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Title: Research Scientist

Location: United States – Remote

At ASAPP, we are on a mission to build transformative machine learning-powered products that push the boundaries of artificial intelligence and customer experience. We focus on solving complex, data-rich problems the kind where there are huge systemic inefficiencies and where a real solution will have a significant economic impact. Our CX performance platform uses machine learning across both voice and digital engagement channels to augment and automate human work, radically increasing productivity and improving the efficiency and effectiveness of customer experience teams.

Researchers at ASAPP work to fundamentally advance the science of NLP and ML toward our goal of deploying domain specific real-world AI solutions, and to apply those advances to our products. They leverage the massive amounts of data generated by our products, and our ability to deploy AI features into real-world use to ask and address fundamental research questions in novel ways.

We are expanding our research team, and are looking for candidates with PhDs or equivalent experience, a strong record of peer-reviewed publications, and the ability to independently develop and drive original research programs. If you thrive in an environment of deep thinking, impactful research, and startup-paced execution, ASAPP is the ideal place for you.

We encourage applicants from all locations in the US to apply. This role is remote or hybrid flexible, as we have offices in New York City, Northern California, and Bozeman.

What you’ll do

• Identify potential applications of ML relevant to ASAPP, advocate for and formulate research programs for those areas, and provide guidance & drive for selected research program(s).
• Socialize research findings within ASAPP, advocate for applications of findings, and guide productization.
• Document, patent and/or publish significant experimental findings.
• Mentor and train junior researchers at ASAPP, improving their ability to independently do research, and communicate their findings.

What you’ll need

• PhD in Computer Science in ML or NLP; or equivalent experience
• A strong record of peer reviewed publications
• The scientific curiosity and grit required to solve hard research problem
• Strong communications and interpersonal skills
• Ability to work with a erse team in a fast-paced environment

What we’d like to see

• Ability to present to / directly communicate with our enterprise customers about our research programs, and the AI basis of our product
• Ability to maintain a fun, casual, professional, and productive team atmosphere
• The ability to communicate in a courteous, tactful, and concise manner
• Enthusiasm and the ability to thrive in an atmosphere of constant change

Benefits

• Competitive compensation with stock options
• Comprehensive medical, vision, and dental insurance
• 401k matching
• Fitness and wellness stipend
• Mobile phone reimbursement
• Mental well-being benefits
• Professional learning and development stipend
• Parental leave, including adoptive and foster parents
• 3 weeks paid time off (increases with tenure) and unlimited sick leave

Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

If you are a Colorado applicant:

– The estimated pay range for this role, based in Colorado, is $150,000 – 195,000.

– For Sales positions: this role is eligible to earn commissions and eligible to participate in ASAPP’s equity plan.

– For Non-Sales positions: this role is eligible to participate in ASAPP’s equity plan.

The actual salary may be different depending upon non-discriminatory factors such as qualifications, experience, and other factors permitted by law. The range listed is just one component of ASAPP’s total compensation package; other rewards may include short- and long-term incentives, including the benefits listed above.

Title: Principal Software Engineer

Location: United States

Summary:

As a Principal Engineer on the Pearson/MZD team you will be responsible for creating high quality applications that will reach organizations around the world. You will be a key team member helping to deliver a next generation global assessment platform. You will work with the engineers, UX designers and product owners to develop ground-breaking assessment experiences. The ideal candidate is self-sufficient and a strong team player who is curious and loves solving challenging problems.

Location: REMOTE – US

Responsibilities include but not limited to:

• Work with product and technology teams to innovate and evolve Pearson’s Assessment platform.
• Drive design and implementation decisions using principles and best practices. Make decisions that move the architecture forward; create best practices and patterns.
• Work collaboratively with other technology teams within Pearson leveraging solutions where appropriate.
• Mentor senior engineers and technical leads to make sound technical decisions and help build effective engineering practices. Build POCs where appropriate and turn POCs into production ready code.
• Participate in architecture, code, security and operational reviews.
• Drive a culture of technical excellence and continuous improvement. Identify and introduce new technologies and patterns that elevate the platform.
• Be the go-to expert for technical solutions for various development teams.

Qualifications

• Computer Science degree with (Masters or above preferred) with 7- 10 years in software industry.
• Significant experience in building platforms requiring, high-scale, high-availability, performance and resilience.
• Prior experience selecting purpose driven database technologies, driven by use-cases and hands on operational expertise.
• Prior experience building platforms for the education industry.
• Proven experience architecting for the cloud with consideration for security and cost-effectiveness, preferably hand-on with AWS.
• Ability to navigate through different layers of the architecture with proficiency, in order to troubleshoot and find the root cause for an issue.
• Demonstrated ability to deliver high quality SaaS products that serve millions of people.
• Proficient in designing modular architectures with good separation of concerns and data-modeling principles.
• Proficient in designing solutions that generate and leverage data to personalize the platform.

Schedule: FULL-TIME

Technical Writer

Full time

Key Role:

Write and edit technical documentation, user manuals, and sales and training literature. Apply specific functional, working, and general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance and review or guide activities of more junior employees. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

Basic Qualifications:

• Experience with disseminating sophisticated or technical concepts in written format
• Experience with Microsoft Office applications, including Word, Excel, and PowerPoint
• Knowledge of design software or page-layout software
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• Associate’s degree

Additional Qualifications:

• Experience with Security, including ATO and PIA documentation
• Experience with creating online help guides
• Ability to independently create content as requested and synthesize answers and explanations by reading updates entered by software engineers and project managers from a tracking or change management system
• Bachelor’s degree

Vetting:

Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

Compensation:

The proposed salary range for this position in Colorado is 55,000 to 75,000. Final salary will be determined based on various factors.

At Booz Allen, we celebrate your contributions, provide you with opportunities and choice, and support your total well-being. Our comprehensive benefit offerings include healthcare, retirement plan, insurance programs, commuter program, employee assistance program, paid and unpaid leave programs, education assistance, and childcare benefits.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.

<>Location:  US Locations Only; 100% Remote<><>

Overview:

<><>Place Inc, a nation wide real estate company, is looking for a platform database administrator (Postgres) to join our team.We’re a company that uses the latest technologies to help real estate professionals offer value to their customers that’s above and beyond the rest!

Some recent info about our latest funding:

https://techcrunch.com/2021/11/17/place-a-profitable-real-estate-tech-startup-raises-100m-as-goldman-sachs-leads-its-first-round-of-funding/

The Culture:

Some key points about the culture of our team here:

🤖 We value automation. That means we don’t use hard deadlines. We take the extra time to do things right.

📅 We’re not big on meetings. That means we have great communication and patient self-driven attitudes.

🤓 We have a passion for open source. That means we’re curious self-learners who e deep into code repos.

❤️ We care about everything we do. That means we like to take ownership and have attention to detail.

🏂🏻 We value a daily work + life balance.

We’ve built a pretty special work environment for the engineering team that’s rare to find at other companies. If this culture and these values resonate with you, please apply!

We’re a remote first company, but you get bonus points if you live in Colorado.

The Role:

• Managing our Postgres RDS databases
• Running our database migrations
• Improving our database monitoring and alerting
• Automating our weekly database tasks
• Exploring CockroachDB for our future services
• Generating seed / dummy data for our review services databases

Experience:

• Strong experience with Postgres databases
• Strong shell scripting skills
• Linux administration
• Kubernetes basics is a plus

Bonus Qualifications:

• Certified Kubernetes Administrator
• AWS Certified Solutions Architect

Benefits:

• Health, dental, and vision insurance
• Voluntary life insurance
• Paid maternity/paternity leave
• Unlimited PTO
• Sick leave as needed
• 401(k) plan

More About The Company

https://www.linkedin.com/company/placeinc/

The Process:

We have very little bureaucracy here and we value people’s time. That means our application process is quick and to the point:

• Resume review
• 15 min. phone call with the Directory of Platform
• Short take home tech interview. No time limit.
• 15 min. interview review
• Meet the CTO

Salary Range: $100k to $150k

• Location: US Locations Only

Senior Graphics Engineer (Remote)

Remote, OR 

Engineering

Full-time

ABOUT US

Mountaintop is a new game studio creating multiplayer games for teams that crave a challenge. We’re an independent, remote-first studio primarily located in the US and Canada.

We’re creating the types of games that bring people together and keep them together for just one more round. The types of games that inspired us as kids. The games that become our hobbies, and sometimes our obsessions.

Games are a reflection of the teams that make them. So to make the best games, we’re building a studio that puts the team first one that’s collaborative, anti-crunch, erse, and inclusive.

We’d love for you to join us.

THE ROLE

We’re looking for a Senior Graphics Engineer who’s passionate about building extraordinary new experiences that inspire others. You’ll play a crucial role in bringing our first title to life.

YOU’LL BE RESPONSIBLE FOR

• Inventing and implementing rendering techniques that realize a stylized, non-photorealistic, immersive world
• Prototyping and productizing new graphics techniques for novel visual effects
• Optimizing rendering pipelines and approaches to deliver stellar performance
• Contributing to concept, direction, and gameplay for all Mountaintop projects
• Creating a team culture that prides itself on excellence, innovation, trust, and respect

ABOUT YOU

• A love for playing and making amazing games
• A passion for graphics and tools programming
• Professional-level knowledge of C / C++ and HLSL including compute shaders
• A minimum of 5 years professional programming experience
• Self-motivated and eager to contribute to many different areas of development
• Excellent verbal and written communication skills

PLUSES

• Experience working with Unreal Engine 4
• At least one shipped PC or console title
• Experience with cross-platform development
• Experience with GPU and CPU profiling tools
• Computer science, engineering, mathematics, or related degree

BENEFITS

• Medical, Dental, Vision, and Life insurance (100% of premiums paid)
• 401k plan
• Flexible Spending Account (FSA)
• Unlimited PTO
• 8 weeks of paid maternity/paternity leave
• Remote-work friendly

Technical Project Manager – Integrations

TECH / PRODUCT · REMOTE · FULLY REMOTE

The Giving Block makes it easy for nonprofits to accept cryptocurrency donations like bitcoin while also offering donors a more tax-efficient way to support their favorite causes. We are the market-leading provider and work with 1500+ nonprofits, including some of the largest like United Way Worldwide and American Cancer Society. We’ve raised over $100 million in crypto donations and continue raising millions of dollars worth of crypto every month.

Our goal is to make accepting cryptocurrency donations just as easy and common as any other type of donation. Join us in equipping millions of nonprofits around the world to accept cryptocurrency donations so they can unlock a new wave of funding. We’re bringing nonprofits to the forefront of technological innovation.

The Giving Block is part of Shift4 (NYSE: FOUR), the leader in commerce-enabling technology, powering billions of transactions annually for hundreds of thousands of businesses in virtually every industry.

Role Description

The Giving Block is growing quickly and has partnered with industry leaders in the nonprofit and cryptocurrency industry. One goal of our work is to bring crypto donations to traditional nonprofit and crypto products via API integration. For example, a cryptocurrency exchange or wallet that utilizes our API to create a donation marketplace within their platform, or a nonprofit fundraising platform that would like to offer cryptocurrency donations alongside traditional methods. Our partnerships team has been hard at work locking in these partnerships and now we need a technical integrations project manager to help manage the workload and implement our API with partners.

In this role you’ll work closely with the product, engineer and partnerships team. You’ll do everything from helping scope integration projects to implementation and ongoing optimization of the integrations. These integrations will primarily be with external partners, but there will also be the opportunity to work on integration projects internally to make our team more efficient by integrating new software.

Example Responsibilities:

• Manage an integrations pipeline in close partnership with our partnerships team
• Develop standard processes around partnership API integrations to streamline the process
• Scope partner integrations and create implementation plans
• Keep teams on track with establish timelines and hold teams accountable
• Standardize processes and create documentation and resources for our team internally as well as external partners to answer common questions

Requirements:

• Over 4 years working as a PM in the software development area
• Proven track record of managing and implementing complex technical integrations with third parties
• Familiarity with the Agile way of working and Scrum process
• You’ve worked in tech roles before embarking on the project manager path
• Good knowledge of REST APIs
• Able and experienced to handle multiple ongoing projects
• Experience creating partner and other integration-related documentation
• Proven ability to manage projects from ideation to implementation and beyond
• Experience working cross functionally
• Ability to work independently and learn quickly in a fast-paced startup environment
• Strong track record of effectively managing projects in distributed, fully remote teams
• Excellent written and verbal communication skills (English)

Preferred, but not quired:

• Experience working on integration projects in crypto, fintech, payments or nonprofit industry
• Experience using Jira or similar tools
• Experience using Hubspot or similar CRMs
• PMP, Agile certification

Benefits & Perks:

• Competitive compensation package with equity
• Three weeks paid vacation + 10 days company-wide holidays
• Fully remote work – flexible hours and location
• Company-issued laptop and work from home equipment
• Awesome in-person and virtual team-building events
• Professional growth and development opportunities
• Your dream job without the unnecessary bureaucracy!

We’re building the future of giving. Join us in creating positive change through innovative technology!

Data Scientist

Remote 

Data Science

Full-time

About Mystery

Mystery is on a mission to make people as happy as they can possibly be at work. To help us get there, we’re adding even more of the brightest minds to our team; could that be you?

Every year, companies spend billions trying to boost morale and improve retention—and with an increasingly remote workforce, that’s only getting harder. Combining highly curated, incredibly memorable team experiences with a world-class employee engagement platform, Mystery solves this problem for hundreds of the world’s top companies (Amazon, Apple, Stripe, Google, KPMG, and Uber to name a few).

We’ve just raised an $18.5M Series A from Greylock with participation from Zoom Ventures, Moving Capital, Endeavor, Gaingels, and others. This funding means we can continue to grow our team as we scale our product, all while still offering competitive pay and remote perks (more on that below).

Culture is at the heart of what we do—come join a dynamic and innovative team that’s bringing wonder to work!

This role will be one of the first Data Science hires at Mystery, reporting to the VP of Engineering. You’ll play a vital role in shaping our data and analytics strategy as we work towards our mission of helping make work a happier place!

About You

• Insatiably curious – your mind is brimming with questions and you find joy in learning the answers
• Motivated by customer problems – you have deep empathy for your internal and external stakeholders
• Master of your craft – you demonstrate pride, ownership and accountability for everything you do
• Action oriented – you have a bias towards action and like to communicate complex concepts in a clear, precise, and actionable manner

Your Responsibilities

• Partner closely with Product and Engineering to shape product strategy using rigorous scientific inputs
• Apply statistical and econometric models on large datasets to: i) measure results and outcomes, ii) identify causal impact and attribution, iii) predict future performance of users or products
• Design, implement and interpret innovative data science experiments to empower data-driven decisions and products at scale
• Drive the collection of new data and the refinement of existing data sources
• Create analyses that tell a story focused on insights, not just data

Desired Skills and Qualifications

• 2+ years of industry experience in Data Science
• A PhD or MS in a quantitative field (e.g., Economics, Statistics, Engineering, Natural Sciences, Operations Research)
• Expert knowledge of a scientific computing language (such as R or Python) and SQL
• Strong knowledge of statistics, experimentation, and causal inference
• Demonstrated track record of identifying, scoping and leading complex data science projects with cross-functional partners and high business impact

Compensation and perks

‍‍Because taking care of our employees doesn’t stop at having fun together.

‍Work from anywhere

The new definition of a “modern workspace” is whatever you make of it. Comfort of home? Great. A different beach each week? Do it. (As long as there’s wifi…) Our WFH stipend will help you outfit your office wherever it is.

Unlimited PTO

Seriously. Everyone at Mystery is passionate about solving the problems of remote work; as long as you make your contribution to that effort, take time whenever you need to.

Comprehensive healthcare

General, vision, dental, mental. You should bring your best self to work, and sometimes that means a visit with a professional. We have you covered.

Pay, 401K, and equity

Happiness doesn’t pay the bills or help you retire, so we offer competitive compensation to take care of those parts of your life.

Parental leave

We raise the standard with 12-weeks of paid parental leave for both birth and non-birth parents.

Bi-annual offsite

Connecting as a team—as a whole team—is important to us. Twice a year we put extra effort into getting everyone “together” for fun and professional development.

Learning and development

When you grow, we grow. Mystery offers an annual stipend to keep your skills sharp and help you reach your goals.

Mystery is proud to be an equal opportunity employer. We’re committed to a erse and inclusive workplace and welcome applicants from all backgrounds and walks of life to apply. Mystery requires background checks for all positions; criminal records do not automatically disqualify a candidate for the role.

Title: IT Project Manager

Location: United States

category: Computer & ITjob description:

RESPONSIBILITIES:

Kforce has a large enterprise, healthcare client in Greenwood Village, CO that is seeking an IT Project Manager. This role is fully remote, and candidates can sit anywhere nationwide. Summary: The IT PM will be responsible for leading teams through the iterative process of developing and delivering technology solutions. This role will work primarily with product owners and scrum team members; however, will also interface with several other functions throughout the company. The IT PM will lead multiple scrum teams, both internally and externally such as teams from 3rd party software vendors. When necessary, they will lead a Scrum of Scrums to support collaboration between Scrum product development projects.

REQUIRED SKILLS:

• 4-year Bachelor’s degree or equivalent
• Certified Scrum Master certification or equivalent certification
• At least 3-5 years of experience in complex IT scrum management
• Good communications skills, both oral and written
• Ability to organize, prioritize and produce project work with minimal supervision
• Problem solving
• Good time management
• Logical thinking
• Remote as permitted and pre-arranged

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Title: Senior Data Scientist

Location: Columbus Ohio United States

Our preference would be to have a chosen candidate with onsite capabilities in one of our corporate headquarters, however we are open to remote employment within the United States for the ideal candidate.

