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Title: IT SaaS Administrator II (Remote, US)

Location: Remote, United States

Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

Now is the perfect time to join the journey. Here’s why

• It’s working. We’re in multiple states and on our way to operating countrywide. We have thousands of agents selling our product and millions of dollars of annual customer premiums.
• We’re well-backed & stable. We closed our $75M Series C fundraise. We are supported by some of the top investors globally, including Google’s Gradient AI-focused fund, Obvious Ventures (Beyond Meat, etc.), and Advance Venture Partners.
• It’s not too late! Despite this traction and stability, we’re still early enough in the journey that there’s time to make a real difference during Openly’s formative period.

If you’d like to understand more about Openly’s mission, consider checking out this video (https://vimeo.com/267654520) from a company pitch we gave several years ago at Techstars.

Job Details

As a SaaS Administrator II, you will be responsible for the administration, management and optimization of our SaaS applications ecosystem. Your primary focus will be ensuring seamless integration, efficient utilization, and secure operations of all our SaaS applications and technology stack. Additionally, your project management skills and automation expertise will enable you to streamline processes, enhance productivity, and drive continuous improvement within our organization. Your strong technical knowledge, coding/scripting abilities, and project management experience will play a pivotal role in optimizing our SaaS environment.

Key Responsibilities

• Administer and manage our SaaS stack, including user management, security configurations, application settings, and integrations.
• Collaborate with IT Leadership to define and implement best practices, standards, and policies around all applications company-wide.
• Ensure the smooth operation and availability of our productivity applications, proactively monitoring performance, troubleshooting issues, and resolving incidents.
• Collaborate with IT Leadership and security teams to implement and enforce security measures, compliance requirements, and data protection policies.
• Configure user access, permissions and security.
• Design and implement integrations, workflows and automations to streamline processes, improve efficiency, and enhance user experience within our technology stack
• Develops comprehensive documentation for SaaS administration processes, procedures, and guidelines as well as mentoring more junior IT team members.
• Collaborate with IT Leadership and stakeholders in SaaS-related projects, defining project scope, managing resources, and ensuring successful implementation and delivery.
• Leverage project management methodologies to plan, execute, and monitor SaaS-related projects, adhering to timelines and quality standards.
• Stay updated with the latest trends, updates, and enhancements in JAMF, Google Workspace, OKTA and automation tools, sharing knowledge and recommending improvements to enhance the SaaS environment.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related experience. Relevant certifications in JAMF, Google Workspace, project management, coding/scripting, and API webhook experience.
• Proven experience (5+ years) as a SaaS administrator, with expertise in MDM (preferably JAMF), Okta (UD, SSO and MFA), Google Workspace administration including DLP and other SaaS applications administration.
• Strong knowledge of MDM, including device management, policies, profiles, and application deployment for macOS and iOS devices.
• Proficiency in Google Workspace applications, including Gmail, Google Drive, Google Docs, Google Sheets and Google Slides.
• Experience in automation and scripting, with proficiency in coding languages such as Python, Google App Script, JavaScript and/or Bash scripting.
• Strong project management skills, with experience leading and managing SaaS-related projects, from initiation to completion.
• Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues.
• Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
• Familiarity with IT service management (ITSM) frameworks and ticketing systems for incident and request management.
• Proactive mindset, continuously seeking opportunities for process improvement, automation, and optimization within the SaaS environment.

#LI-DB1

Benefits & Perks

• Competitive salary, corporate bonus program, equity position in a start-up company
• Company-sponsored medical, dental, vision insurance plans, short-term and long-term disability, life insurance, 401k with corporate contribution, and FSA plan
• Company-paid 12 weeks parental leave policy
• The company fully embraces the work-from-anywhere in the US mentality, even before COVID restrictions.
• Paid Time Off
• Fun, fast-paced, startup environment

U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.

Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified iniduals with known disabilities under applicable law.

Service Administration Specialist

locations USA-REMOTE

time type Full time

job requisition id 861693

Service Administration Specialist

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

Kimberly-Clark’s Global Business Services (GBS) operates across 5 sites with 1000+ employees globally. Business functions/processes within the GBS scope include Record-to-Report, Purchase-to-Pay, Order-to-Cash, Treasury Operations, FP&A Operations COE, Master Data Management, Real Estate and Facilities Management. GBS is focused on developing its business partnership capabilities through expanding service offerings for the business across core and enabling services and enhancing partner experience; with the intent to deliver cost savings to the enterprise by reducing complexity, delivering services more efficiently and effectively, and freeing up capacity to enable business teams to focus on growing our business profitably.

Role Accountabilities:

This role takes work direction from the Associate Director, GBS Operational Excellence and is responsible to support the creation, enhancement or maintenance of the GBS Service Management processes, content, capabilities and governance with specific focus on GBS Operational Excellence.

The role works closely with the leaders across GBS including the Transformation Services team, GBS Extended Leadership Team, Regional Process Leaders, Change & Communication Hub and Operational Excellence Teams – with specific direction from the Associate Director of Operational Excellence and/or Service Management Analyst

• Support the creation, enhancement, or maintenance associated with the GBS service catalogs, tools, and repositories
• Track and/or report Op Ex initiatives
• Provide periodic support to onboard / train new GBS leaders and/or 3rd party partner resources
• Embrace new technologies, tools, application and know-how as needed for GBS
• Support ad-hoc assignments across the GBS TOPS Team (Transformation Services, Operational Excellence, Process, and Strategy
• Support the preparation of the four GBS regional Business Continuity Plans
  • Verification and documentation of data for BCP updates
  • Work closely with the GBS BCP leader to establish on-going update processes
• Administrative Lead
  • Centralize the review of and grant access, as applicable, to GBS systems (Celonis, IDM asks, etc) – a new service offering for the broader GBS Team
  • Prepare or proof Op Ex presentations (monthly reporting for our leadership ppts, presentations completed for new project / intake discussions)

About Us

At Kimberly-Clark, you’ll be part of the best teams committed to driving innovation and growth. We’re founded on 150 years of market leadership, and we’re always looking for new and better ways to perform—so what can you do with that? There’s no time like the present to make an impact at Kimberly-Clark. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You’re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

To succeed in this role, you will need the following qualifications:

• 3+ years’ experience in administrative management, customer experience management and/or customer experience related data/content management
• Advanced skills in MS-Excel, MS-PowerPoint, SharePoint, PowerBI (preferred)
• Excellent oral and written communication

Total Benefits

For a complete overview, see www.mykcbenefits.com

Veterans and members of the Reserve and Guard are highly encouraged to apply.

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the erse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

Additional information about the compensation and benefits for this role are available upon request. You may contact 866-444-4516 for assistance. You must include the six digit Job # with your request. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This role is available for local candidates already authorized to work in the role’s country only. K-C will not provide relocation support for this role.

#LI-Remote

USA Grade 15 non-exempt

Primary Location USA-REMOTE

Additional Locations

Worker Type Employee

Worker Sub-Type Regular

Time Type Full time

Senior Smart Contract Auditor

at Nethermind

Remote

What are we all about?

We are a team of world class builders and researchers with expertise across several domains: Ethereum Protocol Engineering, Layer-2, Decentralized Finance (DeFi), Miner Extractable Value (MEV), Smart Contract Development, Security Auditing and Formal Verification.

Working to solve some of the most challenging problems in the blockchain space, we frequently collaborate with renowned companies, such as Ethereum Foundation, StarkWare, Gnosis Chain, Aave, Flashbots, xDai, Open Zeppelin, Forta Protocol, Energy Web, POA Network and many more.

We actively contribute to Ethereum core development, EIP’s and network upgrades together with the Ethereum Foundation, and other client teams.

Today, there are nearly 200 of us working remotely from over 45+ countries.

The role:

We’re seeking senior auditors and developers with smart contract auditing experience/knowledge to join our team. You’ll work on projects written in Solidity and Cairo. Knowledge of Rust and/or GoLang is a great plus. We are looking for someone who understands the Ethereum Virtual Machine, Yellow Paper, and the Solidity language. You’ll get the opportunity to work at the bleeding edge of Blockchain technology and interact with different teams working in every aspect of Ethereum and StarkNet.

Responsibilities:

• Work directly with protocols in the Ethereum and StarkNet ecosystems to review their code and help secure their protocols;
• Collaborate with teammates to maintain and continually improve our existing blockchain security tools using modern software engineering practices;
• Develop new blockchain security tools;
• Engage in meetings with clients to discuss security and best practice improvements.

Requirements:

• 3+ year(s) of experience in Solidity security analysis;
• Solid understanding of the Ethereum Virtual Machine and Yellow Paper;
• Fluency in Solidity development and the deployment of smart contracts;
• Detailed understanding of common smart contract vulnerabilities;
• Fluency with common tools and frameworks used for the development and security analysis of smart contracts;
• Strong debugging skills and/or experience in reverse engineering;
• Basic knowledge of Cairo and Starknet.

Nice to have:

• Multiple years of prior experience in traditional cybersecurity (before transitioning to the blockchain space);
• Experience in Cairo development;
• Solid understanding of StarkNet;
• Good written and verbal communication skills;
• Understanding of most common DeFi applications.
• A portfolio of blog posts or presentations on DeFi or security-related topics;
• Publicly visible audit reports in your portfolio.

Perks and benefits:

• Fully remote
• Flexible working hours
• Plus equity

Keep up to date on what we are working on by following us on our social channels

Title: Data Scientist

Location: US National

• Fully Remote

Description

Our company is seeking a highly skilled Data Scientist to support our contract with NAVIFOR. As a Data Scientist, you will be responsible for analyzing and interpreting complex data sets, developing predictive models, and communicating findings to both technical and non-technical stakeholders.

Responsibilities Include:

• Consult on using business intelligence data for predictive analytics and facilitating implementation of new tools, including Power Apps, Power Automate, Power BI, JavaScript, and SharePoint Framework.
• Administer quantitative and qualitative modeling techniques to data through the use of DoD Cloud tools.
• Apply analytical best practices for data collection, aggregation, normalization, and analysis.
• Analyze and process data, while creating and maintaining models and report templates and developing dynamic, data-driven solutions using DoD Cloud technologies.
• Recommend appropriate performance measures to be produced, including lifts, efficiencies, confidence intervals, and other statistical metrics.
• Mentor and provide guidance to fellow team members.
• Provide business clients with detailed, actionable reports documenting the findings from data processing and data analysis for the Knowledge Management Program.
• Bring your analytical mindset and passion for change to transform the defense industry for the better.

Requirements

• 2+ years of experience developing front end interfaces with JavaScript
• 2+ years of experience developing SharePoint applications
• 2+ years of experience working in a customer facing role
• Experience in working as an integral part of a team, including delivery
• Experience with software development, including Agile development
• Secret clearance
• Bachelor’s degree

Additional Qualifications:

• Experience with SharePoint Online capabilities of Power Apps, Power Automate, and Power BI
• Experience with modern web frameworks, including React, Vue, or Angular
• Experience developing applications using the SharePoint Framework (SPFx) web part model
• Experience with DoD software development
• Experience with Jira and GitHub
• Knowledge of web design principles, including navigation, usability, and accessibility
• Possession of excellent verbal and written communication skills

Title: Adobe Campaign Classic Developer

Location: United States

C: 7.16

Job Summary:

Cognizant Technology Solutions is looking for Adobe Campaign Classic candidate with 10+ years of experiences.

Location: Remote. Candidates should be in USA.

Duration: Full Time only – “Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.).

Salary and Other Compensation:

The annual salary for this position is between $[125,000.00-$135,000.00] depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Job Description and Qualifications include: (This is a hands-on development role)

Required:

o 8+ years of experience in Adobe Campaign Classic.

o Hands-on experience in Adobe Campaign Classic configurations and end-to-end setup.

o Hands-on experience in setup of offer management and real-time communications using message center.

o Hands-on experience in setup of web applications, surveys, external account configurations.

o Hands-on experience in setup of recipient & customer data schemas, technical & campaign workflows.

o Hands-on experience in Java Script, Soap & Rest API services to interact with any upstream/downstream systems.

o Hands-on experience in development of marketing campaigns/workflows.

o Hands-on experience in development of technical workflows and reporting.

Nice to have bonus skills

o One or more certifications in Adobe Campaign Classic

o Experience in integration of Adobe Campaign with Adobe Analytics, Audience Manager, Adobe Target

o Any additional certifications in Adobe Marketing Cloud solutions products

Education

o BS or MS in Computer Science or equivalent work experience

o Should be self-motivated, self-starter with clear communication skills who thrives working in a team environment

EEO Statement & Accommodations

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the US, Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Employee Status : Full Time Employee

Shift : Day Job

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Be aware of fraudulent offers!!

Cognizant does not charge anything at any stage of the recruitment process and has not authorized any agencies or partners or iniduals to charge any fee at any stage of the recruitment process. In case you receive offers that you suspect are fraudulent, please email us at [email protected]. By this, we want to avoid and prevent unaware prospective candidates from falling victim to these scams.

Kindly note that any payment made to either iniduals or agencies for gaining employment at Cognizant, will be at your own risk & volition and Cognizant cannot be held accountable for the same.

Hello. We are ShipHero (https://shiphero.com). We have built a software platform entrusted by hundreds of eCommerce companies, large and small to run their operations and we continue to grow. About US$5 billion of eCommerce orders are shipped a year via ShipHero. Our customers sell on Shopify, Amazon, Etsy, eBay, WooCommerce, BigCommerce, and many other platforms. We’re driven to help our customers grow their businesses by providing a platform that solves complex problems, and is engineered to be reliable and fast. We are obsessed with building great technology, that is beautiful, easy to use, and is loved by our customers. Our culture also reflects our ethos and belief that by bringing passionate, talented, and great people together – you can do great things.

Our team is fully remote, the company has always been remote. We communicate regularly using video chat and Slack and put a strong emphasis on asynchronous work so people have large chunks of uninterrupted time to focus and do deep work.

We are seeking an experienced Site Reliability Engineer to join our growing team. We are looking for someone with a recent track record of building and maintaining complex infrastructure within AWS (Amazon Web Services). You would be a fundamental team member, focusing on building a solid foundation for the platform. We seek excited and driven people to continue growing with the experience of working with talented engineers and helping others improve.

About You

• You understand that great things are accomplished when people and teams work together.
• You feel comfortable owning processes and tools for deploying to production and scaling.
• You understand modern web architectures and tiers.
• You have a solid understanding of security best practices.
• You take pride in your craft.
• You have made (a lot of) mistakes and, most importantly, have learned from them.
• You are comfortable and even enjoy mentoring others in different skill sets.
• You have worked on medium and large projects that have gone to production and lived there for a while.
• You have a passion for automating, developing, and improving complex workflows.
• You have strong scripting skills

Tech Knowledge

We are looking for 6+ years of production experience with AWS and:

• Aurora RDS (MySQL), Lambda, S3, SQS (Simple Queue Service).
• Practical application with Infrastructure and Application Monitoring (We use Sentry, Honeycomb, and CloudWatch).
• Comfortable debugging running applications for memory leaks, CPU, and usage, especially under Apache, mod_wsgi, Nginx, and Gunicorn.
• Broad knowledge of AWS cloud security (AWS Inspector, Guard Duty. WAF & Security Hub), infrastructure-as-code.
• The skills to write infrastructure-as-code and automate routine activities.
• A record of working with distributed teams across an organization to achieve goals.
• Python (preferably 3.6+).
• Terraform including authoring modules.
• Docker and building images including multi-stage with secrets
• CI/CD automation (we use GitHub Action, AWS CodeBuild, and CodePipeline)

The Role

Provide hands-on configuration, setup & maintenance of our development, and production environments.

Collaborate with other teams on monitoring & debugging solutions.

Developing, automating, and operating our cloud infrastructure platform.

Respond to incidents, ensuring the restoration of services when required.

Contribute to the team’s backlog of activities.

Be part of on-call support.

Automate yourself and others out of everyday tasks.

Ability to estimate effort and ship on an agreed schedule. Comfortable pushing yourself and your team members when challenges pop up.

Learn and push those around you to do the same – this is a craft that you’re constantly improving upon.

Implement solutions that are pragmatic to get the platform built.

Have the confidence to work with experienced and talented people to build great things; you are not a ‘rock star’ but a team player that takes the initiative.

We want everyone to be self-sufficient and firmly believe how we collaborate & communicate is of significant importance. Here is a glimpse of how we roll: https://shiphero.com/careers/communication-guidelines/

Game Data Analyst (fully remote)

Position

SOFTGAMES is currently looking for a passionate and proactive Game Data Analyst (f/m/x) to strengthen our Mobile Games Business Intelligence (BI) efforts. You interact with other Game Data Analysts, Producers of multiple games and key players across the company to provide a broad and detailed understanding of our user base. Our goal is to create the best experience for our players.

The ideal candidate will be a data-driven advisor who enjoys deep ing into our games, has the ability to do independent research and generate insights from large data sets as well as a hands-on attitude of servicing daily data requests and analyses.

This role requires excellent understanding of SQL and other query languages, and enjoys combining analytic skills with business acumen to provide our game teams with the data and insights that will drive the continued success of our games.

**Qualified applicants will be expected to complete a test. This is a fully remote, full-time, permanent position.

Your role:

• Make our Instant Mobile Games even more successful by delivering insights into player behaviour
• Extend our BI systems
• Perform hands-on research, data exploration and analysis of key performance indicators
• Communicate, define and create clear and unambiguous visualizations of your results/analysis
• Identify and report actionable insights and make recommendations
• Other areas of data-driven reporting, analysis and investigations as they are required
• Work with teams and iniduals across the company

Your profile:

• University degree in the fields of Mathematics, Statistics, Data Science or comparable qualification
• Advanced knowledge of SQL
• Experience with Product-centric view of data (value oriented not task oriented)
• Good understanding of product life cycle
• Working knowledge in some data analysis and reporting tools (Eg. Tableau, or similar business intelligence tools)
• Experience with data discovery, visualization and dashboards
• People-oriented, a team player with excellent communication skills
• Fluent in written and spoken English

Big Plus:

• 2+ years of experience working as a Data Analyst for Free-2-Play (F2P) mobile games
• A passion for casual games
• Python knowledge is a plus

Benefits

SOFTGAMES offers a competitive package, including:

• Remote first – We have a flexible working setup. Either fully remote wherever you are or on-site in our modern office in central Berlin – You decide.
• Flexible working hours – Structure your working hours to your needs. No crunch, no overtime!
• Generous vacation regulation no matter where you are!
• Home office allowance – Working from home but something is missing? We offer a budget to make your home office as productive as possible.
• Further Training – Everyone at SOFTGAMES is offered training opportunities to strengthen their skills or learn something new!
• Studio – We’re a remote-first company but also offer a super modern office with state-of-the-art tech, based in the center of Berlin.
• Equipment – Choose between a MacBook Pro or Lenovo Laptop.
• Meal allowances – A monthly budget is additionally granted to be spent for your lunches.
• Wellness Benefits – Access to Virtual Yoga, Meditation, and more to stay healthy!
• Monthly extra grant for home office electricity + internet costs.
• Swag – Enjoy our stylish Hoodies, Bags, Mugs, etc.
• Christmas gifts – A tradition of unique and rewarding Christmas gifts.
• Offsite Retreats – Twice a year the entire company gets together to learn, share ideas, focus on the future, and celebrate our successes. Our events in general are epic but our off-site Retreat is one of a kind.
• Team events – We have regular Casual Fridays, virtual Game Nights, Pub Quizzes, Team lunches and much more

About SOFTGAMES

SOFTGAMES is the leading instant gaming company. We develop casual, truly social games that can be played instantly across all devices. Our hypersocial blockbuster game “Bubble Shooter Pro” became a global top grossing game on Facebook and is played by millions of people around the world every day. We partner closely with Facebook, Samsung and more to craft the next generation of instant games that billions of people can play together. SOFTGAMES is a remote first company and the home of 100 people from all over the world. We believe in proactive, independent teams with the freedom to take initiative, challenge the status quo, and with the mission to create fun and everlasting Instant Games.

