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Gladly is hiring a remote Senior Product Designer. This is a full-time position that can be done remotely anywhere in the United States.
Gladly - The world's only ticketless customer service platform.
Sr. Value Management Strategy and Operations Consultant (ESG, Sustainability preferred)
locations
USA – Remote
time type
Full time
job requisition id
R8048
Summary
The Sr. Value Management Strategy and Operations Consultant role offers the opportunity for someone to bring new Environmental, Social and Governance (ESG) solutions to market to meet our customers needs.
The ideal candidate will have strong problem solving and analytical skills, business acumen, and top-notch communication skills. This position is suited for someone who can not only create a high level strategy, but also execute on that strategy. You will have the opportunity to become an expert on a specific customer segments unmet needs, create innovative offerings that deliver value and test your ideas in the marketplace.
The Consultant role will be a key member of our Value Management team creating value for our customers through launching new offerings in the mid-market or SMB segment.
What You’ll Do:
- You will develop a deep and broad understanding of one of our customer segments, understand their unmet needs and size of the market, drive key insights and own analysis to support business cases for our GTM approach
- You will also support prioritization, project management and execution from discovery to market testing
- Conduct research on a priority customer segment and/or disclosure regulation (e.g. CSRD, SEC climate rule)
- Work cross-functionally with sales, marketing, product management, customer success and partnership teams to provide insights and recommendations on our strategy around this segment
- Create GTM plans, playbooks, sales decks, talk tracks and demo storyboards
- Lead market experiments, test hypotheses, collect data and report progress
What You’ll Need:
Minimum Qualifications:
- Requires a minimum of 6 years of experience in consulting, investment banking, product management or at a high-growth technology company
- Bachelors degree; or 4 years and a Masters degree; or 2 years and a PhD
Preferred Qualifications:
- Exposure to ESG reporting frameworks (GRI, SASB, TCFD) and regulations (CSRD, SEC)
- Experience researching customers unmet needs, creating minimal viable offerings and testing in markets
- Experience leading change in organizations
- Excellent verbal, written, and interpersonal communication skills
- Ability to think critically and create structure in an ambiguous, changing environment
- Ability to research, analyze, and succinctly report data
Travel
- Ability to travel up to 10%
Working Conditions & Physical Requirements:
- Access to reliable internet access throughout any period of remote work, not in a Workiva office.
How Youll Be Rewarded
- Salary range in the US: $101,000.00 – $172,000.00
- Eligible for commission based on sales performance
- Restricted Stock Units granted at time of hire
- 401(k) match and comprehensive employee benefits package
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value ersity of backgrounds, beliefs, and interests, and we recognize ersity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.We strongly encourage and welcome people from historically marginalized groups to apply.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Workiva supports employees in working where they work best – either from an office or remotely from any location within their country of employment.
#LI-RM1
Title: Senior Enterprise Product Manager
Location: Remote, US
Job Description:
About Us
Wild Alaskan Company’s mission is to accelerate humanity’s transition to sustainable food systems by fostering meaningful, interconnected relationships between human beings, wild seafood and the planet.
We deliver wild-caught, sustainable seafood to households across the United States. Powered by our custom-built eCommerce platform and three generations of history and expertise in the Alaskan fishing industry, we constantly strive to meet our promise of a top-notch product and experience. And we do it all in a fully-remote environment that is fast-paced, challenging, and fun.
About the Role
Wild Alaskan Company is in search of a hands-on, tech-savvy, visionary Product Manager with experience specifically related to developing and enhancing enterprise systems, with a focus on inventory, production, logistics, and reporting. The perfect candidate is capable of developing strategies and digging into the details, has an entrepreneurial spirit, and is comfortable operating in the white space that often accompanies building disruptive technologies from the ground up.
As Senior Enterprise Product Manager, you’ll work with stakeholders across the company to drive the future of our proprietary inventory, production, and logistics system, leveraging your own expertise as well. In this high-profile role, you’ll partner closely with Engineering to ensure requirements are clear and actionable, driving enormous value for the company. This role reports to the EVP.
Core Responsibilities
- Drive product strategy related to our enterprise software solution, including our proprietary inventory management, logistics, order management and marketing operations platforms.
- Collaborate with stakeholders to prioritize features and build a quarterly product roadmap based on business value.
- Use data and analytics to drive decision-making.
- Communicate transparently and effectively to ensure stakeholder alignment, buy-in, and understanding.
- Work closely with Engineering and Product Design to ensure our product designs and stories effectively communicate what we need to build and why, making trade-offs as necessary.
- Break down complex problems into shippable small features and improvements to prove hypotheses and provide value to the business and its end users.
- Work with Data Science and Analytics to understand customer behavior and make decisions to optimize performance on the platform.
- Present to leadership and the company about how new products and improvements have affected KPIs that ladder up to company strategic goals.
- Consistently identify problems and inefficiencies within the digital product process and facilitate a culture of continuous improvement.
- Shepherd an agile approach by running grooming sessions, feature kick-offs and collaborative design exercises as needed.
- Other projects and duties as assigned.
Requirements
- 2+ years of experience as a Senior Product Manager working on one or more aspects of a modern ERP system, including inventory, finance, production, and/or logistics.
- 8+ years of product management experience overall.
- Deep knowledge of the inventory management space, with a desire to learn and stay current with new technologies and products.
- Track record of consistently meeting sprint commitments and launching high-impact features.
- Meticulous and extremely organized.
- A strong analytical and critical thinker.
- Excellent verbal and written communication skills.
- Google Analytics and SQL/Looker fluency.
- Possess an understanding of when you need to roll up your sleeves and QA versus deploy, monitor and iterate, quickly.
- Background in managing integrations with third-party software.
- Desire to learn and stay on top of new technologies and methodologies.
- Seasoned agile coach.
Nice to Haves
- An understanding of backend software architecture, infrastructure, and database design.
- A passion for sustainability and/or the seafood industry.
- Experience at a rapidly growing start-up.
- B2B work experience.
*If you have a comparable depth of professional experience, believe your skills are directly transferable, and are passionate about our mission, please apply!
The starting salary range for this position is $130,000 – $165,000, commensurate with skills and experience. Wild Alaskan’s benefits package includes health, vision, and dental insurance, 401k, PTO, safe/sick time, vacation, parental leave and more, as well as a delicious box of free fish every month.
Wild Alaskan participates in E-Verify. Please see the Notice of E-Verify Participation and Right to Work posters for more information.
Diversity of backgrounds and perspectives makes us stronger. We’re committed to creating a work environment that fosters growth, celebrates ersity and fundamentally makes all teammates feel welcome, accepted, nurtured and respected. As an equal Opportunity Employer, Wild Alaskan Company does not discriminate against candidates on the basis of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]. Please note this email cannot provide application status updates.
Title: Business Operations Manager, Benefits
Location: Remote-Global
Job Description:
About Remote
Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.
Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.
All of our positions are fully remote. You do not have to relocate to join us!
What this job can offer you
This is an exciting time to join Remote and make a personal impact in the global employment space joining our Benefits team as Business Operations Manager, Benefits.
As a dynamic and energetic professional, you will own the planning, implementation and overseeing of this chapter. You will report to our VP Benefits.
What you bring
- You have at least 5 years of experience in Business Operations or similar position.
- You love automating manual processes
- You believe that something going wrong is an opportunity to improve
- You possess top notch project management skills
- You are excellent in accomplishing goals and ensuring quality
- You are passionate about team-work
- You are able to quickly adapt to a fast-paced, international, scaleup environment
- You write and speaks fluent English
- You have experience working remotely (nice to have)
- You have startup experience (nice to have)
- You speak multiple languages (nice to have)
Key Responsibilities
- Design and continuously update process maps, workflows, standards operating procedures
- Identify automation and process improvement opportunities
- Increase effectiveness and provide greater value to Remote’s customers and employees
- Manage special projects, from ideation to execution, including requirements-gathering, design, build, measurement, and iteration
- Support Benefits team’s reporting, compliance, and data integrity initiatives
- Work closely and effectively with other Ops teams, Product, Engineering, Legal, Customer Success Remote teams to ensure scalability, accuracy and data integrity
- Be able to go from “scout to scale” and actually start things up and get things done
- Be an internal and external champion of Remote’s values and Benefits team’s goals
Practicals
- You’ll report to: VP of Benefits
- Team: Benefits
- Location: Anywhere in the World
- Start date: As soon as possible
Remote Compensation Philosophy
Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide – here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
The base salary range for this full-time position is $33,600 to $75,600. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
Application process
- (async) Profile review
- Interview with recruiter
- Interview with Manager, Benefits
- Interview with Panel from the Benefits team
- Interview with VP, Benefits
- (async) Offer
- Prior employment verification check
#LI-DNI
Benefits
Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
- work from anywhere
- unlimited personal time off (minimum 4 weeks)
- quarterly company-wide day off for self care
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
Title: Core Operations Team Lead (Remote)
Location: worldwide
Category: Operations
JobDescription:
Social Discovery Group(SDG) is a global technology company that builds apps at the intersection of dating, social, and entertainment. The company’s portfolio includes 70 social discovery platforms with a focus on AI, game mechanics, and video streaming. We actively support and invest in social discovery startups worldwide through our CVC fund.
More than 500 million people in 150 countries enjoy our products, and we strive to have ten times as many.
SDG investsin social discovery technology startups around the world.Our InvestmentsincludeOpen AI, Patreon, Flo, RAW, EVA AI, Clubhouse, Magnet, Woebot, Flure,Astry, Coursera, Academia, Harbour, Space, Auto1, DocSend, AppAnnie, Rapyd, Boom Supersonic, Trading, View, K-Health and many others.
We solve the problem of loneliness, isolation, and disconnection with the help of digital reality.
Ourdigital nomad team of more than 1200 professionalsworks all over the world.Together, we are solving the prevalent problem of loneliness and shaping Social Life 3.0 a new digital reality where people will be able to fulfil their needs for communication and attention from other people and artificial life forms.
Our teams of digital nomads live and work remotely fromCyprus, Malta, the USA, Thailand, Indonesia, Hong Kong, Japan, Australia, Poland, Israel, Turkey, Latvia and many others.
We are looking for aCore Operations Team Lead.To be the lead of the operations team, which is to maintain the mission-critical products of the company.
The main team tasks – ensuring availability of IT services, deployment changes, and solving incidents.
We are looking for a playing leader who can organize processes inside the team and reinforce their technical expertise.
Your main tasks will be:
- Manage operation team (4 persons). Set\track\prioritize tasks. Set goals and expectations for the team and inidual team members;
- Develop and monitor performance metrics, SLI/SLO and KPIs to assess team efficiency and effectiveness.
- Analyze current application infrastructure, identify areas for improvement and implement process enhancements to optimize infrastructure.
- Manage to resolve operational issues in a timely manner.
- Implement solutions to prevent recurring problems and improve overall efficiency.
We expect from you:
- Good understanding and experience in web infrastructure
- Kubernetes;
- RabbitMQ;
- MS SQL.
- Good experience with infrastructure analytics tools
- ELK;
- DataDog;
- Significant work experience as System administrator, SRE, DevOps – maintenance and deploying applications with microservices architecture, developing CI/CD, setting up business monitoring, having real cases with automation IT operational processes and building strong application support teams.
What do we offer:
- REMOTE OPPORTUNITYto work full time;
- 7 wellness daysper year(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
- Bonuses up to $5000for recommending successful applicants for positions in the company;
- Full payment forprofessional training, international conferences and meetings;
- Corporate discount forEnglish lessons;
- Health benefits.If you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee according to the paychecks. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
- Workplace organization.The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
- Internal gamified gratitude system:receive bonuses from colleagues and exchange them for time off, merch, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: International, Anywhere; 100% Remote
Solar Cookers International (SCI)
Program Officer
position description
Do you want to utilize your skills and experience to grow a movement that saves lives and our planet? Do you want to work for a trusted non-profit that has won the Keeling Curve Prize and earned top rankings from the BBB, Charity Navigator, and GuideStar? Now is your opportunity as Solar Cookers International is hiring a Program Officer.
MISSION
Solar Cookers International (SCI) improves human health, economic well-being, women’s empowerment, and the environment by promoting climate-friendly solar cooking for vulnerable populations worldwide. SCI leads through advocacy, research, and strengthening the capacity of the global solar cooking movement.
THE POSITION
This position will be primarily focused on coordinating and implementing opportunities funded by organizations within the United Nations system. This position reports directly to SCI’s Strategic Partnerships Manager. This position would also work closely with SCI’s Program and Science Director. This position would coordinate with other team members (internal and external) as appropriate.
This position’s term would coincide with the length of the funded opportunities (12-15 months). If additional funding related to this work is acquired, the term for this position could be extended.
