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Staff Product Manager, Browse Experience
Remote, United States
Regular
Product
About Pinterest:
Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.
Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.
Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.
The Discovery Experience team at Pinterest is seeking a Staff Product Manager to drive experiences that help Pinners evaluate, take action on, and refine their ideas. This role will drive some of the most critical surfaces at Pinterest, like Close Up, that are used by millions of Pinners every day and are a key part of the success of teams all across the company. The experiences you envision and build with a world class team of engineers, designers, and researchers will directly drive engagement, shopping and revenue on Pinterest. Come join the team that’s at the heart of the Pinterest experience, and make your mark on how Pinners enrich their lives and make their dreams a reality!
What you’ll do:
- Work on product strategy, development, and execution for evaluation experiences at Pinterest, such as the Close Up surface
- Deliver an engaging, cohesive, and frictionless experience for hundreds of millions of Pinners who are looking to get more information about, take action on, and refine ideas they find
- Partner closely with engineering, design, research and analytics to define, measure, and drive execution: understand erse Pinner needs to create experiences that match our wide breadth of audiences and business objectives
- Collaborate across product teams to drive alignment and resolve dependencies, creating a unified vision for where evaluation experiences are headed at Pinterest and how teams come together to create that experience
- Mentor and build capability in your peer product managers within Discovery
What we’re looking for:
- Demonstrated success in product management or related experience at fast-growing companies
- Experience developing full-stack consumer-facing experiences at scale and advocating for your vision of these experiences
- Proven ability to work cross-functionally and cross-team/org to deliver great user experiences on time in a highly collaborative environment, influencing, escalating, and establishing working models where needed to move quickly across teams
- Ability to move quickly and make appropriate trade-offs based on data analysis and qualitative feedback from Pinners
This position is not eligible for relocation assistance.
#LI-REMOTE
#LI-REX
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only
$135,150$278,000 USD
Our Commitment to Diversity:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify [email protected] for support.
Product Manager, Provider Connections
at Datavant
Remote, United States
Datavant is a rapidly growing health information technology company with a mission to connect the world’s health data to improve patient outcomes. Datavant works to reduce the friction of data sharing across the healthcare industry by building technology that protects the privacy of patients while supporting the linkage of patient health records across datasets.
By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble iniduals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs. Read more about our culture and benefits here!
The Switchboard team is modernizing the historically fragmented and manual process of medical record exchange with a digitally-enabled platform that rapidly connects our vast network of healthcare providers and data holders with a variety of authorized users – including patients themselves.
About the Role
The Connections team is building the technical foundations of data interchange with our health system partners. You will build the foundational tool which facilitates the health data flows that power our network. You will work closely with implementation and product success partners, as well as with our extensive provider operations and services groups. This tool is currently operational in many health systems and serving our customers today, and the room to grow and expand impact is massive.
You will set the vision for what success looks like, determine how to use the organization’s resources to get there, and drive execution by motivating and hands-on doing. All of this is guided by understanding the customers’ needs and mapping that to current capabilities to define the roadmap that will complete the vision. Specifically you will:
- Set the vision for your product by outlining the customer need, how we solve the problem and how this will evolve in 3 months, 1 year, and 5 years from now.
- Be customer centric by obsessing about solving the customer’s problem. You engage with customers and customer-facing teams on a daily basis and see shipping features as just one tool in your toolkit.
- Be decisive by identifying current and future areas of ambiguity and providing direction along with reasoning and analysis. Others see you as a source of authority, reinforced by your exceptional judgment on a range of issues, including business, technical and organizational and an ability to articulate your perspective effectively.
- Write great product requirements that provide clarity and motivation for what we need to build. You will be noted for your ability to generate workable solutions, avoid potholes, take good ideas from wherever they come, all anchored by a complete understanding of the systems your product touches and the ways in which they are used in practice. As part of the requirement development process, you know how to lead discussions and bring others along with you.
- Drive adoption by working closely across an organization. You add value to this process by removing objections and roadblocks; you get value from this process by getting a firsthand view of how the product is received.
- Be a leader through example and attitude.
- Operate like an owner with a “no job is too small” attitude, doing what is needed to make your product and Datavant a success.
About You
- You have 3+ years in a product management, product strategy or a similar role ideally at a B2B health tech or health care company. Bonus points if you’ve tackled data interoperability or integration initiatives, e.g. using APIs, FHIR standards, HIEs, and/or EHR connectivity platforms.
- You have a technical background, with 2+ years of experience or background in engineering or technical product work.
- You are highly organized and have strong project management skills: others are confident in a project’s outcome when they know you’re owning it.
- You have high bandwidth and high productivity: others wonder where you find time to do all you do. Your secret is that you are quick to understand, formulate and respond.
- You write exceptional documents, presentations, diagrams, and mockups. Your documentation leads to discussions about the content, not about what is intended.
- You are a great communicator and have the confidence to lead planning meetings with anyone or any group within the company. You have the ability to explain strategies, rationales and products in terms that each audience can understand.
- You work hard. You are at your best working at full speed, and you love what you do.
- You are motivated by getting stuff done. You are wired to both set the big vision and to make continual steps towards that vision. Neither vision setting nor execution is satisfactory by itself to you – you want both.
- You are a team player. You always put yourself in other’s positions and understand their motivations, needs, perspectives and potential points of confusion.
- You are proactive. You define how the product should evolve and bias to action.
We are committed to building a erse team of Datavanters who are smart, nice, and get things done, where every Datavanter is empowered to bring their authentic self to their work. We are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks (competitive San Francisco rates for US-based roles) and industry best practices.
We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. This means we default to simple job titles (e.g., Software Engineer) rather than complex ones (e.g., Senior Software Engineer). The range posted is for a given job title, which can include multiple levels. Inidual rates for the same job title may differ based on level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $150,000 – $170,000.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be anonymous and used to help us identify areas of improvement in our recruitment process. (We can only see aggregate responses, not inidual responses. In fact, we aren’t even able to see if you’ve responded or not.) Responding is your choice and it will not be used in any way in our hiring process.
About Acala
Acala’s mission is to build and nurture the autonomous financial infrastructure of the decentralized web. Delivering on this mission will bring more financial accessibility, opportunity, and prosperity to everyone on the planet through a new, open financial system.
Our core project is the Acala Network itself, which we expect to become the multichain DeFi hub built on top of Polkadot. We’ve built a suite of financial primitives including; decentralized, multi-collateral stablecoin; trustless liquid staking derivatives, and Decentralized Exchange, EVM app platform, and multichain asset router.
These primitives will be used by other teams to power open DeFi innovations, and remove the need for the intermediaries that inhabit almost every conventional trust-based financial system. We have secured our support from eminent backers like Polychain, Coinbase Venture, Pantera and many more.
About the role
As a DeFi App Product Manager at Acala your goal will be to keep our Engineering team focused on building what our growing network of DeFi customers wants. You’ll need to balance data-driven UX decisions with the technical demands of an Engineering Team liaison. Examples of Products that you could work on include:
- Acala’s Decentralised App suite for all DeFi activities
- Our Karura dApp suite, a sister suite for similar DeFi activities on Kusama
- Our EVM app platform, built upon the Polkadot blockchain network
- Extensions of all of these products into third party applications
This is an end-to-end Product Management role, best suited to an ex-Dev who has experienced the commercial side of web-based software products. The role will benefit from an in-depth knowledge of DeFi application practices, and the common pitfalls they succumb to, but you don’t need to be a Crypto expert.
You’ll be taking Software Products from conception to launch, and without basic DeFi user knowledge then you may find the learning curve quite steep, but you won’t be alone. You’ll be brainstorming app possibilities with an experienced DeFi PM, as well as the Acala founders themselves, and our Engineering Team of 20+ distributed throughout China and New Zealand.
Our ideal candidate will be a multi-lingual (English & Mandarin Chinese) DeFi user and an experienced Software Product Manager, who has already spent some time working with blockchain applications - whether commercially successful or not. But at a minimum we need a code-fluent Product Manager with a mature interest in decentralised applications, and the general concept behind blockchain applications.
Full Time | Contract | Competitive Salary | Remote APAC
What you’ll do
- Define & Own Product Roadmap goals
- Define [and re-define] functional software specifications
- Navigate workflows & wireframes with our Engineering team
- Execute UX enhancement projects
- Co-ordinate Product launches with our Community & Growth Managers
- Occasional ad-hoc projects with 3rd parties
What it takes
- 3 years of Commercial Software Product Management experience
- Passion for working with innovative Software Developers [50% of the job]
- A Demonstrable methodology for increasing efficiency across teams
- Fluent English & Mandarin Chinese
- A Software Engineering background is beneficial
What we offer
- Competitive contract-based compensation (you’ll have to invoice us from wherever you are)
- Flexible working hours within Pacific timezones
- Collaborative, transparent and empowering work culture
- Meaningful work on creating better technologies for a fairer future
- Opportunity to work in a multinational, high-performance team with erse backgrounds
Our Team
With 20+ full-time team members working across 8 different countries, our team is truly decentralised. We’re some of the leading blockchain innovators, Substrate & Rust engineers, full-stack dApp developers, & Economist Analysts. But we’re just people like you, working from our shared desire for a fairer and more inclusive financial system, in direct contrast to the clear shortcomings of the current institutions that run our world.
Our Values
The community we’re building is shaped by our values and fuelled by the needs of all humans:
- Inclusion, Care, Trust, and Respect
- Empowerment
- Guidance and Support
- Friendship, Community, Real Relationships
We’re building Acala based on a core set of values we believe are in line with the tenets of web3:
- True decentralisation
- Less Trust, More Truth
- Integrity
- Accountability
- Empowering iniduals with more autonomy
NOTE: To all external Recruiters who have ’exciting profiles’ to share with us, please do so knowing that without signed terms & conditions Acala deem any introductions made to be a complimentary courtesy to the development of the world’s Web3 infrastructure. Thank you for your support.
Chief of Staff
Discover. Savor. Connect. Welcome to the chef’s table.
Cozymeal is the leading global marketplace featuring the best culinary experiences and cookware, including top-rated cooking classes, private chef meals, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides and much more!
Consumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology and other unforgettable culinary experiences. Whether it be for date nights, birthdays, holiday celebrations or team building events, you’re guaranteed a world-class experience. Plus, you can purchase our curated, high-quality cookware as a gift or for use at home.
In addition to providing customers access to world-class culinary experiences, products and content, we also provide a great source of income to our partners that includes chefs, sommeliers, guides and mixologists. For this, we were recognized by the Global Good Fund in 2019.
Serving both customers and our culinary partners is our top-priority and ingrained in our culture and in how we run our business every day. We continuously strive to curate the best culinary experiences and products and to create the best content for the millions of customers visiting our site while providing additional support and business to our partners.
About the Role:
We are looking for a rockstar full-time Chief of Staff to work closely with Cozymeal’s CEO. The inidual in this role will take on some responsibilities from the CEO and, over time, run one or several departments at the company. This is a high potential role with the opportunity to grow into the Director of Operations, VP of Operations and ultimately the COO role at Cozymeal. The position will have an immediate impact on Cozymeal’s productivity and growth by streamlining strategic initiatives and overseeing business operations.
A Day in the Life of Chief of Staff at Cozymeal:
- Oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership
- Review, design, and execute improvements to organizational processes; find knowledge and skills gaps and help address them
- Refine existing KPIs and define new KPIs to keep track of the most important metrics contributing to the company’s overall success from demand (customer demand), supply (partners such as chefs, food tour guides & sommeliers) and operations (customer support & partner operations).
- Work with the partner recruiting team leads (aka expansion team leads) on focussing on the right markets, hiring the right partners and optimizing the partner on-boarding process to meet our existing demand most effectively.
- Work with both the partner recruiting and partner operations team leads on maximizing partner success on the platform.
- Work with the customer support and sales team leads on ensuring all important metrics are met.
- Lead the implementation of important features to optimize and further scale the company’s operations.
- Collaborating with executive team members to determine and prioritize business strategies
- Identifying customer acquisition projects with greatest impact and ROI for the company.
Requirements Include:
- Bachelor’s in business, economics, mathematics, sciences, engineering or related field.
- MBA or graduate degree is a plus.
- 4+ years of experience in management consulting required.
- Experienced leader with the capability of understanding the lowest level of detail and demonstrating a willingness to “roll up your sleeves” to get things done.
- Exceptional leadership skills, adept at leading the work of a team, delegating and assigning work and owning team outcomes.
- Ability to scale the business through systems, processes, partners and people development.
- Excellent communication (written + spoken) and interpersonal skills.
- High attention to detail.
- Fast learner.
- Strong data analysis skills.
- Not required but a plus: Culinary experience.
What We Offer:
- Work anywhere in the world (we are 100% remote team)
- Competitive pay.
- Stock options (after 1 year with the company).
- Opportunity to grow within the organization to a leadership role.
- Opportunity to learn from some of the best in the industry.
- Great work environment with a strong and friendly team of co-workers.
Hours: Full-time
Location: Worldwide. This is a remote role and qualified candidates from anywhere in the world can apply for this role.
If this sounds like you, then Cozymeal just might be the right place for you! Welcome home!
Senior Engineering Manager k6 (Remote, Canada)
Location: Global (Remote)
We are looking for an Engineering Manager to help us grow and develop our k6 Engineering team. Our managers take an active role in creating a productive environment for our engineers; be it through removing blockers and impediments, facilitating cross-team collaboration and understanding, or by aiding the team in helping themselves by constantly improving and refining their working practices. You’ll be responsible for managing a team of distributed engineers working across a variety of systems and helping them to perform at their best.
Requirements:
- The core focus of the role is on people management but you should have enough technical skills/understanding of our stack to manage a highly technical team/product.
- You will act as project manager as well as working with product owners to ensure the product roadmap is defined and up-to-date
- You have a strong software engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves
- You will be comfortable working with engineering teams who have a strong sense of autonomy in their decision making, be it technical or product focussed
- While you’re great with people and adept at managing relationships, you still keep up-to-date with the latest technical trends and shifts in order to maintain and enhance your understanding of the challenges your teams face
- Ideally you will have a Computer Science degree or equivalent experience and have worked as a Software Engineer before moving into Management
- We work with Go and Python for back-end development.
- You will have familiarity with using and building RESTful APIs
- Familiarity with Git, Linux, k6, Prometheus, Graphite, Influxdb and/or Elasticsearch would all be a strong advantage
- Familiarity with public Cloud and/or Kubernetes would be a strong advantage
Your day-to-day will include:
- Regular 1:1s to ensure your direct reports are motivated, happy and engaged
- Coaching and mentoring of your direct reports
- Providing continuous feedback to engineers to ensure that they can add value while maintaining high standards
- Contributing to and reviewing design documents for upcoming features
- Ensuring features are well-defined and ready for development
- Advising your reports on how to break down features into tasks
- Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs
- Maintaining headcount by working with our People Ops team to attract and hire talent
About Grafana Labs: There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include four other open source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana OnCall (for on-call management).
Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.
A note about covid-19: All Grafanistas who wish to attend in-person events or travel for Grafana Labs must be fully-vaccinated.
Equal Opportunity Employer: At Grafana Labs we’re building a company where a erse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and ersity builds a strong organisation and we’re working hard to make sure that’s the foundation of our organisation as we grow.
For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Senior Product Manager
- R7914
- Remote
- Remote, United States
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
Senior Product Manager, Toast Web
Are you bready* for a change?
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.
About the Role:
We are looking for an amazing product manager to own and drive the evolution of the authenticated Toast experience – Toast Web. Toast Web is our core software that all our web applications live in. As a Product manager of the Toast Web, you’ll collaborate with cross-functional partners across all business lines, and work closely with your researchers, designers and engineers to create a next-generation Toast Online experience that is simple, clear, and delightful. We’re a passionate team driving the consistency and integrity of the current, and strategy and vision of the next generation product experience at Toast. We operate both as a well established platform team, and as a startup with high ambitions and a focus on experimentation, testing, and iteration.
About You:
You are obsessed about understanding customers and their needs, and measuring impact of products you release. You love solving complex problems and scaling simplicity for customers. You are grounded in data, customer feedback, cross-functional partnerships, and an ability to translate customer needs and product vision into world-class experiences.
You have a proven track record of building and shipping amazing search enabled web-application experiences for business users and consumers. You understand the power of extensibility and reusability mobile, as a form factor, and the ways in which it will help scale transform existing use cases and customer needs across multiple form factors.
About this roll*:
- Own and drive the vision and strategy roadmap for the next generation of Toast Web, reimagining how restaurant managers interact with Toast, as well as how our internal teams code the front-end of applications living within it.
- Work closely with designers and developers to concept, prototype, ship, measure, and improve product features
- Translate product strategy into detailed product requirements
- Research and get to know customers directly through close collaboration with sales and customer
- success, customer care including joining sales and customer care calls
- Champion customer needs internally by building strong relationships horizontally and vertically within Toast
Do you have the right ingredients*?
- Has experience as a product manager for a business and consumer web application products
- Obsessed about productivity and efficacy metrics to help customers get their job done in an intuitive and frictionless manner
- A proven track record of working collaboratively and effectively with cross-functional teams, and partnering across business lines
- Passion for and knowledge of restaurant tech, productivity tech or business communication tech
- Entrepreneurial mindset and ability to create a compelling vision from ambiguity and achieve product market fit
- Take ownership of leading a product from concept to market while ensuring the product supports the company strategy and meets defined business objectives
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds. The restaurant industry is one of the most erse industries. We embrace and are excited by this ersity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals. Baking inclusive principles into our company and ersity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.Our Spread of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs.
*Bread puns encouraged but not required
#LI – Remote US
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
- $124,000—$198,000 USD
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most erse industries. We embrace and are excited by this ersity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and ersity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process.
Implementation Manager
Location: Remote-US
We are searching for an Implementation Manager to join our fast-growing Implementation team. The right candidate has the ability to translate business objectives into compelling solutions and actionable recommendations.
In this role, you’ll get to:
- Be the client point person for all interactions following the close of a deal and ultimately responsible for driving project plans to completion
- Articulate the technical requirements and key architecture considerations for development and implementation
- Work closely with prospective and existing customers in collaboratively designing solutions to be built on the 1upHealth platform
- Partner with the 1upHealth Product team to identify new features and requirements based on customer feedback
- Configure and perform technical product demonstrations with our software
- Interface with technical SMEs from customers directly during sales and implementation
- Define solution architecture for customers implementing the 1upHealth platform
- Drive business requirements definition during pre and post sales conversations
We are looking for people who have:
- Strong project management skills driving large enterprise-wide programs to completion
- Experience in consulting (or equivalent), ideally with a focus on healthcare
- Excellent interpersonal, public speaking, and written communication skills
- Expertise in managing complex projects and cross functional teams (engineering, data, dev ops)
- Ability to articulate technical topics to lay audiences, such as explaining what an API is
- Strong understanding of the payer marketplace, or the motivation to learn
- High energy level, enthusiastic, and adaptable in a startup environment
- Demonstrated experience selling and/or implementing cloud solutions
- Experience working with cloud service providers like AWS
- Knowledge of healthcare interoperability standards, including HL7 FHIR
- Experience working with healthcare claims and clinical data
- PaaS or Saas implementations experience preferred
You may also have:
- Bachelor’s degree
About 1upHealth
At 1upHealth, our mission is to unlock health data and improve industry outcomes. As leaders in FHIR interoperability, our platform makes it easier for partners to access, integrate, aggregate, and share data across a variety of systems. 1upHealth is building a data ecosystem to promote the digital transformation of the industry and encourage insight-driven healthcare.
