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Technical Support Coordinator

Remote within the US

About Us

KeyMe is revolutionizing lockout solutions for homes, cars and businesses. Via artificial intelligence and robotics, KeyMe allows users to store, share, and duplicate their physical keys and RFID cards. Fully automated self-service key duplicating kiosks can be found in over 4,000+ locations across the country in major retailers such as Bed Bath & Beyond, Kroger, Rite Aid, 7-Eleven, Menards, AutoZone, and many others.

Additionally, KeyMe offers customers a one-stop solution for all their locksmith needs ranging from lockouts and re-keys to complex installations and custom jobs. All KeyMe locksmiths have extensive experience and are fully vetted to ensure our customers receive the utmost quality experience. With upfront set pricing, customers know they will never be confronted with last minute charges. KeyMe’s smart routing gives customers the ability to monitor their Locksmith’s arrival, job progress, and receive instant receipts. KeyMe is providing unrivaled service quality, prices, and customer experience into the $12B/yr locksmith industry.

KeyMe is an exciting, well-funded (over $150M raised to date), tech company that is solving real consumer pain points. KeyMe is proud to have an open, collaborative and relaxed atmosphere where bright professionals work hard and enjoy what they do. With the added benefit of a friendly, flexible and creative working culture, you’ll be joining a forward-thinking, expanding team to continue opening doors for our customers.

We’re committed to providing a erse, equitable and inclusive workplace where team members from all backgrounds, ethnicities, cultures, and experiences feel welcome and thrive. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.

About the Role

As a Technical Support Coordinator, you will be responsible for calibrating our kiosks. You will have access to a wide variety of tools and technologies that keeps our fleet of kiosks healthy, become the go to person for troubleshooting kiosk hardware and software.

What You’ll Be Doing

• Use proprietary tools to provide technical support to our large fleet of kiosks
• Promptly follow the escalation procedures and ensure quality resolution is achieved
• Analyze and aggregate data from a variety of sources, and help improve engineering and business processes.
• Actively contribute in enhancing our knowledge base

How We Know You Can Do It

• Knowledge of Linux command-line and scripting languages (python or bash)
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
• Exceptional analytical and problem solving skills
• Must be able to multi-task and thrive in a fast paced environment
• Outstanding communication and interpersonal skills
• Must be willing to work a flexible schedule including holidays and weekends
• One year of Linux experience (preferred)

What You’ll Get

• Compensation package that includes base pay and stock options
• Health, dental, and vision insurance
• Remote budget to set up your home office and internet stipend
• 401K plan with match
• PTO
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)

Technical Writer II

Location: Remote US

Within Fender Musical Instrument Corporation‘s (“FMIC”) global Engineering / R&D team, we are focused on delivering excellence to the business and our customers by promoting collaboration, building trust, and setting high standards. Our mission is to support and enable the makers who fuel the pursuit of musical expression. We are currently searching for an exceptional Technical Writer II to join our team.

We are searching for a Technical Writer II to join our team. The writer will oversee the creation, production, and maintenance of outward-facing user manual documentation for PreSonus products. The writer works closely with Product Management to ensure the communication style fits the target audience’s needs as well as the accuracy of the information being disseminated.

What you’ll do:

• Creates user content for Product User Manuals, Software, and Hardware
• Creates user content for Studio One User Manuals
• Create scripts for support videos as needed
• Ability to research complex topics and write about them proficiently and in an understandable, easily digestible format
• Works closely with Product Management and QA to ensure the technical accuracy of all documentation
• Adheres to Project Management tools to deliver production files on time
• Coordination of any translation of manual content required
• Maintain a professional work attitude in a highly cross-functional team
• Other duties as assigned

What you bring:

• 3+ years of technical writing experience
• Exceptional verbal and written communication skills
• Must have a thorough knowledge of recording and live sound hardware and software products, including Digital Audio Workstations, plug-ins and virtual instruments.
• Must have advanced skill with Madcap Flare
• Must have intermediate skill with JIRA, Confluence, and Adobe Creative Cloud
• Must have exemplary writing skills
• Must be motivated to continue to learn and interest for the industry
• The ideal candidate will have a passion for audio and, specifically, for PreSonus products

About Fender Musical Instruments:

FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position. “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work. Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case. Subject to the foregoing, the current pay scale for this position is $19.78/hr – $39.56/hour.

Director of Operations, Support

CHESS

About Us

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

We are a team of 600+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 125M+ chess players worldwide with the best possible product, content, and tools to serve the community!

We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.

About You

You have experience in customer support operations or community management at scale and understand how to implement the right tools and workflows to meet our high volume of member requests. You’re a passionate community member or chess fan (no matter your rating!) and believe in our mission of sharing joy through the game. You will work with the Director of Support to ensure that our support operations are efficient, effective, and provide an outstanding experience for our members.

What you’ll do

• Develop and optimize Support workflows to ensure timely and effective responses to member requests
• Identify and implement new tools and technologies to improve the efficiency of the Support department
• Monitor and analyze Support metrics to identify trends and areas for improvement
• Provide guidance and support to the Support team on best practices and processes
• Partner with the Director of Support to create and execute a long-term strategy for the Support department

Preferred Skills

• 5+ years of experience in customer support operations at scale
• Strong technical skills and experience with email-based support programs
• Ability to work independently and lead cross-functional projects
• Excellent analytical and problem-solving skills
• Experience working with Helpscout a plus
• Programming skills (JS, CSS, etc) a bonus
• Strong collaboration and communication skills working in a fully distributed team
• Sense of ownership and responsibility

About the Opportunity

• This is a full-time or contract position
• We are 100% remote (always have been, always will be!)
• This is open to applicants anywhere!

Principal Cloud Infrastructure Engineer

at Stitch Fix

REMOTE, USA

ABOUT THE TEAM

The Cloud Platform Team is within the Platform organization, whose mission is to enable excellence across the organization by taking full advantage of AWS capabilities in a uniform way to provide critical core services. This team is responsible for evolving our AWS usage along with common services needed by the entire department, such as cluster management, configuration and secrets management, and deployments. We’re looking for engineers who are motivated to take full advantage of what cloud providers offer, but are also passionate about building other services and tools that complement cloud offerings and ensure departmental productivity.

ABOUT THE ROLE

In this role you’ll be organizing and improving our usage of core AWS services, as well as building additional infrastructure and tools to support our work in the Platform department. The team’s charter is to manage and support infrastructure and tooling that are likely to be used by all of the Platform organization. The team will be responsible for developing, configuring, instrumenting, and managing change for the following within the Platform team:

• Core AWS organization: VPCs, security groups, cluster provisioning
• EKS cluster management and future vision
• Base AMI and docker images
• Automation and Deployment of infrastructure
• Infrastructure as code tool (e.g Terraform) that you can version, reuse, and share
• Common concerns including monitoring infrastructure and configuration management

The role is an ideal fit for engineers who enjoy a mix of coding and development along with managing infrastructure. As an early member of our team, you’ll help us shape its role within the Platform organization, and enable the team to expand responsibilities and set our vision for the future.

YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…

Some typical projects you might work on include (but aren’t limited to!):

• Management of various compute clusters including EKS and developing the future vision for their use
• Develop tools and services for provisioning and managing AWS resources and provide common instrumentation for monitoring
• Consolidate deployment infrastructure and base image building and usage (including AMI and docker images)
• Manage common concerns for platform including monitoring infrastructure and configuration management, which can include building custom services and tools as well as leveraging 3rd party tools
• Organize and plan for core AWS resources including VPCs, security groups, and cluster provisioning
• Many of the changes we need would also benefit others in the big data community. You’ll have the opportunity to contribute back.

WE’RE EXCITED ABOUT YOU BECAUSE…

• 5+ years of software development and infrastructure experience with significant contributions
• 3-4 years of experience working with AWS or other cloud providers, especially with provisioning resources and change management
• Programming and development aptitude, along with a commitment to high code quality.
• Comfortable designing, building, and deploying common infrastructure such as monitoring and configuration/secrets management.
• Organizational ability to consolidate requirements from multiple sources and develop common solutions for the entire Platform organization.
• Strong communication to collaborate with other platform team members on common technical concerns and evangelize new ideas.
• Natural curiosity and tendency to get excited to dig in and understand how things work.

WHY YOU’LL LOVE WORKING AT STITCH FIX…

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of erse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

ABOUT STITCH FIX

We’re changing the industry and bringing personal styling to every body. We believe in a service and a workplace where you can show up as your best, most authentic self. The Stitch Fix experience is not merely curated—it’s truly personalized to each client we style. We are changing the way people find what they love. We’re disrupting the future of retail with the precision of data science by combining it with human instinct to find pieces that fit our client’s unique style. This novel juxtaposition attracts a highly erse group of talented people who are both thinkers and doers. This results in a simple, yet powerful offering to our customers and a successful, growing business serving millions of men, women and kids throughout the US and UK. We believe we are only scratching the surface and are looking for incredible people like you to help us boldly create our future.

COMPENSATION AND BENEFITS

Our anticipated compensation reflects the cost of labor across several US geographic markets, and the range below indicates the low end of the lowest-compensated market to the high end of the highest-compensated market. This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.

Salary Range

$218,000—$232,000 USD

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Senior Systems Engineer – Live and On Demand Video Delivery, Prime Video Delivery Technology

Job ID: 2388484 | Amazon.com Services LLC

Are you excited about the online streaming future of the NFL, French Open, UEFA Champion’s League, and English Premiere League? That’s just half of it! We are also the home of The Expanse, The Boys, Lord of the Rings, and the largest streaming content library in the world. Delivery Technology is responsible for making sure every byte of video gets to our millions of customers globally, at the highest quality possible. We are growing rapidly and looking for talented Engineers who are up for one of the biggest challenges in the video streaming business live-streaming millions of concurrent streams and delivering high-quality content to millions of users WW on demand.

As a Senior Engineer on our team, you will define the technical architecture and drive the team to build systems that serve billions of requests per day, exabytes of video content downloaded every day, with ultra-low latency design, high reliability and low operational overhead. We leverage Amazon Web Services (AWS) technologies including AWS CloudFront, EC2, S3, DynamoDB, Lambda, Kinesis, Athena, and internal AWS incubator technologies.

Successful candidates have a solid background in distributed system design, service-oriented architecture, network architecture, and video streaming technologies. They have experience owning and maintaining highly-available, mission-critical systems. Experience is preferred in large-scale networking, CDNs, streaming technologies, and massive scale systems. Equally important is the ability to multi-task, invent, create reliable and maintainable systems, and find creative, scalable solutions to difficult problems. We’re building a next generation intelligent content traffic routing platform and are looking for technology leaders to help make that vision a reality. Message me to learn more about our amazing team!

Key job responsibilities

Ownership: Work on real world problems at a global scale, delight millions of customers with high quality playback experience, and own end-to-end production systems and its long term architecture. You get to learn the inner workings of an agile team, what it means to own projects and milestones, and how to get things done in Amazon. You will influence the direction of our technology impacting all Prime Video customers on thousands of device types worldwide.

Nature of Work: Design flexible and scalable solutions to real world customer challenges, work on complex engineering problems in large-scale computing utilizing experience in content delivery networks and enterprise-scale networking. You will have a solid support network of Senior and Principal Engineers, that help you be successful in the day-to-day and in the long-term.

A day in the life

Team: An opportunity to influence the video delivery engineering team, building secure, reliable, and scalable features. You will work with an energetic team to maintain and enhance a system that delivers prime video live and on-demand content to millions of delighted customers world-wide. You would enjoy working with peers that get along well with each other, have fun together, and genuinely care about helping each other grow professionally.

Mentoring: Collaborate with Principal Engineers and Senior Leaders with deep knowledge in the Playback and Delivery technology domains. Apply the lessons learned to mentor peers & junior engineers. You will have the opportunity expand your horizons, mentoring engineers across the organization and expanding your influence as a technical leader. With an open-minded team such as ours, you will have an eager-to-learn unit of peers with whom you get to grow mutually.

About the team

Customers love Prime Video for the wide selection of media titles and the value for money it offers. We make it easy, convenient & secure to deliver on-demand and live media content to Amazon customers. To make this all happen, we own and build mission critical services with security and low latency at its core. Our engineers work on systems that form the underpinnings of all media delivery in Amazon, and solve complex engineering problems with broad customer impact.

We are the underpinnings of all of Amazon Video. We own the complex and challenging action of delivering every fragment of video that Prime Video streams to our customers at the highest possible quality. We do everything that enables the Watch Now button to deliver a smooth playback experience to over 100 million customers across a variety of devices and content types. We run services that handle billions of requests per day, exabytes of video content downloaded every day, with high reliability and low operational overhead, offering a latency experience of 1ms or less.

BASIC QUALIFICATIONS

• 5+ years of non-internship professional software development experience
• 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 5+ years of systems design, software development, operations, automation, and process improvement experience
• Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production
• 2+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience
• Experience in mentoring, leading, or managing more junior engineers
• Deep experience in at least one of the following areas: Content Delivery Networks, Large-Scale Networking, Cloud Infrastructure Management.

PREFERRED QUALIFICATIONS

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Bachelors degree in Computer Science, Systems Engineering, or equivalent

Amazon is committed to a erse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For iniduals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,400/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Job details

US, Virtual

Prime Video

Software Development

Title: Senior DevOps Engineer

Location: Reston, VA, US, 20191

Work Area: Software-Development Operations

Expected Travel: 0 – 10%

Career Status: Professional

Employment Type: Regular Full Time

Additional Locations: Virtual – USA

We are seeking a Senior DevOps Engineer to join our rapidly growing technology team. The successful candidate should have a minimum of 5-10 years of experience in a similar role and be proficient in managing cloud infrastructure and services, particularly in environments that use Git, Terraform, and Kubernetes. Knowledge in deploying SAP Ariba and familiarity with Kafka, Hadoop, and Cassandra are considered significant pluses. The candidate should be passionate about automation, system efficiency, and security. The inidual in this role will lead our efforts to design, automate, and optimize scalable systems, and will help solve complex system issues.

Responsibilities:

• Lead the development, maintenance, and improvement of our continuous integration/continuous delivery (CI/CD) pipeline using cloud services and automation tools.
• Use Terraform for advanced cloud resource provisioning and management.
• Implement automated infrastructure capabilities like backups, security tools, monitoring.
• Design and implement scalable cloud-based services to support our development teams.
• Collaborate with developers to optimize the application development workflow.
• Troubleshoot complex system issues and provide technical support to the team.
• Implement and advocate for industry best practices for system hardening and configuration management.
• Deploy and manage containerized applications using Kubernetes.
• If necessary, deploy and maintain SAP Ariba in cloud environments.
• Stay current with industry trends, making recommendations as needed to help the company excel.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field or equivalent work experience.
• 5-10 years of experience as a DevOps Engineer or similar software engineering role.
• Proficiency with Git, Terraform, Kubernetes, and other infrastructure automation toolsets.
• Expertise with cloud services (e.g., AWS, Google Cloud, Azure) and deep understanding of their offerings.
• Significant experience in network, server, and application-status monitoring.
• Proven ability to lead software-automation production systems.
• Excellent problem-solving and troubleshooting skills.
• Deep understanding of scalable computing systems.
• Strong communication skills and ability to explain protocol and processes with team and management.

Nice to Have:

• Experience with deploying and maintaining SAP Ariba.
• Knowledge of distributed data processing systems such as Kafka, Hadoop, Cassandra.
• Certification in AWS, Google Cloud, or Azure.
• Expertise in scripting languages such as Python, Bash.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $113,900 – $239,300 USD.

Senior Data and Evaluation Manager

Remote #2247

Atlanta, GA Area of Interest: Research Position Type: Full-time

Position Description

This is a remote position and can be based anywhere within the U.S.

Job Summary

The Senior Data and Evaluation Manager supports the development of a strategic vision for monitoring and evaluation of the ACS National Roundtable & Coalitions team, and specifically leads data collection and analysis for CDC Cooperative Agreements. Day-to-day this position will manage a portfolio of work including the ACS Comprehensive Cancer Control (CCC) Initiative and additional grant funded and internal national partnerships programs. This position works collaboratively with internal and external stakeholders, including CDC, to update and implement the 5-year evaluation plan for the cooperative agreements. This position will provide evaluation tools, training, and technical assistance to ACS staff implementing interventions with CCC partners. This is a grant funded position funded through July 2024, and reports to the Director, Data & Evaluation.

Major Responsibilities

• Supports the development and implementation of mixed methodology evaluation plans for the cooperative agreement and ACS National Roundtables working closely with the program directors, ACS staff, and evaluation contractors.
• Develops, implements, and monitors data collection and quality control systems and processes.
• Creates, tests, and updates data collection forms and qualitative inquiry guides as needed in collaboration with the CDC and national stakeholders.
• Provides training and technical assistance on data collection and monitoring tools and activities to program partners, ACS Community Impact staff and others engaged in the delivery of the interventions.
• Manages the collection and storage of project data, including creation of database structures. Facilitates the collection of qualitative data including focus group or key informant interview moderation and transcription.
• Utilizes and informs standardized procedures to implement Salesforce data entry and reporting across the Roundtables & Coalitions team. Provide support and technical assistance to team members
• Analyzes project data using appropriate methodological techniques and interprets results in various formal and informal formats, such as reports and presentations. This includes statistical analysis of simple quantitative data or qualitative analysis techniques (i.e. content analysis, narrative analysis, or grounded theory approaches)
• Designs and develops monitoring tools and dashboards with data visualization software (i.e. Tableau, Power BI) to share program results.
• Develop products to share relevant and timely programmatic stories (i.e. success stories, case studies, infographics on program highlights).
• Participates in preparing monthly, quarterly, and annual reports on project accomplishments.
• Serves as program lead for responding to internal and external data requests.
• Continually identifies and implements opportunities to improve data systems and processes.
• Coordinates across ACS National Roundtable & Coalitions initiatives to promote strategic alignment of data systems and processes.
• Conducts performance monitoring and continuous quality improvement of the program’s capacity building assistance plan with the evaluation director and the evaluation contractor.
• Attends periodic meetings and trainings in Atlanta, GA, primarily, but other locations as needed.
• Performs miscellaneous job-related duties as assigned.

