One stop solution to your remote job hunt!
By signing up you get access to highly customizable remote jobs newsletter, An app which helps you in your job hunt by providing you all the necessary tools.
Title: Data Scientist, Forecasting Platform
Location: US National
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions
of companiesfrom the world’s largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the team
At Stripe, you’ll be part of a rich Data Science community for Analysts,
Scientists and Engineers to learn and grow together. At the same time, our embedded org structure means that you’ll be working closely with our Finance and Strategy partner team.What you’ll do
Stripe’s business is complex and growing, and forecasting its future is
no easy feat. Our forecasting efforts are erse, spanning different dimensions of our business (geographies, business types), variable time periods (early-stage vs late-stage users), and methodologies (traditional time series modeling, ML-based methods). We are looking for an experienced data scientist to work on the planning, implementation, and building of infrastructure that enables and automates forecasting across all of Stripe. This role will also work closely with our Finance & Strategy team to forecast our financial metrics. If you are excited about time series modeling and motivated by having an impact on the business, we want to hear from you.- Develop and build a forecasting framework that can produce regular, accurate, responsive statistical forecasts to be used for company planning
- Incorporate new statistical modeling and/or machine learning methods to improve forecast performance
- Drive efforts around explanation of forecast trends, development of new accuracy metrics, and estimation of uncertainty
- Bring in new methodology to improve forecast responsiveness to the macroenvironment, such as COVID and other economic changes
- Build what-if’ analysis capabilities to allow business leaders to quantitatively encode and model their assumptions
Who you are
We’re looking for someone who meets the minimum requirements to be
considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum Requirements:
- 5+ years experience working with and analyzing large data sets to solve problems
- A PhD or MS in a quantitative field (e.g., Statistics, Sciences, Economics, Engineering, CS)
- Expert knowledge of Python and SQL
- Strong knowledge of statistics and experimental design
- Prior experience working with time series models
- The ability to communicate results clearly and a focus on driving impact
- A demonstrated ability to manage and deliver on multiple projects
- A builder’s mindset with a willingness to question assumptions and conventional wisdom
Preferred qualifications:
- Prior experience with data-distributed tools (Scalding, Spark, Hadoop, etc)
- Prior experience writing or contributing to Python packages
Pay and benefits
The annual US base salary range for this role is $168,600 – $228,229. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
Office locations
Toronto
Remote locations
Remote in United States
Team
Data & Data Science
Job type
Full time
Quantitative Analyst, Data Products
AUSTIN TX / REMOTE
DATA ANALYTICS
REMOTE – FULL-TIME
REMOTE
All roles with Chainlink Labs are globally remote based. We encourage you to apply regardless of your location.
This is a newly created position for someone who is passionate about data on Blockchains, DeFi, financial products, and who can contribute quantitatively to new data products to drive adoption. In this role, you’ll be the go-to person to evaluate price aggregation methodologies, develop novel data products, analyze large sets of on-chain and off-chain data and backtest different valuation approaches.. You will closely collaborate with leading DeFi projects and across Chainlink to improve quality of pricing data and deliver novel data products. We want you to take a leading role in choosing what data sources are implemented into our systems, effectively making the leading data products used across the DeFi/smart contract industry. As the first financial engineer in the team, your work will have a significant impact across the DeFi space, and you will play a critical role in how we scale the data product function.
Your Impact
-
- Evaluate and influence aggregation methodologies to produce reliable prices for digital assets
- Research, propose and test pricing methodologies for illiquid assets
- Actively engage with data product users to collect detailed requirements for indices and indicators to turn into data products for the DeFi / CeFi communities
Requirements
-
- 5+ years of experience working as a Quantitative Analyst
- Deep knowledge of benchmark and indexing methodologies, and benchmark quality design within capital markets and/or crypto
- Engineer background (Python, R) & understanding financial data
- Strong quantitative (including statistical analysis) background
- Experience with pricing methodologies for liquid and illiquid assets
- Passion for the blockchain space and its power to change the world for the better
Desired Qualifications
-
- Excitement for blockchain, Web 3.0, and similar decentralized technologies
- Experience working remotely in a distributed team
- Experience with DeFi protocols
- Portfolio design
- Agent based modelling
Our Stack
Python, SQL, R, Solidity
Title: Analytics Engineer
Location: Remote
Why Clipboard Health Exists:
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.
About Clipboard Health:
Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a erse and inclusive company with a global, remote team. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub here.
What’s it like to work with us?
- We care, a lot. Our CEO spends substantial time regularly doing customer service, and many of our healthcare professionals and healthcare facility clients have her personal cell phone number.
- We are globally distributed. Just on the engineering team, we have folks from the United States, Chile, Mongolia, Turkey, India, Ukraine, Indonesia, Brazil, Columbia and that’s just from folks who’ve joined us so far this year.
- We take our values seriously: our COO literally has a handmade Curiosity Initiative and Ownership sign on his wall (you’ll see it if you video call him).
- We have more engineers than we need on purpose. It makes us fast (many features go from idea to production in 2-4 weeks). It also allows small teams to see a problem, and just go fix it. A team went off and created a new SaaS product, another team rewrote a core service under a new architecture.
- One thing we value is that we have no toes here to be stepped on. See a problem? Go ahead and fix it, you don’t need permission.
Responsibilities:
- Contribute to Clipboard Health’s data platform which will constitute the backbone of our product decision-making processes, and ML initiatives.
- Design data models and push forward our data warehousing solutions, in coordination with stakeholders in Engineering, Product Management, Product Analytics, Data Science, and ML Engineering.
- Own production ETL pipelines throughout their entire life cycle.
- Deliver infrastructure to enable Data Science and Machine Learning workflows (Databricks, MLFlow, etc).
- Define data governance requirements (data access & privacy PII, retention, etc).
- Contribute to the continuous improvement of team processes and tooling.
- Participate in recruiting, interviewing, mentoring, and coaching.
- You can check the highlight here about how data-driven our organisation is.
Qualifications:
- 2+ years of experience as an Analytics Engineer
- Effective written and verbal communication
- Expertise in SQL
- Proficiency in one or more object-oriented programming languages (Python, Java, Scala, etc.)
- Strong experience in data schema design, and enterprise data warehousing
- Familiarity with AWS, Snowflake, and Databricks is a plus
- Experience with large-scale distributed data systems is a plus
- A fan of the speed of startups is a plus
Perks of Working with us:
- Do great work that matters, in healthcare, for customers who could really use your help.
- Zero commute. Work wherever you are, globally (but on or around US Pacific Time hours).
Title: Staff Software Engineer, Growth
Location: Remote – United States
Reddit is a community of communities where people can e into anything through experiences built around their interests, hobbies, and passions. Our mission is to bring community, belonging, and empowerment to everyone in the world. Reddit users submit, vote, and comment on content, stories, and discussions about the topics they care about the most. From pets to parenting, there’s a community for everybody on Reddit and with over 50 million daily active users, it is home to the most open and authentic conversations on the internet. For more information, visit redditinc.com.
The mission of the Growth Onboarding team is to connect users with Reddit’s core value of community while providing relevant content to them. As a core member of the team, you’ll be working with the immense scale of hundreds of millions of users and their data to help them discover and personalize their experience on Reddit.
How You’ll Have Impact:
As a Staff Engineer, you’ll lead a team of very talented Senior Engineers in the effort to scale and platformize our Onboarding, Authentication and relevance systems. You’ll work directly on problems that impact hundreds of millions of users and help them discover and be delighted by their experience on Reddit.
Qualifications:
- 8+ years of software development experience in one or more general-purpose programming languages.
- Experience designing and building high throughput, fault tolerant services using modern distributed systems.
- Deep understanding of testing, continuous integration, build, deployment & monitoring
- Ability to define and own technical roadmaps for large cross-cutting initiatives spanning multiple teams
- Strong written and verbal communication skills, and has a passion to be a mentor / leader to other engineers.
- Experience in handling ambiguous business requirements with excellent prioritization, time management abilities, and a focus on execution
- Customer focused and self-directed with a bias towards delivering value and outcomes.
- Past experience working with data pipelines, and machine learning teams is a plus.
Reddit is completely remote friendly and will continue to be remote-first for most roles and teams.
This role is 100%, permanently remote with the option to work in a nearby Reddit office if you desire to.
Benefits:
- Comprehensive Health benefits
- 401k Matching
- Workspace benefits for your home office
- Personal & Professional development funds
- Family Planning Support
- Flexible Vacation (please use them!) & Reddit Global Days Off
- 4+ months paid Parental Leave
- Paid Volunteer time off
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is: $198,200 – $297,300.
TECHNICAL WRITER
Product
Remote, United States
Semperis puts people first. Within the Semperis team are world-class thought leaders, distinguished engineers, top technology experts, and visionary professionals. Our team members shape the Semperis culture, which champions strategic vision, specific expertise, intelligent and precise solutions, and continuous innovation. With teams across North America, EMEA and APAC, you’ll be working alongside top global talent from around the world. Semperis is recognized as One of America’s Fastest-Growing Cybersecurity Companies for the Second Consecutive Year on Inc. 5000 List.
What’s your passion? If you’re a purpose-driven person who always sees the glass as half full, seizes opportunities, and has an urge to learn and develop your skills while managing a balanced, healthy life—we’d love to hear from you.
Semperis focuses on creating an employee experience that is aligned with our vision—being a Force for Good— starting with being a good workplace that empowers its employees and fosters an inclusive environment.
What we are looking for:
We are looking for a Technical Writer to join our team.
What you will be doing:
As a Technical Writer at Semperis, you will be an essential member of our Product team, collaborating to deliver the latest security and identity products.
You will be responsible for researching and writing the original content for technical product documentation that explains complex computer software solutions. Our writers are self-motivated, willing to take on new challenges, and adaptive to a fast-paced, rapid development environment where advanced communication skills and positive team collaboration are essential.
- Analyze marketing and development requirements to determine the product documentation deliverables for a project.
- Write, review, and maintain technical product documentation.
- Interview developers and subject matter experts to become familiar with product technology and to collect information for documentation purposes.
- Develop and maintain a strong understanding of products and customer usage.
- Ensure usability of documentation by verifying a document’s content against the actual product.
- Adhere to technical documentation standards.
- Identify contradictions, technical omissions, and inaccuracies in documentation.
- Conduct technical reviews of documentation to ensure consistent quality of the documentation set.
- Contribute to setting the standards and development procedures for technical product documentation.
- Collaborate with peers to improve documentation development process to increase efficiency and quality of product documentation.
- Conduct research into new methodologies and tools when assigned to improve the usability and production of product documentation.
What you will bring to the table:
- 5+ years of technical writing experience documenting enterprise level software applications.
- Excellent writing and editing skills; strong organization skills.
- Have an inquiring mind with meticulous attention to detail.
- Ability to formulate questions that focus on documentation omissions and inadequacies.
- Ability to juggle multiple tasks, tight deadlines, and surprises with ease.
- Ability to use creativity in the preparation of documents while remaining compliant with company standards.
- Demonstrates strong computer skills and a proficiency in desktop publishing and desktop publishing tools.
- Demonstrates strong understanding of software development methodologies.
- Ability to work independently with little supervision.
- Excellent oral communication skills, good presentation skills, and good conflict-resolution skills.
- Ability to work with and communicate effectively with a team of developers and SMEs located around the world.
Bonus Points:
- Experience with topic-based authoring.
- Experience with MadCap Flare, MadCap Central, and Markdown.
- Experience with PDF software, such as Adobe Acrobat Pro.
- Experience using agile software development process.
- Experience with source control systems, such as Git.
The Semperis Story
For security teams charged with defending hybrid and multi-cloud environments, Semperis ensures the integrity and availability of critical enterprise directory services at every step in the cyber kill chain and cuts recovery time by 90%. Purpose-built for securing hybrid Active Directory environments, Semperis’ patented technology protects over 50 million identities from cyberattacks, data breaches, and operational errors. The world’s leading organizations trust Semperis to spot directory vulnerabilities, intercept cyberattacks in progress, and quickly recover from ransomware and other data integrity emergencies.
Semperis is proud to be an Equal Opportunity Employer. We welcome applicants of any gender, age, life status, or culture. We see only the potential and capabilities of each candidate and the unique contribution of every employee. Should you require accommodation during the recruitment process, please do not hesitate to ask.
Database Reliability Engineer
SOFTWARE DEVELOPMENT TEAM
We are looking for a passionate Database Reliability Engineer to join the SRE Team, to help us maintain and grow the resources to deliver the best time tracking tool to hundreds of thousands of users daily around the globe. The salary for this position is 70,000 annually. You can work from anywhere in the world.
As part of the SRE Team, your main responsibilities will be:
- Helping us maintain, scale and monitor our PostgreSQL Databases in the Cloud to achieve a highly reliable platform.
- Working alongside DB and Backend Engineers to optimize our current databases.
- Mentoring other engineers across teams to increase the quality of our product and translate business requirements into sustainable database solutions.
About the Team
We are a global team of 130+ awesome people working from over 40 countries around the globe. We hire globally, you work locallyin the heart of London, a beach outside of So Paulo, or a quiet village near Florence, the choice is yours. Every few months we travel to meet up somewhere in the world and spend some quality time together. We place a huge amount of trust in our people, and we measure the outcomes rather than the work itself. Our values fuel our results.
Wonder if you’ll fit in?
Learn more about our culture
About You
We would love to hear from you if you are passionate about technology and enjoy monitoring, automating and creating/maintaining tools.
In particular, we are looking for:
- Experience managing PostgreSQL Databases
- Great experience debugging and improving SQL Queries;
- Experience in Networking, Cloud, Security and Monitoring;
- Knowledge of technologies like Bash and Terraform;
- Collaboration, communication, and ownership are key from day one.
Bonus points for:
- Knowledge of Ansible;
- Knowledge in other areas, like Google Cloud Platform, OLAP, Orchestration, CI/CD, Prometheus and Grafana.
Benefits
- Freedom to choose when and how much you workwe only measure results
- 24 days of paid time off a year, plus your local holidays
- In-person meetups for team-building (expenses covered)
- 4-6 weeks paid sabbatical (depending on tenure)
- Laptop budget up to 2,500 and it renews every 3 years
- 2,000 budget to set up your home office and an additional 300 every year after 3 years of tenure
- 250 per month for co-working space membership and/or internet service at home
- 4,000 per year contribution to use for training, workshops, and conferences
- 2,000 per year contribution for any equipment or services to improve and/or maintain your physical and mental health
- Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)
Data Analyst
Location: REMOTE
Roadie, a UPS Company, is a crowdsourced delivery platform. Founded in 2014, Roadie works with consumers, small businesses and enterprises across virtually every industry to enable scheduled, same day and urgent delivery in passenger vehicles across the U.S. With more than 200,000 drivers nationwide, Roadie reaches more than 20,000 zip codes the largest local same-day delivery network in the nation.
Roadie is looking for a Data Analyst who will be responsible for delivering analyses and actionable insights in dashboards that directly support company decision making. This inidual will work cross-functionally to measure, assess, and monitor key business metrics, working with datasets across a variety of systems applying analytical skills to support our teams and achieve company goals.
As an early member of the analytics team, you’ll have many opportunities to make a meaningful impact by helping develop how we do analytics as a company. The ideal candidate brings prior experience in a startup environment in an analytics role. Not everything has been built yet and data might be messy, but your self-motivated nature is hyperfocused on designing a system for reliable metrics.
What You’ll Do
- Deliver analyses and build dashboards that expose deep understanding of key business metrics across Roadie’s various datasets
- Perform analyses and develop visualizations using BI Tools
- Develop and deliver dashboards that provide insights that inform product and business decision making
- Partner with business stakeholders providing clarity and guidance on various analyses
- Build custom external dashboards for enterprise clients to support customer engagement and expansion
- Execute on various ad hoc analytics requests
- Collaborate cross-functionally to align metrics and reporting
- Apply expertise in quantitative analysis and data visualization with a focus on actionable analytics
What You Bring
- 2+ years relevant experience in analytics or business intelligence role
- Bachelor’s degree in quantitative field
- Strong analytical skills and experience with reporting and data analysis
- Expertise in SQL with ability to build complex queries across platforms
- Experience working with Postgres and Redshift databases
- Experience with data visualization tools such a Redash, Superset, or Looker
- High attention to detail, accuracy, and reliability
- Strong communication skills, with ability to articulate and present complex analysis with technical and non-technical stakeholders
- A bias for action, thriving in a fast-paced environment
Bonus
- Experience with Python and desire to continue to build expertise
Why Roadie?
- Competitive compensation packages
- 100% covered health insurance premiums for yourself
- 401k with company match
- Tuition and student loan repayment assistance (that’s right – Roadie will contribute directly to your existing student loans!)
- Flexible work schedule with unlimited PTO
- Monthly 3-day weekends
- Monthly WFH stipend
- Paid sabbatical leave- tenured team members are given time to rest, relax, and explore
- The technology you need to get the job done
Title: Senior Manager, Data Engineering
Location: San Francisco, CA or Remote (Based in the U.S.)
NerdWallet has a mission to provide clarity for all of life’s financial decisions. We are looking for a Senior Data Engineering Manager to join us in achieving that goal. You will have responsibility for a major data engineering team at NerdWallet, managing a team of both full-time and nearshore data engineers. You will be the primary owner of our data platform services, ensuring the availability of effective ETL and data warehouse tools for NerdWallet.
If you were here 6 months ago, here are some things you might have worked on:
- Integration of new technologies into our stack, like Segment and dbt.
- Major projects to improve the schema of our data warehouse tables.
- Planning an evolution of both enhanced data governance and self service data tools.
Where you can make an impact:
- Build healthy, productive teams. You own the health of your teams, ensuring that they are challenged and growing. You forge goals into a bold, coherent vision for your group. You also improve the effectiveness of your direct reports through mentorship and coaching.
- Deliver results. You push your teams to consistently deliver on major commitments that move our business forward. You drive key success metrics, communicate project status to stakeholders, and work to clear blocking issues from the roadmap.
- Customer focus. You have a relentless focus on the customers of your data systems. You treat data as a product and work with internal customers to plan, develop, launch, and manage the services under your supervision.
- Guide technical direction. You engage in technical discussions with your engineers and managers, working to understand tradeoffs and guide major decisions. You have been a data engineer yourself and can e into architectural details with your teams.
- Ensure operational excellence. You set high standards and drive best engineering practices for your services. You focus your teams on addressing the right operational concerns and enable learning through incident postmortems and sprint retrospectives.
- Grow your teams. You partner with our recruiting group to identify a erse set of world-class managers and engineers to hire. You take an active role in sourcing and interviewing candidates.
- Empower your teams. You are a role model of cross-functional leadership. You create a culture of creativity, collaboration, inclusion, and innovation across your teams.
You are:
- Able to work independently, operating without significant input or guidance.
- Skilled at resolving ambiguity. When there is uncertainty, you can work with project partners to define the path forward.
- Technically-skilled, able to understand technology tradeoffs that your teams will face and ask the right questions to ensure the right decisions are made.
- Able to communicate effectively in a erse set of circumstances. You are a clear communicator in a 1:1, an all-hands presentation, or a written strategy document.
- Forward-thinking, looking around corners to anticipate risks before they occur.
- Effective at working with partners to develop a compelling long-term technical vision for your organization.
- Able to drive process improvements that make your teams more effective over time.
Your experience:
We recognize not everyone will meet all of the criteria. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you.
- Degree in Computer Science, Engineering, or equivalent experience
- At least three years managing software or data teams
- At least five years of professional experience as a software engineer
- Deep understanding of data engineering principles, including data ingestion and data warehousing
- Strong skills in critical thinking, decision making, problem-solving, and attention to detail
- Proven success in an Agile development environment
- Strong written and oral communication ability with excellent interpersonal skills
Where:
- This role will be based in San Francisco, CA or remote (based in the U.S.).
- We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family.
What we offer:
Pay Transparency
- The salary range for this role is $176,000-$330,000.
