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Remote IT Jobs

Who we are

Our mission at Sourcegraph is to make it so that everyone can code, not just ~0.1% of the population. Our code graph powers Cody, the most powerful and accurate AI coding assistant, as well as our Code Search product, which helps devs explore their entire codebase and make large-scale migrations and security fixes. Were building software that builds software, and in doing so were making devs more productive and preparing for a world where a lot more code gets written.

Its an exciting time to join Sourcegraph. AI has taken over the world, and weve spent the last 10 years building infrastructure thats integral to making AI generated code more powerful and accurate. Our customers include 4/5 FAANG companies, 4 of the top 10 banks, government organizations, Uber, Plaid, and many other companies building the software that pushes the world forward. Weve raised $225M at a $2.625B valuation from Andreessen Horowitz, Sequoia, Redpoint, Craft and others. Were making ambitious bets on our future and were looking to hire exceptional people to join our team as we make Sourcegraph one of the biggest and most influential companies in the world.

Working hours

Given that we are an all-remote company and hire almost anywhere in the world, we dont have a particular time-zone preference for this role. However, you may need to be available for non-recurring urgent meetings outside of working hours.

Why this job is exciting

We are creating a machine learning team at Sourcegraph, aimed at creating the most powerful coding assistant in the world. Many companies are trying, but Sourcegraph is uniquely differentiated by our rich code intelligence data and powerful code search platform. In the world of prompting LLMs, context is everything, and Sourcegraphs context is simply the best you can get: IDE-quality, global-scale, and served lightning fast. Our code intelligence, married with modern AI, is already providing a remarkable alpha experience, and you can help us unlock its full potential.

We are looking for an experienced full stack ML engineer with demonstrated industry experience in productionizing large scale ML models in industrial settings. And if you happen to have an entrepreneurial streak, youre in luck: We have an enterprise distribution pipeline, so whatever you build can be deployed straight to enterprise customers with some of the largest code bases in the world, without all the go-to-market hassle youd encounter in a startup.

You will be a scientist at Sourcegraph Labs doing R&D, and pushing the boundaries of what AI can do, as an IC on our new ML team. You will have the full power of Sourcegraphs Code Intelligence Platform at your disposal, and youll be working on a coding assistant that is already awesome even after just a few weeks of work, so this is a greenfield opportunity to multiply dev productivity to unprecedented levels.

Within one month, you will

Start building a trusting relationship with your peers, and learning the company structure.
Be set up to do local development, and be actively prototyping.
Dive deep into how AI and ML is already used at Sourcegraph and identify ways to improve moving forward.
Develop simulated datasets using Gym style frameworks across a number of Cody use cases.
Experiment with changes to Cody prompts, context sources and evaluate the changes with offline experimentation datasets.
Ship a substantial new feature to end users.

Within three months, you will

Building out feature computation, storage, monitoring, analysis and serving systems for features required across our Cody LLM stack
Be contributing actively to the worlds best coding assistant.
Developing distributed training & experiment infrastructure over Code AI datasets, and scaling distributed backend services to reliably support high-QPS low latency use cases.
Be following all the relevant research, and conducting research of your own.

Within six months, you will

Be fully ramped up and owning key pieces of the assistant.
Be ramped up on other relevant parts of the Sourcegraph product.
Be helping design and build what might become the biggest dev accelerator in 20 years.
Owning a number of ML systems, and building core data and model metadata systems powering the end-to-end ML lifecycle.
Be developing a highly scalable, high-QPS inference service providing low latency performance using a mix of CPU and GPU hardware to most efficiently utilize resources.
Be driving the technical vision and owning couple of major ML components, including their modeling and ML infra roadmap.

About you

You are an experienced full stack ML engineer with demonstrated industry experience in formulating ML solutions, developing end to end data orchestration pipelines, deploying large scale ML models and experimenting offline and online to drive business impact for Cody users. You want to be part of a world-class team to push the boundaries of AI, with a particular focus on leveraging Sourcegraphs code intelligence to leapfrog competitors.

First, your AI background could look like a few different things:

Youve worked on AI systems and have built ML at large tech companies, specifically experience in developing and productionising machine learning models.
Hands-on experience using data processing tools like Beam, Spark or Flink in a cloud environment like GCP or AWS and first-hand knowledge about data management concepts.
You have a deep ML background and have demonstrated an ability to be customer and company focused. You are hands-on and can build machine learning
Hands-on experience training and serving large-scale (10GB+) models using frameworks such as Tensorflow or PyTorch
Experience with Docker, Kubernetes, Kubeflow or Flink, knowledge of CI/CD in the context of ML pipelines
You have some hands-on experience working with large foundational models and their toolkits. Familiarity with LLMs such as Llama, StarCoder etc., model fine-tuning techniques (LORA, QLORA), prompting techniques (Chain of Thought, ReACT, etc) and model evaluation.
Youve worked in NLP or language models at a top-tier research lab

If youve been anywhere near the field lately, you can probably pick up enough about LLM capabilities to be able to drive this space, as its all greenfield.

Second, you have some understanding of programming languages, and tools that manipulate code. This could have taken any number of forms; e.g.:

Youve worked with grammars and parser generators, or Treesitter
Youve worked with compilers and semantic analysis, e.g. type systems
Youve written an interpreter, or worked on a virtual machine
Youve done static analysis involving scanning source code for semantic information

It doesnt really matter how you know it, but its important that youre familiar with the basic concepts of semantic representations of source code, and how theyre produced and consumed by tooling.

Level

This job is an IC4. You can read more about our job leveling philosophy in our Handbook.

Compensation

We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. You will have the flexibility to work and live anywhere in the world (unless specified otherwise in the job description), and well never take your location or current/past salary information into account when determining your compensation. As an open and transparent company that values equitable and competitive compensation for everyone, our compensation ranges are visible to every single Sourcegraph Teammate. To determine your salary, we use a number of market and data-driven salary sources and target the high-end of the range, ensuring that were always paying above market regardless of where you live in the world.

The target compensation for this role is $204,000 USD base.

In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.

Interview process [~5.5 hour total interview]

Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if were the right fit for you Interviewing is a two-way street, after all!

Introduction Stage – we have initial conversations to get to know you better

[30m] Recruiter Screen with Devon Coords
[60m] Hiring Manager Screen / ML Depth with Rishabh Mehrotra

Team Interview Stage – we then delve into your experience in more depth and introduce you to members of the team

[45m] Technical Deep Dive
[60m] Architecture Interview
[Async] Pairing Exercise with Beyang Liu

Final Interview Stage – we move you to our final round, where you will gain a better understanding of our business holistically

[30m] Values Interview
[30m] Leadership Interview with Quinn Slack
We check references and conduct your background check

Please note – you are welcome to request additional conversations with anyone you would like to meet, but didnt get to meet during the interview process.

Not sure if this is you?

We want a erse, global team, with a broad range of experience and perspectives. If this job sounds great, but youre not sure if you qualify, apply anyway! We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Learn more about us

We provide competitive compensation and practical benefits to keep you happy and healthy so that you can do your best work.

Learn more about what it is like to work at Sourcegraph by reading our handbook.

Go back to the careers page for all open positions.

Sourcegraph participates in E-Verify for U.S. Employees

Technical Writer

Nethermind Remote.co3 months ago

Apply Now3 months ago

location: remotework from anywhere

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Technical Writer

at Nethermind

Remote

What are we all about?

We are a team of builders and researchers on a mission to empower enterprises and developers worldwide to access and build on decentralized systems.

Our expertise covers several domains: Ethereum and Starknet protocol engineering, layer-2, cryptography research, protocol research, decentralized finance (DeFi), security auditing, formal verification, real-time monitoring, smart contract development, and dapps and enterprise engineering.

Working to solve some of the most challenging problems in the blockchain space, we frequently collaborate with, such as Ethereum Foundation, Starknet Foundation, Gnosis Chain, Flashbots, Forta Protocol, Lido, EigenLayer, Open Zeppelin, RISCZero, Aleph Zero, and many more.

Today, there are nearly 200 of us working remotely from over 45+ countries.

View all our open positions here:https://www.nethermind.io/open-roles

Are you the one?

Nethermind produces a wealth of tools used in production. We are looking for people passionate about making software easy to use and have a keen eye for guiding users through libraries and tooling.

We are hiring a Technical Writer who is ready to join a rapidly growing and innovative organization. You are a good match for this role if you have a keen interest in decentralized technology platforms, and are able to write in detail about blockchain and open source technologies, zero knowledge concepts, decentralized finance (our customers), and our products – Ethereum Client, Juno, Voyager. You should have a basic understanding of EVM, Ethereum state, L1/L2, Execution and Consensus clients.

You should be obsessed with Ditaxis or have strong feelings against it.

Responsibilities:

Oversee strategy, creation, and execution of thought leadership content on blockchain, open source technologies, and decentralized finance
Document new products, features, and APIs
Document standards, guidelines, and best practices for engineers
Organize documentation and make it easily discoverable
Maintain content quality through curation and content performance analysis
Ensure all business narratives and messages are in support of the content strategies
Engage with the crypto community and varying audiences on technical subjects (including Medium, Twitter, and Reddit)
Work closely with Engineering and Marketing teams
Use creativity, judgment, and attention to detail toward professional, technical, and operational problems

Requirements:

Technical writing experience
A strong command of the English language and an ability to translate complex technical concepts into clear, accessible prose
Ability to engage with the blockchain community and varying audiences on technical subjects
Strong experience owning an end-to-end documentation creation process
Experience in building and owning documentation with topic-based authoring
Experience using tools to create, manage and publish documentation, and experience with GitHub
Experience working directly with engineering teams on a product for a technical audience, such as DevOps, developers, or scientists
Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
Demonstrated people skills that contribute to an open and collaborative environment
Comfortable using Medium, Twitter, and Reddit

Nice to have:

Programming knowledge or experience is a plus
Experience creating automated documentation tools
Background in Marketing, Communications, Journalism, English, Public Relations, Information Technology, Psychology, Business Administration, International Relations, Law, or any related field
Prior experience in a Communications role
Ability to collect, summarize, and analyze metrics to measure content performance and audience engagement
Existing contributions in the decentralized finance space

Perks and benefits:

Fully remote
Flexible working hours
Plus equity

Disclaimer: I hereby consent to my personal information being stored and processed by Demerzel Solutions Limited (t/a Nethermind) (the Company) for recruitment purposes in relation to both the selected job role and any other role the Company considers me a qualified candidate for. All data storing and processing by the Company takes place in accordance with the UK GDPR. Kindly refer to our privacy policy for more details.

Your consent to share personal information is entirely voluntary, and you may withdraw your consent at any time. Should you have any questions about this process, or wish to withdraw your consent please contact: [email protected]

Site Reliability Engineer

Podium Corp Inc. Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Title: Site Reliability Engineer

Location: Remote, US

JobDescription:

At Podium, our mission is to help local businesses win. Our lead conversion platform, powered by AI and integrations, helps local businesses convert leads faster, communicate easier, and make more sales. Every day, thousands of local businesses utilize our review management, communication, marketing, and payments products.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes Next Billion Dollar Startups, Forbes Cloud 100, the Inc. 5000, and Fast Companys Worlds Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

The Role:

A Site Reliability Engineer borders the worlds of software engineering and systems engineering. At Podium, the SRE team drives our products to success by building a stable, scalable, sustainable, and slick system. We permanently sit and sup with the product engineering teams to address all of their needs, and work as an SRE guild to build a world-class platform for our products to run on. We’re currently targeting a senior SRE to come in and deliver impact from day one.

What you will be doing:

Work with the following technologies: Kubernetes, Helm, Docker, AWS, Terraform, Datadog, Prometheus, Ansible, StrongDM, Python, Go, Ruby, GitLab and GitLab CI.
Engaging with Podium’s engineering community to identify potential areas of improvement or pain points and making Podium’s systems safer and more pleasant to operate.
Participating in an on-call rotation for the services the team owns, triaging and addressing production as well as development issues.
Working cross-functionally with different teams to make sure that there is no down time for our products.
Mentoring junior engineers on the team.

What you should have:

Bachelors degree in a technical field or relevant work experience.
4+ years experience working alongside a production system in either a software engineer or systems engineer type role
3+ years deploying, operating and debugging server software on Linux
Curiosity and the desire to learn
Ability to take a rotating on-call shift

What we hope you have:

Experience with distributed systems and microservices
Practical knowledge of system design
Cloud computing, such as AWS, GCP, or Azure
SOC2, HIPAA, PCI, or other regulatory or compliance standards
Building and maintaining a CI/CD pipeline
Heavy Infrastructure experience

BENEFITS

Open and transparent culture – Checkout this video to see what its like to work at Podium
Life insurance, long and short-term disability coverage
Paid maternity and paternity leave
Fertility Benefits
Generous vacation time, plus three 4-day summer holiday weekends
Excellent medical, dental, and vision benefits
401k Plan
Bi-annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees
Additional benefits for fully remote employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

CRM Consultant

Massive Rocket Remote.co3 months ago

Apply Now3 months ago

location: remotework from anywhere

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Title: CRM Consultant

Type: Full-time

Workplace: remote

Category: Marketing & CRM

JobDescription:

Location: Remote

Reporting to: CRM Team Lead (CRM)

Who We Are

Are you a data-driven growth specialist looking for your next challenge? Look no further than Massive Rocket – the UK-based Data & CRM Consultancy thats taking the world by storm!

With clients across Europe, the US, and Africa, we help businesses understand their customers and drive predictable growth through our core services of CRM Automation and Data & Analytics.

Our international team renders services to a erse range of clients encompassing Financial Services, Aviation, Music, Media, Streaming and Sports sectors.

What We Offer

Fast-moving environment you will never stop learning and growing

Supportive and positive work culture with an emphasis on our values

International presence work with team members in Europe, the US, and around the globe

100% remote forever

Flexible Vacation Policy

Career progression paths and opportunities for promotion/advancement

Organised team events and outings

What were looking for

We are looking for a CRM Campaign Manager to manage and grow our CRM Practice. You will be responsible for the day to day running of the all client-facing CRM Campaign briefing, creative and delivery.

This a creative role that, over time, will develop into a CRM Campaign team manager position.

Responsibilities

Campaign Briefing & Strategy

Work with clients to create campaign roadmaps and calendars
Manage the campaign briefing and requirements gathering process
Optimise the campaign setup, delivery and reporting process
Help the team turn experiments into complex lifecycle flows using triggers and segmentations that intelligently send campaigns with both static and dynamic content

Campaign Delivery

Plan & Deploy campaigns across channels: email, push messaging, in-app and SMS
Campaign Setup
Review campaign journey
Email template configuration & review
Email setup light design, HTML and CSS skills needed
Copy & CTA review copy & content will be provided
Campaign configuration
Setup journeys
Setup Segments
Reporting
Campaign performance review & benchmarking
Provide recommendations & enhancements

Experience

5+ years experience in a CRM campaign management role
Extensive experience working with Braze platform, demonstrating proficiency in utilizing its features for effective CRM campaigns and strategies.
Experience in one or more of these areas:
Experience in blogging, content creation or website management
Experience in a CRM, Marketing, Lifecycle Marketing Role
HTML / CSS
Design experience photoshop, canva,

Bonus Experience (Optional)

Familiarity with one or many of the following technologies
Segment
mParticle
Tealium
Batch
Amplitude
Mixpanel
Leanplum
Airship
Salesforce Marketing Cloud
Oracle Marketing Cloud
Tableau,

Note: Please ensure that your qualifications closely match the criteria outlined in the job description. Applications not meeting the specified criteria may not be processed or considered for this position.

Game Mathematician

Ancient Gaming Remote.co3 months ago

Apply Now3 months ago

location: remotework from anywhere

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Game Mathematician – Remote

Location: Work from Anywhere

Job description

Allow us to introduce ourselves

Ancient Gaming, an innovative software creator for the future of iGaming, bucks the trend that has lacked innovation for two decades.

We’re not trend followers; we’re trendsetters. As iGaming pioneers, we challenge the status quo, crafting not just appealing software but a whole new experience for the new, high-spending generation seeking to reinvent gaming interactions. Founded in 2018 in Malta, we’ve become a global presence with 50+ dedicated team members spanning 25+ countries. And yes, we’re proudly remote-first!

Your mission as a Game Mathematician!

Your mission as a Game Mathematician will be to leverage advanced mathematical principles and expertise in probability, statistics, and game theory to optimize the mathematical aspects of our games. Collaborating closely with game designers, developers, and stakeholders, you will implement your expertise into game designs and mechanics to ensure fairness, compliance, and profitability.

What youll be doing:

Conducting in-depth mathematical analysis and optimization of casino games, focusing on probability, statistics, and game theory.
Analyzing and refining mathematical models that govern the mechanics and outcomes of various casino games to ensure fairness and profitability.
Calculating and optimizing casino game probabilities, odds, and payouts, considering random number generation and statistical distributions.
Collaborating closely with game designers, developers, and stakeholders to implement mathematical models into game designs and mechanics.
Researching and staying updated on industry trends, advancements, and regulatory requirements in gaming mathematics and probability theory.
Providing expert guidance and insights to ensure compliance with gaming regulations and standards regarding mathematical aspects of casino games.

Job requirements

You will thrive in this role if you have:

Master’s degree or Ph.D. in Mathematics, Statistics, Game Theory, or a related field.
At least 5 years of experience in mathematical analysis and optimization within the casino or iGaming industry.
Profound knowledge of probability theory, statistical distributions, and game theory as they apply to casino games.
Expertise in utilizing mathematical tools and software for gaming simulations and analysis.
Strong programming skills (e.g., Python, R, MATLAB) for mathematical modeling and statistical analysis.
Excellent communication and interpersonal skills to work effectively within multidisciplinary teams.
Knowledge of gaming regulations and standards, with the ability to ensure compliance in mathematical aspects of casino games.