Position Requirements

Formal Knowledge

• Advanced degree (master’s or doctorate) in public health, behavioral sciences, health education, sociology or other science discipline where mixed methods or qualitative data management and data analysis are key professional skills required.
• Candidates with a bachelor’s degree in public health, evaluation, behavioral sciences, health education, sociology or equivalent, with 5+ years of relevant mixed methods or qualitative data management, analysis and reporting experience will be considered.

Skills:

• Specific knowledge related to cancer control data preferred.
• Specific knowledge related to Collective Impact preferred.
• Demonstrated capability to logically develop data processes and provide a clear written and graphical description of the process.
• Demonstrated ability to visualize and present data for dissemination with limited supervision and attention to details.
• Demonstrated ability to interact, collaborate, plan, and effectively communicate with customers of various backgrounds, technical expertise, and goals.
• Demonstrated ability to present technical topics effectively to groups of erse size and backgrounds.
• Demonstrated ability to interact and effectively communicate with multiple project leads virtually.
• Demonstrated ability to set and meet deadlines and maintain schedules for deliverables related to multiple project component.

Required knowledge, experience, and, proficiency in:

• Creating summaries and reports using data visualization tools (i.e. Canva, Tableau, PowerBI or similar tools).
• Creating and manipulating data tables in Microsoft Excel or similar tools.
• Data analysis using a professional analytic software package for quantitative analysis (R, Stata or similar tools) or qualitative analysis (MaxQDA or similar tools).

Optional/desired: Knowledge or experience with REDCap, Salesforce, Adobe Pro, or similar tools.

Special Mental or Physical Demands:

• Capacity to travel up to 15% time.
• Position is remote.

The starting rate is $70,000 – $83,000. The final candidate’s relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

Title: Expert AI Data Trainer (Mathematics)

Location: Worldwide – Remote

Expert AI Data Trainer

Start a career in tech: Join the team that’s supporting the latest cutting-edge AI language models.

Website | Video Demo | Core Values

The Business Context

You already use AI in many ways like deciding what products and services to order and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with: finding medical diagnoses, teaching you about scientific research, and calculating the complexities of any function.

But, like humans, algorithms are what they eat. They’re only as good as the rules they know and the data they’re trained on. We’re the team that helps model these behaviors.

The Role

As an Expert AI Data Trainer, you will be working closely with a team of other expert trainers, with language models, within protocols developed by the world’s leading AI researchers training the AI to solve complex problems or comprehend concepts using conversations in natural language. Think of it like being a subject matter expert and a coach influencing the way the AI model behaves and processes information in challenging or not so common situations.

The goal of this AI is to be a safe, accurate, widely knowledgeable, and beneficial conversation partner to the world for a wide variety of purposes. Your job is to train, evaluate, and test the AI’s knowledge, capabilities and conversation skills, continuously to achieve its purpose.

Experience

• Masters/PhD in one or more major areas (STEM or other sciences)
• Background in Math strongly preferred
• Coding/Programming experience
• Research experience
• Teaching experience strongly preferred

Day in and day out, you will:

• You’ll spend the bulk of your time chatting with the AI, helping it analyze swaths of subject areas and distinguish between what is presented as fact vs. context vs. patterns of behavior.
• You will continuously evaluate the AI according to those criteria and our training methods. For example, you will be discerning the accuracy of the facts that the AI is outputting, but also the accuracy with which they interpret them.
• You’ll spend substantial amounts of time actively trying to break the AI by forcing mistakes and improving the way these AI models recover. This is absolutely critical to its safety, accuracy, and use. You’ll document breaks and have the opportunity to recommend improvements to the training methods themselves to both our team and our client.

The Person

This is a technology job that accommodates people from erse educational and professional backgrounds but with a balanced mix of subject matter expertise, higher studies, research experience and teaching/tutoring experience. The role relies more on your competencies than your formal experience making it a rare opportunity that’s perfect for those looking to apply their knowledge in the AI space, career transitioners, and those seeking an exciting encore career.

You’re the sort of person who is exceptional at listening and reading for ground-level facts and intended meaning, and you can explain the inferences you made to link the two. Basically, you’ve got the metacognitive awareness to show your work.

Compensation & Career

Compensation

This role pays between $20-$30 / hour to top applicants anywhere in the world. The schedule is flexible and work is around 15-20 hours / week based on your availability.

Life & Career

The work is steady, the hours are flexible, the work is enjoyable, and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands. We’re keen to share more in interviews.

AI Product Manager

GLOBAL REMOTE 

PRODUCT

FULL-TIME

REMOTE

We are looking for an AI Product Manager to lead the exploration, research and implementation of AI technologies within our product. This product manager will identify areas of our product that can be enhanced by AI and work with designers and engineers to implement AI solutions.

Rainforest QA has a long standing pedigree of leveraging AI and ML in our product and our goal is to build on the technologies we have to extend and enhance our product capabilities through the use of AI.

Rainforest QA is a distributed company full of smart, capable people from around the world who enjoy working together to make our customers successful.

Our mission is to make it painless for every software team to measure and improve product quality. We’ve built our no-code test automation platform for developers and product managers who want to catch more bugs without slowing down the release process. Unlike most test automation, the platform requires zero code to write, run, and maintain end-to-end tests. Our customers love us because we allow them to release product updates more quickly while maintaining a high-quality user experience.

Role

• Research into AI technologies available, gain a deep understanding of these technologies and determine what may be applicable to the Rainforest product.
• Build prototypes to demonstrate feasibility of AI technologies.
• Design solutions which will deliver real business value leveraging cutting edge AI & Intelligent Automation technologies.
• Create thought leadership that articulate our perspective on AI & Intelligent Automation in our industry.
• Develop tools and services for the practical application of AI to address business problems.
• Assist product squads in implementing AI solution.
• Leverage data available to train AI algorithms, improve the accuracies of these algorithms within the Rainforest application.

Preferred Experience

• 3 years in an AI engineering / consulting / PM role delivering AI solutions to internal or external customers.
• Bachelor’s degree in Computer Science or related technical field, or equivalent practical experience.
• A demonstrable experience of designing and implementing AI solutions to deliver real business value.
• Able to own and drive the AI Strategy initiatives and track the outcomes by liaising with stakeholders.
• Must have solid background and understanding in AI & Intelligent Automation.
• Fantastic active listening and communication skills.
• The ability to collaborate and communicate effectively live and asynchronously.
• A strong sense of autonomy, ownership, and comfort with a fast-paced startup.
• Someone who is curious and committed to innovation, continuous learning and growth.

What’s in it for you

• The chance to make a meaningful impact on the company’s growth as the first solutions engineering hire.
• A unique opportunity to collaborate cross-functionally and help us enhance our product through the use of AI technologies.
• Smart, collegial coworkers from many countries and backgrounds who care about their work and each other.
• Excellent employee benefits. (Scroll down to get the deets.)

What Rainforest offers

• Competitive salary plus equity.
• 100% company-paid medical, dental, and vision insurance coverage for employees, 75% for dependents (U.S., only).
• Unlimited paid time-off (PTO).
• A weekly allowance for lunches and a monthly allowance for remote office supplies or personal development.
• Semi-annual company off-sites in exciting destinations around the world.
• 12 weeks of paid maternity leave and 8 weeks of paid leave for supporting parents (U.S., only).
• 401k (U.S., only).

A note on ersity and inclusion

At Rainforest we believe that erse teams improve our business. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Data Scientist – Pricing & Analytics, Fintech

Remote-US 

Fintech – Data Science

Full-Time

Remote

THE ROLE:

Leveraging data to solve customer problems is in Hopper’s DNA. While this began with helping customers save money by booking at the best time with our Price Prediction tool, we’ve also used data to build a suite of novel Fintech products that help customers save money while traveling.

You will be focusing on solving data and engineering problems that allow Hopper to offer products that help our customers navigate common travel headaches (like flight delays, cancellations, or price anxiety), and ultimately get where they want to be. This role will touch all of Hopper’s fintech products but focus on our Flexibility (including Cancel for Any Reason, Change for Any Reason, and Leave for Any Reason) and Price Freeze products.

This role has a tremendous impact on the vision and success of the company. It’s a unique opportunity to join one of Hopper’s most innovative teams, and get access to fascinating and massive market and behavioral data sets. It’s a huge personal growth opportunity, and includes high potential upside of pre-IPO stock options.

In this role you will be part of a cross-functional team of product managers, data scientists, and engineers who work closely together to make travel easier and reach millions of users in the process. Responsibilities include:

• Initiate, develop, and maintain data pipelines that power our decision making
• Measure business performance by identifying and refining KPI metrics and creating reporting frameworks to continuously monitor them
• Ensure we are priced correctly based on changing demand environments and external conditions. Identify segments where we are mis-priced and deploy scalable solutions to correct pricing models
• Think beyond “just the model” by challenging existing product construction and UX, and building data-backed business cases to ship alternatives that improve the customer experience
• Find new opportunities for revenue growth by becoming the expert on our data and customers
• Deliver all of the above within the Hopper app as well as on other distribution channels–the reach of this role is huge

We are looking for someone who has a real bias for action, takes ownership, thrives on autonomy and delivers results.

An ideal candidate has:

• A proven track record of solving complex problems with in depth understanding of data, product and business impact
• High attention to detail and ability to create scalable data solutions
• Strong creative problem-solving skills and critical thinking competencies
• Designed, implemented, and deployed pricing models into production using modern technologies (e.g. Docker, Kubernetes, Google Cloud Platform, etc)
• Fluency in using SQL for data creation, maintenance and analysis
• High proficiency in at least one programming language (preferably Python)
• Experience with data visualization tools (Tableau, Amplitude, Big Query)
• Worked on a consumer product and has shipped high impact models at scale
• Strong experience, knowledge of, and/or keen interest in Fintech, Insurtech, or risk-based products

Perks of working with us:

• Competitive salary commensurate with candidate’s relevant qualifications, knowledge, skills and work experience. Total compensation may also include equity (options / RSUs), sign-on bonus and other potential incentives
• Unlimited PTO
• WeWork All Access Pass OR Work-from-home stipend
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams = massive impact
• 100% employer paid medical, dental, vision, disability and life insurance plans
• Access to a 401k

#posttoexternal

MORE ABOUT HOPPER

At Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally.

Here are just a few stats that demonstrate the company’s recent growth:

• Hopper sold around $4 billion in travel and travel fintech in 2022, up nearly 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year.
• The company’s bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent 30-40% of Hopper’s total app revenue.
• Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory. As its first Hopper Cloud partnership,
• Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.
• Recognized as one of the world’s most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 80 million times and continues to have millions of new installs each month.
• Hopper has raised over $700 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace.

Come take off with us!

Tech Manager

• 40000-65000 per year
• Salary
• Full Time – Fully Remote

Position Type: Flexible. Full-Time or Part Time.

Location: Fully Remote, can be done from anywhere in the world

Renumeration: a total compensation package of $40,000 – 65,000 USD commensurate with experience and location

The Fossil Fuel Non-Proliferation Treaty Initiative is hiring a skilled and dedicated Tech Manager who can help scale, maintain and expand the technology and systems required to support a global campaign for a Fossil Fuel Non-Proliferation Treaty.

If you are looking for a role with space to innovate and improve technology and systems that can support real-world change, while working with a global team and network of people scaling demands for a fossil fuel free future – this position is for you.

The Tech Manager is a new position and will join the fast-growing International Support Team for the Fossil Fuel Non-Proliferation Treaty Initiative. They will work closely with the Campaigns, Partnerships and Communications teams to ensure that the global campaign is supported by a suite of digital tools that can help facilitate scale and impact.

Current systems primarily include Salesforce, Slack, Zapier, Google Workspace and Squarespace and past experience with these tools is desirable. However, as the Initiative grows significantly in the coming months the set of tools may need to grow and evolve.

We are flexible and open to proposals to design this role with an inidual or an agency. The role could be structured as full-time or part-time employment or an ongoing consulting retainer contract depending on circumstances. The total compensation package will be commensurate with experience and location and likely be in the range of $40,000 to $65,000 USD. We encourage applicants to apply by June 17, 2023. This position is open until filled.

Key Responsibilities

• Develop, improve and maintain communications and advocacy tools including our Salesforce instance for partnership and network engagement, Marketing Cloud Account Engagement for email communication, multiple Salesforce websites and Zapier integrations.
• Maintain and improve internal IT systems to support the Initiative’s International Support Team and key partners to coordinate work in a smooth and secure way, including management of our Slack, Google Workspace and Zoom systems.
• Identify opportunities to improve or expand technology systems to better suit the needs of a global campaign for a Fossil Fuel Non-Proliferation Treaty.
• Oversee admin management and access to key systems and tools to support the Treaty Initiative to scale smoothly and securely.
• Support data analysis of the Initiative’s quantitative performance to help further increase the impact of the global campaign.

Required & desired experience and attributes:

Required:

• Minimum three years experience in maintaining and developing technology systems, ideally with civil society organisations, social movements or advocacy campaigns
• Experience in maintaining internal IT systems including Slack, Google Workspace and Zoom
• Experience in quantitative data analysis to help others make data-driven decisions
• A deep passion for climate justice and supporting an equitable transition to a world without coal, oil or gas.
• Commitment to contributing to an anti-racist, inclusive organisational culture.
• Ability to work irregular hours and with a remote and virtual team in order to participate in a global initiative.

Desired:

• Experience in maintaining a Salesforce instance
• Experience in web development including fluency in HTML and CSS
• Experience in maintaining and developing communications and digital advocacy tools
• Experience maintaining Cision, Meltwater, MuckRack or similar tools
• Fluency in key programming languages
• Excellent interpersonal skills, strong initiative, and motivation.
• Fluency in languages other than English is highly desirable, particularly in Spanish, Portuguese, French or Arabic.

The Fossil Fuel Non-Proliferation Treaty Initiative welcomes and values ersity of people, cultural experiences and perspectives. We actively encourage applications from all corners of our global society. The Fossil Fuel Non-Proliferation Treaty Initiative is a fiscally sponsored project of Earth Island Institute. As such the People & Culture Manager will be an employee of Earth Island Institute. Earth Island does not unlawfully discriminate against employees or applicants because of race, color, religion, religious creed, sex (including pregnancy, breastfeeding, childbirth, or related medical conditions), national origin, ancestry, age, marital status, physical disability, mental disability, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, military and veteran status, or any other basis protected by state or federal laws, local law, or ordinance.

Big Data Engineer

CHICAGO, IL

ENGINEERING – DATA ENGINEERING

FULL TIME

REMOTE

WHO WE ARE

Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.

Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.

We are deeply committed to building software that will change the ad tech industry for the better and are equally dedicated to building an inclusive culture of highly motivated iniduals who create a positive and supportive environment together. We invest in our culture and support our employees so they can do their best work.

Basis Technologies is headquartered in Chicago, and our employees have the flexibility to work in an office location, completely remote, or a hybrid of the two. Please note, we are hiring on a remote working basis only in the U.S. and Canada.

ABOUT THE TEAM

Technology is at the core of what we do. Basis’s innovative Engineering team designs and develops new features and integrations for Basis, our industry-leading, comprehensive software solution. Our platform processes over 300 billion events per day and uses AI and machine learning to automate and simplify the entire digital campaign process.

WAYS YOU’LL CONTRIBUTE

This team is all about data. Data engineering team is responsible for ingesting data from various sources and transforming it into structures and layers catered for various reporting needs.

We are starting the migration process from Hadoop stack on-prem to the in-cloud implementation on Snowflake. This is a large initiative and transitioning will happen gradually. As a result, we have a mix of technologies that you will need to work with as a data engineer, including but not limited to the Hadoop+Spark and Snowflake.

OTHER WAYS YOU’LL CONTRIBUTE TO THE TEAM ARE BY:

• Implementing scalable, fault tolerant and accurate ETL pipelines that work in a distributed data processing environment.
• Gathering and processing raw data at scale from ersified sources into Hadoop and Snowflake.
• Contributing to building enterprise business analytics and reporting applications on Hadoop and Snowflake

WHAT YOU BRING TO THE TABLE

• Proven experience working with Snowflake and/or proven experience working with various components of Hadoop ecosystem.
• We are looking for experience with Spark, HDFS, Hive, Impala, Oozie on Hadoop stack.
• We are looking for experience developing streams, tasks, procedures on Snowflake.
• Experience with Kafka and Kafka connectors
• Knowledge of Airflow
• Strong understanding of computer science fundamentals
• Proficiency with relational databases and SQL queries (MySQL, Oracle or similar)
• Understanding of how to handle high velocity, high volume data events.
• Understanding of factors affecting performance of ETL processes and SQL queries, ability to work on performance tuning.
• Experience implementing data pipelines moving large volumes of data a day.
• Experience coding in Python and/or Scala

BONUS POINTS

• Bachelor’s degree or an advanced degree in Computer Science or Engineering
• Experience with BI tools such as Power BI, Looker, etc
• Excited by a fast-paced product development environment.
• Having a passion and knowledge of AdTech industry.

OUR TECH STACK

• Kubernetes, Docker, Harness
• Jenkins, GitHub
• AWS

$95,000 – $166,000 a year

Security Auditor

Location: APAC – Remote, CANADA – Remote, EMEA – Remote, GLOBAL – Remote, LATAM – Remote, UNITED STATES – Remote

Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on

Working with ConsenSys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.

Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.

You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

About ConsenSys Diligence

ConsenSys Diligence helps developers and smart contract architects to build more secure blockchain and smart contract applications. We are a full remote team, distributed all over the world, and are expanding our team to support the high demand for smart contract audits in the ever growing ecosystem. A growing list of our external clients, including major financial institutions, and Aave, 0x, Balancer, Uniswap, Status and many more. Our aim is to continue building the most technically-gifted, engineering-focused blockchain security team.

