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About Us
Close is a bootstrapped, profitable, 100% remote, ~70 person team of thoughtful iniduals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.
We ❤️ startups & SMBs. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.
Our app’s frontend is a single-page JavaScript/TypeScript web app mostly written in React. Our mobile app is built using React Native. Our backend tech stack consists of Python/Flask, MongoDB, Postgres, Elasticsearch, and Redis, and communicates with clients via our REST API & GraphQL endpoints. We run our services in Docker on AWS.
We care about performance, maintainability, and testability of our code. Writing unit/integration tests is embedded into our engineering culture. We test more complex features end-to-end via Cypress. We also house lists of manual test steps to follow for testing critical features like calling and composing emails. Our focus is on testing actual user behavior, leveraging the Testing Library approach.
Our product development process is inspired by Shape Up. We sweat the UI/UX details and work collaboratively with the Product team throughout the design process. We think about testing in the technical specification phase and we continuously spend time assuring we’re shipping a high-quality product.
We open source our code and ideas on our GitHub and on The Making of Close, our behind-the-scenes Product & Engineering blog. Check out our projects like TaskTiger and use-infinite-scroll or insights from our day-to-day work such as Rendering untrusted HTML email, safely, How We Improved Reliability Of Our WebSocket Connections, and A Case Study in"Reactizing" a Complex Backbone View.
About You
We're looking for an experienced full-time inidual to join us as the 1st QA Engineer on our team. Someone who has a solid understanding of web technologies and real world user behavior and wants to help test, QA, and launch major user-facing features. You'd enjoy an opportunity to lead the way on the QA front and help us establish best practices for testing/QA and help us improve the quality of our product.
You should have at least 4 years of experience with testing/QA of user-facing behavior. You have a brain for breaking things. You are detail-oriented and thorough when writing down test plans and when opening high-quality bug reports. You deeply care about the quality of a product and have a solid understanding of modern test automation frameworks like Cypress or Playwright.
You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively, and collaborate with a fully distributed team.
You are located in an American, European or African time zone.
We are open to hiring mid, senior, and staff level QA Engineers for this role.
< class="h3">About the job- You’ll be reporting to our Sr. Frontend Engineering Manager and you’ll be working closely with the Frontend, Backend, Product Management, and Design teams.
- Help us improve the quality of what we’re shipping, reducing amount of bugs/regressions.
- Help us test features as they are being built/reviewed, and keep an eye on recently shipped code for potential issues.
- Primarily you'll focus on testing/QA of user-facing behavior and creating high quality issues (bug reports) based on testing our in-product UI across web, desktop, and mobile.
- Additionally you'll test against our API and consider ways our customers may hit issues in their integrations or with Zapier.
- Help us improve how we’re doing automated testing (unit, E2E, etc.).
- Help Dev teams find ways to improve their testing strategies.
- Experience in contributing to tests in JavaScript via React Testing Library/Cypress/Playwright
- Experience testing GraphQL and Websockets endpoints
- Worked with B2B SaaS products
- Experience with sales or sales tools
- Modern Rich Text Editor with collaboration features
- Workflow Automation
- Web-based calling
- Responsive mobile web & native mobile app
- 100% remote company (we believe in trust and autonomy)
- Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
- Quarterly virtual summits
- 5 weeks PTO + Winter Holiday Break
- 2 additional PTO days every year with the company
- 1 month paid sabbatical every 5 years
- Paid parental leave
- Medical, Dental, Vision with HSA option (US residents)
- 401k matching at 6% (US residents)
- Dependent care FSA (US residents)
- Contributor to Stripe's climate initiative 🌍❤️
- Build a house you want to live in -- Examine long-term thinking and action
- No BS -- Practice transparency and honesty, especially when it’s hard
- Invest in each other -- Build successful relationships with your coworkers and customers
- Discipline equals freedom -- Keep your word to yourself and others
- Strive for greatness -- Constantly challenge yourself and others
- Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level.
- Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly.
- Appreciation for Deep Work: *During your normal work day, not after a day a meetings*.
- Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start.
At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 20+ countries located in 5 of the 7 continents. We’re a collection of talented humans, rich in erse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.
Our team is growing in more ways than one - in the last few years, we've launched 24 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
Quality Engineer II
- Job Locations US-Remote
- ID 2023-2844
- Category Development
- Type Full Time- Salary
Overview
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.
Khoros is seeking a talented and seasoned Quality Engineer II to join our growing team. As a Quality Engineer II, you will be responsible for validating and automating multiple SaaS applications in the social media space. You will work in small, cross-functional teams and love delivering value to our customers through shipping code. We deploy as often as we can and rely heavily on automation for our quality assurance.
Responsibilities
- Being a vocal champion of quality within the organization to increase the speed and quality of key deliverables
- Working with other engineers, as part of an Agile team, to make quality an integral part of the development process
- Helping design and build a highly maintainable and efficient unit, integration, performance, and end-to-end tests and frameworks
- Strong focus on test automation for an interesting, event-driven application that consumes big data streams from social networks like Facebook, Twitter, and Instagram
- Developing and growing a world-class test framework using a modern toolset
- Working with an awesome team in a fast-paced and collaborative environment
Qualifications
- BS/MS in Computer Science, Engineering, or related experience
- 2+ years of practical experience developing in a BDD/TDD environment and a strong QA automation background
- Experience contributing to automation frameworks using object-oriented languages. Java is highly preferred.
- Experience with Selenium
- Experience with Javascript
Nice To Haves:
- Experience any of the following: Cypress, ES6, AWS, HTML, CSS, or React.
- Experience with continuous integration tools such as Jenkins
- Be passionate about quality and developing clean code
- Strong analytical and investigative problem-solving skills
- Ability to evaluate and lead change to processes and technology
- Great interpersonal and communication skills.
The base salary range for this role is $75,000 – $82,000 with a 10% Bonus. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications. Your actual pay will be based on your skills and experience talk with your Talent Acquisition Partner to learn more.
At Khoros we encourage our employees to be real. In keeping with this philosophy, we appreciate ersity and welcome all qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, genetic information or criminal history.
About Khoros
The Khoros platform connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management so brands can listen, respond, and act on customer conversations- creating deep relationships and fostering brand loyalty and advocacy.
Khoros offers a great working environment and competitive compensation and benefits packages. We’re looking for fast-thinking, innovative, passionate team players who enjoy brainstorming new ideas, working with the best and brightest in the social media software industry.
QA Lead
at That’s No Moon Entertainment
Los Angeles or Remote*
That’s No Moon is an independent AAA game development studio established in 2021 by veterans of some of the most recognizable and critically acclaimed creative teams in the world, including Naughty Dog, Infinity Ward, Santa Monica Studio, Bungie, PlayStation, and more. A remote-friendly studio with a central office and performance capture stage located in Los Angeles, That’s No Moon is creating the next generation of narrative-driven, genre-defining experiences built upon a culture of creativity, collaboration, responsible production practices, and inidual empowerment. We are assembling a erse team of passionate developers of a wide range of experience levels and backgrounds to help shape the future of our studio and projects.
We are looking for a Quality Assurance Lead with a strong customer focus for a AAA title. The QA Lead will assist in building up our QA department and define the QA processes at That’s No Moon. You will foster a highly collaborative, transparent culture that is safe, and values innovation, ersity, and work-life balance. You will collaborate with other disciplines to create test plans for features, tools, and workflows to ensure development of a top tier game.
Responsibilities:
- Assist in hiring to build a world-class team.
- Write and maintain relevant documentation.
- Provide regular communication updates and coordinate with production regarding scheduling and priorities.
- Coordinate with external teams.
- Assist in triaging bugs.
- Handle console certification.
Requirements & Skills:
- Shipped at least one game in a QA capacity.
- Prior experience with TRCs/TCRs.
- Experience developing test plans from project goals and executing them.
- (Bonus) Unreal Engine experience.
- (Bonus) Experience working with an outsource team.
- (Bonus) JIRA and ShotGrid experience
Qualities:
- Ability to lead and mentor others, guiding growth.
- Work independently with minimal direction.
- Excellent communication skills visually, verbally and written.
- Good conflict resolution abilities across the varied disciplines.
That’s No Moon is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, ancestry, color, citizenship, religion, sex, sexual orientation, gender identity or expression, marital status, pregnancy, age, national origin, disability status, legally protected physical or mental disability, genetic information, protected veteran status, or any other characteristic protected by law.
Senior Quality Engineer (6 Months Contract)
United States Remote
Full time
R2693
The Commerce team is the backbone of Chegg supporting every business line and functional organization at the company.
We are seeking a passionate, results-oriented, engineer to solve our next generation challenges and define our technical strategy. We have a team culture that encourages innovation and expects developers and management alike to take a high level of ownership for the product vision, technical architecture, and project delivery.
Responsibilities:
- Develop and maintain smoke, performance, functional, and regression tests to ensure code is functioning as designed.
- Be part of a scrum team, working closely with the developers, SRE & product.
- Participate in design reviews.
- Dive into and take ownership of mission-critical puzzles to enable testing.
- Become the quality advocate inside the scrum team. Lead the Team to become better, plan better, and proactive help clients to achieve their goals.
- Work with the rest of the QA Community at Chegg, collaborate as a team player, and participate in brainstorming within the cross-products QA team.
- Support commerce operations by using internal and external tools for pricing and packaging changes in production systems.
- Build tools to enhance operational efficiency of the team.
- Help with launch readiness and post deployment validation.
- Collaborate with product, business, finance, and other teams within Chegg.
Qualifications:
- You have a passion for testing platform services and APIs (REST and GraphQL) as a product.
- 4+ years of relevant work experience, including development and/or test automation experience.
- Ability to analyze data using SQL and related tools.
- Extensive experience with test scripting in Python (Robot Framework).
- Experience using test management platforms such as TestRail.
- Bachelor’s degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience.
- Ability to effectively articulate technical challenges and solutions.
- Proven Experience with Continuous Integration & Continuous Delivery (CI/CD) practices with Gitlab/Jenkins.
- Experience developing tools with low-code development platforms such as Retool.
Preferred:
- Performance testing using industry standard tools such as Soasta.
- Experience working in large scale e-commerce retailers.
- Experience with AWS platform or similar cloud services a plus
- Experience with Java
What is Chegg?
An always on’ digital learning platform.
Chegg puts students firstEverything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more. Chegg is a publicly-held company based in Santa Clara, California and trades on the NYSE under the symbol CHGG.
Why do we exist?
Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, and Chegg Internships and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.
QA Expert
- Remote Worldwide
- Full-Time
We are….
A cutting-edge e-commerce company developing products for our own technological platform. Our creative, smart and dedicated teams pool their knowledge and experience to find the best solutions to meet project needs, while maintaining sustainable and long-lasting results.
How?
By making sure that our teams thrive and develop professionally. Strong advocates of hiring top talent and letting them do what they do best, we strive to create a workplace that allows for an open, collaborative and respectful culture.
What you will be doing
If you are self-driven and strive to give your customers the best possible entertainment experience, then we want you on-board! You must also be technically competent able to work for different development/product teams, the main objective of your role is to support the teams bringing all technical and process decisions regarding quality from a wide and strategy perspective, you have to be constantly reviewing how the teams are working identifying improvement opportunity support them to implement a new process that helps them being escalating teams, keeping the focus on having a quality mindset in an agile environment.
QA expert is a QA engineer but also has strong knowledge in team strategy, you have to been working with POs, Devs, and QAs making sure the teams are implementing the proper testing coverage in every step in the SDLC, QA expert has also to act as a mentor and participate actively in coaching.
We are looking to recruit a talented and enthusiastic QA Expert who will be doing the following OR Some of your main responsibilities will be:
- Work with multiple independent agile software development teams to ensure that the products meet user expectations.
- Be the expert, coach, and mentor that helps those teams take responsibility and formulate quality control best practices.
- Implement processes and with the team, setting priorities, coaching.
- Help these teams to define quality metrics, how to classify defects, identifying problem areas, and improve team efficiency.
- Ensure teams have the right testing methods, code coverage with automated tests to lower the number of defects.
- Work with product owners on how to define requirements that meet quality standards.
- Evaluate new test management tools and new techniques.
- Supporting HR in the recruitment process as a technical reference.
Knowledge and skills you need to have
- Bachelor or Master Degree in Computer Science, Engineering or other related.
- Significant experience of working in Software Development teams and using QA tools and methodologies.
- Experience with automated testing tools.
- Good knowledge of SQL and scripting.
- Exceptional knowledge of STLC and SDLC.
- Flexible to work with departments in different time-zones, can specify region
- Upper intermediate English level
- Educational requirements
Bonus points for the following
Additional requirements, not essential but ” nice to have”.
- Vast experience in Automation
- ISTQB Certification
Why choose us?
We will give you the opportunity to be the best version of yourself, develop professionally and create strong working relationships working remote or on site. While offering a competitive salary, we also invest in our people’s professional development and want to see you grow and love what you do. We are dedicated to listening to our team’s needs and are constantly working on creating an environment in which you can feel at home…. If this sounds like the place for you, contact us now!
Location: International, Anywhere; 100% Remote
Job description:
Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale.
Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.
As a remote Software Quality Assurance Engineer at Paymentology you’ll be working closely within the Engineering team to test enterprise-level, highly scalable, highly secure financial processing systems that power tens of millions of transactions and tie them to web, mobile and API interfaces that make it easy for people to issue, redeem and reconcile prepaid and credit cards all over the world.
What you get to do:
This position requires the ability to validate high-quality and resilient solutions to meet the rapidly evolving needs of an issuer processor serving an international expanding customer base and to communicate effectively at all levels, from providing the right level of details in the status updates on your work to explaining Functional complexities and defects/issues so Paymentology can make informed decisions.
- Work within a remote team disseminated throughout the world.
- Design and develop Test Plan/Test Scripts for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements.
- Execute test plans and create test reports to describe program evaluation, testing, and correction.
- Recommend design improvements or corrections to engineers throughout the development process.
- Mentor Other Engineers on the team and be mentored by others.
What it takes to succeed:
Whether you’re experienced Senior Quality Engineer, solid mid-level engineer or a graduate genius QA, we are looking for people that make stuff work with:
- Strong Knowledge of Software QA methodologies, tools, and processes.
- Working Experience in Linux and Web application Testing.
- Create detailed, comprehensive, and well-structured Test Plans, Test Strategy and Test Cases.
- Experience in Functional / System / Validation / Integration /Regression testing.
- Hands-on experience in Bug Reporting tool like JIRA etc.
- Excellent Bug Reporting and Documentation Skills.
- Excelling in API testing using Postman, SoapUI.
- Experience with relational databases (MySQL, Postgres, MS SQL Server, Oracle, etc.)
- Experience in e-banking domain and financial transaction processing is a MUST.
- Understanding of Local and Global Payment Schemes VISA, MasterCard & UPI.
- Knowledge of test automation tools (Cypress, Playwright, Selenium, etc…)
- Knowledge of load/performance test tools is a plus (K6, Gatling, Jmeter, etc…)
Above all, we are looking for QA Engineers…
- Who love to write great Test Cases
- Who are passionate about their craft
- Who are willing to learn, as well as coach
While you will work with colleagues located throughout the world, English is our company language so it’s important that you be able to communicate at a fluent level, in both spoken and written form.
What you can look forward to:
At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. As values are important to us, you can look forward to working alongside fellow Paymentologists, who share these values. You’ll be part of a team that is passionate about making a difference on a global scale.
Title: Senior QA Engineer
Location: United States
Category: Technology ReferenceNumber: 24195 JobType: 1STCitizens Financial Group, Inc. (CFG) seeks a Senior QA Engineer for its Chicago, IL location.
Duties:
- Oversee the engineering and development of top-quality technical solutions.
- Monitor all stages of the solutions-development process.
- Identify and resolve defects to meet quality standards.
- Communicate quality standards to relevant parties.
- Conduct and execute software tests prior to launch and implementation to ensure solutions run smoothly and meet requirements while being cost effective.
- Collaborate with software, network, systems, and infrastructure engineers to encourage an automated pipeline for solutions development.
- Develop processes and protocols that ensure quality during all stages of development.
- Communicate and collaborate with consumers and other engineering teams to implement continuous feedback.
- Research technologies and methodologies as applicable to solutions design.
- Consult with software engineering teams to identify opportunities to shorten test cycles and lower testing costs.
Requirements: Master s degree in information technology, computer science, or related field and three (3) years of experience in the position offered or in a related position.
- Full term of experience must include:
- QA Automation using JAVA programming language with Selenium web driver for automating Web Applications and Rest APIs;
- Utilizing automation tools, including SOAP UI, to achieve effective and efficient test coverage for webservices;
- Utilizing POSTMAN to perform manual end points validation;
- Test planning and project estimation, including testing application design to delivery;
- Utilizing Gitlab, Docker, and AWS EC2 instances for CI/CD to reduce turn-around time for regression cycles;
- Configuring multiple EC2 instances for automation and performance testing;
- Configuring Cloud AWS on AWS EC2 to balance server load by leveraging application load balancers;
- Using Appium and Ranorex tools to simulate and validate behaviors and functionalities on different mobile devices as part of mobile automation testing; Utilizing test management tools, including JIRA, XRAY, ALM, TFS to generate project status reports, and to maintain various artifacts, including requirements, test case, execution details, and defect information;
- Confirming data integrity using AS400 and My SQL in three tier architectures;
- Performing backend testing as part of data seeding and validations; and Setting up agents in Azure Devops and configuring Pipelines to seamlessly streamline code validations and promotions.
- May telecommute from any U.S. location.
QA Manager, Audit – Remote
- Employees can work remotely
- Full-time
- Department: Quality Assurance
Company Description
Medable’s mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.
Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.
Job Description
Quality:
- Provide oversight to quality assurance activities:
- Internal/external audit program
- Quality Management Reviews (monthly/annual)
- Quality events (CAPA, complaints, non-conformances)
- Perform quality assurance activities, as needed.
- Other duties as assigned.
Audit:
- Independently leads the scheduling/planning, conducting, and reporting of assigned routine quality system audits and non-routine audits, to assure adherence to corporate policies, internal standards/requirements, and all documentation requirements are consistently adhered to comply with safety, quality, and applicable regulatory requirements. Non-routine audits may include Due Diligence, for-cause audits, cross-functional, complex/sensitive system/service provider audits as defined by the scope.
- Collaborates with system owners to develop effective resolutions, such as CAPA, to address deficiencies noted during internal audits. Assists in the preparation and presentation of training materials as part of resolutions when applicable.
- Collaborates with external auditors in responding to observations and developing effective resolutions, as needed.
- Track all audit-related resolutions and ensure on-time closure
- Supports the development and mentorship of other auditors.
- Ensures the standard procedures, audit tools, and audit plans are fully understood and applied in audit activities.
- Analyzes and interprets data and identifies patterns and trends in data sets.
- Ensures timely and appropriate review & delivery of resolutions and actions arising from audits.
- Presents trending information logically and concisely, both verbally and in the writing of issued reports and/or during Quality Management Reviews.
- Maintains the confidentiality of company information.
- Other duties as assigned.
Inspections Support:
- Supports regulatory inspections in a lead or supporting role.
- Facilitates annual mock regulatory audit
- Conducts inspection readiness audits.
- Other duties as assigned.
Subject Matter Expert / Point of Contact:
- Maintains good communication and provides expertise and knowledge to less experienced auditors, Business Partners, and the core business sector on quality and compliance processes/procedures.
- Interprets and applies regulations/ policies to issues of moderate complexity, when required.
- Provides GCP Audit strategy support, especially on QA risk-based auditing approach (Audit plans).
- Provides coaching, useful feedback, and direction to teams.
- Other duties as assigned.
Qualifications
- 6+ years of experience in a quality role or a combination of education and experience.
- Experience working in a quality capacity (pharmaceutical or medical device preferred)
- Experience working in an ISO environment (preferred)
- Ability to handle sensitive information with the highest degree of integrity, discretion, and confidentiality.
- Ability to write, speak, and interact clearly and professionally.
- Analytical, problem-solving, and decision-making skills.
- Comfort working across teams in a fast-paced environment.
Education, Certification, Licenses:
- Six Sigma Green or Black Belt, preferred.
- ASQ Certified Auditor, preferred
#LI-REMOTE
#LI-AP1
Additional Information
Medable, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
U.S. employees and contractors, and International workers with travel to the U.S. must have a willingness and ability to provide proof of completed COVID-19 vaccination prior to start date. All strongly held beliefs, religious, medical, and other legally recognized exemptions regarding vaccination status will be considered.
Staff Software Engineer, Content Quality
- Remote
- Regular
- Engineering
About Pinterest:
Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.
Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.
The Content Quality team builds large-scale content processing systems that utilize machine learning signals to select the highest quality content to distribute to pinners. This team touches nearly every piece of content that comes into Pinterest and creates and distributes signals that drive impact across our suite of consumer or ads products. To scale our systems we leverage Spark, Flink, and low-latency model serving infrastructure.
What you’ll do:
- Architect and develop systems, data pipelines, tools, and processes for computing and delivering signals capturing quality aspects of content created on Pinterest
- Collaborate with Machine Learning engineers during conceptualization and productionization of signal
- Work with infrastructure and platform teams to build the right set of tools and APIs to support signal hosting and delivery
- Collaborate with signal consuming teams to architect signal adoption frameworks
What we’re looking for:
- 7+ years of industry experience
- Expertise in at least one of the generic programming languages (Java/Scala/C++/Python/)
- Expertise in building and debugging scalable backend services and APIs
- Expertise in technical leadership of a team and mentorship
- Hands-on experience with large-scale distributed systems (distributed storage systems, stream processing, inference, and deployment at scale)
- Hands-on experience with big data technologies (e.g. Spark / Kafka / Flink/ Hadoop) and scalable real-time systems that process stream data
- Preferred Qualifications:
- Experience working with machine learning model lifecycle
- Basic knowledge of machine learning, e.g., feature extraction, training, and some familiarity with machine learning domains (e.g., user modeling, personalization, recommender systems, search, ranking, natural language processing)
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. This position will pay a base salary of $207,500 to $311,200. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found at https://www.pinterestcareers.com/pinterest-life/.
Our Commitment to Diversity:
At Pinterest, our mission is to bring everyone the inspiration to create a life they love—and that includes our employees. We’re taking on the most exciting challenges of our working lives, and we succeed with a team that represents an inclusive and erse set of identities and backgrounds.
Manager, Mobile Quality Engineering
(Job Number: COR012WG)
- Schedule: Full-time
- Brand: Hilton Corporate
- Job: Software Engineering
Work Locations
Hilton – Systems Solutions – McLean
7930 Jones Branch Drive
McLean 22102
Job Description – Manager, Mobile Quality Engineering (COR012WG)
The location for this position is virtual/remote
From smartphone capabilities like Digital Key to Hilton Connected Room that allow for integrated entertainment, temperature, and lighting controls, Hilton’s Global Technology team is responsible for creating the hospitality experience of the future – for our guests, owners, and Team Members. Through innovative technology development and deployment, this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.
What will I be doing?
As a Manager of Quality Engineering at Hilton, you will you have the unique opportunity to impact millions of customers by ensuring that our mobile apps meet high quality standards. You will work with a hardworking team in a collaborative working environment that provides great learning opportunities. The Manager will be responsible for team execution of the end-to-end testing process. Hilton’s digital platforms represent a significant portion of Hilton’s success. You will be responsible for managing the Mobile Apps QA & UAT team members and:- Work with Product, Delivery, and Development teams to understand product vision and requirements
- Manage execution of QA, UAT, and Post-Release testing and the overall quality of the Mobile Apps
- Ensure comprehensive test coverage by working closely with product and engineering teams to prioritize test execution, review test plans, and report on testing progress and results
- Participate in product and design specification reviews and use this information to design and review test plans
- Participate in release planning of Mobile Apps
- Hire and develop a team of QA engineers, providing performance feedback, evaluation, and coaching
- Collaborate with QE Managers, Development, and DevOps team members for continuous improvement of processes and procedures
What are we looking for?
The success in this role will demonstrate itself through the following attributes and skills:- Experience with testing digital wallet, digital payment services, and contactless payments
- Strong leadership skills, able to both mentor and coach Team Members as well as contribute to the mobile testing environment
- Must have strong system analysis skills and knowledge
- Manage multiple tasks and competing deadlines, being able to prioritize, plan and negotiate around conflicts or challenges
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
- Seven (7) years of Technology or related experience
- Seven (7) years of knowledge & experience with automation testing
- Two (2) years of experience in digital payment and/or digital wallets
- Two (2) years of experience leading a team
- Deep understanding of Mobile Applications testing in iOS and Android (including XCode, Android Studio Code, or any commonly used mobile testing tool)
- Working experience in Agile Methodologies
It would be useful in this position for you to demonstrate the following capabilities and distinctions:
- Education: Bachelor’s Degree, or Associate’s Degree plus Six (6) years of Technology experience, or High School Degree/GED plus 12+ years of Technology related experience
- Nine (9) years of Technology experience
- Four (4) years of experience leading a team
- API testing
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a erse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a erse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We are an equal opportunity employer and value ersity at our company. We will ensure that qualified iniduals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, a 401(k) savings plan, paid time off, and our travel discount. The salary for this role varies by applicable and specialized experience and location (Colorado & New York City applicants: Please click here for additional information). Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE
Manager of Quality Assurance
- Job Category: Info Technology
- Requisition Number: MANAG001425
- Full-Time
- Remote – USA
The Doctors Company Information Technology team has an opportunity for a Manager of Quality Assurance. This is a telecommuter or hybrid or opportunity depending on the final candidate’s location from the company’s office.
Position Mission:
The Manager of Quality Assurance is responsible for managing testing, quality, and audit activities within the application development team. This includes estimating, prioritizing, planning, and coordinating testing activities across multiple IT application development teams in a standardized manner. This role will be responsible for the creation of testing and quality standards for application development teams based on best practices. This role will identify opportunities for testing automation and lead teams in implementation tools and processes for automation. This role should be able to guide teams in creating detailed, comprehensive, and well-structured test plans and test cases. Similarly, this role will provide guidance to teams in the identification, recording, and documentation of bugs. As outcomes from testing are known, this role will be responsible for tracking and communicating results in a clear and concise manner. This role will have a leading and active role in audit activities with internal and external audits of testing and overall IT activities. A successful Manager of Quality Assurance will be able to implement a robust testing program as part of larger programs within IT. Candidates must have excellent communication skills (both verbal and written), be detail oriented, be exceptionally organized, and be able to excel in a team environment.
Qualifications:
- Bachelor’s degree in Technology or Business
- A minimum of five (5) years of progressively responsible experience, preferably within an insurance/medical industry.
- A minimum of five (5) years of experience in software quality assurance
- Proven work experience in an Agile setting
- Proven expertise in software quality assurance methodologies, tools, and processes
- Proven work experience in coordinating testing activities across teams
- Demonstrated educational and leadership skills in communication, project management, planning, and professional and organizational development.
Salary Range: $112,700 – $139,217
Responsibilties:
Analysis, Design & Execution
- Manage software quality assurance processes.
- Implement, optimize and manage tools that IT will use for testing and quality assurance.
- Develop, implement, and manage standardized testing and quality assurance processes across IT
- Develop, socialize, and maintain policies and procedures in relation to quality assurance.
- Administrate and maintain test script repository.
- Testing Quality Control – Evaluates the testing success following implementation and drives continuous improvement into the company’s IT processes.
- Lead IT teams in the participation of internal and external audit reviews of testing and other activities.
- Provide and gather evidence and review the work of team members before submitting for audits.
Leadership/Staff Development/Cultural Stewardship
- Coach, mentor, and motivate direct reports/project team and influence them to take positive action and accountability for their tasks/projects while supporting overall team to identify and achieve corporate goals, department goals and development goals.
- Establish and maintain Standard Operating Procedures (SOP’s) for functional area.
- Assure appropriate performance management and accountability. Develop and oversee SMART (SLA’s) metrics.
- Contributes to the development and achieving annual budget and expense goals.
- Promote consistent behaviors throughout organization.
- Hold staff accountable for failing to follow cultural values and norms.
- Establish value-based behaviors and communicate those across departments.
- Communicates and delivers ongoing/timely feedback to direct reports or project team regarding performance
- Conducts quarterly 1:1 performance evaluation with direct reports or project team and provide coaching or mentoring as required on a timely and ongoing basis.
- Develops staff career pathing and succession plans for key positions and company needs.
- Defines and monitors roles and responsibilities of direct reports or project team.
- Mentor technical teams on solution protocols and conduct design architecture reviews to ensure best practices are followed.
Product Management, Technical Program/Project Management & Execution
Manages testing, quality assurance, and audit program:
- Responsible for planning, organizing, and controlling resources/processes to achieve core system project/program objectives/expected outcomes within scope, time, quality, and budget constraints.
- Develops and implements software development practices, processes, methodologies, and metrics.
- Prepares reports detailing project status and communicates updates to project stakeholders.
- Ensures projects are completed on time, within established quality standards, and in compliance with design specifications.
- Participates in the enterprise architecture function, including coordination of a balanced pursuit of enterprise business, information, technical and solution architectures.
- Responsible for working with business leaders and managing the process of developing IT testing solutions for business needs.
- Accomplishes financial objectives by forecasting requirements; preparing project costs; scheduling expenditures; analyzing variances; initiating corrective action.
- Manages all Core business application IT functions including business analysis, design, development, quality assurance and solution architecture.
- Contributes to team effort by accomplishing related results as needed.
- Creates, updates and aligns SOPs of the full software deployment life cycle related to quality and testing.
- Lead IT teams in the completion of internal and external audit requirements.
Delivery Excellence
- Project was delivered on time per specifications.
- Project deliveries maintained a balance of scope, schedule, and cost along with a strong focus around quality and the achievement of business/success outcomes.
- Maintains quality service by enforcing organization standards.
- Manage the IT quality assurance practices of the organization.
- Responsible for administering quality assurance best practices including tools, guidelines, policies and SOPs to ensure quality software and services meet our business needs.
- Takes quality very seriously and works to quantify and evaluate new ways of measuring quality to ensure application uptime and a positive user experience, and that the IT organization continues to deliver excellent customer experience.
- Validates compliance with procedures and checklists related to quality.
Other duties as assigned
- Available for all duties, accepts delegated tasks readily and completes assigned duties as directed.
About The Doctors Company
The Doctors Company is the nation’s largest physician-owned medical malpractice insurer. Founded and led by physicians, we are committed to advancing, protecting, and rewarding the practice of good medicine.
The Doctors Company is proud to be Certified by Great Place to Work.
#LI-Remote
Quality Assurance Specialist
Fully Remote Remote Worker – N/A
Job Type
Full-time
Description
Location: Remote / Hybrid if local to Columbia, MD
Position Summary:
Is it more important for a job to be done, or to be done well? If you believe that understanding procedures, checking your work, and continually improving are keys to successful work, Quality Assurance may be for you.
Sparksoft is a fast-growing woman-owned small business that provides innovative technical solutions to the federal government. We are seeking a Mid Level Quality Assurance Specialist to support Federal IT contracts, working with a team to audit processes, perform quality reviews on documents, and contribute to the continuous improvement process. Successful Quality Assurance Specialists will have strong audit/assessment skills, be familiar with best practices (such as CMMI and ISO), and comfortable interacting with a erse group of people.
Responsibilities:
Understand the application and performance of Sparksoft’s established policies and procedures.
Support the development and maintenance of policy and procedural documents.
Work with the Quality Management Organization (QMO) team to develop, apply, and assess the performance of Sparksoft’s defined project processes.
Perform internal audit assessments of project process compliance, compile reports, present findings, and identify an action plan towards compliance
Support internal activities related to audits and assessments performed on Sparksoft by external bodies, such as CMMI and ISO.
Identify possible improvements to support ongoing process and quality improvement.
Produce and maintain documentation related to work activities (e.g meeting minutes, procedural descriptions, compliance checklists, audit notes, etc.)
Maintain documentation on Microsoft SharePoint.
Support the creation and maintenance of training materials.
Requirements
Required Skills:
Familiar with the concepts of Information Technology development processes (Agile, waterfall, etc.).
Demonstrated experience conducting process and quality audits.
Must be able to work independently, and as part of a team.
Excellent written and verbal communication skills.
Strong proficiency with Microsoft Office programs.
Experience using Microsoft SharePoint.
Familiar with the use of a Process Asset Library (PAL) or Quality Management System (QMS).
Comfortable speaking or presenting to small groups.
Desired Skills:
Ability to analyze data (e.g. identifying trends)
Familiarity with CMMI DEV and SVC models under v2.0.
Understanding of some common ISO standards within the IT industry (e.g. 9001, 27001).
Business or technical writing skills.
Education:
BA/BS, or equivalent years of work experience in fields related to Information Technology or Business Administration.
3+ years process quality assurance experience
Sparksoft is a certified Capability Maturity Model Integration (CMMI) SVC and DEV Level 3, ISO 9001:2015, ISO 27001:2013, Small Disadvantaged Business (SDB), Women-Owned Small Business (WOSB), and Small, Women-owned, Minority-owned (SWaM), and MBE/DBE/SBE consulting firm. With our focused mission to ignite innovation, inspire transformation, and implement digital solutions for a healthier nation, we specialize in 6 specific digital health services: Test Automation, Cloud Services, DevOps Delivery, Cyber Security, Data Science, and Human-Centered Design. Since 2004, our exceptionally skilled people, proven leadership, and optimized processes all work together relentlessly to continuously push for more efficient solutions.
Sparksoft is an Affirmative Action/Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic prohibited under Federal, State, or local laws.
In accordance with the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors, Sparksoft Corporation is complying with the requirements that all employees assigned to a federal contract be vaccinated. Employees in need of an exemption from this policy due to a medical reason or because of a sincerely held religious belief must submit a physician’s note for a medical accommodation or a religious request for accommodation to the human resources department to begin the interactive accommodation process as soon as possible. Accommodations will be granted where they do not cause Sparksoft Corporation undue hardship or pose a direct threat to the health and safety of others. New hires must show proof of vaccination.
If you need accommodation seeking employment with Sparksoft Corporation, please email [email protected] or call 410-424-7700. Accommodations are made on a case-by-case basis.
At Sparksoft Corporation, we take security and protection of personal information very seriously. We will never ask you to send private personal information over email. Accordingly, we ask you to immediately contact our security team via email at [email protected] upon receiving a suspicious request.
Data Quality Analyst – Experian Health
Strong SQL experience, QA experience desired, 100% REMOTE (work anywhere in the US!)
- Employees can work remotely
- Full-time
- Department: Information Technology & Systems
- Role Type: Hybrid
- Employee Status: Regular
- Schedule: Full Time
- Shift: Day Shift
- Flexible Time Off: 20 Days
Company Description
At Experian Health, our employees have the opportunity to shape more than products – they shape the future of U.S. healthcare. Experian Health is a pioneer for innovations leading the way in revenue cycle management, identity management, patient engagement, and care management for hospitals, physician groups, labs, pharmacies and other risk-bearing entities. Our success relies on people who are given the freedom to imagine new frontiers in the rapidly changing healthcare space and push the boundaries of innovation. Help us realize our vision of applying data for good and changing the healthcare landscape for the better – for all of us.