ESSENTIAL RESPONSIBILITIES – the duties described below are provided as examples and are not to be considered exclusive or all-inclusive:
- Support assessment of current cooking practices in the Central African Republic and Mali
- Recruit for, participate in, and facilitate Steering Committee, Technical Committee and Youth Committee
- Coordinate with relevant government representatives, gender experts, United Nations-affiliated organizations, implementing organizations, and representatives from targeted pilot communities
- Work with implementing organizations to conduct a technical review of various types of solar cookers and manufacturing opportunities
- Coordinate development of an awareness campaign including promotional and training materials
- Manage cookstove and complimentary technology (such as heat retained baskets) production, distribution, and training
- Support solar cookstove demonstrations
- Manage data collection such as a Quick Needs Assessment and Adoption and Impact Survey
- Coordinate focus group discussions in collaboration with implementing partners
- Contribute to drafting of feasibility study, market assessment, and roadmap for scaling solar cooking
- Contribute to organizational processes such as budget preparation, strategic planning, operational planning, etc. when appropriate.
- Stay abreast of industry trends and engage in learning opportunities.
ESSENTIAL ABILITIES REQUIRED
- Fluency in English and French
- Familiarity with challenges associated with working in conflict-affected regions
- Knowledge of relevant communities’ societal, cultural, and gender dynamics and cooking practices
- Familiarity with non-profit project implementation best practices
- Willingness and ability to travel
- Dedication to and understanding of SCI’s mission and approach
- Proficiency with Microsoft Office applications (Teams, Word, Outlook, PowerPoint, Excel, Sharepoint) and Zoom
- Effective written, oral, presentation, and interpersonal communication skills within all organizational levels and with outside constituencies including with people from different cultural and linguistic backgrounds such as rural communities, government officials, and media
- Excellent attention to detail and accuracy including proofreading and editing
- Support, track, and adhere to project and organizational budgets
- Ability to identify and manage multiple responsibilities, prioritize, and allocate time effectively
- Effective planning, critical thinking, analytical problem-solving, and follow through
- Report on work progress and outcomes to supervisors and respond to inquiries in a timely manner
- Professional demeanor, work presentation, and ability to represent the organization to all audiences (which could include with the United Nations) in a positive way
- Ability to take direction well, give and accept feedback
- Able to work independently and as a part of a team
- Initiative in problem solving and information finding; being proactive
- Maintain confidential data and information.
- Establish, maintain, and foster positive and harmonious working relationships internally and externally.
QUALIFICATIONS
Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Required: At least 2 years relevant work experience with a non-profit or relevant setting
Preferred: Familiarity with clean cooking sector best practices
WORK SITUATION
It is likely that the primary responsibilities for this position will relate to programs that take place in Mali and the Central African Republic, with the possibility of additional locations of work which would most likely be in other French-speaking countries, such as Chad, Democratic Republic of Congo, Senegal and/or Togo. Therefore, it could be beneficial for this person to be located in a French-speaking African country. However, SCI welcomes applicants from any location that can meet the job requirements and responsibilities on an ongoing basis.
It is essential that this person have reliable connectivity, power, and access to internet as they will need to be frequently coordinating with SCI staff in the United States via email, video calls, document drafting, sharing, and editing. This person would also need access to reliable transportation infrastructure, to be able to effectively travel as required by the position.
When not coordinating on site, work can be conducted remotely. Hence, this position does not require permanent relocation.
SCI’s office is in Sacramento, California, USA. Business hours are 8-5pm Pacific Time (PT), though SCI staff are located in several time zones across North America and Europe, and are adept at working remotely. While 100% overlap with the 8-5 PT schedule is not required, significant availability will need to coincide with co-workers for scheduling meetings, coordination, etc. Typically, SCI employees work 8 hours a day (plus a one-hour meal break), Monday through Friday.
Assuming that this person would be located outside of the United States, Solar Cookers International would work with an Employer of Record (EOR) company for international hiring.
SCI is committed to building a more just and equitable world, one where all voices are heard and respected regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, or physical ability. Hence, we strongly encourage applications from people with these identities or who are members of other historically marginalized communities.
COMPENSATION
Pay, benefits, employer of record fees, and payroll taxes will be determined based on the candidate’s location and experience to be competitive with market rates. Every effort will be made to ensure local market equity in a way that is regionally appropriate and fair while also protecting the long-term sustainability of SCI. In other words, equitable does not necessarily mean equal. This means that there may be differences across geographies for the same or similar roles.
SCI works to embody its values such as health, work life balance, long term investment, and sustainability in work culture and employee compensation while also respecting local laws.
TIMELINE
SCI will review applications on an ongoing basis; we encourage applicants to apply early. Please submit your application materials as soon as possible to increase your chances of being considered for this position. The interview process may begin in late April or May 2024. This position is dependent on SCI receiving anticipated funding with the aim that this person could begin working with SCI around June 1st, 2024.
APPLICATION REQUIREMENTS
Please send in one email to Sara Rosen, Program and Operations Manager at [email protected] the following:
(1) a resume or CV in English
(2) a cover letter in English including salary requirements and how you learned about this opportunity
(3) A written response in 500 words or less in French to the prompt “Why do you want to work for Solar Cookers International?”
Candidates are responsible for ensuring receipt of application materials. The most qualified candidates will be invited to a short video interview. Only short-listed candidates will be contacted. After that, top candidates will be invited to a more in-depth video interview with an interview panel, held in both English and French languages. Candidates are asked to participate in the video interviews with their cameras off, to try and promote fair, equitable, and inclusive hiring practices.
Contact: [email protected]
+1-916-455-4499
See www.solarcookers.org for more information.
Title: Senior Manager, Website Operations
Location: Remote-Southeast Asia
JobDescription:
About Remote
Remote is solving global remote organizations biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if youre interested in adding to the mission, scroll down to apply now.
Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.
All of our positions are fully remote. You do not have to relocate to join us!
What this job can offer you
The Marketing team is the engine that powers Remote’s expansion. Through product marketing, performance marketing, events, communications, campaigns, and content, our team tells the world about Remote to bring in revenue and establish Remote as the international leader in global HR and remote work.
Join Remote’s Content & SEO team as a Senior Manager, Website Operations. In this role, you will collaborate directly with the Director of Content & SEO to uphold and enhance the operational excellence of our website. As a key leader, you will strategically guide our website sprint processes, ensuring close collaboration with the growth engineering and design teams to execute our ambitious website roadmap effectively.
What you bring
- Experience: Extensive experience in managing complex website roadmaps, demonstrating a robust blend of creative insight and technical expertise.
- Leadership Skills: Proven leadership in managing web operations teams, fostering a culture of innovation and strategic thinking.
- Collaboration: Strong capability to lead and integrate efforts across erse functional teams, ensuring that all perspectives are harnessed to achieve business objectives.
- Technical Knowledge: In-depth understanding of web architecture, advanced website management practices, and CMS platforms, with a preference for experience in Contentful.
- Communication: Exceptional communication skills, with the ability to convey complex web strategies in a clear and engaging manner.
- Project Management: Advanced project management skills, with a track record of delivering projects on time and within scope, managing both resources and timelines effectively.
- Background: Experience in fast-paced or startup environments highly regarded. Remote and asynchronous work experience is beneficial.
- Language: Fluency in English, both written and spoken.
Key Responsibilities
- Strategic Leadership: Direct the website sprint process, aligning website operations with broader company strategies and ensuring effective collaboration across technical and creative teams. Develop and maintain a forward-looking website strategy that prioritizes business goals, focusing on acquisition, conversion, and enhanced user experience.
- Team Management: Build and manage the website operations team, mentoring staff and scaling the team as needed to support business growth and complex projects.
- Roadmap Execution: Lead the continual development and execution of the website roadmap, ensuring projects are prioritized according to strategic business objectives and contribute effectively to user acquisition, engagement, and conversion.
- Quality Assurance: Maintain the highest standards for all website updates and modifications, ensuring consistency with brand guidelines and technical precision.
- Cross-Functional Leadership: Enhance team integration by working closely with content, SEO, development, and design teams, promoting a seamless fusion of content excellence and technical performance.
- Problem Solving: Rapidly address and resolve any operational challenges, maintaining superior website functionality and user experience.
- Advanced Project Management: Oversee complex projects, coordinating closely with project management staff and serving as a pivotal link among various departments to guarantee effective and timely delivery.
Practicals
- You’ll report to: Director, Content & SEO
- Team: Content & SEO
- Location: Anywhere in the World
- Start date: As soon as possible
Remote Compensation Philosophy
Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide – here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
[This is a non-exempt position]. The base salary range for this full-time position is $77,850 USD to $116,800 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
Application process
- Interview with recruiter
- Interview with future manager
- Interview with team members (no managers present)
- Interview with team members (no managers present)
- Prior employment verification check
#LI-DNP
Benefits
Our full benefits & perks are explained in our handbook atremote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
- work from anywhere
- unlimited personal time off (minimum 4 weeks)
- quarterly company-wide day off for self care
- flexible working hours (we areasync)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How youll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you dont have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer its important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
Title: Global Strategic Sourcing Manager – Fleet Procurement
Location: GA-Atlanta
AECOM is seeking a Global Strategic Sourcing Manager to join our team. As part of our evolving Global Procurement team, we’ve created a new role to develop and deliver the mobility (vehicles) strategy. The role aligns to our cost and greenhouse gas (GHG) emission goals while supporting our work on the most cutting-edge and innovative infrastructure projects of our time, addressing the big challenges of today and shaping the built environment for generations to come. We’re looking for someone who has a strategic view of mobility and category expertise in fleet and rental vehicles, has strong leadership and change management skills and embraces a data driven approach. The global role will suit someone who is a results-orientated self-starter and enjoys working in teams comprising people from different countries and erse backgrounds.
This will be a remote/virtual position that can be based on a variety of global locations.
Key responsibilities of the role:
- Lead, develop and deliver a mobility (vehicles) global strategy to optimize AECOMs spend and achieve goals on cost savings and GHG emissions while supporting the operational mobility needs of our project teams. The global strategy will consider different financial models including leasing, hire purchase and insurance; legislation, regulation, and safety standards; shared mobility models; reduction in fuel and transition to new energies; autonomous driving; MaaS; smart mobility; connectivity; re-marketing; drafting and implementation of effective policies and processes regarding fleet operations; and monitoring mobility costs.
- Identify key stakeholders and develop strategic partnerships with customer groups across AECOM’s global business, establishing Strategic Sourcing as a trusted advisor.
- Utilizing data & analytics and a network of key stakeholders, build a detailed understanding of AECOM’s current fleet supply chain and supplier models in place across the globe.
- Document, present, and socialise the global strategy to regional leaders and country-based teams to gain buy-in
- Execute category-specific sourcing projects as part of a defined strategy roadmap (direct delivery) to deliver tangible commercial benefits and direct cost savings in alignment with team targets.
- Working with AECOM’s regional operational teams, implement a supplier relationship management (SRM) model with strategic suppliers including motor manufactures, fleet and maintenance management companies and rental companies.
- Lead negotiations and contracting for existing and new suppliers.
- Develop partnerships with internal stakeholders to ensure changes are delivered and savings realised. This will include developing performance metrics and working with internal stakeholders and suppliers to achieve the financial and operational targets.
- Support the development and capability of the Global Strategic Souring team by demonstrating high standard of delivery and sharing best practice.
- Review end to end processes to improve management of the supplier base, channel management, and contract management. Consider recommendations that enable and improve purchase order compliance and adoption, workflow and approvals, payment processes and data and analytics.
- Utilise procurement technology and data to improve efficiency and achieve high levels of compliance to the procurement policy and processes, for example, through the implementation of the no PO no pay policy and the use of catalogues.
Qualifications
Minimum Requirements:
- BA/BS plus at least 10 years of relevant experience with Category Management / Strategic Sourcing of indirect procurement for fleet, travel, and mobility specifically, or demonstrated equivalency of experience and/or education, including at least 2 years of leadership
- Knowledge of financial models including vehicle leasing, savings forecasting and recording, awareness of tactical cost reduction opportunities across fleet, travel, and mobility
- Track record of demonstrable cost savings, derived from a mix of strategic sourcing initiatives and tactical cost reduction activities.
- Extensive experience of strategic sourcing tools and techniques, including tender and contract drafting, and supplier performance tools & techniques.
- Experience of exploiting procurement technology including procurement to pay systems, eCatalogues, eSourcing platforms and spend analytics tools.
- Experience of working in the services sectors, specifically, professional services, financial services and/or transportation
Additional Information
- Relocation assistance is not available for this position
- Sponsorship for relevant country work authorization is not available for this position, now or in the future.
Offered compensation will be based on location and inidual qualifications. The expected range is $93,000.00 – $171,000.00.
About AECOM
AECOM is proud to offer a comprehensive benefits program to meet the erse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, ersity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, ersity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the erse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
All your information will be kept confidential according to EEO guidelines.
ReqID: J10108371
Business Line: Geography OH
Business Group: DCS
Strategic Business Unit: GBS
Career Area: Procurement & Supply Chain
Work Location Model: Remote
About Octav
Octav is a pioneering on-chain data labeling and categorization platform, leveraging advanced machine learning to transform complex on-chain data into user-friendly outputs. Our proprietary algorithm and machine learning models are designed to empower protocols, DAOs, and hedge funds with innovative solutions for treasury reconciliation and compliance efficiency. Octav also combines cutting-edge technology with a network-driven approach to optimise treasury management for Web3 CFOs, all within a single, intuitive platform.