At SOFTGAMES, we believe that different perspectives and background in our teams contribute to the quality of our work. We value ersity and therefore welcome all applications – regardless of gender, nationality, ethnic and social origin, religion / worldview, disability, age as well as sexual orientation and identity.

DevOps Engineer

• United States – Remote OK
• Full-Time

Position Summary

Cold Iron is seeking an experienced DevOps Engineer to join our world class team working on our upcoming game.

Do you feel you’re at your best when you’re supporting others? Would helping folks to build games help get you out of bed in the morning? Do you want to work with a top-tier team to make great games? We want to hear from you!

Your Day to Day

You can expect to be responsible and accountable for the following:

• Manage Cold Iron’s existing CI infrastructure
• Manage Cold Iron’s Build and Release process.
• Identify and implement methods to create a more agile and scalable development flow.
• Communicate effectively with your peers and colleagues including QA and Production.
• Be comfortable being the go to inidual for all things DevOps
• Provide technical assistance by responding to inquiries regarding errors, problems, or questions with programs

Your Career Progression

Do the best work of your career! No, really, that’s what we expect of you. Come aboard and work with a team to improve their craft and become better game developers. Your portfolio of experience will grow, and the size of the audience you reach will expand exponentially. The small team atmosphere allows you to contribute more and have greater ownership over what you do day to day.

Requirements

• Love of games
• A minimum of 5 years of DevOps experience
• Ability and drive to contribute towards and advance all aspects of DevOps
• Work independently and efficiently under deadlines
• Excellent analytical skills
• Eagerly responsive (during work hours!)

Would Love to See

• Game Industry Experience
• Experience with TeamCity
• Experience with Unreal Engine
• Experience with a variety programming languages (e.g. Python, C#, Go)
• Familiarity with automation including testing pipelines

Education

• Bachelor’s degree in computer science, mathematics, physics, or related degree
• Or equivalent industry experience

Location

• This position is fully remote and open to applicants across the country.

Salary Range

• $110,000 – $140,000

About our Location

Cold Iron is a team of passionate game developers. We’re a erse group with decades of experience developing and launching award-winning shooter, MMO, and action titles on PC and console. We launched Aliens: Fireteam Elite in August 2021 to critical acclaim and to a very devoted fan base.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Cold Iron, we are committed to creating a erse and inclusive environment and strongly encourage you to apply.

Exceptional employee benefits, Remote work; 18 days PTO first year in addition to 11 paid holidays plus company-wide shutdown between Christmas and New Year’s Day; Robust Medical, Dental, Vision insurance coverage for entire family; Company matched 401k vested immediately; Flex Spending Accounts, annual stipend to help cover work from home expenses, ultra-creative environment.

Dir Infrastructure & Information Security

Job Category: Information Technology

Requisition Number: DIRIN001881

• Full-Time
• Remote, United States
  United States
• Travel Required: Yes

The Director of Infrastructure and Information Security is responsible for providing direction, leadership, and governance to teams responsible for all aspects of our networking, computer and storage infrastructure across our data center and cloud instances. This role takes leadership responsibilities in partnering with key vendor partners across our data center host, cyber operations partner and core infrastructure operations partner. The team includes infrastructure and security engineers as well as system administrators in addition to partner resources.

Key Responsibilities

• Oversee delivery of projects associated with modernizing our technology and improving the scale of our systems, in partnership with our software product teams and their associated goals.
• Oversee all infrastructure and information security processes, controls, performance metrics, and associated continuous improvement initiatives.
• Select enabling technology for infrastructure and information security needs.
• Partner with the Enterprise Architecture team to establish/maintain all architectural aspects of the company’s infrastructure and cyber maturity.
• Define/grow cyber maturity program inclusive of assessments, frameworks and prioritized improvements
• Establish/maintain strategic vendor relationships integral to the team’s success in meeting/exceeding company expectations.
• Hold managed service provider accountable for achieving SLAs aligned to enterprise information delivery.
• Own cybersecurity incident response plan.
• Propose staffing structures with a focus on optimizing scale, cost, quality and speed.
• Ensure uptime of critical systems using proper redundancy, monitoring, and proactive problem management/maintenance.
• Set team goals aligned with company objectives.
• Lead budgeting, forecasting, and attainment oversight for enterprise information management cost centers.

Education & Experience

• Bachelor’s degree in a related field is required.
• 12+ years’ proven experience in enterprise information engineering leadership roles.
• Proven track record of successful delivery of global corporate programs (cloud migrations, technology stack upgrades, cyber programs, etc).
• Experience designing solutions in accordance with tiering model for cost and performance considerations.
• Experience with enterprise cybersecurity responsibilities.
• Experience working with large cloud providers and managed service providers.
• Management experience within an equivalent-sized organization.

Knowledge, Skills & Abilities

• Ability to attract talent, encourage the organization, and develop the next generation of leaders.
• Ability to build trusting, significant relationships with peers and partners, both internal and external.
• Excellent track record in collaboration.
• Skilled in cloud iAAS and pAAS design principles with a focus on scale, reliability, performance, and maintainability.
• Ability to manage distributed teams across multiple time zones serving country-level unique business needs.
• Skilled in CICD technologies and concepts.
• Skilled in vulnerability and threat management assessments.
• Ability to develop an infrastructure technology roadmap.
• Be open to continuous learning and committed to ongoing self-improvement.
• Initiate and participate in interpersonal efforts to improve overall group productivity and test effectiveness. Contribute to overall test strategies.

Business Travel

• This position requires the ability to travel up to 25% of the time.

Physical Requirements

Sedentary work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse and telephone. Regularly operate a computer and other office equipment. Occasionally move about the work site to access file cabinets, office equipment, etc. Exert up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or regularly move objects. Communicate and exchange information with co-workers and other iniduals in person and electronically.

Pay and Benefits

For Washington State or jurisdictions that require the publication of salary ranges, the full base salary range for this position is $156,135 – $260,225. For this position, new hires generally start between $156,135 – $200,000. Coinstar utilizes geographically based pay ranges, within the United States, which allow us to pay competitively and consistently based on location. Within the range for the applicable geographic area, inidual pay is determined by several factors, including job-related skills, experience, and relevant education or training. Your recruiter can share the salary range specific to your location. In addition, Short-Term and Long-Term bonus incentives are a part of the total compensation package and are based on Company and Inidual performance.

We believe that continued good health, financial security and work-life balance are important. Coinstar is proud to offer a complete, progressive benefits package including:

• Health & Wellness Coverage Three outstanding medical plans to choose from, along with dental and vision insurance, Short- and Long-Term Disability Insurance and Life Insurance.
• Retirement Savings Traditional and Roth 401(k) plans with a company match that immediately vests.
• Paid Time-Off PTO accruals begin at 18 days per year, plus 10 company holidays and 2 floating holidays annually. Additionally, we offer paid parental and adoption leave.
• Other Perks and Benefits A generous Corporate Matched Giving plan and an Employee Assistance Program.
• Work Environment We offer a casual and flexible work environment with work from home options.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Travel Required

Yes. Travel up to 25% of the time.

Database Administrator

Remote/ Work Anywhere

REMOTE

Tbilisi, Tbilisi, Georgia

Infra (Internal IT)

Full time

We are looking for a highly skilled and knowledgeable Database Administrator (DBA) to join our Infrastructure Team. In this role, you will be responsible for configuring and maintaining highly available PostgreSQL and Clickhouse databases. Your expertise will play a crucial role in ensuring the reliability, performance, and scalability of our database systems.

CloudLinux is a global remote-first company. We are driven by our principles: Do the right thing, employees first, we are remote first, and we deliver high volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure everyone is successful. We are truly a great place to work.

You can find more details about the company on our branded website at cloudlinux.com

What you’ll do;

• Perform regular database maintenance, search for weak points (shortcomings) of the existing architecture, provide solutions or workarounds and help implement them
• Document databases of existing services and applications
• Maintain user access rights and security of databases
• Define key database monitoring metrics and define action plans to avoid/fix possible problems
• Write standard operating procedures for recurring tasks, maintenance and recovery works
• Advise users on the subject of database optimization and writing DB queries

Requirements

To be successful you should have;

• 1+ years of ClickHouse DB administration experience
• 2+ years of PostgresSQL DB administration experience
• Experience in configuring a database in a high availability architecture
• Experience in database backup and recovery
• Experience in database optimization for different load profiles
• Experience writing technical documentation in English
• Upper-intermediate level of English knowledge

Will be a plus:

• Experience in automating data loading from different sources.
• Experience with Ansible, Terraform.

Benefits

What’s in it for you?

• A focus on professional development;
  • Training reimbursements
  • Mentor programs
  • Knowledge-Exchange programs
  • Interesting and challenging projects
• Flexible working hours
• Paid one month vacation per year and unlimited sick leave
• Medical insurance reimbursement
• Co-working and gym/sports reimbursement
• The opportunity to receive a reward for the most innovative idea that the company can patent.

By applying for this position, you agree with Cloudlinux Privacy Policy and give us your consent to maintain and process your personal data with this respect. Please read our Privacy Policy for more information.

Senior Staff Data Scientist

Remote, United States

Regular

Engineering

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

We are looking for a Senior Staff Data Scientist for Ecosystem. You will shape the future of people-facing and business-facing products we build at Pinterest. Your expertise in quantitative modeling, experimentation and algorithms will be utilized to solve some of the most complex engineering challenges at the company. You will collaborate on a wide array of product and business problems with a erse set of cross-functional partners across Product, Engineering, Design, Research, Product Analytics, Data Engineering and others. The results of your work will influence and uplevel our product development teams while introducing greater scientific rigor into the real world products serving hundreds of millions of pinners, creators, advertisers and merchants around the world.

What you’ll do:

• Build a deeper understanding of our Pinterest ecosystem. This person will work with Core and Monetization leaderships and will require a very senior person to effectively cut through the noise and influence across pods and orgs. Sample projects:
  • Tradeoff between organic and ads
  • Relationship between engagement metrics & monetization
  • The value of repin behaviors to purchase decisions
  • Levers to move enterprise metrics
• Develop best practices for instrumentation and experimentation and communicate those to product engineering teams to help us fulfill our mission – to bring everyone the inspiration to create a life they love
• Bring scientific rigor and statistical methods to the challenges of product creation, development and improvement with an appreciation for the behaviors of our Pinners
• Build and prototype analysis pipelines iteratively to provide insights at scale while developing comprehensive knowledge of data structures and metrics, advocating for changes where needed for product development
• Work cross-functionally to build and communicate key insights, and collaborate closely with product managers, engineers, designers, and researchers to help build the next experiences on Pinterest

What we’re looking for

• 10+ years of experience analyzing data in a fast-paced, data-driven environment with proven ability to apply scientific methods to solve real-world problems on web-scale data
• Extensive experience solving analytical problems using quantitative approaches including in the fields of Machine Learning, Statistical Modelling, Forecasting, Econometrics or other related fields
• Experience using machine learning and deep learning frameworks, such as PyTorch, TensorFlow or scikit-learn
• A scientifically rigorous approach to analysis and data, and a well-tuned sense of skepticism, attention to detail and commitment to high-quality, results-oriented output
• Ability to manipulate large data sets with high dimensionality and complexity; fluency in SQL (or other database languages) and a scripting language (Python or R)
• Excellent communication skills and ability to explain learnings to both technical and non-technical partners
• A team player who’s able to partner with cross-functional leadership to quickly turn insights into actions

This position is not eligible for relocation assistance.

#LI-REMOTE

#LI-JT6

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

$158,950—$327,000 USD

Our Commitment to Diversity:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify [email protected] for support.

Title: Information Security Analyst III

Location: Remote

Our mission is to make healthcare right. Together. We are a value-driven healthcare company committed to providing personalized care to aging and underserved populations. We do this by aligning stakeholders across the healthcare ecosystem. Together, we can improve consumer experience, optimize clinical outcomes, and reduce total cost of care.

What drives our mission? The company values we live and breathe every day. We keep it simple: Be Brave. Be Brilliant. Be Accountable. Be Inclusive. Be Collaborative.

If you share our passion for changing healthcare so all people can live healthy, brighter lives apply to join our team.

SCOPE OF ROLE

Working as part of the Information Security team within the Technology office at Bright Health, the Information Security Analyst III will report directly to the AVP of Information Security and will be responsible for leading day-to-day IT compliance, data governance, audit activities (internal and external), and supporting security operations. The role will include primary responsibility for identifying, analyzing, and influencing the management of information risks across the organization in support of legal and regulatory compliance needs as well as general IT and organizational information security practices.

ROLE RESPONSIBILITIES

• Collaborate to define IT security standards and develop supporting organizational policies.
• Perform security and compliance assessments on new and existing systems, processes, and technology.
• Support vendor due diligence process and help to lead and define overall third-party risk management efforts.
• Work with various business units to identify and facilitate the implementation of appropriate controls to effectively manage information risks.
• Lead internal and external audit processes for relevant compliance concerns including SOC2, and HIPAA requirements.
• Maintain IT/InfoSec risk register and communicate risk findings to risk owners and business leaders.
• Perform periodic gap assessments to validate compliance on an ongoing basis.
• Stay up to date and informed on developing regulatory concerns and changing IT and information security trends.

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

• Seven (7) years of relevant work experience required.
• Bachelor’s degree in Information Security or related field; or equivalent work experience required.

PROFESSIONAL COMPETENCIES

• Knowledge and experience in information security and privacy laws, access, release of information, and release control technologies.
• Knowledge and experience in general electronic health information access, release of information, and release control technologies.
• Ability to analyze the nature and classification of health data and the status of the person or entity requesting the electronic health data. Determine which provisions in HIPAA or security policy apply to the data, determine if other state or federal laws, rules, or regulations conflict with the applicable provision of HIPAA or policy; Determine if there are court decisions that address the issue; and recommend procedures or processes that reduce or eliminate the conflicts in law and assure compliance with applicable statutes and/or regulations.
• Demonstrated organizational, facilitation, presentation, and project management skills with excellent written and verbal communication skills.
• Ability to develop and/or modify policies and procedures within the confines of current law and management objectives.

LICENSURES AND CERTIFICATIONS

• ISACA, GIAC, OCEG, or (ISC)2 Certification preferred.

WORK ENVIRONMENT

• The majority of work responsibilities are performed remotely from home, or in an open office setting, carrying out detailed work sitting at a desk/table and working on the computer.
• Some travel may be required.

As an Equal Opportunity Employer, we welcome and employ a erse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Title: Senior Security Data Engineer

Location: Remote, Global

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

Senior Security Data Engineer

This position is 100% remote.

What we are looking for

Driven by incredible growth in our customer base and product, we now need to evolve our existing modern cloud Data Platform into a modern cloud Big Data Platform with capabilities to store, transform, and model data outside of the confines of a traditional Data Warehouse. We are searching for a Senior Data Security Engineer that dedicates their time and expertise to keep the Data Platform secure from an internal- and external perspective. This role requires a strong background in Data Engineering and Data Security.

This role requires an analytical and business-oriented mindset with the ability to implement rigorous database solutions and best practices in order to produce and influence the adoption of strong quality data insights to drive business decisions in all areas of GitLab. The Senior Data Security Engineer will be dedicated to keep data safe and will be the extra set of eyes in the team. You will be responsible building new pipelines and infrastructure, ensuring the pipelines are encrypted and safe.

Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfil your role.

The Senior Data Security Engineer role extends the Data Engineer role.

Job responsibilities in scope:

• Works together with the GitLab security department to keep our Data Platform secure from an internal- and external perspective.
• Establish policy and data security controls to protect data in our Data Platform.
• Ensures the compliance of policy, processes and procedures.
• Assess security effectiveness of our Data Platform.

We’re looking for:

• 3-5 years minimum, hands-on experience deploying production quality code
• Professional experience using Python, Java, or Scala for data processing (Python preferred)
• Knowledge of and experience with data-related Python packages
• Demonstrably deep understanding of SQL and analytical data warehouses (Snowflake preferred)
• Hands-on experience implementing ETL (or ELT) best practices at scale.
• Hands-on experience with data pipeline tools (Airflow, Luigi, Azkaban, dbt)
• Experience with Salesforce, Zuora, Zendesk and Marketo as data sources and consuming data from SaaS application APIs.
• Share and work in accordance with our values
• Constantly improve product quality, security, and performance
• Desire to continually keep up with advancements in data engineering practices
• Catch bugs and style issues in code reviews
• Ship large features independently
• Successful completion of a background check
• Ability to use GitLab
• A shared interest in our values, and working in accordance with those values

What we are looking for in your Security Experience:

• Strong knowledge of data security principles, best practices, and industry standards.
• Experience with data protection technologies, such as encryption, tokenization, data loss prevention (DLP), and secure data storage.
• Familiarity with security frameworks (e.g., NIST Cybersecurity Framework) and regulatory requirements (e.g., GDPR, HIPAA).
• Proficiency in security assessment tools and techniques.
• Knowledge of network protocols, firewall technologies, and intrusion detection/prevention systems (IDS/IPS).
• Experience with security incident response and forensic investigation.
• Ideally tertiary educated in Information Security or hold certifications preferred but not essential

Also, we know it’s tough, but please try to avoid the confidence gap . You don’t have to match all the listed requirements exactly to be considered for this role.

Hiring Process

To view the full job description and hiring process, please view our handbook . Additional details about our process can also be found on our hiring page .

#LI-YP1

Remote-Global

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Title: Senior Manager, Systems Integration Development

Location: Bellevue, WA, USA

Smartsheet is looking for an experienced Senior Manager of Systems Integration Development to help lead a team to deliver forward-thinking, high quality applications and integrations that support Smartsheet’s business functions. The candidate should be a technical leader and have a strong ability to transform, design and manage execution of integrations that power the enterprise while also playing a key role in the leadership and mentorship of a team of developers. Smartsheet is looking for someone who is a hands-on coder, enjoys developing, but also has an interest in leveraging their expertise to manage and build a high performing, erse development team.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

This role reports to the Director of Enterprise Systems Development.