- Base pay offered may vary within the posted range based on several factors, including but not limited to education, job-related knowledge, skills, experience, and location.
Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?)
- Industry-leading medical, dental, and vision health care plans for employees and their dependents
- Rejuvenation Policy Flexible Time Off + 13 holidays + 4 Mental Health Days Off
- New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
- Mental health support through Ginger.io
- Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
- Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests
- Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
- Weekly Virtual Bootcamp, Yoga, and Mindfulness Meditation sessions
- Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend
Have Some Fun! (Nerds are fun, too)
- Nerd-led group initiatives Intramural Sports, Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
- Hackathons, Happy Hours, and team events across all teams and departments
- Company-wide events like Little Nerds Day (aka bring your kids to work day, even if you’re remote!) and our annual Charity Auction
Lifestyle (Be your best self – we’ll take care of the details)
- Our Nerds love to make an impact by paying it forward Donate to your favorite causes with a company match
- Work from home equipment stipend and co-working space subsidy
- Anniversary recognition program choose from different items and experiences
- Commuting stipend
Plan for your future (And when you retire on your island, remember the little people)
- 401K with company match
- Annual Enrichment Stipend for learning and development
- Be the first to test and benefit from our new financial products and tools
- Access to Rocket Lawyer for online legal support and resources
If you are based in California, we encourage you to read this important information for California residents linked here.
NerdWallet is committed to pursuing and hiring a erse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Security Engineer
Job ID: 2356497 | Amazon.com Services LLC
Customer Service Security is the first line of defense protecting our Customers and their interests from technical & malicious adversaries, seeking to steal their data and/or cause them harm. We are looking for Security Engineers who are ready to take on a front-line role in addressing security issues facing the largest Customer Service operation in the world, where customer obsession equals protection. Security issues at this scale and speed require a passion for engineering robust solutions to complex security challenges, as well as the ability to quickly design and build solutions to address them.
CS Security is looking for Security Engineers to ensure that our Customer protection is always the priority. We drive incidents to the highest standards, to maintain and enhance internal and external customer trust. If you enjoy analyzing, engineering and architecting solutions to deliver results faster, and you are skilled at investigating security issues and new threat scenarios, this position will provide you with a challenging opportunity to work alongside world-class talent in solving complex and far-reaching problems. A successful candidate will have a good mix of deep technical knowledge and a demonstrated background in Security Engineering and Architecture activities. This is a remote role in the United States.
Key Responsibilities include:
- Serve as a Subject Matter Expert (SME) on the incident response & technical investigation lifecycle, owning the deep e and coordination to turn data into information.
- Respond to Incidents in a timely manner, providing leadership & guidance to all security analysts.
- Conduct deep-e investigations into threat and fraud abuse reports and detections
- Influence service teams across Amazon to develop systems and processes with security best practices.
- Attend internal and external training regarding security engineering and response.
- Find opportunities to improve from large-scale security incident investigations.
- Participate in or lead post-mortem analyses.
- Design & Build security-related services for internal customers.
- Develop and mentor other security engineers, analysts, investigators, and software developers.
BASIC QUALIFICATIONS
- 5+ years of work in related technical roles (such as threat hunting, threat intelligence, security data analysis, etc.).
- 5+ years with cloud technologies (AWS preferred, Azure, Google Cloud, etc).
- 5+ years experience with security analysis on cloud services, especially server-less and authentication services.
- 3 + years experience using data analysis tools and technologies, such as SQL, Jupyter, R, Python.
- 3+ years experience with active attacks / live scenarios / applied computer security
PREFERRED QUALIFICATIONS
- Masters degree in mathematics, computer science, or related engineering disciplines.
- Familiarity with host and network log analysis.
- Standing relationships with global associations relevant to the position.
- Knowledge and experience with hunting utilizing TTPs (Tactics, Techniques and Procedures).
- Experience with security architecture, system architecture, threat modeling, incident handling/response, reverse engineering, malware analysis, adversary methodologies, and/or threat intelligence.
- Possess a strong understanding of common enterprise technologies.
- Extensive knowledge of computing security issues and threat vectors.
- Experience with AWS products and services.
- Experience with cross-organizational collaboration and creation of remediation plans.
- Experience reporting, briefing, roadmaps, and strategic planning documents
Amazon is committed to a erse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For iniduals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $135,500/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit. Applicants should apply via our internal or external career site.
Job details
- US, Virtual
- Customer Service Technology
- Systems, Quality, & Security Engineering
Title: Business Analyst
Location: Remote – US
Twelve is a new kind of chemical company built for the climate era. Our breakthrough technology eliminates emissions by turning CO2 into essential products. We are a team of scientists, engineers and problem solvers on a mission to fundamentally shift the way the world addresses climate change and lead the transition to a fossil free future with our carbon transformation technology.
Job Brief
In this remote role, you will have the opportunity to be an integral part of Twelve’s mission to lead the way to a fossil-free future through carbon transformation. You will be working in collaboration with our CEO and various internal teams to translate customer and market requirements into pitch decks and business strategies. This will include working with interdisciplinary teams while gathering and analyzing information (such as lifecycle emissions and supply chain data), customer business information, and the entire carbon ecosystem in order to create insightful content. The right candidate will have strong data visualization, Excel modeling, communications, analytical, and storytelling skills. We are looking for a Business Analyst that is excited about a high profile, impactful role in a fluid startup environment and aligned with Twelve’s mission.
This is an opportunity to make a substantial impact on the future success of business partnerships at Twelve.
What you will do
- Structure, develop, and manage projects that require partnership with cross-functional teams.
- Support market forecasting with analysis on market fundamentals and competitive landscape.
- Identify implications on current company roadmaps and business initiatives.
- Participate in business development efforts by providing technical, financial and business analysis.
- Partner with internal teams to translate customer and market requirements into pitch decks, complex analyses, and business strategies.
- Deliver analytical results to both technical and non-technical audiences, identifying the right course of action for each.
- Collect global strategies and data points to create specific analytics and reporting.
- Act as a business lead to our internal teams while having a clear understanding of our business needs.
- Translate business requirements into actionable data tasks.
- Identify, and oftentimes implement, potential solutions for a specific client problem or challenge.
- Leverage tools such as Tableau, Excel, SQL, and Visier to drive analytics and manage reporting.
- Proactively identify opportunities for revenue growth with data.
Who you are
- You have a BA/BS with 3-5 years of experience in management consulting or business development focused on using analytics to drive change and improvement, ideally with some experience researching sustainability or climate related topics
- You are experienced with data visualization, passionate about using data to create positive change and have expertise in storytelling/creating compelling presentations.
- You are able to work collaboratively with a team while creating an inclusive environment with people at all levels of an organization.
- You are a team player who drives an independent workstream in the context of a broader team project.
- You are comfortable with ambiguous, ever-changing situations.
- You are a structural thinker who is able to frame complex problems, prioritize, and drive decisions.
- You are able to break down and solve problems through quantitative thinking and analysis.
- You are passionate and curious, with a special interest in understanding data analysis within the carbon ecosystem.
Twelve Benefits
- Medical, dental, and vision coverage
- Paid sick days and vacation
- Competitive salary and equity compensation commensurate with experience
- Diverse and inclusive work environment
At Twelve, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements, Twelve conducts exhaustive research to understand compensation markets. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.
United States Wage Range: $94,500 – $142,500
Please note that some pay bands may have wide ranges of compensation to accommodate candidate’s erse sets of skill levels.
We believe that the unique contributions of each inidual is the driver of our success. To make sure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
Title: Director, Data Engineering
Location: San Francisco, CA or Remote (Based in the U.S.)
NerdWallet has a mission to provide clarity for all of life’s financial decisions. We are looking for a Director of Data Engineering to join us in achieving that goal. You will have responsibility for a major engineering organization at NerdWallet, leading through other managers to help your teams deliver the right work at the right time. You will drive improvements for our core data platform & data warehouse that powers analytics across the company.
If you were here 6 months ago, here are some things you might have worked on:
- Integration of new technologies into our stack, like Segment and dbt.
- Major projects to improve the schema of our data warehouse tables.
- Partnering with Analytics and Business Intelligence teams, jointly developing new dashboards that provide insights into customer behavior.
- Planning an evolution of both enhanced data governance and self service data tools.
Where you can make an impact:
- Build healthy, productive teams. You own the health of your teams, ensuring that they are challenged and growing. You forge goals into a bold, coherent vision for your group. You also improve the effectiveness of your direct reports through mentorship and coaching.
- Deliver results. You push your teams to consistently deliver on major commitments that move our business forward. You drive key success metrics, communicate project status to collaborators, and work to clear blocking issues from the roadmap.
- Customer focus. You have a relentless focus on the customers of your data systems. You treat data as a product and work with internal customers to plan, develop, launch, and manage the services under your supervision.
- Build cross-functional partnerships. You work with iniduals across NerdWallet to ensure your teams align on business strategy and deliver on commitments. You work closely with product managers and program managers to maximize the success of your projects.
- Guide technical direction. You engage in technical discussions with your engineers and managers, working to understand tradeoffs and guide major decisions. You have been a data engineer yourself and can e into architectural details with your teams.
- Ensure operational excellence. You set high standards and drive best engineering practices for your services. You focus your teams on addressing the right operational concerns and enable learning through incident postmortems and sprint retrospectives.
- Grow your teams. You partner with our recruiting group to identify a erse set of world-class managers and engineers to hire. You take an active role in sourcing and interviewing candidates.
- Empower your teams. You are a role model of cross-functional leadership. You create a culture of creativity, collaboration, inclusion, and innovation across your teams.
You are:
- Able to work independently, operating without significant input or guidance.
- Skilled at resolving ambiguity. When there is uncertainty, you can work with project partners to define the path forward.
- Effective at building a strong data culture across the entire organization.
- Able to communicate effectively in a erse set of circumstances. You are a clear communicator in a 1:1, an all-hands presentation, or a written document to executive leadership.
- Forward-thinking, looking around corners to anticipate risks before they occur.
- Technically-skilled, and able to understand technology tradeoffs that your teams will face.
- Effective at working with partners to develop a compelling long-term technical vision for your organization.
- Able to drive process improvements that make your teams more effective over time.
- Skilled at vendor selection and management, making sure the “right” partner is chosen and that results are delivered.
Your experience:
We recognize not everyone will meet all of the criteria. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you.
- Degree in Computer Science, Engineering, or equivalent experience
- At least eight years managing software or data teams, with at least three years of experience managing other managers
- At least five years of professional experience as a software engineer
- Deep understanding of data engineering principles, including data ingestion and data warehousing
- Strong skills in critical thinking, decision making, problem-solving, and attention to detail
- Proven success in an Agile development environment
- Strong written and oral communication ability with excellent interpersonal skills
Where:
- This role will be based in San Francisco, CA or remote (based in the U.S.).
- We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family.
What we offer:
Pay Transparency
- The salary range for this role is $200,000-$366,000.
- Base pay offered may vary within the posted range based on several factors, including but not limited to education, job-related knowledge, skills, experience, and location.
Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?)
- Industry-leading medical, dental, and vision health care plans for employees and their dependents
- Rejuvenation Policy Flexible Time Off + 13 holidays + 4 Mental Health Days Off
- New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
- Mental health support through Ginger.io
- Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
- Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests
- Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
- Weekly Virtual Bootcamp, Yoga, and Mindfulness Meditation sessions
- Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend
Have Some Fun! (Nerds are fun, too)
- Nerd-led group initiatives Intramural Sports, Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
- Hackathons, Happy Hours, and team events across all teams and departments
- Company-wide events like Little Nerds Day (aka bring your kids to work day, even if you’re remote!) and our annual Charity Auction
Lifestyle (Be your best self – we’ll take care of the details)
- Our Nerds love to make an impact by paying it forward Donate to your favorite causes with a company match
- Work from home equipment stipend and co-working space subsidy
- Anniversary recognition program choose from different items and experiences
- Commuting stipend
Plan for your future (And when you retire on your island, remember the little people)
- 401K with company match
- Annual Enrichment Stipend for learning and development
- Be the first to test and benefit from our new financial products and tools
- Access to Rocket Lawyer for online legal support and resources
If you are based in California, we encourage you to read this important information for California residents linked here.
NerdWallet is committed to pursuing and hiring a erse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Managing Director, People Technology, Operations and Insights
Remote #2076
Philadelphia, PA Area of Interest: Human Resources Position Type: Full-timePosition Description Job Summary
Driving an innovative approach to people technology, operations and insights to help grow and retain our talent and deliver key business results. Responsible for the strategy, design, and implementation of people technology programs across the organization to support an inclusive culture where all can thrive. This position leads the Talent Process and Systems teams to successful outcomes by identifying, implementing, enhancing, and maintaining HCM (human capital management) processes and systems to meet organizational needs in a cost-effective manner. Works with business units and forms alliances on projects to optimize talent solutions and continuously improve related services. Works closely with leadership and key stakeholders to identify, recommend, and develop analytics solutions to deliver essential information for data-driven decision making.Building and leading a people operations function to enable better support for our workforce and to free up capacity for the people team to operate more strategically in partnership with business leaders.
Major Responsibilities
- Identifies opportunities for information systems and technologies to improve business processes, gain operational efficiencies, and reduce costs
- Provides management oversight and technical expertise to projects that establish and update People strategy applications and technical infrastructure. Utilizes industry and technology trends, best practices and standards to minimize risk and optimize spend.
- Collaborates with Digital Solutions for development, support, integration, and security of talent systems and data.
- Builds new System Administration strategy and change management model to ensure systems are up to date with releases, healthy and maintained in partnership with Digital Solutions.
- Creates strategic and operational metrics for leadership to aid in data-based decision making and people related insights.
- Drive new reporting model to ensure key stakeholders understand and have the right visibility to data to drive new self-service reporting model & digital capabilities across organization.
- Develop a strategic organizational workforce plan to ensure that the talent needs of today are met and predict and meet the talent needs of the future. Creating a right talent, right place, right time approach to drive business. Use detailed workforce analytics and trend analysis to accurately forecast and address future needs and gaps.
- In consultation with the CPO, continue to design new People Operations Support Model, integrating best practices/trends and performing analysis on the effectiveness and competitiveness of existing talent processes and people programs.
- Design effective engagement strategies with a focus on retention of high performers, high potentials, and key contributors.
- Provide operational support to leadership on visibility to performance management, organizational development, benefits, compliance, employee relations, and compensation planning through reporting & key operational processes.
- Implement service delivery tools and models with operational leaders within IT, Finance, etc to ensure HR issues are optimized and resolved efficiently
- Drive a continuous improvement mindset and leverage and serve as a trusted advisor, coach, and mentor to colleagues in HR and company leaders to drive operational excellence for talent lifecycle experience.
- Innovate and challenge current norms to drive change in the organization and work with people at various organizational levels.
Position Requirements Formal Knowledge
- 10+years of progressive experience HR Technology and Processes, or a related Human Resources field
- Bachelor’s degree in human resources or related field. Master’s degree a plus.
Other Skills
- Leadership skills demonstrating the ability to successfully work within all levels of the organization
- Operational excellence to design and deliver talent technology processes
- Experience with design and implementation of common HR digital systems and tools
- Strategic approach with the focus on the future
- Proven knowledge and experience using talent tools such as ADP and Workday
- Strong collaboration skills and the ability to influence across the organization
- Excellent verbal and written communication skills
- Proven experience in working with a wide range of team members demonstrating highly effective interpersonal skills, multi-tasking skills and ability to remain highly motivated in changing circumstances.
- Ability to effectively prioritize and execute tasks in a high pressure environment
- Strong technology competency with performance management systems and Microsoft Office 365 including MS Teams.
- Able to operate in a team environment that holds iniduals accountable for results
Special Mental or Physical Demands
- Work is normally performed in a typical interior/office work environment.
- Travel required approximately 5% or more
The expected starting rate is $150,000 – $190,000 annually with an additional targeted 10% incentive bonus based on performance. The final candidate’s relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. We are a proud equal opportunity employer.
Senior Software Engineer, Platform
Location: Denver, CO or Remote
At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental health care that produces high-quality outcomes for iniduals. SonderMind’s inidualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them.
How you’ll make an impact
As a senior back-end engineer on the platform engineering team, you’ll work closely with a team of cross functional engineers to build and maintain the tools that help our feature teams deliver value efficiently in order to help SonderMind achieve its goals of making mental healthcare accessible to millions of Americans. You will drive and participate in design and architecture sessions as well as constantly evaluate technologies and trends to be leveraged to optimize our platform.
Success looks like
- As you begin to settle into your new role, you should become familiar with all of the tools within our stack and feel comfortable taking on tasks and pairing with your teammates.
- After onboarding, you will be expected to take ownership of tasks and projects, which will involve working independently and with engineers across our feature teams.
- Performance will be measured based on the value of your contributions and the quality of the code contributed to the back-end of the platform.
What you’ll do
- Have a leading role integrating different technologies across the platform.
- Contribute to the tooling used by our feature teams.
- Make meaningful contributions to our platform and infrastructure by writing quality code and providing technical direction for future improvements.
- Help organize technical requirements and act as lead on projects.
- Evaluate new tools and technologies for incorporation and use.
- Interface and collaborate with front-end, operations, and quality assurance engineers to complete various projects.
What you’ll bring with you
Required Experience
- 7+ years of software development experience
- Experience with Ruby on Rails
- Java or an equivalent typed language
- PostgreSQL
- RabbitMQ or a similar eventing system
- Ability to solve problems and provide appropriate solutions
- Excellent written and verbal communication skills
Preferred Experience
- Bachelor’s Degree in Computer Science, related degree or equivalent experience
- AWS experience
- Kubernetes or similar containerized service management platforms
- JFrog Artifactory or similar binary artifact management platforms
- ArgoCD or similar infrastructure-as-code, declarative CD tools
- Helm Kubernetes Package Manager
- DynamoDB or similar NoSQL database structures
What we value
- Curious: Seek to understand and pull the thread
- Courageous: Takes action, even when uncomfortable
- Lightful: Assume positive intent in others
- Authentic: Say what you mean, mean what you say, act accordingly
- Bucketworthy: Don’t let your bucket leak
Our Benefits
The anticipated salary range for this role is $132,000- $170,000.This role is eligible for equity grants. Actual compensation is based commensurate with qualifications and experience.
As a leader in redesigning behavioral health we are walking the walk with our employee benefits package. We focus on meeting SonderMinders wherever they are and supporting them in all facets of their life with both mental and physical aspects in mind.
Our benefits include:
- Medical, Dental, and Vision coverage effective on your first day with plans to meet your needs including HSA and FSA options.
- Therapy coverage benefits to enable our employees to get the care they need
- A flexible PTO policy, 12 company paid holidays {exempt}
- 18 day PTO increasing based on years of service, 12 company paid holidays {non exempt}
- Employer-paid disability & AD&D to cover life’s unexpected – not only that, we cover the difference in salary for up to eight weeks of short-term disability leave
- Eight weeks of paid parental leave
- Competitive market salary, up-to 4% salary company match on 401K
- Pet insurance through ASPCA
Mental wellness impacts people of every community. At SonderMind, building and supporting a erse workforce is foundational to our goal to redesign behavioral healthcare to be more approachable and accessible. SonderMind is a committed equal opportunity employer and provides a workplace that will not tolerate discrimination or harassment on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
Senior Marketing Analytics Manager
UNITED STATES
MEMBER EXPERIENCE – GROWTH
FULL TIME
REMOTE
WHO WE ARE
Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical Health. Sword Health is the world’s fastest growing digital musculoskeletal (MSK) care provider on a bold mission to free two billion people from acute, chronic, and post-surgical physical pain. Our customers include some of the most progressive Fortune 100 and 500 companies, as well as over +1400 other established businesses across the world.
The Sword program allows members to complete a personalized physical therapy program from the comfort of home, with continued support and supervision from one of our talented Sword specialists. Sword’s personalized care is more effective than traditional standards of care, and has proven to deliver best-in-class clinical results. Since breaking into the market less than three years ago, Sword has worked with insurers, health systems, and employers in the U.S., Canada, Europe, and Australia to make high quality musculoskeletal care accessible to everyone.