We are also the creators of the MythX security analysis service and Scribble runtime verification tool for Ethereum smart contracts. We also maintain a number of standard setting industry references and tools, including: SWC Registry, Smart Contract Best Practices, and Blockchain Security Database, Legions (Ethereum/EVM Node Security Toolkit), Solidity Visual Developer VScode extension, and many more.

About the role

We are looking for passionate smart contract security researchers or developers.

Candidates should have a strong understanding of security primitives and be up-to-date with current exploits. Awareness of the current DeFi landscape is a big plus, and experience with exploitation techniques of financial protocols is a valued skill. You should also be aware of how the EVM works, and the idiosyncrasies which can lead to vulnerabilities when developers don’t properly understand them. You will have the opportunity to work with and learn from some of the brightest minds in the space, to see how we approach hacking, threat modelling, scanning, auditing, designing and enhancing the security of smart contracts across the board.

Alongside client work, we also provide you with plenty of time for research and development efforts where you can push the state of the art and science of blockchain security.

Most of the work can be done remotely from wherever you are; little travel is anticipated (most of the team works remotely around the world). Along with a focus on technical excellence, we also believe firmly that culture and processes play an essential role in security.

We are looking for exceptionally intellectual, bright and technically driven iniduals who can communicate their ideas clearly while working with clients to achieve their security objectives.

Qualifications

• Experience developing and building on top of DeFi protocols or other smart contracts
• Experience describing or assessing smart contract specific security risks
• Demonstrated expertise with Solidity, the EVM, and blockchain
• Demonstrated ability to work well with clients, and communicate clearly and concisely in a written format

Nice to haves

• A portfolio of blog posts or presentations on DeFi or security related topics
• Experience working in the Financial sector or as a financial analyst
• Publicly visible audit reports in your portfolio
• BS degree or higher in a relevant field or equivalent practical experience
• Experience building tooling in javascript, typescript or python

ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/).

Title: Software Support Engineer – Regional Lead

Location: United States

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out erse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

If you love to get close to your users to understand and solve their problems quickly, this is the place for you. If you thrive on working with other teams to drive solutions quickly on a brand-new product, this is the challenge for you. If you are interested in supporting a mission critical product used to save lives, this is the product for you.

Axon is seeking a high-energy, experienced Lead Software Support Engineer with expertise in cloud solutions. This inidual will play an instrumental role in leading a team of world-class Support Engineers as well as navigating critical customer issues and requests within our Software Services organization. We need a self-starter who excels in a high-paced, evangelistic startup environment, focusing on law enforcement, thriving on resolving software issues, and building strong customer relationships.

What You’ll Do

Location: Remote in the United States – up to 10% travel

Reports to: Software Support Manager Direct Reports: 3-5

• Collaborate with the Software Support Manager to identify day-to-day objectives for your regional team
• Provide guidance and leadership to a regional team of Software Support Engineers & Analysts
• Align with customers and your regional team to determine the urgency of tickets/requests in order to identify their priority across Axon Engineering teams
• Work closely with Law Enforcement customers to ensure a stellar experience with Axon products and services, including following up virtually and in-person
• Assist the Software Support Manager with regular ticket audits and team performance audits
• Assist the Software Support Manager with development of knowledge base articles, standard operating procedures, and training resources
• Monitor team activity alongside the Software Support Manager to address ticket backlogs and escalations
• Research, troubleshoot, diagnose customer issues and requests across all Axon RMS (Records, Standards, Dispatch) systems
• Develop a mastery understanding of Axon Software products
• Participate in an on-call rotation for outage escalations or escalations as needed
• Provide back-up support to other Axon Support teams and colleagues

What You Bring

• 5+ years of support experience for cloud-based products
• 2+ years of support supervisory experience preferred
• Track record of completing support related goals and driving complex initiatives to completion
• Experience working within the Law Enforcement/Public Safety space
• Excellent organization skills, task driven, and forward thinking.
• Strong communication skills and the ability to communicate to both technical and non-technical customers/colleagues.
• Experience working with applications like JSON schemas, GitHub, python, VS Code, Azure Data Studio, SSMS.
• Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving outcomes.
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 98,000 in the lowest geographic market and USD 175,000 in the highest geographic market. The on target earnings range for this role is between USD 112,000 in the lowest geographic market and USD 200,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).

#LI-Remote

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building erse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values ersity and fosters inclusion. We’re committed to hiring the best talent regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Senior Data Scientist, Market Optimization

Location

Remote

Type

Full time

Compensation

• Candidates located in San Francisco Bay Area, New York, Seattle, Los Angeles, or Washington DC$166K – $196K • Offers Equity
• Candidates in Denver, Portland, Sacramento, San Diego, Utah, Austin, Boston, Chicago, Miami, Philadelphia$133.3K – $156.8K • Offers Equity
• All Other Locations$116.6K – $137.2K • Offers Equity

OverviewApplication

Nursa is a healthcare platform that directly addresses the severe staffing challenges confronting the U.S. healthcare system by connecting qualified registered nurses (RNs), licensed practical nurses (LPNs), and certified nursing assistants (CNAs) seeking flexible work with facilities in need of help. Founded in 2019, we are a rapidly expanding venture backed startup whose mission is to put a nurse at the bedside of every patient in need. With your help, we will be able to enrich the lives of nurses and be a valued partner in delivering effective, compassionate patient care in every market we serve.

Role overview:

The Marketplace Optimization Data Scientist will report to the Head of Data, working cross-functionally with Product, Strategic Operations, Engineering, and other internal stakeholders supporting the iterative improvement of Nursa’s ability to match clinician to job opportunities. You will:

• research using statistical modeling and simulation methods, and
• development of a world-class solution in production code.
• develop metrics for the understanding of match probability, match scoring, and match efficacy.

This role may be remote or hybrid.

Responsibilities:

• Statistical analysis and modeling of app users’ behaviors, preferences, and demographics
• Research using mathematical, statistical, and econometric models. Advanced knowledge of machine learning methodology, and clustering techniques.
• Writing production-grade code for implementation of match optimization models

Qualifications:

• Excellent abilities in Python development (and D3.js is a plus!)
• Understanding of commonly used probabilistic and statistical methods, including hypothesis testing, confidence intervals, A/B tests, predictive models, simulation, clustering
• Experience with cohort analysis
• Doctorate degree in mathematics, data science, statistics, computer science, or equivalent plus 2+ years of relevant experience; OR Master’s degree in the above plus 5+ years of relevant experience

What you get in return:

• Opportunity to revolutionize healthcare industry and build both relationships and teams that make a tangible impact
• We empower team members to act intelligently and be owners, believing that execution is everything, and have designed a learning-focused environment where you get ongoing support and regular feedback to help you grow

• An opportunity to join an international team with a work culture that is based on trust, flexibility, and curiosity

• Competitive salary and benefits

Title: Senior Security Engineer

Location: Remote

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care from wherever is most convenient for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more.

With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges and innovate on their solutions to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal because we too are customers.

In January 2021, the company was listed on the NYSE and is traded under the ticker symbol HIMS . To learn more about our brand and offerings, you can visit forhims.com and forhers.com.

About the Role:

As a Senior Security Engineer, you will be a thought leader as part of the Security Team focused on helping design, implement and mature innovative and cutting edge security capabilities. The Security Engineer champions secure by design and defense in-depth principles into our initiatives, provides hands-on technical leadership for security domains, assists with defining vision and execution of strategy aligning to business needs and is expected to help solve a wide range of security challenges. The Security Engineer is part of a highly collaborative security program and an engineering culture driven technology organization.

You Will:

• Develop and promote security architecture and design strategies, frameworks and patterns while collaborating closely with engineering, and product organization
• Actively partner with stakeholders to understand business requirements and develop supporting security and resiliency principles to ensure adoption of industry best practices
• Ensure information security and regulatory requirements are effectively integrated into new or improved systems
• Demonstrates expert technology competence in security domains including but not limited to application, cloud, resiliency, identity and access management, and data security
• Establish credibility among technology experts as the subject matter expert across security disciplines
• Review and influence the security of vendor applications and systems to ensure they meet our security objectives and can be implemented securely
• Analyze technical risks of existing systems and application against correlating policies and risks, and provides appropriate remediation or risk reduction plans
• Define, publish, and implement Security Standards / Frameworks
• Effectively communicates across departments and leadership groups and builds consensus in support of strategic objectives
• Establish security vision and roadmap while ensuring it aligns with the cybersecurity strategy, enterprise business and technology strategy, and industry trends.
• Mentor and guide engineering teams on security best practices
• Collaborate with teams to provide a secure environment for our customers through secure SDLC and secure cloud adoption.
• Threat modeling, end-to-end security evaluation

You Have:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent background or experience preferred
• 10+ years of relevant technical experience
• 5+ years of experience working with cloud-based platforms (AWS, Azure, GCP) in an enterprise environment
• Experience in the IAM domain including tools (Okta, Centrify, CyberArk, Ping) preferred.
• Experience with Java/Kotlin, JavaScript, Python, and modern development and delivery techniques
• Strong knowledge of authentication and authorization industry standards such as, SAML, OpenID, OAuth2
• Prior experience in healthcare industry including strong understanding of HIPAA Privacy and Security Rule preferred

Our Benefits (there are more but here are some highlights):

• Employee Stock Purchase Program
• An inclusive culture where we are always looking for improvement and cherish your input
• Great compensation package, including equity
• Unlimited PTO (10 holidays off), Mental Health days (1 day off per quarter)
• Generous Parental Leave
• High-coverage medical, dental & vision
• Mental health & wellness benefits
• Offsite team retreats
• Access to Amazon HIMS Store to order any additional equipment to ensure you have the gear you need
• Employee discounts on hims & hers & Apostrophe online products, and at the Apple Store
• $75 monthly connectivity stipend (phone/internet)
• 401k Match

We are focused on building a erse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

#LI-Remote

Outlined below is a reasonable estimate of H&H’s compensation range for this role.

H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.

Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!

An estimate of the current salary range for US-based employees is

$100,000$150,000 USD

Hims & hers is committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

Technical Director, Commerce (Consumer)

• Technology
• United States
• Full Time

About This Role

Bounteous boasts a long-standing track record of ideating, innovating, and implementing award-winning solutions and driving best-in-class results. Our success starts with hiring the right people, in the right roles, at the right time to strategize, analyze, design, engineer, and market for some of the world’s biggest brands.

We are seeking a Technical Director with a deep background in Commerce to join our growing team in the Consumer Business Unit with a focus on CPG, Retail and Travel and Hospitality industries. As Technical Director at Bounteous, you will work to understand the challenges, needs, and constraints of clients and create and drive a technical solution and roadmap to support a client’s business goals. You will serve as a client’s technical partner throughout an engagement. Great candidates will be able to direct the design of large-scale solutions from conception to completion, mentor and inspire technical teams, and lead client workshops around technical strategies and solutions. The best candidate will demonstrate the ability to define and solve the most challenging technical problems and work in a fast-paced environment across multiple clients.

Role and Responsibilities

• Serve as a consultative technologist to our clients – working with clients to better understand their challenges and goals, recommending possible solutions, and building consensus around architecture and digital capabilities
• Capable of architecting and driving technical solutions in the CPG, Retail, and Travel and Hospitality sectors both for B2C, D2C and B2B. Responsible for driving platforms selection/implementation, data management/data flow, roll-out strategies and all 3rd-party integrations typically found in enterprise-level Commerce implementations
• Lead technical design and architecture discussions across cross-functional teams
• Drive the execution of technology projects by facilitating scrum meetings, managing technical dependencies and proactively surfacing and managing risks
• Lead technical workshops or other discussions with clients and Bounteous team members
• Collaborate with peers in other Bounteous competencies, such as Strategy, Marketing and Experience Design, to help define solutions for our clients
• Help our clients define, measure, and quantify the value of an architecture/digital platform
• Leverage expertise across the technical team to identify optimal solutions for our clients
• Contribute to thought leadership to Bounteous and the broader tech community
• Define and model our culture and atmosphere, quality of work, and growth for the next generation of team members

Preferred Qualifications

• BS/BA Computer Science or related fields or self-taught programmer
• A minimum of 5 years of experience driving and delivering technical solutions involving complex Commerce challenges with medium-to-large cross-disciplinary teams
• 5+ years of experience architecting solutions and helping a team deliver against an architectural vision
• 5+ years of experience building and leading teams, and mentoring and coaching direct reports
• Strong Program Management experience is preferred. Clear understanding of and experience with Agile methodology
• Experience designing solutions using modern architectural approaches and concepts – such as microservices, API-first, cloud-native and composable
• Experience with and understanding of major cloud platforms (AWS, Azure, GCP), their benefits, and their offerings
• Systems integration experience – including API design/development/management and familiarity with middleware solutions, such as iPaaS
• Familiarity with DevOps best practices – including configuration management, IaC and approaches/tools for CI/CD
• Experience integrating Commerce platforms to an OMS, CRM and ERP required
• Experience with data management platforms (such as PIM, MDM, etc.) and data governance is a plus
• Consulting/agency experience is preferred
• Experience in estimating, planning, and staffing project work
• Must be willing to travel 50% of the time
• Excellent communicator with all levels of leadership, management, and team to achieve desired outcomes and build strong alliances and relationships

#BI-Remote

#LI-Remote

Title: Senior Reporting Analyst

Location: Remote

Branch is on a mission to help working Americans grow financially. We do this by helping companies accelerate payments and empower working Americans with accessible, fee-free financial services. We’re committed to building and delivering more inclusive and transparent financial products.

Come join our team as we develop new ways to improve the lives of working Americans. Our mission starts with empowering our own employees. Have a great idea? Share it today and it might just get implemented tomorrow. As a team member at Branch, your voice and creativity can directly impact the product and company. We not only attract great talent from across the country, but also build teams to help that talent to thrive. That means valuing a ersity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together.

As a Sr. Reporting Analyst you will help the Reporting & Analytics team deliver information, analytical outcomes, and data driven solutions to key stakeholders, including internal teams, external partners, and Branch leadership. The Reporting & Analytics team is responsible for encouraging and empowering data driven decision making across Branch.

Responsibilities include, but are not limited to:

• Data preparation (including sourcing, query development, data cleansing)
• Dashboard development (Tableau, Google Sheets, etc.)
• Ad Hoc reporting requests
• Data governance including
  • Data Dictionary
  • Data Quality
  • Reporting Repository
• Data exploration and validation

Qualifications:

• 3-5 years Business Intelligence/Analytics experience
• Deep experience with at least one data visualization tool such as: Tableau (preferred), Power BI, Qlik, Looker
• Strong background in SQL
  • Experience developing complex queries
  • Snowflake and/or Google BigQuery experience preferred
  • Comfortable with troubleshooting and optimizing existing queries
• Nice to have
  • Fintech and/or Payments experience
  • Familiarly with Google Cloud Platform/AWS

Benefits:

• Work from anywhere (domestic USA)
• Branch-paid medical, dental, and vision insurance
• Equity
• 401k
• Flexible time off
• Paid company holidays
• Paid parental leave

Working at Branch

Headquartered in Minneapolis but with employees located all throughout the US, Branch emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, customer success, and sales teams can all thrive together.

Our teamwork has enabled us to become an award-winning fintech company, with Branch’s innovation and workplace recognized across industries. Branch has been honored by the Webby Awards, Benzinga Fintech Awards, Fintech Breakthrough Awards, Top Workplaces USA, and EY Entrepreneur of the Year, Heartland, among others.

Learn more about our culture, approach, technology, and people here: https://www.branchapp.com/about

Branch is an equal opportunity employer and we value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Technical Account Manager

Location: Remote – USA

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.

But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, iniduality, and tenacity as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We’re growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.

Need more proof? Braze is proudly certified as a Great Place to Work in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.

WHAT YOU’LL DO

As a Technical Account Manager, you will serve as a partner for the Customer Success Team owning the ongoing technical relationship throughout the customer lifecycle. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for our clients and helping them achieve strong technical use of the Braze platform.

Your focus will be to drive adoption on campaign and reporting deployments of Braze’s product and act as the technical counterpoint between Braze and the clients’ product and engineering team. You’ll work to partner and serve as the Technical Subject Matter Expert to support the Customer Success Organization. You will help coordinate post-implementation technical collaboration with Integration and Technical Support for customer issue troubleshooting. You’ll be responsible for rapidly understanding each customer success engineering request from a product SME, business, and technical requirements to drive adoption and ultimately contribute to retention and expansion in the customer lifecycle.

You’ll partner and work off a Technical Account Management project-based queue and named accounts specific to our enterprise servicing tier of customers that have enterprise organizational structures and architectures — with the objective of enabling Braze adoption, partnering, and empowering long-term value alongside Customer Success Managers.

This is an opportunity to bring your experience as a product and implementation expert, business analyst, technical support solutions, and customer success professional along with a high level of product and technical competence, delivering onsite engagements and training towards adoption.

• You’ll be responsible for client success, partnering with the Customer Success Team, to own the technical relationship for assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity of the Braze platform for these customers.
• Help customers successfully instrument Braze across their stack and refine that instrumentation over time as the use of Braze matures and becomes even more impactful for those customers
• Facilitate and support product functionality inquiries, recommend solutions, and technical aspects of customer ongoing lifecycle to contribute to renewals and upsell opportunities Support and advocate day-to-day inquiries and requests to support efficiency and value in the use of Braze in the ongoing customer lifecycle
• Empower customer product and engineering teams to use our product as independently and efficiently as possible.
• Communicate with customers and internal teams to explain products and adoption deployment schedules
• Document technical requirements, create content, estimate schedules, and timelines, goals/metrics, and customer objective key results and outcomes
• Conduct validation for product use-cases and technical feasibility for product launch
• Serve the Customer Success Organization by tackling day-to-day technical solution needs and responsiveness for functional product and technical use cases partnering with CSMs

WHO YOU ARE

• 3-5 years client-facing experience as a TAM or in a related area such as Implementation, Technical Support, and/or Customer Success, for a technical product offering serving Enterprise/Strategic accounts
• 3+ year technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API’s or Programming
• You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders
• You are a natural problem solver, with a high level of intellectual curiosity, and love working amongst a team to solve those problems.
• You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $110,000/year with an expected On Target Earnings (OTE) between $100,000 and $130,000/year (including bonus or commission). Your exact offer may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Remote

WHAT WE OFFER

From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.