We are proud to announce that we have been named 2022 Best Places to Work in the Small Company and Best Paying Company categories by Built In Boston.
Benefits
- 100% Paid BCBS Medical and Dental Insurance for Employees
- Vision Insurance
- Unlimited PTO
- Equity
- 401(k)
- Home Office Stipend
- Commuter Stipend
- Wellness Reimbursement
- Parental Leave (16 weeks for birthing parents, 6 weeks for non-birthing parents)
- Company Meetings with Free Lunch
Project Manager, Operations
USA (Remote)
Job Title: Project Manager, Operations
Work Location: USA (Remote)
Start Date: ASAP
Recently named one of Fast Company’s Most Innovative Companies and AdAge’s A-List Awards Social Media/Influencer Agency of the Year, Whalar is a global, award-winning creator commerce company that works closely with today’s biggest brands, content creators, and world-leading social platforms to deliver innovative and creative content. We differentiate ourselves by our unique capabilities, including proprietary technology, brand partnership expertise, brilliant creator talent management, and dedicated Web3 innovation practice.
We believe this is a rare chance to join a truly special team and to help us shape the future of a highly respected, growth-oriented business that is committed to doing well by doing good.
About the role:
The ideal candidate is accountable, organized, deadline-driven, and a proactive creative thinker who will help take our work to the next level. Reporting to our Project Director of Business Operations, the Project Manager will support programs and initiatives with Whalar Marketing and Brand Partnerships teams. This person will help facilitate materials for marketing and go to market initiatives, and take the lead on managing workflows on various projects.Here’s what you’ll do day-to-day:
- Support the Marketing team in project processes and workflows that streamline initiatives, and empower Cross Functional teams
- Contribute to the execution of high-quality marketing programs at scale with a sense of urgency
- Asset management across cross-functional teams
- Distribute assets to the creative team for content creation
- Own content feedback and approvals process
- Support activation of programs and partnerships for Whalar Marketing
- Create partnership and activation recaps and reports for internal awareness
- Oversight of additional projects as assigned
Here’s what we’re looking for:
- Minimum of 2 years experience in project management and marketing, advertising, or influencer space.
- Highly organized with strong attention-to-detail
- Ability to work on multiple projects simultaneously and autonomously
- Self-starter with a problem-solving mindset
- Experience in Google Suite, Excel and Powerpoint
- Clear communicator with the ability to provide concise, direct feedback and next steps for all in-progress, pending, and complete items.
- Experience with major social channels
- Expertise in the digital landscape with a keen understanding of the latest trends and initiatives of major digital and social platforms
- Experience with project management tools
- A passion for creators and the influencer marketing space
The salary range for this role is: $65,000 – $85,000 + bonus + benefits
Our values:
Our people are our superpower. At Whalar, ersity, equity, inclusion, and accessibility are at the core of who we are. We are deeply committed to reflecting on the unique journeys, authentic voices, and perspectives of our people, our creators, and the communities they represent. Our hope is to impact accessibility beyond compliance and help break societal stigmas and stereotypes. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for everything creator, we want to meet you, and we encourage you to apply.
The perks:
Whalar is a remote-first working environment, providing our employees with the flexibility to be their most creative and successful versions of themselves. Whalar is located across 18 states in the US and 6 countries including offices in London and Malaga, Spain. Whalar provides flexible benefits and collaborative work environments/experiences, empowering employees to work productively in a setting that best and uniquely suits their needs.
- Company-wide yearly bonus
- Medical, Dental, Vision
- 25 days of PTO + Sick days + Winter break
- Retirement planning with employer match
- Monthly phone/internet reimbursement
- Professional development stipend
- Home office allowance
- Fertility benefits
- 16 weeks of paid parental leave
- Calm App subscription (Add up to 4 dependents)
- Fwrd personal development App subscription
- Volunteer Days
- Identity theft protection & Legal assistance
- Life & Disability Insurance
- Pet Insurance
- Social Programs
- 4.5 day work week
Whalar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.
Title: Product Manager – Logistics
Location: Remote – US
Whatnot
Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, whether working remotely or from one of our offices. We are building a team that has experience from top tech, retail and payments platforms in the world.
We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others.
And, we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas.
Opportunity Size
Retail disruption is one of the largest opportunities in the startup space today. Livestream shopping is taking off around the world a $300B GMV market in China that’s grown 100% YoY. Whatnot is bringing it to the world through a community-first approach, starting in the U.S. where retail is a $5T market opportunity!
Role
- Drive the product roadmap, product strategy and roadmap execution for the Logistics team
- Define product requirements & work with engineering, design and broader team to bring our roadmap to market at lightning speed
- Clearly communicate roadmap, progress, and insights to key teams and stakeholders
- Do whatever it takes to ensure the engineering team is operating effectively, unblock them and make sure they can move at a rapid pace
- Take ownership of any major blocker to the company’s success
- Drive strategic initiatives across the company as needed
You
Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.
As our next Logistics Product Manager you should have 5+ years work and 3+ years product management experience, plus:
- Startup experience
- Comfort working exceptionally fast in an ambiguous work environment
- Strong product intuition and design sense
- Proven track record of using data, user feedback and intuition to drive sound product decisions
- Able to ruthlessly prioritize the most impactful work
- You know that product decisions don’t end and begin with data and a/b tests
Benefits
- Competitive base salary and stock options
- Unlimited Vacation Policy and Company-wide Holidays (including a spring and winter break)
- Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability
- Whatnot covers 99% of employee premium costs, and 75% of dependent care premiums for Medical
- Dental and Vision sponsored 100% by Whatnot for employees and dependents
- Work From Home Support
- Laptop provided by Whatnot and home office setup allowance
- $450 work-from-anywhere quarterly allowance for cell phone and internet
- Care benefits
- $1,350 quarterly allowance on food
- $1,500 quarterly allowance for wellness
- 16 weeks Paid Parental Leave and gradual return to work
- $5,000 annual allowance towards Childcare
- $20,000 lifetime benefit for family planning, such as adoption or fertility expenses
- Professional Development
- $2,000 annual benefit to invest in your professional development
- 401k offering for Traditional and Roth accounts provided by Betterment
- Employer matching contributions of 100% of up to 4% of contributions on base salary
EOE
Whatnot is proud to be an Equal Opportunity Employer. We value ersity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Chief Product Officer
PRODUCT TEAM
We are looking for a driven Chief Product Officer to join our executive team and drive the scaling of our SaaS company to the next level. You will play a pivotal role in shaping and executing our product strategy, driving revenue growth, and ensuring the success of our products in the market. This is an exciting opportunity to make a significant impact on our company’s growth trajectory and shape the future of our products.
The salary for this position is 110,000 annually and we are committed to reviewing salaries every year based on company and inidual performance.
You can work from anywhere in the world as long as your main location has ~4 hours overlap with the UTC+3 time zone.
As a CPO, you will be responsible for formulating our long-term product vision and strategy, creating a roadmap for the next years, and shaping our product development environment. In addition to that, you will ensure there are appropriate processes for knowledge sharing between core development teams and mission teams.
Your main responsibilities will be:
- Developing and executing a comprehensive product strategy aligned with the company’s overall direction.
- Inspire people through visionary thinking and foster a culture of innovation: Drive and communicate a compelling product vision that inspires and aligns the organization around the product strategy.
- Cultivate a culture of innovation, experimentation, and continuous improvement, encouraging creative thinking and cross-functional collaboration.
- Driving revenue growth through product-led strategies. Developing a deep PLG mindset with the product team to acquire, retain, and expand our customer base.
- Leading the product management team in defining and prioritizing product roadmaps, features, and enhancements.
- Defining and monitoring key product metrics and performance indicators to measure the success and impact of product initiatives. Establishing a data-driven culture within the product team.
- Supporting the launch and refinement of product management processes and tools that align with the organization’s needs in ensuring timely and effective product development and collaboration among cross-functional teams.
- Collaborating with teams outside of product, including engineering, marketing, customer success, support and sales, to ensure effective product development and go-to-market strategies.
- Managing the product management budget, including resource allocation and investment decisions.
About the team
We are a global team of 130+ awesome people working from over 40 countries around the globe. We hire globally, you work locally in the heart of London, a beach outside of So Paulo, or a quiet village near Florence, the choice is yours. Every few months we travel to meet up somewhere in the world and spend some quality time together. We place a huge amount of trust in our people, and we measure the outcomes rather than the work itself. Our values fuel our results.
About you
If you are looking for an exciting opportunity in an executive role at a fully-remote bootstrapped product-led SaaS business, we should talk!
In particular, we would love to hear from you if:
- You are a great team player and communicator when working with others. You are responsive to feedback and always seek to learn and improve.
- You like transparency, openness, and asking questions. Your English communication, both written and verbal, is great and you prefer to over- rather than under-communicate.
- You are passionate about solving customer problems and ensure that all product decisions are guided by deep understanding of users, you strive to create exceptional value for them.
- You love solving ambiguous business problems from first principles, and building solutions, processes, and teams around them.
- You leverage data and analytics proficiently to drive product decisions, identify trends, measure success, and make data-informed recommendations.
- You exhibit a passion for innovation, staying ahead of industry trends, and exploring new ideas to drive product differentiation and maintain a competitive advantage.
- You have demonstrated strong experience as a leader in a high-growth, product-led B2B SaaS company.
Benefits
- Freedom to choose when and how much you workwe only measure results
- 24 days of paid time off a year, plus your local holidays
- In-person meetups for team-building (expenses covered)
- 4-6 weeks paid sabbatical (depending on tenure)
- Laptop budget up to 2,500 and it renews every 3 years
- 2,000 budget to set up your home office and an additional 300 every year after 3 years of tenure
- 250 per month for co-working space membership and/or internet service at home
- 4,000 per year contribution to use for training, workshops, and conferences
- 2,000 per year contribution for any equipment or services to improve and/or maintain your physical and mental health
- Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)
Senior Program Manager
Experience 10+ years
Type Full time
Location Remote
Job Description
We are looking for a Senior Program Manager with experience managing large complicated technology projects, ideally in both enterprise and startup environments. You will manage a portfolio of products and maintain a master schedule which you will use to manage dependencies, resolve blockers, report on progress, and ultimately ensure the timely delivery of your portfolio. You will act as an interface between the project and production teams and the executive management.
About Illuvium
Illuvium is an independent game development studio with a worldwide presence. We are developing a number of interconnected blockchain based games. We have developed a strong culture of independence with our team, preferring candidates who can articulate their own vision and goals. We operate almost entirely remotely so each team member designs their own hours and work schedule. In the end all that matters is the delivered product. We hire based on people’s abilities to adapt and change quickly, valuing underlying core abilities above specific skill sets.
Responsibilities
- Manage a portfolio of complex initiatives that span multiple technology teams and lines of business
- Design new, and improve existing, project processes to help ensure the accurate and timely delivery of projects
- Provide leadership for the team by motivating team members to meet project goals, adhering to their responsibilities and to project milestones
- Manage resources, timelines, priorities and budgets
Skills and Qualifications
- 10+ years as a project manager or program manager delivering large-scale projects
- Experience managing and prioritising a portfolio of projects which compete for resources
- Technology background, ideally you moved from engineering roles in to management roles
- Familiarity with a number of project management approaches such as Scrum, PMP, Prince2, XP, Kanban, etc
- Personal gravitas; the ability to galvanise effort and align the team without relying on a call to authority
Preferred Qualifications
- Experience in a startup or scale-up which has experienced rapid growth
- Experience with Jira and other Atlassian products
Location Remote
Title: Project Manager
Location: Remote US
About the Team
The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers.
In this role you will:
- Lead and manage medium to large scale projects from start to finish
- Assist in scoping, setting objectives, and aligning stakeholders for projects
- Ensure proper resource allocation, and guide partners on prioritization and schedule.
- Develop comprehensive project plans, processes and workflows for efficiency and flawless execution, establishing appropriate ownership for all deliverables
- Manage all project activities closely, ensuring project stays within scope and on track
- Identify project risks early and implement action plans to mitigate or eliminate risks
- Collaborate with departments across the company, key stakeholders and external vendors, facilitating meetings when necessary
- Build robust documentation to support project plans and project rollouts (SOPs, training material, resource decks, etc.)
- Centralize information by preparing status reports on deliverables and leading timely meetings
- Manage and deliver projects on-time and within budget, maintaining a strong understanding of deliverables across all channels
- Lead wrap-up initiatives and report on key findings, identifying opportunities for efficiency
- Be the source of truth for all project information, communicating updates and project status regularly
- Present clear and concise project results and outcomes to Operations Leadership on a regular basis
We are looking for:
- Minimum 3 years of relevant experience in project management, marketing, and managing complex projects
- Strong presentation skills with the ability to effectively communicate cross-functionally with key stakeholders and executives, a must
- An inidual that can navigate unknown waters and can learn various project scopes autonomously
- Demonstrated ability to prioritize and work on multiple medium to large scale projects concurrently, with confidence to multi-task and delegate as required while still adhering to process
- Ability to manage multiple stakeholder personalities with project outcome in mind
- Excellent written and verbal communication skills
- Prior experience in a fast-paced startup or e-commerce company is ideal
- PMP, ACP, Scrum Master, ITIL, Lean or other project management certifications with demonstrable application desired
- Proficiency in Google Suite, Microsoft Office as well as project management tools such as Jira and Confluence
- Ability to travel
The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.
Hiring Range:
$72,000—$90,000 USD
GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands GOAT, Flight Club, Grailed and alias GOAT Group has a global community of over 50M members across 170 countries.
GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 50 million members across 170 countries.
Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.
Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.
The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.
GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, if applicable. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants.
If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.
Title: Director of Product Design
Location: United States
Homebound is on a mission to make it possible for anyone, anywhere, to build a home using technology. Created by an experienced team of construction, real estate, design, and technology experts, Homebound is transforming the residential construction industry by improving the costly and inefficient process of building a home.
We’ve created an entirely new way to build homes with technology powering every stage from start to finish to provide a seamless experience for our customers. Homeowners across the country can choose where they want to live, select a home plan that’s perfect for them, then personalize and buy it, all online. Homebound has raised $150M in capital from leading venture capitalists like Google, Khosla, Thrive Ventures, and we’re scaling quickly in places like California, Texas, Colorado and Florida. Come build your future with us.
Homebound is proud to be named one of Inc.’s Best Workplaces of 2023.
Role Overview:
As the Director of Product Design, you will play a pivotal role in shaping the design vision for our platform experience and driving the growth of our product, research, and brand teams. You will be a key member of the technology leadership team, dedicated to automating the home building experience with groundbreaking consumer, builder, and trade experiences. You will be expected to not only provide strategic direction but also be willing to take a hands-on approach as needed, given our small but mighty team. The ideal candidate should possess a strong work ethic and a willingness to roll up their sleeves and get involved in all aspects of the design process.
What You’ll Do:
- Lead the design strategy and vision for our platform, ensuring alignment with our mission, business goals, and user needs.
- Oversee and mentor a team of designers, providing guidance, feedback, and fostering a collaborative and innovative design culture.
- Collaborate closely with cross-functional teams including product management, engineering, and marketing to ensure seamless integration of design throughout the product lifecycle.
- Manage and optimize the end-to-end design process, from user research and concept ideation to wireframes, interactive prototypes, and final visual designs.
- Define and implement design standards and guidelines to ensure consistency and cohesiveness across all digital touchpoints.
- Collaborate with product and business stakeholders to align design initiatives with strategic goals and contribute to product roadmaps and vision.
- Advocate for user-centered design principles and evangelize the value of design within the organization.
What You’ll Bring:
- 5+ years of experience leading designers across multiple projects and digital touchpoints
- Dedication to supporting and developing a small design team and it’s culture through clear communication, career investment, and fostering a collaborative environment.
- A passion for brand cohesion, consistency, and a culture of innovation across a family of products
- A results-driven leader who can champion a vision, roadmap, and execution strategy.
- A data-driven mindset with experience leveraging metrics and insights to drive informed decision-making.
- Ability to use storytelling to communicate the impact of design and product across all audiences.
- Demonstrated success in building strong relationships with product and business leadership, promoting collaboration, and advocating for user experience
- Executive presence, and demonstrated success in building strong relationships with product and business leadership, promoting collaboration, and advocating for UX.
We are focused on building a erse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Homebound is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Homebound considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
Title: Business Operations, Senior Manager
Location: Remote, USA
Marqeta is on a mission to change the way money moves. Our open API card issuing platform provides unprecedented flexibility and control for industry-leading companies such as Square, Coinbase, J.P.Morgan, and Uber, to issue cards, authorize transactions, and manage payment operations in real time. Founded in 2010, Marqeta IPO’d in 2021 and has grown into a team of over 900 Marqetans in the US, UK, Canada, Singapore, and Australia.
The Senior Manager, Business Operations is a newly created role focused on improving our Product and Technology team’s ability to execute on strategic initiatives. This role will play a critical part in 1) budgeting and headcount processes for the organization 2) software capitalization program 3) Cost and operational efficiency improvements and 4) Workforce development. This role will also be heavily involved in planning and coordination activities for Annual (V2MOM) and quarterly planning cycles, business health metrics, people allocations/hiring and change management.
We work Flexible First. This role can be performed remotely anywhere within the United States. We’d love for you to join us!
What You’ll Do
- Partner with cross-functional teams to drive planning alignment meetings to address tactical issues, dependencies, team status, production issues,
- Identity process improvements and lead execution of cost saving projects
- Leverage metrics to improve transparency, overall team performance and efficiency around key cross-org programs.
- Own the Product and Technology budget planning process and partner with the finance team to ensure a smooth and efficient process.
- Drive product related initiatives as needed such as content curation for roadmap reviews, QBR’s and MBR’s
- Provide visibility to program status (issues, risks, metrics, etc.) on an ongoing basis through push status reporting as needed (to all stakeholders, team members, and interested parties)
What We’re Looking For
- BA/BS degree with 8 years of operations strategy, product operations, or business consulting working directly with customers or similar analytical roles that worked closely with product and engineering teams as well as directly with customers.