Whats in it for you?

Flexibility Policy It’s about giving you the freedom to structure your workday in a way that best suits your lifestyle and responsibilities outside of work
Work-from-anywhere Policy you have the chance to develop our products from anywhere in the world, we are a remote-first company and we are proud of it!
Every year for our team-building we choose a destination and travel together to celebrate our achievements
A dedicated budget to purchase all the equipment you need to set up your home office
L&D budget for you to develop your skills
Spill Mental Health Service full access to counseling for any employees who need it
Fun, innovative, and flat structured, rapidly growing company with endless opportunities to grow

Senior UI Engineer

Hugging Face Remote.co3 months ago

Apply Now3 months ago

location: remotework from anywhere paris

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Title: Senior UI Engineer – International Remote

Location: Paris le-de-France FR

JobDescription:

Here at Hugging Face, were on a journey to advance good Machine Learning and make it more accessible. Along the way, we contribute to the development of technology for the better.

We have built the fastest-growing, open-source, library of pre-trained models in the world. With more than 500K+ models and 250K+ stars on GitHub, over 15.000 companies are using HF technology in production, including leading AI organizations such as Google, Elastic, Salesforce, Algolia, and Grammarly.

About the Role

As a Senior UI Engineer, you will work with our Product team and take ownership of the product and be responsible for ensuring its success in the market. You will imagine and build the next features for the HuggingFace Hub (hf.co) and other potential cool products.

You don’t necessarily have to code, but you will contribute to products in the “Developer tools” and machine learning space so having a generalist mindset is essential.

We value that each team member works on impactful projects that are interesting to them. As such, youll have a key part in defining your role and day-to-day activities. Depending on your interests, you could work on developing apps or pages to expand the Hub to new domains, help design blog posts, videos, talks, and demos, and drive the direction of a product used by tens of thousands of users worldwide.

Requirements

About You

Computer Science degree with 5+ years of UI design experience.
With an interest in Machine learning!
Expertise in standard UX software such as Figma or Sketch.
Ability to work with team members to understand detailed requirements and design complete user experiences that meet team needs and vision.
Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
Ability to iterate designs and solutions efficiently and intelligently.
Synthesize company-level goals to help teams across multiple product areas create remarkable design experiences.
Fluent in english

Benefits

More about Hugging Face

We are actively working to build a culture that values ersity, equity, and inclusivity. We are intentionally building a workplace where people feel respected and supportedregardless of who you are or where you come from. We believe this is foundational to building a great company and community. Hugging Face is an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We value development. You will work with some of the smartest people in our industry. We are an organization that has a bias for impact and is always challenging ourselves to continuously grow. We provide all employees with reimbursement for relevant conferences, training, and education.

We care about your well-being. We offer flexible working hours and remote options. We offer health, dental, and vision benefits for employees and their dependents. We also offer We also offer parental leave and flexible paid time off..

We support our employees wherever they are. While we have office spaces in NYC and Paris, were very distributed and all remote employees have the opportunity to visit our offices. If needed, well also outfit your workstation to ensure you succeed.

We want our teammates to be shareholders. All employees have company equity as part of their compensation package. If we succeed in becoming a category-defining platform in machine learning and artificial intelligence, everyone enjoys the upside.

We support the community. We believe major scientific advancements are the result of collaboration across the field. Join a community supporting the ML/AI community.

Senior Director, Data Analytics

Brightcove Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Title: Senior Director, Data Analytics

Location: US – Remote

JobDescription:

Data, and how they are used, play a central role at Brightcove and are at the heart of how we make business, product, marketing, sales and operational decisions. Our centralized Data organization (Data Analytics, Data Science, and Data Engineering) is a specialized, cross-functional group that collaborates with a variety of departments to drive decisions and provide direction for future growth at Brightcove. The newly created Analytics team within Brightcove tackles challenging problems across many technical disciplines, including time series forecasting, causal inference, and optimization. In this data heavy role, we are seeking anexceptional data practitioner and hands-on Sr. Director of Analytics with a proven track record to build and lead a high-performing and growing Analytics team. In this role reporting to the SVP, Head of Data, you will be responsible for leading an organizational effort to better understand our customer needs, enhancing our product experiences, increasing our marketing and sales efforts and growth ecosystems, and growing our customer base.

Job Responsibilities

Hire, develop, motivate, inspire and lead a high performance, proactive team of analysts that are able to gather, analyze, synthesize and deliver data and recommendations accurately and timely
Act as an analytics thought partner for product, marketing, sales, customer success and other key functional teams; proactively identify and explain trends; measure impact and effectiveness of features, experiences, creative campaigns across platforms and channels; drive customer, engagement, and revenue growth
Develop, propose and execute on analytics initiatives and roadmaps to ensure data best practices and play a critical role in expanding the data-informed culture at all levels of the organization
Apply sophisticated computational, statistical, and modeling techniques in support of decision-making and drive KPI improvement; techniques include A/B and multivariate testing, predictive analysis, classification, attribution, media mix modeling, data mining, clustering and segmentation
Effectively distill complex results down to concise summary and present actionable insights to non-technical audiences
Collaborate with cross-functional partners in product, marketing, sales, engineering, operations, finance etc to define and influence data-informed business strategy and roadmaps
Manage development of data resources, gather requirements, organize sources, and support product and campaign launches
Partner with data engineering and technology teams to continuously seek innovative ways to improve the quality and accessibility of our analytical framework and data reporting infrastructure

Qualifications/Experience

Minimum Bachelors degree in a quantitative field; Masters or PhD a strong plus
7+ years of experience in building, managing, and leading a high-performing data analytics team
12+ years of relevant working experience with increasing responsibility and strong track record of technical competencies and business strategy
Track record of developing and executing data roadmaps to drive decision making across product, marketing, sales and customer success organizations
Advanced proficiency in SQL and programming/scripting languages (e.g. Python, R)
Expert knowledge with business intelligence tools (e.g. Looker, Tableau)
Expertise with statistical analyses, application, and concepts (e.g. regressions, experiment design, classification etc.)
Ability to operate independently and prioritize/manage multiple projects simultaneously
Strategically-minded yet strong detail-orientation with a penchant for data accuracy and intellectual honesty
Highly skilled in communicating and presenting results to executives as well as speaking deeply about data/statistics
Thrive on empowering team members and view the team’s success as own

About Brightcove

Brightcove is a erse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. Were hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change.

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, inidual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals. We value collaboration, creativity, work/life balance, professional growth and creating an empowering space for open communication. Whether youre in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues and celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces ersity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage iniduals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please [email protected].

The Brightcove Privacy Policy explains the processing and purposes of any personal information.

#LI-Remote

BC21030

At Brightcove, we believe that providing comprehensive and competitive compensation and benefits packages across the globe are essential to our employees. Base salary is just one component of Brightcoves total rewards program. We offer a wide range of benefits and perks that may include bonus or commission, Brightcove stock, unlimited paid time off, 401(K) matching, health insurance (medical, dental, and vision), generous employer Health Savings Account (HSA) contributions, tuition reimbursement, 100% paid parental leave and more.

USA Brightcove Base Salary Range

$191,200$286,800 USD

Information Systems Security Compliance Engineer

Canonical Remote.co3 months ago

Apply Now3 months ago

location: remotework from anywhere

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Title: Information Systems Security Compliance Engineer

Location: Home based – Worldwide

Category: Operations

JobDescription:

The Security Compliance Engineer works in the office of the CISO in the Risk & Compliance team to help Canonical to achieve overall security & compliance goals and relevant certifications, as well as compliance with regulatory frameworks and other relevant standards.

The team’s role is to ensure that Canonical conducts its business processes in compliance with laws and regulations, internal policies and procedures defined and international standards/best practices. This position is for an inidual with the knowledge, drive and personal motivation to help build and grow a strong security & compliance governance framework in a fast-growing tech company, as well as help it achieve/maintain the necessary compliance certifications.

This role can be home or office based. Periodic international travel for training and business meetings is required.

Key responsibilities:

Collaborate with IT operations, Legal, Security, and Engineering teams to define and implement policies and procedures
Help to design and implement controls to strengthen the companys Security Posture
Collaborate with various teams to ensure security standards are met across all projects
Assess vulnerabilities/risks that could affect the integrity, availability, or confidentiality of data, systems, or services of the company and provide mitigation solutions
Conduct regular audits to ensure compliance with internal policies and procedures, relevant security standards best practices, regulations and client requirements to identify gaps and provide remediation solutions
Ensure controls are configured correctly and integrated into the security strategy
Collaborate with internal teams to respond to Security Questionnaires, Contract Compliance and Security & Compliance posture questions from customers
Provide guidance and support to internal stakeholders regarding security & compliance practices
Collaborate with internal teams to gather evidence for external audits
Participate in the creation and or maintenance of the Information Security Management System
Maintain an up-to-date knowledge on Security standards, best practices and trends to ensure ongoing compliance

Required skills and experience:

2+ years of experience within a security and compliance function
Experience developing and maintaining policies, procedures, standards, and guidelines to align with companys strategy and best practices
Experience with security controls implementation, configuration and maintenance
Experience with vulnerability management tooling, remediation, and processes
Experience with coding/scripting in one or more languages (Python, C, C++, Java)
Experience with Linux operating systems (Ubuntu preferred)
Understanding of concepts related to Systems Engineering/DevOps, IaC, IAM, network security, systems security, cryptography
Have a wide understanding of cybersecurity and data protection frameworks such as ISO 27001, NIST, SOC2, PCI-DSS, GDPR, CCPA.
Experience with third party and external audits

Valuable experience:

Bachelor’s degree (or equivalent) in Computer Science, Information Systems, or related field
Affinity with Open Source software with regards to compliance
Knowledge of designing and implementing security processes and solutions with topics ranging from architecture, governance, compliance, and operations
Technical or engineering background, including software development, scripting, networking, and cloud architecture

Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the worlds best free software platform. Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Open-Source Machine Learning Engineer

Hugging Face Remote.co3 months ago

Apply Now3 months ago

location: remotenew yorkwork from anywhere new york

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Title: Open-Source Machine Learning Engineer – International Remote

Location: New York NY US

JobDescription:

Here at Hugging Face, were on a journey to advance good Machine Learning and make it more accessible. Along the way, we contribute to the development of technology for the better.

About the Role

As an open-source Machine Learning Engineer, you will work to improve the open-source machine learning ecosystem. You will mainly work with existing open-source libraries, such as Transformers, Datasets, or Accelerate, and you will interact with users and contributors of the broad open-source machine learning ecosystem. We’ll brainstorm with you to put you in a position to do the work that interests you and that is impactful.

You’ll get to foster one of the most active machine learning communities, helping users contribute to and use the tools that you build. You’ll interact with Researchers, ML practitioners and data scientists on a daily basis through GitHub, our forums, or slack.

About you

If you love open-source, are passionate about making complex technology more accessible, and want to contribute to one of the fastest-growing ML ecosystems, then we can’t wait to see your application!

If you’re interested in joining us, but don’t tick every box above, we still encourage you to apply! We’re building a erse team whose skills, experiences, and background complement one another. We’re happy to consider where you might be able to make the biggest impact.

More about Hugging Face

We value development. You will work with some of the smartest people in our industry. We are an organization that has a bias for impact and is always challenging ourselves to continuously grow. We provide all employees with reimbursement for relevant conferences, training, and education.

We care about your well-being. We offer flexible working hours and remote options. We offer health, dental, and vision benefits for employees and their dependents. We also offer 12 weeks of parental leave (20 for birthing mothers) and flexible paid time off.

We support our employees wherever they are. While we have office spaces in NYC and Paris, we’re very distributed and all remote employees have the opportunity to visit our offices. If needed, we’ll also outfit your workstation to ensure you succeed.

We support the community. We believe major scientific advancements are the result of collaboration across the field. Join a community supporting the ML/AI community.

Requirements

Please provide a cover letter mentioning why you would like to work in open-source at Hugging Face. We encourage you to mention your skills, potential expertise, and topics on which you would like to work.

HP-UX Support Engineer

Kelly Services Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Title: HP-UX Support Engineer

Location: Remote Remote US

JobDescription: Stromasys (a PartnerOne company) is the original and leading provider of enterprise-class cross-platform virtualization solutions for PDP-11, Digital VAX and Alpha, PA-RISC, and SPARC systems. Our ability to build highly qualified teams of engineering talent is critical to Stromasys future growth. Our obsession with sourcing exceptional talent is unwavering. If you are just as passionate about talent, future technologies, and systems management, then read on!

Location – United States [ REMOTE ]

Do you live and breathe legacy Unix? Do you have a brain for network troubleshooting and running virtual machines and the experience that proves it? Does the idea of interacting with customers from Fortune 50 companies to SLED to military agencies excite you? Does helping others get out of their legacy IT trap strike a chord? If so, we have the perfect job for you:

A walking Wiki of Unix (past & present) You can not only recall minutiae

from decades of HP-UX, but you also understand what is happening now and

what is key to Stromasys as a brand.

A humble teammate We serve the top companies and governments in the

world, so while you are confident of your skills and knowledge, ego has no

place on this team. You understand that we succeed only through the

success of others.

Customer engagement you happily support software installations/system

integrations at client sites and remotely.

Requirements

Must Have Requirements

Unix system administration experience (5+ years)

Ambition and willingness to grow your knowledge in legacy UNIX systems

Network experience (subnets, routing, cabling)

Technical project-management skills

Ability to work independently, delivering solutions on time

Ability to deliver customer satisfaction

Must play well with others

Fluent in English

Additional Skills We Are Looking For:

Software/hardware migration projects experience

Experience in system administration of the following:

Major plus: — SUN Solaris, versions 2.x 10

Plus: — OpenVMS for VAX, Alpha, and Integrity, versions 4.5 – 8.4

Tru64 UNIX, versions 3.x – 5.x

HP MPE-ix, versions 6.0 – 7.5

System and network troubleshooting experience in mixed

Windows/Linux/Solaris/HP-UX/VMS/Tru64/SAN environment

Understanding and system management experience of virtual environments

(VMware, Hyper-V, etc.)

Understanding and system management experience of LAN network

technologies

Understanding and system management experience of storage technologies

(SAN/NAS/iSCSI)

Understanding and management experience with various application stacks:

Oracle, Sybase, RDB, etc.

Spanish language skills

Senior Backend Engineer, Business Experience

Reddit Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Title: Senior Backend Engineer, Business Experience

Location: Remote – United States

JobDescription:

Reddit is a community of communities where people can e into anything through experiences built around their interests, hobbies, and passions. Our mission is to bring community, belonging, and empowerment to everyone in the world. Reddit users submit, vote, and comment on content, stories, and discussions about the topics they care about the most. From pets to parenting, with over 100,000 active communities and over 70 million daily active users, it is home to the most open and authentic conversations on the internet. For more information, visit redditinc.com.

The business experience teams mission is to empower brands, organizations and professionals to create engaging content for our communities while growing their presence on Reddit. This is a high impact role where you will be involved in technical & product strategy on a zero to one product. Youll have a chance to get in on the ground floor of a new product space with a 100M+ revenue opportunity.

What Youll Do:

Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy and build novel products and features that our users will love.
Contribute to the full development cycle: technical design, development, test, experimentation, analysis, and launch. Youll be reviewing code and design docs, giving feedback on product specs and mocks.
Participate with a team of thoughtful, fast-moving, and motivated engineers. Contribute to standards that improve developer workflows, recommend best practices, and help mentor junior engineers on the team to grow their technical expertise.
Continuously learn and improve your technical and non-technical abilities.

Who You Might Be:

3+ years of industry experience in large-scale distributed systems.
4+ years experience in one or more general purpose programming languages (Go, Python, Java, C++,)
Experienced with GraphQL, REST, HTTP, Thrift basics, and the ability to design and implement maintainable APIs.
A track record of developing and improving highly scalable and reliable serving systems
A track record of leading sized projects that require cross-team and cross-functional collaborations
Strong organizational skills, the ability to prioritize tasks and to deliver projects on schedule.
BS degree in Computer Science, a similar technical field of study or equivalent practical experience.
Entrepreneurial spirit. You are self-directed, innovative, and biased towards action in fast-paced environments. You love to build new things and thrive in ambiguity and even failure.
Excellent communication skills. You partner effectively with teams in a fully remote environment and discuss complex topics with technical and non-technical audiences.

Benefits:

Comprehensive Healthcare Benefits
401k Matching
Workspace benefits for your home office
Personal & Professional development funds
Family Planning Support
Flexible Vacation (please use them!) & Reddit Global Wellness Days
4+ months paid Parental Leave
Paid Volunteer time off

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is:

$190,800$267,100 USD

Reddit is committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Senior Director, Enterprise Applications

Matillion Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Title: Senior Director, Enterprise Applications

Location: Remote USA

Type: Full time

Workplace: remote

Category: IT and Security

JobDescription:

Matillion is The Data Productivity Cloud.

We are on a mission to power the data productivity of our customers and the world, by helping teams get data business ready, faster. Our technology allows customers to load, transform, sync and orchestrate their data.

We are looking for passionate, high-integrity iniduals to help us scale up our growing business. Together, we can make a dent in the universe bigger than ourselves.

We are looking for a highly experienced Senior Director of Enterprise Applications to join our IT & Security team. Reporting to our Chief Information Security Officer, this is a new role where you will bring together people, processes and technology as you centralise Matillion’s business applications, with significant latitude in how you do this and an opportunity make your mark in our rapidly maturing business.

In this role, you will be responsible for overseeing the strategic planning, implementation, and management of our business applications, with a specific focus on Workday, Salesforce, and Netsuite. You will lead a team of professionals and collaborate with key stakeholders to ensure the successful utilisation and optimisation of these systems to support our business objectives.

