One stop solution to your remote job hunt!

Title: Senior Reporting Analyst

Location: Remote

Branch is on a mission to help working Americans grow financially. We do this by helping companies accelerate payments and empower working Americans with accessible, fee-free financial services. We’re committed to building and delivering more inclusive and transparent financial products.

Come join our team as we develop new ways to improve the lives of working Americans. Our mission starts with empowering our own employees. Have a great idea? Share it today and it might just get implemented tomorrow. As a team member at Branch, your voice and creativity can directly impact the product and company. We not only attract great talent from across the country, but also build teams to help that talent to thrive. That means valuing a ersity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together.

As a Sr. Reporting Analyst you will help the Reporting & Analytics team deliver information, analytical outcomes, and data driven solutions to key stakeholders, including internal teams, external partners, and Branch leadership. The Reporting & Analytics team is responsible for encouraging and empowering data driven decision making across Branch.

Responsibilities include, but are not limited to:

• Data preparation (including sourcing, query development, data cleansing)
• Dashboard development (Tableau, Google Sheets, etc.)
• Ad Hoc reporting requests
• Data governance including
  • Data Dictionary
  • Data Quality
  • Reporting Repository
• Data exploration and validation

Qualifications:

• 3-5 years Business Intelligence/Analytics experience
• Deep experience with at least one data visualization tool such as: Tableau (preferred), Power BI, Qlik, Looker
• Strong background in SQL
  • Experience developing complex queries
  • Snowflake and/or Google BigQuery experience preferred
  • Comfortable with troubleshooting and optimizing existing queries
• Nice to have
  • Fintech and/or Payments experience
  • Familiarly with Google Cloud Platform/AWS

Benefits:

• Work from anywhere (domestic USA)
• Branch-paid medical, dental, and vision insurance
• Equity
• 401k
• Flexible time off
• Paid company holidays
• Paid parental leave

Working at Branch

Headquartered in Minneapolis but with employees located all throughout the US, Branch emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, customer success, and sales teams can all thrive together.

Our teamwork has enabled us to become an award-winning fintech company, with Branch’s innovation and workplace recognized across industries. Branch has been honored by the Webby Awards, Benzinga Fintech Awards, Fintech Breakthrough Awards, Top Workplaces USA, and EY Entrepreneur of the Year, Heartland, among others.

Learn more about our culture, approach, technology, and people here: https://www.branchapp.com/about

Branch is an equal opportunity employer and we value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Technical Account Manager

Location: Remote – USA

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.

But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, iniduality, and tenacity as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We’re growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.

Need more proof? Braze is proudly certified as a Great Place to Work in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.

WHAT YOU’LL DO

As a Technical Account Manager, you will serve as a partner for the Customer Success Team owning the ongoing technical relationship throughout the customer lifecycle. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for our clients and helping them achieve strong technical use of the Braze platform.

Your focus will be to drive adoption on campaign and reporting deployments of Braze’s product and act as the technical counterpoint between Braze and the clients’ product and engineering team. You’ll work to partner and serve as the Technical Subject Matter Expert to support the Customer Success Organization. You will help coordinate post-implementation technical collaboration with Integration and Technical Support for customer issue troubleshooting. You’ll be responsible for rapidly understanding each customer success engineering request from a product SME, business, and technical requirements to drive adoption and ultimately contribute to retention and expansion in the customer lifecycle.

You’ll partner and work off a Technical Account Management project-based queue and named accounts specific to our enterprise servicing tier of customers that have enterprise organizational structures and architectures — with the objective of enabling Braze adoption, partnering, and empowering long-term value alongside Customer Success Managers.

This is an opportunity to bring your experience as a product and implementation expert, business analyst, technical support solutions, and customer success professional along with a high level of product and technical competence, delivering onsite engagements and training towards adoption.

• You’ll be responsible for client success, partnering with the Customer Success Team, to own the technical relationship for assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity of the Braze platform for these customers.
• Help customers successfully instrument Braze across their stack and refine that instrumentation over time as the use of Braze matures and becomes even more impactful for those customers
• Facilitate and support product functionality inquiries, recommend solutions, and technical aspects of customer ongoing lifecycle to contribute to renewals and upsell opportunities Support and advocate day-to-day inquiries and requests to support efficiency and value in the use of Braze in the ongoing customer lifecycle
• Empower customer product and engineering teams to use our product as independently and efficiently as possible.
• Communicate with customers and internal teams to explain products and adoption deployment schedules
• Document technical requirements, create content, estimate schedules, and timelines, goals/metrics, and customer objective key results and outcomes
• Conduct validation for product use-cases and technical feasibility for product launch
• Serve the Customer Success Organization by tackling day-to-day technical solution needs and responsiveness for functional product and technical use cases partnering with CSMs

WHO YOU ARE

• 3-5 years client-facing experience as a TAM or in a related area such as Implementation, Technical Support, and/or Customer Success, for a technical product offering serving Enterprise/Strategic accounts
• 3+ year technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API’s or Programming
• You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders
• You are a natural problem solver, with a high level of intellectual curiosity, and love working amongst a team to solve those problems.
• You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $110,000/year with an expected On Target Earnings (OTE) between $100,000 and $130,000/year (including bonus or commission). Your exact offer may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Remote

WHAT WE OFFER

From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.

• Competitive compensation that includes equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Global presence, dog-friendly offices, and remote availability
• Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
• Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work

Details of these benefit plans will be provided if a candidate receives an offer of employment. Benefits may vary by location.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Title: Quality Specialist

Location: Remote

Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.

About Clipboard Health:

Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a erse and inclusive company with a global, remote team. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub here.

Overview

The Quality Auditor is vital in upholding quality for both sides of our marketplace. This position plays a critical role to ensure the safety and reliability of customers on the platform. The ideal candidate will be able to masterfully balance risk mitigation and deliver exceptional customer experiences. They will repeatedly ask why until they reach the root cause of issues, and go the extra mile to solve problems. As our marketplace continues to scale, this person will be instrumental in defining and executing continually higher standards for marketplace quality at Clipboard Health.

Responsibilities

1. Investigate attendance and quality incidents for the thousands of workers across our marketplace; uses exceptional judgment and noticing to make decisions on difficult cases and ability to articulate reasoning in a clear and concise manner
2. Communicate the resolution of your investigations to workers and facilities with understanding and empathy
3. Develop reliability initiatives to improve the overall quality of the marketplace and experience for our customers; establish policy improvements to accomplish this goal
4. Lead cross-functional collaborations with customer support, operations, product, customer success, and legal teams
5. Evaluate legal, safety, and compliance risks; proactively develop strategies to address gaps
6. Monitor and report on reliability and quality metrics; analyze trends in the data to create solutions for problems
7. Act as a subject matter expert on Marketplace Terms policies and procedures internally and externally
8. Maintain ownership of the Marketplace Terms escalation queue; work efficiently and effectively to ensure team SLAs are met
9. Drive continuous efforts to improve our operational processes
10. Manage and maintain communication on multiple platforms to effectively solve incidents at Clipboard Health’s partner facilities with the utmost priority and high standards
11. Remain knowledgeable on product updates to ensure audited team members are utilizing the most up-to-date organizational information

Must haves

• At least three years experience customer or client facing role
• Ability to resolve customer issues with empathy and action
• Exceptional written and verbal communication skills – You are a skilled communicator and listener, and you’re comfortable expressing ideas and opinions to a varied audience
• Ability to launch policies and features to enhance platform reliability and quality
• Ability to manage multiple cross-functional projects
• Possess an I can handle anything mentality and extremely sound judgment in ambiguous situations
• Ability to identify potential risks and effectively diffuse situations
• Demonstrate a high degree of leadership, motivation, self-direction, and initiative to achieve the goals of the team and organization
• Self-motivated, able to work independently and stay organized
• Exceptionally detail-oriented
• Ethical and unbiased integrity and decision-making abilities
• Positive mindset that elevates the entire team

Nice to haves

• Healthcare background or understanding of clinical care environments
• Ability to leverage statistical tools and techniques to analyze, interpret, display, and present data

Other expectations

Given the close collaboration required between this position and Marketplace Terms leadership, this position must spend a minimum of 75% of their working hours between 9am-5pm PST.

Data Scientist

USA (REMOTE)

CUSTOMER SUCCESS

FULL-TIME

Interested in defining how AI shapes the future of work? Cresta is on a mission to make every knowledge worker 100x as effective, 10x faster and 10x better. Cresta is focused on using AI to help the workforce, not replace them. Cresta uses our patented Expertise AI to uncover expert insights from every conversation and put those insights into action with real-time coaching during customer conversations.

We’re growing fast! Spun out of the Stanford AI lab and chaired by Google-X founder Sebastian Thrun, Cresta launched in 2020. Since then, we’ve grown revenue and our team by 300%! We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors and advisors including Andreessen Horowitz, Greylock Partners, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Porsche, Verizon, and Mutual of Omaha and we have been recognized as a startup to watch by Business Insider, Forbes, and Gartner to name a few. We have huge ambitions and are looking for stellar candidates who have an entrepreneurial mindset and are excited to use cutting-edge AI to solve real-world business problems.

As a Data Scientist, you will be responsible for owning and systematizing the way Cresta shows value to our customers, working across all aspects of our customer journey. If you enjoy solving problems faced by large enterprise companies, have world-class written and verbal communication skills, and love data analysis, building 0->1 solutions to problems, and external presentations, then we’d love to talk!

What You’ll do:

• Own and systematize a repeatable way to show value of Cresta for new and existing customers using standard statistical analysis methods (e.g. A/B tests) as well as product engagement and NLP techniques, all tied back to business outcomes
• Design, create, and maintain self-serve internal tooling that can be used for communicating value and enabling others to answer questions
• Analyze large corpuses of conversations using the latest research in NLP (e.g., LLMs): an example analysis might be “what are the key behaviors that top sales agents do that lead a sale?” and making that analysis repeatable to be used across different teams and customers

We’re looking for someone who has:

• Proficiency in Python, SQL, data visualization, and data storytelling, as well as standard NLP analysis and workflows
• 3+ years experience working with and analyzing large data sets to solve customer problems (Bonus: part of that with language/text data)
• Strong knowledge of statistics and experimental design
• Knowledge of a variety of machine learning techniques (clustering, decision tree learning, neural networks, etc.) and their real-world advantages/drawbacks
• The ability to communicate results clearly written, verbally, and via presentations to both internal and external executives and data-savvy teams
• Bonus: an advanced degree in a quantitative field (e.g., Statistics, Sciences, Engineering, CS, Math)
• Bonus: experience leveraging LLMs to solve real-world business problems in production

Purchaser Fulfillment Coordinator

Fully Remote Position

REMOTE

PRODUCTION/VIRTUAL

FULL-TIME

REMOTE

Meeting Tomorrow is a 20-year-old company with a growing team of 85 friendly employees. We’re headquartered along the Chicago river, with 80% percent of our team working remotely in cities all over the country. We produce in-person, hybrid, and virtual events and rent equipment that brings people together. Our clients range from Fortune 500 companies to small businesses, and we pride ourselves on providing the best customer experience in the events industry. We offer the greatest coworkers you’ll find anywhere, great benefits, and the opportunity to work in a dynamic, team-oriented, entrepreneurial environment. We can’t wait to meet you!

The opportunity:

With up to hundreds of events happening each day, the Fulfillment Coordinator procures the audiovisual equipment, technicians and services needed for events through our nationwide partner network. Using our CRM, Netsuite, they review event specifics and expectations, communicate order details to our partners, and use negotiation tactics to meet budget goals; all while maintaining Meeting Tomorrow’s standards for event execution.

Our Fulfillment Coordinators are an important part of making sure our clients have successful events. They are constantly switching gears and multi-tasking between finalizing assignments, fulfilling quick turn-around orders, and solving logistical challenges.

Who we need:

The perfect fit for this position is someone who likes logistics, building relationships, and thinking outside the box to solve challenging problems. They are fearless negotiators, can adapt quickly to changing priorities, and communicate clearly and professionally with clients, vendor partners, and technicians. They follow processes and procedures to ensure success. They work as a team to develop new ideas, create new processes, and implement new or improved strategies to enable continuous improvements. If you’re comfortable with a high volume of work, with very short deadlines, this is the role for you!

Adaptable. You thrive in a fast paced environment and pivot quickly to changing priorities

Organized and Detail Oriented. With a high volume of clients, it’s important that this person is able to multitask and stay organized with all the different moving parts.

Great Communicator. You listen well, can work with different communication styles, and are able to be direct and clear.

Resourceful. You solve problems creatively and quickly and know how to utilize available resources to your advantage.

Within 1 month, you’ll:

• Be familiar with our value proposition, client base and what sets us apart from our competitors
• Get all the tools you need to be successful in this role: training on how our teams work together and our processes.
• Practice and implement negotiation skills
• Fulfill at least 5 AV events with direction
• Build relationships with internal teams, clients, and our technicians and partners

Within 3 months, you’ll:

• Have fulfilled over 40 AV events with minimal direction
• Be comfortable with and knowledgeable about basic AV gear used at our events
• Have gone on-site to 1 event to shadow our technicians and learn first hand about the setup/strike process and working a live event

Within 6 months, you’ll:

• Have full knowledge of all department processes and resolution abilities
• Have full autonomy in role and be able to fulfill any AV event with minimal direction
• Have met or exceeded budget goals while maintaining MT’s standards for event execution

At Meeting Tomorrow, our mission is to foster a culture of respect and affection. We embrace our differences and are committed to having a erse, equitable, and inclusive environment. We’re an Equal Opportunity Employer that believes in second chances and strongly encourage BIPOC, women, LGBTQIA, veterans, persons with disabilities, formerly incarcerated and all other iniduals to apply.

Our benefits include: full medical coverage (health, vision, dental, short term disability and life insurance), PTO and 9 paid holidays, annual profit-sharing bonus, 100% charitable giving match, employer match 401k with subsidized brokerage fees, gym membership reimbursement, employee-led social action teams, fully paid parental leave, paid bereavement leave and fun social gatherings!

What makes Meeting Tomorrow’s culture so special is the people, and we look for candidates who are a match for our company’s core values: commitment, kindness and humility. If those words describe you and you see yourself in this posting, you’re ready to apply!

Shopify Developer

• Remote Worldwide
• Full-Time
• Technology

PLEASE NOTE THIS ROLE IS FOR OVERSEAS APPLICATION, NON -U.S. ONLY. NO DOMESTIC (U.S.) APPLICATIONS WILL BE CONSIDERED.

Shopify Developer

When we launched our site we outsourced their development to the 3rd party vendor. Right now we have a need of constant a/b testing, improvement and new feature development for all of these websites. So now it makes sense to have a dedicated team that can deliver that fast. For that team we need a developer who can actually code all the tasks.

What You’ll Be Responsible For:

• Manage the company’s e-commerce website
• In-depth knowledge of the Shopify platform and the out of the box capabilities and components
• Act as Shopify expert, specializing in all facets of the ecommerce platform.
• Keep up to date with the business domain and work closely with business stakeholders
• Working with other applications and integrating into the site using API’s
• Ensure our solutions addresses the business needs of the business sponsors / leaders
• Adhere to business requirements and provide on time deliveries
• Plan and execute various aspects of projects not only bound to but beyond Shopify boundaries.
• Has worked on multiple Shopify projects from mid to high level of complexity especially on Ecommerce platform
• Generate custom – tailored Shopify theme and altering pre – existing template.

What We’ll Love About You:

• Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment
• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions
• Demonstrated ability to onboard and integrate with an organization long-term
• Positive and solution-oriented mindset
• Effective communication skills: Regularly achieve consensus with peers, and clear status updates
• An inclination towards communication, inclusion, and visibility
• Experience owning a project from concept to production, including proposal, discussion, and execution.
• Self-motivated and self-managing, with strong organizational skills.
• Demonstrated ability to work closely with other parts of the organization
• Share our values, and work in accordance with those values
• Ability to thrive in a fully remote organization

What You’ll Need to Have:

• Someone with 3-5 years experience building web applications with Shopify
• Experience with modern CSS styling including Sass, flexbox, CSS Grids, and BEM
• Great communicator who isn’t afraid to ask for requirements clarification, coding help, and code reviews.
• Experience with tooling such as webpack, gulp, vim, npm, yarn.
• Experience with version control systems like git
• Capable of converting static design files into landing pages
• A self-starter who also thrives in a collaborative environment

Nice to have:

• Understanding of the Shopify ecosystem including plugins
• Experience working with Recharge
• Experience with javascript frameworks like Angular, React, and Vue
• Experience applying ADA best practices
• Preference of command-line interfaces over graphical
• Experience sharing css between multiple projects
• Experience working in open source community and contributing changes

What You’ll Love About Us:

• Competitive base compensation
• Bonus program
• Paid Time Off
• Volunteer Time Off
• Wellness Days Off
• A fun, creative and energetic work environment.

Location:  US Locations Only; 100% Remote

< class="content-intro">

1stDibs is a one-of-a-kind online marketplace that connects design lovers to more than one million extraordinary pieces, from furniture and fine art to jewelry and fashion. As a leading global marketplace for design lovers, we enable shoppers to discover beautiful things and interact with top sellers from around the world and our team shares that passion. Our best-in-class platform allows shoppers to buy directly, negotiate a price, or bid on items at auction and enables them to interact with sellers throughout all stages of the transaction — including item inquiries, price negotiations, and customization requests.

We are looking for a Linux Automation Engineer to join our SysOps team and help enable our engineers to deliver and maintain a world-class eCommerce infrastructure. In this role, you will be responsible for ensuring the stability, observability, and performance of 1stDibs.com as we deliver to our ever-growing audience.

To be successful in this role you will be an experienced systems engineer with a background in operating AWS services in a fast-moving environment with a high level of independence and responsibility. You will face unexpected challenges and work collaboratively with other engineers as we rapidly deploy new features using new technologies.

This position is based in NYC but has the potential to not require an in office presence if you reside in one of the following states: MA, RI, CT, NY, NJ, PA, MD, FLA, IL, TX, AZ, or CA.