- 5+ years of leading cross functional programs
- Excellent analytical and problem solving skills with a history of hands-on, detail orientation including intermediate SQL ability.
- Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.
- Outstanding organizational, communication, and relationship building skills conducive to driving consensus
- Familiarity with budgeting and headcount management – able to read a P&L
- Ability to master technical subjects and technologies relevant to the program.
Nice-To-Haves
Master of Business Administration
- Experience working with financial reporting on the product level including P&L statements, Margin Analysis, or Software Capitalization
- PROSCI Change Management certification
- Certification with Six Sigma Methodologies or other process improvement certifications
- Experience with card transactions, identity, direct deposits/debits, ACH, or other money movement capabilities, risk management, and risk operation products.
Typical Process
- Application submission
- Recruiter phone call
- Hiring manager video call
- Virtual Onsite consisting of 5, 45 min – 1hr calls
- Offer!
Compensation and Benefits
- Flexible time off take what you need
- Retirement savings program with company contribution
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Health insurance premiums paid 100% + coverage for dependents and pets
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial coaching, and legal advice
- Monthly stipend to support our remote work model (#LI-Remote)
Visa Sponsorship
- We do not currently support any new sponsorship opportunities or sponsorship transfers for this role
Title: Senior Product Manager
Location: Remote
Honor exists to expand the world’s capacity to care.
We’re combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale.
Founded in 2014, and now a Series E funded Unicorn valued at over $1B, Honor leads the world’s largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that’s revolutionizing how society cares for older adults, their families, and Care Professionals.
The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults.
Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems!
About the Work:
We’re looking for an experienced Senior Product Manager to lead product development of our Schedules team. You will play a critical role in driving the development of the part of our product that defines, creates, stores, and manages the atomic unit of work that caregivers deliver to our customers. It is Honor’s record of care. You’ll work cross-functionally on strategy, planning, and execution within our fast-growing organization. You’ll gather requirements, oversee design and development, and drive adoption of many core features and services, as well as green field new product opportunities. The ideal candidate will have solid product management skills and a technical aptitude to have strategic conversations around data science and engineering investments for years to come. The product team is small, lean, and fast-paced so if you thrive on making your mark in a number of areas at once, Honor could be the place for you.
About you:
- You’ve led the vision and development of products or large-scale platforms, and you are excited about owning products that encapsulate the underlying core entities used by many features. You should have experience working with data scientists and engineers as end-users.
- You have experience with direct end-user facing offerings and with building API-driven workflow products. You should have at least 5 years of product management experience, with a track record of navigating competing priorities between evolving existing features and investing in next gen technologies
- You are able to drive alignment from strategy to execution, and across a wide range of stakeholders. To succeed in this role, you’ll need to have excellent communication skills.
- You act like an owner. You are a self-starter who thrives in a fast paced environment, deals well with ambiguity and has a strong bias towards action. You can pair strong problem solving skills with a high level of empathy.
- You are a systems thinker, with an appetite for digging deep into the data, and thinking from first principles
- Preferred but not required:
- APIs, SaaS product experience
- Software engineering experience
Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Inidual pay is based on a number of factors including qualifications, skills, experience, education, and training.
Base pay is just a part of our total rewards program. Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match.
We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program.Hiring Salary Range
$166,500$203,500 USD
What’s next?
Honor is remote friendly! We’re hiring across the U.S., with an entirely virtual interview and onboarding process. Most of our positions are remote/work from home and do not require permanent relocation. As conditions allow, we have office space for in-person collaboration in our San Francisco Bay Area, CA and Austin, TX hubs. If you’re looking for a great job that offers you the opportunity to work from home, we’d love to talk to you.
Want to know more about why Honor is a great place to work? Check out our perks!
We value people! These four people-centric values guide the ways we work and decisions we make every day.
This role doesn’t sound quite right? Send this application to a friend who may be a fit and check out our other available roles!
#LI-Remote
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Data Operations Project Manager
Remote, US
Join Aya Healthcare, winner of multiple Top Workplace awards!
The Data Operations Project Manager will be an integral part of our rapidly growing IT team. This is a senior role with intention to bring maturation to the PMO group, providing guidance on how to better incorporate project management techniques into IT Engineering department projects.
The Project Manager’s responsibilities include working closely with our IT Engineering Director to prepare comprehensive action plans, including resources and timeframes for projects. You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and executing technical tasks. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with stakeholders and internal teams to deliver results on deadlines.
The IT Engineering team work on a broad array of projects, such as cloud infrastructure deployments, new telephony systems, database platform enhancements, and new laptop imaging systems. The ideal candidate for this job has some background in IT Ops or Software Development environments, is resourceful, a good problem solver, is personable and well organized.
WHO WE ARE:
We’re a $10+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.
At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace ersity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an inidual and leaders who will help you grow both personally and professionally.
RESPONSIBILITIES:
- Coordinate project management activities, resources, equipment and information
- Break projects into doable actions and set timeframes
- Assist Director of IT Engineering with tasks and various administrative duties
- Assign tasks to internal IT teams and assist with schedule management
- Make sure that clients’ needs are met as projects evolve
- Act as the point of contact and communicate project status to all participants
- Use tools to monitor project working hours, progress and plans
- Create and maintain comprehensive project documentation, plans and reports
- Help the Director of IT Engineering with defining and improving existing processes.
REQUIRED QUALIFICATIONS
- Bachelor’s Degree preferred
- Proven work experience as a Project Manager or similar role
- Experience with developing documentation
- Experience IT Operations or Software Development
- Basic understanding of Active Directory, Exchange, Office 365 and Azure AD
- Solid technical background with an ability to give instructions to a non-technical audience
- Strong client-facing and teamwork skills
- functional working knowledge of Atlassian Jira or other Kanban style management tools
- Exceptional organizational skill with strong attention to detail
WHAT WE OFFER:
- Free premium medical, dental, life and vision insurance
- Generous 401(k) match
- Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses
- Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya’s general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling
- Celebrations! We hit our goals and reward ourselves.
- Company-sponsored virtual events, happy hours and team-building activities are always on the horizon plus, you get a special treat on your birthday!
- Unlimited DTO we believe in time off!
- Virtual yoga, meditation or boot camp classes offered daily
COMPENSATION: Aya reasonably anticipates the pay scale for this position to be an annual salary of $130,000 to $160,000.
The pay scale for this position may vary if applicant possesses experience outside of what Aya reasonably anticipates for this position. Bonuses are subject to the role and your manager’s discretion.
Aya is an Equal Opportunity Employer (EEO), including Disability / Vets, and welcomes all to apply. Plea
Title: GRC Operational Risk Analyst
Location: Chicago, IL; New York, NY; San Francisco, CA; Austin, TX; United States – Remote
About the Team
Come help us build the world’s most trusted on-demand, logistics engine for delivery! We’re building a team of great minds to help us secure and maintain a 24×7, no downtime, global infrastructure system that powers DoorDash’s multi-sided marketplace of consumers, merchants, and drivers.
The Governance, Risk, and Compliance (GRC) team is looking for an Operational Risk Analyst who is smart, fast and a hard worker to help us source and respond to security risks within business processes and tooling. If you are a curious person and logical with a penchant for problem solving, we want to talk to you!
About the Role
You will report into a GRC Manager and is a remote-based role.
You’re excited about this opportunity because you will
- Perform process mapping, analyze system configurations, and review system logic to identify critical security risk points
- Help the business design, implement, and monitor control points
- Collaborate with engineering to define system functionality to support controls
- Collaborate with information security to report system flaws and potential incidents
- Participate in incident investigations by acting as the business process expert, gathering supporting data, and facilitating remediation
- Design and provide periodic reporting of key performance indicators (KPIs) related to security risks and controls
We’re excited about you because
- You have 5+ years of relevant experience (operational risk, internal or external audit, IT or security risk management)
- You have 5+ years of experience performing process level risk assessments and process improvement projects
- You have excellent understanding of how to reduce risk through a combination of process and/or system changes
- You have experience with root cause analysis and tracing methodologies
- You have experience working in Security and Compliance team in SaaS/cloud environments
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate erse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a erse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Compensation
The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
In addition to base salary, the compensation package for this role also includes opportunities for equity grants.
California Pay Range:
$149,500$238,000 USD
Colorado Pay Range:
$149,500$214,500 USD
New Jersey Pay Range:
$149,500$202,500 USD
New York Pay Range:
$149,500$238,000 USD
Washington Pay Range:
$149,500$238,000 USD
Title: SVP, Operations
Location: United States
Company Overview:
Cohere Health is illuminating healthcare for patients, their doctors, and all those who are important in a patient’s healthcare experience. Founded in August 2019, we are obsessed with eliminating wasteful friction in areas that have nothing to do with health and treatment, particularly for diagnoses that require expensive procedures or medications. We build software designed to ensure the appropriate plan of care is understood and expeditiously approved, so that patients and doctors can focus on health, rather than payment or administrative hassles.
Opportunity Overview:
Cohere’s Service Operations team is responsible for creating value for clients through service delivery everyday. We are seeking a highly skilled and experienced Senior Vice President of Operations to join our dynamic and fast-growing organization. As the Senior Vice President of Operations, you will play a pivotal role in shaping and executing Cohere’s operational strategy to achieve key performance goals. You will have the opportunity to lead by example, foster a culture of empathy and support, and drive operational excellence across our contact center and production environments. This is an exciting opportunity for an accomplished operations leader to make a significant impact in transforming healthcare experiences.
Reporting to the COO, this is a crucial role in our organization for both day-to-day operational success as well as long-term operational strategy, planning, and optimization. This leader will be responsible not only for the performance of hundreds of iniduals on the team but also for the cross-functional partnership between operations and other departments at the company. This inidual will also build and leverage relationships with clients to achieve the goals of the company. The work will be fast-paced with evolving needs, requiring flexibility, emotional intelligence, curiosity, and grace under pressure.
Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that erse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
What you will do:
- Own the development and execution of Cohere’s operational strategy, including key performance goals
- Roll up your sleeves to immerse yourself in the day-to-day work of the team
- Lead by example for hundreds of team members by fostering a culture of empathy, empowerment, and support
- Maintain operational excellence by implementing efficient processes, optimizing workflows, and leveraging technology to drive productivity and cost-effectiveness.
- Stay informed about industry trends, best practices, and regulatory requirements, and proactively integrate them into operational strategies and processes.
- Provide coaching and mentorship to staff in order to foster talent and grow the organization
- Collaborate cross functionally with Business Planning, Training and Quality, Compliance, Product, Rules, Physicians, Clinical Programs, and other teams to achieve goals and partner on their planned initiatives
- Skillfully develop and manage relationships with external clients and partners, in collaboration with Business Development and Strategic Accounts teammates
- Ensure day-to-day execution of compliance with all required programs, policies and practices
- Carefully manage operational expense with an eye towards financial responsibility and company growth trajectory
Your competencies:
- Proven track record of experience in operations management, specifically in contact center and production environments
- Growing and scaling of large operational teams to achieve key performance goals
- Intentional, effective people leadership, including coaching, delegating, and providing actionable feedback
- Proficiency in data analysis and interpretation to drive data-driven decision-making and operational improvements.
- Strong strategic thinking abilities to develop and execute operational strategies aligned with the organization’s goals and objectives.
- Ability to identify key performance indicators (KPIs) and establish performance benchmarks to monitor and measure operational success.
- Aptitude for identifying trends, patterns, and operational bottlenecks to proactively address challenges and optimize processes.
- In-depth knowledge and experience in call center operations, including call management, queue management, and call routing strategies.
- Proficiency in workforce management principles and tools to optimize staffing levels, scheduling, and forecasting.
- Understanding of contact center metrics, such as Average Handle Time (AHT), First Call Resolution (FCR), Service Level Agreement (SLA), and Customer Satisfaction (CSAT).
- Familiarity with call center technologies, including Automatic Call Distribution (ACD) systems, Interactive Voice Response (IVR) systems, and Computer Telephony Integration (CTI).
- Strong background in production management, encompassing process optimization, quality control, and workflow design.
- Knowledge of production metrics, such as cycle time, throughput, and yield, to drive operational efficiency and productivity.
- Experience implementing Lean Six Sigma methodologies or other continuous improvement frameworks to streamline production processes and reduce waste.
- Familiarity with production planning and scheduling techniques to ensure optimal resource utilization and on-time delivery.
- Familiarity with emerging technologies and trends impacting contact center and production environments, such as automation, artificial intelligence, and digital transformation.
- Solid understanding of financial management principles, including budgeting, cost control, and revenue generation.
- Experience managing operational expenses while ensuring financial responsibility and achieving profitability targets.
- Ability to develop business cases and financial models to support operational initiatives and investments.
- Ability to tailor communication styles to different audiences, including internal cross-functional teams and external customers and partners
- Excellent written and verbal communication skills, including proficiency in developing and delivering presentations
- High level of executive presence and proven track record interacting externally with clients / partners to achieve performance objectives
- Flexible and agile, comfortable with the ambiguity of a startup organization, skilled at working and building culture in remote environments, and self-directed
- Strong focus on continuous process improvement
- Exceptional leadership qualities, including the ability to inspire and motivate teams to achieve goals and maintain high levels of employee engagement.
Your requirements:
- Bachelor’s degree required
- 15+ years experience in the area of contact center/production operations
- 7+ years of experience in people management with demonstrated ability to recruit, manage and grow a high-performing team
- Experience managing fast-growing teams in a fast-paced environment
We can’t wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.
#LI-Remote
#BI-Remote
Title: Academy Program Manager
Location: Hollywood, CA, Scottsdale, AZ, Remote US
Fender Musical Instruments Corporation is a world-famous brand with offices across the globe. Within Fender Musical Instruments Corporation’s (“FMIC”) Academy team, we strive to educate our retailers on the latest product innovations and launches so they can provide the best product knowledge to their customers.
An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.
We are searching for an Academy Program Manager to join our B2B & Retail Marketing team. Reporting to the Director, B2B & Retail Marketing, the ideal candidate will assist with the development of content for Academy (Fender, Jackson, Gretsch, and PreSonus) based upon critical dates established. This role will be responsible for planning, building, tracking, and reporting for all Academy content. The Academy Program Manager should be collaborative, highly organized, with the ability to comprehend project objectives and effectively communicate. With an overall drive for achieving dates established, and the ability to address overarching issues, concerns, or problems by providing alternative solutions. This position plays a key role in the clear communication of best-in-class content to support the retail network.
What you’ll do:
- Meet with Academy team several times weekly to plan upcoming content, promotions, and projects. Assist Manager, Academy & Retail Marketing in tracking data pertinent to the various Academy goals.
- Assist in the creation of text, confirm links, proof, manage student distribution lists and schedule mailings.
- Produce content that aligns with the Academy design template, curriculum objectives and marketing campaign messaging / aesthetic.
- Compile site data for various Sales reports (dealer status, BDM status, global status), user engagement, lesson views, associate certification level, incentives & rewards, and contribute to monthly recap for Marketing executives.
- Collect and analyze Academy data to identify trends and areas of opportunity. Use analytic findings to identify and monitor KPI’s and evaluate overall campaign effectiveness and marketing initiatives.
- Assist in the backend build of content, collect and process PRP and marketing collateral, translate into curriculum and present content prior to going live with Product Marketing teams.
- Assist in creating promotions / driving engagement related to current Academy content.
- Perform monthly platform updates including New, Silver and Gold certified students, IQ-driven rewards for North America, EMEA and Australia, and a globalization tool which ensures that region-specific content and promotions are not visible to regions who should not see a specific promotion.
- Manage annual student point reset, site shut down and curriculum revamp.
- Support and maintain policies, procedures, training, and tracking processes for efficiencies to existing operational workflow, communication of projects, and setting of achievable timelines.
Who you are:
- Proven working experience in curriculum and copywriting.
- Comfortable working collaboratively across product, marketing, and sales teams, and with external partners.
- Excellent organizational, teamwork, problem solving, and communication skills and ability to work with different levels of management and build partnerships.
- Self-motivated, flexible with highly effective organizational skills with the ability to multi-task.
- Capable of meeting aggressive deadlines while juggling multiple priorities.
- Commitment to quality, accuracy, and timeliness.
- Able to maintain a high degree of confidentiality.
- Strong verbal and written communication skills.
- Proficiency in MS Office Suite and Workfront.
- Bachelor’s degree in business administration, marketing, or equivalent combination of education and experience required.
About Fender Musical Instruments:
Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender , Squier , Presonus , Gretsch , Jackson , EVH , Charvel , Bigsby , and Groove Tubes , among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.
Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position. Pay scale means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work. Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role especially as a new hire and compensation decisions are dependent on the facts and circumstances of each case. Subject to the foregoing, the current pay scale for this position is $74,333-$148,667 per year.
sFOX is looking to hire a Product Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.
Lead Group Product Manager, Google Cloud
Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:
In-office locations: Sunnyvale, CA, USA; Atlanta, GA, USA; New York, NY, USA; Reston, VA, USA; Seattle, WA, USA; San Francisco, CA, USA; Washington D.C., DC, USA; Kirkland, WA, USA.
Remote location(s): United States.Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 12 years of product management experience within cloud, SaaS, enterprise, internal tools, or supply chain networks.
- 5 years of experience building and shipping technical products.
- Experience creating product roadmap(s) from conception to launch, driving the product vision, defining the GTM strategy, and leading design discussions.
Preferred qualifications:
- Master’s degree or PhD in a technology or business related field.
- 5 years of experience in people management and technical leadership.
- Experience managing day-to-day technical and design direction for large scale systems.
- Experience in one or more of the following: cloud infrastructure, SaaS, big data, security and privacy, development and operations, or artificial intelligence/machine learning.
- Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing.
- Ability to influence multiple stakeholders, achieve strategic goals and evolve product strategy based on research, data, and industry trends.
About the job
At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day.
In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.
One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world’s information. We’re responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.
Google Cloud helps employees and organizations empower their employees, serve their customers, and build what’s next for their business. As a Google Cloud Group Product Manager, you will drive product strategy and partner closely with cross-functional teams to define and deliver on the next phase of cloud services. Additionally, you will develop product solutions, Mergers and Acquisitions, go-to-market, and business relationships to execute on the market potential and benefits possible from applying Google’s technologies in the enterprise market.
By applying to this role, you’ll be considered for all teams working on Enterprise, including Google Cloud Platform, Google Workspace, Unified Fulfillment Optimization, Google Cloud Systems, Google Cloud Security, Business Application Platform, Google Cloud AI/ML, Developer Product Group, and Internal Tools.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $208,000-$306,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, inidual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Understand the cloud ecosystem, markets, competition, and user requirements in-depth.
- Launch new products and features, test their performance, and iterate quickly.
- Lead collaboration with engineering, marketing, legal, UX, and other teams on cutting-edge technologies.