We value in-person collaboration here at Matillion, and it would be ideal if you were based commutable to our office in Denver, but we will consider remote applicants for this role as well. We favour a hybrid work structure where Matillioners work two days a week from the office, with a core day on Wednesday.

What You’ll Be Doing:

Develop and execute a strategic roadmap for the effective utilisation of Workday, Salesforce, and Netsuite in alignment with the organisation’s goals.
Identify and recommend innovative solutions, enhancements, and integrations to improve business processes and increase operational efficiency.
Lead the implementation and upgrade projects for Workday, Salesforce, and Netsuite, ensuring timely and successful delivery.
Oversee system configurations, customisation, and integrations, ensuring data integrity and security.
Manage system upgrades, patches, and releases, staying up-to-date with the latest features and functionality.
Provide leadership, guidance, and mentorship to a team of business application professionals, fostering a collaborative and high-performing environment.
Collaborate with key stakeholders across departments to understand business requirements and translate them into technical solutions. Work closely with senior management to ensure business applications are aligned with strategic objectives.
Establish and maintain strong relationships with vendors, managing vendor contracts, and ensuring effective vendor performance.
Establish and enforce best practices, policies, and procedures for the use of business applications, ensuring compliance with relevant regulations and data privacy laws.
Monitor system usage, performance, and security, implementing appropriate controls and safeguards.

What We’re Looking For:

Bachelors or Masters degree in Computer Science, Information Systems, or a related field.
Proven experience in a senior leadership role overseeing business applications, preferably with expertise in Workday, Salesforce, and Netsuite.
Strong understanding of business processes across multiple functional areas, such as HR, Finance, Sales, and Operations.
Demonstrated track record of successful system implementations, upgrades, and integrations.
Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team.
Strong analytical and problem-solving abilities, with a strategic mindset.
Effective communication and stakeholder management skills, with the ability to collaborate with iniduals at all levels of the organisation.
Knowledge of governance, risk, and compliance requirements related to business applications.

At Matillion, we are committed to providing competitive salaries in line with market standards. Our estimated base compensation range for this position is $180,000 – $225,000. This role is eligible for participation in our corporate bonus plan. The final salary will be based on the relevant skills and experience demonstrated in the hiring process.

Matillion has fostered a culture that is collaborative, fast-paced, ambitious, and transparent, and an environment where people genuinely care about their colleagues and communities.

Our 6 core values guide how we work together and with our customers and partners. We operate a truly flexible and hybrid working culture that promotes work-life balance, and are proud to be able to offer the following benefits:

Company Equity
25 days PTO
5 days paid volunteering leave
Health insurance
Life insurance
Access to mental health support
401K
Career development with access to a Udemy account, Blinkist and much more!

More about Matillion

Thousands of enterprises including Cisco, DocuSign, Pacific Life, Slack, and TUI trust Matillion technology to load, transform, sync, and orchestrate their data for a wide range of use cases from insights and operational analytics, to data science, machine learning, and AI.

With over $300M raised from top Silicon Valley investors, we are on a mission to power the data productivity of our customers and the world.

We are passionate about doing things in a smart, considerate way. Were honoured to be named a great place to work for several years running by multiple industry research firms.

We are dual headquartered in Manchester, UK and Denver, Colorado.

We are keen to hear from prospective employees, so please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you are interested in Matillion but don’t see a suitable role, please email [email protected]

Matillion is an equal opportunity employer. We celebrate ersity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type, Matillion does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Upcoming: Salesforce Commerce Cloud, Competency Lead

Bounteous Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Title: Upcoming: Salesforce Commerce Cloud, Competency Lead

Location: United States

Type: Full Time

Workplace: remote

Category: Salesforce: Salesforce Commerce

JobDescription:

Bounteous is looking for a Salesforce Commerce Cloud Practice Lead. As a lead you will be the driving force behind the development and execution of Salesforce Commerce Cloud initiatives within the organization. Your role involved leading a team of professionals, providing strategic direction and ensuring the successful implementation of Salesforce Commerce Cloud solutions for clients. You will play a crucial role in shaping the growth and success of the Salesforce Commerce Cloud practice.

This position sits within our Technology team, but will regularly interface with a large, cross-functional team of developers, solution architects, Salesforce specialists and marketing strategists to help bring digital customer experiences to life. This inidual will also work closely with our Business Development team to support pursuit efforts. As such, the ideal candidate will be dynamic and flexible with a strong affinity toward data and process.

This position necessitates knowledge of varying industry trends, B2C best practices and associated marketing technologies, so the ideal candidate should possess a desire to continually learn, improve and apply subject matter expertise to inidual client needs.

As the Salesforce Commerce Cloud Practice Lead, you will necessitate knowledge of varying industry trends, Salesforce Commerce Cloud products and associated best practices and marketing technologies, so the ideal candidate should possess a desire to continually learn, improve and apply subject matter expertise to inidual client needs. You must currently hold at minimum Salesforce Certified B2C Commerce Administrator certification to be considered for this role.

Responsibilities

Develop and implement a strategic vision for the Salesforce Commerce Cloud practice
Stay current with the latest trends and updates in ecommerce, Salesforce Commerce Cloud and digital commerce technologies
Work closely with a erse global delivery team, including project managers, developers, Salesforce SMEs, quality assurance professionals and other specialists
Communicate effectively with clients, internal stakeholders and team members across different time zones
Define global project delivery methods and process and implement proactive strategies
Establish and enforce best practices for Salesforce Commerce Cloud implementation, customization and optimization
Lead, mentor, and guide a team of Salesforce Commerce Cloud specialists, including developers, architects and consultants
Provide guidance on project assignments, ensuring the team delivers high-quality ecommerce solutions that meet client objectives
Foster a collaborative and innovative team culture
Collaborate closely with sales and business development teams to understand client requirements and contribute to the pre-sale process to include documentation and pre-sale deliverables
Act as a trusted advisor to clients, offering strategic insights and recommendations on Salesforce Commerce Cloud solutions
Ensure client satisfaction by delivering effective and user-friendly ecommerce solutions
Implement and maintain quality assurance processes to ensure the delivery of high-quality and scalable Salesforce Commerce Cloud solutions
Conduct regular reviews of ecommerce platforms to optimize performance and user experience
Collaborate with cross-functional teams, including sales, marketing and customer support to align Salesforce Commerce Cloud solutions with overall business objectives
Communicate effectively with both technical and non-technical stakeholders
Identify training needs within the Salesforce Commerce Cloud practice and develop training programs to enhance team skills
Encourage and support team members in obtaining relevant Salesforce Commerce Cloud certifications and reminders to remain current
Lead discovery efforts to gather necessary information from clients and internal team members to appropriately understand business needs and solution requirements for B2C eCommerce efforts
Develop deep knowledge of each client’s business and available data to ensure platform solutioning is on par with client’s commerce objectives
Translate business needs into detailed technical requirements for platform configuration, data schemas and system integrations to deliver against business needs
Maintain expert level understanding of the Salesforce product suite, including but not limited to Commerce, Marketing, and App Clouds
Provide oversight and governance of sold and managedSalesforceprojects and manage the delivery of and help coordinate all elements of a Salesforce Core and/or Commerce Cloud implementation
Serve as day-to-day technical platform SME to internal and client teams
Lead solution design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client’s current and desired end states

Preferred Qualifications

Bachelors degree in Computer Science, a related business or technology field, or equivalent work experience required
8+ years of extensive experience with Salesforce Commerce Cloud
Proven leadership experience in managing a Salesforce Commerce Cloud practice or team
Strong project management skills with experience in Agile methodologies
Minimum of 5 years working with Salesforce Cloud systems as a Platform Architect, with demonstrated experience leading 3+ platform implementation projects
Minimum of 5 years in direct-to-consumer Salesforce B2C Commerce experience in the areas of solution design, commerce user flows, digital merchandising, information architecture, systems integration, data modeling
Agency experience preferred, with 2+ years experience in a client-facing role and knowledge of overall agency structures and agile project management methodologies
Salesforce Cloud certifications preferred
Exposure to other Salesforce Industry Cloud (Consumer Cloud, Financial Services Cloud, Heath Cloud, etc.) capabilities is a plus
Proven ability to design and optimize business processes and integrate business processes across disparate enterprise systems
Configuration experience using the Salesforce point-and-click developer interface (e.g., Flows, Lightning Data, etc.)
Awareness of programmatic solutions on the Salesforce platform including Apex, LWCs and VisualForce
Understanding of the Salesforce data loader for data migration activities in Salesforce, and/or Home
Knowledge of integration and headless/composable architecture as well as third-party integration tools and ETL (Such as MuleSoft, Boomi, Informatica, Jitterbit etc.) with Salesforce
HTML, XML, APIs, JavaScript, and Ajax web development languages
Expert understanding of B2C commerce practices, including customer journeys, composable storefronts, order management and payment systems, and cross-channel experiences
Excellent oral and written communication skills
Experience managing and upskilling teams and supporting inidual team member growth
Comfortable working with all levels of an organization and capable of communicating as effectively with technical staff as with business and management
Deep functional and technical understanding of SaaS, PaaS, IaaS and other Cloud Computing Services is a plus
Able to travel up to 30% of the time

We invite you to subscribe to our monthly and quarterly newsletters to stay up to date with the latest job openings as well as resources and tips for job seekers here.

Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if youre missing some of the above), we encourage you to apply.

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our erse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with iniduals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community.

Bounteous is willing to sponsor eligible candidates for employment visas.

#BI-Remote

#LI-Remote

Technical Writer

Nacelle Remote.co3 months ago

Apply Now3 months ago

location: remoteus canada

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Technical Writer (Contract)

at Nacelle

Remote

Who we are:

Nacelle, the leading Commerce Experience Platform, elevates e-commerce conversion rates by an average of 28%. We provide optimized one-click checkout, content personalization and AI-powered product recommendations. Our advanced headless APIs and composable technology set the standard for enterprise commerce excellence, providing robust solutions for today’s dynamic online retail environment. Nacelle is backed by prominent, world-class investors like Tiger Global, Index Ventures and iNovia.

The role: (Part-time)

We are seeking a talented and experienced Senior Technical Writer to join our team. The ideal candidate will be responsible for creating and maintaining technical documentation for our platform, ensuring clarity, accuracy, and usability for our customers. This role offers an exciting opportunity to work with cutting-edge technologies and collaborate with cross-functional teams.

If you want to work in an environment where your contribution is truly felt and appreciated, and where your impact is significant, then come join our team! We’re excited to have you.

In this role you will:

Simplify complex technical concepts for erse audiences using clear language and visuals.
Create and maintain technical documentation including guides, specifications, and white papers.
Collaborate with subject matter experts to gather information and ensure the accuracy of content.
Collaborate with various stakeholders to gather information, review drafts, and incorporate feedback into the documentation.
Update and revise documentation to reflect changes in products or technologies.
Maintain consistency in terminology, style, and formatting across all documentation.
Adapt content to meet the needs and preferences of various user groups.

We would love to hear from you if:

You have 5-10 years of relevant experience.
You have a bachelor’s degree in English, technical writing, communications, journalism, or a related field.
You have a portfolio of previous writing samples, especially those related to technical or specialized topics.
You are a strong researcher who is capable of gathering information from a variety of sources including subject matter experts, technical specifications, and other documentation.
You are proficient in grammar, punctuation, and sentence structure, as well as the ability to convey complex technical information clearly and concisely.
You have a solid understanding of technical concepts and terminology relevant to the industry.
You have strong cross-functional collaboration and communication skills.
You are meticulously detailed to ensure accuracy and consistency in the documentation.
You are adaptable with your writing style and tone to target different audiences and communication channels.

Wed be really excited if youve had:

You have previous experience working for a startup or a commerce provider.

If you meet most of the criteria for this position, we would still love to hear from you! We believe in fostering talent, growing and providing training to our team as we believe great human beings come first and building skillsets can happen over time.

Authorization to work in either the U.S. or Canada is a precondition of employment at Nacelle. We unfortunately are not able to provide employment sponsorship at this time.

Nacelle is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Nacelle is committed to providing reasonable accommodations for qualified iniduals with disabilities who may require additional assistance in engaging in our application and interview process. Please feel free to reach out to Nacelle’s Talent Acquisition Team at [email protected] if you need any assistance completing our application or need accommodations during your interview process.

#LI-REMOTE

Sr. Site Reliability Engineer

Hims & Hers Health, Inc. Remote.co3 months ago

Apply Now3 months ago

location: remoteus

Apply Now

Sr. Site Reliability Engineer

at hims & hers

Remote

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol HIMS. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the companys outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

We are seeking a Site Reliability Engineer to help build a reliable web experience for our users. We believe that moving fast is our competitive advantage, and enables us to better serve our users. We also know that the faster we move, the more likely we are to break things.

You Will:

Design and implement SRE practices ensuring availability, scalability and observability of production systems with a strong focus on excellent customer experience
Actively seek and identify opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation.
Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams
Manage Infrastructure through automation (Infrastructure as Code)
Manage incidents and emergency response, track outages, ensure data integrity and engineer releases to promote safe, efficient and rapid deployments
Handle emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed
Improve the codebase by resolving logic issues, deprecating unused code, etc.
Implement monitoring, logging, alerting and SLO Reporting
Identify Service Level Indicators (SLIs) that will align the team to meet the availability and performance objectives.
Perform and run blameless RCAs on incidents and outages aggressively looking for answers that will prevent incident reoccurrence.

You Have:

8+ years as a software engineer, shipping production code.
5+ years of experience as a Site Reliability Engineer.
Experience with service-oriented architectures and microservices at scale
Strong proficiency with RDBMS databases (PostgreSQL, MySQL, SQL Server, etc.)
Strong proficiency in SQL scripting
Proficiency developing in one or more languages such as Java, Kotlin, Python, and/or others
Ability to use containers and orchestration frameworks (Kubernetes, Docker, Container registries etc.)
Proficiency in Git or other VCS
Experience with configuring, customizing, and extending monitoring tools (Datadog, Prometheus, New Relic etc.)
Excellent debugging and troubleshooting skills
Strong technical competency, with a data-driven analytical approach towards solving complex challenges
Have a systematic problem-solving approach, coupled with strong and effective communication skills and a sense of drive
Nice-to-have: Experience with Terraform or other IAC tools such as Chef, Puppet or Ansible

Our Benefits (there are more but here are some highlights):

Competitive salary & equity compensation for full-time roles
Unlimited PTO, company holidays, and quarterly mental health days
Comprehensive health benefits including medical, dental & vision, and parental leave
Employee Stock Purchase Program (ESPP)
Employee discounts on hims & hers & Apostrophe online products
401k benefits with employer matching contribution
Offsite team retreats

#LI-Remote

Outlined below is a reasonable estimate of H&Hs compensation range for this role.

H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that H&H employees own a piece of our company.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.

Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We dont ever want the pay range to act as a deterrent from you applying!

An estimate of the current salary range for US-based employees is

$135,000$150,000 USD

We are focused on building a erse and inclusive workforce. If youre excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Program Manager, IT Asset Management

Netflix Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Program Manager, IT Asset Management

Remote, United States

Netflix is one of the world’s leading entertainment services with 260 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

The program manager will be responsible for the definition and implementation of global tools and programs that will support the efficient scaling of IT Asset Management. As the global program manager, they will help set the vision and direction on ITAM priorities, and drive alignment with our global teams, product managers, and technology leadership. Partnering with leads across the globe to define best practices and frameworks, lead operational change management, and to identify and implement cross-functional product solutions.

This role is critical in ensuring the efficient and effective management of our IT assets throughout their lifecycle, from procurement to disposal. The ITAM Program Manager will be expected to apply their knowledge of industry best practices and experience to demonstrably improve the state of the organizations ITAM activities.

Key Responsibilities

Develop and implement a comprehensive IT asset management program, including policies, processes, and procedures, to effectively manage the lifecycle of IT assets from procurement to disposal
Define and maintain an accurate inventory of all IT assets, including hardware, software, licenses, and peripherals, and establish processes for tracking asset status, location, and utilization
Establish and enforce compliance standards and procedures to ensure that IT assets are properly licensed, configured, and utilized in accordance with company policies, industry regulations, and software license agreements
Implement tools and systems for asset tracking, monitoring, and reporting, and leverage data analytics to identify opportunities for optimization, cost reduction, and risk mitigation
Develop and deliver training programs and materials to educate employees on IT asset management policies, procedures, and best practices, and foster a culture of accountability and compliance across the organization
Conduct regular audits and assessments of IT assets and processes to identify gaps, address deficiencies, and drive continuous improvement in asset management practices and outcomes
Serve as the primary point of contact for internal stakeholders, external auditors, and regulatory agencies on matters related to IT asset management, and ensure timely and accurate reporting of asset-related data and metrics
Stay abreast of industry trends, emerging technologies, and best practices in IT asset management, and leverage this knowledge to drive innovation and enhance the effectiveness and efficiency of our asset management program

Qualifications

Bachelors degree in IT, Business Administration, or a related field
Minimum of 7+ years of experience in IT asset management, preferably in a large enterprise or complex organizational environment
Strong understanding of IT asset management principles, practices, and methodologies, including asset lifecycle management, inventory control, software licensing, and compliance
Demonstrated experience developing and implementing IT asset management policies, processes, and procedures, and driving adoption and compliance across erse stakeholder groups
Proficiency in IT asset management tools and systems, such as IT asset management software, configuration management databases (CMDB), and software license management tools
Excellent communication, presentation, and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences and influence stakeholders at all levels of the organization
Relevant certifications (such as ITIL, CITAM) are a plus

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100,000 – $720,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.

Smart Contract Auditor

Nethermind Remote.co3 months ago

Apply Now3 months ago

location: remotework from anywhere

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Title: Smart Contract Auditor (Rust)

Location: Remote

JobDescription:

What are we all about?