Must be based in Canada or the US.
Role Overview:
The Technical Product Manager will manage the technical aspects of product development, focusing on integrating the Blast blockchain into Octav’s existing platforms.
This role is pivotal in ensuring our technology aligns with the needs of the DeFi space while maintaining high standards of security and efficiency.
Key Responsibilities:
- Project Leadership: Oversee the technical development and integration of blockchain technologies within our product offerings.
- Sprint Planning and Management: Plan and lead sprints, ensuring the successful integration of the Blast blockchain without disrupting existing services.
- Challenge Resolution: Tackle technical challenges, such as limitations with third-party APIs and data importation issues.
- Team Coordination: Work closely with front-end and back-end developers, DevOps, and UI/UX designers to ensure seamless implementation and excellent user experience.
- Stakeholder Communication: Regularly update stakeholders on progress, challenges, and strategic adjustments.
- Continuous Improvement: Conduct sprint reviews and retrospectives to identify improvements and plan future actions.
Requirements:
- Experience: At least 3 years in technical product management, with proven success in managing blockchain or fintech projects.
- Technical Skills: Proficiency in React.js, Node.js, MongoDB, and familiarity with blockchain APIs. Experience with Jest, Playwright, Jira, and Confluence is also required.
- Leadership: Strong leadership and communication skills, capable of motivating a erse team and managing cross-functional project deliverables.
- Location: Position based in Canada or the US, with a preference for candidates in Quebec.
Why Join Octav?
Octav offers a unique opportunity to shape the future of DeFi. As part of our team, you will work alongside innovative minds, enjoy opportunities for professional growth, and contribute significantly to an exciting, fast-paced industry. We are committed to ersity and inclusivity, providing an empowering environment for all our team members.
Many top DeFi protocols, including Gelato, Alchemix, Request, Paladin, Gearbox, Timeless, Bunni, Swell, Hopr, Beefy, Morpho labs, xdefi and more rely on Octav to reconcile their treasury and generate financial reports for their community.
Octav is backed by VC firms, including Nascent, Polymorphic Xapital, Possible ventures, Speedinvest, Parallel Studios, Portofino, ACET capital, Spaceship DAO, and angel investors Paul Desmarais, Mark Zeller, DCF God, and more.
Title: Product Manager Backend
Location: Remote
Workplace: remote
Category: Product
JobDescription:
The Company you’ll Join
At Truv, our mission is to make verifications easy for everyone. It’s crazy that it can take 5 to 7 days to verify someone’s employment or income. Alternatives are even worse, an API call should not cost $40.
Benefits
We’ll save billions of dollars for companies and billions of hours for people who’re still filling out forms and uploading paystubs.
Imagine applying for a loan or verifying your job history with a click of a button. That’s what Truv aims to achieve.
The Team You’ll Work With
We’re a small but mighty team of engineers, product managers, and business folks who built and launched products at Apple, Uber, Facebook, Carta, Venmo, Telegram, and Plaid. We’re well funded by US-based top VC funds.
We like to nerd out about using the cutting-edge tech and building frictionless user experiences. We love crafting great products and see our users delighted by what we build.
We’re a remote first company with no plans to start an office anytime soon. We don’t really care where you are, but we care a lot about who you are. If you like solving customer pain points, helping your team members excel at what they do, being part of a community, and care about quality, you’ll fit in.
What You’ll Do
- Build and maintain Bank aggregation, Document upload and Insurance verification products
- Develop detailed, crisp product/feature requirements and user stories that can be used to create detailed technical product specifications and architecture for each product and application
- Obsess over metrics everyday and optimize key metrics to push the business forward
- Manage prioritization and trade-offs amongst new integrations, client requests, performance and operational support load
- Ability to incorporate data, research and market analysis to inform product strategies and roadmaps
- Leads and motivates a team of highly technical engineers and other cross-functional representatives, and maintains team health
About You
- 3-5 years of experience in a technical product manager role, preferably B2B
- Data science background required
- Bachelors/Masters in computer science or equivalent technical degree
- Execution focused and able to execute of the product strategy and vision in place
- Proven ability to meet deadlines and drive results while juggling many priorities and under tight timeframe
- Use insights and data to create new integrations and optimize existing integrations that drive both engagement and revenue
- Go getter? Quick learner? Highly technical? Combination of it all – let’s talk!
Title: Engineering Manager, Product Foundations
Location: Remote from any location
Category: Product
Job Description:
Join the VRChat Team!
VRChat offers a first-of-its-kind, game-changing platform that provides an endless collection of social VR experiences and gives the power of creation to its robust community. With over 250,000 worlds and growing, VRChat’s vision is to allow users to bring their imaginations to life and help shape the metaverse anywhere in the world on any device. VRChat has raised $100M to date with the support of investors Makers Fund, Anthos Capital and HTC. We have a great team which includes people from: Netflix, Twitter, Meta, Microsoft, Roblox, Google, Amazon, Unity, Spotify, Discord, Uber, eBay, Robinhood, Twitch, Zynga and TikTok.
Come and join the mission!
Job Overview
The Engineering Manager for the Product Foundations team is a critical leadership role at VRChat. This person is accountable for a horizontal team building out the technical foundations for the entirety of the VRChat experience. This includes evolving our DevOps and release engineering functions, ensuring security & privacy, while also leading the evolution of core technology such as authentication, real-time networking, and world and avatar loading.
This management position reports into the VP of Engineering at VRChat and will work closely with a dedicated cross functional team, heads of various functions, with periodical interaction with the exec team.
Duties and Responsibilities
- Take ownership of the core VRChat platform, partnering closely with product, design and engineering leaders across the company to ensure we are supporting their ongoing needs.
- Directly manage, support and inspire a team of approximately 15 engineers across multiple disciplines including release management, security, DevOps, API and client.
- Foster a positive and high functioning team with solid technical practices that delivers timely and quality software.
- Create the short and long term strategy for this space, and align it with higher level vision and strategy across the company.
- Run a smooth and collaborative planning process to generate plans that reflect strategic goals, user insights and past learnings.
- Make critical tradeoffs to ensure the long-term health and development of our platform.
- Represent progress at periodic reviews and seek leadership support in a timely manner to unblock execution.
- Partner with production to manage execution and work collaboratively to resolve issues to deliver against goals and objectives.
- Stay current on industry trends and best practices in the technology behind gaming, UGC and social platforms to inform strategic decisions.
- Develop and maintain strong relationships with key stakeholders, including internal teams, creators, partners, and the broader VRChat community.
- Support the VP Engineering in critical strategy, organization and execution areas.
Experience, Skills, and Qualifications
- 5+ years of engineering management in a high-growth consumer or b2b tech company and solid technical background.
- Experience in technical product management with a healthy obsession to discover and fulfill the needs of internal partners and our users.
- Excellent verbal and written communication skills which are particularly important in our fully remote environment.
- Technical experience with release engineering, security, DevOps, API and 3D gaming development a plus.
- Past expertise in virtual economies, e-commerce, gaming, UGC and/or social platforms is a plus, though not required.
- University degree or equivalent work experience with technical background
- Experience defining metrics and making product and strategic decisions based on measurable impact.
- Intellectually curious about new technologies and societal changes, and understands how to apply innovations and trends to product opportunities.
- Comfortable dealing with ambiguity and operating in a fast-paced and evolving environment.
Benefits
- Work from anywhere! VRChat is a 100% remote company
- Health Benefits
- 401K for US & RRSP for Canadian Employees
- Stock Options
- Generous paid holiday schedule
- Unlimited/Flexible vacation time
- Paid parental leave benefits
VRChat is an equal-opportunity employer, and we welcome applicants from all backgrounds. VRChat fosters a erse, creative, and collaborative environment where anyone can contribute to any of the ongoing projects or direction of the roadmap at any time. If you’re a passionate team player who wants to have an impact on a dynamic team, we’d love to hear from you!
ClassDojo is hiring a remote Product Marketing Lead. This is a full-time position that can be done remotely anywhere in the United States.
ClassDojo - Build wonderful classroom communities with parents and students.
Mural is hiring a remote Product Manager, Search & AI. This is a full-time position that can be done remotely anywhere in Canada or the United States.
Mural - The new standard in public relations software.
Title: Director, Product Strategy
Location: U.S. Remote
JobDescription:
At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. Its the web, made better.
Were looking for a Director of Product Strategy to continue to chart the course for Webflows rapid growth among our largest customers. You will be at the forefront of revolutionizing the way businesses collaborate, innovate, and grow using Webflow. Your leadership and strategic thinking will play a pivotal role in democratizing the power of web development for large-scale organizations, fostering collaboration, and scaling Webflow’s impact globally. Youll craft the strategy for evolving our product to support world-class teams building mission critical web presences for some of the worlds most well-known and fastest growing brands.
About the role
- Location: Remote-first (United States; BC & ON, Canada)
- Full-time / part-time
- Exempt status
- For this role, candidates must be legally authorized to work in the United States without the need for Webflow’s sponsorship for an immigration-related employment benefit (i.e., a work visa, work permit, etc)
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We’ve structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidates geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below in USD and pertain to workers in the United States)
- Zone A: [$266,900 – $379,000]
- Zone B: [$250,900 – $356,300]
- Zone C: [$234,900 – $333,500]
- Canada (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
- [CAD 303800 – CAD 431400]
- United States (all figures cited below in USD and pertain to workers in the United States)
As a Director of Product Strategy, youll
- Define and lead the product strategy, ensuring it aligns with the overall company strategy and objectives
- Develop and own data-driven product insights, in partnership with the Insights team, and use it to inform our product strategy and business decisions
- Build, systematize, and scale voice of the customer program for self serve and enterprise customers; collect, analyze, and leverage customer signal for roadmap and strategy purposes
- Build, systematize, and scale competitor monitoring program for self serve and enterprise competitors; collect, analyze, and leverage competitor signal for roadmap and strategy purposes
- Identify/understand product gaps/opportunities, help shape the long term roadmap and benchmarking; partner w/ Corporate Development and Insights teams to conduct market research and analysis to identify emerging trends, evaluate competitive standing, opportunities, and threats in the web development space, and recommend response
- Engage with customers, partners, and industry leaders to gather insights and feedback to inform product strategy and development
- Partner with Strategic Finance, Corporate Development, Data Science, User Research, Product Management and Product Design to translate insights into actionable strategies
- Support EPD post-close on M&A integration; build best practices, ensure tight integration of acquisitions of product, technology, and coordination with go-to-market
- Stay abreast of emerging technologies and trends in the web development and no-code space, leveraging this knowledge to keep Webflow at the forefront of the industry
About you
Youll thrive as a/an Director of Product Management if you:
- Minimum of 10 years of experience in management consulting, finance, investment banking, product strategy, product management, product marketing, or a related role in the technology sector, with at least 3 years in a leadership position
- Strong analytical and problem-solving skills, with the ability to translate insights into actionable strategies
- Able to get your hands dirty in the data to extract insights, write queries, suggest experiments to run to get signal on theses
- Have owned the product strategy for high-growth companies & teams
- Deep understanding of the web development market, AI, including current trends, technologies, and competitive landscape.
- Have a passion for building websites and have ideally built websites yourself in the past or have worked on products for builders (e.g. designers, developers) before
- Are an influential communicator of strategy and vision, a strong cross-functional collaborator and partner
Even if you dont meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.
Our Core Behaviors:
- Obsess over customer experience. We deeply understand what were building and who were building for and serving. We define the leading edge of whats possible in our industry and deliver the future for our customers.
- Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
- Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and dont sugarcoat things and we do so with respect, maturity, and care.
- Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.
Benefits & wellness
- Equity ownership (RSUs) in a growing, privately-owned company
- 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness
- 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement.
- Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program
- Access to mental wellness coaching, therapy, and Employee Assistance Program
- Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth
- Professional career coaching, internal learning & development programs
- 401k plan and financial wellness benefits, like CPA or financial advisor coverage
- Commuter benefits for in-office workers
Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.
Be you, with us
At Webflow, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.
Stay connected
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor.
Please note:
To join Webflow, you’ll need valid U.S. or Canadian work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow Applicant Privacy Notice
If your role is for an IC1 or IC2 position, please note that we are unable to provide corporate sponsorship for an immigration-related employment benefit. To provide the best possible candidate experience and application review expedience, please include Work Authorization questions in the job posting. If you are unsure how to do this, please follow this link to a Loom video with instructions.
Are you legally authorized to work in the United States? (Yes/No)
In order to obtain or maintain employment eligibility, will you now or in the future require the companys sponsorship for an immigration-related employment benefit (i.e., a work visa, work permit, etc.)? (Yes/No)
Why Fuel?
Think of Fuel as a high-performance blockchain Operating System, that provides high throughput without sacrificing decentralization or security. Our platform serves as a comprehensive Rollup OS tailored for the Ethereum network, simplifying the development process for builders around the world.
