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About CoinTracker
Applying
Please apply directly on our careers page — applications via YC are unmonitored!
Overview
CoinTracker is a portfolio assistant for cryptocurrency. Used by over 1 million cryptocurrency holders with over $50 Billion in crypto assets on exchanges, it enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets.
Our mission is to increase the financial freedom and prosperity of iniduals and companies.
Some things we’re proud of:
💲 Over $50B in crypto assets are tracked on CoinTracker
📈 Profitable and growing rapidly
🤝 Partnered with Coinbase, TurboTax, H&R Block, OpenSea, Wolters Kluwer, and other industry leaders
💼 $100M Series A from Accel, Y Combinator, Initialized Capital, 776 Ventures, Serena Williams, and more
🗺️ Founders: Jon and Chandan previously built TextNow (scaled to 200 million downloads) and worked at Google[x] & Google
About the role
CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.
Some things we’re proud of:
📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)
💲 Profitable
🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders
💼 Venture-backed by Accel, Y Combinator, and other top investors
🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google
Learn more about our mission, culture, and hiring process.
Your opportunity
Join our tight-knit early-stage distributed team that thrives on interesting technical challenges and building magical products that improve people's lives. As the founding client services Account Manager at CoinTracker, you will be the trusted advisor for some of our largest customers. You will define the strategy for our VIP concierge service and account management efforts. As our eyes and ears in the field, you will find new use cases and help our customers solve their most pressing problems. You will be a highly visible product expert in CoinTracker's offerings, learning, knowing, and teaching how to work with and leverage our latest solutions.
You will
Build out a framework for providing delightful, white-glove experiences to strategic CoinTracker clients
Develop new and existing relationships to drive adoption and retention of CoinTracker’s products
Work directly with clients to understand their goals and motivations, and deliver empathetic resolutions to product and technical needs
Work with our partners to understand their highest priority customers
Collaborate with our internal engineering, design, product, and partnership teams to inform the product roadmap
Some of the skills we're excited about
Customer-first attitude with a strong sense of empathy
A background working with VIP or high net worth iniduals
A passion for personal finance and investing
We're looking for someone who
Is excited to build out their own vertical in a high-energy organization
Loves to experiment, iterate and learn rapidly
Enjoys building relationships with clients and ensuring their success
Is passionate about cryptocurrency or other technology helping to bridge gaps in financial equity and prosperity
Is productive, resourceful, and an effective problem solver
Thrives in an early-stage startup environment with less stability and more ambiguity
Works effectively in a remote setting and are able to overlap with our core hours of 9 AM to 12 PM PT
Technology
Our engineering process includes:
- Code reviews
- Continuous integration
- Multiple daily automated deployments to production
- Automated testing with >85% code coverage
Some of the technical challenges we face are:
- Lots of data — billions of data points to track transactions and market pair prices.
- Data structures & algorithms — automated transfer detection, cost basis tracking, tax optimization, and more. Your CS fundamentals finally come in handy!
- Scalability — some cryptocurrency users, such as algorithmic traders, accumulate millions of transactions per year. CoinTracker needs to work seamlessly for those power crypto traders.
- Blockchain — whether it's running our own nodes, implementing xPub address generation and traversal, or parsing smart contracts to seamlessly support decentralized trading, we get our hands dirty with core blockchain technology.
- Technical complexity — integrating with hundreds of exchanges and blockchains, and supporting thousands of cryptocurrencies means we have to methodically architect our software and build critical monitoring systems to deliver a robust and accurate platform.
Our tech stack is:
- Web: HTML, Javascript, React, CSS, Sass
- Mobile: React Native, Expo, GraphQL
- Backend: Python, Flask, GraphQL, Postgres, Redis, Python RQ
- Infrastructure: GCP, AWS