Who You Are:

• You have 5-7 years of experience in systems engineering/administration, preferably in a web or eCommerce environment
• You have Unix/Linux administration and management (centos/rhel preferred) experience
• You have a strong background with:
  • AWS cloud services (EC2/Dynamo/R53/RDS/S3 deployment and best practices)
  • Practical / hands-on configuration management (puppet,chef,ansible)
  • Containerization (ECS/Docker/Kubernetes) at scale
• You are proficient in scripting with: Shell, Python, Ruby
• You have experience with containerization workflows for development and deployment (docker/kubernetes or similar)
• You have experience with automation workflows and CI/CD pipelines
• You are familiar with Git/Github best practices and workflows
• You have Mac OS X familiarity for local tooling and day to day work
• You are prepared to work on multiple projects with different priorities and timelines
• You possess strong written and verbal communication skills and the desire to work in an open and collaborative environment

Nice to Haves:

• You have experience with any of the following
  • node.js/pm2/npm/yarn administration
  • Fastly
  • Varnish (or equivalent caching proxy)
  • Terraform and/or other Hashicorp systems
  • Nginx
  • JIRA
  • Jenkins

< class="content-pay-transparency"> < class="pay-input"> < class="description">

Our overall compensation package is made of several parts, base compensation being one of them. At 1stDibs we value and are proud of our culture, innovation, professional development and training workshops, trust and giving back to the community.  Equity, a comprehensive benefits package, and incentive (IF APPLICABLE)  are all are components of your total compensation package.  Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

< class="title">Tri-State Pay Range < class="pay-range">$136,000—$160,000 USD < class="pay-input"> < class="description">

Remote home office-based employees outside of the tri-state area are eligible for the following salary range.

< class="title">Remote < class="pay-range">$122,500—$144,000 USD

Location: US Locations Only

Title: Systems Integration Architect – Contractor

Location: Remote (US based only)

Job Description

The System Integration Architect is responsible for driving system design and solution integration dialog with potential Partners interested in deploying applications on the Magic Leap 2 device, or integrating it within the context of a larger pre-existing system. These integrations may include, but are not limited to potential application partners in areas such as MedTech, Digital Health, Telemedicine, Biologics development, Lifesciences, Plastics, Polymers and other similar applied sciences & technology applications. This role shall enable the development and growth of a rich partner Ecosystem within the various domains, and also support Partner-to-Partner integrations where opportunities exist with XR technologies for spatial workflow, visualization, and knowledge enabled applications.

Responsibilities:

The System Integration Architect oversees the processes, tools, and technologies that support the Sales

• Primarily, this role is responsible for enabling partner applications/solutions development onto the Magic Leap 2 platform.
• Evaluate Partner use cases, assess Partner designs, and advise on potential solutions and roadmap to productization.
• Provide in depth answers to Partner questions on the Magic Leap 2 platform technology stack through use of internal resources, personal knowledge, and internal network.
• Apply active listening in Partner conversations to establish foundational needs, requirements and issues.
• Collect Partner feedback and document needs for internal platform enhancements following internal processes, recording Partner interactions, outcomes, and learning
• Provide design input to Partners sufficient for development comprehension and action.
• Collaborate with internal leadership to help evolve solutions that meet Partner needs in an inclusive, and as needed, iterative manner.
• Build trust with the Partner technical team, encouraging open dialog brainstorming and sharing of information to shorten time to solution path.
• Provide recommendations and ideas on navigating regulated design processes, quality systems needs, and high level required standard sufficiently to ensure that Magic Leap is supportive, but not operating beyond its boundaries as a platform provider in Partner discussions.
• Able to turn high level use case workflows into spatial adaptations, providing XR propositions that address pain points in existing solutions, making use of adjacent technologies such as cloud services, remote rendering, and others as needed.
• Synchronize with cross-functional teams, to maximize the value of the industry knowledge & applications knowledge available internally to quickly resolve or plan solutions to Partner developments.

Qualifications:

Will also consider combinations of education and/or relevant working experience

• 5+ years in a similar role.
  • Familiar with design for a combined hardware and software system.
• Knowledge of systems engineering in areas of requirements development, use case definition, platform integration, and verification testing, easily transitioning between hardware and software design and interfacing.
• Strong problem-solving skills and decision-making abilities.
• Experience with design of integrated hardware platform and application systems in a regulated environment.
• Experience designing systems compliant to standards common in regulated environments.
  • Eg. IEC 60601, IEC 62304, and ISO 14971, and similar.
• Experience with design controls and regulated device development quality management systems (US, EU, and others)
  • Eg. ISO 13485, 9001, and similar.
• Must have excellent written and verbal communication skills with the ability to give effective professional and charismatic presentations.
• Strong technical proficiency in applications in support of the creation of documents, spreadsheet, presentation, flowcharts, diagrams, etc

Education:

• BS in Engineering (Electrical/Mechanical/Biomedical/Software or related)

Additional Information

• All your information will be kept confidential according to Equal Employment Opportunities guidelines.

#LI-REMOTE

Title: Specialist Solutions Architect – Data Engineering

Location: United States

This role can be remote.

As a Specialist Solutions Architect (SSA) – Data Engineering, you will guide customers in building big data solutions on Databricks that span a large variety of use cases. You will be in a customer-facing role, working with and supporting Solution Architects, that requires hands-on production experience with Apache Spark and expertise in other data technologies. SSAs help customers through design and successful implementation of essential workloads while aligning their technical roadmap for expanding the usage of the Databricks Lakehouse Platform. As a deep go-to-expert reporting to the Specialist Field Engineering Manager, you will continue to strengthen your technical skills through mentorship, learning, and internal training programs and establish yourself in an area of specialty – whether that be streaming, performance tuning, industry expertise, or more.

The impact you will have:

• Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment
• Architect production level data pipelines, including end-to-end pipeline load performance testing and optimization
• Become a technical expert in an area such as data lake technology, big data streaming, or big data ingestion and workflows
• Assist Solution Architects with more advanced aspects of the technical sale including custom proof of concept content, estimating workload sizing, and custom architectures
• Provide tutorials and training to improve community adoption (including hackathons and conference presentations)
• Contribute to the Databricks Community

What we look for:

• 5+ years experience in a customer-facing technical role with expertise in at least one of the following:
  • Software Engineer/Data Engineer: data ingestion, streaming technologies – such as Spark Streaming and Kafka, performance tuning, troubleshooting, and debugging Spark or other big data solutions
  • Data Applications Engineer: Build use cases that use data – such as risk modeling, fraud detection, customer life-time value
• Extensive experience building data pipelines using big data technologies such as Spark/Delta or Hadoop
• Maintain and extend production data systems to evolve with complex needs
• Production programming experience in SQL and Python, Scala, or Java
• Deep Specialty Expertise in at least one of the following areas:
  • Experience scaling big data workloads that are performant and cost-effective
  • Experience with Development Tools for CI/CD, Unit and Integration testing, Automation and Orchestration, REST API, BI tools and SQL Interfaces (e.g. Jenkins)
  • Experience designing data solutions on cloud infrastructure and services, such as AWS, Azure, or GCP using best practices in cloud security and networking
  • Experience implementing industry specific data analytics use cases
• [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
• Ability to travel up to 30% when needed

Benefits

• Comprehensive health coverage including medical, dental, and vision
• 401(k) Plan
• Equity awards
• Flexible time off
• Paid parental leave
• Family Planning
• Gym reimbursement
• Annual personal development fund
• Work headphones reimbursement
• Employee Assistance Program (EAP)
• Business travel accident insurance
• Mental wellness resources

About Databricks

Databricks is the data and AI company. More than 9,000 organizations worldwide including Comcast, Cond Nast, and over 50% of the Fortune 500 rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark , Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world’s toughest problems. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a erse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Iniduals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Title: Technical Support Specialist

Location: San Francisco, CA or Remote (U.S.)

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine’s largest network in the United States, there’s an elevated level of responsibility in everything we do. We don’t take that responsibility lightly and are committed to building erse teams with an inclusive culture that can make a direct impact on the healthcare system.

One of Doximity’s core values is stretching ourselves. Even if you don’t check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!

How you’ll make an impact:

As a Technical Support Specialist for Amion, you will play a crucial role in maintaining our reputation for outstanding customer service. You will be responsible for promptly and effectively addressing customer inquiries and resolving technical issues through various channels, including email, Zendesk, and phone. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

• Respond to customer tickets and inquiries in a timely and professional manner, ensuring high customer satisfaction
• Provide technical assistance and troubleshooting guidance to customers via email, Zendesk, and phone
• Identify, analyze, and resolve customer issues to ensure a positive resolution
• Escalate complex or unresolved issues to the appropriate teams while maintaining ownership of the customer’s concern until it is resolved
• Document customer interactions, issues, and resolutions accurately in our CRM system
• Collaborate with cross-functional teams to improve customer support processes and contribute to overall customer success
• Stay updated on product knowledge and industry trends to provide accurate information and advice to customers
• Strive to exceed customer expectations by going above and beyond to deliver exceptional service

What we’re looking for:

• Previous experience in a customer support role, preferably in a technical support environment
• Previous experience working with Amion, preferably as an end user at a healthcare provider
• Excellent written and verbal communication skills with a friendly and professional demeanor
• Strong problem-solving and troubleshooting abilities
• Proficient in using customer support tools, such as Zendesk, CRM software, and ticketing systems
• Ability to multitask and prioritize tasks effectively while maintaining a high level of accuracy
• Empathy and patience when dealing with customers’ concerns or frustrations
• Ability to work independently and collaboratively within a team

Compensation

The US total compensation range for this full-time position inclusive of salary + equity. Our ranges are determined by role and level. The range displayed on each job posting reflects the approximate total target compensation for the position across the US. Within the range, inidual pay is determined by factors including relevant skills, experience, and education/training. Please note that the compensation listed does not include benefits.

More on /Benefits/Perks

Doximity is proud to offer industry-leading benefits. Some of our offerings include:

• Medical, dental, vision offerings for you and your family
• 401k with matching program
• Employee stock purchase plan
• Family planning support, Childcare FSA, and parental leave
• Life, AD&D, and Disability
• Generous time off, holidays and paid company trips
• Wellness benefits plus many more!

More About Doximity

For the past decade, it’s been our mission to help every physician be more productive so they can provide better care for their patients. We believe that when doctors are connected, the healthcare system works better and patients benefit. Doximity enables our verified clinician members to collaborate with colleagues, stay up-to-date with the latest medical news and research, manage their careers, and conduct virtual patient visits. Today, Doximity is the leading digital platform for U.S. medical professionals, with over 80% of physicians, 50% of all nurse practitioners and physician assistants, and 90% of graduating medical students as members.

Joining Doximity means being part of an incredibly talented and humble team passionate about improving inefficiencies in our $4.3 trillion U.S. healthcare system. We are a team of doers who solve problems everyday by treating obstacles like an adventure, and we love creating technology that has a real, meaningful impact on people’s lives. Doxers are committed to working towards a more equitable world both within and beyond our office walls. This starts by fostering an inclusive and erse work environment where differences are valued and all employees are encouraged to bring their full, authentic selves to work daily. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact join us! For more information, visit Doximity.com.

Dir, Service Excellence

Location: Remote, US, 31999

Salary Range: $115,000 – $235,000

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of Columbus, GA, this role will be hybrid. This means that you will be expected to work at the Information Technology Center Campus for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
• If you live more than 50 miles from Columbus, GA, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions when you are requested to come to the office based on business needs. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting as a Champion for Change
• Acting with Integrity
• Communicating Effectively
• Developing Talent
• Managing Performance
• Navigating Organizations
• Pursuing Self-Development
• Serving Customers
• Setting Objectives
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Working technical or practical experience with an ITSM application (such as ServiceNow, Cherwell, HP Service Manager, etc.)

• ITSM Domain SME (Service Catalog, Incident, Problem, Change, Configuration, Knowledge Management)

• Experience in a DevOps environment

• Understanding of business operations, requirements processes, and agile software development methodologies

• Knowledge of statistical analysis data and trend analysis using internal and external information to demonstrate relevant changes or improvement

• Good presentation, oral, written, and interpersonal communications skills to effectively interact and negotiate with internal and external customers, including good listening skills

• Ability to adapt to a dynamic, rapidly changing business and technical environment

• Ability to document systematic and manual operations procedures in both technical and user friendly language

• Ability to lead and facilitate process improvement projects, including asking the right questions, listening and guiding the overall process

• Ability to successfully work independently or with a team

• Ability to meet deadlines

Education & Experience Required

• Bachelor’s Degree In Computer Science, Information Systems, or any other related field
• 10 years of professional job related work experience, 5 years management experience
• Five or more years of supervisory/managerial experience
• Demonstrated project management and agile methodology skills and experience working directly with business partners and overseeing large project teams
• Knowledge of IT Service Management framework across Service Strategy, Design, Transition, Operations, and CSI and experience operating within or driving the foundation or implementation of one or more phases of the ITSM framework in your current or a previous role; ITIL foundations and intermediate certifications at a minimum, ITIL Expert

Or an equivalent combination of education and experience

Travel

Less than or equal to 10%

Principal Duties & Responsibilities

• Direct responsibility for maintaining the IT Service Management function and roadmap encompassing such processes as Incident, Request, Change, Configuration, Problem and Knowledge Management & Release Management.

• Provides leadership and strategic direction in the development and execution of IT Business Management processes and tools at Aflac.

• Owns and drives the IT Service Management governance process including Project Approvals, SLAs, Issue Resolutions and Priority Setting

• Determine and regularly report on Key Performance Indicators/metrics for IT Service Management

• Overall accountability for defining the future direction/strategy and maintaining current operational state of ITSM and ITBM platforms in alignment with needs of IT and Business

• Ensure successful IT Audit engagements.

• Create a high performing organization by developing and attracting talent, as well as mentoring, coaching and developing up-and-coming leaders.

• Manage vendor relationships / metrics: create SOW, resource acquisition, establishing metrics.

• Responsible for the overall budget and financial management of the department, projects and resources.

• Ensures that all project commitments are met or exceeded.

• Remain up to date with technical and industry developments.

• Serves as an IT Service Management and IT Business Management Champion for the IT organization

• Partners with stakeholders and program owners to instill a continuous improvement culture across the organization

• Drives process and organizational maturity as it pertains to IT Service Management, IT Business Management and ITIL

• Performs other related duties as required

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $115,000 to $235,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.

Staff Product Manager, Machine Learning and Recommendations

Location: Remote

About Mozilla

Mozilla Corporation is the non-profit-backed technology company behind pioneering brands like Firefox, the privacy-minded web browser, and Pocket, the content discovery platform. More than 270 million people around the world use its products each month.

About the team and opportunity

Pocket empowers people to discover, organize, consume, and share content that matters to them. Pocket is the best of the web, curated for you, by you.

To deliver high quality and reputable content recommendations to our users, we are building our ML capability to help us deliver better content whilst providing excellent user experience to our discerning customers. We work in collaborative teams, using agile methodologies and have an interactive culture of experimentation and learning.

As the Staff Product Manager for the ML & Recommendations team you will help us shape our vision for delivering personalized content to our users and have impact on the broader Mozilla organization. You will have ownership of the recommender systems we deploy into production and our MLOps. Alongside an Engineering Manager you will work in a team of engineers and Applied ML Engineers with the support of User Research, Analytics, Design and Platform and others. You’ll partner strongly with PMs who own product surface experiences to ensure that they are building for ML-powered products. You’ll chart a path for Pocket to personalize our strong editorial content in line with our business’ priorities.

We are a fully remote organization. The development team is mainly based in West Coast USA but you do not have to be. For now, the role requires you to be available with a 50% overlap with PST.

What you’ll do:

• Use your insights, ML knowledge and experience to create, maintain and evangelize the roadmap for your area.
• Build a comprehensive understanding of user problems and guiding our engineering team in developing principled ML solutions.
• Work with other PMs in the ML group to define an exciting and industry leading ML strategy.
• Collaborating with other Product Managers and XFN team members to deliver your strategy.
• Establish clear success metrics and measuring outcomes to track the effectiveness of your initiatives.
• Communicate with stakeholders and teams from across the organization to develop and maintain the product roadmap.
• Use agile practices, including augmenting, refining and prioritizing backlogs and verifying sprint deliverables.
• Evolve and build an impactful product culture, directly contributing to our product management best practices.

What you’ll bring:

We think you’ll be a particularly good fit if you’re excited by machine learning and are passionate about building that technology responsibly. You’re a self-starter who is motivated by seeing the fruits of your ML-labor in production. Still, you wouldn’t be adverse to the team publishing an industry paper or two after you’ve shipped.

• 5+ years of experience as a product manager of digital products
• 2+ years of experience developing products in one or more of the following areas:
  • A heavy ML modeling component
  • ML-first user experience
  • ML-Platform
  • MLOps
• Strong analytical ability, both numerical and generally – you can process lots of information and prioritize / analyze it to advise product development.
• Excellent communication and leadership skills.
• An understanding of ML development best practices.
• Appreciation for user privacy, particularly around personalization.
• A passion for building ML-powered products with exemplary user experience.
• Understanding of sophisticated data management problems, and related machine learning techniques.
• Comfort driving complex projects from start-to-finish, with multiple partners from erse subject areas.
• Technical know-how combined with an inherent appreciation of good user experience.
• to our values:
  • Welcoming differences
  • Being relationship-minded
  • Practicing responsible participation
  • Having grit

Bonus Points:

• Higher education or equivalent experience in Computer Science or HCI subject areas
• Prior experience with Recommender Systems or Search products

Don’t tick all of the boxes but think you’d be a great fit? Apply, we’d love to hear from you!

What you’ll get:

• Generous performance-based bonus plans to all regular employees – we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. – varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to ersity, equity, inclusion, and belonging

Mozilla understands that valuing erse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified iniduals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [email protected] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-DNI

Req ID: R2210

Learning Systems Leader

US Location

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People.

We are seeking a highly motivated and detail-oriented Learning Systems Administrator to manage our learning management systems and related technologies. The successful candidate will be responsible for configuring, maintaining, and supporting our learning management system (LMS) and other online learning platforms used by our organization. The Learning Systems Administrator will ensure our learning systems are optimized for maximum effectiveness, efficiency, and usability.