You Will:

• Lead a team of developers in the ideation and technical development of enterprise solutions to automate and enhance business processes, providing functional and technical leadership
• Oversee the development of team’s day-to-day operational support, on-call rotation and SLA compliance, sprint and project planning and execution, and provide strategic recommendations
• Recruit, hire, onboard and train/mentor your team. Provide development goals, promotion guidance and motivation
• Build and maintain the integration platform connecting enterprise applications and data platforms. Lead integration solutions and design using SaaS, PaaS and cloud integration technologies
• Build technical development and modernization roadmaps across a 12 to 18 month period and drive execution against these
• Ensure that practices followed by the team focuses on quality, maintainability, operational excellence and scalability. Manage development team best practices such as technology standards, documentation, frameworks, CI/CD
• Work with other technical leaders, architects, QA, and product owners across the organization on technical specifications and solution designs
• Manage developer change management process, reviewing changes and signing off on any tests prior to management sign off and production release. Oversee and ensure compliance with internal audits and integrations that are in-scope for SOX compliance

You Have:

• 8+ Years of professional full time experience as a software engineer
• 5+ Years of engineering management experience
• BS or MS in Computer Science, a related field, or equivalent industry experience
• Experience in building Enterprise Software & Integrations across multiple functional areas
• Experience with programming languages such as Java, PHP, Python
• Experience with Agile System Development Methodologies, SDLC, and Waterfall
• Experience with building solutions within AWS and/or Boomi
• Experience with Robotic Process Automation a plus
• Knowledge of Salesforce, Netsuite, Workday, Coupa a plus
• Experience in middleware, data management
• Knowledge of professional software engineering best Agile practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, deployment, rollback, testing, operations, and monitoring

Perks & Benefits

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• Equity – Restricted Stock Units (RSUs) with all offers
• Lucrative Employee Stock Purchase Program (15% discount)
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. California & New York: $172,800 to $237,600 | All other US States: $160,000 to $220,000

Equal Opportunity Employer

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Germany and Costa Rica. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the erse voices of our team members who also represent the erse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome erse perspectives and people who aren’t afraid to be innovative join us!

#BI-Remote

#LI-Remote

Title: Senior Enablement Specialist – Customer Success

Location: Remote – US

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

Recent awards we’ve won include:

Great Place To Work Certified 2023

Best Place to Work by Built In 2023

Financial Times The Americas’ Fastest Growing Companies 2023

Deloitte Fast 500 Companies

IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.

About the role:

Samsara’s Customer Success (CS) team advises and guides our customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the trusted point of contact for Samsara’s customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal.

Samsara is looking for a Enablement Sr. Specialist for the Global Customer Success organization. This employee will partner with our Enablement Manager, Customer Success Operations, and Success leadership to construct a Quality program that reflects the organization’s commitment to customer experience and the broader Customer Success organization’s strategy. You will build, manage, and continuously improve the QA programs end-to-end to ensure the organization delivers exceptional customer experiences.

The ideal candidate has expertise in enablement and quality assurance operations for customer success/experience teams, has demonstrated ability to measure and enhance the customer experience. The role will join a team in building mode, and a successful candidate will have a strong bias for action and the ability to think big. The role reports to the Manager of Customer Success Strategic Project Management and Enablement, a team responsible for leading the departments strategic initiatives and driving enablement for it members.

You should apply if:

• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

Click here to learn about what we value at Samsara.

In this role, you will:

• Lead Quality Assurance Operations: Utilize best practices and tools from across the industry to ensure highest standards of service is being delivered in all customer interactions.
• Strategy and Execution: Own parts of the enablement strategy for onboarding new hires and developing experienced CS employees
• Onboarding: Manage onboarding for newly hired Implementation Consultants, Customer Success Managers, Technical Solutions Engineers, and the management team to ensure they meet Samsara’s high performance standards and embody the company’s cultural principles
• Training: Design, deliver, and manage training content in Confluence for employees by closely collaborating with cross-functional teams, including Sales, Support, Product Management, and Engineering
• Systems: Manage a scalable systems strategy to drive change management, and adherence across all channels and products.
• Metrics: Define, monitor, and report on key performance metrics focused on measuring effectiveness and ROI of onboarding, training, and ramp time
• Drive Continuous Improvement: Design the coaching framework for agents, enable managers to deliver impactful feedback to agents, and drive continuous improvement programs.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 4+ years of enablement, quality, management consulting, or program management experience, ideally in a SaaS environment or fast-paced IT consulting role
• Proven track record launching transformational, enablement and quality projects that measurably increase team productivity and/or customer outcomes
• Ability to ramp up quickly on business priorities and derive insights from data to inform decisions
• Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering teams, frontline managers
• Diplomacy, tact, and poise under pressure when working through issues
• Experience implementing a standardized prioritization process is highly preferredBachelor’s degree from a 4-year institution. Project Management Certifications and/or an MBA is a plus.

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver total compensation (based on role, level, and geography) that is above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs). A new hire RSU award is awarded at the time of hire, and additional RSU refresh grants may be awarded annually.

We pay for performance, and top performers are eligible to receive above target equity refresh awards which allow employees to achieve higher market positioning.

The range of annual on-target earnings (OTE) range for full-time employees for this position is below. Please note that OTE pay may vary depending on factors including your city of residence, job-related knowledge, skills.

$104,584$153,800 USD

At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing ersity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Benefits

Full time employees receive an above market total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Flexible Working

At Samsara, we have adopted a flexible way of working, enabling teams and iniduals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company.

Please note: Samsara does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Samsara employees.

Senior Technical Writer

Job Category: Development

Requisition Number: SENIO002132

Full-Time

Remote, USA

Job Details

Description

Senior Technical Writer

Remote, USA OneStream Software LLC

Benefits Offered Vision, Medical, Life, Dental, 401K

Compensation Range $95,000.00 – $110,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity Range may vary based on experience Employment Type Full-Time

ABOUT THE JOB

We’re looking for a Senior Technical Writer to join our Technical Writing Team. In this position, you will review new features with Product Management and develop product documentation and learning materials including user HTML based documentation, reference guides, design guides, installation manuals, help documents, code Snippets, and video-based overviews and tutorials. You will lead projects and mentor other writers. This position requires effective planning, scheduling, research, writing, and collaboration skills.

Ideal candidates will be self-starters, accountable, driven, ethical, hard-working, personable, and persistent. We are looking for someone who has been around web-based, multi-tiered systems. You do not need to be an expert in the software development lifecycle, financial reporting & budgeting systems, databases, programming languages, APIs and the like, but exposure is expected, and this is the world you will live in. You must be effective working independently and with a team.

Minimal travel required, typically once per quarter.

RESPONSIBILITIES:

• Work with Development, Quality Assurance, and Product Management teams to understand OneStream XF Marketplace solution features to translate them into user documentation.
• Produce documentation which conveys complex technical ideas to a potentially non-technical audience.
• Ensure all documentation follows proper publishing and grammar standards.
• Produce release notes, installation, and upgrade guides for major releases.
• Create and edit videos for use on our Learning Management System and in our documentation.
• Reorganize, rewrite, and update existing documentation in MadCap Flare.
• Create documentation from scratch for new products.
• Lead and mentor other writers.
• Help define writing projects and determine priorities in coordination with manager and other writers.
• Develop and establish Technical Writing Best Practices, Content Outlines, Style Guides, Processes, and other Technical Writing guidelines.

Reasonable accommodation may be made to enable iniduals with disabilities to perform the essential functions.

QUALITIES OF A SUCCESSFUL CANDIDATE

We are looking for someone who has been around web-based, multi-tiered systems. You do not need to be an expert in the software development lifecycle, financial reporting & budgeting systems, databases, programming languages, APIs and the like. However, previous exposure is expected to be successful in this realm.

DESIRED SKILLS AND EXPERIENCE

Formal Education and Certification

• BA/BS Degree in English, Technical Communications, Technical Writing, Communications, or Journalism. Exposure to Information Technology, Accounting, or Finance is a plus.

Knowledge and Experience

• 7+ years of relevant experience, such as technical writing, product documentation, or online publishing including experience with writing technical customer-facing materials.
• Experience with programs such as MadCap Flare, SnagIT, and Camtasia.
• Ability to work with company stakeholders across functional competencies and management levels.
• Ability to review and correct materials for content, style, grammar, spelling, and compliance with internal and external standards.
• Familiarity with accounting terms and systems is a plus.

Personal Attributes

• Ethical.
• Credible.
• Professional.
• Results-driven.
• Detail-oriented.
• Able to multi-task.
• Flexible and adaptable.
• Team player.
• Legally authorized to work for any company in the United States without sponsorship.

WHO WE ARE

OneStream is an independent software company backed by private equity investors KKR, D1 Capital Partners, and IGSB. OneStream provides a market-leading intelligent finance platform that reduces the complexity of financial operations. OneStream unleashes the power of finance by unifying corporate performance management (CPM) processes such as planning, financial close & consolidation, reporting and analytics through a single, extensible solution. We empower the enterprise with financial and operational insights to support faster and more informed decision-making. All this is delivered in a cloud platform designed to continually evolve and scale with your organization.

We are equally fanatical about our OneStream family members (formally known as employees). We are a team in every sense of the word. Everyone here is approachable and excited to pitch in and help. We work hard and play hard. The right candidate is easy to get along with, always willing to lend a hand, excited about coming to work, and happy to contribute to the team. We have a casual dress environment and modern office.

WHY JOIN THE ONESTREAM TEAM

• Transparency around corporate structure, salary, and benefits
• Core value of customer success
• Variety of project work (not industry specific)
• Strong culture and camaraderie
• Multiple training opportunities

Benefits at OneStream Software

OneStream employees are passionate, hardworking iniduals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:

• Excellent Medical Plan
• Dental & Vision Insurance
• Life Insurance
• Short & Long Term Disability
• Vacation Time
• Paid Holidays
• Professional Development
• Retirement Plan

OneStream Software is an Equal Opportunity Employer.

#LI-Remote

#LI-KM1

Equal Opportunity Employer/Protected Veterans/Iniduals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Title: Lead Analyst, Growth

Location: Remote – United States

About Us

Coalition is the world’s first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.

Coalition offers its Active Insurance products in the U.S., U.K., and Canada through relationships with leading global insurers including Allianz, Arch Insurance, Lloyd’s of London, Swiss Re and Zurich, as well as cyber capacity through its own carrier, Coalition Insurance Company. Coalition’s Active Risk Platform provides automated security alerts, threat intelligence, expert guidance, and cybersecurity tools to help businesses worldwide remain resilient against cyber attacks.

Coalition comprises a team of cybersecurity and technology experts, as well as experienced insurance professionals, who have come together to build a world-class organization with a massive technological advantage. Our secret sauce is bringing these expertise together to create a world-class organization with one mission: to protect the unprotected as the world digitizes. Today, Coalition is one of the world’s largest commercial insurtechs serving hundreds of thousands of customers worldwide.

Since its founding, Coalition has raised $755 million in equity funding, including $250 million in June 2022, affirming its ability to deliver profitable growth and cementing its position as a long-term business with a clear competitive advantage.

Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes, and by remaining true to our founding values of character, humility, responsibility, purpose, authenticity and inclusion. We are proud to have been named among Inc.’s Best Workplaces in 2021 and 2023, and one of Fast Company’s Most Innovative Companies in 2022.

About the Role

Coalition is looking for a Growth Lead Analyst to join our team. Data is an integral part of the Coalition decision-making process and learning-based culture. As a key member of the Growth Team, you will help answer the question: How can we dramatically increase the number of successful people with our platform? The Growth Lead Analyst is a key member of the growth team (product, marketing, engineering, and data) responsible for driving significant and sustainable user growth across the lifecycle. This person will help us create data frameworks, build the data collection engine, run experiments, explore the data, and be a catalyst for change through data-driven insights. You will work with a high-achieving and fast-moving team, including professionals from renowned organizations such as the CIA, Facebook, Google, Splunk, Cloudflare, Salesforce, etc. Our immediate growth team comprises iniduals from leading growth companies in the consumer and enterprise sectors. Larger projects you’ll lead include building and maintaining large data sets used by the entire company while adhering to good data hygiene and analytics best practices.

This is a remote position that can be based anywhere in the United States.

Responsibilities

• Perform online campaign reporting, and conversion analyses, and interpret results to develop recommendations
• Package and present analytical findings, effectively communicating complex concepts to various levels of the organization
• Assist the marketing team in setting KPIs and success metrics for large marketing campaigns, ensuring data collection
• Provide actionable insights to optimize campaign performance
• Build and maintain large data sets, adhering to data hygiene and analytics best practices

Skills and Qualifications

• 4+ years of analytical experience, preferably in a SaaS startup environment, required
• Bachelor’s degree in statistics, mathematics, or a related field, required
• Proficiency in marketing analytical software like Google Analytics or similar, preferred
• Strong knowledge of Salesforce, Marketo, and visualization tools such as Looker and Tableau preferred
• Proficiency in Excel, Google Sheets, Terminal/IDE, R, Python, Juptyer, etc. – at least one preferred
• Familiarity with outbound software like Outreach, Mixmax, etc. preferred

Bonus Points

• An emphasis on projects, outcomes, and processes rather than strict education or industry experience
• An ability to collaborate effectively with peers from erse backgrounds, including mid-career technology marketers, sales leaders, security engineers, and software engineers
• Possess the ability to identify opportunities within internal and external data sets to market our cyber insurance product effectively
• Experience in scraped data or unique data sets
• Scrappiness in approach and experience in campaigns or products

Perks

• 100% medical, dental and vision coverage
• Flexible PTO policy
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
• Competitive compensation and opportunity for advancement
• Coalition’s inidual pay is determined on several factors, including but not limited to, location, level, skills and experience. The US base salary range for this full-time position is $87,000 – $135,000, and your recruiter can share more on target salary for your location during the interview process.

#LI-Remote

Why Coalition?

We’re a highly fulfilling, mission-driven team who is committed to building a more erse and inclusive culture. We want to work with people of all different backgrounds and paths in life, and we trust our team members to take responsibility, share ownership and put in the work, no matter how small the task. We are always looking for collaborative, inquisitive and dedicated iniduals to join #OurCoalition and help us on our mission to solve digital risk.

Recent press releases:

To learn more, check out our featured press releases:

• Coalition Closes $250 Million in Series F Funding, Valuing the Cyber Insurance Provider at $5 Billion
• Coalition Named to Fast Company’s Annual List of of the World’s Most Innovative Companies for 2022
• Coalition Launches Active Insurance, Reaches $650M Run Rate GWP
• Coalition launches tech-powered executive risks products with personalized risk assessment for all US small-businesses

Coalition’s very foundation is built on respecting and encouraging ersity and inclusion across the organization. Coalition is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics.

For CA residents, please view important privacy information here. For EU residents, you can view GDPR information here. For any questions regarding CCPA or GDPR, please contact us at [email protected].

Title: Technical Support Specialist – Pear Deck

Location: United States

What We Do

At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe.

What It’s Like to Work at GoGuardian

We are a fast-growing learning company that thrives on making bold moves and setting high standards. Working with us means joining a (mostly!) remote team of erse, passionate, mission-driven employees who are inspired by our vision, dedicated to our customers, and comfortable with rapid change. We balance our rocketship pace with a work culture that offers unbridled support, allyship, and inclusivity to say nothing of fun! Join our Neuroersity ERG, attend an online magic show (and bring your kids), head to a DEI Community of Practice session, share a pet photo with other dog lovers, or relax in an online meditation class. Our culture has earned us accolades! We have been named one of Built In’s 2022 Best Places to Work and are certified as a Great Place to Work .

The Role

Do you consider yourself a problem solver? Someone who can’t let a question go unanswered? Are you driven to improve processes and delight customers at every turn? We’re looking for you!

Reporting to a Technical Support Manager, this position is focused on expertly handling all of Pear Deck and Giant Steps’s support requests. When teachers have questions or run into technical issues, you’ll be there to help through email or live chat. (Chat for Pear Deck only) You’ll collaborate with members of your team and colleagues across the company to ensure consistency consistent, delightful, and helpful support is delivered to every user every day.

Hours: Monday-Friday, 8:00am – 5:00pm to start. Shift may change as needed. This is an hourly paid opportunity.

What You’ll Do

• Manage inbound support requests through email and chat.
• Provide helpful, empathic support to teachers and school administrators facing technical issues or questions about Pear Deck or Giant Steps functionality
• Maintain a speedy response time and happy customer rating, with a continual focus on process improvement
• Update help articles and videos to ensure the best, most accurate information is always available
• Conduct troubleshooting to help the product and tech teams solve customer problems quickly and efficiently
• Attend team meetings to discuss common issues, learn from each other about best responses, and maintain consistent voice and tone
• Keep records of the most common support issues and methods to solve them. You’re our first line of product feedback and we want you to be the voice of the customer.

Who You Are

• Great written and verbal communication skills: Ability to clearly explain complicated ideas in written form and to patiently get to the heart of a problem through empathetic questions to customers
• Love and understanding of software and emerging technologies
• Self-starter and self-learner who is constantly trying to improve themselves and processes
• Previous experience in service – preferably online customer support
• Some experience teaching or working with teachers is preferable but not necessary
• College Degree Preferable

What We Offer

• Competitive pay, complete health insurance, 401(k) matching, bonuses, and an employee stock option plan.
• Flexible time off, 13 paid holidays, paid parental leave, wellness days, and a paid year-end holiday break.
• A robust catalog of benefits that support your professional growth and personal wellbeing: learning funds, lifestyle funds, online yoga & meditation classes, fertility & adoption reimbursement, giving funds with company match, and more

Plus the intangible:

• A varied and challenging role in a global and highly innovative high-growth company.
• Supportive, driven colleagues who have your back and share your passion.

The typical base salary range for this position is $46,000 – $53,000 plus variable pay per year. The range displayed on this job posting reflects the minimum and maximum target for new hire base pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.

Please share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for talented people.

GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.

GoGuardian’s Job Applicant Privacy Policy is located here.

#BI-Remote

Manager Data Science

Location: Remote, United States

Primary Job Function: Strategic Planning & Execution

ID**28411

Your career starts now. We’re looking for the next generation of health care leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation’s leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate iniduals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at www.amerihealthcaritas.com.

Responsibilities:

Under the leadership of the Director Data Science/Modeling and Outcomes Evaluation, develops and oversees analyses and models based on complex operational, economic and statistical data to solve new and complex problems, develop innovative strategies, quantify the competitive performance of the organization’s operations and/or markets, and evaluate the potential impact of changes. Defines problems, collects data, applies advanced economic and mathematical concepts, establishes facts and draws valid conclusions. Applies an in-depth understanding of advanced behavioral statistics to solve new and complex problems and develop innovative strategies and meaningful insights. Manages development of reports for management on the overall performance of business segments and develops metrics to measure various characteristics of the business. Assists in analyzing historical operations and market information using business software packages and statistical software tools, and develops models to predict future outcomes.

