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Remote IT Jobs

Systems Integration Architect

Magic Leap Remote.co1 day ago

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location: remoteus

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Title: Systems Integration Architect – Contractor

Location: Remote (US based only)

Job Description

The System Integration Architect is responsible for driving system design and solution integration dialog with potential Partners interested in deploying applications on the Magic Leap 2 device, or integrating it within the context of a larger pre-existing system. These integrations may include, but are not limited to potential application partners in areas such as MedTech, Digital Health, Telemedicine, Biologics development, Lifesciences, Plastics, Polymers and other similar applied sciences & technology applications. This role shall enable the development and growth of a rich partner Ecosystem within the various domains, and also support Partner-to-Partner integrations where opportunities exist with XR technologies for spatial workflow, visualization, and knowledge enabled applications.

Responsibilities:

The System Integration Architect oversees the processes, tools, and technologies that support the Sales

Primarily, this role is responsible for enabling partner applications/solutions development onto the Magic Leap 2 platform.
Evaluate Partner use cases, assess Partner designs, and advise on potential solutions and roadmap to productization.
Provide in depth answers to Partner questions on the Magic Leap 2 platform technology stack through use of internal resources, personal knowledge, and internal network.
Apply active listening in Partner conversations to establish foundational needs, requirements and issues.
Collect Partner feedback and document needs for internal platform enhancements following internal processes, recording Partner interactions, outcomes, and learning
Provide design input to Partners sufficient for development comprehension and action.
Collaborate with internal leadership to help evolve solutions that meet Partner needs in an inclusive, and as needed, iterative manner.
Build trust with the Partner technical team, encouraging open dialog brainstorming and sharing of information to shorten time to solution path.
Provide recommendations and ideas on navigating regulated design processes, quality systems needs, and high level required standard sufficiently to ensure that Magic Leap is supportive, but not operating beyond its boundaries as a platform provider in Partner discussions.
Able to turn high level use case workflows into spatial adaptations, providing XR propositions that address pain points in existing solutions, making use of adjacent technologies such as cloud services, remote rendering, and others as needed.
Synchronize with cross-functional teams, to maximize the value of the industry knowledge & applications knowledge available internally to quickly resolve or plan solutions to Partner developments.

Qualifications:

Will also consider combinations of education and/or relevant working experience

5+ years in a similar role.
- Familiar with design for a combined hardware and software system.
Knowledge of systems engineering in areas of requirements development, use case definition, platform integration, and verification testing, easily transitioning between hardware and software design and interfacing.
Strong problem-solving skills and decision-making abilities.
Experience with design of integrated hardware platform and application systems in a regulated environment.
Experience designing systems compliant to standards common in regulated environments.
- Eg. IEC 60601, IEC 62304, and ISO 14971, and similar.
Experience with design controls and regulated device development quality management systems (US, EU, and others)
- Eg. ISO 13485, 9001, and similar.
Must have excellent written and verbal communication skills with the ability to give effective professional and charismatic presentations.
Strong technical proficiency in applications in support of the creation of documents, spreadsheet, presentation, flowcharts, diagrams, etc

Education:

BS in Engineering (Electrical/Mechanical/Biomedical/Software or related)

Additional Information

All your information will be kept confidential according to Equal Employment Opportunities guidelines.

#LI-REMOTE

Specialist Solutions Architect - Data Engineering

Databricks Remote.co1 day ago

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location: remoteus

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Title: Specialist Solutions Architect – Data Engineering

Location: United States

This role can be remote.

As a Specialist Solutions Architect (SSA) – Data Engineering, you will guide customers in building big data solutions on Databricks that span a large variety of use cases. You will be in a customer-facing role, working with and supporting Solution Architects, that requires hands-on production experience with Apache Spark and expertise in other data technologies. SSAs help customers through design and successful implementation of essential workloads while aligning their technical roadmap for expanding the usage of the Databricks Lakehouse Platform. As a deep go-to-expert reporting to the Specialist Field Engineering Manager, you will continue to strengthen your technical skills through mentorship, learning, and internal training programs and establish yourself in an area of specialty – whether that be streaming, performance tuning, industry expertise, or more.

The impact you will have:

Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment
Architect production level data pipelines, including end-to-end pipeline load performance testing and optimization
Become a technical expert in an area such as data lake technology, big data streaming, or big data ingestion and workflows
Assist Solution Architects with more advanced aspects of the technical sale including custom proof of concept content, estimating workload sizing, and custom architectures
Provide tutorials and training to improve community adoption (including hackathons and conference presentations)
Contribute to the Databricks Community

What we look for:

5+ years experience in a customer-facing technical role with expertise in at least one of the following:
- Software Engineer/Data Engineer: data ingestion, streaming technologies – such as Spark Streaming and Kafka, performance tuning, troubleshooting, and debugging Spark or other big data solutions
- Data Applications Engineer: Build use cases that use data – such as risk modeling, fraud detection, customer life-time value
Extensive experience building data pipelines using big data technologies such as Spark/Delta or Hadoop
Maintain and extend production data systems to evolve with complex needs
Production programming experience in SQL and Python, Scala, or Java
Deep Specialty Expertise in at least one of the following areas:
- Experience scaling big data workloads that are performant and cost-effective
- Experience with Development Tools for CI/CD, Unit and Integration testing, Automation and Orchestration, REST API, BI tools and SQL Interfaces (e.g. Jenkins)
- Experience designing data solutions on cloud infrastructure and services, such as AWS, Azure, or GCP using best practices in cloud security and networking
- Experience implementing industry specific data analytics use cases
[Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
Ability to travel up to 30% when needed

Benefits

Comprehensive health coverage including medical, dental, and vision
401(k) Plan
Equity awards
Flexible time off
Paid parental leave
Family Planning
Gym reimbursement
Annual personal development fund
Work headphones reimbursement
Employee Assistance Program (EAP)
Business travel accident insurance
Mental wellness resources

About Databricks

Databricks is the data and AI company. More than 9,000 organizations worldwide including Comcast, Cond Nast, and over 50% of the Fortune 500 rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark , Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world’s toughest problems. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a erse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Iniduals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Technical Support Specialist

Doximity Remote.co1 day ago

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location: remoteus

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Title: Technical Support Specialist

Location: San Francisco, CA or Remote (U.S.)

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine’s largest network in the United States, there’s an elevated level of responsibility in everything we do. We don’t take that responsibility lightly and are committed to building erse teams with an inclusive culture that can make a direct impact on the healthcare system.

One of Doximity’s core values is stretching ourselves. Even if you don’t check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!

How you’ll make an impact:

As a Technical Support Specialist for Amion, you will play a crucial role in maintaining our reputation for outstanding customer service. You will be responsible for promptly and effectively addressing customer inquiries and resolving technical issues through various channels, including email, Zendesk, and phone. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Respond to customer tickets and inquiries in a timely and professional manner, ensuring high customer satisfaction
Provide technical assistance and troubleshooting guidance to customers via email, Zendesk, and phone
Identify, analyze, and resolve customer issues to ensure a positive resolution
Escalate complex or unresolved issues to the appropriate teams while maintaining ownership of the customer’s concern until it is resolved
Document customer interactions, issues, and resolutions accurately in our CRM system
Collaborate with cross-functional teams to improve customer support processes and contribute to overall customer success
Stay updated on product knowledge and industry trends to provide accurate information and advice to customers
Strive to exceed customer expectations by going above and beyond to deliver exceptional service

What we’re looking for:

Previous experience in a customer support role, preferably in a technical support environment
Previous experience working with Amion, preferably as an end user at a healthcare provider
Excellent written and verbal communication skills with a friendly and professional demeanor
Strong problem-solving and troubleshooting abilities
Proficient in using customer support tools, such as Zendesk, CRM software, and ticketing systems
Ability to multitask and prioritize tasks effectively while maintaining a high level of accuracy
Empathy and patience when dealing with customers’ concerns or frustrations
Ability to work independently and collaboratively within a team

Compensation

The US total compensation range for this full-time position inclusive of salary + equity. Our ranges are determined by role and level. The range displayed on each job posting reflects the approximate total target compensation for the position across the US. Within the range, inidual pay is determined by factors including relevant skills, experience, and education/training. Please note that the compensation listed does not include benefits.

Job Description

Responsible for working on big data/analytics projects that gather and integrate large volumes of data, performs analysis, interprets results and develops actionable insights and recommendations for use across the company. Acquires data from multiple data sources in order to perform analysis. Identifies, analyzes and interprets trends or patterns in complex data in order to provide answers to business questions as well as provide recommendations for action. Interprets data and analyze results using various statistical techniques and tools. Presents data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations so they activate upon them and make data driven decisions. Collaborate with various partners to provide a holistic view of the analysis. Measures and monitors results of applied recommendations and present adjustments. Ensures all data acquisition, sharing and results of applied recommendations are compliant with company standards.

Basic Qualifications

Bachelor’s degree in a related field, or equivalent work experience
Six to eight years of statistical and/or data analytics experience

Preferred Skills/Experience

Working knowledge of analytics and statistical software such as SQL, R, Python, Excel, Hadoop, SAS, SPSS, Geo-spatial tools and others to perform analysis and interpret data
Experience in analytics, advanced analytics/statistics, predictive modeling
Strong analytic skills with the ability to extract, collect, organize, analyze and interpret trends or patterns in complex data sets
Demonstrated project management skills
Effective interpersonal, verbal and written communication skills

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a erse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $117,215.00 – $137,900.00 – $151,690.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Associate Implementation Manager

HyperScience Remote.co5 days ago

Apply Now5 days ago

location: remoteus

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Associate Implementation Manager

US – All Country – Remote

Customer Experience – Professional Services

Full-time

Remote

Company Description

Hyperscience is transforming the future of work to elevate human potential. Our human-centered approach to automation enables a new era of human and machine collaboration that delivers dramatically improved organizational agility, without the legacy cost and burden of change management. By combining data, people, and processes into digital assembly lines, the Hyperscience Platform turns complex processes into simple, configurable workflows. Our industry-leading machine learning technology continuously learns and evolves, to involve humans only when needed. For more information, please visit www.hyperscience.com.

The Customer Success team at Hyperscience acts as the customer’s trusted advisor and advocate, building and growing an ongoing healthy relationship with each customer. Team members are responsible for preserving our current business, opening doors for additional opportunities, and growing our customers into life-long Hyperscience advocates.

The Associate Implementation Manager owns the full customer implementation process, taking the lead on the customer relationship from post-sales through customer deployment. Successful Associate Implementation Managers will be excited by the challenges of learning a highly technical product, leading complex implementation projects, and driving real improvement in customer operations through our software. This is a full-time position reporting to the Manager, Implementation.

Responsibilities

Serve as a primary technical point of contact for the customer during implementation, managing customer expectations and ensuring high-level customer satisfaction
Understand and communicate project resourcing requirements and prioritization
Act as a proactive and organized project manager, guiding new clients through the implementation process and shortening time-to-value
Act as the liaison between customers and Hyperscience during implementation to prioritize issues, elicit feedback, and present customers with new opportunities
Collaborate with customer stakeholders to design complex solution architecture and document business requirements for custom workflows
Actively manage and prioritize multiple customers with competing needs and varying processes
Execute customer-facing training sessions and webinars to provide training and communicate product enhancements
Strive to become a product expert by engaging with the product, investigating technical concepts, and actively seeking deeper product understanding

Qualifications

2+ years customer-facing experience in a technology/Saas company, preferably with onboarding customers and technical implementation
High emotional intelligence, including curiosity, empathy, self-awareness, and integrityLove of learning and an aptitude for absorbing and synthesizing technically complex information
Excellent communication (written and verbal) and presentation skills, both internally and externally
Project management skills with experience working on complex projects involving large multi-layer teams with internal and external stakeholders
Ability to interact with enterprise customer teams at various levels of technical and non-technical depth
Amenable to a potential travel requirement of up to 20%. Hyperscience works with both US and international customers

The target base compensation range for this role: $70,000 – $105,000. Actual compensation will be dependent upon the iniduals skills, experience, qualifications, geographical location, and our business needs and objectives. Our overall compensation packages include base salary, equity and the benefits and perks listed below. Our Talent Acquisition team will speak more about our Total Rewards philosophy and approach during the hiring process.

Benefits

Top-notch healthcare for you and your family
A 100% 401(k) match for up to 6% of your annual salary
Flexible PTO with the approval of your manager
12 weeks of parental leave and an additional 4 weeks for birthing parents
Stock options
Wellness reimbursements for qualified expenses

We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Data and Analytics Engineer

Jetty Remote.co5 days ago

Apply Now5 days ago

location: remoteus

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Title: Data & Analytics Engineer

Location: Remote

Welcome to Jetty, the financial services platform on a mission to make renting a home more affordable and flexible. We’ve built multiple financial products that benefit both renters and property managers – and we’re just getting started.

We are growing our data organization and looking to hire a Data and Analytics Engineer. As a Data and Analytics Engineer, your goal is to cultivate a data-informed culture and create insights that will be leveraged across the entire organization. You have experience executing at a high level, solving complex problems, and delivering solutions with real business impact – and you’re excited by the opportunity to apply those principles to a new, best in class function.

Role & Responsibilities

Build / Support our modern data stack (Snowflake / Fivetran / DBT / Tableau)
Be an enthusiastic evangelist of our modern data stack (Fivetran / DBT / Snowflake / Tableau)
Develop analytics data models using SQL
Document our data models in a user friendly way for our business stakeholders
Implement the Five Pillars of Data Observability
Write ELT code using modern software engineering practices (Git, automated testing and deployments)
Build and maintain data pipelines to support various business processes and reporting (Fivetran / AWS Lambdas)
Partner with the Product Engineering team to ensure we are capturing the data we need from our applications for analytics and to iterate on our development practices for the data analytics team.
Be the resident resource on building standard reports and BI dashboards

Experience & Qualifications

3-5 years of experience working in a data / analytics engineering role
High proficiency in Snowflake / Fivetran / dbt / Tableau
High proficiency in SQL and Python
Ability to collect, interpret, and synthesize inputs from various parts of the business into data model requirements
Ability to simplify without being simplistic – ability to communicate complex topics and actionable insights in a compelling way that can be understood by a variety of audiences
Inherent curiosity and analytical follow-through you can’t help but ask why? and love using data and logic to explore potential solutions
Ability to balance Rigor and Scrappiness you know the difference between 80/20 and giving something 110%; as well as when each is appropriate.
Deep understanding of the first and second order effects of reporting you know the power of presenting the right data to the right people at the right time
Experience in a data/analytics function at a high-growth startup managing multiple stakeholders and delivering actionable insights

About Jetty

At Jetty, we know renting a home can be a financial challenge. That’s why we’re on a mission to make renting accessible to everyone. Jetty offers four financial products designed to help our members every step of the renting process: Jetty Deposit, a low-cost security deposit product that dramatically reduces move-in costs; Jetty Rent, a flexible rent payment program to eliminate pricey late rent fees; Jetty Credit, a credit building service that helps renters build credit just by paying rent; and Jetty Protect, an affordable renters insurance product that provides comprehensive coverage in just a few clicks.

Jetty has raised multiple rounds of venture capital from investors including Khosla Ventures, Ribbit Capital, Citi, Valar, and strategic investors. We’ve built a highly collaborative team working remotely around the country, and we believe in finding the best talent regardless of where they live. To learn more about life at Jetty, visit jetty.com/careers.

Jetty is firmly committed to building a team as erse as our Members. We are proud to provide equal employment opportunities for all candidates regardless of race, ancestry, citizenship, sex, gender identity or expression, religion, sexual orientation, marital status, age, disability, or veteran status.

Benefits & Perks

Health (with HSA and FSA options), dental, and vision insurance through Aetna & MetLife
401(k) retirement savings program
Optional life and disability coverage
20 days of PTO + 12 holidays, Jetty Winter Break,” and flexible sick days
Generous parental leave policy
Flexible remote work in any US location (keeping east coast hours)
Stipends to cover WFH set-up, childcare, phone/internet bill, and optional co-working space

Senior Data Scientist

Coinbase Remote.co5 days ago

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location: remoteus

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Senior Data Scientist

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

You’ve got positive energy. You’re optimistic about the future and determined to get there.
You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
You appreciate direct communication. You’re both an active communicator and an eager listener – because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
You have a can do attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

Data Science is an integral component of Coinbase’s product and decision making process: we work in partnership with Product, Engineering and Design to influence the roadmap and better understand our users. With a deep expertise in experimentation, analytics and advanced modeling, we produce insights which directly move the company’s bottom line.

What you’ll be doing (ie. job duties):

Act as a strategic partner to functional teams: initiate and execute deep analyses and models to prioritize opportunities and provide actionable recommendations.
Design and guide experiments/analysis to measure impact and drive product improvements.
Measure business performance, develop / refine core metrics and create reporting to understand and monitor them.
Synthesize data learnings into compelling stories and communicate them throughout Coinbase and to senior executives.
Conduct deep es to help solve complex problems to drive impact for our business.
Initiate, develop, and maintain data pipelines with outstanding craftsmanship.

What we look for in you (ie. job requirements):

BA / BS degree in a quantitative field (ex Math, Stats, Physics, or Computer Science) with 5+ years relevant experience, or or PhD degree in a related field with + 2 years of relevant experience.
Ability to independently create plans for projects and a track record of overseeing large / complex analytical projects spanning multiple teams.
Understanding of statistical concepts and practical experience applying them (in A|B testing, causal inference, ML, etc.).
Experience in data analyses using SQL.
Experience in at least one programming language (preferably Python).
Demonstration of our core cultural values: clear communication, positive energy, continuous learning, and efficient execution.

Nice to haves:

Data engineering skills + a willingness to do lower level work to improve data foundations as needed.

ID: G2462

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $140,250 to $206,000 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Commitment to Equal Opportunity

Coinbase is committed to ersity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to iniduals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.

