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Chief Program Officer

REMOTE – SEATTLE, WA

$145,000 Annually

The Organization

Splash is an international charitable organization headquartered in Seattle, WA, founded in 2007. Our mission is simple: We clean water for kids. In 14 years, we have reached over 1,000,000 children in cities around the world. In 2019, we embarked on an exciting, five-year initiative, Project WISE, (WASH in Schools for Everyone), to reach every government school in Addis Ababa, Ethiopia, and Kolkata, India with improved water, sanitation, and hygiene (WASH) infrastructure, WASH behavior change programs and strengthened school-based menstrual health programs. This project will benefit 800,000 children by 2023. Starting in 2024, we expect to expand this program and its reach to at least 3 new countries.

The Opportunity

The Chief Program Officer will be joining Splash at an exciting time of organizational evolution. Over the next few years, we will need to manage the complexity of exiting some markets while ramping up in others, as well as ersifying our business development and social sector partnerships and strengthening government relationships. This is a critical leadership position; driving growth, innovation, and change within the organization.

The CPO will provide thought-partnership, oversight, and technical support to the organization’s programs and sustainability efforts. This is a collaborative position that works alongside senior management across all offices, creating a positive atmosphere and a culture of equity and inclusion for all employees at all levels within the organization.

The Chief Program Officer will serve as a member of the Global Management Team and reports to the CEO.

Key Priorities and Responsibilities

The Chief Program Officer is focused on four core areas of responsibility:

• Develop 3-5 new country programs Contribute to the process to select new countries of operation to expand our impact (likely in East and West Africa, South Asia, and the Middle East). Work with the Chief Impact Officer to assess country opportunities and design data-driven strategies for growth; Identify and vet implementing partners; lead the co-design process with partners and governments to define our programmatic interventions; support the Operations team to establish optimal legal entities and staffing structures towards the build out of new country operations; collaborate with the Chief Financial Officer to build out multi-year program budgets.
• Lead existing programs in Ethiopia and India Manage and support existing country programs to succeed in alignment with Splash’s strategy, donor expectations, and government obligations. Ensure that our work is completed on time, executed within budget, and that there are clear definitions of roles and delegation of responsibilities.
• Support business development Serve as an ally/thought partner/opener/closer in support of the CEO, Chief Partnerships Officer, and the Business Development team. This includes contributing to aspects of donor solicitation and stewardship, proposal development, reporting, and representing Splash at donor conferences and other external events.
• Leadership – Serve on the Global Management Team to help ensure success and contribute to the overall direction of the organization.

Strategic Planning and Engagement

• In partnership with Splash leadership, harness organizational change to drive programmatic growth and continued innovation. Reimagine traditional organizational resources in a cross-functional way to catalyze and innovate models for future growth.
• Assess the availability and readiness of programmatic resources within the organization. Identify capability gaps and support prioritization of Splash’s investments to close the gaps.
• Lead Splash’s overall strategy and engagement with in-country implementation and government partners (federal, state, and municipal), with a view of true partnership for sustainability.
• Oversee the Program team’s component of the annual planning and budget process; provide guidance to country leadership on the same.

Global Program Delivery, Oversight, and Evaluation

• Work with the Management Team and local leadership teams to continue to refine implementation of Project WISE while further developing Splash’s next iteration of the project. Identify opportunities to improve programmatic effectiveness and sustainability.
• Provide technical leadership to Splash’s global and local program teams on WASH infrastructure, behavior change, and menstrual health interventions. Support staff to identify, learn from, and adapt global best practices for each geographic context.
• Lead the coordination, integration, and delivery of all programs, contracts and related services, promoting collaborative relationships between program areas and ensuring that the expectations of funders, partners, children, and other stakeholders are consistently met.
• Assess the functionality of WASH systems at Splash sites in countries where we have exited and implement measures to ensure long-term service delivery.
• Provide guidance to the Programs team and collaborate with the Impact team on the collection and use of output/outcome/impact data to drive strategic decision-making, programmatic improvement, and continuous learning, while supporting external thought leadership.
• Define and structure sub-grantee agreements; hold implementing partners accountable to achieve high-quality results and program fidelity.

Business Development

• Ensure that the Programs Team provides high-quality, accurate information for concept notes, proposals, responses to RFA/Ps, budgets, as well as donor reports and updates. Effectively coordinate with the appropriate technical and design teams at every stage of the donor life-cycle.
• Partner with the Business Development team on grant solicitation, helping define the scope of work for which we are pursuing funding.
• Oversee implementation of grant-funded work, assuring projects are completed on time, within budget, and at a high level of quality.
• Participate in meetings with current and prospective donors; represent Splash at various conferences and events.

Effective Leadership

• In coordination with the CEO and global management team, play a key role in the overall development, strategic planning, service delivery, and management of the organization across multiple areas.
• Develop and nurture effective and high performing country leadership teams helping to define what success looks like, problem solve and build agency, authority and accountability.
• Directly manage and provide guidance and mentorship to the Country and Program Directors who oversee the day-to-day functioning of the department.
• Actively manage and evaluate staff performance, building a positive working environment and supporting staff wellbeing in alignment with Splash’s values.

Ideal Candidate

• A deep commitment to the overall mission of the organization, its programs, and approach consistent with Splash’s values.
• Experience in leading and managing high performing teams to problem solve, craft solutions with stakeholder engagement (internal and external), by generating high quality outputs and outcomes with accuracy in compliance.
• Ability to credibly convene and influence erse partners, frame issues, and facilitate high-quality decision-making around multiple priorities in a dynamic environment.
• Ability to work effectively and thoughtfully across barriers such as language, culture, and distance.
• Demonstrated commitment to the principles of ersity, equity, inclusion and belonging. Genuine belief in shifting power to local communities and local leaders.
• Willing to travel up to 30-35% of the time.

Qualifications

• 15+ years of progressive senior management and leadership experience, preferably at an executive level with WASH and international development.
• Exceptional non-profit/INGO experience required, with field experience in fragile settings.
• Demonstrated understanding and experience with public and private donors, multi-year grants and a track record of achievement managing large scale projects.
• Expertise and proficiency in government relations, advocacy, and resource mobilization across both donor and lower middle income country markets and ability to drive and develop strategy in those areas.

Location and Other Requirements

• Location is flexible. Candidates living within our future geographic scope (East and West Africa, South Asia and the Middle East) are prioritized.
• Splash works across multiple time zones and embraces flexible, dynamic work schedules. Team members are welcome to set standard work hours within their time zone, however some availability to accommodate periodic off-hours work is preferred. This expectation is balanced by the benefit of a self-managed schedule that allows for personal time as needed.
• Splash believes we must invest in you so that you can succeed. This means we will enable you to travel to a range of sites, equip you with the resources and technology to excel, and onboard you in a way that highlights Splash’s ethos, culture, history, successes, and challenges.
• The annual salary for this position is $145,000. This will be reviewed at least annually