Responsibilities

• Administrate and maintain the learning management system (LMS) and other online learning platforms used by our organization.
• Manage the full ecosystem of learning platforms ensuring integration and optimal end-user experience across all platforms.
• Configure and customize the LMS to meet the needs of our learners and learning and development team.
• Control enrollments in both online and instructor led training in the LMS.
• Create and maintain attendance tracking in accordance with organizational attendance policy.
• Ensure all platforms upload to the learning record store.
• Create and manage user accounts, groups, and permissions in the LMS.
• Develop and maintain documentation for the LMS, including user guides, training materials, and standard operating procedures.
• Troubleshoot technical issues related to the LMS and other learning systems, working with vendors and internal teams as needed to resolve issues.
• Collaborate with the instructional design team to ensure effective learning experiences in the LMS and other online learning platforms.
• Stay up to date on industry trends and best practices in learning technology and recommend enhancements and new features to improve the user experience and support the organization’s learning goals.
• Collaborate with IT and other departments as needed to ensure the smooth operation and integration of learning systems with other enterprise systems.

Requirements

• Bachelor’s degree in instructional design, educational technology, computer science, or related field.
• Minimum of 2 years of experience in administering learning management systems and related technologies.
• Strong technical skills, including experience with learning management systems, e-learning platforms, and related technologies such as SCORM, xAPI, and learning content management systems (LCMS).
• Experience with web development and web-based technologies such as HTML, CSS, JavaScript, and APIs.
• Strong project management skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Excellent communication skills, including the ability to explain technical concepts to non-technical stakeholders and collaborate effectively with cross-functional teams.
• Passion for learning and staying up to date on emerging trends in learning technology.
• Ability to work on computers, sit, and reach a screen for up to 8 hours per day ability to travel up to 10% of time.

Data Analytics and Reporting

Category Technology & Digital Job Id 2023-0016

Job Type Full time

Job available in 2 locations

• Irvine, CA, United States
• Remote, United States

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Responsible for working on big data/analytics projects that gather and integrate large volumes of data, performs analysis, interprets results and develops actionable insights and recommendations for use across the company. Acquires data from multiple data sources in order to perform analysis. Identifies, analyzes and interprets trends or patterns in complex data in order to provide answers to business questions as well as provide recommendations for action. Interprets data and analyze results using various statistical techniques and tools. Presents data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations so they activate upon them and make data driven decisions. Collaborate with various partners to provide a holistic view of the analysis. Measures and monitors results of applied recommendations and present adjustments. Ensures all data acquisition, sharing and results of applied recommendations are compliant with company standards.

Basic Qualifications

• Bachelor’s degree in a related field, or equivalent work experience
• Six to eight years of statistical and/or data analytics experience

Preferred Skills/Experience

• Working knowledge of analytics and statistical software such as SQL, R, Python, Excel, Hadoop, SAS, SPSS, Geo-spatial tools and others to perform analysis and interpret data
• Experience in analytics, advanced analytics/statistics, predictive modeling
• Strong analytic skills with the ability to extract, collect, organize, analyze and interpret trends or patterns in complex data sets
• Demonstrated project management skills
• Effective interpersonal, verbal and written communication skills

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a erse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $117,215.00 – $137,900.00 – $151,690.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Associate Implementation Manager

US – All Country – Remote 

Customer Experience – Professional Services

Full-time

Remote

Company Description

Hyperscience is transforming the future of work to elevate human potential. Our human-centered approach to automation enables a new era of human and machine collaboration that delivers dramatically improved organizational agility, without the legacy cost and burden of change management. By combining data, people, and processes into digital assembly lines, the Hyperscience Platform turns complex processes into simple, configurable workflows. Our industry-leading machine learning technology continuously learns and evolves, to involve humans only when needed. For more information, please visit www.hyperscience.com.

The Customer Success team at Hyperscience acts as the customer’s trusted advisor and advocate, building and growing an ongoing healthy relationship with each customer. Team members are responsible for preserving our current business, opening doors for additional opportunities, and growing our customers into life-long Hyperscience advocates.

The Associate Implementation Manager owns the full customer implementation process, taking the lead on the customer relationship from post-sales through customer deployment. Successful Associate Implementation Managers will be excited by the challenges of learning a highly technical product, leading complex implementation projects, and driving real improvement in customer operations through our software. This is a full-time position reporting to the Manager, Implementation.

Responsibilities

• Serve as a primary technical point of contact for the customer during implementation, managing customer expectations and ensuring high-level customer satisfaction
• Understand and communicate project resourcing requirements and prioritization
• Act as a proactive and organized project manager, guiding new clients through the implementation process and shortening time-to-value
• Act as the liaison between customers and Hyperscience during implementation to prioritize issues, elicit feedback, and present customers with new opportunities
• Collaborate with customer stakeholders to design complex solution architecture and document business requirements for custom workflows
• Actively manage and prioritize multiple customers with competing needs and varying processes
• Execute customer-facing training sessions and webinars to provide training and communicate product enhancements
• Strive to become a product expert by engaging with the product, investigating technical concepts, and actively seeking deeper product understanding

Qualifications

• 2+ years customer-facing experience in a technology/Saas company, preferably with onboarding customers and technical implementation
• High emotional intelligence, including curiosity, empathy, self-awareness, and integrityLove of learning and an aptitude for absorbing and synthesizing technically complex information
• Excellent communication (written and verbal) and presentation skills, both internally and externally
• Project management skills with experience working on complex projects involving large multi-layer teams with internal and external stakeholders
• Ability to interact with enterprise customer teams at various levels of technical and non-technical depth
• Amenable to a potential travel requirement of up to 20%. Hyperscience works with both US and international customers

The target base compensation range for this role: $70,000 – $105,000. Actual compensation will be dependent upon the iniduals skills, experience, qualifications, geographical location, and our business needs and objectives. Our overall compensation packages include base salary, equity and the benefits and perks listed below. Our Talent Acquisition team will speak more about our Total Rewards philosophy and approach during the hiring process.

Benefits

• Top-notch healthcare for you and your family
• A 100% 401(k) match for up to 6% of your annual salary
• Flexible PTO with the approval of your manager
• 12 weeks of parental leave and an additional 4 weeks for birthing parents
• Stock options
• Wellness reimbursements for qualified expenses

We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Title: Data & Analytics Engineer

Location: Remote

Welcome to Jetty, the financial services platform on a mission to make renting a home more affordable and flexible. We’ve built multiple financial products that benefit both renters and property managers – and we’re just getting started.

We are growing our data organization and looking to hire a Data and Analytics Engineer. As a Data and Analytics Engineer, your goal is to cultivate a data-informed culture and create insights that will be leveraged across the entire organization. You have experience executing at a high level, solving complex problems, and delivering solutions with real business impact – and you’re excited by the opportunity to apply those principles to a new, best in class function.

Role & Responsibilities

• Build / Support our modern data stack (Snowflake / Fivetran / DBT / Tableau)
• Be an enthusiastic evangelist of our modern data stack (Fivetran / DBT / Snowflake / Tableau)
• Develop analytics data models using SQL
• Document our data models in a user friendly way for our business stakeholders
• Implement the Five Pillars of Data Observability
• Write ELT code using modern software engineering practices (Git, automated testing and deployments)
• Build and maintain data pipelines to support various business processes and reporting (Fivetran / AWS Lambdas)
• Partner with the Product Engineering team to ensure we are capturing the data we need from our applications for analytics and to iterate on our development practices for the data analytics team.
• Be the resident resource on building standard reports and BI dashboards

Experience & Qualifications

• 3-5 years of experience working in a data / analytics engineering role
• High proficiency in Snowflake / Fivetran / dbt / Tableau
• High proficiency in SQL and Python
• Ability to collect, interpret, and synthesize inputs from various parts of the business into data model requirements
• Ability to simplify without being simplistic – ability to communicate complex topics and actionable insights in a compelling way that can be understood by a variety of audiences
• Inherent curiosity and analytical follow-through you can’t help but ask why? and love using data and logic to explore potential solutions
• Ability to balance Rigor and Scrappiness you know the difference between 80/20 and giving something 110%; as well as when each is appropriate.
• Deep understanding of the first and second order effects of reporting you know the power of presenting the right data to the right people at the right time
• Experience in a data/analytics function at a high-growth startup managing multiple stakeholders and delivering actionable insights

About Jetty

At Jetty, we know renting a home can be a financial challenge. That’s why we’re on a mission to make renting accessible to everyone. Jetty offers four financial products designed to help our members every step of the renting process: Jetty Deposit, a low-cost security deposit product that dramatically reduces move-in costs; Jetty Rent, a flexible rent payment program to eliminate pricey late rent fees; Jetty Credit, a credit building service that helps renters build credit just by paying rent; and Jetty Protect, an affordable renters insurance product that provides comprehensive coverage in just a few clicks.

Jetty has raised multiple rounds of venture capital from investors including Khosla Ventures, Ribbit Capital, Citi, Valar, and strategic investors. We’ve built a highly collaborative team working remotely around the country, and we believe in finding the best talent regardless of where they live. To learn more about life at Jetty, visit jetty.com/careers.

Jetty is firmly committed to building a team as erse as our Members. We are proud to provide equal employment opportunities for all candidates regardless of race, ancestry, citizenship, sex, gender identity or expression, religion, sexual orientation, marital status, age, disability, or veteran status.

Benefits & Perks

• Health (with HSA and FSA options), dental, and vision insurance through Aetna & MetLife
• 401(k) retirement savings program
• Optional life and disability coverage
• 20 days of PTO + 12 holidays, Jetty Winter Break,” and flexible sick days
• Generous parental leave policy
• Flexible remote work in any US location (keeping east coast hours)
• Stipends to cover WFH set-up, childcare, phone/internet bill, and optional co-working space

Senior Data Scientist

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

• You’ve got positive energy. You’re optimistic about the future and determined to get there.
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
• You appreciate direct communication. You’re both an active communicator and an eager listener – because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
• You have a can do attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

Data Science is an integral component of Coinbase’s product and decision making process: we work in partnership with Product, Engineering and Design to influence the roadmap and better understand our users. With a deep expertise in experimentation, analytics and advanced modeling, we produce insights which directly move the company’s bottom line.

What you’ll be doing (ie. job duties):

• Act as a strategic partner to functional teams: initiate and execute deep analyses and models to prioritize opportunities and provide actionable recommendations.
• Design and guide experiments/analysis to measure impact and drive product improvements.
• Measure business performance, develop / refine core metrics and create reporting to understand and monitor them.
• Synthesize data learnings into compelling stories and communicate them throughout Coinbase and to senior executives.
• Conduct deep es to help solve complex problems to drive impact for our business.
• Initiate, develop, and maintain data pipelines with outstanding craftsmanship.

What we look for in you (ie. job requirements):

• BA / BS degree in a quantitative field (ex Math, Stats, Physics, or Computer Science) with 5+ years relevant experience, or or PhD degree in a related field with + 2 years of relevant experience.
• Ability to independently create plans for projects and a track record of overseeing large / complex analytical projects spanning multiple teams.
• Understanding of statistical concepts and practical experience applying them (in A|B testing, causal inference, ML, etc.).
• Experience in data analyses using SQL.
• Experience in at least one programming language (preferably Python).
• Demonstration of our core cultural values: clear communication, positive energy, continuous learning, and efficient execution.

Nice to haves:

• Data engineering skills + a willingness to do lower level work to improve data foundations as needed.

ID: G2462

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $140,250 to $206,000 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Commitment to Equal Opportunity

Coinbase is committed to ersity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to iniduals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.

Benefits at Coinbase

• Medical Plan, Dental and Vision Plan with generous employee contributions
• Health Savings Account with company contributions each pay period
• Disability and Life Insurance
• 401(k) plan with company match
• Wellness Stipend
• Mobile/Internet Reimbursement
• Remote-First Stipend
• Connections Stipend
• Volunteer Time Off
• Fertility Counseling and Benefits
• 18 weeks paid Parental Leave
• The option of getting paid in digital currency

Security Engineer – Defense Engineering and Threat Hunting

Location: Denver, CO; New York City, NY; San Francisco, CA, Remote

Remote

Gusto is looking for an experienced Senior Security Engineer, with a focus on Corporate Security Technologies, to build out capabilities for our Defense Engineering and Threat Hunting (DETH) organization. We’re looking for an inidual who enjoys mentoring others, working in a collaborative environment and is able to independently drive objectives (projects) to completion. This role’s core functions include but are not limited to architecture/design, corporate security engineering, detection engineering, security operations and incident response, vulnerability management.

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

Gusto processes billions of dollars in payroll every month for small businesses and their employees. Our clients trust us with a huge amount of personally identifiable information (PII) and protected health information (PHI), including SSNs, EINs, salaries, home addresses, and more. Our business is largely built on trust, as a result protecting our clients’ PII and PHI is one of the top considerations in anything we do at Gusto.

Here’s what you’ll be doing:

• Creating and executing on strategic roadmaps for corporate security that’s prioritized based on business needs, risk and shifting priorities – e.g. Enterprise wide DLP program that covers endpoints, SaaS, and Cloud resources; VDI Infrastructure best practices; Windows Monitoring and Hardening, etc
• Design and implement security controls to protect our data, business technologies, infrastructure, networks, and applications against threat actors
• Collaborate with the IT Engineering and Business Technology Tech teams to ensure secure design and operation of our corporate services
• Conduct security assessments and provide recommendations for improvements to our security posture
• Develop and maintain security policies, standards, and procedures
• Build signals and detections using Python, SQL and detection as code methods to detect and respond to security events
• Work alongside threat defense operations to investigate and perform security response for security events/incidents
• Perform hypothesis driven threat hunting based on a detection lifecycle
• Participate in an on-call rotation

Here’s what we’re looking for:

• Security Engineers experienced in one or more of the following: data loss prevention, VPNs, Zero-Trust concepts, VDIs, macOS and Windows endpoint security monitoring and hardening, vulnerability management, infrastructure hardening, identity and access management, cloud security, security analysis and response, detection engineering
• Collaborative Security Engineers experienced working cross-functionally with stakeholders to manage projects, and incidents, to create positive change for the organization
• Experienced candidates who have participated and led incident management processes, including security incident response
• Demonstrated knowledge of both on-premise and cloud-based corporate security technologies such as endpoint detection and response technologies, vulnerability management scanners, cloud identity providers
• Experienced working with development workflows in source control, infrastructure as code, and CI/CD pipelines
• Strong proficiency in one or more programming/scripting languages, with the ability to mentor others on best practices in at least one language: Python, Golang, Ruby.

Our cash compensation amount for this role is targeted at $155,000 – $206,000 in Denver & most remote locations, and $200,000 – $230,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Title: Senior Engineering Manager

Location: Remote, US or Canada

mParticle is an AI Customer Data Platform that powers the entire marketing stack with real-time customer data. Companies like NBCUniversal, JetBlue, Venmo, and Airbnb use mParticle to simplify their customer data infrastructure, maximize the value of their data, and accelerate growth at scale. Over the last year, the company has raised $150M in funding and acquired two companies. Founded in 2013, mParticle is headquartered in New York City with employees around the globe.

Does operating internet-scale, multi-tenanted, high availability services bring you joy? Are you a technical leader who knows that an engineering team is greater than the sum of its parts, and loves to rally a team around solving interesting engineering problems?

If so, you may be a great fit for our engineering management role in our Production Engineering team! This person will be a functional manager leading the charge on service reliability, capacity management, and performance for our cloud services. Day-to-day, this person will function as a player-coach to continue our effort to transform our service-based environment on to best in class engineering architectures and practices.

Here at mParticle, everyone is equal. We believe strongly in our values and are looking for someone who demonstrates empathy and sincerity to all roles and teammates. Our ideal candidate has a strong balance of technical and people skills and is a proven mentor, leader, and people manager.

Our clients include marketing and engineering functions for some of the largest apps in the world and our platform processes nearly one-third of the world’s smartphone traffic.

If the above sounds intriguing, here are some details to help you determine whether this is the right role for you!

Responsibilities

• Manage 6-8 production engineers especially through the transition to DevOps principles and practices.
• Own the technical roadmap for their team and function as the product owner. Work with group leadership team to integrate it into the overall group roadmap and priorities.
• Hands-on technical to provide mentorship to a development/solution-first team with regular architectural support and coding support.
• Bring self-service for inbound asks that are currently manual or semi-automated to other mParticle teams.
• Promote a culture of collaboration and automation – know that the best solutions come from multiple brains working together!
• Drive industry-best practices around on-call 24×7 support for production services.

Desired Experience

• 10+ years of hands-on technical experience across Production Engineering / DevOps / SRE roles.
• 3+ years of experience managing software teams.
• 3+ years of experience at small, startup-style companies.
• Experienced with the modern software tech stack (Docker/Kubernetes, Terraform, Concourse, AWS, GitOps, etc).
• Experienced with continuous delivery, from pipeline to supporting running production services.
• Mastery of at least 1 programming language (python preferred).
• Expert on the command line (bash preferred).
• Strong experience developing and troubleshooting issues around cloud stacks, virtualization, and container orchestration.

Application Developer

Location: Remote, US, 31999

Salary Range: $55,000 – $140,000

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is designated as a remote role. You will be expected to work from your home, within the continental US. Although this role is designated as remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Microsoft.NET Technology Stack

• HTML

• CSS

• Bootstrap

• JavaScript

• jQuery

• AJAX

• Angular

• C#

• ASP.NET

• .NET MVC

• Entity Framework

• Web Services (WCF, WPF & Web API)

• SQL Server

• ETL

• Transact SQL (writing complex stored procedures, triggers, DTS packages)

• Powershell

• IIS

• Java/JVM & Scripting Technology Stack

• JAVA

• HTML

• JavaScript

• jQuery

• Node.js

• React.js

• Angular

• API and Integration

• WebServices

• REST

• SOAP

• XML

• XSLT

• JSON

• IBM MQ Series Integration

• Webmethods

• Apigee

• Configuration management and DevOps

• TFS

• GitHub

• Docker

• JFrog

• Jenkins

• Vendor technologies

• Pega,

• IBM Filenet

• IBM DataCapture,

• OpenText Exstream,

• Microsoft MSdynamics365

• Data and Business Intelligence Technology Stack:

• PowerBI

• Business Objects

• Microsoft SSIS

• Informatica PowerCenter

• IBM DB2

• DB2Connect

• MSSQL

• Hadoop

• Oracle

• Cloud Technology Stack

• Amazon AWS

• Microsoft AZURE

• Azure Power Platform

Education & Experience Required

• Bachelor’s Degree In Computer Science, Information Systems or programming
• Four or more years of programming experience or related work experience
• Experience and understanding of multiple programming languages and applicable applications.