We are a team of builders and researchers on a mission to empower enterprises and developers worldwide to access and build on decentralized systems.

Today, there are nearly 200 of us working remotely from over 45+ countries.

View all our open positions here: https://www.nethermind.io/open-roles

The role:

Were seeking auditors with smart contract auditing experience to join our team. You’ll work on projects written in Rust and Solidity. Knowledge of GoLang is a plus. We are seeking someone who understands the Rust smart contract ecosystem. Youll get the opportunity to work at the bleeding edge of Blockchain technology and interact with different teams working in every aspect of Web3 security.

Responsibilities:

Work directly with protocols in the Solana, Ethereum, StarkNet, and Polkadot ecosystems to review their code and help secure their protocols;
Collaborate with teammates to maintain and continually improve our existing blockchain security tools using modern software engineering practices;
Develop new blockchain security tools;
Engage in meetings with clients to discuss security and best practice improvements.

Requirements:

1+ year(s) of experience in Rust and Solidity security analysis (must have);
Solid understanding of the Ethereum Virtual Machine;
Fluency in Rust and Solidity smart contract security;
Detailed understanding of common smart contract vulnerabilities;
Fluency with common tools and frameworks used for the development and security analysis of smart contracts;
Strong debugging skills and/or experience in reverse engineering;
Portfolio of audit reports

Nice to have:

Good written and verbal communication skills;
Understanding of most common DeFi applications.
Publicly visible audit reports in your portfolio.
GoLang experience is a plus

Perks and benefits:

Fully remote
Flexible working hours
Plus equity

Keep up to date on what we are working on by following us on our social channels

Click here to view our Privacy Policy.

IT Data Analytics Manager

Paula's Choice Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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IT Data Analytics Manager

US_Remote

Paulas Choice is Your Right Choice!

Paula’s Choice is a leading multinational skincare brand with over 28 years in the industry! Our mission is to empower people around the world with the knowledge and products they need to achieve their own definition of beauty. We’re looking for passionate and talented people to join our team as we continue to revolutionize the beauty industry.

Paulas Choice is committed to ersity! Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes our company stronger. We hope you agree. If you share our values and our enthusiasm for empowering people to achieve their own definition of beautiful, Paulas Choice could be a wonderful fit for you.

What we offer you*:

A robust benefits package including health, vision, dental, retirement and more
Flexible spending account, Employee assistance program
Fitness perks, meditation app membership, and more
Product samples and discounts
Generous PTO
Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
Great location for roles that are hybrid or fully onsite, were in the heart of Seattles beautiful International District
Did we mention were a dog-friendly office?

*Please note these benefits are only available to full-time Paula’s Choice employees.

In addition to our core benefits outlined above, heres some additional reasons you should consider a career at Paula’s Choice:

We’re committed to innovation were constantly developing new and innovative products that are based on the latest scientific research.
We’re customer centric we believe that our customers deserve the best possible products and services.
Were a erse and inclusive workplace we value ersity and inclusion in all aspects of our business and have committed to learning along the way. We believe that our employees’ unique perspectives and experiences make us a stronger company.
We’re passionate about making a difference we believe that beauty is more than just skin deep. We’re committed to using our platform to share research, education, and skin positivity.

If you’re looking for a career where you can make a real difference, join Paula’s Choice today! We’re looking for talented and passionate iniduals to help us change the world one face at a time.

How youll have an impact at Paulas Choice:

The IT Data Analytics Manager has a critical role in enabling data use across channels and geographies. The role will partner with Paula’s Choice IT and Business leadership to develop and maintain a vision for integrated data for analytical uses including data warehousing, operational reporting, dashboards, and advanced uses including machine learning and artificial intelligence. Additionally, this role will ensure that data and analytical systems are secure, compliant, and highly available. Lastly, they will balance new development with production support and service delivery for Paulas Choices users.

This new role will be critical in establishing world class policies and procedures to support data-driven decision making and maximize the value of data through innovative use cases and new technologies.

The successful candidate will be a servant leader in our culture of yes. They will be detail oriented, yet people over process focused.

As a IT Data Analytics Manager, a typical day might include a mix of the following:

Partner with the CIO and IT Leadership Team to define global data strategy, architecture, and processes.
Plan for and oversee the ingestion of data from enterprise business applications and other internal and external sources into an integrated data lake and data warehouse.
Partner with distributed business analytics team to manage requirements and develop, implement, and support semantic models that provide a unified view of data across applications, geographies, and sales channels.
Guide the development team to add new data sources and enhance analytical environments using the agile methodology and following best practices from the software development lifecycle.
Ensure processes are in place and effective for monitoring of all production jobs, responding to service requests, and resolving incidents and problems within SLAs, providing hands-on support and troubleshooting as required.
Manage project deliverables and responsibilities, vendor management, contract negotiation, budgets, and be the subject matter expert on analytics systems.
Working with the PC Security Architect and Prestige Central IT team, ensure analytics systems meet all requirements for data security, data governance, and master data management. (GDPR, CCPA, PII, PCI, etc.)
Oversee “health of data analytics” KPI’s such as service lead time and analytics platform adoption
Evaluate, select, and implement innovative technologies that offer business value
Ensure Data Management teamwork is aligned with business priorities
Provide all managerial functions for the Data Engineering team including hiring, goal-setting, performance management, learning and development, and recognition
Other responsibilities as assigned by your manager

The Details:

Location: Remote, U.S. based role
Hours: Typical PST business hours with some flexibility required
Physical requirements: Ability to handle both sitting and screen time for long periods of time
Travel requirements: Up to 10%, domestic only

What youll bring to the table:

Experience:

7+ years of Data Analytics / Data Warehousing experience including data modeling (Dimensional Data, and Star Schemas), data engineering, and ETL / ELT architectures
4+ years in a leadership role
5+ years of experience in e-commerce (cosmetics background is preferable but not required)
5+ years of experience with large-scale e-commerce applications and marketing platforms
5+ years of experience with agile methodologies.
Experience with Databricks

Skills:

Superior communication skills with external & internal business partners and development teams
Ability to be self-motivated and work with urgency to mitigate blockers. May need to involve key partners such as: customer service team, digital marketing, creative and brand teams
Comfortable working in a team-oriented, entrepreneurial environment
Fast learner, confident communicator, with the ability to effectively prioritize and execute tasks in a fast-paced environment (resourceful, hands-on, able to sense urgency)
Demonstrated leadership skills, passion, ability to learn and adapt, and team skills
Strong analytical and quantitative skills for data-driven decision making
Proven track record of attracting, hiring, motivating and develop the best quality-minded iniduals

Knowledge:

Clear understanding of Project Management Methodologies Agile, Scrum, Adaptive
Up to date with the latest trends and best practices in data analytics including AI architectures
Proven track record of maturing and streamlining analytics systems and processes

What can help you really stand out:

Background in skincare, personal care, cosmetics or a related industry strongly preferred
Bachelors Degree

Approximate Salary Range Based on Experience and Location:

$160,000 – $180,000 USD/annually

Paulas Choice Skincare determines the pay for positions using local, national, and industry-specific survey data. We evaluate external and internal equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate’s region/town/cost of living.

For new hires, we strive to make competitive offers allowing the new employee room for future growth. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan.

Paulas Choice Skincare is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law.

We are committed to create a workplace that is inclusive of all. Where everyone feels empowered to bring their full authentic self to work. Where embracing cultural differences, accepting others without bias, and antiracism are reflexes, not an initiative.

Director, Games Systems Integration

Crunchyroll Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Director, Games Systems Integration

at Crunchyroll, LLC

Remote

About Crunchyroll

WE HELP EVERYONE BELONG. ITS OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, its powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

You will propose and drive innovation to improve Crunchyrolls fansexperience worldwide across team members and teams. You will partner with Business Development, Engineering and Product teams to establish the Crunchyroll games system platform. You will ensure games studios have access to best in class developer experience. This is an entrepreneurial environment and you must like to solve complex problems with competing priorities. This means you are not only able to develop high-level strategic initiatives, but can also roll up your sleeves, dig in, and get the job done.

You will anticipate bottlenecks, provide escalation management, anticipate, and make trade-offs, and balance partner needs. You’re able to take complex projects and break them down into manageable pieces, develop functional specifications, and deliver. High judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.

In the role of Director, Game Systems Integration, you will report to the VP of Technology Partnerships and R&D.

We are considering applicants for the location of remote US.

About You

We get excited about candidates, like you, because…

You have 5+ years of video games platform development experience
You have 10+ years of leadership experience
You have 5+ years of leading partnership initiatives, working directly with partners
You have demonstrated strategic thinking in building solutions for the future

About the Team

The Technology Partnerships team at Crunchyroll plays a pivotal role in enhancing and expanding our users’ experiences. We collaborate extensively with a erse network of device, payment, and gaming partners to broaden the reach of Crunchyroll’s offerings. Our primary objective is to drive growth, open up new acquisition channels, and optimize both the scope and quality of our services. Situated at the crossroads of technology and business, we are dedicated to enabling experiences that delights our members.

About Game Systems: our goal is to enable games studios to seamlessly integrate and launch their greatest hits on Crunchyroll. You will lead a team of engineers to build and operate the product and infrastructure enabling the games developer platform. This includes features like authentication, cloud saves, leaderboards, achievements, and social capabilities.This also includes core technologies like Web API and developer environments.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
Flexible time off policies allowing you to take the time you need to be your whole self.
Generous medical, dental, vision, STD, LTD, and life insurance
Health Saving Account HSA program
Health care and dependent care FSA
401(k) plan, with employer match
Employer paid commuter benefit
Support program for new parents
Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-remote

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

Courage. We believe that when we overcome fear, we enable our best selves.

Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

Service. We serve our community with humility, enabling joy and belonging for others.

Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to ersity and inclusion

Our mission of helping people belong reflects our commitment to ersity & inclusion. It’s just the way we do business.

We are an equal opportunity employer and value ersity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

Director, Technical Support

Bonterra Tech Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Director, Technical Support

Remote, United States

Full time

job requisition id

R2024-0062

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra’s differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

As Director, Technical Support, you will lead a group of skilled technical support specialists and engineers, who provide exceptional technical support to our Global Bonterra Support clients, ensuring their success with our software solutions. You will work to triage and resolve customer issues, working closely with Support, R&D and SaaS Operations and handle both reactive and proactive operational functions. You will develop a high-performing team that is hyper-focused on efficiency, quality, and customer satisfaction.

Responsibilities

Provide leadership to technical support teams, focusing on efficiency and quality to increase software utilization, customer retention and overall satisfaction ratings.

Perform technical and strategic tasks such as establishing and enforcing technical requirements and managing new workflows & processes.

Direct the daily operations of the team to continuously improve the customer support experience.

Manage the defect process including testing, prioritization, escalation, case management and communication.

Establish and maintain standard operating procedures to maximize efficiency and measure key performance indicators, consistently working to improve those metrics.

Directly manage a team of skilled Technical Support Specialists and Engineers.

Analyze issues and assist with troubleshooting incidents that are escalated by the team.

Work closely with Operations, R&D and SaaS Ops to resolve defects and identify trends in customer issues.

Communicate with customers and internal parties about existing tickets and identify common patterns.

Act as an escalation point for customers and critical issues.

Foster a culture of teamwork, collaboration, and exceptionalism.

Requirements

At least 5-7 years of industry experience in a Technical Support Manager role within software and/or technology company.

A genuine interest in technology and a desire to solve problems.

Provide a troubleshooting mindset, a customer-focused approach, and a strong sense of ownership over results.

Experience in providing a positive customer experience as well as effective verbal and written communication skills to explain technical information to varied levels of users.

Ability to multi-task, can respond and react to a variety of different critical issues simultaneously.

Ability to effectively manage processes, relationships and resources to enhance organizational capability and results.

Willing to learn, adapt, and evolve with a growing team and evolving company.

Strong problem-solving skills with technical agility and creativity.

A good working knowledge of relational databases (SQL preferred).

Experience with Jira/Confluence, Zendesk, Intercom, Salesforce, or alternative ticketing tools.

Nourish a team-oriented mindset with a customer-first attitude.

Outstanding communication and analytical skills.

Compensation

The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, inidual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses/incentives, and equity.

US Base Salary Range: $120,000 – $150,000 w/15% annual bonus

Please note that the compensation range specified in this job posting is applicable to candidates based in the United States. For international applicants, actual salary offers may vary based on the local market compensation standards and will be determined in accordance with regional considerations, including but not limited to applicable laws, cost of living, and industry norms.

Our Culture:

Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the iniduals who make up our community.

Our comprehensive and competitive benefits include:

Generous Flexible Time Off (FTO) Policy

Equity for ALL regular, full-time employees from inidual contributors to management – share in our success!

Up to 15 paid company holidays including some commemorating social justice events and self-care

Paid volunteer time

Resources for savings and investments

Paid parental leave

Paid sick leave

Health, vision, dental, and life insurance with additional access to health and wellness programs.

Opportunities to learn, develop, network, and connect

We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, ersity of thought and any other characteristic protected by applicable law.

Senior Data Scientist

Alma Mental Health Care Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Senior Data Scientist

Remote, Contiguous US

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Almas free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Incs Best Workplaces in 2022 and 2023.

Senior Data Scientist

The Data Science team helps Alma achieve its mission by leveraging data to inform business strategy and drive product innovations. As a Senior Data Scientist, you will apply your expertise in analytics and machine learning to improve Almas operational efficiency, create tools to empower providers, and make finding the right therapist more intuitive for clients. You will tackle challenging problems such as building ML models to predict cost of care and designing algorithms to match clients to available providers. You will work closely with a cross functional team of product managers, software engineers, and designers to define and execute on the product roadmap.

What youll do:

Build machine learning models to solve business problems such as provider/client matching, cost prediction, and treatment recommendation
Design, execute, and analyze A/B testing experiments to validate product hypotheses
Define metrics and create dashboards to measure product performance
Generate insights through deep-e analysis to inform strategy and prioritization
Collaborate with crossfunctional partners to define the product roadmap
Identify opportunities and initiate new data science projects that drive company OKRs
Communicate technical insights effectively to influence decision-making

Who you are:

You have a Masters degree in a relevant quantitative field (e.g. data science, computer science, statistics, economics) or equivalent 2+ years in industry experience
You have 2-4 years experience as a data scientist supporting product development
You are an expert in SQL
You are proficient in either R or Python for data analysis
You have successfully developed and launched ML models with quantifiable business impact
You have experience designing and analyzing A/B testing experiments and guide product decisions with experimental insights
You are results-driven and passionate about building great products, with a proven track record of taking projects from inception to launch

Benefits:

Were a remote-first company
Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA and HSA plans
401K plan (Roth and traditional)
Monthly therapy and wellness stipends
Monthly co-working space membership stipend
Monthly work-from-home stipend
Financial wellness benefits through Northstar
Pet discount program through United Pet Care
Financial perks and rewards through BenefitHub
EAP access through Cigna
One-time home office stipend to set up your home office
Comprehensive parental leave plans
11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
Flexible PTO

Salary Band: $160,000 – $190,000

Almas compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.

Senior Systems Administrator

Hypixel Studios Remote.co3 months ago

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location: remotework from anywhere

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Title: Senior Systems Administrator

Location: Remote/ In-Office

JobDescription:

We’re looking for a Senior Systems Administrator to join our team at Hypixel Studios, which collaborates remotely from around the world. Our members range from industry newcomers to experts with 25+ years of experience. Team members come from a erse set of backgrounds, but share a common passion for building polished player-focused, community-powered games.

Join us on our mission to bring players together in an inviting, immersive world where they can make their mark. Hytale empowers creative expression across a spectrum of experiences including sandbox adventure, social play, minigames, and creativity using a suite of powerful and accessible tools.

As a Senior Systems Administrator, you will be responsible for driving our selection processes, creating and implementing policies both team and studio wide. You will work with the team to document and automate tasks & functions across the team’s pillars of responsibility.

Who you are:

Youre a Senior Systems Administrator with a proven track record of experience
Youre self driven and can work asynchronously
Youre passionate about technology, security and automation

Some of your role:

Help shape the technical vision and standards for the team
Work closely with studio wide stakeholders to enable teams and remove blockers
Create and architect automation solutions for access control, auditing, etc.
Craft policies that will be implemented at a studio level
Evaluating tools and platforms for use
Setting up and configuring software/platforms at a studio level

Essential Traits:

5+ years of systems administration experience
Experience managing Windows Active Directory, Microsoft Endpoint Manager and SCCM, Terraform
Experience in Python
Experience in protecting against large scale (security) attacks
Creating and selecting helpdesk and IT software, their operational best practices, including security, data protection, and disaster recovery protocols

Bonus Traits:

Infosec experience
Experience mentoring other team members
Experience working with and supporting remote teams in multiple time zones.
Experience of a working in a gaming environment
Experience with the following but not limited to:
- Google Workspace (eg. Google Docs / Calendar etc.)
- Slack
- Miro / Trello
- Windows licensing

We can offer:

Competitive salary
Annual Performance Bonus (APB)
Quality of Life increases
Christmas closure
A chance to work on a new game project with an extremely motivated team
Opportunities to learn and grow personally and professionally
A stable and secure work environment
The ability to work remotely

Were looking for applicants who are self-driven, put players first, and that have a history of making cool stuff. In return, we can offer an environment that values and supports inidual creativity and passion and believes in fostering new talent. We recognize the value of ersity in every sense and actively encourage candidates from erse backgrounds to apply.

Senior Data Scientist

Splice Music Remote.co3 months ago

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location: remoteus

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Title: Senior Data Scientist

Location: Remote – U.S.

Job Description:

WHO WE ARE:

We are a producers playground, delivering music creators the tools they need to bring their ideas to life. With a massive, industry-leading catalog of licensed samples, paired with powerful AI, and access to affordable plugins and DAWS, Splice kicks sound discovery, inspiration, and creative output into overdrive.