Benefits at Coinbase

Medical Plan, Dental and Vision Plan with generous employee contributions
Health Savings Account with company contributions each pay period
Disability and Life Insurance
401(k) plan with company match
Wellness Stipend
Mobile/Internet Reimbursement
Remote-First Stipend
Connections Stipend
Volunteer Time Off
Fertility Counseling and Benefits
18 weeks paid Parental Leave
The option of getting paid in digital currency

Security Engineer - Defense Engineering and Threat Hunting

Gusto Remote.co5 days ago

Apply Now5 days ago

location: remoteus

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Security Engineer – Defense Engineering and Threat Hunting

Location: Denver, CO; New York City, NY; San Francisco, CA, Remote

Remote

Gusto is looking for an experienced Senior Security Engineer, with a focus on Corporate Security Technologies, to build out capabilities for our Defense Engineering and Threat Hunting (DETH) organization. We’re looking for an inidual who enjoys mentoring others, working in a collaborative environment and is able to independently drive objectives (projects) to completion. This role’s core functions include but are not limited to architecture/design, corporate security engineering, detection engineering, security operations and incident response, vulnerability management.

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

Gusto processes billions of dollars in payroll every month for small businesses and their employees. Our clients trust us with a huge amount of personally identifiable information (PII) and protected health information (PHI), including SSNs, EINs, salaries, home addresses, and more. Our business is largely built on trust, as a result protecting our clients’ PII and PHI is one of the top considerations in anything we do at Gusto.

Here’s what you’ll be doing:

Creating and executing on strategic roadmaps for corporate security that’s prioritized based on business needs, risk and shifting priorities – e.g. Enterprise wide DLP program that covers endpoints, SaaS, and Cloud resources; VDI Infrastructure best practices; Windows Monitoring and Hardening, etc
Design and implement security controls to protect our data, business technologies, infrastructure, networks, and applications against threat actors
Collaborate with the IT Engineering and Business Technology Tech teams to ensure secure design and operation of our corporate services
Conduct security assessments and provide recommendations for improvements to our security posture
Develop and maintain security policies, standards, and procedures
Build signals and detections using Python, SQL and detection as code methods to detect and respond to security events
Work alongside threat defense operations to investigate and perform security response for security events/incidents
Perform hypothesis driven threat hunting based on a detection lifecycle
Participate in an on-call rotation

Here’s what we’re looking for:

Security Engineers experienced in one or more of the following: data loss prevention, VPNs, Zero-Trust concepts, VDIs, macOS and Windows endpoint security monitoring and hardening, vulnerability management, infrastructure hardening, identity and access management, cloud security, security analysis and response, detection engineering
Collaborative Security Engineers experienced working cross-functionally with stakeholders to manage projects, and incidents, to create positive change for the organization
Experienced candidates who have participated and led incident management processes, including security incident response
Demonstrated knowledge of both on-premise and cloud-based corporate security technologies such as endpoint detection and response technologies, vulnerability management scanners, cloud identity providers
Experienced working with development workflows in source control, infrastructure as code, and CI/CD pipelines
Strong proficiency in one or more programming/scripting languages, with the ability to mentor others on best practices in at least one language: Python, Golang, Ruby.

Our cash compensation amount for this role is targeted at $155,000 – $206,000 in Denver & most remote locations, and $200,000 – $230,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Senior Engineering Manager

mParticle Remote.co5 days ago

Apply Now5 days ago

location: remoteus canada

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Title: Senior Engineering Manager

Location: Remote, US or Canada

mParticle is an AI Customer Data Platform that powers the entire marketing stack with real-time customer data. Companies like NBCUniversal, JetBlue, Venmo, and Airbnb use mParticle to simplify their customer data infrastructure, maximize the value of their data, and accelerate growth at scale. Over the last year, the company has raised $150M in funding and acquired two companies. Founded in 2013, mParticle is headquartered in New York City with employees around the globe.

Does operating internet-scale, multi-tenanted, high availability services bring you joy? Are you a technical leader who knows that an engineering team is greater than the sum of its parts, and loves to rally a team around solving interesting engineering problems?

If so, you may be a great fit for our engineering management role in our Production Engineering team! This person will be a functional manager leading the charge on service reliability, capacity management, and performance for our cloud services. Day-to-day, this person will function as a player-coach to continue our effort to transform our service-based environment on to best in class engineering architectures and practices.

Here at mParticle, everyone is equal. We believe strongly in our values and are looking for someone who demonstrates empathy and sincerity to all roles and teammates. Our ideal candidate has a strong balance of technical and people skills and is a proven mentor, leader, and people manager.

Our clients include marketing and engineering functions for some of the largest apps in the world and our platform processes nearly one-third of the world’s smartphone traffic.

If the above sounds intriguing, here are some details to help you determine whether this is the right role for you!

Responsibilities

Manage 6-8 production engineers especially through the transition to DevOps principles and practices.
Own the technical roadmap for their team and function as the product owner. Work with group leadership team to integrate it into the overall group roadmap and priorities.
Hands-on technical to provide mentorship to a development/solution-first team with regular architectural support and coding support.
Bring self-service for inbound asks that are currently manual or semi-automated to other mParticle teams.
Promote a culture of collaboration and automation – know that the best solutions come from multiple brains working together!
Drive industry-best practices around on-call 24×7 support for production services.

Desired Experience

10+ years of hands-on technical experience across Production Engineering / DevOps / SRE roles.
3+ years of experience managing software teams.
3+ years of experience at small, startup-style companies.
Experienced with the modern software tech stack (Docker/Kubernetes, Terraform, Concourse, AWS, GitOps, etc).
Experienced with continuous delivery, from pipeline to supporting running production services.
Mastery of at least 1 programming language (python preferred).
Expert on the command line (bash preferred).
Strong experience developing and troubleshooting issues around cloud stacks, virtualization, and container orchestration.

Application Developer

Aflac Remote.co6 days ago

Apply Now6 days ago

location: remoteus

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Application Developer

Location: Remote, US, 31999

Salary Range: $55,000 – $140,000

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is designated as a remote role. You will be expected to work from your home, within the continental US. Although this role is designated as remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

Acting with Integrity
Communicating Effectively
Pursuing Self-Development
Serving Customers
Supporting Change
Supporting Organizational Goals
Working with Diverse Populations

What does it take to be successful in this role?

• Microsoft.NET Technology Stack

• HTML

• CSS

• Bootstrap

• JavaScript

• jQuery

• AJAX

• Angular

• C#

• ASP.NET

• .NET MVC

• Entity Framework

• Web Services (WCF, WPF & Web API)

• SQL Server

• ETL

• Transact SQL (writing complex stored procedures, triggers, DTS packages)

• Powershell

• IIS

• Java/JVM & Scripting Technology Stack

• JAVA

• HTML

• JavaScript

• jQuery

• Node.js

• React.js

• Angular

• API and Integration

• WebServices

• REST

• SOAP

• XML

• XSLT

• JSON

• IBM MQ Series Integration

• Webmethods

• Apigee

• Configuration management and DevOps

• TFS

• GitHub

• Docker

• JFrog

• Jenkins

• Vendor technologies

• Pega,

• IBM Filenet

• IBM DataCapture,

• OpenText Exstream,

• Microsoft MSdynamics365

• Data and Business Intelligence Technology Stack:

• PowerBI

• Business Objects

• Microsoft SSIS

• Informatica PowerCenter

• IBM DB2

• DB2Connect

• MSSQL

• Hadoop

• Oracle

• Cloud Technology Stack

• Amazon AWS

• Microsoft AZURE

• Azure Power Platform

Education & Experience Required

Bachelor’s Degree In Computer Science, Information Systems or programming
Four or more years of programming experience or related work experience
Experience and understanding of multiple programming languages and applicable applications.

Or an equivalent combination of education and experience

Principal Duties & Responsibilities

Works on a limited number of projects as a member of each project team
Works on small and large, moderately complex projects that require increased skill in multiple technical environments and disciplines; participates on one or more project teams, application analysis, design, development, integration and enhancement activities, as well as related maintenance and production support
Works with project teams to define and design scope for each project
Participates in project planning sessions with clients, business analysts, and team members to analyze development requirements and make recommendations for moderate to complex systems
Tests and implements application modules from multiple systems the team has developed or modified, ensuring application meets the needs of client and business
Provides ongoing maintenance of iSeries, mainframe and/or client/server applications or tools, depending upon previous involvement with projects
Mainframe, and/or client/server applications or tools, depending upon previous involvement with projects
Handles production support within their area of expertise and supports issues referred to them by developers or managers
Provides design recommendations, developing and integrating programs per written specifications; occasionally responsible for writing moderate to complex design specifications
Makes moderate to complex modifications to existing software applications and modules in accordance with written specifications and ision standards
Develops software application modules using disciplined software development processes; makes recommendations towards the development of object oriented base class reuse
Translates business and technical requirements into detailed design specifications for application code and modules.
Prepares and presents status updates on various projects
On-call duties required as assigned
Performs other duties as required

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $55,000 to $140,000.

Adobe Campaign Classic Developer

Cognizant Remote.co7 days ago

Apply Now7 days ago

location: remoteus

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Title: Adobe Campaign Classic developer (Remote)

Cognizant Technology Solutions is looking for Adobe Campaign Classic candidate with 8+ years of experiences.

Location: Remote. Candidates should be in USA.

Duration: Full Time only – “Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.).

Salary and Other Compensation:

The annual salary for this position is between $[125,000.00-$135,000.00] depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant s discretionary annual incentive program, based on performance and subject to the terms of Cognizant s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Job Description and Qualifications include: (This is a hands-on development role)

Required:

8+ years of experience in Adobe Campaign Classic.
Hands-on experience in Adobe Campaign Classic configurations and end-to-end setup.
Hands-on experience in setup of offer management and real-time communications using message center.
Hands-on experience in setup of web applications, surveys, external account configurations.
Hands-on experience in setup of recipient & customer data schemes, technical & campaign workflows.
Hands-on experience in Java Script, Soap & Rest API services to interact with any upstream/downstream systems.
Hands-on experience in development of marketing campaigns/workflows.
Hands-on experience in development of technical workflows and reporting.

Nice to have bonus skills

One or more certifications in Adobe Campaign Classic
Experience in integration of Adobe Campaign with Adobe Analytics, Audience Manager, Adobe Target
Any additional certifications in Adobe Marketing Cloud solutions products

Education

BS or MS in Computer Science or equivalent work experience
Should be self-motivated, self-starter with clear communication skills who thrives working in a team environment

Technical Support Engineer

Panorama Education Remote.co7 days ago

Apply Now7 days ago

location: remoteus

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Title: Technical Support Engineer

Location: United States

About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 2,000 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.

Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston office, or a hybrid option.

About the Role:

If you enjoy being at the heartbeat of tech support, keep reading. Our Technical Support team provides technical software support to all Panorama users. We connect the dots by providing fast, accurate answers to questions from educators, students, families, staff and community members about our product. We are seeking a Technical Support Engineer, Tier 1 to help provide technical support and guidance to the thousands of users who are on our platform every day. Our users are educators, families and students; sensitivity to their questions and technical capabilities is a must. We also preserve confidentiality with ironclad integrity. No detail or question is too small.

Responsibilities:

User Support

Accurately and thoroughly resolve user questions and technical requests that are received via email, phone, and chat in a timely manner; this requires expertly navigating our product and sleuthing for client details to ensure responses include proper context
Serve as the primary technical contact for our clients using our self-service platform to answer questions about product navigation, troubleshoot challenges, and ensure platform adoption
Provide escalated technical and triage support for other team members
Partner with Technical Support colleagues to identify and escalate mid- and high- complexity questions and requests
Identify patterns in user support requests and make suggestions for product or process improvement
Monitor the support desk outside of regular business hours on a rotating schedule to serve as the first line of defense for urgent issues identified

Product and Technical Expertise

Connect users with resources, offerings, and tools to help them understand best practices and meet their goals with the data they collect through the Panorama platform
Identify when a client would benefit from new resources and work with the larger Panorama team to create those resources (for example, revised onboarding resources or a new FAQ)
Become a technical expert on our product; use expertise not only to guide and support our users but to coach and teach other Tier 1 teammates who are learning the product as well
Actively collaborate with our Survey Operations team to log and oversee client survey data requests
Attend internal professional development training to gain working knowledge of FTP software, SIS and assessments data systems, and other data collection tools.

Our Ideal Candidate:

Ability to support our East Coast Customers – work schedule of 9am-6pm EST
College degree preferred
1-2+ years work experience in a customer-focused position
1+ years of background in online technical problem-solving and triage
Excellent communication skills and a strong focus on delivering white-glove customer service
Comprehensive knowledge of Mac and PC-based applications in addition to working knowledge of Internet browser compatibility and SSO issues
Proficient in Google Suite, Microsoft Office, Salesforce, JIRA, and ticketing software such as HelpScout and Zendesk
Ability to develop working knowledge of SFTP platforms (ex. FileZilla) and SFTP file transfer processes
Experience prioritizing and executing multiple tasks throughout the course of a day
Experience working on and communicating with a team in a fast-paced environment
Experience making decisions independently with little oversight
Experience ing into and learning new technologies such as internal company-specific databases
Experience communicating accurate and complex technical information in an easily digestible manner to multiple key stakeholders through email, phone, and chat

Base Salary: $65,200 to $87,000

The Base Salary range represents the low and high end of the anticipated salary range for this position across all US locations. The determination of this anticipated Base Salary range involves the consideration of many factors in making compensation decisions including but not limited to: unique skill sets, experience, training, performance, licensure and certifications, as well as other business and organizational needs. Our anticipated Base Salary determination is just one component of Panorama’s competitive total rewards strategy that also includes annual bonus or commission awards, equity awards, as well as other region-specific health and welfare benefits.

Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.

#LI-Remote #BI-Remote

Clinical Software Success Manager

Invitae Remote.co7 days ago

Apply Now7 days ago

location: remoteus

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Title: Clinical Software Success Manager

Location: Remote – US

Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for iniduals and their families. Invitae’s genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.

Clinical Software Success Manager – Remote, US

Schedule: Monday – Friday, traditional hours

Our Software Services and Support (S3) Team is expanding and we’re looking for team members who are passionate about utilizing genomic information to improve healthcare to join us. We are seeking a Clinical Software Success Manager with experience to collaborate with customers to identify and document clinical workflows to ensure customer success and satisfaction.

What you’ll do:

Support sales with clinical and technical demos of Invitae’s software products.
Provide clinical guidance to sales, internal stakeholders, and customers as it relates to software.
Collaborate with customers, sales, and customer success to define, document, and refine clinical workflows to incorporate our support tools and other software solutions.
Monitor and analyze metrics and feedback from clients to identify opportunities to maximize customer success with software solutions and genomic testing.
Provide and document feedback from customers to advise the product team of potential enhancements and bugs.
Lead customer training on software solutions for go live and a train-the-trainer approach.
Partner with S3 Enterprise Project Managers to facilitate implementation/integration projects after an executed contract from Sales.
Monitor, optimize and refine workflow after the successful implementation project is complete.
Attend customer business reviews with stakeholders to present success metrics.

What you bring:

Board-certified genetic counselor 5+ years experience in clinical or translational research, preferably in a clinical genetics laboratory setting, or comparable combination of experience.
Comfortable in at least one of the following clinical areas; hereditary cancer, cardiology, proactive, pharmacogenomics or women’s health.
Experience in laboratory sciences, genetics, drug information or another healthcare setting is preferred but not required.
A passion for customers and a commitment to high customer satisfaction.
Working knowledge of clinic workflows and research workflows including electronic medical records.
Excellent communication and teamwork skills – including the ability to map out components of a project and create an estimated timeline for the work.
Ability to present to erse levels of internal and external organizations including a variety of clinical areas.
Strong interpersonal skills and the ability to establish solid relationships and elicit cooperation from a variety of stakeholders.
Exceptional analytical and strategic problem-solving skills.
The ability to work both independently and collaboratively in a dynamic environment. Flexible to shifting priorities, demands, and timelines; able to promptly and efficiently react to project adjustments and changes.

#LI-REMOTE

This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.

USA National Pay Range

$95,600$119,500 USD

Please apply even if you don’t meet all of the What you bring requirements noted. It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.

Join us!

At Invitae, we value ersity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

We truly believe a erse workplace is crucial to our company’s success and to better serve our erse patients. Your input is especially valuable. We’d greatly appreciate it if you can take a quick moment to make your selection(s) below. Submissions will be anonymous.

You can find a detailed explanation of our privacy practices here.

IT Compliance Lead

Twilio Remote.co7 days ago

Apply Now7 days ago

location: remoteus

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IT Compliance Lead

Location: Remote – US

See yourself at Twilio

Join the team as our next IT Compliance Lead

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we’re headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We’re on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support ersity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This role reports to the Director, IT Governance and will play a crucial role in scaling and maturing our IT compliance program. You are the right person for the role if you believe in the importance of risk-optimized IT controls and processes and can collaborate across various teams at Twilio to implement, monitor & improve them.