- Develop innovative solutions to complex problems by collaborating as needed across regions, product areas, and functions.
Title: Product Manager, Consumer Experience
Location: Remote
Company Description
Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.
Brief Overview:
As a Product Manager, you will partner with all areas of the organization to interpret, document, prioritize, and drive requirements from inception to delivery. You will have a key role in the design process, working with cross-functional teams of Designers, Software Engineers, and QA Engineers to build intuitive workflows, immersive experiences, and comprehensive integration tools. You will work with Sales and Marketing to position product capabilities and define KPIs to assess product performance. You see the big picture, while thriving in the details needed to drive day-to-day progress. You possess a thorough understanding of your end users, a passion for detail-oriented design, and a critical eye toward clear visuals and text. As the voice of the customer champion, you will represent our customers in day-to-day decisions made at the engineering and delivery levels. Once launched, you will enable our client-facing teams to be able to communicate these exciting new capabilities to the market.
Focus areas for this product manager include but are not limited to Consumer Experiences, Admin Experiences, Configuration tools and Reporting tools. We will assess your best fit as we get to know you.
If you have a passion for solving complex problems and driving healthcare innovation, we’d love to hear from you.
Core Responsibilities:
- Cross-functional requirements-gathering of complex, configurable consumer experiences
- Document and prioritize requirements for upcoming product releases
- Synthesize tone, language, and messaging in user-facing text
- Craft internal and external communications around features, including release notes, user manuals, and feature descriptions
- Streamline workflows and business processes across products, vetting with internal/external stakeholders
- Manage feature development from requirements definition through customer launch
- Train sales and client services personnel on product capabilities
- Eventual expertise in telemedicine consumer workflows
Qualifications:
- 5+ years in Product Management or related field
- 3+ years working with software products, healthcare experience a plus
- Excellent written and verbal communication skills
- Proven ability to influence cross-functional teams without formal authority
- Desire to work in a fast-paced software environment (agile experience preferred), and an ability to execute against aggressive timelines
- Knowledge of wireframing and/or prototyping tools a big plus
- Ability to juggle multiple projects with varying degrees of priorities
- High energy level, enthusiastic, and eager to do what is necessary to be successful
Additional information
Your Team:
Should you join Amwell and the Boston-based Product Management team, you can expect:
Energetic, forward thinking, and resourceful are a few words that describe the Product Management team at Amwell. This innovative team of 12 manages the product roadmap, designs experiences that delight users, and works closely with current and future customers as the product experts of the Amwell family. Each member of this dynamic group works very collaboratively, communicating the product’s value across all other Amwell teams and to our customers.
We enjoy working with colleagues inside and outside of the organization, and making our ideas come to life! If you love technology and want to be surrounded by a team of intelligent, fast paced and energetic team members, this may be the team for you! Come join the excitement!
Working at Amwell:
Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.
Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.
Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars – our Workplace, our Workforce and our Community.
Amwell is a “virtual first” workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!
The typical base salary range for this position is $108,480 – $149,160. The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors. In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation.
Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.
Additional Benefits
- Flexible Personal Time Off (Vacation time)
- 401K match
- Competitive healthcare, dental and vision insurance plans
- Paid Parental Leave (Maternity and Paternity leave)
- Employee Stock Purchase Program
- Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
- Free Subscription to the Calm App
- Tuition Assistance Program
- Pet Insurance
Operations Coordinator
Location: Remote US
Flatiron School is seeking an Operations Coordinator to join the Operations team! In this role, you will have the opportunity to contribute meaningfully to our educational delivery and career services programs by providing seamless operational support.
Providing all students with a seamless experience requires a thoughtful and meticulous approach to operations. The Operations Coordinator will play a critical role in the ongoing success of our students across all of Flatiron’s consumer and enterprise programs. This role will focus on maintaining processes that support students through the program, from enrollment through finding a job. This includes managing student records and systems, and making sure staff have the materials they need to support students at every part of the student journey. This is a very collaborative, cross-functional role. You’ll be working with teachers, Delivery leaders, Career Services staff, and staff from all other Flatiron School departments.
Responsibilities:
- Provide organization for multiple academic programs, by creating and actively managing rosters, calendars, communication lists, data trackers, surveys, and more
- Manage data collection and documentation procedures, ensuring the integrity of our reporting, and properly communicating student progress with the relevant team members
- Regularly audit data and ensure 100% accuracy in manual tasks
- Onboard and offboard incoming and outgoing staff members to internal tools and systems
- Create and troubleshoot a variety of tracking lists, schedules, and dashboards in Google Sheets and Looker
- Write and maintain detailed documentation on processes to be carried out by the Operations team and by other teams
- Create, maintain, and improve processes that support our teams in providing the best possible experience for our students
- Respond to incoming support tickets from staff and students in a timely and helpful manner
- Provide ad hoc support to the rest of the Operations team and to other teams across the company
Qualifications:
- Scrappy, detail-oriented, and known for your flawless organizational skills
- Experience creating new processes and systems when current ones will no longer scale
- Ability to troubleshoot and look for the root of an issue rather than the quick fix
- Experience with and passion for managing complex data in Google Sheets for different audiences with different needs
- Can skillfully manage competing priorities
- Not required, but nice to have — experience in any of the following platforms: Slack, Discord, Zendesk, Looker, Canvas, Pathwright, Formstack, Monday.com, Huntr
Expected Compensation:
- $60K annually
About Flatiron School
As a leader in the tech industry, Flatiron School believes that education is the best investment you can make in your future. We’re committed to helping change lives and the world for the better. Our courses provide an immersive, outcomes-driven curriculum for students looking to launch a career in Software Engineering, Cybersecurity, Data Science, or Product Design. Courses are offered both online and in-person on campuses across the country. Flatiron School is frequently ranked as a top coding bootcamp by industry publications. In addition to student programs, we also offer targeted education solutions for organizations.
If you require a reasonable accommodation in any part of the employment process, please contact:
Project Manager
United States, Remote
ABOUT US:
Dealer Inspire (DI) is a leading disruptor in the automotive industry through our innovative culture, legendary service, and kick-ass website, technology, and marketing solutions. Our mission is to future-proof local dealerships by building the essential, mobile-first platform that makes automotive retail faster, easier, and smarter for both shoppers and dealers. Headquartered in Naperville, IL, our team of nearly 600 work friends are spread across the United States and Canada, pushing the boundaries and getting **** done every day, together.
DI offers an inclusive environment that celebrates collaboration and thinking differently to solve the challenges our clients face. Our shared success continues to lead to rapid growth and positive change, which opens up opportunities to advance your career to the next level by working with passionate, creative people across skill sets. If you want to be challenged, learn every day, and work as a team with some of the best in the industry, we want to meet you. Apply today!
Dealer Inspire is a CARS brand. CARS includes the following brands: Cars.com, Dealer Inspire, DealerRater, FUEL, CreditIQ and Accu-Trade.
About The Position:
The Project Manager (PM) is an inidual contributor (IC) member of the Dealer Inspire Project Management team, responsible for leading the website build and launch process for dealer clients. An exceptionally strong organizer, delegator, and communicator, this person work with up to 15-20 clients at a time to facilitate the build process. The Project Manager helps to set priorities for internal teams, ensures deadlines are met, that work quality is consistent and that it matches the client’s vision, and that the client is aware of and engaged in the website build process.
A Project Manager must be comfortable pivoting projects and plans on the fly in the face of competing priorities and client shifts. They need to be comfortable and confident in addressing client concerns in real time and adept at problem solving in real time. Project Managers need to be comfortable being assertive, comfortable explaining clearly technical elements of the production journey, and solving problems independently.
Job Functions:
- Production Execution
- Ability to successfully manage a full client load and be a key resource for the team
- Follow all internal processes required of the team
- Lead (quarterback) the production process for their clients
- Client Satisfaction
- Communicates consistently, often, kindly and assertively with clients to create a delightful and transparent experience
- Have the pulse of the customer; anticipate the client’s perspective of progress and address it proactively
- Balances the clients needs, package limitations are resource availability to find the best outcome for all involved
- Makes proactive recommendations to the client that 1) increase trust in DI and 2) increases revenue, if possible
- Experience Improvement & Implementation
- Know when to discuss deviating from standard practices to improve flow and experience
- Collaborate with other production teams to create improvements in key metrics
- Metrics/KPIs
- Consistently get projects completed within the required timeframe
- Create milestone schedules that balance revenue recognition and client satisfaction
- Have high CSAT scores
- Ensures website progress through the production journey within the agreed SLAs
- Measurement Details:
- 85% Launch Accuracy & Revenue Recognition
- 10 Average Project Launches Per Month
- 90% Client Satisfaction Score
- 45 Day Average Project Time to Live
- Daily Management of Inidual Client Base and Queue
- Daily Milestone Execution & Ticket Resolution
- Scheduling Strategy
- Work closely with leadership to ensure the Production calendar is set for success
- Strategize across teams for accurate launch timelines, development due dates, and client reviews
Key Skills & Requirements:
Requirements:
- 1+ years of project management or similar experience
- Excellent customer service skills
- Excellent time management skills
- Excellent personal organization skills
- The ability to remain cool under pressure
- Excellent written and verbal communication
- Comfort communicating with management, clients, and other team members
- Ability to balance demand and prioritize in a fast-paced environment
- Must be able to multi-task, while maintaining attention-to-detail
- Confidentiality, as you will be working with privileged corporate account information
- Ability to get along with everyone, treat everyone with great respect, and have an upbeat pleasant personality
Bonus Items:
- Familiarity with WordPress
- Familiarity with Salesforce
- Familiarity with Google Suite products
- Familiarity with the intricacies of how websites are built and launched
#LI-ES
In the spirit of pay transparency, we are excited to share the base salary range for this position which is not inclusive of bonuses, benefits or other forms of compensation that the position may be eligible for. If you are hired at CARS, your final base salary compensation will be determined based on factors such as skills and/or experience. If the salary range is close to what you’re seeking, then we encourage you to apply and learn more about the total compensation package for this position.
Salary Range
$55,000$65,000 USD
Our Comprehensive Benefits Package includes:
- Medical, Dental & Vision Healthcare Plans
- 401(k) with Company Match + Immediate Vesting
- New Hire Stipend for Home Office Set-Up
- Employee Stock Purchase Program
- Generous PTO
- Refuel – a service based recognition program where employees receive additional paid time away to learn grow and reset
- Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
- Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages!
We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Mgr, Preferred Client Mgmt
Location: SC, US
Salary Range: $80,000 – $185,000
We’ve Got You Under Our Wing
We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it allThe Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com
Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.
Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.
- If you live within 50 miles of Columbia, SC or Columbus, GA this role will be hybrid. This means that you will be expected to work at an Aflac Campus for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
- If you live more than 50 miles from Columbia, SC or Columbus, GA this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.
What does it take to be successful at Aflac?
- Acting with Integrity
- Communicating Effectively
- Pursuing Self-Development
- Serving Customers
- Supporting Change
- Supporting Organizational Goals
- Working with Diverse Populations
- Acting as a Champion for Change
- Demonstrating Initiative
- Developing Talent
- Managing Performance
What does it take to be successful in this role?
Proficient in broker and industry practices as pertains to product, enrollment techniques, and service needs of the client
Understanding of Aflac/Aflac Group’s products and services, affiliated systems and applicable operational policies and procedures
Knowledgeable in processes related to acquisition, implementation, service and billing of accounts
Strong project management, leadership, problem solving and practice development skills
Strong personal computer skills with experience in Windows-based software
Excellent negotiation, presentation, public speaking, written & verbal communication skills
Education & Experience Required
- Bachelor’s Degree In a related field
- 6 – 8 years of job-related experience
- 4 years in a management or supervisory role
- Four years insurance industry experience (internal and/or external)
Or an equivalent combination of education and experience
Education & Experience Preferred
- Experience in a service related area such as claims, client services, sales support, coordinating activities associated with the processing of group enrollments
Travel <25%
Principal Duties & Responsibilities
Manages the day to day functions of the assigned service delivery team; participates in the development of long and short-range strategic plans and priorities for assigned brokers and ensures goals and objectives related to the strategic plans are met; responsible for overall health of the assigned broker block of business and oversees assigned broker’s benefits teams; collaborates with assigned service delivery team to support the management of assigned broker’s cases to foster productive working relationships
Provides oversight of implementation of pre-sale and post-sale enrollment /service activities such as customized proposals for delivery to broker, serve as a liaison in a consultative capacity requiring higher technical and industry experience, makes recommendations to ensure enrollment and service solutions are put in place to meet the Broker needs; oversees coordination of implementation of technology with internal and external customers to facilitate data exchange
Maintains a relationship with Aflac’s highest producing firms, offers a superior experience for enrollment system setup, billing and reporting solutions, timelines, ongoing administrative setup/support for most complex cases; monitors ongoing activities; develops and maintains written records and materials regarding administrative support of the account
Provides dedicated support for assigned accounts with accurate, timely and transparent delivery of account level stewardship reporting, decision-support tools, and enrollment solutions after the case is sold; proactively provides insight regarding broker/account renewal opportunities as they become available to build and fill gaps within the book of business; executes a renewal and re-enrollment strategy for the account that drives premium and increases customer satisfaction; provides consultative commission support, implements strategies and leverages Aflac services for new and existing clients; ensures requirements for initial account set-up and re-enrollment activities are met for assigned accounts with business units
Partners with the internal business units to quickly resolve any client question or issue, whether relating to technology, account enrollment, claims, etc.; acts as a liaison requiring expertise at a higher technical and administrative level; handles complicated or unique service issues and ensures that the results meet the business need
Stays abreast of industry/broker service best practices through competitive intelligence, and industry periodicals; industry seminars, broker focus groups, drives the overall customer/broker experience for accounts serviced; proactively identifies new service requirements in response to account/broker administration issues; maintains contact with broker’s to ensure quality service, facilitating surveys if needed; provides insight to help shape the account’s service needs as they evolve
Travels to accounts as determined by the broker/account service strategy and as needed to ensure the delivery of the distinctive, superior, responsive, and consistent service experience (travel is generally less than 25%)
Performs other duties as required
Total Rewards
This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $80,000 to $185,000.
In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.
Product Manager
- REMOTE
- PRODUCT – PRODUCT MANAGEMENT
- SALARIED, FULL-TIME
Formstack improves people’s lives with practical solutions to their everyday work. We are looking for the next Stacker to help us accomplish this mission.
Formstack is a remote-first company with team members who live and work across the U.S., Canada, and the globe. We offer more than just a job; we provide a community where you can learn, grow, and thrive your way. Join a dynamic and erse team that values relationships as much as results. Come build what matters with Formstack.
Ennis Al-Asaaed, Director of Product Management at Formstack, is looking to hire someone to complement and strengthen the team.
Who You Are
You consistently uncover the highest value challenges through research, interviews, and analysis. You work with your Engineering Lead and Product Designer to balance desired outcomes against feasibility, effort, and user experience. You work mostly independently with guidance from peers and their manager. You are comfortable proactively seeking feedback and guidance from peers and managers.
What You Will Do
- Take ownership and contribute to a holistic product vision and work cohesively with other PMs to create a roadmap that meaningfully contributes to Formstack’s objectives.
- Define the outcomes and what success looks like for your product area in a way that aligns to our objectives and key results.
- Conduct discovery activities on a weekly basis (customer interviews, competitive review, internal process optimization, strategic insights) to identify pain points and opportunities
- Prioritize ruthlessly
- Monitor the market and analyze the competition
- Work with your Product Designer and Engineering Manager to consider value/feasibility/usability/viability risks, mitigations, and tradeoffs.
- Partner with Product Marketing Manager on Positioning, Messaging, Strategy, Communication, and Launches.
- Own the ROI for your product area
- Drive alignment and seek feedback from cross-department stakeholders on a continuous basis
- Communicate plans, metrics, ROI, customer use cases, successes/failures, and most importantly, the “why” of every release with the entire organization via various methods
- Act as a Product team advocate in the organization by helping to develop and maintain team processes and gathering feedback to inform and advise your colleagues.
- Be consistently aware of the product roadmap across all teams.
- Maintain a thorough knowledge of and influence towards best practices of internal processes in Marketing, Customer Experience, Sales, and Engineering as needed.
How You Will Succeed
- Owning the full life cycle of product management
- Collaborate with various cross-functional partners for our Platform solution
- Strong analytical skills in prioritizing and creating a solid product roadmap.
- Conducting customer needs research, competitive analysis, market studies; and identifying product value proposition and market differentiation.
- Be familiar with and employ proper product management tools to create release artifacts, conduct interviews, provide clear communication, develop roadmaps, and turn metrics into actionable insights.
- These tools include ProductBoard, Google Analytics, Pendo, Confluence, JIRA, Monday, etc.
- Work with guidance from peers and managers and proactively seek their feedback and ask for help as needed
What We Are Looking For
- Bachelor’s degree in Technology or related experience preferred.
- 4-5 years in Product Management and 5+ years in technology roles
- Strong organizational, prioritization and follow-up skills, as well as attention to detail.
- Proven track record of successful product management
- Capability to think commercially to drive business cases
Bonus Points
- Go To Market experience, pricing, packaging, testing, and launching new products
- Formstack product knowledge
- Experience with document management systems, e-signature, and/or form-building solutions
$100,000 – $120,000 a year
Plus bonus up to 10% of salary
***This is a remote position***
This is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate’s experience, qualifications, skills, and projected impact.
What Formstack Offers for Full-Time Employees in the US and Canada:
- Competitive health plans, Dental, Vision, Disability, and Life Insurance Benefits for US and Canadian full-time employees.
- Monthly Health & Wellness and Technology stipends
- Half-day Fridays
- Unlimited PTO for all employees.
- 401k & Roth w/ safe harbor match (the US and Canada)
- The most up-to-date technology, including company-issued Macs, the latest software, and other tools needed to excel at your job
- Company-paid conferences and extended learning opportunities
- Yearly company and team gatherings
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. Formstack is dedicated to building a erse, inclusive, and authentic workplace. if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Formstack is an equal-opportunity employer. We are passionately committed to equitable hiring and boldly dedicated to ersity in our work and staff. We do not discriminate in employment opportunities or practices based on actual or perceived race, color, religion, national origin, sex (including pregnancy, childbirth, or related conditions), age, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member status, disability or any other characteristic protected by law. Women, people of color, bilingual and bicultural iniduals, LGBTQ+ persons, and people with disabilities are encouraged to apply.
All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only. We will store it in our applicant tracking system, Lever, and will not share this data with anyone else. We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles.
Project Manager
SALARY: USD 39443.00 – NONE YEARLY
REMOTE ANYWHERE FULL TIME BUSINESS DEVELOPMENT AND FUNDRAISING
Summary
The Project Manager role manages projects for Humentum’s consultancy and training clients. These projects include shorter- and medium-term training and consultancy projects, and longer-term and more complex client projects. The Project Manager ensures Humentum projects are run effectively and efficiently in order to deliver projects successfully.