This is an opportunity to join Sword during a time of hyper growth and expansion. After our recent $2bn valuation, we’re excited to continue accelerating our impact by scaling with high caliber people with passion, commitment and energy to create and deliver technologies, services and products that drive human progress forward.
We welcome you to join our mission, to make a difference on a grand scale and play a pivotal role with a global team at Sword– working alongside great people pioneering novel products and cutting edge technologies.
We are looking for a Senior Marketing Analytics Manager to organize our analytics function. You will implement tools and strategies to translate raw data into valuable business insights. In this role, we expect you to have strong logical reasoning skills and business intelligence. The ability to communicate effectively is essential. If you also have solid industry experience, we’d like to meet you. Your goal will be to help our business use data to drive high performance and quality.
What you’ll be doing:
- This inidual brings together data across channels, teams, tools to weave together a meaningful story of what resonates with our members and why we should do more of what works.
- Preparing weekly, monthly, and quarterly impact reports which provide campaign level views and insights across channels into what is working and why.
- Model out appropriate channel level attribution and work with our marketing operations teams and marketing leads to ensure proper attribution across channels and programs.
- Quickly build custom dashboards in Google Sheets & Looker using raw data feeds
- Work with teams to gather data and inform the effectiveness of in market tests and initiatives
- Understand business needs and objectives
- Develop strategies for effective data analysis and reporting
- Define company-wide metrics and relevant data sources
- Select, configure and implement analytics solutions
- Oversee all analytics operations to correct discrepancies and ensure quality
- Extract reports from multiple sources (e.g. operations, IT, customer feedback)
- Build systems to transform raw data into actionable business insights
- Apply industry knowledge to interpret data and improve performance
- Keep abreast of industry news and trends
What you need to have:
- Proven experience as an Analytics Manager or Data Scientist
- A firm understanding of ad serving technology like Google Campaign Manager (Campaign Manager/ DoubleClick for Advertisers) or similar ad servers
- Experience doing analysis in platforms like, but not limited to Facebook, Google, Twitter, Snapchat and programmatic demand side platforms is required
- Must have market testing, A/B testing, and/or experimental design experience
- Solid experience in data analysis and reporting in platforms such as Looker / Amplitude
- Background in market research and project management
- Knowledge of Excel, R and SQL; familiarity with business intelligence tools (e.g. Tableau, SAS)
- Experience working in Ads Data Hub is a plus
- Experience with Data Bricks is nice to have
- Superb communication skills
- Analytical skills and strong organizational abilities
- Attention to detail
- Problem-solving aptitude
We’d love to see:
- Industry experience is a plus
- BS/BA in Computer Science, Statistics, Data Management or a related field
Title: Software Engineer – Data Infrastructure – OpenSearch/ElasticSearch
Location: Home based – Worldwide
Canonical is building a comprehensive automation suite to provide multi-cloud and on-premise data solutions for the enterprise. The data platform team is a collaborative team that develops a full range of data stores and data technologies, spanning from big data, through NoSQL, cache-layer capabilities, and analytics; all the way to structured SQL engines.
The OpenSearch team is, among other things, focused on creating the best enterprise automation solution for search and analytics suites like OpenSearch and Elasticsearch.
We have a number of openings we are looking to hire across a range of levels. We will help you identify a suitable position depending on your experience and interests. Engineers who thrive at Canonical are mindful of open-source community dynamics and equally aware of the needs of large, innovative organisations.
Location: This is a Globally remote role
What your day will look like
The OpenSearch team is responsible for the automation of OpenSearch operations. This includes ensuring fault-tolerant replication, TLS, installation, and much more; but also provides domain-specific expertise on the actual data system to other teams within Canonical. This role is focused on the creation and automation of features of data platforms, not analysing the data in them.
- Collaborate proactively with an internationally distributed team
- Write high-quality, idiomatic Python code to create new features
- Debug issues and interact with upstream communities publicly
- Work with helpful and talented engineers including experts in a erse set of fields
- Work from home with global travel for 2 to 4 weeks per year for internal and external events
What we are looking for in you
- Proven hands-on experience in software development using Python
- Proven hands-on experience in distributed systems development
- Bachelor’s or equivalent in Computer Science, STEM, or a similar degree
- Willingness to travel up to 4 times a year for internal events
Additional skills that you might also bring
You might also bring a subset of experience from the following, which will determine the exact role and level we consider you for:
- Experience operating and managing search and analytics engines like Elasticsearch, Logstash, KIbana, and OpenSearch
- Experience with Linux systems administration, package management, and operations
- Experience with the public cloud or a private cloud solution like OpenStack
- Experience with operating Kubernetes clusters and a belief that it can be used for serious persistent data services
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
- Fully remote working environment – we’ve been working remotely since 2004!
- Personal learning and development budget of 2,000USD per annum
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Parental Leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues at sprints’
- Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal-opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#LI-remote
Senior Salesforce Administrator
United States
What We Do
At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe.
What It’s Like to Work at GoGuardian
We are a fast-growing learning company that thrives on making bold moves and setting high standards. Working with us means joining a (mostly!) remote team of erse, passionate, mission-driven employees who are inspired by our vision, dedicated to our customers, and comfortable with rapid change. We balance our rocketship pace with a work culture that offers unbridled support, allyship, and inclusivityto say nothing of fun! Join our Neuroersity ERG, attend an online magic show (and bring your kids), head to a DEI Community of Practice session, share a pet photo with other dog lovers, or relax in an online meditation class. Our culture has earned us accolades! We have been named one of Built In’s 2022 Best Places to Work and are certified as a Great Place to Work.
The Role
We’re looking for a Senior Salesforce Administrator to help support our continuously evolving Salesforce instance. In this role, you’ll optimize our instance for efficiency and usability, support end users through various sales and support tasks, as well as collaborate on improving existing and implementing new processes and integrations. This position sits on the SalesOps Team, a team that manages Salesforce and supports the various teams that use it, from the top of the sales funnel all the way down through it to customer onboarding, as well as customer support. The ideal candidate is a self-starter with greater communication skills that is comfortable with change.
What You’ll Do
- Build, update, and manage various Salesforce automations that interact with Standard and Custom objects to drive efficiency for our end users
- Configure Profiles, Roles, Permission Sets, and Sharing Settings to support our user base of 500+ users
- Resolve/Debug user and system errors in real time
- Collaborate with our team of System Administrators as well as contributors from other departments on Salesforce projects and integrations
- QC and test complex Salesforce automations created by team members as well as contractors
- Mentor team members on various Administrator tasks (i.e. provide guidance on building flows when needed, help with troubleshooting, etc)
- Proactive system maintenance including reviews of current processes and identifying areas of improvement (i.e. identify unused or underutilized platform features, etc)
- Keep up-to-date on Salesforce Releases, features, and best practices in order to make recommendations regarding implementations
Who You Are
- 3+ years overall Salesforce Administrator experience with Salesforce Administrator Certification (Senior Salesforce Administrator Certification is a plus)
- A passion for creating efficiency through the use of Salesforce Declarative Automation Tools with an emphasis on Flows
- Strong understanding of Salesforce Profiles, Roles, Permission Settings, Sharing Settings, and Security Settings
- An understanding of the sales processes within Salesforce from Leads to Opportunities and Quotes (experience with CPQ is a plus, experience supporting SaaS products is a huge plus)
- Experience working with relational data (experience with school data is a plus)
- Experience with Salesforce Workbench, SOQL Queries, and Data Loader (experience with Salesforce Service Cloud is a plus)
- The ability to work independently, as well as part of a team on multiple projects
- Eager to take initiative in a fast-paced, ever-changing, dynamic environment.
- Fueled by the opportunity to truly impact the education landscape.
- Something else? Tell us! We want to learn more about you
What We Offer
- Competitive pay, complete health insurance, 401(k) matching, bonuses, and an employee stock option plan.
- Flexible time off, 13 paid holidays, paid parental leave, wellness days, and a paid year-end holiday break.
- A robust catalog of benefits that support your professional growth and personal wellbeing: learning funds, lifestyle funds, online yoga & meditation classes, fertility & adoption reimbursement, giving funds with company match, and more
Plus the intangible:
- A varied and challenging role in a global and highly innovative high-growth company.
- Supportive, driven colleagues who have your back and share your passion.
The typical base salary range for this position is $95,000 – $125,000 plus variable pay per year. The range displayed on this job posting reflects the minimum and maximum target for new hire base pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.
Please share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for talented people.
GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.
Title: Support Engineer III
Location: Remote – United States
More and more companies are using GitHub Enterprise, so the support team is growing. When our customers have problems, they contact us and it is our goal to help them as quickly and awesomely as possible. We’re looking for Support Engineers in the United States to support our GitHub Enterprise product installed and managed in the customer’s virtualization environment. Your main responsibility will be to work with our customers via web interface, email, phone and chat to solve support tickets. Tickets are usually opened by internal system administrators, and can include investigating load or networking issues, debugging application errors, and discussing feature requests. You’ll also work with our engineering team to prioritize issues and development, and our documentation team to improve customer-facing resources. You don’t need to be a Git expert, but you do need to have technical experience and a passion for helping people. The position reports to an Premium Support Manager and works closely with other teams and leaders across the company.
GitHub works remotely and asynchronously as much as possible. While this role does not require you to live near our office, it will require some travel to meet with co-workers or attend company events.
This role will require working non-standard working hours, including weekends and holidays.
Responsibilities
- Solve complex customer support tickets often involving Linux servers, source code, and web application issues
- Effectively communicate technical information to customers and engineering groups at GitHub
- Work proactively with customers on activities such as coordinating upgrades, communicating upcoming features, and ensuring their installation is running smoothly
- Identify bugs and improvements in the GitHub Enterprise codebase
- Manage urgent customer outages during business hours
Required Qualifications
- Minimum 3 years experience providing technical support to large complex customer accounts
- Previous experience as a Linux System Administrator
- Familiarity with some flavor of production-level virtual machine (e.g., VMware ESX, Xen, KVM) and/or cloud providers
- General understanding of how modern web applications work
Preferred Qualifications
- 5+ years experience providing technical support
- Familiarity with Git and GitHub
- Ability to look through and understand code (Ruby / Bash)
- Stellar English and grammar skills
Minimum hourly rate of $35.34/hour to maximum $93.75/hour.
These pay ranges are intended to cover roles based across the United States. An inidual’s base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on inidual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.
Location: In this role, you can work remotely from anywhere in the United States.
#LI-Remote
Who We Are:
As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for iniduals and teams to write faster, better code.
Leadership Principles:
Customer Obsessed – Trust by Default – Ship to Learn – Own the Outcome – Growth Mindset – Global Product, Global Team – Anything is Possible – Practice Kindness
Why You Should Join:
At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We’ve designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote
We are also committed to keeping Hubbers healthy, motivated, focused and creative. We’ve designed our top-notch benefits program with these goals in mind. In a nutshell, we’ve built a place where we truly love working, we think you will too.
GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace ersity and invite applications from people of all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!
Please note that benefits vary by country. If you have any questions, please don’t hesitate to ask your Talent Partner.
Data Analyst
Experience
Min. 5+ years
Type
Full time
Location
Remote
Role Description
We are looking to expand our Data team with a data analyst to help create data-driven internal solutions for the Illuvium DAO. This involves combining data sources from domains such as blockchain, our games and marketing channels to lead to insights benefitting the DAO.
About Illuvium
Illuvium Labs is an independent game development studio based in Sydney, Australia. We develop blockchain based games for the Illuvium DAO. We have developed a strong culture of independence with our team, preferring candidates who can articulate their own vision and goals. We operate almost entirely remotely so each team member designs their own hours and work schedule. In the end all that matters is the delivered product. We hire based on people’s abilities to adapt and change quickly, valuing underlying core abilities above specific skill sets.
Responsibilities
- Proactively assist game designers, marketeers and developers in solving problems with data
- Use and monitor our artificial intelligence agents to help tune and improve our games
- Create insightful and clean dashboards to help the different compartments within Illuvium do what they do best
- Come up with new and creative insights using data and statistics to improve our products
- Deal with data-related ad hoc requests from the broader Illuvium team
Skills and Qualifications
- Have an intuition for solving problems with data
- Have a deep understanding of statistics
- High proficiency with Python
- Experience with Google Analytics, BigQuery and Looker Studio
- The ability to both work independently while proactively engaging with the Analytics team
- Experience visualizing and explaining data-driven solutions to internal stakeholders
- An interest in applying data analysis to the intersection of blockchain and gaming
Preferred Qualifications
- Experience with data analysis on gaming, blockchain and marketing is a big plus
- Understanding of both SQL and noSQL-based databases
- Experience with AWS
Location
All of our jobs are 100% remote and we are looking to find the best talent globally!
Global Human Resource Systems Manager
Locations: US – Remote Time Type: Full time Job Requisition Id: JR10357As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world.
Help Shape the Future of Chemistry and the World
From the frontline to the back office, every Chemours employee is part of something bigger than themselves as together we work to create a better world through the power of our chemistry.
Chemours is a $6.3 billion company with a portfolio of products and processes that enable technologies and products that people use every day in their lives. From cellular phones to lower emission vehicles, to 5G communications and clean energy from hydrogen, we’re collaborating with customers to make these innovations more capable. Simply said, we use our chemistry to change lives, shape markets, and redefine industries—one improvement at a time.
Chemours is seeking a Global Human Resource Systems Manager to join our dynamic HR Operations team! This position will report directly to the Director of HR Operations and can be based remotely within the US due to the time zone needs but we want to be flexible. Our HR systems, their ease of use and ability to support data analytics is a key strategic imperative for Chemours. This is the moment for us to advance our HR systems in order to:
More fully utilize manager self-service by simplification of systems, tools and processes
Increase data integrity to drive insights, dashboards and automation tools that help us action organizational goals (ESG, manning models, fatigue, etc.)
This will require:
- The relentless pursuit of continuous improvement driving refreshing simplicity into all HR systems, dashboards and tools including but not limited to Workday and Kronos
- Boundless energy identifying root cause issues and then implementing sustainable solutions ranging from simplifying processes, creating QRGs/education to automation
- Listening to the voice of the customer, collaborating across HR and Chemours leadership to design and build solutions that creatively deliver on customer needs
- A visionary who can picture how our systems will integrate with broader Chemours initiatives (e.g. Chemours Data Works) and build a strategy for our HR systems that will drive the choices we make in regards to effort and investment
- Ability to remain undeterred in the face of challenge and a high level of comfort and expertise with governance and change management
The responsibilities of the position include, but are not limited to, the following:
- Supporting Chemours strategy, leads the development of HR technology and systems projects, while ensuring the strategy, objectives and roadmap are aligned with the overall vision of HR Operations and HR as a whole
- Plans and builds a technology systems roadmap that integrates all vendors, technologies, and systems with company software systems/initiatives to maximize process efficiency and employee experience
- Provide leadership and guidance to functional consultants and technical developers to develop and implement HR systems inside the Employee Life Cycle
- Collaborate with Business Leaders and stakeholders from the People team, business/functional teams and centers of excellence on key system design and process decisions
- You are a master collaborator in this role, you’ll collaborate to support the business unit or function along with other human resources teams/members (including Business HR and COEs) and with business leaders/teams to develop technology solutions that improve performance and anticipate business needs
- You help establish proactive and responsive channels of communication to understand and address the tech needs of the organization in the areas of the Employee Life Cycle
- Implements talent management systems and drive data consistency in cooperation with HR management and based upon priorities set through partnerships and project owners
- Drive new releases from start to end: ensure governance, change management, project management capabilities and framework are being used for releases, change tickets, and projects, manage the re-release center, implement new configuration and coordinate test efforts across the HR organization when needed
- Partner with HR functional leads in Talent Development, Performance and Goals Management to drive best practice business processes leveraging system capabilities
- Serve as steward of user experience; monitor system adoption and user feedback; ensure the development of tools, support materials, and training to maximize system adoption and leverage for all technologies
- Oversee change requests from HR and IT to ensure that the scope of each approved project is executed with high quality and follows governance framework and processes
- Oversees and drives accountability & excellence in both performance and cost of third-party vendors and leads RFP (request for proposal process) as needed
- Remain up to date on innovations within Workday, Kronos and other HR Technologies
- Working knowledge of tools such as prism, discovery boards, Alteryx, power BI, tableau, etc. to the extent to know the best tool for the job or what is possible
- Leads and develops the HR systems team to advance capabilities and ensures goals and priorities are clear, leveraging internal resources on the most impactful work
In order to be qualified for this role, you must possess the following:
- Bachelor’s Degree in Human Resources, Business, Information Technology, Computer Engineering, Computer Science or related field
- 5 years of hands-on experience in HR Technology systems (Workday, SAP HCM, Success Factors)
- 2 years of previous leadership experience
- 2 years of project implementation experience
- Strong project management, change management, presentation, and facilitation skills required
- Ability to creatively problem solve and provide options
- Ability to talk about data to stakeholders and provide guidance during critical times
- Excellent communication skills both written and verbal
- Experience in one or more HR systems within specialty areas like Payroll, People Development, Career Development, Succession Planning, Performance and Goals Management
The following is preferred for this role:
- Certified Project Management Professional (PMP)-PMI
- Proficiency with Workday systems
Benefits:
- Competitive Compensation
- Comprehensive Benefits Packages
- 401(k) Match
- Employee Stock Purchase Program
- Tuition Reimbursement
- Commuter Benefits
- Learning and Development Opportunities
- Strong Inclusion and Diversity Initiatives
- Company-paid Volunteer Days
We’re a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it—by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life. And we’re proud to be Certified™ by Great Place to Work®.
Learn more about Chemours and our culture by visiting Chemours.com/careers.
Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws.
Chemours is an E-Verify employer
Candidates must be able to perform all duties listed with or without accommodation
Immigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this position
In our pursuit to be the greatest place to work, we know that a critical element to enhancing our employee experience is to assure we’re operating with a solid foundation of trust. At Chemours, this means being transparent about how we pay our employees for the work that they do.
Pay Range (in local currency): $134,400.00 – $210,000.00
Chemours Level: 28 Annual Bonus Target: 16% The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and inidual performance and subject to the terms and conditions of the specific plans.At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say “We Are Living Chemistry.”
About Us
A new company. A new purpose. A new commitment to customers and chemistry. We are Chemours. And even more exciting is how our employees are committed to be catalysts for better. The word “ours” is in our name intentionally. It is about our employees, our customers and our world. Our values are simple: We seek to put our customers first always. We encourage creativity and simplicity. We give you the ability to operate with the innovation and enthusiasm of an entrepreneur. We are obsessed with making our world safe and we do this all with unshakable integrity – doing what is right. See chemistry in a different way at Chemours.Title: Lead Technical Quality Manager – Northeast Market Unit
Additional Locations: Virtual – USA
Work Area: Consulting and Professional Services
Expected Travel: 0 – 50%
Career Status: Professional
Employment Type: Regular Full Time
What you’ll do
As the Lead TQM, you will:
- Lead Premium Engagement program
- Lead analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
- Lead engagement planning of Premium Engagement services to customer situation/requirements, solutions, create a value proposition, secure customer alignment, contracts, including working with account teams, solution or industry experts, partners, executives, and delivery support teams
- Lead engagement quality and execution of Premium Engagement services, including governance, top issue/escalation management, executive reporting & presentations, resource staffing, procurement, contract management, and services delivery
- Lead engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops
What you bring
- Strong SAP business and technical solution architecture expertise.
- 8 -10+ years of hands-on experience with SAP’s Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies.
- Experience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred.
- SAP project management, value management, and quality management practices
- Experience leading design, implementation, and change management projects
- Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience
- Experience working with c-levels, senior leaders, influencers, and trusted advisors
- Strong facilitation, negotiation, and de-escalation skills
- Bachelor or Master’s STEM Degree: Science, Tech, Engineering, Math or equivalent experience in the field of technology
Meet your team
SAP Premium Engagement Lead works with customers with Premium Engagement contracts and is responsible for leading the overall orchestration of delivery of contracted services.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 146,000 – 326,100 USD.
