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Medical Scheduling Coordinator – Remote
Location: Brewster, New York; United States
full-time
About Us
Welcome to Akumin! As a leading provider of radiology and oncology services in the United States, we are dedicated to improving the diagnosis and treatment of patients through the use of advanced technology and expert clinical and operational knowledge. Our network of owned and operated imaging locations offers a range of outpatient diagnostic procedures, including MRI, CT, PET, and more. In addition, we provide a full suite of diagnostic imaging and cancer care services, including radiation therapy, to over 1,000 hospitals and health systems across 48 states. Our goal is to make healthcare more efficient and effective for both patients and providers. Thank you for considering a career with us!
Benefits Offered Depending on Eligibility:
- Medical, Prescription, Dental & Vision
- Savings and Spending Accounts: HSA & FSA
- Company Paid Life Insurance, AD&D and Disability
- Supplemental Life Insurance and AD&D
- Employee Assistant Program
- Retirement Plan and Company Match
- Paid Time Off: Vacation, Sick, & Holiday
- Additional Voluntary Benefits!
Job Responsibilities
The Scheduling Coordinator answers incoming calls and makes outgoing calls to schedule appointments and pre-register patients for Alliance Imaging sites nationionwide. Determines the needs of other calls and transfers to the appropriate personnel and ensures every customer receives the highest level of customer service.
Specific duties include, but are not limited to:
- Makes outgoing calls and receives incoming calls to schedule appointments and pre-register patients based on the daily Task List.
- Follows prescribed list of questions and provides standardized responses to get and give information during scheduling/pre-register calls.
- Determines needs of customers’ incoming calls on the automated call distribution system and transfers to appropriate personnel to meet their needs.
- Completes any additional job duties given by the Scheduling Manager or Scheduling Lead.
Position Requirements
- High School Diploma or equivalent experience required.
- 1-2 years experience in medical or related field required.
- Able to work with multi-phone systems, computers and general office equipment.
- Must have good communication and interactive skills to work with Patients, Physicians and Team Members.
- Medical scheduling experience preferred.
- The COVID-19 vaccination is/may be a condition of employment.
- All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
Standard office environment.
More than 50% of the time:
- Sit, stand, and walk.
- Repetitive movement of hands, arms and legs.
- See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
- Stoop, kneel or crawl.
- Climb and balance.
- Carry and lift 10-20 pounds
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