Or an equivalent combination of education and experience

Principal Duties & Responsibilities

• Works on a limited number of projects as a member of each project team
• Works on small and large, moderately complex projects that require increased skill in multiple technical environments and disciplines; participates on one or more project teams, application analysis, design, development, integration and enhancement activities, as well as related maintenance and production support
• Works with project teams to define and design scope for each project
• Participates in project planning sessions with clients, business analysts, and team members to analyze development requirements and make recommendations for moderate to complex systems
• Tests and implements application modules from multiple systems the team has developed or modified, ensuring application meets the needs of client and business
• Provides ongoing maintenance of iSeries, mainframe and/or client/server applications or tools, depending upon previous involvement with projects
• Mainframe, and/or client/server applications or tools, depending upon previous involvement with projects
• Handles production support within their area of expertise and supports issues referred to them by developers or managers
• Provides design recommendations, developing and integrating programs per written specifications; occasionally responsible for writing moderate to complex design specifications
• Makes moderate to complex modifications to existing software applications and modules in accordance with written specifications and ision standards
• Develops software application modules using disciplined software development processes; makes recommendations towards the development of object oriented base class reuse
• Translates business and technical requirements into detailed design specifications for application code and modules.
• Prepares and presents status updates on various projects
• On-call duties required as assigned
• Performs other duties as required

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $55,000 to $140,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.

Title: Adobe Campaign Classic developer (Remote)

Cognizant Technology Solutions is looking for Adobe Campaign Classic candidate with 8+ years of experiences.

Location: Remote. Candidates should be in USA.

Duration: Full Time only – “Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.).

Salary and Other Compensation:

The annual salary for this position is between $[125,000.00-$135,000.00] depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant s discretionary annual incentive program, based on performance and subject to the terms of Cognizant s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Job Description and Qualifications include: (This is a hands-on development role)

Required:

• 8+ years of experience in Adobe Campaign Classic.
• Hands-on experience in Adobe Campaign Classic configurations and end-to-end setup.
• Hands-on experience in setup of offer management and real-time communications using message center.
• Hands-on experience in setup of web applications, surveys, external account configurations.
• Hands-on experience in setup of recipient & customer data schemes, technical & campaign workflows.
• Hands-on experience in Java Script, Soap & Rest API services to interact with any upstream/downstream systems.
• Hands-on experience in development of marketing campaigns/workflows.
• Hands-on experience in development of technical workflows and reporting.

Nice to have bonus skills

• One or more certifications in Adobe Campaign Classic
• Experience in integration of Adobe Campaign with Adobe Analytics, Audience Manager, Adobe Target
• Any additional certifications in Adobe Marketing Cloud solutions products

Education

• BS or MS in Computer Science or equivalent work experience
• Should be self-motivated, self-starter with clear communication skills who thrives working in a team environment

Title: Technical Support Engineer

Location: United States

About Panorama:

Panorama is a fast-growing national technology company focused on radically improving education. More than 2,000 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.

Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston office, or a hybrid option.

About the Role:

If you enjoy being at the heartbeat of tech support, keep reading. Our Technical Support team provides technical software support to all Panorama users. We connect the dots by providing fast, accurate answers to questions from educators, students, families, staff and community members about our product. We are seeking a Technical Support Engineer, Tier 1 to help provide technical support and guidance to the thousands of users who are on our platform every day. Our users are educators, families and students; sensitivity to their questions and technical capabilities is a must. We also preserve confidentiality with ironclad integrity. No detail or question is too small.

Responsibilities:

User Support

• Accurately and thoroughly resolve user questions and technical requests that are received via email, phone, and chat in a timely manner; this requires expertly navigating our product and sleuthing for client details to ensure responses include proper context
• Serve as the primary technical contact for our clients using our self-service platform to answer questions about product navigation, troubleshoot challenges, and ensure platform adoption
• Provide escalated technical and triage support for other team members
• Partner with Technical Support colleagues to identify and escalate mid- and high- complexity questions and requests
• Identify patterns in user support requests and make suggestions for product or process improvement
• Monitor the support desk outside of regular business hours on a rotating schedule to serve as the first line of defense for urgent issues identified

Product and Technical Expertise

• Connect users with resources, offerings, and tools to help them understand best practices and meet their goals with the data they collect through the Panorama platform
• Identify when a client would benefit from new resources and work with the larger Panorama team to create those resources (for example, revised onboarding resources or a new FAQ)
• Become a technical expert on our product; use expertise not only to guide and support our users but to coach and teach other Tier 1 teammates who are learning the product as well
• Actively collaborate with our Survey Operations team to log and oversee client survey data requests
• Attend internal professional development training to gain working knowledge of FTP software, SIS and assessments data systems, and other data collection tools.

Our Ideal Candidate:

• Ability to support our East Coast Customers – work schedule of 9am-6pm EST
• College degree preferred
• 1-2+ years work experience in a customer-focused position
• 1+ years of background in online technical problem-solving and triage
• Excellent communication skills and a strong focus on delivering white-glove customer service
• Comprehensive knowledge of Mac and PC-based applications in addition to working knowledge of Internet browser compatibility and SSO issues
• Proficient in Google Suite, Microsoft Office, Salesforce, JIRA, and ticketing software such as HelpScout and Zendesk
• Ability to develop working knowledge of SFTP platforms (ex. FileZilla) and SFTP file transfer processes
• Experience prioritizing and executing multiple tasks throughout the course of a day
• Experience working on and communicating with a team in a fast-paced environment
• Experience making decisions independently with little oversight
• Experience ing into and learning new technologies such as internal company-specific databases
• Experience communicating accurate and complex technical information in an easily digestible manner to multiple key stakeholders through email, phone, and chat

Base Salary: $65,200 to $87,000

The Base Salary range represents the low and high end of the anticipated salary range for this position across all US locations. The determination of this anticipated Base Salary range involves the consideration of many factors in making compensation decisions including but not limited to: unique skill sets, experience, training, performance, licensure and certifications, as well as other business and organizational needs. Our anticipated Base Salary determination is just one component of Panorama’s competitive total rewards strategy that also includes annual bonus or commission awards, equity awards, as well as other region-specific health and welfare benefits.

Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.

#LI-Remote #BI-Remote

Title: Clinical Software Success Manager

Location: Remote – US

Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for iniduals and their families. Invitae’s genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.

Clinical Software Success Manager – Remote, US

Schedule: Monday – Friday, traditional hours

Our Software Services and Support (S3) Team is expanding and we’re looking for team members who are passionate about utilizing genomic information to improve healthcare to join us. We are seeking a Clinical Software Success Manager with experience to collaborate with customers to identify and document clinical workflows to ensure customer success and satisfaction.

What you’ll do:

• Support sales with clinical and technical demos of Invitae’s software products.
• Provide clinical guidance to sales, internal stakeholders, and customers as it relates to software.
• Collaborate with customers, sales, and customer success to define, document, and refine clinical workflows to incorporate our support tools and other software solutions.
• Monitor and analyze metrics and feedback from clients to identify opportunities to maximize customer success with software solutions and genomic testing.
• Provide and document feedback from customers to advise the product team of potential enhancements and bugs.
• Lead customer training on software solutions for go live and a train-the-trainer approach.
• Partner with S3 Enterprise Project Managers to facilitate implementation/integration projects after an executed contract from Sales.
• Monitor, optimize and refine workflow after the successful implementation project is complete.
• Attend customer business reviews with stakeholders to present success metrics.

What you bring:

• Board-certified genetic counselor 5+ years experience in clinical or translational research, preferably in a clinical genetics laboratory setting, or comparable combination of experience.
• Comfortable in at least one of the following clinical areas; hereditary cancer, cardiology, proactive, pharmacogenomics or women’s health.
• Experience in laboratory sciences, genetics, drug information or another healthcare setting is preferred but not required.
• A passion for customers and a commitment to high customer satisfaction.
• Working knowledge of clinic workflows and research workflows including electronic medical records.
• Excellent communication and teamwork skills – including the ability to map out components of a project and create an estimated timeline for the work.
• Ability to present to erse levels of internal and external organizations including a variety of clinical areas.
• Strong interpersonal skills and the ability to establish solid relationships and elicit cooperation from a variety of stakeholders.
• Exceptional analytical and strategic problem-solving skills.
• The ability to work both independently and collaboratively in a dynamic environment. Flexible to shifting priorities, demands, and timelines; able to promptly and efficiently react to project adjustments and changes.

#LI-REMOTE

This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.

USA National Pay Range

$95,600$119,500 USD

Please apply even if you don’t meet all of the What you bring requirements noted. It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.

Join us!

At Invitae, we value ersity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

We truly believe a erse workplace is crucial to our company’s success and to better serve our erse patients. Your input is especially valuable. We’d greatly appreciate it if you can take a quick moment to make your selection(s) below. Submissions will be anonymous.

You can find a detailed explanation of our privacy practices here.

IT Compliance Lead

Location: Remote – US

See yourself at Twilio

Join the team as our next IT Compliance Lead

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we’re headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We’re on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support ersity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This role reports to the Director, IT Governance and will play a crucial role in scaling and maturing our IT compliance program. You are the right person for the role if you believe in the importance of risk-optimized IT controls and processes and can collaborate across various teams at Twilio to implement, monitor & improve them.

Responsibilities

In this role, you’ll:

• Regularly collaborate with subject matter experts (SME), business partners, and management to create & evaluate IT controls, develop remediation and mitigation plans, document policy waivers or exceptions, and track progress towards issue closure.
• Drive governance & compliance control requirements with key partners (Corporate IT, Security, Internal Audit, Privacy and R&D teams).
• Monitor external compliance / regulatory environments for changes needed to be applied to our IT systems
• Manage IT risks throughout their lifecycle as part of our enterprise risk management program.
• Review and work with SMEs to document internal policies, industry standards, and relevant regulations and understand how they apply within the organization
• Lead IT issue documentation and reporting.
• Perform IT process walkthroughs, controls testing, document results, and provide detailed updates to leadership.
• Ensure the completion of various control activities by partnering with control owners throughout the organization
• Perform ad hoc audits & special projects in support of overall risk management.
• Serve as a point of contact with both internal and external audit teams to ensure requests are routed to the appropriate group and completed in a timely manner.
• Develop reports and dashboards to support the Compliance & Governance program

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values erse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of governance, audit, compliance, risk, and / or security experience
• Experience in a governance or regulatory compliance environment related across industries and geographies including S-Ox (and others is a plus! PCI, COBIT, SOC, GDPR, etc.)
• Experience developing, championing, and managing internal compliance programs.
• Technical knowledge of technology controls in various IT environments (SaaS-heavy) and management of those controls in a GRC solution / tool
• Analytical thinker who is highly organized and pays close attention to detail.
• Bachelor of Science degree in Information Systems, Computer Science, Accounting / Audit, or a related technical field required.
• Ability to review existing processes, identify potential improvements & work with the appropriate stakeholders to drive efficiencies
• Lead collaboration with a erse set of internal and external stakeholders – strong interpersonal skills
• Ability to identify areas for improvement in an existing control / process and drive change

Desired:

• Experience with Okta, Workday, Oracle, ServiceNow, and home-grown applications is a plus
• Experience in IGA tools (ex: Sailpoint or similar)
• Practical experience with process improvement frameworks is a plus (ex: Six Sigma or other)
• Experience with agile methodologies
• Prior internal or external audit experience

Location

This role will be remote, and based in the USA.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $120,160 – $150,200
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $127,280 – $159,100
• Based in the San Francisco Bay area, California: $141,360 – $176,700
• This role is eligible to participate in Twilio’s equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Producer, Technical

Location: Los Angeles or Remote

That’s No Moon is an independent studio of storytellers and game-makers who believe in the power of narrative-driven experiences. With a erse team of talented developers, from some of the top game studios in the world (Naughty Dog, Infinity Ward, Bungie), our shared vision is to create the future of AAA experiences with a culture of creativity, collaboration, and responsible production practices. Our passionate team of developers help shape our studio, our projects, and our future.

We are seeking a Producer to manage and deliver key technical aspects of a AAA action-adventure game. Your strengths are a mix of hard project management and soft people skills that you use to get large teams to adhere to a vision, within scope and schedule constraints while helping to retain work/life balance and our company values.

Responsibilities:

• Update and manage the plans, schedules and related task tracking database across key features and/or milestone deliverables. Emphasis on technical related deliverables such as gameplay features, engine tools and technical art pipelines.
• Work collaboratively with production and engineering department leadership to drive decision making that achieves both the project goals and company values. Emphasis is on delivering technical gameplay and related systems to stakeholders.
• Solicit needs from all departments and align them to set project requirements. Take those requirements and turn them into engineering project plans. Work with the engineering and tech art teams to execute those plans.
• Monitor the team and project health and communicate risks to leadership.
• Connect departments and eliminate roadblocks to ensure the team is flowing efficiently through their work.
• Assemble productivity data from the production tracking system and use that data create production reports that steer the production forward.
• Drive team towards clarity when ambiguity exists on a new deliverable type or department innovation.
• Suggest improvements to the production process and assist in seeing them through.

Requirements & Skills:

• Project Management or Business Administration skills or experience.
• Experience with Jira, Shotgun/ShotGrid or other industry standard tasking software.
• Experience working with Software Engineers and related pipelines.
• Flexible and agile, able to adapt during a project to emerging requirements. Able to potentially finish one department deliverable then switch to a different department deliverable after, if required.
• Data analytics background or capability preferred.
• Adaptive skills, knowing when to use formal or informal tactics and strategy to achieve project success.
• Experience or familiarity with managing budgets and/or staff resource plans.

Qualifications:

• At least 4 years of experience as an Associate Producer or Project Manager working across multiple departments or equivalent experience.
• Strong time managerial skills in a technically sophisticated and fast-paced work environment.
• Strong interpersonal, oral and written communication skills with high emotional intelligence.
• High attention to detail

TNM considers a number of factors when determining each role’s base pay range, including industry benchmarks, location, experience, and other job specific skills. In addition to base pay, this role may be eligible for other incentive compensation including equity and profit share. The estimated base pay range for this role is U.S. only and not applicable for locations outside of the U.S.

TNM offers competitive and comprehensive benefits that include medical, dental, vision, 401(k) match, unlimited PTO, supplemental life and disability, and more. Eligibility to participate in these benefits may vary for part-time or temporary employees. The estimated base pay range for this role is: $95,000 – $128,000

That’s No Moon is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, ancestry, color, citizenship, religion, sex, sexual orientation, gender identity or expression, marital status, pregnancy, age, national origin, disability status, legally protected physical or mental disability, genetic information, protected veteran status, or any other characteristic protected by law.

Sr. Analyst, Data Analytics Strategy and Transformation

locations

United States Virtual

time type

Full time

job requisition id

R-100115

Assurant is seeking a Sr Analyst, to assist with our data analytics strategy and transformation. You will be part of a small team who is responsible and accountable for setting, evolving, and executing strategy as well as managing transformational initiatives for Global Data Analytics team. This role will play important part in analyzing and recommending changes as well as ensuring that successful execution of strategic initiatives are completed on time and budget with clean definition of success metrics and ongoing tracking and reporting.

What will be my duties and responsibilities in this job?

Strategy:

• Understand existing strategy and execution priorities and support people, processes, and technology to drive the change.
• Perform Data Analysis to support recommendations and planning for a meaningful dialogue with the stakeholders.

Business case:

• Help prepare business case which includes dollar amount saved or revenue generated through the implementation of given change.

Collaborate & Coordinate:

• Work with the rest of the Analytics and/or Data Services teams to get input and Data for a successful analysis of a given problem or recommendation.
• The role requires bringing outside in perspective and you will be collaborating with outside audience like Gartner.

Communication:

• Establish a plan for regular communication of assigned initiatives to relevant stakeholders.
• Deliver effective and compelling communication across the team to ensure everyone is kept up to date of the progress and plan.

User Acceptance:

• Work with end users to give them training on a variety of tools & technologies to enable successful implementation of a given change.
• Develop & Maintain Performance Dashboards:
• Maintain clear success metrics and report periodically to the key stakeholders.

What are the requirements needed for this position?

• A bachelor’s degree in the fields of business, computer science, finance or other related fields is required.
• 2+ years of experience in business analysis, strategy & research, data analytics, or related fields
• Experience with data analysis tools like Excel, Power BI and SQL
• Experience with project, product and program management and leading project teams
• Experience in the fields of insurance, financial services

Other Knowledge and Skills:

• Knowledge in building end to end business case and execution leveraging matrix organization.
• Effective and compelling communicator in both meeting room and small to medium audience settings.
• Able to manage multiple initiatives and support multiple leaders simultaneously.
• High level of intelligence, a quick study of complex problems and a well-organized approach to finding impactful solutions.
• One who is fact-based in approach and who naturally sets/measures performance against clear metrics.
• Good analytical skills, along with excellent communication/presentation skills are required.
• Strong written, verbal, and interpersonal communication skills. Ability to effectively communicate at all levels in the organization.
• Ability to provide innovative approach to problem solving and demonstrate a track record of such.
• Cross-functional business & operations knowledge

What other skills/experience would be helpful to have?

• 2+ years’ experience in the fields of Data Analytics, Operations, or strategy
• Knowledge of relational database concepts and querying techniques using Microsoft SQL Server
• Understanding of Agile concepts
• Understanding of fundamental Data-warehousing concepts
• Knowledge of Data, Project, Program and Product governance
• Understanding and experience of Data Monetization

Vice President of Technology

Miami, FL, USA

Virtual

Recurrent Ventures Inc. is an innovative digital media company that is challenging the media landscape with its proprietary approach. Its best-in-class brands like Popular Science, Domino, Outdoor Life, The Drive, Donut, Dwell, Task & Purpose and more, engage a combined audience of more than 60 million monthly visitors. Initially founded in 2018, the portfolio rapidly expanded and today we have more than 15 publishing brands across automotive, home, outdoors, science, technology, and military verticals. Recurrent Ventures is virtual first, with headquarters in Miami and offices in New York, San Diego, Los Angeles and San Francisco.

The Opportunity

Recurrent Ventures is seeking a VP, Technology to help drive our next phase of growth. This inidual will be a key member of the executive team, responsible for overseeing all aspects of the Company’s technology strategy and execution. They will be responsible for defining Recurrent’s technology architecture and vision; and managing the full breadth of teams, technologies and partnerships needed to support the business. They will develop and own the product roadmap and serve as a thought leader and adviser to the executive team and Board of Directors on all technology matters and trends.