Title: Technical Support Engineer II
Location: Remote
As a Tier II Technical Support Engineer, you’ll handle our most complicated cases by communicating directly with our customers via our Support Center. A strong ability to communicate in writing is more than nice to have.
Day-to-day, you’ll triage and work our most challenging support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. Our customers are core to everything we do (it’s in our name!) – so it’s key to bring your passion to customers and help solve their problems to advocate for product improvements.
Today, our Technical Support team is powered by Help Scout for ticketing, Github Issues for bug tracking, and Zapier for automating support team workflows. You’ll primarily support our customers through email, but an occasional video call is possible as the situation demands. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues.
Interested in growth opportunities? So are we. Our Technical Support Team has a variety of career paths, such as our Engineering, Product, or Customer Success Teams. We’re in search of folks who want to develop professionally as Customer.io grows.
Some things you’ll do
- Investigate and solve escalated requests to Tier II in the Tier II Technical Support mailbox and document the steps you took to locate the answer.
- Identify patterns in escalation requests and help detect incidents
- Provide insight to business leadership and Product/Engineering teams regarding trends in frequent issues/customer struggles.
- Make meaningful and tracked contributions to ticket mitigation efforts & help develop/iterate de-escalation touch points such as Zoom support.
- Contribute to Escalation based KPIs – such as 20 minutes or less escalation time for platform-related incidents/degradations.
As you level up to an expert, you will:
- Take on Tier II tickets and escalations relating to your specialty area
- Take responsibility for keeping up to date on developments within the feature
- Provide internal support and coaching to your peers on Technical Support, Customer Experience, and across the org.
- Upon invitation, join the GTM (Go To Market) team to act as the TS leader for successful launch and post-launch support planning
Tier II TSEs will also have the opportunity to take on the role of Enterprise Technical Support:
- Be a dedicated escalation representative for high-profile and high-value customers
- Occasionally join CSMs for customer calls as required, based on the technical needs of the customer and where they are in their journey
- Contribute to 110% of Net Recurring Revenue goal
- Mitigate executive-level escalations
- 2-hour first response SLA
- Contribute to the customer hitting 80% of their CIO deadlines on time.
About you
- You have a deep curiosity for all things technical
- You enjoy interacting with customers, have strong empathy for their struggles, and are adept at customer-facing communications across a variety of channels (email, call/zoom)
- You enjoy solving problems and unsticking customers
- You are flexible and able to adapt to changing needs of the team, the customers, and the queues of the moment
What we’re looking for
- Knowledge of SAAS stack troubleshooting basics, including but not limited to:
- Log analysis
- SMTP and domain configuration
- Postman, curl, or similar testing tools
- Excellent communication skills, including occasional customer calls
- Interest in supporting and mentoring the TS team
About Customer.io
Our mission at Customer.io is to power automated communication that people like to receive. Today over 4,700 internet businesses use Customer.io to manage, send, and track performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.
We are offering a starting salary of $xxx – $xxx USD depending on experience and subject to market rate adjustment.
Benefits at Customer.io include:
- Unlimited PTO – we encourage 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
- 100% medical, dental, vision, and supplemental insurance for you and your dependents
- 12 weeks paid parental leave – for birth, adoption, or foster care
- 401k retirement matching – up to 5% dollar for dollar match to retirement contributions
- Health and wellness allowance – Up to $200 USD per month that can be used for your healthy living needs, including gym membership, acupuncture, massage, or bike repairs
- Home office stipend – Up to $2,000 USD to help you get your home office set up so you can do your best work
- Internet + cell phone reimbursement – Up to $200 USD per month for your internet and cell phone plans
- Co-working space reimbursement – Up to $300 USD per month for those times you’d prefer to work in a co-working environment
- Learning + development – Up to $2,000 USD reimbursement per year to use on conferences, books, classes, or workshops – anything that will help you develop your skills
- 1 month paid sabbatical after four years at Customer.io – to treat yourself to a vacation, or spend however you choose
- 1 annual company retreat per year and opportunities to meet in smaller groups throughout the year
- Flexible schedule, work anywhere you want! – as long as you have a reliable internet connection and some overlapping work time with your manager, you can work where and when you want
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on erse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Join us!
Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!
Title: Support Manager
Location: Remote in the United States
About Splash
Our mission is to develop the most innovative event technology on the planet to help marketers reach and engage their target audiences. From simplifying event asset creation to capturing attendee insights and measuring event impact, Splash enables marketers to efficiently scale event programs and connect event-driven engagement to business results. More than half of the Fortune 500 use Splash to streamline event marketing execution and optimize performance.
What we’re looking for
The Support Manager is a strong people leader who has the ability to balance short and long-term strategy while executing at a tactical level. We are looking for someone who is collaborative, passionate about coaching future leaders, takes initiative with minimal supervision, and holds high regard for the customer experience.
In this role, you’ll get to
- Manage high-performing team members globally
- Provide team with coaching, training, and skill-development opportunities
- Give ongoing, constructive, and timely feedback to performance
- Deliver on key performance indicators (CSAT, response time and resolution time) and guide team towards quarterly and annual goals and KPIs
- Recruit, hire, and train new team members
- Identify and implement process enhancements to continually improve customer experience
- Work with leadership in leveraging data and insights to construct a narrative, inform the product roadmap and reduce tickets.
- Work with Support and CX leadership, as well as cross-functionally across the business with leadership and other teams, to help drive alignment and collaboration.
- Act as a resolution driver and main customer-facing point of contact for complex issues and escalations, coordinating cross-functionally where needed
- Collaborate on strategic planning, goal setting, and team scaling
- Manage team staffing levels and scheduling across email, phone, and chat channels
Who You Are
- BA/BS preferred or equivalent work experience with demonstrated proficiency
- 3+ years of Customer Support experience
- 2+ years of management experience
- Experience in Enterprise SaaS technology
- Experience building teams and establishing workflows
- Experience with integration systems (e.g. API, Salesforce, Marketo) is a plus
- Excellent verbal and written communication skills is a must
What we offer and other fun stuff!
We’re taking a new and improved approach to compensation and the way we #takecare of our Splashers. An approach that makes a lot more sense in this remote world we live in and looking toward the future of work. You can read more here. In a nutshell, we offer
- Competitive base salary and stock options. Our success is your success
- Brand new MacBook Pro / Linux and monthly stipend for work-from-home expenses.
- Great healthcare benefits, with paid coverage for you and your family
- Unlimited vacation days, with Splash-specific days off and 2 extra Mental Escape (M.E.) days per month to unplug from work
- Remote first organization
- A bunch of other great perks/benefits that would make this description too long if we included it
It doesn’t stop there! Although we’re a remote company, we understand the importance of in-person connection. We have a yearly company offsite (pending it being safe health-wise) and fun virtual events with the rest of your team and the company (IRL too when it’s safe!).
What’s next?
If you’re interested in joining the team, apply below and you can expect to hear from us soon . Please give us at least 2 weeks to get back to you. We promise we’re not ignoring you, playing Pokemon all day, or listening to the new J. Cole album on repeat (even though it’s ). It just takes a little TLC to go through all the applications and see if there’s a possible fit for you here.
When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you are looking for, the skills and experience you bring, what similar jobs pay and make sure there’s fair pay among those you’ll be working with. The base compensation amount for this role is targeted at $85,000 – $95,000 for those who are located in the United States. In addition to your cash compensation, every full-time employee will be able to participate in our employee equity program. Final offer amounts are determined by multiple factors including your experience and expertise and may vary from the amounts listed above. What we can’t quantify for you are all the exciting challenges, supportive team, and amazing culture we enjoy. Please click here to gain invaluable insights from our Splash Culture Book.
At Splash, we believe that big ideas and great communities come from a team that celebrates ersity of all kinds. We are committed to being an equal opportunity workplace and encourage people from all backgrounds to apply.
We collect personal information (PI) from you in connection with your application for employment with Splash, including the following categories of PI: identifiers, 8 personal records, 9 commercial information, 10 professional or employment information, 11 non-public education records 12 and inferences drawn from your PI. 1314 We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at [[email protected]].
Senior Games Analyst
Berlin, Berlin, GermanyProductFull time
Remote
Description
Carry1st is Africa’s leading publisher of mobile games and digital content. Operating at the intersection of games, fintech, and web3, we scale awesome content in frontier markets by solving hard problems. We develop, licence, and publish games and monetize them effectively with our proprietary platform. We are backed by blue-chip investors like: Andreessen Horowitz, Google, Riot Games, Bitkraft, and Nas.
As Sr Games Analyst, you will be responsible for driving enjoyable player experiences and sustainable player LTV by analysing in-game behavioural data, progression trends, and purchase propensities. You will be the go-to analyst for generating efficient insights on games engagement and games economy – supporting our Product teams in driving game evolution to success. As a senior analyst in our Data org, you will work closely with our VP Data in developing frameworks for scaling games analytics as our titles multiply.
You will
- Develop core framework – models, insights, metrics – for understanding the success factor of a game by exploring various methodologies of understanding player engagement, player retention, and game economics
- Translate and tailor this framework for specific games to understand ongoing performance and long-term trends via effective dashboards – KPIs and visualisations
- Partner with Product stakeholders and take the technical lead in designing experiments that explore different scenarios and key dependencies
- Advise Growth on feedback loops to optimise user acquisition via LTV segmentations
- Develop behavioural and value player segmentations that drive deeper thinking about game economies
- Bank general customer and game insights to drive Carry1st’s strategic direction via new business models
Requirements
- Degree in Economics, Physics, Statistics, Complex Systems or similar
- Minimum 3 years experience in mobile games analytics
- Strong mathematical and statistical acumen
- Solid SQL skills and practical analytics/data science experience with Python
- Strong analytical and problems solving skills as a foundation for adaptability in an ambiguous and agile environment of erse backgrounds
- Ability to effectively communicate complex insights and hypotheses to business stakeholders
Benefits
Carry1st is a fast-growing, dynamic place to work. And while we are laser focused on building the flagship mobile internet company in Africa, our team is fully remote and 100% global – with people in 25+ countries!
At Carry1st, you will
- Build awesome, industry-changing products, every day
- Grow with a VC-backed startup at the intersection of gaming, fintech, and web3
- Work from anywhere in the world with international teammates
- Own shares in the Company – enabling you to benefit from the value you create
Some additional perks
- Co-working excursions: Travel to meet your colleagues in cities around the world
- Awesome equipment: Get everything you need to work effectively
- Remote working allowance: Put an additional $600 / year to optimise your WFH experience
- Learning and development: Attend courses, conferences and training events
- Social events: Participate in regular company events to relax and connect with teammates
- Birthday leave: Enjoy a paid day off on your special day
We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. Join us!
Security Engineer
REMOTE
United States
Technology
Full time
SE-US-0411
Description
11:11 Systems is looking for an experienced Security Engineer to aid in the management, deployment, and support of network security components within our engineering team. The ideal candidate will be energetic, adaptable, detail oriented, and have experience with network and security technologies. This is a full-time remote position based in the United States and reporting to the VP, Engineering and Technology.
Responsibilities
- Provide support for managed security solutions including firewalls, switches, log aggregation, and other security platforms
- Observe incoming alerts and respond to issues in accordance with documented Service Level Objectives
- Assist as an escalation point for security related requests
- Perform the configuration, deployment, integration of security solutions and of any enhancements to existing security solutions in accordance with best practices
- Identify and communicate security risks, threats and vulnerabilities of networks, systems, applications, and new technology initiatives as requested via customer change requests
- Ensure the confidentiality, integrity, and availability of customer and company systems
- Maintain and audit operational configurations to ensure compliance with standard baselines; improve baseline configurations as new risks and threats emerge
- Maintain working knowledge and comprehension of current threats, risks, and exploits through news, media, and industry
- Other duties as assigned
Requirements
Required Skills
The following skills represent the minimum requirements to be considered for this position:
- Experience in network administration or information security Network+ certification or obtained within 180 days required
- Security+ certification or obtained within 180 days required
- Excellent analytical and problem-solving skills as well as interpersonal skills to interact with team members
- Demonstrated experience with network and security technologies, including IPv4, TCP/IP, LAN/WAN design theory, static/dynamic routing protocols, NAT, next-generation firewalls, endpoint security, network access control, etc.
- Working knowledge of security frameworks such as ISO, NIST, CIS, etc.
Preferred Skills
The following skills represent additional proficiencies preferred to be successful in this position:
- Demonstrated knowledge of various security methodologies/processes and technical security solutions (firewall and network/security devices)
- Knowledge of common tactics, techniques and procedures and common frameworks
- Ability to multi-task, prioritize, and manage time effectively
- Very strong attention to detail
- Excellent interpersonal skills and professional demeanor
- Excellent verbal and written communication skills
Benefits
- Competitive Salary
- Commission Plan
- 401k Plan with Company Match
- PPO Healthcare Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Paid Vacation & Holidays
- Extensive Training
About 11:11 Systems
11:11 Systems was created to deliver a fully integrated and unified network experience, providing our customers with visibility, control, and decision making to simplify their requirements through one experience: simplified, synchronized, and optimized.
11:11 is invested in creating a new model empowering its customers and partners to “RETHINK CONNECTED”. Fully integrated, fully automated. All services, all activities, all data, all performance, powered on a single platform.
UX Research Manager
at GitLab
Remote
The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.
As a UX Research Manager at GitLab, you will be responsible for guiding and leading a team of UX Researchers, conducting strategic research studies, while contributing to the direction of the GitLab product and our UX Research team.
Here are some key resources to review:
- UX Research Handbook page
- How we prioritise research
What you’ll do in this role:
- Lead, mentor, guide, advise, and manage a high performing team of up to 7 UX Researchers.
- Create an open and collaborative culture based on trust in the UX Research team.
- Manage the Research Operations portion of the team, which consists of participant recruitment, tracking, outward communications, budgeting, and tooling.
- Set clear expectations and goals for UX Researchers while holding them accountable for success.
- Provide clear, actionable feedback and support to develop and grow UX Researchers.
- Demonstrate, explain, and teach others how to apply a range of research methods, understanding the balance and trade-offs between scrappy research and rigor.
- Occasionally conduct research studies. Your research should consist of a mix of problem validation, foundational research, and strategic research projects.
- Regularly sync with Product Management Directors to understand strategy, discover blockers, manage quality, and help ensure UX Research prioritization.
- Develop, iterate on, and utilize reusable research project prioritization approaches for UX Researchers to leverage within their own teams. Work with UX Researchers and Product in applying these approaches to ensure UX Researchers have a clear set of prioritized research projects.
- Actively seek out difficult impediments to our efficiency as a team (such as process, tooling, etc), and propose and implement solutions that will enable the entire team to work more efficiently.
- Exert significant influence on the overall objectives and long-range goals of the UX Research team.
- Form a working understanding of the technology and features of the stage groups to which your direct reports are assigned, and have working knowledge of the end-to-end GitLab product.
- Evangelize research. Share user insights with the broader organization and externally in creative ways to increase empathy.
- Actively contribute to UX Research processes, documentation, and repositories.
- Engage in social media efforts, including writing blog articles and responding on Twitter, as appropriate.
You should apply if you bring:
- Expert-level knowledge in the field of UX Research with a significant amount of experience in hands-on research.
- A few years or more of experience managing UX Researchers and Research Operations.
- Effective verbal and written communication skills.
- Excellent collaboration skills.
- A proven record of driving change through UX Research.
- Passion for the field of UX Research.
- Experience evangelizing research. You’ll share user insights within the broader organization and externally in creative ways to increase empathy.
- Able to use GitLab to plan/manage work and update the company handbook.
- Share our values, and work in accordance with those values.
- Ability to work to the practices we follow in Leadership at GitLab
Also, we know it’s tough, but please try to avoid the confidence gap. You don’t have to match all the listed requirements exactly to be considered for this role.
Hiring Process:
Our hiring process for this position typically follows six stages including a take-home assignment. The details of this process and our leveling structure for this role can be found in the job families page of the Handbook.
The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
Colorado/Washington pay range
$128,800$248,400 USD
California/New York/New Jersey pay range
$128,800$276,000 USD
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
Technical Writer
- R11457
- Remote, United States
- Sales (SL)
- Full time
About This Role
As Zoom’s Global Architect team grows, we are looking for a Content & Creative Technical Writer who is responsible for creative problem solving for all of Zoom’s technical sellers. In Zoom’s competitive market, agile content creation is crucial to sellers abilities’ to win deals and quickly fill any gaps.We value a background in content and design to be successful in Zoom’s rapid, results-focused work environment. The right candidate will apply creative skills to solve sales problems alongside a team of technical sales architects.
Responsibilities
- Technical Content Creation: Manage the scope and creation for internal and external-facing technical sales assets. Work with solutions engineering, leadership, product, and marketing teams to identify content gaps. Create polished, professional content and templates to fill these gaps.
- Research and Discovery: Work with Product Management and Engineering resources to gain a hands-on understanding of product capabilities, limitations, best practices, and considerations that should be articulated to Zoom customers.
- Project Management: Assess and prioritize incoming requests, coordinate efforts between Sales, Engineering, Product Management, and Marketing functions to maximize impact and reduce duplication of work.
- Sales Communications: Identify what information that is valuable to the solution engineering team, and determine the best format, channel, and strategy to convey that information for maximum visibility and retention.
- Technical Design: Create and manage aesthetically-pleasing visuals and standards for technical sales teams to use in documents, architectural and protocol flow diagrams, and presentations. Break down highly technical concepts into explainable combinations of written text and supporting visuals.
- Prepare communications for distribution so technical sellers can accurately and efficiently convey content and appropriate messaging to their customers and prospects.
- Works both independently and collaboratively with cross-functional teams while communicating project timelines to team members
- Helps scale the team through new ideas for content, processes, etc.
- Create documentation, organization, and clarity around what content is available to the Sales organization, to help Solution Engineers find the right content and use it to engage prospects at the right time
Required Skills
- 5+ years in a Technical Sales Enablement, Technical writing, Marketing, or a Creative field
- Has strong analytical and problem-solving skills, self-motivated, personable, with strong attention to detail
- Loves to learn and deeply understand new or emerging technologies
- Ability to distill complex asks into clear, elegant, and focused messaging
- Experience developing and applying visual branding to content
- Experience copywriting to create compelling narratives
- A track record of problem-solving without having all the answers
Preferred Skills
- BS/BA degree preferred, but not required
- Experience with Coda and Confluence
- Instructional design/training experience a
- Experience with Marketing or Sales Enablement
- SaaS Collaboration experience preferred
Portfolio
Please be prepared to share your portfolio/body of work.
Salary Range or On Target Earnings:
Minimum:
$89,800.00
Maximum:
$209,600.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom’s benefits is on our careers page here.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote.
Technical Support Specialist – 100% Remote
Remote
lansing, Michigan, United States
Job description
Hostaway is the fastest-growing global SaaS start-up in the vacation rental industry. Our products provide the best and most cost-effective solutions for property managers and vacation rental owners. Our major partners include Airbnb, Upgrade to see actual info, Expedia, and several other leaders in the industry.
Since launching in 2015, Hostaway has been rapidly expanding our teams in Toronto, Barcelona, and many other remote locations.Work with us. Grow with us. Win with us.Our Technical Support Team is looking for Technical Support Specialists. You will be responsible for educating and assisting our customers. We are looking for new team members that are comfortable with tech, professional, fluent in English, and customer-focused.