Job Description
100% REMOTE (NOT HYBRID) – WORK ANYWHERE IN THE US
The primary responsibility of the Data Analyst will be to support application development leveraging strong SQL skills, knowledge of relational databases, and the skills to ensure custom coordination of benefit software, containing over 400 million rows of data, only allows accurate data to be loaded, and data integrity is maintained after bug fixes and enhancements.
This position will ensure this software is thoroughly tested from all angles focusing primarily on the backend by developing custom test plans and executing them using SQL, analyzing production data, and writing custom reports.
Job duties:
- Fully understand custom built Healthcare Medical Eligibility/Coordination of Benefits software solution. Understand the technical design and be able to traverse through and fully test the system using custom developed test plans using SQL
- Work collaboratively at ground level with senior level development staff to fully understand product requirements. Be willing to ask questions, push back as necessary, and ultimately ensure the new code meets stringent customer expectations
- Identify software defects, conduct research, develop plan for resolution, and engage appropriate internal resources as necessary
- Perform data analysis as needed on production data (400+ million rows of data)
- Collaborate with team members on, and provide peer review of, test plans, test cases, test data, and automation/tool enhancements.
- Work collaboratively with development team to make technical judgments based upon understanding of the business process and customer/user needs whereby a design change or modification should (or needs to be) changed.
- Support inquiries from client, operations, and customer support on content related questions and monitor areas for improvement.
- Design and document test cases to ensure optimal system performance with new code releases
- Utilize QA best practices
- Tests will be executed at the database level, using SQL
- Build automated tests using tools such as Selenium
- Operate load testing on Web Based Portal
- Run smoke tests and regression tests
- Prepare appropriate test data
- Communicate and document testing results in appropriate tool
- Maintain defect reporting and tracking
- Maintain current test plans, test cases, test scripts, and test data.
- Availability for planned after hours deployments and unplanned issue resolution
- Planned deployments typically occur once a month on Thursday nights
Qualifications
- Bachelor’s degree in Information Systems, Computer Science, or other related field OR equivalent experience required
- At least 3 years combined prior business analyst, SQL programming, software QA, SQL data analysis
- Minimum 3 years of SQL usage in a professional setting
- Experience working as an analyst with large datasets (1+ million records) highly desired
- Experience with SDLC and iterative development processes, specifically Agile work processes highly desired
- Experience in working in a highly competitive team environment
- Strong SQL skills required (Data Analyst SQL skill set, not necessarily SQL programming)
- Focus on relational databases
- Business analyst knowledge is highly preferred
- QA knowledge is preferred. Willingness to be trained on QA fundamentals is required
- Coordination of Benefits, and/or Healthcare Revenue Cycle knowledge a plus
- Effective communication and relationship building skills
- Self-motivated, team player, but who can work independently
- Ability to adapt to an Agile/Scrum environment
- Strong written and verbal communication skills
- Problem-solving as part of a distributed team
- Time management and organizational skills
- Knowledge of the HIPAA transaction sets and requirements is desirable
- Become an expert on highly complex custom software – willingness to self-study and learn through trial and error required
Quality Assurance Engineer Manager (Automation)
First Stop Health
Remote
Full Time
As our Quality Assurance Engineer Manager (Automation), you’ll be developing processes and managing our main QA projects including integrating our growing automation suite into our CD pipeline and automating accessibility and security testing, while contributing to our manual and automated test suite.
We employ technology that connects patients and physicians and fosters a patient experience that is unrivaled in the industry, and we seek a directed Quality Assurance Engineer Manager that will ensure our product continues to ship with high quality features. This role will report directly to the VP of Technology. Primary duties will include organizing and writing automated tests, developing strategies to test accessibility and security and incorporating our automated suite into our deployment pipeline. This role is on a growing team, where our process and methods are still being formed, so we’re looking for someone who is collaborative and can think strategically.
Job Requirements:
- Excellent writing and communication skills
- 6+ years working as a quality assurance engineer with at least 3 years of leadership experience preferred (this role will be player/coach)
- 3+ years experience writing automated tests and able to present a scalable solution for our automation needs
- 1+ year of experience working in Python
- Experience incorporating automated tests into a continuous delivery cycle
- Domain knowledge of WCAG guidelines
- Knowledge in multiple types of testing and how to best use each type to suit a project’s needs (E2E, Integration, UAT, Regression, etc.)
- Experience designing, and maintaining automated tests, executing REST API tests, Git (or other source control management equivalent)
- Ability to identify potential failures in software as well as the ability to track and report existing defects with precision and efficiency
- Experience using business requirements to define thorough manual test cases
Nice to Have’s:
- JIRA/Confluence/Zephyr experience
- Familiarity with Healthcare/Benefit space
- Comfort and/or experience in a fast-paced, growing environment
- Familiarity with accessibility tools like JAWS, ScreenReader, SiteImprove, etc.
QA Manual Engineer
GLOBAL REMOTE
SPORTY TECHNICAL
FULL-TIME
Sporty’s sites are some of the most popular on the internet, consistently staying in Alexa’s list of top websites for the countries they operate in
In this position you’re responsible for monitoring our software development processes and making sure our software systems meet quality requirements for our millions of daily users. This would include testing programs, overseeing release processes and ensuring the final product meets company guidelines and consumer needs. You would work in your own product team of engineers and cross collaborate with other departments.
Our Stack
Selenium / Postman Appium / Android Studio MySQL / MS SQL
Responsibilities
– Simulate user needs and actual usage scenarios from a user perspective
– Testing (black box, white box, integration, and performance) of the Web and Android / iOS platforms
– Write test plans / test cases and output test reports according to feature requirements
– Track and analyze automated tests to improve test efficiency
– Track and record product issues and analyze the problems through various tools, giving feedback to relevant personnel to make corrections
– Share test-related information with other team members
– Identify and execute on opportunities to improve or establish quality processes
– Mentor less experienced team members
Requirements
We don’t necessarily expect you to have experience with all our requirements, we do want to see as many as possible!
– 2+ years of testing experience
– Familiarity with Web / Android / iOS manual testing
– Familiarity with various tests (function / integration / regression / stress / API)
– Familiarity with the test tool (Postman / Chrome console)
– Familiarity with MS SQL / MySQL is advantageous
– Familiarity with Jira / Jenkins is advantageous
Benefits
Quarterly and flash bonuses
Flexible working hours
Top-of-the-line equipment
Education allowance
Referral bonuses
28 days paid annual leave
Annual company retreat – we all went to Dubai in 2022 and are planning 2 more retreats for 2023!
Highly talented, dependable co-workers in a global, multicultural organisation
We score 100% on The Joel Test
Our teams are small enough for you to be impactful
Our business is globally established and successful, offering stability and security to our Team Members
Our Mission
Our mission is to be an everyday entertainment platform for everyone
Our Operating Principles
1. Create Value for Users
2. Act in the Long-Term Interests of Sporty
3. Focus on Product Improvements & Innovation
4. Be Responsible
5. Preserve Integrity & Honesty
6. Respect Confidentiality & Privacy
7. Ensure Stability, Security & Scalability
8. Work Hard with Passion & Pride
Working at Sporty
The top-down mentality at Sporty is high performance based, meaning we trust you to do your job with an emphasis on support to help you achieve, grow and de-block any issues when they’re in your way.
Generally employees can choose their own hours, as long as they are collaborating and doing stand-ups etc. The emphasis is really on results.
As we are a highly structured and established company we are able to offer the security and support of a global business with the allure of a startup environment. Sporty is independently managed and financed, meaning we don’t have arbitrary shareholder or VC targets to cater to.
We literally build, spend and make decisions based on the ethos of building THE best platform of its kind. We are truly a tech company to the core and take excellent care of our Team Members.
Title: QA Test Automation Engineer
Location: Remote, US
About Presence
Presence is the leading provider of online speech and occupational therapy, behavioral and mental health services and software for K-12 districts for children with special needs. We are dedicated to ensuring that all students in the preK-12 education system receive the special education related services they need to grow and thrive. We supply exceptional teletherapy tools and software for providers to serve and support students and schools. Founded in 2009, we are a growth stage company backed by Spectrum Equity, TPG’s The Rise Fund, Bain Capital’s Double Impact Fund and Catalyst Investors. We currently have 250+ employees and 2,000+ clinicians working in our network. We are a remote-first workforce with headquarters in NYC, serving schools nationwide.
Why is this role important?
Test Automation for QA reduces repeated manual testing and ensures that regression testing is completed for every release. Presence QA focuses on usability as well as functionality. Test automation will cover both functionality, user acceptance testing, boundary and negative testing, and complex data dependency scenarios. The goal for test automation is to be able to have tests be comprehensive so that every release goes out with a very high degree of confidence that the features for our users continue to work well with minimal surprises.
What will you do at Presence?
- Create a test automation framework: work with stakeholders to draft a requirements proposal for review and approval; implement a skeleton framework with example use cases for review; and complete the framework according to feedback from stakeholders
- Develop and maintain test data creation tool by working with backend developers
- Working with the QA team to write test cases that cover functional, negative, boundary, and UI expectations for test automation
- Maintaining a track record of test runs, updating test cases that have been impacted by feature changes, and working with software developers on ways to improve test automation
- Create test runs that focus on the features, user scenarios and appropriate regression testing, which will require understanding the spectrum, context and related features
- Do test runs and provide test results feedback to the QA and development teams
- Train and mentor QA engineers in writing additional test automation test cases using the framework
What are we looking for?
- 4+ years experience testing software, being involved in the software development process and with release engineering processes doing functional, regression, and UI testing.
- 4+ years strong programming experience, preferably in JavaScript, and/or Python, with experience in current testing tools, e.g., Playwright, Cypress, etc.
- Development experience using the primary software engineering principles of modularity, reusability, abstraction, etc
- 2+ years experience specifically implementing test automation frameworks from the ground up using automation tools such as Playwright or Cypress
- Experience with writing SQL queries and working with graphQL or other web based APIs required. Experience with AWS is highly desired.
- As communication is key to conveying your work, you need to be able to have excellent verbal and written communications skills
- Work well autonomously, in cross-functional teams, and in a distributed workforce
- A startup-person: hands-on, proactive, sees their role as more than just a job
- Having a keen eye for details and patterns, as well as being analytical, creative, and imaginative about how the software should and shouldn’t work–finding what shouldn’t be there
- Desirable: experience working with Postman, Behavior driven development (Cucumber)
What will help you succeed in this role?
- Passion for problem solving independently while also collaborating within and across teams
- Exceptional written and verbal communication skills demonstrated through slack, video conference calls, and internal meetings
- Exceptional time management and prioritization skills
- Capacity to try new systems and iterate to make improvements to adjust to changing conditions and information
- Lead with operational excellence and a growth and proactive mindset, in a mission-driven environment
- Inspire and model creativity and resourcefulness
- Promote team morale
What are some of the benefits we offer?
- Comprehensive Medical Coverage include Dental and Vision
- Flexible PTO
- 11 Company Paid Holidays
- Benefits Package: including 401K savings plan and access to an Employee Assistance Program.
- $500 home office stipend
- Paid Life insurance, AD&D. and disability benefits
- Paid parental and caregiving leave
- Eligibility to apply for a Professional Development Scholarship.
- Inclusive Culture: We are intentional about creating a culture that is fun and inclusive.
This role is also eligible to participate in Presence’s equity plan subject to the terms of the applicable plans and policies.
An employee’s starting pay will be determined based on job-related skills, experience, qualifications, and market conditions.
$110,000.00-$160,000.00
Where is this position located?
- Presence is headquartered in New York with our clients located throughout the U.S.
- This is a remote position
- This position reports to the Director of Quality Assurance
- This position may require additional travel for special projects, offsites, and events.
- All employees commit to being available on-camera for our Core Working Hours, noon-5 pm EST M-F.
About Us
Close is a bootstrapped, profitable, 100% remote, ~70 person team of thoughtful iniduals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.
We ❤️ startups & SMBs. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.
Our app’s frontend is a single-page JavaScript/TypeScript web app mostly written in React. Our mobile app is built using React Native. Our backend tech stack consists of Python/Flask, MongoDB, Postgres, Elasticsearch, and Redis, and communicates with clients via our REST API & GraphQL endpoints. We run our services in Docker on AWS.
We care about performance, maintainability, and testability of our code. Writing unit/integration tests is embedded into our engineering culture. We test more complex features end-to-end via Cypress. We also house lists of manual test steps to follow for testing critical features like calling and composing emails. Our focus is on testing actual user behavior, leveraging the Testing Library approach.
Our product development process is inspired by Shape Up. We sweat the UI/UX details and work collaboratively with the Product team throughout the design process. We think about testing in the technical specification phase and we continuously spend time assuring we’re shipping a high-quality product.
We open source our code and ideas on our GitHub and on The Making of Close, our behind-the-scenes Product & Engineering blog. Check out our projects like TaskTiger and use-infinite-scroll or insights from our day-to-day work such as Rendering untrusted HTML email, safely, How We Improved Reliability Of Our WebSocket Connections, and A Case Study in"Reactizing" a Complex Backbone View.
About You
We're looking for an experienced full-time inidual to join us as the 1st QA Engineer on our team. Someone who has a solid understanding of web technologies and real world user behavior and wants to help test, QA, and launch major user-facing features. You'd enjoy an opportunity to lead the way on the QA front and help us establish best practices for testing/QA and help us improve the quality of our product.
You should have at least 2 years of experience with testing/QA of user-facing behavior. You have a brain for breaking things. You are detail-oriented and thorough when writing down test plans and when opening high-quality bug reports. You deeply care about the quality of a product.
You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively, and collaborate with a fully distributed team.
You are located in an American, European or African time zone.
We are open to hiring junior, mid, and senior level QA Engineers for this role.
About the job
- You’ll be reporting to our Sr. Frontend Engineering Manager and you’ll be working closely with the Frontend, Backend, Product Management, and Design teams.
- Help us improve the quality of what we’re shipping, reducing amount of bugs/regressions.
- Help us test features as they are being built/reviewed, and keep an eye on recently shipped code for potential issues.
- Primarily you'll focus on testing/QA of user-facing behavior and creating high quality issues (bug reports) based on testing our in-product UI across web, desktop, and mobile.
- Additionally you'll test against our API and consider ways our customers may hit issues in their integrations or with Zapier.
- Help us improve how we’re doing automated testing (unit, E2E, etc.).
- Help Dev teams find ways to improve their testing strategies.
Bonus points if you have...
- Experience in contributing to tests in JavaScript via React Testing Library/Cypress/Playwright
- Experience testing GraphQL and Websockets endpoints
- Worked with B2B SaaS products
- Experience with sales or sales tools
Come help us with projects like...
- Modern Rich Text Editor with collaboration features
- Workflow Automation
- Web-based calling
- Responsive mobile web & native mobile app
Why work with us?
- Our culture 💚
- 100% remote company (we believe in trust and autonomy)
- Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
- Annual team retreats ✈️
- Quarterly virtual summits
- 5 weeks PTO + Winter Holiday Break
- 2 additional PTO days every year with the company
- 1 month paid sabbatical every 5 years
- Co-working stipend
- Paid parental leave
- Medical, Dental, Vision with HSA option (US residents)
- 401k matching at 6% (US residents)
- Dependent care FSA (US residents)
- Contributor to Stripe's climate initiative 🌍❤️
- Our story and team 🚀
Our values
- Build a house you want to live in -- Examine long-term thinking and action
- No BS -- Practice transparency and honesty, especially when it’s hard
- Invest in each other -- Build successful relationships with your coworkers and customers
- Discipline equals freedom -- Keep your word to yourself and others
- Strive for greatness -- Constantly challenge yourself and others
How we work together
- Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level.
- Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly.
- Appreciation for Deep Work: *During your normal work day, not after a day a meetings*.
- Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start.
At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 20+ countries located in 5 of the 7 continents. We’re a collection of talented humans, rich in erse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.
Our team is growing in more ways than one - in the last few years, we've launched 24 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
Title: Software Quality Assistant
Location: USA
Full Time
We are looking for a Software QA Manual Tester to assess quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches.
In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.
Ultimately, you will help ensure that our products, applications and systems work correctly.
Responsibilities
- Reviewing videos and infographics manually to ensure QA rules are operating correctly
- Lead a small team of hourly QA assistants to perform manual checks on audio assets and project deliverables within a schedule
- Review and analyze report specifications
- Collaborate with engineers to develop effective strategies and test plans
- Check test cases (manual or automated) and analyze results
- Create logs to document testing phases and defects
- Report bugs and errors to development teams
- Help troubleshoot issues
- Conduct post-release/ post-implementation testing as required
Requirements
- Must possess ability to provide critical attention to detail to video reports
- Experience with Excel and Google Docs
- Ability to document and troubleshoot errors
- Excellent communication skills
- Analytical mind and problem-solving aptitude
- Strong organizational skills
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the Colorado and New York City laws, the pay range for this position is as follows:
Minimum full-time salary range is between $ 26-33/hr
This is a Remote opportunity,
QA Software Engineer
UNITED STATES / REMOTE
ENGINEERING
The Quality Assurance Engineer is responsible for the planning, execution and reporting of test results on all products developed in Product Engineering. A QA Engineer will be able to be given direction and work independently, providing updates to their manager on a timely basis. A QA Engineer is expected to have basic knowledge on at least one product and will be able to assist on other products as needed. In addition, they will perform feature, regression and system level testing as well as assist in the development of processes and procedures related to product development.
