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Mintlify is looking for a Customer Success contractor to help support our post-sales customer journey, including ticket management, account growth, and retention. You will be working closely with our customers - identifying problems and working to improve their experience with the product.
About you
* Interested in building experiences that impact millions of developers
* A collaborative team player who believes in the power of strong teams to drive change* Prior experience in Customers Success in B2B SaaS or a complex technical market* Ability to synthesize and prioritize a large volume of customer requests and questions* Excellent communication and interpersonal skills, capable of building and maintaining strong relationships with partners and stakeholders",