Responsibilities

In this role, you’ll:

Regularly collaborate with subject matter experts (SME), business partners, and management to create & evaluate IT controls, develop remediation and mitigation plans, document policy waivers or exceptions, and track progress towards issue closure.
Drive governance & compliance control requirements with key partners (Corporate IT, Security, Internal Audit, Privacy and R&D teams).
Monitor external compliance / regulatory environments for changes needed to be applied to our IT systems
Manage IT risks throughout their lifecycle as part of our enterprise risk management program.
Review and work with SMEs to document internal policies, industry standards, and relevant regulations and understand how they apply within the organization
Lead IT issue documentation and reporting.
Perform IT process walkthroughs, controls testing, document results, and provide detailed updates to leadership.
Ensure the completion of various control activities by partnering with control owners throughout the organization
Perform ad hoc audits & special projects in support of overall risk management.
Serve as a point of contact with both internal and external audit teams to ensure requests are routed to the appropriate group and completed in a timely manner.
Develop reports and dashboards to support the Compliance & Governance program

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values erse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

5+ years of governance, audit, compliance, risk, and / or security experience
Experience in a governance or regulatory compliance environment related across industries and geographies including S-Ox (and others is a plus! PCI, COBIT, SOC, GDPR, etc.)
Experience developing, championing, and managing internal compliance programs.
Technical knowledge of technology controls in various IT environments (SaaS-heavy) and management of those controls in a GRC solution / tool
Analytical thinker who is highly organized and pays close attention to detail.
Bachelor of Science degree in Information Systems, Computer Science, Accounting / Audit, or a related technical field required.
Ability to review existing processes, identify potential improvements & work with the appropriate stakeholders to drive efficiencies
Lead collaboration with a erse set of internal and external stakeholders – strong interpersonal skills
Ability to identify areas for improvement in an existing control / process and drive change

Desired:

Experience with Okta, Workday, Oracle, ServiceNow, and home-grown applications is a plus
Experience in IGA tools (ex: Sailpoint or similar)
Practical experience with process improvement frameworks is a plus (ex: Six Sigma or other)
Experience with agile methodologies
Prior internal or external audit experience

Location

This role will be remote, and based in the USA.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

Based in Colorado: $120,160 – $150,200
Based in New York, Washington State, or California (outside of the San Francisco Bay area): $127,280 – $159,100
Based in the San Francisco Bay area, California: $141,360 – $176,700
This role is eligible to participate in Twilio’s equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Producer, Technical

That's No Moon Remote.co7 days ago

Apply Now7 days ago

location: remoteus

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Producer, Technical

Location: Los Angeles or Remote

That’s No Moon is an independent studio of storytellers and game-makers who believe in the power of narrative-driven experiences. With a erse team of talented developers, from some of the top game studios in the world (Naughty Dog, Infinity Ward, Bungie), our shared vision is to create the future of AAA experiences with a culture of creativity, collaboration, and responsible production practices. Our passionate team of developers help shape our studio, our projects, and our future.

We are seeking a Producer to manage and deliver key technical aspects of a AAA action-adventure game. Your strengths are a mix of hard project management and soft people skills that you use to get large teams to adhere to a vision, within scope and schedule constraints while helping to retain work/life balance and our company values.

Responsibilities:

Update and manage the plans, schedules and related task tracking database across key features and/or milestone deliverables. Emphasis on technical related deliverables such as gameplay features, engine tools and technical art pipelines.
Work collaboratively with production and engineering department leadership to drive decision making that achieves both the project goals and company values. Emphasis is on delivering technical gameplay and related systems to stakeholders.
Solicit needs from all departments and align them to set project requirements. Take those requirements and turn them into engineering project plans. Work with the engineering and tech art teams to execute those plans.
Monitor the team and project health and communicate risks to leadership.
Connect departments and eliminate roadblocks to ensure the team is flowing efficiently through their work.
Assemble productivity data from the production tracking system and use that data create production reports that steer the production forward.
Drive team towards clarity when ambiguity exists on a new deliverable type or department innovation.
Suggest improvements to the production process and assist in seeing them through.

Requirements & Skills:

Project Management or Business Administration skills or experience.
Experience with Jira, Shotgun/ShotGrid or other industry standard tasking software.
Experience working with Software Engineers and related pipelines.
Flexible and agile, able to adapt during a project to emerging requirements. Able to potentially finish one department deliverable then switch to a different department deliverable after, if required.
Data analytics background or capability preferred.
Adaptive skills, knowing when to use formal or informal tactics and strategy to achieve project success.
Experience or familiarity with managing budgets and/or staff resource plans.

Qualifications:

At least 4 years of experience as an Associate Producer or Project Manager working across multiple departments or equivalent experience.
Strong time managerial skills in a technically sophisticated and fast-paced work environment.
Strong interpersonal, oral and written communication skills with high emotional intelligence.
High attention to detail

TNM considers a number of factors when determining each role’s base pay range, including industry benchmarks, location, experience, and other job specific skills. In addition to base pay, this role may be eligible for other incentive compensation including equity and profit share. The estimated base pay range for this role is U.S. only and not applicable for locations outside of the U.S.
TNM offers competitive and comprehensive benefits that include medical, dental, vision, 401(k) match, unlimited PTO, supplemental life and disability, and more. Eligibility to participate in these benefits may vary for part-time or temporary employees.
The estimated base pay range for this role is: $95,000 – $128,000

That’s No Moon is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, ancestry, color, citizenship, religion, sex, sexual orientation, gender identity or expression, marital status, pregnancy, age, national origin, disability status, legally protected physical or mental disability, genetic information, protected veteran status, or any other characteristic protected by law.

Senior Analyst, Data Analytics Strategy and Transformation

Assurant Remote.co7 days ago

Apply Now7 days ago

location: remoteus

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Sr. Analyst, Data Analytics Strategy and Transformation

locations

United States Virtual

time type

Full time

job requisition id

R-100115

Assurant is seeking a Sr Analyst, to assist with our data analytics strategy and transformation. You will be part of a small team who is responsible and accountable for setting, evolving, and executing strategy as well as managing transformational initiatives for Global Data Analytics team. This role will play important part in analyzing and recommending changes as well as ensuring that successful execution of strategic initiatives are completed on time and budget with clean definition of success metrics and ongoing tracking and reporting.

What will be my duties and responsibilities in this job?

Strategy:

Understand existing strategy and execution priorities and support people, processes, and technology to drive the change.
Perform Data Analysis to support recommendations and planning for a meaningful dialogue with the stakeholders.

Business case:

Help prepare business case which includes dollar amount saved or revenue generated through the implementation of given change.

Collaborate & Coordinate:

Work with the rest of the Analytics and/or Data Services teams to get input and Data for a successful analysis of a given problem or recommendation.
The role requires bringing outside in perspective and you will be collaborating with outside audience like Gartner.

Communication:

Establish a plan for regular communication of assigned initiatives to relevant stakeholders.
Deliver effective and compelling communication across the team to ensure everyone is kept up to date of the progress and plan.

User Acceptance:

Work with end users to give them training on a variety of tools & technologies to enable successful implementation of a given change.
Develop & Maintain Performance Dashboards:
Maintain clear success metrics and report periodically to the key stakeholders.

What are the requirements needed for this position?

A bachelor’s degree in the fields of business, computer science, finance or other related fields is required.
2+ years of experience in business analysis, strategy & research, data analytics, or related fields
Experience with data analysis tools like Excel, Power BI and SQL
Experience with project, product and program management and leading project teams
Experience in the fields of insurance, financial services

Other Knowledge and Skills:

Knowledge in building end to end business case and execution leveraging matrix organization.
Effective and compelling communicator in both meeting room and small to medium audience settings.
Able to manage multiple initiatives and support multiple leaders simultaneously.
High level of intelligence, a quick study of complex problems and a well-organized approach to finding impactful solutions.
One who is fact-based in approach and who naturally sets/measures performance against clear metrics.
Good analytical skills, along with excellent communication/presentation skills are required.
Strong written, verbal, and interpersonal communication skills. Ability to effectively communicate at all levels in the organization.
Ability to provide innovative approach to problem solving and demonstrate a track record of such.
Cross-functional business & operations knowledge

What other skills/experience would be helpful to have?

2+ years’ experience in the fields of Data Analytics, Operations, or strategy
Knowledge of relational database concepts and querying techniques using Microsoft SQL Server
Understanding of Agile concepts
Understanding of fundamental Data-warehousing concepts
Knowledge of Data, Project, Program and Product governance
Understanding and experience of Data Monetization

Vice President of Technology

Recurrent Ventures Remote.co7 days ago

Apply Now7 days ago

location: remotework from anywhere

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Vice President of Technology

Miami, FL, USA

Virtual

Recurrent Ventures Inc. is an innovative digital media company that is challenging the media landscape with its proprietary approach. Its best-in-class brands like Popular Science, Domino, Outdoor Life, The Drive, Donut, Dwell, Task & Purpose and more, engage a combined audience of more than 60 million monthly visitors. Initially founded in 2018, the portfolio rapidly expanded and today we have more than 15 publishing brands across automotive, home, outdoors, science, technology, and military verticals. Recurrent Ventures is virtual first, with headquarters in Miami and offices in New York, San Diego, Los Angeles and San Francisco.

The Opportunity

Recurrent Ventures is seeking a VP, Technology to help drive our next phase of growth. This inidual will be a key member of the executive team, responsible for overseeing all aspects of the Company’s technology strategy and execution. They will be responsible for defining Recurrent’s technology architecture and vision; and managing the full breadth of teams, technologies and partnerships needed to support the business. They will develop and own the product roadmap and serve as a thought leader and adviser to the executive team and Board of Directors on all technology matters and trends.

The VP will have a background in media across content creation, distribution, and monetization and expertise in related technologies, from back-end/hosting and CMS to SEO, data architecture and analytics to front-end/UX and ad-tech). The ideal candidate will have a strong growth and operations orientation; a pragmatic and data-driven approach to decision making; and a history of building reliable and efficient technology systems (people, process, automation, and tools). They will be an effective communicator with the ability to translate business goals/strategy to technology requirements and roadmaps. They excel in developing strong relationships with key stakeholders and have a demonstrated track record of building and leading high-performing teams.

The VP will also play a critical role in supporting our M&A efforts. They will work closely with the Corporate Development teams to evaluate potential acquisition opportunities and make an assessment of their technology capabilities. They will also develop a consistent playbook to integrate and grow the companies that we acquire and effectively transition acquired businesses into the broader Recurrent technology architecture.

Responsibilities

Establish the technical vision and long-term technology strategy for Recurrent Ventures
Ensure that technological resources meet the company’s short and long-term needs
Monitor emerging trends and identify technology opportunities to drive growth/efficiency
Create timelines for the development and deployment of all technological services
Lead, coach, and mentor the team. Hire, train, and develop top technical talent
Manage and monitor technology budgets and time frames; including vendor management
Work closely with engineers, product managers, and other leaders to maintain and grow our platforms and build high-quality tools and services
Work with the Product team to develop a roadmap and define the technical capabilities required to achieve our product strategy
Ensuring all technology practices adhere to regulatory standards
Own the stability and security strategy of our platforms
Direct the building and maintenance of our data infrastructure

Qualifications

A Bachelor’s degree from an accredited four year college or university in computer science or related field; Master’s degree preferred
At least ten years of experience in a technical leadership role
Industry experience in digital media, digital advertising, and/or affiliate marketing
Knowledge of techniques for keeping high traffic websites operational and optimizing for page speed, user experience, and Search Engine Optimization
Advanced technological skill set and a demonstrated history in building/maintaining enterprise platforms or large content management systems; and experience building and shipping publishing tools/plugins
Experience in M&A, i.e. merging new technologies or engineering teams through acquisitions and integrating disparate systems and workflows into a unified ecosystem
Data-driven decision-making and quantitative analysis skills with data analysis tools
Exceptional team management skills with the ability to delegate efficiently
Excellent verbal and written communication
Technical leadership knowledge where you can explain your expertise to non-technical executives and board members
Fluent in Agile

Benefits & Perks

Medical, dental, vision & life insurance
Fitness Reimbursement
Unlimited PTO
Remote – work from anywhere!
Parental leave
Matching 401k
Equity package

Technical Support Specialist

Time Doctor Remote.co8 days ago

Apply Now8 days ago

location: remotework from anywhere

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Technical Support Specialist

Remote Worldwide
Full-Time
Customer Support

About the Role

We’re looking to add a talented Technical Support Specialist to help us accelerate the future of remote work. As a Technical Support Specialist, your primary task is to become a trusted advisor to Time Doctor customers by helping them overcome any technical barriers they may encounter before and while using our products, enabling them to achieve their business and team objectives.

A Technical Support Specialist will respond to client interactions in the form of chats and emails in a timely manner. They will continuously manage the conversation(s) while performing necessary technical investigation and troubleshooting until the reported issue is resolved. You will answer basic inquiries about our products, including Billing and Feature related requests, and act as a customer advocate for potential product feature enhancement based on their requirements.

As a TSS, you will assist other team members within the company by responding to their technical inquiries and any help they may require to provide service to a customer they are in contact with. You may also be asked to join a client call for any necessary technical input.

Your Responsibilities

Respond to and Manage customer interactions through chat, email, and Zoom calls in a professional and timely manner. Maintain courtesy throughout the conversation.
Provide technical assistance to customers’ concerns by performing essential troubleshooting and thorough investigation until a resolution is obtained.
Work closely with Sales and CSMs (when necessary) to ensure the customer experience is prioritized end-to-end.
Display a sense of urgency and ownership when faced with critical or unknown issues.
Respond to customers’ basic billing inquiries and assist in processing billing-related tasks such as refunds, account activation, trial extension, and the like.
Clearly and effectively communicate ideas to both customers and peers.
Perform first-level QA tasks by testing a potential “Customer Bug” with the aim of reproducing the issue using a test account.
Respond to the internal team’s technical inquiries and assist them in resolving technical issues.
Attend customer-scheduled meetings on time.
Partner with your regional Squad Leads to escalate any client or other internal concerns or issues and form a plan to resolve or hand off to another team member.

Required Skills & Experience

Skills and Qualifications:

Experience in a Customer Service role for more than a year, providing technical support to remote customers.
Experience in using Service Desk CRM tools to ensure effective delivery of service. (Freshdesk, Zendesk, HubSpot)
Knowledgeable in SAAS applications and the like.
Basic knowledge and understanding of multiple technological domains such as Networking, Programming, System Administration, Security, Storage, Database, Saas, etc.
Ability to communicate clearly and effectively in English, both written and verbal.
Demonstrates dedication to personal growth and ongoing improvement.
Can work with minimum supervision and within a remote work setup.

Skills and Qualifications:

Keen attention to detail.
Outstanding team collaborator.
Empathetic, Proactive, and displays initiative.
A logical thinker and Problem solver.
Positive Attitude and uphold ethical principles.
Passionate about helping others.

This is a full-time, 100% remote position that will allow you to work from anywhere.

We are an equal-opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us

Our vision is to be the most trusted time-tracking and productivity application for remote teams. We help companies and employees do their best work. We are looking for people passionate about spreading the practice of remote work with all of the benefits that come with it. We believe that office life is antiquated, that geography should not limit your career prospects, and that people should be able to work wherever they want.

We’re a erse global team of over 160 people working 100% remotely in over 40 different countries. We’re looking for innovative team members ready to help us modernize remote work.

Technical Support Specialist

Braze Remote.co8 days ago

Apply Now8 days ago

location: remoteus

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Title: Technical Support Specialist

Location: Remote – USA

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.

But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, iniduality, and tenacity as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We’re growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.

Need more proof? Braze is proudly certified as a Great Place to Work in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.

WHAT YOU’LL DO

As a Technical Support Specialist, you will be an essential part of our Global Technical Support Team that owns the post-sale technical relationship with our customers.

Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. You will work in coordination with your Global Technical Support teammates to ensure our customers are able to quickly and successfully overcome any technical issues they may face when using our platform. You’ll also regularly contribute to our knowledge database, helping to pay it forward allowing teammates and customers to learn quickly from your insight. Want to learn and grow in the role? Perfect! We will give you plenty of opportunity to become a subject matter expert in our platform and will challenge you with stretch projects that will help you learn about coding, marketing automation, and mobile ecosystems.

WHO YOU ARE

People say you’re a great communicator and top-tier problem solver. You have exemplary written and verbal communication skills with unparalleled follow-up skills. You leave people with the impression that you are really listening to them, understand their problem, and you’re there to help. You look for every opportunity to make things better and you’re all about the team. You get a thrill from helping customers and you know that even though the job isn’t easy, you’re making a difference each and every day. You’re naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.

Bachelor’s Degree from a 4-year college or university or similar experience-based proficiency level
2-3 years experience supporting a technical product, ideally in SaaS or Mobile
Excellent communication skills and an empathetic customer-centric attitude
Experience handling time-sensitive, pressure-intensive customer issues
Working knowledge of case management tools like Salesforce, Zendesk or similar ticketing system
Talent for synthesizing complex ideas and communicating them in a way others can easily understand
A keen attention to detail with the ability to multi-task and deliver on deadlines
Bonus:
- Background in SaaS
- Experience in mobile platforms (Android, iOS)
- Experience with APIs, HTML, CSS, Ruby, Javascript or other programming language
- Project Management Experience

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $60,450 and $79,050/year with an expected On Target Earnings (OTE) between $65,000 and $85,000/year (including bonus or commission). Your exact offer may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Remote

WHAT WE OFFER

From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.

Competitive compensation that includes equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Global presence, dog-friendly offices, and remote availability
Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work

Senior Software Engineer, Infrastructure

Google Remote.co9 days ago

Apply Now9 days ago

location: remoteus

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Senior Software Engineer, Infrastructure

Google Cloud Platforms

Google
Remote eligible
Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:

In-office locations: Seattle, WA, USA; Sunnyvale, CA, USA.
Remote location(s): United States.

Qualifications

Minimum qualifications:

Bachelor’s degree or equivalent practical experience.
5 years of experience with software development in C++, and with data structures/algorithms.
3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture.
3 years of experience developing large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage or hardware architecture.

Preferred qualifications:

Master’s degree or PhD in Computer Science or related technical field.
1 year of experience in a technical leadership role.
Experience developing accessible technologies.

About the job

Google’s software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We’re looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $157,000-$235,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, inidual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Write and test product or system development code.
Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.
Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.