• Competitive compensation that includes equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Global presence, dog-friendly offices, and remote availability
• Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
• Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work

Details of these benefit plans will be provided if a candidate receives an offer of employment. Benefits may vary by location.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Title: Quality Specialist

Location: Remote

Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.

About Clipboard Health:

Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a erse and inclusive company with a global, remote team. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub here.

Overview

The Quality Auditor is vital in upholding quality for both sides of our marketplace. This position plays a critical role to ensure the safety and reliability of customers on the platform. The ideal candidate will be able to masterfully balance risk mitigation and deliver exceptional customer experiences. They will repeatedly ask why until they reach the root cause of issues, and go the extra mile to solve problems. As our marketplace continues to scale, this person will be instrumental in defining and executing continually higher standards for marketplace quality at Clipboard Health.

Responsibilities

1. Investigate attendance and quality incidents for the thousands of workers across our marketplace; uses exceptional judgment and noticing to make decisions on difficult cases and ability to articulate reasoning in a clear and concise manner
2. Communicate the resolution of your investigations to workers and facilities with understanding and empathy
3. Develop reliability initiatives to improve the overall quality of the marketplace and experience for our customers; establish policy improvements to accomplish this goal
4. Lead cross-functional collaborations with customer support, operations, product, customer success, and legal teams
5. Evaluate legal, safety, and compliance risks; proactively develop strategies to address gaps
6. Monitor and report on reliability and quality metrics; analyze trends in the data to create solutions for problems
7. Act as a subject matter expert on Marketplace Terms policies and procedures internally and externally
8. Maintain ownership of the Marketplace Terms escalation queue; work efficiently and effectively to ensure team SLAs are met
9. Drive continuous efforts to improve our operational processes
10. Manage and maintain communication on multiple platforms to effectively solve incidents at Clipboard Health’s partner facilities with the utmost priority and high standards
11. Remain knowledgeable on product updates to ensure audited team members are utilizing the most up-to-date organizational information

Must haves

• At least three years experience customer or client facing role
• Ability to resolve customer issues with empathy and action
• Exceptional written and verbal communication skills – You are a skilled communicator and listener, and you’re comfortable expressing ideas and opinions to a varied audience
• Ability to launch policies and features to enhance platform reliability and quality
• Ability to manage multiple cross-functional projects
• Possess an I can handle anything mentality and extremely sound judgment in ambiguous situations
• Ability to identify potential risks and effectively diffuse situations
• Demonstrate a high degree of leadership, motivation, self-direction, and initiative to achieve the goals of the team and organization
• Self-motivated, able to work independently and stay organized
• Exceptionally detail-oriented
• Ethical and unbiased integrity and decision-making abilities
• Positive mindset that elevates the entire team

Nice to haves

• Healthcare background or understanding of clinical care environments
• Ability to leverage statistical tools and techniques to analyze, interpret, display, and present data

Other expectations

Given the close collaboration required between this position and Marketplace Terms leadership, this position must spend a minimum of 75% of their working hours between 9am-5pm PST.

Data Scientist

USA (REMOTE)

CUSTOMER SUCCESS

FULL-TIME

Interested in defining how AI shapes the future of work? Cresta is on a mission to make every knowledge worker 100x as effective, 10x faster and 10x better. Cresta is focused on using AI to help the workforce, not replace them. Cresta uses our patented Expertise AI to uncover expert insights from every conversation and put those insights into action with real-time coaching during customer conversations.

We’re growing fast! Spun out of the Stanford AI lab and chaired by Google-X founder Sebastian Thrun, Cresta launched in 2020. Since then, we’ve grown revenue and our team by 300%! We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors and advisors including Andreessen Horowitz, Greylock Partners, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Porsche, Verizon, and Mutual of Omaha and we have been recognized as a startup to watch by Business Insider, Forbes, and Gartner to name a few. We have huge ambitions and are looking for stellar candidates who have an entrepreneurial mindset and are excited to use cutting-edge AI to solve real-world business problems.

As a Data Scientist, you will be responsible for owning and systematizing the way Cresta shows value to our customers, working across all aspects of our customer journey. If you enjoy solving problems faced by large enterprise companies, have world-class written and verbal communication skills, and love data analysis, building 0->1 solutions to problems, and external presentations, then we’d love to talk!

What You’ll do:

• Own and systematize a repeatable way to show value of Cresta for new and existing customers using standard statistical analysis methods (e.g. A/B tests) as well as product engagement and NLP techniques, all tied back to business outcomes
• Design, create, and maintain self-serve internal tooling that can be used for communicating value and enabling others to answer questions
• Analyze large corpuses of conversations using the latest research in NLP (e.g., LLMs): an example analysis might be “what are the key behaviors that top sales agents do that lead a sale?” and making that analysis repeatable to be used across different teams and customers

We’re looking for someone who has:

• Proficiency in Python, SQL, data visualization, and data storytelling, as well as standard NLP analysis and workflows
• 3+ years experience working with and analyzing large data sets to solve customer problems (Bonus: part of that with language/text data)
• Strong knowledge of statistics and experimental design
• Knowledge of a variety of machine learning techniques (clustering, decision tree learning, neural networks, etc.) and their real-world advantages/drawbacks
• The ability to communicate results clearly written, verbally, and via presentations to both internal and external executives and data-savvy teams
• Bonus: an advanced degree in a quantitative field (e.g., Statistics, Sciences, Engineering, CS, Math)
• Bonus: experience leveraging LLMs to solve real-world business problems in production

Purchaser Fulfillment Coordinator

Fully Remote Position

REMOTE

PRODUCTION/VIRTUAL

FULL-TIME

REMOTE

Meeting Tomorrow is a 20-year-old company with a growing team of 85 friendly employees. We’re headquartered along the Chicago river, with 80% percent of our team working remotely in cities all over the country. We produce in-person, hybrid, and virtual events and rent equipment that brings people together. Our clients range from Fortune 500 companies to small businesses, and we pride ourselves on providing the best customer experience in the events industry. We offer the greatest coworkers you’ll find anywhere, great benefits, and the opportunity to work in a dynamic, team-oriented, entrepreneurial environment. We can’t wait to meet you!

The opportunity:

With up to hundreds of events happening each day, the Fulfillment Coordinator procures the audiovisual equipment, technicians and services needed for events through our nationwide partner network. Using our CRM, Netsuite, they review event specifics and expectations, communicate order details to our partners, and use negotiation tactics to meet budget goals; all while maintaining Meeting Tomorrow’s standards for event execution.

Our Fulfillment Coordinators are an important part of making sure our clients have successful events. They are constantly switching gears and multi-tasking between finalizing assignments, fulfilling quick turn-around orders, and solving logistical challenges.

Who we need:

The perfect fit for this position is someone who likes logistics, building relationships, and thinking outside the box to solve challenging problems. They are fearless negotiators, can adapt quickly to changing priorities, and communicate clearly and professionally with clients, vendor partners, and technicians. They follow processes and procedures to ensure success. They work as a team to develop new ideas, create new processes, and implement new or improved strategies to enable continuous improvements. If you’re comfortable with a high volume of work, with very short deadlines, this is the role for you!

Adaptable. You thrive in a fast paced environment and pivot quickly to changing priorities

Organized and Detail Oriented. With a high volume of clients, it’s important that this person is able to multitask and stay organized with all the different moving parts.

Great Communicator. You listen well, can work with different communication styles, and are able to be direct and clear.

Resourceful. You solve problems creatively and quickly and know how to utilize available resources to your advantage.

Within 1 month, you’ll:

• Be familiar with our value proposition, client base and what sets us apart from our competitors
• Get all the tools you need to be successful in this role: training on how our teams work together and our processes.
• Practice and implement negotiation skills
• Fulfill at least 5 AV events with direction
• Build relationships with internal teams, clients, and our technicians and partners

Within 3 months, you’ll:

• Have fulfilled over 40 AV events with minimal direction
• Be comfortable with and knowledgeable about basic AV gear used at our events
• Have gone on-site to 1 event to shadow our technicians and learn first hand about the setup/strike process and working a live event

Within 6 months, you’ll:

• Have full knowledge of all department processes and resolution abilities
• Have full autonomy in role and be able to fulfill any AV event with minimal direction
• Have met or exceeded budget goals while maintaining MT’s standards for event execution

At Meeting Tomorrow, our mission is to foster a culture of respect and affection. We embrace our differences and are committed to having a erse, equitable, and inclusive environment. We’re an Equal Opportunity Employer that believes in second chances and strongly encourage BIPOC, women, LGBTQIA, veterans, persons with disabilities, formerly incarcerated and all other iniduals to apply.

Our benefits include: full medical coverage (health, vision, dental, short term disability and life insurance), PTO and 9 paid holidays, annual profit-sharing bonus, 100% charitable giving match, employer match 401k with subsidized brokerage fees, gym membership reimbursement, employee-led social action teams, fully paid parental leave, paid bereavement leave and fun social gatherings!

What makes Meeting Tomorrow’s culture so special is the people, and we look for candidates who are a match for our company’s core values: commitment, kindness and humility. If those words describe you and you see yourself in this posting, you’re ready to apply!

Shopify Developer

• Remote Worldwide
• Full-Time
• Technology

PLEASE NOTE THIS ROLE IS FOR OVERSEAS APPLICATION, NON -U.S. ONLY. NO DOMESTIC (U.S.) APPLICATIONS WILL BE CONSIDERED.

Shopify Developer

When we launched our site we outsourced their development to the 3rd party vendor. Right now we have a need of constant a/b testing, improvement and new feature development for all of these websites. So now it makes sense to have a dedicated team that can deliver that fast. For that team we need a developer who can actually code all the tasks.

What You’ll Be Responsible For:

• Manage the company’s e-commerce website
• In-depth knowledge of the Shopify platform and the out of the box capabilities and components
• Act as Shopify expert, specializing in all facets of the ecommerce platform.
• Keep up to date with the business domain and work closely with business stakeholders
• Working with other applications and integrating into the site using API’s
• Ensure our solutions addresses the business needs of the business sponsors / leaders
• Adhere to business requirements and provide on time deliveries
• Plan and execute various aspects of projects not only bound to but beyond Shopify boundaries.
• Has worked on multiple Shopify projects from mid to high level of complexity especially on Ecommerce platform
• Generate custom – tailored Shopify theme and altering pre – existing template.

What We’ll Love About You:

• Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment
• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions
• Demonstrated ability to onboard and integrate with an organization long-term
• Positive and solution-oriented mindset
• Effective communication skills: Regularly achieve consensus with peers, and clear status updates
• An inclination towards communication, inclusion, and visibility
• Experience owning a project from concept to production, including proposal, discussion, and execution.
• Self-motivated and self-managing, with strong organizational skills.
• Demonstrated ability to work closely with other parts of the organization
• Share our values, and work in accordance with those values
• Ability to thrive in a fully remote organization

What You’ll Need to Have:

• Someone with 3-5 years experience building web applications with Shopify
• Experience with modern CSS styling including Sass, flexbox, CSS Grids, and BEM
• Great communicator who isn’t afraid to ask for requirements clarification, coding help, and code reviews.
• Experience with tooling such as webpack, gulp, vim, npm, yarn.
• Experience with version control systems like git
• Capable of converting static design files into landing pages
• A self-starter who also thrives in a collaborative environment

Nice to have:

• Understanding of the Shopify ecosystem including plugins
• Experience working with Recharge
• Experience with javascript frameworks like Angular, React, and Vue
• Experience applying ADA best practices
• Preference of command-line interfaces over graphical
• Experience sharing css between multiple projects
• Experience working in open source community and contributing changes

What You’ll Love About Us:

• Competitive base compensation
• Bonus program
• Paid Time Off
• Volunteer Time Off
• Wellness Days Off
• A fun, creative and energetic work environment.

Location:  US Locations Only; 100% Remote

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1stDibs is a one-of-a-kind online marketplace that connects design lovers to more than one million extraordinary pieces, from furniture and fine art to jewelry and fashion. As a leading global marketplace for design lovers, we enable shoppers to discover beautiful things and interact with top sellers from around the world and our team shares that passion. Our best-in-class platform allows shoppers to buy directly, negotiate a price, or bid on items at auction and enables them to interact with sellers throughout all stages of the transaction — including item inquiries, price negotiations, and customization requests.

We are looking for a Linux Automation Engineer to join our SysOps team and help enable our engineers to deliver and maintain a world-class eCommerce infrastructure. In this role, you will be responsible for ensuring the stability, observability, and performance of 1stDibs.com as we deliver to our ever-growing audience.

To be successful in this role you will be an experienced systems engineer with a background in operating AWS services in a fast-moving environment with a high level of independence and responsibility. You will face unexpected challenges and work collaboratively with other engineers as we rapidly deploy new features using new technologies.

This position is based in NYC but has the potential to not require an in office presence if you reside in one of the following states: MA, RI, CT, NY, NJ, PA, MD, FLA, IL, TX, AZ, or CA.

Who You Are:

• You have 5-7 years of experience in systems engineering/administration, preferably in a web or eCommerce environment
• You have Unix/Linux administration and management (centos/rhel preferred) experience
• You have a strong background with:
  • AWS cloud services (EC2/Dynamo/R53/RDS/S3 deployment and best practices)
  • Practical / hands-on configuration management (puppet,chef,ansible)
  • Containerization (ECS/Docker/Kubernetes) at scale
• You are proficient in scripting with: Shell, Python, Ruby
• You have experience with containerization workflows for development and deployment (docker/kubernetes or similar)
• You have experience with automation workflows and CI/CD pipelines
• You are familiar with Git/Github best practices and workflows
• You have Mac OS X familiarity for local tooling and day to day work
• You are prepared to work on multiple projects with different priorities and timelines
• You possess strong written and verbal communication skills and the desire to work in an open and collaborative environment

Nice to Haves:

• You have experience with any of the following
  • node.js/pm2/npm/yarn administration
  • Fastly
  • Varnish (or equivalent caching proxy)
  • Terraform and/or other Hashicorp systems
  • Nginx
  • JIRA
  • Jenkins

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Our overall compensation package is made of several parts, base compensation being one of them. At 1stDibs we value and are proud of our culture, innovation, professional development and training workshops, trust and giving back to the community.  Equity, a comprehensive benefits package, and incentive (IF APPLICABLE)  are all are components of your total compensation package.  Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

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Remote home office-based employees outside of the tri-state area are eligible for the following salary range.

< class="title">Remote < class="pay-range">$122,500—$144,000 USD

Location: US Locations Only

Title: Systems Integration Architect – Contractor

Location: Remote (US based only)

Job Description

The System Integration Architect is responsible for driving system design and solution integration dialog with potential Partners interested in deploying applications on the Magic Leap 2 device, or integrating it within the context of a larger pre-existing system. These integrations may include, but are not limited to potential application partners in areas such as MedTech, Digital Health, Telemedicine, Biologics development, Lifesciences, Plastics, Polymers and other similar applied sciences & technology applications. This role shall enable the development and growth of a rich partner Ecosystem within the various domains, and also support Partner-to-Partner integrations where opportunities exist with XR technologies for spatial workflow, visualization, and knowledge enabled applications.

Responsibilities:

The System Integration Architect oversees the processes, tools, and technologies that support the Sales

• Primarily, this role is responsible for enabling partner applications/solutions development onto the Magic Leap 2 platform.
• Evaluate Partner use cases, assess Partner designs, and advise on potential solutions and roadmap to productization.
• Provide in depth answers to Partner questions on the Magic Leap 2 platform technology stack through use of internal resources, personal knowledge, and internal network.
• Apply active listening in Partner conversations to establish foundational needs, requirements and issues.
• Collect Partner feedback and document needs for internal platform enhancements following internal processes, recording Partner interactions, outcomes, and learning
• Provide design input to Partners sufficient for development comprehension and action.
• Collaborate with internal leadership to help evolve solutions that meet Partner needs in an inclusive, and as needed, iterative manner.
• Build trust with the Partner technical team, encouraging open dialog brainstorming and sharing of information to shorten time to solution path.
• Provide recommendations and ideas on navigating regulated design processes, quality systems needs, and high level required standard sufficiently to ensure that Magic Leap is supportive, but not operating beyond its boundaries as a platform provider in Partner discussions.
• Able to turn high level use case workflows into spatial adaptations, providing XR propositions that address pain points in existing solutions, making use of adjacent technologies such as cloud services, remote rendering, and others as needed.
• Synchronize with cross-functional teams, to maximize the value of the industry knowledge & applications knowledge available internally to quickly resolve or plan solutions to Partner developments.

Qualifications:

Will also consider combinations of education and/or relevant working experience

• 5+ years in a similar role.
  • Familiar with design for a combined hardware and software system.
• Knowledge of systems engineering in areas of requirements development, use case definition, platform integration, and verification testing, easily transitioning between hardware and software design and interfacing.
• Strong problem-solving skills and decision-making abilities.
• Experience with design of integrated hardware platform and application systems in a regulated environment.
• Experience designing systems compliant to standards common in regulated environments.
  • Eg. IEC 60601, IEC 62304, and ISO 14971, and similar.
• Experience with design controls and regulated device development quality management systems (US, EU, and others)
  • Eg. ISO 13485, 9001, and similar.
• Must have excellent written and verbal communication skills with the ability to give effective professional and charismatic presentations.
• Strong technical proficiency in applications in support of the creation of documents, spreadsheet, presentation, flowcharts, diagrams, etc

Education:

• BS in Engineering (Electrical/Mechanical/Biomedical/Software or related)

Additional Information

• All your information will be kept confidential according to Equal Employment Opportunities guidelines.

