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Firstsource 9 months ago
location: remoteus
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Data Entry

Location: Remote, Remote, US

Requisition ID: 3957

Description

Purpose:

  • Assist client with Billing and Enrollment issues for their Marketplace program.

Position Definition:

  • Work through adverse scenarios impacting a member’s enrollment status in their Marketplace policy.
  • Apply premiums paid by members on their Marketplace policy.

Position Characteristics:

  • Compile records, and evaluate personal and financial data. Keep records of assigned cases and prepare reports.

Essential Duties and Responsibilities (include but are not limited to):

  • Processes daily enrollee invoices and premium reconciliation for members
  • Reconciles unallocated payments, monies, and premiums received from the inidual subscriber or responsible party with the amount due for the healthcare program the member is enrolled in.
  • Resolves invoice discrepancies prior to monthly report run.
  • Performs month-end invoicing and accuracy audits. Resolve eligibility issues affecting premium billing. Generates reports and billing data using the premium billing module to be sent to print and fulfillment vendor.
  • Reconciles eligibility data to ensure that the member data loaded in system matches the file (exception report).
  • Works PCP exception report – assigns member to PCP.
  • Works pharmacy exception report – validates eligibility updating system and website.
  • Works vision exception report – validates eligibility and updates system.
  • Works ID card exception report – validates member demographic information updating system accordingly and regenerates ID card as needed.
  • Complete member moves – reassigning member from one PCP to another.
  • Works monthly eligibility reconciliation (audit file/baseline vs. system) – updates eligibility data in system accordingly.
  • Confirms monthly reporting. Validates eligibility by updating system accordingly using premium file details.

Knowledge, Skills and Abilities:

  • Any combination of education, experience, and training that would likely provide the required knowledge and abilities in qualifying.