Job requirements
Requirements:
– Experience in a SaaS Start-up
– Can work from 9am to 6pm Eastern Standard Time
– Can work weekends – Previous experience in B2B/customer-facing role – Comfortable writing/speaking English – You are comfortable with extensive knowledge of various tools/tech i.e Zendesk, Slack, Jira, Confluence, Google apps – Customer-centric, adaptable, and common sense describes you best Please attach your Resume or CVResponsibilities:
– Assist our clients with various issues that might come up in the Hostaway platform via Phone and Email. – Ability to understand the sense of urgency and balance that with quality responses leading to solving customer issues. – Ability to write documentation and update User Guide as needed.Senior Data Analyst (m/f/d)
Remote or Berlin
Pitch is the collaborative presentation platform for modern teams. With a focus on real-time collaboration, smart workflows, and intuitive design features, we make it fast and delightful for teams to create and deliver beautiful presentations. Our presentation and template galleries give everyone the ability to publish their own standout work, learn from one another, and find the creative spark for their next presentation. Tens of thousands of teams have made the switch to Pitch, including top brands like Intercom, Superhuman, and Notion. We’ve raised over $135 million to date, and have been recognized by FT-backed Sifted as Europe’s Top B2B Soonicorn in 2022. And we’re just getting started.
We built Pitch for people who are thirsting for a better way to design, collaborate on, and share presentations. In order to improve our product, we continuously seek to improve our understanding of the user journey from first hearing about Pitch, to creating the first deck, to inviting team member to collaborate, and beyond.
One lens we’ve relied on to better understand this complex journey is data.
As a Senior Data Analyst on our Analytics team, you’ll shed numerical light on the many mysteries that await us as we build and position Pitch as the greatest presentation tool known to humanity in 2023 and beyond.
What you’ll get to do…
- Inform and influence our growth and product strategy through data exploration.
- Collaborate with Marketing, Sales, User Research, Customer Support, Finance and Product to make data-driven insights and recommendations.
- Design and build scalable data models.
- Play a key role in enabling and promoting self-service analytics among stakeholders in the wider organization.
- Guide teams through experimentation-based execution.
- Partner with Data Engineering to maintain and extend our Data Warehouse (SnowFlake), improve data quality and documentation.
This role is perfect for you if you bring…
- 4+ years of experience as a Data Analyst, Data Scientist, or in a relevant field.
- High proficiency in SQL and comfortable navigating data to perform a wide range of analyses.
- High proficiency in using BI tools.
- Experience working with DBT
- Experience with Git.
- Strong communication skills with both technical and non-technical stakeholders
- Experience in playing the role of project manager when the occasion calls for it.
Not a must, but it would be great if you have
- Experience in SaaS business models.
- Experience with marketing analytics.
- Experience with Python
- Understanding of statistical concepts like causal analysis.
Curious what it’s like to work at Pitch? Find out more about how Pitch operates as a remote-first company through using powerful collaboration tools and dogfooding our own products!
Pitch was founded in Berlin, but as a remote-first company, our team works together from all over the world. With that mindset, we’re building an inclusive workplace that invites erse perspectives, and values talent from erse personal and professional backgrounds. For more specifics on how we honour our commitment to ersity in our hiring process, check out our Recruiting D&I Pledge.
Sounds like a good fit? Join us on our mission to enable every team’s best thinking – we look forward to hearing from you!
Not quite sure whether that’s a role for you? No problem! If you can’t find any open role that caught your eye, but are interested in working at Pitch, you can always submit your resume here. We will follow up as soon as we open up a position that matches your skillset and aspirations!
Technical Writer (REMOTE) | Req#3106
Remote, United States
Description
ActioNet has an immediate opportunity for a Technical Writer for an exciting project. This position can be supported remotely from home (within the Continental U.S.). This position offers outstanding self-driven learning potential, expects a high level of commitment, collaboration with various teams and inherent work ethic.
Responsibilities- Design and write technical illustrations as needed to facilitate understanding of technical material and upon customer request.
- Develop other documentations as requested by the customer.
- Demonstrated ability to produce quality documents within compressed schedules.
- Demonstrates ability to translate complex business and system concepts for communication to erse audiences and to perform business process analysis and accurately capture process information for use within documentation products.
- Has the ability to provide team members with MS Word and Excel problem-solving support.
- Ability to develop documentation standards and development procedures when none are present.
Qualifications
- Bachelor’s degree in English, Computer Science, Software Engineering, Engineering, or equivalent.
- 5 years’ experience working in and Agile Scrum environment writing technical documentation for the software product, application, and product releases
- 2 years of expertise with Adobe RoboHelp or Confluence is a Plus.
- Experience in understanding and communicating all technical aspects of a software product to both highly technical and non-technical users
- Experience in developing technical documentation and education materials to support user experience (user guides, integration guides, installation/configuration instructions, developer guides)
- Knowledge of document publishing tools including advanced Microsoft (MS) Word, Adobe PDF and PowerPoint functions, including use of document templates and styles.
- Knowledge of Agile documentation principles.
- Technical proficiency, and practical knowledge in the use and application of the latest versions of JavaScript
- Technical proficiency, and practical knowledge in the use and application of HTML5
- Technical proficiency, and practical knowledge in the use and application cascading style sheets (CSS)
- Ability to quickly ascertain and understand complex applications, diagrams, user requirements, and designs with minimal assistance
- US Citizenship NOT required but must be able to pass a background check.
ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 24+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!
Why ActioNet?At ActioNet, our Passion for Quality is at the heart of everything we do:
- We are committed to make ActioNet a great place to work and continue to invest in our ActioNeters
- We are committed to our customers by driving and sustaining Service Delivery Excellence
- We are committed to give back to our Community, help others and make the world a better place for our next generation
ActioNet is proud to be named as a Top Workplace for the ninth year in a row (2014 – 2022). We have 98% of Customer retention rate. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation.
What’s in It For You? As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. Are you ready to make a difference? ActioNet is an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Title: Software Engineer, Storage
Location: United States – Remote
About the Team
The mission of the Storage Infrastructure team is to build and operate online stateful systems that are reliable, scalable, and easy to use for the rest of DoorDash engineering. The team is responsible for understanding the product engineering’s evolving requirements and evaluating and producing the technologies that would serve the company effectively in the long run. The team currently supports Amazon Aurora, Cassandra, CockroachDB, Kafka, and ElastiCache.
About the Role
As a Software Engineer, you will be responsible for the most critical long term technical roadmap of the storage team. You will be working with the latest technologies through vendor relationships and proof of concepts, solving large complex problems, and defining new technology-enabled opportunities. You will use your skills and experience in guiding the engineers and the management leadership on the right technical choices, mentor several senior engineers and hold a high bar of technical competency.
You’re excited about this opportunity because you will
- You are a technology leader. You excel at mentoring and guiding a fast growing organization in setting the right architectural patterns, handling build vs buy decisions, working with various vendors in the database/storage space, making judicious investments in the right areas anticipating what the company needs a few years down the road.
- You think of quick wins while planning for long term strategy and engineering excellence. You are excited about breaking down large systems into manageable, sustainable components that can be iterated on.
- Drive decisions on complex or ambiguous storage architecture issues, coordinating with product team to determine requirements, and ensuring improvements are successfully implemented and monitored, finding ways to increase efficiency.
- You are excited about cross collaboration with stakeholders, external partners and peer engineering leaders.
- You love rolling up your sleeves to get down to the lowest level of detail.
- Maintain, troubleshoot and be on call for engineering and operational support
We’re excited about you because
- You have 6+ years of professional experience building and operating scalable, fault-tolerant, highly available distributed systems.
- You have hands-on experience and expertise with large scale distributed database or caching systems (Ex: PostgreSQL, DynamoDB, CockroachDB, Redis, etc)
- Deep understanding of Database internals and query performance tuning.
- Backend service and tool development in Golang, Kotlin and/or Python
- You have experience with incident response, disaster recovery, and are interested in making systems highly available.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate erse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a erse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Compensation
The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
In addition to base salary, the compensation package for this role also includes opportunities for equity grants.
California Pay Range:
$149,500$238,000 USD
Colorado Pay Range:
$149,500$214,500 USD
New Jersey Pay Range:
$149,500$238,000 USD
New York Pay Range:
$149,500$238,000 USD
Washington Pay Range:
$149,500$238,000 USD
User Researcher III
Location: Fearless HQ or Remote
Fearless is looking for a User Researcher III to add to our erse team of 250+ employees (and counting!).
What you’ll be doing
We’re looking to change the world by building software with a soul, and we want your help.
The User Researcher III collaborates with cross-functional teams and stakeholders to evaluate current and upcoming user research needs. They work to improve the definition of products and services which can then be used to determine user, customer, and organizational requirements. They set the direction of delivery and operationalize research efforts to provide actionable and meaningful data-driven insights representing actors, tools, and processes. They are experienced practitioners who are able to plan and facilitate user research activities for larger teams and more complex services.
We need your User Research skills! What other skills will help you succeed at Fearless? Glad you asked! We’re excited about candidates who can accomplish the following:
Responsibilities and Contributions
Organizational and Leadership Role
- Builds scalable user research solutions for multiple cross-functional teams, as well as Business Development strategies for new opportunities.
- Cultivates a community of growth and development through coaching and mentoring others to develop their professional skills.
- Grows our design community and strategies, leads discussion of design practices and standards, and contributes to practice area communities and activities.
Functional Role
Collaboration & Communication
- Provides specialized expertise in the design and layout of graphical user interfaces, particularly, screen layouts and functionality for client-server applications (e.g., Microsoft Windows presentation screens).
- Advises designers, researchers, and other team members on usability trends, practices, and the choice and application of research methods to assure best practice.
- Coaches and mentors inexperienced teams to adopt user-centered practices and embed them into an agile workflow.
- Mentors, stewards, and directs other Designers and Researchers to improve the quality of their work.
- Ensures cross-disciplinary involvement in carrying out research plans by assigning and managing progress toward research and participant management tasks, working with the Scrum Master to remove any blockers.
- Advises the team and customer on how to adopt a user-centered, evidence-based approach to defining requirements and implementing solutions.
- Builds, maintains, and promotes a research repository for teammates that enable teams to continually assure, improve, and innovate their practices to generate clear and valuable findings.
- Works with Visual Designers to help translate insights into visual artifacts and products.
Research & Analysis
- Conducts studies, testing and evaluation of screen prototypes for functionality, ease of use, efficiency, and accuracy.
- Analyzes and synthesizes qualitative and quantitative data to generate strategic and tactical insights along with actionable recommendations that drive product design, service improvements, and innovations that improve user experience.
- Develops and executes well-crafted research plans with clear research objectives.
- Strongly adheres to research ethics and privacy guidelines for specific client needs, clarifying privacy restrictions with the client and teammates and triaging efficiently in the event of a privacy breach.
- Sets the direction of delivery and the collection of user experience metrics in the course of collaboration with Designers, Engineers, Product Managers, and Product Owners.
- Defines and champions research processes and tools that enable teammates to better incorporate and improve research in their work.
- Advocates for inclusive practices and helps teams design and deliver accessible products and services that work for all users.
- Plans and facilitates participatory and iterative design activities, such as observational studies, customer interviews, usability testing, and other forms of requirements discovery.
Essential Skills, Experience, or Competencies
Must-Have Skills
- Demonstrated expertise in the sustainability and consequences of design decisions.
- Demonstrated ability to make decisions characterized by managed levels of risk and complexity.
- Demonstrated expertise in using strong influencing and communication skills to identify solutions that meet user and business needs.
- Demonstrated expertise in managing stakeholder relationships and expectations.
- Industry expertise in recruiting public and Government-targeted end-users for specific research.
- Demonstrated expertise in implementing a wide variety of research and synthesis methods applied across complex products and services.
- Demonstrated expertise in understanding behavioral analysis and statistical concept studies.
- Demonstrated mastery of practice in communicating and creating presentations of visually and verbally engaging content.
- Knowledge of the social and technological context for Government services.
- Excellent attention to detail and strong organizational and time management abilities.
- Advanced knowledge of technologies used to build and operate Government services.
- Experience with DesignOps and ResearchOps, operationalizing processes such as participant recruitment and screening, transcription, and knowledge management.
- Ability to operate and manage work, strategically reason, build relationships, and influence others.
Icing-on-the-Cake Skills
- Experience with remote testing tools.
- Broad knowledge of service design, visual design, interaction design, content design and/or user research.
- Experience working with Government customers.
- Advanced understanding of agile processes and ability to advise colleagues on how and why agile methods are used and be able to provide a clear, open, and transparent framework in which teams can deliver.
What else you should know?:
Our people make us who we are. We believe that every member of the Fearless team has something to share, and we value the unique viewpoint you’ll bring to our community. But we value your community, too, so we offer fulfilling work that stays in balance with the rest of life. Because everyone has different needs, desires, and goals, our benefits offer the choices and flexibility that our team members need to live well and succeed. Here are a few highlights of our benefits package:
- Flexible schedule
- Family-friendly workplace
- 14 days of PTO allowance (not accrued so you get it up front!) PTO + 8.75 days sick leave + 11 federal holidays + your birthday off!
- 100% coverage of the employee-only premium for HSA, HMO, or PPO plan and Employee Wellness Plan
- Tech, education / training, and snack allowances
- Free parking in downtown Baltimore / public transit coverage
- Safe Harbor 401(k) plan with employer contributions and immediate vesting
Location:
- In-person, hybrid, and remote options are available. Our offices are located in Baltimore and Montgomery.
- All new employees must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for the position. Reasonable accommodations for qualified exemption requests will be considered.
Our Compensation System is designed to reward remarkable work, grow your impact and support the whole you over the course of your career.
We believe in paying people fairly, so we’ve established a compensation model aimed to ensure everyone at Fearless regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or negotiation skills is given equal pay for equal work.
Our approach to compensation is intended to ensure our total package serves all of your needs and includes base pay, medical and other benefits, performance rewards, 401k matching, plus a few perks (tech and wellness reimbursement programs)!
Our salary ranges are determined based on role, level and location and provide team members salary growth within a salary grade over time. Team members automatically progress within a salary range through annual increases (given to reward service at Fearless) or merit increases (given to reward and inidual’s demonstrated performance and growth within the position). Fearless team members are also eligible for discretionary bonuses based on company performance.
The salary ranges for this position based on location are listed below. The base pay range is subject to change and may be modified as a part of our annual salary range review.
- AL, FL, GA, TN Residents: $90,015 (min) – $117,019 (mid) – $144,024 (max)
- NC Residents: $92,799 (min) – $120,639 (mid) – $148,478 (max)
- DE, MD, PA, TX, VA Residents: $97,439 (min) – $126,671 (mid) – $155,902 (max)
- MA Residents: $103,007 (min) – $133,909 (mid) – $164,811 (max)
- DC Residents: $109,503 (min) – $142,354 (mid) – $175,204 (max)
- CA & NY Residents: $113,215 (min) – $147,179 (mid) – $181,143 (max)
Within the range, starting pay for team members is based on the evaluation of the alignment with the position description requirements including job-related skills and experience or training. This range reflects your earning potential over the course of your career at Fearless in this position.
So, what’s next?
Over the years, we’ve honed a 3-step interview process that helps ensure that every employee we hire is the right fit for us and that we’re the right fit for them. If we think you’re a good fit, we’ll get in touch and start scheduling your interviews!
- Culture Add Interview – We’re a people-first company, so we always start off by getting to know more about you, how you work, what your career goals are, and what you’re passionate about. This is your opportunity to ask questions and get a feel for Fearless, so don’t be shy!
- Technical Interview – This is where we get into the nitty gritty of the project. During the Technical Interview, you’ll be interviewed by our Passion Coaches and/or the team’s Project Lead to make sure your skills align with the project requirements.
- Business Interview – At this point, you’ve made it to the final frontier! The Business Interview is when you’ll meet with Fearless leadership to dot the i’s, cross the t’s, and determine whether or not we’ll be moving forward with the hiring process.
About Fearless:
Fearless is a full-stack digital services firm in Baltimore that delivers sleek, modern, and user-friendly software designed to push the boundaries of possibility. It’s our mission to build software with a soul tools that empower communities and make a difference so we can create a world where good software powers the things that matter.
That’s not our only goal, though. We also strive to create a purple culture that makes our employees excited to come to work every day. That’s why we encourage our employees to pursue their passions, both in and out of the office. With built-in company mentoring, continuing education support, flexible schedules, and a family-friendly work environment, we’ve created a culture that allows our team to thrive professionally and personally.
Fearless believes in equal opportunity employment. We won’t discriminate against any employee or applicant on the basis of race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as iniduals, we’re committed to providing an inclusive and welcoming environment for our team, our family members, our clients, our subcontractors, and our vendors.
Senior Google Analytics Consultant
- Strategy, Insights, & Activation
- United States
- Full Time
About This Role
The team is looking for a Senior Google Analytics Consultant with a broad knowledge of the digital marketing analytics space from current industry trends to technical expertise, including how to build and customize analytics and tag manager implementations for sites and mobile applications. This person will be one of our analytics implementation experts and help guide migrations for clients from Google Analytics (Universal) to New Google Analytics (aka Google Analytics 4). You will lead project teams and will become (if not already) one of the top-100 digital analytics experts in the world!
Role and Responsibilities
- Lead project teams; collaborate effectively with team members
- Develop domain expertise in client’s business space to drive results
- Demonstrate a grasp of the fundamental importance of clean data to empower successful digital marketing initiatives, in support of larger business objectives
- Identify gaps throughout the customer experience and recommend solutions
- Seek opportunities to clarify what client needs (not just what they ask for) and look for opportunities to expand client relationships and projects
- Ensure client expectations are met and results are delivered
- Articulate complex ideas in a clear and concise manner, both in speech and writing; understand the audience and tailor messages accordingly
- Exemplify good consulting skills, diplomacy, and effective messaging, and mentor team members in the same vein; share expertise freely
- Adapt to a fast-paced work environment and have the ability to overcome technical and business challenges
- Demonstrate high intellectual bandwidth, as well an ability to prioritize and work on the right things at the right time
- Volunteer suggestions for team improvement and take the time to help push initiatives forward
- Actively contribute to the greater community by participating in meet-ups, conferences, blogs, open forums, or open source initiatives
Preferred Qualifications
- College degree (required) plus at least 4 years of relevant work experience in marketing, consulting, and/or media
- Strong leadership and communication skills, both with internal team members and with clients. This is very collaborative and client facing role.
- Experience with Google Analytics 4 (GA4) and have implemented, configured, and customized the tool.
- Deployed Google Analytics through Google Tag Manager
- Has focused in one or more of the following areas: digital analytics, optimization, statistical modeling, consumer insights, and/or marketing analytics
- Understand how to read and interpret reports
- R knowledge or can speak to big data
- Experience with BigQuery or have used data visualization tools like Tableau, Looker, or Power BI is a plus.
- Mobile/app/Firebase experience and/or E-commerce experience is a plus.
- Previous experience working with Global Delivery teams is a plus.
- Must have availability during EST hours. This role is required to lead Global Delivery projects as needed.
Title: Junior IT Systems Engineer
Location: San Francisco, CA
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which helps to digitize the world of physical operations, providing visibility and empowering entire sectors of our economy to become more safe, efficient, and sustainable. Founded in San Francisco in 2015, we now employ more than 2,000 people globally and collect more than 40 billion minutes of video footage and 5 trillion data points annually.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including video-based safety, vehicle telematics, apps and driver workflows, equipment monitoring, and site visibility. As part of a newly public company, you’ll have the autonomy and support to make an impact as we build for the long term.
Recent awards we’ve won include:
Best Place to Work by Built In 2022
Deloitte Fast 500 Companies
IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners
Every year, we partner with our customers to deliver outcomes like conserving millions of gallons of fuel, saving millions of dollars, and creating positive environmental change. As more customers connect to our platform, our data grows, our AI models get smarter, and our opportunities expand.
About the role:
In Samsara’s Business Technology Core IT team, we work to deliver awesome systems, support, and experiences that enable our teams to be as impactful as possible. As a member of the team, you’ll be responsible for owning the technology and processes that enable our people to do their best work. This role will be eligible for remote work.