Fuel VM is parallelized, state minimized and highly interoperable. It combines UTXO’s, Parallelization, Asset Oriented Design, Security, and Interoperability, to create one package which is optimized to solve for the world of Ethereum Rollups.
In short, all the existing limitations when building DeFi protocols are being solved by Fuel.
What We Do
In 2019, we began with the debut of Fuel V1, our first major step toward enhancing Ethereum’s scalability, and since then we’ve grown to offer a complete Rollup Operating System. We create innovative technologies like the Fuel Virtual Machine, and Sway—a programing language designed specifically for blockchains—that together form a robust environment for developers, with relentless focus on usability. These tools are part of our commitment to optimize and expand Ethereum’s potential, for all its users.
Who We Are
The team comprises 75 professionals, including builders formerly from well-known Web3 organizations such as Consensys, Polygon, Polkadot and Ethereum. Our contributors works remotely, hailing from erse locations globally, and we value curiosity, passion, and accountability in our collaborative efforts.
About This Role
Our Ecosystem is a complex landscape of partnerships, internally and externally built applications and infrastructure, and a wide variety of user groups. Your job will be to understand this ecosystem, its users groups and stakeholders, and to drive the Product Strategy for serving them. This is not an entry level position. It requires not only product sense, but also a keen eye for market forces and partner selection. Someone who succeeds in this role will likely have the skills to be a VP of Product or CPO at many organisations.
You will get to:
- Dive deep into the needs of Blockchain ecosystem participants, including but not limited to application developers, token holder, application end users, and infrastructure providers
- Drive how an entire ecosystem of applications is grown and maintained
- Work with a collaborative team, made of the smartest minds in the industry
- Set up the most appropriate team and org design to support the above goals
Areas of Responsibility
- Discover, evaluate and represent the needs of Fuel’s ecosystem constituents, from application developers to token holders to end users
- Understand the competitive landscape and influence how Fuel can uniquely position itself within that landscape
- Establish, align the company around, and drive execution of the edge and ecosystem product roadmap
- Make build / buy / partner decisions to drive the growth of Fuel’s ecosystem
- Own the success of Fuel’s greater ecosystem enablement and product strategy
- Work tightly with leadership, growth, BD, engineering and core teams to achieve the above objectives
- Drive user and product oriented thinking throughout the organisation
- Build organisational processes and muscle to achieve the above objectives in a sustainable way
Required Experience
- 10 years, plus or minus, of experience across product and engineering
- Success as a Director of Product or higher at a smaller organisation;
- Success as a Group Product Manager or higher at a larger organisation
- Understands which products are best built internally vs externally in an ecosystem setting
- Have successfully taken multiple products through the entire go-to-market lifecycle, from discovery through shipment to growth
- Have successfully coached and mentored other product managers, or have overseen their work directly
- Demonstrated experience driving change within an organization, all the way up to the C-SuiteManagement of both internal teams and vendors
- Significant experience with Web3 or Crypto a large plusCorp dev or VC experience a large plus
- Bonus Points: A background in Philosophy
Join Us!
Fuel is a place of innovation and connection—not just online, but in person. We regularly gather to share insights and strengthen our team dynamics, ensuring our passion for innovation translates into real-world solutions.
If you’re ready to contribute to making Ethereum more user-friendly and efficient for developers and users alike, we encourage you to apply, and explore how your talents can contribute to our mission.
Are you prepared to shape the future of Ethereum? Discover your role at Fuel, and join us in this unprecedented adventure.
Title: Analyst, Customer Support
Location: Distributed, + (US + Canada)
JobDescription:
About Us
There is nothing like the feeling of a good nights sleep. Cozy, wrapped-up-in-a-heavy-blanket sleep. Fire crackling, curtains drawn, DO NOT DISTURB kind of sleep. *Hygge stuff. Thats the kind of sleep were talking about. 85% of people agree sleep is a key to their wellbeing, but more than 50% of people are unsatisfied with their own sleep. Whether its stress, interruption, work, children, people need help getting great rest!
Hatch is on a mission to help everyone in the family get great sleep. Getting high quality sleep improves focus, energy, and performance no matter what you love to do in your life. We make bedside sleep devices and original content to help people wind down, sleep deeply and rise rested and relaxed. Led by Rest, the #1 baby registry item on Amazon, and Restore, our Award-winning adult focused product, we have helped over 3 million sleepers of all ages find space for rest in their lives.
The Opportunity
Analytics plays a critical role in how we understand our customers and achieve our mission to help people get their best sleep. We use data to uncover actionable insight, empower our stakeholders to make better business decisions, and identify opportunities to improve our products and user experience.
As our first contractor analyst supporting Customer Service, you will aggregate and synthesize our CS data, build tools, and help the team optimize internal performance and improve our broader customer experience.
This role reports to the Director of Customer Support, and must be based in the United States or Canada. Hatch is based out of California, so this role would be asked to be available during PST/PDT hours.
What youll do
6 Week Contract:
- Gain an understanding of our current CS team, workflows, tooling, and data streams.
- Revamp dashboards and reports to empower the CS team to automate processes, understand performance, and uncover themes in customer feedback.
- Collaborate with our finance team to create a workforce management and forecasting model.
What youll bring
- 2+ years of quantitative industry experience (Analytics, DS)
- Advanced SQL skills and fluency with analytics and visualization platforms & technologies to manipulate and analyze data.
- Experience with CS metrics and tools (Zendesk) is a plus.
- A natural desire to learn new things, understand the inner workings, and take a deep e into the data that helps us better understand our business and helps us achieve our goals.
- A passion for collaboration and strong cross-functional communication skills to partner effectively with both technical and non-technical teams.
- Self-starting attitude: You drive projects from start to finish with minimal guidance and a focus on improving the customer experience.
Why You Will Love Working at Hatch!
- We are certified as A Great Place to Work! 97% of our employees have reported that Hatch is a great place to work.
- We have an amazing leadership team that truly values its employees and lives our company values each and every day.
- We delight our customers with something everyone needs: a good nights sleep!
- Our team is collaborative, fun, and brilliant!
- You have an opportunity to make a large impact in peoples lives
- We are backed by world class investors including True Ventures and have strong revenue growth.
- We let you take care of what you need by offering a flexible/remote work environment
Designed by experts and loved by parents, our Rest family includes Rest, Rest+, Rest Mini, and Rest (2nd Gen)all-in-one sleep products designed for babies and kids that can be controlled remotely. Hatch Restore is a fully-customizable product geared toward helping adults sleep well. As an all-in-one sleep assistant, Restore helps people personalize their perfect night of slumber. Launched in 2014 by parent entrepreneurs Ann Crady Weiss and Dave Weiss, and featured on Shark Tank in 2016, Hatch is headquartered in Menlo Park, California.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Who are we?
At Biconomy, we’re on a mission to empower developers to achieve seamless Web3 experiences, accelerating the world’s transition to going onchain. As a remote-first team of 35+ dedicated iniduals, we’re thrilled about our unique approach in building robust onboarding and transaction rails for Web3.
Since our founding in 2019, simplicity and accessibility have been paramount in everything we have built. Account Abstraction has been a major focus area for us, and we anticipate it becoming a standard that will drive widespread adoption of Web3 technology. Here are some of our numbers:
- 5 million users onboarded
- 55 million transactions
- $3 billion transaction volume
Join us in building a future where anyone, anywhere can navigate Web3 seamlessly!
What are we looking for?
Biconomy is seeking a highly skilled and motivated Technical Product Manager to join our Infrastructure team. As a Technical Product Manager, you will play a crucial role in driving the development and continued innovation of Biconomy’s overall infrastructure, with a specific focus on bundlers, paymasters, and the evolution of infrastructure empowering developers to provide seamless Web3 experiences.
Ideally, you have built or worked in a team to build Web3 infrastructure and/or scalable Web2 infrastructure, catering to the needs of developers and providing exceptional DevX. You should be obsessed with high reliability, ensuring customers are never let down, and have a passion for revolutionizing Web3 UX. You will work closely with cross-functional teams, including engineering, marketing, growth, and the founders, to define and execute the product strategy. Additionally, you will engage with clients to collect feedback, ensuring that Biconomy continues to deliver innovative solutions and quality developer experiences.
What will you be doing?
- Product Vision and Strategy: Always being on the hunt for what’s next for our infrastructure, and constantly thinking through innovations, strategies and directions we can take on a technical and business level. You will own the vision and strategy for the product. Collaborate with internal stakeholders, clients, end-users, and the wider blockchain community to define the strategy and roadmap for our infrastructure. Identify key features, enhancements, and integrations that drive value for users, align with our business goals, and keep Biconomy at the forefront of Account Abstraction innovation
- Product Development Oversight: Work closely with the infrastructure engineering team to implement novel innovations, features/improvements to existing product, and bug fixes. Work with engineering to address technical and DevX challenges to optimize development processes to foster the smoothest experience for Biconomy’s tech stack. You will be responsible for maintaining a high reliability, stability, and performance standard
- Create a premier developer experience: Collaborate with Developer Relations and engineering teams to streamline the integration process of our infrastructure for new projects, and to assist on the Biconomy documentation to help it become the ultimate guide for constructing Account Abstraction-powered solutions. Assist in driving the development of any developer tooling, open source or otherwise, that will help contribute to a better DevX
- Customer-Centric and Data-Driven Development: Prioritize feature development based on feedback from clients, end-users, and the blockchain community. Use analytics data (gas usage, number of transactions, user count, etc.) to guide product decisions and prioritization. Continuously monitor these and other usage metrics to measure releases’ success and identify improvement areas.
- Feature Specification and Delivery: Write detailed feature specifications and collaborate with cross-functional teams to define product requirements, prioritize features, and ensure the timely delivery of high-quality products
- Market Research and Industry Trends: Leverage market research and monitor blockchain industry trends and advancements to identify new opportunities and drive product enhancements/features. Continuously work with the product team to refine our product strategy, with a keen eye on emerging developments related to Account Abstraction, ERC 4337 and related standards. Understanding the market and its developments is a hard requirement of the role
- Cross-functional Collaboration: Act as a liaison between the technical teams, sales, marketing, and other business units
- Co-building with the community: Actively being a part of the wider Account abstraction ecosystem by contributing to discussions, standards and building out in the open. You will naturally devise new strategies from a product perspective by contributing with the community. Additionally, product strategies would entail a community aspect from the get go
Your experience should include:
- 3+ years of proven success in product management, with a track record of launching and managing innovative products, particularly on technical/developer products
- Previous Engineering experience
- An in-depth understanding of blockchain technology, the wallet/dApp ecosystem, the EVM ecosystem, and Account Abstraction and ERC 4337
- Experience with building infrastructure and protocols, with a hyper-focus on making these highly reliable and easy to use.
- Clear experience in exploring new directions, and driving new initiatives on the technical and/or business side on products you’ve worked on before
- Strong analytical skills to transform customer needs into clear product requirements and user stories
- Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and stakeholders to achieve integration goals
- Agile development experience and familiarity with modern product management methodologies
- A customer-centric mindset and a passion for delivering exceptional user experiences
- The ability to constructively review and provide feedback on work submitted by the team
- The ability to write scripts to fetch data from the blockchain using any programming language.
What we offer:
- Work from anywhere (Remote first)
- Flexible working hours
- Unlimited vacation policy
- Competitive Salary with regular reviews
- Token Allocation
- Opportunity to grow. The sky’s the limit if you’re hungry to succeed
- Be an integral part of building the narrative for the digital economies of the future
- Game nights, virtual celebrations, and work retreats
Biconomy is committed to a erse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
"
At FlutterFlow, we are seeking a dynamic and experienced Growth/Product Marketing Lead to join our team. This role is ideal for a creative and analytical professional passionate about driving business growth through innovative marketing strategies and data-driven decision-making.
What You Will Work On
* Develop and execute a comprehensive growth marketing strategy aligned with overall business objectives.
* Identify and execute high-impact growth opportunities across the customer lifecycle, especially acquisition and retention. * Create and execute high-performing marketing campaigns across various channels (social media, content marketing, email marketing, SEO, paid advertising, etc.).* To attract and engage users, create and implement high-quality content (e.g., social media content, blog posts).* Develop compelling product messaging and positioning that resonates with target audiences.* Analyze and understand developer personas, needs, and motivations.* Analyze marketing data to identify trends, measure ROI, and optimize campaigns for maximum impact.* Work cross-functionally with product, sales, and engineering teams to ensure seamless user experience and effective growth initiatives.* Stay up-to-date on the latest developer marketing trends and technologies.Who you are
* 5+ years of growth or product marketing experience or a related field.
* Proven experience developing and executing successful growth marketing strategies, ideally in the developer space.* Strong understanding of digital marketing channels and tactics.* Expertise in data analysis, marketing attribution, and A/B testing.* Excellent communication, collaboration, and presentation skills.* A data-driven and analytical mindset with a passion for experimentation and optimization.* Willingness to travel quarterly with at least one international trip per year, possibly two. * Ability to travel to meet with clients as needed &/or determined by the Head of Growth.Bonus Points
* You have experience with mobile app development.
