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Smiler  worldwide4 days ago
human resources
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About us

Smiler is the world’s first on the spot photography marketplace that brings photographers and consumers together at touristic hotspots and other leisure locations to capture valuable memories in high quality - for everyone, everywhere. Smiler is globally one of the most ambitious and fastest growing scale-ups to achieve global scale in lightning speed. 


What you will be doing in this role


As Smiler’s People and Culture Manager, you will be responsible for creating and maintaining a positive team environment and culture, ensuring timely hires for open positions, employee life cycle, support wellness, growth, and employee happiness and that we are compliant with international law.


You run the day-to-day operations of Smiler’s HR functions and will work to enhance the employee experience in our already rich culture! In this role you will work closely together with our Head of Operations and you are responsible to ensure all aspects of the employee lifecycle are well managed, from recruitment to offboarding.

An important part of your role is to advise, guide and support department heads and staff in People & culture (HR) related functions. You also serve as advisor to the leadership team on how to develop and implement exciting and unique people & culture strategies, scalable processes and continuously improve them.


You are a creative, optimistic, diligent inidual who pays attention to details and thrives in the spotlight. You understand the importance of building a culture that ensures employee engagement and high productivity in their roles, specifically in a fast-paced, fully remote start-up environment. As our workforce are from all parts of the globe, being an excellent communicator and a resourceful problem solver with knowledge of HR procedures and policies, will help you to excel in this role!


Here at Smiler we believe teamwork makes the dream work and by bringing many different strengths to the table, we are constantly learning from one another. A good P&C manager will recognise these strengths and applaud, a great P&C manager will help us enable these strengths and nurture their development.


About your team

We are a team of passionate people, who truly see the value in Smiler. So far, we’ve got an international base, with several different nationalities. We are learning from each other and together we make the biggest impact possible. We have lots in common - the most important thing being: we all love to smile, and we’re all avid travellers who see opportunity in places you wouldn’t necessarily immediately see. That’s also why we believe in working anywhere. We celebrate our adventurous travel passion by giving the freedom to work wherever you want. Made up of industry experts from all walks of life, you’ll be able to learn and teach. 


Within the Smiler organization you will be part of the Operations Team. In this role you will work closely together with our Head of Operations and you are responsible to ensure all aspects of the employee lifecycle are well managed, from recruitment to offboarding, creating an awesome experience throughout the entire journey. 

Your key responsibilities



  • Delivering a positive employee experience - through effective coordination and delivery of logistics from onboarding through offboarding of employees

  • Creating a super exciting pre-onboarding and a seamless onboarding flow for our newbies

  • Supporting areas of talent and employee growth 

  • Supporting quarterly OKR process

  • Creating and implementing training/development and reward programs


  • Spearheading and delivering culturally aligned employee communications

  • Build and strenghten our Unique Smiler remote company culture

  • Organising & hosting team building activities/ team retreats / internal events

  • Serving as a cultural ambassador to create an inclusive and best-in-class employee experience and culture

  • Advocating Smiler’s Core values and setting an example for team members to follow


  • Responsible to create a scalable exciting recruitment process for our internal and external teams

  • Creating job offers and contracts based on Management's projections

  • Responsible for the job interviews & job offer process and calls

  • Conducting culture interviews and managing recruitment funnels


  • Standardising internal actions into repeatable processes
  • Keeping our HRIS up to date (BambooHR, Recruitee)
  • Taking care of ordering and distributing merchandise
  • Training internal members/organize training on erse topics
  • Partnering with payroll to ensure accuracy in employee changes
  • Supporting Marcom and Commercial teams on project basis for content or city launches
  • Deleloping our employee journey
  • Supporting day-to-day Operations for the People Team

What you are able to bring to the table

  • At least 2-3 years of (international) HR experience or Bachelors Degree in HR, Business related subject

  • Solid HR background and/or business background with a minimum of 1 year of managerial experience

  • Experience in hosting (virtua)l activities and guiding team engagement activities

  • Ability to communicate confidently and clearly with various audiences in English, both verbally and in writing

  • Avid listener and learner with exceptional organisational skills

  • Problem solver with a ‘can-do’ attitude.

  • Start up Experience

  • Preferred: familiarity with tooling such as Bamboo HR, Recruitee

Does this sound like that challenge you’re looking for?

Apply by clicking the apply button, fill in the online form, attach your CV and make a short (selfie) video to explain why you are the best hire for this role. If you have any questions, please feel free to contact us at


Here’s what happens after you send your application:

You’ll receive an email confirmation confirming our hiring department has received your application. And an update will follow as to what the next stage of this adventure will be for you.


More information on our website and about why photographers and venues are enthusiastically joining Smiler.