Candidates local to San Francisco Headquarters as role may be required to come into the office from time to time
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
In this role, you will:
- Be the primary owner for key applications or infrastructure: integrate best practices, develop roadmaps, ensure service availability, optimize performance, and maximize impact
- Develop and deploy new architecture patterns for services that maximize availability, security, scalability, and livability for the supporting team
- Research, assess, and incorporate the best new vendors and technologies into our stack
- Design, build, deploy, integrate, and maintain the core technologies and services that power our business
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
- 2+ years of experience in an Software or IT Systems Engineering role
- Experience with Identity Mngt/ OKTA, Meraki Networks, Terraform, and SysAdmin
- Experience working with API’s in Javascript (Node.js) and/or Python
- Built, and owned, custom integrations
- Solid fundamentals of IT infrastructure, security, and corporate systems
- Enthusiasm for helping others by learning and building things, and a desire to join a small but growing team!
An ideal candidate also has:
- Exposure to scale in a SaaS-first IT environment (Google Workspace, Okta, Slack, Zoom, etc)
- Developed and managed applications in a team environment
- Experience with AWS cloud services: Lambda, EC2, S3, etc
- Expertise with Google Workspace and Google Cloud Platform
- Expertise in corporate networking and email infrastructure, CCNP+ knowledge
- Expertise in MDM systems across multiple platforms (Mac, Windows, Linux, Mobile, etc)
Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver total compensation (based on role, level, and geography) that is above market. We do this through our base salary + bonus/variable + restricted stock units (RSUs). RSUs are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for top performers which allow employees to achieve higher market positioning.
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
$72,488$106,600 USD
At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing ersity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.
US Only: Please note that Samsara’s COVID-19 vaccination policy requires all team members who will be meeting in person for business or working from one of our offices to be fully vaccinated against COVID-19 or submit regular testing. People who cannot be vaccinated for qualifying medical conditions, sincerely held religious beliefs, and other legally protected categories, may request an accommodation.
Benefits
Full time employees receive an above market total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
Flexible Working
At Samsara, we have adopted a flexible way of working, enabling teams and iniduals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company.
Please note: Samsara does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Samsara employees.
Title: Specialist Solutions Architect – Data Warehousing (Public Sector)
Location: United States
This role can be remote.
As a Specialist Solutions Architect (SSA) – Data Warehousing on the Public Sector team, you will guide customers in their cloud data warehousing transformation with Databricks which span a large variety of use cases. You will be in a customer-facing role, working with and supporting Solution Architects, that requires hands-on production experience with large scale data warehousing technologies, and expertise in other modern data technologies such as Apache Spark . SSAs help customers through evaluations and successful planning of data warehousing workloads while aligning their technical roadmap for expanding the usage of the Databricks Lakehouse Platform. As a deep go-to-expert reporting to the Specialist Field Engineering Manager, you will continue to strengthen your technical skills through mentorship, learning, and internal training programs and establish yourself in the data warehousing specialty – including performance tuning, data modeling, winning competitive evaluations, and production migration planning.
The impact you will have:
- Provide technical leadership to guide strategic customers to successful cloud transformations on large scale data warehousing workloads – ranging from evaluation to architecture design to production deployment
- Prove the value of the Databricks Lakehouse Architecture on customer workloads by architect production level workloads, including end-to-end pipeline load performance testing and optimization
- Become a technical expert in an area such as data management, cloud platforms, and architecture
- Assist Solution Architects with more advanced aspects of the technical sale including custom proof of concept content, estimating workload sizing, and custom architectures
- Provide tutorials and training to improve community adoption (including hackathons and conference presentations)
- Contribute to the Databricks Community
What we look for:
- U.S. citizen
- Eligible and willing to be processed for a U.S. government clearance
- 5+ years experience in a customer-facing technical role with expertise in data warehousing – such as query tuning, performance tuning, troubleshooting, and debugging MPP data warehouses or other big data solutions
- Production programming experience in SQL and Python
- Experience with design and implementation of data warehousing technologies including NoSQL, MPP, OLTP, and OLAP
- Deep Specialty Expertise with scaling big data workloads that are performant and cost-effective – including technologies such as Delta Lake
- Maintained, extended, or migrated a production data warehouse system to evolve with complex needs
- Experience with the AWS, Azure, or GCP clouds is highly desirable
- [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
- Ability to travel up to 30% when needed
Benefits
- Comprehensive health coverage including medical, dental, and vision
- 401(k) Plan
- Equity awards
- Flexible time off
- Paid parental leave
- Family Planning
- Gym reimbursement
- Annual personal development fund
- Work headphones reimbursement
- Employee Assistance Program (EAP)
- Business travel accident insurance
- Mental wellness resources
About Databricks
Databricks is the lakehouse company. More than 7,000 organizations worldwide including Comcast, Cond Nast, H&M and over 50% of the Fortune 500 rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark , Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world’s toughest problems. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a erse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Iniduals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Senior Labor Market Data Analyst
Workforce United States (Remote)
The Position
Title: Senior Labor Market Data Analyst
Position Type: Full time
Requisition No: 23040
Category: Classified
Supervisor: Director of Research, Data Strategy, and Effectiveness
Job Purpose: Works with the Director of Research, Data Strategy, and Effectiveness and other cross-institutional teams to develop data products to support data-informed decisions and provide recommendations to improve student enrollment, retention, completion, and labor market outcomes.
Location: Remote, various locations throughout California
Salary Range: The beginning salary range for this position is $101,571.07 -$112,001.14
.Position Overview
The Senior Labor Market Data Analyst is a critical position for Calbright College. This position is part of the Workforce, Strategy, and Innovation (WSI) team and is primarily responsible for the development, deployment, and refinement for research methodologies and practice as it relates to economic, occupational, and labor market data (quantitative and qualitative) for reports and special projects. This position reports to the Director of Research, Data Strategy, and Effectiveness, and will work closely with the WSI team and other cross-institutional teams to identify data products that will address users’ needs. This includes internal institutional and external partners (other higher education institutions, employer or industry partners or other strategic partners.) The candidate for this position will have extensive familiarity on various publicly available economic, workforce and education data sets and the ability to analyze large datasets and distill insights into actionable recommendations in support of Calbright College’s mission and strategic goals. The ideal applicant is incredibly detail-oriented, is open and able to handle frequent troubleshooting, a good communicator, and has a deep understanding of the popular data analysis tools and databases. They will have the ability to thrive in a fast-paced, collaborative, agile environment, while also co-leading iterative process improvement efforts that centers around student success and equitable outcomes. The candidate will also be an internal lead for the institution and help build resources that can help cultivate strong data culture within the organization. We seek someone who is empathic, curious, highly collaborative and open to exploring innovative ideas that go beyond the everyday.
Essential Job Duties and Responsibilities
The duties below are representative of the role and are not intended to cover all of the duties performed within the scope of work.
- Collects accurate data and provides thorough analysis and insights of industry and occupational changes and trends in California’s and US labor market
- Develops and coordinates the dissemination of labor market information and related economic conditions by producing special data sets for WSI and other Calbright Teams
- Plan, coordinate production of data outcomes, press releases, presentations, findings and recommendations and write reports, memos, and other materials as appropriate to communicate research and recommendations to priority audiences
- Independently manages data analysis, reporting, research, mapping to support data-driven decision-making for workforce development programs and labor and industry subjects
- Initiates, champions and drives new analytical projects across teams to identify workforce challenges and provide insights to key stakeholders in alignment with Calbright’s strategic goals
- Keeps abreast of developments and impending federal and state directives related to labor market trends, analysis techniques, and reporting requirements
- Compiles, reviews, and/or enters/updates data inputs into software systems
- Development of standard user-friendly reports and resources, easy-to-use dashboards for the Workforce, Strategy, and Innovation and other cross-institutional teams
- Troubleshooting data issues with cross-functional teams and partners. Collaborate with community partners to identify issues and questions, provide relevant guidance documents and tools, and facilitate strategy development
- Attend and participate in Institutional team meetings and other organizational events
- Perform other related duties as assigned that support the objective of the position
Knowledge, Skills, and Abilities
- Excellent written and oral communication skills
- Working knowledge of Google Workplace applications, including Docs, Sheets, Slides, Forms, Calendar, and Sites or working knowledge of Windows applications, including Microsoft Word, Excel
- Demonstrated ability to access information stored in large data systems and use of computer applications, including databases, business intelligence, statistical, word processing, spreadsheet, and presentation software
- Knowledge of research, survey, and analytical methods and techniques
- Ability to develop, analyze, and interpret complex research findings
- Ability to conduct statistical analyses using software such as SAS, SPSS, R or similar software
- Ability to articulate information in a clear, concise, and professional manner in a public setting
- Ability to prepare and present technical reports and make recommendations
- Ability to gain and maintain the confidence and cooperation of others, including various levels of management
- Ability to manage tasks and workflow and work across institutional projects to meet deadlines; strong attention to detail
- Ability to manage and prioritize multiple projects and work well under pressure to meet quick deadlines
- Ability to work independently and in a team environment
- Ability to exercise initiative, flexibility and demonstrate tact
- Ability to perform literature reviews, legislation summaries, and legal research
- Ability to perform public policy analysis and research
- Ability to acquire and understand College rules and regulations
- Ability to exercise good judgment and decision-making skills
- Demonstrate understanding of, sensitivity to, and respect for the erse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, staff and faculty.
Minimum Qualifications
- Bachelor’s Degree in a discipline related to the assignment, such as economics, data science, statistics, public policy, or a related field
- At least three (3) years experience with higher education and/or labor market or workforce data including performing data collection, data processing, validation and analysis of data from various data sources
Desired Qualifications
- Experience with Lightcast (formerly known as EMSI BurningGlass) or other similar platforms, reports, and tools
- Experience with and application of human-centered design and research methods
- Data Visualization + Data Storytelling Skills: Experience with data visualization tools and dashboarding tools. Can bring to life complicated data into actionable visuals that can guide strategy and change mindsets. Has high-level written and verbal communication skills to bring people along and use data to inspire action.
- Data Business + Partnership Skills: Ability to work with stakeholders to assess potential risks and opportunities and have managed complex data partnerships.
- Ability to analyze existing tools and databases and provide software solution recommendations.
- Graduate degree(s) reflecting coursework and/or methodology in research and evaluation as well as experience in conducting research project(s).
Working Conditions and Travel
- Calbright College is a statewide online college where all instruction and support are done via various online technologies both in person and remotely. Calbright College has administrative offices in Sacramento available for use. When working remotely, employees should be able and willing to use digital communication tools as used by the college, and have the ability to work on a computer for extended periods of time.
- Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
- The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Calbright College policies, procedures, and Title IX.
- Calbright College celebrates all forms of ersity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Iniduals interested in advancing Calbright College’s strategic ersity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
- Requires the ability to function in a remote online instructional environment performing work of primarily a sedentary nature. Requires the ability to use hearing and speech to make presentations to groups and carry on conversations over the phone and in-person. Requires speaking skills to communicate with staff and students in one-on-one and small group settings, on the phone, and to distinguish sound prompts from various types of equipment. Requires near visual acuity to read printed materials and computer screens. Requires sufficient hand/arm/finger dexterity to retrieve work materials, operate a personal computer keyboard, and operate standard office equipment. Requires the ability to lift and/or move up to 25 pounds.
- Work is performed indoors where minimal safety considerations exist.
Principal Solutions Engineer
Location: Remote – US
See yourself at Twilio
Join the team as our next Principal Solutions Engineer!
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we’re headquartered in San Francisco, we’re on a journey to becoming a globally antiracist company that supports ersity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
This position is needed to enable our customers to build the future of communications. The Twilio Solutions Engineer is a critical part of the sales team. Twilio’s Solutions Engineer is responsible for delivering the technical win at customer accounts. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions. They build customer trust in Twilio solutions. Solutions Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers.
Responsibilities
In this role, you’ll:
- Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
- Take lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
- Be Hands-on, high-energy, passionate, and a creative problem solver with know how to get things done and ability to lead others to success.
- Take the initiative to identify and solve problems – both for the customer and within the organization as we grow
- Build highly interactive and engaging customer demonstrations while forming strong customer relationships
- Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values erse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 8 plus years pre-sales experience selling complex, technical products or 5 plus years customer facing experience, especially in delivery or consulting
- Excellent communicator and presenter able to gain audience confidence
- An engaging storyteller – you can gain audience confidence and communicate complex topics to multiple levels of audience.
- Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
- Previous software development experience in one or more of the following areas:
- backend (Java, C#, Node.js, Python, PHP)
- web development (JavaScript, HTML/CSS, frontend frameworks – React, Vue.js, Angular)
- Experience building with REST APIs
Desired:
- Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
- Previous experience in Telecom, SIP, Contact Center, or Security is a plus.
Location
- This role will be fully remote and may sit anywhere within the United States.
- Minimum 20% travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn’t what you’re looking for, please consider other open positions.
*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
- Based in Colorado: $129,600 – $162,000
- Based in New York, Washington State, or the San Francisco Bay area, California: $144,000- $180,000
- This role is eligible to participate in Twilio’s equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
- This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
Staff Data Engineer
Location: Remote
Position:
LendingTree is seeking a Data Engineering lead to join our Data Lake/Data Warehouse team. We have an exciting opportunity to develop and scale enterprise services that powers our business analytics and reporting across multiple verticals. This inidual will partner with architecture, platform and operations, enterprise data and analytic teams and other senior technical leaders to develop and implement a consolidated roadmap to meet critical data/analytic related business needs and capabilities while implementing technologies, platforms and tools aligned to LendingTree’s data strategy. We are seeking a data lead who will be passionate about data engineering and working with partners across Marketing, Product, Data Science, Analytics, Contact Center and Technology to deliver on enterprise data initiatives. Please consider joining the team if you’d like to work in a dynamic, business critical environment and want to have an impact on several vital business capabilities.
Key Responsibilities:
- Work very closely with Data Platform & Operations team, Data Architecture & Automation leads, Data Engineers & the broader data/analytic community to:
- Define target state architecture for LendingTree’s Cloud Data Platform.
- Define best practices pertaining to the capture of metadata, data governance, data security within Cloud Data space
- Create real-time streaming data pipelines for multiple sources and data types
- Define and oversee implementation and execution for the Operational Cloud Data Lake including data migration patterns from SQL and other data stores along with developing access control and security playbook
- Key contributor to and member of the data lake / data warehouse Agile Scrum team and active participant in Enterprise Cloud Data initiatives
- Provide mentorship and train staff on standards and policies around data engineering best practices including technical documentation
- Develop, and support data lake / data warehouse platform and data service applications spanning multiple data domains
- Participate in on-call rotation for off-hours support
- MUST assist as an inidual contributor to an Agile Development Team (e.g., developing solutions to achieve defined business outcomes).
Must have Requirements:
- B. S. in Computer Science or equivalent.
- 5+ years of experience in Modern Data Platform Management and Lifecycle
- Expert level experience & knowledge on Cloud Data Warehouse like Snowflake, Redshift, or BigQuery
- Strong Experience with Real-Time Tools Open-source Kafka, Confluent
- Extensive experience with modern ETL tools like DBT, Fivetran, Stitch, Talend
- Proficient in AWS technology stack like Managed Airflow, AWS Glue, AWS Glue Crawler, EMR, Athena, Lambda, EC2 etc.
- Ability to design, lead, implement & support data integration projects with minimal oversight
- Experience with NoSQL Databases like MongoDB, MongoDB Atlas, AWS DynamoDB,
- Experience using data governance and data quality tools like Collibra, Alation, DataBuck, Soda, OwlDQ
- Experience with SQL databases like PostgreSQL, MSSQL
- Experience in building, supporting & optimizing cloud infrastructure resources
- Excellent verbal and written communication skills
- Expertise in at least 1 programming language python or Scala
Additional Experience Preferred:
- Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL), AWS Sagemaker, and ML Ops
COMPANY
LendingTree is the nation’s largest online lending marketplace. That means we connect customers with multiple lenders, so they find the best deals on loans, credit cards, savings accounts and insurance. Our goal is to help people save money, and we believe the best way to do that is by giving them a way to shop for loans and compare lenders, so they make their best financial choices.
Our CEO Doug Lebda founded the company in 1996 after a frustrating house-hunting experience. In those days, we mostly helped people find good mortgage deals. Now, we help consumers find their best in personal loans, auto loans, business loans, student loans, credit cards, savings accounts, home equity loans and more.What else you should know:
- We’re a publicly-traded company (TREE).
- We’ve welcomed several other companies into the LendingTree family to augment our efforts at helping borrowers make their most sensible financial choices.
- We’ve built the LendingTree app and My LendingTree dashboard to give consumers tools to manage and monitor their financial health.
- We still make funny commercials.
The pay range for this position in Colorado/New York is $150,000-$180,000 however, base pay offered may vary depending on job-related knowledge, skills, and experience
Incentive Compensation: Eligible for annual performance bonus
Benefits: Medical, dental, vision insurance and 401(k) matching
CULTURE
We’re a fast-paced company with an entrepreneurial bend. We work hard and test our products often. We’re collaborative, ambitious, candid and high-energy. Our teammates are some of the brightest, most talented people you’ll ever work with. We care more about your smarts than we do about the kinds of clothes you wear (but please, do wear clothes to work!), and we’re pretty good about rewarding innovation, creativity and the knack for just getting stuff done (we even have an award for employees called the GSD, Get Stuff Done ). Come work with us!
LendingTree is the kind of company that not only promotes ersity and inclusion; we thrive because of these values. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status.
This is an opportunity for full-time employee
Title: Senior Software Engineer, Reliability, (Remote Working / US )
Location: Remote – USA
Senior Software Engineer, Reliability
About the team
The HubSpot Product team is made up of over 1000+ engineers, designers, product managers, and researchers. We’re passionate about building tools that help small and medium-sized businesses market, sell, and serve their customers and ultimately, grow better.
Those tools end up in the HubSpot application platform, which itself is made up of thousands of services, workers, and jobs spanning over 170 teams and thousands of repos. Our teams work autonomously to deploy these systems across a common infrastructure, up to 3,000 times a day. As we’ve grown to serve over 75,000 customers in 100 countries, reliability and stability have become just as important as speed and time to market. And as we’ve opened up our APIs, our product has moved to the core of many of our customers’ and partners’ businesses.
In 2019, we built an SRE team to help our product teams focus on delivering highly available and dependable products. This team is off to a great start: evangelizing, building tools, and embedding onto product teams. We are looking to grow this team by hiring engineers with an interest in reliability and scale. This is an opportunity to work on hard problems across a variety of domains with an experienced team of software engineers.
What you’ll do:
- Help product and infrastructure teams hold retroactive root cause analysis meetings, focusing on identifying remediations using a blameless process similar to the 5 whys methodology
- Embed on product and infrastructure teams directly to build more reliable, scalable software
- Conceive, design, and build infrastructure tooling that improves reliability across the entire product surface area, dealing with massive distributed scale
- Evangelize best practices around reliability engineering
- Proactively identify risks and advocate for engineering process, tooling, or work streams that reduce that risk in a customer centric way
What we’re looking for:
- Experience with Software Engineering, SRE culture, improving reliability with automation, chaos testing, and process improvement
- Experience designing and operating distributed systems and cloud infrastructure at scale
- Experience working collaboratively with other engineering teams
- Interest or experience implementing and iterating on process to improve outcomes with minimal disruption to team culture
- Interest or experience working across multiple stakeholders to drive effective change
Cash compensation range: 175000-210000 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy from Katie Burke, HubSpot’s Chief People Officer.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, all HubSpotters are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Inidual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply we’d love to hear from you.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a erse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Healthcare Data Analyst
Locations: Telecommuter Time Type: Full time Job Requisition Id: R25769Join Our Team: Do Meaningful Work and Improve People’s Lives
Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.
To better serve our customers, we’re creating a culture that promotes employee growth, collaborative innovation, and inspired leadership. Forbes ranked Premera among America’s 2022 Best Midsize Employers because we are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!