• Experience with Medicare STARS measures and reporting required as this team will work with Medicare data and analytics; including STARS reporting.
• Oversee the data science team, identifying and integrating new datasets that can be leveraged through our product capabilities and work closely with the engineering team to strategize and execute the development of data products.
• Ensure analytical experiments are conducted methodically to help solve various problems and make a true impact across various domains.
• Administer relevant data sources and sets to mine for client business needs, and collect large structured and unstructured datasets and variables.
• Oversee the definition and implementation of data acquisition and integration logic, selecting appropriate combination of methods and tools within defined technology stack to ensure optimal scalability and performance of the solution.
• Manage the team that devises and utilizes algorithms and models to mine big data stores, perform data and error analysis to improve models, and clean and validate data for uniformity and accuracy.
• Implement analytical models into production by collaborating with software developers.
• Communicate analytic solutions to stakeholders and implement improvements as needed to operational systems.
• Analyze data for trends and patterns, and interpret data with a clear objective in mind.
• Collaborate across multiple corporate areas to understand workflows, document processes and ensure highest quality product delivery.
• Work on a fast paced team, with minimal direction focusing on understanding the application/product/area in detail, while delivering high-quality outputs and actionable solutions.
• Serve as thought leader for technical business processes, developing forward-thinking prototypes that promote increased efficiency and productivity on multiple levels.
• Proactively analyze data to answer key questions from stakeholders or out of self-initiated curiosity with an eye for what drives business performance, investigating and communicating areas for improvement in efficiency and productivity.
• Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources.
• Define and implement data acquisition and integration logic, selecting appropriate combination of methods and tools within defined technology stack to ensure optimal scalability and performance of the solution.
• Identify trends, opportunities and anomalies through analysis of complex data sets.
• Perform other duties as assigned by Management.

Education/Experience:

• Master’s Degree in applied statistics, computer science, mathematics, or epidemiology required.
• 2 to 3 years previous people management experience required.
• 5 to 7 years data science experience using mathematics, statistics, modeling, business analysis, and technology to transform high volumes of complex data into advanced analytic solutions.
• Advanced knowledge of healthcare industry and marketplace trends, specifically related to managed Medicare, managed Medicaid, dual eligible members and insurance products.
• Advanced proficiency with data mining, mathematics and statistical analysis.
• Advanced proficiency with pattern recognition and predictive modeling experience.
• Superior organizational, close attention to detail and written/oral communication skills.
• Superior technical writing skills in business requirements, queries, reports, and presentations.
• Superior technical skills in Excel, PowerPoint, Tableau and programming languages (SAS, Python, and R) with the ability to learn other analytic tools.
• Superior analytical and quantitative skills with experience collecting, organizing, mining, analyzing, visualizing and disseminating abundant information with the utmost accuracy and presentation.
• Efficiently manages time-based on the continual evaluation of priorities, meets deadlines with high-quality deliverable reflecting complete understanding of expectations, able to multi-task.
• Experience in conducting and documenting QA testing using problem solving techniques for analytic and reporting solutions.

NO Sponsorship offered

Title: Senior Product Designer, Service Desk

Location: Remote

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

An overview of this role

You will be working on the baseline for our Service Desk product, where success will allow us to move quickly on other ITSM capabilities in the future. You’ll work closely with the Product Manager, Engineers, UX Researchers and Technical Writers to build a design that is nice to use and fits in with the broader interface of GitLab.

Here are some pages in the handbook with more info:

• Product Design department page
• Our design principles
• Technical Roadmap for the baseline Service Desk product

What you’ll do

• You’ll define the product goals, roadmap, and strategy, all to solve user problems.
• You’ll work alongside UX Researchers, Product Managers, and Engineers to iterate on new features within the GitLab product.
• You’ll communicate your design thinking and ideas through wireframes, prototypes, user flows, mockups, and hi-fidelity visual designs.
• You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
• You’ll undertake usability testing to validate your thinking. (We’ve got an excellent team of UX Researchers who can offer guidance, as needed.)
• You’ll contribute to our Design System, alongside the rest of the UX team and the GitLab community as a whole.

Projects you might work on:

We have vacancies for embedded Product Designers & Senior Product Designers in our Configure, Secure, Ecosystem, Manage, Monitor, and Plan stage groups. We work using Agile methodologies and ship features monthly.

What you’ll bring

• You’ve got at least a few years of experience designing developer tools, enterprise software, or complex web applications.
• Strong experience following a user-centered or human-centered design approach, in conjunction with design thinking.
• You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
• You’ve got a portfolio of work that shows us your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design.
• The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
• Ideally you’re comfortable with frontend code. You can demonstrate this through your hands-on coding skills with HTML/CSS/JS, or by showing us you have a deep understanding of the needs of engineers you’ve worked with previously.
• Our values of collaboration, results, efficiency, ersity, iteration, and transparency resonate with you.

About the team

We support the business of GitLab by becoming experts in our stage group, educating ourselves about the entire product, and staying engaged with user and business goals. We partner closely with our stable counterparts in Product Management and Development. As Product Designers, we are the owners of design judgment. We start with a problem to solve and always first consider what the best experience for the user would be.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

Colorado/Washington pay range

$114,200$220,300 USD

California/New York/New Jersey pay range

$114,200$244,800 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Title: Support Application Specialist

Location: Remote USA

We’re super into the work we do and the community we’ve built and think you might be, too.

Why? Well, there’s a lot to be proud of! Q-Centrix is a leading health care information solutions provider, which means we’re all about safer, consistent, quality health care for all. More specifically, we’re laser-focused on helping hospitals unlock the value of their data to improve patient care. We do this thanks, in part, to our team of 1,300+ clinical data experts, problem-solvers, tech enthusiasts and (if we do say so ourselves!) brilliant Product Development and Engineering team members. And while most of our colleagues are remote, we have two great offices one in Chicago and the other in San Diego. (Both locations are open to local team members who prefer an onsite or hybrid setup.)

Job Summary:

The Support Application Specialist provides user training on Q-Centrix product applications and performs technical and application related support activities for clients and employees.

Essential Functions:

• Develop and maintain knowledge of Q-Centrix technology product applications including, installation, configuration, workflow, functionality, and troubleshooting. Effectively utilize reference documentation and other resources to learn product functionality and to investigate issues.
• Perform resolution of user-reported issues related to Q-Centrix product application and related systems and technology. Effectively utilize product documentation, general technical knowledge, troubleshooting processes, diagnostic tools and other resources to resolve user issues.
• Perform user training for Q-Centrix product applications. Also perform user training on other software applications and technology systems and tools, as needed.
• Participate in the creation, updating, and maintenance of training courseware and other user reference materials such as training videos, course outlines, and training/reference guides.
• Promote client and employee user satisfaction through excellent customer service. Consistently demonstrate responsiveness, proficiency, proactiveness, and interpersonal skills.
• Adhere to established procedures and protocols. Document actions and prescribed information in ticketing systems and other tools or applications.
• Develop technical support capabilities to assist with other support activities as needed.
• Other Duties: As a growth organization, roles and responsibilities often evolve and adapt over time. As such, this job description may not comprehensively account for future activities, responsibilities, and priorities these may evolve right along with us!

Required Skills/Abilities:

• 3+ years of experience in technology user training and support.
• Background in troubleshooting software applications and technology systems.
• Technical user support OR software application specialist/trainer experience required.
• Client facing communication skills.
• Teaching and presentation skills.

Preferred Education and Experience:

• Bachelor’s degree in a relevant area preferred.
• Health care technology experience

1. Work environment/Physical Demands: Continuous sitting and fine manipulation.
2. Travel Requirements: None
3. Work Authorization: Legally able to work in the United States without sponsorship

Total Rewards:

At Q-Centrix, our purpose safer, consistent, quality healthcare for all drives everything we do. To accomplish this important work, we need to attract, engage, and retain a talented team by providing a compelling, equitable rewards package comprised of an inclusive culture, flexible work environment, learning and development opportunities, competitive pay that rewards high performance, and robust benefits that support health and financial wellness. Add to this package a supportive community of people who help each other not only do meaningful work, but learn, grow, and have fun while doing so, and you get an organization that has earned the Great Place to Work distinction multiple years in a row!

The target salary range for this role is $65,000.00 – $70,000.00 per year. An inidual’s salary within this range is based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations. Salary ranges are reviewed, at minimum, annually and all team members are eligible for performance-based salary increases during our organization’s annual review period. The annual bonus payout may be higher or lower than target, dependent on inidual and company performance and is considered variable pay.

In addition to our inclusive and innovative working environment and competitive pay, team members enjoy:

• Remote/hybrid flexibility (depending on location) and a generous Flexible Time Off program with additional paid time for volunteering.
• Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
• 401(k) retirement plan with a company match.
• Opportunities for professional development.

Commitment to Diversity, Equity, Inclusion and Belonging:

At Q-Centrix, we hire people who love learning, value innovation, and believe in our purpose of safer, consistent, quality health care for all. We applaud qualified applicants who are accountable and committed to producing quality work. As an Equal Opportunity Employer, we support and value ersity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.

We employ people based on the needs of the business and the job, and their inidual professional qualifications. Here’s what does not impact our employment decisions: race, religious creed, religion, color, sex, sexual orientation, pregnancy, parental status, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status, health, marital, civil union or domestic partnership status, or any status or characteristic protected by the laws or regulations in locations where we operate. If you are an inidual with a qualified disability and you need an accommodation during the interview process, please reach out to your recruiter.

California Privacy Rights Notice:

During the application and hiring processes, Q-Centrix, LLC ( Q-Centrix ) may collect personal information from applicants. For residents of California, the collection of this personal information is subject to the California Consumer Privacy Act of 2018 (the CCPA ) and the California Privacy Rights Act (the CPRA ) which impose a duty on Q-Centrix to provide this notice at the point of collection, explaining what may be collected and for what purpose. Information collected by Q-Centrix in this way is stored and handled in accordance with data security industry standards best practices including technological, administrative, procedural, and physical safety measures. Q-Centrix does not store this information longer than is reasonably necessary to fulfill its purposes listed herein and securely disposes of the data at the time and in the manner dictated by its internal document retention policies.

Personal Information we Collect Q-Centrix may collect certain personal information during the application process. Over the preceding 12-month period, Q-Centrix may have collected the following categories of personal information as defined by the CCPA:

• Identifiers: This may include name, username, alias, postal address, telephone number, email, IP address, social security number, driver’s license number, passport number, or other personal identifiers, including identifiers created by Q-Centrix to recognize an applicant or employee.
• Characteristics of Protected Classifications Under California or Federal Law: This may include race, skin color, national origin, religion, sex, gender identity, sexual orientation, marital status, medical conditions, disability, military/veteran status, age, or any requests for protected leave.
• Professional or Employment-related information: This may include application, resume, curriculum vitae, professional licenses, designations, credentials, certifications, or any information collected as part of the application or on-boarding process.
• Education Information: This may include education records, transcripts, report cards, diplomas, degrees, or certificates.
• Criminal, Financial, and Recreational Drug-Use Information: This may include information obtained from a background check, credit check, or employment-related drug test.

Purpose and Use of the Collected Information Q-Centrix may use the above data for a variety of purposes related to the recruitment process and the administration of our business.

• Recruitment Process: This may include identifying candidates, processing applications, creating and making employment offer packages, reference checks, education verification, visa/work-permit filings, and on-boarding applicants as new employees.
• Improve Internal Processes: This may include data about responsiveness to recruitment postings, effectiveness of recruiting processes and tools, and the collection and analysis of data as it pertains to employment markets, hiring practices, compensation, and recruitment processes or tools.
• Recordkeeping: This may include keeping records for administrative purposes, maintaining contact information of candidates, complying with legal, regulatory, or law enforcement requirements, to comply with any reporting obligations, to protect or exercise our legal rights or remedies, or for litigation purposes.

Disclosure of Information Q-Centrix may disclose your personal information to third parties within the context of our recruitment process or your employment.

• Vendors: This may include iniduals or companies that provide recruitment-related services, administrative services, human resource services, employment screening services, onboarding and training services, process refinement services, data processing, data storage, or other services related to the application and hiring processes.
• Employees, Parents, and Affiliates: This may include iniduals, parent companies, or affiliate companies of Q-Centrix related to the recruiting process or onboarding process. Additionally, Q-Centrix may disclose information to employees, parents, affiliates, or other companies or iniduals as necessary as part of a reorganization, merger, or acquisition.
• Mandatory Disclosure: Q-Centrix may disclose your personal information as it believes necessary to comply with any applicable laws, regulations, court orders, or governmental requests.
• Protection of Interests: Q-Centrix may disclose your personal information in order to protect its interests, which may include protecting itself from illegal activities, regulatory violations, security issues, technical issues, rights violations, harm to property, or harm to iniduals.

Sources of Information Q-Centrix may obtain personal information from:

• You: This may include information you provide on an application or any other information you provide us directly.
• Vendors: This may include any vendors we disclose information to in accordance with Section 3.1 above.
• Verification Sources: This may include professional organizations, licensing bodies, academic institutions, or any references.
• Publicly Available Sources: This may include public governmental filings, social media profiles, personal websites, news articles, or any other publicly available information.

Your Rights You retain some rights to your personal information and may submit requests in accordance with those rights by reaching out via the methods below.

• Access and Updates: You may submit a request to access, correct, update, or delete any of your personal information Q-Centrix possesses.
• Use: You may submit a request to limit the allowed purposes for which Q-Centrix may use or process your personal information.

MODIFICATIONS AND REVISIONS

This notice may be updated to reflect changes to our policies in accordance with our business, legal, or regulatory obligations, at which time Q-Centrix will provide any legally required notices of such changes.

CONTACT INFORMATION

If you have questions about the Q-Centrix California Privacy Rights Notice or a request regarding any personal information which may have been collected during the application and/or hiring process, please contact 1-877-284-8681 or send an email to [email protected].

Data Scientist II

ClassPass | Pricing & Inventory | Full-time | Remote – United States

We’re revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!

About the right team member

The right candidate should thrive in a fast-paced environment as agile, forward-thinking, and looking to grow along with the organization. Successful candidates will be strong inidual contributors, comfortable with test design and execution, and possess an intense curiosity about marketplace dynamics. They should be able to distill complex ideas to stakeholders of all levels of technical fluency.

About the role

• A career at ClassPass is an opportunity for you to join a rapidly growing company committed to helping over 1 million users across 20 countries reach their fitness goals.
• We have an exciting opportunity for an insightful and persuasive Business Analyst to work on the Pricing & Inventory team, which manages the two-sided marketplace between our users and our fitness & wellness partners and leads on testing new pricing and supply acquisition/retention strategies.
• This role builds models that drive strategic initiatives, supports Pricing & Inventory programs, creates dashboards to evangelize insights, and works cross-functionally to empower stakeholders with data.

Responsibilities

• Engineer prediction models for user retention
• Optimize anomaly detection models for early reporting of escalations and fraud
• Productize clustering algorithms for user segmentation
• Run A/B experiments to continue optimizing the business
• Automate reporting and insights for business partners to increase engagement
• Design dashboards for internal stakeholders
• Collaborate with Product/Engineering to productionize data flows that power user-facing products and services
• Collaborate with Marketing on targeting segmentation and lifecycle drip campaigns
• Collaborate with Analytics and BI to maintain data fidelity across various data warehouses

Skills & experience

• 3+ years experience as a data scientist building machine learning models for business application
• Degree in a quantitative field (Economics, Finance, Mathematics, Engineering)
• Strong knowledge of statistics and machine learning
• Experience with A/B testing
• Fluency in SQL and Python (preferred) or R
• Experience in DTC and/or Subscription business models
• Exposure to engineering best practices
• Superb communication skills, in speech and in writing
• Good organizational skills
• Deep sense of intellectual curiosity
• Understanding of AWS services such as S3, Athena, RDS, IAM, ECS, and EMR Entrepreneurial spirit; comfort with ambiguity and a fast-paced work environment
• Strong business acumen; can consider higher-level business context and thinking while still approaching analytical problems with technical precision and data-mindedness
• Knowledge and/or experience with BI tools (Tableau, Looker preferred)

Pay transparency

It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $106,000 to $120,000. The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value ersity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

California Applicants Privacy Notice | UK/EU Applicants Privacy Notice

Senior Cloud Engineer

REMOTE

United States

Full time

ClickBank is seeking a talented Senior Cloud Engineer to join our team!

Fully remote, in-office, and hybrid opportunities available!

As part of a new team at ClickBank, you will be responsible for providing highly available, secure services in a cloud environment. Activities include provisioning, configuring, deploying, maintaining, monitoring and improving Clickbank’s AWS infrastructure. Additional responsibilities include infrastructure automation development, infrastructure security, documenting the deployed solutions, investigation and recommendations on new services, and overall health of the cloud infrastructure.

What is ClickBank? Hint: we are not a bank!

ClickBank is a top global e-commerce platform and affiliate marketplace powering many of the world’s leading digital and physical products. ClickBank lowers the barrier to entry for entrepreneurs looking to start an online business and drives sales for online brands looking to establish an affiliate marketing program. The ClickBank platform enables growth through its proprietary affiliate marketplace, as well as powerful back-office tools such as integrated payments, analytics, and risk management. Over 20+ years, ClickBank has built a reputation for reliability and scale. To date, ClickBank has distributed $5 billion in commission payouts in more than 200 countries – without ever missing a payment.

What’s in it for you?

Here at ClickBank, we’re empowered to grow both personally and professionally. From personal development opportunities, to a variety of epic team building adventures, as teammates and iniduals, we’re only getting stronger If you’re looking for a new opportunity to develop (and maybe show off) your skills, we’re looking forward to hearing from you! #ClickBankLife

The Job…

KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

• Troubleshooting and resolution of production issues
• Monitoring of performance and optimization of services
• Monitoring and review of logs for anomalous behavior and security concerns
• Schedule and perform maintenance for infrastructure and production services
• Document, develop, and improve operational practices and procedures
• Implement, deploy, and support internal and customer facing services, virtual server, networking infrastructure, and storage infrastructure
• Resource allocation to meet development and production needs in AWS
• Provide operational support to cross-functional product development teams
• Identify and implement improvements to the continuous integration and deployment processes
• Assist specialists and cross-functional teams with product improvements
• Build and maintain configuration management and orchestration tools.
• Manage access to IT assets and resources
• Participate in the primary on-call rotation

Requirements

• 4-year college degree in Information Systems, Computer Science, or comparable IT experience.
• Minimum of five years’ experience with systems administration
• Experience with production cloud deployments (AWS, GCP, Azure)
• Experience with Kubernetes
• Thorough knowledge of DNS, Internet protocols, web servers, and load balancing technologies.
• Must have ability to analyze complex issues at a detailed level.
• Must have a desire to work in a team environment yet be self-directed, proactive, and action-oriented.
• Must have excellent diagnostic and troubleshooting skills.
• Must have experience building and maintaining scalable Linux Systems in AWS
• Must have experience with cloud virtualization technologies in AWS
• Must have a working familiarity with provisioning, management, orchestration, deployment, monitoring, and continuous delivery.
• Must understand the basic concepts of version control (Git).
• Must have strong verbal, written and organizational skills.

