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Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)
About the Role:
In this role you'll be focused on educating prospective customers on the value of Cube in a thoughtful way. Provide recommendations based on a prospect’s business needs and usage patterns. Handle inbound prospect communication and organize/escalate issues appropriately including: billing, legal, security, and technical inquiries. Drive revenue through proactive outreach to prospective customers. Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
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You will do this by**- Partnering with internal resources in order to drive additional value and expertise
- Educating prospective customers on the value of our products in a consultative way
- Generating pipeline that leads to closed revenue and quota attainment
- Selling on value and return on investment vs. technical functionality
- Building credibility and trust while influencing buying decisions
- Uncovering business initiatives and pain points to map back our solutions across multiple lines of business
- Creating demand by uncovering business problems and matching them to our solution
- Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level
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Who you are**- Previous experience in an account management or account executive sales role in SaaS
- You are motivated to bring value to customers and your teammates and other internal stakeholders
- You are articulate and poised with a clear and concise spoken and written communication style
- You take an active interest in opportunities to increase customer satisfaction and deepen customer relationships
- You have a consistent track record of identifying prospective customer needs and successfully implementing solutions
- You are flexible, adaptive, and resilient