Your Impact
- Own the testing strategy for existing and new products
- Develop detailed, comprehensive and well-structured test plans and test cases
- Perform multiple types of black-box, white-box, and grey-box testing including functional, system, end to end, load testing, performance testing, data integrity, smoke, regression, and ad hoc testing
- Estimate, prioritize, plan and coordinate testing activities
- Work closely with product teams to ensure alignment
- Submit comprehensive defects using our bug tracking system
- Regress and verify defects as needed, record test results, and provide metrics
- Test software applications at all points in the life cycle on multiple environments
- Continuously analyze the testing strategy to maximize its effectiveness pragmatically
- Assist with designing and maintaining quality system policies and procedures
Requirements
- 2+ years proven work experience in Software Engineering, Test, Quality Assurance, or Deployment
- BS degree or equivalent work experience in Computer Science or related field
- Strong experience with modern languages such as JavaScript, TypeScript, Golang, etc.
- Strong experience with open-source test frameworks, including CypressJS or Selenium/WebDriver
- Strong experience with build automation technologies like Jenkins, CircleCI, GitHub Actions, etc.
- Experience with AWS, Docker, or Terraform a definite plus
- Experience with Agile-Scrum and other Agile methodologies
- Experience with load testing tools
- Excellent analytical skills to work with developers for troubleshooting and peer review
- Effective written and verbal communications skills
- The ideal candidate will be comfortable with shaping testing culture and socializing best practices
Our Stack
Golang, TypeScript, Solidity, Postgres, Terraform, AWS
Our Principles
At Chainlink Labs, we’re committed to the key operating principles of ownership, focus, and open dialogue. We practice complete ownership, where everyone goes the extra mile to own outcomes into success. We understand that unflinching focus is a superpower and is how we channel our activity into technological achievements for the benefit of our entire ecosystem. We embrace open dialogue and critical feedback to arrive at an accurate and truthful picture of reality that promotes both personal and organizational growth.
About Chainlink Labs
Chainlink is the industry standard oracle network for connecting smart contracts to the real world. With Chainlink, developers can build hybrid smart contracts that combine on-chain code with an extensive collection of secure off-chain services powered by Decentralized Oracle Networks. Managed by a global, decentralized community of hundreds of thousands of people, Chainlink is introducing a fairer model for contracts. Its network currently secures billions of dollars in value for smart contracts across the decentralized finance (DeFi), insurance, and gaming ecosystems, among others. The full vision of the Chainlink Network can be found in the Chainlink 2.0 whitepaper. Chainlink is trusted by hundreds of organizations—from global enterprises to projects at the forefront of the blockchain economy—to deliver definitive truth via secure, reliable data.
This role is location agnostic anywhere in the world, but we ask that you overlap some working hours with Eastern Standard Time (EST).
We are a fully distributed team and have the tools and benefits to support you in your remote work environment.
Chainlink Labs is an Equal Opportunity Employer.
Test Engineer (Hybrid Manual/Automation)
Salary: competitive depending upon experience
Where the job is based: (home-based, working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ
Who we are: Kerv Digital (previously known as cloudThing) solve complicated problems with great digital experiences. We combine Power Platform, DevSecOps, Data Science and Software Engineering to achieve measurable business outcomes for our clients. Headquartered in Birmingham and part of Kerv, we are part of a £50m revenue global organisation, with over 450 employees, working with over 800 sector-leading clients, with offices in London, Birmingham, and Bangalore. Kerv is an ethically led organisation, and we are proud of our values. Our mission to Build Future and make a positive difference in society helps guide us to choose to work primarily with Nonprofit and Public Sector organisations. We encourage all our developers and designers to embrace the latest technologies, frameworks, and cloud deployment platforms to help our clients achieve more. We relish the difficult problems and integration challenges and guarantee our developers are never bored. We are proud to be certified as a Great Place to Work by independent assessors in both the UK and India. We can offer you an inclusive, collaborative atmosphere to develop your skills as part of a global multi-discipline development team with opportunities to be mentored by forward-thinking architects. Join us today to work closely with household name clients, build your technical prowess, and make new friends along the way. |
Primary purpose of role: Ensuring quality of functionally rich applications that delight customers
Required Experience:
- Ideally 2 to 4 years of experience
- Performing planning of test activities for the assigned area of the project(s), develop test plans, test scenarios and test cases
- Ensure effective quality control during development
- Work with developers during execution stages of the project to resolve quickly and effectively the issues found
- Ensure strict correspondence between solutions developed in the team and customer’s requirements
- Automation Framework Design and Implementation
- Creation of robust Automation Test Plans
- Analysis of functional and non-functional use cases, and identification of automation candidates
- Design, develop and maintain automated scripts, adhering to best practise
- Creation of clear, meaningful Test Result Reports
- Being highly delivery focused and engaging effectively with all types of team members to drive projects forwards
- Other tasks as reasonably requested
Skills:
Candidates are expected to have all of the following skills; · Strong knowledge of testing theory and understanding of software verification · Ability to drive testing processes starting from planning phase to test execution, bug fixing and support · Knowledge of bug-tracking tools · Excellent communicator, capable of engaging at all levels with customers · Automation experience using Selenium or similar · Create and maintain coding standards for automation, pushing the framework forward and maintaining it over time · Ability to develop automated functional tests, which exercise the UI, API and DB layers. · Test Planning and estimation
|
Candidates are expected to have some of the following skills; · Ability to contribute to the Automation Test Strategy, and Tooling Strategy · Automation of non-functional tests, including load and security testing. · Excellent technical investigation skills · Database knowledge like MS SQL · Knowledge of Business Process modelling tools · Remote work environment experience |
We’re also looking for people that fit how we work, which is something like;
- happiest working under their own direction, but fully supported when needed
- an obvious attention to detail, we want you to obsess about the little things!
- ability to work effectively with remote teams in India
- ability to work flexibly to deliver on-time to tight timescales
What we can do for you:
We’re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employee’s: § Real Flexibility – we’re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our unicorns (that’s this team) seems to be splitting three ways between home, customer sites and the office. § Awesome Environment – all of our employee’s will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on – that’s in large part because the company was started specifically to find a way for people to take more enjoyment from their work. § Interesting Work – these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. § Great Benefits – all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we’re a food first company too), excellent professional development support including frequent in-house training for tech. you can’t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. § Recognition & Growth – Certified as a Great Place to Work by independent assessors in both the UK and India and we’ve just entered the Sunday Times Tech Track 100, which charts the top 100 fastest growing tech. companies in the country; we know we achieved this directly through the people we choose to work with. Don’t take our word for it though, check out our impartial Glass Door reviews |
We’re an Equal Opportunity Employer and determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, inidual qualifications and work experience. |
*Please note: By submitting an application you agree to Kerv Digital’s recruitment policy*
Who are we?
SmartAction exists to advance the Artificial Intelligence (AI) movement, bridging the gap between what is, and what can be. We are a fully remote company of ~50 people that provides AI-powered virtual agents as a service to more than 100 leading brands across 12 industries. We are headquartered in Dallas/Fort-Worth, TX. Our company is continuing to grow its proprietary products and feature sets while leveraging best-of-breed technologies to deliver efficient, scalable solutions to our clients and their end customers. This is an excellent career opportunity for a person with an entrepreneurial mindset and good interpersonal skills.
Responsibilities
We are currently looking for a Mid or Sr. Quality Assurance (QA) Analyst to join our Engineering & QA team and help us grow. The QA Analyst role is responsible for monitoring the overall health and performance of existing client applications as well as evaluating the overall quality of newly developed applications. Currently, most of the testing is done manually but we are starting to implement automated tests. Since most of our client applications are interactive voice response (IVR) systems, most of the testing is done by triggering phone calls into the IVR systems and interacting with the underlying technology.
The essential functions include, but are not limited to the following:
- Create effective test strategies for applications and services to improve products quality
- Write and execute test plans
- Ensure continuous testing and monitoring of functionality, stability, performance, and accuracy of all components
- Ensure that the final product satisfies the requirements and meets end-user expectations
- Investigate and debug issues
Qualifications/Required Experience
- 3+ years of experience in quality assurance in a software development environment
- Bi-lingual (Spanish/English) required
- Strong analytical and problem-solving skills
- Experience working with databases and APIs
- Very good technical documentation skills
- Proactive, diligent, and meticulous
- Thrive in a fast-paced environment with ability to prioritize and multi-task on the fly
- Self-motivated and self-directed; fast learner
- Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently
- Excellent interpersonal, oral, and written communication skills
- Strict time management skills
The candidate must be eligible to work in the US. We do not provide sponsorship for employment visas.
Pluses
- 5+ years of experience in quality assurance in a software development environment
- Experience with Agile software development methodologies
- Familiarity with interacting and testing IVR systems
- Experience querying database data/logs in order to provide additional information/context for failures
- Familiarity with the following technologies/products:
- Atlassian product suite (Jira, Confluence)
- Microsoft Office product suite (Outlook, Teams, Word, Excel, OneNote, etc.)
- Lucidchart flowchart/diagram software
- Git and SVN centralized version control systems
- SQL database language
- Splunk data platform
- Postman API platform
Are you the person we are looking for?
SmartAction is looking for people to join our culture who exemplify Grit, are Unconventional, can be Audacious, and have Curiosity. If you are a driven inidual who represents these core values and is not afraid to roll up their sleeves and take initiative, you might be the person we are looking for. We are happy to provide a competitive benefits package to our full-time employees, including unlimited PTO, Health, Vision, and Dental insurance, 401K, generous paid holidays, stock options, employee recognition awards, active (remote) social events, casual work environment, flexible working arrangements and more.
Title: Lead Quality Test Engineer
Location: Remote United States
Hi there! We’re PAR and our purpose is:
To deliver solutions that connect people to the restaurants, meals and moments they love.
We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we’re calling all rebels, instigators, idealists and builders to join our constantly growing team!
PAR invented the first standalone point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. Today, our solutions span Customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations. These solutions are used to serve tens of millions of guests every day in over 120 countries.
Our mission is to build the number one restaurant technology company in the world and we’re off to great start.
We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us! If it sounds like you belong here, we should meet!
Position Description
An experienced, hands-on senior level software and hardware quality test engineer. You will be responsible for handling all aspects of quality testing unit testing, regression testing, acceptance testing. You have the ability to create, organize, execute, and verify complex test cases based on specifications delivered by design engineers. You will work closely with product management, customer services to ensure our products meet customer requirements and market expectations.
What We’re Looking For
- 5+ years of experience in software & hardware, UI testing, testing of embedded edge devices
- 3+ years of experience in testing of cloud-based applications
- 3+ years of experience with test automation frameworks, e.g. Selenium, Appium
- Proficiency in Python, Bash, shell script
- Pluses
- Programming experience in C/C++, Java, Perl
- Familiar with database SQL PostgreSQL, MySQL
- Experience with bug tracking tools Jira
- Experience Agile development methodology scrum, kanban, sprint, daily standup, retrospective, etc.
- Familiar with continuous integration tools such as Jenkins pipeline
- Experience with public cloud AWS, Azure
- Audio testing experience
- Experience in designing tool harness or using 3rd party tools to simulate stress/load testing of IoT edge devices and server-side applications deployed on public cloud
- Familiar with Linux operating system, scripts, test environments
- Experience with Github, Confluence, Sharepoint
- Experience with RF, networking and hardware analysis tools oscilloscope, spectrum analyzer, function generator, wire shark, etc.
- Quick Service Restaurant Drive-Thru experience a big plus
- Bachelor’s Degree
Why We Need You
- Design, develop, maintain, execute, and report on test strategy for POS and DriveThru products, based on product requirements.
- Generate test plans, develop test process, and maintain software tools and workflow.
- Define and perform unit tests. Create test scripts and test harnesses.
- Aggressively performs black-box testing of released products and products under development, uncover bugs and design deficiencies.
- Develop roadmap for test automation framework and software & test scripts design, develop, execute and optimize.
- Manage and track defects/bugs throughout the life cycle of iterative software and hardware releases.
- Investigate customer problems with existing products containing software or firmware reported by end-user, Customer Support, Sales, Services or Engineering.
- Assist development engineers by reproducing defects reported by customers in a released product.
- Provide customer-facing acceptance and regression test reports and documentation as required.
- Thorough understanding of product life cycle including Agile, Waterfall, phase gate models.
- Continuously improve on technology implementation methodology.
- Mentor members of the team in software development, testing methods, and root cause analysis.
#LI-Remote
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to iniduals with disabilities in accordance with applicable laws. If you’d like more information about your EEO rights as an applicant, please click here.
BetterRX is a growing software-as-a-service healthcare company looking for a QA Lead Engineer. In this critical role, you will be responsible for our software testing strategy and leading the QA/QC team. We are on a mission to end needless suffering caused by medication delays and you will find meaning and purpose helping us release really awesome software!
Primary Responsibilities
- Define and manage the software testing strategy (manual and automated processes)
- Work closely with Engineers and DevOps to achieve full CI/CD delivery pipeline
- Act as a lead/coach to other QA/QC team members
Skill Requirements
- 3-5 years' experience as a QA/QC engineer
- Expertise in various forms of software testing: functional and non-functional testing – regression testing, performance testing, etc.
- Exceptional verbal and written communication skills
Other Requirements
- Ability to work 100% remote
- BS Degree or equivalent experience
- Initiating test automation and test engineering practices, including aspects of ‘software development in Test’, performance & security testing
- Reading, writing, and debugging code in complex programs and supporting the refactoring of existing test frameworks
- Initiating the use and reuse of a broad range of tools, including open source and cloud-based
- Initiating the delivery of test engineering, typically using agile and CI/CD methods, including influencing how the teams develop user stories and acceptance criteria, typically deploying Behaviour-Driven Development (BDD) and Test-Driven Development (TDD)
- Building QAT service capability and coaching others to help improve QAT-wide practices to support the digital service standard, often working as part of a multi-disciplinary team focused on user needs and business-centered design
- Create, maintain, perform, and upgrade test scripts, analyze test cases, and provide regular progress reports
- 3+ years of experience in QA Testing
- Web3 / Blockchain experience is preferred
- Excellent attention to detail & can work with the development team comfortably
- Should know how to debug the code or read logs
- Should have experience in API & Performance testing
- Knowledge of CI/CD & Code management tools like Github & Security
- Hands-on experience in REST API, Performance & Black/White box Testing
- Strong scripting skills in Shell, Javascript, or Python
- Knowledge of ETL testing is an added advantage
We are looking for an AQA Engineer to join our project on a part-time basis
Objective
- Test the result of each new deployment and prepare a detailed report- Create and deploy automation testing pipelines- Implement various types of testing (smoke, unit, integration, data)Key results- Improve QAAbout projectDevelopment of a Virtual Try-On Solution for fashion retailersChallenges & Responsibilities- create test scenarios and automation testing pipeline for ML model- detect whether the analysis result is satisfactory or not- assume the reasons for satisfactory or unsatisfactory ML model performance by looking at the initial data and understanding the output- classify analysis outcomes by type- obtain a clear understanding of each module's functions, inputs, and expected outputs- deliver detailed test reports in EnglishBehavioral characteristics- aspiring- with the ability to learn + continuous learner- focused on results and problem-solving- opened to feedback- with an entrepreneurial mindset- with systematic thinking- great communicator- agile- innovative, explorativeSkills- Experienced in the implementation of various types of testing (smoke, unit, integration, data)- experienced in setting up automation testing pipelines- Phyton- explanation and presentation- machine learning- detailed test report development- upper-intermediate English and higherKnowledge- Understanding of main ML metrics- Understanding of prime ML system working principlesWould be a +- Previous experience with virtual Try On testing- Experience with test-driven developmentWe Offer- Scientific or engineering challenges- Work with disruptive deep-tech startups- Work with rock stars (senior-level engineers, Ph.D.)- Meaningful social and environmental projects- Transparent, professional growth plan depending on your impact- Remote work from any location- Flexible working hours- Unpaid unlimited personal time off- Regular Team Building & company-wide team eventsTerms & conditionsCapacity: 0.33 FTE (~15 hours per week)Duration: 5 months; might be other projectsAre you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? At Terrestris, LLC, we are helping the government create better mission outcomes through better human performance. Our client is looking for an experienced Quality Assurance Architect to provide technical leadership as the client works to build out their QA team within the engineering department. The successful candidate will design, architect, and direct the implementation of the QA automation strategy, including the overall automation framework.
You will be responsible for the design of automation frameworks and automated functional, integration, scaling, stress, and end to end tests within an Agile development environment. You will be tasked to develop a culture of excellence and continuous improvement that brings good practices, knowledge consistency, and identify all-around quality engineering principles proactively to improve product delivery quality on a continuous basis.
We're looking for someone with an insatiable appetite for learning who frequently explores ways to make the impossible possible. Someone who sees opportunities where others don't and thrives when painting from a blank canvas. Someone who doesn't take themselves too seriously and is known for bringing calm to chaos while working through the most complex technology challenges.
In this role you will be expected to:
- Maintain complete ownership for preparing test automation solution, designing automation frameworks and leading the implementation of test strategy, test plans & test execution
- Support automation script development and optimization
- Recommend new tools, techniques and methodologies needed to enhance productivity and quality
- Collaborate with product teams to strategize & align long term solutions for test automation including roadmap, tools, framework & approach
- Evaluate, select and formulate best usage of test automation tools and future alignment for different products and applications
- Create a standard framework for Functional Automation, Performance Testing and Security and Penetration Testing
- Develop automation strategy to support regression testing based on technical analysis, complexity and reusability
- Respond appropriately and competently to the demands of work challenges when confronted with changes, ambiguity, adversity, and other pressures.
