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Learning Systems Leader
US Location
At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People.
We are seeking a highly motivated and detail-oriented Learning Systems Administrator to manage our learning management systems and related technologies. The successful candidate will be responsible for configuring, maintaining, and supporting our learning management system (LMS) and other online learning platforms used by our organization. The Learning Systems Administrator will ensure our learning systems are optimized for maximum effectiveness, efficiency, and usability.
Responsibilities
- Administrate and maintain the learning management system (LMS) and other online learning platforms used by our organization.
- Manage the full ecosystem of learning platforms ensuring integration and optimal end-user experience across all platforms.
- Configure and customize the LMS to meet the needs of our learners and learning and development team.
- Control enrollments in both online and instructor led training in the LMS.
- Create and maintain attendance tracking in accordance with organizational attendance policy.
- Ensure all platforms upload to the learning record store.
- Create and manage user accounts, groups, and permissions in the LMS.
- Develop and maintain documentation for the LMS, including user guides, training materials, and standard operating procedures.
- Troubleshoot technical issues related to the LMS and other learning systems, working with vendors and internal teams as needed to resolve issues.
- Collaborate with the instructional design team to ensure effective learning experiences in the LMS and other online learning platforms.
- Stay up to date on industry trends and best practices in learning technology and recommend enhancements and new features to improve the user experience and support the organization’s learning goals.
- Collaborate with IT and other departments as needed to ensure the smooth operation and integration of learning systems with other enterprise systems.
Requirements
- Bachelor’s degree in instructional design, educational technology, computer science, or related field.
- Minimum of 2 years of experience in administering learning management systems and related technologies.
- Strong technical skills, including experience with learning management systems, e-learning platforms, and related technologies such as SCORM, xAPI, and learning content management systems (LCMS).
- Experience with web development and web-based technologies such as HTML, CSS, JavaScript, and APIs.
- Strong project management skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
- Excellent communication skills, including the ability to explain technical concepts to non-technical stakeholders and collaborate effectively with cross-functional teams.
- Passion for learning and staying up to date on emerging trends in learning technology.
- Ability to work on computers, sit, and reach a screen for up to 8 hours per day ability to travel up to 10% of time.