The VP will have a background in media across content creation, distribution, and monetization and expertise in related technologies, from back-end/hosting and CMS to SEO, data architecture and analytics to front-end/UX and ad-tech). The ideal candidate will have a strong growth and operations orientation; a pragmatic and data-driven approach to decision making; and a history of building reliable and efficient technology systems (people, process, automation, and tools). They will be an effective communicator with the ability to translate business goals/strategy to technology requirements and roadmaps. They excel in developing strong relationships with key stakeholders and have a demonstrated track record of building and leading high-performing teams.

The VP will also play a critical role in supporting our M&A efforts. They will work closely with the Corporate Development teams to evaluate potential acquisition opportunities and make an assessment of their technology capabilities. They will also develop a consistent playbook to integrate and grow the companies that we acquire and effectively transition acquired businesses into the broader Recurrent technology architecture.

Responsibilities

• Establish the technical vision and long-term technology strategy for Recurrent Ventures
• Ensure that technological resources meet the company’s short and long-term needs
• Monitor emerging trends and identify technology opportunities to drive growth/efficiency
• Create timelines for the development and deployment of all technological services
• Lead, coach, and mentor the team. Hire, train, and develop top technical talent
• Manage and monitor technology budgets and time frames; including vendor management
• Work closely with engineers, product managers, and other leaders to maintain and grow our platforms and build high-quality tools and services
• Work with the Product team to develop a roadmap and define the technical capabilities required to achieve our product strategy
• Ensuring all technology practices adhere to regulatory standards
• Own the stability and security strategy of our platforms
• Direct the building and maintenance of our data infrastructure

Qualifications

• A Bachelor’s degree from an accredited four year college or university in computer science or related field; Master’s degree preferred
• At least ten years of experience in a technical leadership role
• Industry experience in digital media, digital advertising, and/or affiliate marketing
• Knowledge of techniques for keeping high traffic websites operational and optimizing for page speed, user experience, and Search Engine Optimization
• Advanced technological skill set and a demonstrated history in building/maintaining enterprise platforms or large content management systems; and experience building and shipping publishing tools/plugins
• Experience in M&A, i.e. merging new technologies or engineering teams through acquisitions and integrating disparate systems and workflows into a unified ecosystem
• Data-driven decision-making and quantitative analysis skills with data analysis tools
• Exceptional team management skills with the ability to delegate efficiently
• Excellent verbal and written communication
• Technical leadership knowledge where you can explain your expertise to non-technical executives and board members
• Fluent in Agile

Benefits & Perks

• Medical, dental, vision & life insurance
• Fitness Reimbursement
• Unlimited PTO
• Remote – work from anywhere!
• Parental leave
• Matching 401k
• Equity package

Technical Support Specialist

• Remote Worldwide
• Full-Time
• Customer Support

About the Role

We’re looking to add a talented Technical Support Specialist to help us accelerate the future of remote work. As a Technical Support Specialist, your primary task is to become a trusted advisor to Time Doctor customers by helping them overcome any technical barriers they may encounter before and while using our products, enabling them to achieve their business and team objectives.

A Technical Support Specialist will respond to client interactions in the form of chats and emails in a timely manner. They will continuously manage the conversation(s) while performing necessary technical investigation and troubleshooting until the reported issue is resolved. You will answer basic inquiries about our products, including Billing and Feature related requests, and act as a customer advocate for potential product feature enhancement based on their requirements.

As a TSS, you will assist other team members within the company by responding to their technical inquiries and any help they may require to provide service to a customer they are in contact with. You may also be asked to join a client call for any necessary technical input.

Your Responsibilities

• Respond to and Manage customer interactions through chat, email, and Zoom calls in a professional and timely manner. Maintain courtesy throughout the conversation.
• Provide technical assistance to customers’ concerns by performing essential troubleshooting and thorough investigation until a resolution is obtained.
• Work closely with Sales and CSMs (when necessary) to ensure the customer experience is prioritized end-to-end.
• Display a sense of urgency and ownership when faced with critical or unknown issues.
• Respond to customers’ basic billing inquiries and assist in processing billing-related tasks such as refunds, account activation, trial extension, and the like.
• Clearly and effectively communicate ideas to both customers and peers.
• Perform first-level QA tasks by testing a potential “Customer Bug” with the aim of reproducing the issue using a test account.
• Respond to the internal team’s technical inquiries and assist them in resolving technical issues.
• Attend customer-scheduled meetings on time.
• Partner with your regional Squad Leads to escalate any client or other internal concerns or issues and form a plan to resolve or hand off to another team member.

Required Skills & Experience

Skills and Qualifications:

• Experience in a Customer Service role for more than a year, providing technical support to remote customers.
• Experience in using Service Desk CRM tools to ensure effective delivery of service. (Freshdesk, Zendesk, HubSpot)
• Knowledgeable in SAAS applications and the like.
• Basic knowledge and understanding of multiple technological domains such as Networking, Programming, System Administration, Security, Storage, Database, Saas, etc.
• Ability to communicate clearly and effectively in English, both written and verbal.
• Demonstrates dedication to personal growth and ongoing improvement.
• Can work with minimum supervision and within a remote work setup.

Skills and Qualifications:

• Keen attention to detail.
• Outstanding team collaborator.
• Empathetic, Proactive, and displays initiative.
• A logical thinker and Problem solver.
• Positive Attitude and uphold ethical principles.
• Passionate about helping others.

This is a full-time, 100% remote position that will allow you to work from anywhere.

We are an equal-opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us

Our vision is to be the most trusted time-tracking and productivity application for remote teams. We help companies and employees do their best work. We are looking for people passionate about spreading the practice of remote work with all of the benefits that come with it. We believe that office life is antiquated, that geography should not limit your career prospects, and that people should be able to work wherever they want.

We’re a erse global team of over 160 people working 100% remotely in over 40 different countries. We’re looking for innovative team members ready to help us modernize remote work.

Title: Technical Support Specialist

Location: Remote – USA

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.

But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, iniduality, and tenacity as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We’re growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.

Need more proof? Braze is proudly certified as a Great Place to Work in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.

WHAT YOU’LL DO

As a Technical Support Specialist, you will be an essential part of our Global Technical Support Team that owns the post-sale technical relationship with our customers.

Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. You will work in coordination with your Global Technical Support teammates to ensure our customers are able to quickly and successfully overcome any technical issues they may face when using our platform. You’ll also regularly contribute to our knowledge database, helping to pay it forward allowing teammates and customers to learn quickly from your insight. Want to learn and grow in the role? Perfect! We will give you plenty of opportunity to become a subject matter expert in our platform and will challenge you with stretch projects that will help you learn about coding, marketing automation, and mobile ecosystems.

WHO YOU ARE

People say you’re a great communicator and top-tier problem solver. You have exemplary written and verbal communication skills with unparalleled follow-up skills. You leave people with the impression that you are really listening to them, understand their problem, and you’re there to help. You look for every opportunity to make things better and you’re all about the team. You get a thrill from helping customers and you know that even though the job isn’t easy, you’re making a difference each and every day. You’re naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.

• Bachelor’s Degree from a 4-year college or university or similar experience-based proficiency level
• 2-3 years experience supporting a technical product, ideally in SaaS or Mobile
• Excellent communication skills and an empathetic customer-centric attitude
• Experience handling time-sensitive, pressure-intensive customer issues
• Working knowledge of case management tools like Salesforce, Zendesk or similar ticketing system
• Talent for synthesizing complex ideas and communicating them in a way others can easily understand
• A keen attention to detail with the ability to multi-task and deliver on deadlines
• Bonus:
  • Background in SaaS
  • Experience in mobile platforms (Android, iOS)
  • Experience with APIs, HTML, CSS, Ruby, Javascript or other programming language
  • Project Management Experience

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $60,450 and $79,050/year with an expected On Target Earnings (OTE) between $65,000 and $85,000/year (including bonus or commission). Your exact offer may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Remote

WHAT WE OFFER

From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.

• Competitive compensation that includes equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Global presence, dog-friendly offices, and remote availability
• Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
• Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work

Senior Software Engineer, Infrastructure

Google Cloud Platforms

• Google
• Remote eligible
• Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:

In-office locations: Seattle, WA, USA; Sunnyvale, CA, USA.

Remote location(s): United States.

Qualifications

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience with software development in C++, and with data structures/algorithms.
• 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture.
• 3 years of experience developing large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage or hardware architecture.

Preferred qualifications:

• Master’s degree or PhD in Computer Science or related technical field.
• 1 year of experience in a technical leadership role.
• Experience developing accessible technologies.

About the job

Google’s software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We’re looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $157,000-$235,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, inidual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Write and test product or system development code.
• Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.
• Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
• Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
• Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.

Technical Writer for Innovative SaaS Solution

European, the Middle East or African working hours

We’re on the hunt for a talented technical writer to join our dynamic team. Your mission? To breathe life into our unique SaaS solution designed especially for developers. Your words will craft our technical documentation, GUI copywriting, and marketing content, ensuring our product’s value proposition resonates with our target audience.

About You

You’re an inidual eager to delve into new material, ready to master our system to provide accurate, comprehensive documentation and explanations. Although our supportive team will assist you in settling in, your inherent motivation and dedication to learning quickly will be invaluable.

Requirements:

• Native English speaker
• At least 3 years of experience in writing technical documentation
• Experience and proficiency in writing documentation for developers using frameworks and languages such as React, Vue, Swift, Java, etc.
• Experience working with companies that create tools for developers
• Meticulous and detail-oriented
• Exceptional researchers, teachers, and learners
• Reside in Europe or a similar time zone

How You’ll Collaborate With Us

Our team stays in sync through regular online meetings, ensuring everyone is aligned with our short and long-term objectives. As a writer, you’ll remain ahead of product developments, becoming a vital part of the product design process, not merely an add-on. Your responsibilities will include creating the technical documentation and marketing materials that introduce our product to the world.

What We’re Building

We’re developing the Private Translation Cloud, a unique software translation system that stands apart from the rest due to a secret ingredient that we’re excited to reveal once we determine our mutual compatibility.

What We Offer

• 100% remote position with flexible working hours
• A collaborative environment with creative, kind, and like-minded iniduals
• Participation in an exciting, high-impact project
• Freedom to innovate
• A healthy work-life balance and generous paid vacation
• Reimbursement for your work computer and any necessary software licenses
• A scholarship program for your personal activities (sports, workshops, hobbies, etc.)
• Access to our e-book library via Kindle

We value mutual trust and respect above all. We don’t employ monitoring software or micromanage our teammates, which is why your self-drive and organizational skills are essential.

Join Our Team

If you’re excited by this opportunity, we would love to hear from you. Apply now to start a conversation.

In order for OnTheGoSystems to review your application, we need to collect and store your information. You can find out what we collect and store in our Privacy Policy. When you click Apply now you automatically agree to this.

Location:  US Locations Only; 100% Remote

Everyday Speech is a leader in Social-Emotional Learning. Primarily a teaching solution for public schools, our Social-Emotional Learning Platform (SELP) provides educators with curriculum materials for students of ALL ages across special education and general education classes. Our curriculums teach students the strategies and life skills they need to regulate their emotions, solve problems, cope with the stresses of modern life, and interact with the world around them. Our platform is used by 25,000+ educators at public schools and private educational institutions around the world.

Everyday Speech is right for you if:

You care about making a positive impact.

End each day knowing that your work had a direct impact on the well-being of hundreds of thousands of at-risk students across the world. Project success means more than just shipping features – it means improving the lives of students and educators.

You value being a part of a company that takes care of its team.

Not only do we have extremely happy team members, we also have incredible perks. Participate in our health/wellness and retirement benefit offerings, and between having every other Friday off (3-day weekends!) after you’ve been with us for 90 days, plus our flexible PTO plan, and a sick policy that focuses on your wellness and healing,  that elusive work-life balance is an actual thing here.

You want to work for a true, remote-only company.

We’ve never had an office and never will. Our team is spread across 10 countries and 4 continents. We take remote work seriously and know how to support a distributed team. We give you the flexibility to work in a way that’s best for you, but still have high standards and accountability.

You want to join a startup that is seeing massive growth.

We’ve expanded from 5 to 55 full-time team members in just 4 years! As a fully bootstrapped company, our growth is organic and sustainable. Our focus is delivering value to students and educators, not paying back investors.

The Director of Engineering & Product will be responsible for leading our Engineers, Product Managers, and QA team.  We are looking for someone who has experience shipping software, who deeply understands the complexity of technical challenges, who knows how to create systems to help Product Managers excel, who is adept at establishing an inclusive and growth-minded culture, and who is an extremely competent coach.

The work you do will have a direct impact on the well-being of hundreds of thousands of at-risk students across the country and the world.

Skills: technical expertise, product management, leadership and management, strategic thinking, project management, agile methodologies, data-driven decision-making, business acumen, adaptability, and customer focus. These skills enable effective software development, vision definition, team leadership, alignment with company goals, resource coordination, agile practices, data utilization, business understanding, flexibility, and customer satisfaction

In this role, you will:

• Ship high-quality, scalable, secure, and efficient software.
• Work with the Executive Team to define and implement the product strategy and roadmap based on customer needs, market trends, and business objectives.
• Coordinate with the engineering, sales, and marketing teams to align product development and go-to-market strategies.
• Oversee and guide the work of the Engineers, Product Managers, Product Designers, and QA, ensuring they are effectively managing their products and achieving their KPIs.
• Regularly interact with customers and stakeholders to gather feedback, build relationships, and communicate the product vision and progress.
• Work closely with the Lead Infrastructure Engineer on technical strategy and ensure that the engineering team is aligned with it.
• Collaborate with the product team to understand product requirements and ensure they are translated effectively into technical specifications.
• Manage resources, timelines, and risks related to engineering projects, ensuring deliverables are completed within budget and on schedule.

What We’re Looking For:

• Leadership and Culture: Foster a culture that values speed, ruthless prioritization, transparency, and continuous learning. Inspire and motivate the team to create a collaborative environment where everyone feels valued and professionally fulfilled.
• Technical Strategy and Innovation: Define and implement the technical strategy that aligns with the startup’s mission and objectives. Encourage an environment of innovation and keep up with the latest industry trends and technologies.
• Simplicity and Continuous Delivery: Emphasize simplicity in engineering projects and maintain a continuous delivery model. Ensure the effective use of tools and methodologies for fast, frequent, and reliable releases of high-quality software.
• Communication and Collaboration: Maintain transparency through clear communication about project status, issues, and decisions. Collaborate closely with product management and other departments to align engineering efforts with overall company goals.
• Process Improvement and Technical Excellence: Continually evaluate and refine engineering processes to ensure efficiency and agility. Uphold high standards of technical excellence, including code quality, testing, and security practices.

Skills & Experience Requirements:

• Strong knowledge and experience in software development, engineering principles, and technical architecture are crucial. This includes proficiency in programming languages, frameworks, and software development methodologies, with an extra bonus if you have this work in your own personal work history.
• Product management: Ability to define product vision, roadmap, and strategy, as well as prioritize features, conduct market research, and collaborate with cross-functional teams.
• Strong service-oriented leadership skills, effective communication, and the ability to foster a collaborative and inclusive work environment
• Strategic thinking: Analyzing market trends, identifying opportunities, and making informed decisions to drive business growth.
• Deeply grounded perspective on how to ship software.
• Analyzing user feedback, monitoring key performance indicators, and using data-driven insights to improve products and drive business outcomes.
• Understanding the business aspects of an edtech company, including revenue models, market dynamics, and competitive landscape.
• At least 5 years of experience in a Director-level role overseeing Product and Engineering teams.
• At least 3 years of experience maintaining the same product and seeing choices play out.

For this role, we are only considering candidates who are able to live and work in the  United States.

Salary: $210,000 USD

Benefits

• Cigna health insurance – 100% premium coverage for team members and 50% coverage for dependents
• Dental and Vision coverage – 100% premium coverage for team members and 50% coverage for dependents
• 3% employer-match on 401k
• $50k life insurance / AD&D
• Flexible PTO Plan
• Separate sick leave policy
• Home office reimbursements
• Meaningful DEIB (ersity, equity, inclusivity, and belonging) initiatives with optional employee panel participation
• Every other Friday off after 90 days! 

About Our Interview Process

Because our co-founders have a new baby on the way right around the end of this hiring cycle, we felt it was important to give applicants insight into our best guess as far as timing goes for the various phases of this role, in addition to target start date. Anyone qualified for this position will certainly understand that things can come up that may tweak the timing a bit, but please take a look at this timing outline to ensure this is a timeline that will work for your needs.

Location: US Locations Only

Senior Associate, CRO (Conversion Rate Optimization)

Location: Remote, US

Thirty Madison is looking to add a skilled Senior Associate or CRO to our growing team. Conversion rate optimization is crucial to marketing performance and has the ability to magnify our paid marketing budget. This role will be a key member of the growth marketing team and tasked with optimizing our conversion funnel end-to-end. You must be comfortable in a fast-paced environment, and working cross-functionally across multiple teams.

This person will succeed if they are customer-centric, analytical, detail-oriented, have a strong understanding of the intricacies of the conversion funnel, and dedicated to setting the standard through structured A/B testing. We look for teammates who are curious, kind, and proactive and who will challenge us at every turn asking the tough questions and determined to find the ideal solutions. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions!

Comp | Perks | Benefits

• The base pay range for this position is $89,600 – $110,000 per year.**
• Competitive Salary + Annual Incentive Plan + Stock Option Package
• Robust and affordable Health, Dental, and Vision plan options
• 401k with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy
• Career growth opportunities

** Within the range, inidual compensation will be determined through a wide variety of factors including but not limited to education, experience, knowledge, and skills. Please note that the compensation range listed reflects the base salary only, and does not include incentive target, equity, or benefits.