We're looking for someone who is/has:
- U.S. Citizen and eligible to get security clearance
- BS or MS in Computer Science, Computer Engineering or equivalent
- 8+ Years of experience in software engineering and/or engineering management
- Good knowledge of modern programming languages such as C/C++, Golang, Python
- Demonstrated skill in using coding standards and being an active participant in code reviews
- Expert in automation frameworks such as cUnit/pyUnit, pytest, Selenium, etc.
- UI and/or API level test automation expertise
- Experience with web service technology like XML, REST, SOAP
- Experienced in high volume, high throughput big-data environments
- Experienced in implementing testing and QA frameworks using Agile methodologies
- Expertise with web performance infrastructure (CDNs, caching, reverse-proxies) and cloud resources (AWS, Azure)
- Thorough understanding and hands on experience in developing and enhancing automation testing frameworks
- Knowledge in security testing, performance testing, and performance tuning is preferred
Compensation & Benefits:
- Competitive salary and stock options in a fast-growing startup
- Employer-paid medical, dental and vision coverage for employees and their families
- Health Savings Account with annual employer contributions
- 401k with employer contributions
- Employer-paid Life Insurance
- Uncapped paid time off policy
- Flexible work & remote work policy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, age, marital status, ancestry, projected veteran status, or any other protected group or class.
DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.
The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.
< class="h3">Job Description- performing deal checks by assessing customer deals before submisson
- planning and cunducting quality gates (checking compliance against IT software development standards) and participating project audits
- ensure closing of findings identified during Q-Gates, and identify lessons learned
- collaboration in risk, overrun and claim management
- weekly / monthly review of status of project/service and communication to the stakeholders, identifying risks then initiating and tracking of Back to green plans.
- coaching of deal, project and service teams concerning T-Systems standards
- support of internal and external audits (Management Audits, ISO, CMMI, SPICE)
- very good IT project management and service management skills, as well as practical experience necessary
- more than 10 years of background in IT Quality Management process is required
- very deep knowledge of the standards of IT projects and application services (PM-, SE-, SM-Book) is a must
- excellent german and good english language skills necessary
- and being able to enforce his/her requirements as well as supporting continuous improvements of corporate standards, processes and tools of software development
- high team and communication skills
- proactivity, ability to make progress without supervision
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
Talently Hire is looking for a QA Engineer for one of our Partners 💪🏼
< class="h3">🚀About the client: Passport:
Passport is a modern international shipping carrier built for ecommerce. We’re a growing, ambitious team looking to upend the trillion-dollar international parcel shipping industry through a world-class experience. Passport works with hundreds of DTC brands like Native, Bombas, Betabrand and others to serve their global consumers. At Passport, you will have the opportunity to work with some of the biggest ecommerce merchants in the world and think strategically on how to add value to their international business. See this TechCrunch (https://tcrn.ch/2TKQ4eO) article to understand why brands love us.
< class="h3">About the you and the role:Passport is looking for QA Engineers to expand our footprint in Latin America. If you are motivated by working in a collaborative environment, building innovative solutions and being part of a growing team, you could be a great fit for our team.
< class="h3">🐞What you'll do…
- Enlarge the automated test base covering the variety of our web applications
- Create useful datasets and scripts to help other teams in their testing needs
- Apply manual testing skills for discovering new issues
- Apply basic code debugging and data analysis skills for more detailed reports
- Work with load testing to ensure our webapp capacity is not degraded
- Enrich our fancy knowledge base in Notion with new details and articles
- Learn about the world of international shipping
- Deal with popular e-commerce platforms as Shopify, Bigcommerce, Magento
- Understand our clients’ pain points and needs, collaborate with some of them directly to ensure the success
- Be a part of a supporting team that will help you to adapt, improve and cope with failures
Requirements
< class="h3">🔥You have many of the following…(Please apply even if you don’t meet all of the criteria!)
- 2+ years quality assurance experience
- A college graduate with a technical degree
- Proficient in English reading and writing
- Test automation skills for both frontend and backend parts of web applications
- General scripting ability for replaying routine actions (Bash, Python, JS etc)
- Manual testing experience
- Understanding load testing concepts
- Basic code debugging skills
- Expertise with Mocha, Jasmine, Playwright, K6, MySQL, Git, Elasticsearch
- Tolerance to absence of full and reliable internal documentation and readiness to improve that when necessary
Benefits
- Flexible schedule
- Equity
- 100% Remote Work
- International Team
- USD Payment
Title: Senior QA Automation Engineer
Location: Remote
Array is revolutionizing how businesses leverage and enhance consumer data. Our platform enables innovative companies and developers to seamlessly integrate credit and identity data into their apps, websites or workflows. As a remote-first company, we’re focused on providing opportunities for autonomous iniduals to have high levels of impact at the forefront of the fintech space. Continuous improvement, experimentation, and a clear mission stretch us inidually and together in service of delivering the best products for our clients and users.
Company Overview
We’re looking for a Senior QA Automation Engineer to join our dynamic Engineering team. This role will focus on helping us rapidly execute our API & SaaS roadmaps.
This is an opportunity to join a fast-growing, well-funded company in a rapidly expanding market in a highly-impactful position, with the opportunity to work on scalable, enterprise solutions or consumer-facing products.
This position will be fully Remote. As a remote-first company, we’re focused on providing opportunities for autonomous iniduals to have high levels of impact at the forefront of the fintech, identity and privacy space.
We offer competitive salary, equity, health care, and 401k matching!
Who We Are
HelloPrivacy helps millions of people clean up, protect and improve their online privacy & reputation. Our Privacy API allows enterprises across industries like identity protection, fintech, banking, antivirus and cybersecurity to add powerful privacy features to their own offerings through our scalable, industry-leading Privacy APIs and white label partner solutions. We have successfully launched the Privacy API which removes consumer personal information from the web with a number of Fortune 500 partners in just the past few months!
Our consumer brand, BrandYourself.com, has helped millions of consumers protect their online reputation and has been featured on ABC’s Shark Tank, BBC’s Dragons’ Den and numerous other media outlets.
This is an opportunity to join a fast-growing, profitable, venture-backed company in a rapidly expanding market in a highly-impactful position, with the opportunity to work on scalable, enterprise solutions or consumer facing products.
Job Responsibilities:
- Automated and functional end-to-end testing of our suite of products (APIs, Backend Systems, and Websites).
- Be a contributing team member to further our QA best practices and knowledge base
- Collaborate with fellow QA engineers on testing components, API, Websites
- Participate in driving the quality of the product, from requirement specification through release
- Clearly communicate steps to reproduce bugs
- Document QA processes and procedures
- Participate in the Scrum process (Daily Standups, Planning, Grooming, Retrospective)
Qualifications:
- 5+ years of relevant QA experience
- QA transformation experience (Automation, BDD/TDD)
- Hands-on development of RESTful Web Services, SOAP, XML, and JSON
- Understanding of Testing beyond Functional Testing (Performance, Load/Stress)
- Understanding of general Multi-Tier Architecture
- Experience with caching, load balancing, app layers (Web / API), storage/databases (relational and non-relational), and message queues
- QA best practices and documentation
- Experience with automation testing with Postman for API or similar
- Comfortable with at least one object-oriented language and relationship database
- Desire and ambition to coach and mentor other engineers
HelloPrivacy / Brand Yourself Benefits:
HelloPrivacy / Brand Yourself is an acquired company by Array. All full-time HelloPrivacy employees will be converted to Array benefits package, effective January 2023:
Array Offers All Employees the Following Benefits and Perks:
- Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
- Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
- In-house wellness concierge and partnership with Spring Health to support mental health
- 100% 401k match up to 4% with immediate vesting
- Generous and competitive parental leave for all parents
- $2,000 medical travel coverage
- $1,000 desk setup subsidy to set-up your unique remote office
- $100/month to subsidize wifi/cell phone expenses
One of our core values at Array is to care and support one another, and that’s why we strive to create an environment where everyone feels empowered to bring their full, authentic selves to work. Diversity, equity, and inclusion foster collaboration, comfort, and confidence. We’re at our collective best when we each feel our best.
We are proud to be an equal opportunity workplace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Column6, part of the DigitalReef family, is a progressive company at the forefront of advertising technology, designing products for the unique needs of CTV apps and the teams that manage them. Our product development spans infrastructure technology and analytics, and our work is deployed by many of the industry's highest quality, forward-thinking media owners across North and South America.
Column6 is seeking a Senior Software Engineer in Test to drive the quality of the Supply-Side Platform and Ad Server and assess CTV products and features to ensure that quality standards are met. You will have the opportunity to build highly scalable applications and tools to support the fast-growing business.
The Opportunity
- Lead in the development of the end-to-end test to support high throughput/low-latency applications.
- Perform exploratory, functional, regression, end to end integration and performance testing of those applications, performing root cause analysis on defects.
- Build test automation frameworks in a cloud native environment with modern container/IaC based applications and distributed data processing pipelines, on AWS.
- Solve interesting and challenging problems alongside a great team of engineers
- Develop new skills as you push your knowledge, and our technology, to new levels
The Requirements
- 5+ years industry experience in software development. 3+ years' experience writing automated tests using languages such as Python, Java and Javascript.
- Experience in manual testing for newly developed features. Understanding in software development life cycle and bug reporting tools.
- Knowledge of web-based application development, REST API, OpenAPI, and tools like Swagger and Postman.
- Experience with test methodologies (Test Driven Development, Behavior Driven Development) and test frameworks (JUnit, Selenium, Cucumber)
- Experience in SQL and relational databases. Experience with distributed data processing frameworks (Hadoop, Spark, EMR).
- Strong troubleshooting skills. Able to quickly understand a complex system.
- Strong communication skills, both verbal and written. Able to work in a dynamic environment.
What will set you apart
- Ad Tech experience is a big plus.
- Experience with cloud development and deployment (AWS, GCP)
- Experience with DevOps and CI/CD.
Director of Quality and Food Safety
New York, NY, Columbus, OH *or Remote*
Director of Quality and Food Safety
New York, NY / Remote (FT)
ABOUT BARK
Here at BARK, we love dogs and their people. We’re looking to make all dogs happy throughout the entire world (we’re not kidding). Think Disney for dogs — we make magic for dogs and their people through our products, events, and experiences.
Our ambition level is high, the opportunity is huge, and our love for dogs is through the roof! We launched in 2011 with BarkBox, a monthly-themed subscription of all-natural treats and clever toys. Since then, we’ve shipped more than 70 million toys and treats to dogs across the world and use all of that direct customer feedback to inform new initiatives and ways to make magic between dogs and their people. We’ve since expanded into other offerings as well, as we aim to become THE Dog Company for every family with a four-legged, belly-scratch-loving, interspecies family member.
WHO ARE WE?
The Sourcing team helps to take our unique designs and transform them into products to sell to our customers with the help of our third-party manufacturing partners. Internally, we partner closely with the R&D and Supply Chain teams in order to give dogs and their people the best experience possible. If you couldn’t tell already, we’re dog and customer-obsessed – we pay close attention to cost and quality, are highly flexible and entrepreneurial, and collaborative to a fault.
WHO WE’RE SNIFFIN’ FOR
The role Director of Quality and Food Safety will play a critical role in delivering BARK’s mission of making the world a better place for all dogs and all families, ensuring that all of BARK’s consumable products sold across multiple channels (retail, subscription and e-commerce) are safe, compliant, and reliable. You will lead and provide technical direction in meeting BARK’s quality, food safety and compliance objectives. In this role, you will partner with a range of cross-functional teams including R&D, Sourcing, and Operations. Additionally, you will partner closely with our manufacturing partners. This role will build strong foundational safety and quality capabilities across the supply chain that provides a strong platform for future growth and development into new markets and business channels, allowing BARK to scale and meet our strategic vision. The Director of Quality and Food Safety will hire, train, and develop a team of motivated safety and quality managers, designing and building new models that are focused on reliability, performance and cost.
The successful candidate will work cross-functionally to navigate challenges, have an ability to take ownership of complex topics, e deep on all aspects of R&D and manufacturing to understand the bigger picture for our customers and business from a safety and quality perspective. This is a senior role with high visibility within the BARK senior leadership team: you must have excellent written and verbal communications, be comfortable presenting solutions in a customer and P&L data driven approach, sharp analytical approach to understanding/solving problems, and someone who will flourish in a role with considerable autonomy and visibility.
KEY DUTIES
Design, execute and/or enhance various safety and quality processes throughout the lifecycle process of our supply chain to serve retail, subscription and e-commerce channels by performing one or more of the following duties:
- Build and own the end-to-end quality and food safety process for Bark, along with metrics to measure performance with all stakeholders
- Assure BARK meets quality, food safety, and legal compliance requirements for FSMA, AAFCO, NASC, USDA, FDA, etc.
- Collaborate with R&D and Sourcing, and our third-party manufacturing partners to oversee quality compliance
- Work with Operations to implement strong Q&FS programs at all consumables fulfillment centers
- Analyze customer feedback and performance data to incorporate into the product development lifecycle
- Closely manage corrective action process
- Oversee process for onboarding new manufacturing partners and fulfillment centers, working closely with BARK legal to establish strong agreements
BASIC QUALIFICATIONS
- Minimum 7-10+ years experience in Quality & Food Safety with pet food industry experience and at least 5 yrs in a leadership capacity
- Active training in Food Safety Modernization Act with knowledge of GMP, HACCP, ISO22000, AAFCO, USDA, FDA, NASC
- Requires Bachelor’s degree in a related-field or equivalent experience
- Experience auditing manufacturing/plants and managing supplier quality assurance
- Experience partnering effectively with geographically dispersed teams
- Strong project, product and resource management skills
- Excellent business writing and communication skills to peers and senior leadership teams
- Experience in MS Office suite of products (in particular word, excel) and PLM systems
- Data analysis savvy to aid problem-solving and drive decisions
- Thrives in a fast-paced environment
PREFERRED QUALIFICATIONS
- Strong interpersonal and relationship building skills; proven ability to get results
- Strategic thinker with highly developed analytical and critical thinking abilities. Able to find and mine data to help make design strategy and road map decisions
- Leads by example, shows ownership and a strong bias for action, and holds people accountable to goals
- Comfortable with ambiguities, conflicting priorities, multicultural, matrixed environment
- The ability to travel both domestically & internationally 10-20%
This position is a full-time salaried position and can be remote. We offer health insurance for both you and your pup, 401k, wonderful team lunches, cold brew on tap, and a dog to pet anytime you wish.
Please Note: BARK requires all employees or guests entering our space to provide proof of up to date covid-19 vaccinations. Exemption and/or accommodation requests will be reviewed on a case by case basis.
FOR CO/NJ/NY BASED APPLICANTS:
- The base salary range for this position is $129,000- $160,000
- This position is eligible for equity
**This compensation range is based on BARKs good faith estimate as of the date of this posting and may be modified in the future. Actual pay for this position will depend on a variety of variables including location, travel, internal equity, experience, education, skills and expertise.
About Us
QikServe is the enterprise platform for guest self-service in hospitality. Our digital ordering and payments solutions are powering some of the biggest players in the hospitality industry. From one of the world’s largest coffee chains and travel concession operators to household names in the world of fast casual, theme and amusement, we’re giving guests the convenience to order and pay for their food whenever and however they want. Learn more at www.qikserve.com
The Position
We’re looking for a Test Engineer to help us maintain high quality services across our many live integrations that serve a world-class client. The ideal candidate will have solid experience in both manual and automated testing and will be comfortable working alongside our existing test engineers to own end to end quality assurance throughout the SDLC. This means spotting issues during requirements gathering all the way to validating that a feature went live successfully and then supporting engineers with production issues. If you’re proactive by nature and have a skill for identifying overlooked risks and regressions, then we’d love to hear from you!
The Role
The day to day activities for this role will include;
- Manual testing across APIs, web and mobile
- Writing automation tests where they add the most value
- Writing manual test cases for areas with no automation coverage
- Finding, reporting and tracking bugs
- Creating test data and preparing environments for testing
- Performance and load testing
- Suggesting improvements to our existing APIs and products
- Helping to improve existing processes and procedures
- Liaising with internal operations team and external vendors
- Attending and contributing to Scrum ceremonies
What you’ll bring
- Minimum 3+ years proven experience in a similar, relevant role
- Experience as a developer or as an automation engineer
- Knowledge of Quality Assurance methodologies and standards
- Ability to communicate clearly and kindly
- Inquisitive and comfortable asking questions
- Excellent attention to detail
- Excellent organisational skills
- Reliable and trustworthy
Nice to have:
- ISTQB certified
- Experience working on hospitality products
- Experience working in a Scrum team
- Experience developing in Java or JavaScript
Location: Edinburgh, UK or Spain (ideally commutable to our Edinburgh office, however, we will also consider remote working from anywhere in the UK or Spain)
We look forward to hearing from you.
Please note: You must be located within the UK or Spain and have the right to work in the UK or Spain.
VetsEZ is seeking a Jr. Test Automation Engineer to support the Health Middleware and Data Management (HMDM-VDIF). This product line manages various software products, middleware platforms, system integrations, health data integrations, and Electronic Health Records (EHR) integrations.
The candidate must reside within the continental US.
Responsibilities:
- Working with software developers, analysts and functional testers to develop automated tests
- Developing End-to-End test automation solutions with software developers, documenting issues and working with peers to troubleshoot issues
- Collaborate with other QA leads and Test Engineers in helping define, evolve and promote enterprise test strategy
- Design and execute tests against user stories covering all aspects of functional and non-functional test requirements
- Perform data validations using complex SQL statements and other tools (e.g. Query Analyzer, Redgate, etc.)
