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About Magic
We are a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.
Why this role existsThe Customer Success Manager for Magic Dedicated Product will manage the client relationship with multiple assistants, aiming to understand their core needs, address business pain points, and build trust and product knowledge. This role will ensure that client needs are met, assess the capacity of their current assistants, and identify ways to supplement their requirements with the Dedicated product.
Interested candidates must:have at least 3 years of prior experience in account management, relationship management, or customer success.have a proven ability to meet or exceed revenue and retention goals.have experience working with B2B clients, preferably within the UShave experience dealing with C+-level clients.be proficient in using CRM software such as HubSpothave a Bachelor's Degree in any course.
To set your expectations, you must know that…Work schedule is between 10pm to 10am Philippine time, 5 days/weekSalary budget is Php70k-100k per month.Full-time regular position with government benefitsPTO credits and HMO coverage available upon regularization100% remote position with provided office equipment.
Read on the full job description and apply through this link: https://apply.workable.com/magicrecruitment/j/EABAB23F9B/
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