Description
About us
Humentum is a global non-profit working with humanitarian and development organizations to improve how they operate and to make the community more equitable, accountable, and resilient. Our focus is on strengthening operational capacities such as financial management, human resources, compliance, and program management within our network of 300+ humanitarian and development organizations.
It’s vital to us that all colleagues feel a sense of belonging. We are all here for one thing; to make change happen for social good. We are a passionately-led organization and seeing our colleagues flourish is our number one goal. We strive to reward, recognize and appreciate high performance and we do all this in an open, honest, positive and respectful culture.
One of our key people principles is to create an environment where colleagues can learn, develop and grow, and we have a fantastic opportunity for someone to join the team.
Please make sure you complete your application fully. We can only consider applications that provide answers to any posed questions, an up-to-date resume, and cover letter.
About the role
The Project Manager role manages projects for Humentum’s consultancy and training clients. These projects include shorter- and medium-term training and consultancy projects, and longer-term and more complex client projects. The Project Manager ensures Humentum projects are run effectively and efficiently in order to deliver projects successfully.
About you
We are looking for someone who can project manage client projects, using the agreed systems and processes of Humentum. At times, there may be many conflicting priorities so the ability to manage the needs of multiple projects and programs is a must. Your meticulous attention to detail will ensure the efficiency of project management processes and the successful delivery of Humentum projects. Your excellent interpersonal skills will make you an expert at navigating the dynamics of client and consultant relationships. You will need to have a natural flair for excellent customer service, communication and relationship management.
Preferably you will hold a project management qualification and be comfortable with Project Management software (Asana preferred). If you have worked within a nonprofit or the global development sector, even better. Some other musts for us: adaptable working style and a willingness to take on challenging tasks and projects; strong portfolio and project management skills; proven ability to work remotely and independently; experience building and managing budgets.
What’s in it for me?
It’s vital to us that all employees feel a sense of belonging. We are all here for one thing; to make change happen for social good. We are a passionately-led organization and seeing our colleagues flourish is our number one goal. We strive to reward, recognize and appreciate high performance and we do all this in an open, honest, positive and respectful culture.
The salary for this role is as set out in Humentum’s Total Rewards, recognition & appreciation policy. The role is Grade E:Step 1 paid on the global scale. Applicants are encouraged to review this policy on our website before applying for open roles. It can be found at: https://humentum.org/about-us/careers/
We also provide our team members with the global benefits plan they need to maintain good health and a work-life balance. As we are a team with employees across many continents, our benefits packages are specific to geographic region, but no matter where you sit they include:
- Remote working & ‘Flexible Fridays’
- Unlimited Time Off, Sick Leave, Employee and Family Leave, Parental Leave, Sabbatical
- Retirement plan with generous employer contribution
- A wellness package including wellness allowance and life assurance
- Opportunities to learn, develop & grow with quarterly ‘Quiet Learning Weeks’
Fancy joining the team?
We are a very erse team but we can always do better. We are committed to creating an environment where you can be your authentic self every day and welcome the unique contributions that you can bring. If you require an adjustment to our process, as you believe this may affect your ability to be the best version of you, please let us know. We will do what we can to support.
If you think this sounds like a team you would like to join, do not delay. We always get a high level of applications to join our team and reserve the right to close the vacancy before the closing date.
Other Related Information
This position is a remote, home-based position that works as part of a wider remote, global team. You must possess both the ability and environment to work virtually: reliable connection to high-speed internet, appropriate environment for leading and participating in virtual meetings with enabled video. Candidates (must be able to work 13:00–16:00UTC.
Equal Opportunities Statement
Humentum is an equal opportunity, affirmative action employer and is committed to realizing its Diversity, Equality, Inclusion & Belonging policy. We need your help and co-operation to do this and would appreciate it if you would fill in our Equal Opportunities Monitoring form
Filling in this form is voluntary. There is no link between your identity and the responses on the form and we cannot connect the form to the person who submitted it. The information provided will be aggregated and used for monitoring and to inform DEIB programming decisions. Humentum’s ersity statistics will be shared with key stakeholders but only at the aggregate level.
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As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
* Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
* Experience Global Impact and Global Connection. At ShipBob we benefit from erse cultures and perspectives in service of the global community.* Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.Title: Lead Product Manager, Data Services
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
As the Lead Product Manager, Data Services, you will be the subject matter expert on data at ShipBob. You will focus on deeply understanding the needs of our internal users (Finance, Accounting, Sales, Operations and more) and will manage the strategy and execution of a Data Services product suite. Your work will directly impact our company trajectory and will be used to produce critical business reports and strategic insights that guide our company-wide actions. As a result, you will be responsible for ensuring data quality is high, data is available for reporting, data governance policies are in place and data services perform reliably at scale.
What you’ll do:
* Work alongside the Data Team to manage the data warehouse, including services that govern how data goes into and out of the data warehouse.
* Work closely with stakeholders (Finance, Accounting, Pricing, Analytics, Sales, Operations, etc) to build and memorialize business definitions and data standards. Educate stakeholders on how to leverage data your team makes available.* Keep stakeholders and customers apprised of roadmap, upcoming milestones and risks.* Build a roadmap and execute on a plan that results to consistent and reliable reporting of merchant and partner activity to be used for financial analysis, financial reporting and strategic insights.* Measure overall data hygiene and identify data gaps and/or inconsistency to be addressed on the roadmap.* Collaborate closely with Data Scientists, Analysts, Engineering, QA, and Product Management to ensure products produce and consume data that meets data standards.* Own and design data-focused products and features end-to-end, including writing requirements, user stories and data dictionaries.* Operate with a sense of urgency to address near term needs, but design with the future in mind.* Inspire a culture of partnerships and engagement with data consumers and producers.* Collaborate with teams across the entire product portfolio. Build a deep understanding of upstream and downstream systems and processes and how they should shape data model design.* Develop expertise in data sources, both external and internal, and partner with the data team to implement data governance and data quality initiatives.* Engage data analysts across departments to ensure reporting and analytics use the same source of truth. * Additional duties and responsibilities as necessary.* Participate in internal and external security regulatory compliance and audit processes with a focus on SOC2 Type-2, ISO 27001, SOX 404 and GDPR.What you’ll bring to the table:
* 7+ years of experience in a product role managing products at scale with significant strategic scope.
* 5+ years of experience working on data warehouse, database, analytics, BI or data services products.* Advanced knowledge and practical experience with policy and regulatory mandates such as SOC2, ISO27001/27002/27031, GDPR, CCPA, SOX, and NIST Risk Management Framework* A healthy amount of curiosity and skepticism with solid investigative and interpersonal communication skills.* Ability to work on your own or as part of a team.* Experience working on data pipelines, ETL/ELT processes, schemas, quality control and data monitoring.* Experience designing transformations, mappings, and working with reference tables.* Comfortable with SQL and Microsoft Azure.* Experience investigating data issues and working with Analysts and Data Scientists as needed for complex investigations.* Energized by working through complex problems and a focus on bringing innovation, scalability, and productization to data.* BA/BS degree in Computer Science, Engineering, Math, or a related technical field.* Experience with privacy, compliance, and governance preferred.Classification: Exempt
Reports to: Chief Product Officer
Perks & Benefits:
* Medical, Dental, Vision & Basic Life Insurance
* Paid Maternity/Parental Leave Program* Flexible Time Off Program* Paid Sick Leave and Paid Emergency Leave* Floating Holidays (2 days/year)* Wellness Days (1 day/quarter)* 401K Match * Competitive Salary, Performance Bonus & Equity* Variety of voluntary benefits, such as, short term disability* Referral Bonus Program* Fun Culture >>>Check us out on Instagram (@lifeatshipbob)ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $162,711 - $190,000.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
* Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
* Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.* Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.* Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.* Be Safety Minded. It’s not just talk; it’s the way you work.About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Director of Product Operations
REMOTE
Boston, Massachusetts, United States
Full time
Description
Sierra Interactive is a leading real estate technology platform serving thousands of real estate agents, teams and brokers across the US and Canada. Our software enables our customers to generate more leads, win more deals, and do so more efficiently. We are profitable and high growth, having more than doubled our customer base over the past two years. Sierra has over 60 employees based in locations across the United States we are a fully remote company. We have ambitious growth plans over the next 5 years, and that’s where you come in.
We are seeking a dynamic, data-driven, and customer-focused Director of Product Operations. This critical leadership role on the product team will guide our product operations strategy and drive execution across our growing portfolio. Reporting directly to the Head of Product, the Director of Product Operations will work closely with cross-functional teams, especially Engineering, Sales and Customer Experience, to drive product efficiency, effectiveness, and scalability. The role will also be responsible for ongoing communications with our existing customer base.
Key Responsibilities:
- Oversee the end-to-end product operations process, including product development, launch, post-launch evaluation, and continuous improvement initiatives.
- Own ongoing communications with existing customers, ensuring they are kept informed about product updates, new features, and opportunities for engagement.
- Ensure clear communication and collaboration across all stages of product development, fostering a culture of transparency and efficiency.
- Collaborate with the product management, engineering, and GTM teams to define and implement product strategy, ensuring alignment with company objectives.
- Partner closely with Sales and Customer Experience teams on product initiatives to ensure customer satisfaction and promote product adoption.
- Lead cross-functional teams to deliver on product roadmap, effectively balancing quality, scope, and timelines.
- Develop and manage KPIs for product performance, ensuring that product operations are aligned with business objectives.
- Identify potential risks and develop mitigation strategies to ensure smooth product operations.
- Drive operational excellence through standardization of processes and implementation of best practices.
- Build a culture of making data driven decisions that influences and improves decision-making.
- Align employee skills and strengths with current and future needs to maximize business impact. Build high performing teams by developing talent and solving for skills/capability gaps.
Requirements
- A minimum of 7 years of experience in product management or product operations, with a proven track record of leading successful product launches.
- Excellent project management skills, with the ability to lead and handle multiple time-sensitive projects.
- Strong analytical skills, with the ability to translate data into actionable insights.
- Outstanding leadership skills, with a demonstrated ability to lead cross-functional teams and drive collaboration.
- Excellent communication skills, with the ability to convey complex ideas in a clear, concise manner to both internal and external audiences
- Demonstrated experience in agile methodologies and data-driven decision making.
Benefits
- Excellent medical, dental, and vision coverage. Full cost covered for employee, and option to add spouse / partner and dependents.
- 401k retirement plan (up to 4% matching).
- 15 days PTO, 10 paid holidays
- 12 weeks of paid parental leave
Something else that’s important to you? Talk to us. We’re flexible and committed to providing a healthy work environment where great people can thrive.
Product Manager
Dearborn, MI, United States (Remote)
JOB DESCRIPTION
In this position…
The Product Manager is responsible for developing product features, prioritizing the backlog, and managing risks while ensuring the iterations and releases are meeting the business objectives. The Product Manager also defines analytics and collects feedback in order to assess the product health and drive improvement.
Specific responsibilities include planning, development, creation, testing, delivery and implementation for cloud-based development solutions (specifically GCP).
This position is eligible for remote work within the US!
RESPONSIBILITIES
What you’ll do…
- Quickly develop a deep understanding of the products you will own, and create product roadmaps while working closely with stakeholders and engineering teams to deliver new products and feature enhancements
- Manage products from concept to launch delivering features iteratively to solve the business challenges
- Work closely with designers to create simple and intuitive product experience
- Be data-driven and use data to decide the best opportunities that deliver the most business impact
- Collaborate with engineering throughout the development cycle to iterate on and deliver the highest quality product requirements
- Work with the team to effectively communicate dependencies, risks and timelines
- Have deep understanding and empathy for customer needs, using user research and creative feedback mechanisms to validate product hypotheses and optimal product solutions
QUALIFICATIONS
You’ll have…
- 5+ Years of experience with proven ability to deliver software solutions using Solution Delivery Methodologies (Unified SDM, Agile)
- 5+ Years of experience with Business Process Analysis and IT Systems Delivery at the speed of market
- Minimum education of High School Diploma
Even better, you may have…
- Strong communication skills: clearly delivers information in written, verbal, and nonverbal form to explain, teach, and persuade
- Strong attention to detail: is organized and manages the teams with decisiveness
- Strong critical thinking abilitites
- Strong problem solving skills: identifies, collects and solves issues and conflicts
You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep e into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builderor all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for inidual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally erse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
Product Manager, Growth
UNITED STATES
PRODUCT
FULL-TIME
REMOTE
Growth
As a founding growth PM, you will own top-line metrics and drive product-led growth for the business. You’re an outcome-owner who leverages ergent thinking, deep customer understanding, and quantitative business acumen to take our growth engine to the next level.
Why Strength Training?
Strength training is a simple, accessible way for anyone to dramatically improve their quality of life, that’s hiding in plain sight. Fortunately, more people are discovering strength training than ever before. We’re not just focused on the advanced gym-goer. Rather, we are unlocking functional movement, strength, flexibility, and freedom from pain for millions of people.
Our recommendation AI is used by hundreds of thousands of paying customers. It employs advanced statistics, machine learning, and over 400 million fitness data points to create highly personalized and flexible fitness plans.
Why you’re set up for success
10x greater impact is ahead of us
Our product has proven market fit with a 6+ year track record of excellent retention and reliable growth. We’ve established a brand and proven that we can impact the lives of hundreds of thousands of paying customers.
However, our most ambitious work is yet to come. We’ve hit less than 1% of our TAM, and a core AI differentiation continues to keep us ahead and innovating. Read more about our data advantage
You’ll own top-line business metrics
As an outcome-owner, you’ll have the responsibility, impact and “proof of work” of driving core metrics behind a successful consumer subscription business.
You’re a founding product team member
You’ll work directly with the co-founder on establishing a cornerstone product team as the company matures into the next level of size.
We’re a small team with healthy business economics
The market is rewarding profitability over grow-at-all-costs. Having raised a total of $4.6M to reach $20M+ ARR at cash flow positive, we have shown the ability (unique among VC funded tech startups) to grow at a venture scale while maintaining profitability.
We’re looking for a hire who excels at:
-
- Fluency with data
- Business Outcome Ownership
- Strategic Impact
- Voice of the customer
Requirements
-
- Minimum of: 4-6+ years of direct product management experience, with a software company.
Try our app for free! https://www.fitbod.me/
Positions are 100% remote-only.
Compensation: Options/Equity + Base Salary 125-170k+ ; dependent upon years of experience & leveling (which is evaluated during the interview process).
Mid/Senior level: We are open to hiring someone at either the mid- or senior-level for this role, so to find the best fit for the team.
We are looking for full-time teammates! Positions include a full benefits package including: Full Medical, Vision, Dental, Life & Disability Insurance, flexible time-off, Slavic 401(k) with a 4% company match, company-wide days off for wellness & social lunches (via Zoom of course), a stipend for the gym/fitness, and all employees are able to expense up to $2000USD/year for continuing their development while employed with Fitbod!
We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
By submitting your information, you agree that you have read and agree to the terms in our Fitbod Applicant and Worker Privacy Notice
Title: PMO Project Manager
Location: Home Based – Americas
Canonical’s mission is to streamline and accelerate the adoption of open source across the entire global enterprise technology market. Our customers embrace the Canonical approach to open source for complex projects on bare metal, on the cloud, and at the edge.
Canonical Project Managers are responsible for ensuring project success through owning, driving, communicating and respectfully engaging all stakeholders, valuing integrity and accountability.
Within a portfolio of projects with complex and changing software technologies, customer and partner satisfaction is only possible because of exceptional Project Managers who know how to respect and engage all stakeholders.
What we are looking for in you
The successful Project Manager will have solid IT project management experience in a software engineering and/or information technology field, excellent written and verbal communications skills in English and experience leading cross-cultural, remote and global project teams and customers. You will be able to “make things happen” with a professional approach and effective negotiation techniques. You have Agile expertise and Project Management certification.
If this sounds like you and you have experience in projects in one or more of the areas below, we’d love to hear from you:
- Large Enterprise IT Programs
- Cloud and Public Cloud
- Organization Change Management
- ERP Implementation
- IPO Implementation
Additional skills that you might also bring
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
- Fully remote working environment – we’ve been working remotely since 2004!
- Personal learning and development budget of 2,000 USD per annum
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Parental Leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues at sprints’
- Priority Pass for travel and travel upgrades for long haul company events
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.
#LI-Remote
Project Manager, Customer Operations
US-Based Applicants
About Toptal
Toptal is a global network of top freelance talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and over 40% year-over-year growth, Toptal is the world’s largest fully remote company.
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Position Description
This is a remote position.
As a Customer Operations Project Manager, you will be a valuable member of the Customer Operations team responsible for partnering with Customer Leadership to plan, manage, and execute major cross-functional initiatives while ensuring critical business outcomes are delivered. The role will report to the Senior Manager of Customer Operations and will provide you with an opportunity to work cross-functionally alongside a wide variety of teams within a hypergrowth company, while advising other team members on project plan creation and overall project management.
We are unable to provide visa sponsorship. Resumes and communication must be submitted in English.
Responsibilities:
In addition to managing large projects end-to-end, you will draw upon your extensive experience to help lead project management methodologies and guide leaders from other functions to consider best practices when identifying project scope, monitoring performance, and reporting on key milestones. In this role, you will frequently run project meetings for the leadership team, and have the ability to draft clear recommendations to leadership to solve potential risks and blocked dependencies. Through your partnerships with key stakeholders, you will escalate issues at both the project and portfolio level and help to craft and execute solutions. Ongoing, you will help to mentor other Project Managers and business owners in determining and defining project scope and objectives, capacity planning, and managing resources in an effective and efficient manner. You will also work with functional leadership to ensure initiatives are aligned to support function and company-level OKRs.
Your expertise in a wide variety of project types will allow you to make strategic adjustments as needed and measure performance to identify areas for improvement. You will work alongside senior leadership to track approvals and manage cross-functional stakeholder communications. You will bring a strong framework for organization and attention to detail to all of your projects while supporting the Customer Operations leadership.
In the first week, expect to:
- Onboard and integrate into Toptal.
- Rapidly begin learning about Toptal’s history, culture, and vision.
- Shadow key teams and leaders across the company to learn the core of Toptal’s operations and business units.
- Deep e into understanding Toptal’s functions and how each supports the company’s mission and objectives.
- Learn about Toptal’s business and operating models.
In the first month, expect to:
- Using your own project management expertise, create detailed project plans for several large cross-functional projects including outlining all project tasks and dependencies.
- Monitor the work done by various departments and teams to ensure project deadlines are met.
- Facilitate stakeholder meetings, escalate roadblocks and ensure proper task prioritization.