HOW WE WORK:

At Splice, DISCO is a rallying cry for collaboration, accountability and unity within our organization; Direct, Inclusive, Splice Together, Creator Centric and Optimistic. Our shared success depends on our ability to support one another, work well together and communicate directly. By embracing flexibility and a unified approach, we can navigate anything thats thrown at us.

Splice embraces a culture of remote work. Youll see your colleagues showing up from across the US and the UK. In order to keep us working well as a team, we have regular communication, including Town Halls, departmental All Hands and get-togethers.

When you join Splice, you join a network of colleagues, peers, and collaborators. Are you ready?

JOB TITLE: Senior Data Scientist

LOCATION:REMOTE

THE ROLE:

We are looking for a driven and creative Sr. Data Scientist to work in an analytics-focused role supporting product development for our Creator Tools. In this role, you will define metrics that track engagement and user-centric outcomes within our suite of innovative creative tools for music-makers. You will sit squarely between the realms of deep creativity and analytical rigor, drawing connections between the creative workflows of musicians and the metrics necessary rigorously and accurately measure their success. Working in close partnership with Product, Design, and User Research, you will use analytics to discover new patterns of user behavior and leverage these discoveries to build more relevant and impactful experiences for our users.

All of this means balancing ad hoc data exploration and longer-running analytical projects; designing and conducting experiments; bridging the gap between Product Managers and Data Engineers to assure that the necessary data is accessible and easy to use; aiding in the design of Product roadmaps and experimentation plans to support our products; and developing algorithms that drive in-product experiencese.g., personalization.

WHAT YOULL DO:

Data manipulation

We expect our Data Scientists to have expert analytical SQL skills. This means fluidity constructing statements that rely on a combination of joins, aggregate functions, subqueries, and window functions. This role will work with large-scale data, so this person must have experience writing efficient, performance-optimized queries.

Analysis

Nearly every problem starts with models that can be interpreted to drive action. Were seeking an inidual who enjoys experimentation and statistical analysissomeone who can translate what they see in the data into useful suggestions. A thorough understanding of statistical inference is required.

Modeling

You should have hands-on experience building machine learning models (supervised and unsupervised) and know how to incorporate your models into production workflows and product experiences.

JOB REQUIREMENTS:

Regular usage of a programming language typically used for statistical analysis and machine learning (ideally Python).
Strong experience with analytical SQL (ideally BigQuery, Snowflake, AWS Athena, or similar).
Hands-on experience with self-service product-analytics tools (e.g., Looker, Mixpanel, Amplitude, Heap).
Training in statistics, econometrics, or machine learning, with plenty of real-world experience applying these methodologies.
Exposure to a variety of data sets used by Product teams. Chiefly, large-scale event data (e.g., Mixpanel, Segment, Snowplow, server logs) and normalized transactional databases (e.g., e-commerce and subscription datasets).
Exposure to large-scale model training in a platform like Spark is helpful but not required.

NICE TO HAVES:

There are no specific degree requirements for this role: we appreciate and seek out erse backgrounds. Instead of any particular formal education requirement, well flesh out what youve built, what you know, and how you approach problem solving.

As a company that serves musicians and producers, some knowledge of the music-production process is an asset. If this topic is new to you, thats okayyou should be open to learning about it.

The national pay range for this role is $150,000 – $175,000. Inidual compensation will be commensurate with the candidate’s experience.

Splice is an Equal Opportunity Employer

Splice provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Senior Manager, Analytics & Data Science

NoRedInk Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Title: Senior Manager, Analytics & Data Science

Location: Remote (United States)

JobDescription:

Teaching kids to think critically and communicate effectively has never been more important, and NoRedInk helps students become better writers in more than 60% of U.S. school districts. We’re looking for a Manager, Data Science and Analytics to lead a team of data professionals in solving customer, product, and business problems through advanced analytics, machine learning models, and data infrastructure improvements.

In this role, you will:

Manage and lead the data team, including data analytics, data science, and data engineering
Oversee effective data management and deliverables across 4 areas of focus:
- Product: Data available to users and other data within the application
- BI: Data available to company leaders and other company stakeholders
- Customers: Data available to enterprise customers
- ML: Data management for machine learning applications
Partner across Product and Engineering to advance our AI/ML capabilities and incorporate AI into our product by assisting in model selection, implementation, and optimization
Build, manage, and mentor a high-performing data team made up of data analysts, data engineers and data scientists
Utilize your strong project management skills to ensure the teams efficient and effective delivery of data-related projects for cross-functional stakeholders
Effectively leverage our data warehouse and tools like Snowflake, Sigma, Mixpanel, and Google Analytics
Advise product and engineering leadership as a member of the management team, continually improving the company as a whole while simultaneously learning and growing as a leader

About You:

2+ years of experience managing a team of data professionals whom youve helped to grow and develop while maintaining their focus on project delivery and business outcomes
5+ years experience in a data science or analytics role for a B2B SaaS product company
Experience building and training predictive models that leverage AI/ML
A degree or equivalent experience in statistics, mathematics, analytics, or any related quantitative field
Strong collaboration, communication, and presentation skills with the ability to move fluently between metrics and business outcomes, reinforcing and ultimately championing those connections for others
Strong proficiency with data visualization and data-driven storytelling
Proficient with the use of BI and data analysis tools, data warehousing, various analysis methods, and higher level data concepts
Fluency with SQL and Python
Familiarity with data architecture, process design, and building ETL pipelines using vendor solutions like Stitch
An interest in and an awareness of data privacy and compliance considerations
Open to working with a team spanning US-Pacific to US-East time

What NoRedInk Offers:

A competitive salary and equity package in a well-funded startup with strong product-market fit
Excellent health, vision, and dental benefits (U.S. Only)
100% remote work environment
Flexible PTO and paid parental leave
401(k) (U.S. Only)
LinkedIn Learning subscription with unlimited access to thousands of expert-led online courses
Team retreats and events to connect with fun, talented coworkers
The ability to help millions of students and teachers and address a critical societal need

About NoRedInk:

NoRedInk helps students in over 60% of US school districts become better writers. Our deeply engaging, adaptive curriculum personalizes exercises to kids’ interests, guides them through the writing process with instructional support, and boosts their skills through targeted practice. Students have completed over 10 billion exercises on our site, and our mission is to help all students harness the power of the written word.

Check out our press page, including our 2-minute pitch on NBC and articles in The Washington Post, Wall Street Journal, and Forbes.

NoRedInk believes that ersity and inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain the most talented people from a erse candidate pool. At NoRedInk, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Compensation at NoRedInk is robust and includes a full range of benefits, unlimited PTO, monthly co-working stipends, an initial home-office set up stipend, and generous equity. Our salary ranges are based on factors such as expectations as laid out in the job description, location-specific market data, internal parity, and the experience and skills of inidual candidates. Therefore, the compensation range is $150,000 – $200,000. and accounts for a variety of locations and skills/experience. Please know that if you are invited to speak with a recruiter at NoRedInk, they will have an open discussion about compensation during your first call to ensure alignment.

*Note: Agencies or other third-party recruiters may not submit unsolicited candidate resumes or their information to any NoRedInk employee, including a NoRedInk Recruiter, unless a contract is signed and you are given permission by the Talent Acquisition team to work on a job opening.

Technical Writer

Circle Internet Financial Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Title: Technical Writer

Location: Los Angeles – remote first in US

JobDescription:

Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure including USDC, a blockchain-based dollar helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology.

What youll be part of:

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we’re expanding into some of the world’s strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: Multistakeholder, Mindfulness, Driven by Excellence and High Integrity. Circlers are consistently evolving in a remote world where strength in numbers fuels team success. We have built a flexible and erse work environment where new ideas are encouraged and everyone is a stakeholder.

What you’ll be responsible for:

Circle is looking for an outstanding professional who serves the needs of developers, entrepreneurs, creators, and builders as a prolific writer, as a part of our Circle Developer Experience Product team. We seek a Senior Technical Writer to collaborate with our product and engineers and work alongside our Developer Relations team to create written communication that engages and inspires developers in pushing the boundaries of building with Circles applications and services.

What you’ll work on:

Creating documentation and education materials to ensure developers can rapidly build with our APIs.
Determining the most logical way to present information for the greatest reader comprehension, which translates to developer success.
Generating innovative ideas for content and workflow solutions that use our APIs.
Meeting with subject-matter experts in product and engineering teams to understand the product and the documentation requirements to ensure niche topics are appropriately addressed.
Analyzing information required for crafting or updating all developer and technical documentation.
Reviewing and editing content developed by other Technical Writing team members.

You will aspire to our four core values:

Multistakeholder – you have dedication and commitment to our customers, shareholders, employees, families, and local communities.
Mindful – you seek to be respectful, an active listener, and to pay attention to detail.
Driven by Excellence – you are driven by our mission and our passion for customer success, which means you relentlessly pursue excellence, do not tolerate mediocrity, and work intensely to achieve your goals.
High Integrity – you seek open and honest communication and hold yourself to high moral and ethical standards. You reject manipulation, dishonesty and intolerance.

What you’ll bring to Circle:

Senior Technical Writer

4+ years in writing user guides, integration guides, API developer guides, mobile development documentation, in-platform instructions, installation/configuration instructions, and system operations.
4+years of proven experience in a tech company.
Passionate about delivering the best developer experience through documentation.
Excellent technical understanding of blockchain technologies and ecosystems.
Excellent interpersonal, verbal, and written communication skills.
Ability to work autonomously, be proactive, prioritize, communicate, and function in a small team.
Comfortable taking on long-term, complex technical writing projects in a self-directed manner.
Experience/familiarity with GitHub, Git, and a few coding and scripting languages such as Swift, Kotlin, Java, JavaScript, CSS, Python, REST APIs and other typical office suite applications.

Additional Information:

This position is eligible for day-one PERM sponsorship for qualified candidates.

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

The compensation range below is specific to Los Angeles, CA. Actual starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

Base Pay Range: $132,500 – $170,000

Annual Bonus Target: 12.5%

Also Included: Equity & Benefits (including medical, dental, vision and 401(k)). Circle has a discretionary vacation policy. We also provide 10 days of paid sick leave per year and 11 paid holidays per year in the U.S.

We are an equal opportunity employer and value ersity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.

#LI-Remote

Senior Data Scientist - Python

KnowBe4 Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Title: Senior Data Scientist – Python (US Remote)

Location: Remote

JobDescription:

About KnowBe4

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a “Great Place To Work” in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Remote positions open to the US only.

Data scientists work closely with business stakeholders to understand their goals and identify data-driven strategies to achieve those goals. They design data modeling processes, create algorithms and predictive models to extract the insight the business needs and help analyze the data to increase the productivity and efficiency of the business.

Responsibilities:

Expertise working experience with programming languages like Python, R, and SQL
Solid understanding of statistics, probability, and machine learning
Research, design, and implement Machine Learning algorithms to solve complex problems
Communicate complex concepts and statistical models to non-technical audiences through data visualizations
Identify opportunities and formulate data science/machine learning projects to optimize business impact
Serve as a subject matter expert in data science and analytics research, and adopt the new tooling and methodologies in Knowbe4

Required Skills:

BS or equivalent plus 8 years experience
MS or equivalent plus 3 years experience
Ph.D. or equivalent plus 2 years experience
Professional experience with Python, including Python data libraries (numpy, pandas, matplotlib, scikit-learn, etc)
Build machine learning models (training, validation, and testing) with appropriate solutions for data reduction, sampling, feature selection, and feature engineering
Design and evaluate experiments (including hypothesis testing) by creating key data sets
Help grow the Data Science function by defining and socializing best practices, particularly within a DataOps and MLOps data ecosystem
Document every action in either issue/MR templates or READMEs so your learnings turn into repeatable actions and then into automation
Familiarity with the CRISP-DM analytics development model
Experience working with a variety of statistical and machine learning methods (time series analysis, regression, classification, clustering, survival analysis, etc)
Deep understanding of SQL in data warehouses (Snowflake and dbt) and in business intelligence tools (Looker)
Extensive knowledge, application, and experience in creating and implementing recommendation systems, machine learning, NLP, statistics, and deep learning
Ability to quantify improvements from business efficiency or customer experience based on research outcomes
Expert understanding of statistics and the math behind data science algorithms
Identify and spearhead new data science initiatives, projects, and collaborations that improve results
Willingness to experiment and confront the hardest or most complex problems

The base pay for this position ranges from $135,000 – $150,000, which will vary depending on how well an applicant’s skills and experience align with the job description listed above.

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code – all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Iniduals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Technical Project Coordinator

Antidote Technologies Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Technical Project Coordinator

Remote, United States

Product

Full time

Antidote Technologies is a digital patient engagement company, operating in the clinical trial recruitment sector. Our mission is to enable faster medical innovation, by transforming how patients and researchers connect.

The Technical Project Coordinator is an essential part of our product team, responsible for the end-to-end setup of Antidotes contracted clinical trial recruitment projects and supporting the technical design and delivery of our product development roadmap. Recruitment setup occurs from kickoff through testing and launch, and any associated change management of the built solution. Product development support includes, but is not limited to ticket creation, triaging and management.

Following Kanban processes, this is an exciting, hands-on role involving a substantial amount of translating business requirements into technical specifications, and works closely with the Product Manager, Project Manager, Engineering team, system users and stakeholders (internal and external).

This role is for someone who likes the technical aspects of bringing solutions to life, supporting product ideation as well as repeatable product delivery.

Duties and responsibilities

The Technical Project Coordinator will support the product roadmap delivery led by the Product Manager. They will support the documentation of product epics, solutions and ticket requirements working closely with engineering, product and other key stakeholders. They will also be an integral part of supporting our project set up and launches of contracted projects.

This role is ideal for an inidual who enjoys creative collaboration and tactical problem solving.

The Technical Project Coordinator will report to the Program Manager.

Responsibilities of this role include, but are not limited to:

Responsible for gathering and producing business requirements for the delivery of contracted projects.
Support administrative tasks for contracted projects, including but not limited to, translation management, content management, and general troubleshooting.
Liaise with internal and external stakeholders to assess needs and provide feedback on resourcing, project plans, and overall project deliverables.
Gather contract requirements via discovery sessions, workshops, workflow storyboards, scenarios, and other methods.
Translate contract requirements into clear plans including partnering with engineering for JIRA Epics/Tickets for the specific setup and delivery work.
Support the QA process by assisting in creating acceptance criteria and facilitating the UAT process
Help support projects across the digital, data and tech departments across the entire lifecycle from setup to maintenance to closeout
Partner with product managers to manage the backlog of development requests with key stakeholders and facilitate the prioritization of new features/ideas.
Ongoing analysis and optimization of setup and support business processes and systems, with recommendations for their improvement with the use of modeling, measurement and statistical application.
Provide ongoing support for live projects, including regular status reporting to internal and external stakeholders.
Handle change requests, sometimes with tight turnaround times in an environment of competing priorities.
Support the build and prioritization of the product epic backlog and development for the product
Provide backlog management, iteration planning and elaboration of the user stories
Play an active role in mitigating impediments impacting successful team completion of release goals
Support the product release plans and set the expectation for delivery of new functionalities
Stay up-to-date with agile/Kanban best practices and new trends
Maintain up to date knowledge of industry trends and market conditions

Requirements

This role would ideally suit someone with software product experience in the life sciences industry.

Experience:

You have proven experience in supporting the product life cycle process. Youre highly motivated, with a genuine interest in technology and a passion to deliver superior, problem-solving products.

You will have:

Minimum 2 years experience in a project management support role for a technical function or solution
Previous experience translating business requirements into technical specifications and conducting thorough testing plans
Confident communicator – able to work autonomously, able to communicate across multiple constituents, particularly as we are a remote environment across 2 timezones.
Able to clarify and translate key priorities and deliverables to ensure solutions and plans meet with the business requirements and that engineers have all the information required for implementation
Understanding how to draft and execute a thorough test plan, including stakeholders as a part of UAT preferred
Experience and proven track record of working directly with external stakeholders is a plus.
Experience with agile development documentation tools such as Atlassian Jira and Confluence, as well as other best practice tools, is highly beneficial
Experience with GitHub and basic software engineering concepts are a plus, but not required.
Appreciation for a fast-moving startup culture – able to keep pace.
Preferable clinical trials experience and knowledge (CRA, clinical operations, project management)

Benefits

Generous holiday allowance plus federal holidays
401(K)
Medical Insurance subsidy
Monthly wellbeing subsidy
Remote working stipend
Home setup allowance
Your birthday off
Discretionary annual performance-related bonus

CampusPress Site Specialist

Incsub LLC Remote.co3 months ago

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location: remote

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Location: International. Anywhere; 100% Remote

CampusPress offers an exciting opportunity for talented iniduals to join our team as a CampusPress Site Specialist.

As a leading provider of WordPress solutions for educational institutions, we empower our clients with visually stunning and highly functional websites tailored to their unique needs.

Working with cutting-edge technologies and a supportive team, you’ll have the chance to showcase your creativity, champion accessibility, and contribute to innovative projects that make a real impact. Join us in creating exceptional online experiences for educational communities worldwide. You’ll be working on various WordPress projects across CampusPress, and Edublogs.

We’re looking for a person who will be able to also work on weekends and is available to work on the following schedules:

1:30 am – 6:30 pm UTC

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Utilize FSE themes and a carefully curated set of plugins to architect aesthetically pleasing and functional websites tailored to our client’s needs.
Showcase your creativity by crafting engaging and customizable templates within the Full Site Editing environment, contributing to the uniqueness of each project.
Infuse accessibility into design aesthetics by expertly writing Custom CSS code, ensuring websites are not only visually appealing but also adhere to inclusive accessibility standards.
Foster a collaborative environment by engaging in daily communication with the team. Provide regular updates on project progress, ensuring everyone is aligned and informed.
Uphold the quality standards of our websites by meticulously conducting Quality Assurance (QA) checks. Ensure each site meets the highest standards of performance, functionality, and design.
Showcase your innovation by implementing custom-made Gutenberg blocks, elevating the websites’ functionality, and offering unique solutions to meet erse client requirements.