Technical Writer for Innovative SaaS Solution

OnTheGoSystems Remote.co9 days ago

Apply Now9 days ago

location: remotework from anywhere

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Technical Writer for Innovative SaaS Solution

European, the Middle East or African working hours

We’re on the hunt for a talented technical writer to join our dynamic team. Your mission? To breathe life into our unique SaaS solution designed especially for developers. Your words will craft our technical documentation, GUI copywriting, and marketing content, ensuring our product’s value proposition resonates with our target audience.

About You

You’re an inidual eager to delve into new material, ready to master our system to provide accurate, comprehensive documentation and explanations. Although our supportive team will assist you in settling in, your inherent motivation and dedication to learning quickly will be invaluable.

Requirements:

Native English speaker
At least 3 years of experience in writing technical documentation
Experience and proficiency in writing documentation for developers using frameworks and languages such as React, Vue, Swift, Java, etc.
Experience working with companies that create tools for developers
Meticulous and detail-oriented
Exceptional researchers, teachers, and learners
Reside in Europe or a similar time zone

How You’ll Collaborate With Us

Our team stays in sync through regular online meetings, ensuring everyone is aligned with our short and long-term objectives. As a writer, you’ll remain ahead of product developments, becoming a vital part of the product design process, not merely an add-on. Your responsibilities will include creating the technical documentation and marketing materials that introduce our product to the world.

What We’re Building

We’re developing the Private Translation Cloud, a unique software translation system that stands apart from the rest due to a secret ingredient that we’re excited to reveal once we determine our mutual compatibility.

What We Offer

100% remote position with flexible working hours
A collaborative environment with creative, kind, and like-minded iniduals
Participation in an exciting, high-impact project
Freedom to innovate
A healthy work-life balance and generous paid vacation
Reimbursement for your work computer and any necessary software licenses
A scholarship program for your personal activities (sports, workshops, hobbies, etc.)
Access to our e-book library via Kindle

We value mutual trust and respect above all. We don’t employ monitoring software or micromanage our teammates, which is why your self-drive and organizational skills are essential.

Join Our Team

If you’re excited by this opportunity, we would love to hear from you. Apply now to start a conversation.

In order for OnTheGoSystems to review your application, we need to collect and store your information. You can find out what we collect and store in our Privacy Policy. When you click Apply now you automatically agree to this.

Director of Engineering & Product

Everyday Speech Remote.co9 days ago

Apply Now9 days ago

location: remote

Apply Now

Location: US Locations Only; 100% Remote

Everyday Speech is a leader in Social-Emotional Learning. Primarily a teaching solution for public schools, our Social-Emotional Learning Platform (SELP) provides educators with curriculum materials for students of ALL ages across special education and general education classes. Our curriculums teach students the strategies and life skills they need to regulate their emotions, solve problems, cope with the stresses of modern life, and interact with the world around them. Our platform is used by 25,000+ educators at public schools and private educational institutions around the world.

Everyday Speech is right for you if:

You care about making a positive impact.

End each day knowing that your work had a direct impact on the well-being of hundreds of thousands of at-risk students across the world. Project success means more than just shipping features – it means improving the lives of students and educators.

You value being a part of a company that takes care of its team.

Not only do we have extremely happy team members, we also have incredible perks. Participate in our health/wellness and retirement benefit offerings, and between having every other Friday off (3-day weekends!) after you’ve been with us for 90 days, plus our flexible PTO plan, and a sick policy that focuses on your wellness and healing, that elusive work-life balance is an actual thing here.

You want to work for a true, remote-only company.

We’ve never had an office and never will. Our team is spread across 10 countries and 4 continents. We take remote work seriously and know how to support a distributed team. We give you the flexibility to work in a way that’s best for you, but still have high standards and accountability.

You want to join a startup that is seeing massive growth.

We’ve expanded from 5 to 55 full-time team members in just 4 years! As a fully bootstrapped company, our growth is organic and sustainable. Our focus is delivering value to students and educators, not paying back investors.

The Director of Engineering & Product will be responsible for leading our Engineers, Product Managers, and QA team. We are looking for someone who has experience shipping software, who deeply understands the complexity of technical challenges, who knows how to create systems to help Product Managers excel, who is adept at establishing an inclusive and growth-minded culture, and who is an extremely competent coach.

The work you do will have a direct impact on the well-being of hundreds of thousands of at-risk students across the country and the world.

Skills: technical expertise, product management, leadership and management, strategic thinking, project management, agile methodologies, data-driven decision-making, business acumen, adaptability, and customer focus. These skills enable effective software development, vision definition, team leadership, alignment with company goals, resource coordination, agile practices, data utilization, business understanding, flexibility, and customer satisfaction

In this role, you will:

Ship high-quality, scalable, secure, and efficient software.
Work with the Executive Team to define and implement the product strategy and roadmap based on customer needs, market trends, and business objectives.
Coordinate with the engineering, sales, and marketing teams to align product development and go-to-market strategies.
Oversee and guide the work of the Engineers, Product Managers, Product Designers, and QA, ensuring they are effectively managing their products and achieving their KPIs.
Regularly interact with customers and stakeholders to gather feedback, build relationships, and communicate the product vision and progress.
Work closely with the Lead Infrastructure Engineer on technical strategy and ensure that the engineering team is aligned with it.
Collaborate with the product team to understand product requirements and ensure they are translated effectively into technical specifications.
Manage resources, timelines, and risks related to engineering projects, ensuring deliverables are completed within budget and on schedule.

What We’re Looking For:

Leadership and Culture: Foster a culture that values speed, ruthless prioritization, transparency, and continuous learning. Inspire and motivate the team to create a collaborative environment where everyone feels valued and professionally fulfilled.
Technical Strategy and Innovation: Define and implement the technical strategy that aligns with the startup’s mission and objectives. Encourage an environment of innovation and keep up with the latest industry trends and technologies.
Simplicity and Continuous Delivery: Emphasize simplicity in engineering projects and maintain a continuous delivery model. Ensure the effective use of tools and methodologies for fast, frequent, and reliable releases of high-quality software.
Communication and Collaboration: Maintain transparency through clear communication about project status, issues, and decisions. Collaborate closely with product management and other departments to align engineering efforts with overall company goals.
Process Improvement and Technical Excellence: Continually evaluate and refine engineering processes to ensure efficiency and agility. Uphold high standards of technical excellence, including code quality, testing, and security practices.

Skills & Experience Requirements:

Strong knowledge and experience in software development, engineering principles, and technical architecture are crucial. This includes proficiency in programming languages, frameworks, and software development methodologies, with an extra bonus if you have this work in your own personal work history.
Product management: Ability to define product vision, roadmap, and strategy, as well as prioritize features, conduct market research, and collaborate with cross-functional teams.
Strong service-oriented leadership skills, effective communication, and the ability to foster a collaborative and inclusive work environment
Strategic thinking: Analyzing market trends, identifying opportunities, and making informed decisions to drive business growth.
Deeply grounded perspective on how to ship software.
Analyzing user feedback, monitoring key performance indicators, and using data-driven insights to improve products and drive business outcomes.
Understanding the business aspects of an edtech company, including revenue models, market dynamics, and competitive landscape.
At least 5 years of experience in a Director-level role overseeing Product and Engineering teams.
At least 3 years of experience maintaining the same product and seeing choices play out.

For this role, we are only considering candidates who are able to live and work in the United States.

Salary: $210,000 USD

Benefits

Cigna health insurance – 100% premium coverage for team members and 50% coverage for dependents
Dental and Vision coverage – 100% premium coverage for team members and 50% coverage for dependents
3% employer-match on 401k
$50k life insurance / AD&D
Flexible PTO Plan
Separate sick leave policy
Home office reimbursements
Meaningful DEIB (ersity, equity, inclusivity, and belonging) initiatives with optional employee panel participation
Every other Friday off after 90 days!

About Our Interview Process

Because our co-founders have a new baby on the way right around the end of this hiring cycle, we felt it was important to give applicants insight into our best guess as far as timing goes for the various phases of this role, in addition to target start date. Anyone qualified for this position will certainly understand that things can come up that may tweak the timing a bit, but please take a look at this timing outline to ensure this is a timeline that will work for your needs.

Location: US Locations Only

Senior Associate, CRO

Thirty Madison Remote.co10 days ago

Apply Now10 days ago

location: remoteus

Apply Now

Senior Associate, CRO (Conversion Rate Optimization)

Location: Remote, US

Thirty Madison is looking to add a skilled Senior Associate or CRO to our growing team. Conversion rate optimization is crucial to marketing performance and has the ability to magnify our paid marketing budget. This role will be a key member of the growth marketing team and tasked with optimizing our conversion funnel end-to-end. You must be comfortable in a fast-paced environment, and working cross-functionally across multiple teams.

This person will succeed if they are customer-centric, analytical, detail-oriented, have a strong understanding of the intricacies of the conversion funnel, and dedicated to setting the standard through structured A/B testing. We look for teammates who are curious, kind, and proactive and who will challenge us at every turn asking the tough questions and determined to find the ideal solutions. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions!

Comp | Perks | Benefits

The base pay range for this position is $89,600 – $110,000 per year.**
Competitive Salary + Annual Incentive Plan + Stock Option Package
Robust and affordable Health, Dental, and Vision plan options
401k with a match, commuter benefits, and FSA
Annual $750 vacation stipend and $500 happiness stipend
Flexible time off policy
Career growth opportunities

** Within the range, inidual compensation will be determined through a wide variety of factors including but not limited to education, experience, knowledge, and skills. Please note that the compensation range listed reflects the base salary only, and does not include incentive target, equity, or benefits.

What you get to do every day

Support the strategy and execution of optimizing the conversion funnel, improving each step of the funnel from landing page to purchase for 30M brands
Help to plan and implement A/B tests on the conversion funnel to increase conversion rate, revenue, LTV, and retention
Collaborate to develop a CRO testing roadmap and A/B experimentation framework, execute tests against the roadmap, and report on experiment results
Analyze and monitor conversion funnel metrics and build key performance indicators reports with large sets of data to identify trends, efficiencies, and opportunities that can help reduce funnel dropoff
Collaborate with growth team on testing strategy, offers, sales, landing page design, and other growth initiatives
Help to analyze growth metrics, such as offers and sales, to highlight trends and opportunities
Work cross-functionally with the growth, design, product, and data teams to ideate and execute new landing page and conversion funnel tests
Help to manage, build, test, and optimize landing pages for use across all marketing campaigns
Closely collaborate with both external (agencies) and internal teams (product and design) on testing roadmap and framework

What you bring to the role

Proven experience helping to manage the conversion funnel (from strategy to execution) and demonstrable experience (bonus points for experience with a high-growth subscription business!)
Experience growing CVR, revenue, and downstream metrics through A/B testing each step of the conversion funnel
Have experience developing, structuring, optimizing, analyzing, and reporting on tests
Believe in a cycle of iterating, testing, implementing – the build, measure, learn feedback loop – and graduating the findings of these tests to our core strategy
Are customer-centric you understand our customer, from data analysis to market research to customer testing, and represent them in your work
Are thoughtful about each step of the funnel, using data and design as approaches to drive conversions
Positive, flexible, detail-oriented, and well organized to thrive in a fast-moving environment and meet challenging deadlines
Are passionate about data, analysis, and reporting to find efficiencies at a granular level, as well as to take a step back and identify trends and insights to capitalize on
Proficient in Excel, Google Sheets, and familiar with data visualization tools (Looker, mixpanel etc)
Experience with platforms like Optimizely, VWO, WordPress, Google Optimize, Hotjar
HTML, CSS knowledge, Javascript
Knowledge of SQL bonus

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a erse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates ersity and inclusion.

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at recruiting@thirtymadison.com to request accommodation.

About Thirty Madison

Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keeps for men’s hair loss, Cove for migraine, Facet for skin conditions, and NURX for sexual health. With empathy at the heart of its innovation, its proprietary care model empowers hundreds of thousands of people with ongoing conditions with the accessible, effective treatments across a lifetime of care. In just four years, we’ve built a number of brands and are continuing to grow rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

We are honored to become Great Place to Work certified and be included on BuiltIn’s 2021 list of Best Places To Work in New York City, and Best Midsize Companies To Work For. We’ve also been recognized by Forbes’ Best Startup Employers, being named as one of America’s Best Places to Work 2022. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate iniduals who truly embody our core values and mission each and every day. Learn more at ThirtyMadison.com.

*This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*

Thirty Madison and COVID-19 Management
Our primary goal since the beginning of the pandemic has been to ensure employee safety. Thirty Madison has and will continue to examine and institute solutions according to the CDC’s recommendations and mandates. We have also rolled out several initiatives to help our team successfully navigate the uncertainty associated with COVID-19, including work-from-home office stipends, medical reimbursements, company-wide Refresh days off, and other resources to support a hybrid work environment. Please reach out to your recruiter for additional questions regarding COVID and our workplace policies.

*Please be aware that there are fraudulent entities who are falsely claiming to be or represent Thirty Madison in order to solicit sensitive personal information or payment. Thirty Madison is not in any way associated with these entities or practices. The safety and integrity of those seeking employment with us is of the utmost importance and we actively work with our legal and security teams to prevent future incidents.

Senior Data Scientist - Media Analytics and Insights

Citizens Bank Remote.co10 days ago

Apply Now10 days ago

location: remoteus

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Title: Sr Data Scientist- Media Analytics & Insights

Location: Columbus Ohio United States

There s no better time to be a Citizen! We are growing and looking to add to our Marketing Optimization team.

The Senior Data Scientist will be responsible for supporting a wide range of analytical functions, potentially including but not limited to data intelligence, analytical insights, machine learning, customer analytics, data management, campaign management, process improvement, and the development of statistical models, with the intent to measure and optimize marketing investments, identify new opportunities, enhance the customer experience, and provide strategic direction to stakeholders.

This role will be part of the Media Analytics & Insights team supporting Enterprise Marketing with end-to-end data and analytics solutions for media, including Paid Search, Paid Digital, Television, Radio, Print, Out of Home, and Owned Digital channels. This Senior Data Scientist will report within an Advanced Analytics team to enable collaboration, the sharing of analytical ideas, and the alignment of best practices.

Primary responsibilities include:

Engage with Marketing, Operations, Business Leaders, and External Partners to drive industry leading innovations across various Bank products
Streamline business processes and programs and develop models/strategies/insights that can lead to a more optimal performance and budgetary spend
Research growing market trends and mine data to develop new insights that can guide the strategic direction of the Citizens Bank lines of business
Document and communicate analytic insights for both technical and non-technical audiences, often within an Agile working structure
Formulate techniques for quality data collection to ensure adequacy, accuracy, and legitimacy of data.
Measure, track, and report performance of various Marketing Campaigns. This is not limited but includes reporting on marketing KPIs like Cost per acquisition, conversion rates, click rates, website traffic and social media engagement

Our preference would be to have a chosen candidate with onsite capabilities in one of our corporate headquarters, however we are open to remote employment within the United States for the ideal candidate.

Required Skills/Experience:

4+ years of experience in Analytics/Database Marketing/Quantitative Modeling, with experience in Financial Services preferred
4+ years of experience in SAS and/or related programming languages
Strong written and verbal communication skills required with an ability to successfully communicate analytic results, business insights and resulting business implications to non-technical business partners
Ability to work in a team environment and collaborate with colleagues who have a background in statistics, database development/maintenance, and information technology
Ability to operate independently, requiring little manager oversight
Strong programming skills and ability to utilize a variety of data/analytic software languages/tools (e.g., SQL, SAS, R, Python, Splus, etc.)

Education, Certifications and/or Other Professional Credentials:

Bachelor s Degree in Statistics/Mathematics/Computer Science/Engineering/ Physics required, Master s Degree preferred

Hours and Work Schedule:

Hours per Week: 40
Work Schedule: Monday Friday

IT Project Coordinator

Redhorse Remote.co10 days ago

Apply Now10 days ago

location: remoteus

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IT Project Coordinator

Remote

Federal Civilian

Temporary

Remote

About the Organization

Now is a great time to join Redhorse Corporation. Redhorse specializes in developing and implementing creative strategies and solutions with private, state, and federal customers in the areas of cultural and environmental resources services, climate and energy change, information technology, and intelligence services. We are hiring creative, motivated, and talented people with a passion for doing what’s right, what’s smart, and what works.

Position Description

Redhorse Corporation is looking to hire a highly driven IT project coordinator to support meetings and correspondence and brief preparations for Department of Homeland Security (DHS) data governance and oversight bodies. This includes all DHS Office of the Chief Information Officer Integrated Multi-Domain Enterprise (IMDE) integrated project teams and working groups, IMDE Executive Steering Committee (ESC) and other DHS-level groups that may be identified by the IMDE Project Management Office (PMO). Prior experience working with Agile Scrum/Kanban methodology is required. Note: this is a temporary position to assist with completing a government report.

Duties and Responsibilities:

Attend, schedule and moderate meetings
Capture meeting minutes and track action items and tasks
Collaborate with Project Managers to complete tasks on time
Collaborates cross-functionally with other departments to work through technical issues
Conduct business in a professional, competent and ethical manner
Effectively communicate insight and plans to cross-functional team members and management
Follow defined processes and procedures
Handle confidential matters and information professionally
Apply Agile best practices to commit to quality deliverables
Monitor deliverable and ensure timely completion of program requirements
Organize and manage file and portal repository of document artifacts
Other duties as assigned
Work well independently and in a team environment
Work with little supervision and manage time and priorities in a demanding environment

Required Qualifications:

BA or BS (degree in Science, Technology, Engineering, Math or related field preferred)
1+ years of experience preparing operations and procedures manuals to assist management or the government in operating more efficiently and effectively
1+ years of experience in requirements teams as part of the Software Development Lifecycle (SDLC) process preferred
Ability to multitask and stay well organized
Demonstrate ability to analytically address complex problems, provide solutions, process critical data, establish fact base recommendations, and draw quality conclusions
Excellent communication (written and oral) and interpersonal skills
Experience with Agile and/or DoD software development environments preferred
Personal qualities include good communication and expert technical writing skills, the ability to think abstractly, engage complex adaptive systems and excellent critical thinking
Strong interpersonal skills in both customer interactions and team interactions and a willingness to interact with customer on a regular basis
Work well independently and in a team environment
Work with little supervision and manage time and priorities in a demanding environment
Plan, elicit, capture, analyze, and validate business, functional, and technical requirements
Prioritize initiatives based on business needs, program schedule and requirements
Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.
In addition, candidates must have ability to obtain and maintain a DHS EOD/Public Trust clearance.

