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Wavebreak is the leading email & CRM agency for direct-to-consumer, ecommerce, and retail brands. We're a boutique agency that is continuing to grow and expand in 2023.
Our clients are brands you know and love, ranging from billion dollar public organizations to DTC brands.
As a key member of our team, you’ll join our fast-paced culture and have the opportunity to fast-track your career growth, learning more in a week than you used to learn in a month.
Our tight-knit team is 100% remote, but we are constantly collaborating together to drive top-tier results for our clients.
If you’re an email geek looking for your next opportunity to grow and be challenged, we would love to hear from you.
What You’ll Do:
- Work with clients directly as their account lead, discussing strategy and performance on weekly calls
- Create and oversee client strategy from promotional calendars to strategic roadmaps
- Ideate campaigns and write copy for a variety of ecommerce and direct-to-consumer brands
- Build and schedule email & SMS campaigns and automated flows inside Klaviyo, Attentive, and other enterprise-grade ESPs (Iterable, Braze)
- Create monthly reports detailing email & SMS performance on a client-by-client basis
- Oversee execution and QA to ensure the highest quality work and our 100% error-free rate
Requirements:
- 2+ years experience email marketing for ecommmerce/retail brands
- Strong organizational skills with the ability to manage multiple projects and tight deadlines.
- Experience with advanced email and SMS software including Klaviyo, Attentive, and more.
- Strong technical skills including experience with Google Analytics, Microsoft Office, and Google Looker Studio (preferred) to continuously share metrics and optimize campaigns
- Copywriting skills. You can write compelling subject lines, headlines, CTAs. You can spot a good email from a mile away
- Deep knowledge and understanding of best-in-class email/SMS marketing, plus ecommerce marketing in general
- Experience excelling in fast paced environments.
Benefits:
- Competitive salary depending on experience
- Startup vibe building an industry-leading agency
- 100% remote, US / Canada
- Unlimited paid vacation, minimum 2 weeks recommended
- Paid company holidays, including week-long holiday break
- Paid sick days
- Monthly health insurance reimbursement ($200/mo)
- Work alongside smart, talented people who will push you and help you grow
- A fun, and ever-changing work environment with a great team and a variety of awesome clients from startups to enterprise brands
Note: This role will work New York Eastern Time hours, 9am to 5pm EST.