What you get to do every day

• Support the strategy and execution of optimizing the conversion funnel, improving each step of the funnel from landing page to purchase for 30M brands
• Help to plan and implement A/B tests on the conversion funnel to increase conversion rate, revenue, LTV, and retention
• Collaborate to develop a CRO testing roadmap and A/B experimentation framework, execute tests against the roadmap, and report on experiment results
• Analyze and monitor conversion funnel metrics and build key performance indicators reports with large sets of data to identify trends, efficiencies, and opportunities that can help reduce funnel dropoff
• Collaborate with growth team on testing strategy, offers, sales, landing page design, and other growth initiatives
• Help to analyze growth metrics, such as offers and sales, to highlight trends and opportunities
• Work cross-functionally with the growth, design, product, and data teams to ideate and execute new landing page and conversion funnel tests
• Help to manage, build, test, and optimize landing pages for use across all marketing campaigns
• Closely collaborate with both external (agencies) and internal teams (product and design) on testing roadmap and framework

What you bring to the role

• Proven experience helping to manage the conversion funnel (from strategy to execution) and demonstrable experience (bonus points for experience with a high-growth subscription business!)
• Experience growing CVR, revenue, and downstream metrics through A/B testing each step of the conversion funnel
• Have experience developing, structuring, optimizing, analyzing, and reporting on tests
• Believe in a cycle of iterating, testing, implementing – the build, measure, learn feedback loop – and graduating the findings of these tests to our core strategy
• Are customer-centric you understand our customer, from data analysis to market research to customer testing, and represent them in your work
• Are thoughtful about each step of the funnel, using data and design as approaches to drive conversions
• Positive, flexible, detail-oriented, and well organized to thrive in a fast-moving environment and meet challenging deadlines
• Are passionate about data, analysis, and reporting to find efficiencies at a granular level, as well as to take a step back and identify trends and insights to capitalize on
• Proficient in Excel, Google Sheets, and familiar with data visualization tools (Looker, mixpanel etc)
• Experience with platforms like Optimizely, VWO, WordPress, Google Optimize, Hotjar
• HTML, CSS knowledge, Javascript
• Knowledge of SQL bonus

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a erse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates ersity and inclusion.

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at [email protected] to request accommodation.

About Thirty Madison

Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keeps for men’s hair loss, Cove for migraine, Facet for skin conditions, and NURX for sexual health. With empathy at the heart of its innovation, its proprietary care model empowers hundreds of thousands of people with ongoing conditions with the accessible, effective treatments across a lifetime of care. In just four years, we’ve built a number of brands and are continuing to grow rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

We are honored to become Great Place to Work certified and be included on BuiltIn’s 2021 list of Best Places To Work in New York City, and Best Midsize Companies To Work For. We’ve also been recognized by Forbes’ Best Startup Employers, being named as one of America’s Best Places to Work 2022. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate iniduals who truly embody our core values and mission each and every day. Learn more at ThirtyMadison.com.

*This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*

Thirty Madison and COVID-19 Management

Our primary goal since the beginning of the pandemic has been to ensure employee safety. Thirty Madison has and will continue to examine and institute solutions according to the CDC’s recommendations and mandates. We have also rolled out several initiatives to help our team successfully navigate the uncertainty associated with COVID-19, including work-from-home office stipends, medical reimbursements, company-wide Refresh days off, and other resources to support a hybrid work environment. Please reach out to your recruiter for additional questions regarding COVID and our workplace policies.

*Please be aware that there are fraudulent entities who are falsely claiming to be or represent Thirty Madison in order to solicit sensitive personal information or payment. Thirty Madison is not in any way associated with these entities or practices. The safety and integrity of those seeking employment with us is of the utmost importance and we actively work with our legal and security teams to prevent future incidents.

Title: Sr Data Scientist- Media Analytics & Insights

Location: Columbus Ohio United States

There s no better time to be a Citizen! We are growing and looking to add to our Marketing Optimization team.

The Senior Data Scientist will be responsible for supporting a wide range of analytical functions, potentially including but not limited to data intelligence, analytical insights, machine learning, customer analytics, data management, campaign management, process improvement, and the development of statistical models, with the intent to measure and optimize marketing investments, identify new opportunities, enhance the customer experience, and provide strategic direction to stakeholders.

This role will be part of the Media Analytics & Insights team supporting Enterprise Marketing with end-to-end data and analytics solutions for media, including Paid Search, Paid Digital, Television, Radio, Print, Out of Home, and Owned Digital channels. This Senior Data Scientist will report within an Advanced Analytics team to enable collaboration, the sharing of analytical ideas, and the alignment of best practices.

Primary responsibilities include:

• Engage with Marketing, Operations, Business Leaders, and External Partners to drive industry leading innovations across various Bank products
• Streamline business processes and programs and develop models/strategies/insights that can lead to a more optimal performance and budgetary spend
• Research growing market trends and mine data to develop new insights that can guide the strategic direction of the Citizens Bank lines of business
• Document and communicate analytic insights for both technical and non-technical audiences, often within an Agile working structure
• Formulate techniques for quality data collection to ensure adequacy, accuracy, and legitimacy of data.
• Measure, track, and report performance of various Marketing Campaigns. This is not limited but includes reporting on marketing KPIs like Cost per acquisition, conversion rates, click rates, website traffic and social media engagement

Our preference would be to have a chosen candidate with onsite capabilities in one of our corporate headquarters, however we are open to remote employment within the United States for the ideal candidate.

Required Skills/Experience:

• 4+ years of experience in Analytics/Database Marketing/Quantitative Modeling, with experience in Financial Services preferred
• 4+ years of experience in SAS and/or related programming languages
• Strong written and verbal communication skills required with an ability to successfully communicate analytic results, business insights and resulting business implications to non-technical business partners
• Ability to work in a team environment and collaborate with colleagues who have a background in statistics, database development/maintenance, and information technology
• Ability to operate independently, requiring little manager oversight
• Strong programming skills and ability to utilize a variety of data/analytic software languages/tools (e.g., SQL, SAS, R, Python, Splus, etc.)

Education, Certifications and/or Other Professional Credentials:

• Bachelor s Degree in Statistics/Mathematics/Computer Science/Engineering/ Physics required, Master s Degree preferred

Hours and Work Schedule:

• Hours per Week: 40
• Work Schedule: Monday Friday

IT Project Coordinator

Remote 

Federal Civilian

Temporary

Remote

About the Organization

Now is a great time to join Redhorse Corporation. Redhorse specializes in developing and implementing creative strategies and solutions with private, state, and federal customers in the areas of cultural and environmental resources services, climate and energy change, information technology, and intelligence services. We are hiring creative, motivated, and talented people with a passion for doing what’s right, what’s smart, and what works.

Position Description

Redhorse Corporation is looking to hire a highly driven IT project coordinator to support meetings and correspondence and brief preparations for Department of Homeland Security (DHS) data governance and oversight bodies. This includes all DHS Office of the Chief Information Officer Integrated Multi-Domain Enterprise (IMDE) integrated project teams and working groups, IMDE Executive Steering Committee (ESC) and other DHS-level groups that may be identified by the IMDE Project Management Office (PMO). Prior experience working with Agile Scrum/Kanban methodology is required. Note: this is a temporary position to assist with completing a government report.

Duties and Responsibilities:

• Attend, schedule and moderate meetings
• Capture meeting minutes and track action items and tasks
• Collaborate with Project Managers to complete tasks on time
• Collaborates cross-functionally with other departments to work through technical issues
• Conduct business in a professional, competent and ethical manner
• Effectively communicate insight and plans to cross-functional team members and management
• Follow defined processes and procedures
• Handle confidential matters and information professionally
• Apply Agile best practices to commit to quality deliverables
• Monitor deliverable and ensure timely completion of program requirements
• Organize and manage file and portal repository of document artifacts
• Other duties as assigned
• Work well independently and in a team environment
• Work with little supervision and manage time and priorities in a demanding environment

Required Qualifications:

• BA or BS (degree in Science, Technology, Engineering, Math or related field preferred)
• 1+ years of experience preparing operations and procedures manuals to assist management or the government in operating more efficiently and effectively
• 1+ years of experience in requirements teams as part of the Software Development Lifecycle (SDLC) process preferred
• Ability to multitask and stay well organized
• Demonstrate ability to analytically address complex problems, provide solutions, process critical data, establish fact base recommendations, and draw quality conclusions
• Excellent communication (written and oral) and interpersonal skills
• Experience with Agile and/or DoD software development environments preferred
• Personal qualities include good communication and expert technical writing skills, the ability to think abstractly, engage complex adaptive systems and excellent critical thinking
• Strong interpersonal skills in both customer interactions and team interactions and a willingness to interact with customer on a regular basis
• Work well independently and in a team environment
• Work with little supervision and manage time and priorities in a demanding environment
• Plan, elicit, capture, analyze, and validate business, functional, and technical requirements
• Prioritize initiatives based on business needs, program schedule and requirements
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.
• In addition, candidates must have ability to obtain and maintain a DHS EOD/Public Trust clearance.

Executive Order Requirement:

While currently on HOLD, Redhorse recognizes that we may need to comply with Executive Order 14042 which requires Federal Contractors to ensure all U.S. new hires be fully vaccinated for COVID-19. As required by the Executive Order, Redhorse will work in coordination with applicable contract agencies to consider requests for Reasonable Accommodations.

Redhorse Corporation shall, in its discretion, modify or adjust the position to meet Redhorse’s changing needs.

This job description is not a contract and may be adjusted as deemed appropriate in Redhorse’s sole discretion.

EOE/M/F/Vet/Disabled

Title: Document Support Engineer

Location: Remote – United States

About Us

Founded in 2017, Coalition combines cybersecurity and insurance to help organizations prevent digital risk before it strikes. Coalition’s Active Insurance policies combine traditional coverage with a digital risk assessment and monitoring technology to help small and medium-sized businesses protect themselves in today’s hyper-connected world.

The team at Coalition is made up of cybersecurity and technology experts, as well insurance industry veterans. Our secret sauce is bringing this expertise together to create a world-class organization with a massive technological advantage. Coalition is also backed by leading global insurers like Allianz, Arch Insurance, Lloyd’s of London, Swiss Re and Zurich North America. Today, Coalition is one of the world’s largest commercial insurtech serving over 160,000 customers.

In June 2022, Coalition closed an additional $250 million in Series F Funding to accelerate its rapid growth at a time when many other companies struggled to find funding. This latest funding validated that Coalition is building a long-term business that can deliver profitable growth with a clear strategic advantage.

Coalition has experienced tremendous growth by helping organizations of all sizes solve real-world problems and by remaining true to our founding values of character, humility, responsibility, purpose, authenticity and inclusion. We are proud to have been named among Inc.’s Best Workplaces of 2021 and one of Fast Company’s most innovative companies for 2022.

About the Role

The documents platform team at Coalition is responsible for providing the tools and expertise for creation, storage, and analysis of insurance documents to enable Coalition to turn raw data into actionable intelligence. Support Engineers in this team work closely with software engineers, product managers and production underwriters in building documents for our customers.

As a support engineer, you will develop and support new templates, maintain existing document templates. You will have the opportunity to write production ready code or utilize scripts with the guidance of our software engineers to simplify or improve writing templates. This might also be an opportunity for people transitioning to software engineering to grow your technical skill set and eventually transition to a software engineer.

Responsibilities

• Create, develop and test templates for various documents/endorsements across all our insurance lines
• Maintain all document templates across different development environments
• Improve the templating tools and process in partnership with Software Engineers
• Interface with product managers and business users to develop and create templates

Skills and Qualifications

• Experience in any scripting language
• Some coding experience in Python, Go, or similar languages
• Ability to collaborate with your team in a fast-paced environment
• Excited to learn and grow skills and a strong passion for problem solving

Bonus Points

• Experience with documents, templating and document management
• Experience with Project management

Perks

• 100% medical, dental and vision coverage
• Flexible PTO policy
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
• Competitive compensation and opportunity for advancement
• Coalition’s inidual pay is determined on several factors, including but not limited to, location, level, skills and experience. The US base salary range for this full-time position is $50,000 – $120,000, and your recruiter can share more on target salary for your location during the interview process.

#LI-Remote

Why Coalition?

We’re a highly fulfilling, mission-driven team who is committed to building a more erse and inclusive culture. We want to work with people of all different backgrounds and paths in life, and we trust our team members to take responsibility, share ownership and put in the work, no matter how small the task. We are always looking for collaborative, inquisitive and dedicated iniduals to join #OurCoalition and help us on our mission to solve digital risk.

Recent press releases:

To learn more, check out our featured press releases:

• Coalition Closes $250 Million in Series F Funding, Valuing the Cyber Insurance Provider at $5 Billion
• Coalition Named to Fast Company’s Annual List of of the World’s Most Innovative Companies for 2022
• Coalition Launches Active Insurance, Reaches $650M Run Rate GWP
• Coalition launches tech-powered executive risks products with personalized risk assessment for all US small-businesses

Coalition’s very foundation is built on respecting and encouraging ersity and inclusion across the organization. Coalition is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics.

Senior Manager, People Operations and HRIS

Professionals Remote, Remote, US Requisition ID: 1407

Salary Range:

$104,938.00 To 157,386.00 Annually

About Tides!

Tides is a nonprofit and philanthropic organization dedicated to advancing social justice. We work across the social sector to shift power to leaders, communities of color, and other historically excluded groups who face systemic barriers. Applying our equity-centered lens and leveraging our vast network of changemakers, we work to strengthen the impact of our partners by offering services like fiscal sponsorship, donor advised funds, impact investing, and grantmaking.

The Role:

The Senior Manager, People Operations and HRIS is responsible for leading and managing the day-to-day tactical HR support and all aspects of HRIS system administration including core HCM applications as well as data connections to various Payroll, Benefits, LMS, IT and 3rd party applications for the People Operations team. The Manager will act as change agent and will provide expertise in the HRIS system for process analysis, system design, data conversation with a focus on end-to-end process and organization impacts. They will act as the liaison between organizational teams, application vendors and IT for guidance on system integrations, and regular troubleshooting.

The Manager will be responsible for translating business and functional requirements to effective system design recommendations, system/data analysis and leading or participating in testing and deployment activities across various HR/Payroll system functions. This role will drive impact and foster a culture that is grounded in Justice, Equity, Inclusion & Diversity (JEDI) and Tides core values – Respect, Accountability, Creativity, Equity and Empowerment.

What you will do:

• Serve as the subject matter expert and lead the optimization of the HRIS system implementation in partnerships with various organization stakeholders and technology teams.
• Serve as a subject matter expert for optimizing the HRIS system for design, configuration, operation, and day to day administration.
• Implement and administer HR programs to deliver best people practices and a successful employee experience across the organization.
• Act as a change agent to identify process improvements, review and update current people processes to ensure they adhere to relevant local laws, are best practice, robust and meet business needs.
• Drive discipline throughout the organization’s HRIS and business processes to ensure a consistent and repeatable experience for staff and stakeholders.
• Own the delivery, documentation, and effectiveness of core people operations and processes, systems of record, and communication protocols with other functions such as Finance, Payroll, Legal, and Comms.
• Review and update, people operations documentation manuals and checklists to include process flows and ensure that these processes and those within the employee handbook are aligned.
• Manage all security role configurations and assignments for all HRIS system users and maintain security group policies.
• Identify and continually monitor opportunities for automation and reduction of manual processes and partner with teams across the organization on implementation of solutions.
• Work collaboratively with HR and other teams to troubleshoot, research, and escalate issues as necessary ensuring that users are updated on the status and addressing issues timely.
• Identify and mitigate security design risks to ensure HRIS system security role assignments and processes meet SOX control requirements.
• Lead design and implementation of HRIS system interfaces, error handling and custom process builds.
• Work with HRBPs and other key stakeholders to understand the strategic focus in their business areas and ensure the People operations is aligned accordingly. Lead and or participate in system related aspects of special projects/annual activities in partnership with other HR business partners (Performance Management Process, Annual Benefit enrollment process, etc.)
• Provide guidance on reporting strategy including continuous enhancement of reporting capabilities. Work with key stakeholders across the organization, to focus on developing and maintaining substantial analytics to help drive business decisions. Create reports, resources, dashboards, and training for People, Payroll, Recruiting team and partner organizations. Provide guidance and training for all HRIS users on HRIS operations, processes, and procedures.
• Prepare for and respond to internal and external audit requests by maintaining data integrity and data retrieval protocols.

Team Management

• Supervise and manage the day to day of People operations team members.
• Define clear objectives for team members, provide informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent. Exhibit strong management skills to ensure and promote development of the team through coaching, training, and leadership.

What you will bring:

• Knowledge of state and federal laws governing HR/Payroll common practices and compliance protocols strongly preferred.
• Expertise in the full software stack of the HRIS system, and/or other associated platforms strongly preferred.
• Able to translate business objectives and unmet needs into a clear vision and roadmap, with rigorous requirements and support the execution of that vision.
• Strong cross functional partner – able to work with stakeholders across the business, bridging the gap between technical and non -technical professionals.
• Ability to work with organization stakeholders on challenging and complex business problems in a fast-paced, rapidly growing organization.
• Ability to deal with ambiguity, vagueness, and complexity. Highly autonomous and emotionally intelligent.
• Customer service oriented with a passion for helping others solve problems by seeking out solutions and anticipating needs; self-starter who acts ahead of direct guidance in a fast-past environment.
• A problem-solver – eager to optimize projects and processes for overall business operational efficiency.
• Ability to be resourceful, proactive, reliable, trustworthy, and assertive when necessary.
• Attention to detail and a dedication to accuracy, a “No task is too small” mentality.
• Strong analytical skills, troubleshooting and problem-solving capabilities and strong written and verbal communication.

Education & Experience:

• Bachelor’s degree in management information systems, HR or related discipline or equivalent years of related work experience can be substituted for a college degree.
• 7+ years demonstrated experience leading People/HR operations and/ or supporting HRIS implementations with complex HR and Payroll systems in partnership with various organization stakeholders.
• 4+ years’ experience leveraging reporting and analytics tools and techniques for HR, Payroll for large, complex organizations from multiple systems and sources preferred.
• Expertise in functional modules of HRIS systems (e.g., Core HCM, Recruiting, Compensation, Talent Management, Benefits, Absence Management, Time Tracking and Security)
• Experience using MS Office Suite to manipulate data, validate and visually represent information for presentations.
• Strong experience with process and project management including exercising good judgment in methods, techniques, and evaluation criteria for obtaining results with teams through direct and indirect management.
• Experience managing a team.

Life at Tides

Working at Tides connects you with world-class teammates, enduring relationships, and an inspired sense of purpose – while our employee benefits support our team’s talent and well-being. This is an exciting time to join Tides. In the past, Tides staff have worked predominantly from our offices in San Francisco and New York. Today, our hybrid work model supports staff with remote work from anywhere in the United States.

