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Technical Writer II (ZE070202)

Flexible Remote Options

Req ID: 59367

Job Family: Information Technology/Software Development

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey!

Job Description

Technical Writer

Position Description

The technical writer will write the following document types for software solutions:

• Release Notes
• User Guides
• System Administration Guides
• Installation Guides
• Technical Specification Guides
• API Reference Guides
• Web Help
• Other documents as requested.

The technical writer reports to the Technical Writing Manager.

Responsibilities:

• You will work closely with solution subject matter experts (SMEs) to gain a working knowledge of assigned products.
• To estimate scope of projects, you will collaborate with global, cross functional roles including, but not limited to, developers and engineers, product managers, delivery specialist, and customer care.
• You will manage multiple simultaneous projects and deliver documentation within a given timeframe.
• You will create and manage production schedules of projects.
• You will understand, interpret, and translate technical requirements into an easy to understand user-centered format.
• To develop documentation, you will work with several programs including, but not limited to, Microsoft Word, Bitbucket/Git, JIRA, Rally, MadCap Flare, MadCap Capture, and AsciiDoc.

Job Requirements

• Minimum of three years of technical writing experience (required).
• Minimum of two years technical writing experience for a software company (required).
• Minimum of two years of experience working with any of the following single-sourcing tools (required):
  • MadCap Flare (preferred)
  • RoboHelp
• Professional fluency in written and spoken English (required).
• Proficiency in Microsoft Office Suite, particularly Microsoft Word (required).
• University degree in Technical Communication, English, or Journalism (preferred).
• Demonstrated aptitude in technology applications.
• Excellent communication and problem-solving skills.
• Ability to absorb knowledge easily over a short period of time.
• Attention to detail and ability to multitask.
• Ability to work under pressure and with aggressive deadlines.
• Ability to analyze and organize complex information and present it in an easy-to-understand manner.
• Proven ability to work collaboratively in a team environment.

Benefits

Flexible work arrangement

• Work From Anywhere: profit from working from home in different variants: in the office, hybrid or fully remote.
• Flexible working hours: maintain your work-life balance by adjusting your working hours to your needs.

Paid time off

• Floating Holidays: use additional up to 2 days of paid time- off benefit
• Paid parental leave: if you are a father, take up to 10 additional weeks off with pay after birth or adoption of a child. For mothers, we have maternity leave paid 100% for 12 more weeks.
• Paid volunteer time: take up to 4 days annually to give your time to a charitable organization of your choice.

Your money

• My Benefit platform/Multisport card: enjoy the benefit cafeteria system and use popular sport card
• Tax deduction: take the opportunity to claim deductible costs, reducing your income tax
• Employee Capital Plans: profit from long-term saving scheme co-financed by Sabre and the State Treasury
• Baby Bonus: benefit from one-time allowance on childbirth or adoption
• Say Thanks program: collect points on recognition program and transfer them to wide variety of gifts and services

Health and wellness

• Luxmed VIP medical coverage: take care of yourself and your family with the extensive medical package with a broad range of additional services
• Foreign travel insurance: feel safe going abroad with free, Allianz insurance offered as part of our Lux Med package.
• Employee Assistance Program: find help in free, confidential program with a certified counselor.
• Mindfulness & meditation apps: take care of your mental and physical health with free access to Headspace, Burn Along, Sanvello which will help you manage stress, exercise, sleep and more.
• Life insurance: sign up for free, high coverage life insurance program.

Career development

• English & Polish lessons: improve your language skills during lessons led by native speakers
• Professional development: enjoy access to LinkedIn Learning as well as join Sabre live learning sessions.
• GCP learning and certification: learn and get certified during instructor-led training, online learning with Coursera, and test sandbox environments with QwikLabs
• Certification and tuition reimbursement
• Our Communities: join on of ours team member groups focused on sharing knowledge and best practices (Google Developers Group, Innovation Lab Community, Woman in Technology, SOLVE!T and many more)

And more

• Car and bike parking including electric scooter charging station: use them free of charge.
• Fun & Relax zone in modern office: enjoy electronic tables to work, foosball, ping pong, pool table, swings, massage chairs and terraces to admire a panoramic view of Kraków. We have parents’ rooms as well.
• No dress code
• Innovation Lab: access Augmented Reality & Virtual Reality equipment, Robot construction kit, 3D printers and many more
• Attractive Referral Bonus: earn $2500 USD for every hired referral.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process. Join our life community at Sabre by following us on Twitter, Facebook and LinkedIn

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