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< class="h3">MindJournal is looking for a Head of Operations to optimise and lead our global growth across all departments. You are driven to organise, manage and execute all operational procedures and initiatives to deliver consistent success for the MindJournal mission.

Since launching in 2016, MindJournal has grown to be a leader in the men's health and wellbeing space. We’re on a mission to improve men’s health and happiness all through the power of journaling.

< class="h3">Responsibilities:

• Create a suite of automated systems and procedures across all departments.
• Optimise and systemise inventory management, distribution and warehousing.
• Set, track and report on all business KPIs across sales, marketing and manufacturing.
• Build and manage all SOPs across all departments including in-depth reporting.
• Build and manage a company culture that focuses on health, wellbeing and ersity.
• Manage all HR duties including culture and recruitment.
• Represent the voice of our community in all product and operation-related decisions.
• Help lead and grow the MindJournal brand through new product launches, marketing opportunities and sales channels.
• Support the founding partners in all areas of the business in an administrative capacity.

Requirements

• 3+ years of operations experience within consumer e-commerce.
• Previous experience working in a high growth e-commerce business.
• Excellent technical skills, with the ability to abstract, structure and process data to draw insights and present findings to other departments or partners within the business.
• Focused on attention to detail, with immaculate spelling and grammar skills.
• Passionate about making a difference, especially in health and wellbeing.
• Commercially driven with an entrepreneurial mindset and anything is possible attitude.
• Proven experience leading and managing teams, supply chain, finances and HR.
• Self-motivated and able to organise your time, working to tight deadlines and demands.
• You are able to adapt quickly to changing environments or new requirements and you are constantly learning new tools and techniques.

Benefits

• Full-time position
• Remote working
• Holiday, plus bank holidays, birthdays and mental health days
• Wellbeing support
• Training and development budget
• A small, friendly and caring team
• Start ASAP