One stop solution to your remote job hunt!
By signing up you get access to highly customizable remote jobs newsletter, An app which helps you in your job hunt by providing you all the necessary tools.
Location: MI-East Lansing
Customer Experience Manager-Project,Event Coordinator
Apply now Job no: 920701
Work type: Support Staff
Pay Grade:11
Major Administrative Unit / College:Eli Broad College Of Business
Department:Mba Program 10008607
Sub Area:AP- Professionals
Salary:Salary Commensurate with Experience
Location: East Lansing
Categories: Administrative/Business/Professional, Student Services/Student Affairs, Administrative Professionals- AP, Full Time (90-100%), Union, Remote-Friendly
Working/Functional Title
Customer Experience Manager
Working/Functional Title
Customer Experience Manager
Position Summary
The Eli Broad College of Business at Michigan State University is seeking a talented and motivated inidual to provide operational and administrative support for the Executive MBA. The ideal candidate will be an enthusiastic self-starter who is detail-oriented and committed to excellence. The position is responsible for providing high-quality service and support to graduate students, faculty, alumni and staff. Responsibilities include, but are not limited to: prospect, student and alumni communications; admission support and coordination, CRM data management, administrative and operational support for student, faculty, staff and alumni; event planning and marketing support; academic support. In addition, he/she will perform other duties as needed to carry out the mission of the Broad College of Business and Michigan State University. Given the program schedule, evening and weekends (generally Saturday) will be required on a regular basis, Occasional travel to Troy or other locations may be required.
Unit Specific Education/Experience/Skills
Knowledge equivalent to that which would normally be acquired in a four year college degree in Public Relations, Communications, Business or in an area related to the work being performed; one to three years of related and progressively more responsible and expansive work experience in a field related to the position including planning and managing admissions an/or special events; or an equivalent combination of education and experience. May require experience in word processing, database, spreadsheet, desktop publishing and/or presentation software. Position may require software specific to the operational activities of the employing unit. This position may require special licensing or certification in the field related to the area of employment.
Desired Qualifications
Bachelor’s degree preferred; experience with Salesforce or similar CRM/database management, reporting, queries highly preferred; demonstrated ability to quickly learn and effectively work in Salesforce and other MSU systems; evidence of strong attention to detail and excellent customer service.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Work Hours
Monday – Friday 8:00 – 5:00 pm with working occasional Friday evenings and Saturdays.
Remote Work Statement
MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Bidding eligibility ends January 2, 2023 at 11:55 P.M.
Advertised: Dec 20, 2023 Eastern Standard Time
Applications close: Jan 9, 2024 Eastern Standard Time