In the first three months, expect to:
- Take on the management of additional projects including coordinating with leaders in the Customer, Talent Operations, and Product departments.
- Deliver a status report and a current state analysis on projects under your management in an ongoing and agreed-upon cadence.
- Assist the Senior Manager, Customer Operations in Quarterly planning and process change rollouts for Initiative Management.
- Be the main point of contact for the Business Operations Function following the established due dates for Initiative Management and Business as Usual activities.
- Maintain our internal tracking system updated to align with Business Operations requirements.
In the first six months, expect to:
- Go through deeper onboarding in key areas of the company that are of strategic importance.
- Experiment and learn rapidly as you build solutions, adapting your approach in real-time by leveraging your knowledge and doing everything it takes to make sure the OKRs of your projects are moving in the right direction.
In the first year, expect to:
- Assist leadership to drive results and operational excellence across the Customer Operations team.
- Work alongside the Senior Manager, Customer Operations to drive innovation within Customer’s Initiative’s framework.
- Measure the efficacy of your work, iterate, and improve.
Requirements:
- 5+ years of project management and related operations experience.
- Experience managing projects through their full life-cycle.
- Bachelor’s degree in Engineering, Business, or a related field preferred.
- Top Project Management Certification preferred including PMI, PMP, PRINCE2, CAPM, CSM, CPMP, CPM or other, or experience equivalent to a certification.
- Knowledge of Agile, Kanban, and SCRUM preferred. Technical expertise is not required.
- Excellent analytical skills.
- Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to inidual contributors.
- Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution.
- Resourceful. You should be a self-starter who thrives on the freedom and accountability that comes with managing your own workflow.
- Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied stakeholder groups.
- Ownership. You are a dependable team member who takes responsibility for your success as well as the success of the entire team.
- Quality. You take pride in everything you deliver as a reflection of yourself.
- You must be a world-class inidual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
The US-based salary range for this full-time position is $95,000- $135,000 per year. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, inidual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Please note that the US-based salary range does not include the value of Toptal’s benefit offerings. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan with employer matching contributions; medical, dental, and vision insurance plans in which Toptal pays 100% of the premiums for an employee’s coverage; basic life insurance coverage; short-term and long-term disability coverage; flexible spending accounts, including dependent care and health savings accounts, access to telehealth virtual doctors, an employee assistance program, and flexible paid time off.
This position is also eligible to receive a discretionary bonus.
Principal Project Manager, Operations
locations: Remote-USA
time type: Full time
job requisition id: P742506
About the team
Zillow Group’s mission is to build the world’s most trusted and vibrant home related marketplace, and give people the power to unlock life’s next chapter.
The Principal Project Manager is a senior-level member of the Contact Center Operations team responsible for driving all aspects of our most complex and strategic projects within the organization. You will come with a consistent record of advancing operational efficiency. This role involves finding opportunities for cost-saving initiatives, leading project teams, ensuring successful project delivery, teaching project management, and driving improvement in project processes. The Principal Project Manager plays a significant role in aligning project objectives with organizational and company-wide strategic direction while delivering results on time and within budget.
About the role
The primary responsibilities of this role include:
- Develop and lead robust project plans, schedules, budgets, and cross-functional resources across multiple highly-complex projects.
- Independently determine appropriate project management framework and methodologies according to the complexity of each launch.
- Prioritize pivotal initiatives by partnering with product engineering teams to drive technical advancements, strategic priorities, business goals, user experience, technical feasibility, and time to market to define impactful solutions.
- Create formal networks involving coordination among groups such as key stakeholders (including executives), department heads, and external partners, to develop rapport and establish expectations for project success.
- Negotiate strategically and skillfully within the project team and with external partners by being direct, diplomatic, and empathetic in very complex situations.
- Run full-cycle project activities, employing change management procedures, evaluating risk and cost, managing dependencies, removing roadblocks, and ensuring appropriate documentation and team member alignment.
- Effectively communicate project status, identify risks and dependencies, provide solutions, and influence decisions to ensure projects remain on track.
- Evaluate project performance holistically and provide recommendations for future improvements across the project management team.
- Build and maintain project management frameworks, identify, implement, and teach updated project management methodologies and tools to improve project outcomes, mentor junior project managers, and increase efficiency for the team.
- Cultivate a collaborative and positive team environment, encouraging open communication and knowledge sharing.
- Analyze data in order to identify and articulate to business & tech partners the “why” behind a change and what customer problems are being resolved.
- Leverage technology, like ChatGPT or similar AI, to drive operational gains and increased proficiency by identifying the best use of automated, digital and human powered solutions.
- Lead with a programmatic lens to bring together multiple projects and improve the full scope of a line of business.
This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.
In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $117,000.00 – $187,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.
In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
Who you are
Qualifications:
- Bachelor’s degree in business, engineering, or a related field.
- 8+ years of project management experience with a proven track record of delivering sophisticated initiatives.
- Demonstrated success as a senior project manager or in a similar leadership role, running multiple complex projects from initiation to completion.
- Experience leading cross-functional project teams across multiple geographies and time zones.
- Solid understanding of project management methodologies and tools, including Agile, Lean and Waterfall.
- Strong communication, problem-solving, and analytical skills.
- Demonstrated success in breaking down silos, gaining consensus and influencing outcomes. A change agent!
- A high degree of self-motivation and the ability to work independently, prioritize, and achieve landmarks in a fast-paced environment.
- PMP, Lean Six Sigma, or other relevant project management certification is highly desirable.
- Proficiency in project management software tools, ChatGPT, or similar AI, and Google/MS Office Suites.
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you’re in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
Operations Specialist
- Remote – Oregon
- Remote – Michigan
- Remote – Massachusetts
- Remote – Maryland
- Remote – Maine
- Remote – Louisiana
- Remote – Kentucky
- Remote – Kansas
- Remote – Iowa
- Remote – Indiana
- Remote – Illinois
- Remote – Idaho
- Remote – Georgia
- Remote – Florida
- Remote – Delaware
- Remote – DC
- Remote – Connecticut
- Remote – Colorado
- Remote – Washington
- Remote – Virginia
- Remote – Vermont
- Remote – Texas
- Remote – Tennessee
- Remote – South Dakota
- Remote – South Carolina
- Remote – Rhode Island
- Remote – Pennsylvania
- Remote – California
- Remote – Arkansas
- Remote – Arizona
- Remote – Alabama
- Remote – Wyoming
- Remote – Wisconsin
- Remote – West Virginia
- Remote – Oklahoma
- Remote – Ohio
- Remote – North Dakota
- Remote – North Carolina
- Remote – New York
- Remote – New Mexico
- Remote – New Jersey
- Remote – New Hampshire
- Remote – Nevada
- Remote – Nebraska
- Remote – Montana
- Remote – Missouri
- Remote – Mississippi
- Remote – Minnesota
- Full time
- R0011195
Job Description Summary
CLEAResult is seeking an Operations Specialist to coordinate aspects of energy efficiency projects for national customers participating in multiple C&I programs. The Operations Specialist directly supports the team of National Account Managers by performing C&I project data entry, tracking, and reporting in Salesforce and Power BI. In addition, this role will directly support C&I programs by providing project leads using a national database of construction projects. This person’s primary goal is to ensure all of our National Account projects are tracked accurately and timely to ensure proper forecasting and customer reporting. Success in this position improves customer satisfaction and supports higher savings for utility programs.
Job Description
The Operations Specialist is responsible for:
- Working closely with the national account managers to track and report on project progress and next steps
- Tracking projects and customer communications in multiple data systems and tools (Salesforce & Power BI)
- Ensuring all project details, such as eligibility, audits, paperwork, rebate processing, verification, and payment, are accurately tracked and continue to move forward in Salesforce
- Enhancing team operations through the creation and maintenance of new and existing tools and reporting dashboards in Power BI
- Providing C&I project leads to program teams using a national database of construction projects
- Providing regular status updates to program staff
- Coordinating with program teams on project status updates, requirement changes, timelines
Education, Experience, Skills
- Strong MS Word, Excel, and PowerPoint capabilities
- Ability to work independently and with cross-functional teams
- Detail oriented and organized
- Proficiency with multiple database and reporting platforms (Salesforce & Power BI)
- Experience juggling multiple priorities at once
- Strong written and oral communication skills
- Experience with energy efficiency measures and technologies in C&I applications is desired
Education Requirements
- Bachelor’s degree preferred
- 1-3 years experience in an operations support role
Additional Job Description
CLEAResult continues to be committed to the health and safety of all employees, customers, partners and the communities we serve. As we prioritize hiring of talent for essential positions that meet the critical needs of our customers, we intend to continue supporting the fight to end the pandemic. Employees’ health and safety while meeting client expectations remains our top priority.
Equal Opportunity Employer
As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified inidual with a disability or protected veteran, or any other protected status.
The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.
Associate Implementation Project Manager
Remote – Work from Home
Paycor empowers leaders to develop winning teams. Our Human Capital Management (HCM) software modernizes every aspect of People Management from the way you recruit, onboard, develop, pay, and retain employees. Best of all? Our team is growing, and there’s never been a better time to join! If you love to Think Big, Dream Big, Compete to Win, and thrive in a fast-paced environment, we want to hear from you!
Job Summary
Paycor’s Associate Implementation Project Manager is responsible for managing the client onboarding experience as new clients transition to Paycor’s software applications. The Associate Implementation Project Manager will be the primary owner of assigned implementation projects and be the single focal point for effectively managing all aspects of each project; delivering projects on-time and on-budget with the highest possible customer satisfaction.
The Associate Implementation Project Manager will document, coordinate, and monitor implementation projects from kick-off through go-live and successful transition of the client and solution to company using Paycor’s project methodologies and serve as a liaison between the company and the client to ensure that client business objectives and requirements are met.
A successful candidate will possess the ability to influence all levels of associates – from inidual contributor to senior leadership – both directly and indirectly. Additionally, the Implementation Project Manager will demonstrate the desire and willingness to understand what’s important to Paycor’s clients. He/she will be able to act as an internal advocate and ensure clients’ needs are met within the software.
Essential Duties and Responsibilities
- Manage the conversion of new clients to Paycor software solution by working effectively with a wide range of internal and external stakeholders
- Ensure that projects remain on schedule and within scope and budget and prepare and deliver change requests when appropriate
- Effectively analyze and develop mitigation plans for any significant potential risks
- Establish a strong working relationship with each client based on clear expectation-setting and mutual trust building
- Ensure that customer business objectives are well understood by the project team
- Ensure that customer requirements are defined clearly and system will meet their needs
- Serve as the initial point of contact for any client escalations and schedule and lead regular meetings
- Record and communicate implementation progress in project management software
- Maintain an implementation issues log with tasks, completion dates and ownership; distribute log on a regularly internal and external stakeholders
- Train new users on Paycor system and procedures as a supplement to other training resources
- Troubleshoot hardware and software system problems for clients and escalate to technical support when needed
- Responsible for raising concerns quickly to internal stakeholders and escalate when necessary
- Provide technical expertise to support the sales team as needed
- Perform assigned responsibilities relating to client service, such as lost account management, late night rotation, and proactive/reactive client calls
- Timely follow up and communication with sales and department management regarding status of accounts
Requirements
To perform this job successfully, an inidual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.
- Four-year degree or equivalent experience
- 2-3 years experience in a client service position with face-to-face client exposure
- Experience leading multiple complex projects simultaneously
- Demonstrated proficiency with PC software including Microsoft Office Suites
- Excellent communications and interpersonal skills
- Strong organizational, time management and multi-tasking skills
- Flexibility in scheduling to meet client needs with short turnaround
- Travel required with some ability to travel on limited notice
- Ability to monitor, evaluate, and provide feedback on the outputs and performance of workgroup members and take actions necessary for improvement
- Solid communication, presentation, organization, and planning skills
- Ability to identify key barriers/core problems and apply problem-solving skills in order to deal creatively with complex situations
Paycor Total Rewards
We are proud to provide best-in-class benefits delivering a personal and professional experience that meets you where it matters most – the well-being of you and your loved ones.
Highlights include:
- A flexible virtual-first work philosophy
- An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor’s growth
- 401(k) with $.65 match for every dollar contributed up to 6% of eligible pay
- Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)
- Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care
- Paid leave for birth parents, non-birth parents, elder caregivers, and military support
- Sabbatical opportunities for tenured Associates
- Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount
- Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges
We also offer competitive compensation determined by each inidual’s relevant experience, skills, and education. We anticipate the base pay for this position to be between $61,600-105,164. In addition to base pay, Paycor Associates are eligible for either a performance-based annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you’ll still apply as there may be other positions that better align.
For more information about our total rewards, please visit www.mypaycorbenefits.com.
PRODUCT MANAGER, MONETIZATION (MOBILE/FREE-TO-PLAY)
Full time remote within a distributed team
In the world, there are approximately:
9 million animal species 3 trillion trees 1, 000,000 mobile games 7.7 billion humans
Carbon Counts Tech is on the hunt for exceptional humans! We’re looking for an intermediate-level PRODUCT MANAGER, MONETIZATION in Production who is partial to trees, animals, games, the earth, and memorable, impactful experiences. Are you the human we’re looking for? If so, you believe in the power of technology to solve problems and to make the world a better place.
ABOUT CARBON COUNTS (THE COMPANY)
Carbon Counts is an early-stage, multi-country, for-profit company on a bold mission to re-green the earth. We believe in the power of people, play, community, and innovation and we are creating memorable, delightful experiences that will have a positive impact on the planet.
ABOUT YOU (AS A HUMAN)
You are a highly analytical and creative Product Manager with a passion for free-to-play mobile gaming and a deep understanding of mobile game monetization strategies. You have a track record of success in driving revenue growth through innovative and player-centric monetization strategies. You are a collaborative team player who can work effectively with cross-functional teams, including game design, UX, marketing, UA, data analytics, player support and engineering. You have a passion for being highly organized, detail-oriented, and able to manage multiple projects simultaneously. You thrive off of your strong communication and problem-solving skills. You’ve taken a mobile game full-cycle from design to live release and data review. Overall, you love being a results-driven Product Manager who is committed to delivering exceptional player experiences while driving revenue growth for EverForest – our play-to-plant mobile game!YOUR ROLE & IMPACT AS PRODUCT MANAGER, MONETIZATION
As a Product Manager for Monetization, you are responsible for the development and execution of monetization strategies for EverForest, a free-to-play mobile game that encourages players to plant real trees through in-game activities. You will be working closely with cross-functional teams including game design, marketing, UA, data analytics, player support and engineering teams to ensure the success of the game’s monetization efforts.
Role overview:
- Developing and executing monetization strategies for a new F2P mobile play to plant game to maximize player lifetime value (LTV) and revenue while planting trees in the real world
- In App Purchases (IAP)
- In-game Ad strategies
- Live Ops events
- Subscriptions / battle pass
- Defining features and prioritizing roadmap for tools and tech for IAP Store and monetization including in-product targeting and personalization
- Analyzing player data and in-game metrics to identify trends, opportunities, and areas for improvement in monetization performance.
- Designing, implementing, and optimizing in-game offers, promotions, and pricing strategies to drive player engagement and spending.
- Monitoring and reporting on key performance indicators (KPIs) related to monetization, making data-driven recommendations for improvements.
- Conducting market research and competitive analysis to identify best practices and new monetization opportunities within the mobile gaming industry.
- Working closely with user acquisition and marketing teams to optimize advertising strategies and improve overall game performance.
- Working closely with the player support team to stay close to player feedback in connection with monetization trends.
Professionally you:
- 3+ years of experience in product management or monetization within the mobile gaming industry, specifically for free-to-play games.
- Strong understanding of game design principles and in-game economies, with a focus on monetization and player engagement.
- Have experience building monetization strategy and roadmaps for Mobile F2P games.
- Excellent analytical skills, with a data-driven mindset and experience using tools such as Excel, SQL, or Tableau.
- Experience working with mobile game analytics platforms (e.g., Adjust, Appsflyer, Firebase) is a plus.
- Strong communication and interpersonal skills, with the ability to collaborate effectively across erse teams.
- Passion for mobile gaming and a deep understanding of the free-to-play market and its trends.
- Expertise in rapid deployment and experimentationmetrics, analytics, A/B testing, user testing, and market research
- Experience working in an agile software development environment
- Experience implementing, managing, and optimizing ad mediation platforms
ABOUT THE JOB As a full-time employee (40 hrs per week), you’ll report directly to the Executive Producer and collaborate with creative, engineering, QA and product teams to design monetization strategies for a purpose-driven mobile game that engages, converts and retains players.
ABOUT THE CARBON COUNTS TEAM
Bioersity is the word for the varied animals, plants, fungi, bacteria, and other life forms that are connected and intertwined within an ecosystem. The more bioersity, the stronger the ecosystem. We’re obsessed with the idea of bioersityfor the planet, and for the team! Currently, we’re a small, mighty team with different, varied roots in different realms. Some of us have come from entertainment (think Disney). Some from game dev (think EA, Adventure Capitalist, Kabam, Activision, and Club Penguin). Some from business (think tech start-ups and Lululemon). Some from tech (think Google). Some are in conservation (think Rare.org). All of us are inspired by the possibility of changing the world, one moment, one laugh, one step, one communityone tree at a time. We know our players will come from all walks of lifeand so do we. We’re hiring exceptional people from a wide variety of backgroundsit’s the right thing to do and it makes Carbon Counts stronger. If you share our values and love for trees, animals, and nature, please consider applying!
WHY YOU’LL LOVE IT HERE (COMPENSATION & BENEFITS)
- Very competitive salary
- Excellent employee benefits
- Stock option participation and you’ll have a stake in what you’ll help make!
- Flexible paid vacation
- Remote / Work from home / Flexible hours
**DO I NEED TO MEET ALL CRITERIA TO APPLY?**
Definitely not! If you share our mission of creating memorable, delightful experiences that will have a positive impact on the planet, we’d love to meet you and see what is possible!
About us
Newsifier is a fast-growing SaaS scale-up on a mission to simplify and enhance digital news publishing. Our vision is to be the leading all-in-one solution for news publishers globally, enabling them to grow their traffic and revenue with our CMS.
We are ambitious but down-to-earth people who value a healthy work-life balance and take pride in improving our product every day and seeing our company grow continuously.
We started in 2020 and are a team of 11 (mainly developers) who all work remotely. We are planning to accelerate our growth next year, and in this, we see a vital role for our to-be-hired Product Owner.
About the job
In this role will work with a lot of different people in the company; the CTO, the product manager, customer service, the developers and the UI/UX designer to make Newsifier the best CMS for news publishers.
As a Product Owner, you will be a vital player in guiding our product's direction, leading the developers, interfacing with stakeholders, and translating customer needs into product development tasks. You will play a critical part in our company's growth by ensuring the development process is efficient and targets our market needs
We have a a big team of developers and are releasing new features often. At the moment the founder team is involved in managing the developers but as they are also focusing on the growth of the company we feel it is the right time to hire a full time Product Owner.