Category: Data Analytics, Marketing, Digital Experience, and Communications, Technology

The Senior Data Scientist will belong to an Advanced Analytics team that provides analytical services to partners across all Consumer Bank lines of business. This high performing team works with our partners to implement a wide range of services including but not limited to modeling and predictive analytics, data engineering and querying, data visualization and dashboard development, measurement, customer segmentation and targeting, process improvement, optimization, and automation. Common objectives are to understand and elevate the end-to-end customer experience, increase profitability, provide insights, support digitization, identify pain points, and optimize business functions.

The exact nature of the work depends on the partnership requests we receive, and the ideal candidate should be comfortable thinking creatively to apply their analytical skills to a wide range of financial and banking needs.

Primary responsibilities include:

• Partnering with stakeholders to understand key objectives and business requirements
• Ability to assess available data to extract relevant insights and to develop implementable solutions for our partners
• Document and communicate analytical results to both technical and non-technical audiences, often within an Agile working structure
• Collaborate with data scientists and analysts on our team to brainstorm solutions, provide project updates, and share ideas

Qualifications

Required Skills/Experience:

• 5+ years of analytical experience in either a consulting-type or cross-functional team capacity; experience in financial or banking services preferred
• 5+ years of experience in SAS and/or related programming languages (SQL, R, Python, etc)
• Strong written and verbal communication skills required with an ability to successfully communicate analytic results, business insights and resulting business implications to non-technical business partners
• Ability to work in a team environment and collaborate with colleagues who have a background in statistics, database development/maintenance, and information technology
• Experience working on Agile teams preferred but not required

Education, Certifications and/or Other Professional Credentials:

• Master’s Degree in Statistics/Mathematics/Physics/Computer Science preferred

Documentation Manager

Remote | Full Time

As a Manager, you will bring communication skills and technical understanding to the table. You will lead a team, collaborate with external teams, own the customer feedback loop and publish content online.

Job Summary –

• 10+ years of technical writing experience for software, SaaS, or B2B products.
• 3+ years of experience leading a team of technical writers and managing people
• Has an eye for detail and brilliant editorial skills to ensure error-free content deliveries
• Sounds knowledge of content systems, GIT, API Documentation and videos
• An expert at juggling different projects and prioritizing highest impact initiatives
• Fast-thinker, good at executing projects, coaches and mentors fellow team members
• Demonstrate empathy to customer pain points & have a deep understanding of different customer use cases
• A collaborator of collaborators – Works closely with other teams to deliver Wow projects.
• A global bent of mind towards documentation and has a vision of scaling documentation.
• A collaborative, patient and people’s person – You enjoy being a manager but are calm, open-minded and data driven
• Documentation experience imbedded in the product

Experience Requirements –

• Strong technical background with a degree in Computer Science or related experience
• Content Strategy, Information Architecture, and UX design & Writing are your favourite subjects.
• Deeply understand and follow Agile, Kanban and Software development practices.
• Experienced in setting team goals, OKRs and metrics to measure team success.
• Adept with team collaboration and release tracking tools (Jira and Confluence, G Suite tools)
• Experience with topic-based writing (AsciiDoc, DITA or XML authoring)
• A hands-on manager who constantly looks at technology, business requirements and challenges customers face

Must-Have – Vision for enhancing documentation, core and proven experience on technical documentation, editorial skills, attention to detail

Good to have – Knowledge of API and SDK documentation, Scrum + Project Management knowledge

Chargebee might be the opportunity you’re looking for

• If you’re interested in how subscription businesses can get more efficient.
• If you’re hungry to give and receive feedback, fully understanding that challenging perspectives are the only way that you can grow.
• If you can bring empathy to problem solving.

If this sounds interesting but you’re not sure you’ll tick all the boxes, apply anyway! There’s tons of room to grow at Chargebee.

Global Compensation Manager, DevCo

Remote

About Protocol Labs

Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity’s most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).

Key Summary

The Protocol Labs Compensation team manages and oversees all compensation programs. Our work impacts each and every Labber through the initiatives we administer to reward, incentivize, and retain top talent.

People at Protocol Labs

The People Team at Protocol Labs powers our work. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and spec work, behind our implementations are passionate people, teammates and community members. The people team ensures that the Protocol Labs team remains happy, aligned and productive. Protocol Labs works at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open source, distributed work). The people team has the challenging and exciting task of taking the best from these cultures to shape the way we work at PL and ensure we all grow as people and professionals. All of this happens in an environment defined by curiosity, passion, and a love for open source.

As a Global Compensation Manager at Protocol Labs you will…

• Partner with business leaders to develop, design, implement and/or maintain compensation plans
• Support business needs through analysis during the annual and mid-year review cycle.
• Conduct in-depth competitive analyses and modeling for total rewards programs, including salary increases, internal pay equity analysis, competitive assessments of market pay trends, equity utilization and budget impact.
• Build and optimize all compensation process and tools for growth and scale
• Develop, implement, and maintain compensation policies and programs.
• Collect compensation surveys to analyze competitive salary information and improve our compensation programs.
• Apply analytic outcomes to transform raw people/compensation data into meaningful and actionable compensation insights.
• Design and execute data models using statistical principles (e.g., regression, correlation, etc.)
• Produce concise, story-centered presentations to communicate analytic insights.
• Create, maintain, and update interactive data dashboards and visualizations.
• Partner with business leadership to identify key people metrics that align with business strategies and help guide decisions.
• Partner with external compensation consultants to review current compensation plans
• Partner with people analytics to run pay equity review

You may be a fit for this role if you have...

• 5+ years of experience in workforce analytics, business intelligence, and/or compensation analytics.
• Advanced skills in data visualization and analytic tools – experience with Looker or Tableau preferred.
• Excellent data analytic skills and can effectively present those findings to different audiences
• Advanced understanding of compensation survey data with ability to guide competitive pay decisions
• Solid applied statistical and analytical skills to design and execute predictive, descriptive, and inferential statistics.
• Demonstrated ability to effectively communicate complex analytics insights to non-technical audiences, including senior leadership.
• Proven ability to adapt and work effectively in a matrix organization with competing deadlines
• Proficiency in acquiring, organizing, cleansing, and manipulating large amounts of data.

#LI-RG1

What’s it like to work at Protocol Labs?

Protocol Labs’ mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.

As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and erse backgrounds.

We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.

If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.

GDPR for Job Applicants and Candidates

When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai. Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai. Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.

Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Title: Senior Data Analyst, Enterprise Data Strategy

Location: Remote

Who We Are

SPINS is the leading provider of retail consumer insights, analytics, and consulting for the Natural, Organic and Specialty Products Industry. We transform raw data into intelligent and actionable business solutions that enable consumers to pursue wellness. At SPINS, we believe data is important, but our people are the real differentiator. That’s why we maintain a culture that is focused on collaboration, flexibility, and open communication.

A key part of our approach to data is our Product Intelligence platform. Product Intelligence deconstructs on-and-off-label product information, translates the data into a common industry language, and outputs relevant insights in the form of clear product attributes well recognized by shoppers. Retailers and CPG brands use this data to analyze the market, spot trends, power personalization strategies, help their shoppers find the best products for their health and lifestyle needs, inform key merchandising strategies, and relay the nuanced product information that today’s shoppers rely on when making purchasing decisions.

As part of our Product Intelligence platform, we have a data library covering millions of products that are made by thousands of brands, manufacturers, and retailers across the grocery and CPG ecosystem. We are now looking for a highly detail-oriented Senior Data Analyst, Enterprise Data Strategy, to lead our strategy and data approach to managing the relationships and data linkages between Companies (brands, manufacturers, retailers) and the products that they make. This position plays a key role in implementing & operationalizing our data strategy for how we manage enterprise and product data linkages across the entire SPINS data ecosystem. This role requires an inidual with exceptional abilities working with data using a variety of data analysis tools and demonstrates a history of working on large complex data projects. This person will work closely with the Product Intelligence team and learn our data taxonomies, product databases, and lead efforts to establish a sound data strategy around managing and organizing enterprise data at scale. This role will also liaison across the commercial, sales, data governance, SalesForce, and customer success teams, as the core subject matter expert and leader around company and enterprise metadata.

This is an amazing opportunity for someone looking to join a rapidly growing technology company solving a meaningful problem in data analytics, health and wellness, and CPG/retail data.

What you will do

• Lead data initiatives to ensure we have a source of truth for Enterprises (Companies, Manufacturers, Brands), and their relationships throughout our database
• Manage the enterprise data strategy for Brand/Company/Manufacturer entities and their linkages across the SPINS ecosystem
• Research & determine relationships between different aliases and levels of ownership between Enterprises (Companies, Manufacturers, Brands)
• Determine when Enterprise entities are in need of relationship updates, and build systems to automate this as much as possible
• Establish governing procedures for Enterprise data across our databases
• Advise and make Data Modeling recommendations & best practices for efficient Enterprise data management & data flow
• Establish definitions for Enterprise data (including source data evaluation) that meet the requirements for product intelligence and broader SPINS applications
• Identify and reconcile data discrepancies across SPINS systems
• Communicate key updates to stakeholders
• Develop and deliver educational materials for cross-functional business users and external customers
• Operate as the point of contact (or primary interface) for any day-to-day questions regarding Enterprise data

What you bring

• Bachelor’s or Master’s degree (Preferable areas of study: 1) Bachelor/Master’s of Science in Computer Science, Data Analytics, Data Science; Statistics; Engineering; or 2) Bachelor/Master’s of Business with further education or work experience in Data Analytics, Statistics, Computer Science, or Food Science)
• 4+ years of relevant experience, preferably within a Data/Analytics, Data Integration, or Data Management role
• Experience working with data analysis tools (e.g., SQL, Python, R)
• Strong knowledge of business intelligence tools (Tableau, Power BI, Metabase)
• Strong ability to analyze large volumes of data
• Strong interpersonal skills with demonstrated experience in collaborating on team projects
• Excellent verbal & written communication skills with demonstrated ability to communicate technical topics with non-technical audiences including C-Suite audiences.
• Exceptional attention to detail and strong organizational skills are a must for success
• Proven ability to work on large, complex data projects that required cross-functional collaboration
• Entrepreneurial drive to take ownership

#LI-RS1 #LI-Remote

What SPINS Offers

We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members. Whether you are based at our Chicago headquarters or remote, we continue to stay true to SPINS:

• We embrace hybrid and remote work options so that you have the flexibility to create a work/life balance that actually works!
• Virtual yoga, HIIT, meditation classes, and team SPINS Peloton rides
• Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.
• CEO Connect, a monthly informal small group Q&A session with our top leader
• Semi-annual company-wide survey that is used to shape company programs, perks, and culture.

The SPINS Way

• Direct We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.
• Determined We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
• Passionate We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.
• Collaborative We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each inidual contribution.

Title: Enterprise Solutions Architect

Location: Remote, USA

At Stitch Fix, our goal is to help our customers look great and feel great about themselves by revolutionizing how people shop. In a time-starved world where shopping often feels overwhelming, our business connects customers to clothes they love. Whether it’s helping someone dress for success at a new job or taking the stress out of packing for a family vacation, we fix clients’ closets and they love us for it!

We’ve built unique, innovative software for merchandising, warehouse and inventory management, remote styling, and logistics. We leverage vast amounts of client data to make decisions throughout the company. All of this results in a simple, powerful offering to our clients and a very successful business. We believe we are only scratching the surface of our opportunity, and we’re looking for incredible people to contribute!

Enterprise Solution Architect

About the IT Team

Our team is made up of bright, kind and motivated people from varied backgrounds. Cross-functional partnerships are deeply meaningful to us and are how we’ve built up immense trust with the people running the business. We focus on high-value products that solve clearly identified problems but are designed in a sustainable way so that value continues to deliver in the long term.

About the Role

We are looking for a Solution Architect for the Enterprise Applications and Insights team. On this team, we are focused on delivering solutions that enable our finance team to be successful. You will partner with Engineering, Finance, IT, People & Culture (HR) and many other teams to understand their requirements, synthesize them and work with the IT team to build global scalable solutions.

You will design end-to-end solutions not just features by developing an understanding of how Stitch Fix works. We trust you to focus your time and efforts where they are needed most. Your commitment to applying technology to business challenges in clean & innovative ways will make you a trusted advisor to your partners and their teams. You will own programs, projects and influence our direction.

You won’t do this alone. Your team will collaborate with business partners to define product requirements, plans, and deliverables. You will impact the business in tangible, visible ways and always have a seat at the table.

In this role as a Solution Architect you will provide an end-to-end solution for applications in the Enterprise Applications & Insights team. You have experience in working on large, cross-functional teams and projects. You are an expert in ERP/transactional systems like Oracle Cloud Financials and SCM with deep functional and technical knowledge.

You’re excited about this opportunity because…

• You love to work in a hyper growth environment
• You have implemented the Oracle suite of products before and you are thrilled to do it again
• You have worked with other custom/technologies to design end to end solutions
• You love to help build global scalable disruptive solutions
• You thrive in the gray and can wear multiple hats at any given time
• We think cloud first but balance the need for build vs. buy solutions
• We invest in world class technologies that help us be more productive

We are excited about you because…

• You build strong relationships and partnerships. You love people, processes and technologies. You love to interact with Finance and IT to build solutions that empower Finance to be immensely productive.
• You have deep respect for your craft. Own the technical and functional architecture design / solutions for all financial applications at StitchFix. You are not bound by any one technology. You interact with business and cross-functional teams to architect, design, develop, test, and release features. Last but not the least, you have deep functional and technical knowledge of financial systems especially Oracle Cloud Financials and SCM.
• You have exceptional communication skills. You have the ability to develop and communicate the program objectives, inspire and motivate staff, and maintain alignment with the business strategy. You have excellent verbal and written communication skills, including the ability to explain and sell the program goals and objectives to the business, as well as technical leadership.
• You have amazing qualifications. You have more than 8+ years of industry experience including 2+ years of implementing / supporting Oracle Cloud Financials (Supplier Portal, Expenses, Payables) & Supply Chain (eProcurement, PO Receiving & Receipt Accounting, EDI via CMK). You have demonstrated success in managing complex and/or large scale global projects. And finally, you have a bachelor’s degree in Computer Science or related field. A degree in Accounting / CPA is an added bonus.
• You are respectful, empathetic, and humble. We want you to take your work seriously and be open to personal and professional growth. However you can also have a lot of fun doing your work. Successful people show everyone respect and consideration.

You’ll love working at Stitch Fix because we…

• Are a successful, vibrant, fast-growing company
• Are a technologically and data-driven business.
• Are at the forefront of tech and fashion, redefining shopping for the next generation.
• Are passionate about our clients and live/breathe the client experience.
• Get to be creative every day.
• Have a smart, experienced, and erse leadership team that wants to do it right & is open to new ideas.
• Believe in autonomy & taking initiative.
• Have sunny offices in downtown San Francisco, CA
• Offer transparent, equitable, and competitive compensation based on your level to help eliminate bias in salaries, as well as equity and comprehensive health benefits.
• Are serious about our commitment to life-work balance, and have generous parental leave policies.

Technical Content Writer

Location – Remote

Type – Full time

Department

2. Business

GitStart is a Pull Request as a Service platform. Assign tickets to GitStart, Go to Bed, Wake up to Pull Requests. Pay only for code you merge.

It’s changing lives

Our mission is to unlock the potential of the world’s most underrepresented, underprivileged, and underrated developers.

Millions can’t find jobs because they were born in the wrong country, in the wrong timezone and with the wrong English accent.

We call this BS.

Help us create opportunities for anyone to grow by contributing on the world’s best codebases.

It’s working! Alumni got into Amazon, Facebook and Google. Star developers include Afghan women who lost their right to work with the Taliban. More success stories here.

The team is amazing

Here’s a taste of some things the team has done:

• Several ex-founders – one sold his company to Carta
• National math olympiad winner and former Typescript team member
• Two sailing world champions and Ironman finishers
• Teammates who have already gone through the seed to unicorn journey
• A rocket scientist who launched a space mission

The team’s also erse:

• 9 nationalities for ~10 people
• The engineering team happens to be 50% female

And more importantly, the number one thing newcomers notice is: people are truly kind. More on this when we meet!

Your Role

You will help us revolutionize the way we engage and connect with our customers, community and world at large. Your creativity through written word will help us 10x our reach and accelerate the work we are doing and the mission we are on.