< class="jobs-row clearfix position_qualifications type-tinymce"> < class="jobs-row-label">QUALIFICATIONS < class="jobs-row-input">

Demonstrated expertise in customizing WordPress websites using the Block Editor (Gutenberg).
Hands-on experience with WordPress themes, plugins, and the overall WordPress ecosystem.
Ability to collaborate with team members to troubleshoot and resolve technical issues related to WordPress websites.
Proficiency in using the WordPress Block Editor (Gutenberg) to create and customize content layouts without extensive coding.
Understanding of Custom CSS for fine-tuning and styling adjustments within the WordPress environment.
Strong comprehension of website development principles and best practices, with a focus on non-developer perspectives.
Effective written communication skills, enabling seamless collaboration with team members.
Ability to work collaboratively in a team environment, contributing to a positive and productive work culture.
Previous experience in website design or development, even if it’s at a non-developer level, to understand the workflow and processes.
Familiarity with additional web technologies such as HTML, JavaScript, and PHP, with an emphasis on understanding rather than coding proficiency.
A willingness to adapt to evolving technologies and a keen interest in continuous learning to stay updated with industry trends.
A problem-solving mindset with the ability to think creatively and find solutions to challenges that may arise during website customization.
Understanding and appreciation of user experience (UX) principles to ensure websites are not only technically sound but also user-friendly

SKILL-SET

WordPress, Multisite Networks, English language, Communication, PHP, MySQL, HTML, CSS

< class="jobs-row clearfix position_job_benefits type-tinymce"> < class="jobs-row-label">JOB BENEFITS < class="jobs-row-input">

Flexibility
Very attractive working conditions for the right candidate
28 days paid leave per annum (up to 35 days)
Opportunities for paid travel to attend WordCamps and other industry conferences
Long service leave (3 months off paid) after you’ve been with us for a while
Up to 2 months salary bonus based on company growth targets
Technology budgets every three years; the longer you serve, the higher you deserve
General expenses budget yearly; the longer you work, the more you get

Our company values are that family and friends come first, and we always look to promote internally!

< class="jobs-row clearfix position_faq type-tinymce"> < class="jobs-row-label">WHAT SHOULD I DO NOW? < class="jobs-row-input">

Download our CampusPress Site Specialist Task Sheet, answer those questions, and then submit your application. It’s that simple!

*** We are unable to consider applications that fail to demonstrate a high level of written communication.

HIRING PROCESS

Our hiring process includes the attached task and an interview with our management team, enclosing a 2nd task.

Good luck!

Data Analyst III

Calendly Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Data Analyst III

Remote
Operations

About the team & opportunity

Whats so great about working on Calendlys Operations team?

We are the infrastructure of our business that allows us to scale to new heights.

Why do we need you? Well, we are looking for a Data Analyst III who will bring a strong business acumen, expertise in visualizing data for a broad audience, and an expert at SQL with the ability to parse out data irregularities and optimize queries. You will report to the Senior Manager of Corporate Analytics and will be responsible for cross functional reporting and ad hoc analysis that span multiple departments and stakeholders.

As a Data Analyst III, you will be a key player in connecting departments through data-driven insights and crafting compelling stories. Utilizing Tableau for dashboard creation, notebook tools for ad hoc analyses, and crafting decks that drive a business narrative, you will play a crucial role in supporting Finance and the business as a whole.

A day in the life of a Data Analyst III at Calendly

On a typical day, you will be working on weaving intricate information into dashboards, ad hoc reports, or in depth analysis that empowers decision-making across Calendly. This is your chance to influence Calendly’s journey and shape its future through the power of data. You’ll collaborate with a passionate, growing team driven by a shared love of uncovering knowledge and empowering stakeholders to make informed choices.

Build and maintain cross-functional business dashboards in various BI tools to ensure clear and accessible insights
Perform complex analysis requiring multiple methods and tools
Answer key business questions and effectively communicate results across all levels of the business
Catalog and define key business metrics in dbt and contribute ideas to shaping new data models in BigQuery, enhancing the overall data infrastructure
Become a champion of efficiency and growth by focusing on strategic, systems-minded analysis with an eye on optimization and process transformation

What do we need from you?

5+ years of hands-on experience in a role focused on analytics or business intelligence
Advanced proficiency in SQL (we use BigQuery) and data analysis/visualization tools (we use Tableau)
Proficiency in quantitative analysis, statistics, and business intelligence query tools, demonstrating the ability to derive actionable insights from complex data sets
A talent for translating detailed data into clear, actionable recommendations suitable for erse audiences, showcasing your ability to bridge the gap between technical and business perspectives
Experience collaborating across teams, toggling between technical intricacies and broader business objectives to drive effective decision-making
Strong presentation and data storytelling skills, with the ability to translate complex logic into easily understandable insights and recommendations
Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

Whats in it for you?

Ready to make a serious impact? Millions of people already rely on Calendlys products, and were still in the midst of our growth curve its a fantastic time to join us. Everything youll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people youve ever worked with, then we hope youll consider allowing Calendly to be a part of your professional journey.

Our Hiring Process:

We aim to provide an inclusive and equitable candidate experience to everyone who expresses interest in working at Calendly. To learn more about our hiring process, please visit our careers page at www.careers.calendly.com .

Once selected for an opportunity, the recruiter assigned to the role will keep you informed every step of the way. Have questions? Let your recruiter know! Want to share your experience? We are passionately committed to improving and building on our process, and we consider feedback a gift.

If you are an inidual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at [email protected] .

Calendly is registered as an employer in many, but not all, states. If you are located in California, Hawaii, Montana, New Mexico, North Dakota, South Dakota, Nebraska, Kansas, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all inidual roles will specify location eligibility.

Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection

Compensation is based on a variety of factors including but not limited to location, experience, and job-related skills. In addition, Calendly offers a wide range of best in class total rewards . This includes comprehensive employee benefits like healthcare, dental, vision, parental leave, 401(k) match, paid time off, and much more. At Calendly we believe exceptional performance deserves exceptional rewards! During the hiring process, we are committed to sharing details about the compensation range for the position, enabling you to make an informed decision.

Please note that the compensation details listed in role postings reflect the base salary only, and do not include bonus/commission, equity, or benefits.

Base Pay Range National – Salary

$87,550$118,450 USD

Data Analytics Specialist - Integrated Signal Management

Amgen Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Data Analytics Specialist – Integrated Signal Management

remote type

Remote

locations

United States – Remote

time type

Full time

job requisition id

R-181429

Career Category

Information Systems

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

Youve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

Data Analytics Specialist- Integrated Signal Management

Live

What you will do

Lets do this. Lets change the world. In this vital role you will provide direction and strategy for the product safety signal detection and support to quality complaints trending program. You will prepare product complaints or adverse event data to support ad-hoc analysis and regulatory inquiries, as well as generate process metrics to support process surveillance activities.

Key Activities:

Prepare and interpret adverse events and product complaints data supporting integrated product surveillance activities
Prepare product and process surveillance metrics for internal safety and quality governance forums
Prepare complaints and/or adverse event data to support ad-hoc analysis and/or regulatory inquiries
Apply analytical skills to evaluate complex situations using multiple sources of information
Interpret SOP requirements

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Data Analytics Specialist professional we seek has these qualifications:

Knowledge of product complaints and adverse events handling process
Ability to pull and create product complaints data per request
Quality and manufacturing experience in biotech or pharmaceutical industry

Basic Qualifications:

Doctorate degree

Masters degree & 2 years of Quality / Manufacturing experience

Bachelors degree & 4 years of Quality / Manufacturing experience

Associates degree & 10 years of Quality / Manufacturing experience

High school diploma / GED & 12 years of Quality / Manufacturing experience

Preferred Qualifications:

4+ years of quality and manufacturing experience in biotech or pharmaceutical industry
Bachelors Degree in a Science Field
Ability to oversee multiple projects simultaneously
Ability to successfully manage workload to timelines
Familiarity with basic project management tools
Ability to negotiate a position after taking feedback from multiple sources
Demonstrated ability to consistently deliver on-time, and high-quality results
Ability to operate in a matrixed or team environment
Understanding of the applicable manufacturing/testing processes (i.e. API, Drug Substance, Drug Product, Packaging and Device manufacturing processes)

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Apply now for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range

113,553.00 USD – 141,032.00 USD

Staff Data Scientist

Faire Wholesale Remote.co3 months ago

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location: remoteus

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Title: Staff Data Scientist – Search

Location: United States

Job Description:

About Faire

Faire is an online wholesale marketplace built on the belief that the future is local independent retailers around the globe are doing more revenue than Walmart and Amazon combined. At Faire, we’re using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. Were looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Faire is using machine learning to change wholesale and help local retailers compete with Amazon and big box stores. Our experienced data scientists and machine learning engineers are developing solutions related to discovery, ranking, search, recommendations, logistics, underwriting, and more – all with the goal of helping local retail thrive.

The Data Science team owns a wide variety of algorithms and models that power the marketplace. We care about building machine learning models that help our customers thrive.

As a member of Search for the Data Science team youll be responsible for developing machine learning-powered search ranking models and adding personalization to our search and discovery. Youll determine answers to questions like, how relevant is this product to this retailer and how can we infer that in real-time? Can we create real-time embeddings of users’ interests and use them to power rankings? How can we improve purchase flow? What techniques can we use to enable our A/B tests to more quickly converge when dealing with low sample sizes?

Our team already includes experienced Data Scientists and Machine Learning Engineers from Uber, Airbnb, Square, Facebook, and Pinterest. Faire will soon be known as a top destination for data scientists and machine learning, and you will help take us there!

Youre excited about this role because

Youll be able to work on cutting-edge search query and understanding problems combining a wide variety of data about our retailers, brands and products
You want to use machine learning to help local retailers and independent brands succeed
You want to be a foundational team member of a fast growing company
You like to solve challenging problems related to a two-sided marketplace

Qualifications

5+ years of industry experience using machine learning to solve real-world problems
Experience with search/query processing for product development
Experience with traditional, semantic, and hybrid search frameworks (e.g. Elasticsearch,
Solr, FAISS)
Strong programming skills
An excitement and willingness to learn new tools and techniques
Experience with relational databases and SQL
The ability to contribute to team strategy and to lead model development without supervision
Strong communication skills and the ability to work with others in a closely collaborative team environment

Great to Haves:

Highly recommended: Masters or PhD in Computer Science, Statistics, or related STEM fields
Ability to quickly implement state of the art algorithms from an academic paper
Previous experience on graph neural network and/or language models and deep learning

Salary Range

California / New York: the pay range for this role is $203,000 – $279,000 per year.

Colorado / Washington / New Jersey: the pay range for this role is $183,000 – $251,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Faires flexible work model aims to meet the needs of our erse employee community by making work more flexible, connected, and inclusive. Depending on the role and needs of the team, Faire employees have the flexibility to choose how they workwhether thats mainly in the office, remotely, or a mix of both.

Roles that list only a country in the location are eligible for fully remote work in that country or in- office work at a Faire office in that country, provided employees are located in the registered country/province/state. Roles with only a city location are eligible for in-office or hybrid office work in that city. Our talent team will work with candidates to determine what locations and roles are eligible for each option.

Applications for this position will be accepted for a minimum of 30 days from the posting date.

Why youll love working at Faire

We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie – not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. Were backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London, New York, LA, and Sao Paulo. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for iniduals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please fill out our Accommodation Request Form

Senior Data Science Product Manager, AI Products

Bankrate Remote.co3 months ago

Apply Now3 months ago

location: remotenew yorknew yorknorth carolinawork from anywhere charlotte

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Title: Senior Data Science Product Manager, AI Products

Location: Charlotte, NC; New York, NY; Remote

JobDescription:

We are looking to hire a Senior Data Science Product Manager to join our AI Product ision. Formed last year, we are charged with building AI-powered solutions that will change how our teammates operate and how our brands go to market. Were developing applications that will impact how we produce media, personalize our site experience, converse with our customers, and add intelligence into our digital buy-flows. Our team is responsible for both building the underlying technology and applying these applications to business opportunities. Were a growing team made up of a mix of data scientists, machine learning engineers, analytics engineers, software engineers, and product managers.

In this role, you will have the opportunity to own product life cycles from end to end. You will be responsible for establishing our strategy, setting roadmaps for the team, driving adoption of our machine-learning-driven applications, and utilizing end-user feedback to determine what to do next. We expect our data science product managers to be hands-on technical, both in how they leverage data to identify opportunities and leverage the teams ML solutions to drive business value and usage. We are looking for iniduals who have experience in a hands-on role such as a data analyst, scientist, or engineer.

This role will have a high level of visibility across the industry group. You will be the point-person for a key capability with multiple senior stakeholders while working directly with end-users as you integrate your product suite. Your contribution to the organization will be multifaceted we are looking for someone who has a strong data foundation, can effectively collaborate with their development team, and can influence business decisions using their expertise and communication skills.

We believe that erse, inclusive teams are better teams. Think of the bullets below as guidelines: if you only partially meet the qualifications on this posting, we encourage you to apply anyway!

This is a hybrid role located in our Charlotte, NC or New York City office.

What You’ll Do

Identify opportunities, form the business case, and establish the strategy for a data science powered application and/or integration
Lead the charge in building roadmaps, prioritizing the highest value work, and managing talent to deliver impactful products on time
Translate high-level objectives into detailed technical deliverables, and manage projects to completion through your engineering & data science team
Own product adoption across our industry group through stakeholder communication and product marketing
Combine the strategic thinking with the deep data science understanding and analytical skills to lead hands-on execution in delivery on product goals, driving business value through creating case studies and enabling others.
Optimize business applications that are being powered by AI Products core technologies
Increase product stickiness through data analysis, feature customization, end-user training, user-testing, and case study development to ensure continuous value creation and iterations

Who You Are

You have an entrepreneurial mindset with strong business acumen and are capable of coming up with data-driven ideas to create value for consumers and business partners
You have a strong technical and data foundation that enables you to communicate effectively with data scientists, understand relevant algorithms, and explain technical concepts to non-technical stakeholders.
You are results-oriented. You can guide a team to focus on the activities that will drive the largest lift to targeted metrics

What We’re Looking For

Demonstrated experience leading the validation and evaluation process for new features and enhancements, collecting and analyzing user feedback, and making data-driven decisions to optimize product performance and user satisfaction.
Demonstrated ability to drive business decisions and behavior changes through machine learning and advanced analytics capabilities
Demonstrated ability to help identify areas of opportunity where ML/AI could be applied and experience contributing to the creation of the final product – either hands-on or in a product management capacity
Demonstrated experience in data-related programming languages (e.g. SQL, Python, or R)

Compensation

Cash Compensation Range: $100,000-200,000*
*Note actual salary is based on geographic location, qualifications, and experience.

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program

Who We Are

Founded in 2000, Red Ventures is a portfolio of growing digital businesses that bring consumers and brands together through integrated e-commerce, strategic partnerships and many proprietary brands including Bankrate, AllConnect.com and Reviews.com. Headquartered south of Charlotte, NC, Red Ventures has over 3000 employees in offices across the US, as well as London and Sao Paulo. For more information, visit https://redventures.com and follow @RedVentures on social platforms.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person’s merit and qualifications.

We are committed to providing equal employment opportunities to qualified iniduals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

If you are based in California, we encourage you to read this important information for California residents linked here.

#LI-KS1

Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice

Questions about this Privacy Notice can be directed to [email protected]. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.

Cybersecurity Writer

Omniscient Digital Remote.co3 months ago

Apply Now3 months ago

location: remoteus

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Cybersecurity Writer (Remote, Contract)

Editorial
Contract
Remote

About Omniscient Digital

Omniscient Digital is an organic growth agency helping B2B software companies turn content and SEO into growth channels. Weve built content and SEO programs for companies like Jasper, Adobe, Loom, Order.co, Vendr, Hotjar, and more.

Our work has been featured on websites like HubSpot, Shopify, Intercom, and CXL, and our strategies are used by many of the top content marketing teams around the world.

Our team is 100% remote. Learn about the core values that drive how we work and build a company.

About this role

We seek detail-oriented technical writers to create actionable, authoritative content for our clients. Our most immediate need is for a writer with knowledge of or experience in cybersecurity, cloud services, and networking. If youre familiar with the ins and outs of the complexities of cybersecurity and able to translate technical knowledge into a well-crafted sentence, wed love to talk to you!

*Please note that we dont work with writers who subcontract their work.

Responsibilities:

Create and refine content that explains cybersecurity, cloud services, and networking to already-knowledgeable personas

Skillfully showcase the capabilities and differentiators of our clients products and services

Manage complex information and multiple projects within content specifications and budget restrictions

Use company brand voice and messaging for written pieces to represent and reinforce the company culture accurately

Implement comprehensive technical documentation, feedback, and changes whenever possible

Ensure projects are completed on time and QA content for errors to ensure that it meets high-quality standards

Suggest best practices and optimizations throughout content generation projects

Use previously selected fonts and other typographic elements

Job Qualifications and Technical Skill Sets:

Bachelors degree in engineering (or related field) and 5+ years of experience writing about or working in cybersecurity. You can combine your expert-level industry knowledge, robust client documentation, and thorough research to produce content that aligns with our clients expectations and speaks to their audience.

Excellent written and verbal communication skills, and healthy analytical and critical thinking skills. You turn complex concepts into compelling narratives. Youre skilled at finding the story within complicated topics and can capture our clients brand voice in every piece of writing.

Experience gathering and communicating insights from subject matter experts. Youre comfortable independently conducting SME interviews or reviewing interview recordings to add expert opinion and narrative to your content. You know how to draft questions to get the information you need and how to structure stories around the answers.

Knowledge of engineers and developers communities. You reference and include current areas of interest, pain points, and jargon in your writing. You have an intuitive knowledge of how software engineers and developers speak to one another and common DevEx challenges.

Time management and organizational skills. You always meet your deadlinesor communicate in advance when you may need a deadline pushed back.

Experience with both print and digital media formats. Youre also proficient in word processor programs such as Microsoft Word and Google Docs and PDF software such as Adobe Acrobat.

Positive attitude. Youre kind, passionate, curious, and friendly! Youre open to exploring new ideas, updated on trending topics in the engineering industry, and passionate about crafting excellent content. You welcome feedback and love learning how to improve your craft.

Other Valuable Qualifications:

Experience in cybersecurity and higher education

Some B2B, SaaS, and marketing experience. We primarily work with clients in these fields. Writing and/or first-hand experience in one or more of these areas will help you acclimate to our working environment and excel in your craft.

Portfolio

A recent portfolio with technical writing experience is a must. Please submit 3-5 sample articles published within the past three years for consideration*. At least 2 of these should be cybersecurity-related.

* Older samples will be accepted only if accompanied by newer works.

Our hiring process

We read every application and aim to get back to you within a few weeks of submission. Response times may vary depending on the time of year, number of applicants, and other factors. However, we are urgently hiring for this role. If were interested in moving forward with your application, well likely reach out sooner via email.

Senior Application Security Engineer

Consensys Remote.co3 months ago

Apply Now3 months ago

location: remotework from anywhere

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Title: Senior Application Security Engineer

Location: GLOBAL – Remote

JobDescription:

About MetaMask

Were building for a future where the internet and world economy empowers people through interactions based on consent, privacy, and free association. Where both communities and iniduals flourish. To accomplish that, were working hard to make web3 accessible for everyone.

MetaMask is both a crypto wallet and a gateway to the decentralized web. Our tools help people create communities, play video games, access financial services, make payments, invest in assets, protect against economic turmoil, and more. Our browser extension and mobile platforms meet the needs of millions of users and developers across the world.

Originally a humble key manager, today MetaMask serves over 30 million monthly active users as a decentralized application development platform, an aggregator of decentralized cryptocurrency exchanges, and a decentralized identity manager.

About the Role

MetaMask has experienced explosive user growth over the past year as a cryptographic key manager and web3 application development platform. As this user base continues to grow, an immense amount of trust is being placed in MetaMask as a tool that manages and wields their digital authority, controlling assets, identities and more. It is of highest importance to us that we keep our users as safe and secure as possible.

We are looking for an Application Security Engineer to join our rapidly growing security team to help embed security into all phases of the software development lifecycle. You would work closely with development teams and product managers to ensure MetaMask products are designed and implemented to the highest security standards.

To apply for this position, you must have:

6+ years of experience building and securing software, with at least 4 years in a product security, or application security position.
Experience performing security design reviews, threat modeling, or security testing.
Enthusiasm for writing code, and helping others do the same.
Experienced working with JavaScript code to identify issues.
Solid written and verbal communication skills.
Proactiveness and be self-driven to be successful working in a remote environment.
Relevant knowledge of modern web and mobile app security landscape, real-world attacks and mitigations.
A belief in our mission and values.

Nice to have:

Experience working as a software developer.
Familiarity with the Ethereum blockchain and Decentralized Applications.
Youre a MetaMask user!

Responsibilities

Support product teams as they develop new features by conducting design reviews, threat modeling, security testing, and code reviews.
Assess potential security vulnerabilities within our applications, and work with development teams to ensure remediation in our established SLAs.
Identify gaps in MetaMasks secure software development life cycle (SSDLC), and take initiative leading efforts to address them.
Determine the root cause and severity of vulnerabilities reported to us through our bug bounty platform.
Participate and contribute to team meetings, roadmap planning, and discussions.
Validate that security patches address reported vulnerabilities and test for any potential bypasses
Document identified vulnerabilities in a way that allows for our engineering team to take quick action.
Proactively prevent future occurrences of a vulnerability through developing automation, security controls, and educating developers.
Write code to support the development of security engineering projects, or fix vulnerabilities in MetaMask client applications.
Pave your own path in how you want to make MetaMask more secure.

About Consensys

Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on.

Working with Consensys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.

Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and were far from reaching our full potential. Youll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.

Youll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects challenging you to stay at the top of your game. Youll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

Why join Consensys? Here are some of the perks of being part of a unique organization like Consensys:

One of the most recognized tech companies in the blockchain ecosystem globally. A work experience at Consensys is a tremendous reference for your future career. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

The forefront of a revolution. We fundamentally believe blockchain is a next generation of technology that can lay the foundation for a more just and equitable society. You can be a part of building the digital economy of tomorrow and radically transforming our society for the better.

A dynamic startup environment with deep roots. We are one of the earliest blockchain companies and a leader in the space. Youll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem.

Deep technical challenges. Blockchain technology is just over 10 years old. Ethereum itself is still a toddler. There is much to be done before these platforms can scale to the order of millions or billions of users. We are building the tools, infrastructure and applications l that are pushing the technology forward.

Continuous learning and improvements. Youll be constantly exposed to new concepts, ideas and frameworks from your peers and as you work on different projects challenging you to stay at the top of your game.

Don’t meet all the requirements? Don’t sweat it. Were passionate about building a erse team of humans and as such, if you think you’ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environmentapply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we’re ready for you to challenge our thinking on who needs to be in this role.

It is a requirement of employment in this position that applicants will be required to submit to background checks including but not limited to employment, education and criminal record checks. Further details will be provided to applicants that successfully meet the criteria for the position as determined by the company in its sole discretion. By submitting an application for employment, you are acknowledging and consenting to this requirement.

The salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills. Candidates should anticipate a base salary (not including bonus, equity or other benefits) of $USD $100,000-$201,000

ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Consensys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/).

#LI-HG1

The salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills.

US pay range (not including bonus, equity or other benefits)

$100,000$201,000 USD

Staff Data Scientist

Code for America Remote.co3 months ago

Apply Now3 months ago

location: remoteus

Apply Now

Staff Data Scientist

San Francisco, CA or Remote (in the U.S.)

Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.

Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on ersity, equity, inclusion, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.

Code for America is looking for a talented Staff Data Scientist who will help rigorously measure our impact, manage and analyze the data our products collect, and answer complex quantitative questions clearly and intuitively for internal and external audiences.

As of October 27, 2023, Code for America has reached a CBA (collective bargaining agreement) with Code for America Workers United, affiliated with OPEIU (Office Professional Employees International Union, Local 1010). This position is designated as being part of Code for America Workers United. There will be union dues or fees associated with this position and the union will provide that information to you.

About the Role:

Code for America’s Data Scientists use a wide range of statistical and analytical methods to improve user experiences and outcomes across the tax, criminal justice, and safety net services that Code for America delivers. In this role you will lead testing and develop analytics for a portfolio of Code for America products; use erse data sources to identify and evaluate opportunities for new services; define opportunities to improve existing services; acquire deep domain knowledge to build and communicate our product analytics and estimated impact to the relevant stakeholders; and test hypotheses for improving user experiences or outcomes. To do so, you will work closely with cross-functional teams including qualitative user researchers, designers, software engineers, product managers, program managers, and client success staff.

The Staff Data Scientist will report to a Data Science Manager and there may be up to 10% of travel for this role.

In this Position You Will:

Understand needs from internal & external stakeholders; translate those needs into testing & learning opportunities:
- Build, maintain, monitor, and analyze product analytics pipelines and dashboards;
- Analyze administrative and public data to estimate the impact of proposed changes;
- Build models to sharpen our understanding of where clients are having trouble;
- Design, administer, and analyze surveys;
- Take the lead in designing randomized experiments to evaluate product improvements, support their implementation, as well as analyze and interpret results;
- Conduct equity analyses of our potential or actual work, along racial and demographic dimensions;
- Clean, combine, and make sense of erse administrative data.
Communicate testing outcomes and impact metrics:
- Explain results and their implications for our services to product managers, program managers, engineers, designers, qualitative researchers and management, as well as government partners;
- Write findings for our internal knowledge base, presentations, blog posts, best practice guides, and other artifacts that either support our future product work or communicate our impact to current or potential stakeholders and funders.
Contribute to org-level impact tracking, such as defining how we’ll assess various types of impact for product(s), and how those metrics are rolled up to org-level dashboards;
Coach and mentor other members of the data science team.

About You:

Technical experience:
- Fluency with R, python (pandas, scipy, numpy), or another statistics suite;
- Fluency using SQL to query relational databases;
- Fluency with product analytics – defining, implementing, analyzing and communicating software product metrics;
- Experience with collaborative coding tools such as Github or notebooks (RMarkdown, Hex, Google Collab, Jupyter);
- Deep, varied experience with data wrangling and data management;
- Solid understanding of a wide range of statistical concepts and methods;
- Ability to clearly communicate findings to experts or a general audience;
- Extensive experience with field experiments, surveys, simulations, or data engineering.
An intellectually curious, analytical data scientist:
- Conscientious, detail-oriented, and a critical thinker;
- Can point to work illustrating a range of statistical techniques across domains;
- Interested in a wide range of policy issues and social problems.
An independent collaborator:
- 2+ years of experience as a self-directed data science practitioner working in multidisciplinary teams;
- Comfortable sharing early work to refine analytical ideas and approaches; comfortable seeking out help when in doubt;
- Enjoys collaborating – including with product managers, engineers, qualitative researchers, designers, and client success staff;
- Enjoys learning from and teaching others;
- Communicates proactively with internal and external stakeholders, including technical, operations, and policy audiences.
Practical and focused on maximizing how much your work helps our users:
- Manages time well; prefers getting to “good enough” on a few projects rather than “perfect” on a single project;
- Doesn’t hesitate to seek out new data or methods, which might ultimately improve user experiences or outcomes;
- Experience with and comfortable managing a portfolio of projects;
- Capable of quickly scoping and designing new research projects;
- Able to surface findings to internal and external audiences using data visualizations, dashboards, or other appropriate tools.

It’s a Bonus if You Have:

Personal experience with the justice system, social safety net, workforce training, or other mission-relevant government services;
Fluency in languages other than English;
Experience with Natural Language Processing or other methods of analyzing text with machine learning methods;
Experience working with complex administrative datasets;
Has helped draft, review, and shepherd data sharing agreements through government approval processes.

What You’ll Get

Salary:

Code for America’s salary bands are transparent as a part of our commitment to ersity, equity, and inclusion. We are happy to extend this transparency in the recruitment process. As part of our equitable hiring practices, we target the 2nd quartile midpoint number of each salary band, for all new hires.

Offer targets vary based on market / geographic location. The target offer numbers for this role range from $128,945 to $157,850, annually.

Benefits and Perks:

Values:
- Leadership and teammates who value Equity, Inclusion, and Diversity (DE&I)
- A collaborative, cross-functional, hardworking, and fun environment
Medical:
- Full benefits package with options up to 100% coverage towards select medical, dental and vision plans
- Employer contributes up to 80% of the cost towards dependent and family coverage
Retirement & 401k Plans:
- Employees under 3 years eligible for a 100% employer match of up to 3% of employee contribution
- Employees with 3+ years eligible for an additional 50% employer contribution over 3%, to a maximum of 5%
Professional Development:
- $1000 annual (per calendar year) stipend towards professional development; prorated at time of hire
- Up to $1000 of professional development funds can be rolled over each year, up to a maximum of $2000
Time Off:
- Open personal time off, a minimum of 16 paid holidays, and an org-wide closure Christmas Day through New Years Day
- Paid sick time; up to 96 hours annually
- Competitive paid parental and family leave
- 4 weeks of paid sabbatical after 4 years of service, with an option of up to 4 additional weeks of unpaid time away
Remote Work:
- Code for America employees may work remotely across the US
- Code for America employees main residence must be within the US
- Full-time employees work 40 hours per week, Monday – Friday
- Collaborative working hours: we aim to hold all internal meetings between 10 AM – 3 PM PT. We expect all Code for America staff to be available during these set working hours
Employee Enablement Support:
- Laptop provided
- $700 remote environment setup; $200 stipend and up to $500 reimbursement, in accordance with our equipment policy
- Cell phone and/or internet reimbursement of $50 per month

Equal Employment Opportunity:

Code for America values a erse, equitable, and inclusive workplace and strongly encourages women, people of color, LGBTQ+ folks, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Technical Writer

mParticle Remote.co3 months ago

Apply Now3 months ago

location: remoteus

Apply Now

About mParticle

mParticle is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights, and insights to action. Built on top of end to end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. We believe that the opportunity to help teams activate insights from their customer data to deliver more personalized and adaptive experiences is more important than ever.

Recognized as one of Crain’s 100 Best Places to Work in New York City and one of Wealthfront Career Launching companies of 2021!

We at mParticle choose to create a company that is as erse and inclusive as the world we live in by attracting, growing & keeping the best talent. Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the job

mParticle is growing our product engineering team and is seeking a Technical Writer! mParticle’s platform is used by engineers, product, and marketing teams around the world and needs best-in-class documentation. As a Technical Writer, you will build, edit, and maintain the technical documentation experience. You will help shape our content strategy and layout, as well as help with white papers, blog posts, and other materials for our platform.

Day to day, your work will have a strong impact on mParticle and our clients’ success. mParticle technical writers are embedded in our product and engineering teams to build and document features that are intuitive and well documented. You will interact with some of the best minds in the personalization technology and marketing space and will be exposed to cutting edge SaaS platforms across the analytics, attribution, marketing automation, and social media domains.

Our clients include marketing and engineering stakeholders for some of the largest data-driven companies in the world. If you are interested, here are some details to help you determine whether this is the right role for you.

About the Candidate

The Successful candidate will:

Team with mParticle’s engineering and product teams to outline technical guides and document new features as they are developed and deploy new content to our public doc site: docs.mparticle.com
Collaborate with mParticle’s customer solutions, partner development, and senior management across the company to iterate and improve existing content
Develop methodology and processes to maintain a clear and consistent writing style and voice across all documentation
Work with the product marketing group in developing and maintaining external collateral describing the platform to technical stakeholders
Author and produce technical product white papers
Become a subject matter expert and evangelist to the technical community

Is this opportunity right for you? We are looking for candidates who have:

BA/BS degree or equivalent level of experience. (BA/BS degree in English/Communications, Computer Science, Information Management or related field of study)
3-7 years of technical writing experience, ideally in the SaaS or B2B software product space
Ability to collaborate across teams and manage documentation priorities and deadlines
Portfolio of work; illustrating a proven ability to communicate ideas to both technical and non-technical audiences
Experience within SaaS, ad-tech, or marketing software is a plus
Familiarity with git and any flavor of markdown is a plus

Perks & Benefits

We offer a holistic benefits package that includes comprehensive health care coverage, encompassing medical, dental, and vision, fully covered by the company for employees enrolled in our baseline plan. Additionally, we extend cost-effective sharing options for dependents, ensuring accessibility to necessary care for you and your loved ones while maintaining affordability for all. Our commitment to well-being also includes Mental health resources through Modern Health and pet insurance for our furry friends.
A truly adaptable work setting with flexible time off, 11 paid company holidays, and quarterly mental health reboot days in a 100% remote environment.
An ownership culture where iniduals receive stock options and can fully participate in mParticle’s success.
100% fully paid parental leave for all employees (12 weeks for the birth-parent & 6 weeks for the non-birth parent) and real encouragement to take that time to bond as a family
Learning & Development yearly allowance for ongoing learning opportunities for employees
Remote work allowance to ensure you’re fully set up for success

The US base salary range for this full-time position is $85,000-$125,000 based on location and level of experience + equity + benefits.

PLEASE NOTE: Our hiring team will only ever reach out to you via an @mparticle.com email address. Any website purporting to be mParticle that isn’t hosted at mparticle.com or a subdomain is phishing or a scam. If you believe you’ve been targeted with a phishing attack centered around a job at mParticle, please contact us at [email protected].

Data Scientist

Extend, Inc. Remote.co3 months ago

Apply Now3 months ago

location: remoteus

Apply Now

Data Scientist

at Extend

Remote – US

About Extend:

Extend is modernizing the $100 billion-per-year protection plan industry using cutting-edge technology and top-notch customer service.

Our technology-forward omnichannel and API-first solution allows any merchant to offer protection plans, both online and in store, while also providing a merchant’s end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters. More recently, Extend also launched a shipping protection solution, covering consumers in the case of lost, damaged or stolen packages. This is further expanding the company’s addressable market and value creation for merchants.

We are a venture-backed startup in downtown San Francisco led by founders who have previously had multiple successful exits. Extend simplifies the technology stack for the product and shipping protection industries.

What You’ll Be Doing:

This is a data science / analytics hire to support Extend’s Risk and Analytics team. You will have the opportunity to help scale within the organization. The role’s responsibilities will include:
Revenue and Product Analytics:
- A/B testing and optimization across consumer-facing product touch points on merchant sites
- Platform-wide analytics to confirm the product is working as expected (loading of images, buttons, load times etc.)
- Working with Data Engineering and Product to ensure proper analytics tracking is set up (ideally before launch) for all new features/products and supporting in development of ETLs
- Broad product optimization across our platform
Revenue Ops Support:
- Work closely with RevOps as technical resource to build data platform to determine sales comp planning (and payouts) and assist in writing up basic scripts or financial models as needed
Client Insights:
- Partner with merchant success teams to show the value that Extend delivers to merchants and why we are the best in the industry, including building A/B or serial tests, NPS surveys, merchant satisfaction surveys, or other methodologies to track successful attachment and conversion
- Help turn these insights into sales enablement and competitive positioning
- Manage tests for specific merchants and generate data to build out case studies and GTM messaging strategies
- Drive portfolio-wide revenue optimization and communication to merchants on personalized optimization based on testing across our platform
Consumer Marketing Analytics:
- Work with merchants on email, digital media, and in-box campaigns to drive increase attach rates and incremental revenue for our merchant partners and Extend
Warranty Services Support:
- Work with our Risk & Insurance team to build deep-e analytics and machine learning models to better forecast risk across our portfolio
- Support servicing team to help drive step-change improvements in efficiency (beyond day-to-day workforce management) and forecast hiring based on Revenue team signing/integration expectations
- Create platform analytics to confirm product operation is as expected and develop new processes to optimize warranty mapping operations, plan pricing, and merchant attach rates
- Merchant underwriting & risk analytics
- Evaluate the fraud and default risk of inidual merchants and partners, both at onboarding and post integration
Other:
- Perform exploratory data analysis to assemble metrics and KPIs to assess and gauge activity across the Extend platform, and support teams throughout Extend by delivering analyses and process improvements to help the business continue to scale
- Work with data engineering and product teams to ensure proper data tracking is set up for features and products, and support debugging and development of new ETL processes
- Build deep-e analyses and eventually machine learning models to better forecast risk across the portfolio for our insurance captive for contracts and claims activity
- Support business operations, finance, revenue operations, and other internal teams by building analytics and reporting to understand overall business performance and increase organizational efficiencies

What We’re Looking For:

A curious, entrepreneurial leader with plenty of grit, analytical prowess, creative thinking, and initiative
2-4 years of analytics, management consulting, finance, and/or strategic operations experience with a digital product or service
Experience with SQL and Python, R or Julia, experience with Machine learning and/or forecasting is a plus.
Experience in the retail or fintech landscape is a plus.
Ability and interest in thinking beyond the revenue organization, considering the challenges of other teams, and prioritizing what is best for the business holistically, is essential
Ability to communicate across the organization, especially to teams with less data & analytics experience
Empathy and humility

Expected Pay Range: $110,000 – $130,000 per year*

*The target base salary range for this position is listed above. Inidual salaries are determined based on a number of factors including, but not limited to, work location and job-related knowledge, skills and experience. Incentive compensation will be provided as part of a total compensation package.

*The pay range for this position is listed above; however, the base pay offered may vary depending on job-related knowledge, skills, and experience. Incentive compensation may also be included in this role as approved by management, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market data.

Life at Extend:

Working with a great team from erse backgrounds in a collaborative and supportive environment.
Competitive salary based on experience, with full medical and dental & vision benefits.
Stock in an early-stage startup growing quickly.
Very generous, flexible paid time off policy.
401(k) with Financial Guidance from Morgan Stanley.

Associate Director, Affiliate Technology Services

Planned Parenthood Remote.co3 months ago

Apply Now3 months ago

location: remoteus

Apply Now

Associate Director, Affiliate Technology Services

Telecommuter

Office Of The Chief Information Officer (COO) – Information Security /

Type: Full Time – Union

Workplace: remote

Job Description:

Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.

Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.

Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seek a collaborative and effective Assoc Director, Affiliate Tech Services. This job reports to the Director, Affiliate Tech Services in the Information Technology department of PPFA. The Information Technology department provides technology strategy, operational support, and tech delivery /implementation of the information technology products and services while the Information Security program safeguards the data entrusted to Planned Parenthood by its patients, supporters, donors, and staff.

Purpose:

This position is the coordinator of Affiliate Tech Services across the National Office for seamless service delivery for the federation. Work closely with other InfoSec, IT, and National Office teams on strategic initiatives impacting Affiliates. The Associate Director, Affiliate Tech Services, is expected to have a proven track record of successful results for enterprise-wide services & program management, process excellence, and relationship management accountabilities. Has a solid Technology and Information Security background.

Leads program & project management responsibilities for successfully implementing federation-wide tech services from the National Office to the Affiliates. Strives for flawless delivery of key Affiliate Tech Services & Programs.

Stays current with industry trends, methodologies, and program management best practices.

This requires knowing the business, across the federation and is responsible for fostering trusted partnerships and driving information technology priorities for shared services to mature the basic security layer.

Engagement:

Supports the Director and National Director of Affiliate Tech Services in collaborating with key stakeholders at the National Office for all Tech Services.
Advises managers and teams on new approaches that sustain tech services and drive continuous improvement based on stakeholder feedback.
Knows the business and fosters trusted partnerships across the federation to drive all technology and information security priorities for shared services.
Supports the education of Affiliate stakeholders on tech services and creates content on service offerings and value proposition of all tech services.
Includes planning and tracking, collaboration with teams and stakeholders, creation of educational materials, and delivery of educational services
Ability to pivot and lead by example when priorities shift or requirements change
Builds and maintains strong affiliate relationships.
Key leadership point of contact for affiliate escalations and service client satisfaction for all risk management-related services.

Delivery:

Responsible for ensuring successful implementation and support of National Office Tech Services. Services are to be determined by the National Director, Affiliate Tech Services.
Creates a Tech Services Framework across National Office Tech Services for service delivery methodology.
Delivery includes the ability to define, develop, and deploy these specified new tech shared services federation-wide.
Responsible for creating and managing detailed project plans, including onboarding approach, deployment tactics and methods, post-deployment project management, and ongoing customer satisfaction.
Ensure Affiliate satisfaction meets or exceeds expectations as measured by annual Affiliate satisfaction surveys.
Manage escalation process for Affiliates regarding Tech Services issues that may arise and lead continuous improvement activities with Affiliates.
Stay current with program and deployment best practices and principles to enable consistent delivery and enable alignment with long-term direction.
Stay up to date on new tools & techniques in the information technology and security industry.
Work directly with enterprise architecture and operations subject matter experts to enable successful project deployments applying the recommended tools, technologies and techniques.
Ensure seamless transition from service delivery process to operational business as usual processes in partnership for all tech services.
Perform reporting of service metrics/ standards that ensure consistent quality in service/ program/ portfolio deliverables
Adapt and evolve services, programs, and approach to meet the ever-changing needs of the federation.
Participate in the development of strategic tech shared services roadmap and prioritized capabilities based on Affiliate feedback, needs, and technical direction.
Organize work outputs to support optimal delivery through adapting procedures, including defining and following repeatable processes that scale with the federation’s growth
Stay current with industry trends, methodologies and program management best practices

Responsible for vendor management practices, including:

License and contract management
RFPs for new or renewal services/tools
Metrics tracking and remediation planning
Hold vendors accountable through a detailed Statement of Work and clear roles/responsibilities.
Foster development best practices within the team.
Identify and drive process improvements for Vendor Management as part of Service Delivery touchpoints.
Support Director with accurate budget management, reporting, and process improvements to benefit the Affiliate Tech Services tower and CIO team overall
Responsible for Weekly, Monthly, and Quarterly Project metrics and status reporting.
Drives service roadmaps and new features/functionality for each service’s annual planning and lifecycle management.
Building trust and credibility with National Office stakeholders and the federation is imperative for success.
Align with corporate policies and customer needs/expectations. Accountable for daily tasks, on time, on budget, and on scope.
Ensure enterprise processes are in place to support affiliate services for continuous improvement.

Knowledge, Skills and Abilities (KSAs):

Bachelor’s degree and 5+ years of broad-based information technology experience with a strong focus on the information security domain. Expertise in the following areas: delivering complex technology capabilities and enterprise program management leadership with a proven track record of delivery success as measured by customer satisfaction.

Experience in a regulated industry a plus, specifically healthcare

Skills

Solid service delivery experience in a cross-functional environment is required.
Strong executive presence, communication, and collaboration skills with Senior Leadership
Practical IT experience with modern information security technologies and vendor solutions to include but not limited to strong authentication, network security, endpoint security, cloud/SaaS/PaaS security, security information and event management, SSDLC, mobile security, privacy, and regulatory compliance.
Effective and flexible project management

Abilities

Proven trusted advisor in the shared services operating model.
Experience leading, coordinating vendor solution delivery and partnering effectively with vendors to meet affiliate and National Office business needs.
Project Management Professional Certification (PMP) desired, but not required with relevant security or technology work experience.
Experience with information security frameworks: HIPAA, PCI DSS, NIST, ISO 27001.

Travel: 0-10% travel, as needed

Total offer package to include generous vacation + sick leave + paid holidays, inidual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts.

We value a truly erse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all iniduals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We’re committed to creating a dynamic work environment that values ersity and inclusion, respect and integrity, customer focus, and innovation.

PPFA participates in the E-Verify program and is an Equal Opportunity Employer.

#LI-SY1

*PDN-HR

Roles that are denoted as NYC, DC, or both will work a hybrid schedule, requiring 2-3 days per week in the office unless the role is denoted as onsite, which requires working onsite full time or 5 days per week.

Salary: $130,000 – $140,000 a year

Technical Author

Canonical Remote.co3 months ago

Apply Now3 months ago

location: remotework from anywhere

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Title: Technical Author – Ubuntu and Canonical products

Location: Home based – Worldwide

Category: Product

JobDescription:

Our ambition is to set a standard of excellence in the industry in technical documentation and documentation practice. This is your chance to be a part of that, as a Technical Author.

The role of a Technical Author

You’ll be part of an engineering team, focused on a specific Canonical product area. You will lead the team effort to create, maintain and improve documentation that serves the needs of the product’s users, embracing the principles of the Diátaxis documentation framework You will have a broad impact on – and responsibility for – the quality of the user experience with the product, and will contribute towards the long-term success of the project itself.

As the Technical Author on the team, you will collaborate with software developers, product managers, community members, other documentation authors, information architects, quality assurance engineers and technical support engineers to develop clear documentation for complex technical topics. You’ll be part of our effort to establish documentation as a first-class engineering discipline.

You also be a part of Canonical’s documentation practice team, that includes all the company’s Technical Authors. Here, you’ll be amongst other documentation experts, who collaborate to define documentation excellence.

Location: This is a fully remote role, open to candidates across the globe.

What you’ll do on a regular basis

Create, maintain and improve software documentation

Work with engineering team members, to help them make effective documentation contributions

Influence the development of the product, as an expert user of the product, who has important opinions about its function and design

Engage with user communities to ensure that our documentation meets their needs

Encourage and support community engagement in and contribution to documentation

Help standardise the structure, presentation, style and language of content across products

Collaborate with documentation peers to advance the state of the art in documentation at Canonical

Challenge and advance documentation understanding and best-practice, as part of a disciplinary team

Our best candidate

Cares deeply about functional written communication

Is a technical writer with a programmer’s mindset, or a programmer with a record of producing excellent documentation

Has a record of community engagement, in open-source software, documentation, research or other disciplines

Is sympathetic to the needs and challenges of open-source software and its communities

Demonstrates technical curiosity, and is fascinated by software technology and its challenges

Has demonstrable documentation skills, insight and enthusiasm

Has experience of software development contexts; is familiar with: Linux, working on the command line, application deployment, system operations, and infrastructure management, Git, documentation markup languages Has excellent written and verbal communication skills

Holds a BSc/BA degree or equivalent

Is able to travel twice a year for up to two weeks for events

Additional skills that you might also bring

Deep technical domain knowledge

Open-source community leadership and management

User-experience, interaction or visual design

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

Distributed work environment with twice-yearly team sprints in person

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Employee Assistance Programme

Opportunity to travel to new locations to meet colleagues

Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering software technology firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

#LI-remote

Senior Data Scientist & Data Engineer

Lemon.io Remote.co3 months ago

Apply Now3 months ago

location: remote

Apply Now

Location: International, Anywhere; 100% Remote; Freelance

Are you a talented senior engineer looking for a remote job that lets you show your skills and get better compensation and career growth? Look no further than Lemon.io – the marketplace that connects you with hand-picked startups in the US and Europe.

What do we offer:

We respect your time: here is no micromanagement or screen trackers.
You can earn with us $5k – $10k monthly – the rate depends on your skills and experience. We’ve already paid out over $10M to our engineers.
You will enjoy your work – it’s possible to communicate async and choose a schedule that works best for you.
You will communicate directly with the clients. Most of them have technical backgrounds. Sounds good, yeah?
We will support you from the time when the application will be started during all our cooperation.
No more hunting for clients or negotiating rates – let us handle the business side of things so you can focus on what you do best.
We’ll manually find you the best project according to your skills and preferences.
You will work at the fast-paced startup environment that will keep you motivated and engaged.
We will connect you with the best developers in the world through our community.

We also collaborate with other companies through staff augmentation. More details are here.

Who we are looking for:

Senior/Senior+ Data Scientist & Data Engineer.

Also we are seeking for:

Senior/Senior+ ML & Data Scientist
Senior/Senior+ AI & Data Scientist
Senior/Senior+ AI & ML

Requirements:

Proven experience in either Data Science or Data Engineering, with a minimum of 3 years of hands-on experience.
At least 2 years of commercial experince with AI/ML.
Hands-on experience with Python.
Experience with AWS/GCP/Azure, SQL, and Airflow is a must
Familiarity with NoSQL databases.
Hands-on experience with the following technologies Spark, Hadoop, PowerBI, and Lookeri BigQuery would ****be a huge plus.
Ability to work with large datasets and write efficient code capable of processing and analyzing data at scale.
Strong analytical and problem-solving skills, with the ability to extract insights and patterns from complex data.
Good command of English, both written and spoken, as you’ll be communicating with clients directly
Strong organizational skills — ability to work full-time remotely with no supervision
Responsibility — we want to trust you
Soft skills — we value clear and effective communication, at the same time, don’t force you becoming a public speaker

ALSO, we have a large number of different projects for Senior Full-Stack Developers, so if you have 4+ years of commercial experience in software development you are fluent with Python, Ruby on Rails, React.js or React Native – we would be happy to communicate and provide you a project which matches with your experience. Just apply, and we will share with you more details.

Ready to take your career to the next level? Apply now and join the Lemon.io community!

If your experience matches with our requirements be ready for the next steps:

VideoAsk (about 10 minutes)
Completing your me.lemon profile
30 minutes Screening call with our Recruiters
Technical Interview with our Developers
Feedback
Magic Box (we are looking for best project for you)

P.S. We work with developers from LATAM, Canada, UK, Europe BUT we have some exceptions.

At the moment, we don’t have a legal basis to accept applicants from Albania, Bosnia and Herzegovina, Croatia, Kosovo, North Macedonia, Montenegro, Kosovo, Slovenia, Monaco, Belarus, Russia, Serbia, Denmark, Norway, Luxemburg, Iceland, Liechtenstein, San Marino, Belize, Cuba, Nicaragua, Saint Lucia, so we don’t work with applicants from these countries.

Please note that due to the overwhelming number of applications, only suitable candidates will be contacted for an interview.

We strongly ask you to send your CVs in ENGLISH. Application in English will be considered first. Good luck to everyone!

Data Scientist - Marketing

Figma Remote.co3 months ago

Apply Now3 months ago

location: remoteus

Apply Now

Data Scientist – Marketing

Location: San Francisco, CA • New York, NY • Seattle, WA • United States

Job Description:

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

We are looking for a Data Scientist to partner with our Marketing teams to accelerate growth at Figma. In this role, you will be responsible for building models to optimize our marketing efforts, uncovering insights to guide new strategies, and collaborating with a variety of cross functional peers to help leverage data throughout the organization. The ideal candidate will have a strong track record of executing analytical projects as well as partnering closely with business peers to guide decision making.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

Develop and maintain datasets, KPIs, and reporting tools for the entire Marketing organization
Craft and maintain data infrastructure with the Data Engineering team by translating business requirements from business partners to data models that will enable reporting, dashboards, and segmentation; responsible for data integrity
Perform impact analysis and modeling for a variety of different marketing initiatives and projects
Evaluate and size the projected impact of new marketing strategies and how they connect to broader company goals
Collaborate with marketing cross-functional partners to integrate data-driven insights into marketing strategies and decision-making processes

Teams we’re currently hiring for:

Paid Marketing:

Build out reporting and real-time analysis at appropriate granularity to make sure paid marketing budget is spent responsibly and make enable day-to-day optimization decisions
Partner closely with stakeholders to more accurately measure channel incrementality and take into account more complex customer journeys
Collaborate on data segmentation and optimization strategies to improve audience targeting and advertising effectiveness
Support ad hoc strategic analysis to provide recommendations that drive increase return on spend
Mentor and provide guidance to other junior data scientists within the team

Sales-Assisted Marketing:

Own the logic, maintenance, reporting, and analysis of our Sales-Assisted Marketing attribution model, enabling deep understanding of channel and campaign performance
Investigate and implement various attribution frameworks, including multi-touch attribution
Oversee and improve data reporting to enable real-time, data-driven decision making across multiple teams
Generate action-oriented insights and business recommendations
Experience building data pipelines and understanding of Salesforce objects required

We’d love to hear from you if you have:

5+ years relevant work experience supporting a Marketing or similar function
Fluency in SQL
Proficiency in Python, R or similar scripting language
Experience in distributed data processing systems (Hive, Redshift, Presto, Snowflake, etc)
Prior experience in applying statistical methods to experiment design
A proven track record of excellent judgment and creative problem solving skills on short and long term projects
Experience communicating and working across functions to proactively drive solutions

Read more about our team:

https://www.figma.com/blog/cross-functional-data-science-user-research-figma/
https://www.figma.com/blog/how-we-use-data/
https://www.figma.com/blog/from-experiment-to-launch-how-data-shaped-a-new-comments-experience/

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

#LI-Remote

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, inidual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. You may view our Pay Transparency Policy by clicking on the corresponding link.

Annual Base Salary Range (SF/NY Hub):

$144,000—$308,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in erse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace – we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure iniduals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected].

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma’s Privacy Policy.