- Create scalable test solutions through the identification, implementation and maintenance of test automation frameworks suitable for middleware, API and Data layers
- Plan and execute suitable regression testing activities related to the change/release scope
- Provide testing estimates and meet project testing timelines
- Collaborate with delivery team and/or business partners in troubleshooting root cause of software issues
- Look for opportunities to improve test execution and delivery
Requirements:
- Bachelor's degree in Computer Science, Electronics Engineering, or other Engineering or technical discipline
- A minimum of 3 years of experience is required
- Strongly prefer experience with testing middleware Java, Node.Js, AWS
- Good understanding of AWS Step Functions, State Machines, Canary, and CloudWatch Logs
- Solid expertise in designing and utilizing test automation frameworks for APIs and Data layers
- Experience with Performance Testing, Regression Testing and Integration Testing
- Proven experience in automation using ReadyAPI/SoapUI and Groovy
- Experience with automating tests for CI/CD pipeline and experience with AWS Lambda and Canary
- Familiarity with Rally and JIRA Test Automation and Artifacts Repository Tools
- Strong communication and problem-solving skills with the ability to work as team
- Ability to work closely and effectively with developers in an agile environment
Additional Qualifications:
- Experience working with Department of Veterans Affairs (VA) or other health-related organizations desired
- Ability to work effectively in a multi-stakeholder, Agile, and DevSecOps environment
- Ability to obtain a government clearance
Benefits:
- Medical/Dental/Vision
- 401k with Employer Match
- PTO + Federal Holidays
- Corporate Laptop
- Training opportunities
- Remote Opportunity
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Sorry, we are unable to offer sponsorship at this time.
Our Product team stays close to our customers, building the tools to deliver on our promise to make running their business easier. We make decisions fast, and priorities change as we adapt to the needs of our industry so we welcome folks that relish in the challenges of pace. We believe in quick iteration and in the moment feedback, so we can work collectively to build the best team and product.
We are looking for a Test Automation Engineering Lead to develop and execute automated tests to ensure product quality. Test Automation Engineer responsibilities include designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)
In this role, you will
- Lead a team of Automation Engineers to develop our next generation solution of automation infrastructure
- Implement and support automated test cases using a tool like Codeceptjs
- Assist SDET and QA Manager with the design and development of the test automation strategy and roadmap
- Participate in production deployments and releases to ensure successful deployments
- Document and report defects and track defects to closure, escalating as appropriate
- Mentor team members on test automation
If you’re right for this role, you
- 5+ years building and maintaining test automation specifically testing web and / or Mobile applications
- Understands leadership comes from serving their team, not top down commandments
- Knowledge of software QA methodologies, tools and processes
- Hands-on experience with automated testing tools
- Solid knowledge of SQL and scripting
- Can effectively communicate defect details and reproduction steps
- Ability/desire to understand and rapidly learn new technologies
- Are organized and have strong time management skills
- Love solving problems and finding solutions
- Are self-motivated and self-directing
- Are comfortable in a fast paced, pragmatic work environment
- Have worked on a remote team
#LI-REMOTE
< class='"content-conclusion"'> Join CommentSold At CommentSold, you can work from anywhere in the United States thanks to the power of the internet - we put extra effort into our remote culture to ensure we exceed the engagement we all need. We value our team, and show that through competitive salaries and bonus opportunities. Health, dental, vision, and life insurance are available to all full-time employees. Our platform serves the women’s retail space in a major way - and that’s no coincidence. We're creating a space for equality across the board, and we support folks of all identities and lifestyles in everything we do. Join CommentSold to live your best life — we’re always excited to grow our team’s perspective. #lovewhereyouwork We love our valuesWe’re building a fam, our chosen circle, around a set of values that guide how we work and interact with the world around us. Our cultural norms at work can’t be turned off when the computer’s away -- we live these in every part of our lives. Our team isn’t for everyone, so if you’re right for it, the following values should resonate strongly with how you live your life.
We’re intolerant to bad vibes, and genuinely love where we work (and want to keep it that way). We choose our fam by looking beyond a skillset - because roles can change - and surround ourselves with folks we want to spend our lives with.
We aim high and hire smart people to get there -- folks that use logic and critical thinking to make the best decisions. We look beyond the problem and quickly build context to come to the right solution; our ever-changing and high-pace environment requires a team of great autonomous thinkers.
When we say “got it,” our team knows we’re owning it, we’re following through, and we’ll deliver beyond expectations. Put the effort into figuring things out yourself (hey, we’re all busy), and actively collaborate if you haven’t Got it; ownership also means knowing when to seek help and to never suffer in silence.
We’re a rare team of folks that genuinely love to work hard because we know that putting in the effort gets the win -- we’re the people that started our careers at the lemonade stand. Not at all costs, but we give it our all because our customers are hustling to grow their businesses, and the hustle’s more fun when we’re winning together.
We collaborate for more than the high-fives (although they’re pretty great), and our team thrives on timely and direct feedback. There’s no hesitation in being direct; since we’re surrounded by smart people, we embrace thoughtful and challenging perspectives.
To learn more about our values, check out this video.Rate: Depends on Experience
Location: Remote/Telecommute (MUST be located in and working from the U.S.)
Target Start Date: 2/1/23
This candidate will be part of a cross-functional team made up of a Project Manager, a Scrum Master, a Business Analyst, a Functional SME, Web Developers, Data Conversion Developers, Software Testers, a Technical Writer, Organizational Change Management Lead, and a Trainer. The candidate must be able to communicate effectively, verbally and in writing, with programmers, analysts, immediate supervisor, management, system users, operations, other State agencies and the private sector.
Job Duties:
• Follows Agile methodologies to develop and execute test cases for system, integration, and performance testing
• Performs data ingestion testing and data distribution testing
• Performs automated testing, writes test cases, and validates test case traceability to acceptance criteria
• Identifies quality user stories to validate the ability to clearly test acceptance criteria
• Assists with the creation of the Requirements Traceability Matrix (RTM), Test Plans and additional customer-facing documentation.
• Analyze and recommend process improvements
• Must be able to work independently
Required:
• 2+ Years' Experience with Microsoft Azure DevOps
• 2+ Years' Experience testing Software Applications
• 2+ Years' Experience designing, developing, and executing Automated Testing
• 2+ Years' Experience with all phases of SDLC
• 2+ Years' Experience working on projects employing Agile methodology
Preferred:
• Bachelor's degree or equivalent technical study
• 1+ Years' Experience with State Government/Public Health business areas
• Experience working with business partners to proactively identify value add solutions
• Experience with Analytical Tools
About Tymit
At Tymit our mission is to reinvent the credit card to make it honest, safe, and more transparent to achieve more peace of mind when managing your finances. To prove this to our users, we have built an elegant and intuitive app linked to a credit card designed to achieve better financial well-being and control like never before.
A credit card from a tech company, not a Bank. Fintech credit makes up only a tiny fraction of overall credit. Still, it is growing rapidly, and Tymit will be at the forefront of the digital disruption in the credit card world.
Based in the UK, Spain, and Greece, our talented and growing team is committed to creating a erse and fun work environment, putting the user at the center of every decision we make. At Tymit, we have a mantra. Customers are first because that's what drives us and our growth, and we'll continue catering to them that way.
Compensation & Perks
💰 The salary range of this role is 35,000€ – 48,000€ per annum, depending on experience.
🏝 25 days of paid holiday plus bank holidays.
🥳 Your birthday off.
🏡 Tymit is working fully remote, and all employees can remain working from home if they want, traveling to our offices when agreed with the team.
🌇 If your preference is working from our office and working onsite with other Tymiteers, we have you covered with our offices - Postpandemic.
⏰ Flexible working hours.
🤓 Additional days to attend conferences and workshops related to technology and/or events related to Tymit’s industry and sector.
💲 Budget for remote home expenses.
📚 Learning & Development is a big asset for us, and we count with a yearly budget.
🏥 Private health insurance.
👩🏽🤝👩🏻 Referral program.
💳 6 months free-interest for all Tymiteers in our Tymit card.
💻 Budget for your home office set up.
About the role
We are looking for a talented and dedicated QA Engineer to build the safest credit card in the market. Our tech team is growing – and learning as we go. We’re on a journey, building and evolving the way we work, and we’re looking for recruits who can teach us as much as we’ll teach them.
Joining our engineering team, and you work cross-platform, testing on both our iOS and Android applications. We have a product-oriented team, releasing apps every week. The ideal candidate is mobile-savvy, loves testing, and understands what makes a great mobile app!
We are small, but we think big. 🦄🦄 Do you want to join us?
About the culture
Be ready to join a company where collaboration is key. You will be expected to share knowledge and speak up, at the same time you have the ability to listen to others and consider their opinions. At Tymit we are also big fans of good atmosphere and humor, prepare yourself to receive a bunch of GIFs.
QA Engineers at Tymit work by squads in cross-functional teams, applying good practices and agile methodologies. Within the team, you will find Angela, Guillermo, Sebas, Christos and Mariano.
During your time at Tymit you will
- Work as part of cross-functional, friendly, agile tech teams to ensure quality is driven into the development process.
- Test new features and ensure that existing features are working well.
- Ensure that tests are executed and give regular feedback to the team on the status of quality.
- Help to configure test environments for both manual and automated tests.
- Find bugs and analyze the importance and priority of bugs relating to a release.
- Write clear bug reports and provide all the necessary detail so that others can reproduce and diagnose the issue.
- Play a part in clarifying business requirements and user stories.
- Work with Product, Tech, and Ops teams to ensure applications are tested to the defined acceptance level.
- Bear in mind both verification and validation for the product.
- Collaborate on the definition of process. Actively provides improvement feedback on current processes.
- Push improvement for automation across the testing pyramid.
- Consider best practices, design patterns, code smells for the automation code and the reviews.
- Instructs, mentors and coaches to develop a QA mindset to other QAs and tech roles.
- Collaborate in the metric definition and implementation.
Key technologies we use at Tymit
Software Engineer in Test team: you will be working with technologies such as Xcode, Android Studio, JMeter, Xray, Appium, Selenium, TestProject, Taurus, Slack and Jira.
Tymit tech team: we work with technologies such as Kotlin, SwiftUI, Swift, Java, Groovy, Grails, Quarkus, NodeJS, React, Python, RabbitMQ, Postgres, AWS, ELK, Docker, Docker Swarm, Terraform, Ansible, and Jenkins.
We are always open to adopting new tools to solve complex problems, so we’re ready to discuss options with anyone with the right experience.
Know your path within Tymit...
1 month
Taking off!
You will meet other Tymiteers and their roles in the guild and squad, looking at the tools, processes, ceremonies, stack, stakeholders, etc. Also, where to find out the documentation and what are the development processes with all its conventions. Start participating in the team culture and the recurring meetings of the QA team and squad, such as retros, syncs, and internal learning sessions, so you get familiar with the format.
You will be able to start pulling the thread, looking at possible improvements and things you may want to take on later. You will understand the scale and impact of our business.
3 months
Dig in!
You will have ventured into all squads and worked cross-functionally with Product Managers, Engineers, and Designers enough to understand requirements, provide technical insights. You will be familiar enough with the structure of our project to be able to start proposing improvements. Do manual test across different layers, define test plans, define test cases, start identifying risks.
6 months
Push up!
You will be a crucial member of the team. So, your contributions and proposals will bring tremendous value to the business and help other more junior team members grow. You will have a vision of the roadmap and the priorities to make Tymit’s tech scalable. You will be working with the broader engineering team to enhance, document, establish processes and improve the app's design and functionalities. Coordinates the execution of test sessions, detect and rise risks during the SDLC, collaborates on the definition of process, drive POCs for automation initiatives.
What you will bring along
- Hands-on experience in testing mobile apps.
- Previous experience using Xcode/Android studio, Espresso, Charles Proxy, or any other proxy tool.
- Exposure to automated testing tools, e.g. Appium, Robot Framework, Playwright, Protractor, Test sigma, Katalon Studio, Selenium, Cucumber, etc.
- Experience working with API automation frameworks or tools, e.g.: REST Assured, Postman, etc.
- Passionate about all things mobile and apps.
- Pragmatic when raising bugs and understand the importance of meeting release deadlines.
- Clear communicator, fluent in English.
- Holistic thinking and focus on small, intricate details essential for the high-impact role you will play at Tymit.
What you can expect from our hiring process
Stage 1
45 min. video-call with Carla, part of Tymit’s People team. Understand your career plan and what motivates you about Tymit.
Stage 2
60 min. video-call with Mariano, QA Lead; and Guille, QA Engineer. Brief technical discussion to understand more about the role and your skills.
Stage 3
90 min. video-call with Angela and Christos, both QA Engineers. Technical discussion around a task to better understand your skills and give you a sneak peek of what it could be working at Tymit.
Stage 4
60 min. video-call with two other engineers from our Engineering team. Technical discussion with your future team and introduction to Tymit’s culture.
Stage 5
🏁– Offer 📧
If you have any disability, please let us know whether there are any adjustments we can make for our process to be more inclusive.
To meet our regulatory obligations as a licensed financial services company in the UK, Tymit needs to take background checks, Criminal and Credit checks, our new hires to help us safeguard our users. If you have any concerns regarding this process, please discuss this with our People Team.
Tymit is made up of people from various backgrounds, and you are welcome for who you are, no matter where you come from, what you look like. We seek to create a culture where everyone can belong because we believe that people do their best work to show up every day as their authentic selves. So, bring us your personal experience, your perspectives, and your background.
We do not make hiring or employment decisions based on race, religion, age, national origin, gender, gender identity or expression, sexual orientation, marital status, disability, pregnancy status, or any other difference. If you have any disability, please let us know whether there are any adjustments we can make for our process to be more inclusive.
*Please, take into account that we do not provide Visa sponsorships, and you need to have right to work in the countries where we are located.
Who We Are:
CirrusMD is a different kind of telemedicine company. In less than a minute, patients reach a live, licensed physician via our text-based (or web) app, then conduct a care encounter at their pace and convenience. Available 24/7/365, CirrusMD’s integrated care is delivered via multispeciality, board-certified doctors who can treat a broad range of conditions, from acute to chronic, and from primary care to specialty areas, including behavioral health. CirrusMD is available to 10 million users across all 50 states, and exclusively offered through employers and health plans. Learn how CirrusMD is transforming virtual care: cirrusmd.com
Who We’re Looking For:
CirrusMD is looking for a Software Development Engineer in Test to work with our Platform and Mobile engineering teams. You have experience collaborating with frontend, backend and mobile engineers implementing automation frameworks that both support the technical team and critique the product. You understand the purpose and tradeoffs of different types of automated and manual tests, and can implement a scalable solution to best support the application. You are aligned with the idea that the role of the SDET is not to be a safety net to catch failures, but to accelerate the team by addressing bottlenecks and risks in the system.
We are an engineering driven organization and our tech stack includes modern versions of Ruby on Rails, React, Typescript and other technologies mixed in. A career with CirrusMD is an opportunity to work with some of the best and brightest minds, disrupt the healthcare industry and greatly impact millions of lives by enhancing our platform.
This position can sit remote anywhere in the U.S., with the flexibility to work from our Denver HQ as you’d like. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of employment Visas at this time.
What You’ll Accomplish:
- Understand integration points in the application and advance existing or new automation frameworks to mitigate them.
- Understand bottlenecks in the development process and advance internal tooling to mitigate them, using data to measure success.
- Collaborate with engineers and cross functionally throughout the development lifecycle.
- Understand telemetry and customer usage patterns to develop a test strategy accordingly.
- Mentor engineers on test strategy and available tooling.
- Perform root cause analysis of bug reports sourced internally and externally.
- Perform manual testing as needed.
Requirements
What You Will Bring:
- 4+ years experience in a testing role, with a proven track record of using data to measure success of a quality program.
- 2+ years experience implementing and building automated tests using Cypress or similar tools
- Experience coaching test strategy and tooling to technical and non technical team members.
- Experience using telemetry and customer data to perform root cause analysis.
- Strong proficiency in creating API and UI tests in NodeJS or Ruby
- Experience with modern CI platforms and tooling (GitHub, CircleCI, Bitrise, etc).
What Will Make You Stand Out:
- You understand when to listen and when to be vocal in team discussions and prioritization.
- Expertise in load, contract and/or mobile testing.
- Expertise in NodeJS/React, Ruby on Rails, Python, Go or PostgreSQL.
- Experience in the healthcare industry and/or applications with real-time events.
- Confidence pairing with other engineers and humility in giving/receiving feedback.
Benefits
Why Work at CirrusMD?
CirrusMD is quickly transitioning from a startup to a highly recognized healthcare industry disruptor. If you are looking to make a lasting impact where your voice matters, consider joining our team and help us deliver care without barriers. We offer an exceptional benefits package including health, dental and vision, 401k with match, flexible vacation and remote work policies, competitive salaries, bonus opportunity, stock options and more. Our budgeted salary range for this opportunity is 100,000-120,000 dependent on experience.
CirrusMD is committed to creating a erse and inclusive workforce and is proud to be an equal opportunity employer. We aim to create a workplace that celebrates the ersity of our employees, users, and customers. We strive to deliver products and services that work for everyone by including perspectives from backgrounds that vary by race, ethnicity, social background, religion, gender, age, disability, sexual orientation, veteran status, and national origin. We are particularly focused on ensuring women and BIPOC are equally represented across all positions, including management. Our focus is on advancing, cultivating, preserving a culture of ersity and inclusion as it directly aligns with our mission to provide access to affordable and personalized health care for everyone.