Salary Range

Tides is committed to providing a competitive compensation package. The starting salary for this role ranges from $104,938 to $157,386 based on geographic location, years of experience, and ensuring pay equity within the organization. The recruiting team is committed to sharing more details regarding compensation based on the candidate’s experience and location during the interview process. Tides offers a generous benefits package including: comprehensive medical, dental and vision insurance, paid time off, life and disability insurances, retirement plan, educational assistance, confidential counseling and life balance resources designed to support the passion, commitment and energy that is vital to our team members.

Important Information

Any Tides Network employee who wishes to use the office or travel to the office must be fully vaccinated for Covid-19 and boosted. You are required to submit proof of vaccination to the Human Resources Department at least 2 days before your first visit to the office. Employees who do not have vaccination information on file will not be permitted in the building.y.

Equal Employment Opportunity

Tides is an equal opportunity employer. We strongly encourage applications from women, people of color, and bilingual and bicultural iniduals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. Also pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider for employment qualified applicants with arrest and conviction records.

Applicants with Disabilities

Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. If you seek an accommodation, please advise in writing at the time you apply.

Cryptography Researcher

at Nethermind

Remote

What are we all about?

We are a team of world class builders and researchers with expertise across several domains: Ethereum Protocol Engineering, Layer-2, Decentralized Finance (DeFi), Miner Extractable Value (MEV), Smart Contract Development, Security Auditing and Formal Verification.

Working to solve some of the most challenging problems in the blockchain space, we frequently collaborate with renowned companies, such as Ethereum Foundation, StarkWare, Gnosis Chain, Aave, Flashbots, xDai, Open Zeppelin, Forta Protocol, Energy Web, POA Network and many more.

We actively contribute to Ethereum core development, EIP’s and network upgrades together with the Ethereum Foundation, and other client teams.

Today, there are nearly 200 of us working remotely from over 45+ countries.

You can view all our open positions here: https://jobs.nethermind.io/

Are you the one?

An ideal candidate is a trained cryptographer with publications on top cryptography, security or blockchain venues. Such candidates should be able to work in a distributed research team, express their research ideas clearly, and know how to formally argue their findings e.g., by writing security proofs. We appreciate candidates that are not afraid of voicing their opinions and motivate them or ask for explanations of concepts they are not familiar with.

Responsibilities:

As a cryptography researcher, you will participate in cryptographic research on topics such as, for example:

• Zero-knowledge proofs, esp. zkSNARKs, zkSTARKs. E.g., we are investigating the concrete security of ZKPs used to secure Ethereum L2.
• Consensus algorithms, esp. accountable consensus algorithms.
• zkRollups sequencer and prover decentralization.
• Distributed Validator Technology.
• Threshold encryption and signatures schemes.

Skills:

• Knowledge of cryptographic primitives, like threshold signatures, zero-knowledge proofs
• Familiarity with Ethereum and its ecosystem
• Ability to express thoughts precisely

Nice to have:

• Knowledge about distributed systems and consensus algorithms

Title: Enterprise Support Specialist

Location: Remote, USA

At Bluebeam, we empower people to advance the way the world is built. We create smart software solutions that make construction sites more efficient, connected, and safe and improve the lives of design and construction professionals everywhere.

Bluebeam has an incredible technical services team and awesome customers who love working with us and using products and services!

If you are an experienced technical support professional who loves solving problems and teaching people new things, we’d love to train you to be a part of our high-performing Enterprise Support team as an Enterprise Support Specialist. This is a fun, fast-paced and challenging environment with opportunities for growth and development.

Expectations of an Enterprise Support Specialist

On the Enterprise Support Team, you’ll be on the front lines assisting our enterprise customers with Bluebeam products, both in how to use the software as well as troubleshooting technical issues. We are not a call center! We want our customers to recognize that another intelligent person is on the other end of the phone or email working to understand their workflow and helping them utilize our tools to do what they do better and more efficiently.

• Serve as front line contact for our enterprise customers by answering emails, phone calls, and remote sessions
• Participate in our Follow the Sun Support Model with our Global Support teams
• Responsible for handling all assigned case work within the designated case priority time frame
  • Triage assigned and reopened emails continuously throughout the day to ensure SLAs and high priority issues are being appropriately handled
• Take ownership of an issue and drive it to resolution
• Deep e into complex technical issues as an SME (Subject Matter Expert)
• Tackle and lead challenging customer conversations
• Be a team player that actively participates in group discussions and offers good and consistent advice
• Willing to create and deliver training for internal teams and possibly present at XCON, our annual customer conference
• Expected to be an example for our front line technical support teams in communications, dedication, and ownership of issues and projects
• Willing to help train and mentor our front line technical support team
• Seek immediate assistance from a Sr. Enterprise Specialist, Lead, or Manager on any issue that is not readily understood, quickly resolvable, or requires escalation
• Participate in pilots, extra duties, on-site customer visits, and workflow discussions
• Keep yourself up to speed on new technologies, actively participate in continuing education through LinkedIn Learning and PluralSight
• Participate in creating and updating internal and external documentation and resources
• Be on a rotational on-call schedule for customer support via PagerDuty after hours, weekends, and holidays to manage Customer SLAs
• When working with Enterprise customers:
  • Schedule, Conduct, and Lead customer meetings or internal meetings with Account Managers, Customer Success Managers, Product Managers, Engineering, etc.
  • Communicate clearly and concisely to achieve desired results
  • Set appropriate expectations during meetings ensuring all stakeholders are clear on next steps
  • Project manage customer expectations, meetings, communication, and follow up until desired results are achieved
  • Maintain a good working relationship with all internal departments
  • Actively work with Account Managers/Customer Success Managers to gather scope, impact, and customer requirements and communicate those to Product, Engineering, or other teams
  • Utilize Outlook, Slack, and Confluence to communicate to internal stakeholders
  • Be thorough and explicit in communications with customers
  • Set appropriate, enterprise level expectations with customers
  • Be able to work cross departmentally to gather information to resolve a case
  • Use Project Management style skills to keep track of customer related issues
  • Can be assigned as POC for specific customers to manage their list of inquiries and issues
  • Seek assistance from a Sr. Enterprise Specialist, Lead or Manager if unsure about internal or external communications or expectations

Desired Qualifications and Experience

• 4-6 years of technical support
• Windows Server administration and troubleshooting
• SQL and SQL server tools
• Networking concepts/troubleshooting. Able to competently utilize network monitoring tools, firewalls, and network security tools
• Windows application installation, deployment, and MSI troubleshooting
• Windows Event Viewer and log file analysis
• Active Directory, IIS Web Servers, Windows Registry, SMTP servers
• Building, testing, and maintaining server environments
• Diagnose root cause of customer issues and provide IT departments with resolutions + best practices to address the issue. This may be related to the customers server, network, security, or other environmental configurations.
• Digital Signatures and Windows Certificates
• Document Management Systems (SharePoint, ProjectWise)
• Virtual Environment (Citrix, Hypervisor)
• SAAS and Subscription Licensing Models

Team and Customer Expectations (These are the skills that differentiate Enterprise Support. Being on the Enterprise team is a commitment and we need to be able to depend on each other)

• Expected to be logged on remotely and ready to work at 8AM sharp
• Working with Enterprise clients is more than just technical support, it’s a journey and a partnership. The Enterprise Support team needs to build relationships with Enterprise clients and their Account Managers and Customer Success Managers.
• Willing to work extra hours when needed to get the job done
  • As salary, we get paid to get a job done as opposed to do a job

If you think we just described you, and you’re interested in joining our team, please provide the following:

• Your resume
• Your Cover Letter

Please share with us why you’d be a great fit this position. We’d love to hear about a time when you solved an intriguing technical problem for someone other than yourself. Briefly describe the situation, your problem-solving approach, and the final resolution. Impeccable writing skills are essential to all we do, and we weigh cover letters heavily. We love a cover letter that shows us your personality, but don’t stress if you’re not a comedian. Just be yourself. We’re mostly interested in learning who you are, what you love to do, and why you’d love to do it here with us.

About Bluebeam

The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying jobsites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 2 million people throughout the world use Bluebeam. In the US, we’re a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Sweden, Germany and the UK.

Come design and build your future with us!

Bluebeam is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Base pay offered will depend upon qualifications and other operational considerations. Base pay is one part of Bluebeam’s Total Rewards program, which seeks to compensate and recognize employees for their work. Most sales positions are eligible for commission under the terms of an applicable commission plan, while most non-sales position are eligible for a bonus under the terms of an applicable bonus plan. Additionally, Bluebeam provides best in class benefits, with 100% employee covered health and welfare benefits and paid time off. Bluebeam is a growing company with many opportunities. If this role and/or pay range is not an exact fit, we still encourage you to apply.

The base pay range for this position is $63,100 – $78,700

Title: Senior Project Manager – Data & Analytics

Location: Remote

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!

At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.

This role has a travel potential of up to 30%.

Responsibilities

• Manage leading edge technology teams through the client engagement process – driving timelines, prioritizing tasks, and removing barriers
• Plan, initiate and execute complex and/or multiple Data and Analytics projects
• Manage project schedules and budgets to a high degree of accuracy
• Support project leadership in management of project scope and changes
• Contribute to pre-sales processes and activities
• Assist in defining and driving client experience and engagement processes at 3Cloud
• Incorporate risk mitigation strategies and contingencies plan
• Project schedule development, formal status reporting, communications planning and management using various tools to support waterfall and/or agile methodologies
• Understand client’s need to properly assess parallel change projects that may cause change saturation, and develop strategy to minimize the risk

Requirements

• Minimum of 5 years of IT Data and Analytics experience and proven track record of handling multiple projects concurrently with successful project delivery results
• Agile framework delivery experience (Scrum, extreme programming, Kanban, Crystal, Safe, etc.) is a must and/or Waterfall methodology experience
• Project budget management experience
• Jira and Azure DevOps experience
• Bachelor’s degree preferred
• Excellent communication skills: you are articulate, straightforward, thoughtful, and consistent with strong interpersonal and mentoring skills
• Strong attention to details, with strong analytical skills
• A passion for using technology to solve problems
• A natural inclination for building and fostering relationships with clients and project teams
• A love for problem-solving – you can prioritize tasks, manage time effectively and can guide a team through the issue resolution process
• A knack for teamwork you are most effective in a closely collaborative environment
• Ability to Balance the art and science of change management and project management to scale and leverage techniques to build a strong, cohesive, and effective team to maximize ROI on project investments

In addition, while it’s not required, we’d love it if you had:

• Any kind of exposure to organizations managing large Data and Analytics projects including Azure Analytics Services, data strategy, machine learning/AI, data science, reporting and visualization (we focus on Microsoft, but your experience does not have to be there)
• Cloud solution experience is a plus
• Experience working in the Microsoft technology ecosystem

3Cloud Total Rewards Highlights Include:

• Flexible work location with a virtual first approach to work!
• 401(K) with match up to 50% of your 6% contributions of eligible pay
• Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days
• Three medical plan options to allow you the choice to elect what works best for you!
• Option for vision and dental coverage
• 100% employer premium coverage for STD and LTD
• Paid leave for birth parents and non-birth parents
• Option for FSA, HSA, HRA and Dependent Care
• $67.00 monthly tech and home office allowance
• Utilization and/or discretionary bonus eligibility based on role
• Robust Employee Assistance Program to help with everyday challenges

3Cloud offers competitive compensation. In addition to base pay employees are eligible to receive an annual discretionary/utilization bonus. If you are hired at 3Cloud your final base salary is based on factors such as skills, education, experience and/or geographic location. Please keep in mind that the range mentioned above includes the full base salary range for the role. It is not typical for offers to be made at or near the top of the range.

Base Salary Range

USD

Don’t meet every single requirement? At 3Cloud we are dedicated to building a erse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

At this time, we cannot sponsor applicants for work visas.

Title: Technical Writer

Location: US-Remote

C: 7.94

POSITION TYPE: Full-time

Company Overview

GovCIO is a team of transformers–people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation that improves governmental operations each day.

But we can’t do it alone. We welcome and nurture an inclusive and ersified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We’re changing the face of I.T. – from our erse staff to the end-products we develop. And we’re excited to expand our team. Are you ready to be a transformer?

Responsibilities

A Senior Technical Writer/Editor must have experience in editing narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies that will require author attention. Must have experience in the application a variety of word processing, spreadsheet, graphics, and scheduling tools. Must have experience in meeting with authors and other team representatives to review documents, compile inputs/corrections, resolve incompatible comments, and provide final publishable documentation. Must have experience in explaining in simple language scientific and technical ideas that are difficult for the average reader to understand.

• Translates complex data into user-friendly text for print and electronic publications, such as technical journals, user and training manuals, government proposals, websites and podcasts.
• Gathers information through research, statistical reports and interviews with technical staff.
• Assists in preparing material for technical business presentations.
• Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.

Qualifications

• Bachelor’s with 5 years of relevant experience.
• substitute 8 years (commensurate experience)

Equal Opportunity Employer

GovCIO is a team of transformers — people who are passionate about transforming government I.T. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this missoin. Are you ready to be transformer?

GovCIO is a team of professionals who want to make a difference. And that can only happen with a erse, happy, and cared-for team. So, we prioritize your well-being, equity for all and look for ways to make work a better place for each of us every day.

We are an Equal Opportunity Employer.

All qualified applicants receive consideration for employment without regard to race, ethnicity, religious affiliation, gender, gender identity or expression, sexual orientation, national origin, or disability status. EOE AA M/ F/Vet/Disabled

Compensation Range (In compliance with Colorado’s Equal Pay for Equal Work Act for remote or positions located in CO)

$75,000-$95,000

Manager, Data Team

Location: Remote (GMT -8 to GMT -4)

Teaching kids to think critically and communicate effectively has never been more important, and NoRedInk helps students become better writers in more than 60% of U.S. school districts. We’re looking for a Manager for our Data Team to oversee the team responsible for projects analyzing growth experiments, business metrics, and supporting our efforts to incorporate AI into our product.

In this role, you will:

• Provide your direct reports with mentorship and guidance, looking after their career growth, morale, job satisfaction, and productivity.
• Implement analytics solutions leveraging data warehouse & analytics tools like Snowflake & Sigma
• Work with our product team to incorporate AI into our product while assisting in model selection, use, development, refinement and tuning
• Conduct regular one-one-ones with your reports, providing them a space to voice their needs, aspirations, concerns, and questions
• Foster employee performance and growth, conducting mid-year and end-of-year reviews and helping your reports set and progress toward their personal and professional goals.
• Participate as a member of the management team, continually improving the company as a whole while simultaneously learning and growing as leaders.

About You:

• 2+ years of experience as a team lead or manager who loves helping others grow and develop while maintaining a focus on project delivery and business outcomes
• You have experience analyzing data using analysis tools and languages commonly used with data
• You have a servant-leader mindset, empowering team members by removing obstacles and helping them grow through coaching and mentorship
• You’ll enjoy working with a team spanning US-Pacific to US-East time
• Familiarity with AI/ML models, including work with NLP and deep learning. Must be familiar with these tools in Python

Bonus:

• Data Science background with direct experience building and training machine-learning based predictive models and a degree or equivalent experience in statistics, mathematics, analytics, or any related quantitative field

What NoRedInk Offers:

• A competitive salary and equity package in a high-growth, well-funded startup with massive traction
• Excellent health, vision, and dental benefits (U.S. Only)
• A remote-first culture that allows for flexible hours (We were big on remote before COVID!)
• A relaxed and flexible PTO policy and paid parental leave
• 401(k) (U.S. Only)
• LinkedIn Learning subscription with unlimited access to thousands of expert-led online courses
• Team retreats and events to connect with fun, talented coworkers
• Consistent modeling of our company’s core values
• The ability to help millions of students and teachers and address a critical societal need

About NoRedInk:

Compensation at NoRedInk is robust and includes a full range of benefits, unlimited PTO, monthly co-working stipends, an initial home-office set up stipend, and generous equity. Our salary ranges are based on factors such as expectations as laid out in the job description, location-specific market data, internal parity, and the experience and skills of inidual candidates. Therefore, the compensation range is $165K – 200K and accounts for a variety of locations and skills/experience. Please know that if you are invited to speak with a recruiter at NoRedInk, they will have an open discussion about compensation during your first call to ensure alignment.

Website Optimization Specialist

Location: US National

Remote, US

Bloomerang combines the best tools, resources, and people to provide a world-class experience for tens of thousands of nonprofits, allowing them to raise more money and do more good in the world. Our powerful software and stellar customer service have made us one of the highest rated fundraising/donor CRM on the market.

In addition to creating thriving nonprofits, we’re also in the business of creating thriving employees. At Bloomerang, you’ll be a part of a mission-driven culture built on the core values of Empathy, Unity, and Transparency. We know the key to our success is our people, and we’re proud to be home to some of the most innovative and skilled employees in the workforce today.

The Role

We are seeking a highly motivated and detail-oriented Optimization Specialist, Website Marketing to join our team. The ideal candidate will assist with analyzing website performance, making recommendations, and administering strategies to improve website conversion rates. The Optimization Specialist reporting to and working closely with the Sr. Manager of Website Marketing to execute A/B tests and SEO strategies, track website metrics, and implement best practices for conversion rate optimization.

What You Will Do

• Analyze website data and metrics to identify opportunities for website optimization
• Execute A/B tests and analyze results to improve website performance
• Collaborate with cross-functional teams including marketing, design, revenue operations, business development, and sales to implement website optimizations
• Develop and publish website content in accordance with current SEO standards
• Assist in the implementation of various website and content migration projects
• Monitor website traffic and user behavior to identify areas for improvement.
• Conduct quality assurance testing to ensure website changes are working as intended
• Continuously monitor and optimize website load times for optimal performance
• Assist with other web optimization-related tasks as assigned

What You Need to Succeed

• 2-3 years of experience in website optimization, A/B testing, or related field
• Experience with SEO best practices, keyword research, and analytics tools
• Strong knowledge of HTML
• Knowledge of WordPress and its core features or similar CMS
• Familiarity with website optimization best practices and techniques
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Attention to detail and ability to manage multiple tasks simultaneously

Benefits

Health + Wellness

You’ll have access to generous health, vision, and dental insurance options, as well as a free subscription to Bright, a wellness platform that offers live and on-demand fitness, meditation, mindfulness, and nutrition classes.

Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave.

401k

You’ll receive a 401k match to help invest in your future.

Equipment

Everything you need to be successful, shipped right to your door.