The responsibilities of the role:
- Define the sprint goals and facilitate sprint planning sessions to prioritize work items based on their urgency and dependencies, and ensure alignment with product vision and strategy.
- Collaborate closely with the product manager to ensure alignment with product vision and strategy, and effectively communicate these to the development team.
- Review and prioritize incoming customer requests (filtered by customer service ) and convert them into actionable tasks for the development team.
- Break down feature briefings into smaller, manageable tasks and allocate them to developers based on their expertise and workload.
- Coordinate with the development team to manage sprint backlog, adjusting as necessary in response to changes in project scope or priorities.
- Conduct regular stand-up meetings to check on progress, identify any blockers and coordinate efforts.
- Develop and optimize planning, structure, and processes for the development team to ensure maximum efficiency and effectiveness.
- Act as a point of contact for developers, addressing questions or concerns and providing guidance as needed.
- Review each developer's output to ensure it meets quality standards and aligns with sprint goals and project objectives.
- Conduct sprint reviews and retrospectives to reflect on successes and areas for improvement from the completed sprint, and adapt processes as necessary.
- Coordinate with the product manager and CTO on product vision, strategy, technical issues, and potential roadblocks.
- Review completed features alongside the product manager to ensure they meet requirements, objectives, and quality standards.
Job details and benefits:
- This is a full-time remote job.
- We provide a competitive salary, aligned with industry standards.
- We organize bi-annual global get-togethers, with the next one scheduled for Florianopolis, Brazil.
- Equity shares may become a part of your compensation package, contingent upon a successful collaboration and our mutual commitment to a long-term partnership.
About you
- You have excellent and clear verbal and written communication skills.
- You have a passion for creating and implementing structured processes that drive efficiency and team effectiveness.
- You have demonstrated leadership capabilities with a natural authority to ensure team members adhere to set structures and processes.
- You have strong analytical, problem-solving, and decision-making skills.
- You have the ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
- You have experience with Agile methodologies, user experience (UX) design principles, and data-driven decision-making.
- You have relevant experience working in a product role for a software company, preferably in a SaaS environment.
- You have at least three years of experience collaborating with software developers.
- You love innovation and are enthusiastic about AI and the possibilities it gives in product development.
- Familiarity with CMS solutions, SEO, and the digital publishing landscape is a plus.
Apply for the job
So if you're a highly organized, process-driven inidual with a solid background in software product management and a passion for driving innovation in a fast-growing SaaS company, we'd love to hear from you.
Apply now to become an integral part of our expanding team and help us take our CMS product to new heights.
Strategy and Operations Manager
UNITED STATES (REMOTE)
STRATEGY AND OPERATIONS
FULL TIME
Swiftly® is a leading provider of technology and solutions for retailers worldwide. Our best-in-class platform delivers innovative, turn-key solutions that empower retailers to grow sales and build loyalty, while enabling brands to reach more shoppers through retail media networks.
Swiftly is the first vendor in the industry to connect the digital and in-store shopping experience with a robust ad platform, while deepening insights using 1st party data and analytics. We offer the only system to seamlessly connect with retail customers across the entire shopping journey. With our recent Series C funding round totaling $100M we are expanding our team with exciting times ahead.
Headquartered in Seattle, Washington, Swiftly is building better retail through technology.
Position Summary:
Swiftly is looking for a proactive and innovative Strategy and Operations Manager to oversee company metrics and strategic insights. As the Strategy and Operations Manager, you will be responsible for managing Swiftly’s OKRs and competitive intelligence initiatives. You will collaborate with different teams to incorporate the company’s strategic insights and develop short and long-term recommendations.
Responsibilities Include:
- Drive the OKR setting, tracking and alignment across the organization
- Deliver monthly and quarterly business performance reporting and track key performance indicators for the company
- Drive Competitive intelligence insight for the organization. Analyze digital advertising market trends and provide insights and recommendations for future growth opportunities in the industry
- Lead Salesforce.com management to assure data quality and accuracy by performing data hygiene checks and collaborating x-functionally to flag interdependencies
- Leverage Salesforce.com and other enablement technology to build automation and scalability into the sales infrastructure
Required Qualifications :
- Candidates should possess a BA/BS degree in Business, Economics, Finance, Accounting, Mathematics, Statistics, Engineering, Computer Science, or other analytical subject areas
- The ideal candidate should have +5 years of experience in financial planning and analysis, corporate strategy, management consulting, sales finance, sales operations, or a similar field
- Proficiency in Microsoft Office Suite (especially Excel and PowerPoint) and Salesforce.com reporting is essential
- Experience working with tech ads or online advertising
- Competitive Intelligence experience
- Project Management experience is a plus
- The candidate must be able to work in an ambiguous environment with an entrepreneurial approach
- Strong problem-solving, quantitative analysis, business judgment, written and verbal communication and presentation skills are required
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards is required
Preferred Qualifications:
- Excellent problem-solving skills, combined with strong business judgment and the ability to communicate and partner with a senior management team
- Outstanding modeling and analytical skills Excel and SQL expert. Bonus points if you also have other database, automation, or BI skills
- Financial planning, budgeting, and forecasting experience is a plus
#LI-Remote
Working For Swiftly
We are working on a set of problems that require the best in the industry to get right. Our employees are the pillars of the future of the company and they are treated and compensated as such. We’re a growing team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment.
Every Swiftly employee:
- Has demonstrated the ability to work collaboratively in an ambiguous, fast-paced environment
- Takes ownership of their domain from the ground up, from inception through deployment to customers
- Leaves their ego at the door and ensures the best idea leaves the room
- Is always experimenting with new technologies and learning new skillsets
- If you’ve ever wanted to work on a project that blends a gorgeous consumer experience, sophisticated logistics, and scale that rivals the largest technology players, Swiftly is the place for you.
Equal Opportunity Employer
Swiftly is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Swiftly will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified iniduals with disabilities throughout the subsequent application process.
Product Manager, API
Product Remote (Europe) Remote (Poland) Remote (Portugal) Remote (Ukraine)
Company Overview:
PandaDoc is an all-in-one document automation software for sales teams focused on closing deals fast, trusting their forecasts, and standing out from the crowd. Over 50,000 customers use PandaDoc to streamline their process to create, approve, and eSign proposals, quotes, and contracts. With powerful document creation and workflow capabilities. For more information, please visit https://www.pandadoc.com.
Company Culture:
We’re known for our work-life balance, kind co-workers, & kick-ass Christmas parties. Although some of our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.
Pandas work best when they’re happy. Happiness doesn’t come from a ping-pong table or free snacks. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.
Check out our LinkedIn to learn more.
PandaDoc is seeking a dynamic, passionate, and tech-savvy Product Manager with a focus on APIs. This inidual will be responsible for driving and expanding our API product line, and playing a key role in growing this part of our business. The ideal candidate is a strategic thinker who has a proven track record in managing and scaling API-type products and a deep understanding of the developer persona.
In this role, you will:
- Own the strategic direction, product planning, and execution for the API product line.
- Manage all key product metrics, monitor performance, and report on product health.
- Understand the needs and challenges of our customers, anticipate market trends, and deliver innovative solutions.
- Collaborate with engineering teams to enhance and develop API products, and ensure seamless integration with our platforms.
- Partner with the sales and customer success teams to develop clear product messaging and sales playbooks.
- Facilitate training for internal teams to ensure product knowledge and understanding across the organization.
- Conduct competitive analysis to stay ahead of market trends and developments.
About you:
- 5+ years of experience in Product Management, preferably with a focus on API products.
- Strong technical background, preferably with familiarity in backend APIs, SDKs, OEM, and other API products.
- Demonstrated experience working with developer personas and managing products catered to this audience.
- Proven track record in creating, launching, and growing API-type products.
- Excellent communication, leadership, and stakeholder management skills.
- Ability to work in a fast-paced, dynamic environment and drive change across cross-functional teams.
- Scrum & Agile based B2B SaaS product management/ownership experience
- Can work independently with minimal direction
- Able to manage multiple, competing priorities simultaneously
- Strong interpersonal and communications skills
- Fluent English (verbal and written)
Benefits:
- An honest, open culture that emphasizes feedback and promotes professional and personal development
- An opportunity to work from anywhere our team is distributed worldwide, from Lisbon to Manila, from Florida to California
- 6 self care days
- A competitive salary
- And much more!
PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
EXTERNAL RECRUITERS
Approval Requirement
The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.
Senior Product Manager
UNITED STATES / REMOTE
PRODUCT
REMOTE – FULL-TIME
All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We encourage you to apply regardless of your location.
About Us
Chainlink is the industry-standard Web3 services platform that enables developers to build feature-rich Web3 applications with seamless access to real-world data and off-chain computation.
Chainlink has helped enable $7T+ in transaction value since the start of 2022.
Over 1,700 Web3 projects have integrated Chainlink services.
Chainlink is live on 15+ blockchains with many having joined the Chainlink SCALE program.
Chainlink is relied upon by industry-leading protocols like Aave, Compound, Paxos, Synthetix, and ENS.
Chainlink has delivered 7.4B+ data points on-chain and onboarded 900+ decentralized oracle networks.
Chainlink has established collaborations with Associated Press, Accuweather, AWS, Google Cloud, Meta, and Twilio.
The world-class Chainlink Labs research team has won various awards for its work on distributed systems, security, and more.
Who we’re looking for:
You’re focused on what matters most and ignore unimportant industry distractions.
You take extreme ownership and deliver outstanding results.
You have a growth mindset, seek out feedback and engage in constructive dialogue with others to help them grow.
You move fast and evolve with rapidly advancing technologies.
You want to be part of a team that excels and is committed to building the Chainlink Network and growing the Web3 ecosystem over the long term.
You are welcoming toward a erse network of participants joining an open, global standard.
You’re excited about the future of Web3 and building a world powered by cryptographic truth.
The Product Team at Chainlink Labs is dedicated to delivering cutting-edge solutions for the rapidly evolving world of DeFi, on-chain finance, gaming, NFTs, and other major verticals. Our team of experienced product managers, designers, and engineers work together to create innovative products and services that enable smart contracts to securely access off-chain data and systems.
With a focus on user-centered design, we strive to create intuitive and seamless experiences for developers and end-users alike. We are constantly pushing the boundaries of what is possible in the blockchain space, and our products are used by some of the most innovative and forward-thinking organizations in the industry.
Whether it’s building new features for the Chainlink Platform decentralized oracle network, creating new tools and integrations for developers, or exploring new use cases for blockchain technology, the Product Team at Chainlink Labs is at the forefront of innovation in the blockchain space. Join us on our mission to create a more decentralized world.
Chainlink Labs consistently brings innovative, world-changing products to market through our collaborative work in product management. At Chainlink Labs, we put our users first. The world is constantly changing, so we need Product Managers who are adaptable and excited to work on products that affect millions of people every day.
In this role, you will work cross-functionally with senior management, engineers, marketers, etc to guide products from conception to launch by connecting the technical and business worlds. We are looking for entrepreneurial product managers to help innovate and execute product initiatives across the company.
Your Impact
-
- Oversee concept analysis, engage in feature spikes and scope out potential features based on customer requests and ideas from the team.
- Take lead in defining product feature requirements and stories to set the team up for clear goals and success.
- Drive the product roadmap and go-to-market strategy by working closely with marketing, sales, and executive leadership teamsWork cross-functionally to build and execute product release/roll-out plan.
- Weigh difficult tradeoffs, taking into account product, customer, engineering and security requirements against delivery time and resources.
- Shape the future of the blockchain industry by building successful MVPs into reliable and scalable products of blockchain infrastructure that will power the future of DeFi and other distributed, trustless smart contracts.
Requirements
-
- Bachelor’s degree in a technology/business related field or 3+ years of highly technical experience.
- 5+ years past experience working as a product manager in a startup environment (10-150 employees) preferred.
- 3+ years of working experience in a product or technical role that involved communication with engineering and delivery (ops/release/infrastructure) team.
- Ability to work on a distributed team with a high degree of ownership.
- Excellent written and verbal communication skills.
- Open-minded to new ideas with a mindset of continuous learning.
- Experience in the Blockchain or crypto space.
- Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing.
Privacy Policy and an Equal Opportunity Employer:
Chainlink Labs is an Equal Opportunity Employer. To request an accommodation in our recruitment process, please contact us at [email protected].
Director of Operations
REMOTE
Discover. Savor. Connect. Welcome to the chef’s table.
Cozymeal is the leading global marketplace featuring the best culinary experiences and cookware, including top-rated cooking classes, private chef meals, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides and much more!
Consumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology and other unforgettable culinary experiences. Whether it be for date nights, birthdays, holiday celebrations or team building events, you’re guaranteed a world-class experience. Plus, you can purchase our curated, high-quality cookware as a gift or for use at home.
In addition to providing customers access to world-class culinary experiences, products and content, we also provide a great source of income to our partners that includes chefs, sommeliers, guides and mixologists. For this, we were recognized by the Global Good Fund in 2019.
Serving both customers and our culinary partners is our top-priority and ingrained in our culture and in how we run our business every day. We continuously strive to curate the best culinary experiences and products and to create the best content for the millions of customers visiting our site while providing additional support and business to our partners.
About the Role:
We are looking for a rockstar full-time Director of Operations to work across different teams at the company. This is a high-impact role with the opportunity for the candidate to grow into the VP of Operations and/or the COO role in the future. The ideal candidate has extensive experience in managing several departments in the past such as sales, customer support, partner operations, business development and/or product management.
A Day in the Life of Director of Operations at Cozymeal
- Work closely with cross-functional team leads to create and implement policies and initiatives that support the company’s business goals and align with the company’s business strategy.
- Refine existing KPIs and define new KPIs to keep track of the most important metrics contributing to the company’s overall success from demand (customer demand), supply (partners such as chefs, food tour guides & sommeliers) and operations (customer support & partner operations).
- Work with the partner recruiting team leads (aka expansion team leads) on focussing on the right markets, hiring the right partners and optimizing the partner on-boarding process to meet our existing demand most effectively.
- Work with both the partner recruiting and partner operations team leads on maximizing partner success on the platform.
- Work with the customer support and sales team leads on ensuring all important metrics are met.
- Lead the implementation of important features to optimize and further scale the company’s operations.
- Managing P&Ls for respective departments
- Identifying customer acquisition projects with greatest impact and ROI for the company.
Requirements Include:
- Bachelor’s in business, economics, mathematics, sciences, engineering or related field.
- MBA or graduate degree is a plus.
- 6+ years of operational leadership experience and/or management consulting experience.
- Hands-on experience in several of these areas: web product management, business development, operations, sales.
- Leadership experience in several of these areas: web product management, business development, operations, sales.
- Experienced leader with the capability of understanding the lowest level of detail and demonstrating a willingness to “roll up your sleeves” to get things done.
- Exceptional leadership skills, adept at leading the work of a team, delegating and assigning work and owning team outcomes.
- Successful track record of building and growing impactful teams.
- Ability to excel at process management, process documentation, and ensuring that processes receive regular review and auditing to be in a state of regular improvement.
- Ability to scale the business through systems, processes, partners and people development.
- Demonstrated ability to build and maintain relationships with a erse team of stakeholders, including sales, customer support, partner operations, product managers, engineers and finance.
- Excellent communication (written + spoken) and interpersonal skills.
- High attention to detail.
- Strong data analysis skills.
- Not required but a plus: Culinary experience.
What We Offer:
- Work anywhere in the world (we are 100% remote team)
- Competitive pay.
- Stock options (after 1 year with the company).
- Opportunity to grow within the organization to a leadership role.
- Opportunity to learn from some of the best in the industry.
- Great work environment with a strong and friendly team of co-workers.
Hours: Full-time
Location: Worldwide. This is a remote role and qualified candidates from anywhere in the world can apply for this role.
If this sounds like you, then Cozymeal just might be the right place for you! Welcome home!
Ava Labs is looking to hire a Technical Product Support Intern to join their team. This is an internship position that can be done remotely anywhere in the United States or on-site in New York NY.
Product Manager
Remote
Paycor empowers leaders to develop winning teams. Our Human Capital Management (HCM) software modernizes every aspect of People Management from the way you recruit, onboard, develop, pay, and retain employees. Best of all? Our team is growing, and there’s never been a better time to join! If you love to Think Big, Dream Big, Compete to Win, and thrive in a fast-paced environment, we want to hear from you!
Job Summary
At Paycor, we are focused on Leaders and the difference our products help them make for their employees. Leaders lives are challenging so we need Product Managers who are curious and excited to work on products that help them get to what is most important, leading their people. The Product Manager plays a critical role in the success of our products by aligning product roadmaps to a Portfolio vision and driving for measurable business results achieved through solving our customer problems with intuitive and simple software solutions. You partner closely with your Product Team and Engineering Team(s) to bring these solutions to the market and maintain relationships with your business partners so they are never surprised by them. You are a natural leader with sincere empathy for the customer and enjoy navigating tough challenges using your keen attention to detail and making decisions that move the needle. As a Product Manager a lot hinges on you—you must be decisive, data-driven, committed and reliable.
Essential Duties and Responsibilities
- Define and maintain a product roadmap and backlog to deliver the highest value features for our clients and users with a cross-functional team of Engineers & Design.
- Analyze quantitative and qualitative customer feedback, market analysis and business needs evaluation data to make product feature decisions toward optimal user utilization and business outcomes.
- Lead problem & solution discovery efforts by conducting internal stakeholder and customer interviews to validate concepts & solutions for your assigned product.
- Monitor Work Orders, Bugs & Known Issues to identify trends and prioritize fixes for assigned product.
- Identify and track key KPI’s that measure the value of your product
- Network with business partners to understand their goals & constraints.
- Respond to new product opportunities within assigned product and research them to build perspective on what we should be building.
- Write measurable success criteria and accept/reject work based upon it.
- Provide input into the core positioning and messaging of their product to be used for Marketing, Training, Sales, and other collateral materials.
- Drive Agile ceremonies: including planning, refinement, demos, and retrospectives.
Requirements
To perform this job successfully, an inidual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.
- BS degree in Business, Finance, Computer Engineering, or a related field
- PSPO certification
- 2+ year experience in software Product Management
- 1+ year experience in an Agile environment
- Experience in SaaS environment preferred
- HCM, Payroll, or HRIS experience preferred
Paycor Total Rewards
Paycor has an exciting, growth-focused culture, and we pride ourselves in providing best-in-class benefits to take care of our people. Some of our most popular benefits include:
- A flexible virtual-first work philosophy
- 401(k) with $.65 match for every dollar contributed up to 6% of eligible pay
- Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)
- Three medical plan options – including one with $0 cost to Associates
- Our Employee Stock Purchase Plan, which enables you to buy PYCR stock at a discount
Paycor Total Rewards
We are proud to provide best-in-class benefits delivering a personal and professional experience that meets you where it matters most – the well-being of you and your loved ones.