* You have used FlutterFlow and are familiar with our features.Benefits
* Remote first team.
* Generous salary and equity package. * Paternity/Maternity leave. * PTO & Sick Leave.",
Job Responsibilities:
- Independently complete product requirements analysis, prototype design, document writing, check product functions, interactions, design and other aspects, and promote project delivery and continuous iteration
- Sensitive to data, track and research daily data, analyze results regularly, and cooperate with marketing, business, operations and other departments to promote product growth after launch
- Regularly conduct competitive product analysis and user demand research, and continuously optimize products and improve user experience by collecting user feedback, analyzing user behavior and data
Job Requirements:
- Bachelor degree or above, over 5 years of working experience in Internet products, including over 2 years of experience as a blockchain product manager
- Strong execution ability, quick learner, good at communication and coordination
- Good understanding of ETH or BSC framework and characteristics and experienced as a smart contract product manager will be a plus
- Fluent in both Chinese and English
Title: Director, Professional Service Operations – US Remote
Location: CA-Remote
JobDescription:
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr’s unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Job Description
Overview: Customer Operations is critical to Sprinklr’s success by onboarding customers through successful implementations, driving platform adoption, revenue expansion and customer retention.
As the Director of Strategy and Operations, you will play a pivotal role in overseeing and optimizing the operational aspects of our customer operations team. You’ll be responsible for building and managing the operational rigor for healthy business management including strategy planning, business reporting, system/tool enhancement initiatives, services profit and loss (P&L) and headcount/capacity management.
Responsibilities :
- Strategic Planning: Develop and execute strategic plans to drive operational excellence and meet organizational objectives.
- Collaborate with cross-functional teams to align operational strategies with broader company goals. This includes setting timelines, allocating resources, and defining key performance indicators (KPIs) to measure progress.
- Business Partner: Serve as the main business partner to the Global Professional Services leader for the day to day run of the business
- Goal Setting: Collaborate with senior management to define the organization’s mission, vision, and strategic goals. Translate these into actionable objectives that align with the overall business strategy.
- Business Reporting: Establish and maintain robust reporting mechanisms to track key performance indicators (KPIs) and operational metrics. Generate insightful reports and analysis to facilitate data-driven decision-making and identify areas for improvement.
- Systems and Tools: Lead initiatives to enhance existing systems, tools, and processes used within the customer operations ision. Identify opportunities for automation, efficiency improvements, and scalability enhancements.
- Services P&L Management: Partner with Finance to manage the P&L for the implementation, managed, and technical services, including revenue forecasting, budgeting, and cost optimization. Develop strategies to maximize profitability while maintaining high-quality service delivery.
- Headcount Capacity Management: Strategically plan and manage the ision’s headcount and capacity. Analyze workload and resource allocation to ensure optimalutilization while aligning staffing levels with business needs.
- Continuous Improvement: Promote a culture of continuous improvement within the customer operations ision. Implement best practices and drive initiatives to enhance service quality and operational efficiency.
- Operating Rhythm: Own and manage weekly cadence of meetings, deliverables, and reporting to build best in class hygiene of the professional services business.
Requirements:
- 7+ years of experience in operations management, preferably in a GTM sales and services organization within a SaaS or technology company. Prior experience building business operations reporting rigor and managing P&L responsibilities is highly desirable.
- Strong analytical and problem-solving abilities with a track record of using data to drive strategic and operational decisions. Proficiency in financial analysis and business reporting.
- Demonstrated leadership and management capabilities, including the ability to lead teams, drive change, and inspire a culture of excellence.
- Proven ability to think strategically, develop actionable plans, and execute initiatives to achieve organizational goals.
- Excellent communication skills with the ability to convey complex information effectively to erse audiences. Strong presentation and stakeholder management skills.
- A strong focus on operational efficiency, process optimization, and continuous improvement methodologies.
- Bachelor’s degree in business administration, Operations Management, Finance, or a related field. MBA or relevant advanced degree is a plus.
Why You’ll Love Sprinklr:
We’re committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world’s largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO – Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate ersity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Compensation Range
$177,000 – $236,000 – $295,000
The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple inidualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role.
US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
We’re excited that you’re interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate ersity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr’s EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans during our application process.
Title: VP Product, Traveler Products
Location: Remote US
JobDescription:
We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
Tripadvisor is the worlds largest travel site, enabling hundreds of millions of monthly users to plan, book, and share their perspectives to reach the full potential of every trip. We seek a Vice President for our Traveler Products team to work alongside the Chief Product Officer and lead our vision of helping everyone become better Travelers. You will define the product vision and lead multiple product teams with global reach to deliver delightful experiences for Travelers. Your areas of oversight will include reshaping and growing our app, expanding our industry-leading platform for community-powered travel guidance, continuing to weave AI-powered experiences throughout our product, scaling our Trip Planning product, and introducing integrated advertising throughout the traveler experience.
Who you are
You are a strategic, user-centric product leader with a proven track record of delivering delightful consumer experiences and results at scale. You have a bias for action, are motivated by delivering innovative product experiences, and are passionate about solving customer problems. You can blend the art and science of product management, mixing a strong data-driven orientation with product intuition to push the boundaries of product experience. You also are able to think big over a long-term horizon, but are not afraid to roll up your sleeves and drive execution over the day-to-day. You are passionate about developing product managers and the craft of product management to create a high-performing team.
Job Location: Remote
This role is a remote position in the United States. Occasional travel to company offices as necessary
What Youll Do
- Youll be responsible for the journey that motivates travelers to engage deeply with Tripadvisor through consuming travel guidance and recommendations, planning their trip, using our app, and contributing their perspectives to the community. Youll define the product strategy across all these areas, working closely with the executive team to align with our overall company strategy.
- Youll also be responsible for setting a compelling strategic vision for more integrated advertising solutions for large travel partners that go beyond display ads and feel native to our web and app UX, while driving material financial performance.
- Youll build, develop, and lead a high-performing team of product leaders, investing in the professional growth of your team so that they invest in theirs driving execution excellence and accountability, and a strong product culture. Were reshaping what excellent Product Management looks like within the company and youll be an instrumental part of developing a world-class team.
- Youll collaborate closely with cross-functional leaders across Engineering, Design, User Research, Data Science, Product Marketing, and Operations to ensure alignment on product priorities, manage prioritization and trade-offs, and deliver successful product launches. Youll be the champion of well-crafted, high-quality products that are delivered at a timely pace.
- Youll strike a balance between applying a data-driven test and learn methodology with an intuitive sense of how to make bold, high-upside bets that are based on an understanding of traveler needs, the competitive market, and emerging technology trends.
- Youll lead regular internal communications with the Executive Leadership Team to update on progress, inform of necessary strategic changes, and evangelize the work of your team.
- Youll represent Tripadvisor and the Traveler product portfolio to external stakeholders.
Skills & Experience
- 12+ years of high-scale internet Product Management experience, with at least 5 years in a leadership role.
- A self-starter who identifies opportunities and brings solutions to the table whose presence truly amplifies the entire team.
- Exhibits an ownership mentality of driving relentless product execution, staying close to the details of what we build, and driving perspectives on how we take those products to market; in doing so, demonstrates accountability to outcomes (both user and financial ones.)
- Unphased in the face of ambiguity and challenges; is able to cut through complexity, understand the impact of decisions on the team and the broader org, comfortable debating with and influencing peers and C-suite leaders.
- Excellent written and verbal communication skills with the ability to lead, collaborate with, and motivate cross-functional peers and teams to achieve shared goals.
- Collaborates with others: knows when to express opinions and lead with guidance, and can change perspective as new information emerges
- A strong track record of leading high performing teams through complex and broad problem sets, creating structure, mobilizing teams, and pushing forward through challenges all while staying transparent and approachable.
- A demonstrated track record of developing, attracting, and mentoring emerging product talent.
- Strong user-centricity and creative skills; is able to e into the complex design tradeoffs of consumer products and coach others to evolve creative ways to unlock user value.
- Strong problem-solving, analytical, and decision-making skills; is able to interpret data and trends, diagnose problems, and ask the right questions to help your team formulate effective action plans to resolve issues.
- Comfortable with and adaptable to change: able to innovate and evolve processes in an environment that is often changing rapidly
What We Offer
- Flexible activity-based working fostered collaboration and productivity
- Inclusive global travelers community welcoming erse perspectives
- Competitive salary package including performance bonuses and equity plan
- Development programs, managerial courses, and learning series
- Health insurance covers medical, dental, and vision for families (varies by country)
- Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
- Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
- Employee assistance program for short-term counseling and free Calm app subscription
- State-of-the-art offices: dining, coffee points, and leisure areas
The salary range for this role is $285,000.00 to $375,000.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employees pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your inidual recruiter or our team at [email protected].
If you have any additional questions about careers at Tripadvisor you can email us at [email protected]. We have all the answers!
#LI-KR1
#LI-REMOTE
BetterUp is hiring a remote Senior Product Data Scientist. This is a full-time position that can be done remotely anywhere in the United States.
BetterUp - We're reworking how you work.
Stripe is hiring a remote Product Manager, Tax and Invoicing. This is a full-time position that can be done remotely anywhere in Ireland.
Stripe - Online payment processing for internet businesses.
Boulevard is hiring a remote Senior Product Designer, Payments. This is a freelance contract position that can be done remotely anywhere in the United States.
Boulevard - Software for self-care.
RISC Zero is looking to hire a Senior Product Manager, Protocol to join their team. This is a full-time position that can be done remotely anywhere in the United States.
Figma is hiring a remote Product Support Specialist. This is a full-time position that can be done remotely anywhere in the United States.
Figma - A design platform for teams who build products together.
PROJECT COORDINATOR
FullyRemoteRemoteN/A
Description
MAKE A DIFFERENCE AT OCHIN
OCHIN is a rapidly growing national nonprofit health IT organization with over two decades ofexperiencetransforming health care delivery to drive health equity. We are hiring for a number of positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.
OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every inidual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for iniduals and communities negatively impacted by racism or other structural inequities.
At OCHIN, we value the unique perspectives and experiences of every inidual and work hard to maintain a culture of belonging.
Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,000 erse professionals, workingremotelyacross 49 states. We offer a generous compensation package and are committed to supporting our employees entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: Learning, Heart, Belonging, and Impact. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.
Position Overview
Project Coordinatoris responsible for coordination and management of new and existing related projects at OCHIN. In this position, you will be responsible for coordinating meetings, calls, and materials needed for routine project progress updates. Additionally, you will prepare agendas and meeting notes, including decisions and action items. You will coordinate and work with other project managers and leadership at OCHIN. You will work closely with project champions, owners, and stakeholders to achieve successful projects requiring cross-functional activities and tracking between various teams at OCHIN. You will work closely with project champions, owners, and stakeholders to achieve successful projects requiring cross-functional activities and tracking between various teams at OCHIN. You will work closely with internal and external project managers, analysts, and operations staff who range in areas of expertise. This role may also support meeting coordination, facilitation, and documentation during technical scoping on an as needed basis.
Essential Duties
- Coordinate small-scale projects under supervision or close direction from Managers
- Review resource requests for gaps and review with Supervisor
- Assist others in supporting SmartSheet utilization
- Update and maintain related project status
- Build and organize appropriate project plans for any assigned project at OCHIN
- Develop, document, and maintain/revise all project materials
- Act as primary contact point for assigned projects (new or existing) by working with all stakeholders needed to gather information and track progress to goals for interface implementation (i.e. vendors, OCHIN, clients, and external partners)
- Collaborate/negotiate with project champions/owners on project management strategy, timeframes, and specific outcomes to be achieved
- Manage risks/issues, communicate status, and negotiate changes in scope/resources/timeline to ensure project champion/owner and partner/client is satisfied with results
- Escalate risks/issues as appropriate to OCHIN leadership
- Other duties as assigned
- Assist in coordinating meetings and materials for team meetings as assigned
- Assist other Managers/Project Coordinators on projects (internal and external) as assigned
- Take clear notes and communicate with the project managers
- Help with scheduling meetings and resources of the project
- Update/create documentation as needed for the department
- Provide scoping meeting coordination and facilitation as needed/assigned to support technical resources in scoping activities.
- Provide operational support as assigned, including supporting and assisting with implementation of changes to project management and scoping processes as assigned
- Collaborate on process improvements within team and participate in process improvement efforts
- Assist in identification of opportunities for process and quality improvement
Requirements
- 1-3 years of related workexperience- management/coordination of projects
- Project Management training a plus
- Proficient with Microsoft Office Applications (Word, Excel, Outlook)
- Familiarity with Smartsheet, MS Project or other PM applications
- Epic and/or NextGen certification a plus
COVID-19 Vaccination Requirement
To keep our colleagues, members, and communities safe, OCHIN requires all employeesincludingremoteemployees, contractors, interns, and new hiresto be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.
Work Location andTravelRequirements
OCHIN is a 100%remoteorganization with no physical corporate office location. Employees workremotelyfromhomeand many of our positions also support our member organizations on-site for new software installations. Nationwidetravelis determined based on OCHIN business needs. Please inquire during the interview process abouttravelrequirements for this position.