#LI-REMOTE

Title: Specialist Solutions Architect – Data Engineering

Location: United States

This role can be remote.

As a Specialist Solutions Architect (SSA) – Data Engineering, you will guide customers in building big data solutions on Databricks that span a large variety of use cases. You will be in a customer-facing role, working with and supporting Solution Architects, that requires hands-on production experience with Apache Spark and expertise in other data technologies. SSAs help customers through design and successful implementation of essential workloads while aligning their technical roadmap for expanding the usage of the Databricks Lakehouse Platform. As a deep go-to-expert reporting to the Specialist Field Engineering Manager, you will continue to strengthen your technical skills through mentorship, learning, and internal training programs and establish yourself in an area of specialty – whether that be streaming, performance tuning, industry expertise, or more.

The impact you will have:

• Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment
• Architect production level data pipelines, including end-to-end pipeline load performance testing and optimization
• Become a technical expert in an area such as data lake technology, big data streaming, or big data ingestion and workflows
• Assist Solution Architects with more advanced aspects of the technical sale including custom proof of concept content, estimating workload sizing, and custom architectures
• Provide tutorials and training to improve community adoption (including hackathons and conference presentations)
• Contribute to the Databricks Community

What we look for:

• 5+ years experience in a customer-facing technical role with expertise in at least one of the following:
  • Software Engineer/Data Engineer: data ingestion, streaming technologies – such as Spark Streaming and Kafka, performance tuning, troubleshooting, and debugging Spark or other big data solutions
  • Data Applications Engineer: Build use cases that use data – such as risk modeling, fraud detection, customer life-time value
• Extensive experience building data pipelines using big data technologies such as Spark/Delta or Hadoop
• Maintain and extend production data systems to evolve with complex needs
• Production programming experience in SQL and Python, Scala, or Java
• Deep Specialty Expertise in at least one of the following areas:
  • Experience scaling big data workloads that are performant and cost-effective
  • Experience with Development Tools for CI/CD, Unit and Integration testing, Automation and Orchestration, REST API, BI tools and SQL Interfaces (e.g. Jenkins)
  • Experience designing data solutions on cloud infrastructure and services, such as AWS, Azure, or GCP using best practices in cloud security and networking
  • Experience implementing industry specific data analytics use cases
• [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
• Ability to travel up to 30% when needed

Benefits

• Comprehensive health coverage including medical, dental, and vision
• 401(k) Plan
• Equity awards
• Flexible time off
• Paid parental leave
• Family Planning
• Gym reimbursement
• Annual personal development fund
• Work headphones reimbursement
• Employee Assistance Program (EAP)
• Business travel accident insurance
• Mental wellness resources

About Databricks

Databricks is the data and AI company. More than 9,000 organizations worldwide including Comcast, Cond Nast, and over 50% of the Fortune 500 rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark , Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world’s toughest problems. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a erse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Iniduals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Title: Technical Support Specialist

Location: San Francisco, CA or Remote (U.S.)

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine’s largest network in the United States, there’s an elevated level of responsibility in everything we do. We don’t take that responsibility lightly and are committed to building erse teams with an inclusive culture that can make a direct impact on the healthcare system.

One of Doximity’s core values is stretching ourselves. Even if you don’t check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!

How you’ll make an impact:

As a Technical Support Specialist for Amion, you will play a crucial role in maintaining our reputation for outstanding customer service. You will be responsible for promptly and effectively addressing customer inquiries and resolving technical issues through various channels, including email, Zendesk, and phone. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

• Respond to customer tickets and inquiries in a timely and professional manner, ensuring high customer satisfaction
• Provide technical assistance and troubleshooting guidance to customers via email, Zendesk, and phone
• Identify, analyze, and resolve customer issues to ensure a positive resolution
• Escalate complex or unresolved issues to the appropriate teams while maintaining ownership of the customer’s concern until it is resolved
• Document customer interactions, issues, and resolutions accurately in our CRM system
• Collaborate with cross-functional teams to improve customer support processes and contribute to overall customer success
• Stay updated on product knowledge and industry trends to provide accurate information and advice to customers
• Strive to exceed customer expectations by going above and beyond to deliver exceptional service

What we’re looking for:

• Previous experience in a customer support role, preferably in a technical support environment
• Previous experience working with Amion, preferably as an end user at a healthcare provider
• Excellent written and verbal communication skills with a friendly and professional demeanor
• Strong problem-solving and troubleshooting abilities
• Proficient in using customer support tools, such as Zendesk, CRM software, and ticketing systems
• Ability to multitask and prioritize tasks effectively while maintaining a high level of accuracy
• Empathy and patience when dealing with customers’ concerns or frustrations
• Ability to work independently and collaboratively within a team

Compensation

The US total compensation range for this full-time position inclusive of salary + equity. Our ranges are determined by role and level. The range displayed on each job posting reflects the approximate total target compensation for the position across the US. Within the range, inidual pay is determined by factors including relevant skills, experience, and education/training. Please note that the compensation listed does not include benefits.

More on /Benefits/Perks

Doximity is proud to offer industry-leading benefits. Some of our offerings include:

• Medical, dental, vision offerings for you and your family
• 401k with matching program
• Employee stock purchase plan
• Family planning support, Childcare FSA, and parental leave
• Life, AD&D, and Disability
• Generous time off, holidays and paid company trips
• Wellness benefits plus many more!

More About Doximity

For the past decade, it’s been our mission to help every physician be more productive so they can provide better care for their patients. We believe that when doctors are connected, the healthcare system works better and patients benefit. Doximity enables our verified clinician members to collaborate with colleagues, stay up-to-date with the latest medical news and research, manage their careers, and conduct virtual patient visits. Today, Doximity is the leading digital platform for U.S. medical professionals, with over 80% of physicians, 50% of all nurse practitioners and physician assistants, and 90% of graduating medical students as members.

Joining Doximity means being part of an incredibly talented and humble team passionate about improving inefficiencies in our $4.3 trillion U.S. healthcare system. We are a team of doers who solve problems everyday by treating obstacles like an adventure, and we love creating technology that has a real, meaningful impact on people’s lives. Doxers are committed to working towards a more equitable world both within and beyond our office walls. This starts by fostering an inclusive and erse work environment where differences are valued and all employees are encouraged to bring their full, authentic selves to work daily. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact join us! For more information, visit Doximity.com.

Dir, Service Excellence

Location: Remote, US, 31999

Salary Range: $115,000 – $235,000

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of Columbus, GA, this role will be hybrid. This means that you will be expected to work at the Information Technology Center Campus for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
• If you live more than 50 miles from Columbus, GA, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions when you are requested to come to the office based on business needs. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting as a Champion for Change
• Acting with Integrity
• Communicating Effectively
• Developing Talent
• Managing Performance
• Navigating Organizations
• Pursuing Self-Development
• Serving Customers
• Setting Objectives
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Working technical or practical experience with an ITSM application (such as ServiceNow, Cherwell, HP Service Manager, etc.)

• ITSM Domain SME (Service Catalog, Incident, Problem, Change, Configuration, Knowledge Management)

• Experience in a DevOps environment

• Understanding of business operations, requirements processes, and agile software development methodologies

• Knowledge of statistical analysis data and trend analysis using internal and external information to demonstrate relevant changes or improvement

• Good presentation, oral, written, and interpersonal communications skills to effectively interact and negotiate with internal and external customers, including good listening skills

• Ability to adapt to a dynamic, rapidly changing business and technical environment

• Ability to document systematic and manual operations procedures in both technical and user friendly language

• Ability to lead and facilitate process improvement projects, including asking the right questions, listening and guiding the overall process

• Ability to successfully work independently or with a team

• Ability to meet deadlines

Education & Experience Required

• Bachelor’s Degree In Computer Science, Information Systems, or any other related field
• 10 years of professional job related work experience, 5 years management experience
• Five or more years of supervisory/managerial experience
• Demonstrated project management and agile methodology skills and experience working directly with business partners and overseeing large project teams
• Knowledge of IT Service Management framework across Service Strategy, Design, Transition, Operations, and CSI and experience operating within or driving the foundation or implementation of one or more phases of the ITSM framework in your current or a previous role; ITIL foundations and intermediate certifications at a minimum, ITIL Expert

Or an equivalent combination of education and experience

Travel

Less than or equal to 10%

Principal Duties & Responsibilities

• Direct responsibility for maintaining the IT Service Management function and roadmap encompassing such processes as Incident, Request, Change, Configuration, Problem and Knowledge Management & Release Management.

• Provides leadership and strategic direction in the development and execution of IT Business Management processes and tools at Aflac.

• Owns and drives the IT Service Management governance process including Project Approvals, SLAs, Issue Resolutions and Priority Setting

• Determine and regularly report on Key Performance Indicators/metrics for IT Service Management

• Overall accountability for defining the future direction/strategy and maintaining current operational state of ITSM and ITBM platforms in alignment with needs of IT and Business

• Ensure successful IT Audit engagements.

• Create a high performing organization by developing and attracting talent, as well as mentoring, coaching and developing up-and-coming leaders.

• Manage vendor relationships / metrics: create SOW, resource acquisition, establishing metrics.

• Responsible for the overall budget and financial management of the department, projects and resources.

• Ensures that all project commitments are met or exceeded.

• Remain up to date with technical and industry developments.

• Serves as an IT Service Management and IT Business Management Champion for the IT organization

• Partners with stakeholders and program owners to instill a continuous improvement culture across the organization

• Drives process and organizational maturity as it pertains to IT Service Management, IT Business Management and ITIL

• Performs other related duties as required

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $115,000 to $235,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.

Staff Product Manager, Machine Learning and Recommendations

Location: Remote

About Mozilla

Mozilla Corporation is the non-profit-backed technology company behind pioneering brands like Firefox, the privacy-minded web browser, and Pocket, the content discovery platform. More than 270 million people around the world use its products each month.

About the team and opportunity

Pocket empowers people to discover, organize, consume, and share content that matters to them. Pocket is the best of the web, curated for you, by you.

To deliver high quality and reputable content recommendations to our users, we are building our ML capability to help us deliver better content whilst providing excellent user experience to our discerning customers. We work in collaborative teams, using agile methodologies and have an interactive culture of experimentation and learning.

As the Staff Product Manager for the ML & Recommendations team you will help us shape our vision for delivering personalized content to our users and have impact on the broader Mozilla organization. You will have ownership of the recommender systems we deploy into production and our MLOps. Alongside an Engineering Manager you will work in a team of engineers and Applied ML Engineers with the support of User Research, Analytics, Design and Platform and others. You’ll partner strongly with PMs who own product surface experiences to ensure that they are building for ML-powered products. You’ll chart a path for Pocket to personalize our strong editorial content in line with our business’ priorities.

We are a fully remote organization. The development team is mainly based in West Coast USA but you do not have to be. For now, the role requires you to be available with a 50% overlap with PST.

What you’ll do:

• Use your insights, ML knowledge and experience to create, maintain and evangelize the roadmap for your area.
• Build a comprehensive understanding of user problems and guiding our engineering team in developing principled ML solutions.
• Work with other PMs in the ML group to define an exciting and industry leading ML strategy.
• Collaborating with other Product Managers and XFN team members to deliver your strategy.
• Establish clear success metrics and measuring outcomes to track the effectiveness of your initiatives.
• Communicate with stakeholders and teams from across the organization to develop and maintain the product roadmap.
• Use agile practices, including augmenting, refining and prioritizing backlogs and verifying sprint deliverables.
• Evolve and build an impactful product culture, directly contributing to our product management best practices.

What you’ll bring:

We think you’ll be a particularly good fit if you’re excited by machine learning and are passionate about building that technology responsibly. You’re a self-starter who is motivated by seeing the fruits of your ML-labor in production. Still, you wouldn’t be adverse to the team publishing an industry paper or two after you’ve shipped.

• 5+ years of experience as a product manager of digital products
• 2+ years of experience developing products in one or more of the following areas:
  • A heavy ML modeling component
  • ML-first user experience
  • ML-Platform
  • MLOps
• Strong analytical ability, both numerical and generally – you can process lots of information and prioritize / analyze it to advise product development.
• Excellent communication and leadership skills.
• An understanding of ML development best practices.
• Appreciation for user privacy, particularly around personalization.
• A passion for building ML-powered products with exemplary user experience.
• Understanding of sophisticated data management problems, and related machine learning techniques.
• Comfort driving complex projects from start-to-finish, with multiple partners from erse subject areas.
• Technical know-how combined with an inherent appreciation of good user experience.
• to our values:
  • Welcoming differences
  • Being relationship-minded
  • Practicing responsible participation
  • Having grit

Bonus Points:

• Higher education or equivalent experience in Computer Science or HCI subject areas
• Prior experience with Recommender Systems or Search products

Don’t tick all of the boxes but think you’d be a great fit? Apply, we’d love to hear from you!

What you’ll get:

• Generous performance-based bonus plans to all regular employees – we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. – varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to ersity, equity, inclusion, and belonging

Mozilla understands that valuing erse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified iniduals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [email protected] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-DNI

Req ID: R2210

Learning Systems Leader

US Location

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People.

We are seeking a highly motivated and detail-oriented Learning Systems Administrator to manage our learning management systems and related technologies. The successful candidate will be responsible for configuring, maintaining, and supporting our learning management system (LMS) and other online learning platforms used by our organization. The Learning Systems Administrator will ensure our learning systems are optimized for maximum effectiveness, efficiency, and usability.

Responsibilities

• Administrate and maintain the learning management system (LMS) and other online learning platforms used by our organization.
• Manage the full ecosystem of learning platforms ensuring integration and optimal end-user experience across all platforms.
• Configure and customize the LMS to meet the needs of our learners and learning and development team.
• Control enrollments in both online and instructor led training in the LMS.
• Create and maintain attendance tracking in accordance with organizational attendance policy.
• Ensure all platforms upload to the learning record store.
• Create and manage user accounts, groups, and permissions in the LMS.
• Develop and maintain documentation for the LMS, including user guides, training materials, and standard operating procedures.
• Troubleshoot technical issues related to the LMS and other learning systems, working with vendors and internal teams as needed to resolve issues.
• Collaborate with the instructional design team to ensure effective learning experiences in the LMS and other online learning platforms.
• Stay up to date on industry trends and best practices in learning technology and recommend enhancements and new features to improve the user experience and support the organization’s learning goals.
• Collaborate with IT and other departments as needed to ensure the smooth operation and integration of learning systems with other enterprise systems.

Requirements

• Bachelor’s degree in instructional design, educational technology, computer science, or related field.
• Minimum of 2 years of experience in administering learning management systems and related technologies.
• Strong technical skills, including experience with learning management systems, e-learning platforms, and related technologies such as SCORM, xAPI, and learning content management systems (LCMS).
• Experience with web development and web-based technologies such as HTML, CSS, JavaScript, and APIs.
• Strong project management skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Excellent communication skills, including the ability to explain technical concepts to non-technical stakeholders and collaborate effectively with cross-functional teams.
• Passion for learning and staying up to date on emerging trends in learning technology.
• Ability to work on computers, sit, and reach a screen for up to 8 hours per day ability to travel up to 10% of time.

Data Analytics and Reporting

Category Technology & Digital Job Id 2023-0016

Job Type Full time

Job available in 2 locations

• Irvine, CA, United States
• Remote, United States

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Responsible for working on big data/analytics projects that gather and integrate large volumes of data, performs analysis, interprets results and develops actionable insights and recommendations for use across the company. Acquires data from multiple data sources in order to perform analysis. Identifies, analyzes and interprets trends or patterns in complex data in order to provide answers to business questions as well as provide recommendations for action. Interprets data and analyze results using various statistical techniques and tools. Presents data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations so they activate upon them and make data driven decisions. Collaborate with various partners to provide a holistic view of the analysis. Measures and monitors results of applied recommendations and present adjustments. Ensures all data acquisition, sharing and results of applied recommendations are compliant with company standards.

Basic Qualifications

• Bachelor’s degree in a related field, or equivalent work experience
• Six to eight years of statistical and/or data analytics experience

Preferred Skills/Experience

• Working knowledge of analytics and statistical software such as SQL, R, Python, Excel, Hadoop, SAS, SPSS, Geo-spatial tools and others to perform analysis and interpret data
• Experience in analytics, advanced analytics/statistics, predictive modeling
• Strong analytic skills with the ability to extract, collect, organize, analyze and interpret trends or patterns in complex data sets
• Demonstrated project management skills
• Effective interpersonal, verbal and written communication skills

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a erse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $117,215.00 – $137,900.00 – $151,690.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Associate Implementation Manager

US – All Country – Remote 

Customer Experience – Professional Services

Full-time

Remote

Company Description

Hyperscience is transforming the future of work to elevate human potential. Our human-centered approach to automation enables a new era of human and machine collaboration that delivers dramatically improved organizational agility, without the legacy cost and burden of change management. By combining data, people, and processes into digital assembly lines, the Hyperscience Platform turns complex processes into simple, configurable workflows. Our industry-leading machine learning technology continuously learns and evolves, to involve humans only when needed. For more information, please visit www.hyperscience.com.

The Customer Success team at Hyperscience acts as the customer’s trusted advisor and advocate, building and growing an ongoing healthy relationship with each customer. Team members are responsible for preserving our current business, opening doors for additional opportunities, and growing our customers into life-long Hyperscience advocates.

The Associate Implementation Manager owns the full customer implementation process, taking the lead on the customer relationship from post-sales through customer deployment. Successful Associate Implementation Managers will be excited by the challenges of learning a highly technical product, leading complex implementation projects, and driving real improvement in customer operations through our software. This is a full-time position reporting to the Manager, Implementation.