Executive Order Requirement:

While currently on HOLD, Redhorse recognizes that we may need to comply with Executive Order 14042 which requires Federal Contractors to ensure all U.S. new hires be fully vaccinated for COVID-19. As required by the Executive Order, Redhorse will work in coordination with applicable contract agencies to consider requests for Reasonable Accommodations.

Redhorse Corporation shall, in its discretion, modify or adjust the position to meet Redhorse’s changing needs.

This job description is not a contract and may be adjusted as deemed appropriate in Redhorse’s sole discretion.

EOE/M/F/Vet/Disabled

Document Support Engineer

Coalition Remote.co10 days ago

Apply Now10 days ago

location: remoteus

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Title: Document Support Engineer

Location: Remote – United States

About Us

Founded in 2017, Coalition combines cybersecurity and insurance to help organizations prevent digital risk before it strikes. Coalition’s Active Insurance policies combine traditional coverage with a digital risk assessment and monitoring technology to help small and medium-sized businesses protect themselves in today’s hyper-connected world.

The team at Coalition is made up of cybersecurity and technology experts, as well insurance industry veterans. Our secret sauce is bringing this expertise together to create a world-class organization with a massive technological advantage. Coalition is also backed by leading global insurers like Allianz, Arch Insurance, Lloyd’s of London, Swiss Re and Zurich North America. Today, Coalition is one of the world’s largest commercial insurtech serving over 160,000 customers.

In June 2022, Coalition closed an additional $250 million in Series F Funding to accelerate its rapid growth at a time when many other companies struggled to find funding. This latest funding validated that Coalition is building a long-term business that can deliver profitable growth with a clear strategic advantage.

Coalition has experienced tremendous growth by helping organizations of all sizes solve real-world problems and by remaining true to our founding values of character, humility, responsibility, purpose, authenticity and inclusion. We are proud to have been named among Inc.’s Best Workplaces of 2021 and one of Fast Company’s most innovative companies for 2022.

About the Role

The documents platform team at Coalition is responsible for providing the tools and expertise for creation, storage, and analysis of insurance documents to enable Coalition to turn raw data into actionable intelligence. Support Engineers in this team work closely with software engineers, product managers and production underwriters in building documents for our customers.

As a support engineer, you will develop and support new templates, maintain existing document templates. You will have the opportunity to write production ready code or utilize scripts with the guidance of our software engineers to simplify or improve writing templates. This might also be an opportunity for people transitioning to software engineering to grow your technical skill set and eventually transition to a software engineer.

Responsibilities

Create, develop and test templates for various documents/endorsements across all our insurance lines
Maintain all document templates across different development environments
Improve the templating tools and process in partnership with Software Engineers
Interface with product managers and business users to develop and create templates

Skills and Qualifications

Experience in any scripting language
Some coding experience in Python, Go, or similar languages
Ability to collaborate with your team in a fast-paced environment
Excited to learn and grow skills and a strong passion for problem solving

Bonus Points

Experience with documents, templating and document management
Experience with Project management

Perks

100% medical, dental and vision coverage
Flexible PTO policy
Annual home office stipend and WeWork access
Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
Competitive compensation and opportunity for advancement
Coalition’s inidual pay is determined on several factors, including but not limited to, location, level, skills and experience. The US base salary range for this full-time position is $50,000 – $120,000, and your recruiter can share more on target salary for your location during the interview process.

#LI-Remote

Why Coalition?

We’re a highly fulfilling, mission-driven team who is committed to building a more erse and inclusive culture. We want to work with people of all different backgrounds and paths in life, and we trust our team members to take responsibility, share ownership and put in the work, no matter how small the task. We are always looking for collaborative, inquisitive and dedicated iniduals to join #OurCoalition and help us on our mission to solve digital risk.

Recent press releases:

To learn more, check out our featured press releases:

Coalition Closes $250 Million in Series F Funding, Valuing the Cyber Insurance Provider at $5 Billion
Coalition Named to Fast Company’s Annual List of of the World’s Most Innovative Companies for 2022
Coalition Launches Active Insurance, Reaches $650M Run Rate GWP
Coalition launches tech-powered executive risks products with personalized risk assessment for all US small-businesses

Coalition’s very foundation is built on respecting and encouraging ersity and inclusion across the organization. Coalition is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics.

Senior Manager, People Operations and HRIS

Tides Remote.co10 days ago

Apply Now10 days ago

location: remoteus

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Senior Manager, People Operations and HRIS
Professionals
Remote, Remote, US
Requisition ID: 1407

Salary Range:
$104,938.00 To 157,386.00 Annually

About Tides!
Tides is a nonprofit and philanthropic organization dedicated to advancing social justice. We work across the social sector to shift power to leaders, communities of color, and other historically excluded groups who face systemic barriers. Applying our equity-centered lens and leveraging our vast network of changemakers, we work to strengthen the impact of our partners by offering services like fiscal sponsorship, donor advised funds, impact investing, and grantmaking.

The Role:
The Senior Manager, People Operations and HRIS is responsible for leading and managing the day-to-day tactical HR support and all aspects of HRIS system administration including core HCM applications as well as data connections to various Payroll, Benefits, LMS, IT and 3rd party applications for the People Operations team. The Manager will act as change agent and will provide expertise in the HRIS system for process analysis, system design, data conversation with a focus on end-to-end process and organization impacts. They will act as the liaison between organizational teams, application vendors and IT for guidance on system integrations, and regular troubleshooting.

The Manager will be responsible for translating business and functional requirements to effective system design recommendations, system/data analysis and leading or participating in testing and deployment activities across various HR/Payroll system functions. This role will drive impact and foster a culture that is grounded in Justice, Equity, Inclusion & Diversity (JEDI) and Tides core values – Respect, Accountability, Creativity, Equity and Empowerment.

What you will do:

Serve as the subject matter expert and lead the optimization of the HRIS system implementation in partnerships with various organization stakeholders and technology teams.
Serve as a subject matter expert for optimizing the HRIS system for design, configuration, operation, and day to day administration.
Implement and administer HR programs to deliver best people practices and a successful employee experience across the organization.
Act as a change agent to identify process improvements, review and update current people processes to ensure they adhere to relevant local laws, are best practice, robust and meet business needs.
Drive discipline throughout the organization’s HRIS and business processes to ensure a consistent and repeatable experience for staff and stakeholders.
Own the delivery, documentation, and effectiveness of core people operations and processes, systems of record, and communication protocols with other functions such as Finance, Payroll, Legal, and Comms.
Review and update, people operations documentation manuals and checklists to include process flows and ensure that these processes and those within the employee handbook are aligned.
Manage all security role configurations and assignments for all HRIS system users and maintain security group policies.
Identify and continually monitor opportunities for automation and reduction of manual processes and partner with teams across the organization on implementation of solutions.
Work collaboratively with HR and other teams to troubleshoot, research, and escalate issues as necessary ensuring that users are updated on the status and addressing issues timely.
Identify and mitigate security design risks to ensure HRIS system security role assignments and processes meet SOX control requirements.
Lead design and implementation of HRIS system interfaces, error handling and custom process builds.
Work with HRBPs and other key stakeholders to understand the strategic focus in their business areas and ensure the People operations is aligned accordingly. Lead and or participate in system related aspects of special projects/annual activities in partnership with other HR business partners (Performance Management Process, Annual Benefit enrollment process, etc.)
Provide guidance on reporting strategy including continuous enhancement of reporting capabilities. Work with key stakeholders across the organization, to focus on developing and maintaining substantial analytics to help drive business decisions. Create reports, resources, dashboards, and training for People, Payroll, Recruiting team and partner organizations. Provide guidance and training for all HRIS users on HRIS operations, processes, and procedures.
Prepare for and respond to internal and external audit requests by maintaining data integrity and data retrieval protocols.

Team Management

Supervise and manage the day to day of People operations team members.
Define clear objectives for team members, provide informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent. Exhibit strong management skills to ensure and promote development of the team through coaching, training, and leadership.

What you will bring:

Knowledge of state and federal laws governing HR/Payroll common practices and compliance protocols strongly preferred.
Expertise in the full software stack of the HRIS system, and/or other associated platforms strongly preferred.
Able to translate business objectives and unmet needs into a clear vision and roadmap, with rigorous requirements and support the execution of that vision.
Strong cross functional partner – able to work with stakeholders across the business, bridging the gap between technical and non -technical professionals.
Ability to work with organization stakeholders on challenging and complex business problems in a fast-paced, rapidly growing organization.
Ability to deal with ambiguity, vagueness, and complexity. Highly autonomous and emotionally intelligent.
Customer service oriented with a passion for helping others solve problems by seeking out solutions and anticipating needs; self-starter who acts ahead of direct guidance in a fast-past environment.
A problem-solver – eager to optimize projects and processes for overall business operational efficiency.
Ability to be resourceful, proactive, reliable, trustworthy, and assertive when necessary.
Attention to detail and a dedication to accuracy, a “No task is too small” mentality.
Strong analytical skills, troubleshooting and problem-solving capabilities and strong written and verbal communication.

Education & Experience:

Bachelor’s degree in management information systems, HR or related discipline or equivalent years of related work experience can be substituted for a college degree.
7+ years demonstrated experience leading People/HR operations and/ or supporting HRIS implementations with complex HR and Payroll systems in partnership with various organization stakeholders.
4+ years’ experience leveraging reporting and analytics tools and techniques for HR, Payroll for large, complex organizations from multiple systems and sources preferred.
Expertise in functional modules of HRIS systems (e.g., Core HCM, Recruiting, Compensation, Talent Management, Benefits, Absence Management, Time Tracking and Security)
Experience using MS Office Suite to manipulate data, validate and visually represent information for presentations.
Strong experience with process and project management including exercising good judgment in methods, techniques, and evaluation criteria for obtaining results with teams through direct and indirect management.
Experience managing a team.

Life at Tides
Working at Tides connects you with world-class teammates, enduring relationships, and an inspired sense of purpose – while our employee benefits support our team’s talent and well-being. This is an exciting time to join Tides. In the past, Tides staff have worked predominantly from our offices in San Francisco and New York. Today, our hybrid work model supports staff with remote work from anywhere in the United States.

Salary Range
Tides is committed to providing a competitive compensation package. The starting salary for this role ranges from $104,938 to $157,386 based on geographic location, years of experience, and ensuring pay equity within the organization. The recruiting team is committed to sharing more details regarding compensation based on the candidate’s experience and location during the interview process. Tides offers a generous benefits package including: comprehensive medical, dental and vision insurance, paid time off, life and disability insurances, retirement plan, educational assistance, confidential counseling and life balance resources designed to support the passion, commitment and energy that is vital to our team members.

Important Information
Any Tides Network employee who wishes to use the office or travel to the office must be fully vaccinated for Covid-19 and boosted. You are required to submit proof of vaccination to the Human Resources Department at least 2 days before your first visit to the office. Employees who do not have vaccination information on file will not be permitted in the building.y.

Equal Employment Opportunity
Tides is an equal opportunity employer. We strongly encourage applications from women, people of color, and bilingual and bicultural iniduals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. Also pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider for employment qualified applicants with arrest and conviction records.

Applicants with Disabilities
Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. If you seek an accommodation, please advise in writing at the time you apply.

Cryptography Researcher

Nethermind Remote.co10 days ago

Apply Now10 days ago

location: remotework from anywhere

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Cryptography Researcher

at Nethermind

Remote

What are we all about?

We are a team of world class builders and researchers with expertise across several domains: Ethereum Protocol Engineering, Layer-2, Decentralized Finance (DeFi), Miner Extractable Value (MEV), Smart Contract Development, Security Auditing and Formal Verification.

Working to solve some of the most challenging problems in the blockchain space, we frequently collaborate with renowned companies, such as Ethereum Foundation, StarkWare, Gnosis Chain, Aave, Flashbots, xDai, Open Zeppelin, Forta Protocol, Energy Web, POA Network and many more.

We actively contribute to Ethereum core development, EIP’s and network upgrades together with the Ethereum Foundation, and other client teams.

Today, there are nearly 200 of us working remotely from over 45+ countries.

You can view all our open positions here: https://jobs.nethermind.io/

Are you the one?

An ideal candidate is a trained cryptographer with publications on top cryptography, security or blockchain venues. Such candidates should be able to work in a distributed research team, express their research ideas clearly, and know how to formally argue their findings e.g., by writing security proofs. We appreciate candidates that are not afraid of voicing their opinions and motivate them or ask for explanations of concepts they are not familiar with.

Responsibilities:

As a cryptography researcher, you will participate in cryptographic research on topics such as, for example:

Zero-knowledge proofs, esp. zkSNARKs, zkSTARKs. E.g., we are investigating the concrete security of ZKPs used to secure Ethereum L2.
Consensus algorithms, esp. accountable consensus algorithms.
zkRollups sequencer and prover decentralization.
Distributed Validator Technology.
Threshold encryption and signatures schemes.

Skills:

Knowledge of cryptographic primitives, like threshold signatures, zero-knowledge proofs
Familiarity with Ethereum and its ecosystem
Ability to express thoughts precisely

Nice to have:

Knowledge about distributed systems and consensus algorithms

Enterprise Support Specialist

Nemetschek Group Remote.co12 days ago

Apply Now12 days ago

location: remoteus

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Title: Enterprise Support Specialist

Location: Remote, USA

At Bluebeam, we empower people to advance the way the world is built. We create smart software solutions that make construction sites more efficient, connected, and safe and improve the lives of design and construction professionals everywhere.

Bluebeam has an incredible technical services team and awesome customers who love working with us and using products and services!

If you are an experienced technical support professional who loves solving problems and teaching people new things, we’d love to train you to be a part of our high-performing Enterprise Support team as an Enterprise Support Specialist. This is a fun, fast-paced and challenging environment with opportunities for growth and development.

Expectations of an Enterprise Support Specialist

On the Enterprise Support Team, you’ll be on the front lines assisting our enterprise customers with Bluebeam products, both in how to use the software as well as troubleshooting technical issues. We are not a call center! We want our customers to recognize that another intelligent person is on the other end of the phone or email working to understand their workflow and helping them utilize our tools to do what they do better and more efficiently.

Serve as front line contact for our enterprise customers by answering emails, phone calls, and remote sessions
Participate in our Follow the Sun Support Model with our Global Support teams
Responsible for handling all assigned case work within the designated case priority time frame
- Triage assigned and reopened emails continuously throughout the day to ensure SLAs and high priority issues are being appropriately handled
Take ownership of an issue and drive it to resolution
Deep e into complex technical issues as an SME (Subject Matter Expert)
Tackle and lead challenging customer conversations
Be a team player that actively participates in group discussions and offers good and consistent advice
Willing to create and deliver training for internal teams and possibly present at XCON, our annual customer conference
Expected to be an example for our front line technical support teams in communications, dedication, and ownership of issues and projects
Willing to help train and mentor our front line technical support team
Seek immediate assistance from a Sr. Enterprise Specialist, Lead, or Manager on any issue that is not readily understood, quickly resolvable, or requires escalation
Participate in pilots, extra duties, on-site customer visits, and workflow discussions
Keep yourself up to speed on new technologies, actively participate in continuing education through LinkedIn Learning and PluralSight
Participate in creating and updating internal and external documentation and resources
Be on a rotational on-call schedule for customer support via PagerDuty after hours, weekends, and holidays to manage Customer SLAs
When working with Enterprise customers:
- Schedule, Conduct, and Lead customer meetings or internal meetings with Account Managers, Customer Success Managers, Product Managers, Engineering, etc.
- Communicate clearly and concisely to achieve desired results
- Set appropriate expectations during meetings ensuring all stakeholders are clear on next steps
- Project manage customer expectations, meetings, communication, and follow up until desired results are achieved
- Maintain a good working relationship with all internal departments
- Actively work with Account Managers/Customer Success Managers to gather scope, impact, and customer requirements and communicate those to Product, Engineering, or other teams
- Utilize Outlook, Slack, and Confluence to communicate to internal stakeholders
- Be thorough and explicit in communications with customers
- Set appropriate, enterprise level expectations with customers
- Be able to work cross departmentally to gather information to resolve a case
- Use Project Management style skills to keep track of customer related issues
- Can be assigned as POC for specific customers to manage their list of inquiries and issues
- Seek assistance from a Sr. Enterprise Specialist, Lead or Manager if unsure about internal or external communications or expectations

Desired Qualifications and Experience

4-6 years of technical support
Windows Server administration and troubleshooting
SQL and SQL server tools
Networking concepts/troubleshooting. Able to competently utilize network monitoring tools, firewalls, and network security tools
Windows application installation, deployment, and MSI troubleshooting
Windows Event Viewer and log file analysis
Active Directory, IIS Web Servers, Windows Registry, SMTP servers
Building, testing, and maintaining server environments
Diagnose root cause of customer issues and provide IT departments with resolutions + best practices to address the issue. This may be related to the customers server, network, security, or other environmental configurations.
Digital Signatures and Windows Certificates
Document Management Systems (SharePoint, ProjectWise)
Virtual Environment (Citrix, Hypervisor)
SAAS and Subscription Licensing Models

Team and Customer Expectations (These are the skills that differentiate Enterprise Support. Being on the Enterprise team is a commitment and we need to be able to depend on each other)

Expected to be logged on remotely and ready to work at 8AM sharp
Working with Enterprise clients is more than just technical support, it’s a journey and a partnership. The Enterprise Support team needs to build relationships with Enterprise clients and their Account Managers and Customer Success Managers.
Willing to work extra hours when needed to get the job done
- As salary, we get paid to get a job done as opposed to do a job

If you think we just described you, and you’re interested in joining our team, please provide the following:

Your resume
Your Cover Letter

Please share with us why you’d be a great fit this position. We’d love to hear about a time when you solved an intriguing technical problem for someone other than yourself. Briefly describe the situation, your problem-solving approach, and the final resolution. Impeccable writing skills are essential to all we do, and we weigh cover letters heavily. We love a cover letter that shows us your personality, but don’t stress if you’re not a comedian. Just be yourself. We’re mostly interested in learning who you are, what you love to do, and why you’d love to do it here with us.