Compensation

The salary range for this position is: $61,000 – $82,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.

Location

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.

Technical Support Specialist

• Employees can work remotely
• Full-time

Company Description

Renaissance is a leading provider of assessment technology to primary and secondary schools. Renaissance products promote success amongst students of all ages and abilities through personalised assessment and practice in reading and maths.

Our software helps to enhance literacy and numeracy skills, support differentiated instruction, and personalise learning to optimise student development. Immediate feedback and detailed reporting equip teachers with the information needed to monitor progress and measure growth. In the UK and Ireland, almost 6,000 schools and more than 1.4 million students use Renaissance products. Worldwide, we support over 18 million students, operating in 96 countries.

Job Description

This job entails assisting internal representatives and customers on Renaissance software issues and working with Engineering to document and address issues. Remote – shift will be 8:30 – 4:30 GMT/BST (2:00PM – 11:00PM GMT/BST during training).

In this role, you will:

• Exhibit leadership skills and serve as a role model to all support representatives.
• Utilise your in-depth product knowledge and exceptional problem-solving skills.
• Respond to escalated support incidents and high-priority cases from management quickly and accurately.
• Research, test, and log clear and complete defects for issues reported by customers or found internally.
• Interact with Engineering, Product Development, and other teams to assist in bringing unresolved, escalated issues to resolution.

Qualifications

• Three years of experience as a Support representative.
• The ability to get along well with others and collaborate effectively as you work towards a common goal.
• An understanding of software file structure and the ability to analyze and interpret databases.
• A demonstrated ability to learn complex querying software.
• Proficiency with operating systems and devices supported for use with Renaissance software.

Additional Information

We offer a wide range of benefits including:

• 25 days’ annual leave per year
• Extra day off for your birthday
• Company pension scheme, 3% employee and 8% employer
• Private Medical and Dental insurance
• Life assurance up to 4 times of your basic salary
• Income protection scheme
• Employee assistance program
• Up to 2 paid volunteer days per year

In addition to these formal benefits, we also have social events throughout the year. These include our summer party and Christmas drinks.

At Renaissance our mission is: To accelerate learning for all children and adults of all ability levels and ethnic and social backgrounds, worldwide’.

Many of us choose to work at Renaissance because we are driven by this mission. Inherent in a mission that strives to serve all children and adults’ who represent all ability levelsand backgrounds’ is the need to recognise the importance of Diversity, Equity and Inclusion (DEI) in our culture, in our work, and in our products.

All your information will be kept confidential according to EEO guidelines. Please note that we can only consider applicants who already hold a full UK work permit.

Title: Information Security Engineer I

Location: Remote – US

It’s about more than the right fit. We’re looking for the right connection.

At Nextiva, it’s our team members that make Nextiva a great place to work. Nexties are smart, driven, and the best in class at what they do. We’re changing the game in the software industry with the first of its kind, conversation-centric work hub that unifies team collaboration, customer management & engagement in ONE single application.

Since its founding in 2008, more than 100,000 companies rely on Nextiva for customer and team communication. We believe in the power of strong connections; connections to our customers with our signature Amazing Service , our products and services, and most importantly, each other.

Build Amazing – Deliver Amazing – Live Amazing – Be Amazing

The Information Security Engineer is responsible for implementation, operation, monitoring and administration of a variety of tools and processes to protect company information in accordance with the Information Security Program and related policies. The engineer conducts Incident Response and investigates and assesses threats and responds to enterprise security events and incidents. The engineer performs vulnerability assessments and supports mitigation efforts across the organization, supports penetration testing, and supports internal and external audit.

Key Responsibilities:

• Establish and maintain strong working relationships with the departments involved with information security (Operations, Development, IT, Legal, Human Resources, and others)
• Participate in the development of Information Security Program policies, processes, procedures, standards, guidelines, and the training of staff.
• Recommend and implement improvements to the effectiveness of the Information Security Program.
• Provide direction to employees according to established policies and management guidelines for system, application and network security.
• Operate, manage, monitor and improve technical security controls across the enterprise, including AV, IDS, vulnerability scanning, WAF, code scanning, web proxies, encryption and audit log monitoring.
• Perform periodic internal security reviews and risk assessments; support internal and external information security audits.
• Manage vulnerability assessment and testing tools to identify security vulnerabilities and weaknesses and ensure consistency and compliance with established standards and security policies.
• Implement custom WAF rules and policies in security tools to mitigate threats and reduce risk. Review reports for anomalies. Take appropriate action to address alerts and report findings.
• Respond to security incidents, conduct root cause analysis of incidents, recommend corrective actions and ensure corrective action completion.
• Document information security monitoring, scanning and testing procedures.
• Keep up to date with the security field, including emerging vulnerabilities.
• Perform other duties to support the technical and operational security of the organization as required.

Qualifications:

Includes required, preferred and percentage of travel, if applicable

• Bachelor’s degree in an IT related field or equivalent experience and 1-3 years of experience in working in IT security, IT systems or network engineering, software development, QA, or a related role.
• Desired certifications one or more of the following: CISSP (Certified Information Systems Security Professional), Certified Information Security Manager (CISM), SSCP (Systems Security Certified Practitioner), CCSP (Certified Cloud Security Professional) or CompTIA Security+.
• Working knowledge of, and experience in, desktop and server environments, including Mac, Windows, and Linux operating systems.
• Experience with IT technologies related to security, including Active Directory Group Policies, LDAP, SSO, SSL, encryption and hashing algorithms, and key management practices.
• Flexibility to work off-hours to support global project teams and maintenance windows.
• Ability to support 24×7 on-call for incident response on a rotating basis.
• Other desired experience:
  • Familiarity with GDPR, CCPA, HIPAA or PCI privacy and security requirements and ISO 27001, SOC 2, NIST or CIS 20 frameworks.
  • General knowledge of security implications of threats and vulnerabilities related to networks, servers, operating systems, applications, and databases.
  • Experience conducting security assessments, technology reviews and application requirements analysis from a security design perspective.
  • Experience developing software, scripting and using SQL queries to automate controls, processes and reporting.
  • Experience using SIEM and log management tools.

Competencies:

• Strong analytical problem-solving skills and attention to detail.
• Organization, Time Management & Prioritization – Self-starter that focuses on key priorities; plans, organizes, schedules and executes tasks and projects in an efficient and productive manner.
• Ability to form productive relationships across the organization to accomplish information security objectives.
• Ability and willingness to learn all aspects of the information security field.
• Professional verbal and written communication skills in English.
• Expresses ideas using clear, effective and efficient language. Listens patiently and attentively. Adapts to the purpose of communication with appropriate style, substance, detail, confidence and channel. Possess the ability to manage multiple channels of communication simultaneously, phone, email, tickets, and chat.
• Able to assess, document, and prioritize identified security flaws and vulnerabilities based on risk.

Typical Office Environment: Requires extensive sitting with periodic standing and walking. May be required to lift up to 35 pounds unassisted. May be required to lift over 35 pounds using assistive device and/or team lift. Requires significant use of personal computer, phone and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $68,000 – $107,000.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!

>

To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog.

In 2022, Nextiva has been recognized by Comparably as the Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix.

Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work.

Nextiva is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

#LI-REMOTE #LI-MS1

Title: Staff Software Engineer, Database Infrastructure

Location: Remote

Patreon is the best place for creators to build memberships by providing exclusive access to their work and a deeper connection with their communities. We’re building a content and community platform where creators can engage directly with their fans and monetize their creativity, while maintaining full ownership over the work they make and the communities they create.

We’re leaders in the membership space with 250,000+ active creators and over $3.5 billion paid directly to creators on our platform. Our team is building tools to optimize the creator-to-fan relationship, including native video, enhanced podcasting features, improved creation tools, and new community experiences. We’re continuing to invest heavily in building the most talented team in the Creator Economy and are looking for a Staff Software Engineer – Database Infrastructure to support our mission.

About the Role

At Patreon, we deal with some of the most sensitive data such as patrons’ payment methods, creators’ financial information to process payouts, along with several other bits of personal information from patrons and creators alike. We process over a billion dollars annually. Our security team takes on the responsibility of protecting and safeguarding this data, and making sure these transactions proceed without being tampered with.

We are looking for an engineer to act as the tech lead for our database team. This role allows for remote work.

What you will do:

• Design, architect, and implement Patreon’s next generation relational database strategy to support high availability, low latency, and scalability of a rapidly growing platform
• Implement self-service database tooling to automate complex tasks such as database provisioning and schema migrations
• Design and implement database tooling for CI/CD environments
• Partner with technical leaders to define data access and caching best practices for Patreon’s core application.
• Partner with cross functional leaders across engineering to understand pain points and proactively build a more robust database platform
• Provide architectural, design, and guidance to software development teams to improve application performance when accessing databases
• Build tooling and process to ensure databases are performant and cost efficient
• Respond to and, when appropriate, resolve or escalate database incidents

Skills and experience you possess:

• 6+ years of experience as a Software Engineer or Site Reliability Engineer with a focus on high scale MySQL deployments running in the cloud (preferred AWS)
• Experience with horizontal sharding technologies (preferred Vitess / Planetscale)
• Hands-on experience with Python or similar programming languages
• Working knowledge of cloud native environments and container technologies including Docker and Kubernetes
• You demonstrate high engineering craft and are passionate about being a bar raiser

Who You’ll Work With:

At Patreon, you’ll join a high-performing and highly-empathetic team of people who proudly work on fulfilling our mission of funding the creative class. Our culture of creator-first, thoughtful teammates keeps work creative, stretching, and rewarding.

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First | They’re the reason we’re here. When creators win, we win.
• Build with Craft | We sign our name to every deliverable, just like the creators we serve.
• Make it Happen | We don’t quit. We learn and deliver.
• Win Together | We grow as iniduals. We win as a team.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.

The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package, benefits and perks previously outlined. Ultimately, in determining pay, we’ll consider your experience, leveling, location and other job-related factors.

San Francisco Pay Range

$189,000-$263,500 USD

Title: Senior Analytics Engineer

Location: Anywhere in the U.S. (Remote)

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting and the job description below feels like a fit we really should start talking.

We are looking for a Senior Analytics Engineer with experience building data modeling systems within a modern data stack, supported by intelligent data warehousing and adaptable business intelligence systems, to join our team. At BetterUp we believe data is critical to our success and this role on the Analytics Engineering team will be crucial to this strategy of delivering exceptional data products that will drive key business decisions. If you are passionate about helping people reach their potential, thrive in a fast-paced startup environment where you get to build the future, and love data then this is the role for you.

What you’ll do:

• Architect, build and maintain efficient and reliable data products (dbt models, pipelines, Looker explores, visualizations, etc.) that enable data driven decision making.
• Influence strategy and drive execution of our analytical roadmap delivering self-service business intelligence at scale.
• Provide leadership and mentorship to other engineers fostering collaboration, knowledge sharing and a high bar for quality.
• Improve end users trust and confidence by driving best practices with regards to data discoverability, observability, lineage and stewardship.
• Contribute towards a robust data security strategy protecting sensitive information and content.
• Solve critical business problems through the application of programming, optimization, automation, and analytical skills.

If you have some or all of the following, please apply:

• Minimum 5+ years of relevant experience in data engineering and/or analytics engineering
• Advanced SQL skills with 5+ years of deep experience with Snowflake or similar DB
• Expertise with data modeling and ETL/ELT (DBT preferred, pipeline development a plus)
• Seasoned developer (5+ years) within a modern business intelligence tool (Looker preferred)
• Experience applying software engineering principles (testing, version control, code reviews, CI/CD, etc.) in your working process, to scale analytical development
• Proven track record of working with data teams in a fast-paced, startup environment
• Proven track record of successfully working cross-functionally with both technical and non-technical stakeholders
• Solutions-driven and thrives when given ambiguous, open-ended problems
• Proven success driving projects through implementation to completion, including stakeholder education and onboarding

Obsessed with data protections and privacy (i.e. PII, GDPR, FedRAMP, FIPS, etc.)

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

• Access to BetterUp coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year:
  • All federal/statutory holidays observed
  • 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
  • 5 Volunteer Days to give back
  • Learning and Development stipend
  • Company wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building erse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $151,000 $192,000.

If you live in New York, the base salary range for this role is:

$151,000 $192,000 : New York City $151,000 $192,000 : Nassau, Newburgh $151,000 $192,000 : Albany, Buffalo, Rochester, Syracuse

We value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to [email protected]

#LI-Remote

Title: Senior Security Solutions Consultant- Attack Simulation- Remote (Anywhere in the U.S.)

Location: Remote

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

This role involves being a key figure in promoting GuidePoint Security’s cybersecurity services and products, representing our company at industry events, maintaining stakeholder expectations, providing information to our sales teams, and identifying opportunities for process improvement.

Key Functions

• Advocate for GuidePoint Security cybersecurity services and products, including Penetration Testing as a Service (PTaaS) and Breach and Attack Simulation as a Service (BASaaS).
• Deliver presentations at industry events and conferences on relevant topics.
• Ensure alignment between delivery and sales, without overselling capabilities, capacity, or timelines.
• Equip our sales teams with updated, concise information needed to articulate our offerings to clients.
• Continuously identify and develop process improvements to increase efficiency and minimize delays.

Responsibilities

Sales Enablement & Support

• Develop sales training materials for our Account Executives (AEs), ensuring a clear understanding of our services and products.
• Identify growth opportunities in various regions/accounts and provide support to AEs on pre-sales calls to identify the appropriate services for the client’s needs.

Technical Responsibilities

• Mastery of all PTaaS and BASaaS Test Engine Platforms (TEPs) and participate in vendor meetings to stay updated on technology changes.
• Assist with the development and delivery of training on TEPs within PTaaS/BASaaS.
• Act as a technical liaison between operations and architecture/development within PTaaS/BASaaS.

Client Management

• Respond to and facilitate scope update requests from clients, AEs, and the practices.
• Participate in client meetings and internal kick-off calls as needed, ensuring that client objectives are met.

Process Improvement

• Collaborate with the Professional Services Operations Support (PSOS) team to improve baseline scoping options and facilitate feedback to the Resource Management Office (RMO) to define pre-engagement requirements.

We use Greenhouse Software as our applicant tracking system and Free Busy for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don’t miss updates on your application.

Why GuidePoint?

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 750 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 3,000 Enterprise-Level customers.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.

This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks .

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• 100% employer-paid medical premiums (employee only $0 deductible and HSA plans) along with 75% employer-paid family contributions
• 100% employer-paid dental premiums (employee only) along with 75% employer-paid family contributions
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option

Tier 2 Technical Support Representative

(Remote)

• US – REMOTE
• CUSTOMER SUCCESS & SUPPORT

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce , named a 2022 “Best Place to Work” in Austin, is looking for a Tier 2 Technical Support Representative. The primary responsibility of the Tier 2 Technical Support Representative is to handle complex phone calls and tickets, and to regularly collaborate with our Tier 1 Technical Support Representatives on developing their technical and soft skills. Tier 2’s work directly with our largest Enterprise clients, mustering whatever resources are needed to effectively manage their end to end support experiences.

What You Will Do

• Provide outstanding phone, email, and chat-based support to our Enterprise merchants and Agency Partners.
• Work front line emails, chats, and/or phone calls as needed.
• Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand.
• Provide internal support answering questions and assisting with the resolution of issues for all customer-facing teams. (Tier 1 Technical Support, Billing, Sales and Account Management) Communicate with the management team and other internal teams to resolve issues.
• Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently.
• Display high levels of professionalism and recurring interactions with departments inside and outside of the Client Success organization.
• Assist with supervisor callbacks for technical and customer service concerns.

Who You Are

• Minimum 6 months Tier 1 experience (1 year preferred) meeting all department and performance expectations.
• A work ethic that demonstrates dedication to the company, its mission, personal pride, and the team; a desire to work in a culture of excellence.
• Excellent written and verbal communication skills with impeccable attention to detail.
• Exceptional ability to utilize self-service resources (internal tools and documentation, Google-fu, external service portals, Stack Overflow, etc) to find solutions.
• Excellent time management skills.
• Familiarity with BigCommerce API, Stencil Framework, and Developer Documentation.
• Intermediate knowledge of HTML and CSS; basic javascript skills.

Diversity, Equity & Inclusion at BigCommerce

Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Technical Writer

US – Remote

Full time

36127-JOB

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary

The primary function of this position is to write user and service documentation for our sequencing solutions portfolio. As a Technical Writer, you are a highly productive writer and a quick learner. You have an eye for detail and consistency, and exhibit unfailing attention to quality construction. Your strong technical skills and aptitude for organizing complex information enable you to pick up and apply new technologies, science, and standards rapidly and well.

Responsibilities

• Plan, write, and edit technical documentation for a variety of scientific audiences including researchers, bioinformaticians, clinicians, physicians, patients, and internal field staff.
• Collect data by interviewing specialists, researching written material, attending training and demonstrations, using products, and observing users.
• Work efficiently and accurately in current XML-based content development systems, adhering to best practices and departmental standards for terminology, content management, and reuse.
• Release finished documentation and maintain organized records of all materials, drafts, and previous versions.
• Demonstrate strong domain expertise in modern standards for technical writing, online help, content technology, and user experience.
• Quickly learn and apply new tools, processes, and standards.
• Be adaptable and forward thinking in the face of technological and organizational change.
• Partner and engage with stakeholders across teams and regions, working collaboratively to achieve a quality product.

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to inidual responsibilities may occur due to business needs.

Requirements

• Bachelor’s degree is highly preferred.
• 3+ years of experience as a technical writer in a similar or related industry biotech, healthcare, software, hardware.
• Experience writing product user documentation.
• Understanding of the principles and practices of tech writing, content management, and reuse is preferred.
• Experience with MadCap Flare, XML/DITA, or similar authoring systems is preferred.
• Strong organizational and time management skills.
• Proficient in English, attentive to industry standards, and equipped with excellent grammatical and editorial skills.
• Ability to thrive in a very fast-paced environment, and adapt easily to changing project requirements and schedules.
• Ablility to independently manage multiple projects from concept to publication under tight deadlines and changing conditions, while also functioning as a collaborative team member.

The estimated base salary range for the Technical Writer role based in the United States of America is: $65,800 – $98,600. Should the level or location of the role change during the hiring process, the applicable salary range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an inidual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

At Illumina, we strive to foster a erse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to ersity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf