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Title: Support Application Specialist

Location: Remote USA

We’re super into the work we do and the community we’ve built and think you might be, too.

Why? Well, there’s a lot to be proud of! Q-Centrix is a leading health care information solutions provider, which means we’re all about safer, consistent, quality health care for all. More specifically, we’re laser-focused on helping hospitals unlock the value of their data to improve patient care. We do this thanks, in part, to our team of 1,300+ clinical data experts, problem-solvers, tech enthusiasts and (if we do say so ourselves!) brilliant Product Development and Engineering team members. And while most of our colleagues are remote, we have two great offices one in Chicago and the other in San Diego. (Both locations are open to local team members who prefer an onsite or hybrid setup.)

Job Summary:

The Support Application Specialist provides user training on Q-Centrix product applications and performs technical and application related support activities for clients and employees.

Essential Functions:

• Develop and maintain knowledge of Q-Centrix technology product applications including, installation, configuration, workflow, functionality, and troubleshooting. Effectively utilize reference documentation and other resources to learn product functionality and to investigate issues.
• Perform resolution of user-reported issues related to Q-Centrix product application and related systems and technology. Effectively utilize product documentation, general technical knowledge, troubleshooting processes, diagnostic tools and other resources to resolve user issues.
• Perform user training for Q-Centrix product applications. Also perform user training on other software applications and technology systems and tools, as needed.
• Participate in the creation, updating, and maintenance of training courseware and other user reference materials such as training videos, course outlines, and training/reference guides.
• Promote client and employee user satisfaction through excellent customer service. Consistently demonstrate responsiveness, proficiency, proactiveness, and interpersonal skills.
• Adhere to established procedures and protocols. Document actions and prescribed information in ticketing systems and other tools or applications.
• Develop technical support capabilities to assist with other support activities as needed.
• Other Duties: As a growth organization, roles and responsibilities often evolve and adapt over time. As such, this job description may not comprehensively account for future activities, responsibilities, and priorities these may evolve right along with us!

Required Skills/Abilities:

• 3+ years of experience in technology user training and support.
• Background in troubleshooting software applications and technology systems.
• Technical user support OR software application specialist/trainer experience required.
• Client facing communication skills.
• Teaching and presentation skills.

Preferred Education and Experience:

• Bachelor’s degree in a relevant area preferred.
• Health care technology experience

1. Work environment/Physical Demands: Continuous sitting and fine manipulation.
2. Travel Requirements: None
3. Work Authorization: Legally able to work in the United States without sponsorship

Total Rewards:

At Q-Centrix, our purpose safer, consistent, quality healthcare for all drives everything we do. To accomplish this important work, we need to attract, engage, and retain a talented team by providing a compelling, equitable rewards package comprised of an inclusive culture, flexible work environment, learning and development opportunities, competitive pay that rewards high performance, and robust benefits that support health and financial wellness. Add to this package a supportive community of people who help each other not only do meaningful work, but learn, grow, and have fun while doing so, and you get an organization that has earned the Great Place to Work distinction multiple years in a row!

The target salary range for this role is $65,000.00 – $70,000.00 per year. An inidual’s salary within this range is based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations. Salary ranges are reviewed, at minimum, annually and all team members are eligible for performance-based salary increases during our organization’s annual review period. The annual bonus payout may be higher or lower than target, dependent on inidual and company performance and is considered variable pay.

In addition to our inclusive and innovative working environment and competitive pay, team members enjoy:

• Remote/hybrid flexibility (depending on location) and a generous Flexible Time Off program with additional paid time for volunteering.
• Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
• 401(k) retirement plan with a company match.
• Opportunities for professional development.

Commitment to Diversity, Equity, Inclusion and Belonging:

At Q-Centrix, we hire people who love learning, value innovation, and believe in our purpose of safer, consistent, quality health care for all. We applaud qualified applicants who are accountable and committed to producing quality work. As an Equal Opportunity Employer, we support and value ersity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.

We employ people based on the needs of the business and the job, and their inidual professional qualifications. Here’s what does not impact our employment decisions: race, religious creed, religion, color, sex, sexual orientation, pregnancy, parental status, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status, health, marital, civil union or domestic partnership status, or any status or characteristic protected by the laws or regulations in locations where we operate. If you are an inidual with a qualified disability and you need an accommodation during the interview process, please reach out to your recruiter.

California Privacy Rights Notice:

During the application and hiring processes, Q-Centrix, LLC ( Q-Centrix ) may collect personal information from applicants. For residents of California, the collection of this personal information is subject to the California Consumer Privacy Act of 2018 (the CCPA ) and the California Privacy Rights Act (the CPRA ) which impose a duty on Q-Centrix to provide this notice at the point of collection, explaining what may be collected and for what purpose. Information collected by Q-Centrix in this way is stored and handled in accordance with data security industry standards best practices including technological, administrative, procedural, and physical safety measures. Q-Centrix does not store this information longer than is reasonably necessary to fulfill its purposes listed herein and securely disposes of the data at the time and in the manner dictated by its internal document retention policies.

Personal Information we Collect Q-Centrix may collect certain personal information during the application process. Over the preceding 12-month period, Q-Centrix may have collected the following categories of personal information as defined by the CCPA:

• Identifiers: This may include name, username, alias, postal address, telephone number, email, IP address, social security number, driver’s license number, passport number, or other personal identifiers, including identifiers created by Q-Centrix to recognize an applicant or employee.
• Characteristics of Protected Classifications Under California or Federal Law: This may include race, skin color, national origin, religion, sex, gender identity, sexual orientation, marital status, medical conditions, disability, military/veteran status, age, or any requests for protected leave.
• Professional or Employment-related information: This may include application, resume, curriculum vitae, professional licenses, designations, credentials, certifications, or any information collected as part of the application or on-boarding process.
• Education Information: This may include education records, transcripts, report cards, diplomas, degrees, or certificates.
• Criminal, Financial, and Recreational Drug-Use Information: This may include information obtained from a background check, credit check, or employment-related drug test.

Purpose and Use of the Collected Information Q-Centrix may use the above data for a variety of purposes related to the recruitment process and the administration of our business.

• Recruitment Process: This may include identifying candidates, processing applications, creating and making employment offer packages, reference checks, education verification, visa/work-permit filings, and on-boarding applicants as new employees.
• Improve Internal Processes: This may include data about responsiveness to recruitment postings, effectiveness of recruiting processes and tools, and the collection and analysis of data as it pertains to employment markets, hiring practices, compensation, and recruitment processes or tools.
• Recordkeeping: This may include keeping records for administrative purposes, maintaining contact information of candidates, complying with legal, regulatory, or law enforcement requirements, to comply with any reporting obligations, to protect or exercise our legal rights or remedies, or for litigation purposes.

Disclosure of Information Q-Centrix may disclose your personal information to third parties within the context of our recruitment process or your employment.

• Vendors: This may include iniduals or companies that provide recruitment-related services, administrative services, human resource services, employment screening services, onboarding and training services, process refinement services, data processing, data storage, or other services related to the application and hiring processes.
• Employees, Parents, and Affiliates: This may include iniduals, parent companies, or affiliate companies of Q-Centrix related to the recruiting process or onboarding process. Additionally, Q-Centrix may disclose information to employees, parents, affiliates, or other companies or iniduals as necessary as part of a reorganization, merger, or acquisition.
• Mandatory Disclosure: Q-Centrix may disclose your personal information as it believes necessary to comply with any applicable laws, regulations, court orders, or governmental requests.
• Protection of Interests: Q-Centrix may disclose your personal information in order to protect its interests, which may include protecting itself from illegal activities, regulatory violations, security issues, technical issues, rights violations, harm to property, or harm to iniduals.

Sources of Information Q-Centrix may obtain personal information from:

• You: This may include information you provide on an application or any other information you provide us directly.
• Vendors: This may include any vendors we disclose information to in accordance with Section 3.1 above.
• Verification Sources: This may include professional organizations, licensing bodies, academic institutions, or any references.
• Publicly Available Sources: This may include public governmental filings, social media profiles, personal websites, news articles, or any other publicly available information.

Your Rights You retain some rights to your personal information and may submit requests in accordance with those rights by reaching out via the methods below.

• Access and Updates: You may submit a request to access, correct, update, or delete any of your personal information Q-Centrix possesses.
• Use: You may submit a request to limit the allowed purposes for which Q-Centrix may use or process your personal information.

MODIFICATIONS AND REVISIONS

This notice may be updated to reflect changes to our policies in accordance with our business, legal, or regulatory obligations, at which time Q-Centrix will provide any legally required notices of such changes.

CONTACT INFORMATION

If you have questions about the Q-Centrix California Privacy Rights Notice or a request regarding any personal information which may have been collected during the application and/or hiring process, please contact 1-877-284-8681 or send an email to [email protected].

Data Scientist II

ClassPass | Pricing & Inventory | Full-time | Remote – United States

We’re revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!

About the right team member

The right candidate should thrive in a fast-paced environment as agile, forward-thinking, and looking to grow along with the organization. Successful candidates will be strong inidual contributors, comfortable with test design and execution, and possess an intense curiosity about marketplace dynamics. They should be able to distill complex ideas to stakeholders of all levels of technical fluency.

About the role

• A career at ClassPass is an opportunity for you to join a rapidly growing company committed to helping over 1 million users across 20 countries reach their fitness goals.
• We have an exciting opportunity for an insightful and persuasive Business Analyst to work on the Pricing & Inventory team, which manages the two-sided marketplace between our users and our fitness & wellness partners and leads on testing new pricing and supply acquisition/retention strategies.
• This role builds models that drive strategic initiatives, supports Pricing & Inventory programs, creates dashboards to evangelize insights, and works cross-functionally to empower stakeholders with data.

Responsibilities

• Engineer prediction models for user retention
• Optimize anomaly detection models for early reporting of escalations and fraud
• Productize clustering algorithms for user segmentation
• Run A/B experiments to continue optimizing the business
• Automate reporting and insights for business partners to increase engagement
• Design dashboards for internal stakeholders
• Collaborate with Product/Engineering to productionize data flows that power user-facing products and services
• Collaborate with Marketing on targeting segmentation and lifecycle drip campaigns
• Collaborate with Analytics and BI to maintain data fidelity across various data warehouses

Skills & experience

• 3+ years experience as a data scientist building machine learning models for business application
• Degree in a quantitative field (Economics, Finance, Mathematics, Engineering)
• Strong knowledge of statistics and machine learning
• Experience with A/B testing
• Fluency in SQL and Python (preferred) or R
• Experience in DTC and/or Subscription business models
• Exposure to engineering best practices
• Superb communication skills, in speech and in writing
• Good organizational skills
• Deep sense of intellectual curiosity
• Understanding of AWS services such as S3, Athena, RDS, IAM, ECS, and EMR Entrepreneurial spirit; comfort with ambiguity and a fast-paced work environment
• Strong business acumen; can consider higher-level business context and thinking while still approaching analytical problems with technical precision and data-mindedness
• Knowledge and/or experience with BI tools (Tableau, Looker preferred)

Pay transparency

It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $106,000 to $120,000. The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value ersity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

California Applicants Privacy Notice | UK/EU Applicants Privacy Notice

Senior Cloud Engineer

REMOTE

United States

Full time

ClickBank is seeking a talented Senior Cloud Engineer to join our team!

Fully remote, in-office, and hybrid opportunities available!

As part of a new team at ClickBank, you will be responsible for providing highly available, secure services in a cloud environment. Activities include provisioning, configuring, deploying, maintaining, monitoring and improving Clickbank’s AWS infrastructure. Additional responsibilities include infrastructure automation development, infrastructure security, documenting the deployed solutions, investigation and recommendations on new services, and overall health of the cloud infrastructure.

What is ClickBank? Hint: we are not a bank!

ClickBank is a top global e-commerce platform and affiliate marketplace powering many of the world’s leading digital and physical products. ClickBank lowers the barrier to entry for entrepreneurs looking to start an online business and drives sales for online brands looking to establish an affiliate marketing program. The ClickBank platform enables growth through its proprietary affiliate marketplace, as well as powerful back-office tools such as integrated payments, analytics, and risk management. Over 20+ years, ClickBank has built a reputation for reliability and scale. To date, ClickBank has distributed $5 billion in commission payouts in more than 200 countries – without ever missing a payment.

What’s in it for you?

Here at ClickBank, we’re empowered to grow both personally and professionally. From personal development opportunities, to a variety of epic team building adventures, as teammates and iniduals, we’re only getting stronger If you’re looking for a new opportunity to develop (and maybe show off) your skills, we’re looking forward to hearing from you! #ClickBankLife

The Job…

KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

• Troubleshooting and resolution of production issues
• Monitoring of performance and optimization of services
• Monitoring and review of logs for anomalous behavior and security concerns
• Schedule and perform maintenance for infrastructure and production services
• Document, develop, and improve operational practices and procedures
• Implement, deploy, and support internal and customer facing services, virtual server, networking infrastructure, and storage infrastructure
• Resource allocation to meet development and production needs in AWS
• Provide operational support to cross-functional product development teams
• Identify and implement improvements to the continuous integration and deployment processes
• Assist specialists and cross-functional teams with product improvements
• Build and maintain configuration management and orchestration tools.
• Manage access to IT assets and resources
• Participate in the primary on-call rotation

Requirements

• 4-year college degree in Information Systems, Computer Science, or comparable IT experience.
• Minimum of five years’ experience with systems administration
• Experience with production cloud deployments (AWS, GCP, Azure)
• Experience with Kubernetes
• Thorough knowledge of DNS, Internet protocols, web servers, and load balancing technologies.
• Must have ability to analyze complex issues at a detailed level.
• Must have a desire to work in a team environment yet be self-directed, proactive, and action-oriented.
• Must have excellent diagnostic and troubleshooting skills.
• Must have experience building and maintaining scalable Linux Systems in AWS
• Must have experience with cloud virtualization technologies in AWS
• Must have a working familiarity with provisioning, management, orchestration, deployment, monitoring, and continuous delivery.
• Must understand the basic concepts of version control (Git).
• Must have strong verbal, written and organizational skills.

PREFERRED SKILLS:

• Experience with Kubernetes, EKS
• Experience with AWS EC2, CloudWatch, S3, IAM, ELB/ALB, R53, SNS, SQS
• Experience with IaC Tools Terraform, CloudFormation, Salt
• Experience with CI/CD Tools CodeCommit, CodeBuild, CodeDeploy, Jenkins
• Experience with Apache, Nginx, ActiveMQ, Tomcat
• Experience with Amazon RDS, MySQL, DynamoDB
• Familiarity with PCI and information technology security standards
• Experience with Python, PowerShell, BASH or other programming language

Benefits

• ClickBank pays for 98% health premiums
• Company HSA contributions
• Total compensation = competitive base + bonus
• 401k + company match and contribution 100% vested
• Low employee turn-over
• Paid Time Off – very competitive, and it’s ok if you use it!
• Flex Days – additional 7 days!
• 9 Paid Holidays off, including your birthday!
• Free snacks and coffee if in the office (lots of variety with healthy alternatives plus a fancy espresso machine)
• Employee and company charitable contributions
• Wellness Reimbursement
• Frequent company events (bowling, parties, team-buildings, happy-hours)
• …..and more!

At ClickBank, we have a laid-back, yet high performing culture. Our team is everything to us! We believe in treating our employees well, having fun together, and cultivating an exciting collaborative environment! #WorkHardPlayHard

Support Operations Manager – Remote

Remote

Full Time

Manager/Supervisor

A2 Hosting is currently seeking an experienced Support Operations Manager to join the Support leadership team! The Support Operations Manager plays a crucial role in ensuring the support team has the essential tools, training, and knowledge resources to provide optimal service to customers while maximizing team productivity and effectiveness. The Support Operations Manager is responsible for tracking key performance indicators, analyzing metrics, and identifying trends in customer contacts and team member performance that contribute to the continuous improvement of support operations.

Through leading, motivating, and working alongside a team of passionate professionals and leaders, the Support Operations Manager will be an integral part in ensuring that A2 Hosting is a leader in customer-focused web hosting services.

Duties and Responsibilities

• Provide leadership and guidance to the Support Operations Team members, including Training staff, Technical Writing staff, Quality Assurance staff, Project Coordination staff and data and analytics staff
• Coach and motivate team members to deliver high-quality support services
• Evaluate workloads, set performance targets, conduct evaluations, and foster a positive and collaborative team environment
• Collaborate with Support Managers to define customer service workflows that enhance service delivery
• Continuously review and improve processes and procedures to identify and address obstacles, streamline support operations, and increase efficiency
• Work closely with other departments to understand product changes and provide input on changes related to the customer service department
• Assist in the rollout of new services and service updates by ensuring the support team has the necessary tools, resources, and knowledge required to provide exceptional support
• Use data to identify areas for automation or improvement and implement strategies to enhance efficiency and customer satisfaction
• Develop and refine operational metrics to measure customer satisfaction, trends, employee productivity, and staffing levels
• Track, analyze, and report on key performance metrics, including response times and customer satisfaction scores
• Manage the support department’s Jira board

Required Skills

• A minimum of 3 years of support leadership experience required, preferably in a web hosting, SaaS, or similar technology environment
• Familiarity with common support tools, including ticketing systems, strongly preferred
• Ability to read, write, and speak effectively in English to communicate technical and potentially complex concepts to clients and team members
• Proven interpersonal and leadership abilities; ability to foster and promote a professional and collaborative work environment
• Skilled in developing and implementing new tools, technology, and processes to drive improvements and enhance efficiency
• Have a strong strategic perspective with a focus on innovation and operational details while building the best support experience for customers
• Strong analytical and problem-solving skills with the ability to use data to drive performance improvements
• Effective time management skills including multitasking and prioritization
• Strong customer-focused mindset with the ability to adapt to different and potentially complex situations

Why Work for A2 Hosting:

We invest in our Team Members and promote from within. We have extensive technical training that all Team Members receive when hired, this will aid in your success within your role. Here is more about what we offer:

• Subsidized health insurance; dental and vision coverage also available (for US Team Members)
• Paid parental leave
• Company-matching 401k, traditional or Roth (for US Team Members)
• Paid Time Off (PTO) bank of hours to be used for vacations, holidays and sick time
• Company-sponsored life and disability insurance (for US Team Members only)
• The ability to work from home; this position is 100% remote

This position is a remote position, you can live anywhere in the world as long as you have a reliable internet connection.

To the US applicants – we are licensed to do business in the following states: AR, AZ, FL, GA, IN, KY, MD, MI, NC, OK, OR, PA, SD, TX, UT, VA, VT, and WI.

About A2 Hosting:

Our growth has stemmed largely from our CEO’s and team’s strong technical focus and experience. We’ve built the industry’s leading customer service team and continually do everything we can to offer faster service than our competitors. Our user-friendly solutions have you covered whether you’re a brand new user looking to start a website or an expert developer; a small venture or even a large business. We’ve got you covered whether you’re looking to host Linux, Windows, Joomla, WordPress, Drupal or something in between. The bottom line is that we love what we do and love working with users like yourself!

Offering the level of service we would want to use ourselves has been a lot of hard work because we never settle for just “good enough”. Like you, we take our websites and web development seriously. It’s been worth it though because we enjoy making our customers happy and helping you succeed. If it were easy, every hosting company would offer the same level of service. They don’t.

Title: Application Security Engineer

Location: Remote

Mural’s mission is to inspire teams to connect and innovate, while bringing purpose and intention to the craft of collaboration.

Founded in 2011, Mural is a leading innovator in visual collaboration for hybrid, remote, and distributed teams. We believe in what we build, and our team of more than 600 Muralistas around the world collaborate in the Mural app. Our values guide our intentionally inclusive product and culture, which includes collaboration design education and a flexible monthly stipend for learning, wellness, and coworking.

Mural has raised $200M to date and is growing rapidly to fulfill our mission. The company is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, GitLab, Microsoft, and Atlassian.

THE TEAM

The product security team plays a vital role in identifying and mitigating risks within the Mural product as well as partnering with other engineering teams to recommend product features that enhance security for our customers.

YOUR MISSION

As an Application Security Engineer, your role will involve executing the MURAL product security strategy. You will triage and validate public bug bounty submissions, as well as implement SAST test cases in the CI workflow. Collaborating closely with developers, you will work to expand security testing coverage and participate in security reviews of MURAL product features. Additionally, you will play a crucial role in educating and promoting secure coding best practices.

WHAT YOU’LL DO

The top candidate will bring experience working with small to medium, high growth, global tech companies:

• Fair understanding of Linux, Networking, and Cryptography fundamentals
• Experience finding vulnerabilities in web applications
• Ability to understand the attacker’s perspective
• Prior experience in vulnerability management with SAST/DAST automation
• Ability to read code in TypeScript/JavaScript
• Familiarity with NoSQL and its associated pitfalls
• Ability to code quick scripts / automations
• Excellent command of English, both written and verbal

WHAT YOU’LL BRING

• Understanding of web application and mobile application security risks
• Software development experience with Node.JS or other frameworks like React, Angular, etc.
• Experience with MongoDB, Ruby, and/or Python
• Fair understanding of Linux, Networking, and Cryptography fundamentals
• Experience with CI/CD pipelines

If you have participated in public or private Bug Bounty programs, or have any other open source or community contributions, presentations, or blog posts in the security space, please share it with us!

Equal Opportunity

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Title: Kernel Engineer – Ubuntu Linux

Location: Home based – Worldwide

Are you passionate about the Linux kernel? Or maybe you’ve mastered a different low-level software development environment and are ready for a new challenge in Linux? Are you looking to work on a great team, where you can apply and grow your kernel development skills? This is an exciting time at Canonical, where due to a period of unprecedented growth we are seeking a number of software engineers to join our Kernel Team to play an integral part in the delivery of the heart of the most popular Linux distribution in the world.

The Canonical Linux Kernel Team is responsible for developing and maintaining all supported Ubuntu Linux kernels, which run on a variety of platforms and architectures from small embedded devices to standard desktop/server systems to large scale cloud environments. The Kernel Team has openings for software engineers in a number of aspects that include but are not limited to:

• Ubuntu Linux distribution
• Optimized Ubuntu solutions for key Silicon and Cloud partners
• Developer platforms such as Raspberry Pi and RISC-V
• Enabling Ubuntu on a wide range of embedded systems
• Livepatch service, which allows Ubuntu customers to apply critical kernel (CVE) security fixes without rebooting
• FIPS compliance
• Real-Time and Low Latency systems
• Virtualization or abstraction engines
• Security
• Networking
• Storage

We are seeking candidates of all experience levels from recent University graduates up through seasoned industry experts who are enthusiastic to develop software in multiple areas including security mitigation, feature development, patching and test. This person must have a background in software engineering, be motivated to work in a distributed team and willing to travel globally up to 4 times a year for internal and external engineering events.

What your day will look like

• Collaborate regularly and proactively with a globally distributed team
• Work closely with external silicon, cloud, or hardware manufacturer delivery teams on bleeding edge platforms
• Diagnose and resolve issues in the kernel reported by customers and the community
• Take personal responsibility for the delivery of various flavors of the Ubuntu Linux kernel
• Improve tooling and automation for delivery and test of Ubuntu Linux kernels
• Submit, review, and apply kernel patches, working with both internal and external upstream maintainers

What we are looking for in you

• Well-organized, self-starting and able to deliver to fixed schedules
• Demonstrated ability to present oneself in a professional manner when interacting with colleagues, business partners, and the open source community
• Ability to communicate effectively in English, both written and oral
• Earned a bachelor’s (or equivalent university level) degree, preferably in a technology field
• Significant programming experience in C, with Python and Bash scripting also highly regarded
• Solid background with git
• Broad knowledge of the Linux kernel and kernel subsystems
• Demonstrated experience with kernel patching and debugging
• Knowledge/experience with Linux kernel upstream processes and release cycle
• Strong grasp of device drivers, BSP’s, and other low level system engineering
• Prior experience with Ubuntu/Debian/Snap packaging would be highly regarded

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment – we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at sprints’
• Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Manager, Security Engineering

Location: Remote, US, N/A

About Grainger:

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.

We’re looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an inidual. Find your way with Grainger today.

Position Details:

The Security Engineering Manager leads the team in the implementation, automation, and management of Grainger security tools. You will provide guidance and set strategy as the team continues to improve Grainger security posture. You will act in a liaison capacity with other areas within Enterprise Systems, the business and company vendors or suppliers. You will report to the Director of the Attack Surface Management team in Grainger Information Security Group.

Compensation:

This position is salaried and will pay between $126990-$195330 with a target bonus of 15%

The range provided is a guideline and not a guarantee of compensation. Other factors that are involved in offer decisions include, and are not limited to: a candidate’s experience, qualifications, geographical area, and internal equity of the team.

You Will:

• Protect the integrity of Grainger information assets while enabling business functionality in all systems and environments by implementing applicable security solutions
• Engage and collaborate with direct reports on inidual learning and professional growth plans
• Coordinate the daily activities of team members including maintenance support and technical project work to ensure performance objectives are met
• Contribute to Infrastructure Standards development, Tool Selection, and Documentation Management
• Lead development of security standards for Office 365 and other SaaS environments
• Manage the security engineering team project portfolio
• Administration, management, and continuous improvement of Grainger security tools – Anti-Virus, EDR, UBA, SIEM, Vulnerability Management, Cloud Security, Network Security, Other
• Develop automation for management of systems and tools in a hybrid (multi-cloud, AWS) environment using Python, PowerShell, and other scripting languages
• Develop and automate security processes by integrating security tools, ITSM systems (ServiceNow, Jira), Reporting/BI solutions (Tableau, Power BI), Other
• Collaborate with Grainger technology teams in development of process automation, solution development, systems hardening, and technical problem resolution
• Collaborate across Grainger to help with development and adoption of security best practices
• Develops, monitors, and assesses inidual staff performance to provide feedback and promote team effectiveness

You Have:

• 3 – 5 years senior level technical experience in the following areas:
• Security Tool Management – AV, EDR, IDS/IPS, Firewalls, SIEM, UEBA, Office 365 Security, Network Security, Other
• Scripting/Automation – PowerShell, Python, Othero Enterprise Technology, on-premises, and cloud – AWS, Office 365, Windows, MacOS, Linux
• 2 – 5 years people leadership experience
• Working knowledge of business and business strategy

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice to meet our team members’ inidual needs. Check out some of the rewards available to you at Grainger.

• Medical, dental, vision, and life insurance coverage starts day one
• Paid time off (PTO) days and 6 company holidays per year
• 6% 401(k) company contribution each pay period
• Education assistance, including financial counseling, tuition reimbursement and low-cost degree options
• Employee discounts, parental leave, and more

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Title: Business Analyst, Product

Location: Morgan Hill, California

Work closely with Product, Engineering, and Design teams to provide analysis around feature usage, adoption, and impact to improve new and existing product solutions. Develop and maintain business intelligence tools including data visualization with Tableau dashboards, Seaborn, and Matplotlib. Utilize Python programming language and PostgreSQL to perform transactional and exploratory data analysis; store and retrieve data. Analyze competitive markets and technology trends to develop product optimization strategies. Develop user requirements for systems and features in production. Build and maintain business intelligence data processing documentation. Manage the flow of business intelligence information across business and technical teams. May telecommute from the continental US.

You Will Have The Opportunity To:

• Work directly with Data Intelligence, Engineering, and RevOps leads on product requirements and needs
• Lead ongoing analyses of product features and processes
• Develop product optimization strategies and campaigns
• Execute and communicate quality assurance through feature development stages
• Develop user requirements for systems and features in production
• Build and maintain process documentation

To Be Successful In This Role, You Will Need:

• A Bachelor’s degree in Economics or a related field required.
  2 years of previous experience as a Business Analyst required.
• Experience must include using Python, PostgreSQL, Seaborn, and Matplotlib.
• Experience working with a SQL database (Postgres, MySQL) or a NoSQL database (MongoDB, Redis)
• Experience with a data visualization tool (Domo, Tableau)
• Experience with user testing and feature analysis
• Excellent documentation and presentation skills
• Strong analytical and conceptual thinking skills
• Experience working in a fast, iterative environment with ability to adapt to changing priorities and requirements

In the United States the range is typically a salary of $90,000 to mid salary of $100,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

Why Shopmonkey?

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks:

Fully Remote Work!

• $1,000 to set up your home office
• $20 phone/internet monthly reimbursements
• Virtual activities and in-person meet-ups
• Laptop and super rad swag provided
• Unique opportunity: This is the best form of hybrid! All teams get to travel and meet up for collaboration at least once/year. Shopmonkey also hosts an annual company-wide get together we call Rally

Health & Wellness

• Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
• Short term and long term disability
• Employee assistance program
• Generous parental leave
• 401(k) available upon hire

Time Off

• 11 paid holidays
• Flexible time off – take the time off you need!

Giving Back

• Matching donations for approved charitable organizations
• Group volunteer efforts

Personal & Professional Development

• Weekly internal product & company training sessions
• Monthly events & education activities focused on DEIB, personal and/or professional development
• Inidual career progression plans and leadership/management training

Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.

About the Industry

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the global car repair market, estimated to be worth more than $500B.In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. In 2022, Shopmonkey was named #4 on Forbes’ annual ranking of America’s Best Startup Employers list (and #1 in Business Products & Software Services).Shopmonkey is committed to building a erse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Shopmonkey is committed to the full inclusion of all qualified iniduals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at [email protected].

Senior Workday Analyst

Location: Charlotte, NC or Remote

As a Senior Workday Analyst at Red Ventures, you will be responsible for providing support and guidance for Red Ventures Workday applications. This includes configuration, reporting, testing, and training in the Workday software.

What You’ll Do:

• Workday system and business process configuration, reporting, and thorough testing
• Identify new opportunities and solutions to enhance functionality or improve automation and processing efficiency
• Provide support and guidance for troubleshooting configuration and reporting issues
• Generate reports and queries within Workday. Schedule reports as necessary
• Maintain data integrity in system by creating/running audits, analyzing data, and day to day transactional review/approval and end user support
• Perform testing of new system features and releases. Evaluating the impact to Workday and Red Ventures processes as well as configuration
• Provide post-production support, including researching and resolving Workday issues, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements
• Develop, review and update user procedures, documentation and test scripts.
• Train employees and management on new process functionality delivered in 2 times per year releases or weekly releases (if necessary)
• Train new system users
• Work with teams on data uploads to Workday (using EIB)
• Create and Maintain Workday Security

What We’re Looking For:

• 3+ years Workday HRIS experience including:
  • Workday configuration experience HCM required; Additional modules a plus
  • Workday advanced report writing, calculated fields, and dashboard creation
  • Workday report and domain security experience
• Advanced proficiency in Microsoft Excel and demonstrated ability with other MS Office Applications
• Ability to effectively communicate with technical teams as well as functional stakeholders
• Demonstrated ability to maintain confidentiality when exposed to and handling employee data
• Knowledge of best practices relevant to data governance, data privacy, and compliant change management
• Excellent problem solving and time management skills with the ability to pivot as needed
• Excellent written and verbal skills
• Strong attention to detail
• Workday Certification preferred
• Bachelor’s Degree preferred

Compensation

• Cash Compensation Range: $86,000 – $128,000*
  *Note actual salary is based on geographic location, qualifications, and experience.

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

Who We Are

Over the last twenty years, Red Ventures has built a portfolio of influential brands, digital platforms, and strategic partnerships that work together to connect millions of people with expert advice. Through premium content and personalized digital experiences, Red Ventures builds online journeys that make it easier for people to make important decisions about their homes, health, travel, finances, education and entertainment. Founded in 2000, Red Ventures has 3,000 employees in 10 cities across the US, as well as in the UK and Brazil. Red Ventures owns and operates several large digital brands including Healthline, The Points Guy, Bankrate, MYMOVE, and Allconnect.com.

For more information, visit https://redventures.com and follow @RedVentures on social platforms.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person’s merit and qualifications.

We are committed to providing equal employment opportunities to qualified iniduals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

If you are based in California, we encourage you to read this important information for California residents linked here.

#li-remote #li-hybrid

Title: Integrations Support Engineer

Location: REMOTE

Roadie, a UPS Company, is a crowdsourced delivery platform. Founded in 2014, Roadie works with consumers, small businesses and enterprises across virtually every industry to enable scheduled, same day and urgent delivery in passenger vehicles across the U.S. With more than 200,000 drivers nationwide, Roadie reaches more than 20,000 zip codes the largest local same-day delivery network in the nation.

We are looking for an Integrations Support Engineer to serve as the front line for technical support requests from Roadie’s network of senders and internal departments. The ideal candidate is eager to be in a fast-paced environment where they can broaden their technical, problem-solving, and interpersonal skills. The Integrations Support Engineer should be both tech-savvy and business-oriented, combining the best of both worlds to ensure an effective and seamless experience for Roadie’s customers.

What You’ll Do

• Utilize ticket system to manage tickets and triage requests to appropriate person or team within Engineering
• Guide customers on the use of our REST API and webhooks
• Research, diagnose, troubleshoot, and reproduce reported issues in a timely manner
• Monitor ticket queue to ensure all issues are properly processed, documented/logged, assigned and relevant parties are updated
• Collaborate with Engineering, Product, and customer-facing teams
• Contribute to our API documentation and best practices knowledge base
• Feel empowered to fix issues and ask questions when necessary

What You Bring

• BS degree in Information Technology, Computer Science or other equivalent technical experience
• Excellent written and verbal communication skills, with an ability to communicate technical concepts to a nontechnical audience
• Experience with Jira, G-Suite, Postman, Github
• Strong critical thinking skills
• Tenacity for problem solving
• Core coding skills in at least one programming language (exposure to or interest in learning Ruby on Rails and SQL a plus)!

Why Roadie?

• Competitive compensation packages
• 100% covered health insurance premiums for yourself
• 401k with company match
• Tuition and student loan repayment assistance (that’s right – Roadie will contribute directly to your existing student loans!)
• Flexible work schedule with unlimited PTO
• Monthly 3-day weekends
• Monthly WFH stipend
• Paid sabbatical leave- tenured team members are given time to rest, relax, and explore
• The technology you need to get the job done

Title: Data Scientist

Location: Remote – USA

The Mission

HubSpot’s mission is to help millions of organizations grow better. We build a CRM platform for scaling businesses that helps them deliver a delightful customer experience that their customers love.

The HubSpot People Analytics team helps HubSpot employees (or HubSpotters, for short) thrive so that they can delight customers. We do that by building analytical products to help HubSpotters grow better.

As a Data Scientist, you will help the People Analytics team advance our predictive analytics, machine learning, and AI capabilities. The role involves working with partners to identify predictive analytics challenges, integrating end-to-end machine learning and AI solutions into our products, and supporting these solutions after they are deployed.

Responsibilities

• You will collaborate with teammates to identify challenges facing partners and solve them with predictive analytics. Clear communication is key as you work with both technical and non-technical audiences.
• You will develop and maintain scalable machine learning and forecasting products that focus on employee outcomes such as attrition and performance. You will leverage your experience in building end-to-end machine learning solutions, from the prototype phase to production. Your deep understanding of machine learning fundamentals, including model training, selection, validation, and updating, will guide this process.
• Together with our team of data engineers, you will identify and ingest new big data sources. Your proficiency in data query/processing languages and tools, such as SQL and Snowflake, will aid in translating these data sources into predictive features.
• Your interest in Deep Learning and eagerness to learn how to train Large Language Models (LLMs) will open up new avenues for innovation in this role. If you have prior experience in training LLMs, it’s an added bonus.

Qualifications

• Experience building end-to-end machine learning solutions, from the prototype phase to production
• Deep understanding of machine learning fundamentals, including model training, selection, validation, and updating.
• Proficiency in a programming language (Python, R, etc.)
• Proficiency in or willingness to learn SQL
• Bonus points for prior experience training Large Language Models

Cash compensation range: 118500-189600 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy from Katie Burke, HubSpot’s Chief People Officer. The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, all HubSpotters are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Inidual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better. At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply we’d love to hear from you.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Germany Applicants: (m/f/d) – link to HubSpot’s Career Diversity page here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a erse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot’s Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.

IT Coordinator (Remote)

Locations: Rosemont IL Time Type: Full time Job Requisition Id: R244617

At US Foods®, innovation and technology is our superpower. By expanding our digital ecosystem and leading with a customer-first mindset, we’re delivering technology that empowers our customers and simplifies business. As we transform the digital landscape of the foodservice industry, we’re outpacing our competitors faster than ever before.

We believe ersity is the cornerstone of creativity and innovation—and we foster an open, inclusive, flexible work environment that supports our transformation.

Knowledge Management Administrator will be a technically savvy inidual that will collaborate with leaders and other technologists across the IT organization. This role includes maintaining and building our knowledge library and providing administrative support to several IT vice presidents and their associated value streams.

Flexible Work Policy: The work for the Knowledge Management Administrator position is completed 100% remotely anywhere in the United States except Hawaii or United States Territories. This position may have the potential to travel up to 20% dependent on business needs.

Responsibilities

• Performs librarian functions for all training documentation, including videos and supporting artifacts and ensures training curriculums are organized and updated.
• Maintain presentation library, filing/uploading presentation and organizing accordingly.
• Support email communications to the IT department, including drafting, editing and publishing new hire announcements and other key strategic or organizational announcements.
• Provide support for editorial review of technical communications as needed; examples include service-related emails, infrastructure, and cybersecurity related updates, etc.
• Writes and edits internal procedural documentation such as Standard Operating Procedures and How to Guides.
• Post and update documentation on IT Intranet page to ensure content is current; upload new announcements, town hall materials and other documents as needed; assist with editing page design, layout, and formatting as needed, coordinating with platform owners on execution.
• Assist with scheduling and creating materials for bi-monthly functional meeting, including planning, logistics, coordinating technical needs, helping develop content, coordinating with presenters to ensure quality and on-time delivery, provide creative and editorial feedback, share post-meeting updates on Yammer and Intranet, etc.
• Manages the calendar and daily schedule of assigned IT leaders ensuring the most efficient use of time through a detail-oriented and forward-thinking approach.
• Provides consistent high quality administrative support to assigned leaders and their departments, using sound judgement in dealing independently with a variety of routine and non-routine problems and situations.
• Assist in organization and execution of IT culture-building activities, such as lunch and learn events, workshops, etc.
• Share content and materials on IT Yammer channel (internal social media channel) to encourage activity, engagement consistent posting; content development including brainstorming and proposing new ideas for messaging as well as identifying potential stories/content for posts based on projects and events in IT; drafting verbiage for new posts and publishing to channel with videos/photos as appropriate.
• Support executive thought leadership content development, such as drafting byline articles, video scripts, social media posts, awards submissions, etc.
• Basic video editing of training content including extracting key training from video recordings.
• Coordinate with internal creative agency as needed on video projects and other creative materials as needed, submitting project requests, partnering on kick off call, provide review / feedback of deliverables, etc.
• Arranges meetings (virtual and onsite); makes travel arrangements and processes expense reports in a timely manner.

Relationships

• Internal: IT leaders in Enterprise Platforms, and SLT leaders in technology
• External: Coordinate with external vendors and customers as needed to schedule meetings for SLT leaders

Minimum Qualifications

• Must possess a minimum of 5 years of experience Administrative Support within Information Technology or related fields.
• Proficiency in all Microsoft Office products
• Ability to work in a fast-paced environment with strong planning and time management skills
• Excellent written and oral communication skills; interest in writing and attention to details
• Interest in culture-building activities; ability to think creatively and bring cultural beliefs to life
• Ability to multi-task under pressure and manage multiple projects and/or tasks

Preferred Qualifications

• Experience supporting high-level leader in large organization
• Experience with complex spreadsheets and content management in SharePoint
• Experience creating technical and training documentation
• Experiences developing various forms of content, including but not limited to: written articles, web content, PowerPoint presentations, video scripting, video creation (recording videos and editing raw footage), social media content and posting, etc.
• Experience preparing functional meetings or other high-visibility events; includes engagement activities, helping prepare presentations and videos, coordinating with technical team to ensure smooth execution day-of, etc.
• Ability to create graphic design elements and/or video editing using basic software tools: Adobe suite (Illustrator, InDesign, Premier, After Effects, Photoshop), Canva, Final Cut, Davinci Resolve, iMovie, etc.
• Proven experience executing projects, coordinating with stakeholders, and serving as the IT liaison in multiple business functions– e.g., Human Resources, Marketing, Corporate communications.

Education

• High School Diploma or GED required; college degree preferred

The following information is provided in accordance with certain state and local laws. Compensation depends on experience, geographic locations, and other factors permitted by law. In Colorado, the expected compensation for this role is between $$25.87 – $36.00 per hour. In New York City, the expected compensation for this role is between $32.26 – $45.00 per hour. In California, the expected compensation for this role is between $30.63 – $42.00 per hour. In Washington, the expected compensation for this role is between$30.63 – $42.00 per hour.

Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

About Us

US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Consumer Privacy Act of 2018, and its policy may be found here.

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

US Foods is committed to working with and providing reasonable accommodation to iniduals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.

Title: Technical Support Specialist

Location: Remote – US

Who we are

Samsara is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.

About the role:

You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and chat. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers.

Experience in a technical support role, proven customer-facing skills, and strong communication skills are a must. You should be comfortable handling complex technical issues and working in a fast-paced phone support environment.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

Click here to learn about what we value at Samsara.

In this role, you will:

• Respond to inbound customer requests for assistance through live channels (phone and chat).
• Collaborate with other customer support teams to communicate and escalate customer issues in a timely fashion
• Self-manage personal workload in an effective and efficient manner
• Utilize available knowledge, tools, and resources to resolve customer issues
• Clearly and concisely documenting communications with Customers
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 1-3 years of experience in a technical product support role
• Technical know-how – you’re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS system
• Interest and ability to work in a fast-growing environment with changing responsibilities
• Technical expertise in cloud applications, mobile computing, and hardware device troubleshooting
• Able to work flexible hours – nights and weekends a plus

An ideal candidate also has:

• Bachelor’s degree or higher in a technical discipline such as computer science or engineering
• Spanish/Bilingual is a plus

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver total compensation (based on role, level, and geography) that is above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs). A new hire RSU award is awarded at the time of hire, and additional RSU refresh grants may be awarded annually.

We pay for performance, and top performers are eligible to receive above target equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$55,760$82,000 USD

At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing ersity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Benefits

Full time employees receive an above market total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more.

Flexible Working

At Samsara, we have adopted a flexible way of working, enabling teams and iniduals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company.

Title: Staff Security Engineer

Location: Remote; Chicago, IL; St. Petersburg, FL

The world has changed. Why hasn’t insurance?

Kin’s mission is to reimagine home insurance For Every New Normal. While other insurers struggle to handle a fast-changing world, Kin is built for the future and is prepared to meet its challenges head on while helping our customers do the same.

Kin is proud to be one of BuiltIn Chicago’s 2021 and 2022 Best Mid Sized Companies to work for, and Forbes 2021 Best Startup Employers in North America. Simply put, our people are what make us great, and we need forward-thinking, inspired game-changers like you to join us in our mission.

So, what’s the role?

As the Staff Security Engineer at Kin, you will be a core member of the security architecture review board and of the office of information security. You will be responsible for designing and building infrastructure across multiple security domains. You will be making technical decisions specifically taking into account trade-offs between short versus long term security and business objectives. You will handle several difficult problems, make risk-based assessments backed up with data and demonstrate resilience while managing difficult situations.

A day in the life could include:

• Designing and executing on architecture plans, and bringing engineering solutions to reality with a DevSecOps mindset & culture
• Thriving in an immutable infrastructure and git-ops driven environment.
• Collaborating with various stakeholders in multiple technical disciplines: including developers, business intelligence, data engineers, devops, quality assurance, and architects to support existing and implement new security solutions
• Designing, building, operating, and maintaining a data protection/data loss prevention practice
• Performing industry research on new security protocols, and methodologies
• Serving as a technical advisor to management concerning the planning, development, design, procurement, maintenance and implementation of security for enterprise-level systems
• Creating and implementing information systems cloud security best practices and mentoring company personnel
• Mentoring engineering team in secure software development methodologies and best practices.
• Helping to build and configure plans, code pipelines and automated solutions that can be re-used and/or scale.
• Monitoring and evaluating audit and compliance industry trends and third-party tools
• Analyzing industry specific regulatory requirements, and contributing to policies and procedures
• Functioning as a core member of the security architectural review board, and office of information security

I’ve got the skills but do I have the necessary ones?

• 4+ years working in system, network, and/or application security
• 3+ years of working knowledge doing security and/or infrastructure solution architecture
• 5+ years of expertise engineering and building weapons grade secure cloud architecture with AWS solutions
• Experience and strong understanding of terraform, immutable-infrastructure, git-ops, automation, CI/CD pipelines, and orchestration
• Background deploying web and service-based applications in dockerized environments
• Working knowledge of a configuration management tool (Ansible, Chef, Puppet, etc)
• Experience with monitoring tools like Cloudwatch, Splunk, DataDog etc.
• Proficient with multiple programming languages like Java, C++, Ruby, Python, Perl, etc.)
• Understanding of containerization (Docker) and various runtime environments like Fargate, EKS etc.
• Working knowledge of IP networking, VPN’s, DNS, load balancing, security groups, VPC’s, WAFs and other cloud detection/protection systems, NAT and packet filtering
• Proficient with various compliance and security control frameworks like NIST, ISO 27001/27002, COBIT, ITIL, CSRC
• Previous work experience at an organization that develops web-based application software
• Demonstrated project management skills & strong attention to detail
• Strong communication skills, with the ability to convey technical concepts to iniduals with varying levels of technical understanding
• Highly self-motivated with the ability to work independently
• Ability to organize time and project work efficiently
• Bachelor’s degree + certifications, technical training, or other audit and compliance relevant work experience

Oh, and don’t worry, we’ve got you covered!

• Medical, Dental, Vision, Disability and Life Insurance
• Flexible PTO policy
• Remote work
• Generous equity package
• 401K with company match
• Parental leave
• Continuing education and professional development
• The excitement of joining a high-growth Insurtech company and seeing your work make an impact

About Kin

In an industry that hasn’t budged in more than 100 years, our technology transforms the user experience, cuts inefficiencies that waste billions of consumer dollars, and customizes coverage homeowners want. We believe insurance was always meant to be a digital product we’re making that a reality.

Our approach to the industry makes us unique, and the people at Kin help us excel. We’re a team of problem solvers, collaborators, builders, and dreamers who are passionate about creating positive change in the lives of our customers and in our industry. Kin is more than just our name it’s how we treat each other. That’s one of the many reasons we’ve been recognized as a great place to work by Built In, Forbes, and Fast Company.

EEOC Statement

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don’t just accept difference we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics.

Kin encourages applications from all backgrounds, communities and industries, and are committed to having a team that is made up of erse skills, experiences and abilities.

#LI-Remote

Location:  US Locations; 100% Remote

Razorhorse is an innovative technology company at the forefront of leveraging data-driven insights to revolutionize the buy-side advisory space. We seek a talented and versatile Data Analyst/Engineer to join our team.

Role and Responsibilities:

– Steer data-driven decision-making and optimize data infrastructure.

– Develop and maintain robust ELT processes in Google BigQuery.

– Design efficient data models for analysis and reporting.

– Create visually appealing dashboards using tools like Google Data Studio and Looker.

– Collaborate with cross-functional teams to identify KPIs and develop analytical frameworks.

– Address database gaps through data API integrations with third-party systems.

– Ensure data accuracy and reliability with validation techniques.

– Perform data clean-up activities in our CRM system.

– Leverage ML models and Google ML/BigQuery ML capabilities for advanced analytics.

– Collaborate with data scientists to improve and develop ML models.

Qualifications and Skills:

– Bachelor’s/Master’s degree in Computer Science, Statistics, or related field.

– Proven experience as a Data Analyst/Engineer in a fast-paced environment.

– Strong SQL proficiency, data modeling, and database design skills.

– Experience with Google BigQuery(&BigQuery ML), Data Studio, and Looker.

– Ability to develop data API integrations.

– Familiarity with programming languages like Python, R, or Java.

– Knowledge of ML concepts and experience with ML models is a plus.

– Excellent problem-solving and analytical skills.

– Strong communication and collaboration abilities.

Join Razorhorse, where your expertise will have a significant impact. Apply with your resume and a cover letter showcasing your relevant experience for the Data Analyst/Engineer role.

Location: US Locations Only

Title: Lead IT Systems Support Engineer

Location: San Francisco, CA

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet’s data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, and The Netherlands.

About the Role:

We are seeking a highly skilled and motivated Lead IT Systems Support Engineer to join our dynamic Corporate Engineering Team. As the Lead IT Systems Support Engineer, you will be responsible for managing and providing technical support to our internal users, ensuring the smooth operation of our IT systems and infrastructure. Your expertise, leadership, and customer-centric approach will be crucial in maintaining a high level of satisfaction and productivity across the organization.

Impact You’ll Own:

• Lead and supervise a team of IT support engineers, providing guidance, mentoring, and technical expertise to ensure the team’s success in meeting goals and objectives
• Serve as the main point of contact for all escalated technical support issues and provide timely and effective resolutions to minimize downtime and disruption for end-users
• Collaborate with cross-functional teams to identify and implement innovative solutions to improve IT processes, infrastructure, and user experience
• Conduct regular audits and assessments of IT systems and processes to identify areas for improvement and implement corrective actions as necessary
• Coordinate with external vendors and service providers to resolve technical issues, manage contracts, and ensure service level agreements are met
• Provide a high level of customer support to our end users in the office and remotely
• Work with internal clients to identify and resolve issues with their desktops, laptops, mobile devices, and connectivity
• Provide technical training and knowledge-sharing sessions to empower users and promote self-service capabilities
• Maintain accurate documentation of IT systems, configurations, and troubleshooting procedures to facilitate knowledge sharing and contribute to the IT knowledge base
• Participate in on-call rotation

What You Bring:

• Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Systems Engineer) are highly desirable
• Proven experience (4+ years) in an IT support role, with at least 2 years in a leadership or supervisory position
• Provide in-person and remote technical support to our internal end-users and executive team
• Excellent technical knowledge and hands-on experience with a wide range of hardware, software, networking, and operating systems
• Excellent leadership and team management abilities, including the capability to motivate and develop a erse team of IT professionals
• Demonstrated project management skills, with the ability to prioritize tasks, manage resources, and meet deadlines
• Experience and expertise in administering JIRA and Confluence or similar issue tracking and collaboration systems
• Experience and proficiency in using ServiceNow or similar IT service management platforms for inventory management, incident tracking, and ticketing
• Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues independently or collaboratively
• Experience with audio/visual (A/V) equipment, including video conferencing systems, projectors, displays, and audio systems
• Experience in onboarding and offboarding processes, including provisioning and deprovisioning user accounts, hardware, and software
• Exceptional ability to work calmly and methodically in high-pressure situations, such as critical system failures or time-sensitive IT issues
• Experience in providing technical support and guidance to non-technical users, assisting them in understanding and resolving IT-related issues
• Strong team player with a collaborative mindset, actively contributing to the success of the IT team and the organization as a whole
• Strong documentation skills, with the ability to create clear, concise, and comprehensive technical documentation, including user manuals, system guides, and standard operating procedures

What Makes You Stand Out:

• Experience with SimpleMDM, Jamf, or MDS end-user management platforms
• Experience with Python, Amazon Web Services, and Google Cloud Platform
• Experience with Microsoft Windows SCCM or Intune
• Experience with Salt configuration management or similar
• Experience supporting a zero trust environment
• Intermediate familiarity with GAM

Benefits While Working at Planet:

• Comprehensive Health Plan
• Wellness program and onsite massages in specific offices
• Flexible Time Off
• Recognition Programs
• Commuter Benefits
• Learning and Tuition Reimbursement
• Parental Leave
• Offsites and Happy Hours
• Volunteering Benefits

Compensation:

The US base salary range for this full-time position at the commencement of employment is $80,100 – $100,100. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Why we care so much about Belonging.

We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging, dreaming big as we approach our ongoing work with ersity, equity and inclusion. If this job intrigues you, but you’re thinking you might not have all the qualifications, please… do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.

EEO statement:

Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.

Accommodations:

Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please call Planet’s front office at: or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.

Privacy Policy: By clicking “Apply Now” at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Privacy Policy (European Applicants): By clicking “Apply Now” at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Title: Engineering Manager

Location: USA

Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including: workload migrations & modernization, cloud native application development, DevOps, data engineering, security & compliance and everything in between. At Caylent, our people always come first.

We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

The Mission

We are seeking a talented Engineering Manager to join our growing Cloud Architecture & Engineering team. The right candidate is someone who can manage a team of Architects and Engineers and is passionate about working with our customers, partners, and employees to drive the business forward. Your mission will be to work alongside Caylent’s Architects, Engineers, and Engagement Managers to deliver AWS cloud solutions across our erse and innovative customer base.

Your Assignment

• Manage a team of up to six (6) Architects and Engineers
• Perform technical interviews for Architect and Engineer candidates
• Manage the staffing process and business metrics for your team
• Act as the technical delivery lead for up to three (3) simultaneous engagements
• Provide technical guidance to Architects and Engineers on engagements
• Represent your direct reports during bi-annual review sessions
• Perform frequent 1:1s with your direct reports and guide their career development
• Develop and improve operational practices and procedures

Your Qualifications

• Deep experience in a hands on technical role
• Experience working with AWS
• Previous experience managing and mentoring a technical team
• Excellent verbal and written communication skills
• Enthusiasm for working in a startup environment and the ability to be cross-functional
• Possess a natural curiosity and excitement for learning new technology
• You embody and cultivate the Caylent s values

Preferred Qualifications

• Experience in a some of the following:
  • Migrations
  • CICD
  • IaC (Terraform, Cloudformation, AWS CDK, Pulumi, etc)
  • Scripting
  • Containers (Kubernetes, Docker, ECS, Fargate, etc)
  • Cloud Security Best Practices
  • Networking
  • Incident, release, problem and change management processes
• Experience working in a client-facing environment
• Experience working on agile projects
• Consultancy/advisory experience

Benefits

• Medical Insurance for you and eligible dependents
• 401k plan with company match up to 4% and immediate vesting
• Competitive phantom equity
• Company issued laptop
• Dental and Vision insurance
• Term Disability Insurance
• Term Life Insurance
• Flexible Spending Account
• Equipment & Office Stipend
• Annual stipend for Learning and Development
• Unlimited Paid Time Off
• 10 Paid Holidays

The base salary range for this position is $150,000 – $190,000. If you are hired at Caylent, your base salary is determined on factors such as skills, experience, geographic location, and other market conditions. While it’s not typical for offers to be made at the top of the range, please keep in mind that the base salary range is only one component of your overall compensation. Additionally, you are eligible for the benefits, bonuses, and incentives as listed above in the job description!

NOTE: We are unable to provide sponsorship for this position.

Caylent is a place where everyone belongs. We celebrate ersity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your ersity expresses itself, you can find a home here at Caylent.

We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at [email protected].

Specialist II-Kinetic Ops in Work From Home at Windstream

Job Snapshot

• Employee Type:Full-Time
• Location:
  Work From Home
• Job Type:Customer Service
• Experience:Not Specified

Job Description

Job ID:23001998

This position is REMOTE.

About the Role:

The Specialist II-Kinetic Ops team member will provide system, product and resource support to the SMB Sales teams utilizing but not limited to Winforce, Wincare, DCRIS, CAMS, Remedy, Service Cloud and PAO.

What You’ll Do:

• Provide system, product and resource support to the SMB Sales teams utilizing but not limited to Winforce, Wincare, DCRIS, CAMS, Remedy, Service Cloud and PAO.
• Respond to support requests from Reps, Team Leads, Supervisors in a timely manner meeting specific SLAs.
• Analyze pending orders for downstream impact
• Collaborate with SMB Sales on corrections, adjustments, additional documentation.
• Accurately and timely calculation and entry of revenue categories in QPR validation process.
• Responsible for Root Cause Analysis that includes tracking and categorizing of support requests
• Provide training and process improvement recommendations and documentation review
• Manage SMB Support projects as assigned.

Do You Have?

• 3+ years experience directly related to the job
• High School diploma or equivalent

Our Benefits:

• https://windstreambenefits.com
• Medical, Dental, Vision Insurance Plans
• Identify Theft, Legal, Auto & Home and Pet Insurance
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

About Us:

Windstream is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Windstream offers bundled services, including broadband, security solutions, voice, and digital TV to consumers. The company also provides data, cloud solutions, unified communications and managed services to business and enterprise clients. The company supplies core transport solutions on a local and long-haul fiber-optic network spanning approximately 150,000 miles.

Text Windstream to 97211

IND123

#LI-BL

Windstream DEI&B Statement:

Connecting people in a world of infinite possibilities. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. The erse voices of our employees fuel our innovation and the inclusive, equitable culture we are building fosters belonging and empowers each one of us to create amazing customer experiences.

Our Employee Resource Groups:

WinVets Veteran Employee Resource Group

WOW Women Employee Resource Group

WINPRIDE LGBTQ+ Employee Resource Group

WBPN Black Professional Resource Group

WARG Ability Resource Group

LaFamilia Hispanic Resource Group

Actual base pay for this job will depend on the candidate’s primary work location and other factors, such as relevant skills and experience.

Job Requirements

Qualifications

Minimum Requirements: High School diploma or equivalent and 5 years experience with 3 years directly related to the job. College hours or a college degree may be substituted for some experience as deemed appropriate.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled iniduals and protected veterans. The erse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Data Analyst

REMOTE

PRODUCT & DESIGN – PRODUCT & DESIGN-

We are seeking a hands-on Data Engineer to own/lead the data and analytics team of a new video game franchise. This full-time, remote position can be done anywhere in the world with a good internet connection.

Responsibilities

• Own the maintenance and creation of optimal data pipeline infrastructure
• Create and work with large complex data sets that allow associated teams to analyze all aspects of the business
• Design and implement internal process improvements (optimize data delivery, manual processes, scalability infrastructure, etc.)
• Help to design and create data analytics tools that can support Executive, Product, Data, and Design teams to make actionable recommendations
• Implement secure and efficient data storage and data access infrastructure for associated teams

Requirements

• Advanced SQL knowledge, along with experience in AWS Cloud services, and tools like Airflow/DBT/Google Big Query/etc
• Hands-on experience with programming large applications in languages such as (Python, Java, C++, Scala, etc)
• Experience with NoSQL datasets using MongoDB/DocumentDB etc
• Experience building “Big Data” pipelines, architectures, and infrastructures
• Strong analytic skills working with unstructured datasets
• Experience with root cause analysis with internal and external data sets to answer business questions and provide feedback for improvement
• Organizational and adaptable to a fast-moving environment
• 5+ years of experience, with a bachelor’s in Computer Science, Statistics, Data Science, Information Systems or similar

Desirable

• Experience in gaming
• Experience working on a distributed team spread across several time zones

What We Offer

• Fully remote work, with a yearly company offsite
• Experience working with gaming veterans who’ve created titles with a gross aggregate revenue of over $10B USD
• Unlimited PTO
• Experience creating a new IP with franchise potential

Technical Writer SAAS (Remote).

Remote Job |

Technical Writer SAAS (Remote)

We are looking for an experienced Technical Writer for a large, global B2B Software company. This role will consult with engineering staff to prepare and maintain technical documentation for software (e.g. design specifications, operations guide)

This is a 6-month project (Extension Possible), 40 hours per week, Remote role in the US.

This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.

Responsibilities:

• Prepare, review, revise, and maintain technical documents for software design, system operations, testing, and user documentation.
• Gather and analyze technical and product information from various sources to document product functionality.
• Write, format, edit, review, and proof procedural and technical information for technical users. Create design diagrams as needed.
• Plans, schedules, and tracks documentation work to meet project milestones.
• Demonstrates self-initiative, and seeks assistance as needed.
• Follows standard practices and uses judgment within defined practices and procedures.
• Publish and maintain templates for written documentation produced by others ensuring a consistent “look and feel.

Requirements:

• 5+ years of experience required in an IT development environment.
• Knowledge of operating systems and server virtualization concepts
• Hands-on level of experience with Confluence, SharePoint, Jira, Microsoft Office
• Facility working with graphics applications (e.g., Visio, Snagit, Apache Open Office).
• Experience with common criteria certification is a plus

Stage 4 Solutions is an equal-opportunity employer. We celebrate ersity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates’ qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic information or other applicable legally protected characteristics.

Compensation: $52/hr. – $58/hr. on W2

Title: Data Engineer

Location: Johnston Rhode Island United States

Description

Citizens Financial Group, Inc. (CFG) seeks a Data Engineer for its Johnston, RI location.

Duties: Support enterprise level DQMailbox service requests. Manage multifaceted DQ issues and priority remediation requests. Ensure all queries are resolved quickly and accurately to support the data needs of various business groups (consumer, commercial), and involving a range of data issues/process. Determine root cause of data anomalies raised by end and internal users, create remediation plans, articulate technical aspects of quantitative data issues to appropriately prioritize issues, recommends solution, develop and maintain documentation to ensure compliance with data management policy. Perform regulatory and non-regulatory reporting.

Requirements: Master s degree in Computer Science or related field and two (2) years of experience in the position or in a related role. Required Skill Set: Developing, implementing, administering, and supporting large-scale data warehouses, including Oracle, DB2 and SQL Server; Developing SQL queries to perform DDL and DML against databases using Aqua Data Studio, SQL Developer, Toad for Oracle, HTML, Unix Scripting, JavaScript, SAS, Cognos, and Tableau; Documenting process descriptions which define and encapsulate component interfaces; Designing technical documents on delivered functionality and codes; Determining the root cause of data anomalies, creating remediation plans, articulating technical aspects of quantitative data issues for triage, recommending solutions, and maintaining documentation to ensure compliance with best practices; Developing and maintaining Data Quality Business Rules(checks) using ETL tools, including Ataccama, Data Stage, Talend; Developing new and modifying existing SAS programs, SAS procedures, and macros for data extraction, data cleansing, data loading, and reporting; Design and develop Tableau Data visualizations using Cross tabs, Heat Maps, Pie charts, Bar Charts, Density charts to validate other self-service interactive dashboards for data anomalies during month ends.

May telecommute from any location in the United States.

Technical Trainer – DACH

Field Operations

What You’ll Be Doing:

Camunda’s Consulting team supports prospects and customers along their entire journey with Camunda BPM. This includes Product Demos and Proof of Concept workshops during the evaluation phase, enabling new customers with training and supporting their projects with topic-specific workshops and consulting sessions.

*This is a remote role and can be based anywhere where we are eligible to hire, please find a list of available countries here. Most of the customers that you’ll work with are based in the DACH region and an overlap in working hours is required.

Your responsibilities will include:

• Conduct hands-on trainings that focus on Process Modeling, Process Automation with Camunda BPM, Software Engineering and Architecture on-site and remotely for our customers
• Contribute to the continuous improvement of our training material and training portfolio
• Execute public trainings to build the Camunda brand and Open Source community
• Contribute to various side projects of our team based on your interest. E.g. writing Best Practice Guides, helping community users on the Camunda Forum, creating Showcase Snippets, speaking at Community Events, writing Blog Posts -and there are many more options!

What You Bring:

• At least 2 years of experience in programming (ideally Java)
• Experience teaching on Software and Architecture topics
• Current knowledge on new technologies, frameworks and architecture. Familiarity with process automation solutions and BPMN is a plus!
• Fluency in German and in English
• Experience in B2B, SaaS or Enterprise Software markets
• Willingness to travel
• Ability and/or willingness to use our product.

If you don’t think you meet all of the criteria but are still interested in the job, please apply. Nobody checks every box – we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Who Is Camunda?

Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. With Camunda, business users and developers collaborate using BPMN to model end-to-end processes and run sophisticated automation with the speed, scale, and resilience required to stay competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone design, orchestrate, and improve business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.

Annually recognized by Deloitte among top high-growth companies, Camunda operates as a global, remote-first organization.

What We Have to Offer:

• A remote-first culture that enables you to work remotely as much as you’d like to. We believe talent is global!
• A home office equipment budget and the choice of hardware. Mac, Windows, Linux – you choose what works best for you or/and you can work from a coworking space.
• We support our employees in maintaining a healthy work/life balance, so we offer and encourage flexible time off at Camunda. Use your flexible time for anything that helps you recharge your batteries or maintain your life outside of work.
• A clear mind is a healthy mind; we offer a Headspace subscription and pay towards your fitness activities.
• Social interactions are important to us! Each year, Camunda hosts a company-wide get-together in new and exciting locations. Find out more about the annual retreat here.
• Inclusive culture based on our FAITH values; quarterly performance reviews and employee engagement surveys to make sure you feel heard and valued.
• We understand that our employees contribute immeasurably to Camunda’s success. To allow employees to benefit from that success, every Camunda employee is offered virtual shares from our Virtual Stock Option Plan (VSOP).

Everyone is welcome at Camunda it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour erse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicatios will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!

Did we pique your interest? Apply now and learn more. For a complete list of jobs at Camunda, please check out: https://camunda.com/career/.

#LI-NC1 #Li-Remote

#DACH

Senior Staff Security Engineer

Location: Remote United States

CircleCI is seeking a highly experienced Senior Staff Security Engineer to join our cybersecurity team. As the Senior Staff Security Engineer, you will be responsible for leading the development and implementation of advanced cybersecurity solutions to protect our company’s critical assets. You will partner with compliance, legal, engineering, product, and other business partners development strategies mitigate cybersecurity risks The ideal candidate will have a proven track record of success in crafting and implementing complex security control solutions and is passionate about staying up to date with the latest threats and trends in the industry.

What you’ll do

• Identify strategies and solutions to address cyber security threats and reduce risks to the organization, product, and customers.
• Work closely with the security team to identify, assess, and manage cybersecurity risks.
• Design and own the implementation of the Enterprise Security DLP and Third-Party Security Programs
• Partner with key stakeholders to support internal security audit and 3rd party risk assessment programs
• Develop security policies, standards, and procedures to operationalize the security program strategy
• Develop metrics and OKRs to measure success or the activities on the security roadmap
• Provide guidance and mentorship to junior security staff

What We’re looking for

• Minimum of 8 years of experience in cybersecurity or related field.
• Proven experience designing and implementing complex cybersecurity systems and solutions.
• Strong understanding of cybersecurity risks, threats, and trends.
• Experience DLP, third party security risk management, and security operational risk strategies.
• Experience leading teams and managing projects.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical business partners at all levels of the organization.

Nice to haves:

• Relevant industry certifications such as CISSP, CISM, or CEH.
• Experience working in a highly regulated environment.
• Strong technical skills in areas such as cloud security, vulnerability management, and application security.

ENGINEERING AT CIRCLECI IS REMOTE-FIRST

Being remote-first, we foster a culture that is inclusive of remote workers while allowing everyone to be the most productive. Read more about our remote-first culture here (https://circleci.com/blog/what-it-means-to-be-remote-first-vs-remote-friendly/).

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ABOUT CIRCLECI

CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster.

CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

United States Base Pay Range

$100,000$200,000 USD

Title: Senior Site Reliability Engineer

Location: Remote, USA

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.

About Life360

At Life360, we’re on a mission to simplify safety so families can live fully. Everyday more than 50 million members across 195 countries trust us to protect and connect their loved ones at home, on the road, and on the go.

From real-time location updates to keep everyone coordinated, to Crash Detection and 24/7 Roadside Assistance, Life360 is designed to free families from everyday worries. Our range of Driving Safety, Digital Safety, Location Safety, and Personal Safety features are there to keep our members safe every step of the way.

Life360 has more than 500 (and growing!) remote-first employees.

In 2021, Life360 acquired Tile, the pioneer in finding technology, and Jiobit, one of the top real-time location monitoring platforms for families. These expanded offerings mark an important step forward towards achieving our vision of being the world’s leading platform for people, pets and things.

We value having a erse and inclusive community from many backgrounds, so even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

About The Team

The SRE team is responsible for availability and reliability of scalable services and applications that power the features of the number one mobile app which provides safety and peace of mind to millions of families. This includes measuring and optimizing system performance (manage monitoring and observability stack) with a strong focus in pushing our infrastructure capabilities forward by actively collaborating with Engineering and DevOps/Infrastructure teams.

About the Job

As an SRE on the Cloud Operations group you will help build and operate scalable services powering Life360 product. Our cloud team ensures that our API’s are able to process tens of thousands of requests a second with the ability to scale 10x. You’ll be a very active contributor to the design and operation of the core services. You use automation tools as often as possible, and develop and improve these tools. You are comfortable dealing with very large amounts of traffic to the tune of billions of daily API requests.

The U.S. salary range for this position is $144,000 to $175,000. We take into consideration an inidual’s background and experience in determining final salary- therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Engage with product and engineering teams to design, build and maintain the system / software for high availability and resiliency.
• Manage SLOs / Error Budgets for service teams
• Write software layers, scripts, deployment frameworks, tracers, monitors, self-healing/auto remediation tools to automate the processes.
• Build and maintain software modules for use and reuse in cloud systems automation.
• Build and maintain network border layer for applications (CDN / DNS / Load Balancing / etc)
• Troubleshooting and root-cause analysis of issues regardless of tool, provider, platform, or language.
• Participate in shared on-call rotation
• Estimate schedules, breaking tasks down to reasonable 1-3 day tasks.

What We’re Looking For

• Bachelor’s degree in Computer Science or equivalent discipline with at least 5 years experience in operations and exposure to software engineering.
• 3+ years of programming experience with one or more relevant languages: Java, Python, PHP, Scala, etc.
• Experience with Infrastructure as code tools: Terraform, CloudFormation; config management/provisioning tools: Ansible, Chef, etc.
• Proficient in multi-threaded design and implementation.
• Troubleshooting and system engineering exposure in UNIX/Linux production environments.
• Developing, running, and/or consuming cloud technologies such as AWS, Azure, Docker/Kubernetes, etc.
• Experience with existing open source projects such as Consul, Kafka, Cassandra, Docker.
• Ability to quickly learn and apply complex subjects and technologies.
• Experience desired with Big Data, streaming technologies, SaaS based environments, Web Analytics
• Excellent interpersonal skills. Excellent English verbal and written communication skills. Highly collaborative working style.

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
• Flexible PTO, 13 company wide days off throughout the year & paid Holiday Shutdown
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference

• Be a Good Person – We have a team of high integrity people you can trust.
• Be Direct With Respect – We communicate directly, even when it’s hard.
• Members Over Metrics – We focus on building an exceptional experience for families.
• High Intensity High Impact – We do whatever it takes to get the job done.

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the erse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value ersity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.

We encourage people of all backgrounds to apply. We believe that a ersity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.

#LI-Remote

Product Operations Manager

Remote, United States

Regular

Product

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

The Ads Product Operations team leads programs where new priority features are validated with users via alpha and beta programs. Running incubation programs is a key way we are able to establish product, operational, and marketing launch readiness, allowing us to test all aspects of our work in advance of prime-time. We’re looking for a passionate Product Operations Manager who can be the voice of the customer during validation and lead launch readiness activities. This role works as the right-hand person to the Product Marketing Manager, Product Manager, and Eng lead, to drive an effective and efficient incubation phase and ultimately drive towards stronger user adoption post-launch.

What you’ll do:

• Project manage delivery and launch of innovative ads technologies i.e. ad formats and ad serving/targeting features, products and solutions.
• Lead multiple projects simultaneously, with aggressive timelines.
• Partner with product marketing, sales, engineering, product, and biz analytics teams to test Pinterest’s new ad offerings.
• Partner on strategy and solutions that may be net new, while also using proven playbooks and checklist for running the end to end program, be it for an alpha or beta.
• Work directly with the Sales team to support advertiser onboarding and campaign setup (including A/B testing).
• Triage, resolve, and escalate bugs identified by advertisers and answer incoming questions from Sales for alpha and beta products.
• Document user feedback and feature requests and assess sales readiness of alpha and beta products.
• Analyze / query / develop product insights to share with cross-functional team members as evidence in support of what is and is not working for customers.
• Address gaps in product readiness and ensure smooth handoff to customer ops / support teams.
• Develop, pilot and drive standardization around new program processes, and leverage tools to accelerate team velocity.

What we’re looking for:

• Demonstrated experience collaborating and influencing cross-functional partners with data to improve end user experience, and launch high quality products

• 5+ years experience in technical operational roles
• Demonstrated experience developing and troubleshooting ad products from an operational lens
• Demonstrated experience developing / updating and evangelizing operational processes to drive efficiency and grow throughput at the team/group/org level
• Solid project management skills
• Working knowledge of SQL, experience deriving meaning from data, and presenting data findings.
• Experience with roadmap, project management, or collaboration tools or wikis like Asana, JIRA, or similar.
• Organizational wizard with strong attention to detail.
• Experience working in a fast-moving environment, managing multiple projects within tight deadlines.
• Action-oriented collaborator who can effectively communicate and work with people across different teams, roles, and functions.
• Ability to operate effectively and autonomously in time-critical ambiguous situations with minimum guidance.
• Excellent written and verbal communication skills, including the ability to work with technical and non-technical iniduals and present at meetings or trainings.

This position is not eligible for relocation assistance.

#LI-Remote

#LI-REX

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

$114,000$200,000 USD

Our Commitment to Diversity:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify [email protected] for support.

Senior Data Engineer

at Demandbase (View all jobs)

United States – Remote

Introduction to Demandbase:

Demandbase is the Smarter GTM company for B2B brands. We help marketing and sales teams overcome the disruptive data and technology fragmentation that inhibits insight and forces them to spam their prospects. We do this by injecting Account Intelligence into every step of the buyer journey, wherever our clients interact with customers, and by helping them orchestrate every action across systems and channels – through advertising, account-based experience, and sales motions. The result? You spot opportunities earlier, engage with them more intelligently, and close deals faster.

As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have offices in the San Francisco Bay Area, Seattle, and teams in the UK and India, and allow employees to work remotely. We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area.

We’re committed to attracting, developing, retaining, and promoting a erse workforce. By ensuring that every Demandbase employee is able to bring a ersity of talents to work, we’re increasingly capable of living out our mission to transform how B2B goes to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the Role:

The compensation range for this role is: $157,250 – $231,000.

This is a data engineering role to create and orchestrate multiple ETL pipelines. The pipelines would ingest data from various sources, transform the data using application specific logic and then load the data to a data warehouse for analytical queries. The main technologies would include Spark, Airflow, ClickHouse, Scala, Python, and SQL.

What we’re looking for:

• 5+ years of experience in functional or object oriented programming
• 2+ years of experience building robust and scalable services in Scala
• Solid knowledge of backend server components, performance optimization, and scaling complex systems
• Able to write idiomatic Scala as well as easily understand existing code written in Scala
• Collaborate with data scientists, and architects to improve the architecture, scalability, stability, and improve performance on ML pipeline deployment
• Build new services and integrations to connect machine learning intelligence with the Demandbase SaaS platform
• Able to build, deploy and monitor a microservice from scratch.
• Able to write complex database queries in SQL.
• Experience with Postgres and any columnar database.

Nice to have:

• Hands-on development experience scaling complex systems

Benefits:

Our benefits include options for up to 100% paid Medical and Vision premiums for employees, flexible PTO policy, no internal meeting Fridays, Modern Health mental wellness platform, and 11 paid holidays and 2 additional weeks where all Demandbase employees take off (the week of July 4th and the week of Thanksgiving). Plus 401(k), short-term/long-term disability, life insurance, and all those good things.

Our Commitment to Diversity, Equity, and Inclusion at Demandbase

At Demandbase, we believe in creating a workplace culture that values and celebrates ersity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every inidual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true ersity and inclusion require ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.

Personal information that you submit will be used by Demandbase for recruiting and other business purposes. Our Privacy Policy explains how we collect and use personal information.

Associate Director, HRIS

Locations

US-REMOTE-DC

USA-Remote (Any)

US-REMOTE-NC

Time Type: Full time

Job Requisition Id: Requisition – 2023200966

Job Summary:

This position is responsible for providing vision, leadership, planning, project coordination, and management for the development of a cost-effective Human Resource Management System (HRMS) for the organization’s cloud Enterprise Resource Planning (ERP) system Workday while concurrently facilitating efficient operations to meet current and future business needs within the organization. Responsible for analyzing and directing all functional related activities within the scope of the HRMS. This position is accountable for ensuring continuity and successful delivery of functional services to users throughout the organization in the areas such as global payroll, talent management, recruitment, etc.

Accountabilities:

• Build and maintain a strong HRMS team through effective recruiting, team building and succession planning.
• Develops practices to ensure data integrity, security and quality using technical expertise to provide recommendations for system configuration and upgrades.
• Promotes proactive approaches using HRMS to solve business needs/problems and enhancing the understanding and acceptance of HRMS capabilities.
• Manages upgrades and testing of HRMS system.
• Plans, budgets, and forecasts HRMS needs and applications.
• Partners with business owners to define and develop requirements, re-engineer current processes, and implement tools to support Human Resources initiatives in Workday and other Human Resources systems.
• Ensures that the tools are client-focused, user-friendly, and flexible to adapt to changes in the business environment.
• Manages HR development initiatives by leading the collection and documentation of business requirements from HR business partners, leading the design and execution of test plan where applicable and leading the collection of sign-off from HR business partners for implementation.
• Partners with HR business owners and ISS partners to develop and implement HR technologies.
• Oversees all work requests initiated by HRIS.
• Provides direct support to all Human Resources administrators on an as-needed basis; evaluates problems and offers solutions.
• Assists in developing and planning system enhancements and future rollouts.
• Manages/prepares annual audit reviews.
• Oversees the planning and execution of table and program design/maintenance, documentation updates, system security administration, query facilities, and reports.
• Manages HRIS user access profiles and organizational structural changes.
• Designs/maintains operator and query system security.
• Communicates system changes, upgrades and general information to staff and end-users.
• Facilitates both formal and ad hoc Workday HR query training to users while overseeing other HRIS content and training curriculum.

Applied Knowledge & Skills:

Comprehensive knowledge of concepts, procedures, and practices or Human Resources and Human Resource Management Systems.

• Excellent oral and written communication skills.
• Excellent quantitative and analytical skills.
• Strong critical thinking and problem solving skills.
• Ability to analyze and interpret data, identify errors and prepare reports.
• Ability to influence, motivate and collaborate with others.
• Must be able to read; write and speak fluent English.

Problem Solving & Impact:

• Problems are complex and require analysis of situations and data with evaluation of various factors.
• Exercises judgment within broadly defined practices and policies to select methods and techniques to obtain results.
• Decisions and actions may cause delays and affect a business unit or functional area within a department.

Supervision Given / Received:

• Manages staff and develops operational objectives and assignments to achieve department and organizational goals.
• Plans procedures, budgets, training and resources with management to achieve strategic goals.
• Typically reports to a Director.

Experience:

• Typically requires 10+ years of HR management and systems experience including Workday HCM/Payroll and other talent management and applicant systems.
• Strong interpersonal skills, ability to prioritize work, excellent organization skills, ability to improve processes. Strong project management skills. Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
• Strong working knowledge of Human Resources field.
• Preferred Education and/or Experience:
• Master’s degree or its international equivalent in Human Resources, Information Systems or related field.
• Certification in Human Resources
• Prior work experience in a non-governmental organization (NGO).
• Workday HCM and Payroll experience preferred.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 – 25 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• Less than 10%

The expected hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.

Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

Hiring Salary Range: $135,000 – $180,000

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

About Us

FHI 360 is a global organization that mobilizes research, resources and relationships so people everywhere have access to the opportunities they need to lead full and healthy lives. With collaborations in over 60 countries, we work directly with local leaders to advance social and economic equity, improve health and well-being, respond to humanitarian crises and strengthen community resilience. We share data-driven insights and scalable tools that expand access and equity so communities can effectively address complex challenges, respond to shocks and achieve thriving futures.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Title: Senior, Software Engineer, Unity

Location: Remote (US & Canada based)

Job Description

The Solutions Design team is seeking a Senior Software Engineer to deliver first-party applications that demonstrate the capabilities of the Magic Leap platform. We need a strong technical contributor with both breadth and depth of technical skills and a passion for 3D interaction. An ability to learn fast and deliver quickly, along with a relentless desire to improve and overcome challenges, is essential. You must have experience shipping Unity-based 3D graphics applications with polished user experiences. You will have the opportunity to work with the user experience team, systems engineers, and application developers. The qualified candidate will be a team player who can collaborate cross-functionally to define, design, and ship new features.

Qualifications:

• 5+ years combined programming skills
• 3+ years experience developing on the Unity3D platform using C#
• Experience with Android development
• Experience with C++ required
• Able to build libraries, middleware, and applications
• Knowledge of Client-Server Architecture as well as an understanding of networking and multithreading
• Experience working with third-party libraries, frameworks, and APIs
• Experience in network debugging and data serialization
• Solid understanding of the full mobile development life cycle
• Exceptional ability to write clean, fast, reliable, and highly scalable software
• Good understanding of 3D Math and 3D Graphics

Nice to have

• Experience with XR: Augmented Reality, Mixed Reality, Virtual Reality
• Experience with OpenGL, Vulkan or other 3D graphics libraries
• Experience with 3D shaders
• Experience with UI design and collaborating with UI/UX designers

Education:

• BA/BS in Computer Science or equivalent experience

Additional Information:

• All your information will be kept confidential according to Equal Employment Opportunities guidelines

#LI-REMOTE

Our salary ranges are determined by role, level and location. In addition to salary, Magic Leap offers a discretionary bonus, equity, and a fully comprehensive benefits package for eligible employees.

US Base Salary Range

$123,000$172,000 USD

Technical Support Manager

Location: Americas Remote

Hi, I’m Caitlin, a Technical Support Manager at Customer.io. I’m looking for a Technical Support Engineer to join our growing team based in the Americas.

As a Technical Support Engineer, you’ll be communicating directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds with experience communicating technical tasks mostly over email – a strong ability to communicate in writing is more than nice to have.

On day-to-day, you’ll triage a ersity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You’ll also help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) – so it’s key to bring your passion to customers and help solve their problems to advocate for product improvements.

Today, our Technical Support team is powered by Help Scout for ticketing, Github Issues for bug tracking, and Zapier for automating support team workflows. We support our customers through email and live chat. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues.

Interested in growth opportunities? So are we. Our Technical Support Team has a variety of career paths, such as our Engineering, Product, or Customer Success Teams. We’re in search of folks who want to develop professionally as Customer.io grows.

What we are looking for:

• Located in North America (Canada, USA, Mexico) in the Pacific or Mountain time zones
• Experience in a technical support role and/or customer-facing role
• Familiarity or comfort with offering live channel support
• Experience with supporting mobile applications or in-app software
• An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript too, that’s even better!
• Excellent written and verbal communication skills
• Be motivated with a self-starter attitude
• Previous work for a SaaS company, or an understanding of technical platforms
• Ability to work in a fast-paced, team environment
• Experience with the Marketing Automation industry a plus or supporting email marketing/business communication tools!
• Bonus if you have community moderation and knowledge-base management experience
• This role is a full-time role, based on working 8 hours during your allotted shift days
• Weekend rotation is shared across the team and happens approx 1 x a quarter or less. For weekends worked, you get 2 weekdays off in exchange. This means working weekends like a normal weekday – full day in the queue.

About you:

• You love technical problem-solving and demonstrate curiosity.
• You enjoy helping others with your technical knowledge and take pride in your work.
• You see every support interaction as an opportunity to improve the customer experience.
• You take ownership of delivering results and get satisfaction from getting things done.
• You’re passionate about learning new things.
• You’re not afraid to ask questions if you’re confused about how something works.
• You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes.

About Customer.io

Our mission at Customer.io is to power automated communication that people like to receive. Today over 5,200 internet businesses use Customer.io to manage, send, and track performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

We are offering a starting salary of $70,000 USD depending on experience and subject to market rate adjustment.

Benefits at Customer.io include:

• Unlimited PTO – we encourage 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 100% medical, dental, vision, and supplemental insurance for you and your dependents
• 16 weeks of paid parental leave – for birth, adoption, or foster care
• 401k retirement matching – up to 5% dollar-for-dollar match to retirement contributions
• Health and wellness allowance – Up to $200 USD per month that can be used for your healthy living needs, including gym membership, acupuncture, massage, or bike repairs
• Home office stipend – Up to $2,000 USD to help you get your home office set up so you can do your best work
• Internet + cell phone reimbursement – Up to $200 USD per month for your internet and cell phone plans
• Co-working space reimbursement – Up to $300 USD per month for those times you’d prefer to work in a co-working environment
• Learning + development – Up to $2,000 USD reimbursement per year to use on conferences, books, classes, or workshops – anything that will help you develop your skills
• 1 month paid sabbatical after four years at Customer.io – to treat yourself to a vacation or spend however you choose
• Opportunities to meet in person with your peers throughout the year
• Flexible schedule, work anywhere you want! – as long as you have a reliable internet connection and some overlapping work time with your manager, you can work where and when you want

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on erse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Join us!

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

How to apply

Apply at the link below and tell us why you’re interested in the position! We plan to respond to all applicants with a status update about your application.

Here’s what you can expect from our hiring process:

1. 30-minute video interview with Maria Diaz, Recruiter
2. 45-minute video call with Caitlin Boatright, Technical Support Manager
3. A take-home assignment to prepare for your next interview
4. 60-minute video call with potential teammates to go over the take-home assignment
5. 30-minute video call with Michelle, Director of Technical Support

Customer Insights Coordinator

REMOTE

MARKETING

FULL-TIME

Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog’s nutritional needs, and deliver directly to our customers’ doors. Through Ollie’s carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives.

As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members.

Ollie’s Customer Insights Coordinator will work under the Senior Member Experience Manager to help capture the valuable perspectives of Ollie members. You will form a deep understanding of our customers by exploring their behaviors and mindsets across qualitative and quantitative research approaches. You will assist with reporting on insights across the organization, and will also help track insights across the broader pet food space. You’re passionate about Ollie’s potential to improve the well-being of pets everywhere, and will equip yourself and others across the organization with insights to fuel our next phase of growth.

This role is based remotely in the US and will report directly to the Senior Member Experience Manager.

What You’ll Do:

• Collaborate with Member Experience team members and other stakeholders to understand business needs & recommend approaches to collecting insights.
• Assist the Sr. Member Experience Manager in survey & questionnaire writing. This could include collecting insights on Ollie’s recipes and products, new feature releases, and/or various other touchpoints across the member lifecycle.
• Build all surveys in Ollie’s survey platform (Typeform), QA surveys, and work with CRM channel owners to determine the best approach for distributing surveys for quickest results & maximum response rate.
• Maintain ongoing surveys by tracking responses, distributing incentives where applicable, and continually looking for opportunities for improvement.
• Assist in analysis of insights by coding open-ended responses, performing basic analyses, and collaborating on powerful reports to be shared across the organization on a monthly and ad-hoc basis.
• Stay up-to-date on the pet food space by following competitors & industry outlets, and sharing findings with relevant parties.

Who You Are:

• You have an understanding of qualitative & quantitative research approaches and the use cases for each. Formal experience conducting research is not required, but interest in the consumer insights space is a must.
• You have the ability to “find the story” by gathering information to be synthesized into a meaningful message.
• You have experience conducting data analysis via Excel/Google Sheets, and/or a desire to grow analytical skills.
• You have strong communication and writing skills, with a keen attention to detail.
• You have a self-starting attitude with a high EQ and desire for growth & development.
• You are able to work collaboratively and take feedback from the Sr. Member Experience Manager and other stakeholders
• You are interested in the pet industry, with an eye towards understanding how competitive brands are evolving to meet buyers’ needs.
• You are able to help manage multiple projects simultaneously and prioritize tasks to meet deadlines in a fast-paced environment.
• You have a degree in marketing, business, or related field.

What You’ll Get:

• Competitive pay and a stake in the company
• Sponsored 401k program with employer match up to 4%
• Comprehensive health coverage including medical, dental and vision
• Flexibility to work remotely
• Unlimited vacation policy that you’re actually encouraged to use
• Paid parental leave
• 1-week paw-ternity leave for new dog parents
• Free Ollie subscription
• Inspiring pack members!

If you’d like to stand out, tell us in your cover letter why you’re interested in joining Ollie and how your skills match the responsibilities detailed in this posting.

Ollie embraces ersity and equal opportunity. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. Ollie is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For iniduals with disabilities who would like to request an accommodation, please include that in your application.

Technical Support Coordinator

Remote within the US

About Us

KeyMe is revolutionizing lockout solutions for homes, cars and businesses. Via artificial intelligence and robotics, KeyMe allows users to store, share, and duplicate their physical keys and RFID cards. Fully automated self-service key duplicating kiosks can be found in over 4,000+ locations across the country in major retailers such as Bed Bath & Beyond, Kroger, Rite Aid, 7-Eleven, Menards, AutoZone, and many others.

Additionally, KeyMe offers customers a one-stop solution for all their locksmith needs ranging from lockouts and re-keys to complex installations and custom jobs. All KeyMe locksmiths have extensive experience and are fully vetted to ensure our customers receive the utmost quality experience. With upfront set pricing, customers know they will never be confronted with last minute charges. KeyMe’s smart routing gives customers the ability to monitor their Locksmith’s arrival, job progress, and receive instant receipts. KeyMe is providing unrivaled service quality, prices, and customer experience into the $12B/yr locksmith industry.

KeyMe is an exciting, well-funded (over $150M raised to date), tech company that is solving real consumer pain points. KeyMe is proud to have an open, collaborative and relaxed atmosphere where bright professionals work hard and enjoy what they do. With the added benefit of a friendly, flexible and creative working culture, you’ll be joining a forward-thinking, expanding team to continue opening doors for our customers.

We’re committed to providing a erse, equitable and inclusive workplace where team members from all backgrounds, ethnicities, cultures, and experiences feel welcome and thrive. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.

About the Role

As a Technical Support Coordinator, you will be responsible for calibrating our kiosks. You will have access to a wide variety of tools and technologies that keeps our fleet of kiosks healthy, become the go to person for troubleshooting kiosk hardware and software.

What You’ll Be Doing

• Use proprietary tools to provide technical support to our large fleet of kiosks
• Promptly follow the escalation procedures and ensure quality resolution is achieved
• Analyze and aggregate data from a variety of sources, and help improve engineering and business processes.
• Actively contribute in enhancing our knowledge base

How We Know You Can Do It

• Knowledge of Linux command-line and scripting languages (python or bash)
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
• Exceptional analytical and problem solving skills
• Must be able to multi-task and thrive in a fast paced environment
• Outstanding communication and interpersonal skills
• Must be willing to work a flexible schedule including holidays and weekends
• One year of Linux experience (preferred)

What You’ll Get

• Compensation package that includes base pay and stock options
• Health, dental, and vision insurance
• Remote budget to set up your home office and internet stipend
• 401K plan with match
• PTO
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)

Technical Writer II

Location: Remote US

Within Fender Musical Instrument Corporation‘s (“FMIC”) global Engineering / R&D team, we are focused on delivering excellence to the business and our customers by promoting collaboration, building trust, and setting high standards. Our mission is to support and enable the makers who fuel the pursuit of musical expression. We are currently searching for an exceptional Technical Writer II to join our team.

We are searching for a Technical Writer II to join our team. The writer will oversee the creation, production, and maintenance of outward-facing user manual documentation for PreSonus products. The writer works closely with Product Management to ensure the communication style fits the target audience’s needs as well as the accuracy of the information being disseminated.

What you’ll do:

• Creates user content for Product User Manuals, Software, and Hardware
• Creates user content for Studio One User Manuals
• Create scripts for support videos as needed
• Ability to research complex topics and write about them proficiently and in an understandable, easily digestible format
• Works closely with Product Management and QA to ensure the technical accuracy of all documentation
• Adheres to Project Management tools to deliver production files on time
• Coordination of any translation of manual content required
• Maintain a professional work attitude in a highly cross-functional team
• Other duties as assigned

What you bring:

• 3+ years of technical writing experience
• Exceptional verbal and written communication skills
• Must have a thorough knowledge of recording and live sound hardware and software products, including Digital Audio Workstations, plug-ins and virtual instruments.
• Must have advanced skill with Madcap Flare
• Must have intermediate skill with JIRA, Confluence, and Adobe Creative Cloud
• Must have exemplary writing skills
• Must be motivated to continue to learn and interest for the industry
• The ideal candidate will have a passion for audio and, specifically, for PreSonus products

About Fender Musical Instruments:

FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position. “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work. Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case. Subject to the foregoing, the current pay scale for this position is $19.78/hr – $39.56/hour.

Director of Operations, Support

CHESS

About Us

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

We are a team of 600+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 125M+ chess players worldwide with the best possible product, content, and tools to serve the community!

We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.

About You

You have experience in customer support operations or community management at scale and understand how to implement the right tools and workflows to meet our high volume of member requests. You’re a passionate community member or chess fan (no matter your rating!) and believe in our mission of sharing joy through the game. You will work with the Director of Support to ensure that our support operations are efficient, effective, and provide an outstanding experience for our members.

What you’ll do

• Develop and optimize Support workflows to ensure timely and effective responses to member requests
• Identify and implement new tools and technologies to improve the efficiency of the Support department
• Monitor and analyze Support metrics to identify trends and areas for improvement
• Provide guidance and support to the Support team on best practices and processes
• Partner with the Director of Support to create and execute a long-term strategy for the Support department

Preferred Skills

• 5+ years of experience in customer support operations at scale
• Strong technical skills and experience with email-based support programs
• Ability to work independently and lead cross-functional projects
• Excellent analytical and problem-solving skills
• Experience working with Helpscout a plus
• Programming skills (JS, CSS, etc) a bonus
• Strong collaboration and communication skills working in a fully distributed team
• Sense of ownership and responsibility

About the Opportunity

• This is a full-time or contract position
• We are 100% remote (always have been, always will be!)
• This is open to applicants anywhere!

Principal Cloud Infrastructure Engineer

at Stitch Fix

REMOTE, USA

ABOUT THE TEAM

The Cloud Platform Team is within the Platform organization, whose mission is to enable excellence across the organization by taking full advantage of AWS capabilities in a uniform way to provide critical core services. This team is responsible for evolving our AWS usage along with common services needed by the entire department, such as cluster management, configuration and secrets management, and deployments. We’re looking for engineers who are motivated to take full advantage of what cloud providers offer, but are also passionate about building other services and tools that complement cloud offerings and ensure departmental productivity.

ABOUT THE ROLE

In this role you’ll be organizing and improving our usage of core AWS services, as well as building additional infrastructure and tools to support our work in the Platform department. The team’s charter is to manage and support infrastructure and tooling that are likely to be used by all of the Platform organization. The team will be responsible for developing, configuring, instrumenting, and managing change for the following within the Platform team:

• Core AWS organization: VPCs, security groups, cluster provisioning
• EKS cluster management and future vision
• Base AMI and docker images
• Automation and Deployment of infrastructure
• Infrastructure as code tool (e.g Terraform) that you can version, reuse, and share
• Common concerns including monitoring infrastructure and configuration management

The role is an ideal fit for engineers who enjoy a mix of coding and development along with managing infrastructure. As an early member of our team, you’ll help us shape its role within the Platform organization, and enable the team to expand responsibilities and set our vision for the future.

YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…

Some typical projects you might work on include (but aren’t limited to!):

• Management of various compute clusters including EKS and developing the future vision for their use
• Develop tools and services for provisioning and managing AWS resources and provide common instrumentation for monitoring
• Consolidate deployment infrastructure and base image building and usage (including AMI and docker images)
• Manage common concerns for platform including monitoring infrastructure and configuration management, which can include building custom services and tools as well as leveraging 3rd party tools
• Organize and plan for core AWS resources including VPCs, security groups, and cluster provisioning
• Many of the changes we need would also benefit others in the big data community. You’ll have the opportunity to contribute back.

WE’RE EXCITED ABOUT YOU BECAUSE…

• 5+ years of software development and infrastructure experience with significant contributions
• 3-4 years of experience working with AWS or other cloud providers, especially with provisioning resources and change management
• Programming and development aptitude, along with a commitment to high code quality.
• Comfortable designing, building, and deploying common infrastructure such as monitoring and configuration/secrets management.
• Organizational ability to consolidate requirements from multiple sources and develop common solutions for the entire Platform organization.
• Strong communication to collaborate with other platform team members on common technical concerns and evangelize new ideas.
• Natural curiosity and tendency to get excited to dig in and understand how things work.

WHY YOU’LL LOVE WORKING AT STITCH FIX…

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of erse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

ABOUT STITCH FIX

We’re changing the industry and bringing personal styling to every body. We believe in a service and a workplace where you can show up as your best, most authentic self. The Stitch Fix experience is not merely curated—it’s truly personalized to each client we style. We are changing the way people find what they love. We’re disrupting the future of retail with the precision of data science by combining it with human instinct to find pieces that fit our client’s unique style. This novel juxtaposition attracts a highly erse group of talented people who are both thinkers and doers. This results in a simple, yet powerful offering to our customers and a successful, growing business serving millions of men, women and kids throughout the US and UK. We believe we are only scratching the surface and are looking for incredible people like you to help us boldly create our future.

COMPENSATION AND BENEFITS

Our anticipated compensation reflects the cost of labor across several US geographic markets, and the range below indicates the low end of the lowest-compensated market to the high end of the highest-compensated market. This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.

Salary Range

$218,000—$232,000 USD

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Senior Systems Engineer – Live and On Demand Video Delivery, Prime Video Delivery Technology

Job ID: 2388484 | Amazon.com Services LLC

Are you excited about the online streaming future of the NFL, French Open, UEFA Champion’s League, and English Premiere League? That’s just half of it! We are also the home of The Expanse, The Boys, Lord of the Rings, and the largest streaming content library in the world. Delivery Technology is responsible for making sure every byte of video gets to our millions of customers globally, at the highest quality possible. We are growing rapidly and looking for talented Engineers who are up for one of the biggest challenges in the video streaming business live-streaming millions of concurrent streams and delivering high-quality content to millions of users WW on demand.

As a Senior Engineer on our team, you will define the technical architecture and drive the team to build systems that serve billions of requests per day, exabytes of video content downloaded every day, with ultra-low latency design, high reliability and low operational overhead. We leverage Amazon Web Services (AWS) technologies including AWS CloudFront, EC2, S3, DynamoDB, Lambda, Kinesis, Athena, and internal AWS incubator technologies.

Successful candidates have a solid background in distributed system design, service-oriented architecture, network architecture, and video streaming technologies. They have experience owning and maintaining highly-available, mission-critical systems. Experience is preferred in large-scale networking, CDNs, streaming technologies, and massive scale systems. Equally important is the ability to multi-task, invent, create reliable and maintainable systems, and find creative, scalable solutions to difficult problems. We’re building a next generation intelligent content traffic routing platform and are looking for technology leaders to help make that vision a reality. Message me to learn more about our amazing team!

Key job responsibilities

Ownership: Work on real world problems at a global scale, delight millions of customers with high quality playback experience, and own end-to-end production systems and its long term architecture. You get to learn the inner workings of an agile team, what it means to own projects and milestones, and how to get things done in Amazon. You will influence the direction of our technology impacting all Prime Video customers on thousands of device types worldwide.

Nature of Work: Design flexible and scalable solutions to real world customer challenges, work on complex engineering problems in large-scale computing utilizing experience in content delivery networks and enterprise-scale networking. You will have a solid support network of Senior and Principal Engineers, that help you be successful in the day-to-day and in the long-term.

A day in the life

Team: An opportunity to influence the video delivery engineering team, building secure, reliable, and scalable features. You will work with an energetic team to maintain and enhance a system that delivers prime video live and on-demand content to millions of delighted customers world-wide. You would enjoy working with peers that get along well with each other, have fun together, and genuinely care about helping each other grow professionally.

Mentoring: Collaborate with Principal Engineers and Senior Leaders with deep knowledge in the Playback and Delivery technology domains. Apply the lessons learned to mentor peers & junior engineers. You will have the opportunity expand your horizons, mentoring engineers across the organization and expanding your influence as a technical leader. With an open-minded team such as ours, you will have an eager-to-learn unit of peers with whom you get to grow mutually.

About the team

Customers love Prime Video for the wide selection of media titles and the value for money it offers. We make it easy, convenient & secure to deliver on-demand and live media content to Amazon customers. To make this all happen, we own and build mission critical services with security and low latency at its core. Our engineers work on systems that form the underpinnings of all media delivery in Amazon, and solve complex engineering problems with broad customer impact.

We are the underpinnings of all of Amazon Video. We own the complex and challenging action of delivering every fragment of video that Prime Video streams to our customers at the highest possible quality. We do everything that enables the Watch Now button to deliver a smooth playback experience to over 100 million customers across a variety of devices and content types. We run services that handle billions of requests per day, exabytes of video content downloaded every day, with high reliability and low operational overhead, offering a latency experience of 1ms or less.

BASIC QUALIFICATIONS

• 5+ years of non-internship professional software development experience
• 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 5+ years of systems design, software development, operations, automation, and process improvement experience
• Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production
• 2+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience
• Experience in mentoring, leading, or managing more junior engineers
• Deep experience in at least one of the following areas: Content Delivery Networks, Large-Scale Networking, Cloud Infrastructure Management.

PREFERRED QUALIFICATIONS

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Bachelors degree in Computer Science, Systems Engineering, or equivalent

Amazon is committed to a erse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For iniduals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,400/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Job details

US, Virtual

Prime Video

Software Development

Title: Senior DevOps Engineer

Location: Reston, VA, US, 20191

Work Area: Software-Development Operations

Expected Travel: 0 – 10%

Career Status: Professional

Employment Type: Regular Full Time

Additional Locations: Virtual – USA

We are seeking a Senior DevOps Engineer to join our rapidly growing technology team. The successful candidate should have a minimum of 5-10 years of experience in a similar role and be proficient in managing cloud infrastructure and services, particularly in environments that use Git, Terraform, and Kubernetes. Knowledge in deploying SAP Ariba and familiarity with Kafka, Hadoop, and Cassandra are considered significant pluses. The candidate should be passionate about automation, system efficiency, and security. The inidual in this role will lead our efforts to design, automate, and optimize scalable systems, and will help solve complex system issues.

Responsibilities:

• Lead the development, maintenance, and improvement of our continuous integration/continuous delivery (CI/CD) pipeline using cloud services and automation tools.
• Use Terraform for advanced cloud resource provisioning and management.
• Implement automated infrastructure capabilities like backups, security tools, monitoring.
• Design and implement scalable cloud-based services to support our development teams.
• Collaborate with developers to optimize the application development workflow.
• Troubleshoot complex system issues and provide technical support to the team.
• Implement and advocate for industry best practices for system hardening and configuration management.
• Deploy and manage containerized applications using Kubernetes.
• If necessary, deploy and maintain SAP Ariba in cloud environments.
• Stay current with industry trends, making recommendations as needed to help the company excel.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field or equivalent work experience.
• 5-10 years of experience as a DevOps Engineer or similar software engineering role.
• Proficiency with Git, Terraform, Kubernetes, and other infrastructure automation toolsets.
• Expertise with cloud services (e.g., AWS, Google Cloud, Azure) and deep understanding of their offerings.
• Significant experience in network, server, and application-status monitoring.
• Proven ability to lead software-automation production systems.
• Excellent problem-solving and troubleshooting skills.
• Deep understanding of scalable computing systems.
• Strong communication skills and ability to explain protocol and processes with team and management.

Nice to Have:

• Experience with deploying and maintaining SAP Ariba.
• Knowledge of distributed data processing systems such as Kafka, Hadoop, Cassandra.
• Certification in AWS, Google Cloud, or Azure.
• Expertise in scripting languages such as Python, Bash.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $113,900 – $239,300 USD.

Senior Data and Evaluation Manager

Remote #2247

Atlanta, GA Area of Interest: Research Position Type: Full-time

Position Description

This is a remote position and can be based anywhere within the U.S.

Job Summary

The Senior Data and Evaluation Manager supports the development of a strategic vision for monitoring and evaluation of the ACS National Roundtable & Coalitions team, and specifically leads data collection and analysis for CDC Cooperative Agreements. Day-to-day this position will manage a portfolio of work including the ACS Comprehensive Cancer Control (CCC) Initiative and additional grant funded and internal national partnerships programs. This position works collaboratively with internal and external stakeholders, including CDC, to update and implement the 5-year evaluation plan for the cooperative agreements. This position will provide evaluation tools, training, and technical assistance to ACS staff implementing interventions with CCC partners. This is a grant funded position funded through July 2024, and reports to the Director, Data & Evaluation.

Major Responsibilities

• Supports the development and implementation of mixed methodology evaluation plans for the cooperative agreement and ACS National Roundtables working closely with the program directors, ACS staff, and evaluation contractors.
• Develops, implements, and monitors data collection and quality control systems and processes.
• Creates, tests, and updates data collection forms and qualitative inquiry guides as needed in collaboration with the CDC and national stakeholders.
• Provides training and technical assistance on data collection and monitoring tools and activities to program partners, ACS Community Impact staff and others engaged in the delivery of the interventions.
• Manages the collection and storage of project data, including creation of database structures. Facilitates the collection of qualitative data including focus group or key informant interview moderation and transcription.
• Utilizes and informs standardized procedures to implement Salesforce data entry and reporting across the Roundtables & Coalitions team. Provide support and technical assistance to team members
• Analyzes project data using appropriate methodological techniques and interprets results in various formal and informal formats, such as reports and presentations. This includes statistical analysis of simple quantitative data or qualitative analysis techniques (i.e. content analysis, narrative analysis, or grounded theory approaches)
• Designs and develops monitoring tools and dashboards with data visualization software (i.e. Tableau, Power BI) to share program results.
• Develop products to share relevant and timely programmatic stories (i.e. success stories, case studies, infographics on program highlights).
• Participates in preparing monthly, quarterly, and annual reports on project accomplishments.
• Serves as program lead for responding to internal and external data requests.
• Continually identifies and implements opportunities to improve data systems and processes.
• Coordinates across ACS National Roundtable & Coalitions initiatives to promote strategic alignment of data systems and processes.
• Conducts performance monitoring and continuous quality improvement of the program’s capacity building assistance plan with the evaluation director and the evaluation contractor.
• Attends periodic meetings and trainings in Atlanta, GA, primarily, but other locations as needed.
• Performs miscellaneous job-related duties as assigned.

Position Requirements

Formal Knowledge

• Advanced degree (master’s or doctorate) in public health, behavioral sciences, health education, sociology or other science discipline where mixed methods or qualitative data management and data analysis are key professional skills required.
• Candidates with a bachelor’s degree in public health, evaluation, behavioral sciences, health education, sociology or equivalent, with 5+ years of relevant mixed methods or qualitative data management, analysis and reporting experience will be considered.

Skills:

• Specific knowledge related to cancer control data preferred.
• Specific knowledge related to Collective Impact preferred.
• Demonstrated capability to logically develop data processes and provide a clear written and graphical description of the process.
• Demonstrated ability to visualize and present data for dissemination with limited supervision and attention to details.
• Demonstrated ability to interact, collaborate, plan, and effectively communicate with customers of various backgrounds, technical expertise, and goals.
• Demonstrated ability to present technical topics effectively to groups of erse size and backgrounds.
• Demonstrated ability to interact and effectively communicate with multiple project leads virtually.
• Demonstrated ability to set and meet deadlines and maintain schedules for deliverables related to multiple project component.

Required knowledge, experience, and, proficiency in:

• Creating summaries and reports using data visualization tools (i.e. Canva, Tableau, PowerBI or similar tools).
• Creating and manipulating data tables in Microsoft Excel or similar tools.
• Data analysis using a professional analytic software package for quantitative analysis (R, Stata or similar tools) or qualitative analysis (MaxQDA or similar tools).

Optional/desired: Knowledge or experience with REDCap, Salesforce, Adobe Pro, or similar tools.

Special Mental or Physical Demands:

• Capacity to travel up to 15% time.
• Position is remote.

The starting rate is $70,000 – $83,000. The final candidate’s relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

Title: Expert AI Data Trainer (Mathematics)

Location: Worldwide – Remote

Expert AI Data Trainer

Start a career in tech: Join the team that’s supporting the latest cutting-edge AI language models.

Website | Video Demo | Core Values

The Business Context

You already use AI in many ways like deciding what products and services to order and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with: finding medical diagnoses, teaching you about scientific research, and calculating the complexities of any function.

But, like humans, algorithms are what they eat. They’re only as good as the rules they know and the data they’re trained on. We’re the team that helps model these behaviors.

The Role

As an Expert AI Data Trainer, you will be working closely with a team of other expert trainers, with language models, within protocols developed by the world’s leading AI researchers training the AI to solve complex problems or comprehend concepts using conversations in natural language. Think of it like being a subject matter expert and a coach influencing the way the AI model behaves and processes information in challenging or not so common situations.

The goal of this AI is to be a safe, accurate, widely knowledgeable, and beneficial conversation partner to the world for a wide variety of purposes. Your job is to train, evaluate, and test the AI’s knowledge, capabilities and conversation skills, continuously to achieve its purpose.

Experience

• Masters/PhD in one or more major areas (STEM or other sciences)
• Background in Math strongly preferred
• Coding/Programming experience
• Research experience
• Teaching experience strongly preferred

Day in and day out, you will:

• You’ll spend the bulk of your time chatting with the AI, helping it analyze swaths of subject areas and distinguish between what is presented as fact vs. context vs. patterns of behavior.
• You will continuously evaluate the AI according to those criteria and our training methods. For example, you will be discerning the accuracy of the facts that the AI is outputting, but also the accuracy with which they interpret them.
• You’ll spend substantial amounts of time actively trying to break the AI by forcing mistakes and improving the way these AI models recover. This is absolutely critical to its safety, accuracy, and use. You’ll document breaks and have the opportunity to recommend improvements to the training methods themselves to both our team and our client.

The Person

This is a technology job that accommodates people from erse educational and professional backgrounds but with a balanced mix of subject matter expertise, higher studies, research experience and teaching/tutoring experience. The role relies more on your competencies than your formal experience making it a rare opportunity that’s perfect for those looking to apply their knowledge in the AI space, career transitioners, and those seeking an exciting encore career.

You’re the sort of person who is exceptional at listening and reading for ground-level facts and intended meaning, and you can explain the inferences you made to link the two. Basically, you’ve got the metacognitive awareness to show your work.

Compensation & Career

Compensation

This role pays between $20-$30 / hour to top applicants anywhere in the world. The schedule is flexible and work is around 15-20 hours / week based on your availability.

Life & Career

The work is steady, the hours are flexible, the work is enjoyable, and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands. We’re keen to share more in interviews.

AI Product Manager

GLOBAL REMOTE 

PRODUCT

FULL-TIME

REMOTE

We are looking for an AI Product Manager to lead the exploration, research and implementation of AI technologies within our product. This product manager will identify areas of our product that can be enhanced by AI and work with designers and engineers to implement AI solutions.

Rainforest QA has a long standing pedigree of leveraging AI and ML in our product and our goal is to build on the technologies we have to extend and enhance our product capabilities through the use of AI.

Rainforest QA is a distributed company full of smart, capable people from around the world who enjoy working together to make our customers successful.

Our mission is to make it painless for every software team to measure and improve product quality. We’ve built our no-code test automation platform for developers and product managers who want to catch more bugs without slowing down the release process. Unlike most test automation, the platform requires zero code to write, run, and maintain end-to-end tests. Our customers love us because we allow them to release product updates more quickly while maintaining a high-quality user experience.

Role

• Research into AI technologies available, gain a deep understanding of these technologies and determine what may be applicable to the Rainforest product.
• Build prototypes to demonstrate feasibility of AI technologies.
• Design solutions which will deliver real business value leveraging cutting edge AI & Intelligent Automation technologies.
• Create thought leadership that articulate our perspective on AI & Intelligent Automation in our industry.
• Develop tools and services for the practical application of AI to address business problems.
• Assist product squads in implementing AI solution.
• Leverage data available to train AI algorithms, improve the accuracies of these algorithms within the Rainforest application.

Preferred Experience

• 3 years in an AI engineering / consulting / PM role delivering AI solutions to internal or external customers.
• Bachelor’s degree in Computer Science or related technical field, or equivalent practical experience.
• A demonstrable experience of designing and implementing AI solutions to deliver real business value.
• Able to own and drive the AI Strategy initiatives and track the outcomes by liaising with stakeholders.
• Must have solid background and understanding in AI & Intelligent Automation.
• Fantastic active listening and communication skills.
• The ability to collaborate and communicate effectively live and asynchronously.
• A strong sense of autonomy, ownership, and comfort with a fast-paced startup.
• Someone who is curious and committed to innovation, continuous learning and growth.

What’s in it for you

• The chance to make a meaningful impact on the company’s growth as the first solutions engineering hire.
• A unique opportunity to collaborate cross-functionally and help us enhance our product through the use of AI technologies.
• Smart, collegial coworkers from many countries and backgrounds who care about their work and each other.
• Excellent employee benefits. (Scroll down to get the deets.)

What Rainforest offers

• Competitive salary plus equity.
• 100% company-paid medical, dental, and vision insurance coverage for employees, 75% for dependents (U.S., only).
• Unlimited paid time-off (PTO).
• A weekly allowance for lunches and a monthly allowance for remote office supplies or personal development.
• Semi-annual company off-sites in exciting destinations around the world.
• 12 weeks of paid maternity leave and 8 weeks of paid leave for supporting parents (U.S., only).
• 401k (U.S., only).

A note on ersity and inclusion

At Rainforest we believe that erse teams improve our business. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Data Scientist – Pricing & Analytics, Fintech

Remote-US 

Fintech – Data Science

Full-Time

Remote

THE ROLE:

Leveraging data to solve customer problems is in Hopper’s DNA. While this began with helping customers save money by booking at the best time with our Price Prediction tool, we’ve also used data to build a suite of novel Fintech products that help customers save money while traveling.

You will be focusing on solving data and engineering problems that allow Hopper to offer products that help our customers navigate common travel headaches (like flight delays, cancellations, or price anxiety), and ultimately get where they want to be. This role will touch all of Hopper’s fintech products but focus on our Flexibility (including Cancel for Any Reason, Change for Any Reason, and Leave for Any Reason) and Price Freeze products.

This role has a tremendous impact on the vision and success of the company. It’s a unique opportunity to join one of Hopper’s most innovative teams, and get access to fascinating and massive market and behavioral data sets. It’s a huge personal growth opportunity, and includes high potential upside of pre-IPO stock options.

In this role you will be part of a cross-functional team of product managers, data scientists, and engineers who work closely together to make travel easier and reach millions of users in the process. Responsibilities include:

• Initiate, develop, and maintain data pipelines that power our decision making
• Measure business performance by identifying and refining KPI metrics and creating reporting frameworks to continuously monitor them
• Ensure we are priced correctly based on changing demand environments and external conditions. Identify segments where we are mis-priced and deploy scalable solutions to correct pricing models
• Think beyond “just the model” by challenging existing product construction and UX, and building data-backed business cases to ship alternatives that improve the customer experience
• Find new opportunities for revenue growth by becoming the expert on our data and customers
• Deliver all of the above within the Hopper app as well as on other distribution channels–the reach of this role is huge

We are looking for someone who has a real bias for action, takes ownership, thrives on autonomy and delivers results.

An ideal candidate has:

• A proven track record of solving complex problems with in depth understanding of data, product and business impact
• High attention to detail and ability to create scalable data solutions
• Strong creative problem-solving skills and critical thinking competencies
• Designed, implemented, and deployed pricing models into production using modern technologies (e.g. Docker, Kubernetes, Google Cloud Platform, etc)
• Fluency in using SQL for data creation, maintenance and analysis
• High proficiency in at least one programming language (preferably Python)
• Experience with data visualization tools (Tableau, Amplitude, Big Query)
• Worked on a consumer product and has shipped high impact models at scale
• Strong experience, knowledge of, and/or keen interest in Fintech, Insurtech, or risk-based products

Perks of working with us:

• Competitive salary commensurate with candidate’s relevant qualifications, knowledge, skills and work experience. Total compensation may also include equity (options / RSUs), sign-on bonus and other potential incentives
• Unlimited PTO
• WeWork All Access Pass OR Work-from-home stipend
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams = massive impact
• 100% employer paid medical, dental, vision, disability and life insurance plans
• Access to a 401k

#posttoexternal

MORE ABOUT HOPPER

At Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally.

Here are just a few stats that demonstrate the company’s recent growth:

• Hopper sold around $4 billion in travel and travel fintech in 2022, up nearly 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year.
• The company’s bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent 30-40% of Hopper’s total app revenue.
• Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory. As its first Hopper Cloud partnership,
• Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.
• Recognized as one of the world’s most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 80 million times and continues to have millions of new installs each month.
• Hopper has raised over $700 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace.

Come take off with us!

Tech Manager

• 40000-65000 per year
• Salary
• Full Time – Fully Remote

Position Type: Flexible. Full-Time or Part Time.

Location: Fully Remote, can be done from anywhere in the world

Renumeration: a total compensation package of $40,000 – 65,000 USD commensurate with experience and location

The Fossil Fuel Non-Proliferation Treaty Initiative is hiring a skilled and dedicated Tech Manager who can help scale, maintain and expand the technology and systems required to support a global campaign for a Fossil Fuel Non-Proliferation Treaty.

If you are looking for a role with space to innovate and improve technology and systems that can support real-world change, while working with a global team and network of people scaling demands for a fossil fuel free future – this position is for you.

The Tech Manager is a new position and will join the fast-growing International Support Team for the Fossil Fuel Non-Proliferation Treaty Initiative. They will work closely with the Campaigns, Partnerships and Communications teams to ensure that the global campaign is supported by a suite of digital tools that can help facilitate scale and impact.

Current systems primarily include Salesforce, Slack, Zapier, Google Workspace and Squarespace and past experience with these tools is desirable. However, as the Initiative grows significantly in the coming months the set of tools may need to grow and evolve.

We are flexible and open to proposals to design this role with an inidual or an agency. The role could be structured as full-time or part-time employment or an ongoing consulting retainer contract depending on circumstances. The total compensation package will be commensurate with experience and location and likely be in the range of $40,000 to $65,000 USD. We encourage applicants to apply by June 17, 2023. This position is open until filled.

Key Responsibilities

• Develop, improve and maintain communications and advocacy tools including our Salesforce instance for partnership and network engagement, Marketing Cloud Account Engagement for email communication, multiple Salesforce websites and Zapier integrations.
• Maintain and improve internal IT systems to support the Initiative’s International Support Team and key partners to coordinate work in a smooth and secure way, including management of our Slack, Google Workspace and Zoom systems.
• Identify opportunities to improve or expand technology systems to better suit the needs of a global campaign for a Fossil Fuel Non-Proliferation Treaty.
• Oversee admin management and access to key systems and tools to support the Treaty Initiative to scale smoothly and securely.
• Support data analysis of the Initiative’s quantitative performance to help further increase the impact of the global campaign.

Required & desired experience and attributes:

Required:

• Minimum three years experience in maintaining and developing technology systems, ideally with civil society organisations, social movements or advocacy campaigns
• Experience in maintaining internal IT systems including Slack, Google Workspace and Zoom
• Experience in quantitative data analysis to help others make data-driven decisions
• A deep passion for climate justice and supporting an equitable transition to a world without coal, oil or gas.
• Commitment to contributing to an anti-racist, inclusive organisational culture.
• Ability to work irregular hours and with a remote and virtual team in order to participate in a global initiative.

Desired:

• Experience in maintaining a Salesforce instance
• Experience in web development including fluency in HTML and CSS
• Experience in maintaining and developing communications and digital advocacy tools
• Experience maintaining Cision, Meltwater, MuckRack or similar tools
• Fluency in key programming languages
• Excellent interpersonal skills, strong initiative, and motivation.
• Fluency in languages other than English is highly desirable, particularly in Spanish, Portuguese, French or Arabic.

The Fossil Fuel Non-Proliferation Treaty Initiative welcomes and values ersity of people, cultural experiences and perspectives. We actively encourage applications from all corners of our global society. The Fossil Fuel Non-Proliferation Treaty Initiative is a fiscally sponsored project of Earth Island Institute. As such the People & Culture Manager will be an employee of Earth Island Institute. Earth Island does not unlawfully discriminate against employees or applicants because of race, color, religion, religious creed, sex (including pregnancy, breastfeeding, childbirth, or related medical conditions), national origin, ancestry, age, marital status, physical disability, mental disability, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, military and veteran status, or any other basis protected by state or federal laws, local law, or ordinance.

Big Data Engineer

CHICAGO, IL

ENGINEERING – DATA ENGINEERING

FULL TIME

REMOTE

WHO WE ARE

Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.

Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.

We are deeply committed to building software that will change the ad tech industry for the better and are equally dedicated to building an inclusive culture of highly motivated iniduals who create a positive and supportive environment together. We invest in our culture and support our employees so they can do their best work.

Basis Technologies is headquartered in Chicago, and our employees have the flexibility to work in an office location, completely remote, or a hybrid of the two. Please note, we are hiring on a remote working basis only in the U.S. and Canada.

ABOUT THE TEAM

Technology is at the core of what we do. Basis’s innovative Engineering team designs and develops new features and integrations for Basis, our industry-leading, comprehensive software solution. Our platform processes over 300 billion events per day and uses AI and machine learning to automate and simplify the entire digital campaign process.

WAYS YOU’LL CONTRIBUTE

This team is all about data. Data engineering team is responsible for ingesting data from various sources and transforming it into structures and layers catered for various reporting needs.

We are starting the migration process from Hadoop stack on-prem to the in-cloud implementation on Snowflake. This is a large initiative and transitioning will happen gradually. As a result, we have a mix of technologies that you will need to work with as a data engineer, including but not limited to the Hadoop+Spark and Snowflake.

OTHER WAYS YOU’LL CONTRIBUTE TO THE TEAM ARE BY:

• Implementing scalable, fault tolerant and accurate ETL pipelines that work in a distributed data processing environment.
• Gathering and processing raw data at scale from ersified sources into Hadoop and Snowflake.
• Contributing to building enterprise business analytics and reporting applications on Hadoop and Snowflake

WHAT YOU BRING TO THE TABLE

• Proven experience working with Snowflake and/or proven experience working with various components of Hadoop ecosystem.
• We are looking for experience with Spark, HDFS, Hive, Impala, Oozie on Hadoop stack.
• We are looking for experience developing streams, tasks, procedures on Snowflake.
• Experience with Kafka and Kafka connectors
• Knowledge of Airflow
• Strong understanding of computer science fundamentals
• Proficiency with relational databases and SQL queries (MySQL, Oracle or similar)
• Understanding of how to handle high velocity, high volume data events.
• Understanding of factors affecting performance of ETL processes and SQL queries, ability to work on performance tuning.
• Experience implementing data pipelines moving large volumes of data a day.
• Experience coding in Python and/or Scala

BONUS POINTS

• Bachelor’s degree or an advanced degree in Computer Science or Engineering
• Experience with BI tools such as Power BI, Looker, etc
• Excited by a fast-paced product development environment.
• Having a passion and knowledge of AdTech industry.

OUR TECH STACK

• Kubernetes, Docker, Harness
• Jenkins, GitHub
• AWS

$95,000 – $166,000 a year

Security Auditor

Location: APAC – Remote, CANADA – Remote, EMEA – Remote, GLOBAL – Remote, LATAM – Remote, UNITED STATES – Remote

Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on

Working with ConsenSys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.

Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.

You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

About ConsenSys Diligence

ConsenSys Diligence helps developers and smart contract architects to build more secure blockchain and smart contract applications. We are a full remote team, distributed all over the world, and are expanding our team to support the high demand for smart contract audits in the ever growing ecosystem. A growing list of our external clients, including major financial institutions, and Aave, 0x, Balancer, Uniswap, Status and many more. Our aim is to continue building the most technically-gifted, engineering-focused blockchain security team.

We are also the creators of the MythX security analysis service and Scribble runtime verification tool for Ethereum smart contracts. We also maintain a number of standard setting industry references and tools, including: SWC Registry, Smart Contract Best Practices, and Blockchain Security Database, Legions (Ethereum/EVM Node Security Toolkit), Solidity Visual Developer VScode extension, and many more.

About the role

We are looking for passionate smart contract security researchers or developers.

Candidates should have a strong understanding of security primitives and be up-to-date with current exploits. Awareness of the current DeFi landscape is a big plus, and experience with exploitation techniques of financial protocols is a valued skill. You should also be aware of how the EVM works, and the idiosyncrasies which can lead to vulnerabilities when developers don’t properly understand them. You will have the opportunity to work with and learn from some of the brightest minds in the space, to see how we approach hacking, threat modelling, scanning, auditing, designing and enhancing the security of smart contracts across the board.

Alongside client work, we also provide you with plenty of time for research and development efforts where you can push the state of the art and science of blockchain security.

Most of the work can be done remotely from wherever you are; little travel is anticipated (most of the team works remotely around the world). Along with a focus on technical excellence, we also believe firmly that culture and processes play an essential role in security.

We are looking for exceptionally intellectual, bright and technically driven iniduals who can communicate their ideas clearly while working with clients to achieve their security objectives.

Qualifications

• Experience developing and building on top of DeFi protocols or other smart contracts
• Experience describing or assessing smart contract specific security risks
• Demonstrated expertise with Solidity, the EVM, and blockchain
• Demonstrated ability to work well with clients, and communicate clearly and concisely in a written format

Nice to haves

• A portfolio of blog posts or presentations on DeFi or security related topics
• Experience working in the Financial sector or as a financial analyst
• Publicly visible audit reports in your portfolio
• BS degree or higher in a relevant field or equivalent practical experience
• Experience building tooling in javascript, typescript or python

ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/).

Title: Software Support Engineer – Regional Lead

Location: United States

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out erse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

If you love to get close to your users to understand and solve their problems quickly, this is the place for you. If you thrive on working with other teams to drive solutions quickly on a brand-new product, this is the challenge for you. If you are interested in supporting a mission critical product used to save lives, this is the product for you.

Axon is seeking a high-energy, experienced Lead Software Support Engineer with expertise in cloud solutions. This inidual will play an instrumental role in leading a team of world-class Support Engineers as well as navigating critical customer issues and requests within our Software Services organization. We need a self-starter who excels in a high-paced, evangelistic startup environment, focusing on law enforcement, thriving on resolving software issues, and building strong customer relationships.