Notice to recruiters and placement agencies:
If you are a recruiter or placement agency, please do not submit résumés to any person or email address at CirrusMD prior to having a signed agreement with Human Resources. CirrusMD is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Also, any résumés sent to us without an agreement in place will be considered your company's gift to CirrusMD and may be forwarded to our Talent Acquisition team.
Wordfence is owned and operated by Defiant Inc. We are a small, dynamic, fast-growing, and profitable company with loyal customers who love our products and services. We are the global leader in WordPress security, protecting over 4 million websites. We regularly release high-quality software, firewall rules, and threat intelligence to millions of customers around the world. We also publish ground-breaking security research weekly that is covered by journalists and information security professionals and publications around the world.
If you are excited about working for a technology company that is securing a huge part of the Web and are looking for a full-time job with flexible hours working remotely, this may be your dream job! Our core hours are 10 am to 1 pm Pacific time and our team has flexibility outside those hours.
Full time salary of $95,000 to $110,000, depending on experience.
We are currently hiring QA Analysts to:
- Test our eCommerce website and back-end systems.
- Test the Wordfence security plugin, deployed to over 4 million production WordPress websites.
- Test WordPress updates, and their compatibility with the websites that we maintain.
- Test other internal and external customer-facing web applications.
As a QA Analyst at Defiant you will be required to:
- Find new bugs in a web application, WordPress plugin or back-end application, or system.
- Discover the steps to reproduce a bug.
- Document the steps in a well-written bug report which you will file.
- Reproduce bugs reported by a customer or reported to you by our customer service team. This may require some research on your part, working with the CS team to understand what the customer reported, and finding out how to reproduce the issue.
- Verify fixes that have been implemented by the dev team and deployed to our staging environment. If you discover an issue, you'll assign the issue back to the dev team. If you verify the fix, you can mark it verified and move on, until the application or system is ready to be deployed to production.
Figuring Out What to Test and Testing Broadly
One of the skills that we value highly in great QA analysts is the ability to test broadly. What we mean by this is, rather than testing the minimum requirements when verifying a bug, we expect our analysts to come up with creative tests that may reveal problems in new code. This requires anticipating ways that a fix may affect other parts of an application or data.
Specific skills and activities that help with our approach of "testing broadly" are:
- Looking at the PHP code in a pull request, that a developer has implemented, to understand what changed, and get an idea of what else a code change may break, then testing those parts of a system.
- Using a SQL client to access the database that an application is interacting with and looking at the table structure and data. Understanding how a developer's code changes the data, and coming up with new tests, using this knowledge, that may reveal a bug.
- Looking at server error logs to determine if a test is failing silently, or creating output in the error log that may reveal a new area that can be tested to identify a bug.
- Look at the Javascript browser console to find errors that code may be silently generating, that could reveal a bug or other potential problem.
Company Culture
You'll work with a talented and highly-motivated team that is friendly, fast-moving, self-managing, and highly capable with a sense of humor. Our team's family time is important; we won't typically require long hours when we can avoid it, which is almost always.
Our entire team works remotely using Slack for casual interaction, so you can live practically anywhere in the world if you have an Internet connection. There's no micro-management here—we trust that you will see tasks through to completion and communicate with your fellow team members when needed or ask for help when needed.
At Defiant, ‘trust’ is the attribute we value most highly among our team members. We need to know that you can grab a task, communicate clearly with stakeholders, and see the task to completion with superb attention to detail.
We use apps like Slack, FogBugz, GitHub, and Google Apps for our workflow.
Requirements
The Required Skills for this role are:
- Experience working as a QA Analyst.
- Experience filing bugs and verifying fixes in a bug tracking system like Fogbugz.
- Experience verifying bugs in a testing or staging environment, and sending them back to dev with helpful feedback, or marking them as fixed.
- Experience testing PHP web applications.
- Experience testing browser-based Javascript code.
- Familiarity with accessing a SQL database using a SQL client, and knowledge of basic SQL is required.
- Familiarity with Git and GitHub is required. You will be reviewing pull requests to gain a deeper understanding of what you are testing. You will not be expected to commit code.
- Experience with Linux command line, command line tools, and using SSH.
- Ability to read PHP code. Ability to write PHP is preferred.
- Ability to read Javascript code. Ability to write JS code is preferred.
- Experience with MySQL and using the MySQL client to interact with the database, or another SQL database client and server, at a minimum.
Hiring Process
- Please fill in the form provided in this application. The hiring team will look at this first. The way you answer our form will determine if your application moves to the next step. Please note that we read every answer and this form is a critical part of our hiring process.
- Candidates who appear to have the right skills from the initial application will be sent a more detailed Assessment Test to further assess skills.
- Participate in a series of phone interviews. We are respectful of your time, and keep the number of interviews you will need to attend to a minimum. This is usually two or three interviews.
- All contracts and offers of employment are contingent on the successful completion of a background check. The results of the background check are considered as they relate to the position and do not automatically disqualify someone from a contract or employment with the company.
- Join our fast-paced team and start testing our products and and helping release software to over 4 million customers! All positions require a trial period of approximately 2-3 weeks with a minimum commitment of 10 hours per week. You will be paid for this short-term contract, and it will be used to evaluate whether both parties want to pursue an ongoing, regular employment relationship.
Benefits
- Full time telecommuting and flexible working hours, with a company that has been 100% remote for over 8 years.
- 100% employee premium and 50% of dependent premium paid by company for premier- level medical, dental, and vision insurance.
- 21 days PTO per year to start.
- 11 paid company holidays including the week from December 25 to January 1.
- 401(k) with a 4% Safe Harbor company match that is 100% vested immediately.
- Latest in laptop and workstation technology.
- Wellness reimbursement program for health and fitness purchases.
- Mobile phone and internet reimbursement up to $100 per month.
- Monthly beverage reimbursement for coffee, tea, water, etc.
- Paid training and study time for work-related training and certifications.
- College tuition and Student Loan reimbursement.
Diversity at Defiant
We value ersity and do not discriminate based on race, color, religion or creed, national origin or ancestry, sex, age, physical or mental disability, military or veteran status, gender identity or expression, marital status, sexual orientation, political ideology, economic status, parental status, or any other non-performance-related status.
- Building and extending automation tools that enhance test coverage and ensure high quality results
- Implementing custom scripts and unit tests to help QA efficiently test the entire scope of the game
- Directing test efforts for matchmaking, store, and backend services
- Cultivating gameplay data, build health metrics, and playtest bugs into easily digestible reports
- Supporting platform compliance (TCRs) through development guidance and automated tests
- Contributing to concept, direction, and gameplay for all Mountaintop projects
- Mentoring colleagues on test and automation best practices
- Creating a team culture that prides itself on excellence, innovation, trust, and respect
- A love for playing and making amazing games
- Experience shipping PC and/or console titles
- Experience working on tools developed in C++
- Experience working with industry-standard (Unreal, Unity)
- Proven ability to review gameplay logs and identify issues
- Self-motivated and eager to contribute to many different areas of development
- Excellent verbal and written communication skills
- Experience creating automated tests with Unreal Engine
- Experience building automation for load and performance testing
- Experience with build systems such as Jenkins, Team City or others
- Experience with telemetry and gameplay analytics
- Experience working on networked multiplayer games
- Experience working on games-as-a-service titles
- Experience working on first-person or third-person shooters
QA Engineer
Remote
The Opportunity
Exciting news – Mixmax crossed $10 million in annual revenue!
Mixmax is the #1 product helping Revenue teams to become automatically proactive by eliminating busywork for a flawless customer experience.
What you’ll be doing:
As a Senior QA Engineer, you will draw on your testing and coding knowledge and creativity to design tests, and maintenance procedures, and automate test capabilities in order to make sure that Mixmax delivers high-quality solutions to its clients. Your role is an essential part of the software development life cycle, as besides working very closely with our development teams to provide the best product possible, you will also get the chance to work on establishing our test frameworks or on creating your own to tackle specific problems put in front of you.
Preferred Skills and Background
- 3+ years of experience
- Proven experience in software quality assurance
- Attention to details and passion/knack for bug detection
- Ability to think “destructively” in order to add quality to Mixmax product
- QA advocate
- Great knowledge of testing theory/principles with ability to demonstrate it on concrete examples
- Great knowledge of at least one programming language (NodeJS, Javascript, Python, Ruby…) and industry standard test frameworks (Cucumber, Selenium, Cypress, RestAssured, Puppeteer)
- Confident using Git
- Confident using Linux, in particular terminal/cli commands
- Knowledge and experience using CI/CD processes and tools
- Excellent documentation and communication skills
- Time management flexibility
Bonus Points (it’s also awesome -but 100% not a requirement!- for you to have)
- Experience with bash scripting, Docker, Kubernetes
- Experience with cloud environments/services like AWS
- Strong problem solving and debugging skills
- Understanding of agile principles (Scrum, Kanban)
- Have worked in a distributed codebase with microservices and defined testing protocols and tools for end to end testing.
- Familiar with data analysis tools and have experience owning failure analysis investigations.
- Have experience digging into and debugging performance issues and reports.
- Be able to refer other great teammates to work at Mixmax!
Our Commitment to Diversity and Inclusion
At Mixmax, we know that nobody’s perfect, and that no one ever matches 100% with a job description. That’s okaywe’re human after all! Diversity and inclusion are core to our culture, and we’re actively committed to building a more inclusive and open workplace. No matter your background or how you identify, if you’re excited about this role, please apply today!
The Mixmax Story
At Mixmax, our vision is a world without busywork. Since our launch in 2015, Mixmax has become the product of choice for over 10,000 Sales and Customer Success teams to eliminate and automate repetitive work. This means more time to focus on what matters: engaging and serving the needs of customers.
We’re extraordinarily proud of the company we’ve built. We’re a driven, passionate, responsible group that values personal and professional growth equally. We take care of ourselves, our families, our customers, and one another. We believe in sustainable and erse approaches to work and life, because optimizing for the long-term is the best path to success.
Our company is distributed, with remote team members worldwide and headquarters in San Francisco. We offer competitive salaries, meaningful equity, and generous benefits. And you get to work on a product people absolutely love!
About us
Viable Data is an innovative technology, data and UX consultancy, delivering excellence through our projects and providing our people with a supportive culture and opportunities for growth and continuous learning.
We thrive on the challenge of working across different projects, user needs and technologies and our teams and people live this every day. Our people-first approach and culture is central to our growing success as a consultancy.
We are an all-inclusive equal opportunities employer and proudly celebrate ersity. If you thrive on challenge, have a passion to learn and make a difference, and enjoy being part of a growing multidisciplinary team, look no further and start your Viable career, now.
About the role
As an Automation Tester at Viable Data, you will be creating Java based Automated UI testing on FE stories as allocated in Sprints, supporting the wider technical team acting as a quality assurance function.
You will be someone who can adapt quickly and easily to the flexible needs of our Central Government customers. You will join one of our high-performing consulting teams where you will play a pivotal role in designing & delivering exceptional digital products and services that directly contribute to the delivery of UK policy, economic growth and security.
This role is largely remote with occassional business essential travel. We are accepting contractor applications.
Requirements
Key responsibilities
- Work with Product Owners to define and manage testing carried out by the business
- You will write and maintain automated tests across the full-stack for use in CI & CD pipelines;
- You will establish and advise on QA processes, educating the team on testing best practice;
- You will assist with diagnosing bugs and writing new test cases to prevent regression once resolved; and
- Where required, manually test core features prior to release.
Skills and experience needed
- Minimum 3 years' experience designing and executing test cases
- Experience in test automation frameworks and tools such as Cypress, Jest or Selenium
- Experience in maintaining test environments
- Comfortable with standard tools such as Postman & jMeter (or equivalent)
- Experience with micro-services and containerisation such as Docker
Due to the nature of work, you must be willing to undergo and be capable of achieving SC security clearance
Benefits
Why work with us?
As well as providing a great place to work that has an amazing culture and the opportunity to work on excellent projects where you will really make a difference, we have a whole host of additional employee benefits.
Our benefits package includes:
- 25 days leave
- 5 days dedicated training allowance, with inidual budget
- Mentoring system, with 6-month review cycles
- Flexible hours and supportive of remote working
- 5% pension company contributions
- Annual bonus based on company performance
- Choice of company laptop (Macbook, Windows)
🤘Playson is a B2B game provider with 10 years of experience on the market. Since 2012 we have ambitiously developed worldwide recognition in the industry. Nowadays, our main focus is on regulated European Markets and we operate in 20+ different jurisdictions. As of 2022, we are continuously working on enhancing our portfolio, encompassing best practices in order to meet the highest standards of technology, design, support and interoperability.
We are looking for a passionate Senior QA Engineer to deliver high performance, fresh vision and desire for scalability within the company. Not only will you join a team of professional developers who work on new games, but become a part of our QA Community that strives for excellence and bright results.
Must-haves to succeed in the role:
✅ At least 5+ years of experience in testing (front-end/back-end)
✅ Experience in client-server interaction testing
✅ Experience in mobile testing (different testing techniques run on mobile devices)
✅ Readiness to learn fast
✅ Communicability, experience in cross-team interaction
✅ Knowledge of agile development methodologies, SCRUM in particular
✅ Automation (any language and framework)
✅ Experience with GIT, CI (Jenkins) or equivalent
✅ Web-related knowledge (API, HTTP, Browser debugging)
✅ Cross browser testing (Chrome, Firefox, Safari)
✅ Usage of applications such as Postman
Would be beneficial to have experience in:
➕ Experience in frontend performance testing (FPS, CPU and memory usage of mobile devices)
➕TestRail, Confluence
What will you be doing?
🤝 Managing the QA documentation🤝 Implementing testing best practices and processes in the project🤝 Critical production issues handling🤝 Writing test cases/documenting errors🤝 Functional, non-functional, regression and system testing🤝 Performing manual testing (web, mobile)🤝 Developing automation tests🤝 Performance tests🤝 Releasing of the new software version (game client/server)🤝 Work closely with the development team to improve existing products🤝 Participating in a scrum environment (stand-ups, planning sessions, etc.)What you get in return:
🏆 Competitive salary fixed in USD with yearly performance reviews
🏆 Transparent bonus system on a quarterly basis
🏆 LLC via Diia City formalization
🏆 Full taxation coverage from the company’s side
🏆 Flexibility in your schedule
🏆 Remote Work
🏆 Full Medical Insurance for you and your +1
🏆 Special Life Event financial support
🏆 Unlimited paid vacation leave and Ukrainian bank holidays
🏆 Unlimited paid sick leave in case of necessity
🏆 Development courses/training reimbursement
🏆 Online English classes that do make a difference!
🏆 Employee Referral bonus program
The recruitment process includes the next steps:
1. HR Interview
2. Technical interview3. Interview with CTO and Head Of Games
Does our career opportunity sound good to you - apply and let’s have a chat! We cannot wait to welcome you to the iGaming world!
Our mission:
Deliver entertainment and satisfaction to the lives of the busy world.🤘Playson is a B2B game provider with 10 years of experience on the market. Since 2012 we have ambitiously developed worldwide recognition in the industry. Nowadays, our main focus is on regulated European Markets and we operate in 20+ different jurisdictions. As of 2022, we are continuously working on enhancing our portfolio, encompassing best practices in order to meet the highest standards of technology, design, support and interoperability.
We are looking for a passionate Senior QA Automation Engineer who will be responsible for designing and implementing automated solutions for our analytical products and services. This role is crucial and has an impact on our test process optimization.
Must-haves to succeed in the role:
✅ 4+ years of experience in automation testing (front-end/back-end)
✅ Strong knowledge of software QA methodologies, tools, and processes✅ Hands-on experience with Load testing tools like jmeter/locust/k6✅ Solid knowledge of SQL and scripting✅ Experience with Python (pytest, Selenium/playwright, requests, sqlalchemy or similar)✅ Good understanding of HTTP(s), XML, JSON, HTML, CSS, JS✅ Experience of work in Jira, Confluence✅ Experience with Git✅ At least Intermediate level of English
Would be beneficial to know:
➕ JavaScript
➕ Experience with developing test framework for load and functionality tests➕ Experience working in an Agile/Scrum development process➕ Experience in the iGaming industryThe importance of the role is in:
🤝 Development of test frameworks (load and functionality tests)🤝 Requirements analysis🤝 Planning and prioritizing testing activities🤝 Support and maintain already written tests🤝 Development of positive / negative / boundary scenarios🤝 Writing autotests (functional, load), test scripts🤝 Test documentation support on a regular basisWhat you get in return:🏆 Competitive salary fixed in USD with yearly performance reviews
🏆 Transparent bonus system on a quarterly basis
🏆 LLC via Diia City formalization
🏆 Full taxation coverage from the company’s side
🏆 Flexibility in your schedule
🏆 Remote Work
🏆 Full Medical Insurance for you and your +1
🏆 Special Life Event financial support
🏆 Unlimited paid vacation leave and Ukrainian bank holidays
🏆 Unlimited paid sick leave in case of necessity
🏆 Development courses/training reimbursement
🏆 Online English classes that do make a difference!
🏆 Employee Referral bonus program
The recruitment process includes the next steps:
1. HR Interview
2. Technical interview3. Interview with CTO and Head of Platform
Enough has been said — now let’s talk about how you can contribute to the success of the QA stream at Playson. Apply now!
As an experienced Software QA, you will work together with a great team of QAs in executing all levels of testing. You will perform mainly automated tests to ensure the software is fit for purpose. You will have the chance to be a part of defining the technical setup of the product where your ideas will really make a difference.
You have the flexibility to choose a fully remote working setup, without the need to relocate to Timisoara! #LI-Remote
WE ARE USING
- Our backend is built in PHP;
- K8s, Docker, and AWS services as our main cloud solution;
- We speak Git, Jenkins, and Selenium;
- JavaScript, TypeScript, and React on the Frontend;
- Our platforms are powered by a strong design team collaborating through Figma.