About Bluebeam

The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying jobsites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 2 million people throughout the world use Bluebeam. In the US, we’re a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Sweden, Germany and the UK.

Come design and build your future with us!

Bluebeam is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Base pay offered will depend upon qualifications and other operational considerations. Base pay is one part of Bluebeam’s Total Rewards program, which seeks to compensate and recognize employees for their work. Most sales positions are eligible for commission under the terms of an applicable commission plan, while most non-sales position are eligible for a bonus under the terms of an applicable bonus plan. Additionally, Bluebeam provides best in class benefits, with 100% employee covered health and welfare benefits and paid time off. Bluebeam is a growing company with many opportunities. If this role and/or pay range is not an exact fit, we still encourage you to apply.

The base pay range for this position is $63,100 – $78,700

Senior Project Manager - Data and Analytics

3Cloud Remote.co12 days ago

Apply Now12 days ago

location: remoteus

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Title: Senior Project Manager – Data & Analytics

Location: Remote

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!

At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.

This role has a travel potential of up to 30%.

Responsibilities

Manage leading edge technology teams through the client engagement process – driving timelines, prioritizing tasks, and removing barriers
Plan, initiate and execute complex and/or multiple Data and Analytics projects
Manage project schedules and budgets to a high degree of accuracy
Support project leadership in management of project scope and changes
Contribute to pre-sales processes and activities
Assist in defining and driving client experience and engagement processes at 3Cloud
Incorporate risk mitigation strategies and contingencies plan
Project schedule development, formal status reporting, communications planning and management using various tools to support waterfall and/or agile methodologies
Understand client’s need to properly assess parallel change projects that may cause change saturation, and develop strategy to minimize the risk

Requirements

Minimum of 5 years of IT Data and Analytics experience and proven track record of handling multiple projects concurrently with successful project delivery results
Agile framework delivery experience (Scrum, extreme programming, Kanban, Crystal, Safe, etc.) is a must and/or Waterfall methodology experience
Project budget management experience
Jira and Azure DevOps experience
Bachelor’s degree preferred
Excellent communication skills: you are articulate, straightforward, thoughtful, and consistent with strong interpersonal and mentoring skills
Strong attention to details, with strong analytical skills
A passion for using technology to solve problems
A natural inclination for building and fostering relationships with clients and project teams
A love for problem-solving – you can prioritize tasks, manage time effectively and can guide a team through the issue resolution process
A knack for teamwork you are most effective in a closely collaborative environment
Ability to Balance the art and science of change management and project management to scale and leverage techniques to build a strong, cohesive, and effective team to maximize ROI on project investments

In addition, while it’s not required, we’d love it if you had:

Any kind of exposure to organizations managing large Data and Analytics projects including Azure Analytics Services, data strategy, machine learning/AI, data science, reporting and visualization (we focus on Microsoft, but your experience does not have to be there)
Cloud solution experience is a plus
Experience working in the Microsoft technology ecosystem

3Cloud Total Rewards Highlights Include:

Flexible work location with a virtual first approach to work!
401(K) with match up to 50% of your 6% contributions of eligible pay
Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days
Three medical plan options to allow you the choice to elect what works best for you!
Option for vision and dental coverage
100% employer premium coverage for STD and LTD
Paid leave for birth parents and non-birth parents
Option for FSA, HSA, HRA and Dependent Care
$67.00 monthly tech and home office allowance
Utilization and/or discretionary bonus eligibility based on role
Robust Employee Assistance Program to help with everyday challenges

3Cloud offers competitive compensation. In addition to base pay employees are eligible to receive an annual discretionary/utilization bonus. If you are hired at 3Cloud your final base salary is based on factors such as skills, education, experience and/or geographic location. Please keep in mind that the range mentioned above includes the full base salary range for the role. It is not typical for offers to be made at or near the top of the range.

Base Salary Range

USD

Don’t meet every single requirement? At 3Cloud we are dedicated to building a erse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

At this time, we cannot sponsor applicants for work visas.

Technical Writer

GovCIO Remote.co12 days ago

Apply Now12 days ago

location: remoteus

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Title: Technical Writer

Location: US-Remote

C: 7.94

POSITION TYPE: Full-time

Company Overview

GovCIO is a team of transformers–people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation that improves governmental operations each day.

But we can’t do it alone. We welcome and nurture an inclusive and ersified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We’re changing the face of I.T. – from our erse staff to the end-products we develop. And we’re excited to expand our team. Are you ready to be a transformer?

Responsibilities

A Senior Technical Writer/Editor must have experience in editing narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies that will require author attention. Must have experience in the application a variety of word processing, spreadsheet, graphics, and scheduling tools. Must have experience in meeting with authors and other team representatives to review documents, compile inputs/corrections, resolve incompatible comments, and provide final publishable documentation. Must have experience in explaining in simple language scientific and technical ideas that are difficult for the average reader to understand.

Translates complex data into user-friendly text for print and electronic publications, such as technical journals, user and training manuals, government proposals, websites and podcasts.
Gathers information through research, statistical reports and interviews with technical staff.
Assists in preparing material for technical business presentations.
Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.

Qualifications

Bachelor’s with 5 years of relevant experience.
substitute 8 years (commensurate experience)

Equal Opportunity Employer

GovCIO is a team of transformers — people who are passionate about transforming government I.T. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this missoin. Are you ready to be transformer?

GovCIO is a team of professionals who want to make a difference. And that can only happen with a erse, happy, and cared-for team. So, we prioritize your well-being, equity for all and look for ways to make work a better place for each of us every day.

We are an Equal Opportunity Employer.

All qualified applicants receive consideration for employment without regard to race, ethnicity, religious affiliation, gender, gender identity or expression, sexual orientation, national origin, or disability status. EOE AA M/ F/Vet/Disabled

Compensation Range (In compliance with Colorado’s Equal Pay for Equal Work Act for remote or positions located in CO)

$75,000-$95,000

Manager, Data Team

NoRedInk Remote.co13 days ago

Apply Now13 days ago

location: remoteus

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Manager, Data Team

Location: Remote (GMT -8 to GMT -4)

Teaching kids to think critically and communicate effectively has never been more important, and NoRedInk helps students become better writers in more than 60% of U.S. school districts. We’re looking for a Manager for our Data Team to oversee the team responsible for projects analyzing growth experiments, business metrics, and supporting our efforts to incorporate AI into our product.

In this role, you will:

Provide your direct reports with mentorship and guidance, looking after their career growth, morale, job satisfaction, and productivity.
Implement analytics solutions leveraging data warehouse & analytics tools like Snowflake & Sigma
Work with our product team to incorporate AI into our product while assisting in model selection, use, development, refinement and tuning
Conduct regular one-one-ones with your reports, providing them a space to voice their needs, aspirations, concerns, and questions
Foster employee performance and growth, conducting mid-year and end-of-year reviews and helping your reports set and progress toward their personal and professional goals.
Participate as a member of the management team, continually improving the company as a whole while simultaneously learning and growing as leaders.

About You:

2+ years of experience as a team lead or manager who loves helping others grow and develop while maintaining a focus on project delivery and business outcomes
You have experience analyzing data using analysis tools and languages commonly used with data
You have a servant-leader mindset, empowering team members by removing obstacles and helping them grow through coaching and mentorship
You’ll enjoy working with a team spanning US-Pacific to US-East time
Familiarity with AI/ML models, including work with NLP and deep learning. Must be familiar with these tools in Python

Bonus:

Data Science background with direct experience building and training machine-learning based predictive models and a degree or equivalent experience in statistics, mathematics, analytics, or any related quantitative field

What NoRedInk Offers:

A competitive salary and equity package in a high-growth, well-funded startup with massive traction
Excellent health, vision, and dental benefits (U.S. Only)
A remote-first culture that allows for flexible hours (We were big on remote before COVID!)
A relaxed and flexible PTO policy and paid parental leave
401(k) (U.S. Only)
LinkedIn Learning subscription with unlimited access to thousands of expert-led online courses
Team retreats and events to connect with fun, talented coworkers
Consistent modeling of our company’s core values
The ability to help millions of students and teachers and address a critical societal need

About NoRedInk:

Compensation at NoRedInk is robust and includes a full range of benefits, unlimited PTO, monthly co-working stipends, an initial home-office set up stipend, and generous equity. Our salary ranges are based on factors such as expectations as laid out in the job description, location-specific market data, internal parity, and the experience and skills of inidual candidates. Therefore, the compensation range is $165K – 200K and accounts for a variety of locations and skills/experience. Please know that if you are invited to speak with a recruiter at NoRedInk, they will have an open discussion about compensation during your first call to ensure alignment.

Website Optimization Specialist

Bloomerang Remote.co13 days ago

Apply Now13 days ago

location: remoteus

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Website Optimization Specialist

Location: US National

Remote, US

Bloomerang combines the best tools, resources, and people to provide a world-class experience for tens of thousands of nonprofits, allowing them to raise more money and do more good in the world. Our powerful software and stellar customer service have made us one of the highest rated fundraising/donor CRM on the market.

In addition to creating thriving nonprofits, we’re also in the business of creating thriving employees. At Bloomerang, you’ll be a part of a mission-driven culture built on the core values of Empathy, Unity, and Transparency. We know the key to our success is our people, and we’re proud to be home to some of the most innovative and skilled employees in the workforce today.

The Role

We are seeking a highly motivated and detail-oriented Optimization Specialist, Website Marketing to join our team. The ideal candidate will assist with analyzing website performance, making recommendations, and administering strategies to improve website conversion rates. The Optimization Specialist reporting to and working closely with the Sr. Manager of Website Marketing to execute A/B tests and SEO strategies, track website metrics, and implement best practices for conversion rate optimization.

What You Will Do

Analyze website data and metrics to identify opportunities for website optimization
Execute A/B tests and analyze results to improve website performance
Collaborate with cross-functional teams including marketing, design, revenue operations, business development, and sales to implement website optimizations
Develop and publish website content in accordance with current SEO standards
Assist in the implementation of various website and content migration projects
Monitor website traffic and user behavior to identify areas for improvement.
Conduct quality assurance testing to ensure website changes are working as intended
Continuously monitor and optimize website load times for optimal performance
Assist with other web optimization-related tasks as assigned

What You Need to Succeed

2-3 years of experience in website optimization, A/B testing, or related field
Experience with SEO best practices, keyword research, and analytics tools
Strong knowledge of HTML
Knowledge of WordPress and its core features or similar CMS
Familiarity with website optimization best practices and techniques
Strong analytical and problem-solving skills
Ability to work independently and as part of a team
Attention to detail and ability to manage multiple tasks simultaneously

Benefits

Health + Wellness

You’ll have access to generous health, vision, and dental insurance options, as well as a free subscription to Bright, a wellness platform that offers live and on-demand fitness, meditation, mindfulness, and nutrition classes.

Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave.

401k

You’ll receive a 401k match to help invest in your future.

Equipment

Everything you need to be successful, shipped right to your door.

Compensation

The salary range for this position is: $61,000 – $82,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.

Location

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.

Technical Support Specialist

Renaissance Learning Remote.co13 days ago

Apply Now13 days ago

location: remotework from anywhere

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Technical Support Specialist

Employees can work remotely
Full-time

Company Description

Renaissance is a leading provider of assessment technology to primary and secondary schools. Renaissance products promote success amongst students of all ages and abilities through personalised assessment and practice in reading and maths.

Our software helps to enhance literacy and numeracy skills, support differentiated instruction, and personalise learning to optimise student development. Immediate feedback and detailed reporting equip teachers with the information needed to monitor progress and measure growth. In the UK and Ireland, almost 6,000 schools and more than 1.4 million students use Renaissance products. Worldwide, we support over 18 million students, operating in 96 countries.

Job Description

This job entails assisting internal representatives and customers on Renaissance software issues and working with Engineering to document and address issues. Remote – shift will be 8:30 – 4:30 GMT/BST (2:00PM – 11:00PM GMT/BST during training).

In this role, you will:

Exhibit leadership skills and serve as a role model to all support representatives.
Utilise your in-depth product knowledge and exceptional problem-solving skills.
Respond to escalated support incidents and high-priority cases from management quickly and accurately.
Research, test, and log clear and complete defects for issues reported by customers or found internally.
Interact with Engineering, Product Development, and other teams to assist in bringing unresolved, escalated issues to resolution.

Qualifications

Three years of experience as a Support representative.
The ability to get along well with others and collaborate effectively as you work towards a common goal.
An understanding of software file structure and the ability to analyze and interpret databases.
A demonstrated ability to learn complex querying software.
Proficiency with operating systems and devices supported for use with Renaissance software.

Additional Information

We offer a wide range of benefits including:

25 days’ annual leave per year
Extra day off for your birthday
Company pension scheme, 3% employee and 8% employer
Private Medical and Dental insurance
Life assurance up to 4 times of your basic salary
Income protection scheme
Employee assistance program
Up to 2 paid volunteer days per year

In addition to these formal benefits, we also have social events throughout the year. These include our summer party and Christmas drinks.

At Renaissance our mission is: To accelerate learning for all children and adults of all ability levels and ethnic and social backgrounds, worldwide’.

Many of us choose to work at Renaissance because we are driven by this mission. Inherent in a mission that strives to serve all children and adults’ who represent all ability levelsand backgrounds’ is the need to recognise the importance of Diversity, Equity and Inclusion (DEI) in our culture, in our work, and in our products.

All your information will be kept confidential according to EEO guidelines. Please note that we can only consider applicants who already hold a full UK work permit.

Information Security Engineer I

Nextiva Remote.co13 days ago

Apply Now13 days ago

location: remoteus

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Title: Information Security Engineer I

Location: Remote – US

It’s about more than the right fit. We’re looking for the right connection.

At Nextiva, it’s our team members that make Nextiva a great place to work. Nexties are smart, driven, and the best in class at what they do. We’re changing the game in the software industry with the first of its kind, conversation-centric work hub that unifies team collaboration, customer management & engagement in ONE single application.

Since its founding in 2008, more than 100,000 companies rely on Nextiva for customer and team communication. We believe in the power of strong connections; connections to our customers with our signature Amazing Service , our products and services, and most importantly, each other.

Build Amazing – Deliver Amazing – Live Amazing – Be Amazing

The Information Security Engineer is responsible for implementation, operation, monitoring and administration of a variety of tools and processes to protect company information in accordance with the Information Security Program and related policies. The engineer conducts Incident Response and investigates and assesses threats and responds to enterprise security events and incidents. The engineer performs vulnerability assessments and supports mitigation efforts across the organization, supports penetration testing, and supports internal and external audit.

Key Responsibilities:

Establish and maintain strong working relationships with the departments involved with information security (Operations, Development, IT, Legal, Human Resources, and others)
Participate in the development of Information Security Program policies, processes, procedures, standards, guidelines, and the training of staff.
Recommend and implement improvements to the effectiveness of the Information Security Program.
Provide direction to employees according to established policies and management guidelines for system, application and network security.
Operate, manage, monitor and improve technical security controls across the enterprise, including AV, IDS, vulnerability scanning, WAF, code scanning, web proxies, encryption and audit log monitoring.
Perform periodic internal security reviews and risk assessments; support internal and external information security audits.
Manage vulnerability assessment and testing tools to identify security vulnerabilities and weaknesses and ensure consistency and compliance with established standards and security policies.
Implement custom WAF rules and policies in security tools to mitigate threats and reduce risk. Review reports for anomalies. Take appropriate action to address alerts and report findings.
Respond to security incidents, conduct root cause analysis of incidents, recommend corrective actions and ensure corrective action completion.
Document information security monitoring, scanning and testing procedures.
Keep up to date with the security field, including emerging vulnerabilities.
Perform other duties to support the technical and operational security of the organization as required.

Qualifications:
Includes required, preferred and percentage of travel, if applicable

Bachelor’s degree in an IT related field or equivalent experience and 1-3 years of experience in working in IT security, IT systems or network engineering, software development, QA, or a related role.
Desired certifications one or more of the following: CISSP (Certified Information Systems Security Professional), Certified Information Security Manager (CISM), SSCP (Systems Security Certified Practitioner), CCSP (Certified Cloud Security Professional) or CompTIA Security+.
Working knowledge of, and experience in, desktop and server environments, including Mac, Windows, and Linux operating systems.
Experience with IT technologies related to security, including Active Directory Group Policies, LDAP, SSO, SSL, encryption and hashing algorithms, and key management practices.
Flexibility to work off-hours to support global project teams and maintenance windows.
Ability to support 24×7 on-call for incident response on a rotating basis.
Other desired experience:
- Familiarity with GDPR, CCPA, HIPAA or PCI privacy and security requirements and ISO 27001, SOC 2, NIST or CIS 20 frameworks.
- General knowledge of security implications of threats and vulnerabilities related to networks, servers, operating systems, applications, and databases.
- Experience conducting security assessments, technology reviews and application requirements analysis from a security design perspective.
- Experience developing software, scripting and using SQL queries to automate controls, processes and reporting.
- Experience using SIEM and log management tools.