Your missions

• Break the internet by leveraging our colossal untapped marketing potential – break TechCrunch with stories of Afghan women developers working through GitStart after the Taliban took over Afghanistan, break HackerNews with stories of community developers going from tough situations to joining Google/Amazon/Meta, and much more…
• Push our outbound conversion rates through the roof by writing killer copy and turning your ambitious and creative ideas into reality. Want to make bets in video or audio content? We love experiments!
• Meet Silicon Valley’s best content marketers to learn best practices and build our content strategy from the ground up
• We have an unlimited budget for you to work with the best marketing tools

Helpful skills/experiences

• You write well, fast, and in idiomatic English
• You have a technical background – this role is ideal for creative computer science graduates
• You’re a true marketer: you recognize your words are even more powerful when combined with conversion rate optimization principles
• You’re deeply interested in software development – bonus points if you can code
• You have written about software development (blog, article or any publicly accessible channel
• What you won’t be doing – writing technical manuals, SOPs, documenting processes or “how to” guides

What we offer

• Fully remote: work from wherever you want
• Regular on-sites to bond and explore the world (3-4 a year of 2-3 weeks each)
• Personalized growth plan & mentorship for every employee (we mean it) + access to the world’s most prestigious entrepreneurship community through the Y-Combinator
• A great range of perks and benefits
• Competitive compensation and meaningful equity along with a chance to make a significant contribution to changing the lives of millions of engineers

Title: Provider Data Analyst

Location: United States

Job Type: Full-time

Job Description:

UnitedHealthcare is a company that’s on the rise. We’re expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn’t about another gadget, it’s about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life’s best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Provide assistance to the Salesforce Administrator with data loading, creating/updating Salesforce records, and mass mailings through Adobe Acrobat Sign
• Database maintenance, reporting and extracting data for various reports and analyses
• Discuss issues/concerns, while providing ideas and suggestions for resolution
• Identify barriers to increased performance, opportunities for automation and streamlining, along with possible solutions, and communicate to management
• Work collaboratively with manager or Supervisor to discuss, determine and execute improvement opportunities based on inidual quality results
• Communicate clearly, timely and effectively in both written and oral formats with all internal and external customers
• Manage and prioritize assignments to ensure targets and deliverables are met

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• 2+ years of experience working with large data sets
• 2+ years of experience with Microsoft Excel (ability to use Vlook up and creation of Pivot Tables), Word, Outlook

Preferred Qualifications:

• Experience working with Adobe Acrobat Sign
• Experience with Business Intelligence Reporting
• Salesforce Administration
• Organizational and interpersonal skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers at UnitedHealthcare Employer & Inidual. We all want to make a difference with the work we do. Sometimes we’re presented with an opportunity to make a difference on a scale we couldn’t imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you’ll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You’ll help write the next chapter in the history of health care. And you’ll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The hourly range for Colorado residents is $21.68 to $38.56. The hourly range for Connecticut / Nevada residents is $23.94 to $42.40. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Title: Senior Site Reliability Engineer

C: 5.10

Great Purpose. Great People.

At Imagine Learning we ignite learning breakthroughs. It drives everything we do. We innovate together to support educators in creating those special moments when students experience the joy of learning at its best. We serve more than 10 million students and partner with more than 7,500 school districts nationwide.

Envision Your Experience

Will you transform the future of online education? Make a difference while building the best digital curriculum capabilities and resources to benefit teachers, administrators, parents, and students with innovative, potential-maximizing technologies – Join Us!

Imagine Learning seeks a Senior Site Reliability Engineer to design, implement, and maintain the tools that automate building, provisioning, and monitoring of our infrastructure and applications.

As a Senior Site Reliability Engineer of the Product and Enterprise Operations team, you will spend your days applying your software engineering mindset to system administration topics, analyzing complex data systems, anticipating problems, and finding ways to mitigate risk. You will use your communication skills to collaborate with development and operations.

This is a regular, full-time position, based out of your home office. You can also expect to travel for company and team activities, so be sure you have a valid driver’s license and automobile insurance and a clean driving record for at least the preceding 39 months.

Imagine Learning offers competitive total compensation, including incentive opportunities for all regular employees.

Share Your Expertise

Experience, education, and qualifications essential for success in this role, include:

• 4 + years of related experience with a Bachelor’s degree; or 3 years with a Master’s degree; or a PhD without experience; or equivalent work experience
• Drive platform reliability best practices, influencing design decisions, and getting hands-on to tackle key infrastructure, cluster automation, and scaling challenges
• Experience developing software using a language such as Java, C#, react JS or Python
• Experience managing infrastructure in the cloud (AWS, Azure, GCP)
• Excellent communication, coding, and analytical problem-solving skills

Ignite Your Career

We support your unique career journey by providing flexibility, investing in wellbeing, and propelling growth.

• Imagine Learning is a hybrid workplace, with the majority of employees enjoying the opportunity to work from home. Headquartered in Scottsdale, AZ, we also maintain offices in Provo, UT, Austin, TX, Petaluma, CA, and Rock Rapids, IA.
• We offer a comprehensive benefits program to eligible employees, including:
  • Multiple health, dental, and vision plans, including medical plans with zero employee premiums
  • 401k plan with a company match
  • Company-paid behavioral health coaching
  • 15 paid holidays, including a winter shutdown from Christmas Eve through New Year’s Day
  • 15 days of accrued annual Paid Time Off (PTO) to start
  • Paid bonding leave when a new child joins your family
  • Paid volunteer hours and annual giving events
• Imagine Learning is committed to fostering, cultivating, and preserving a culture of Diversity, Equity, and Inclusion.
• We offer a wide variety of professional development programs, including tuition reimbursement for eligible employees.

Imagine Learning is an Equal Opportunity Employer committed to a erse workforce, providing equal employment and advancement opportunities to qualified iniduals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. Imagine Learning will reasonably accommodate qualified iniduals as required by law.

Title: Software Engineer – Identity and Access Management (IAM) Platform

Location: Home based – Worldwide

Canonical seeks to develop an identity and access management solution for managed applications offerings, and for web single sign-on (SSO) capabilities pertaining to internal products.

The platform will be built on top of the best-of-breed identity management projects and delivered as operators using Juju, Canonical’s operator lifecycle management solution. The identity and access management platform will provide:

• Authentication server acting as standalone SAML and OpenID identity provider
• Identity brokerage integrating leading 3rd party public and enterprise identity providers
• User federation with enterprise LDAP servers and Active Directory tenants
• Management GUI and APIs enabling simple administration of users, roles and integrations

As a software engineer in the Identity team you will be responsible for delivering the new Canonical IAM platform, working closely with other teams to ensure it operates reliably, efficiently and at scale. You will participate and be responsible for ensuring sound software architecture and enforcing best practices in software quality, testing and documentation.

Strong Python development skills and familiarity with Kubernetes are the key requirements of this role. Experience in identity management is a plus, but the key requirement is a desire to contribute to building the future of Identity Management for Canonical products and services.

Come and build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu.

What you’ll do

• Collaborate proactively with a distributed team
• Debug issues and produce high quality code to fix them
• Review code produced by other engineers
• Contribute to and be proud of high quality technical documentation
• Engage with the community to share best practices, and do your work in the open
• Discuss ideas and collaborate on finding good solutions
• Work from home with global travel 2 to 4 weeks for internal and external events

Who you are

• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
• You have interest for software, standards, protocols and concepts in the identity space like OpenID, Oauth, SAML, Kerberos, LDAP and Active Directory
• You are known for writing modern, maintainable Python
• You have experience using Kubernetes in production
• You have a working knowledge of Java or Go
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You enjoy the domain of integration software, DevOps, operators, and making code work for real production environments with real users.

Senior Data Engineer

at HelloPrivacy

Remote, United States

Company Overview

HelloPrivacy helps millions of people clean up, protect and improve their online privacy & reputation. Our Privacy API allows enterprises across industries like identity protection, fintech, banking, antivirus and cybersecurity to add powerful privacy features to their own offerings through our scalable, industry-leading Privacy APIs and white label partner solutions. We have successfully launched the Privacy API which removes consumer personal information from the web with a number of Fortune 500 partners in just the past few months!

Our consumer brand, BrandYourself.com, has helped millions of consumers protect their online reputation and has been featured on ABC’s Shark Tank, BBC’s Dragons’ Den and numerous other media outlets.

This is an opportunity to join a fast-growing, profitable, venture-backed company in a rapidly expanding market in a highly-impactful position, with the opportunity to work on scalable, enterprise solutions or consumer facing products.

To learn more about the company visit: https://helloprivacy.com/about

Who We Are

Join a talented technology group managing a team of engineers who are working on the industry-changing Privacy API with Fortune 500 enterprise partners and building new products within the privacy space. We are focused on building out major scale and expanding our product offerings as we build out leadership within technology. Our culture is built upon friendliness and a strong sense of ownership. We are a fully remote engineering team so don’t hesitate to apply from anywhere within the US. Join us in the fun!

Job Description

We’re looking for a Senior Data Engineer to join our dynamic technology department. This role will focus on working on everything data! This important work will align with the execution of our API & SaaS roadmaps. This position will be fully Remote but we do have a NYC office that is available for use.

This is an opportunity to join a fast-growing, profitable venture-backed company in a rapidly expanding market in a highly-impactful position. You will work with technologies such as Python, Node JS, Athena, DynamoDB, Couchbase, and many more!

We offer competitive salary, equity, health care, and 401k matching!

Job Responsibilities

• Own your work from technical design, development, testing, maintaining and documenting
• Collaborate with the Product, Business Development, and Engineering teams to solve data related business & technical challenges in simple, sustainable ways

Qualifications

• You’ve been in a data engineer role for 5+ years
• You are a swiss army of data and can code around any data request.
• You have an understanding of Python or applicable data processing languages.
• You have a firm grasp on Agile software development methodologies
• You have an understanding of NoSQL and SQL data stores such as Postgres, DynamoDB, and others.
• You understand ETL and data pipeline principles connecting to various data sources such as a Data Lake & Reporting Systems.
• You possess exceptional work ethic & attention to detail
• You have excellent communication & interpersonal skills
• You enjoy working collaboratively within a distributed team

Nice to Have

• You have a base understanding of large scale data processing such as Spark
• You have an understanding of query engines and can write code in related languages such as SQL.

Technical Support Specialist

REMOTE

SUPPORT AND SUCCESS – SUPPORT

FULL-TIME

Company Description

Givebutter is the #1 rated fundraising platform on G2, powering more than $150M in donations annually for thousands of good causes. Over the past two years, our team of 3 has become a fully remote team of 30+ Butter Slices, spread across 21 states and five countries. We’ve been certified as a Great Place to Work in 2021 and 2022, and our founders were recently featured on Forbes’ 30U30 list for Social Impact.

Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way.

Role Description

Givebutter is hiring a customer-facing Technical Support Specialist to serve as the primary escalation point for technical support inquiries. As a member of our growing Support team, you will have the opportunity to support the fundraising efforts of a large and erse group of users, ranging from small nonprofits to large educational institutions to Fortune 500 companies. If the thought of waking up every day and getting to “help people help people” excites you, you are encouraged to apply.

This role is a blend of user-facing work and backend technical problem-solving, with a special focus on serving as Support’s primary point of contact for all things related to bugs, API calls, integrations, data migration, and website integrations on website Content Management Systems (e.g. Wix, WordPress, Squarespace, Webflow, etc.). We are looking for a candidate that is predisposed to problem-solving, thrives on cross-team collaboration, and maintains a solutions-focused outlook.

We want to hear from people who..

• Are frequently praised for their ability to “translate” information between technical & non-technical parties
• Think one step ahead by anticipating customers’ needs and responding accordingly
• Bring a positive attitude whether working independently or collaboratively
• Have outstanding problem-solving skills

Responsibilities

• Work directly with customers to resolve issues using a warm and personal tone.
• Serve as an escalation point for and owning resolution of certain technical user inquiries involving our API, integrations, migrations, bugs & troubleshooting.
• Work closely with internal technical teams (Product, Engineering, Design) to monitor and encourage consistent progress and timely resolutions while keeping internal and external stakeholders apprised.
• Own one-off projects to help less technical users take advantage of Givebutter’s features that require just a bit of technical know-how to set up.
• Act as a technical resource for the Support team by responding to internal inquiries and helping test scenarios raised by users.
• Document customer feedback, feature requests, and workarounds, and proactively suggest improvements to Support, Product, and Design (including a standing meeting). Work collaboratively to enable our users to be as self-serve as possible, streamline processes, and reduce barriers.
• Respond to inquiries from current and prospective users and donors by chat and screenshare in a timely and accurate way.
• Develop and implement projects to enhance Givebutter’s Support team and the experience of our users and donors.
• Analyze product malfunctions (for example, by testing different scenarios or impersonating users) and report them.
• Partner with Content Marketing to create/maintain internal and external documentation as new features and enhancements are released.

Example Tickets and Tasks

• Customer tickets: “Our integration isn’t working” or “we can’t get our domain connected for DKIM email authentication.”
• Customer projects: Facilitating a data migration; Getting access to the user’s CMS-based website to embed Givebutter features on the site on their behalf.
• Feedback sharing: “I’ve had tickets from users getting hung up on X every day since we’ve launched that feature. The root cause is that they don’t know where to click. Design, would it be possible to make this button a different color so it stands out more? Product, can we consider embedding a how-to video next to that feature in the dashboard so users can see the whole process before they start? What other things could we try to reduce friction here?”
• Internal projects: Writing Help Center documentation; Answering questions in webinars; Finding ways to drive both proactive and self-serve support.

Requirements

• 3+ years of customer-facing technical support experience working in a SaaS environment
• Experience with Zapier and other SaaS integrations
• Solid command of HTML, Javascript, and CSS for the purposes of assisting with and troubleshooting website embeds
• Experience with website Content Management Systems (CMS), domain registrars, and DNS records
• Familiarity with API calls
• Understanding of how CRM systems work
• Superior written and verbal communication skills
• Experience using help desk software and remote support tools (e.g. Intercom, Cohere, Zoom)
• Experience working with non-profits is beneficial

Our Support Team’s Culture

In addition to being dedicated and talented Support professionals that emphasize communication and collaboration, we are also people and lean into our humanity. This erse and inclusive team is comprised of artists, weekend warriors, makers, lifelong learners, DIY all-stars, musicians, and more – we love celebrating each others’ personal passion projects! You should also expect props for well-placed GIFs, emojis, and wordplay… especially puns, spoonerisms, and portmanteaux.

Benefits

Remote Work: Work from anywhere in the United States.

Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees.

Vacation and Holiday: Take up to 15 days of paid vacation time per year plus additional days per year with the company. We also take off all 10+ Federal Holidays and provide 2 floating holidays.

Parental Leave: We offer 12 weeks paid parental leave for both primary and secondary caregivers.

Team Retreats: Participate in team trips each year to meet and work in person as soon as it is safe to do so.

Home Office Stipend: Upgrade your home office with company-sponsored expenses including high-quality laptops, monitors, and modern technology.

Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.

Professional Development: We offer learning and development reimbursement opportunities.

Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you’re doing and the company you work for.

Title: Data Infrastructure Engineer

Location: Remote

Overview:

Guru helps teams build and surface the knowledge they need to do their jobs in real-time. With offices in Philadelphia and San Francisco, we are seeking an experienced Data Engineer to be a key player in the Data Infrastructure team to develop and manage the scalable data pipelines in the AWS Cloud environment. The Data Engineer will collaborate with business analytics, data science, and software engineering teams, in building and optimizing an innovative product that our customers love to use every day.

This job is not only about the data; it’s about how you lend your positivity and presence, combined with your skills, to an energized environment and highly collaborative team.

Key Responsibilities:

• Building scalable data pipelines to induct data from internal and external data sources into a data lake and data warehouse
• Data modeling and design for AWS Redshift data warehouse
• Aligning overall data architecture with business requirements
• Establishing the principles of data quality management, including metadata, lineage, and business definitions
• Developing monitoring and alerting capabilities to monitor ETL jobs
• Working with multiple stakeholders to support their data infrastructure needs
• Providing technical guidance to team members

Requirements:

• Experience with data engineering concepts and database design
• Experience with AWS cloud services in a production environment: S3, EC2, Glue, DMS, Redshift and Kinesis
• Experience in Infrastructure Engineering and automation
• Advanced working SQL knowledge, including performance tuning of AWS RedShift
• Programming proficiency in Java or Python

Preferred but not required:

• Experience in AWS Cloud systems administration
• Experience working on streaming data applications (Kinesis, Kafka and Pulsar)
• Experience with deployment of immutable infrastructure in AWS using Terraform
• Experience with ETL and analytics tools, such as DBT, Mode, Stitch and Airflow

Benefits to you:

• Competitive salary
• Employee Incentive Stock Option Plan
• Paid Parental, Family & Medical Leave
• Unlimited Vacation
• 401k
• Professional Development Stipend
• Wellness Stipend
• Home Office Stipend
• Tuition Reimbursement
• Thrive After Five: in recognition of our long-tenured employees, Guru celebrates your five year anniversary with a $10,000 personal travel reimbursement
• Remote perks
• Generous medical benefits package
• Guru-sponsored company & team events, no matter where you work

About Guru:

Guru is a dynamic, fast growing start-up based in Philadelphia and San Francisco. Our mission is to reinvent the way people connect with meaningful information at work. Guru’s knowledge management solution provides customer-facing teams access to expert-verified information where they work and when they need it most. We believe in cultivating a welcoming, inclusive culture that encourages personal growth through working hard and having fun.

Launched in September 2015, our vision is backed by an amazing group of investors including FirstMark Capital, Salesforce, Michael Dell, the Slack Fund, Emergence Capital, Thrive Capital and Accel. As we enter the next exciting stage of expansion, we’re searching for passionate iniduals to join our rapidly growing team.

This is a full-time position that can be Remote or based out of our Philadelphia or San Francisco offices. Re-location and/or Visa Sponsorship is not included in our hiring package. Applicants will need to be authorized to work in the US.

We are an equal opportunity employer and value ersity at our company. All are welcome here. At Guru, being inclusive is very important to us. We do not discriminate on the basis of race, age, ethnicity, religion, sexual orientation, gender identification, veteran status or disability status.

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent@getguru.com to request accommodation.

Location:  International, Anywhere; 100% Remote

Job Description:

Paymentology is looking for an experienced PostgreSQL Database Administrator to join our global Infrastructure & Security team. You will be responsible for supporting Paymentology’s data operations and infrastructure, underlying all of our products.