PREFERRED SKILLS:

• Experience with Kubernetes, EKS
• Experience with AWS EC2, CloudWatch, S3, IAM, ELB/ALB, R53, SNS, SQS
• Experience with IaC Tools Terraform, CloudFormation, Salt
• Experience with CI/CD Tools CodeCommit, CodeBuild, CodeDeploy, Jenkins
• Experience with Apache, Nginx, ActiveMQ, Tomcat
• Experience with Amazon RDS, MySQL, DynamoDB
• Familiarity with PCI and information technology security standards
• Experience with Python, PowerShell, BASH or other programming language

Benefits

• ClickBank pays for 98% health premiums
• Company HSA contributions
• Total compensation = competitive base + bonus
• 401k + company match and contribution 100% vested
• Low employee turn-over
• Paid Time Off – very competitive, and it’s ok if you use it!
• Flex Days – additional 7 days!
• 9 Paid Holidays off, including your birthday!
• Free snacks and coffee if in the office (lots of variety with healthy alternatives plus a fancy espresso machine)
• Employee and company charitable contributions
• Wellness Reimbursement
• Frequent company events (bowling, parties, team-buildings, happy-hours)
• …..and more!

At ClickBank, we have a laid-back, yet high performing culture. Our team is everything to us! We believe in treating our employees well, having fun together, and cultivating an exciting collaborative environment! #WorkHardPlayHard

Support Operations Manager – Remote

Remote

Full Time

Manager/Supervisor

A2 Hosting is currently seeking an experienced Support Operations Manager to join the Support leadership team! The Support Operations Manager plays a crucial role in ensuring the support team has the essential tools, training, and knowledge resources to provide optimal service to customers while maximizing team productivity and effectiveness. The Support Operations Manager is responsible for tracking key performance indicators, analyzing metrics, and identifying trends in customer contacts and team member performance that contribute to the continuous improvement of support operations.

Through leading, motivating, and working alongside a team of passionate professionals and leaders, the Support Operations Manager will be an integral part in ensuring that A2 Hosting is a leader in customer-focused web hosting services.

Duties and Responsibilities

• Provide leadership and guidance to the Support Operations Team members, including Training staff, Technical Writing staff, Quality Assurance staff, Project Coordination staff and data and analytics staff
• Coach and motivate team members to deliver high-quality support services
• Evaluate workloads, set performance targets, conduct evaluations, and foster a positive and collaborative team environment
• Collaborate with Support Managers to define customer service workflows that enhance service delivery
• Continuously review and improve processes and procedures to identify and address obstacles, streamline support operations, and increase efficiency
• Work closely with other departments to understand product changes and provide input on changes related to the customer service department
• Assist in the rollout of new services and service updates by ensuring the support team has the necessary tools, resources, and knowledge required to provide exceptional support
• Use data to identify areas for automation or improvement and implement strategies to enhance efficiency and customer satisfaction
• Develop and refine operational metrics to measure customer satisfaction, trends, employee productivity, and staffing levels
• Track, analyze, and report on key performance metrics, including response times and customer satisfaction scores
• Manage the support department’s Jira board

Required Skills

• A minimum of 3 years of support leadership experience required, preferably in a web hosting, SaaS, or similar technology environment
• Familiarity with common support tools, including ticketing systems, strongly preferred
• Ability to read, write, and speak effectively in English to communicate technical and potentially complex concepts to clients and team members
• Proven interpersonal and leadership abilities; ability to foster and promote a professional and collaborative work environment
• Skilled in developing and implementing new tools, technology, and processes to drive improvements and enhance efficiency
• Have a strong strategic perspective with a focus on innovation and operational details while building the best support experience for customers
• Strong analytical and problem-solving skills with the ability to use data to drive performance improvements
• Effective time management skills including multitasking and prioritization
• Strong customer-focused mindset with the ability to adapt to different and potentially complex situations

Why Work for A2 Hosting:

We invest in our Team Members and promote from within. We have extensive technical training that all Team Members receive when hired, this will aid in your success within your role. Here is more about what we offer:

• Subsidized health insurance; dental and vision coverage also available (for US Team Members)
• Paid parental leave
• Company-matching 401k, traditional or Roth (for US Team Members)
• Paid Time Off (PTO) bank of hours to be used for vacations, holidays and sick time
• Company-sponsored life and disability insurance (for US Team Members only)
• The ability to work from home; this position is 100% remote

This position is a remote position, you can live anywhere in the world as long as you have a reliable internet connection.

To the US applicants – we are licensed to do business in the following states: AR, AZ, FL, GA, IN, KY, MD, MI, NC, OK, OR, PA, SD, TX, UT, VA, VT, and WI.

About A2 Hosting:

Our growth has stemmed largely from our CEO’s and team’s strong technical focus and experience. We’ve built the industry’s leading customer service team and continually do everything we can to offer faster service than our competitors. Our user-friendly solutions have you covered whether you’re a brand new user looking to start a website or an expert developer; a small venture or even a large business. We’ve got you covered whether you’re looking to host Linux, Windows, Joomla, WordPress, Drupal or something in between. The bottom line is that we love what we do and love working with users like yourself!

Offering the level of service we would want to use ourselves has been a lot of hard work because we never settle for just “good enough”. Like you, we take our websites and web development seriously. It’s been worth it though because we enjoy making our customers happy and helping you succeed. If it were easy, every hosting company would offer the same level of service. They don’t.

Title: Application Security Engineer

Location: Remote

Mural’s mission is to inspire teams to connect and innovate, while bringing purpose and intention to the craft of collaboration.

Founded in 2011, Mural is a leading innovator in visual collaboration for hybrid, remote, and distributed teams. We believe in what we build, and our team of more than 600 Muralistas around the world collaborate in the Mural app. Our values guide our intentionally inclusive product and culture, which includes collaboration design education and a flexible monthly stipend for learning, wellness, and coworking.

Mural has raised $200M to date and is growing rapidly to fulfill our mission. The company is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, GitLab, Microsoft, and Atlassian.

THE TEAM

The product security team plays a vital role in identifying and mitigating risks within the Mural product as well as partnering with other engineering teams to recommend product features that enhance security for our customers.

YOUR MISSION

As an Application Security Engineer, your role will involve executing the MURAL product security strategy. You will triage and validate public bug bounty submissions, as well as implement SAST test cases in the CI workflow. Collaborating closely with developers, you will work to expand security testing coverage and participate in security reviews of MURAL product features. Additionally, you will play a crucial role in educating and promoting secure coding best practices.

WHAT YOU’LL DO

The top candidate will bring experience working with small to medium, high growth, global tech companies:

• Fair understanding of Linux, Networking, and Cryptography fundamentals
• Experience finding vulnerabilities in web applications
• Ability to understand the attacker’s perspective
• Prior experience in vulnerability management with SAST/DAST automation
• Ability to read code in TypeScript/JavaScript
• Familiarity with NoSQL and its associated pitfalls
• Ability to code quick scripts / automations
• Excellent command of English, both written and verbal

WHAT YOU’LL BRING

• Understanding of web application and mobile application security risks
• Software development experience with Node.JS or other frameworks like React, Angular, etc.
• Experience with MongoDB, Ruby, and/or Python
• Fair understanding of Linux, Networking, and Cryptography fundamentals
• Experience with CI/CD pipelines

If you have participated in public or private Bug Bounty programs, or have any other open source or community contributions, presentations, or blog posts in the security space, please share it with us!

Equal Opportunity

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Title: Kernel Engineer – Ubuntu Linux

Location: Home based – Worldwide

Are you passionate about the Linux kernel? Or maybe you’ve mastered a different low-level software development environment and are ready for a new challenge in Linux? Are you looking to work on a great team, where you can apply and grow your kernel development skills? This is an exciting time at Canonical, where due to a period of unprecedented growth we are seeking a number of software engineers to join our Kernel Team to play an integral part in the delivery of the heart of the most popular Linux distribution in the world.

The Canonical Linux Kernel Team is responsible for developing and maintaining all supported Ubuntu Linux kernels, which run on a variety of platforms and architectures from small embedded devices to standard desktop/server systems to large scale cloud environments. The Kernel Team has openings for software engineers in a number of aspects that include but are not limited to:

• Ubuntu Linux distribution
• Optimized Ubuntu solutions for key Silicon and Cloud partners
• Developer platforms such as Raspberry Pi and RISC-V
• Enabling Ubuntu on a wide range of embedded systems
• Livepatch service, which allows Ubuntu customers to apply critical kernel (CVE) security fixes without rebooting
• FIPS compliance
• Real-Time and Low Latency systems
• Virtualization or abstraction engines
• Security
• Networking
• Storage

We are seeking candidates of all experience levels from recent University graduates up through seasoned industry experts who are enthusiastic to develop software in multiple areas including security mitigation, feature development, patching and test. This person must have a background in software engineering, be motivated to work in a distributed team and willing to travel globally up to 4 times a year for internal and external engineering events.

What your day will look like

• Collaborate regularly and proactively with a globally distributed team
• Work closely with external silicon, cloud, or hardware manufacturer delivery teams on bleeding edge platforms
• Diagnose and resolve issues in the kernel reported by customers and the community
• Take personal responsibility for the delivery of various flavors of the Ubuntu Linux kernel
• Improve tooling and automation for delivery and test of Ubuntu Linux kernels
• Submit, review, and apply kernel patches, working with both internal and external upstream maintainers

What we are looking for in you

• Well-organized, self-starting and able to deliver to fixed schedules
• Demonstrated ability to present oneself in a professional manner when interacting with colleagues, business partners, and the open source community
• Ability to communicate effectively in English, both written and oral
• Earned a bachelor’s (or equivalent university level) degree, preferably in a technology field
• Significant programming experience in C, with Python and Bash scripting also highly regarded
• Solid background with git
• Broad knowledge of the Linux kernel and kernel subsystems
• Demonstrated experience with kernel patching and debugging
• Knowledge/experience with Linux kernel upstream processes and release cycle
• Strong grasp of device drivers, BSP’s, and other low level system engineering
• Prior experience with Ubuntu/Debian/Snap packaging would be highly regarded

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment – we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at sprints’
• Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Manager, Security Engineering

Location: Remote, US, N/A

About Grainger:

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.

We’re looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an inidual. Find your way with Grainger today.

Position Details:

The Security Engineering Manager leads the team in the implementation, automation, and management of Grainger security tools. You will provide guidance and set strategy as the team continues to improve Grainger security posture. You will act in a liaison capacity with other areas within Enterprise Systems, the business and company vendors or suppliers. You will report to the Director of the Attack Surface Management team in Grainger Information Security Group.

Compensation:

This position is salaried and will pay between $126990-$195330 with a target bonus of 15%

The range provided is a guideline and not a guarantee of compensation. Other factors that are involved in offer decisions include, and are not limited to: a candidate’s experience, qualifications, geographical area, and internal equity of the team.

You Will:

• Protect the integrity of Grainger information assets while enabling business functionality in all systems and environments by implementing applicable security solutions
• Engage and collaborate with direct reports on inidual learning and professional growth plans
• Coordinate the daily activities of team members including maintenance support and technical project work to ensure performance objectives are met
• Contribute to Infrastructure Standards development, Tool Selection, and Documentation Management
• Lead development of security standards for Office 365 and other SaaS environments
• Manage the security engineering team project portfolio
• Administration, management, and continuous improvement of Grainger security tools – Anti-Virus, EDR, UBA, SIEM, Vulnerability Management, Cloud Security, Network Security, Other
• Develop automation for management of systems and tools in a hybrid (multi-cloud, AWS) environment using Python, PowerShell, and other scripting languages
• Develop and automate security processes by integrating security tools, ITSM systems (ServiceNow, Jira), Reporting/BI solutions (Tableau, Power BI), Other
• Collaborate with Grainger technology teams in development of process automation, solution development, systems hardening, and technical problem resolution
• Collaborate across Grainger to help with development and adoption of security best practices
• Develops, monitors, and assesses inidual staff performance to provide feedback and promote team effectiveness

You Have:

• 3 – 5 years senior level technical experience in the following areas:
• Security Tool Management – AV, EDR, IDS/IPS, Firewalls, SIEM, UEBA, Office 365 Security, Network Security, Other
• Scripting/Automation – PowerShell, Python, Othero Enterprise Technology, on-premises, and cloud – AWS, Office 365, Windows, MacOS, Linux
• 2 – 5 years people leadership experience
• Working knowledge of business and business strategy

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice to meet our team members’ inidual needs. Check out some of the rewards available to you at Grainger.

• Medical, dental, vision, and life insurance coverage starts day one
• Paid time off (PTO) days and 6 company holidays per year
• 6% 401(k) company contribution each pay period
• Education assistance, including financial counseling, tuition reimbursement and low-cost degree options
• Employee discounts, parental leave, and more

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Title: Business Analyst, Product

Location: Morgan Hill, California

Work closely with Product, Engineering, and Design teams to provide analysis around feature usage, adoption, and impact to improve new and existing product solutions. Develop and maintain business intelligence tools including data visualization with Tableau dashboards, Seaborn, and Matplotlib. Utilize Python programming language and PostgreSQL to perform transactional and exploratory data analysis; store and retrieve data. Analyze competitive markets and technology trends to develop product optimization strategies. Develop user requirements for systems and features in production. Build and maintain business intelligence data processing documentation. Manage the flow of business intelligence information across business and technical teams. May telecommute from the continental US.

You Will Have The Opportunity To:

• Work directly with Data Intelligence, Engineering, and RevOps leads on product requirements and needs
• Lead ongoing analyses of product features and processes
• Develop product optimization strategies and campaigns
• Execute and communicate quality assurance through feature development stages
• Develop user requirements for systems and features in production
• Build and maintain process documentation

To Be Successful In This Role, You Will Need:

• A Bachelor’s degree in Economics or a related field required.
  2 years of previous experience as a Business Analyst required.
• Experience must include using Python, PostgreSQL, Seaborn, and Matplotlib.
• Experience working with a SQL database (Postgres, MySQL) or a NoSQL database (MongoDB, Redis)
• Experience with a data visualization tool (Domo, Tableau)
• Experience with user testing and feature analysis
• Excellent documentation and presentation skills
• Strong analytical and conceptual thinking skills
• Experience working in a fast, iterative environment with ability to adapt to changing priorities and requirements

In the United States the range is typically a salary of $90,000 to mid salary of $100,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

Why Shopmonkey?

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks:

Fully Remote Work!

• $1,000 to set up your home office
• $20 phone/internet monthly reimbursements
• Virtual activities and in-person meet-ups
• Laptop and super rad swag provided
• Unique opportunity: This is the best form of hybrid! All teams get to travel and meet up for collaboration at least once/year. Shopmonkey also hosts an annual company-wide get together we call Rally

Health & Wellness

• Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
• Short term and long term disability
• Employee assistance program
• Generous parental leave
• 401(k) available upon hire

Time Off

• 11 paid holidays
• Flexible time off – take the time off you need!

Giving Back

• Matching donations for approved charitable organizations
• Group volunteer efforts

Personal & Professional Development

• Weekly internal product & company training sessions
• Monthly events & education activities focused on DEIB, personal and/or professional development
• Inidual career progression plans and leadership/management training

Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.

About the Industry

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the global car repair market, estimated to be worth more than $500B.In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. In 2022, Shopmonkey was named #4 on Forbes’ annual ranking of America’s Best Startup Employers list (and #1 in Business Products & Software Services).Shopmonkey is committed to building a erse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Shopmonkey is committed to the full inclusion of all qualified iniduals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at [email protected].

Senior Workday Analyst

Location: Charlotte, NC or Remote

As a Senior Workday Analyst at Red Ventures, you will be responsible for providing support and guidance for Red Ventures Workday applications. This includes configuration, reporting, testing, and training in the Workday software.

What You’ll Do:

• Workday system and business process configuration, reporting, and thorough testing
• Identify new opportunities and solutions to enhance functionality or improve automation and processing efficiency
• Provide support and guidance for troubleshooting configuration and reporting issues
• Generate reports and queries within Workday. Schedule reports as necessary
• Maintain data integrity in system by creating/running audits, analyzing data, and day to day transactional review/approval and end user support
• Perform testing of new system features and releases. Evaluating the impact to Workday and Red Ventures processes as well as configuration
• Provide post-production support, including researching and resolving Workday issues, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements
• Develop, review and update user procedures, documentation and test scripts.
• Train employees and management on new process functionality delivered in 2 times per year releases or weekly releases (if necessary)
• Train new system users
• Work with teams on data uploads to Workday (using EIB)
• Create and Maintain Workday Security

What We’re Looking For:

• 3+ years Workday HRIS experience including:
  • Workday configuration experience HCM required; Additional modules a plus
  • Workday advanced report writing, calculated fields, and dashboard creation
  • Workday report and domain security experience
• Advanced proficiency in Microsoft Excel and demonstrated ability with other MS Office Applications
• Ability to effectively communicate with technical teams as well as functional stakeholders
• Demonstrated ability to maintain confidentiality when exposed to and handling employee data
• Knowledge of best practices relevant to data governance, data privacy, and compliant change management
• Excellent problem solving and time management skills with the ability to pivot as needed
• Excellent written and verbal skills
• Strong attention to detail
• Workday Certification preferred
• Bachelor’s Degree preferred

Compensation

• Cash Compensation Range: $86,000 – $128,000*
  *Note actual salary is based on geographic location, qualifications, and experience.

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

Who We Are

Over the last twenty years, Red Ventures has built a portfolio of influential brands, digital platforms, and strategic partnerships that work together to connect millions of people with expert advice. Through premium content and personalized digital experiences, Red Ventures builds online journeys that make it easier for people to make important decisions about their homes, health, travel, finances, education and entertainment. Founded in 2000, Red Ventures has 3,000 employees in 10 cities across the US, as well as in the UK and Brazil. Red Ventures owns and operates several large digital brands including Healthline, The Points Guy, Bankrate, MYMOVE, and Allconnect.com.

For more information, visit https://redventures.com and follow @RedVentures on social platforms.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person’s merit and qualifications.

We are committed to providing equal employment opportunities to qualified iniduals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

If you are based in California, we encourage you to read this important information for California residents linked here.

#li-remote #li-hybrid

Title: Integrations Support Engineer

Location: REMOTE

Roadie, a UPS Company, is a crowdsourced delivery platform. Founded in 2014, Roadie works with consumers, small businesses and enterprises across virtually every industry to enable scheduled, same day and urgent delivery in passenger vehicles across the U.S. With more than 200,000 drivers nationwide, Roadie reaches more than 20,000 zip codes the largest local same-day delivery network in the nation.