Responsibilities

• Serve as a primary technical point of contact for the customer during implementation, managing customer expectations and ensuring high-level customer satisfaction
• Understand and communicate project resourcing requirements and prioritization
• Act as a proactive and organized project manager, guiding new clients through the implementation process and shortening time-to-value
• Act as the liaison between customers and Hyperscience during implementation to prioritize issues, elicit feedback, and present customers with new opportunities
• Collaborate with customer stakeholders to design complex solution architecture and document business requirements for custom workflows
• Actively manage and prioritize multiple customers with competing needs and varying processes
• Execute customer-facing training sessions and webinars to provide training and communicate product enhancements
• Strive to become a product expert by engaging with the product, investigating technical concepts, and actively seeking deeper product understanding

Qualifications

• 2+ years customer-facing experience in a technology/Saas company, preferably with onboarding customers and technical implementation
• High emotional intelligence, including curiosity, empathy, self-awareness, and integrityLove of learning and an aptitude for absorbing and synthesizing technically complex information
• Excellent communication (written and verbal) and presentation skills, both internally and externally
• Project management skills with experience working on complex projects involving large multi-layer teams with internal and external stakeholders
• Ability to interact with enterprise customer teams at various levels of technical and non-technical depth
• Amenable to a potential travel requirement of up to 20%. Hyperscience works with both US and international customers

The target base compensation range for this role: $70,000 – $105,000. Actual compensation will be dependent upon the iniduals skills, experience, qualifications, geographical location, and our business needs and objectives. Our overall compensation packages include base salary, equity and the benefits and perks listed below. Our Talent Acquisition team will speak more about our Total Rewards philosophy and approach during the hiring process.

Benefits

• Top-notch healthcare for you and your family
• A 100% 401(k) match for up to 6% of your annual salary
• Flexible PTO with the approval of your manager
• 12 weeks of parental leave and an additional 4 weeks for birthing parents
• Stock options
• Wellness reimbursements for qualified expenses

We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Title: Data & Analytics Engineer

Location: Remote

Welcome to Jetty, the financial services platform on a mission to make renting a home more affordable and flexible. We’ve built multiple financial products that benefit both renters and property managers – and we’re just getting started.

We are growing our data organization and looking to hire a Data and Analytics Engineer. As a Data and Analytics Engineer, your goal is to cultivate a data-informed culture and create insights that will be leveraged across the entire organization. You have experience executing at a high level, solving complex problems, and delivering solutions with real business impact – and you’re excited by the opportunity to apply those principles to a new, best in class function.

Role & Responsibilities

• Build / Support our modern data stack (Snowflake / Fivetran / DBT / Tableau)
• Be an enthusiastic evangelist of our modern data stack (Fivetran / DBT / Snowflake / Tableau)
• Develop analytics data models using SQL
• Document our data models in a user friendly way for our business stakeholders
• Implement the Five Pillars of Data Observability
• Write ELT code using modern software engineering practices (Git, automated testing and deployments)
• Build and maintain data pipelines to support various business processes and reporting (Fivetran / AWS Lambdas)
• Partner with the Product Engineering team to ensure we are capturing the data we need from our applications for analytics and to iterate on our development practices for the data analytics team.
• Be the resident resource on building standard reports and BI dashboards

Experience & Qualifications

• 3-5 years of experience working in a data / analytics engineering role
• High proficiency in Snowflake / Fivetran / dbt / Tableau
• High proficiency in SQL and Python
• Ability to collect, interpret, and synthesize inputs from various parts of the business into data model requirements
• Ability to simplify without being simplistic – ability to communicate complex topics and actionable insights in a compelling way that can be understood by a variety of audiences
• Inherent curiosity and analytical follow-through you can’t help but ask why? and love using data and logic to explore potential solutions
• Ability to balance Rigor and Scrappiness you know the difference between 80/20 and giving something 110%; as well as when each is appropriate.
• Deep understanding of the first and second order effects of reporting you know the power of presenting the right data to the right people at the right time
• Experience in a data/analytics function at a high-growth startup managing multiple stakeholders and delivering actionable insights

About Jetty

At Jetty, we know renting a home can be a financial challenge. That’s why we’re on a mission to make renting accessible to everyone. Jetty offers four financial products designed to help our members every step of the renting process: Jetty Deposit, a low-cost security deposit product that dramatically reduces move-in costs; Jetty Rent, a flexible rent payment program to eliminate pricey late rent fees; Jetty Credit, a credit building service that helps renters build credit just by paying rent; and Jetty Protect, an affordable renters insurance product that provides comprehensive coverage in just a few clicks.

Jetty has raised multiple rounds of venture capital from investors including Khosla Ventures, Ribbit Capital, Citi, Valar, and strategic investors. We’ve built a highly collaborative team working remotely around the country, and we believe in finding the best talent regardless of where they live. To learn more about life at Jetty, visit jetty.com/careers.

Jetty is firmly committed to building a team as erse as our Members. We are proud to provide equal employment opportunities for all candidates regardless of race, ancestry, citizenship, sex, gender identity or expression, religion, sexual orientation, marital status, age, disability, or veteran status.

Benefits & Perks

• Health (with HSA and FSA options), dental, and vision insurance through Aetna & MetLife
• 401(k) retirement savings program
• Optional life and disability coverage
• 20 days of PTO + 12 holidays, Jetty Winter Break,” and flexible sick days
• Generous parental leave policy
• Flexible remote work in any US location (keeping east coast hours)
• Stipends to cover WFH set-up, childcare, phone/internet bill, and optional co-working space

Senior Data Scientist

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

• You’ve got positive energy. You’re optimistic about the future and determined to get there.
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
• You appreciate direct communication. You’re both an active communicator and an eager listener – because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
• You have a can do attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

Data Science is an integral component of Coinbase’s product and decision making process: we work in partnership with Product, Engineering and Design to influence the roadmap and better understand our users. With a deep expertise in experimentation, analytics and advanced modeling, we produce insights which directly move the company’s bottom line.

What you’ll be doing (ie. job duties):

• Act as a strategic partner to functional teams: initiate and execute deep analyses and models to prioritize opportunities and provide actionable recommendations.
• Design and guide experiments/analysis to measure impact and drive product improvements.
• Measure business performance, develop / refine core metrics and create reporting to understand and monitor them.
• Synthesize data learnings into compelling stories and communicate them throughout Coinbase and to senior executives.
• Conduct deep es to help solve complex problems to drive impact for our business.
• Initiate, develop, and maintain data pipelines with outstanding craftsmanship.

What we look for in you (ie. job requirements):

• BA / BS degree in a quantitative field (ex Math, Stats, Physics, or Computer Science) with 5+ years relevant experience, or or PhD degree in a related field with + 2 years of relevant experience.
• Ability to independently create plans for projects and a track record of overseeing large / complex analytical projects spanning multiple teams.
• Understanding of statistical concepts and practical experience applying them (in A|B testing, causal inference, ML, etc.).
• Experience in data analyses using SQL.
• Experience in at least one programming language (preferably Python).
• Demonstration of our core cultural values: clear communication, positive energy, continuous learning, and efficient execution.

Nice to haves:

• Data engineering skills + a willingness to do lower level work to improve data foundations as needed.

ID: G2462

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $140,250 to $206,000 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Commitment to Equal Opportunity

Coinbase is committed to ersity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to iniduals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.

Benefits at Coinbase

• Medical Plan, Dental and Vision Plan with generous employee contributions
• Health Savings Account with company contributions each pay period
• Disability and Life Insurance
• 401(k) plan with company match
• Wellness Stipend
• Mobile/Internet Reimbursement
• Remote-First Stipend
• Connections Stipend
• Volunteer Time Off
• Fertility Counseling and Benefits
• 18 weeks paid Parental Leave
• The option of getting paid in digital currency

Security Engineer – Defense Engineering and Threat Hunting

Location: Denver, CO; New York City, NY; San Francisco, CA, Remote

Remote

Gusto is looking for an experienced Senior Security Engineer, with a focus on Corporate Security Technologies, to build out capabilities for our Defense Engineering and Threat Hunting (DETH) organization. We’re looking for an inidual who enjoys mentoring others, working in a collaborative environment and is able to independently drive objectives (projects) to completion. This role’s core functions include but are not limited to architecture/design, corporate security engineering, detection engineering, security operations and incident response, vulnerability management.

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

Gusto processes billions of dollars in payroll every month for small businesses and their employees. Our clients trust us with a huge amount of personally identifiable information (PII) and protected health information (PHI), including SSNs, EINs, salaries, home addresses, and more. Our business is largely built on trust, as a result protecting our clients’ PII and PHI is one of the top considerations in anything we do at Gusto.

Here’s what you’ll be doing:

• Creating and executing on strategic roadmaps for corporate security that’s prioritized based on business needs, risk and shifting priorities – e.g. Enterprise wide DLP program that covers endpoints, SaaS, and Cloud resources; VDI Infrastructure best practices; Windows Monitoring and Hardening, etc
• Design and implement security controls to protect our data, business technologies, infrastructure, networks, and applications against threat actors
• Collaborate with the IT Engineering and Business Technology Tech teams to ensure secure design and operation of our corporate services
• Conduct security assessments and provide recommendations for improvements to our security posture
• Develop and maintain security policies, standards, and procedures
• Build signals and detections using Python, SQL and detection as code methods to detect and respond to security events
• Work alongside threat defense operations to investigate and perform security response for security events/incidents
• Perform hypothesis driven threat hunting based on a detection lifecycle
• Participate in an on-call rotation

Here’s what we’re looking for:

• Security Engineers experienced in one or more of the following: data loss prevention, VPNs, Zero-Trust concepts, VDIs, macOS and Windows endpoint security monitoring and hardening, vulnerability management, infrastructure hardening, identity and access management, cloud security, security analysis and response, detection engineering
• Collaborative Security Engineers experienced working cross-functionally with stakeholders to manage projects, and incidents, to create positive change for the organization
• Experienced candidates who have participated and led incident management processes, including security incident response
• Demonstrated knowledge of both on-premise and cloud-based corporate security technologies such as endpoint detection and response technologies, vulnerability management scanners, cloud identity providers
• Experienced working with development workflows in source control, infrastructure as code, and CI/CD pipelines
• Strong proficiency in one or more programming/scripting languages, with the ability to mentor others on best practices in at least one language: Python, Golang, Ruby.

Our cash compensation amount for this role is targeted at $155,000 – $206,000 in Denver & most remote locations, and $200,000 – $230,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Title: Senior Engineering Manager

Location: Remote, US or Canada

mParticle is an AI Customer Data Platform that powers the entire marketing stack with real-time customer data. Companies like NBCUniversal, JetBlue, Venmo, and Airbnb use mParticle to simplify their customer data infrastructure, maximize the value of their data, and accelerate growth at scale. Over the last year, the company has raised $150M in funding and acquired two companies. Founded in 2013, mParticle is headquartered in New York City with employees around the globe.

Does operating internet-scale, multi-tenanted, high availability services bring you joy? Are you a technical leader who knows that an engineering team is greater than the sum of its parts, and loves to rally a team around solving interesting engineering problems?

If so, you may be a great fit for our engineering management role in our Production Engineering team! This person will be a functional manager leading the charge on service reliability, capacity management, and performance for our cloud services. Day-to-day, this person will function as a player-coach to continue our effort to transform our service-based environment on to best in class engineering architectures and practices.

Here at mParticle, everyone is equal. We believe strongly in our values and are looking for someone who demonstrates empathy and sincerity to all roles and teammates. Our ideal candidate has a strong balance of technical and people skills and is a proven mentor, leader, and people manager.

Our clients include marketing and engineering functions for some of the largest apps in the world and our platform processes nearly one-third of the world’s smartphone traffic.

If the above sounds intriguing, here are some details to help you determine whether this is the right role for you!

Responsibilities

• Manage 6-8 production engineers especially through the transition to DevOps principles and practices.
• Own the technical roadmap for their team and function as the product owner. Work with group leadership team to integrate it into the overall group roadmap and priorities.
• Hands-on technical to provide mentorship to a development/solution-first team with regular architectural support and coding support.
• Bring self-service for inbound asks that are currently manual or semi-automated to other mParticle teams.
• Promote a culture of collaboration and automation – know that the best solutions come from multiple brains working together!
• Drive industry-best practices around on-call 24×7 support for production services.

Desired Experience

• 10+ years of hands-on technical experience across Production Engineering / DevOps / SRE roles.
• 3+ years of experience managing software teams.
• 3+ years of experience at small, startup-style companies.
• Experienced with the modern software tech stack (Docker/Kubernetes, Terraform, Concourse, AWS, GitOps, etc).
• Experienced with continuous delivery, from pipeline to supporting running production services.
• Mastery of at least 1 programming language (python preferred).
• Expert on the command line (bash preferred).
• Strong experience developing and troubleshooting issues around cloud stacks, virtualization, and container orchestration.

Application Developer

Location: Remote, US, 31999

Salary Range: $55,000 – $140,000

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is designated as a remote role. You will be expected to work from your home, within the continental US. Although this role is designated as remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Microsoft.NET Technology Stack

• HTML

• CSS

• Bootstrap

• JavaScript

• jQuery

• AJAX

• Angular

• C#

• ASP.NET

• .NET MVC

• Entity Framework

• Web Services (WCF, WPF & Web API)

• SQL Server

• ETL

• Transact SQL (writing complex stored procedures, triggers, DTS packages)

• Powershell

• IIS

• Java/JVM & Scripting Technology Stack

• JAVA

• HTML

• JavaScript

• jQuery

• Node.js

• React.js

• Angular

• API and Integration

• WebServices

• REST

• SOAP

• XML

• XSLT

• JSON

• IBM MQ Series Integration

• Webmethods

• Apigee

• Configuration management and DevOps

• TFS

• GitHub

• Docker

• JFrog

• Jenkins

• Vendor technologies

• Pega,

• IBM Filenet

• IBM DataCapture,

• OpenText Exstream,

• Microsoft MSdynamics365

• Data and Business Intelligence Technology Stack:

• PowerBI

• Business Objects

• Microsoft SSIS

• Informatica PowerCenter

• IBM DB2

• DB2Connect

• MSSQL

• Hadoop

• Oracle

• Cloud Technology Stack

• Amazon AWS

• Microsoft AZURE

• Azure Power Platform

Education & Experience Required

• Bachelor’s Degree In Computer Science, Information Systems or programming
• Four or more years of programming experience or related work experience
• Experience and understanding of multiple programming languages and applicable applications.

Or an equivalent combination of education and experience

Principal Duties & Responsibilities

• Works on a limited number of projects as a member of each project team
• Works on small and large, moderately complex projects that require increased skill in multiple technical environments and disciplines; participates on one or more project teams, application analysis, design, development, integration and enhancement activities, as well as related maintenance and production support
• Works with project teams to define and design scope for each project
• Participates in project planning sessions with clients, business analysts, and team members to analyze development requirements and make recommendations for moderate to complex systems
• Tests and implements application modules from multiple systems the team has developed or modified, ensuring application meets the needs of client and business
• Provides ongoing maintenance of iSeries, mainframe and/or client/server applications or tools, depending upon previous involvement with projects
• Mainframe, and/or client/server applications or tools, depending upon previous involvement with projects
• Handles production support within their area of expertise and supports issues referred to them by developers or managers
• Provides design recommendations, developing and integrating programs per written specifications; occasionally responsible for writing moderate to complex design specifications
• Makes moderate to complex modifications to existing software applications and modules in accordance with written specifications and ision standards
• Develops software application modules using disciplined software development processes; makes recommendations towards the development of object oriented base class reuse
• Translates business and technical requirements into detailed design specifications for application code and modules.
• Prepares and presents status updates on various projects
• On-call duties required as assigned
• Performs other duties as required

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $55,000 to $140,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.

Title: Adobe Campaign Classic developer (Remote)

Cognizant Technology Solutions is looking for Adobe Campaign Classic candidate with 8+ years of experiences.

Location: Remote. Candidates should be in USA.

Duration: Full Time only – “Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.).

Salary and Other Compensation:

The annual salary for this position is between $[125,000.00-$135,000.00] depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant s discretionary annual incentive program, based on performance and subject to the terms of Cognizant s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Job Description and Qualifications include: (This is a hands-on development role)

Required:

• 8+ years of experience in Adobe Campaign Classic.
• Hands-on experience in Adobe Campaign Classic configurations and end-to-end setup.
• Hands-on experience in setup of offer management and real-time communications using message center.
• Hands-on experience in setup of web applications, surveys, external account configurations.
• Hands-on experience in setup of recipient & customer data schemes, technical & campaign workflows.
• Hands-on experience in Java Script, Soap & Rest API services to interact with any upstream/downstream systems.
• Hands-on experience in development of marketing campaigns/workflows.
• Hands-on experience in development of technical workflows and reporting.

Nice to have bonus skills

• One or more certifications in Adobe Campaign Classic
• Experience in integration of Adobe Campaign with Adobe Analytics, Audience Manager, Adobe Target
• Any additional certifications in Adobe Marketing Cloud solutions products

Education

• BS or MS in Computer Science or equivalent work experience
• Should be self-motivated, self-starter with clear communication skills who thrives working in a team environment

Title: Technical Support Engineer

Location: United States

About Panorama:

Panorama is a fast-growing national technology company focused on radically improving education. More than 2,000 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.

Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston office, or a hybrid option.

About the Role:

If you enjoy being at the heartbeat of tech support, keep reading. Our Technical Support team provides technical software support to all Panorama users. We connect the dots by providing fast, accurate answers to questions from educators, students, families, staff and community members about our product. We are seeking a Technical Support Engineer, Tier 1 to help provide technical support and guidance to the thousands of users who are on our platform every day. Our users are educators, families and students; sensitivity to their questions and technical capabilities is a must. We also preserve confidentiality with ironclad integrity. No detail or question is too small.