We work in a fast-paced, regulated, and global company that will require you to work collaboratively with all our teams to help get things done. If you are someone who loves to multitask, prioritise and shows initiative then this role will be for you.

What you get to do:

The main priority will be to manage our database environments proactively and as we continue our growth you will also play a key role in ensuring scalability of our data layer systems:

• You will ensure the availability and performance of the databases that support our systems, ensuring that the associated hardware resources are allocated to the databases and have high resilience and performance tuning.
• You will proactively monitor the database systems to ensure secure services with minimum downtime and improve maintenance of the databases to include rollouts and upgrades.
• You will create and maintain technical documentation using defined technical documentation templates, as well as gaining an in-depth knowledge of the business data so you can propose and implement effective solutions.
• You will work within a structured and agile development approach.

What it takes to succeed:

• 5 Years of experience with administrating PostgreSQL Databases in Linux environments.
• Experience with setting up, monitoring and maintaining PostgreSQL instances.
• A good understanding of Write-Ahead Logging and disaster recovery processes.
• Experience with the PostgreSQL backup and restore processes.
• Experience with EnterpriseDB.
• Experience working with Azure, AWS or Oracle Cloud.

Bonus skills are:

• Experience implementing and maintaining data warehouses.
• Experience with Azure Database for PostgreSQL or AWS RDS for PostgreSQL.

You are someone who can respond quickly in a fast-paced environment, is intellectually curious and has a passion for continuous learning and growing professionally.

Flexible hours are a must for our remote team. You’ll need to be able to occasionally shift your work hours to participate into on-call duties and better align with global colleagues for the scope of specific projects.

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. As values are important to us, you can look forward to working alongside fellow Paymentologists, who share these values. You’ll be part of a team that is passionate about making a difference on a global scale.

We focus on building strong, erse teams built from different backgrounds,  experiences & identities.

Analytics Solutions Partner, Recruiting Data Solutions

US Remote

Meta’s People Data Solutions team is seeking an experienced Data Analyst to provide technical solutions for the People and Recruiting Analytics data ecosystems. You’ll be developing data products such as statistical models and forecasts, complex queries and Tableau dashboards. You will also play a consultative role in which you will guide partners and stakeholders in defining metrics and interpreting data visualizations and results of analysis. You will also be responsible for upkeep and maintenance which may require deep e analysis to validate data quality and integrity and accuracy of data solutions. To be successful in this role, you’ll have a passion for data, the ability to manage multiple projects concurrently, and enjoy a fast-moving organization. You’ll identify ways to tell a compelling story with data and strong design principles. You will thrive within cross-functional teams, excel at building and managing relationships with internal partners and stakeholders, and exhibit excellent organizational and presentation skills. Creativity, optimism, and out-of-the-box thinking are most welcome.

Analytics Solutions Partner, Recruiting Data Solutions Responsibilities

• Build rich and dynamic dashboards using out-of-the-box features, customizations, and visualizations using Tableau and SQL
• Explore and recommend emerging technologies and techniques to support/enhance BI landscape components
• Participate in the on-going development of the business intelligence and data solution ecosystem within the wider organization
• Provide summary documentation on the acquired results of all analysis
• Uncover gaps in current insight tools, integrate new analytics and tracking solutions to surface data
• Leverage tools, such as SQL, Tableau, Workday, Visier, and Excel to drive analytics and enable client self-service on routine queries
• Act as an internal consultant by understanding business needs, scoping data requests, synthesizing insights, and recommending solutions to key business partners
• Apply expertise in quantitative analysis and the presentation of data to see beyond the numbers and help inform, influence, support, and execute our business decisions

Minimum Qualifications

• Bachelor’s degree
• 3+ years’ reporting and analytics experience
• Experience in building relationships and collaborating within a cross-functional team
• Experience pivoting as the needs and demands of the team evolve
• Proven experience in manipulating, storing, and reporting on data via Excel and/or SQL
• Experience using visualization tools (e.g., Tableau) to communicate and present insights
• Highly proficient in Tableau

Preferred Qualifications

• Degree in a quantitative field, such as Applied Statistics, Mathematics, Finance, Statistics, Economics, Operations Research, or Information Systems
• Experience with HR and Recruiting data
• Outstanding organizational, time management, and communication skills
• Experience dealing with ambiguity, needs to understand and react quickly to changing priorities even when not all the information is available

Title: Customer Literature Technical Writer

Location: United States

Location: Work from home

Job Type: Contract

Industry: Automotive

Talascend is seeking qualified candidates to apply for a remote Customer Literature Technical Writer position with a leading automotove manufacturer.

RESPONSIBILITIES:

• Create complex SharePoint lists with multiple workflows, focused views, and specific access
• Work with customer literature team to determine publications needed for each program
• Manage both centralized and program-specific SharePoint lists of owners manual (OM) titles, engineers, managers, technical authors, and program leads, and implement name changes as required
• Develop and implement improvements in SharePoint pages as needed
• Modify, delete, and add content to SharePoint site as requested
• Extract lists of OM titles from content management system
• Modify views and adapt lists according to the OM development phases
• Explain SharePoint features to other team members, train new team members, and refresh training as needed
• Provide program status reports as needed
• Develop solutions for SharePoint issues as needed
• Follow the customer literature schedule milestones
• Test new SharePoint features before deployment
• Support the implementation of Power BI for customer literature
• Maintain records per Information Lifecycle Management (ILM) record retention policy for all programs and development phases and ensure this information remains accessible to company
• Exhibit cultural behaviors, which include: Its On Me, Winning with Integrity, One Team, Be Bold, Look Ahead, Innovate Now, Be Inclusive, and Think Customer

REQUIREMENTS:

• Bachelors degree in related discipline or equivalent experience
• Proficient with Excel, Access, SharePoint, and SharePoint tools (e.g., Workflows, SharePoint Designer, InfoPath, Power Query, etc.)
• Ability to multi-task and manage multiple initiatives without direct supervision
• Excellent oral and written communication skills
• Strong interpersonal skills and ability to work effectively and harmoniously with others
• Ability to work efficiently and effectively in both virtual and in-person work environments

PREFERRED:

• 5 years or more of work experience with business data analysis and project execution
• Experience in IT project management, requirements definition, process definition, testing, and IT strategy development
• Experience working with content management systems
• Development experience/background
• Proficient with Power BI and other reporting tools
• Working knowledge of Visio or other process flow tools
• Ability to facilitate sessions with end users, ask probing questions to elicit business process discussion, and create process flow diagrams
• SharePoint certification is a plus
• JAVA and HTML knowledge
• Preferred Work Schedule: Monday thru Friday. Core hours are 9am to 3pm
• Work Site Description: Work From Home (WFH)

Location:  International, Anywhere; 100% Remote

Hi there!

We’re looking for Senior Data Scientists to join the Data Insights team at Zapier.

Data Insights is responsible for driving impactful insight, experimentation, and quantitative research at Zapier. We work across Product, Growth & Revenue, Marketing, and Support, steering our business stakeholders to make data-informed decisions and deepening business understanding of opportunities and risks.

Our Data Scientists are semi-embedded into different business zones, developing tight-knit thought partnerships with key stakeholders. We’re hiring for a range of zones, so if you are a creative quantitative analyst interested in helping to grow a product that helps the world automate their work so they can get back to living, this may be the right challenge for you!

If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

About You

• You are a skilled written communicator. Zapier is a 100% remote team and writing is our primary means of communication. You communicate complex technical topics clearly and in an approachable way.
• You have hands-on experience in defining and analyzing large, complex datasets, finding actionable business solutions to loosely defined revenue and operations problems.
• You have proven stakeholder management expertise. As a collaborative thought partner, you’re gifted at explaining your findings clearly to a non-technical audience. You’re also excited by helping your team and stakeholders develop KPIs and self-serve dashboards. We believe in empowering our stakeholders to build their own dashboards and own their own first-order analysis.
• You’re technically competent with relevant analytics tools (e.g. Python or R), including at least one SQL dialect – they’re all about the same; we happen to use Redshift.
• You have deep expertise in designing and analyzing rigorous experiments of varying degrees of complexity. This includes mastery of at least one data visualization tool. We primarily use Looker.
• You combine your strong business acumen with statistical expertise (e.g. confidence intervals, regression modeling, significance testing). This includes demonstrated experience with common machine learning techniques for deep data mining and exploration (e.g. predictive modeling, time series modeling, classification, and clustering techniques).
• You care about the details and understand that without high-quality instrumentation, we cannot drive high-quality, impactful insights.
• You enjoy collaboration and knowledge sharing. You appreciate our team’s values of eagerness to collaborate with teammates with any level of statistical knowledge, iterating over your deliverables, and being curious.
• You understand that perfect is the enemy of good. You will default to action by initially shipping solutions that simply work and work simply while iterating as needed.

Things You Might Do

Zapier is a fast-growing and remote-first company, so you’ll get experience on many different projects to support our stakeholders. Here are some things you might get to help our teams with:

• Analyze user behavior to find and explain novel drivers of key outcomes, such as activation, engagement, upgrades, and churn. Work with business teams to design, analyze and interpret experiments that help them to improve these metrics.
• Drive proactive analysis/research into high-potential green fields.
• Use a variety of statistical methods to explore, discover and present user and market insights in order to proactively guide a range of business decisions, such as how Zapier strategically positions itself in the automation market.
• Ensure all teams have insight to data and can answer their own first-order questions.
• Develop data literacy programs and provide easy-to-use tools with clear documentation, examples, and tutorials.
• Perform basic ETL tasks to model new dimensions and facts in our data warehouse’s dimensional model. For the heavier lifts, you’ll be supported by Data Warehouse Engineering colleagues.
• Tools you’ll probably use include AWS Redshift, SQL, Looker, Amplitude, DBT, Matillion ETL, and Python or R.
• As a part of Zapier’s all-hands philosophy, help customers via support to ensure they have the best experience possible.
• Travel – we come together 2-3 times per year for our employee retreats, typically in North America. You should expect to travel between 5 percent.

The Whole Package

Our flexible, distributed environment lets us work with the best people from around the world. Zapiens live in 40+ countries, including the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more!

Zapier offers:

• Competitive salary and profit-sharing program
• Equity for All: Stock options (or equivalent) for every Zapien
• Healthcare + dental + vision coverage*
• Retirement plan with 4% company match*
• $2,000 annual learning stipend for use on courses, conferences, and more—your choice
• Two annual all-company retreats
• 14 weeks paid leave for new parents of biological or adopted children
• Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries
• Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.
• Time to renew. We encourage Zapiens to take at least 2 weeks off each year. Most of us take 4-5 weeks, in addition to locally recognized holidays
• Opportunity to work with Zapier’s amazing partners network

*While we take care of Zapiens around the world the best we can, healthcare and retirement plans are currently available specifically in the UK, Canada, and United States.

How to Apply

We have a non-standard application process designed to promote inclusion and equity. We first ask a few questions in our application form that would typically be asked at the start of an initial interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

Zapier is an equal opportunity employer. We’re excited to work with talented and empathetic people, and do not discriminate based on race, color, sex, gender identity or expression, sexual orientation, religion, national origin, physical or mental disability, military or veteran status, genetic information, pregnancy, age, or any other status protected by local law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

Zapier is is committed to inclusion. As part of this commitment, Zapier will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Location:  North & South America; 100% Remote

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Hi there!

We’re seeking a Database Reliability Engineer (DBRE) to join our team in the Americas! Zapier is on a mission to make everyone more productive at work through the power of automation. Over 3 million professionals already use Zapier to save more time, but there are millions more to reach.

As we continue to scale our product and grow our team, we’re looking for experienced Database-focused Engineers to be stewards of Zapier’s data services and technologies. We need Engineers who can help architect our overall data infrastructure landscape but aren’t afraid to get into the weeds to solve gnarly operational problems. You’ll help drive our best practices around automation, performance, reliability, and disaster recovery.

When bad things happen, you’ll have the support of your team to solve problems, unearth contributing causes, learn from failures, and build a more robust and resilient system for our customers. We look for the solutions that automate the problem away, not ones requiring manual effort.

If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…

Our Commitment to Applicants

Culture and Values at Zapier

Zapier Guide to Remote Work

Zapier Code of Conduct

Diversity and Inclusivity at Zapier

About You

You’re an experienced database technologist. You have at least 7 years of experience in systems administration, systems engineering, or software development, with at least 4 years of experience building and maintaining data services.

You know the cloud. You’ve designed and maintained highly available, cloud-based database systems in AWS or another cloud offering. We use tools like Postgres, MySQL, and Elastic.

You can code. You’re comfortable automating solutions and building tools that eliminate repetitive tasks. You’re not afraid to delve into application code to fix a bug or to launch a backend service to address a gap in our data management strategy.

You can solve complex systems challenges. You take ownership of difficult problems, understand how to improve performance, and help uncover opportunities for improvement. You’ve worked on issues where “just throw more hardware at it” isn’t enough for the system to scale.

You’re a great communicator. Not only do you know how to share your knowledge with the team and document things well so they can be consumed asynchronous (we do this a lot as a remote company), but you know how to communicate effectively with software and support teams.

You value our values. At Zapier, our values are at the heart of how we work together and how we think about our customers. In our remote setting, they help develop trust and ensure we work together and collaborate to democratize automation. You see how these values can empower meaningful work, you thrive in a collaborative setting, you are eager to continue growing, and you’re excited to be part of the team.

Things You’ll Do

• Identifying and implementing strategies to improve performance and resilience. Our application is continually growing and we need your help to keep scaling.
• Working with development teams to make architectural decisions about new services and new technologies.
• Designing solutions for storing our customers’ data across multiple systems, including RDS (MySQL & PostgreSQL), Elasticsearch, RabbitMQ, Memcache, Redis, and more.
• Optimizing AWS resources as code using Terraform to ensure high performance and resiliency.
• Monitoring use of our data layer and advising teams on how to use storage in a healthy and scalable way.
• Acting as a point of escalation for data-layer problems during production incidents.
• And more!

Things We’ve Done Recently

• Performed large-scale migrations of ElasticSearch and Redis clusters
• Deploying ProxySQL for pooling connections against MySQL databases
• Rebuilt each of our RDS databases and RabbitMQ instances to provide greater security

The Whole Package

Our flexible, distributed environment lets us work with the best people from around the world. Zapiens live in 40+ countries, including the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more!

• Competitive salary and profit-sharing program
• Equity for All: Stock options (or equivalent) for every Zapien
• Healthcare + dental + vision coverage*
• Retirement plan with 4% company match*
• $2,000 annual learning stipend for use on courses, conferences, and more—your choice
• Two annual all-company retreats
• 14 weeks paid leave for new parents of biological or adopted children
• Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries
• Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.
• Time to renew. We encourage Zapiens to take at least 2 weeks off each year. Most of us take 4-5 weeks, in addition to locally recognized holidays.
• Opportunity to work with Zapier’s amazing partners network

*While we take care of Zapiens around the world the best we can, healthcare and retirement plans are currently available specifically in the UK, Canada, New Zealand, Australia, and United States.

How to Apply

<><>We have a non-standard application process designed to promote inclusion and equity. We first ask a few questions in our application form that would typically be asked at the start of an initial interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.<><>After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.<><>Zapier is an equal opportunity employer. We’re excited to work with talented and empathetic people, and do not discriminate based on race, color, sex, gender identity or expression, sexual orientation, religion, national origin, physical or mental disability, military or veteran status, genetic information, pregnancy, age, or any other status protected by local law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.<><>Zapier is is committed to inclusion. As part of this commitment, Zapier will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Title: Director, Technology

• US Remote
• Location: Waltham, MA, US, 02451
• Brand: Vista
• Department: Technology
• ShiftType: UNITED STATES
• Facility: Waltham

JobDescription:

Who We Are:

• Vista is the industry leader in personalized physical and digital products.
• We empower over 17 million global customers to make an impression – and we’re fueled by forward-thinking and innovative technology.
• We encourage our engineers to think like owners – to continue to act small as we grow.
• Every team builds their own roadmaps, and chooses the programming languages and technologies that suit them best.
• This helps us have a big impact at the enterprise level, while still feeling small and nimble.
• We are seeking a Director of Technology for our Order Management domain, which includes many of our core e-commerce systems such as carts, orders, payments and subscriptions.
• In this position, you will be responsible for guiding the team’s technology strategy and vision, ensuring smooth delivery of critical strategic capabilities, and helping coach and mentor the team to continue developing in their own careers.
• You will drive the partnership across product management, product design and data leaders to build and deliver these products.
• Relying on your expertise, you will handle the day-to-day operations and have full control over the technology organization – collaborating with other leaders to create a fast-paced, results-oriented, execution-focused environments.
• To be successful, you should be a self-starter, an excellent collaborator and motivated to deliver world-class capabilities in this domain.
• The role requires you to create a fine balance between managing teams and being a technologist!

What You Will Do:

• Develop and implement a technology roadmap in collaboration with the team and cross-functional peers that aligns with the business strategy and delivers both short-term and long-term results
• Create a structured engineering environment. Mentor and develop both managers and engineers. Foster a working environment where top technology talent is attracted, developed and retained.
• Demonstrate strong technical skills, the ability to understand the big picture of the codebase for complex functional areas, and to articulate a technical roadmap for future development
• Be an excellent communicator across the whole Vista organization across product management, product design, marketing, customer care, finance, legal, etc.

