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Software Engineer II

Software Engineer II

Who we are

As human beings, one of our fundamental identifiers is our voice. Pindrop’s advanced voice identity technology recognizes this distinct and unique human quality with the kind of precision and certainty that’s needed when information or access is essential. From preventing fraud in call centers to obtaining information from smart devices and even activating cars, Pindrop lets people use their voice to quickly and privately connect to, enter, and unlock their world. As AI fraud is on the rise, our cutting-edge fraud detection software is the key to stopping deepfake attacks. Pindrop is dedicated to continuously innovating solutions to detect and mitigate the risks posed by synthetic audiofortifying trust and integrity between us and those we serve. At Pindrop, we hire great people and we take care of them. All we do is guided by our Core Values: Audaciously Innovate, Evangelical Customers for Life, Execution Excellence, Win as a Company, Make a Difference.

Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG.

The Pindrop engineering team solves tough problems and invents new ways to battle fraud using big data and machine learning in the cloud. We are looking for a Software Engineer to join our team as we continue to develop new ways to improve security in voice channels.

What you’ll do

• Develop, test, deploy, and monitor high-performance services and API
• Develop applications in Golang or Python on top of a modern cloud focused platfor
• Develop and maintain services using AWS native products such as Kinesis, DynamoDB, and S
• Deliver production ready code from start to finish
• Engage in design discussions with other team members to create a robust, secured, and scalable solution
• Review code to maintain quality with an eye towards performance, scale, and security
• Work in a cross-functional environment, composed of software engineers, test engineers, research scientists, and product managers
• Participate in code reviews along with assigned mentors within team
• Identify and evaluate new technologies for implementation
• Contribute to improving software engineering best practices

Who you are

• You are a self-starter who can excel in inidual within a team of excellent engineers
• You are execution oriented and follow guidelines to drive a project to successful conclusion
• You have experience in working closely with Product and Customer Engagement teams
• You are an excellent communicator and have precise documentation skills.
• Preferably, you have experience with customers and real world use cases with Pindrop or a related Security field.
• You are resilient in the face of challenges, change, and ambiguity
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
• You take accountability, do the things you say you’ll do, under-promise and over-deliver
• You are nimble and adaptable when priorities change and continue to see the forest through the trees

Your skill-set:

• 2-5 years of Software engineering experience
• Expertise in programming language of Golang (Go)
• Experience with cloud computing environments, especially AWS or GCP
• Familiarity with Data Structures, Algorithms, and Concurrency
• Knowledge of different Data Storage technologies such as Redis, MySQL, etc.
• Knowledge of Docker and container orchestration frameworks such as Kubernetes
• Ideally, experience with AWS managed services such as S3, ElastiCache and DynamoDB
• Linux/Unix system internals.
• Proven track record of providing stable and secure code in production environments
• Participation in on-call rotation
• Experience building microservices and RESTful APIs preferred
• CI/CD pipelines using tools such as GIT, Jenkins, Spinnaker preferred
• Experience with infrastructure as code tools like Terraform or AWS CDK preferred
• Experience with Python preferred

What’s in it for you:

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days.

• Within 30 days you’ll have been introduced to your team, colleagues and have 1:1’s sessions to assimilate into the company culture. You will have the opportunity to learn the product in and out through training and a variety of resources, including the Engineering Manager
• Within 60 days you’ll understand expectations for the team, and be able to start planning for development execution, while participating at the team level for assigned projects
• Within 90 days you’ll have an intermediate level of familiarity with the product and architecture to start making technical decisions while adhering to the team execution methodology.

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• Generous health and welfare plans to choose from including an employer-provided employee-only plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave Equal for all parents, including birth, adoptive & foster parents
  • One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
• Identity protection through Norton LifeLock
• Remote-first culture with opportunities for in-person team events
• New hire and recurring monthly home office allowance
• When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages!
• Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!)
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine

What we live by

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:

• Audaciously Innovate We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
• Evangelical Customers for Life We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion. We are champions for our customers, and our customers become our champions, creating a universal commitment to one another.
• Execution Excellence We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
• Win as a Company Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace ersity and celebrate our successes. We are better together.
• Make a Difference Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.

Not sure if this is you?

We want a erse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a erse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

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