Work from homerequirements are:
- Ability to work independently and efficiently from ahomeoffice environment
- High Speed Internet Service
- It is a requirement that employees work in a distraction free workplace
Equal Opportunity Statement
OCHIN is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.
As an equal opportunity and affirmative action employer, OCHIN does not discriminate on the basis of race, ethnicity, sex, gender identity or expression, sexual orientation, religion, marital or civil union status, parental status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.
Base Pay Overview
The typical offer range for this role is minimum to midpoint, with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actualsalaryoffer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, andexperience, as well as internal equity and alignment with market data.
SalaryDescription: Min- $58,039 Mid-$72,549 Max-$87,059
Title: Senior Product Manager
Location: Remote
JobDescription:
How will this role have an impact?
We are looking for a dynamic, passionate, and experienced Product Manager to join the Signify Health team to help realize the product vision to help move care homeward for all. We expect Product Managers to develop a deep understanding of our specific position in the healthcare ecosystem, our product vision, the value we deliver to customers & users, and our market differentiation. They will collaborate with and influence cross-functional peers including clinicians, analysts, operational teams, client success executives, and client support associates to ensure the long-term growth and success of Signifys products. Our innovative products, industry, and competition are evolving and growing quickly, and we are excited to add to our collective expertise.
Our team is guided by the companys mission to build a healthier place for us all to live and age in. If youre looking for a rewarding career opportunity and working with a highly motivated and experienced cross functional team that is passionate about solving the hardest problems in the US healthcare system, this is the role for you.
This role will report to our Sr. Director of Scheduling and Planning Excellence.
What will you do?
- This role will drive Signifys member scheduling roadmap, improving the quality of Signifys routes enabling us to reach more and more patients across the US.
- Communicate complex concepts, both written and verbally, to influence peers and stakeholders to make decisions or adjust approach when needed
- Proactively identify user or business needs and recommend innovative solutions. When necessary, drive tradeoff conversations and negotiate with teams and stakeholders to achieve roadmap objectives. Deliver incremental user value by having a cross-functional view of the problem.
- Develop a clear vision and short term and long-term roadmap with value definitions and measurable output; communicate this roadmap with customers and across the organization
- Observe and interview users across multiple product lines to aggregate and connect their feedback into defined problem statements
- Coordinate dependencies, communicate timelines, and manage stakeholder expectations across departments and product lines
- Understand high-level strategic levers and drivers of the business. Develop and measure KPIs for the product to define, track and communicate value delivery.
- Understand the healthcare industry, key trends, and current news and movement in the market.
We are looking for someone with:
- Bachelors degree
- 7+ years of professional experience including 5 years of product experience.
- Strong technical acumen and can dissect complicated technical problems, simplify experiences and innovate on behalf of our customers
- An entrepreneurial spirit and be able to work independently and effectively in a results-oriented, efficient environment
- A strong track record of delivering products and ensuring customer success
- Excellent written and verbal communication skills
- Innate curiosity, almost obsessively so, with a passion to share knowledge and challenge the status quo to uncover creative solutions.
- Acute focus on the user and able to express their perspective and what they need to ensure each problem statement clearly traces back to these core points.
- Experience collecting, analyzing, and summarizing data from disparate sources in order to drive conclusions and recommendations. When the data isnt available, you are able to lead the charge to gather it.
- Passionate about transforming the US healthcare system and the way care is delivered and paid for with a wholehearted interest in ing into its complexity.
The base salary hiring range for this position is $88,200 to $153,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan. We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.
About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across iniduals clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, were able to close critical care and social gaps, as well as manage risk for iniduals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signifys intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million iniduals each year while helping payers and providers more effectively implement value-based care programs.
To learn more about how were driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com
Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.
We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Title: Program Manager, Voice of the Customer
Location: San Francisco, CA New York, NY United States
JobDescription:
Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products from start to finish. Whether its consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alonecome make with us!
We are seeking a proactive and data-driven Voice of the Customer (VOC) Program Manager on the Product Support team. In this role, you will be responsible for gathering and analyzing customer feedback, and generating insights that will guide our product and engineering teams in their decision-making and product roadmaps. This role will play a critical part in monitoring customer sentiment for product launches and features, identifying and addressing key gaps and pain points in Figmas product, and driving continuous improvement based on customer feedback.
This is a full-time role that can be held from one of our US hubs or remotely in the United States.
What youll do at Figma:
- Develop and manage a comprehensive VOC program to collect, analyze, and interpret customer feedback from our Product Support channels
- Establish the rhythm of our VOC readouts, providing cross-functional and senior leadership-level visibility and alignment on goals and milestones
- Map the customer journey to identify pain points and drive strategic improvements in the customer experience
- Synthesize customer feedback into actionable insights and recommendations for our product and engineering teams to enhance product design, functionality, and the overall customer experience
- Establish and maintain robust feedback channels, leveraging various sources such as support tickets, CSAT surveys, social channels, our community forum, and other direct and indirect feedback mechanisms
- Monitor and report on customer sentiment and key gaps during and post-product launches, and provide recommendations for product improvements based on customer feedback
- Collaborate with cross-functional teams, including product management, engineering, and marketing, to ensure customer feedback is incorporated into all stages of the product lifecycle
- Identify and implement the right processes, tech stack, and up-to-date voice of the customer technology, including AI, to facilitate swift insights reporting
- Maintain and iterate on a dashboard to track and report on key customer experience metrics, trends, and insights
We’d love to hear from you if you have:
- Experience building and scaling a VOC program in a high-growth startup environment
- A strategic mindset with a focus on continuous improvement and scalability
- Proven experience in project/program management, or a related field having operated in a Support organization
- Stellar communication and influencing skills, with the ability to collaborate effectively across various departments and global teams
- Ability to demonstrate quality decision making, critical thinking, and creative problem solving skills
While not required, its an added plus if you also have:
- Expertise with SQL and visualization tools like Tableau, Mode, Looker, or Zendesk Explore (we use Mode and Looker)
Pay Transparency Disclosure
If based in Figmas San Francisco or New York hub offices, this role has the annual base salary range stated below.
Job level and actual compensation will be decided based on factors including, but not limited to, inidual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles. Figmas compensation and benefits are subject to change and may be modified in the future. You may view our Pay Transparency Policy by clicking on the corresponding link.
Annual Base Salary Range (SF/NY Hub): $102,000—$215,000 USDAt Figma we celebrate and support our differences. We know employing a team rich in erse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace – we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure iniduals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an inidual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma’s Privacy Policy.
Splice is hiring a remote Senior Product Designer - Growth. This is a full-time position that can be done remotely anywhere in the United States.
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Operations and Programs Manager – Remote
Do you want to help lead a dynamic, mission-driven team that is passionate about improving the healthcare experience for patients, their families and staff?
For over 30 years the non-profit Center for Health Design has been providing research, education and community-building to improve health, safety and business outcomes through the use of an evidence-based process in the planning, design and construction of healthcare environments.
Were looking for an Operations and Programs Manager who can keep one eye on the present overseeing the day-to-day work of the project management and administrative teams and office operations and another eye on the future, working closely with the CEO and management team to translate and operationalize high-level vision, goals and strategy into actionable plans and measurable results.
At The Center, we thrive on creativity, collaboration and innovation and have created a dynamic work culture where your contributions make a real difference. We seek someone who demonstrates a proactive and uplifting attitude, fosters a positive work environment, and contributes to a collaborative and motivated team culture.
This is a remote position.
Responsibilities
Project Planning, Management, Reporting
The Operations and Programs Manager is responsible for overseeing the planning, implementation, progress tracking, quality control, measuring and reporting of all Center programs and events in coordination with designated project managers.
Specifically, the Operations and Programs Manager will be responsible for
- Ensuring project/event plans are well-prepared and include:
- Defined project scope and objectives, including revenue or other quantifiable goals
- Budget/resource requirements (internal and external)
- Project team members, roles and responsibilities
- Key progress milestones and deadlines
- Quality control measures
- Success metrics
- Setting clear expectations for and driving timely completion, quality execution and goal achievement of all projects, programs and events.
- Managing, supporting and mentoring our project management team for success.
- Providing direction, guidance, assistance, task/work support, and encouragement to project managers in executing their projects, includingwith input and direction from the management teamthe development of annual plans and goals.
- Regularly reviewing project progress in project manager group, project team and inidual manager meetings, intervening and assisting as needed to resolve time, budget, resources, staff and other conflicts or issues.
- Creating and maintaining systems, processes, and tools including a master project calendar for achieving project management goals and driving continual process improvement to increase the effectiveness of the project and administrative teams.
- Communicating project management and administrative updates, issues, and needs to the CEO and management team with recommendations for improvement/resolution.
Strategy Translation, Communication and Implementation Management
The Centers CEO and management team are engaged in an ongoing process of defining and refining the organizations vision and strategy in response to the ever-changing healthcare landscape, as well as challenges and opportunities that arise with our many and varied partners, and in the general industry marketplace. The Operations and Programs Manager plays a key role in operationalizing our evolving vision and strategy.
Specifically, in collaboration with the CEO and management team, the Operations and Programs Manager will:
- Assume the responsibilities of project manager to implement and operationalize the strategy, driving tasks, responsibilities and timelines.
- Actively participate in management team strategy planning and discussions, providing feedback and recommendations.
- Translate organizational strategies and goals into actionable plans.
- Ensure strategies are integrated and reflected across the organization and in relevant Center programs, products, events, processes and procedures.
- Communicate strategies, implementation plans and progress to project management and administrative teams.
Operations Management
The Operations and Programs Manager is responsible for a number of operational tasks, including overseeing office operations, human resources, budget planning, and financial reporting.
Specifically, the Operations and Programs Manager will be responsible for
- Maintaining communication with contractors and vendors for services needed.
- Coordinating with the Office Manager on office procedures and needs.
- Tracking staffing performance and requirements, hiring new employees as needed.
- Overseeing program budgets and variances, ensuring operational activities remain within budget.
- Managing the implementation of partner agreements across programs, ensuring they are completed and match up with financial records.
Basic Qualifications
Experience and Education:
- Minimum of three to five years of experience and a background in strategy, planning, and/or business operations.
- Experience in managing complex, strategic projects.
- Proven track record of managing staff to their best potential, both in-person and remotely.
- Strong organizational and communication skills.
- Preferable background in healthcare or design.
- Bachelors or advanced degree preferred.
Skills and Attributes:
- Demonstrated ability to identify operational issues and develop appropriate action plans from multidisciplinary perspectives.
- Proven leadership skills, including influencing, efficiency, candor, and openness with a focus on results.
- Knowledgeable about project management processes, tools, techniques, and methodologies to lead large-scale efforts.
- Strong interpersonal skills, especially regarding oversight and management.
- Comfortable with presentation skills, with experience presenting to executive-level leaders.
- Skilled in collaboration, conflict resolution, group interaction/dynamics, management, and project management.
- Preferred familiarity with non-profit organizational structure.
- Strong attention to detail.
- Ability to communicate well in writing, strong proofing, editing, and quality control work.
- Candidates with familiarity with eRA Commons, ASSIST, and SAM a plus.
Benefits
- Medical insurance
- Dental Insurance
- Vision Insurance
- Life insurance
- Paid time off
- 401(k) matching
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Why Fuel?
Fuel’s tech is unprecedented. Fuel VM is parallelized, state minimized and highly interoperable. It combines UTXO’s, Parallelization, Asset Oriented Design, Security, and Interoperability, to create one package which is optimized to solve for the world of Ethereum Rollups.
Think of it as a high-performance blockchain operating system, that provides high throughput without sacrificing decentralization or security. Our platform serves as a comprehensive Rollup OS tailored for the Ethereum network, simplifying the development process for builders around the world.
In short, all the existing limitations when building DeFi protocols are being solved with Fuel.
What We Do
Launched in 2019, Fuel began with the debut of Fuel V1, our first major step toward enhancing Ethereum’s scalability, and since then we’ve grown to offer a complete rollup operating system. We create innovative technologies like the Fuel Virtual Machine, and Sway—a programming language designed specifically for blockchains—that together form a robust environment for developers. These tools are part of our commitment to optimize and expand Ethereum’s potential for all its users.
Who We Are
Our team comprises over 80 professionals, including builders formerly from well-known Web3 organizations such as Consensys, Polygon, Polkadot and Ethereum. Our team works remotely, hailing from erse locations globally, and we value curiosity, passion, and accountability in our collaborative efforts.
About This Role
Our Core product is all of the infrastructure, language, and packages that are required for any developer to build smart contracts and applications on top of Fuel rollups. We need someone who cares deeply about the needs of blockchain developers and infrastructure providers, has seen the shortcomings of other chains from a developer perspective, and needs to fix those issues.
You will be the voice of our developer customers, and a key driver of our project’s success. This is a senior position, with extremely high impact.
Someone who succeeds in this role will likely have the skills to be a Founder, VP of Product or CPO at most web3 or tech startups.
