One stop solution to your remote job hunt!

Senior Writer

US-Remote Position | US-IA-Iowa City

2023-2414

Marketing & Communications

Overview

At ACT, Your Work Makes a Difference

Education has power a power that changes lives forever. It creates opportunities that lift up iniduals, their families, and sparks societal change that echoes through generations to come. From our grassroots we have fought the good fight for equity in education, and we remain devoted to helping anyone who struggles to access that power. This is what matters to us and we must do better — we’ve never been more sure of our purpose.

ACT team members are part of an organization dedicated to a mission that has never been more important: Helping people achieve education and workplace success. Advancing that mission within our organization, by helping our team members achieve education and workplace success of their own, is core to our values.

We want our team members to have the well-being and confidence they need to do their best work, in an environment where both they and ACT thrive. To support this, our total rewards include company paid life insurance, medical, dental, vision, flexible spending accounts, 403B with company contributions, paid holidays, paid time off, and so much more.

We are seeking a Senior Writer to help us fulfill that mission.

Location: REMOTE

The Senior Writer facilitates the development of cross-product content and content-implementation strategies, working extensively with product leadership, product implementation managers, and operations delivery teams to develop plans for improving and implementing operational content in administration manuals, web pages, emails, and training resources. While writing capability is a significant component, this role requires a deep understanding of the similarities and differences of all ACT products in order to plan and roll out content that meets ACT’s complex product and audience needs, using appropriate communication platforms.

The finalist will be hired at the salary and level commensurate with their qualifications. For this position, we anticipate offering an annual salary in the range of $70,000 – $85,000. ACT manages salaries within the range based on relevant factors including, skills, experience, and internal equity. This position is not incentive eligible.

What you will be working on:

• Takes lead in organizing and developing content for customers implementing one or more ACT products.
• Manages migration efforts into the component content management system and ensures content is distributed to various communication channels as appropriate.
• Leads the development of all cross-product content by representing the department in project discussions in order to plan for and develop content.
• Serves as point of contact for, consults with, and guides planning and decision making on deliverables, including complex, new and/or cross-product initiatives.
• Translates high-level product requirements, communications schedules, and frameworks into detailed, executable content plans.
• Develops, manages, and prioritizes deliverables during content production, and engages key stakeholders in planning for enhancements to content during optimization phases, including:
  • determining impact of deliverables
  • making recommendations on platform(s) to use
  • working with stakeholders to ensure awareness and/or buy-in as needed
  • creating documents that meet accessibility requirements for structure (tagging) and alternative text
• Keeps the team informed of the progress on cross-product content development.

This could be the job for you if you have (minimum requirements):

• Five years of progressively responsible professional writing experience that includes experience creating, writing and coordinating technical communications and large volumes of complext content
• Experience in a consultative role or as a team lead
• Excellent interpersonal skills and ability to communicate and work collaboratively within teams and across the organization
• Excellent writing and editing skills
• Strong working knowledge of graphic design and visual presentation
• Excellent organization and prioritization skills to allow for the handling of multiple projects simultaneously
• Ability to turn around high volume of work with focus on quality
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, SharePoint, and Salesforce
• Ability to work in a range of formats, including Word, Excel, PowerPoint, Acrobat Pro, and HTML
• Customer-centric focus
• Skills and knowledge required for success in this position attained through experience, education (Bachelor’s degree in English, Communications, Journalism, or a related area of study) or a combination of both

It’s a plus if you have:

• Experience serving customers in the education industry
• Experience using Adobe reviewing tools
• Knowledge of web and pdf accessibility tools
• Knowledge of the requirements and skills in accessibility testing and remediation strategy
• Training in Information Mapping, DITA, and/or other topic-based authoring processes

About ACT

When ACT was founded in 1959, it disrupted the assessment industry with a new approach to helping students better understand their readiness so they could take steps to improve it. By leveraging our expertise and authority in assessment and research, we will again disrupt the industryhelping more people learn, better measure their progress, and improve their navigation through life’s transitions.

More than ever before, ACT is fulfilling its mission of helping people achieve education and workplace success. We’re doing it by pushing the boundaries of learning innovation through the work of our people, who we call team members because we’re all in this together.

We know transformation does not come without challenge. That’s why ACT invests in a variety of experiences for team members to strengthen their connections, explore ideas, learn from customers, and celebrate success.