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Senior Business Analyst, Insights and Analytics - Supply Chain Ops

US Foods 9 days ago

Sr. Business Analyst, Insights & Analytics- Supply Chain Ops (Virtual/Remote)

Location: Virtual//US

The Senior Business Analyst, Insights and Analytics- Supply Chain Operations, is responsible for leading analytical support to relevant business partners. Analytical support includes conducting and delivering analyses, development and delivery of ad hoc and regular reports, and developing analytics and processes to support business partners’ supply chain strategies.

This position is remote which means the work can be completed anywhere in the United States except Hawaii or United States Territories.

Essential Duties and Responsibilities

Analytics and Solution Development

  • Lead analyses for business partners to enhance goals of their program(s). Analyses includes working with Data Scientists to gather and cleanse data; incorporating and interpreting mathematical analyses with Decision Sciences team; and developing insights from analyses.
  • Partners with Data Scientists and Decision Scientists on the types of business problems that can be solved; on how to problem solve for an approach on the data sets required; and on the methodology required
  • Synthesize analyses and develop clear and concise communications and presentations to business partners. Present analyses to business partners with extremely limited oversight and supervision.
  • Own relationships with all business partners including Directors, Managers, and Leads of assigned business function and other business partners
  • Serve as Subject Matter Expert (SME) and thought leader of applicable analytics for assigned business function, including applicable analytics, appropriate applications today and in the future
  • Conducts complex root cause analysis on business problems for business partners, in partnership with Data Scientists, to identify insights that inform and drive key business decisions

Tools and Reports Development

  • Lead thought leadership in areas of tools and reports development. Create ad hoc and regular reports to meet business needs.
  • Lead development of tools and reports for end users, including developing requirements, reviewing user stories, evaluating IT development progress, managing User Acceptance Testing, and training end users
  • Trains teammates on 1:1 or group basis on use of key tools and reports
  • Serve as a ‘Power User’ of custom and 3rd party applications, advanced querying and complex data aggregations and analyses not supported by a single application
  • Collaborates with IT, consultants, and end users
  • Serve as Subject Matter Expert (SME) of applicable tools, databases, and systems
  • Engages with and contributes to Business Intelligence Center of Excellence (BI CoE) on best practices, lessons learned, and knowledge sharing on analytics and tools across the enterprise

Strategy, Process and Tools

  • Identify and develop analytics to support and measure strategies for business partners
  • Influence and evangelize analytical methodologies to support business partners’ needs
  • Identify and implement opportunities to standardize processes through analytics and tools
  • Lead integration of strategies, analytics, processes, and tools
  • Develop and refine core best practices to enhance the influence of Insights & Analytics across the organization
  • SME on processes and tools
  • Collaborate with business function(s) on analytical needs for project needs (e.g., actively participate in functional meetings and cross-functional project planning meetings)


  • Reports directly to Manager/Sr. Manager – Business Analytics; Manager/Sr. Manager – Advanced Analytics Programs
  • Embedded with business function
  • Works closely with:
    • Quantitative Methods Team
    • Insights and Analytics Team
  • Mentors Analysts at the direction of Direct Supervisor
  • Interacts with:
    • Senior management (VPs, Directors)
    • IT (Business Analysts)


Education / Training

  • Bachelor’s degree in Business / Marketing / Finance / Operations/ Supply Chain Management/ Engineering or related quantitative field required

Related Experience

  • 5+ years demonstrated successful experience in analytical roles in statistical analysis, business analysis, data analysis, data reporting
  • 5+ years demonstrated successful experience in food distribution, retail, CPG, or related industries with large datasets and transactional data

Knowledge / Skills / Abilities

  • Business Strategy and Analytics
    • Strong cross-functional business acumen
    • Cross-functional expertise across multiple business functions
    • Excellent data manipulation and analysis skills
    • Ability to think logically and analytically
    • Detail oriented
    • Able to take complex, ambiguous problems, break them down into smaller parts, and problem solve to come up with a whole, integrated, and strategic solution
    • Creative problem solver
  • Self-direction and Team Work
    • High degree of motivation
    • Ability to work independently and within a team
    • Very consistent ability to build consensus and lead work streams
    • Highly organized with the ability to multitask and prioritize workloads
    • Proven ability to provide direction and oversight of project completion
    • Has successively led multiple cross-functional projects
  • Communication
    • Strong verbal and written communication skills
    • Strong presentation skills
    • Able to communicate complex concepts clearly
    • Ability to influence change within complex organizations
    • Ability to relate to others
    • Strong knowledge of information visualization best practices and strategies
    • Has taken (or is enrolled in) and applying Insights and Analytics learning curriculum for Change Management, Project Management, and Presentations that Rock/Presentations that Deliver; or has attended similar related training initiatives
    • Demonstrated ability to train varied audiences on analytics principles, tools, and leading analytics practices
  • Proficiency in the following required:
    • MS Office Suite, including:
      • Microsoft Outlook
      • Microsoft Excel (e.g., pivot tables; slicer; vlookup, hlookup; formulas; if then statements)
      • Microsoft PowerPoint (e.g., update presentations; create graphs, tables and other data visualization techniques)
      • Microsoft Word
    • Data querying methodologies and languages (e.g., SQL)
    • Tableau or related visual presentation/reporting tool
    • Cloud-based data warehouse environments (e.g., Snowflake/Redshift)
  • Proficiency, active development, knowledge of, or application within at least two of the following a plus:
    • Open Source Technology (e.g., Python, R)
    • MS Access
    • 3rd party tools with embedded querying, reporting, and analytical applications (e.g., functional tools used in marketing, sales, or supply chain)