You’ll get to:
- Dive deep into the needs of Blockchain developers, infrastructure providers and other key stakeholders
- Drive the future of L2 and L3 Blockchain development, enabling new applications and experiences
- Set up organizational structures to support the above goals
- Work with a collaborative team, made of the smartest minds in the industry
Areas of Responsibility
- Discover, evaluate and represent the needs of Blockchain developers, infrastructure providers, and other key stakeholders for our core products
- You will drive strategic development of our core blockchain client, our smart contracting language - Sway - and our SDKs, which developers use to interact with and build applications on top of Fuel Rollups. Together, these form the foundation of Fuel’s Rollup OS, unlocking performance, state minimization, and interoperability to the L2 Rollup world.
- Deeply understand the technologies and competitive landscape of blockchains, to be able to develop the right strategic bets both on core technology and end user applications.
- Establish, align the company around, and drive execution of the roadmap for major versions of the Fuel Rollup OS core code
- Own the success of Fuel’s core product
- Work tightly with engineering, DevRel, growth, edge, and ecosystem teams to achieve the above objectives
- Drive user and product oriented thinking throughout the organizationBuild organizational processes and muscle to achieve the above objectives in a sustainable way
Required Experience
- Must have an engineering background 10 years, plus or minus, of experience across product and engineering
- Success as a Director of Product or higher at a smaller organization; success as a Group Product Manager or higher at a larger organization
- Empathy and first hand experience of what developers need from highly available, mission critical applications, release cycles, etc.
- Successfully launched and managed products that serve developers
- Have successfully coached and mentored other product managers, or have overseen their work directly
- Able to build immediate respect with engineers
- Demonstrated experience driving change within an organization, all the way up to the C-Suite Management of both internal teams and vendors
- Significant experience with Web3 or Crypto a large plus
Bonus Points
- A background in Philosophy
Join Us!
Fuel is a place of innovation and connection—not just online, but in person. We regularly gather to share insights and strengthen our team dynamics, ensuring our passion for innovation translates into real-world solutions.
If you’re ready to contribute to making Ethereum more user-friendly and efficient for developers and users alike, we encourage you to apply, and explore how your talents can contribute to our mission.
Are you prepared to shape the future of Ethereum? Discover your role at Fuel, and join us in this unprecedented adventure.
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Title: Revenue Specialist, Customer Success Operations
Location: Remote
JobDescription:
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories and demonstrate the unique value of earned media. Muck Racks Public Relations Management (PRM) platform enables organizations to build relationships with the media, manage crisis risk and demonstrate PRs impact on business outcomes.
Founder controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, & customer devotion and infuse these values into everything we do.
Were looking for an intellectually curious and process-oriented Revenue Specialist, Customer Success Operations to join our team and make a big impact.
As a Revenue Specialist you will play a pivotal role in supporting our Customer Success teams to ensure exceptional service delivery. You will be responsible for coordinating and optimizing operational processes, tools, and resources to enhance customer experience and drive effective service delivery. You should be excited about data analysis and process optimization. Youll be a great fit for this role if youre a pragmatic problem-solver and strong cross-functional collaborator.
The CS Ops team is ultimately responsible for tracking KPIs related to Customer Success that provide insights leading to proactive strategies. For example, following customer health scores and historical trends, and if this metric shows that a specific customer segment is struggling with a product or feature, a member of the CS team can proactively reach out to help their customers, and ultimately prevent them from churning.
What youll do:
- Monitor and report on key performance indicators (KPIs) related to Customer Success and operational efficiency
- Collaborate with cross-functional teams (e.g., Sales, Marketing, Product) to ensure alignment and cohesive customer experience
- Manage administrative tasks related to customer accounts, such as CRM/CSP cleanup, risk mitigation, and vendor management
- Ensure accuracy of data across customer accounts at all times, reaching out to owners as needed to adjust
- Identify opportunities for process improvements and co-lead initiatives to increase efficiency and effectiveness
- Utilize knowledge of Customer Success methodologies and tech stack tools to create automated solutions and streamline operational tasks for all of CS including Onboarding and Support as needed
- Oversee Customer Success dashboards and reports, ensuring the team has access to up-to-date insights on customer engagement and health metrics
- Regularly update and maintain standard operating procedures (SOPs) and documentation
- Ensure CS goals are being kept up-to-date in Salesforce, and regularly monitor for any issues
- Partner with GTM enablement to ensure new CSMs are properly onboarded for success in their role
How success will be measured in this role:
- Metrics/Goals/Etc.
If the details below describe you, you could be a great fit for this role:
- 2-4 years of professional experience in a SaaS environment, with at least 2 years in an operations or project management role, preferably with experience in CS Ops and/or a CS Management position
- Strong understanding of customer success principles and practices
- Ability to work with data analysis tools
- Excellent communication and interpersonal skills
- Proficiency in Salesforce and other customer success tools
- Strong organizational skills with an emphasis on detail and process optimization
- A proactive approach to problem-solving and project management
- Team player with the ability to work independently
- Skilled in effectively handling and prioritizing multiple projects
Interview Overview
Below you’ll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
- 30 min interview with a member of our Talent Team
- A 1 hour zoom interview with the hiring manager
- Skills assessment (2 hours max)
- Peer interviews with several team members
- Final call(s) with executive team member(s)
Salary
In the US, the base salary for this role is between $61,000 and $74,000+, depending on skills and experience. Total compensation for this role consists of base salary and a quarterly bonus plan. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.
Inidual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.
Why Muck Rack?
Remote Work, Forever. Were a fully distributed team and have pledged to remain that way forever. We offer employees a full home office setup, phone & internet reimbursement, and a monthly coworking membership. We build culture through virtual and in-person team bonding opportunities including team lunches, friendly competitions, and celebratory events!
Transparent Compensation. We offer competitive geo-neutral pay in the U.S. and review compensation at least once annually to ensure internal equity and alignment with the external market. Depending on the role, we offer either a standardized bonus program or attainable commission structure and an opportunity to earn equity in the company. All employees are eligible for our 401(k) plan* with employer contributions.
Health & Wellness*. Muck Rack provides comprehensive health, dental, vision, disability and life insurance for employees and their families. We offer a high-deductible health plan with 100% premium coverage for iniduals, as well as a range of other plan options. Our team also has access to 24/7 Virtual Care, an Employee Assistance Program, employer-funded HSA contributions, and other pre-tax benefits. Team members have access to a quarterly wellness stipend and a free Headspace subscription.
PTO and Family Benefits. Our team enjoys 4+ weeks of off-the-grid PTO, paid sick/mental health days and 13 paid holidays, which can be exchanged for additional PTO with our “Holiday Swap Program.” We also provide up to 16 weeks of fully paid parental leave.
Personal & Professional Development. We grow talent by creating internal pathways for advancement and promotion. Muck Rack conducts bi-annual performance reviews, hosts team-wide workshops, and offers management training and leadership training opportunities. We also provide unlimited subscriptions to L&D platforms including Coursera & OReilly, as well as 2 additional days of PTO to dedicate to learning and development.
Culture of Inclusion. We know that erse perspectives breed innovation and help us better serve our customers. We are committed to ensuring employees feel their identities are valued and that people of all backgrounds and points of view are treated equitably.
Customer-First. Founder-controlled means we have the freedom to be nimble, highly collaborative and innovative, building forward-thinking products that enable 3,000+ companies around the world to build trust, tell their stories and demonstrate the unique value of earned media.
*These benefits are specific to US-based employees. In some, but not all, cases we are able to offer equivalent benefits to employees located outside of the United States.
While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.
If you’re excited about an opportunity at Muck Rack but your experience doesn’t align perfectly with the requirements of the role outlined here, please don’t let it stop you from applying. We’re committed to building a erse and inclusive workplace, and we want to hear from you. You may be a great fit for this role or another position on our team. We deliberately encourage iniduals from all backgrounds, including race, gender identity, sexual orientation, and disability status to apply for positions. We are an equal opportunity employer and we’re committed to a fair and consistent interview process and candidate experience. #LI-RemoteTitle: Biomedical Imaging Coordinator
Location: Remote U.S.
Type: Contract
Workplace: remote
Category: Regulatory Affairs
JobDescription:
About The Position
Flywheel is seeking a part-time Biomedical Imaging Coordinator to join our fast-paced and growing team on a fixed-term contract. This is an exciting opportunity for a self-motivated person with a comprehensive knowledge of clinical trials and electronic data capture systems. The Biomedical Imaging Coordinator will assist in managing the support provided to our clinical clients, including biomedical system administration, project management, and user management while following strict regulatory guidelines.
Environment
In this role, you will work with the Clinical Operations Department and report directly to the Ex. Director of Regulatory Affairs and Clinical Client Operations. We’re highly responsive to customer needs and constantly strive to make a positive contribution to the biomedical and life sciences communities we serve.
Team members are recognized and rewarded when advocating for customer success and satisfaction. We value self-motivated, creative iniduals who work well in a collaborative environment – constantly generating and sharing new ideas and solutions with the team.
Flywheel has a comprehensive benefits package and encourages a balanced work life and home life.
Responsibilities
- Assist with all clinical operations services offered by Flywheel such as data management, user access/training, system administration, help desk services, extensive documentation, reporting, and project management while following Standard Operating Procedures and regulatory guidelines
- Manage system user access and training activities
- Respond to and complete help desk tickets within a timely fashion
- Assist with the development and maintenance of all manuals and documentation relevant to specified duties
- Perform data management and data reconciliation procedures following standard operating procedures as needed
- Maintain accurate project records
- Report and escalate to management as needed
- Assist with risk assessments to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Provide updates and progress reports to clients as needed
- Track project performance, specifically to analyze the successful completion of short and long-term goals
- Position may have access to systems housing Protected Health Information or other sensitive material
- Troubleshoot electronic data capture system errors or user errors using advanced understanding of clinical trial process and biomedical imaging software used to manage the data
- Work closely with other coordinators, software engineers, regulatory affairs and other departments to ensure clients are being provided excellent service and that activities are adhering to the inidual contracted scope of work
- Maintain positive and professional client and vendor relationships
- Have exceptional knowledge of biomedical imaging clinical trials
What would make you a great fit
- A Bachelor’s degree in Science or Computer Science
- GxP Compliance Training
- HIPAA Compliance Training
- 21 CFR Part 11 Compliance Training
- Additional regulatory compliance training as appropriate to clinical trials
- Excellent project management skills
- Excellent written and verbal communications skills
- Excellent organizational and documentation skills
- 3+ years Experience in biomedical informatics, medical imaging, clinical trial operations, and medical research
- 3+ years interacting with professionals in the medical and pharmaceutical industries
- Advanced knowledge of the clinical trial process and terminology
- Certification in project, data management or clinical operations
- Experience managing electronic data systems including system configurations, data management, and user access and training activities
- Experience managing a help desk and responding to tickets in a timely manner
- Excellent analytical and technical troubleshooting skills
- Experience developing and managing system training manuals and documentation relevant to specified duties
- Advanced experience working with Microsoft Office 365
- Keen ability to maintain accurate project records
- Knowledge of the risk management process and ability to assess potential risks and report them to management for review and mitigation
- Provide detail oriented updates and progress reports to clients as needed
- Solid organizational skills including attention to detail and multitasking skills
- Advanced knowledge of computer systems and functionality is a must
Do you feel like you don’t have everything that’s listed above? If you have some of the skills and experience that we’re looking for and are willing to use your talent to learn the rest, we encourage you to apply!
About Us
Flywheel is the leading research data platform that’s transforming the way biomedical and imaging data are managed at leading life sciences, clinical, and academic institutions globally.
Flywheel provides a comprehensive research data solution with all the tools needed for curation, imaging processing, machine learning workflows, and secure collaboration. By leveraging cloud scalability and automating research workflows, Flywheel helps organizations scale research data and analysis, improve scientific collaboration, and accelerate discoveries.
Company Values
GO STEADY WITH LEVITY
The alchemy of effective teamwork happens when we each take ownership of both the menial and the magical every day. We’re serious, but never stuffy. We keep our cool under pressure because we assume best intentions and maintain perspective. This allows for true teamwork, with a dash of irreverence.
WORK BETTER TOGETHER
We are tenacious and united in our pursuit of solving our customers’ biggest challenges, and no challenge is too big. Diverse backgrounds across our team make us more effective as we listen, absorb, collaborate, and iterate to innovate.
FIGURE IT OUT
We’re obsessed with uncovering the why of any given. Having an open mind allows us to be quick to fail and quick to adapt. We relentlessly pursue continual improvement through learning and imagining new possibilities.
GIVE A SHIT
We’re fueled by grit, boundless energy, and a deep belief that we are doing cool shit. We don’t hesitate to stand up and speak out because we trust that through tough, honest discourse we can drive change and make a real difference for our customers and our mission.
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Location: Remote, US
Job Description:
Director, Marketing Operations
Remote, U.S.