Responsibilities:

User Support

• Accurately and thoroughly resolve user questions and technical requests that are received via email, phone, and chat in a timely manner; this requires expertly navigating our product and sleuthing for client details to ensure responses include proper context
• Serve as the primary technical contact for our clients using our self-service platform to answer questions about product navigation, troubleshoot challenges, and ensure platform adoption
• Provide escalated technical and triage support for other team members
• Partner with Technical Support colleagues to identify and escalate mid- and high- complexity questions and requests
• Identify patterns in user support requests and make suggestions for product or process improvement
• Monitor the support desk outside of regular business hours on a rotating schedule to serve as the first line of defense for urgent issues identified

Product and Technical Expertise

• Connect users with resources, offerings, and tools to help them understand best practices and meet their goals with the data they collect through the Panorama platform
• Identify when a client would benefit from new resources and work with the larger Panorama team to create those resources (for example, revised onboarding resources or a new FAQ)
• Become a technical expert on our product; use expertise not only to guide and support our users but to coach and teach other Tier 1 teammates who are learning the product as well
• Actively collaborate with our Survey Operations team to log and oversee client survey data requests
• Attend internal professional development training to gain working knowledge of FTP software, SIS and assessments data systems, and other data collection tools.

Our Ideal Candidate:

• Ability to support our East Coast Customers – work schedule of 9am-6pm EST
• College degree preferred
• 1-2+ years work experience in a customer-focused position
• 1+ years of background in online technical problem-solving and triage
• Excellent communication skills and a strong focus on delivering white-glove customer service
• Comprehensive knowledge of Mac and PC-based applications in addition to working knowledge of Internet browser compatibility and SSO issues
• Proficient in Google Suite, Microsoft Office, Salesforce, JIRA, and ticketing software such as HelpScout and Zendesk
• Ability to develop working knowledge of SFTP platforms (ex. FileZilla) and SFTP file transfer processes
• Experience prioritizing and executing multiple tasks throughout the course of a day
• Experience working on and communicating with a team in a fast-paced environment
• Experience making decisions independently with little oversight
• Experience ing into and learning new technologies such as internal company-specific databases
• Experience communicating accurate and complex technical information in an easily digestible manner to multiple key stakeholders through email, phone, and chat

Base Salary: $65,200 to $87,000

The Base Salary range represents the low and high end of the anticipated salary range for this position across all US locations. The determination of this anticipated Base Salary range involves the consideration of many factors in making compensation decisions including but not limited to: unique skill sets, experience, training, performance, licensure and certifications, as well as other business and organizational needs. Our anticipated Base Salary determination is just one component of Panorama’s competitive total rewards strategy that also includes annual bonus or commission awards, equity awards, as well as other region-specific health and welfare benefits.

Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.

#LI-Remote #BI-Remote

Title: Clinical Software Success Manager

Location: Remote – US

Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for iniduals and their families. Invitae’s genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.

Clinical Software Success Manager – Remote, US

Schedule: Monday – Friday, traditional hours

Our Software Services and Support (S3) Team is expanding and we’re looking for team members who are passionate about utilizing genomic information to improve healthcare to join us. We are seeking a Clinical Software Success Manager with experience to collaborate with customers to identify and document clinical workflows to ensure customer success and satisfaction.

What you’ll do:

• Support sales with clinical and technical demos of Invitae’s software products.
• Provide clinical guidance to sales, internal stakeholders, and customers as it relates to software.
• Collaborate with customers, sales, and customer success to define, document, and refine clinical workflows to incorporate our support tools and other software solutions.
• Monitor and analyze metrics and feedback from clients to identify opportunities to maximize customer success with software solutions and genomic testing.
• Provide and document feedback from customers to advise the product team of potential enhancements and bugs.
• Lead customer training on software solutions for go live and a train-the-trainer approach.
• Partner with S3 Enterprise Project Managers to facilitate implementation/integration projects after an executed contract from Sales.
• Monitor, optimize and refine workflow after the successful implementation project is complete.
• Attend customer business reviews with stakeholders to present success metrics.

What you bring:

• Board-certified genetic counselor 5+ years experience in clinical or translational research, preferably in a clinical genetics laboratory setting, or comparable combination of experience.
• Comfortable in at least one of the following clinical areas; hereditary cancer, cardiology, proactive, pharmacogenomics or women’s health.
• Experience in laboratory sciences, genetics, drug information or another healthcare setting is preferred but not required.
• A passion for customers and a commitment to high customer satisfaction.
• Working knowledge of clinic workflows and research workflows including electronic medical records.
• Excellent communication and teamwork skills – including the ability to map out components of a project and create an estimated timeline for the work.
• Ability to present to erse levels of internal and external organizations including a variety of clinical areas.
• Strong interpersonal skills and the ability to establish solid relationships and elicit cooperation from a variety of stakeholders.
• Exceptional analytical and strategic problem-solving skills.
• The ability to work both independently and collaboratively in a dynamic environment. Flexible to shifting priorities, demands, and timelines; able to promptly and efficiently react to project adjustments and changes.

#LI-REMOTE

This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.

USA National Pay Range

$95,600$119,500 USD

Please apply even if you don’t meet all of the What you bring requirements noted. It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.

Join us!

At Invitae, we value ersity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

We truly believe a erse workplace is crucial to our company’s success and to better serve our erse patients. Your input is especially valuable. We’d greatly appreciate it if you can take a quick moment to make your selection(s) below. Submissions will be anonymous.

You can find a detailed explanation of our privacy practices here.

IT Compliance Lead

Location: Remote – US

See yourself at Twilio

Join the team as our next IT Compliance Lead

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we’re headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We’re on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support ersity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This role reports to the Director, IT Governance and will play a crucial role in scaling and maturing our IT compliance program. You are the right person for the role if you believe in the importance of risk-optimized IT controls and processes and can collaborate across various teams at Twilio to implement, monitor & improve them.

Responsibilities

In this role, you’ll:

• Regularly collaborate with subject matter experts (SME), business partners, and management to create & evaluate IT controls, develop remediation and mitigation plans, document policy waivers or exceptions, and track progress towards issue closure.
• Drive governance & compliance control requirements with key partners (Corporate IT, Security, Internal Audit, Privacy and R&D teams).
• Monitor external compliance / regulatory environments for changes needed to be applied to our IT systems
• Manage IT risks throughout their lifecycle as part of our enterprise risk management program.
• Review and work with SMEs to document internal policies, industry standards, and relevant regulations and understand how they apply within the organization
• Lead IT issue documentation and reporting.
• Perform IT process walkthroughs, controls testing, document results, and provide detailed updates to leadership.
• Ensure the completion of various control activities by partnering with control owners throughout the organization
• Perform ad hoc audits & special projects in support of overall risk management.
• Serve as a point of contact with both internal and external audit teams to ensure requests are routed to the appropriate group and completed in a timely manner.
• Develop reports and dashboards to support the Compliance & Governance program

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values erse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of governance, audit, compliance, risk, and / or security experience
• Experience in a governance or regulatory compliance environment related across industries and geographies including S-Ox (and others is a plus! PCI, COBIT, SOC, GDPR, etc.)
• Experience developing, championing, and managing internal compliance programs.
• Technical knowledge of technology controls in various IT environments (SaaS-heavy) and management of those controls in a GRC solution / tool
• Analytical thinker who is highly organized and pays close attention to detail.
• Bachelor of Science degree in Information Systems, Computer Science, Accounting / Audit, or a related technical field required.
• Ability to review existing processes, identify potential improvements & work with the appropriate stakeholders to drive efficiencies
• Lead collaboration with a erse set of internal and external stakeholders – strong interpersonal skills
• Ability to identify areas for improvement in an existing control / process and drive change

Desired:

• Experience with Okta, Workday, Oracle, ServiceNow, and home-grown applications is a plus
• Experience in IGA tools (ex: Sailpoint or similar)
• Practical experience with process improvement frameworks is a plus (ex: Six Sigma or other)
• Experience with agile methodologies
• Prior internal or external audit experience

Location

This role will be remote, and based in the USA.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $120,160 – $150,200
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $127,280 – $159,100
• Based in the San Francisco Bay area, California: $141,360 – $176,700
• This role is eligible to participate in Twilio’s equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Producer, Technical

Location: Los Angeles or Remote

That’s No Moon is an independent studio of storytellers and game-makers who believe in the power of narrative-driven experiences. With a erse team of talented developers, from some of the top game studios in the world (Naughty Dog, Infinity Ward, Bungie), our shared vision is to create the future of AAA experiences with a culture of creativity, collaboration, and responsible production practices. Our passionate team of developers help shape our studio, our projects, and our future.

We are seeking a Producer to manage and deliver key technical aspects of a AAA action-adventure game. Your strengths are a mix of hard project management and soft people skills that you use to get large teams to adhere to a vision, within scope and schedule constraints while helping to retain work/life balance and our company values.

Responsibilities:

• Update and manage the plans, schedules and related task tracking database across key features and/or milestone deliverables. Emphasis on technical related deliverables such as gameplay features, engine tools and technical art pipelines.
• Work collaboratively with production and engineering department leadership to drive decision making that achieves both the project goals and company values. Emphasis is on delivering technical gameplay and related systems to stakeholders.
• Solicit needs from all departments and align them to set project requirements. Take those requirements and turn them into engineering project plans. Work with the engineering and tech art teams to execute those plans.
• Monitor the team and project health and communicate risks to leadership.
• Connect departments and eliminate roadblocks to ensure the team is flowing efficiently through their work.
• Assemble productivity data from the production tracking system and use that data create production reports that steer the production forward.
• Drive team towards clarity when ambiguity exists on a new deliverable type or department innovation.
• Suggest improvements to the production process and assist in seeing them through.

Requirements & Skills:

• Project Management or Business Administration skills or experience.
• Experience with Jira, Shotgun/ShotGrid or other industry standard tasking software.
• Experience working with Software Engineers and related pipelines.
• Flexible and agile, able to adapt during a project to emerging requirements. Able to potentially finish one department deliverable then switch to a different department deliverable after, if required.
• Data analytics background or capability preferred.
• Adaptive skills, knowing when to use formal or informal tactics and strategy to achieve project success.
• Experience or familiarity with managing budgets and/or staff resource plans.

Qualifications:

• At least 4 years of experience as an Associate Producer or Project Manager working across multiple departments or equivalent experience.
• Strong time managerial skills in a technically sophisticated and fast-paced work environment.
• Strong interpersonal, oral and written communication skills with high emotional intelligence.
• High attention to detail

TNM considers a number of factors when determining each role’s base pay range, including industry benchmarks, location, experience, and other job specific skills. In addition to base pay, this role may be eligible for other incentive compensation including equity and profit share. The estimated base pay range for this role is U.S. only and not applicable for locations outside of the U.S.

TNM offers competitive and comprehensive benefits that include medical, dental, vision, 401(k) match, unlimited PTO, supplemental life and disability, and more. Eligibility to participate in these benefits may vary for part-time or temporary employees. The estimated base pay range for this role is: $95,000 – $128,000

That’s No Moon is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, ancestry, color, citizenship, religion, sex, sexual orientation, gender identity or expression, marital status, pregnancy, age, national origin, disability status, legally protected physical or mental disability, genetic information, protected veteran status, or any other characteristic protected by law.

Sr. Analyst, Data Analytics Strategy and Transformation

locations

United States Virtual

time type

Full time

job requisition id

R-100115

Assurant is seeking a Sr Analyst, to assist with our data analytics strategy and transformation. You will be part of a small team who is responsible and accountable for setting, evolving, and executing strategy as well as managing transformational initiatives for Global Data Analytics team. This role will play important part in analyzing and recommending changes as well as ensuring that successful execution of strategic initiatives are completed on time and budget with clean definition of success metrics and ongoing tracking and reporting.

What will be my duties and responsibilities in this job?

Strategy:

• Understand existing strategy and execution priorities and support people, processes, and technology to drive the change.
• Perform Data Analysis to support recommendations and planning for a meaningful dialogue with the stakeholders.

Business case:

• Help prepare business case which includes dollar amount saved or revenue generated through the implementation of given change.

Collaborate & Coordinate:

• Work with the rest of the Analytics and/or Data Services teams to get input and Data for a successful analysis of a given problem or recommendation.
• The role requires bringing outside in perspective and you will be collaborating with outside audience like Gartner.

Communication:

• Establish a plan for regular communication of assigned initiatives to relevant stakeholders.
• Deliver effective and compelling communication across the team to ensure everyone is kept up to date of the progress and plan.

User Acceptance:

• Work with end users to give them training on a variety of tools & technologies to enable successful implementation of a given change.
• Develop & Maintain Performance Dashboards:
• Maintain clear success metrics and report periodically to the key stakeholders.

What are the requirements needed for this position?

• A bachelor’s degree in the fields of business, computer science, finance or other related fields is required.
• 2+ years of experience in business analysis, strategy & research, data analytics, or related fields
• Experience with data analysis tools like Excel, Power BI and SQL
• Experience with project, product and program management and leading project teams
• Experience in the fields of insurance, financial services

Other Knowledge and Skills:

• Knowledge in building end to end business case and execution leveraging matrix organization.
• Effective and compelling communicator in both meeting room and small to medium audience settings.
• Able to manage multiple initiatives and support multiple leaders simultaneously.
• High level of intelligence, a quick study of complex problems and a well-organized approach to finding impactful solutions.
• One who is fact-based in approach and who naturally sets/measures performance against clear metrics.
• Good analytical skills, along with excellent communication/presentation skills are required.
• Strong written, verbal, and interpersonal communication skills. Ability to effectively communicate at all levels in the organization.
• Ability to provide innovative approach to problem solving and demonstrate a track record of such.
• Cross-functional business & operations knowledge

What other skills/experience would be helpful to have?

• 2+ years’ experience in the fields of Data Analytics, Operations, or strategy
• Knowledge of relational database concepts and querying techniques using Microsoft SQL Server
• Understanding of Agile concepts
• Understanding of fundamental Data-warehousing concepts
• Knowledge of Data, Project, Program and Product governance
• Understanding and experience of Data Monetization

Vice President of Technology

Miami, FL, USA

Virtual

Recurrent Ventures Inc. is an innovative digital media company that is challenging the media landscape with its proprietary approach. Its best-in-class brands like Popular Science, Domino, Outdoor Life, The Drive, Donut, Dwell, Task & Purpose and more, engage a combined audience of more than 60 million monthly visitors. Initially founded in 2018, the portfolio rapidly expanded and today we have more than 15 publishing brands across automotive, home, outdoors, science, technology, and military verticals. Recurrent Ventures is virtual first, with headquarters in Miami and offices in New York, San Diego, Los Angeles and San Francisco.

The Opportunity

Recurrent Ventures is seeking a VP, Technology to help drive our next phase of growth. This inidual will be a key member of the executive team, responsible for overseeing all aspects of the Company’s technology strategy and execution. They will be responsible for defining Recurrent’s technology architecture and vision; and managing the full breadth of teams, technologies and partnerships needed to support the business. They will develop and own the product roadmap and serve as a thought leader and adviser to the executive team and Board of Directors on all technology matters and trends.

The VP will have a background in media across content creation, distribution, and monetization and expertise in related technologies, from back-end/hosting and CMS to SEO, data architecture and analytics to front-end/UX and ad-tech). The ideal candidate will have a strong growth and operations orientation; a pragmatic and data-driven approach to decision making; and a history of building reliable and efficient technology systems (people, process, automation, and tools). They will be an effective communicator with the ability to translate business goals/strategy to technology requirements and roadmaps. They excel in developing strong relationships with key stakeholders and have a demonstrated track record of building and leading high-performing teams.

The VP will also play a critical role in supporting our M&A efforts. They will work closely with the Corporate Development teams to evaluate potential acquisition opportunities and make an assessment of their technology capabilities. They will also develop a consistent playbook to integrate and grow the companies that we acquire and effectively transition acquired businesses into the broader Recurrent technology architecture.

Responsibilities

• Establish the technical vision and long-term technology strategy for Recurrent Ventures
• Ensure that technological resources meet the company’s short and long-term needs
• Monitor emerging trends and identify technology opportunities to drive growth/efficiency
• Create timelines for the development and deployment of all technological services
• Lead, coach, and mentor the team. Hire, train, and develop top technical talent
• Manage and monitor technology budgets and time frames; including vendor management
• Work closely with engineers, product managers, and other leaders to maintain and grow our platforms and build high-quality tools and services
• Work with the Product team to develop a roadmap and define the technical capabilities required to achieve our product strategy
• Ensuring all technology practices adhere to regulatory standards
• Own the stability and security strategy of our platforms
• Direct the building and maintenance of our data infrastructure

Qualifications

• A Bachelor’s degree from an accredited four year college or university in computer science or related field; Master’s degree preferred
• At least ten years of experience in a technical leadership role
• Industry experience in digital media, digital advertising, and/or affiliate marketing
• Knowledge of techniques for keeping high traffic websites operational and optimizing for page speed, user experience, and Search Engine Optimization
• Advanced technological skill set and a demonstrated history in building/maintaining enterprise platforms or large content management systems; and experience building and shipping publishing tools/plugins
• Experience in M&A, i.e. merging new technologies or engineering teams through acquisitions and integrating disparate systems and workflows into a unified ecosystem
• Data-driven decision-making and quantitative analysis skills with data analysis tools
• Exceptional team management skills with the ability to delegate efficiently
• Excellent verbal and written communication
• Technical leadership knowledge where you can explain your expertise to non-technical executives and board members
• Fluent in Agile

Benefits & Perks

• Medical, dental, vision & life insurance
• Fitness Reimbursement
• Unlimited PTO
• Remote – work from anywhere!
• Parental leave
• Matching 401k
• Equity package

Technical Support Specialist

• Remote Worldwide
• Full-Time
• Customer Support

About the Role

We’re looking to add a talented Technical Support Specialist to help us accelerate the future of remote work. As a Technical Support Specialist, your primary task is to become a trusted advisor to Time Doctor customers by helping them overcome any technical barriers they may encounter before and while using our products, enabling them to achieve their business and team objectives.

A Technical Support Specialist will respond to client interactions in the form of chats and emails in a timely manner. They will continuously manage the conversation(s) while performing necessary technical investigation and troubleshooting until the reported issue is resolved. You will answer basic inquiries about our products, including Billing and Feature related requests, and act as a customer advocate for potential product feature enhancement based on their requirements.

As a TSS, you will assist other team members within the company by responding to their technical inquiries and any help they may require to provide service to a customer they are in contact with. You may also be asked to join a client call for any necessary technical input.