SOME OF YOUR RESPONSIBILITIES WILL BE
- Implement test strategies and test cases using relevant testing methods to validate products and solutions in order to meet requirements;
- Work with Selenium, WebDriver, Page Objects, jMeter;
- Design and develop automation scripts;
- Provide feedback to both web developers and product managers to improve new features and capabilities within the product;
- Continually work to incorporate automated tests into our deployment process;
- Provide technical guidance and expertise to team members and clients;
- Apply quality engineering principles throughout the Agile product lifecycle;
- Evaluate and ensure the software quality;
Requirements
- You’ve worked as a Software QA for at least 3 years and have experience in similar roles (testing web applications);
- Good knowledge of setting up a testing environment;
- Experience in automated testing (Selenium, Maven, Java, Intellij IDEA) is a plus;
- Programming skills in Java are a plus;
- Experience with continuous integration systems (Jenkins);
- Experience with Agile / Scrum methodologies;
- Security, Load, and Performance testing is a must.
Benefits
- Attractive salary package;
- Meal tickets;
- Private medical insurance (Business package);
- Full access to gyms / fitness centers across the country (7card);
- Extra vacation days based on seniority in the company (we start from 23);
- Loyalty bonuses based on seniority in the company;
- Professional growth opportunities such as trainings, online courses, conferences;
- Birthdays celebration with birthday cakes and gift vouchers;
- The flexibility of choosing a full remote work setup. Relocation is not mandatory!
Lots and lots of other benefits that we will resume once the pandemic ends, such as:
- Rivers of coffee, tea, and soft drinks;
- Daily health in a basket full of fruits and breakfast snacks;
- Memorable team buildings;
- Social gatherings and events, workshops, hackathons, and company retreats;
- Access to relaxation rooms with Xbox, ping pong, board games, and more;
- Daily on-site massage in our offices.
The pandemic has brought about long-lasting changes. While we will always have physical offices for our colleagues to meet, collaborate and have a cup of coffee together, for those of us who are out of reach we will interact and have fun at online team buildings, trivia nights, Happy Friday’s over Slack and more.
COMPANY DESCRIPTION
At 123FormBuilder we believe in the power of gathering and managing data in the most efficient ways, with the aim of improving business processes and helping companies work smarter. We have developed a powerful online form builder that allows users to do just that, as easy as 1-2-3. Since 2008 we have been enthusiastically delivering customer-centric technology solutions and today we have over 2 million users spread across 180+ countries.
We’re always looking for talented developers and QA engineers to join our ever-growing, cross-functional, Agile teams and help drive innovation to the heart of our products. From problem-solving to new concept ideas you will have the genuine opportunity to unleash your full potential and creativity on a variety of 123FormBuilder projects. Join us and let’s start building great products together.
Hi, we’re Carbyne. We’re on a mission to help emergency call centers save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency call centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries around the world, and partner with Google, Cisco, Amazon, and Microsoft to deliver life-saving technologies. Want to join our mission-driven team? Read on.
About the role:
We're on the search for an Automation Engineer who will be responsible for designing automation tests and work closely with the developers and product managers on our life-saving platform. You will have a huge impact on of Carbyne's products, making a contribution that will go far beyond coding, as your work will have a direct impact on 911 emergency communications as we all know today.
This position is 100% remote.
Here's what you'll be working on:
- Writing and designing automation tests for iOS/Android mobile apps, desktop, and web applications
- Design/Architect test automation frameworks and infrastructure
- Build and configure new interfaces to support testing activities
- Work closely with the developers and product managers and will be involved in the life cycle of mobile app and other platforms development
Requirements
- At least 3 years of experience as an Automation Engineer
- Experience with development automation infrastructure
- Web automation cross browsers testing experience using Selenium/Appium
- Proven experience with Java
- Desktop applications automation testing experience
- Experience/knowledge in mobile development/QA methodology
- Highly independent, proactive and with the ability to self-learn
- Self-motivated, and ability to work under pressure
- Self-managed and excellent teamwork skills
- Fluent English
Bonus points for:
- Mobile automation testing experience iOS and Android using Appium
- Understanding of Computer Networks
- Experience with MySql \ DynamoDB \ MongoDB
- Knowledge of writing bash scripts
- Experience with CI tools, such as Jenkins.
- Experience with Git Flow methodology
- Mobile automated testing with cloud-based service
- Experience with visual elements detection such: Sikuli
- Experience with Jira and Confluence
We are looking for a Quality Assurance (QA) lead who will manage exploratory and automated tests to ensure product quality. You will work across two scrum teams to design and implement tests, debug and define corrective actions, review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts). This is an inidual contributor role.
Responsibilities:
- Develop and lead release management testing processes in support of our two primary lines of business – school and consumer
- Support two agile scrum teams as the quality assurance lead
- Participate in scrum ceremonies (planning, standups, exits, retrospectives) on a weekly basis with both agile scrum teams you support
- Create and execute test cases for epics and user stories for both agile scrum teams you support
- Perform manual testing of our web application (school line of business) and iOS application (consumer line of business)
- Evolve our test planning and test case management tooling
- Partner with product leadership and engineering to gain a deep understanding of how our products function
- Help create an automated quality surround for our products
- Gain hands-on experience testing cutting edge technology such as Artificial Intelligence and Augmented Reality
Who you are:
- You believe in the agile principle of working software over comprehensive documentation; you're comfortable writing test cases based on what you've learned via a design studio, conversation, or feedback in a sprint exit
- You are comfortable spending a significant amount of time (>50%) on manual testing
- You are comfortable working independently, and often with limited direction
- You will take ownership over learning how the product works and how features should work by participating in design studios, proactively asking questions, and conducting exploratory testing
- You are technical and have some hands-on experience coding
- You are a persistent, relentless, and responsive tester who is comfortable jumping between tasks to optimize your team's velocity
- You have a desire to be at a Silicon Valley start-up, with the commitment and hours that requires
Codurance is a high-end IT consultancy born in the UK almost 10 years ago and our main goal is to raise the bar in the software industry through professionalism and technical excellence!
As a Senior QA Engineer at Codurance, you will be working closely with the client and our craftspeople, making sure our products and procedures meet safety and quality standards. To be successful in this role, you should be familiar with various inspection techniques and be able to act as an auditor for all of our systems identifying issues and recommending solutions. Ultimately, you’ll help us build products that address customers’ needs.
- Promote Quality knowledge within Codurance and our clients
- “Auditing” client processes and environment during discovery weeks
- Collaborate with the client QA team (if they have one)
- Help developers understand more in-depth: testing and test implementation, use of QA tools and automation
< class="h3">Responsibilities
- Determine, implement and monitor quality metrics
- Develop and spread the knowledge around Quality with all relevant stakeholders
- Support developers to understand testing, implement tests, use tools and automate
- Collaborate with potential client QA teams if they exist
- “Auditing” client processes and environment during discovery weeks
- Automation (design, develop and execute automation scripts using open source tools)
- Review current standards and policies
- Estimate, prioritize, plan and coordinate testing activities
- Design, develop and execute automation scripts using open source tools
- Stay up-to-date with new testing tools, test strategies and advancements in the market
Requirements
We’d love to hear from you if you have:
- 6y+ of experience in a similar role, in tech, preferably within consulting
- Excellent communication skills, both in Spanish and English (written and spoken)
- In-depth knowledge of QA strategy (holistic testing, Agile Testing Manifesto, Agile testing...)
- Wide knowledge of quality tools (Cucumber, Selenium, Appium, sonarQube, jenkins)
- Knowledge of CI/CD tools and processes
- Good teaching skills and capacity to facilitate workshops
- Open mind around what is quality (adapt to the client)
- Continuous learning mindset
- BDD knowledge
- In-depth understanding of technical documentation and statistical analysis
It would be a bonus if you also have:
- Knowledge in process improvement, development
- Familiarity with at least one programming language
- TDD Knowledge
- ISTQB certificate
Benefits
What's in it for you?
- Transparency - all of our salary bandings and company finances are available to everyone from day one.
- Autonomy - got an idea? Form an Initiative Circle, take ownership, run with it, and see it through to delivery.
- Our People - You’ll be working alongside Craftspeople who share your interest in learning, whether that’s on a client project or contributing to our internal projects.
- Personal Learning Budget - Access to Learnerbly, our online learning & development tool, to support your personal development and career progression here.
- Training - No fixed training budget. So long as the course is relevant for the company and you'll do a lightning talk on the subject, we’re happy to pay for it.
- Working 100% remote (even after this pandemic ends!)
- Private medical and dental insurance
- Ticket restaurants (retribución flexible)
- Gym discountsWe are interested in every qualified candidate who is eligible to work in the EU. However, we are not able to sponsor visas or provide relocation assistance for this role.
Everyone should have the right to bring their whole self to work and be celebrated for who they are. Our people are hired purely on their commitment to these values and their ambition to deliver outstanding results for our clients. Codurance is proud to be an Equal Opportunities Employer and is committed to fostering an inclusive workplace.
pureIntegration is seeking a Full Stack Quality Assurance Engineer (Remote) to assist with Quality Assurance tasks (systems integration, UAT, performance testing) of a scalable, microservice platform. This platform consists of a microservice backend running on AWS. The platform has high visibility as it is integral to our client's video delivery platforms.
The Full Stack Quality Assurance Engineer will support applications, systems and changes to existing software or launches of new software that meet business and organizational needs. The engineer must also be comfortable looking at source code for the services being tested, to understand API usage or failure points, as well as collaborate with senior developers to understand the services being tested.
The ideal candidate has experience supporting the implementation of scalable, high performing advertising solutions, including familiarity or ability to gain familiarity with various industry standards and specifications related to video advertising.
Location: Remote with occasional travel to client office in Denver, CO
Work Arrangement: FTE, W2 Hourly, or 1099 Contract RoleWork Authorization: EAD, GC & USCITResponsibilities:
- Collaborate with Development and DevOps to build a test bed and generate test data supporting video ingest and delivery workflows
- Provide technical expertise and recommendations in assessing new software projects and initiatives to support, enhance, and improve the efficiency of the business
- Serve as a liaison and facilitator between business units to assist in addressing and resolving issues (in collaboration with development and deployment teams)
- Provide recommendations to help drive process improvements for quality engineering
- Own deliverables such as, but not limited to, issues and risks logs, test strategy, test plan, scripts, automation maturity process, and communications (written and verbal) to stakeholders, including senior management and executives
- Assist in user acceptance testing, documentation, and training for effective use of applications and technology
- Help analyze and improve existing AWS cloud architecture, design, and delivery
- Collaborate in deployment activities and conduct system integration validation
- Work collaboratively with internal and external partners on current production system defects, changes or upgrades to resolve problems and improve processes or systems
- Investigate and resolve application and system functionality related issues and provide assistance with troubleshooting
- Define, prioritize, and execute testing scope for end-to-end functional, non-functional, regression, integration, performance, regression, smoke testing
- Promote the improvement of CI/CD automation and efficiency through code/scripts and process rigor
- Establish open channels of communication with Engineering and Operations teams, facilitating efficient issue elevation and resolution
- Manage software packaging and deployment for video advertising platforms for IP video delivery
- Drive on & offshore coordination of all QA/QE efforts
- Assist in Production Operations and Maintenance issues
- Serve as a champion of quality elevation for our client delivery
Requirements:
- 5-8 years quality engineering / assurance / hands-on testing
- Bachelor’s Degree in Computer Science/Engineering with software development and deployment experience
- Experience with video advertising platform
- Prior Quality Engineering experience (helping manage multiple integrated deployment environments)
- Experience functioning through CI/CD pipelines and validating multiple deployment branches, while utilizing QA management tool sets
- Experience with software testing automation, including Continuous/ Integration/Continuous/Deployment/Delivery, DevOps, API/services, and database level validation automation
- Microservice, AWS, cloud engineering & architecture experience.
- Familiarity with various Software development methodologies such as SAFE/Agile.
- Strong understanding of networking and video technologies
- Self-starter, strong communications, analytical and process skills set
Preferred Skills:
- Experience working with microservice platforms
- Cable and video Industry experience is a plus
- At least 1 year of experience in a lead role
- Hands-on development experience
- Familiarity with various video encoding and transport technologies such as MPEG-2, MPEG-2TS, H.264, HLS, DASH is a plus
- Some familiarity with various industry standards and specifications related to video advertising and content switching such as SCTE-35, SCTE-130, SCTE-224, IAB-VAST/VMAP is a plus
All your information will be kept confidential according to EEO guidelines.
Are you self-motivated, collaborative, and client-focused? Are you looking for a challenging and rewarding career? Then pureIntegration would love to hear from you! Your career journey starts here!
pureIntegration, a systems integration company headquartered in the Washington DC area, serves clients in the fastest growing industries – communications, media, and entertainment. Our industry-focused offerings and collaborative client approach has resulted in a 97% client satisfaction rating.
As a leading service organization, we recognize our most valuable assets are our people, both as iniduals and how they come together as a whole. As such, we encourage our team members to become fearless in exploring ideas and opportunities to act on them.
In over 17 years of Digital Transformation consulting and professional services, pureIntegration has successfully designed, integrated, and deployed winning solutions at scale which have resulted in measurable performance increases. Most importantly, we have done it while maintaining 97% client satisfaction for the past 17 years. With a rich heritage in Communications, Media and Entertainment, our erse and expanding portfolio includes Fortune 500 enterprises spanning Utilities, Manufacturing, Insurance, CPG, Healthcare, Logistics and other select verticals.
pureIntegration is an Equal Opportunity Employer (EOE), qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
At Booksy, we have a passion for bringing peace of mind to scheduling via technology which helps our Providers & their Customers thrive. Our app helps health & beauty pros amplify their craft and run their businesses without worrying about managing the nitty gritty details.
In addition to our inclusive remote-first tech culture, we proudly show up every day present, engaged, and confident that the work we’re doing directly impacts the success of our customers and ultimately our company. You can expect to be equipped and empowered to be your best authentic self. We’ve come a long way, and we’re looking for people to take us above and beyond to the outer limits.
Requirements
Booksy is seeking a contact center Quality Assurance Specialist to monitor and assess Contact Center Representatives on the quality of interactions with providers across all communication channels. This includes coaching representatives to meet provider service standards and key performance indicators, assisting with training new representatives and creating plans for ongoing needs-based training.
What You’ll Do
- Review and evaluate the quality of work and performance of Customer Service and Customer Success Reps through live monitoring, recorded calls, chat transcripts, and email for quality assurance
- Identify training needs and provide coaching and knowledge refreshers
- Assist with compiling Quality Assurance (QA) assessments of call center agents, and document results within an established repository
- Use a quality monitoring system to compile and track performance at team and inidual level
- Use quality data to make recommendations for improvements
- Engage in calibration sessions on calls and chats
- Assist with providing actionable data and feedback to service teams’ managers
- Identify and recognize service and success teams’ quality and performance trends and communicate to their leadership teams
- Create and maintain standardized workflows and procedures
- Provide recommendations for change and participate in the analysis of workflows and procedures to improve accuracy/efficiency
- Proactively communicate any concerns/issues that will impact product and/or business
- Perform other duties as assigned
Who You Are
- Experience in quality assurance role a plus
- Experience working in a highly detail-oriented environment, demonstrating a high degree of diligence and accountability
- Strong analytical and problem-solving skills
- Outstanding written and verbal communication skills
- Attention to detail and accuracy
- Passion for driving quality and process improvement
- Confident in communicating feedback and findings
- Service-oriented, empathetic, and able to interact and develop rapport with a ersified, global population
- Proficiency in efficiency tools (email, calendar), Google Suite or Microsoft Suite (Excel, PowerPoint)
- Bilingual (Spanish speaking required)
Benefits
- Health/Dental/Vision Insurance
- Matching 401k
- Unlimited Paid Time Off
- Remote first work culture
- Amazing co-workers in a values-driven environment
- Creative and collaborative culture in which to flourish
Hello,
How are you?
I’m sure you’ve read hundreds of these job descriptions by now.
I hope reading this one will be less painful.
In short: We are growing our product team and looking for a QA Automation Developer - VR / Unity / Android.
What might that look like?
You'll be working closely with our existing developers and product manager within a product team. You'll be responsible for building out test automation for Unity and Android applications. You’ll assist with manual test runs when automated testing can’t cover it. You will have to be eager to break new ground in test automation – there aren’t many comparable applications to ours.
Does that sound interesting? Would you enjoy that role?
If so, please apply. I’d love to talk.
A bit about us?
We’re a team of ~50
We are fully remote.
We don’t micromanage.
We don’t do the startup grind thing (and we don’t work weekends).
You'd be working with a product team (not solo).
We’re building some cool stuff. Our product is growing like crazy.
Want to read a bit about our team culture and story? See this: https://arborxr.com/about-us/
If that all sounds interesting and you'd like to apply.... please include your favorite flavor of ice cream in your cover letter. (Spam filter!)
Cover letters are very important to us -- we read them all thoroughly! We want to hear about you and what gets you excited.
Requirements
- 3+ years of test automation experience
- Can handle constructive criticism
- Experience working with a fully remote team
- Experience with VR test automation
- Experience with Unity test automation
- Experience with Android test automation
Benefits
- Full-time
- Remote, but based in the U.S. or Canada
- Salary between $93,600 USD and $114,400 USD
- Equity Stock Option Plan - 1 year cliff / 4 year vest
- Full Healthcare benefits
- Unlimited time off
Visa sponsorship is unavailable at this time.