Your Qualifications:

At Vista, we value the experiences that inidual team members add to our culture. Please don’t hesitate to apply even if you don’t meet the exact qualifications, we look forward to learning more about you!

• 10+ years’ experience designing and delivering software
• 4+ years of recent experience in tech leadership and management experience of enterprise-scale
• Experience in using cloud technologies (preferably AWS)
• Proven track record of leading and growing a multi-disciplinary team, including identifying, developing, and retaining high-potential people
• Experience managing and collaborating with global development teams
• Extensive knowledge of design patterns and their applicability
• Firm grasp of fundamental computer science concepts including algorithms, networks, and security and operating systems.
• Experience building highly scalable and distributed systems

Nice to Have:

• Experience in the e-commerce business domain, especially with a mix of third-party integrations (e.g. Adyen, Braintree) and in-house development
• Experience leading and managing remote-first teams
• Development experience with some of our tech stack (AWS, Kubernetes, Java, .NET Core, React)

Data Analyst

1-5 yrs proven experience in Data Analysis and big data analysis tools

Right now, we are hiring a Data Analyst to build an analytical framework that turns data into insight, provides strategic advice, and enables data-driven decision-making.

Opportunities

Joining Yodo1’s global team will give you opportunities to learn and grow by:

• Working closely with leaders and experts in our monetization, platform products, game publishing, IP licensing, and finance teams and gaining an understanding of key metrics and data sets for these businesses;
• Testing your data-mining models and analytical approaches with rich data sources, covering key aspects of the fast-growing mobile gaming industry;
• Work hand-in-hand with our data engineers and data warehouse architect in designing our data product and platforms.

Successful candidates will have the opportunity to lead our data analytics team.

Responsibilities

1. Proactively data-mining for our mobile game monetization, user acquisition, publishing, and IP licensing projects; able to deliver data insights to improve operational efficiency and help business owners make data-driven decisions;
2. Providing and presenting high-quality reports, data visualizations, and findings at team and management levels to empower decision making;
3. Managing and troubleshooting our data collection system to ensure efficient delivery;
4. Owning our Business Intelligence platform, ensuring stability, data accuracy, and integrity, as well as compatibility with our data sources;
5. Collaborating with multiple business units, learning their data needs, and creating database ETL and data aggregation designs accordingly;
6. Leading the continuous improvement of our analysis and reporting system and driving the implementation of your data designs by the data engineering team;
7. Suggesting and acting upon processes that can lead to Automation and Machine Learning.

Requirements

• Expertise in Python or Java/Go; proficiency in Databases and SQL, BI, and data visualization tools such as Superset/Spotfire/Power BI.
• 1 to 5 years of proven experience in data analysis or as a data analyst, scientist, or product manager in a data-related role, preferably in gaming, advertising, or finance.
• Business English proficiency and ability to communicate clearly, concisely, and proactively with colleagues across multiple countries and timezones.
• Proactive learning mindset with strong logical reasoning.

Preferred

• Experience with Deepnote/Dataspell and other big data analysis tools.
• Application of analytical models and algorithms.
• Fluency in Mandarin Chinese.
• Scalable thinkingthis will take you far in our fast-growing company.

What We Offer

We want our contributors to grow with Yodo1 and take ownership in our shared success. At Yodo1, you will enjoy:

• Fair pay based on qualifications, experience, and fit for the role.
• Flexible hours and unlimited paid time off.
• The ability to work from anywhere (WFA).
• The option to be paid in your currency of choice.
• An allowance to purchase devices or equipment to improve your WFA setup.
• Variable compensation through our annual bonus programs.
• Pre-IPO access to our Employee Stock Option Plan.

Apply now to change the game for game developers!

Systems Analyst

• Location: Remote, US
• Company: Leggett & Platt

We, at Leggett & Platt Inc., are searching for a Systems Analyst within our Corporate IT department team to help support our business. As a global-ersified manufacturing company, it’s sometimes hard to explain all the different things we do. We like to say, we’re the biggest company no one has ever heard of. We are confident you interact with one of our products in your daily life without knowing it. Whether it’s the mattress you sleep on, the car you drive, the plane you fly on, or the furniture you sit on, our high-quality components are there supporting you. If you join our team, your work will ensure people across the world have a little more comfort in their lives.

As a Systems Analyst you will have the opportunity to work closely with others to define, create, test, and implement solutions. Your contributions will have a direct impact on the business by and reducing the average resolution time for end users. The team you will be working with is close-knit, and values collaboration and new ideas.

At this point, you’re probably thinking, this sounds great, right?! But wait there’s more. We’re proud of the fact that we are strongly rooted in being an inclusive, people-focused organization. Our company culture reflects values like integrity, ownership, and authenticity. We take these to heart, and if you do as well, you’ll fit right in.

So, what will you be doing as a Systems Analyst?

• Demonstrate a customer-first approach.
• Analyze, diagnose, and resolve complex problems for end users, and recommend and implement corrective solutions.
• Research technical issues and solutions. Work closely with others to define, create, test, and implement the best solution.
• Perform testing within the O365 Cloud platform, as needed.
• Build and maintain appropriate documentation related to tool architecture, processes, and procedures.
• Partner with tier 1 and 2 support teams to identify common issues and reduce average resolution time for end users.
• Perform some system administration duties within Microsoft and other platforms.
• Work closely with Technical Writers to maintain user training materials for tools and applicable environments.
• Establish and maintain best practices to ensure compliance with IT standards, processes, principles, and methodologies.

To be successful in this role, you’ll need:

• Bachelor’s Degree or equivalent experience in Computer Information Systems
• Excellent listening, verbal, and written communication skills
• Experience with OneDrive, Teams, SharePoint Online, and other Microsoft Office 365 applications
• Ability to respond with urgency and stay organized within a fast-paced team
• Familiarity with Windows, iOS, and Android operating systems
• Ability to work independently or as an active member of a team
• Proactive, self-educating mindset with an eye for detail
• Previous experience in a technical support or analyst role
• Strong interpersonal and customer service skills

Things we consider a plus

• Experience troubleshooting technical issues with users across all levels of the organization
• Relevant Microsoft certifications
• Knowledge of PowerShell

Our benefits may vary slightly from one location to the next, but what you will find, is that we offer: medical, dental, and vision insurance; as well as paid vacation, paid personal time, and various opportunities to give back to your local community. One convenient fact about our medical plan, is that we offer tele-visits, so you don’t have to leave the comfort of your home when you are feeling under the weather! We also strongly encourage and provide opportunities for learning and professional development. Our Learning & Development team has put together in-house training on subjects like front-line supervisor essentials, how to manage conflict in the workplace, and many others.

Now that you’ve had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.

Leggett & Platt Inc. is committed to the full inclusion of all qualified iniduals. In keeping with our commitment, Leggett & Platt Inc. will take the steps to assure that people with disabilities are provided reasonable accommodations.

Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer

For specific regional privacy notices please refer to our http://privacy.leggett.com/privacy-notices

Research Scientist

Job ID: 2028946 | Amazon.com Services LLC

Job summary

Amazon’s Weblab team enables experimentation at massive scale to help Amazon build better products for customers. A/B testing is in Amazon’s DNA and we’re at the core of how Amazon innovates on behalf of customers. We are seeking a skilled and experienced Research Scientist to help us build the future of experimentation systems at Amazon.

About you:

You have an entrepreneurial spirit and want to make a big impact on Amazon and its customers. You enjoy enabling intelligent decisions in the face of real-world, noisy data, and have a bias for delivering simple solutions to complex problems. You’re a scientist looking for a career where you’ll be able to build, to deliver, and to impress. You’re a thought leader and you demonstrate this by delivering solutions, not just by having ideas. You challenge yourself and others to come up with better solutions. You develop strong working relationships and thrive in a collaborative and friendly team environment.

About us together:

We’re going to help Amazon innovate faster and smarter by designing and delivering the next generation of data analysis tools and visualizations. Along the way, we’re going to face seemingly insurmountable challenges. We’re going to argue about how to solve them, and we’ll work together to find a solution that is better than each of the proposals we came in with. We’ll make tough decisions, but we’ll all understand why. We’ll be the dream team.

We have decades of combined experience on the team in many areas of data science so it’s a great environment in which to learn and grow. Many of us have university teaching experience and we’re happy to teach. But, we’re also like children playing at the edge of a vast unexplored territory; we have a lot to learn and we are all exploring together with a sense of awe and humility.

BASIC QUALIFICATIONS

• PhD in a quantitative field such as Statistics, Mathematics, or Machine Learning or an MSc with equivalent work experience.
• Computer Science fundamentals in algorithm design, problem solving, and complexity analysis.
• Proficiency in at least one modern programming language such as Python, Java or C/C++.

PREFERRED QUALIFICATIONS

• Entrepreneurial spirit and passion for innovation and having a large impact.
• Experience building systems for large-scale data science.

The pay range for this position in Colorado is $142,800 – 193,200/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon’s internal or external careers site.

Amazon is committed to a erse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For iniduals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job details

• US, Virtual
• Research Science

Location:  International, Anywhere; 100% Remote

Paymentology is shaping the future of global payments, as a global leader in card issuing and processing we are scaling up our product function. We currently have 330+ Paymentologists spread across 48 countries worldwide. We are a truly remote-first company that empowers you to do your best work wherever you are by providing support, tools, access and the autonomy you need to succeed.

The role:

Our product team is looking for a passionate technical writer who can easily write for audiences of varying technical expertise.

You will contribute to https://developer.paymentology.com/, our API documentation and open source projects. You will be responsible for creating and maintaining end-user documentation which may include creating conceptual information, step-by-step procedures, API descriptions, and example commands.

You’ll be one of the first to try Paymentology’s new features as you work with our developers and designers to improve the related user experience and API design.

You care deeply about the power of the written word, effective communication, and what makes a great reader experience. You enjoy writing for a global technical audience.

What you get to do:

<><>Own and Manage Technical Document Creation

• Own the creation, management, and distribution of all technical documentation – quick start guides, installation guides, user guides
• Own, create and maintain external documentation for all Paymentology products/services on the portals (using Swagger docs for the API Reference)

<><>Analyse existing and potential content

• Review existing documentation to ensure up-to-date and accurate information
• Look for opportunities to create documents useful to end-users and lead the process to create these documents, working with any internal teams to build the content

<>Documentation Processes Across Paymentology

• Assist with leading and building the strategy, to develop and maintain consistency in documentation across Paymentology

What it takes to succeed:

• You have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation that helps customers.
• You are an expert at writing for both technical and non-technical audiences, as you have knowledge of XML and REST protocols, having 2+ years of experience writing API documentation
• Deep familiarity with one or more technical content authoring and content management tools.
• You love to scope and plan technical writing deliverables based on product plans, prototypes, and specifications and develop cross-functional rapport and relationships with stakeholders.
• Familiarity with common source control and bug tracking tools (Git, JIRA). You like to create visuals, such as screenshots and videos using screen capture and screen recording tools.
• You are a self-starter, with great attention to detail, strong time-management skills and eagerness to learn complex systems quickly.
• A passion for research, requirements gathering, planning, SEO writing, editing, proofreading, and devotion to customer success.

<>

What you can look forward to:

<><>At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. As values are important to us, you can look forward to working alongside fellow Paymentologists, who share these values. You’ll be part of a team that is passionate about making a difference on a global scale.<><>We focus on building strong, erse teams built from different backgrounds,  experiences & identities.

Title: Senior Computer Vision Data Scientist

Location: Remote (US based, Washington D.C. or East Coast preferred)

Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn allows you to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you can operate well in a complex and quickly changing environment and are able to talk specifically about heavy issues while bringing positivity to your work and colleagues, you could be an excellent fit for our team.

About the role:

As a Data Scientist, you build machine learning models to add intelligence to your team’s product. You will uncover valuable insights, to expand and build on our existing and future products. The work you will do will be a combination of finding quick wins and developing longer term research. You will collaborate closely with Engineering and Product to identify insights and build models that will make an invaluable impact. You will be responsible for acquiring data, crafting and performing analytical experiments in a disciplined manner, evaluating and iterating on results, and discussing results with your team. When you and the team conclude that the model or insight is ready to be shipped, you will partner with members of the Engineering team to simplify, architect, and implement an infrastructure for continuous deployment.

What You’ll Do:

• Research and develop statistical modeling for data analysis.
• Build machine learning models to help end online child sexual abuse.
• Collaborate with team members to drive understanding of product and technology standards needs and devise possible solutions.
• Discuss results and ideas with key partners, including child victim identification specialists, relevant law enforcement, and technology companies.
• Implement new statistical methodologies as needed for specific models or analysis, prioritizing fairness in design and build.
• Work with Data Science and Engineering team members on deploying insights and models and continuous model training and deployment.
• Keep up-to-date with the newest developments in data science and machine learning.

What We’re Seeking:

• A commitment to putting the children we serve at the center of everything you do.
• You have experience designing, building, and deploying computer vision (traditional and deep learning) applications for production use cases.
• You have a background in data science and statistical analysis.
• You have an ability and interest in learning new technologies quickly.
• You have a passion for machine learning and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.
• You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial.

Technologies we use:

You should have at least one year of professional experience with these:

• Tensorflow or PyTorch
• OpenCV (or equivalent image manipulation library)

You should have non-trivial experience with at least a few of these, but we’re open to teaching folks that have the desire and ability to learn the rest.

• Pandas
• Scikit Learn
• Spacy, HuggingFace for NLP
• Jupyter

At Thorn, we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize ersity within our team and encourage people from underrepresented backgrounds to apply. Your skills are needed here.

Workforce Management & Analytics Director

• ID: 2022-1397
• # of Openings: 1
• Job Locations: US-Work From Home
• Category: Financial Services

Project Overview

Omni Interactions is looking for a Workforce and Analytics Director to join us. Who is Omni? We’re disrupting the work-at-home contact center model by using fresh faces & new ideas to build our business & attract clients. We want your expertise & drive to help Omni find its footing in this growing world using automation to build the next generation of contractors. How? Not by using buzzwords, but by using creative solutions. Do you have the vision & drive? Join the Omni-Verse & change the world.

Who is Omni? Omni is a start-up with a vision – Our Gig Brand Ambassadors (GBAs) are independent contractors who have specialized skills & represent a particular brand consistently across all channels (email, text, phone, chat, bot).

We are also reinventing how gig workers are treated—improving earning opportunities and forming communities of interests, in which GBAs who share similar special skills can connect and feel a sense of belonging.

Summary:

We need a strong, data-driven leader with a vision to join us, learn our clients’ business & headcount/workforce management model, deliver on metrics, and then: transform our workforce management and analytics. Nothing is off limits here. We want you to bring your ideas to disrupt the business with innovation. You’ll execute your ideas that change the interactive model of work-at-home customer service.

Job Description

• Own designing/building optimized Forecasting model
• Own designing/building scheduling model for all Omni clients
• Own reporting and analytics for all Omni clients
• Partner with finance to build annual, quarterly, and monthly forecast budget
• Partner with customer service technology teams on new initiatives, including launch of industry-leading decision support tools
• Coordinate with Operations, Gig Talent, and Finance teams to analyze historical data, headcount, Service Level and forecast demand
• Fully understand client contracts, staffing, and reporting requirements
• Managing, supervising, and leading the Workforce team responsible for forecasting demand, headcount, scheduling, skilling, and performance management.
• Working to ensure this team is proactively working to meet service level agreements by staying in constant communication with business partners and leadership
• Serving as primary point of contact for leadership and business partners related to staffing.
• Collaborate with Sr. Leadership on new initiatives & moving your ideas forward
• Use your excitement, drive, & business acumen to deliver the disruption we’re looking for
• Continuous improvement – always be moving forward – it’s one of our guiding principles!

Qualifications

• 5+ years of leadership experience in workforce management and reporting in a multi-site, multi-channel contact center
• 5 years of BPO/Contact Center experience
• 3 years of leadership experience
• Expert level knowledge of a workforce management software is preferred (IEX, Aspect eWFM, Verint/Blue Pumpkin, Genesys, etc)
• Expert level knowledge of dashboard and workflow automation tools is preferred (PowerBI, Power Automate, PowerApps, RPA, Python)
• Actively seeking out and vetting new technologies
• SQL Database experience preferred
• Proven experience providing project and change management for multiple, simultaneous department and cross-functional projects
• Demonstrated ability to synthesize quantitative data into easy to understand and actionable recommendations through a consulting mindset
• Experience with SaaS business models required.
• Must love data
• Driven by collaboration & teamwork
• Exceptional interpersonal & communication skills
• Never settle for less & always be learning
• Have a personality of working smarter, not harder
• Unleash creative possibility
• Flexible, cool, calm and collected iniduals will do best in this role

Education & Experience

• A Bachelor’s degree in business discipline (eg. Finance, Accounting, Management, Math, etc) or equivalent experience

Why Join the Omni-Verse:

We’re a collection of thinkers & doers who are always looking ahead to what we can do better. We’re always challenging ourselves to reimagine what’s possible. We offer a comprehensive salary + benefits package to attract and retain the top talent in order to enhance our culture. Here’s an overview of what you’ll get when you join Omni:

• Join a culture of People first, never settling for what was done yesterday, where we challenge the mold
• No egos – join a culture of collaboration
• 100% remote work environment – never go into an office – EVER!
• Competitive benefits package – medical, dental, vision, HSA/FSA, 401(k), life, AD&D, unlimited PTO & more

The anticipated salary range for this position is $90,000-$150,000 annually. This position is eligible to participate in an annual incentive program.

To join the Omni-Verse, apply now!