What You’ll Do

Location: Remote in the United States – up to 10% travel

Reports to: Software Support Manager Direct Reports: 3-5

• Collaborate with the Software Support Manager to identify day-to-day objectives for your regional team
• Provide guidance and leadership to a regional team of Software Support Engineers & Analysts
• Align with customers and your regional team to determine the urgency of tickets/requests in order to identify their priority across Axon Engineering teams
• Work closely with Law Enforcement customers to ensure a stellar experience with Axon products and services, including following up virtually and in-person
• Assist the Software Support Manager with regular ticket audits and team performance audits
• Assist the Software Support Manager with development of knowledge base articles, standard operating procedures, and training resources
• Monitor team activity alongside the Software Support Manager to address ticket backlogs and escalations
• Research, troubleshoot, diagnose customer issues and requests across all Axon RMS (Records, Standards, Dispatch) systems
• Develop a mastery understanding of Axon Software products
• Participate in an on-call rotation for outage escalations or escalations as needed
• Provide back-up support to other Axon Support teams and colleagues

What You Bring

• 5+ years of support experience for cloud-based products
• 2+ years of support supervisory experience preferred
• Track record of completing support related goals and driving complex initiatives to completion
• Experience working within the Law Enforcement/Public Safety space
• Excellent organization skills, task driven, and forward thinking.
• Strong communication skills and the ability to communicate to both technical and non-technical customers/colleagues.
• Experience working with applications like JSON schemas, GitHub, python, VS Code, Azure Data Studio, SSMS.
• Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving outcomes.
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 98,000 in the lowest geographic market and USD 175,000 in the highest geographic market. The on target earnings range for this role is between USD 112,000 in the lowest geographic market and USD 200,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).

#LI-Remote

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building erse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values ersity and fosters inclusion. We’re committed to hiring the best talent regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Senior Data Scientist, Market Optimization

Location

Remote

Type

Full time

Compensation

• Candidates located in San Francisco Bay Area, New York, Seattle, Los Angeles, or Washington DC$166K – $196K • Offers Equity
• Candidates in Denver, Portland, Sacramento, San Diego, Utah, Austin, Boston, Chicago, Miami, Philadelphia$133.3K – $156.8K • Offers Equity
• All Other Locations$116.6K – $137.2K • Offers Equity

OverviewApplication

Nursa is a healthcare platform that directly addresses the severe staffing challenges confronting the U.S. healthcare system by connecting qualified registered nurses (RNs), licensed practical nurses (LPNs), and certified nursing assistants (CNAs) seeking flexible work with facilities in need of help. Founded in 2019, we are a rapidly expanding venture backed startup whose mission is to put a nurse at the bedside of every patient in need. With your help, we will be able to enrich the lives of nurses and be a valued partner in delivering effective, compassionate patient care in every market we serve.

Role overview:

The Marketplace Optimization Data Scientist will report to the Head of Data, working cross-functionally with Product, Strategic Operations, Engineering, and other internal stakeholders supporting the iterative improvement of Nursa’s ability to match clinician to job opportunities. You will:

• research using statistical modeling and simulation methods, and
• development of a world-class solution in production code.
• develop metrics for the understanding of match probability, match scoring, and match efficacy.

This role may be remote or hybrid.

Responsibilities:

• Statistical analysis and modeling of app users’ behaviors, preferences, and demographics
• Research using mathematical, statistical, and econometric models. Advanced knowledge of machine learning methodology, and clustering techniques.
• Writing production-grade code for implementation of match optimization models

Qualifications:

• Excellent abilities in Python development (and D3.js is a plus!)
• Understanding of commonly used probabilistic and statistical methods, including hypothesis testing, confidence intervals, A/B tests, predictive models, simulation, clustering
• Experience with cohort analysis
• Doctorate degree in mathematics, data science, statistics, computer science, or equivalent plus 2+ years of relevant experience; OR Master’s degree in the above plus 5+ years of relevant experience

What you get in return:

• Opportunity to revolutionize healthcare industry and build both relationships and teams that make a tangible impact
• We empower team members to act intelligently and be owners, believing that execution is everything, and have designed a learning-focused environment where you get ongoing support and regular feedback to help you grow

• An opportunity to join an international team with a work culture that is based on trust, flexibility, and curiosity

• Competitive salary and benefits

Title: Senior Security Engineer

Location: Remote

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care from wherever is most convenient for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more.

With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges and innovate on their solutions to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal because we too are customers.

In January 2021, the company was listed on the NYSE and is traded under the ticker symbol HIMS . To learn more about our brand and offerings, you can visit forhims.com and forhers.com.

About the Role:

As a Senior Security Engineer, you will be a thought leader as part of the Security Team focused on helping design, implement and mature innovative and cutting edge security capabilities. The Security Engineer champions secure by design and defense in-depth principles into our initiatives, provides hands-on technical leadership for security domains, assists with defining vision and execution of strategy aligning to business needs and is expected to help solve a wide range of security challenges. The Security Engineer is part of a highly collaborative security program and an engineering culture driven technology organization.

You Will:

• Develop and promote security architecture and design strategies, frameworks and patterns while collaborating closely with engineering, and product organization
• Actively partner with stakeholders to understand business requirements and develop supporting security and resiliency principles to ensure adoption of industry best practices
• Ensure information security and regulatory requirements are effectively integrated into new or improved systems
• Demonstrates expert technology competence in security domains including but not limited to application, cloud, resiliency, identity and access management, and data security
• Establish credibility among technology experts as the subject matter expert across security disciplines
• Review and influence the security of vendor applications and systems to ensure they meet our security objectives and can be implemented securely
• Analyze technical risks of existing systems and application against correlating policies and risks, and provides appropriate remediation or risk reduction plans
• Define, publish, and implement Security Standards / Frameworks
• Effectively communicates across departments and leadership groups and builds consensus in support of strategic objectives
• Establish security vision and roadmap while ensuring it aligns with the cybersecurity strategy, enterprise business and technology strategy, and industry trends.
• Mentor and guide engineering teams on security best practices
• Collaborate with teams to provide a secure environment for our customers through secure SDLC and secure cloud adoption.
• Threat modeling, end-to-end security evaluation

You Have:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent background or experience preferred
• 10+ years of relevant technical experience
• 5+ years of experience working with cloud-based platforms (AWS, Azure, GCP) in an enterprise environment
• Experience in the IAM domain including tools (Okta, Centrify, CyberArk, Ping) preferred.
• Experience with Java/Kotlin, JavaScript, Python, and modern development and delivery techniques
• Strong knowledge of authentication and authorization industry standards such as, SAML, OpenID, OAuth2
• Prior experience in healthcare industry including strong understanding of HIPAA Privacy and Security Rule preferred

Our Benefits (there are more but here are some highlights):

• Employee Stock Purchase Program
• An inclusive culture where we are always looking for improvement and cherish your input
• Great compensation package, including equity
• Unlimited PTO (10 holidays off), Mental Health days (1 day off per quarter)
• Generous Parental Leave
• High-coverage medical, dental & vision
• Mental health & wellness benefits
• Offsite team retreats
• Access to Amazon HIMS Store to order any additional equipment to ensure you have the gear you need
• Employee discounts on hims & hers & Apostrophe online products, and at the Apple Store
• $75 monthly connectivity stipend (phone/internet)
• 401k Match

We are focused on building a erse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

#LI-Remote

Outlined below is a reasonable estimate of H&H’s compensation range for this role.

H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.

Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!

An estimate of the current salary range for US-based employees is

$100,000$150,000 USD

Hims & hers is committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

Technical Director, Commerce (Consumer)

• Technology
• United States
• Full Time

About This Role

Bounteous boasts a long-standing track record of ideating, innovating, and implementing award-winning solutions and driving best-in-class results. Our success starts with hiring the right people, in the right roles, at the right time to strategize, analyze, design, engineer, and market for some of the world’s biggest brands.

We are seeking a Technical Director with a deep background in Commerce to join our growing team in the Consumer Business Unit with a focus on CPG, Retail and Travel and Hospitality industries. As Technical Director at Bounteous, you will work to understand the challenges, needs, and constraints of clients and create and drive a technical solution and roadmap to support a client’s business goals. You will serve as a client’s technical partner throughout an engagement. Great candidates will be able to direct the design of large-scale solutions from conception to completion, mentor and inspire technical teams, and lead client workshops around technical strategies and solutions. The best candidate will demonstrate the ability to define and solve the most challenging technical problems and work in a fast-paced environment across multiple clients.

Role and Responsibilities

• Serve as a consultative technologist to our clients – working with clients to better understand their challenges and goals, recommending possible solutions, and building consensus around architecture and digital capabilities
• Capable of architecting and driving technical solutions in the CPG, Retail, and Travel and Hospitality sectors both for B2C, D2C and B2B. Responsible for driving platforms selection/implementation, data management/data flow, roll-out strategies and all 3rd-party integrations typically found in enterprise-level Commerce implementations
• Lead technical design and architecture discussions across cross-functional teams
• Drive the execution of technology projects by facilitating scrum meetings, managing technical dependencies and proactively surfacing and managing risks
• Lead technical workshops or other discussions with clients and Bounteous team members
• Collaborate with peers in other Bounteous competencies, such as Strategy, Marketing and Experience Design, to help define solutions for our clients
• Help our clients define, measure, and quantify the value of an architecture/digital platform
• Leverage expertise across the technical team to identify optimal solutions for our clients
• Contribute to thought leadership to Bounteous and the broader tech community
• Define and model our culture and atmosphere, quality of work, and growth for the next generation of team members

Preferred Qualifications

• BS/BA Computer Science or related fields or self-taught programmer
• A minimum of 5 years of experience driving and delivering technical solutions involving complex Commerce challenges with medium-to-large cross-disciplinary teams
• 5+ years of experience architecting solutions and helping a team deliver against an architectural vision
• 5+ years of experience building and leading teams, and mentoring and coaching direct reports
• Strong Program Management experience is preferred. Clear understanding of and experience with Agile methodology
• Experience designing solutions using modern architectural approaches and concepts – such as microservices, API-first, cloud-native and composable
• Experience with and understanding of major cloud platforms (AWS, Azure, GCP), their benefits, and their offerings
• Systems integration experience – including API design/development/management and familiarity with middleware solutions, such as iPaaS
• Familiarity with DevOps best practices – including configuration management, IaC and approaches/tools for CI/CD
• Experience integrating Commerce platforms to an OMS, CRM and ERP required
• Experience with data management platforms (such as PIM, MDM, etc.) and data governance is a plus
• Consulting/agency experience is preferred
• Experience in estimating, planning, and staffing project work
• Must be willing to travel 50% of the time
• Excellent communicator with all levels of leadership, management, and team to achieve desired outcomes and build strong alliances and relationships

#BI-Remote

#LI-Remote

Title: Senior Reporting Analyst

Location: Remote

Branch is on a mission to help working Americans grow financially. We do this by helping companies accelerate payments and empower working Americans with accessible, fee-free financial services. We’re committed to building and delivering more inclusive and transparent financial products.

Come join our team as we develop new ways to improve the lives of working Americans. Our mission starts with empowering our own employees. Have a great idea? Share it today and it might just get implemented tomorrow. As a team member at Branch, your voice and creativity can directly impact the product and company. We not only attract great talent from across the country, but also build teams to help that talent to thrive. That means valuing a ersity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together.

As a Sr. Reporting Analyst you will help the Reporting & Analytics team deliver information, analytical outcomes, and data driven solutions to key stakeholders, including internal teams, external partners, and Branch leadership. The Reporting & Analytics team is responsible for encouraging and empowering data driven decision making across Branch.

Responsibilities include, but are not limited to:

• Data preparation (including sourcing, query development, data cleansing)
• Dashboard development (Tableau, Google Sheets, etc.)
• Ad Hoc reporting requests
• Data governance including
  • Data Dictionary
  • Data Quality
  • Reporting Repository
• Data exploration and validation

Qualifications:

• 3-5 years Business Intelligence/Analytics experience
• Deep experience with at least one data visualization tool such as: Tableau (preferred), Power BI, Qlik, Looker
• Strong background in SQL
  • Experience developing complex queries
  • Snowflake and/or Google BigQuery experience preferred
  • Comfortable with troubleshooting and optimizing existing queries
• Nice to have
  • Fintech and/or Payments experience
  • Familiarly with Google Cloud Platform/AWS

Benefits:

• Work from anywhere (domestic USA)
• Branch-paid medical, dental, and vision insurance
• Equity
• 401k
• Flexible time off
• Paid company holidays
• Paid parental leave

Working at Branch

Headquartered in Minneapolis but with employees located all throughout the US, Branch emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, customer success, and sales teams can all thrive together.

Our teamwork has enabled us to become an award-winning fintech company, with Branch’s innovation and workplace recognized across industries. Branch has been honored by the Webby Awards, Benzinga Fintech Awards, Fintech Breakthrough Awards, Top Workplaces USA, and EY Entrepreneur of the Year, Heartland, among others.

Learn more about our culture, approach, technology, and people here: https://www.branchapp.com/about

Branch is an equal opportunity employer and we value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Technical Account Manager

Location: Remote – USA

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.

But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, iniduality, and tenacity as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We’re growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.

Need more proof? Braze is proudly certified as a Great Place to Work in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.

WHAT YOU’LL DO

As a Technical Account Manager, you will serve as a partner for the Customer Success Team owning the ongoing technical relationship throughout the customer lifecycle. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for our clients and helping them achieve strong technical use of the Braze platform.

Your focus will be to drive adoption on campaign and reporting deployments of Braze’s product and act as the technical counterpoint between Braze and the clients’ product and engineering team. You’ll work to partner and serve as the Technical Subject Matter Expert to support the Customer Success Organization. You will help coordinate post-implementation technical collaboration with Integration and Technical Support for customer issue troubleshooting. You’ll be responsible for rapidly understanding each customer success engineering request from a product SME, business, and technical requirements to drive adoption and ultimately contribute to retention and expansion in the customer lifecycle.

You’ll partner and work off a Technical Account Management project-based queue and named accounts specific to our enterprise servicing tier of customers that have enterprise organizational structures and architectures — with the objective of enabling Braze adoption, partnering, and empowering long-term value alongside Customer Success Managers.

This is an opportunity to bring your experience as a product and implementation expert, business analyst, technical support solutions, and customer success professional along with a high level of product and technical competence, delivering onsite engagements and training towards adoption.

• You’ll be responsible for client success, partnering with the Customer Success Team, to own the technical relationship for assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity of the Braze platform for these customers.
• Help customers successfully instrument Braze across their stack and refine that instrumentation over time as the use of Braze matures and becomes even more impactful for those customers
• Facilitate and support product functionality inquiries, recommend solutions, and technical aspects of customer ongoing lifecycle to contribute to renewals and upsell opportunities Support and advocate day-to-day inquiries and requests to support efficiency and value in the use of Braze in the ongoing customer lifecycle
• Empower customer product and engineering teams to use our product as independently and efficiently as possible.
• Communicate with customers and internal teams to explain products and adoption deployment schedules
• Document technical requirements, create content, estimate schedules, and timelines, goals/metrics, and customer objective key results and outcomes
• Conduct validation for product use-cases and technical feasibility for product launch
• Serve the Customer Success Organization by tackling day-to-day technical solution needs and responsiveness for functional product and technical use cases partnering with CSMs

WHO YOU ARE

• 3-5 years client-facing experience as a TAM or in a related area such as Implementation, Technical Support, and/or Customer Success, for a technical product offering serving Enterprise/Strategic accounts
• 3+ year technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API’s or Programming
• You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders
• You are a natural problem solver, with a high level of intellectual curiosity, and love working amongst a team to solve those problems.
• You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $110,000/year with an expected On Target Earnings (OTE) between $100,000 and $130,000/year (including bonus or commission). Your exact offer may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

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WHAT WE OFFER

From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.

• Competitive compensation that includes equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Global presence, dog-friendly offices, and remote availability
• Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
• Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work

Details of these benefit plans will be provided if a candidate receives an offer of employment. Benefits may vary by location.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Title: Quality Specialist

Location: Remote

Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.

About Clipboard Health:

Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a erse and inclusive company with a global, remote team. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub here.

Overview

The Quality Auditor is vital in upholding quality for both sides of our marketplace. This position plays a critical role to ensure the safety and reliability of customers on the platform. The ideal candidate will be able to masterfully balance risk mitigation and deliver exceptional customer experiences. They will repeatedly ask why until they reach the root cause of issues, and go the extra mile to solve problems. As our marketplace continues to scale, this person will be instrumental in defining and executing continually higher standards for marketplace quality at Clipboard Health.

Responsibilities

1. Investigate attendance and quality incidents for the thousands of workers across our marketplace; uses exceptional judgment and noticing to make decisions on difficult cases and ability to articulate reasoning in a clear and concise manner
2. Communicate the resolution of your investigations to workers and facilities with understanding and empathy
3. Develop reliability initiatives to improve the overall quality of the marketplace and experience for our customers; establish policy improvements to accomplish this goal
4. Lead cross-functional collaborations with customer support, operations, product, customer success, and legal teams
5. Evaluate legal, safety, and compliance risks; proactively develop strategies to address gaps
6. Monitor and report on reliability and quality metrics; analyze trends in the data to create solutions for problems
7. Act as a subject matter expert on Marketplace Terms policies and procedures internally and externally
8. Maintain ownership of the Marketplace Terms escalation queue; work efficiently and effectively to ensure team SLAs are met
9. Drive continuous efforts to improve our operational processes
10. Manage and maintain communication on multiple platforms to effectively solve incidents at Clipboard Health’s partner facilities with the utmost priority and high standards
11. Remain knowledgeable on product updates to ensure audited team members are utilizing the most up-to-date organizational information

Must haves

• At least three years experience customer or client facing role
• Ability to resolve customer issues with empathy and action
• Exceptional written and verbal communication skills – You are a skilled communicator and listener, and you’re comfortable expressing ideas and opinions to a varied audience
• Ability to launch policies and features to enhance platform reliability and quality
• Ability to manage multiple cross-functional projects
• Possess an I can handle anything mentality and extremely sound judgment in ambiguous situations
• Ability to identify potential risks and effectively diffuse situations
• Demonstrate a high degree of leadership, motivation, self-direction, and initiative to achieve the goals of the team and organization
• Self-motivated, able to work independently and stay organized
• Exceptionally detail-oriented
• Ethical and unbiased integrity and decision-making abilities
• Positive mindset that elevates the entire team

Nice to haves

• Healthcare background or understanding of clinical care environments
• Ability to leverage statistical tools and techniques to analyze, interpret, display, and present data

Other expectations

Given the close collaboration required between this position and Marketplace Terms leadership, this position must spend a minimum of 75% of their working hours between 9am-5pm PST.