We are looking for an Integrations Support Engineer to serve as the front line for technical support requests from Roadie’s network of senders and internal departments. The ideal candidate is eager to be in a fast-paced environment where they can broaden their technical, problem-solving, and interpersonal skills. The Integrations Support Engineer should be both tech-savvy and business-oriented, combining the best of both worlds to ensure an effective and seamless experience for Roadie’s customers.

What You’ll Do

• Utilize ticket system to manage tickets and triage requests to appropriate person or team within Engineering
• Guide customers on the use of our REST API and webhooks
• Research, diagnose, troubleshoot, and reproduce reported issues in a timely manner
• Monitor ticket queue to ensure all issues are properly processed, documented/logged, assigned and relevant parties are updated
• Collaborate with Engineering, Product, and customer-facing teams
• Contribute to our API documentation and best practices knowledge base
• Feel empowered to fix issues and ask questions when necessary

What You Bring

• BS degree in Information Technology, Computer Science or other equivalent technical experience
• Excellent written and verbal communication skills, with an ability to communicate technical concepts to a nontechnical audience
• Experience with Jira, G-Suite, Postman, Github
• Strong critical thinking skills
• Tenacity for problem solving
• Core coding skills in at least one programming language (exposure to or interest in learning Ruby on Rails and SQL a plus)!

Why Roadie?

• Competitive compensation packages
• 100% covered health insurance premiums for yourself
• 401k with company match
• Tuition and student loan repayment assistance (that’s right – Roadie will contribute directly to your existing student loans!)
• Flexible work schedule with unlimited PTO
• Monthly 3-day weekends
• Monthly WFH stipend
• Paid sabbatical leave- tenured team members are given time to rest, relax, and explore
• The technology you need to get the job done

Title: Data Scientist

Location: Remote – USA

The Mission

HubSpot’s mission is to help millions of organizations grow better. We build a CRM platform for scaling businesses that helps them deliver a delightful customer experience that their customers love.

The HubSpot People Analytics team helps HubSpot employees (or HubSpotters, for short) thrive so that they can delight customers. We do that by building analytical products to help HubSpotters grow better.

As a Data Scientist, you will help the People Analytics team advance our predictive analytics, machine learning, and AI capabilities. The role involves working with partners to identify predictive analytics challenges, integrating end-to-end machine learning and AI solutions into our products, and supporting these solutions after they are deployed.

Responsibilities

• You will collaborate with teammates to identify challenges facing partners and solve them with predictive analytics. Clear communication is key as you work with both technical and non-technical audiences.
• You will develop and maintain scalable machine learning and forecasting products that focus on employee outcomes such as attrition and performance. You will leverage your experience in building end-to-end machine learning solutions, from the prototype phase to production. Your deep understanding of machine learning fundamentals, including model training, selection, validation, and updating, will guide this process.
• Together with our team of data engineers, you will identify and ingest new big data sources. Your proficiency in data query/processing languages and tools, such as SQL and Snowflake, will aid in translating these data sources into predictive features.
• Your interest in Deep Learning and eagerness to learn how to train Large Language Models (LLMs) will open up new avenues for innovation in this role. If you have prior experience in training LLMs, it’s an added bonus.

Qualifications

• Experience building end-to-end machine learning solutions, from the prototype phase to production
• Deep understanding of machine learning fundamentals, including model training, selection, validation, and updating.
• Proficiency in a programming language (Python, R, etc.)
• Proficiency in or willingness to learn SQL
• Bonus points for prior experience training Large Language Models

Cash compensation range: 118500-189600 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy from Katie Burke, HubSpot’s Chief People Officer. The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, all HubSpotters are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Inidual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better. At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply we’d love to hear from you.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Germany Applicants: (m/f/d) – link to HubSpot’s Career Diversity page here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a erse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot’s Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.

IT Coordinator (Remote)

Locations: Rosemont IL Time Type: Full time Job Requisition Id: R244617

At US Foods®, innovation and technology is our superpower. By expanding our digital ecosystem and leading with a customer-first mindset, we’re delivering technology that empowers our customers and simplifies business. As we transform the digital landscape of the foodservice industry, we’re outpacing our competitors faster than ever before.

We believe ersity is the cornerstone of creativity and innovation—and we foster an open, inclusive, flexible work environment that supports our transformation.

Knowledge Management Administrator will be a technically savvy inidual that will collaborate with leaders and other technologists across the IT organization. This role includes maintaining and building our knowledge library and providing administrative support to several IT vice presidents and their associated value streams.

Flexible Work Policy: The work for the Knowledge Management Administrator position is completed 100% remotely anywhere in the United States except Hawaii or United States Territories. This position may have the potential to travel up to 20% dependent on business needs.

Responsibilities

• Performs librarian functions for all training documentation, including videos and supporting artifacts and ensures training curriculums are organized and updated.
• Maintain presentation library, filing/uploading presentation and organizing accordingly.
• Support email communications to the IT department, including drafting, editing and publishing new hire announcements and other key strategic or organizational announcements.
• Provide support for editorial review of technical communications as needed; examples include service-related emails, infrastructure, and cybersecurity related updates, etc.
• Writes and edits internal procedural documentation such as Standard Operating Procedures and How to Guides.
• Post and update documentation on IT Intranet page to ensure content is current; upload new announcements, town hall materials and other documents as needed; assist with editing page design, layout, and formatting as needed, coordinating with platform owners on execution.
• Assist with scheduling and creating materials for bi-monthly functional meeting, including planning, logistics, coordinating technical needs, helping develop content, coordinating with presenters to ensure quality and on-time delivery, provide creative and editorial feedback, share post-meeting updates on Yammer and Intranet, etc.
• Manages the calendar and daily schedule of assigned IT leaders ensuring the most efficient use of time through a detail-oriented and forward-thinking approach.
• Provides consistent high quality administrative support to assigned leaders and their departments, using sound judgement in dealing independently with a variety of routine and non-routine problems and situations.
• Assist in organization and execution of IT culture-building activities, such as lunch and learn events, workshops, etc.
• Share content and materials on IT Yammer channel (internal social media channel) to encourage activity, engagement consistent posting; content development including brainstorming and proposing new ideas for messaging as well as identifying potential stories/content for posts based on projects and events in IT; drafting verbiage for new posts and publishing to channel with videos/photos as appropriate.
• Support executive thought leadership content development, such as drafting byline articles, video scripts, social media posts, awards submissions, etc.
• Basic video editing of training content including extracting key training from video recordings.
• Coordinate with internal creative agency as needed on video projects and other creative materials as needed, submitting project requests, partnering on kick off call, provide review / feedback of deliverables, etc.
• Arranges meetings (virtual and onsite); makes travel arrangements and processes expense reports in a timely manner.

Relationships

• Internal: IT leaders in Enterprise Platforms, and SLT leaders in technology
• External: Coordinate with external vendors and customers as needed to schedule meetings for SLT leaders

Minimum Qualifications

• Must possess a minimum of 5 years of experience Administrative Support within Information Technology or related fields.
• Proficiency in all Microsoft Office products
• Ability to work in a fast-paced environment with strong planning and time management skills
• Excellent written and oral communication skills; interest in writing and attention to details
• Interest in culture-building activities; ability to think creatively and bring cultural beliefs to life
• Ability to multi-task under pressure and manage multiple projects and/or tasks

Preferred Qualifications

• Experience supporting high-level leader in large organization
• Experience with complex spreadsheets and content management in SharePoint
• Experience creating technical and training documentation
• Experiences developing various forms of content, including but not limited to: written articles, web content, PowerPoint presentations, video scripting, video creation (recording videos and editing raw footage), social media content and posting, etc.
• Experience preparing functional meetings or other high-visibility events; includes engagement activities, helping prepare presentations and videos, coordinating with technical team to ensure smooth execution day-of, etc.
• Ability to create graphic design elements and/or video editing using basic software tools: Adobe suite (Illustrator, InDesign, Premier, After Effects, Photoshop), Canva, Final Cut, Davinci Resolve, iMovie, etc.
• Proven experience executing projects, coordinating with stakeholders, and serving as the IT liaison in multiple business functions– e.g., Human Resources, Marketing, Corporate communications.

Education

• High School Diploma or GED required; college degree preferred

The following information is provided in accordance with certain state and local laws. Compensation depends on experience, geographic locations, and other factors permitted by law. In Colorado, the expected compensation for this role is between $$25.87 – $36.00 per hour. In New York City, the expected compensation for this role is between $32.26 – $45.00 per hour. In California, the expected compensation for this role is between $30.63 – $42.00 per hour. In Washington, the expected compensation for this role is between$30.63 – $42.00 per hour.

Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

About Us

US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Consumer Privacy Act of 2018, and its policy may be found here.

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

US Foods is committed to working with and providing reasonable accommodation to iniduals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.

Title: Technical Support Specialist

Location: Remote – US

Who we are

Samsara is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.

About the role:

You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and chat. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers.

Experience in a technical support role, proven customer-facing skills, and strong communication skills are a must. You should be comfortable handling complex technical issues and working in a fast-paced phone support environment.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

Click here to learn about what we value at Samsara.

In this role, you will:

• Respond to inbound customer requests for assistance through live channels (phone and chat).
• Collaborate with other customer support teams to communicate and escalate customer issues in a timely fashion
• Self-manage personal workload in an effective and efficient manner
• Utilize available knowledge, tools, and resources to resolve customer issues
• Clearly and concisely documenting communications with Customers
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 1-3 years of experience in a technical product support role
• Technical know-how – you’re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS system
• Interest and ability to work in a fast-growing environment with changing responsibilities
• Technical expertise in cloud applications, mobile computing, and hardware device troubleshooting
• Able to work flexible hours – nights and weekends a plus

An ideal candidate also has:

• Bachelor’s degree or higher in a technical discipline such as computer science or engineering
• Spanish/Bilingual is a plus

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver total compensation (based on role, level, and geography) that is above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs). A new hire RSU award is awarded at the time of hire, and additional RSU refresh grants may be awarded annually.

We pay for performance, and top performers are eligible to receive above target equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$55,760$82,000 USD

At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing ersity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Benefits

Full time employees receive an above market total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more.

Flexible Working

At Samsara, we have adopted a flexible way of working, enabling teams and iniduals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company.

Title: Staff Security Engineer

Location: Remote; Chicago, IL; St. Petersburg, FL

The world has changed. Why hasn’t insurance?

Kin’s mission is to reimagine home insurance For Every New Normal. While other insurers struggle to handle a fast-changing world, Kin is built for the future and is prepared to meet its challenges head on while helping our customers do the same.

Kin is proud to be one of BuiltIn Chicago’s 2021 and 2022 Best Mid Sized Companies to work for, and Forbes 2021 Best Startup Employers in North America. Simply put, our people are what make us great, and we need forward-thinking, inspired game-changers like you to join us in our mission.

So, what’s the role?

As the Staff Security Engineer at Kin, you will be a core member of the security architecture review board and of the office of information security. You will be responsible for designing and building infrastructure across multiple security domains. You will be making technical decisions specifically taking into account trade-offs between short versus long term security and business objectives. You will handle several difficult problems, make risk-based assessments backed up with data and demonstrate resilience while managing difficult situations.

A day in the life could include:

• Designing and executing on architecture plans, and bringing engineering solutions to reality with a DevSecOps mindset & culture
• Thriving in an immutable infrastructure and git-ops driven environment.
• Collaborating with various stakeholders in multiple technical disciplines: including developers, business intelligence, data engineers, devops, quality assurance, and architects to support existing and implement new security solutions
• Designing, building, operating, and maintaining a data protection/data loss prevention practice
• Performing industry research on new security protocols, and methodologies
• Serving as a technical advisor to management concerning the planning, development, design, procurement, maintenance and implementation of security for enterprise-level systems
• Creating and implementing information systems cloud security best practices and mentoring company personnel
• Mentoring engineering team in secure software development methodologies and best practices.
• Helping to build and configure plans, code pipelines and automated solutions that can be re-used and/or scale.
• Monitoring and evaluating audit and compliance industry trends and third-party tools
• Analyzing industry specific regulatory requirements, and contributing to policies and procedures
• Functioning as a core member of the security architectural review board, and office of information security

I’ve got the skills but do I have the necessary ones?

• 4+ years working in system, network, and/or application security
• 3+ years of working knowledge doing security and/or infrastructure solution architecture
• 5+ years of expertise engineering and building weapons grade secure cloud architecture with AWS solutions
• Experience and strong understanding of terraform, immutable-infrastructure, git-ops, automation, CI/CD pipelines, and orchestration
• Background deploying web and service-based applications in dockerized environments
• Working knowledge of a configuration management tool (Ansible, Chef, Puppet, etc)
• Experience with monitoring tools like Cloudwatch, Splunk, DataDog etc.
• Proficient with multiple programming languages like Java, C++, Ruby, Python, Perl, etc.)
• Understanding of containerization (Docker) and various runtime environments like Fargate, EKS etc.
• Working knowledge of IP networking, VPN’s, DNS, load balancing, security groups, VPC’s, WAFs and other cloud detection/protection systems, NAT and packet filtering
• Proficient with various compliance and security control frameworks like NIST, ISO 27001/27002, COBIT, ITIL, CSRC
• Previous work experience at an organization that develops web-based application software
• Demonstrated project management skills & strong attention to detail
• Strong communication skills, with the ability to convey technical concepts to iniduals with varying levels of technical understanding
• Highly self-motivated with the ability to work independently
• Ability to organize time and project work efficiently
• Bachelor’s degree + certifications, technical training, or other audit and compliance relevant work experience

Oh, and don’t worry, we’ve got you covered!

• Medical, Dental, Vision, Disability and Life Insurance
• Flexible PTO policy
• Remote work
• Generous equity package
• 401K with company match
• Parental leave
• Continuing education and professional development
• The excitement of joining a high-growth Insurtech company and seeing your work make an impact

About Kin

In an industry that hasn’t budged in more than 100 years, our technology transforms the user experience, cuts inefficiencies that waste billions of consumer dollars, and customizes coverage homeowners want. We believe insurance was always meant to be a digital product we’re making that a reality.

Our approach to the industry makes us unique, and the people at Kin help us excel. We’re a team of problem solvers, collaborators, builders, and dreamers who are passionate about creating positive change in the lives of our customers and in our industry. Kin is more than just our name it’s how we treat each other. That’s one of the many reasons we’ve been recognized as a great place to work by Built In, Forbes, and Fast Company.

EEOC Statement

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don’t just accept difference we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics.

Kin encourages applications from all backgrounds, communities and industries, and are committed to having a team that is made up of erse skills, experiences and abilities.

#LI-Remote

Location:  US Locations; 100% Remote

Razorhorse is an innovative technology company at the forefront of leveraging data-driven insights to revolutionize the buy-side advisory space. We seek a talented and versatile Data Analyst/Engineer to join our team.

Role and Responsibilities:

– Steer data-driven decision-making and optimize data infrastructure.

– Develop and maintain robust ELT processes in Google BigQuery.

– Design efficient data models for analysis and reporting.

– Create visually appealing dashboards using tools like Google Data Studio and Looker.

– Collaborate with cross-functional teams to identify KPIs and develop analytical frameworks.

– Address database gaps through data API integrations with third-party systems.

– Ensure data accuracy and reliability with validation techniques.

– Perform data clean-up activities in our CRM system.

– Leverage ML models and Google ML/BigQuery ML capabilities for advanced analytics.

– Collaborate with data scientists to improve and develop ML models.

Qualifications and Skills:

– Bachelor’s/Master’s degree in Computer Science, Statistics, or related field.

– Proven experience as a Data Analyst/Engineer in a fast-paced environment.

– Strong SQL proficiency, data modeling, and database design skills.

– Experience with Google BigQuery(&BigQuery ML), Data Studio, and Looker.

– Ability to develop data API integrations.

– Familiarity with programming languages like Python, R, or Java.

– Knowledge of ML concepts and experience with ML models is a plus.

– Excellent problem-solving and analytical skills.

– Strong communication and collaboration abilities.

Join Razorhorse, where your expertise will have a significant impact. Apply with your resume and a cover letter showcasing your relevant experience for the Data Analyst/Engineer role.

Location: US Locations Only

Title: Lead IT Systems Support Engineer

Location: San Francisco, CA

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet’s data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, and The Netherlands.

About the Role:

We are seeking a highly skilled and motivated Lead IT Systems Support Engineer to join our dynamic Corporate Engineering Team. As the Lead IT Systems Support Engineer, you will be responsible for managing and providing technical support to our internal users, ensuring the smooth operation of our IT systems and infrastructure. Your expertise, leadership, and customer-centric approach will be crucial in maintaining a high level of satisfaction and productivity across the organization.

Impact You’ll Own:

• Lead and supervise a team of IT support engineers, providing guidance, mentoring, and technical expertise to ensure the team’s success in meeting goals and objectives
• Serve as the main point of contact for all escalated technical support issues and provide timely and effective resolutions to minimize downtime and disruption for end-users
• Collaborate with cross-functional teams to identify and implement innovative solutions to improve IT processes, infrastructure, and user experience
• Conduct regular audits and assessments of IT systems and processes to identify areas for improvement and implement corrective actions as necessary
• Coordinate with external vendors and service providers to resolve technical issues, manage contracts, and ensure service level agreements are met
• Provide a high level of customer support to our end users in the office and remotely
• Work with internal clients to identify and resolve issues with their desktops, laptops, mobile devices, and connectivity
• Provide technical training and knowledge-sharing sessions to empower users and promote self-service capabilities
• Maintain accurate documentation of IT systems, configurations, and troubleshooting procedures to facilitate knowledge sharing and contribute to the IT knowledge base
• Participate in on-call rotation

What You Bring:

• Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Systems Engineer) are highly desirable
• Proven experience (4+ years) in an IT support role, with at least 2 years in a leadership or supervisory position
• Provide in-person and remote technical support to our internal end-users and executive team
• Excellent technical knowledge and hands-on experience with a wide range of hardware, software, networking, and operating systems
• Excellent leadership and team management abilities, including the capability to motivate and develop a erse team of IT professionals
• Demonstrated project management skills, with the ability to prioritize tasks, manage resources, and meet deadlines
• Experience and expertise in administering JIRA and Confluence or similar issue tracking and collaboration systems
• Experience and proficiency in using ServiceNow or similar IT service management platforms for inventory management, incident tracking, and ticketing
• Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues independently or collaboratively
• Experience with audio/visual (A/V) equipment, including video conferencing systems, projectors, displays, and audio systems
• Experience in onboarding and offboarding processes, including provisioning and deprovisioning user accounts, hardware, and software
• Exceptional ability to work calmly and methodically in high-pressure situations, such as critical system failures or time-sensitive IT issues
• Experience in providing technical support and guidance to non-technical users, assisting them in understanding and resolving IT-related issues
• Strong team player with a collaborative mindset, actively contributing to the success of the IT team and the organization as a whole
• Strong documentation skills, with the ability to create clear, concise, and comprehensive technical documentation, including user manuals, system guides, and standard operating procedures

What Makes You Stand Out:

• Experience with SimpleMDM, Jamf, or MDS end-user management platforms
• Experience with Python, Amazon Web Services, and Google Cloud Platform
• Experience with Microsoft Windows SCCM or Intune
• Experience with Salt configuration management or similar
• Experience supporting a zero trust environment
• Intermediate familiarity with GAM

Benefits While Working at Planet:

• Comprehensive Health Plan
• Wellness program and onsite massages in specific offices
• Flexible Time Off
• Recognition Programs
• Commuter Benefits
• Learning and Tuition Reimbursement
• Parental Leave
• Offsites and Happy Hours
• Volunteering Benefits

Compensation:

The US base salary range for this full-time position at the commencement of employment is $80,100 – $100,100. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Why we care so much about Belonging.