Title: Security Engineer

Location: Remote, North America

Mission

To reinforce our commitment to customers’ privacy and security, for its PaaS solution, Platform.sh is looking for a Security Engineer with a taste for Python and Go, excellent Linux system understanding, outstanding written English skills, experience working on PCI and/or SOC 2 compliance, and a real hunger for the challenges of building compliant distributed systems. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be the job for you.

We are targeting engineers that like writing documentation and can function in a high performing, multithreaded, 100% cloud-based, remote environment.

Security, privacy, and compliance controls are at the heart of what we do as our mission is to simplify the cloud. The job is to transform what is often regarded as red-tape and constraints to a well-oiled machine where everything is automated and where every constraint becomes a feature making the product better.

This role reports to our Security Operations Manager, and works in close interaction with our CTO, VP of Infrastructure, VP of Engineering, our Data Protection Officer, and our Customer Support teams.

In a given day you might:

• Act as a technical liaison between the Security department and our product, engineering, support, and operations staff.
• Create documentation and processes in English to help satisfy compliance requirements and/or internal process questions.
• Evaluate, deploy, and create systems and tools that will enhance our efficiency.
• Support our data protection officer and compliance team with information requests, pen testing coordinations, internal and external vulnerability scanning, disaster recovery, and related activities.
• Execute our security incident management process.
• Ensure all systems and services in our environment are securely designed, configured, managed, and monitored.
• Work with external auditors to answer questions on PCI and SOC 2.
• Participate in an on-call rotation, the majority of which is during normal working hours.

Qualifications

Minimum Qualifications:

• Experience with Linux (preferably Debian-based)
• Markdown
• Experience implementing PCI, SOC 2 , or related
• Operate largely independently (go take that hill) with management support
• Able to juggle several requests at the same time
• Experience securing cloud services (AWS in particular)
• Sysadmin experience
• Experience with git-based workflows
• Proficient in Python or Golang
• Experience with containerization technologies (LXC/LXD, Docker)
• Working knowledge of
  • Patch and Vulnerability Management process
  • Principle of Least Privilege
  • Incident response
  • Identity and Access Management
  • IPTABLES
  • Encryption: TLS, SSH, Disk, etc.
  • Ticketed change control
  • Snapshot-based backups
• CISSP, CISM, Security+, GCED, GICSP, GCIH, SSCP, or CASP+ Certification or similar
• Excellent written English skills

Preferred Qualifications:

• AWS, Google, and/or Azure certifications
• Experience with performing vendor security reviews
• Experience with Puppet
• Knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3
• Relational database skills
• Public speaking experience
• Ability to speak French or German
• Ability to kick ass in Chess or beat Zork without using a map
• Can bravely take on new challenges like a Gryffindor, analyze problems like Ravenclaw, protects our infrastructure and client data like a Slytherin, and talks with clients like a Hufflepuff.

Sound Like a Good Fit? We’d love to talk to you!

* This is a remote job

We are a worldwide distributed team and are looking for a candidate who can perform well working remotely. To be an effective performer here at Platform.sh, you’ll need to be able to effectively collaborate across time zones while operating with a high level of independence and autonomy.

< class="section page-centered"><>

Location:  International, Anywhere; 100% Remote

About Us

At Close, we’re building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we’re leading the industry toward eliminating manual processes and helping companies to close more deals(faster). Since our founding in 2013, we’ve grown to become a profitable, 100% globally distributed team of 60+ high-performing, happy people that are dedicated to building a product our customers love.

Our backend tech stack currently consists of Python Flask web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, Postgres, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes. Our infrastructure is heavily automated using AWS tools, Terraform, and Ansible.

We open source – using dozens of open source projects with contributions to many of them, and released some of our own like ciso8601, LimitLion, SocketShark, TaskTiger, and more at https://github.com/closeio

About You

We’re looking for a full-time Site Reliability Engineer with a passion for databases(both SQL and NoSQL) to join our core team who has significant experience building, managing, and monitoring infrastructure, databases, and backend services at scale.

< class="section page-centered"><>

Come help us with projects like…

• Scale our Elasticsearch, PostgreSQL, and MongoDB clusters to support our data growth
• Automate the maintenance and upgrades of our PostgreSQL and MongoDB databases
• Further develop our Prometheus/Grafana monitoring infrastructure
• Tighten security across our infrastructure
• Improve our public API’s performance and resiliency
• Building out our Kubernetes infrastructure to include additional services, increased redundancy/scalability, and harnessing new k8s features
• Implement autoscaling techniques that balance performance, workload demands and costs
• Improve our CI/CD process making builds/deployments faster and safer

<>Bonus: Are you a PostgreSQL or MongoDB expert? Please let us know! 🌟< class="section page-centered"><>

You should…

• Expert knowledge of database internals either PostgreSQL or MongoDB.
• Demonstrable expertise in database performance.
• Experience developing large-scale schema migration solutions.
• Have significant experience with *nix, Python, bash, Terraform, Ansible, or similar backend systems and frameworks
• Have experience configuring monitoring, logging, and other tools to provide visibility and actionable alerts
• Enjoy automating processes using Python, bash, Terraform, Ansible, or other scripting languages
• Have experience with Docker containers and containerized service
• Understand the full web stack, networking, and low level Unix computing
• Always be thinking of ways to improve reliability, performance, and scalability of the infrastructure
• Be self-motivated and comfortable with responsibility
• Have participated in and be comfortable with being part of an on-call rotation.(1 out of every 10 weeks)

< class="section page-centered"><>

Why Close?

• Culture video 💚
• 100% remote company (we believe in trust and autonomy)
• Choose between working 5 days/wk(standard full-time) or 4 days/wk @ 80% pay
• Annual team retreats ✈️
• Quarterly virtual summits
• 5 weeks PTO + Winter Holiday Break
• 2 additional PTO days every year with the company
• 1 month paid sabbatical every 5 years
• Co-working stipend
• Revenue Share (after 1 year)
• Paid parental leave
• Medical, Dental, Vision with HSA option (US residents)
• 401k matching at 6% (US residents)
• Dependent care FSA (US residents)
• Contributor to Stripe’s climate initiative 🌍 ❤️
• Our story and team 🚀

< class="section page-centered"><><>At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/life harmony is an important part of our business – we believe you bring your best to work when you practice self-care (whatever that looks like for you).<><>We come from 16 countries located in 5 of the 7 continents — looking at you Antarctica and Australia 😉 ….. We’re a collection of talented humans rich in erse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.<><>Our team is growing in more ways than one – we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.<>

Location:  US Locations Only; 100% Remote

About the Role:

As a Lead Growth Engineer, MarTech at Facet Wealth, you are part of a cross-functional Business Operations team that plays a large role in tracking and enabling our client conversion and onboarding process among. You collaborate with Marketing, Product and Data teams and are the expert voice for developing  a world class infrastructure to support our exponential growth. Our goals are focused on developing a product to improve the financial lives of millions and you are a critical driver of our mission.

We expect you to be proficient in modern front and back end tools and development methodologies and adtech/martech. You must be interested in learning new languages, technology stacks, tackling large and complex problems, and possess the ability to work both independently and in a peer programming environment. You must be able to have a holistic sense of the flows of our data and system in order to ensure no corruption of data or automation is introduced. You will be a leading figure of our Campaign Operations functions within Business Operations as you will be a part of understanding how to operationalize Marketing/Campaign efforts and working with Business Operations leadership add these requirements to all planned creative briefs for transparency and planning purposes.

Tremendous growth potential exists at Facet – your growth opportunities are virtually unlimited. We are truly passionate about helping realize our team members’ potential through active mentorship. We value drive, ownership, and commitment as we grow our company.

Day-To-Day Responsibilities:

• Work with DemandGen Marketing on all strategic efforts by applying CampaignOps needs in creative briefs and enabling strategy via technology
• Managing MarTech Growth Engineer – Prioritizing, Task Management, QC, Technical Guidance
• Proactive monitoring of system health; establishing said alerts
• Reactive Triage of system issues as alerted
• Continuous updating of MarTech Stack tool
• Management of Websites and Web forms
• Collaboration with SFDC dev/admin team to ensure system alignment and tandem
• Vetting New Tools required for stack from Technology standpoint (improvement and optimization) or from business needs.

Basic Qualifications:

• Education: BS in Computer Science, Computer Engineering or a related field, OR equivalent experience
• Experience: 4+ years of relevant experience
• Deep understanding of the tools that power marketing automation, experimentation, personalization, attribution, and analytics.
• Expertise in implementing third-party tools and integrating them in first-party applications: Segment, Optimizely, Iterable, Amplitude, Google Analytics, WP, Salesforce, or similar products
• Ability to implement new flows and set up A/B and multivariate tests using tools such as Optimizely, Adobe Target, Maxymiser
• Desire and ability to rapidly iterate through Build/Measure/Learn cycles to find the optimal solutions
• Strong with front-end technologies (HTML, CSS, JavaScript)
• Experience interfacing with Web Services platforms and concepts, RESTful APIs, SOAP, and XML/JSON as necessary to integrate and automate systems
• Desire to push oneself to learn and grow on a daily basis
• Desire and ability to work both independently and as part of a a cross functional team
• Desire and ability to receive direct feedback and mentorship

Preferred Qualifications:

• Experience with jQuery, HTML, CSS
• Experience with WordPress, Drupal, Joomla etc
• Experience with Google Analytics
• Experience with Optimizely, Adobe Target, Maxymiser, etc
• Experience with Multitouch Attribution and paid media tracking solutions

Benefits & Comp:

• Competitive yearly salary (salary to be determined by the experience, knowledge, skills, and abilities of the applicant, as well as alignment with market data)
• Equity
• Unlimited PTO
• All the benefits: medical, dental, and vision insurance, 401(k) with employer match, short and long term disability coverage (paid by Facet), life insurance options and paid maternity and paternity leave
• Certification reimbursement program
• Work from anywhere in the US

Equal Opportunity Employer

We’ve consciously built an equitable and inclusive culture where everyone is welcome to bring their authentic selves to work. At Facet Wealth, we specifically look for iniduals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our clients and employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: US Locations Only

Technical Editor, Google Cloud

• Google
• In-office:San Francisco, CA, USA
• Remote eligible
• Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:

In-office locations: San Francisco, CA, USA.

Remote location(s): United States.

Qualifications

Minimum qualifications:

• Bachelor’s degree in a related technical field or equivalent practical experience
• 5 years of experience editing and managing customer-facing technical content for a developer/technical-practitioner audience

Preferred qualifications:

• Experience with Content Management Systems (CMS)
• Experience with HTML and Markdown
• Understanding of information architecture

About the job

Technical writers plan, create, and maintain educational content as an integral part of the engineering or user experience. The content is often in the form of documentation, but may also be UI text, sample code, videos, or other educational material. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics in a way that’s useful to their audience.

As a Technical Editor, you will edit tutorials, conceptual material, and architectural diagrams for software developers and IT experts who want to use Google’s Cloud Platform. You will provide guidance to a team of professional Technical Writers and subject-matter experts who are creating product documents, including giving input and direction on document types, content model, style, terminology, and site design.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Additional Information

(Colorado only*) Minimum Salary of $132,000 – $142,000 + bonus + equity + benefits.*Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation range for this role when being hired into our offices in Colorado.

Responsibilities

• Edit technical content for the Google Cloud Platform community, customers, and prospective customers.
• Manage ongoing updates, set, and own all deadlines.
• Understand, know, and update standards, templates, editorial guidelines, and globalization best practices.
• Work with the Development, Sales, Marketing teams, partners, and other internal groups.

Senior Technical Copywriter

Anywhere

BuddyBoss

This Job is For You If:

• You enjoy working in a data-driven, collaborative, and result-oriented environment
• You have an organic approach to networking, helping people and making connections
• You have strong analytical, problem-solving and troubleshooting skills
• You are positive and energetic with a can-do, professional, and responsible attitude
• You enjoy communicating with people and have excellent interpersonal & presentation skills

What You’ll Do:

As a Senior Technical Copywriter at BuddyBoss, you will be working very closely with our Product Design and UX / UI teams to fully understand the scope / functionality and implementation for our BuddyBoss customers and end users. You will be using your creative panache to create simple yet powerful technical documentation for end users. The right fit for this role will enjoy playing with new product features, testing edge cases, understanding how our audiences perceive the user experience and help not only shape the product and its use, but also create video tutorials on the best way to use and implement the new features. If you enjoy technical products and like helping end users with seamless user experiences this job is for you.

Your day will look like this:

• Creating product documentation and tutorial videos for BuddyBoss and all our products / features and enhancements
• Creating documentation for product integration
• Creating plugin, theme review, and tutorials
• Providing peer review of content authored by release teams
• Playing with our new Product features (before they are launched), and using our written scopes and Loom videos in JIRA to shape the user experience and journey
• Talking to the Product team members for any needed clarification
• Writing scripts for video tutorials
• Configuring demos for our all scripts and tutorials
• Working closely with the marketing team to plan products promotions and campaigns
• Becoming very comfortable with writing in the BuddyBoss brand voice
• Gaining a deep understanding of our products and marketing strategies
• Testing products to get a deep understanding of all the features and reporting bugs you find as you create documentation
• Researching copy angles, gathering social/scientific proof and understanding market messaging
• Understanding our audiences’ wants, needs, and pain points
• Crafting compelling copy for a variety of mediums/campaigns including emails, websites, product pages, landing pages, ads, videos, webinars, case studies, transactional pages and social
• Writing copy that is clear, compelling and concise but also compassionate and creative
• Other related responsibilities, as we see fit

Bonus Points if you can:

• Actually film/edit the video!
• After video is done, converts the script into a more straightforward step-by-step written tutorial
• Using Git to play with features and their use cases, switching between branches to explore edge cases and try to make it super seamless.
• Knowledge of Final Cut Pro and/or Adobe Premiere, and how to film screencasts

Here is what you should have to succeed in this role:

• Proven working experience in technical writing of WordPress related software documentation (Themes and Plugin documentation)
• You have 5+ years of relevant work experience as a technical writer in the software or infrastructure industry, writing developer guides and API reference documentation.
• Experience with Version Control Systems such as Git, Pull Request Reviews and Continuous Integrations tools.
• You have excellent written and verbal communication skills and hold a degree in a Technical Discipline.
• Ability to deliver high-quality documentation paying attention to details
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written skills in English
• Strong working knowledge of WordPress
• Basic familiarity with the SDLC and software development
• University degree in Computer Science, Engineering or equivalent preferred

Monthly Salary: $1200 – $1500 USD

Title: Technical Client Service Representative – Work From Home

Location: US-USA Work At Home-USA Work at Home

Job Description:

Are you looking for an opportunity to use your knowledge of hardware and software to support clients? Do you have a background in providing technical resolution via email, phone or other electronic communications? Does your background include experience in reading situations; putting customers at ease and communicating to effectively and efficiently respond and resolve?

Join us

We’re Sutherland and we are hiring full-time, work-from-home Technical Client Service Reps to provide next-level care for customers of one of our leading customers, a major company innovating the automotive industry for dealers, buyers and sellers alike. The iniduals we seek will be responsible for delivering exceptional service to customers calling in with questions related to hardware and software. You will verify proper installation and configuration of software; answer questions and provide training related to the proper use of systems and applications.

Qualifications:

The iniduals we seek will be reliable and dependable, and possess:

• One year of relevant technical customer service/help desk experience
• PC hardware and software troubleshooting skills
• Strong communication, problem-solving and organizational abilities
• Good telephone skills
• High School Diploma or equivalent

Requirements to work from home:

• A quiet and distraction-free, secure place to work.
• Excellent Internet connectivity:
  • Internet access speeds of 10 Mbps upload and 30 Mbps download – the faster the better!
  • In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates (Wireless and/or satellite Internet Service Providers are not compatible with our systems).
• A computer with:
  • 1.6 Ghz Dual Core processor (the faster the processing environment, the better)
  • 16 GB RAM
  • 10 GB available hard drive space
  • One or more available USB ports (2.0 or greater)
  • Sound/audio support
  • Windows 10
  • 2 – 20 inch monitors
  • Wired Keyboard
  • Wired Mouse
• A headset to use for training and meetings that is/has:
  • USB
  • Dual ear
  • Noise-cancelling microphone
• A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.

Title: Data Analyst, Insights and Analytics – Customer Operations

Location: Work from Anywhere

Classifications: Remote Full-Time

At Squarespace, Customer Operations empowers users via scalable self-help tools, personalised support and customer advocacy. Our team runs 24/7 with over 300 people based in New York, Dublin and Portland. As a Sr. Data Analyst, you’ll run quantitative insights efforts in Customer Operations. This role will design and execute innovative analysis that build upon our foundational understanding of the Customer Operations ecosystem and unlock actionable insights that move our business forward.

This position requires strong analytical, communication, and relationship skills as well as strong problem solving skills. Success in this role means you are able to work with stakeholders across geographies, businesses, and functions.

The role reports to the Sr. Manager of Data Analytics, Customer Operations.