Your Responsibilities

• Respond to and Manage customer interactions through chat, email, and Zoom calls in a professional and timely manner. Maintain courtesy throughout the conversation.
• Provide technical assistance to customers’ concerns by performing essential troubleshooting and thorough investigation until a resolution is obtained.
• Work closely with Sales and CSMs (when necessary) to ensure the customer experience is prioritized end-to-end.
• Display a sense of urgency and ownership when faced with critical or unknown issues.
• Respond to customers’ basic billing inquiries and assist in processing billing-related tasks such as refunds, account activation, trial extension, and the like.
• Clearly and effectively communicate ideas to both customers and peers.
• Perform first-level QA tasks by testing a potential “Customer Bug” with the aim of reproducing the issue using a test account.
• Respond to the internal team’s technical inquiries and assist them in resolving technical issues.
• Attend customer-scheduled meetings on time.
• Partner with your regional Squad Leads to escalate any client or other internal concerns or issues and form a plan to resolve or hand off to another team member.

Required Skills & Experience

Skills and Qualifications:

• Experience in a Customer Service role for more than a year, providing technical support to remote customers.
• Experience in using Service Desk CRM tools to ensure effective delivery of service. (Freshdesk, Zendesk, HubSpot)
• Knowledgeable in SAAS applications and the like.
• Basic knowledge and understanding of multiple technological domains such as Networking, Programming, System Administration, Security, Storage, Database, Saas, etc.
• Ability to communicate clearly and effectively in English, both written and verbal.
• Demonstrates dedication to personal growth and ongoing improvement.
• Can work with minimum supervision and within a remote work setup.

Skills and Qualifications:

• Keen attention to detail.
• Outstanding team collaborator.
• Empathetic, Proactive, and displays initiative.
• A logical thinker and Problem solver.
• Positive Attitude and uphold ethical principles.
• Passionate about helping others.

This is a full-time, 100% remote position that will allow you to work from anywhere.

We are an equal-opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us

Our vision is to be the most trusted time-tracking and productivity application for remote teams. We help companies and employees do their best work. We are looking for people passionate about spreading the practice of remote work with all of the benefits that come with it. We believe that office life is antiquated, that geography should not limit your career prospects, and that people should be able to work wherever they want.

We’re a erse global team of over 160 people working 100% remotely in over 40 different countries. We’re looking for innovative team members ready to help us modernize remote work.

Title: Technical Support Specialist

Location: Remote – USA

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.

But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, iniduality, and tenacity as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We’re growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.

Need more proof? Braze is proudly certified as a Great Place to Work in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.

WHAT YOU’LL DO

As a Technical Support Specialist, you will be an essential part of our Global Technical Support Team that owns the post-sale technical relationship with our customers.

Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. You will work in coordination with your Global Technical Support teammates to ensure our customers are able to quickly and successfully overcome any technical issues they may face when using our platform. You’ll also regularly contribute to our knowledge database, helping to pay it forward allowing teammates and customers to learn quickly from your insight. Want to learn and grow in the role? Perfect! We will give you plenty of opportunity to become a subject matter expert in our platform and will challenge you with stretch projects that will help you learn about coding, marketing automation, and mobile ecosystems.

WHO YOU ARE

People say you’re a great communicator and top-tier problem solver. You have exemplary written and verbal communication skills with unparalleled follow-up skills. You leave people with the impression that you are really listening to them, understand their problem, and you’re there to help. You look for every opportunity to make things better and you’re all about the team. You get a thrill from helping customers and you know that even though the job isn’t easy, you’re making a difference each and every day. You’re naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.

• Bachelor’s Degree from a 4-year college or university or similar experience-based proficiency level
• 2-3 years experience supporting a technical product, ideally in SaaS or Mobile
• Excellent communication skills and an empathetic customer-centric attitude
• Experience handling time-sensitive, pressure-intensive customer issues
• Working knowledge of case management tools like Salesforce, Zendesk or similar ticketing system
• Talent for synthesizing complex ideas and communicating them in a way others can easily understand
• A keen attention to detail with the ability to multi-task and deliver on deadlines
• Bonus:
  • Background in SaaS
  • Experience in mobile platforms (Android, iOS)
  • Experience with APIs, HTML, CSS, Ruby, Javascript or other programming language
  • Project Management Experience

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $60,450 and $79,050/year with an expected On Target Earnings (OTE) between $65,000 and $85,000/year (including bonus or commission). Your exact offer may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Remote

WHAT WE OFFER

From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.

• Competitive compensation that includes equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Global presence, dog-friendly offices, and remote availability
• Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
• Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work

Senior Software Engineer, Infrastructure

Google Cloud Platforms

• Google
• Remote eligible
• Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:

In-office locations: Seattle, WA, USA; Sunnyvale, CA, USA.

Remote location(s): United States.

Qualifications

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience with software development in C++, and with data structures/algorithms.
• 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture.
• 3 years of experience developing large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage or hardware architecture.

Preferred qualifications:

• Master’s degree or PhD in Computer Science or related technical field.
• 1 year of experience in a technical leadership role.
• Experience developing accessible technologies.

About the job

Google’s software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We’re looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $157,000-$235,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, inidual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Write and test product or system development code.
• Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.
• Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
• Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
• Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.

Technical Writer for Innovative SaaS Solution

European, the Middle East or African working hours

We’re on the hunt for a talented technical writer to join our dynamic team. Your mission? To breathe life into our unique SaaS solution designed especially for developers. Your words will craft our technical documentation, GUI copywriting, and marketing content, ensuring our product’s value proposition resonates with our target audience.

About You

You’re an inidual eager to delve into new material, ready to master our system to provide accurate, comprehensive documentation and explanations. Although our supportive team will assist you in settling in, your inherent motivation and dedication to learning quickly will be invaluable.

Requirements:

• Native English speaker
• At least 3 years of experience in writing technical documentation
• Experience and proficiency in writing documentation for developers using frameworks and languages such as React, Vue, Swift, Java, etc.
• Experience working with companies that create tools for developers
• Meticulous and detail-oriented
• Exceptional researchers, teachers, and learners
• Reside in Europe or a similar time zone

How You’ll Collaborate With Us

Our team stays in sync through regular online meetings, ensuring everyone is aligned with our short and long-term objectives. As a writer, you’ll remain ahead of product developments, becoming a vital part of the product design process, not merely an add-on. Your responsibilities will include creating the technical documentation and marketing materials that introduce our product to the world.

What We’re Building

We’re developing the Private Translation Cloud, a unique software translation system that stands apart from the rest due to a secret ingredient that we’re excited to reveal once we determine our mutual compatibility.

What We Offer

• 100% remote position with flexible working hours
• A collaborative environment with creative, kind, and like-minded iniduals
• Participation in an exciting, high-impact project
• Freedom to innovate
• A healthy work-life balance and generous paid vacation
• Reimbursement for your work computer and any necessary software licenses
• A scholarship program for your personal activities (sports, workshops, hobbies, etc.)
• Access to our e-book library via Kindle

We value mutual trust and respect above all. We don’t employ monitoring software or micromanage our teammates, which is why your self-drive and organizational skills are essential.

Join Our Team

If you’re excited by this opportunity, we would love to hear from you. Apply now to start a conversation.

In order for OnTheGoSystems to review your application, we need to collect and store your information. You can find out what we collect and store in our Privacy Policy. When you click Apply now you automatically agree to this.

Location:  US Locations Only; 100% Remote

Everyday Speech is a leader in Social-Emotional Learning. Primarily a teaching solution for public schools, our Social-Emotional Learning Platform (SELP) provides educators with curriculum materials for students of ALL ages across special education and general education classes. Our curriculums teach students the strategies and life skills they need to regulate their emotions, solve problems, cope with the stresses of modern life, and interact with the world around them. Our platform is used by 25,000+ educators at public schools and private educational institutions around the world.

Everyday Speech is right for you if:

You care about making a positive impact.

End each day knowing that your work had a direct impact on the well-being of hundreds of thousands of at-risk students across the world. Project success means more than just shipping features – it means improving the lives of students and educators.

You value being a part of a company that takes care of its team.

Not only do we have extremely happy team members, we also have incredible perks. Participate in our health/wellness and retirement benefit offerings, and between having every other Friday off (3-day weekends!) after you’ve been with us for 90 days, plus our flexible PTO plan, and a sick policy that focuses on your wellness and healing,  that elusive work-life balance is an actual thing here.

You want to work for a true, remote-only company.

We’ve never had an office and never will. Our team is spread across 10 countries and 4 continents. We take remote work seriously and know how to support a distributed team. We give you the flexibility to work in a way that’s best for you, but still have high standards and accountability.

You want to join a startup that is seeing massive growth.

We’ve expanded from 5 to 55 full-time team members in just 4 years! As a fully bootstrapped company, our growth is organic and sustainable. Our focus is delivering value to students and educators, not paying back investors.

The Director of Engineering & Product will be responsible for leading our Engineers, Product Managers, and QA team.  We are looking for someone who has experience shipping software, who deeply understands the complexity of technical challenges, who knows how to create systems to help Product Managers excel, who is adept at establishing an inclusive and growth-minded culture, and who is an extremely competent coach.

The work you do will have a direct impact on the well-being of hundreds of thousands of at-risk students across the country and the world.

Skills: technical expertise, product management, leadership and management, strategic thinking, project management, agile methodologies, data-driven decision-making, business acumen, adaptability, and customer focus. These skills enable effective software development, vision definition, team leadership, alignment with company goals, resource coordination, agile practices, data utilization, business understanding, flexibility, and customer satisfaction

In this role, you will:

• Ship high-quality, scalable, secure, and efficient software.
• Work with the Executive Team to define and implement the product strategy and roadmap based on customer needs, market trends, and business objectives.
• Coordinate with the engineering, sales, and marketing teams to align product development and go-to-market strategies.
• Oversee and guide the work of the Engineers, Product Managers, Product Designers, and QA, ensuring they are effectively managing their products and achieving their KPIs.
• Regularly interact with customers and stakeholders to gather feedback, build relationships, and communicate the product vision and progress.
• Work closely with the Lead Infrastructure Engineer on technical strategy and ensure that the engineering team is aligned with it.
• Collaborate with the product team to understand product requirements and ensure they are translated effectively into technical specifications.
• Manage resources, timelines, and risks related to engineering projects, ensuring deliverables are completed within budget and on schedule.

What We’re Looking For:

• Leadership and Culture: Foster a culture that values speed, ruthless prioritization, transparency, and continuous learning. Inspire and motivate the team to create a collaborative environment where everyone feels valued and professionally fulfilled.
• Technical Strategy and Innovation: Define and implement the technical strategy that aligns with the startup’s mission and objectives. Encourage an environment of innovation and keep up with the latest industry trends and technologies.
• Simplicity and Continuous Delivery: Emphasize simplicity in engineering projects and maintain a continuous delivery model. Ensure the effective use of tools and methodologies for fast, frequent, and reliable releases of high-quality software.
• Communication and Collaboration: Maintain transparency through clear communication about project status, issues, and decisions. Collaborate closely with product management and other departments to align engineering efforts with overall company goals.
• Process Improvement and Technical Excellence: Continually evaluate and refine engineering processes to ensure efficiency and agility. Uphold high standards of technical excellence, including code quality, testing, and security practices.

Skills & Experience Requirements:

• Strong knowledge and experience in software development, engineering principles, and technical architecture are crucial. This includes proficiency in programming languages, frameworks, and software development methodologies, with an extra bonus if you have this work in your own personal work history.
• Product management: Ability to define product vision, roadmap, and strategy, as well as prioritize features, conduct market research, and collaborate with cross-functional teams.
• Strong service-oriented leadership skills, effective communication, and the ability to foster a collaborative and inclusive work environment
• Strategic thinking: Analyzing market trends, identifying opportunities, and making informed decisions to drive business growth.
• Deeply grounded perspective on how to ship software.
• Analyzing user feedback, monitoring key performance indicators, and using data-driven insights to improve products and drive business outcomes.
• Understanding the business aspects of an edtech company, including revenue models, market dynamics, and competitive landscape.
• At least 5 years of experience in a Director-level role overseeing Product and Engineering teams.
• At least 3 years of experience maintaining the same product and seeing choices play out.

For this role, we are only considering candidates who are able to live and work in the  United States.

Salary: $210,000 USD

Benefits

• Cigna health insurance – 100% premium coverage for team members and 50% coverage for dependents
• Dental and Vision coverage – 100% premium coverage for team members and 50% coverage for dependents
• 3% employer-match on 401k
• $50k life insurance / AD&D
• Flexible PTO Plan
• Separate sick leave policy
• Home office reimbursements
• Meaningful DEIB (ersity, equity, inclusivity, and belonging) initiatives with optional employee panel participation
• Every other Friday off after 90 days! 

About Our Interview Process

Because our co-founders have a new baby on the way right around the end of this hiring cycle, we felt it was important to give applicants insight into our best guess as far as timing goes for the various phases of this role, in addition to target start date. Anyone qualified for this position will certainly understand that things can come up that may tweak the timing a bit, but please take a look at this timing outline to ensure this is a timeline that will work for your needs.

Location: US Locations Only

Senior Associate, CRO (Conversion Rate Optimization)

Location: Remote, US

Thirty Madison is looking to add a skilled Senior Associate or CRO to our growing team. Conversion rate optimization is crucial to marketing performance and has the ability to magnify our paid marketing budget. This role will be a key member of the growth marketing team and tasked with optimizing our conversion funnel end-to-end. You must be comfortable in a fast-paced environment, and working cross-functionally across multiple teams.

This person will succeed if they are customer-centric, analytical, detail-oriented, have a strong understanding of the intricacies of the conversion funnel, and dedicated to setting the standard through structured A/B testing. We look for teammates who are curious, kind, and proactive and who will challenge us at every turn asking the tough questions and determined to find the ideal solutions. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions!

Comp | Perks | Benefits

• The base pay range for this position is $89,600 – $110,000 per year.**
• Competitive Salary + Annual Incentive Plan + Stock Option Package
• Robust and affordable Health, Dental, and Vision plan options
• 401k with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy
• Career growth opportunities

** Within the range, inidual compensation will be determined through a wide variety of factors including but not limited to education, experience, knowledge, and skills. Please note that the compensation range listed reflects the base salary only, and does not include incentive target, equity, or benefits.

What you get to do every day

• Support the strategy and execution of optimizing the conversion funnel, improving each step of the funnel from landing page to purchase for 30M brands
• Help to plan and implement A/B tests on the conversion funnel to increase conversion rate, revenue, LTV, and retention
• Collaborate to develop a CRO testing roadmap and A/B experimentation framework, execute tests against the roadmap, and report on experiment results
• Analyze and monitor conversion funnel metrics and build key performance indicators reports with large sets of data to identify trends, efficiencies, and opportunities that can help reduce funnel dropoff
• Collaborate with growth team on testing strategy, offers, sales, landing page design, and other growth initiatives
• Help to analyze growth metrics, such as offers and sales, to highlight trends and opportunities
• Work cross-functionally with the growth, design, product, and data teams to ideate and execute new landing page and conversion funnel tests
• Help to manage, build, test, and optimize landing pages for use across all marketing campaigns
• Closely collaborate with both external (agencies) and internal teams (product and design) on testing roadmap and framework

What you bring to the role

• Proven experience helping to manage the conversion funnel (from strategy to execution) and demonstrable experience (bonus points for experience with a high-growth subscription business!)
• Experience growing CVR, revenue, and downstream metrics through A/B testing each step of the conversion funnel
• Have experience developing, structuring, optimizing, analyzing, and reporting on tests
• Believe in a cycle of iterating, testing, implementing – the build, measure, learn feedback loop – and graduating the findings of these tests to our core strategy
• Are customer-centric you understand our customer, from data analysis to market research to customer testing, and represent them in your work
• Are thoughtful about each step of the funnel, using data and design as approaches to drive conversions
• Positive, flexible, detail-oriented, and well organized to thrive in a fast-moving environment and meet challenging deadlines
• Are passionate about data, analysis, and reporting to find efficiencies at a granular level, as well as to take a step back and identify trends and insights to capitalize on
• Proficient in Excel, Google Sheets, and familiar with data visualization tools (Looker, mixpanel etc)
• Experience with platforms like Optimizely, VWO, WordPress, Google Optimize, Hotjar
• HTML, CSS knowledge, Javascript
• Knowledge of SQL bonus

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a erse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates ersity and inclusion.

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at [email protected] to request accommodation.

About Thirty Madison

Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keeps for men’s hair loss, Cove for migraine, Facet for skin conditions, and NURX for sexual health. With empathy at the heart of its innovation, its proprietary care model empowers hundreds of thousands of people with ongoing conditions with the accessible, effective treatments across a lifetime of care. In just four years, we’ve built a number of brands and are continuing to grow rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

We are honored to become Great Place to Work certified and be included on BuiltIn’s 2021 list of Best Places To Work in New York City, and Best Midsize Companies To Work For. We’ve also been recognized by Forbes’ Best Startup Employers, being named as one of America’s Best Places to Work 2022. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate iniduals who truly embody our core values and mission each and every day. Learn more at ThirtyMadison.com.

*This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*

Thirty Madison and COVID-19 Management

Our primary goal since the beginning of the pandemic has been to ensure employee safety. Thirty Madison has and will continue to examine and institute solutions according to the CDC’s recommendations and mandates. We have also rolled out several initiatives to help our team successfully navigate the uncertainty associated with COVID-19, including work-from-home office stipends, medical reimbursements, company-wide Refresh days off, and other resources to support a hybrid work environment. Please reach out to your recruiter for additional questions regarding COVID and our workplace policies.

*Please be aware that there are fraudulent entities who are falsely claiming to be or represent Thirty Madison in order to solicit sensitive personal information or payment. Thirty Madison is not in any way associated with these entities or practices. The safety and integrity of those seeking employment with us is of the utmost importance and we actively work with our legal and security teams to prevent future incidents.