We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging, dreaming big as we approach our ongoing work with ersity, equity and inclusion. If this job intrigues you, but you’re thinking you might not have all the qualifications, please… do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.

EEO statement:

Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.

Accommodations:

Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please call Planet’s front office at: or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.

Privacy Policy: By clicking “Apply Now” at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Privacy Policy (European Applicants): By clicking “Apply Now” at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Title: Engineering Manager

Location: USA

Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including: workload migrations & modernization, cloud native application development, DevOps, data engineering, security & compliance and everything in between. At Caylent, our people always come first.

We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

The Mission

We are seeking a talented Engineering Manager to join our growing Cloud Architecture & Engineering team. The right candidate is someone who can manage a team of Architects and Engineers and is passionate about working with our customers, partners, and employees to drive the business forward. Your mission will be to work alongside Caylent’s Architects, Engineers, and Engagement Managers to deliver AWS cloud solutions across our erse and innovative customer base.

Your Assignment

• Manage a team of up to six (6) Architects and Engineers
• Perform technical interviews for Architect and Engineer candidates
• Manage the staffing process and business metrics for your team
• Act as the technical delivery lead for up to three (3) simultaneous engagements
• Provide technical guidance to Architects and Engineers on engagements
• Represent your direct reports during bi-annual review sessions
• Perform frequent 1:1s with your direct reports and guide their career development
• Develop and improve operational practices and procedures

Your Qualifications

• Deep experience in a hands on technical role
• Experience working with AWS
• Previous experience managing and mentoring a technical team
• Excellent verbal and written communication skills
• Enthusiasm for working in a startup environment and the ability to be cross-functional
• Possess a natural curiosity and excitement for learning new technology
• You embody and cultivate the Caylent s values

Preferred Qualifications

• Experience in a some of the following:
  • Migrations
  • CICD
  • IaC (Terraform, Cloudformation, AWS CDK, Pulumi, etc)
  • Scripting
  • Containers (Kubernetes, Docker, ECS, Fargate, etc)
  • Cloud Security Best Practices
  • Networking
  • Incident, release, problem and change management processes
• Experience working in a client-facing environment
• Experience working on agile projects
• Consultancy/advisory experience

Benefits

• Medical Insurance for you and eligible dependents
• 401k plan with company match up to 4% and immediate vesting
• Competitive phantom equity
• Company issued laptop
• Dental and Vision insurance
• Term Disability Insurance
• Term Life Insurance
• Flexible Spending Account
• Equipment & Office Stipend
• Annual stipend for Learning and Development
• Unlimited Paid Time Off
• 10 Paid Holidays

The base salary range for this position is $150,000 – $190,000. If you are hired at Caylent, your base salary is determined on factors such as skills, experience, geographic location, and other market conditions. While it’s not typical for offers to be made at the top of the range, please keep in mind that the base salary range is only one component of your overall compensation. Additionally, you are eligible for the benefits, bonuses, and incentives as listed above in the job description!

NOTE: We are unable to provide sponsorship for this position.

Caylent is a place where everyone belongs. We celebrate ersity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your ersity expresses itself, you can find a home here at Caylent.

We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at [email protected].

Specialist II-Kinetic Ops in Work From Home at Windstream

Job Snapshot

• Employee Type:Full-Time
• Location:
  Work From Home
• Job Type:Customer Service
• Experience:Not Specified

Job Description

Job ID:23001998

This position is REMOTE.

About the Role:

The Specialist II-Kinetic Ops team member will provide system, product and resource support to the SMB Sales teams utilizing but not limited to Winforce, Wincare, DCRIS, CAMS, Remedy, Service Cloud and PAO.

What You’ll Do:

• Provide system, product and resource support to the SMB Sales teams utilizing but not limited to Winforce, Wincare, DCRIS, CAMS, Remedy, Service Cloud and PAO.
• Respond to support requests from Reps, Team Leads, Supervisors in a timely manner meeting specific SLAs.
• Analyze pending orders for downstream impact
• Collaborate with SMB Sales on corrections, adjustments, additional documentation.
• Accurately and timely calculation and entry of revenue categories in QPR validation process.
• Responsible for Root Cause Analysis that includes tracking and categorizing of support requests
• Provide training and process improvement recommendations and documentation review
• Manage SMB Support projects as assigned.

Do You Have?

• 3+ years experience directly related to the job
• High School diploma or equivalent

Our Benefits:

• https://windstreambenefits.com
• Medical, Dental, Vision Insurance Plans
• Identify Theft, Legal, Auto & Home and Pet Insurance
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

About Us:

Windstream is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Windstream offers bundled services, including broadband, security solutions, voice, and digital TV to consumers. The company also provides data, cloud solutions, unified communications and managed services to business and enterprise clients. The company supplies core transport solutions on a local and long-haul fiber-optic network spanning approximately 150,000 miles.

Text Windstream to 97211

IND123

#LI-BL

Windstream DEI&B Statement:

Connecting people in a world of infinite possibilities. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. The erse voices of our employees fuel our innovation and the inclusive, equitable culture we are building fosters belonging and empowers each one of us to create amazing customer experiences.

Our Employee Resource Groups:

WinVets Veteran Employee Resource Group

WOW Women Employee Resource Group

WINPRIDE LGBTQ+ Employee Resource Group

WBPN Black Professional Resource Group

WARG Ability Resource Group

LaFamilia Hispanic Resource Group

Actual base pay for this job will depend on the candidate’s primary work location and other factors, such as relevant skills and experience.

Job Requirements

Qualifications

Minimum Requirements: High School diploma or equivalent and 5 years experience with 3 years directly related to the job. College hours or a college degree may be substituted for some experience as deemed appropriate.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled iniduals and protected veterans. The erse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Data Analyst

REMOTE

PRODUCT & DESIGN – PRODUCT & DESIGN-

We are seeking a hands-on Data Engineer to own/lead the data and analytics team of a new video game franchise. This full-time, remote position can be done anywhere in the world with a good internet connection.

Responsibilities

• Own the maintenance and creation of optimal data pipeline infrastructure
• Create and work with large complex data sets that allow associated teams to analyze all aspects of the business
• Design and implement internal process improvements (optimize data delivery, manual processes, scalability infrastructure, etc.)
• Help to design and create data analytics tools that can support Executive, Product, Data, and Design teams to make actionable recommendations
• Implement secure and efficient data storage and data access infrastructure for associated teams

Requirements

• Advanced SQL knowledge, along with experience in AWS Cloud services, and tools like Airflow/DBT/Google Big Query/etc
• Hands-on experience with programming large applications in languages such as (Python, Java, C++, Scala, etc)
• Experience with NoSQL datasets using MongoDB/DocumentDB etc
• Experience building “Big Data” pipelines, architectures, and infrastructures
• Strong analytic skills working with unstructured datasets
• Experience with root cause analysis with internal and external data sets to answer business questions and provide feedback for improvement
• Organizational and adaptable to a fast-moving environment
• 5+ years of experience, with a bachelor’s in Computer Science, Statistics, Data Science, Information Systems or similar

Desirable

• Experience in gaming
• Experience working on a distributed team spread across several time zones

What We Offer

• Fully remote work, with a yearly company offsite
• Experience working with gaming veterans who’ve created titles with a gross aggregate revenue of over $10B USD
• Unlimited PTO
• Experience creating a new IP with franchise potential

Technical Writer SAAS (Remote).

Remote Job |

Technical Writer SAAS (Remote)

We are looking for an experienced Technical Writer for a large, global B2B Software company. This role will consult with engineering staff to prepare and maintain technical documentation for software (e.g. design specifications, operations guide)

This is a 6-month project (Extension Possible), 40 hours per week, Remote role in the US.

This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.

Responsibilities:

• Prepare, review, revise, and maintain technical documents for software design, system operations, testing, and user documentation.
• Gather and analyze technical and product information from various sources to document product functionality.
• Write, format, edit, review, and proof procedural and technical information for technical users. Create design diagrams as needed.
• Plans, schedules, and tracks documentation work to meet project milestones.
• Demonstrates self-initiative, and seeks assistance as needed.
• Follows standard practices and uses judgment within defined practices and procedures.
• Publish and maintain templates for written documentation produced by others ensuring a consistent “look and feel.

Requirements:

• 5+ years of experience required in an IT development environment.
• Knowledge of operating systems and server virtualization concepts
• Hands-on level of experience with Confluence, SharePoint, Jira, Microsoft Office
• Facility working with graphics applications (e.g., Visio, Snagit, Apache Open Office).
• Experience with common criteria certification is a plus

Stage 4 Solutions is an equal-opportunity employer. We celebrate ersity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates’ qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic information or other applicable legally protected characteristics.

Compensation: $52/hr. – $58/hr. on W2

Title: Data Engineer

Location: Johnston Rhode Island United States

Description

Citizens Financial Group, Inc. (CFG) seeks a Data Engineer for its Johnston, RI location.

Duties: Support enterprise level DQMailbox service requests. Manage multifaceted DQ issues and priority remediation requests. Ensure all queries are resolved quickly and accurately to support the data needs of various business groups (consumer, commercial), and involving a range of data issues/process. Determine root cause of data anomalies raised by end and internal users, create remediation plans, articulate technical aspects of quantitative data issues to appropriately prioritize issues, recommends solution, develop and maintain documentation to ensure compliance with data management policy. Perform regulatory and non-regulatory reporting.

Requirements: Master s degree in Computer Science or related field and two (2) years of experience in the position or in a related role. Required Skill Set: Developing, implementing, administering, and supporting large-scale data warehouses, including Oracle, DB2 and SQL Server; Developing SQL queries to perform DDL and DML against databases using Aqua Data Studio, SQL Developer, Toad for Oracle, HTML, Unix Scripting, JavaScript, SAS, Cognos, and Tableau; Documenting process descriptions which define and encapsulate component interfaces; Designing technical documents on delivered functionality and codes; Determining the root cause of data anomalies, creating remediation plans, articulating technical aspects of quantitative data issues for triage, recommending solutions, and maintaining documentation to ensure compliance with best practices; Developing and maintaining Data Quality Business Rules(checks) using ETL tools, including Ataccama, Data Stage, Talend; Developing new and modifying existing SAS programs, SAS procedures, and macros for data extraction, data cleansing, data loading, and reporting; Design and develop Tableau Data visualizations using Cross tabs, Heat Maps, Pie charts, Bar Charts, Density charts to validate other self-service interactive dashboards for data anomalies during month ends.

May telecommute from any location in the United States.

Technical Trainer – DACH

Field Operations

What You’ll Be Doing:

Camunda’s Consulting team supports prospects and customers along their entire journey with Camunda BPM. This includes Product Demos and Proof of Concept workshops during the evaluation phase, enabling new customers with training and supporting their projects with topic-specific workshops and consulting sessions.

*This is a remote role and can be based anywhere where we are eligible to hire, please find a list of available countries here. Most of the customers that you’ll work with are based in the DACH region and an overlap in working hours is required.

Your responsibilities will include:

• Conduct hands-on trainings that focus on Process Modeling, Process Automation with Camunda BPM, Software Engineering and Architecture on-site and remotely for our customers
• Contribute to the continuous improvement of our training material and training portfolio
• Execute public trainings to build the Camunda brand and Open Source community
• Contribute to various side projects of our team based on your interest. E.g. writing Best Practice Guides, helping community users on the Camunda Forum, creating Showcase Snippets, speaking at Community Events, writing Blog Posts -and there are many more options!

What You Bring:

• At least 2 years of experience in programming (ideally Java)
• Experience teaching on Software and Architecture topics
• Current knowledge on new technologies, frameworks and architecture. Familiarity with process automation solutions and BPMN is a plus!
• Fluency in German and in English
• Experience in B2B, SaaS or Enterprise Software markets
• Willingness to travel
• Ability and/or willingness to use our product.

If you don’t think you meet all of the criteria but are still interested in the job, please apply. Nobody checks every box – we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Who Is Camunda?

Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. With Camunda, business users and developers collaborate using BPMN to model end-to-end processes and run sophisticated automation with the speed, scale, and resilience required to stay competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone design, orchestrate, and improve business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.

Annually recognized by Deloitte among top high-growth companies, Camunda operates as a global, remote-first organization.

What We Have to Offer:

• A remote-first culture that enables you to work remotely as much as you’d like to. We believe talent is global!
• A home office equipment budget and the choice of hardware. Mac, Windows, Linux – you choose what works best for you or/and you can work from a coworking space.
• We support our employees in maintaining a healthy work/life balance, so we offer and encourage flexible time off at Camunda. Use your flexible time for anything that helps you recharge your batteries or maintain your life outside of work.
• A clear mind is a healthy mind; we offer a Headspace subscription and pay towards your fitness activities.
• Social interactions are important to us! Each year, Camunda hosts a company-wide get-together in new and exciting locations. Find out more about the annual retreat here.
• Inclusive culture based on our FAITH values; quarterly performance reviews and employee engagement surveys to make sure you feel heard and valued.
• We understand that our employees contribute immeasurably to Camunda’s success. To allow employees to benefit from that success, every Camunda employee is offered virtual shares from our Virtual Stock Option Plan (VSOP).

Everyone is welcome at Camunda it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour erse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicatios will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!

Did we pique your interest? Apply now and learn more. For a complete list of jobs at Camunda, please check out: https://camunda.com/career/.

#LI-NC1 #Li-Remote

#DACH

Senior Staff Security Engineer

Location: Remote United States

CircleCI is seeking a highly experienced Senior Staff Security Engineer to join our cybersecurity team. As the Senior Staff Security Engineer, you will be responsible for leading the development and implementation of advanced cybersecurity solutions to protect our company’s critical assets. You will partner with compliance, legal, engineering, product, and other business partners development strategies mitigate cybersecurity risks The ideal candidate will have a proven track record of success in crafting and implementing complex security control solutions and is passionate about staying up to date with the latest threats and trends in the industry.

What you’ll do

• Identify strategies and solutions to address cyber security threats and reduce risks to the organization, product, and customers.
• Work closely with the security team to identify, assess, and manage cybersecurity risks.
• Design and own the implementation of the Enterprise Security DLP and Third-Party Security Programs
• Partner with key stakeholders to support internal security audit and 3rd party risk assessment programs
• Develop security policies, standards, and procedures to operationalize the security program strategy
• Develop metrics and OKRs to measure success or the activities on the security roadmap
• Provide guidance and mentorship to junior security staff

What We’re looking for

• Minimum of 8 years of experience in cybersecurity or related field.
• Proven experience designing and implementing complex cybersecurity systems and solutions.
• Strong understanding of cybersecurity risks, threats, and trends.
• Experience DLP, third party security risk management, and security operational risk strategies.
• Experience leading teams and managing projects.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical business partners at all levels of the organization.

Nice to haves:

• Relevant industry certifications such as CISSP, CISM, or CEH.
• Experience working in a highly regulated environment.
• Strong technical skills in areas such as cloud security, vulnerability management, and application security.

ENGINEERING AT CIRCLECI IS REMOTE-FIRST

Being remote-first, we foster a culture that is inclusive of remote workers while allowing everyone to be the most productive. Read more about our remote-first culture here (https://circleci.com/blog/what-it-means-to-be-remote-first-vs-remote-friendly/).

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ABOUT CIRCLECI

CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster.

CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

United States Base Pay Range

$100,000$200,000 USD

Title: Senior Site Reliability Engineer

Location: Remote, USA

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.

About Life360

At Life360, we’re on a mission to simplify safety so families can live fully. Everyday more than 50 million members across 195 countries trust us to protect and connect their loved ones at home, on the road, and on the go.

From real-time location updates to keep everyone coordinated, to Crash Detection and 24/7 Roadside Assistance, Life360 is designed to free families from everyday worries. Our range of Driving Safety, Digital Safety, Location Safety, and Personal Safety features are there to keep our members safe every step of the way.

Life360 has more than 500 (and growing!) remote-first employees.

In 2021, Life360 acquired Tile, the pioneer in finding technology, and Jiobit, one of the top real-time location monitoring platforms for families. These expanded offerings mark an important step forward towards achieving our vision of being the world’s leading platform for people, pets and things.

We value having a erse and inclusive community from many backgrounds, so even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

About The Team

The SRE team is responsible for availability and reliability of scalable services and applications that power the features of the number one mobile app which provides safety and peace of mind to millions of families. This includes measuring and optimizing system performance (manage monitoring and observability stack) with a strong focus in pushing our infrastructure capabilities forward by actively collaborating with Engineering and DevOps/Infrastructure teams.

About the Job

As an SRE on the Cloud Operations group you will help build and operate scalable services powering Life360 product. Our cloud team ensures that our API’s are able to process tens of thousands of requests a second with the ability to scale 10x. You’ll be a very active contributor to the design and operation of the core services. You use automation tools as often as possible, and develop and improve these tools. You are comfortable dealing with very large amounts of traffic to the tune of billions of daily API requests.

The U.S. salary range for this position is $144,000 to $175,000. We take into consideration an inidual’s background and experience in determining final salary- therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Engage with product and engineering teams to design, build and maintain the system / software for high availability and resiliency.
• Manage SLOs / Error Budgets for service teams
• Write software layers, scripts, deployment frameworks, tracers, monitors, self-healing/auto remediation tools to automate the processes.
• Build and maintain software modules for use and reuse in cloud systems automation.
• Build and maintain network border layer for applications (CDN / DNS / Load Balancing / etc)
• Troubleshooting and root-cause analysis of issues regardless of tool, provider, platform, or language.
• Participate in shared on-call rotation
• Estimate schedules, breaking tasks down to reasonable 1-3 day tasks.