COVID-19 Vaccination Policy:
To learn more about our COVID-19 vaccination and accommodation requirements, please visit our Careers landing page.As a Healthcare Data Analyst in the Corporate Data and Analytics team, you will collect, process, analyze, compile, and present data to help answer business questions and solve business problems using a variety of healthcare reported data including claims, clinical, pharmacy, lab, healthcare cost, utilization, healthcare management and clinical research. You will apply advanced statistics and complex mathematical methods to create a wide range of analyses. You will translate numbers into plain English and visualizations that can be better used to understand, guide and support the business. You will effectively solve analytical problems using more complex analyses including forecasting, scenario analysis, experimental design, and linear programming using both programmatic and automatic methods, and will use your knowledge and expertise to solve a wide range of complex and difficult problems.
This position can be hired into as a Level III or Level IV, depending on experience. This will be a virtual/telecommuter position, working from home.
What you’ll do:
- Design, develop, and implement analytics, operational reporting, and trend analysis to support internal and external business customers.
- Develop data reports, statistical models and analytics for management using visualization and statistics to understand and solve complex business problems.
- Analyze and interpret results using statistical tools and techniques to pinpoint trends and patterns in complex data.
- Troubleshoot issues as they arise and independently solve problems.
- Prepare documentation on all projects to enable peer review and ensure continuity of data product quality.
- Participate in peer review work done by other analysts. Share knowledge of analytics and data in area of specialty.
- Consult with internal and external customers to access scope and complexity of projects. Develop and maintain computer programs to support various, often complex, analyses, processes, and reports.
- Automate reported analytic products on large data sets.
- Search and review industry and/or academic literature and identify appropriate quantitative methodologies.
What you’ll bring:
- Bachelor’s Degree in Statistics, Mathematics, Information Systems, Computer Science, Finance, Information Management, Economics or similar quantitative area, or the equivalent of (4) years of work experience in a related field. (Required for both Level III and Level IV)
- (5) years of experience in applying quantitative analytics tools, methods and processes, data architecture, database design, data transformation and data management, which includes (3) years of experience with SQL, Python, VBA or other scripting language and (1) year of experience analyzing healthcare related data. (Required for Level III)
- (8) years of experience in advanced quantitative analytics tools, methods and processes, data architecture, database design, data transformation and data management and which includes (5) years of experience with SQL, Python, R, VBA or other scripting language and (3) years of experience analyzing healthcare related data. (Required for Level IV)
- Master’s Degree in quantitative science field preferred.
- Experience with advanced analytics and tools.
- Experience using a variety of data and data formats.
- Technical expertise creating data models, database design, data mining and segmentation.
- Strong knowledge and experience with reporting packages, databases, and programming.
- Advanced knowledge of statistics and mathematical methods and experience using statistical packages for analyzing datasets.
- Adept at queries, reporting and presenting findings using variety of data visualizations.
- Ability to apply practical data modeling to build data products.
- Working knowledge of medical terminology, medical coding and billing, claims processing procedures and considerations, and clinical data and data requirements.
- Knowledge of data requirements associated with PPI.
What we offer
- Medical, vision and dental coverage
- Life and disability insurance
- Retirement programs (401K employer match and pension plan)
- Wellness incentives, onsite services, a discount program and more
- Tuition assistance for undergraduate and graduate degrees
- Generous Paid Time Off to reenergize
- Free parking
Equal employment opportunity/affirmative action:
Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified iniduals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.
The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.
- National Salary Range: $75,200.00 – $127,900.00
- National Plus Salary Range: $85,000.00 – $144,500.00
*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.
About Us
At Premera, we make healthcare work better. By focusing on improving our customers’ experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives.As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from iniduals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services.
Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.
Title: Technical Consultant
Location: United States
C: 4.85
REMOTE, United States
JOB DESCRIPTION
We currently have a career opportunity for a React Developer to join our team. This is a remote position, but must reside in the United States.
Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, erse, and knowledgeable colleagues.
Technology Consultants are responsible for the implementation and configuration of the technical infrastructure including web applications, layered software, hardware platform and operating systems. The Technology Consultant regularly consults with clients on best practices, issue resolution and experience guidance in order to improve the performance/reliability of client’s technical environment.
RESPONSIBILITIES
- Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.
- Ensuring that technical software development process is followed on the project, familiar with industry best practices for software development.
- Develop applications using: strong knowledge on React, Redux, Context API, React testing library, Jest – ES6 JavaScript – TypeScript – HTML/SASS/CSS – Accessibility – Rest Services – AWS Cloud Platform
Demonstrate the ability to adapt and work with team members of various experience level.
- Nice to have, but not a must – Knowledge on Kafka, Elastic Search – Knowledge on Java / Spring Boot / Spring Cloud
- Responsible for implementing part or all of the technical solution to the client, in accordance with an agreed technical design
- Occasionally responsible for providing a detailed technical design for enterprise solutions
- Understands a broad spectrum of technology in order to provide part or all of a detailed technical design which meets customer requirements
- Often leads small-to-medium technical projects. Works with and under the direction of the Project/Technical Manager and with customer nominated representatives. Liaises with Solutions Architect as appropriate
- Provides technical support and input on the application of technology to a defined business segment
- Provides advice on solution and integration opportunities to defined segments
- Provides technical leadership on specific integration activities that are part of an engagement
- Provides planning and design support for the development of solution architectures that will be implemented in a multiple system environment
- Communicates across client community, and is viewed as adding value
- Contributes to knowledge tools and communities, and ensures project learning’s are documented and shared. Role models Focuses on single customer. Solves erse and complex. May lead a project team
QUALIFICATIONS
- 4+ years of professional experience and a Bachelor of Computer Science or equivalent degree.
- Sufficient depth and breadth of technical knowledge to be inidually responsible for the design and scope of deliverables within a field of expertise. Has led small team in delivery of a specific deliverable
- Mastered at least one technical discipline with strong knowledge in at least three major technology areas
- Possesses advanced level of business, technical, or functional knowledge
- Ability to perform/drive resolution of problems on combinations and interactions of products
- Ability to apply technology and consulting to solve a client business problem
- Able to communicate and present complex issues with assurance and confidence
- Demonstrates the use of consulting skills including: questioning, listening, ideas development, permission and rapport, and influencing
- Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements
- Owns and produces customer documentation. Ability to translate technical details into concise and easy to understand written form. Ability to write relevant components of a proposal document (e.g. answer specific RFP questions). Ability to translate verbal requirements from face to face client meetings into requirements documents, statements of work, and proposals
- Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver. Able to advise the engagement owner about the risks associated with this work package
- Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery
Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.
Title: Sr. Product Data Scientist (Cambridge)
Location: Cambridge, MA or remote
Philo: TV on the Internet (TVoIP)
At Philo, we’re a group of technology and product people who set out to build the future of television, marrying the best in modern technology with the most compelling medium ever invented in short, we’re building the TV experience that we’ve always wanted for ourselves. In practice this means leveraging cloud delivery, modern tech stacks, machine learning, and hand-crafted native app experiences on all of our platforms. We aim to deliver a rock solid experience on the streaming basics, while cooking up next generation multi-screen and multi-user playback experiences.
Data Science at Philo
Data underpins everything we do at Philo: making informed business decisions; analyzing and improving the quality of our streaming experience; running product experiments to optimize our signup flows; and making it easier for our users to find the perfect thing to watch. On the Data Science team, we’re looking for someone who is comfortable working on a variety of interesting engagement, content discoverability, experimentation, and retention-related problems across our streaming service. You’ll be working closely with other data scientists, analysts, and engineers to build and deploy solutions directly for our service.
We are passionate about problem-solving and providing data-informed insights for the entire company using both cutting-edge techniques and proven practices in close collaboration with every department. To complete our work we build on modern open-source tools including dbt, GrowthBook, Robyn, Superset, and PyTorch as well as SaaS tools such as Segment, SageMaker, AWS Glue, Mode, Avo, and BigEye.
Some of the recent projects our Data Science team members have worked on include:
- Modeling to determine which early product behaviors predict conversion
- Running experiments to evaluate content personalization
- Building data models for analysis of lifecycle marketing communications
- Price sensitivity research and competitive market analyses
Qualifications
Philo is seeking a Senior Product Data Scientist with demonstrated understanding of statistical modeling, A/B/n experimentation practices, SQL, and experience independently developing data driven insights. This data scientist will have the opportunity to leverage massive structured, unstructured, transactional, and real-time data sets from a variety of sources, analyze financial and customer usage patterns, and make actionable recommendations to product, marketing, engineering, and business development teams.
In this role the Senior Product Data Scientist will support the entire product development lifecycle from product ideation and opportunity sizing to measurement and experiment design, and from causal analysis and post-launch learning to the next development cycle. Senior Data Scientists at Philo contribute to mentorship and leadership on the Data team whether they are people managers or inidual contributors. Iniduals with prior experience with people management or an interest in people management will have the opportunity to add that responsibility to their role at Philo.
Responsibilities:
- Build a deep understanding of how subscribers use Philo on each of our streaming platforms, including where they run into problems as well as identifying new features and defining the metrics to evaluate those features
- Own analytics and tracking plans, within several development work streams, from metric definition and data instrumentation design to ongoing reporting and research
- Iteratively improve our experimentation methods and establish best practices for A/B/n experiments
- Establish curated dashboards that will serve as the primary source by which we evaluate the performance of features
- Run queries to support ad-hoc product questions and create Mode dashboards and other visualizations for stakeholders
- Understand user flows, user behaviors, and long-term trends in our data to identify opportunities for new features
- Own your analytics projects, proactively identify issues and opportunities, test hypotheses, and propose solutions
- Collaborate with groups company-wide (e.g. business development, advertising operations, marketing, and support) on KPIs, including lifetime value, retention, win-back, and content consumption metrics
Key Qualifications:
- 10+ years of experience in a Data Science role
- Demonstrated ability to influence product roadmaps and business decisions with data
- Proven expertise in experimental design (including but not limited to A/B testing), principles of causal inference, and statistical techniques
- Experience with relational databases and SQL
- Strong written and verbal communication skills, with the ability to explain and present analytical methodology and results to non-technical audiences
- Expert with statistical analysis in either R or Python
- Strong analytics fundamentals a degree in statistics, economics, a related field, or similar professional experience
- Experience in writing production-quality code in R/Python, productionizing data models and statistical models with tools such as Git, Sagemaker, and dbt, and using software engineering best practices around version control, review, and automated testing
More about Philo
We strive to build engaging and easy to use streaming apps across a large number of platforms (Android Mobile, Android tablets, Android TV, Amazon FireTV, Roku, iOS, Apple TV, Samsung, and web), while delivering a large variety of content to our users.
Today there are over 60 channels included in our basic package — our lineup includes many popular cable networks, like A&E, Accuweather, Animal Planet, AXS TV, BBC America, BET, Cheddar, ComedyCentral, CMT, Discovery Channel, Food Network, Game Show Network, Hallmark, HGTV, IFC, INSP,Lifetime, MTV, Newsy, Nickelodeon, OWN, Paramount Network, Sundance, TV One, Vice and VH1. We also offer premium add-on channels from Starz and Epix, and we’re always adding more content!
We’re a company that puts people first both our subscribers and our team. At Philo, our philosophy is to empower our colleagues to do their best work while supporting each other in pursuing shared goals. We value pragmatism, pride in our work, and passion. We believe in having transparency and openness across all parts of the company. We are committed to ersity and inclusion as we grow the Philo team and shape the future of TV — we believe that a erse set of voices and perspectives on our team enables us to innovate faster and create the best experience for our subscribers.
Philo is headquartered in San Francisco, with additional offices in New York and Cambridge, MA. Our leadership team includes a cofounder of Facebook as well as alums of Meraki and HBO. Philo is backed by NEA and industry partners including Discovery, Viacom, AMC, and A&E.
Status: Full-time
Location: Cambridge, MA or remote Compensation: Includes annual salary between $160K-$210K depending on experience and location, company stock options, and health benefitsWe value a erse and inclusive workplace and we welcome people of different backgrounds, experiences, skills, and perspectives. Philo is an equal opportunity employer. We believe that everyone does their best work when they are supported by each other and the company, and we offer a generous set of benefits to make sure the Philo team is happy and healthy. Here is a sampling of the benefits we offer our team:
- Full health, dental and vision coverage for you and your family
- Flexible working hours
- Generous paid parental leave
- Unlimited paid time off for vacation and sick leave
- $2000 annual vacation bonus (we pay you to take a two week vacation)
- $5250 annually for professional development and educational assistance
- $1250 annual home office + TV stipend
- $500/month ($6,000/year) bonus for employees who commit to working at least 3 days per week in our offices
- Dog-friendly office
- And much more!
For California Residents: Philo’s CCPA Notice at Collection Employees, Applicants, Owners, Directors, Officers and Contractors
SQL Server DBA (Contract)
at Kin + Carta Americas
Location:US Remote
Department:Data
The opportunity
At Kin + Carta, we’ve got opportunities to offer you for growth; for leadership; for big, world-changing impact; and for, dare we say it, fun. We are a global workforce that is committed to building a world that works better for everyone, starting with our Kin. We’re proud of:
- The life we create within our virtual walls, every day
- Our B Corp certification
- Our ranking in Consulting Magazine’s 2022 Best Large Firms to Work For
- The work we’ve done with some of the world’s most innovative companies
The role
The successful SQL Server DBA for Kin + Carta will be responsible for ensuring our Enterprise client’s critical SQL Server databases are properly protected and recoverable in the event of a disaster. The role will require extensive knowledge of SQL Server database administration, disaster recovery planning and execution, and experience with the Ab Initio data integration toolset. This is a contract position.
Role responsibilities
- Develop, implement and maintain SQL Server disaster recovery plans, policies, and procedures to ensure business continuity.
- Monitor and maintain SQL Server database availability and performance, including system backups, replication, clustering, and log shipping.
- Troubleshoot and resolve SQL Server database-related issues, such as connectivity, performance, and data corruption.
- Work with development teams to design and implement high-performance, scalable database solutions.
- Utilize Ab Initio to design, develop and maintain ETL processes to load data into SQL Server databases.
- Perform database schema and table design and optimization to ensure the best performance and scalability.
- Conduct regular security audits and implement security measures to protect sensitive data.
Minimum qualifications
We want all new hires to succeed in their roles at Kin + Carta. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Minimum Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.
- 3+ years of experience in SQL Server database administration, disaster recovery planning and execution.
- Ability to work independently, as well as in a team environment.
- Ability to work on CST (Central Standard Time) hours.
- Experience in troubleshooting and maintenance of Ab Initio or other ETL toolset required
Preferred qualifications
- Proficiency in visualization/reporting tools such as Tableau and PowerBI or programmatic visualization library such as R ggplot2, Python matplotlib/seaborn/bokeh, Javascript D3.
- Proficiency scripting in UNIX environment
- Proficiency in big data environments and tools such as Spark, Hive, Impala, Pig, etc.
- Proficiency with cloud architecture components (AWS, Azure, Google)
About Kin + Carta
Kin + Carta is a global digital transformation consultancy committed to working alongside our clients to build a world that works better #ForEveryone. We build digital solutions that connect people, data and technology for some of the world’s most influential companies. As a Certified B Corp, we are committed to Inclusion, Diversity, Equity and Awareness, and our triple bottom line focus of people, the planet and profit.
If you need accommodations at any point in the application or interview process, please let us know.
Apply for this role
Whoever you are, wherever you’re from and whoever you love, you’ll find an open door at Kin + Carta. It’s yours to walk through if you’re passionate about building a better world for everyone, and you’re keen to be part of a erse and inclusive culture that plays to people’s strengths and thrives on togetherness.
Staff Data Scientist, Member Experience
locations
Remote USA
time type
Full time
job requisition id
R991
At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, erse, and big-hearted people to create a new kind of all-in-one healthcare company one that combines compassion, health insurance, clinical care, service, and technology – to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we’ve grown fast and now serve members across the United States. And we’ve just started. So join us on this mission!
Job Description
Why Devoted:
Make a difference… a big difference. You will have the opportunity, in a unique and dynamic culture, to be a part of something incredibly meaningful. We’re a disruptive startup with an inspiring mission. Learn and grow alongside our world-class team of healthcare, technology, and data leaders, dedicated to building a health plan and clinical services that care for everyone like they were our own mothers or fathers. Our team and board members have decades of experience in health care entrepreneurship, data, technology, services, and policy. With their support, we look forward to building a health plan and clinical services that will give seniors easy access to the high-quality care they deserve.
A bit about this role:
The Staff Data Scientist will serve as a crucial partner to our Member-focused teams, using data to answer important questions about the effectiveness of these teams and the impact of their communication on members. This inidual will build robust data pipelines that underpin our products and operations; and foster a data-driven culture by using their technical expertise to identify opportunities to improve key outcomes and operational efficiency. This inidual will report into our Data Science team, and will work alongside Product Managers, Software Engineers, and Business Leads to solve key challenges for the company.
In this role, you will power the insights that enable several business teams to intelligently engage with our members, and to ensure we’re living up to our mission of caring for them like family. You will become an expert in all things related to our members’ experience and drive key initiatives. This is a high profile role that is critical to Devoted Health’s success and will involve exciting data initiatives such as forecasting and experimental design.
Healthcare experience or previous experience driving Data Science initiatives is a PLUS.
Responsibilities will include:
- Working closely with key business stakeholders to meet the analytical needs of the business, and providing insight in a rapid, iterative, and collaborative process
- Developing thoughtful reports and dashboards that help operations teams improve their business decision-making
- Identifying patterns in the analyses you conduct, and using those patterns to improve the speed and accuracy of our processes
- Communicating results to an audience of mixed technical backgrounds
Required skills and experience:
- Ability to work in a fast-paced startup environment
- 5+ years of inidual technical contributor experience
- 3+ years of working on Data Science initiatives for a member focused team
- Experience collaborating effectively with stakeholders
- Advanced SQL skills
- Experience with Python or R
- Equally comfortable building dashboards and reports for KPIs, and doing deep-e statistical analysis; such as predictive modeling and experimental design to influence the business
#LI-BC1
#LI-Remote
Salary range: $130,000 – $160,000 per year
Our Total Rewards package includes:
- Employer sponsored health, dental and vision plan with low or no premium
- Generous paid time off
- $100 monthly mobile or internet stipend
- Stock options for all employees
- Bonus or commission eligibility for all roles
- Parental leave program
- 401K program
- And more….
The salary and/or hourly range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, budget and internal equity).
Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value ersity and collaboration. Iniduals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.
As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Senior Technical Support Systems Specialist
at Unanet
Anywhere in the United States
Our team is looking for a dynamic, client-facing Senior Technical Systems specialist to join Technical support team! You will start by learning our product offering and become familiar with our integration tools. Our ideal candidate will be tech savvy, a quick study, as well as someone who enjoys working on multiple, concurrent, and customer-facing projects.
Unanet’s industry-leading products integrate with numerous external systems, primarily through a suite of IPaaS solutions. You will collaborate with Product Development and the rest of our Technical Services Team to develop, implement, and extend IPaaS integration solutions. Additionally, you will work with our colleagues within our Professional Services Team to support existing interfaces built using our legacy integration technologies.
What You’ll Do
During the first year you will inventory and assess the services currently provided with a legacy integrations service called Automated Analyst. The Automated Analyst service is an add-on service for customers that provides data quality control and limited data transformation using Microsoft Access and Excel Refreshable Web queries. During this first year you will identify those services provided through the Automated Analyst that should be incorporated into the Unanet GovCon product and work with the Product Management/Product Development team to prioritize and get the features added to the product. For services that are not to be incorporated into the product, you will implement the equivalent service using the Workato platform.
- Collaborate with Project Management to maintain ongoing integration project schedules.
- Collaborate with our team on new tools and efficiencies
- Develop new methods of integrating with third-party systems
- Work with our Product and Technical Services Teams to support existing integrations, both legacy and Unanet Connect, and assist in developing, implementing, and extending new Unanet Connect integrations
- Extend, develop, and deploy solutions using Workato
Your First 90 Days
In your First 30 Days, you will be immersed in learning our products, solutions, tools, and development standards, including the data model as well as Technology Services policies and procedures. Product education will be at the forefront of your efforts, in concert with shadowing other Technology Consultants and Support team members during customer interactions and solution design and development.