Responsibilities

• Develop the strategy and drive the analytical agenda for the Customer Education function.
• Partner across departments and teams, including other members of the Analytics team and Data Engineering, on defining and reporting key metrics performance and insights to drive success in setting and achieving goals
• Deeply understand and articulate the global customer experience and competitive landscape to influence decision making through data-driven approaches
• Contribute to designing and monitoring ETLs that consolidate data into consistent and reliable datasets for analysis
• Educate around BI tools and drive consistent usage

Qualifications

• 4+ years experience in business intelligence, analytics or related functions
• Strong analytical and problem-solving skills
• Mastery of SQL and experience with BI reporting (e.g., Looker) and databases (dimensional and relational), including data ingestion. Some Python or R knowledge required.
• Comfortable working both independently with minimal guidance and closely in a team setting
• Excellent communication skills and ability to build solid relationships with iniduals at all levels, in multiple geographies and business functions, both internally and externally
• Strong project and process management with proven ability for planning, scheduling & coordinating

Benefits & Perks

• Health insurance with 100% premium covered for you and your dependent children
• Fertility and adoption benefits
• Retirement benefits with employer match
• Flexible vacation & paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• Pretax commuter benefits
• Education reimbursement

Title: Head of Information Security – US Remote

• Location: Waltham, MA, US, 02451
• Brand: Vista
• Department: Technology
• ShiftType: UNITED STATES
• Facility: Waltham

What You Will Do:

• Security Leadership. Serve as the lead for security at Vista, which includes technical integration aspects of security technologies and processes. Provide expert counsel to tech and business leaders and to the CTO.
• Effectively lead the Vista security members, manage their careers, and provide them opportunities. Work with them on the security vision deployment true out Vista.
• Organizational Leadership. Effectively lead the security team through interactions with R&D and other technical domains within Vista. Working with the members of the security team you will create a security vision and roadmap to inform prioritization across the organization.
• Security Assessment. Continuous security assessments need to be performed to establish a realistic understanding of the maturity levels of the various security capabilities according to the NISTCSF. Fluency in working with NIST-CSF is absolutely required. Familiarity with the FAIR risk management framework is highly sought after as it is being used to manage risk across the Cimpress companies.
• Global scope. Vista is a global company with locations in the US, EU, and Asia. The role requires strong communication skills and the ability to scale the security team’s impact through organic means such as the security champion program.
• Engineering integration. As security is coordinated into the dev processes at Vista, the role requires a strong technical background and experience with modern development practices.
• Communication & Coordination. You will be encouraged to translate technical risks into organizational ones when communicating with senior leadership. The role also includes responsibilities for addressing compliance and regulatory requirements at Vista and works closely with the legal and data privacy functions.

Your Qualifications:

At Vista, we value the experiences that inidual team members add to our culture. Please don’t hesitate to apply even if you don’t meet the exact qualifications, we look forward to learning more about you!

• 10+ years of proven experience as an information security leader with exposure to ecommerce businesses and small/medium enterprises.
• Significant experience across modern engineering and product teams within technology organizations. Proven track record implementing the following programs: incident response, DLP/DR/BCP, IAM, security architecture, DevSecOps, privacy by design and policy/compliance.
• Technical education (EE/CS degree) as well as a business mentality to be able to translate technical scenarios to business impact.
• Significant experience working in hybrid onprem and cloud environments. Experience with manufacturing facilities a plus.
• Outstanding written and verbal communication skills. Ability to serve broadly as a security consultant, advocate and authority.

Nice to Have:

• Modern technologist and problem solver. We thrive to allow our businesses to be as competitive and innovative as possible.
• Business strategy Security is a force multiplier at Vista. We believe in small teams that can make an impact through shared responsibility models and demonstrating resources outside of the team.
• Values team building and chemistry – advocates a servant leader mentality.
• Utmost integrity dealing with sensitive security issues.

Why You’ll Love Working Here:

Being at Vista means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.

Vista has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vista’s CEO, Robert Keane, was recently honored with Comparably’s Best CEOs award, listing him among the top CEOs according to employees.

Remote First-Culture:

In 2021, Vista adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self. Vista also provides collaboration spaces for team members to work physically together when it’s safe to do so or believe in office working will deliver the best results. Currently we are enabled to hire remote team members in over 20 US States as well as several countries in Europe: Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.

About Us:

As an e-commerce powerhouse, Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Equal Opportunity Employer:

Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

Senior User Researcher (m/f/d)

Remote or Berlin

Pitch is the collaborative presentation software for modern teams. We’re focused on making it fast and delightful for teams to create and deliver beautiful presentations, and easy for anyone to find inspiration from templates crafted by experts. Since we launched Pitch publicly in October 2020 and raised our Series B funding in 2021, over 100,000 teams have adopted Pitch as their presentation software of choice, including top brands like Intercom, Superhuman, and Notion.

We are looking for a Senior User Researcher to join our newly formed Collaborate product pillar. You’ll be working alongside a cross-functional team of passionate Designers, Engineers, and Product Managers to inform all features within Pitch that empower our users to work and communicate with each other while crafting decks and beyond. You’ll own the research roadmap within this product area and be responsible for understanding and communicating the needs, behavior, and emotions of Pitch’s current & future users.

What you will do

• Work cross-functionally with product, design and marketing teams, ensuring actionable user insights are represented and considered in all decisions within your product area.
• Collaborate with other insights functions, like Analytics, Community Support, Product Marketing, to paint a full picture of the problem space & opportunities ahead.
• Autonomously own the research roadmap & prioritise research questions in your product area.
• Use a wide range of research methods to help teams find clarity: User interview, Usability testing, Survey, Card sorting, Task analysis, Diary study, Heuristic evaluation, etc
• Use gained insights to inform short-term roadmaps and longer-term strategies for your product area.
• Be part of a growing research team, mentor designers & other team members in your product area in conducting their own studies.
• Contribute to the evolution of Pitch’s research practice.

What you should offer

• 4+ years experience conducting UX Research studies in multidisciplinary teams.
• Solid knowledge on mixed-method research approach, able to collaborate with other insights functions, especially Data Analytics on activities like experiment design, triangulating qualitative & quantitative research findings, UX metrics, etc.
• Able to demonstrate past research work and its business and/or product impact.
• Excellent English communication skills (written and verbal).

Bonus points for…

• Experience with Growth & Team collaboration topics.
• Experience with quantitative UX Research methods.

Sr Blockchain Developer – 100% Remote

Remote

Engineering Platform Engineering

Remote

A BIT ABOUT US

We are a bold new game studio with a mission to build cutting edge AAA entertainment for the 21st century. Our founders are veterans in the online games, social games, and crypto fields. We are fully funded and building a dream team of AAA-developers who want to work with the best of the best and take their careers to the next level. See press coverage: Bloomberg, VentureBeat, CoinDesk.

THE MISSION

As a world-class blockchain developer, you will design, implement, and distribute a secure blockchain-based network. You will be analyzing our blockchain needs, designing customized blockchain technologies, launching, and maintaining our blockchain network. This is a remote position that can be done from anywhere in the world.

RESPONSIBILITIES

• Collaborating with managers to determine blockchain technology needs and envisaged functionalities.
• Creating application features and interfaces and writing multithreaded code.
• Applying the latest cryptology techniques to protect digital transaction data against cyberattacks and information hacks.
• Maintaining client and server-side applications.
• Optimizing and securing blockchain applications by both integrating new tools and technologies and developing new functionality.
• Educating Customer Support personnel on blockchain features that allow secure digital payments.
• Keeping up with current blockchain technologies and cryptography methods.
• Evangelizing blockchain features and capabilities to be used within the studio.

REQUIREMENTS

• Bachelor’s degree in information security, computer science, or related.
• 3+ years of experience as a blockchain developer.
• Advanced proficiency in programming languages, such as C++, Java, Javascript, and/or Python.
• Advanced proficiency in writing, using, auditing, Solidity based contracts.
• Knowledge on Web3.js
• Extensive experience in back-end development, algorithms, and data structures.
• Experience working with large codebasesKnowledge of cryptography and blockchain protocols (Hyperledger, Multichain, Enterprise Ethereum, Corda, and/or Quorum)Familiarity with P2P networks.
• In-depth knowledge of best practices in blockchain management and data protection.
• Advanced analytical and problem-solving skills.
• Superb organizational skills and keen attention to detail.
• Excellent communication and collaboration abilities.

DESIRABLE

• Gaming experience.
• Experience with large scale backend architectures.

WHAT WE OFFER

• Fully remote work, with a yearly company offsite (once travel becomes feasible).
• Experience working with gaming veterans of game titles with a gross aggregate revenue well over $10B USD.
• Flexible PTO plus local/national holidays, per region.
• Experience creating a new IP with franchise potential.

Location: US Locations Only: 100% Remote

About ShipHero

Hello. We are ShipHero (https://shiphero.com). We have built a software platform entrusted by hundreds of ecommerce companies, large and small to run their operations and we continue to grow. About US$5 billion of ecommerce orders are shipped a year via ShipHero. Our customers sell on Shopify, Amazon, Etsy, Ebay, WooCommerce, BigCommerce and many other platforms. We’re driven to help our customers grow their businesses by providing a platform that solves complex problems, and is engineered to be reliable and fast. We are obsessed with building great technology, that is beautiful, easy to use and is loved by our customers. Our culture also reflects our ethos and belief that by bringing passionate, talented and great people together – you can do great things.

Our team is fully remote, with most of our engineers currently spread over the Americas but have been building out teams in Europe as well. We communicate regularly using video chat and Slack, and put a strong emphasis on asynchronous work so people have large chunks of uninterrupted time to focus and do deep work.

Making sure you and the rest of the company are able to focus while being at work is really important to us. You can read our internal guide on how we communicate from our website: https://shiphero.com/careers/c…

About the role

We are looking for an experienced Software Security Engineer who will help us develop and enhance our in-house security tooling for automation. Your duties will include advanced development in Python/Django/Flask, but also a day to day security workload, such as security analysis and monitoring, enabling and improving existing security controls, vulnerability management, participating in security incidents and reviews.

You should have a solid Software Engineering background with a strong experience in Application Security and Web Technologies.

Requirements

• 5+ years as a Security Engineer.
• 5+ years as a Software Engineer using Python.
• Experience in automating security tasks and configuring security tools (SIEM, Web Scanners).
• Practical experience with Linux, Apache, Nginx, Gunicorn, Django, Flask, React, and MySQL.
• Practical experience using modern cloud deploy pipelines such as Infrastructure as Code (Terraform), Software Development Lifecycle, Continuous Integration and Delivery (Git & Atlassian Suite).
• Competence in spoken and written English.

Perks

• $2.500 so you can buy any equipment you need to be happy at your job
• 20 days paid vacation + new year & Christmas
• Conference days don’t count against your vacation days, we want you to stay up-to-date
• We will pay for courses & conferences, if you learn we all learn
• Salary range is $75.000 – $120.000 / year depending on experience and location

Location: US Locations Only

Title: Senior Business Analyst, Insights and Analytics – Supply Chain Operations

Location: US National

Classifications: Full-Time Remote

Join Our Community of Food People!

• The Senior Business Analyst, Insights and Analytics- Supply Chain Operations, is responsible for leading analytical support to relevant business partners.
• Analytical support includes conducting and delivering analyses, development and delivery of ad hoc and regular reports, and developing analytics and processes to support business partners’ supply chain strategies.
• This position is virtual/remote which means the work can be completed from anywhere in the United States except Hawaii or United States Territories.

Essential Duties and Responsibilities

Analytics and Solution Development

• Lead analyses for business partners to enhance goals of their program(s). Analyses includes working with Data Scientists to gather and cleanse data; incorporating and interpreting mathematical analyses with Decision Sciences team; and developing insights from analyses.
• Partners with Data Scientists and Decision Scientists on the types of business problems that can be solved; on how to problem solve for an approach on the data sets required; and on the methodology required
• Synthesize analyses and develop clear and concise communications and presentations to business partners. Present analyses to business partners with extremely limited oversight and supervision.
• Own relationships with all business partners including Directors, Managers, and Leads of assigned business function and other business partners
• Serve as Subject Matter Expert (SME) and thought leader of applicable analytics for assigned business function, including applicable analytics, appropriate applications today and in the future
• Conducts complex root cause analysis on business problems for business partners, in partnership with Data Scientists, to identify insights that inform and drive key business decisions

Tools and Reports Development

• Lead thought leadership in areas of tools and reports development. Create ad hoc and regular reports to meet business needs.
• Lead development of tools and reports for end users, including developing requirements, reviewing user stories, evaluating IT development progress, managing User Acceptance Testing, and training end users
• Trains teammates on 1:1 or group basis on use of key tools and reports
• Serve as a ‘Power User’ of custom and 3rd party applications, advanced querying and complex data aggregations and analyses not supported by a single application
• Collaborates with IT, consultants, and end users
• Serve as Subject Matter Expert (SME) of applicable tools, databases, and systems
• Engages with and contributes to Business Intelligence Center of Excellence (BI CoE) on best practices, lessons learned, and knowledge sharing on analytics and tools across the enterprise

Strategy, Process and Tools

• Identify and develop analytics to support and measure strategies for business partners
• Influence and evangelize analytical methodologies to support business partners’ needs
• Identify and implement opportunities to standardize processes through analytics and tools
• Lead integration of strategies, analytics, processes, and tools
• Develop and refine core best practices to enhance the influence of Insights & Analytics across the organization
• SME on processes and tools
• Collaborate with business function(s) on analytical needs for project needs (e.g., actively participate in functional meetings and cross-functional project planning meetings)

Relationships

• Reports directly to Manager/Sr. Manager – Business Analytics; Manager/Sr. Manager – Advanced Analytics Programs
• Embedded with business function
• Works closely with:Quantitative Methods Team
• Insights and Analytics Team
• Mentors Analysts at the direction of Direct Supervisor
• Interacts with:Senior management (VPs, Directors)
• IT (Business Analysts)

Qualifications

Education / Training

• Bachelor’s degree in Business / Marketing / Finance / Operations/ Supply Chain Management/ Engineering or related quantitative field required

Related Experience

• 5+ years demonstrated successful experience in analytical roles in statistical analysis, business analysis, data analysis, data reporting
• 5+ years demonstrated successful experience in food distribution, retail, CPG, or related industries with large datasets and transactional data

Knowledge / Skills / Abilities

• Business Strategy and Analytics, Strong cross-functional business acumen
• Cross-functional expertise across multiple business functions
• Excellent data manipulation and analysis skills
• Data querying methodologies and languages (e.g., SQL)
• Tableau or related visual presentation/reporting tool
• Cloud-based data warehouse environments (e.g., Snowflake/Redshift)
• Proficiency, active development, knowledge of, or application within at least two of the following a plus: Open Source Technology (e.g., Python, R)
• Ability to think logically and analytically
• Detail oriented
• Able to take complex, ambiguous problems, break them down into smaller parts, and problem solve to come up with a whole, integrated, and strategic solution
• Creative problem solver
• Self-direction and Team Work. High degree of motivation
• Ability to work independently and within a team
• Very consistent ability to build consensus and lead work streams
• Highly organized with the ability to multitask and prioritize workloads
• Proven ability to provide direction and oversight of project completion
• Has successively led multiple cross-functional projects
• Communication Strong verbal and written communication skills
• Strong presentation skills
• Able to communicate complex concepts clearly
• Ability to influence change within complex organizations
• Ability to relate to others
• Strong knowledge of information visualization best practices and strategies
• Has taken (or is enrolled in) and applying Insights and Analytics learning curriculum for Change Management, Project Management, and Presentations that Rock/Presentations that Deliver; or has attended similar related training initiatives
• Demonstrated ability to train varied audiences on analytics principles, tools, and leading analytics practices
• Proficiency in the following required: MS Office Suite, including: Microsoft Outlook
• Microsoft Excel (e.g., pivot tables; slicer; vlookup, hlookup; formulas; if then statements)
• Microsoft PowerPoint (e.g., update presentations; create graphs, tables and other data visualization techniques)
• Microsoft Word
• MS Access
• 3rd party tools with embedded querying, reporting, and analytical applications (e.g., functional tools used in marketing, sales, or supply chain)

Senior Technical Writer

REMOTE

MARKETING TEAM

FULL-TIME

PSPDFKit is an international technology company that develops and maintains industry-leading PDF software frameworks. Our global customer base consists of startup businesses, Fortune 500 companies, and every type of client and customer in between. Our organizational structure is mostly flat, with the majority of our international team working remotely and meeting during retreats. If you enjoy working independently and actively taking on responsibilities, you’ll fit right in.

We are seeking a Senior Technical Writer to drive the next generation of Developer Experience for PSPDFKit SDK. In this role, you will be responsible for the strategy, priorities, roadmap, and delivery of technical documentation, sample code, and developer onboarding for our SDK and API products.

You will work closely with our most senior leaders in both engineering, product, and marketing to define the investment strategy for this area. You will be the voice of the developer whose insights drive the continuous improvement of the technical documentation and the products themselves.

If you’re looking to impact the growth and direction of a company, you will find this role compelling, challenging, and rewarding.

Responsibilities

• Author and deliver the overall strategy for amazing technical documentation and continuously improve our developer experience metrics
• Write clear documentation, compelling tutorials, blogs, and engaging videos for the developer and technical audiences
• Plan and build developer onboarding materials such as inspiring tutorials, code samples, demo apps, explainer videos, and other technical articles
• Work with customer data, gather feedback, and drive your insights into content and product improvements

Qualifications

• +2-4 years’ experience in software engineering or technical writing
• Proficient in JavaScript and front end frameworks
• Experience designing, planning, and delivering content projects for developers and technical audiences
• A desire to advocate for a remarkable developer experience
• 1+ year of relevant hands-on experience with developer-focused products, such as APIs & SDKs
• Demonstrated ability to organize, sequence, and edit understandable documentation
• Great communication and technical writing skills
• Please note that you can be a perfect fit even if everything we’ve outlined above does not specifically apply to you. If you have any questions, please don’t hesitate to ask.

