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Benefits Coordinator

at Neo4j

Remote: United States

About Neo4j:

Neo4j is the world’s leading graph data platform, and is one of the 20 most popular databases in the world, and the leader in the rapidly emerging Graph Database category. We’re building the technology that enables connected data to solve the world’s most pressing problems.

In fact, 75% of the world’s Fortune 100 companies use Neo4j for their mission critical applications. We’re building the technology that enables connected data to solve the world’s most pressing problems, such as helping to cure cancers, address diabetes, and get humans to Mars. We’re proud to fight fraud, crush pandemics, and even help journalists uncover the truth.

Find out more at neo4j.com and follow us at @Neo4j.

Our Vision:

At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

Job Overview:

Neo4j is looking for a customer service driven Benefits Coordinator who is comfortable working both independently and as part of a team, in a remote first environment with significant exposure to employees, manager and leaders. This role will be the Subject Matter Expert for US benefits, administering all US company benefit plans, including group health, flexible spending, dental, vision, disability, life insurance, retirement and wellness. Reporting to the Sr. Director of Total Rewards, the Benefits Coordinator is the support system for a fast-paced Total Rewards team and will work closely with the entire company to ensure that their Benefits needs are addressed. While this is currently a US benefit position, this role has the opportunity to grow into a global benefits position over time, administering our benefits across our locations in EMEA and APAC.

The Role:

• Administer employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.
• Act as a liaison between our benefit broker support team and our employees as questions arise.
• Maintain employee benefits administration systems, ensuring benefits changes are entered appropriately within the HRIS/payroll application for accurate payroll deductions.
• Audit benefit invoices for all group insurance policies and maintain statistical data relative to premiums, claims, and costs.
• Prepare annual open enrollment process for employees by working with benefits brokers and our benefits enrollment system.
• Process and administer leave-of-absence requests and disability paperwork as well as medical disability, FMLA and state leaves (where applicable).
• Assist with completing benefits reporting requirements.
• Assist the HR department in carrying out various human resources tasks, programs, and procedures for employees.
• Assists in various projects as need arises.

Desired skills:

• High School diploma or equivalent required, Associates or Bachelor’s degree is preferred
• 1-3 years of experience in employee health benefits
• Strong interpersonal, communication and customer service skills; able to effectively communicate with people in stressful situations
• High attention to detail, ability to maintain confidentiality of all employee records and information.
• Excellent proficiency in Microsoft Excel, with strong skills working with spreadsheets and data reporting.
• Able to maintain current knowledge of the laws and regulations regarding health and welfare plans
• Global benefits experience is a plus

Country:

• #LI-Remote

Why Join Neo4j?

Neo4j is, without question, the most popular graph database in the world. We have customers in every industry across the globe, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.

• Neo4j is one of the fastest scaling technology companies in this industry. Well over $100M ARR and still rapidly growing.
• Raised biggest round of funding in all of database history ($325M Series F).\
• Backed by world class investors like Google Ventures (GV), Neo4j has raised over $582M in funding and is currently valued at $2Bn. This puts them among the most well-funded database companies in history.
• 75% of Fortune 100 use Neo4j with more than 800 enterprise customers including Comcast, eBay, Adobe, Lyft, UBS, IBM, Volvo Cars and many more.
• Emil Eifrem (CEO) has built an amazing culture that prides itself on relationships, inclusiveness, innovation and customer success.
• Countless awards in the industry. Massive Enterprises and inidual developers/ data scientists love Neo4j. Strong sense of community and ecosystem is built around the platform.
• A recent Forrester Total Economic Impact Study pegged Neo4j as delivering 417% ROI to customers.

We encourage you to apply even if you don’t 100% fit the qualifications above. Why? Because we are committed to building an environment that fosters belonging, which means valuing intellectually honest discussions and being receptive to new ideas and perspectives.

One of our central objectives is to provide an inclusive, erse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience.

Neo4j Values:

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

(we)-[:VALUE]->(relationships)

(we)-[:FOCUS_ON]->(:UserSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [Open’, Inclusive’}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments)

Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j’s recruitment process to understand how we will handle the personal data that you provide.

More information at www.neo4j.com.