In your First 60 Days, you will work to identify those services provided to existing customers that cannot be incorporated into the standard product and create an inventory of those services that need to be written up as Workato recipes. During this inventory assessment, you will also identify those services that are unique one-off solutions that cannot be satisfied with a repeatable recipe.
In your First 90 Days, you will continue to inventory the services that are currently provided to customers that can be incorporated into the standard product and start the process of defining the requirements for product enhancements in coordination with the product managers.
After 90 Days
Once you have trained up on the technology and services, you will inventory the service offerings provided to each customer of the Automated Analyst service and create a project plan for transitioning the customers off the Automated Analyst service and into either a Workato service or equivalent enhancements to the product. The Automated Analyst service is built on a standard set of offerings so the Workato solutions should be reusable for other customers making the transition off this legacy service.
Either build repeatable Workato recipes to move services off of the Automated Analyst or project manage enhancements to the product. You will coordinate with the customer to work through the transition off of the Automated Analyst service.
Who You Are
- 5+ years client-facing technical consulting experience
- Demonstrable experience working with REST APIs and building third-party software integrations with Workato
- Expertise with Microsoft Access and Microsoft Excel Refreshable Web Queries
- Ability to work with customers to troubleshoot technical issues
- Ability to multi-task across numerous client projects
- Strong verbal and written communication skills
- Strong interpersonal and team skills and the desire to work in a dynamic and fast-paced environment
- High level of initiative to work alone or part of a team
- Bachelor’s Degree in Computer Science, Information Technology, or related
Your Differentiators
- Demonstrable experience with IPaaS and processes, Workato preferred
- Experience with development using Java
- Experience with development using SQL
Our Values
- We are a Team. Employees, customers, and partners working together.
- We are Customer-Focused. Customers are the heart of everything we do.
- We are Driven. Seeking exceptional outcomes.
- We Own our Success. Every employee has a stake in our company.
- We do the right thing and have fun in the process.
The salary range for this opportunity is $100,000 – $115,000 per year. You will be eligible for employee equity as well as discretionary bonus compensation, subject to plans that may be in effect from time to time. You will further be eligible to participate in Unanet’s employee benefits plans and programs. For more details on Unanet’s benefits offerings, please visit https://unanet.com/employee-benefits.
Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.
Manager, Tutoring Data and Analytics
locations
Remote – United States
time type
Full time
job requisition id
Req_10373
A pioneer in K12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.
The Tutoring department has experienced rapid growth over the last year, including the launch of at least one contract that is targeted to employ over 1,500 tutors, and is actively planning for future growth while delivering an exceptional customer experience. The Manager, Tutoring Data and Analytics, will play a key role in building the infrastructure needed for scale by designing or updating the foundational systems and tools that the team uses to manage tutoring information and data, and ensuring that those systems and tools are used effectively. Additionally, the Manager, Tutoring Data and Analytics, will produce reports and other materials that leverage tutoring data to fuel the team’s efforts to optimize tutoring delivery at scale and plan for future growth. The Manager, Tutoring Data and Analytics, will also play a key role in the department’s continuous improvement efforts, portraying data-based insights and trends that support the Tutoring department’s efforts to grow and improve.
The Manager, Tutoring Data and Analytics, will report to the Associate Director, Tutoring Operations and will work closely with the department’s regional leaders, the department’s Executive Director, Tutoring Talent, and with various other Amplify departments such as HR and Business Systems.
RESPONSIBILITIES
- Develops tools and reports
- Designs tools and reports including tools to collect and analyze workforce data and implementation dashboards that provide visibility into key metrics in order to enable effective management of tutoring operations and personnel and continuous improvement in tutoring delivery
- Solicits information and feedback from team members on tools that would be useful, including how they would be used (e.g., how frequently, by whom)
- Develops tools, dashboards, and reports
- Collaborates with Data Science to improve and expand Looker reports
- Uses raw data in excel to create reports needed by Regional Directors to support fulfilling contractual requirements
- Supports team members in analyzing reports
- Supports team members’ use of tools, dashboards, and reports
- Designs tools and reports including tools to collect and analyze workforce data and implementation dashboards that provide visibility into key metrics in order to enable effective management of tutoring operations and personnel and continuous improvement in tutoring delivery
- Makes improvements to key processes and systems used to manage tutoring data
- Identifies data management processes and systems that must be optimized or constructed in order to effectively manage tutoring operations and implementation data
- In partnership with Amplify Business Systems and Tutoring Operations teams, optimizes or builds data management systems and recommends improvements to data collection methods in order to have more accurate, actionable data stored securely, efficiently reported, and readily available to team leaders.
- Examples may include collaborating with HR and the Executive Director, Tutoring Talent to redesign and streamline how we collect and track tutor availability to inform scheduling and support forecasting hiring needs.
- Supports the department’s cycle of continuous improvement
- Analyzes and reports data that fuels the department’s cycle of continuous improvement
- Identifies and communicates insights and trends that inform the department’s assessment of current tutoring delivery and potential for growth and improvement
- Collaborates with Executive Director, Tutoring Talent and Tutoring regional leaders to analyze key personnel and implementation metrics to inform decision-making.
- Examples may include analyzing where personnel drop out of initial training and onboarding; which hiring sources yield tutors with the highest performance and retention rates; etc.
- Supports financial analyses
BASIC QUALIFICATIONS
- At least 2 years of data management experience, ideally in a K-12 education setting
- Experience using data management tools to support programmatic implementation and oversight, ideally in a K-12 education setting
- Expert use of Google Suite including Sheets/ Excel
- Experience analyzing qualitative and quantitative data to identify insights and trends
- Project management experience, including the ability to independently plan for and manage complex projects from start to finish
- Experience working cross-functionally to manage and execute complex projects
- Excellent verbal and written communication skills
- Bachelor’s Degree or equivalent experience
PREFERRED QUALIFICATIONS
- Experience developing data management tools and reports
- Experience managing and analyzing tutoring implementation data
- Experience managing and analyzing personnel data to inform hiring and scheduling needs, ideally in a K-12 education setting
- Entrepreneurial mindset
- Enthusiasm for and comfort within fast-paced company culture
- Systems thinker with the ability to consider multiple scenarios and priorities
COMPENSATION AND BENEFITS
Salary is only one component of the Amplify Total Rewards package, which includes a lucrative 401(k) plan, incentive stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for the role is $80,000-$95,000, with potential for an annual bonus.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
We celebrate ersity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a erse candidate pool.
Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Iniduals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.
Senior DevOps
REMOTETECHNOLOGY – INFRASTRUCTURE & DATA
FULL TIME
REMOTE
WHO WE ARE
Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical Health. Sword Health is the world’s fastest growing digital musculoskeletal (MSK) care provider on a bold mission to free two billion people from acute, chronic, and post-surgical physical pain. Our customers include some of the most progressive Fortune 100 and 500 companies, as well as over +1400 other established businesses across the world.
The Sword program allows members to complete a personalized physical therapy program from the comfort of home, with continued support and supervision from one of our talented Sword specialists. Sword’s personalized care is more effective than traditional standards of care, and has proven to deliver best-in-class clinical results. Since breaking into the market less than three years ago, Sword has worked with insurers, health systems, and employers in the U.S., Canada, Europe, and Australia to make high quality musculoskeletal care accessible to everyone.
This is an opportunity to join Sword during a time of hyper growth and expansion. After our recent $2bn valuation, we’re excited to continue accelerating our impact by scaling with high caliber people with passion, commitment and energy to create and deliver technologies, services and products that drive human progress forward.
We welcome you to join our mission, to make a difference on a grand scale and play a pivotal role with a global team at Sword– working alongside great people pioneering novel products and cutting edge technologies.
SWORD is looking to hire Senior DevOps to join our team. .
In a company like SWORD, where we build the next generation health care, we need someone that can help and work along with our engineering team to deploy, scale and monitor our infrastructure. We are looking for a highly skilled Senior DevOps to integrate our Data & Infra team.
Our Ideal Candidate has:
- Experience with Linux environments;
- Experience with DevOps and GitOps methodologies;
- Experience with Kubernetes and Containerized applications (Docker);
- Experience with Infrastructure as Code (Terraform);
- Experience with Monitoring Tools (Google Cloud Monitoring/StackDriver, Grafana, Prometheus/AlertManager);
- Experience with Jenkins;
- Experience with CI/CD;
- Team player, Solution-oriented, Proactive attitude with “Get Things Done” mindset;
- Enthusiast and interested in technologies and innovation;
Bonus Points
- Experience/Knowledge with Kafka, Prometheus/AlertManager, Grafana, Elasticsearch/ Logstash/ Kibana, Vault, Redis, MySQL, DNS;
- Experience with PHP, Javascript, GoLang;
- Experience provisioning servers and services using AWS, Azure, or GCP;
- Experience/Knowledge with Istio;
- Good know-how about Cloud Networking including VPC Management, Routing, NAT, and overall troubleshooting using TCPdump analysis;
- Familiar with SCRUM methodology.
To ensure you feel good solving a big Human problem, we offer:
- A stimulating, fast-paced environment with lots of room for creativity;
- A bright future at a promising high-tech startup company;
- Career development and growth, with a competitive salary;
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
- A stimulating environment with room for creativity – fast-paced, fun, and energetic startup;
- A flexible environment where you can control your hours (remotely) with unlimited vacation;
- Access to our health and well-being program (digital therapist sessions).
SWORD Benefits(U.S. Based employee only) :
- Comprehensive health, dental and vision insurance
- Equity Shares
- 401(k)
- Unlimited Vacation
- Paid Holidays
- Flexible working hours
- Work from home
- Parental leave
- Free Digital Therapist for your family
SWORD is proud to be an Equal Employment Opportunity employer. We champion ersity and are committed to building a team that represents a variety of backgrounds, perspectives and skills. At SWORD, we believe that ersity and inclusion among our applicants and team members is critical to our success as a global company. The more inclusive and erse we are, the bigger our impact will be.
Data Analyst (Remote)
- Job Category: IT
- Requisition Number: DATAA027765
- Full-Time
- Virtual
- K12 Headquarters Reston, VA 20190, USA
Job Details
Description
Over 20 years ago, Stride was founded to provide personalized learning powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.
Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.
The Data Analyst compiles data into reports, dashboards and apps into relevant data and visualizations needed for departments to accomplish key tasks and to meet company goals. The role should have a passion for connecting complex data analysis to meaningful practices. The role should have demonstrated experience communicating with various stakeholders. The data analyst should be self-motivated to solve emergent issues with the best available tools and is expected to work collaboratively with other team members and the broader team of data analysts across the company. The position will work closely with data owners and other analysts to understand the needs of stakeholders across the business. This includes preparation, design and execution of data models built to improve the academic and business outcomes of career learning.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential duties.
- Builds data products
- Create forecasting models and tools with python to understand customer retention trend
- Use Sql to pull data and extract insights from complex data, deliver compelling presentations to assist Senior Executives and business stakeholders in decision making
- Analyze variances between actuals and plan, use insight to iterate on forecasts and push for operational improvements
- Provide accurate and appropriate materials to meet the monthly close timeline
- Collaborate with the data scientist team
Supervisory Responsibilities: None
MINIMUM REQUIRED QUALIFICATIONS:
- BS degree in mathematics, computer science, technology or education leadership AND
- Two (2) years of data analysis OR
- Equivalent combination of education and experienc
Certificates and Licenses: None required.
OTHER REQUIRED QUALIFICATIONS:
- 1 year creating dashboards and visualizations within Excel
- 1 year extracting and selecting data using SQL
- Strong capabilities within the following areas:
- Problem-solving / critical thinking
- Teamwork / collaboration
- Written and verbal communication
- Ability to travel 10% of the time
- Ability to pass required background check
DESIRED QUALIFICATIONS:
- Experience working in education with academic data sets
- Experience developing dashboards in business intelligence tools such as PowerBI
- Experience scripting in Python for ETL processes
- Experience working in Snowflake, DBT, Streamsets and/or Alation
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.
- This position is virtual and open to residents of the 50 states and Washington, D.C.
Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.
- We anticipate the salary range to be $47,926.88 to $104,803.50. The upper end of this range is not likely to be offered, as an inidual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is at-will as governed by the law of the state where the employee works. It is further understood that the at-will nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
Equal Opportunity Employer/Protected Veterans/Iniduals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Data Scientist, Ecosystem
Remote
Regular
Engineering
About Pinterest:
Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.
As a Data Scientist you will shape the future of people-facing and business-facing products we build at Pinterest. Your expertise in quantitative modeling, experimentation and algorithms will be utilized to solve some of the most complex engineering challenges at the company. You will collaborate on a wide array of product and business problems with a erse set of cross-functional partners across Product, Engineering, Design, Research, Product Analytics, Data Engineering and others. The results of your work will influence and uplevel our product development teams while introducing greater scientific rigor into the real world products serving hundreds of millions of pinners, creators, advertisers and merchants around the world.
What we’re looking for
- 9+ years of experience analyzing data in a fast-paced, data-driven environment with proven ability to apply scientific methods to solve real-world problems on web-scale data
- Extensive experience solving analytical problems using quantitative approaches including in the fields of Machine Learning, Statistical Modelling, Forecasting, Econometrics or other related fields
- Experience using machine learning and deep learning frameworks, such as PyTorch, TensorFlow or scikit-learn
- A scientifically rigorous approach to analysis and data, and a well-tuned sense of skepticism, attention to detail and commitment to high-quality, results-oriented output
- Ability to manipulate large data sets with high dimensionality and complexity; fluency in SQL (or other database languages) and a scripting language (Python or R)
- Excellent communication skills and ability to explain learnings to both technical and non-technical partners
- A team player who’s able to partner with cross-functional leadership to quickly turn insights into actions
This position is not eligible for relocation assistance.
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
US based applicants only
$207,500—$311,200 USD
Senior Data Scientist
Remote
Full Time
Technology
Experienced
Senior Data Scientist – Brightside Health – 100% Remote in U.S.
Brightside Health delivers life-saving virtual mental healthcare to everyone who needs it. We are powered by proprietary AI, purpose-built technology, a world-class clinician network, and a care model that rivals the best of in-person treatment. When combined with precision psychiatry and leading-edge therapeutic techniques, we’re able to improve outcomes for those with mild-to-severe clinical depression, anxiety, and other mood disorders.
We take an action-oriented, purposeful approach with everything we do and seek out team members who value collaboration and thoughtful prioritization. As a result, our organization is looking for the brightest and most innovative talent in the industry. We can promise you that, as a member of the Brightside team, you’ll have the opportunity to collaborate alongside smart and driven people while growing your professional skills.
We are seeking a talented and experienced Senior Data Scientist to join our team. As a Senior Data Scientist, you will be responsible for developing and implementing advanced analytical and machine learning models that drive business value and support the experience of Brightside Health’s patients, clinicians, and internal teams.
What you’ll be doing as a Senior Data Scientist:
- Design, develop, and deploy advanced analytic and machine learning models to explain or predict the behavior, experience and outcomes of patients, clinicians, and the business
- Collaborate with cross functional teams to identify opportunities for data-driven decision making and translate business objectives into data science problems, and vice versa
- Communicate complex data science concepts, ideas and results to technical and non-technical stakeholders
- Contribute to developing core data science and machine learning frameworks that shape the Data organization
Requirements:
- At least 4 years of relevant data science, analytics or machine learning professional experience
- Experience in data engineering and feature preparation
- Experience in developing machine learning models using a variety of techniques (including regression, classification, clustering, time series, NLP)
- Track record of successfully developing and implementing ML models
- Experience working with large datasets (healthcare-relevant datasets are a plus)
- Interest in being an early DS/ML team member, with the technical ability to develop high value models independently while prioritizing collaboration with your teammates and stakeholders to ensure successful design and implementation
- Motivated to build relationships with teammates and stakeholders, and increase data literacy and expertise throughout the organization
- Passionate about improving healthcare
- Bonus: experience working with large healthcare or healthcare related data sets
Tools we use:
- Python, including common ML packages like NumPy, Scikit-Learn, Pandas, Tensorflow, etc.
- AWS and GoogleCloud environments
- SQL
- GitHub
Benefits:
- A competitive salary
- Stock options so you have equity
- Fully paid for comprehensive health care (medical, dental, vision)
- Pet Insurance
- Life Insurance & Short / Long Term Disability
- 401k Plan
- Unlimited PTO and sick leave
- Parental Leave
- Work remotely and whatever schedule works best for you
- Additional memberships and perks
Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise. If you have questions on compensation bands, please ask your recruiter.
Brightside Health is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We realize the full promise of ersity and want you to bring your whole self to work every single day.
Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Brightside, we are dedicated to fair play and encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role.
We know that ersity makes for the best problem-solving and creative thinking, and are committed to equity and inclusion. We are dedicated to adding new perspectives to the team and encourage everyone to apply if your experience is close to what we are looking for. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.
Director of IT
Remote
Tech MIS
Remote Full-time
Remote
What is Polygon Labs?
Polygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.
Polygon has grown from a small startup into a remote-first global company with hundreds of distributed employees. Along with the growth in team members has come growth in the number of tools and services needed to help all those team members work efficiently. That’s where the IT team comes in. We’re seeking someone experienced to lead and grow the existing IT team into an efficient powerhouse.
Responsibilities
- Manage and scale the IT team.
- Own, integrate, and maintain all tools and services used internally across the org, including, but not limited to HRIS apps, Support Ticketing systems, Productivity Suites, CRM apps, Teleconferencing apps, source code & password management services.
- Implement best practice policies and procedures for onboarding, offboarding, scaling, security, backups, inventory lists, and disaster recovery for all services.
- Procurement and management of laptops, mobiles, and other hardware.
- Coordinate monitoring performance and availability of services with the DevOps team.
- Coordinate with teams across the org to manage capacity planning for all services, including maintaining and managing license pools for services.
- Manage the acquisition of new tools, from requirements gathering through candidate selection and testing, to purchase and deployment with rollout planning and integration with existing tools.
- Coordinate with HR & team leads to manage standardized employee groupings across tools, and to customize workflows and admin rights per team within tools and services.
- Design staff onboarding and exit procedures and policies for services in coordination with HR & team leads.
- Coordinate with the Finance team to standardize payment policies and methods for services across the org.
- Manage end-user training plans and documentation for service use.
Requirements
- This is a hands-on role that requires both technical and managerial expertise. Though you’ll be designing and implementing policies and procedures, you’ll also be actively maintaining services and designing automation to standardize performing routine service admin tasks.
- You’ve led and scaled an IT team in the past.
- You’ve deployed and managed Email, Calendaring, Office Suite, virtual meeting, and file-sharing services for orgs > 150 people, preferably using Google Workspace. Experience with supporting global orgs and/or 500+ people is a plus.
- Experience using MDM software to standardize tools deployment across org teams and devices.
- You’ve supported HR, finance, and legal applications.
- Experience with supporting applications and services on Linux & OSX. Experience supporting mobile is a plus.
- High aptitude for understanding and learning new software packages, and the ability to understand end business processes is essential.
- Bonus if you’ve used a source code control system to store service configs and track config updates for services.
How you’ll work
- We’re a global, distributed team because we take talented, motivated people where and when we find them.
- That means you’d be one of over 400 remote employees working in 80 countries. You’ll manage your availability along with the availability of resources to support the varied operational, functional, and regulatory needs of people employed in so many locations, and using so many service providers to connect to company systems.
- You’ll manage a globally distributed team of IT engineers for 24/7 coverage.
- You’ll partner with Security and DevOps team members in locations where employees are clustered to meet availability objectives and to accommodate location and team-specific service requirements.
Benefits
The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes, the following benefits:
- Remote first global workforce
- Industry leading Medical, Dental and Vision health insurance fully covered for each employee*
- Company matching 401k with 6% match*
- $1,500 Home Office Set Up Allowance
- $2,000 Annual Employee Development Program
- Unlimited PTO
- Book Allowance Program$200 per year
- Company issued laptop
*In certain countries medical, dental and vision is fully covered for any dependents. This is country and plan specific.
Polygon is committed to a erse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
If you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.