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Data Entry Representative – Remote

Location Remote, US Category Customer Service & Claims Job Id23015726

So, you’re interested in becoming our newest insert Data Entry Associate, huh? Great choice! We know you don’t have a lot of time, so we’ll be brief….

• Are you all about the follow up and follow through, juggling multiple tasks and knowing what things need to be completed?
• Do you thrive in a fast-paced, collaborative environment that focuses on delivering great customer service for our clients and customers alike?
• Can you use your analytical skills to quickly make decisions, followed by communicating with clients and customers with empathy and sincerity?

First things first, we’re a global health service company dedicated to helping people improve their health, well-being and sense of security. But we don’t just care about your well-being, we care about your career health too. That’s why when you work with us, you can count on a different kind of career – you’ll make a difference, learn a ton, and share in changing the way people think about healthcare. #Winning

Now on to the good stuff… what you’ll do

• Understand and be able to use CMS Guidance
• Understanding of the rules and regulations within CMS Guidance
• Ability to deal with multiple issues at one time
• Ability to learn and adapt quickly
• Review, investigate, and resolve issues quickly
• Understand return mail retention policies and guidelines

What you need to do the job:

• A personality. We’re all humans, so lets have a little fun! #SorryNotSorry
• High School Diploma or GED required
• 1 year customer service experience required
• Excellent communication, interpersonal and negotiation skills required
• Strong time management skills required
• Available to work during peak times Oct- Dec annually
• Proficient in MS Office – Word and Excel
• Data entry experience highly preferred

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 17 – 22 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Cigna Healthcare, a ision of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.