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***Must own a computer and reside in either Utah, Arizona, Iowa, Florida, Oklahoma, Idaho, Texas or Nevada.
About Us:
As part of the WorkWave family, Slingshot has been voted one of the best Utah start-ups, awarded Best Company Culture and Best Companies for Diversity, and we've been recognized by Inc Magazine as one of America's fastest growing companies (#146!!!). While we got our start in Lehi, Utah, our teams now work from their homes across the United States. We believe in a world where conversations matter, where technology enhances human interaction instead of replacing it, and where people can effortlessly connect with service providers that help home feel like home.
The Role:
As a Remote Customer Service Representative you'll connect customers with top-notch home services provider– all from the comfort of your own home. You'll help to trouble shoot potential issues, answer questions, and schedule future services. You'll be the "face" of Slingshot and it's customers.
What You’ll Do:
- Take a fast-paced customer service approach to helping callers
- Promote and represent the services and brands of over 300+ home service companies located across the US, Canada, and the UK
- Field inbound calls and place outbound calls regarding available services and products
- Troubleshoot and resolve potential customer issues
- Provide friendly and top-notch customer service
*The duties and responsibilities described are not a comprehensive list and additional tasks and duties may be assigned to team members from time to time; or the scope of work may change as necessitated by business demands.
Requirements
What You’ll Bring:
- Minimum 1 year of call center experience. (Sales experience always helps too!)
- A knack for speaking with people who have erse backgrounds, and different world views
- Awesome verbal and written communication skills
- An upbeat and eager attitude; ready to get your boots dirty at a fast paced start up environment
- Passion for being better tomorrow than you were today
- Your own computer equipment prior to starting (here's a list of what's required: https://slingshot.zendesk.com/hc/en-us/articles/11... )
- Some weekend availability
Benefits
What You’ll Get:
- Competitive pay: $14 per hour plus BONUS ($12 during training)
- WFH - Work from Home. We’ve been doing this since before it was cool
- Hang-gliding accident? Flesh-eating bacteria? World turned upside down and down know where to start? We provide access to an award-winning Employee Assistance Program, short-term disability, and life insurance free of charge
- Paid Time Off and Wellness Days
- Growth / development potential! We’re aggressively growing and just like Bruce Banner, so are our team members