Competencies:

Strong analytical problem-solving skills and attention to detail.
Organization, Time Management & Prioritization – Self-starter that focuses on key priorities; plans, organizes, schedules and executes tasks and projects in an efficient and productive manner.
Ability to form productive relationships across the organization to accomplish information security objectives.
Ability and willingness to learn all aspects of the information security field.
Professional verbal and written communication skills in English.
Expresses ideas using clear, effective and efficient language. Listens patiently and attentively. Adapts to the purpose of communication with appropriate style, substance, detail, confidence and channel. Possess the ability to manage multiple channels of communication simultaneously, phone, email, tickets, and chat.
Able to assess, document, and prioritize identified security flaws and vulnerabilities based on risk.

Typical Office Environment: Requires extensive sitting with periodic standing and walking. May be required to lift up to 35 pounds unassisted. May be required to lift over 35 pounds using assistive device and/or team lift. Requires significant use of personal computer, phone and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $68,000 – $107,000.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!

To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog.

In 2022, Nextiva has been recognized by Comparably as the Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix.

Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work.

Nextiva is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

#LI-REMOTE #LI-MS1

Staff Software Engineer, Database Infrastructure

Patreon Remote.co13 days ago

Apply Now13 days ago

location: remoteus

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Title: Staff Software Engineer, Database Infrastructure

Location: Remote

Patreon is the best place for creators to build memberships by providing exclusive access to their work and a deeper connection with their communities. We’re building a content and community platform where creators can engage directly with their fans and monetize their creativity, while maintaining full ownership over the work they make and the communities they create.

We’re leaders in the membership space with 250,000+ active creators and over $3.5 billion paid directly to creators on our platform. Our team is building tools to optimize the creator-to-fan relationship, including native video, enhanced podcasting features, improved creation tools, and new community experiences. We’re continuing to invest heavily in building the most talented team in the Creator Economy and are looking for a Staff Software Engineer – Database Infrastructure to support our mission.

About the Role

At Patreon, we deal with some of the most sensitive data such as patrons’ payment methods, creators’ financial information to process payouts, along with several other bits of personal information from patrons and creators alike. We process over a billion dollars annually. Our security team takes on the responsibility of protecting and safeguarding this data, and making sure these transactions proceed without being tampered with.

We are looking for an engineer to act as the tech lead for our database team. This role allows for remote work.

What you will do:

Design, architect, and implement Patreon’s next generation relational database strategy to support high availability, low latency, and scalability of a rapidly growing platform
Implement self-service database tooling to automate complex tasks such as database provisioning and schema migrations
Design and implement database tooling for CI/CD environments
Partner with technical leaders to define data access and caching best practices for Patreon’s core application.
Partner with cross functional leaders across engineering to understand pain points and proactively build a more robust database platform
Provide architectural, design, and guidance to software development teams to improve application performance when accessing databases
Build tooling and process to ensure databases are performant and cost efficient
Respond to and, when appropriate, resolve or escalate database incidents

Skills and experience you possess:

6+ years of experience as a Software Engineer or Site Reliability Engineer with a focus on high scale MySQL deployments running in the cloud (preferred AWS)
Experience with horizontal sharding technologies (preferred Vitess / Planetscale)
Hands-on experience with Python or similar programming languages
Working knowledge of cloud native environments and container technologies including Docker and Kubernetes
You demonstrate high engineering craft and are passionate about being a bar raiser

Who You’ll Work With:

At Patreon, you’ll join a high-performing and highly-empathetic team of people who proudly work on fulfilling our mission of funding the creative class. Our culture of creator-first, thoughtful teammates keeps work creative, stretching, and rewarding.

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

Put Creators First | They’re the reason we’re here. When creators win, we win.
Build with Craft | We sign our name to every deliverable, just like the creators we serve.
Make it Happen | We don’t quit. We learn and deliver.
Win Together | We grow as iniduals. We win as a team.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.

The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package, benefits and perks previously outlined. Ultimately, in determining pay, we’ll consider your experience, leveling, location and other job-related factors.

San Francisco Pay Range

$189,000-$263,500 USD

Senior Analytics Engineer

BetterUp Remote.co14 days ago

Apply Now14 days ago

location: remoteus

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Title: Senior Analytics Engineer

Location: Anywhere in the U.S. (Remote)

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting and the job description below feels like a fit we really should start talking.

We are looking for a Senior Analytics Engineer with experience building data modeling systems within a modern data stack, supported by intelligent data warehousing and adaptable business intelligence systems, to join our team. At BetterUp we believe data is critical to our success and this role on the Analytics Engineering team will be crucial to this strategy of delivering exceptional data products that will drive key business decisions. If you are passionate about helping people reach their potential, thrive in a fast-paced startup environment where you get to build the future, and love data then this is the role for you.

What you’ll do:

Architect, build and maintain efficient and reliable data products (dbt models, pipelines, Looker explores, visualizations, etc.) that enable data driven decision making.
Influence strategy and drive execution of our analytical roadmap delivering self-service business intelligence at scale.
Provide leadership and mentorship to other engineers fostering collaboration, knowledge sharing and a high bar for quality.
Improve end users trust and confidence by driving best practices with regards to data discoverability, observability, lineage and stewardship.
Contribute towards a robust data security strategy protecting sensitive information and content.
Solve critical business problems through the application of programming, optimization, automation, and analytical skills.

If you have some or all of the following, please apply:

Minimum 5+ years of relevant experience in data engineering and/or analytics engineering
Advanced SQL skills with 5+ years of deep experience with Snowflake or similar DB
Expertise with data modeling and ETL/ELT (DBT preferred, pipeline development a plus)
Seasoned developer (5+ years) within a modern business intelligence tool (Looker preferred)
Experience applying software engineering principles (testing, version control, code reviews, CI/CD, etc.) in your working process, to scale analytical development
Proven track record of working with data teams in a fast-paced, startup environment
Proven track record of successfully working cross-functionally with both technical and non-technical stakeholders
Solutions-driven and thrives when given ambiguous, open-ended problems
Proven success driving projects through implementation to completion, including stakeholder education and onboarding

Obsessed with data protections and privacy (i.e. PII, GDPR, FedRAMP, FIPS, etc.)

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

Access to BetterUp coaching; one for you and one for a friend or family member
A competitive compensation plan with opportunity for advancement
Medical, dental and vision insurance
Flexible paid time off
Per year:
- All federal/statutory holidays observed
- 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
- 5 Volunteer Days to give back
- Learning and Development stipend
- Company wide Summer & Winter breaks
Year-round charitable contribution of your choice on behalf of BetterUp
401(k) self contribution

We are dedicated to building erse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $151,000 $192,000.

If you live in New York, the base salary range for this role is:
$151,000 $192,000 : New York City
$151,000 $192,000 : Nassau, Newburgh
$151,000 $192,000 : Albany, Buffalo, Rochester, Syracuse

We value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to support@betterup.co

#LI-Remote

Senior Security Solutions Consultant - Attack Simulation

GuidePoint Security Remote.co14 days ago

Apply Now14 days ago

location: remoteus

Apply Now

Title: Senior Security Solutions Consultant- Attack Simulation- Remote (Anywhere in the U.S.)

Location: Remote

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

This role involves being a key figure in promoting GuidePoint Security’s cybersecurity services and products, representing our company at industry events, maintaining stakeholder expectations, providing information to our sales teams, and identifying opportunities for process improvement.

Key Functions

Advocate for GuidePoint Security cybersecurity services and products, including Penetration Testing as a Service (PTaaS) and Breach and Attack Simulation as a Service (BASaaS).
Deliver presentations at industry events and conferences on relevant topics.
Ensure alignment between delivery and sales, without overselling capabilities, capacity, or timelines.
Equip our sales teams with updated, concise information needed to articulate our offerings to clients.
Continuously identify and develop process improvements to increase efficiency and minimize delays.

Responsibilities

Sales Enablement & Support

Develop sales training materials for our Account Executives (AEs), ensuring a clear understanding of our services and products.
Identify growth opportunities in various regions/accounts and provide support to AEs on pre-sales calls to identify the appropriate services for the client’s needs.

Technical Responsibilities

Mastery of all PTaaS and BASaaS Test Engine Platforms (TEPs) and participate in vendor meetings to stay updated on technology changes.
Assist with the development and delivery of training on TEPs within PTaaS/BASaaS.
Act as a technical liaison between operations and architecture/development within PTaaS/BASaaS.

Client Management

Respond to and facilitate scope update requests from clients, AEs, and the practices.
Participate in client meetings and internal kick-off calls as needed, ensuring that client objectives are met.

Process Improvement

Collaborate with the Professional Services Operations Support (PSOS) team to improve baseline scoping options and facilitate feedback to the Resource Management Office (RMO) to define pre-engagement requirements.

We use Greenhouse Software as our applicant tracking system and Free Busy for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don’t miss updates on your application.

Why GuidePoint?

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 750 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 3,000 Enterprise-Level customers.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.

This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks .

Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
100% employer-paid medical premiums (employee only $0 deductible and HSA plans) along with 75% employer-paid family contributions
100% employer-paid dental premiums (employee only) along with 75% employer-paid family contributions
12 corporate holidays and a Flexible Time Off (FTO) program
Healthy mobile phone and home internet allowance
Eligibility for retirement plan after 2 months at open enrollment
Pet Benefit Option

Tier 2 Technical Support Representative

BigCommerce Remote.co15 days ago

Apply Now15 days ago

location: remoteus

Apply Now

Tier 2 Technical Support Representative

(Remote)

US – REMOTE
CUSTOMER SUCCESS & SUPPORT

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce , named a 2022 “Best Place to Work” in Austin, is looking for a Tier 2 Technical Support Representative. The primary responsibility of the Tier 2 Technical Support Representative is to handle complex phone calls and tickets, and to regularly collaborate with our Tier 1 Technical Support Representatives on developing their technical and soft skills. Tier 2’s work directly with our largest Enterprise clients, mustering whatever resources are needed to effectively manage their end to end support experiences.

What You Will Do

Provide outstanding phone, email, and chat-based support to our Enterprise merchants and Agency Partners.
Work front line emails, chats, and/or phone calls as needed.
Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand.
Provide internal support answering questions and assisting with the resolution of issues for all customer-facing teams. (Tier 1 Technical Support, Billing, Sales and Account Management) Communicate with the management team and other internal teams to resolve issues.
Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently.
Display high levels of professionalism and recurring interactions with departments inside and outside of the Client Success organization.
Assist with supervisor callbacks for technical and customer service concerns.

Who You Are

Minimum 6 months Tier 1 experience (1 year preferred) meeting all department and performance expectations.
A work ethic that demonstrates dedication to the company, its mission, personal pride, and the team; a desire to work in a culture of excellence.
Excellent written and verbal communication skills with impeccable attention to detail.
Exceptional ability to utilize self-service resources (internal tools and documentation, Google-fu, external service portals, Stack Overflow, etc) to find solutions.
Excellent time management skills.
Familiarity with BigCommerce API, Stencil Framework, and Developer Documentation.
Intermediate knowledge of HTML and CSS; basic javascript skills.

Diversity, Equity & Inclusion at BigCommerce

Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Technical Writer

Illumina Remote.co16 days ago

Apply Now16 days ago

location: remoteus

Apply Now

Technical Writer

US – Remote

Full time

36127-JOB

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary

The primary function of this position is to write user and service documentation for our sequencing solutions portfolio. As a Technical Writer, you are a highly productive writer and a quick learner. You have an eye for detail and consistency, and exhibit unfailing attention to quality construction. Your strong technical skills and aptitude for organizing complex information enable you to pick up and apply new technologies, science, and standards rapidly and well.

Responsibilities

Plan, write, and edit technical documentation for a variety of scientific audiences including researchers, bioinformaticians, clinicians, physicians, patients, and internal field staff.
Collect data by interviewing specialists, researching written material, attending training and demonstrations, using products, and observing users.
Work efficiently and accurately in current XML-based content development systems, adhering to best practices and departmental standards for terminology, content management, and reuse.
Release finished documentation and maintain organized records of all materials, drafts, and previous versions.
Demonstrate strong domain expertise in modern standards for technical writing, online help, content technology, and user experience.
Quickly learn and apply new tools, processes, and standards.
Be adaptable and forward thinking in the face of technological and organizational change.
Partner and engage with stakeholders across teams and regions, working collaboratively to achieve a quality product.

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to inidual responsibilities may occur due to business needs.

Requirements

Bachelor’s degree is highly preferred.
3+ years of experience as a technical writer in a similar or related industry biotech, healthcare, software, hardware.
Experience writing product user documentation.
Understanding of the principles and practices of tech writing, content management, and reuse is preferred.
Experience with MadCap Flare, XML/DITA, or similar authoring systems is preferred.
Strong organizational and time management skills.
Proficient in English, attentive to industry standards, and equipped with excellent grammatical and editorial skills.
Ability to thrive in a very fast-paced environment, and adapt easily to changing project requirements and schedules.
Ablility to independently manage multiple projects from concept to publication under tight deadlines and changing conditions, while also functioning as a collaborative team member.

The estimated base salary range for the Technical Writer role based in the United States of America is: $65,800 – $98,600. Should the level or location of the role change during the hiring process, the applicable salary range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an inidual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

At Illumina, we strive to foster a erse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to ersity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Site Reliability Engineer

Jetty Remote.co16 days ago

Apply Now16 days ago

location: remoteus

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Title: Site Reliability Engineer

Location: Remote

As a member of the Platform Engineering team, you are passionate about building performant tech stacks, mitigating failures, enabling development teams, advocating for and implementing tooling to optimize developers path to production. You love to learn, take on challenges, and are empowered in a fast-paced and transparent culture. You’re comfortable finding the right tool or pattern for the job, and advocating for improvements to the way we work.

As a Site Reliability Engineer (SRE), you will possess a strong understanding of software design and how to operate highly reliable and scalable products and services. You will work closely with other Jetty software engineers, product managers, and other stakeholders to ensure that our systems meet our reliability and performance standards. You will use your expertise in software engineering, operations, and automation to proactively detect and mitigate incidents, reduce downtime, and prevent outages. You will also collaborate with other engineers to identify and resolve systemic problems, and to continuously improve the overall reliability of our infrastructure.

What you will do:

Design and implement reliable and scalable systems using software engineering best practices.
Develop and deploy automation and monitoring tools to proactively detect and mitigate incidents, and to prevent outages.
Collaborate with software engineers, product managers, and other stakeholders to ensure that our systems meet our reliability and performance standards.
Participate in on-call rotations and respond to incidents in a timely and effective manner.
Conduct post-incident reviews and implement remediation actions to prevent similar incidents from happening in the future.
Identify and resolve systemic problems that affect the reliability and scalability of our systems.
Continuously improve the reliability and efficiency of our infrastructure through automation, optimization, and process improvements.
Participate in capacity planning and performance optimization activities to ensure that our systems are scalable, fault tolerant, resilient, and performant.
Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal technology ceremonies, and mentoring other members of the engineering team

Our current toolstack:

Docker, Terraform, CDK
Serverless technologies; Lambda, EventBridge, Step-Functions, API Gateway
Python, Javascript (React.js, Next.js)
Postgresql, DynamoDB, Redis, Snowflake
Python-Flask API Servers, Lambdas, Step Functions
AWS, GitHub, GitHub Actions
The right tool for the right job. We are not tied to any specific language or framework, but encourage our engineers to explore and learn better ways of building software

The experiences you will bring:

2-4 years of experience in cloud native architecture and development
Advanced understanding of modern source control tools and CI/CD practices
Advanced understanding of AWS solutions architecture (Certifications recommended)
Advanced knowledge in building reliable, performant, and robust services
Intermediate knowledge working Python services ( Golang is a plus )
Intermediate knowledge in building and scaling distributed, highly available systems
Intermediate understanding and experience in containerization and container orchestration technologies
Intermediate knowledge and experience with Infrastructure-as-Code practices and relevant tooling (Terraform or equivalents)
Intermediate experience with cloud networking methodologies and components; service networking, API Gateway, service-discovery/service-mesh
Elementary experience with cloud-based security controls and practices
Elementary experience with networking, Linux systems administration, and common cryptography practices and libraries
BS in Computer Science or related field, or equivalent experience

About Jetty

Benefits & Perks

Health (with HSA and FSA options), dental, and vision insurance through Aetna & MetLife
401(k) retirement savings program
Optional life and disability coverage
20 days of PTO + 12 holidays, Jetty Winter Break,” and flexible sick days
Generous parental leave policy
Flexible remote work in any US location (keeping east coast hours)
Stipends to cover WFH set-up, childcare, phone/internet bill, and optional co-working space

Senior Data Analyst, Operations

BetterUp Remote.co16 days ago

Apply Now16 days ago

location: remoteus

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Senior Data Analyst, Operations

at BetterUp

Anywhere in the U.S. (Remote)

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds excitingand the job description below feels like a fitwe really should start talking.

What you’ll do:

Partner with the Business Systems engineering team to identify areas where we can automate processes and create efficiencies
Partner with leaders across the business to better understand their processes and how we can measure them
Lead the development and execution of measuring business processes and developing KPI tracking across the business
Conduct ad-hoc opportunity sizing analyses that will allow us to understand how automation efforts will impact our financials
Conduct analytics deep es in specific areas of the business to uncover actionable nuggets the business teams can execute against
Evangelize data by educating non-technical users on how to self-serve, help them understand what the data is and isn’t saying, and work with them to help them bring your insights into action
Play an integral role in helping scale the Analytics function at BetterUp.