Highlights include:
- A flexible virtual-first work philosophy
- An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor’s growth
- 401(k) with $.65 match for every dollar contributed up to 6% of eligible pay
- Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)
- Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care
- Paid leave for birth parents, non-birth parents, elder caregivers, and military support
- Sabbatical opportunities for tenured Associates
- Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount
- Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges
We also offer competitive compensation determined by each inidual’s relevant experience, skills, and education. We anticipate the base pay for this position to be between $74380.00 – $126984.00. In addition to base pay, Paycor Associates are eligible for either a performance-based annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you’ll still apply as there may be other positions that better align.
ILLUSTRATOR
San Francisco, CA or Remote (U.S.)
The Discord Product Creative Team is looking for the ultimate artistic chameleon, known for boundless creativity and the ability to bring a vibrant array of styles to life. We’re searching for an illustrator who excels at pushing boundaries, creating awe-inspiring works that forge powerful connections between our customers and our brand. If you fearlessly plunge into uncharted artistic territory, transforming raw concepts into mesmerizing masterpieces, then we want you to join our team!
As a member of the Product Creative Team, you’ll collaborate with our Product Design Team to produce captivating content that make Discord the ultimate hangout spot. With several illustration styles under your belt, you’ll effortlessly reproduce Discord’s iconic aesthetic. From conceptual sketches to high-quality final artwork, you’ll work with your Product Design partner to achieve our collective goals.
If you’re passionate about creating illustrations that turn heads and leave lasting impressions, then Discord is the perfect creative playground for you. Join us and let your imagination run wild!
What you’ll be doing
- You will be part of the Product Creative team responsible for all creative content within the Discord product
- Collaborate with the Product Design Team to produce erse in-product creative assets, including visual illustrations, character designs, stickers, scenery backgrounds, key art, icons, profile decorations and more
- Contribute to projects that enhance communication and self-expression for Discord users through captivating illustrations and animations
- Create multiple illustration styles, also able to reproduce the current Discord Illustration style
- Engage with Product Designers, product/project managers, and other partners to gather feedback and refine your work
- Establish and communicate visual guidelines for Product Design Creative
- Meet project deadlines with changing priorities
- On most tasks while providing valuable feedback on the work of others
- Collaborate closely with Animators to bring illustrations to life
What you should have
- A portfolio showcasing relevant work
- 6+ years of design/production experience with an ad agency or in-house design team; in tech or gaming industry
- 4+ years experience designing digital media formats using Adobe Illustrator and Photoshop (Figma)
- Proficiency in 2D illustration, vector illustration and Photoshop skills
- Complete many styles, including Discord’s established illustration style
- Able to unleash bold, clever, funny, and delightfully unexpected solutions
- Lightning-fast execution, before investing in polish
- Collaborative and, elevating and building upon others’ ideas
- Iterative approach, eager to explore new avenues. Can provide multiple creative solutions to problems
- Fundamental design skills, including knowledge of typography, composition, and color Character design skills
- Experience creating design concepts and evolving them over the course of the project, while still being able to take creative direction from managers and clients
- Up-to-date with current design technologies and trends
The US base salary range for this full-time position is $178,000 to $205,600 + equity and benefits. Our salary ranges are determined by role and level. Within the range, inidual pay is determined by additional factors, including job-related experience or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
#buildbelonging #LI-JF1
Benefits and Perks
- Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
- Mental health resources and quarterly wellness stipends
- 16+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
- Paid parental leave (plus fertility, adoption and other family planning benefits)
- Flexible long-term work options (remote and hybrid)
- Volunteer time off
- A erse slate of Employee Resource Groups
- Plus commuter contributions and other perks for office-based employees
About Us
Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.
We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!
Director of Operator Experience (Remote)
Location: Remote United States
Hi there! We’re PAR and our purpose is:
To deliver solutions that connect people to the restaurants, meals and moments they love.
We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we’re calling all rebels, instigators, idealists and builders to join our constantly growing team!
PAR invented the first standalone point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. Today, our solutions span Customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations. These solutions are used to serve tens of millions of guests every day in over 120 countries.
Our mission is to build the number one restaurant technology company in the world and we’re off to great start.
We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us! If it sounds like you belong here, we should meet!
Position Description
The Director of Operator Experience is responsible for developing actionable strategies and plans to drive customer success during the delivery and support of PAR solutions. In coordination with the operations leadership team, customer success, and product management organizations, this role works to ensure PAR is providing the best experience possible to our customers at the brand, operator, and partner level through experience design and communication strategy and execution.
This role establishes proactive customer outreach plans based on feedback collected and assessment performance, determining priority and ROI of options based on impact. In addition, this role is instrumental in root cause problem solving analysis, solutions development, and execution within our service delivery and customer service operations. This inidual will assume leadership responsibilities in driving cross-functional impact with internal and external partners.
What We’re Looking For
- Bachelor’s degree and/or 7-10 years of experience in leadership positions, preferably in restaurant space with franchisee environment.
- Excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes.
- Experience leading and motivating a matrixed and cross-functional team with success in influencing others outside of direct reporting relationship.
- Experience with scoping projects and program improvements through designing solutions focused on the customer’s feedback.
- Seeks out, leverages and incorporates erse perspectives; identifies new ways to approach a problem; an excellent listener who gathers data and feedback for consideration as an integral and key part of decision making.
Why We Need You
- Works with Operations leaders to improve SOPs and solution delivery tactics to better serve our customers and drive CSAT across the customer journey.
- Identify improvements to SOPs and communication strategies to optimize internal projects and drive customer sentiment.
- Understand root causes of customer needs and find ways to proactively solve these issues before they occur, building empathy and passion for the client/partner experience through partnership with Product and Engineering.
- Assess current SOPs and identify key opportunities for improvement; work closely with the Operations leadership team to address potential strategic, tactical, and operating issues.
- Builds strong, credible relationships with customers through frequent, proactive, honest and informative interactions.
- Facilitates successful achievement of business goals by developing action plans, offering meaningful recommendations and providing results-oriented feedback.
- Viewed by PAR operations team as invaluable resource while exceeding company goals, upholding PAR values and operational quality standards and supporting customer goals.
- Drive operational move towards Unified Commerce by working closely with the Head of Operations and scoping out, and delivering on, a more unified customer experience in the near-term.
- Drive increased connectivity between Brink Operations and Brink P&T, including by making P&T aware of, and accountable to, key measures of success for PAR and our customers.
The base salary range for this position is $145,000 to $160,000 USD per year commensurate with work location, experience, skills, certifications, education, and prior accomplishments.
The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to iniduals with disabilities in accordance with applicable laws. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor’s website.
Project Team Leads
Location: Worldwide – Remote
Start a career in tech: Join the team that’s supporting the latest cutting-edge AI language models.
The Business Context
You already use AI in many ways like deciding what products and services to order and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with finding medical diagnoses, teaching you about scientific research, and calculating the complexities of any function.
But, like humans, algorithms are what they eat. They’re only as good as the rules they know and the data they’re trained on. We’re the team that helps model these behaviours.
The Role
We are hiring Team Leads for new and continuing processes for an existing client in the On Demand Delivery industry.
Candidates must be proficient in verbal and written English and meet all requirements. Below is a non-inclusive list of what may be expected on a daily basis.
Day in and day out, you will:
Clear Structured Communication:
- Maintain effective communication channels with the client, within the operations team and across other departments.
- Ensure that all team members are aware of and meet or exceed project deadlines, priorities, SLAs and expectations.
- Facilitate communication between team members and stakeholders to identify and address any issues or concerns.
People Management:
- Manage and mentor a team of agents, providing guidance, support, and coaching that enables agents to course correct on their own.
- Foster a positive and collaborative team culture by promoting teamwork, open communication, and recognition of achievements.
- Be available for team and 1:1 sessions.
- Oversee performance evaluation processes.
Process Management & Attention to Detail:
- Ensure that all operational processes are executed with precision, accuracy and meet or beat SLAs.
- Conduct regular quality checks to identify and address any errors or discrepancies.
- You will become the expert in your process.
- Ability to follow precise details and workflows provided by the client
- Create supporting documentation for your team’s reference materials. This may require the ability to read technical documents and create an easy-to-understand & follow along version for your team.
- Ensure your team is executing at 98% process accuracy.
- Identify areas for improvement and implement solutions to optimize operational efficiency.
- Cross collaboration with other onboarding teams.
- Analyze data and metrics for reporting, quality, efficiency, RBAP (Result Based Pay)
Requirements
- Must meet minimum system and internet requirements
- 20 download, 5 upload Mbps
- Dual-core processor with hyperthreading
- 8g RAM
- Win10 or Mac OS or newer
- A backup power supply (UPS or generator) if your area is prone to power outages.
- Must have a microphone and webcam with excellent audio & good video.
- Fluent in verbal and written English.
- 40 Hours weekly availability with overtime and weekend flexibility.
- Main working hours are 9am – 5pm PST.
- Attention to detail.
- Previous management / leadership experience.
- An ownership mentality and a hunger for learning and self-improvement.
- Ability to solve problems, create solutions and to think critically and holistically.
- *Alcohol and alcoholic items will need to be worked with.
Nice to Have
Experience in or with:
- Spreadsheets
- Volume & capacity management
- Quality management; QA & auditing
- Sheets & documentation creation and management
- Online delivery platforms
- Restaurant knowledge and/or experience
- North American stores, foods, items & brands
- Reporting
- Scheduling
- Presentation creation and delivery
- Client facing emails
- Outreach / Calling
- Salesforce experience will be an advantage, but can be learned. Focus will be in these areas:
- Merchant onboarding
- Restaurant / store onboarding
- Enterprise onboarding
- Sales & ads
- Creating reports
Skills we value
- Clear, well-structured communication
- Attention to detail
- People management; Leadership, mentoring, teamwork
- Problem-solving; Analytical & strategic thinking
- Planning
- Decision-making
- Time management
- Efficiency; Process, workflow & team optimization
- Project management
- Sheets & Documentation creation and management
- Reporting
- Adaptability & flexibility
Compensation & Career
Compensation
$9/hour RBP = $7 base + $1 Quality Requirements + $1 Speed Requirements
Life & Career
Ideally you are available between EST or PST time zones. The work is steady, the hours are flexible, the work is enjoyable, and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands. We’re keen to share more in interviews.
Production Coordinator
Buenos Aires, Buenos Aires, Argentina
Full Time
Experienced
Happy Mammoth is a fast-growing natural food tech business selling across Australia, Europe and the United States. We specialize in formulating, producing and marketing gut, digestive and microbiome health foods and natural supplements, designed to help our clients make long-lasting positive health changes and start living very full lives again.
What You Get:
- Competitive salary in USD,
- Work remotely from anywhere in the world such as your home, co-working space or cafe,
- Lots of variation to keep the day-to-day exciting,
- Free access to books, courses and anything else that helps improve your skill set.
We are looking to hire a Production Coordinator to help us keep growing. If you’re hard-working and dedicated, Happy Mammoth is an ideal place to get ahead.
Responsibilities:
- Develop production plan, demand forecast and schedule to ensure continuous operations.
- Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement.
- Maintain supply chain inventory and records.
- Approving purchase orders and organizing and confirming delivery of goods and services.
- Back-up for creating purchase orders if needed.
- Find cost-effective solutions for supply chain processes.
- Collaborate with other departments to create coordinated plans for business growth.
- Communicate and negotiate with suppliers and vendors to land more profitable deals.
- Build and maintain rapport with suppliers, fulfillment centres and team members.
- Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.
- Develop processes to improve workflow efficiency.
- Develop a logistic strategy to avoid downtime and delays.
- Sourcing, negotiating, procuring ingredients.
- Quality Assurance, Organizing and maintenance of 3rd party testing processes & results, make sure master formulations are in alignment with briefed specifications.
- Label & box information review.
- Integration or updating of the new packaging solutions with different manufacturers.
- Ingredients sourcing
- Proofing internal and external documentations,
- Reviewing and implementing advised changes on website & artwork
- Carry out necessary administrative duties as required.
- Other duties as assigned.
Qualifications:
- Ability to project manage and work on multiple assignments concurrently
- Good knowledge of Ms Excel.
- Strong negotiation skills.
- Critical thinker and problem-solving skills.
- Team player.
- Technical savvy.
- Ability to perform under pressure in a very fast paced, complex, and dynamic environment.
- Great interpersonal and communication skills.
- Competence with computer-based administration, record-keeping, and procurement systems.
- Proficiency in quality control, purchasing, managing budgets, and production costing.
- Self-driven and motivated
- Extremely organized and with attention to detail.
- Able to multitasking – working on various projects at the same time
- Ability to project manage and work on multiple assignments concurrently.
- Previous experience working in a related industry preferred.
Senior Product Manager (Flagship)
- REMOTE
- PRODUCT
- FULL-TIME
Who we are:
Luxury Presence is a VC-funded Stanford StartX-accelerated startup, building a premium platform to provide real estate agents with stunning websites, world-class marketing tools and services, and access to an exclusive network. Backed by Silicon Valley’s Switch Ventures, Toba Capital, and Bessemer Ventures, we’ve seen tremendous growth over the past year. We are looking for a Product Manager to join our product team and help evolve our primary revenue generating products. As a Product Manager, you’ll have end-to-end ownership of new functionality, be responsible for driving net revenue retention, and work closely with our clients and internal stakeholders to ensure product success.
What you will do:
- Own the vision and strategy for the next evolution of our flagship product, understanding how it intersects and amplifies products within the Luxury Presence ecosystem.
- Be a champion of the MVP concept, distilling the product down to what is desirable, viable and feasible.
- Act as the voice of the customer, with a deep understanding of user personas, pain points and customer journeys.
- Develop feature lists, user stories, and roadmaps. Gather and manage product feedback through surveys, concept testing, analytics tools, and A/B testing.
- Effectively prioritize and define product features so that Engineering, Design, and others can collaboratively build and execute.
- Work across functions to drive go-to-market strategy and customer acquisition.
- Monitor and report on product KPIs. Provide insights into product, technology and market trends.
- Collaborate with multidisciplinary teams to scope, design, concept test and deliver innovative solutions that increase our margins and net revenue retention.
Skills and qualifications:
- 5+ years of end-to-end product management experience, preferably in SaaS.
- Ability to engage multiple stakeholders and effectively manage their expectations.
- Ability to work in a fast-paced environment
- Ability to make quick micro decisions daily
- Highly analytical, and leverages data and experimentation to drive product strategy, roadmap and trade-offs in product development.
- Experience with agile methodologies and design thinking to bring products to market.
- A demonstrated and focused desire to build products and services that customers will love.
- A self-starter with a bias for action, taking independent initiative and creatively solving problems.
- Exceptional written and oral communication skills; highly collaborative, with the ability to influence and lead cross-functional stakeholders.
- A diligent attention to detail and strong technical intuitionKnowledge/passion for the real estate industry is a plus.
Who we are: Luxury Presence is the real estate industry’s most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.
Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 8000 clients in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry’s most powerful brokerages.
The Los Angeles-based SaaS company raised $25.9 million for its Series B round. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors.
Its solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th.
Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
About Status
Status is building the tools and infrastructure for the advancement of a secure, private, and open web3.
With the high level goals of preserving the right to privacy, mitigating the risk of censorship, and promoting economic trade in a transparent, open manner, Status is building a community where anyone is welcome to join and contribute.
As an organization, Status seeks to push the web3 ecosystem forward through research, creation of developer tools, and support of the open source community.
As a product, Status is an open source, Ethereum-based app that gives users the power to chat, transact, and access a revolutionary world of DApps on the decentralized web. But Status is also building foundational infrastructure for the whole Ethereum ecosystem, including the Nimbus ETH 1.0 and 2.0 clients, the Keycard hardware wallet, and the Waku messaging protocol (a continuation of Whisper).
As a team, Status has been completely distributed since inception. Our team is currently 150+ core contributors strong, and welcomes a growing number of community members from all walks of life, scattered all around the globe.
We care deeply about open source, and our organizational structure has minimal hierarchy and no fixed work hours. We believe in working with a high degree of autonomy while supporting the organization’s priorities.
The role:
As Business Strategist you will be responsible for developing and executing strategic initiatives that drive the successful launch and/or growth of our web3 mobile and desktop applications. As someone who is self - driven, autonomous and comfortable navigating ambiguity; your expertise in web3 technology and business strategy will be crucial in positioning our products and achieving sustainable market adoption.
Key Responsibilities:
- Identify & develop strategies to deliver value to our token, SNT, through an increase in the utility of our platform and by meeting the needs of our users.
- Conduct quantitative market research and translate intelligence into guidance for growth models & project lead prioritisation.
- Quickly and deeply understand the current state of the Status app, and create/refine key business models to accelerate adoption and user growth.
- Benchmark our offering against key competitors, and define our USPs. Understand why our successful competitors are gaining traction and user growth.
- Define realistic time-boxed goals for user growth & revenue.
- Enable prioritisation of development features and milestones through analysis and understanding of user needs, especially where potential revenue streams are provided.
- Proactively push thinking around product partnerships and other strategic initiatives that can lead to user growth and revenue.
What you bring:
- Minimum 6+ years of experience in Business strategy or similar field
- Solid domain experience in, and knowledge of the blockchain ecosystem.
- Highly analytical with strong technical skills (programming experience is a bonus!)
- Working in a startup environment where you’ve led strategy, but also rolled up your sleeves.
- Proactively push thinking around product partnerships and other strategic initiatives
- Previous team leadership experience
- Excellent written and verbal English and communication skills
- Self-motivated and the ability to work with a high degree of autonomy
- Experience in - or quick to get into the habit of - being productive through the means of asynchronous communication
Bonus points:
- Experience with statistical programming in Python or R
Compensation
The expected compensation range for this role is $150,000- $180,000 (negotiable, dependent on how we assess your skills and experience throughout our interview process).
We are happy to pay in any mix of fiat/crypto.
Hiring process:
The hiring process for this role will be:
- Interview with Pepper from our Talent team
- Interview with Carl, Status Co-founder
- Interview with Jarrad, Status Co-founder
- Interview with John, Product Strategist
- Compensated Task
The steps may change along the way if we see it makes sense to adapt the interview stages, so please consider the above as a guideline.
Get to know us:
We care deeply about open source software, and our organizational structure does away with a strict hierarchy and fixed work hours. We believe in working with a high degree of autonomy while supporting the organisation’s priorities.
- We are Remote and Decentralized.
- We are 150+ employees spread across 30+ different countries
- We are driven by shared principles and believe in complete transparency. That’s why everything we do is completely public to the entire community.