Be at the center of AI
With more than 40 million users, Anaconda is the world’s most popular data science platform and the foundation of modern AI development. We pioneered the use of Python for data science, championed its vibrant community, and continue to steward open-source projects that make tomorrow’s innovations possible. Our enterprise-grade solutions enable corporate, research, and academic institutions around the world to harness the power of open source for competitive advantage, groundbreaking research, and a better world.
Anaconda is seeking people who want to be at the center of Artificial Intelligence. Candidates should be knowledgeable and capable, but always eager to learn more and to teach others.
Here is why people love most about working here: We’re not just a company, we’re part of a movement. Our dedicated employees and user community are democratizing data science and creating and promoting open-source technologies for a better world, and our commercial offerings make it possible for enterprise users to leverage the most innovative output from open source in a secure, governed way.
Summary
Anaconda is seeking a talented Director, Marketing Operations to join our rapidly-growing company. This is an excellent opportunity for you to leverage your experience and skills and apply it to the world of data science, artificial intelligence, and machine learning. In this highly visible role, as the Director, Marketing Operations, you will oversee the entire marketing process, collaborating with a erse group of stakeholders from Marketing, Sales, Data Analytics, Product Engineering, Product Management, and Finance.
What You’ll Do:
- Develop and execute a strategic plan for marketing operations that aligns with the overall business objectives.
- Evaluate and manage all marketing technology with a focus on scalability, efficiency, ROI, and cohesion.
- Oversee marketing automation processes including lead routing, lead scoring, campaign operations, program, and content automation to drive greater efficiencies
- Collaborate with Sales and Product Leadership to ensure cross-team strategic alignment
- Explore creative ways to leverage lead and customer data and technology to support lead-generation efforts and achieve optimized results
- Work with multi-functional teams internally & externally to optimally deliver projects end-to-end on time and within budget
- Manage and maintain Marketing leads database in SFDC to improve data integrity through MQL, MAL, SAL, Opportunities, and Won
- Manage, track, and analyze marketing performance including OKRs, campaigns, pipeline, ROI, and revenue metrics
- Manage marketing budgets by working with Finance on forecasting and actuals match, and spending is attributed properly to identify ROI
What You Need:
- Have 10 + years of experience in managing Marketing Operations and Marketing technology stack
- 5 years of supervisory experience
- Have extensive experience in lead attribution, lead scoring for B2B, B2C, and PLG
- Have experience with budgeting and OKR development.
- Change agent and motivator able to achieve alignment to a shared vision
- Team attitude: “I am not done until WE are done”
- Embody our core values:
- Great People
- Great Product
- Great Performance
- Care deeply about fostering an environment where people of all backgrounds and experiences can flourish
What Will Make You Stand Out:
- Experience working in a fast-paced startup environment
- Experience working in an open-source, AI, or data science-oriented company
Why You’ll Like Working Here:
- Unique opportunity to translate strong open-source adoption and user enthusiasm into commercial product growth
- Dynamic company that rewards high-performers
- On the cutting edge of enterprise application of data science, machine learning, and AI
- Collaborative team environment that values multiple perspectives and clear thinking
- Employees-first culture
- Flexible working hours
- Medical*, Dental*, Vision*, HSA*, Life* and 401K*
- Paid parental leave – both parents
- Monthly productivity stipend
- Pre-IPO stock options
- Open vacation policy*
- Quarterly Snake days (company-wide bonus day off)
- 100% remote
*FTE employees based on your region
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Anaconda, Inc. (“We”, “Us”) are committed to protecting and respecting your privacy. This Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to Us, will be processed by Us in connection with Our recruitment processes. By clicking “Submit Application”, you acknowledge you have read our Privacy Policy and that Anaconda can retain your application data for up to 1-year, unless otherwise stated. For the purpose of the General Data Protection Regulation (“GDPR”) ”) and the version of the GDPR retained in UK law (the “UK GDPR”) the Data Controller is Sydney Artt.
This job post expires 30 days from its original post date
Anaconda is an EEO/AA employer M/F/V/D.
VP Business Operations & Strategy
Remote (Global)
We believe Ethereum has the potential to solve some of humanitys most crucial coordination issues. Since our initial inception as a research group, we have sought to scale both its technology and values.
At present, the most pressing bottleneck to the growth of Ethereum is its performance and scalability. We are building the most elegant solution to this problem. We do this in the open (under an MIT open source license) because we believe in open source innovation and its ability to accelerate growth.
OP Labs is building Optimism mainnet, and by extension, the infrastructure that powers all OP-Stack chains. We are improving Ethereums performance by orders of magnitude and donating the profits from doing so to funding Ethereum public goods. By operating as a Public Benefit Corporation, OP Labs can align its incentives with the public good and take positive-sum steps toward a sustainable future for the internet.
The VP Business Operations & Strategy will play a vital role in driving Optimisms growth, efficiency, and profitability within the organization by developing and executing strategies that align with the Collectives goals and objectives. This person will help shape the overall direction and performance of the Optimism Collective.
What are the role responsibilities?
- Develop and refine Optimisms long-term strategic plan by analyzing market trends, identifying growth opportunities, and setting goals and objectives to drive the Collective forward.
- Oversee the day-to-day operations of the business, ensuring that processes are efficient and aligned with the company’s strategic goals by optimizing workflows, implementing new technologies, and ensuring overall productivity.
- Develop budgets, forecast financial performance, and track key financial metrics; responsible for monitoring the company’s performance against key metrics and benchmarks, and providing regular reports to senior management and stakeholders.
- Oversee revenue planning and goaling while developing accurate revenue forecasts to help identify and size existing and new business opportunities.
- Lead efforts to identify and pursue new business opportunities, which could include expanding into new markets, forming strategic partnerships, or launching new product lines.
- Provide key performance metrics to the executive leadership team as well as GTM concerning account performance, pipeline management, opportunities/risks, and brand/product performance.
- Collaborate with other departments such as DevRel, Marketing and Product to ensure alignment and coordination across the organization.
- Develop a deep understanding of our peer and competitor positioning as well as the emerging crypto landscape to inform your recommendations.
- Leverage advanced business intelligence tools to provide insights, forecast trends, and drive decision-making.
What skills do you bring?
- 10+ years of experience in a business-strategy role (management consulting, investment banking, strategy at a hedge fund, operations at a start-up, etc.).
- Exceptional analytical skills that help make data-driven decisions and recommendations amongst ambiguity; demonstrated ability to adapt quickly to shifting priorities, and make decisive decisions.
- Demonstrated success working in a revenue operations leadership function that has created material growth amidst a rapidly changing industry.
- Excellent cross-functional collaborator who is able to move quickly and drive results in a matrixed environment; proven experience building buy-in for recommendations across all departments and levels of the organization.
- Strong understanding of blockchain, protocols, Defi, NFTs, DAOs, and other crypto-native technologies and communities.
- Proven ability to collaborate with and ideally lead supporting functions (e.g., DevRel, Data, Finance) to further accelerate growth.
- Natural curiosity to understand and solve complex business problems.
- Superior communication (written/verbal) skills.
What will you like about us?
- We take care of our employees. Competitive compensation, fully paid medical, dental, and vision, and a 4% 401K matchlearn more about ourbenefits, culture, and all recruiting FAQ here.
- We take pride in the accomplishments of our teammates and support each other in doing the best work of our careers.
- Our team is a erse group of people from varied backgrounds. We cherish our eclecticism and consider it a great strength.
- Were fully remote, deeply engaged, highly skilled, and like to have fun.
- We think long-term. Our founders have been scaling Ethereum since 2015.
We strongly encourage candidates of all different backgrounds to apply.We believe that our work is stronger with a variety of perspectives, and were eager to further ersify our company. If you have a background that you feel would make an impact at Optimism, please consider applying. Were committed to building an inclusive, supportive place for you to do the best work of your career.
Global Customer Operations Policy Analyst, Cash App
- Employees can work remotely
- Full-time
Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the worlds relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. Weve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more atcash.app/careers.
Job Description
You Will:
- Drive the CCO policy governance program by creating policy governance documentation that adheres to the standards set within the CCO policy governance framework.
- Work within the CCO policy governance framework, including creating policies and associated documents, synchronizing policies with regulations and associated requirements/controls, logging all documentation, approvals, and interactions in a central policy repository, and tracking approval requirements.
- Collaborate with CCO subject matter experts to manage the policy inventory, including providing assistance on the development, socialization, and update of policies, programs, and procedures.
- Assist the CCO Policy Manager with ongoing and purpose-built reporting by tracking policy life-cycles, including approvals, revisions, and implementations.
- Manage work-streams and identify potential efficiency gains or meaningful iterative changes, follow-up with policy owners to determine issue resolutions and escalate to the CCO Policy Manager when needed, and build relationships with compliance and other partners.
- Execute on all program goals, work within systems used to support policy initiatives, and assist in the identification of cross-enterprise issues.
- Adhere to established communication plans and resources regarding the CCO policy program, and occasionally deliver policy management presentations.
- Work within the CCO-wide system of record for policies.
- Extract meaningful insights from policy management projects, and present findings to the CCO Policy Manager and larger OE team in a digestible format.
- Be an innovative expert with partners helping teams achieve their goals.
- Build relationships and credibility with business leads, peers in OE, external partners, and regulators through collaborative and independent projects
Qualifications
You Have/Qualification:
- 3-5 years of experience in policy governance roles
- Experience holistically managing 1-2 business units from a policy governance perspective
- Demonstrated ability to work with stakeholders to identify and remediate gaps (regulatory, operational) in governed documentation
- Experience managing competing projects, with ability to effectively prioritize and shift with little to no notice
- Ability to translate big picture vision into clear and actionable deliverables
- Data reporting and KPI development experience
- Demonstrated ability to transform conceptual documentation requirements or existing documentation into standardized, comprehensive policies, procedures, and programs
- Policy governance experience in Fintech, Banking, payments or related field
- Demonstrated ability to influence cross-functional partners to come to consensus on mutually beneficial decisions
- Drive to learn and leverage new sets of skills or knowledge outside of core job functions
- Ability to work through ambiguity that includes drive for independent decision making, while also possessing the awareness to request assistance from peers or leaders, when appropriate
Even Better:
- 5-7 years of experience in policy governance roles
- Experience working in other capacities within the risk management lifecycle, including issue management, risk assessment, audit response, control testing, product policy review, or compliance
- Certified Corporate Governance Professional (CCGP) certification
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidates starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $106,600 – USD $159,800
Zone B: USD $99,100 – USD $148,700 Zone C: USD $90,600 – USD $136,000 Zone D: USD $80,000 – USD $120,000Amounts listed above include target variable compensation.To find a locations zone designation, please refer to thisresource. If a location of interest is not listed, please speak with a recruiter for additional information.Full-time employee benefits include the following:
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.US and Canada EEOC StatementWere working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.Want to learn more about what were doing to build a workplace that is fair and square? Check out ourI+D page.Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an inidualized basis.Weve noticed a rise in recruiting impersonations across the industry, where iniduals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.
To find a locations zone designation, please refer to thisresource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
US and Canada EEOC Statement
Were working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
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Title: LA Accounts Coordinator
Location: Culver City CA US
JobDescription:
Company: Super Soccer Stars
Title: LA Account Coordinator
Los Angeles Accounts Coordinator oversees class management, customer management, partnership retention, and partnership growth within the region. You will work behind the scenes using data, proactive planning, and clear communication to ensure a positive class experience for our partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Class Management
- Seasonal schedule strategy for after-school or enrichment programs.
- Manage all class logistics, changes, and updates with after-school or enrichment programs.
- Communicate logistics between departments and to coaches to ensure program success.
- Managing location specifics for coach requirements, equipment needs, schedule changes, weather issues and more
Customer Management
- Maintain connection to customers and ensure YAU standards are exceeded
- Visit locations for check-ins, class observations to oversee quality and opportunities for growth
- Communicate program detail reminders to customers – no classes, new season, coach changes and more
- Oversee resolution process for all escalated issues
Program Growth
- Coordinate with existing partners and develop new business relationships.
- Oversee enrollment and re-enrollment strategy
- Support grassroots marketing campaigns to promote partner programming.
- Continually implement strategies to increase enrollment and attendance.
*Additional responsibilities as required*
Requirements
- Salary Range: $45,000-$48,000
- 8:00 AM -5:00 PM (Sun-Tue, Thu-Fri)
- Must be located in the Los Angeles Metro area.
- Detail-oriented with an acute ability
- Personable, customer service-oriented
- Exceptional written and oral communication skills
- Familiarity with staffing and scheduling systems is a major plus
- Hybrid role, can work remotely but is required to be in the office 2-3 days per week. Weekend availability is required at certain times of the year
Benefits
We offer a competitive starting salary, excellent growth potential, outstanding benefits (health and dental insurance, 25 days of Paid Time Off, 401K plan, etc.) and an extremely friendly and energetic work environment.
Soccer Stars is committed to building a culturally erse and pluralistic workplace that is committed to teaching and working in a multicultural environment where differences are valued and respected. Women, minorities, iniduals with disabilities, veterans, LGBTQA+ and intersectional iniduals are encouraged to apply.