What We’re Looking For

• Bachelor’s degree in Computer Science or equivalent discipline with at least 5 years experience in operations and exposure to software engineering.
• 3+ years of programming experience with one or more relevant languages: Java, Python, PHP, Scala, etc.
• Experience with Infrastructure as code tools: Terraform, CloudFormation; config management/provisioning tools: Ansible, Chef, etc.
• Proficient in multi-threaded design and implementation.
• Troubleshooting and system engineering exposure in UNIX/Linux production environments.
• Developing, running, and/or consuming cloud technologies such as AWS, Azure, Docker/Kubernetes, etc.
• Experience with existing open source projects such as Consul, Kafka, Cassandra, Docker.
• Ability to quickly learn and apply complex subjects and technologies.
• Experience desired with Big Data, streaming technologies, SaaS based environments, Web Analytics
• Excellent interpersonal skills. Excellent English verbal and written communication skills. Highly collaborative working style.

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
• Flexible PTO, 13 company wide days off throughout the year & paid Holiday Shutdown
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference

• Be a Good Person – We have a team of high integrity people you can trust.
• Be Direct With Respect – We communicate directly, even when it’s hard.
• Members Over Metrics – We focus on building an exceptional experience for families.
• High Intensity High Impact – We do whatever it takes to get the job done.

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the erse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value ersity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.

We encourage people of all backgrounds to apply. We believe that a ersity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.

#LI-Remote

Product Operations Manager

Remote, United States

Regular

Product

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

The Ads Product Operations team leads programs where new priority features are validated with users via alpha and beta programs. Running incubation programs is a key way we are able to establish product, operational, and marketing launch readiness, allowing us to test all aspects of our work in advance of prime-time. We’re looking for a passionate Product Operations Manager who can be the voice of the customer during validation and lead launch readiness activities. This role works as the right-hand person to the Product Marketing Manager, Product Manager, and Eng lead, to drive an effective and efficient incubation phase and ultimately drive towards stronger user adoption post-launch.

What you’ll do:

• Project manage delivery and launch of innovative ads technologies i.e. ad formats and ad serving/targeting features, products and solutions.
• Lead multiple projects simultaneously, with aggressive timelines.
• Partner with product marketing, sales, engineering, product, and biz analytics teams to test Pinterest’s new ad offerings.
• Partner on strategy and solutions that may be net new, while also using proven playbooks and checklist for running the end to end program, be it for an alpha or beta.
• Work directly with the Sales team to support advertiser onboarding and campaign setup (including A/B testing).
• Triage, resolve, and escalate bugs identified by advertisers and answer incoming questions from Sales for alpha and beta products.
• Document user feedback and feature requests and assess sales readiness of alpha and beta products.
• Analyze / query / develop product insights to share with cross-functional team members as evidence in support of what is and is not working for customers.
• Address gaps in product readiness and ensure smooth handoff to customer ops / support teams.
• Develop, pilot and drive standardization around new program processes, and leverage tools to accelerate team velocity.

What we’re looking for:

• Demonstrated experience collaborating and influencing cross-functional partners with data to improve end user experience, and launch high quality products

• 5+ years experience in technical operational roles
• Demonstrated experience developing and troubleshooting ad products from an operational lens
• Demonstrated experience developing / updating and evangelizing operational processes to drive efficiency and grow throughput at the team/group/org level
• Solid project management skills
• Working knowledge of SQL, experience deriving meaning from data, and presenting data findings.
• Experience with roadmap, project management, or collaboration tools or wikis like Asana, JIRA, or similar.
• Organizational wizard with strong attention to detail.
• Experience working in a fast-moving environment, managing multiple projects within tight deadlines.
• Action-oriented collaborator who can effectively communicate and work with people across different teams, roles, and functions.
• Ability to operate effectively and autonomously in time-critical ambiguous situations with minimum guidance.
• Excellent written and verbal communication skills, including the ability to work with technical and non-technical iniduals and present at meetings or trainings.

This position is not eligible for relocation assistance.

#LI-Remote

#LI-REX

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

$114,000$200,000 USD

Our Commitment to Diversity:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify [email protected] for support.

Senior Data Engineer

at Demandbase (View all jobs)

United States – Remote

Introduction to Demandbase:

Demandbase is the Smarter GTM company for B2B brands. We help marketing and sales teams overcome the disruptive data and technology fragmentation that inhibits insight and forces them to spam their prospects. We do this by injecting Account Intelligence into every step of the buyer journey, wherever our clients interact with customers, and by helping them orchestrate every action across systems and channels – through advertising, account-based experience, and sales motions. The result? You spot opportunities earlier, engage with them more intelligently, and close deals faster.

As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have offices in the San Francisco Bay Area, Seattle, and teams in the UK and India, and allow employees to work remotely. We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area.

We’re committed to attracting, developing, retaining, and promoting a erse workforce. By ensuring that every Demandbase employee is able to bring a ersity of talents to work, we’re increasingly capable of living out our mission to transform how B2B goes to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the Role:

The compensation range for this role is: $157,250 – $231,000.

This is a data engineering role to create and orchestrate multiple ETL pipelines. The pipelines would ingest data from various sources, transform the data using application specific logic and then load the data to a data warehouse for analytical queries. The main technologies would include Spark, Airflow, ClickHouse, Scala, Python, and SQL.

What we’re looking for:

• 5+ years of experience in functional or object oriented programming
• 2+ years of experience building robust and scalable services in Scala
• Solid knowledge of backend server components, performance optimization, and scaling complex systems
• Able to write idiomatic Scala as well as easily understand existing code written in Scala
• Collaborate with data scientists, and architects to improve the architecture, scalability, stability, and improve performance on ML pipeline deployment
• Build new services and integrations to connect machine learning intelligence with the Demandbase SaaS platform
• Able to build, deploy and monitor a microservice from scratch.
• Able to write complex database queries in SQL.
• Experience with Postgres and any columnar database.

Nice to have:

• Hands-on development experience scaling complex systems

Benefits:

Our benefits include options for up to 100% paid Medical and Vision premiums for employees, flexible PTO policy, no internal meeting Fridays, Modern Health mental wellness platform, and 11 paid holidays and 2 additional weeks where all Demandbase employees take off (the week of July 4th and the week of Thanksgiving). Plus 401(k), short-term/long-term disability, life insurance, and all those good things.

Our Commitment to Diversity, Equity, and Inclusion at Demandbase

At Demandbase, we believe in creating a workplace culture that values and celebrates ersity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every inidual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true ersity and inclusion require ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.

Personal information that you submit will be used by Demandbase for recruiting and other business purposes. Our Privacy Policy explains how we collect and use personal information.

Associate Director, HRIS

Locations

US-REMOTE-DC

USA-Remote (Any)

US-REMOTE-NC

Time Type: Full time

Job Requisition Id: Requisition – 2023200966

Job Summary:

This position is responsible for providing vision, leadership, planning, project coordination, and management for the development of a cost-effective Human Resource Management System (HRMS) for the organization’s cloud Enterprise Resource Planning (ERP) system Workday while concurrently facilitating efficient operations to meet current and future business needs within the organization. Responsible for analyzing and directing all functional related activities within the scope of the HRMS. This position is accountable for ensuring continuity and successful delivery of functional services to users throughout the organization in the areas such as global payroll, talent management, recruitment, etc.

Accountabilities:

• Build and maintain a strong HRMS team through effective recruiting, team building and succession planning.
• Develops practices to ensure data integrity, security and quality using technical expertise to provide recommendations for system configuration and upgrades.
• Promotes proactive approaches using HRMS to solve business needs/problems and enhancing the understanding and acceptance of HRMS capabilities.
• Manages upgrades and testing of HRMS system.
• Plans, budgets, and forecasts HRMS needs and applications.
• Partners with business owners to define and develop requirements, re-engineer current processes, and implement tools to support Human Resources initiatives in Workday and other Human Resources systems.
• Ensures that the tools are client-focused, user-friendly, and flexible to adapt to changes in the business environment.
• Manages HR development initiatives by leading the collection and documentation of business requirements from HR business partners, leading the design and execution of test plan where applicable and leading the collection of sign-off from HR business partners for implementation.
• Partners with HR business owners and ISS partners to develop and implement HR technologies.
• Oversees all work requests initiated by HRIS.
• Provides direct support to all Human Resources administrators on an as-needed basis; evaluates problems and offers solutions.
• Assists in developing and planning system enhancements and future rollouts.
• Manages/prepares annual audit reviews.
• Oversees the planning and execution of table and program design/maintenance, documentation updates, system security administration, query facilities, and reports.
• Manages HRIS user access profiles and organizational structural changes.
• Designs/maintains operator and query system security.
• Communicates system changes, upgrades and general information to staff and end-users.
• Facilitates both formal and ad hoc Workday HR query training to users while overseeing other HRIS content and training curriculum.

Applied Knowledge & Skills:

Comprehensive knowledge of concepts, procedures, and practices or Human Resources and Human Resource Management Systems.

• Excellent oral and written communication skills.
• Excellent quantitative and analytical skills.
• Strong critical thinking and problem solving skills.
• Ability to analyze and interpret data, identify errors and prepare reports.
• Ability to influence, motivate and collaborate with others.
• Must be able to read; write and speak fluent English.

Problem Solving & Impact:

• Problems are complex and require analysis of situations and data with evaluation of various factors.
• Exercises judgment within broadly defined practices and policies to select methods and techniques to obtain results.
• Decisions and actions may cause delays and affect a business unit or functional area within a department.

Supervision Given / Received:

• Manages staff and develops operational objectives and assignments to achieve department and organizational goals.
• Plans procedures, budgets, training and resources with management to achieve strategic goals.
• Typically reports to a Director.

Experience:

• Typically requires 10+ years of HR management and systems experience including Workday HCM/Payroll and other talent management and applicant systems.
• Strong interpersonal skills, ability to prioritize work, excellent organization skills, ability to improve processes. Strong project management skills. Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
• Strong working knowledge of Human Resources field.
• Preferred Education and/or Experience:
• Master’s degree or its international equivalent in Human Resources, Information Systems or related field.
• Certification in Human Resources
• Prior work experience in a non-governmental organization (NGO).
• Workday HCM and Payroll experience preferred.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 – 25 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• Less than 10%

The expected hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.

Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

Hiring Salary Range: $135,000 – $180,000

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

About Us

FHI 360 is a global organization that mobilizes research, resources and relationships so people everywhere have access to the opportunities they need to lead full and healthy lives. With collaborations in over 60 countries, we work directly with local leaders to advance social and economic equity, improve health and well-being, respond to humanitarian crises and strengthen community resilience. We share data-driven insights and scalable tools that expand access and equity so communities can effectively address complex challenges, respond to shocks and achieve thriving futures.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Title: Senior, Software Engineer, Unity

Location: Remote (US & Canada based)

Job Description

The Solutions Design team is seeking a Senior Software Engineer to deliver first-party applications that demonstrate the capabilities of the Magic Leap platform. We need a strong technical contributor with both breadth and depth of technical skills and a passion for 3D interaction. An ability to learn fast and deliver quickly, along with a relentless desire to improve and overcome challenges, is essential. You must have experience shipping Unity-based 3D graphics applications with polished user experiences. You will have the opportunity to work with the user experience team, systems engineers, and application developers. The qualified candidate will be a team player who can collaborate cross-functionally to define, design, and ship new features.

Qualifications:

• 5+ years combined programming skills
• 3+ years experience developing on the Unity3D platform using C#
• Experience with Android development
• Experience with C++ required
• Able to build libraries, middleware, and applications
• Knowledge of Client-Server Architecture as well as an understanding of networking and multithreading
• Experience working with third-party libraries, frameworks, and APIs
• Experience in network debugging and data serialization
• Solid understanding of the full mobile development life cycle
• Exceptional ability to write clean, fast, reliable, and highly scalable software
• Good understanding of 3D Math and 3D Graphics

Nice to have

• Experience with XR: Augmented Reality, Mixed Reality, Virtual Reality
• Experience with OpenGL, Vulkan or other 3D graphics libraries
• Experience with 3D shaders
• Experience with UI design and collaborating with UI/UX designers

Education:

• BA/BS in Computer Science or equivalent experience

Additional Information:

• All your information will be kept confidential according to Equal Employment Opportunities guidelines

#LI-REMOTE

Our salary ranges are determined by role, level and location. In addition to salary, Magic Leap offers a discretionary bonus, equity, and a fully comprehensive benefits package for eligible employees.

US Base Salary Range

$123,000$172,000 USD

Technical Support Manager

Location: Americas Remote

Hi, I’m Caitlin, a Technical Support Manager at Customer.io. I’m looking for a Technical Support Engineer to join our growing team based in the Americas.

As a Technical Support Engineer, you’ll be communicating directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds with experience communicating technical tasks mostly over email – a strong ability to communicate in writing is more than nice to have.

On day-to-day, you’ll triage a ersity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You’ll also help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) – so it’s key to bring your passion to customers and help solve their problems to advocate for product improvements.

Today, our Technical Support team is powered by Help Scout for ticketing, Github Issues for bug tracking, and Zapier for automating support team workflows. We support our customers through email and live chat. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues.

Interested in growth opportunities? So are we. Our Technical Support Team has a variety of career paths, such as our Engineering, Product, or Customer Success Teams. We’re in search of folks who want to develop professionally as Customer.io grows.

What we are looking for:

• Located in North America (Canada, USA, Mexico) in the Pacific or Mountain time zones
• Experience in a technical support role and/or customer-facing role
• Familiarity or comfort with offering live channel support
• Experience with supporting mobile applications or in-app software
• An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript too, that’s even better!
• Excellent written and verbal communication skills
• Be motivated with a self-starter attitude
• Previous work for a SaaS company, or an understanding of technical platforms
• Ability to work in a fast-paced, team environment
• Experience with the Marketing Automation industry a plus or supporting email marketing/business communication tools!
• Bonus if you have community moderation and knowledge-base management experience
• This role is a full-time role, based on working 8 hours during your allotted shift days
• Weekend rotation is shared across the team and happens approx 1 x a quarter or less. For weekends worked, you get 2 weekdays off in exchange. This means working weekends like a normal weekday – full day in the queue.

About you:

• You love technical problem-solving and demonstrate curiosity.
• You enjoy helping others with your technical knowledge and take pride in your work.
• You see every support interaction as an opportunity to improve the customer experience.
• You take ownership of delivering results and get satisfaction from getting things done.
• You’re passionate about learning new things.
• You’re not afraid to ask questions if you’re confused about how something works.
• You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes.

About Customer.io

Our mission at Customer.io is to power automated communication that people like to receive. Today over 5,200 internet businesses use Customer.io to manage, send, and track performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

We are offering a starting salary of $70,000 USD depending on experience and subject to market rate adjustment.

Benefits at Customer.io include:

• Unlimited PTO – we encourage 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 100% medical, dental, vision, and supplemental insurance for you and your dependents
• 16 weeks of paid parental leave – for birth, adoption, or foster care
• 401k retirement matching – up to 5% dollar-for-dollar match to retirement contributions
• Health and wellness allowance – Up to $200 USD per month that can be used for your healthy living needs, including gym membership, acupuncture, massage, or bike repairs
• Home office stipend – Up to $2,000 USD to help you get your home office set up so you can do your best work
• Internet + cell phone reimbursement – Up to $200 USD per month for your internet and cell phone plans
• Co-working space reimbursement – Up to $300 USD per month for those times you’d prefer to work in a co-working environment
• Learning + development – Up to $2,000 USD reimbursement per year to use on conferences, books, classes, or workshops – anything that will help you develop your skills
• 1 month paid sabbatical after four years at Customer.io – to treat yourself to a vacation or spend however you choose
• Opportunities to meet in person with your peers throughout the year
• Flexible schedule, work anywhere you want! – as long as you have a reliable internet connection and some overlapping work time with your manager, you can work where and when you want

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on erse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Join us!

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

How to apply

Apply at the link below and tell us why you’re interested in the position! We plan to respond to all applicants with a status update about your application.

Here’s what you can expect from our hiring process:

1. 30-minute video interview with Maria Diaz, Recruiter
2. 45-minute video call with Caitlin Boatright, Technical Support Manager
3. A take-home assignment to prepare for your next interview
4. 60-minute video call with potential teammates to go over the take-home assignment
5. 30-minute video call with Michelle, Director of Technical Support

Customer Insights Coordinator

REMOTE

MARKETING

FULL-TIME

Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog’s nutritional needs, and deliver directly to our customers’ doors. Through Ollie’s carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives.

As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members.

Ollie’s Customer Insights Coordinator will work under the Senior Member Experience Manager to help capture the valuable perspectives of Ollie members. You will form a deep understanding of our customers by exploring their behaviors and mindsets across qualitative and quantitative research approaches. You will assist with reporting on insights across the organization, and will also help track insights across the broader pet food space. You’re passionate about Ollie’s potential to improve the well-being of pets everywhere, and will equip yourself and others across the organization with insights to fuel our next phase of growth.

This role is based remotely in the US and will report directly to the Senior Member Experience Manager.

What You’ll Do:

• Collaborate with Member Experience team members and other stakeholders to understand business needs & recommend approaches to collecting insights.
• Assist the Sr. Member Experience Manager in survey & questionnaire writing. This could include collecting insights on Ollie’s recipes and products, new feature releases, and/or various other touchpoints across the member lifecycle.
• Build all surveys in Ollie’s survey platform (Typeform), QA surveys, and work with CRM channel owners to determine the best approach for distributing surveys for quickest results & maximum response rate.
• Maintain ongoing surveys by tracking responses, distributing incentives where applicable, and continually looking for opportunities for improvement.
• Assist in analysis of insights by coding open-ended responses, performing basic analyses, and collaborating on powerful reports to be shared across the organization on a monthly and ad-hoc basis.
• Stay up-to-date on the pet food space by following competitors & industry outlets, and sharing findings with relevant parties.

Who You Are:

• You have an understanding of qualitative & quantitative research approaches and the use cases for each. Formal experience conducting research is not required, but interest in the consumer insights space is a must.
• You have the ability to “find the story” by gathering information to be synthesized into a meaningful message.
• You have experience conducting data analysis via Excel/Google Sheets, and/or a desire to grow analytical skills.
• You have strong communication and writing skills, with a keen attention to detail.
• You have a self-starting attitude with a high EQ and desire for growth & development.
• You are able to work collaboratively and take feedback from the Sr. Member Experience Manager and other stakeholders
• You are interested in the pet industry, with an eye towards understanding how competitive brands are evolving to meet buyers’ needs.
• You are able to help manage multiple projects simultaneously and prioritize tasks to meet deadlines in a fast-paced environment.
• You have a degree in marketing, business, or related field.

What You’ll Get:

• Competitive pay and a stake in the company
• Sponsored 401k program with employer match up to 4%
• Comprehensive health coverage including medical, dental and vision
• Flexibility to work remotely
• Unlimited vacation policy that you’re actually encouraged to use
• Paid parental leave
• 1-week paw-ternity leave for new dog parents
• Free Ollie subscription
• Inspiring pack members!

If you’d like to stand out, tell us in your cover letter why you’re interested in joining Ollie and how your skills match the responsibilities detailed in this posting.

Ollie embraces ersity and equal opportunity. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. Ollie is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For iniduals with disabilities who would like to request an accommodation, please include that in your application.