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Internationalization Project Manager

CANADA – Remote, EMEA – Remote, LATAM – Remote, UNITED STATES – Remote

Full-time

Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on.

Working with Consensys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.

Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.

You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

About Customer Success

The Customer Success team at Consensys is focused on exactly that: making our customers successful. We’re looking for people who will step towards a customer who is asking for help and respond with innovative and creative ideas to help them course-correct. If you value constructive customer engagement and want to define the future of blockchain total customer experience, we’d love to hear from you.

What you’ll do

As Consensys grows in international prominence, teams across the company are confronting the need for translation and internationalization: in product interfaces, in documentation, and websites. The Customer Success Content Team (CSCT) is looking for an enthusiastic advocate of internationalization to help manage these efforts.

This Project Manager will be involved with translation processes in a variety of capacities; some projects will be under their direct control, while on others their role will be limited to an advisory capacity.

Your responsibilities would include:

• Liaising and maintaining relationships with existing language service providers
• Scoping, planning, and execution of translation projects from the client side, including:
  • Maintaining contact with client teams within Consensys
  • Advising teams regarding translation workflow processes, and guiding them in decision-making to ensure a successful workflow
  • Assisting with financial approval and invoicing
  • Transfer, configuration, and deployment of translated materials

In coordination with the CSCT Manager and team:

• Maintaining internal documentation of processes for performing internationalization
• Ensuring internationalized content stays up to date
• Maintaining Style Guides in multiple languages, for specific workstreams and in general for the company
• Promote and support the standardization of internationalization processes and workstreams in the interests of efficiency and consistency

It would be great if you brought this to the role

• A solid background in either professional translation (either freelance or in-house) or translation project management, or both
• Experience managing a team or network of freelance linguists in order to meet business needs
• A passion and willingness to advocate for improving accessibility of content and tools through internationalization
• Curiosity and a willingness to learn about the new technology we’re building
• A flexible attitude and a willingness to work proactively across teams

Nice-to-have:

• Desktop publishing and document formatting experience
• Crypto or web3 knowledge and / or experience
• Knowledge of multiple natural (human) languages
• Experience with Content Management Systems, GitHub, or software development processes in general

Don’t meet all the requirements? Don’t sweat it. We’re passionate about building a erse team of humans and as such, if you think you’ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environmentapply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we’re ready for you to challenge our thinking on who needs to be in this role.

Consensys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Consensys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/).

The salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills.

US pay range (not including bonus, equity or other benefits)

$77,000$155,000 USD

Benefits

Competitive benefits

We have a comprehensive and competitive benefits package to make sure we’re looking after you and what matters most.

Equity

We believe in ownership and want everyone to have a stake in our future success, that’s why you’ll receive equity when you join us.

Recognized in the blockchain and Web3 ecosystem

Working at ConsenSys is a tremendous reference for your career. You’ll join a network of entrepreneurs and technologists that extends across the global crypto ecosystem.

Continuous learning & opportunities

We provide ongoing growth and development through on-the-job learning, and the ConsenSys Advance Program which includes full access to Coursera, bespoke and technical learning programs and ConsenSys Academy our world-class blockchain and Ethereum program.

Unlimited vacation/holidays

We value downtime to recharge and reset, ensuring everyone at ConsenSys has work/life balance. In addition, company-wide we participate in zero productivity days to take a break from work, shut down, and sit back and relax.

Flexible working arrangements

With our global workforce we have fine-tuned asynchronous working which means we have a lot of flexibility in the structure of when we work and how we work together.

Remote first

You’ll be joining a team based all over the world. Providing the unique opportunity to work with people from across 6 continents.