If you have some or all of the following, please apply:

5+ years of experience in complex financial or operations modeling
Experience programming with SQL, LookML, and Python / R
Strong Communication Skills – the ability to translate complex findings into simple and explainable recommendations
Creative Problem Solving – not afraid to question the right way to do things
Builder Mentality – prefers to create something new rather than maintain something that was previously built
Curiosity Mindset – Genuinely interested in and excited in uncovering the strong stories that can be told through data

Benefits:

Access to BetterUp coaching; one for you and one for a friend or family member
A competitive compensation plan with opportunity for advancement
Medical, dental and vision insurance
Flexible paid time off
Per year:
- All federal/statutory holidays observed
- 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
- 5 Volunteer Days to give back
- Learning and Development stipend
- Company wide Summer & Winter breaks
Year-round charitable contribution of your choice on behalf of BetterUp
401(k) self contribution

The base salary range for this role is $121,600 $206,500.

If you live in New York, the base salary range for this role is:
$137,650 $206,500 : New York City
$129,550 $194,350 : Nassau, Newburgh
$121,600 $182,450 : Albany, Buffalo, Rochester, Syracuse

Website Analyst

HumanCentric Remote.co16 days ago

Apply Now16 days ago

location: remoteus

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Website Analyst | Remote

United States – Remote OK
Full-Time

OVERVIEW

We’re making an acquisition of an eCommerce company in the automotive industry and we’re seeking a skilled Website Analyst to enhance their website performance. The current platform is outdated and plagued with numerous challenges, including product data quality issues, website configuration problems, analytics limitations, and overall performance concerns. You’ll have a crucial role in this transformation. You’ll be responsible for ing into their platform, learning the ins and outs, and meticulously cleaning up the product data. Eventually, you’ll take the lead in a project to launch a brand-new website on a modern and optimized platform. Join us!

ABOUT HUMANCENTRIC AND THE NEW COMPANY

HumanCentric, founded in 2015, is a rapidly growing eCommerce brand. We’ve designed and launched more than 100 products that help our customers optimize their businesses and home offices to create a well-designed and comfortable space for both work and play.

As we’ve grown HumanCentric, we’ve developed especially strong capabilities in the areas of finance, supply chain, and technology. We plan to leverage these capabilities by growth through acquisition.

In line with these expansion plans, we are acquiring a multimillion-dollar automotive eCommerce retailer specializing in vintage and muscle car parts and accessories. You’ll be part of the first new hires at the acquired company and will collaborate with HumanCentric team members to build an optimized website.

While the HumanCentric team is fully remote, the new company is mostly in-office. This position is remote, but some occasional travel may be required during the first few months of onboarding. We anticipate the new company gradually transitioning to a fully remote model (except for warehouse staff) within the next several years.

WHO WE ARE LOOKING FOR

To be a good fit for this role you must have…

General technical knowledge and fluency with the functional configuration of web applications.
Functional familiarity with how integrations, APIs, databases, and eCommerce sites work. You don’t need to be a developer, but you must be able to tackle technical tasks. like configuring a no-code integration, setting up Google Analytics, and managing freelance developers.
Excellent Excel skills and the ability to analyze data to gain business insights.
At least one year of hands-on experience in eCommerce
US-based candidate

If you join our team, in the first thirty days you will…

Work with our CEO, CFO and management team to develop a plan to revamp and grow the acquired company.
Meet with product experts and technical resources to determine how to improve the product data on the website
Become the team expert on the current website and identify opportunities for improvement.
Work alongside the ERP implementation team to ensure that the website is properly integrated.

If you join our team, in the next two years you will…

Launch the brand’s new website.
Become an expert in automotive product data and related technologies.
Be responsible for millions of dollars in revenue through the website.

Qualities that will make you a good fit for our company

Technology Fluency. You can learn a new application faster than almost anyone around you.
Independence and Efficiency. You get things done faster than your peers, and are always improving your execution. You have the right information at your fingertips because you planned in advance. You can independently manage a huge backlog by identifying actions from high-level objectives and prioritizing intelligently. You follow through on all your commitments, on time.
Humility. If it’s part of running and building the business, nothing is outside your job description. And that’s something you value and appreciate.
Respect. We treat customers, vendors, and each other with tremendous respect and sincere appreciation. They are people first, and business partners second.
Balanced Intensity. You approach your work with intensity, but you’re an easy person to be around.
Clear and Timely Communication. Clear, concise, and professional written and verbal communication skills. You stay on top of all your emails, responding thoroughly and in a timely manner. Nothing slips through the cracks.

BENEFITS

Comprehensive health and dental plan (US employees only)
401k plan with company match (US employees only)
Awesome, flexible paid vacation policy
Work closely with a small, experienced team (including the CEO and COO) and gain exposure to all aspects of running a global products company and eCommerce brand

To all recruitment agencies: HumanCentric does not accept agency resumes. Please do not forward resumes to our jobs alias, HumanCentric employees or any other company location. HumanCentric is not responsible for any fees related to unsolicited resumes.

Help Desk II

AbleTo Remote.co16 days ago

Apply Now16 days ago

location: remoteus

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Title: Help Desk II

Location: Remote US

About AbleTo

Join our mission-driven organization, where your work matters and a ersity of ideas and backgrounds are welcomed. AbleTo is the leading provider of high quality, technology-enabled behavioral health care. We believe that everyone deserves access to high-quality care and offer a suite of technology-enabled services to empower people to lead better lives through better mental health. A proprietary platform connects iniduals with AbleTo highly trained licensed providers who deliver weekly sessions by phone or video supported by an integrated digital experience. Members also have access to mental health coaches, and digital support programs. Our outcomes-focused approach is proven to improve both behavioral and physical health and lower medical costs.

Primary Responsibilities

80% of time is providing Help Desk Level 1 support of devices, networks, and applications for our NY and FL Offices. 20% of time is project based.
Use Jamf and Intune to provision laptops and distribute packages.
Onboard and Offboard accounts using Azure and Google Workspace.
Support physical and virtual network infrastructure.
Support AV in large meetings and webinars.
Respond to applicable monitoring system alerts as primary resource, communicate issues as appropriate internally
Maintain documentation.

Position Requirements

Must be able to work in PST
Bachelor’s degree in a computer science related field or at least 1 year of experience
Retail or other customer service based experience
MacOS and Windows 10 troubleshooting experience required
Experience with Azure or G Suite administration
Experience with Helpdesk ticketing systems
TCP/IP Network troubleshooting
A/V experience, including Zoom conference rooms, meeting, and webinar setup and troubleshooting
Experience configuring printers and print servers
Experience performing user management via LDAP or MS Active Directory
ACMT, HDI, ITIL, Network+ certifications a plus

Who You Are:

A champion for End Users. (People First)
Thrives in a team environment. (One Team)
Strives to work smarter, not harder (Stay Curious)
A systematic troubleshooter who can clearly articulate problems and apply previous knowledge when confronting new challenges. (Sweat the Small Stuff)
Sees advances in technology and changes in the business as opportunities to become more efficient or deliver better outcomes. (Let Change Fuel You)
Passionate about the advancement of technology and how it can innovate the workplace (Make a Difference)

Why You Should Join Our Team:

We’re proud to be a Great Place to Work-Certified company. We want you to show up and feel your best at work, and that means respecting your time outside of work. Our inclusive, flexible workspace prioritizes a work/life balance. We offer competitive salaries, comprehensive health benefits (for full-time employees), and professional perks such as 401K matching, fully funded HRA, and generous time off, including mental health days and Summer Fridays because your well-being is important to us.

At AbleTo, we’re empowering people to get better and stay better. Want to join us? Take the next step in your career by applying for our Client Account Manager role today.

The salary range is $60,000-$100,00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, AbleTo offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).

#LI-Remote

Senior Manager DevOps

Sierra Nevada Corporation - SNC Remote.co16 days ago

Apply Now16 days ago

location: remoteus

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Title: Senior Manager DevOps

(Hybrid Schedule & Remote Work Eligible)

Location: United States

Full Time

Are you a results-driven, transformative IT leader? This is the opportunity for you! As a Sr IT Manager – DevOps, you’ll drive the execution and delivery of the team’s VGOS (Vision, Strategy, Objectives and Goals). In this role, you’ll execute talent strategy to maintain a well-trained, high performing, and motivated team, build and maintain business and cross functional relationships to proactively meet customer needs, as well as create, maintain, and improve DevOps processes and methodologies and ensure alignment to other connected processes.
You will collaborate with enterprise architects and development teams to engineer secure and resilient DevSecOp solutions. Your primary role will be to deliver and maintain these solutions, but your influence will touch on many areas of the development lifecycle, including continuous integration, test automation, and source control. The DevSecOps Manager will work closely with development, infrastructure, and security teams to ensure a seamless and secure product lifecycle. The ideal candidate will be a senior leader with a strong technical background and is passionate about fostering a culture of camaraderie, accountability, transparency, and integrity.

This role is open to a hybrid schedule or 100% remote work in most states.

Responsibilities:

Lead a team of DevSecOps Engineers that partner with Enterprise architects and stakeholders to design and implement cloud DevSecOps solutions (AWS and Azure)
Participate in the creation of a cross functional DevSecOps Community of Practice that will leverage leading practices and industry perspectives to recommend and define DevSecOps strategy, standards, and guidelines for the enterprise
Work with development teams to build repeatable infrastructure through using Infrastructure as Code tools such as Cloud Formation, Ansible, and Terraform
Ensure that all DevOps solutions follow internally defined enterprise architecture, security, and compliance controls
Document work so DevSecOps efforts become repeatable actions leading to automation
Lead and mentor junior team members in project delivery and industry best practices
Champion best-practices, processes, and tools in developing for cloud and mobile
Collaborate with cross-functional teams to establish and enforce DevSecOps best practices, policies, and standards
Promote a culture of security awareness and education among team members through training, workshops, and knowledge sharing

Must-haves:

BS in Engineering, Computer Science, or related field
Several years of experience managing a technical team (preferably engineers or developers)
Significant project management experience; demonstrated capability of driving the delivery of projects, and creating roadmaps for future work
Requirements management, analysis and documentation experience
Excellent communication, collaboration, and problem-solving skills, with the ability to influence and drive change across teams.
Familiarity with Agile methodologies, CI/CD processes, and DevOps tools (e.g., Jenkins, Git, Docker, Kubernetes)
Experience with cloud native infrastructure and technologies. While you are not expected to write code, you do need to be able to talk the talk to help the team work through technical issues
The ability to create and maintain a positive, Cohesive, and healthy team environment in which everyone is supported, encouraged, and meaningfully challenged to do great work
You have helped a team scale both themselves and their scope of work

Preferred:

Typically 6-8 years of relevant experience
Understanding of cloud security, containerization, and microservices architecture
Experience in managing security operations in a cloud software development environment
Experience in government cloud environments a plus
Familiarity with regulatory compliance requirements, such as CMMC

Estimated Starting Salary Range: $159,430.15 – $219,216.46

SNC offers annual incentive pay based upon performance that is commensurate with the level of the position.

SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.

Senior Data and Insights Analyst

Constellation Energy Remote.co18 days ago

Apply Now18 days ago

location: remoteus

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Sr Data & Insights Analyst

Location: , Hybrid Remote, United States
Organization: Constellation Energy Generation, LLC
Job ID: 246454

Job Description

As the nation’s largest producer of clean, carbon-free energy, Constellation is a company purpose-built to meet the challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade. Now, we’re accelerating, speeding our low-carbon or no-carbon power to more people in more places, day and night, providing our customers and communities with options to buy, manage and use energy as part of their decarbonization mission. The race is on to confront the climate crisis and Constellation is ready to meet the challenge.

Constellation has been the leader in carbon-free energy production for more than a decade, and generates 50% more clean, carbon-free electricity than any other company in America. We’re generating power 24/7 with the nation’s largest emission-free nuclear energy fleet, providing enough clean energy to power 15 million homes. Constellation offers customers a range of clean, zero-carbon energy solutions to help reduce their carbon footprint and achieve their sustainability goals.

We are committed to advancing ersity, equity and inclusion and believe in attracting, retaining, and advancing employees who will best serve and represent our customers, partners, and communities. We provide a workplace that ensures mutual respect, where each inidual has the opportunity to grow and contribute at their greatest potential. Constellation will provide you the tools and resources you need to design, build, and power a successful career.

Constellation offers a wide range of benefits, designed to help our employees thrive professionally and personally. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays, and sick days; and much more.

Expected salary range of $86,400 to $96.000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose

The Commercial Strategy group is seeking a Senior Data & Insights Analyst to join the Customer Experience & Competitive Market Intelligence team. This team provides actionable, fact-based customer and competitive insights that inform Constellation business decisions; gathers and synthesizes quantitative and qualitative data into insights in support of sales strategies, and growth opportunities.

The Senior Data & Insights Analyst is responsible for data mining, data aggregation, analysis, and visualization to support translating data into insights to help Constellation evolve experiences, solutions, and services. Leveraging a strong technical and analytical skillset, this inidual possesses an expert level of data interpretation and identifying inconsistencies in data. This role requires an effective communicator, aspiring, and able to drive insights into actions.

Primary Duties and Accountabilities

Data mining, processing, and organizing across a variety of source systems to support and conduct statistical analysis and analytical insights 25%
Design, develop and maintain appropriate mechanisms for tracking & performance management (e.g., Power BI dashboards, reports) 25%
Use an analytical, data-driven approach to help deliver analysis, insights and reporting that will influence business strategy and decisions 20%
Various monthly and quarterly reporting for business leaders to evaluate performance 15%
Contribute to ad hoc projects executed by the Customer Experience and Customer Market Intelligence team by structuring data, conducting analyses, and synthesizing presentations or other report-outs. 15%

Job Scope

The analyst will work closely with members of the Strategy, Sales, Finance, IT, Operations, and Business Performance & Analytics departments. The ideal candidate will have a well-rounded background in both Statistics and Business. Ideally the candidate will possess the following skills: technical, quantitative/statistical and communication.

MINIMUM QUALIFICATIONS

Bachelor’s or master’s degree or equivalent in Economics, Statistics, Mathematics, Finance or related fields required
3-7 years of experience in data intensive roles
Expertlevel use of Microsoft Excel (Including advanced features and Techniques) and Microsoft PowerPoint
Advanced SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a
variety of databases
Familiarity with data exploration / data visualization tools like Power BI, Tableau, etc.
Experience translating data insights to actionable solutions
Strong attention to detail, problem-solving, and independent decision-making
Understanding of business value drivers and corresponding business impact
Strong interpersonal skills with the ability to work with internal and external customers
Comfortable working in a fast-paced and highly collaborative environment

PREFERRED QUALIFICATIONS

Prior experience with Constellation or affiliates preferred
- Experience in a customer facing industry
- Proven project management skills
Experience with complex, Big Data databases, statistical programs, and other tools (SAS, Python, R, etc.)
Deep understanding of the energy products, markets, competitors, and business-to-business (B2B) needs

Constellation is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

Data Analyst, Senior Data Analyst

Liberty Mutual Remote.co19 days ago

Apply Now19 days ago

location: remoteus

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Data Analyst/Senior Data Analyst

ID 2023-58657

Position Type Full-Time

Minimum Salary USD $81,000.00/Yr.

Maximum Salary USD $140,000.00/Yr.

Description

Would you like to be part of a team that is committed to its data-driven journey? From test-driving the latest technologies to creating innovative solutions that will enable us to deliver valuable enhancements to Liberty Mutual employees across the globe. Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers, brokers, and agents worldwide. As an analyst at Liberty Mutual, you’ll apply your talents in an agile environment that has the creative energy of a start-up—and the full backing and comprehensive benefits of a Fortune 100 company.

About the job:

As a data analyst within Digital Customer Experience, you will support the planning and execution of processes and technology used to support the onboarding of P&C Claims data from new Helmsman third-party administration (TPA) takeover customers. This includes the analysis, execution, and quality of data transformation/production loads, and the modernization of the technology to support all aspects of the claim takeover process, as well as the data/information needs of internal/external stakeholders. The data analyst works directly with implementation managers, Internal stakeholders, and data transformation vendors to deliver required data services on schedule and accurately.

This is a range posting and the description is posted as a Grade 16, Sr Data Analyst However, candidates will be considered for the Grade 14 Data Analyst job family. The actual internal level/grade for this role will depend on the candidate’s overall experience and skill level.

Responsibilities:

Participates in the evaluation of business requirements.
Transforms client requests into data deliverables to include data models, data mappings and data transformation rules.
Contributes to the development of project plans for data deliverables with strict adherence to production commit dates. Depicts moderately complex to complex ideas, issues and data designs to varied audiences.
Contributes to the development of project plans and supports development team throughout project lifecycle including during test phase researches test issues and data content, and assists with moderately complex problem resolution.
Participates in the creation and implementation of new standards and procedures.
Investigates components of new tools and techniques.
Performs related duties as assigned or requested.

Qualifications

Bachelor’s Degree in a technical or business discipline or equivalent technical expertise.
General knowledge in the following areas; IT concepts, strategies and methodologies, IT architectures and data standards, and general knowledge of a business function(s) and of business operations. Extensive knowledge of data design and tools required.
Proficiency in SQL and DBMS languages and tools; knowledgeable in new and emerging technologies. Good negotiation and communication skills.
Strong working knowledge of Excel, Informatica and other BI Tools for data transformation, validation and testing. Experience interrogation, validating and testing large data sets.
Experience/familiarity working with P&C Claims data preferred.

About Us

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That’s why we provide an environment focused on openness, inclusion, trust and respect. Here, you’ll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” onIDG’s Insider Pro and Computerworld’s 2020 list. For many years running, we have been named by Forbes as one of America’s Best Employers for Women and one of America’s Best Employers for New Graduates—as well as one of America’s Best Employers for Diversity. To learn more about our commitment to ersity and inclusion please visit: https://jobs.libertymutualgroup.com/ersity-equity-inclusion/

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.