Assets

• Data-driven mindset with strong analytical ability.
• Familiar with Cristiano Betta’s “7 Sins Of Developer Experience” presentation.
• Experience creating and editing video content.
• Familiar with the OKR process.

What We Offer

• Competitive pay;
• Paid vacation (up to 5 weeks) plus an additional allowance for conferences;
• A family-friendly work environment and parental leave;
• Passionate and thriving work culture with a focus on learning and self-improvement;
• International travel for company retreats;
• A remote-first focus and flexible working hours;
• Ownership of work and tasks.

An Application Should Include:

• A description of your work history (such as a resume, LinkedIn profile, or prose).
• It’s vitally important that every person working for us identifies with and is passionate about our core values.

PSPDFKit’s Core Values

• Continuous Improvement
• Be open to feedback and to changing your mind
• Search out and welcome different perspectives
• It’s always about people, our people, and our customers
• Trust and be excellent to one another
• Explore, be creative, experiment and be willing to embrace the latest technology
• Aim to get things done the right way and care about quality

PSPDFKit is an equal opportunity employer with people from many different cultures and countries. We celebrate ersity and are committed to building a team that represents a variety of backgrounds, skill sets, and perspectives, as well as providing our employees with a work environment free of harassment.

We do not discriminate on the basis of race, color, religion, age, marital status, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity or expression, or any other non-merit factor. We’d especially love to receive applications from iniduals who are underrepresented in the tech industry.

VP People Analytics, Rewards and Digital Work Experience

• New York, New York, United States
• People
• Full time

Description

As the VP People Analytics, Rewards and Digital Work Experience, you will develop key People practices to enable Jellysmack to scale at pace. Together with your team you will develop best-in-class solutions to ensure that our People-related decisions are driven by the right data and insights. You will build and execute a rewards strategy to ensure that we can attract, motivate and drive the best talent globally. You will bring strong expertise and creativity, and listen to the voice of our employees to launch exciting new programs and experiences through a dedicated “People Innovation Lab”

This position is a unique opportunity to be at the forefront of Jellysmack’s exponential growth, to develop and continuously improve scalable, flexible, and innovative frameworks around rewards, recognition and digital work, and drive their implementation at an extremely high-pace

As an integral member of the People Leadership Group, you will bring demonstrable experience of having led and inspired teams, as well as effectively collaborating with other People and business functions to work towards shared goals.

Responsibilities:

• Build and lead the People Analytics & Strategy, Rewards & Digital work experience teams
• Ensure that meaningful data is available to inform decision-making around people topics.
• Introduce scientific experiments within the People space.
• Leverage the latest technology to create robust forecasting and deep e analysis, scale the people data store, solve employee experience problems using predictive modeling, machine learning, forecasting or statistical modeling.
• Develop Jellysmack’s compensation philosophy, drive competitive and attractive rewards strategy that is equitable, inclusive, cost-effective and consistent with market trends and business priorities.
• Develop and scale global compensation programs and practices (job evaluation, classification, salary structure, short-term and long-term incentive programs, recurring compensation cycles, compensation program targets, quota planning, etc)
• Taking into consideration remote digital workplace, help us establish a performance-driven culture through understanding the flow of people through Jellysmack and incorporating data into decisions on how to hire, promote, compensate, and retain talent.

Requirements

What we’re looking for

• You are highly analytical: a background in Statistics, Data science, Computer Science, Math, Operations Research, Physics, Economics, or other quantitative fields is preferred.
• You have progressive global compensation and equity management experience within a high-growth technology company, specifically in developing a unique rewards structure that has anticipated growth demands during global scaling.
• Inventive and agile in your approach, you are able to demonstrate flexibility and customer focus and react quickly to changes.
• An inclusive and growth mindset with the ability to tap into a erse range of ideas and solutions.
• High personal performance standards, with the desire and ability to continuously learn.
• Outstanding written/verbal communication skills and a proven capability to present complex concepts in a concise and understandable way to a variety of audiences, including the highest level of the organization.

Nice to have:

• Familiarity with AI/data science ethics including fairness metrics, bias mitigation, model transparency & explain-ability
• Familiarity with: Statistical Analysis & Modeling, Design of Experiment, Causal Inference & Program Evaluation, Uplift Modeling, Behavioral Science

Benefits

The Location

Jellysmack believes in a flexible work environment in which anyone can work from anywhere. This is why we’ve implemented our flexible location philosophy, meaning you get the best of both worlds: you can choose to work from home and/or from our offices in Paris, New York, Los Angeles and Corti. Thanks to our partnership with Wework, you can also work in any Wework around the world.

In order to make sure you get the best working environment, you will get a $300 allowance to get set up!

The Perks

• Early Summer release Fridays
• Paid volunteering: 1 day dedicated to supporting a cause of your choice
• Company sponsored wellness programs and events
• Competitive Healthcare coverage
• 401K match

The Difference

Our commitment to ersity and inclusion at Jellysmack, we believe that the best ideas come from the erse cultures of our team members. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. Creating a work culture that is safe and comfortable for our people to flourish is our main focus.

The Company

Jellysmack’s story started in 2016, and since then, our unrivaled platform optimizes and distributes video content across social media platforms and allows creators to reach genuine new fans with zero effort. We are the only company building the hyper-engaged communities that every creator dreams of because, first and foremost, we are creators too.

Creatives ourselves, we’re home to over 500+ influential creators, including Derek Deso, Karina Garcia, Brad Mondo, MrBeast, Bailey Sarian, and Patrick Starrr. Jellysmack optimizes, operates, and distributes creator-made video content to Facebook, Instagram, Snapchat, TikTok, Twitter, and YouTube. The company’s creator strategy builds upon its success in scaling its own original content channels in beauty (Beauty Studio), soccer (Oh My Goal), gaming (Gamology), and more.

Through the power of our data, we maximize reach and revenue so our creators stay focused on their passion—creating the best content for their global fan bases. We turn that passion into a brand and that brand into an empire.

Ready to be part of a great human adventure? We’re dedicated to making the best working environment possible for our people. All you have to do is apply; we are ready to let you show off your talent!

Title: Senior Data Scientist (B2C, Marketing Analytics, Modeling) – REMOTE

Location: Remote US

Category: Analytics|Health Care Analytics|Enterprise Analytics

Come help drive innovation and growth in CVS Health, a company that touches one in three US consumers, and has a storefront within 10 miles of 80% of the US population, by helping our Commercial organization drive incremental membership and margin.

The B2C Marketing Senior Data Scientist is a perfect role for analytically minded iniduals with skills in both consulting and data science. In this role you won t be just building models but working directly with internal leaders to understand their needs via consultative problem solving, developing and refining models using vast data sets and the latest machine learning techniques. Afterward, you will deliver strategic actionable insights to stakeholders with verbal and written communication. If you re well-rounded, you ll thrive.

Typical questions the B2C Marketing Senior Data Scientist will address include who are our best prospective consumers? How should we pursue them? What should we do to retain and grow them? Which consumer segments have the most opportunity? What are the best omnichannel marketing strategies and channels to increase awareness, consideration, and conversion to achieve share growth? What is the right reach and frequency for the marketing campaigns to be efficient and effective?

Key responsibilities:

• Develop evidence based B2C marketing strategies and tactics that drive customer acquisition, retention, and maximize ROI- in partnership with marketing, sales, and other leaders. Specifically:
• Build consumer segmentation (demographic, behavioral, attitudinal), LTV, Marketing Mix, and propensity models.
• Conduct A/B testing and experimental design with Impact measurement / tracking.
• Lead the development of dashboards & self-service visualization tools to enable data-driven decision making.
• Drive breakthrough innovation in whitespace areas.

Additional responsibilities of the Senior B2C Marketing Data Scientist include:

• Management of analytics implementation and stakeholder relationships.
• Curiosity: desire to understand and probe into technical details.
• Delivery of high quality, timely work product.
• Partnership: working effectively in a matrixed and highly collaborative environment.
• Contributes to team success through training, erse assignments, coaching / mentoring.

Required Qualifications

• 4 years of analytically driven B2C marketing and/or growth strategy.
• 4 years of recent hands-on modeling experience using statistical (frequentist and/or Bayesian), machine learning, or deep learning methods; use cases include multi-touch attribution (MTA), marketing mix models (MMM), and/or consumer segmentation.
• 4 years programming experience with Python or R, SQL, Tableau (or similar visualization tools).

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

• 4 years of analytically driven B2C marketing and/or growth strategy.
• 4 years of recent hands-on modeling experience using statistical (frequentist and/or Bayesian), machine learning, or deep learning methods; use cases include multi-touch attribution (MTA), marketing mix models (MMM), and/or consumer segmentation.
• 4 years programming experience with Python or R, SQL, Tableau (or similar visualization tools).

Education

• Master’s or Ph.D. degree in Economics, Business, Mathematics, Computers, Statistics, or related fields

CP Support Enthusiast

EMPLOYMENT TYPE: Full Time

INDUSTRY: Technical Support

JOB LOCATION: Remote – Work From Anywhere!

WORKING HOURS: Full Time – 40 Hours Per Week

We are on the hunt for some epic talent to join our CampusPress family,

You’ll be working on various WordPress projects across WPMU DEV, CampusPress, and Edublogs.

RESPONSIBILITIES

The role will involve:

• Providing support by email to our Edublogs and CampusPress customers.
• Assisting with and solving all manner of WordPress questions, with style!
• Contributing to testing and QA with updates to WordPress core, plugins, and themes.
• Coordinating with developers over bugs, features and cool new stuff.
• Being an active part of the Incsub team.

Reach for the skies, we have a heap of many challenges and opportunities for those who aspire to do more!

QUALIFICATIONS

Requirements:

• Have a really good familiarity with WordPress, might even be able to code (PHP/MySQL and/or HTML/CSS) a bit, or a lot, even better
• Amazingly great communication skills
• Impressive response times, typing speed (it matters)
• Interpersonal skills, including the powers to swiftly build rapport with both current and potential customers
• Are a great team player, keen on working in an expanding, motivated, distributed support team
• Enjoy collaborating with others and don’t back down from a challenge
• Love people and love yourself!

We like all staff to be working 40 hours a week, but if you did want to work more hours, that’s also cool with us.

JOB BENEFITS

• Offer very attractive working conditions for the right candidate
• 28 days paid leave per annum (up to 35 days)
• Opportunities for paid travel to attend WordCamps and other industry conferences
• Long service leave (3 months off paid) after you’ve been with us for a while
• Up to 2 months salary bonus based on company growth targets
• Technology budgets every three years, the longer you serve, the higher the budget
• General expenses budget yearly, the longer you work, the more you get

WHAT SHOULD I DO NOW?

Download our CP Support Enthusiast Task Sheet, answer those questions and then submit your application. It’s that simple!

We are unable to consider applications that fail to demonstrate a high level of written communication.

REMOTE HR Data Analyst

• Remote, USA
• Virtual TN
• Virtual FL
• Virtual TX
• Virtual OH
• Virtual IL
• Full time
• REQ002292

At The Standard, you’ll join a team focused on putting our customers first.

Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right across the company and in our local communities.

We offer a caring culture where you can make a real difference, every day.

Ready to reach your highest potential? Let’s work together.

What You’ll Do

Use Workday to maintain and configure reporting and analytics that deliver relevant workforce information to a variety of audiences. Consult with partners across the enterprise including HR, Legal, Finance, and Sales to define and answer critical business questions about The Standard’s workforce. Analyze both structured and unstructured data and synthesize findings to create insights that inform practices and programs that effect the workforce. Must have experience working with sensitive or confidential data, data analysis and creating reports. An ideal candidate will have a strong understanding of HR programs and processes in addition to experience with analytic techniques specific to talent and workforce data.

The Skills and Background You’ll Need

Education & Experience: Associate’s degree required, Bachelor’s degree preferred. Typically requires minimum 5 years experience, or the equivalent combination of education/experience. Requires experience with data systems, data analysis, report creation and sensitive data. Experience with Workday and experience in Human Resources preferred.

Knowledge & Skills: Curiosity, critical thinking, collaboration, communication and math skills required. Knowledge of HR programs, talent data, basic survey methodology and a desire to use data to create insights, tell stories and inform programs preferred.

Job Complexity & Judgment: Works on problems of erse scope, often including sensitive or confidential information. Exercises judgment and discretion. Requires analysis and evaluation of multiple factors to answer moderately complex questions and resolve issues. Makes recommendations for new processes or procedures.

Independence & Supervision required: Typically receives little instruction on daily work. May require general instructions on new assignments. Initiative and resourcefulness are required.

Interaction & Influence: Contacts are typically company-wide and sometimes outside the company to provide or obtain information. Must be able to effectively collaborate as a team member across functional areas and influence thinking. Work products may be consumed by other functional areas within HR and across the company, business leaders and employees.

#LI-Remote

Note: The Standard is required to provide a reasonable estimate of the salary for this role when hiring a Colorado resident. The salary for employees working in Colorado in this role is listed below. The Standard’s package also includes incentive plan participation and comprehensive benefits including medical, dental, vision, retirement, and paid time off.

• Please note, eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including inidual and organizational performance.

Salary Range:

$59,600.00 – $116,500.00

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, drug test, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.

Title: Vice President of Production

Location: Work from Anywhere

Classifications: Remote Full-Time

Company Overview:

• A leader in creating deep and engaging experiences on PC and mobile, Jagex was founded in 2001 and is today one of the UK’s biggest and most respected video game developers and publishers.
• Famed for its flagship MMOs RuneScape and Old School RuneScape, Jagex has welcomed more than 260million player accounts to its world and created a $1bn lifetime franchise revenue.
• Today the RuneScape franchise exists beyond running games in live operations; our titles are living games that connect and inspire millions of players, with content and experiences both inside and outside of inexhaustible game worlds.
• Both RuneScape and Old School RuneScape, on PC and mobile, offer ever-evolving, highly-active worlds and our community-focussed development ethos empowers players to have a real say in how each game is shaped.
• Jagex is expanding and extending its portfolio with fresh franchise titles, new IP and, in 2018 launched Jagex Partners, delivering third-party publishing and operational services exclusively for the living games of the future.
• Jagex employs more than 400 people at its Cambridge headquarters and is on the hunt for talented people to work across the business to help the company to achieve yet another year of record growth and player satisfaction.

Job Purpose:

• Home to the iconic massive multiplayer online role-playing game RuneScape and its extended family of adventurous titles, we’re a leading games studio that places our players at the heart of everything we do.
• We’ve welcomed over 250 million players to RuneScape’s world of enthralling fantasy and, together with our team of passionate game creators, our community helps to shape how our games evolve.
• From casting votes on future game content, to interacting with the studio teams in live streams and in chat, we also join together in person at our celebrated fan convention, RuneFest.
• Together with our players, we’re united as one Jagex tribe. Together we’re building deep and engaging multiplayer gaming experiences for players everywhere.
• The Vice President of Production is responsible for defining and driving our production strategy across the Studio/Organisation.
• To coach and mentor leaders and production staff to deliver on our strategy, portfolio and associated roadmap whilst maximizing value and minimizing cost.

Outputs of the role:

• To make Production a super-power for Jagex
• A single and living view of work for the portfolio including people/allocation and studio wide planning.
• The studio leaders and staff have a deep understanding of the full end-to-end product lifecycle across all areas of the studio and are optimizing for player value production
• Production Craft Leadership for Studio
• Leadership coaching plan and delivery to increase the production effectiveness of the studio

Leadership:

• To facilitate the creation and maintenance of the single portfolio of work that enables the overall business strategy to be successful
• Responsible for collaborating/partnering with leadership and staff to support and challenge portfolio decisions across the studio ( capacity / cost / time etc )
• Draw on portfolio management and industry expertise to enable the amplification of the overall business strategy
• Responsible for ensuring we can deliver on the needs of the business through our people by creating environments where they develop, grow and succeed
• Coach and mentor leaders on how to best apply portfolio and production best practices in their areas

Commercials / Risk Management / Governance:

• Forecast, identify and manage delivery risks and issues to optimize the portfolio value
• Support identification and evaluation of opportunities
• Own the portfolio initiative governance process, associated tools, and configuration
• Report on effectiveness, efficiency, and compliance of overarching portfolio governance both from a financial and non-financial perspective (people allocation)
• Ensure portfolio governance meets compliance requirements like GDPR, PCI, SOX etc.

Production:

• Lead the adoption oflean portfolio management principles and practices across Jagex driving a consistent way of delivering initiatives while providing just enough governance
• Drive a disciplined agile/lean way of delivering programs and initiatives for our internal staff and our business partners
• Ensure the studio roadmap is reviewed and adjusted regularly based on the capacity and capabilities of our delivery teams
• Setup and drive a studio cadence and rhythm to support delivery of the portfolio-of-work including Big Room Planning sessions
• Continuously improve operational processes to enhance delivery consistency, improve customer satisfaction, and reduce costs
• Establish a Center of Excellence for Production and its personnel across roles and responsibilities, including program and project managers, delivery leads; manage talent and foster communities of practice

Company Benefits:

• Flexible Working
• Bonus Scheme
• Private Health Care
• Gym Membership
• Generous Pension Contributions
• Life Insurance
• Free Cycle Repair
• Income Protection
• Dental Plan
• Free Fruit and Drinks
• Subsidised Canteen

Feel like you fit this role, but don’t meet all the requirements? We strive for fresh perspectives, so as long as you can demonstrate how your attitude and other abilities might make up for any gaps we would welcome your application!

Jagex are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.