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Title: Customer Support Representative

Location: Berlin, Germany

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet’s data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, and The Netherlands.

About the Role:

As our Customer Support Representative, you will be the frontline for our Technical Support team and play an essential part in delivering a first-rate customer support experience. You will be a high performer, meeting and exceeding monthly goals with enthusiasm. You should be motivated by customer interaction and have a curiosity to learn about our products, processes, and mission.

The CSR is responsible for triaging and assisting with inbound support requests for Planet customers, partners, and field teams. This includes handling all administrative issues, non-customer requests, and the occasional peculiarity. You will also assist the Technical Support Engineers with the dispatch function of inbound customer requests, ticket assignment, and ticket handovers.

The successful candidate will be able to quickly gain an understanding of the Planet organizational structure, internal applications, and standard support processes. This is a customer-facing role in a very collaborative environment and therefore it requires excellent interpersonal skills.

Impact You’ll Own:

• Assist our Global Customer Success team with customer-related activities
• Assist our Technical Support Engineers with ticket triage and dispatch
• Interact with customers and provide requested information
• Collaborate with colleagues from other departments to resolve customer related issues
• Support internal workflows, prepare documentation, contribute to CSR process improvement
• Become familiar with Planet’s products and programs

What You Bring:

• 1+ years experience working as a customer support representative or similar role
• 1+ years experience in handling technical issues with the ability to understand how those issues impact the customer’s business priorities
• Proficient in Zendesk and experience with JIRA or comparable ticketing systems
• Exceptional written and verbal communication skills
• Excellent critical thinking and decision making skills
• Highly organized with ability to prioritize tasks
• Proven ability to maintain a professional demeanor
• Ability to work independently, as well as contributing as a team player
• A desire to grow, develop, and take ownership of the role
• Willingness to travel as necessary to client sites
• Participate in scheduled weekend on-call support as needed
• Bachelor’s degree in Computer Science, Computer Engineering, or equivalent combination of technical education and work experience

What Makes You Stand Out:

• Meticulous attention to detail
• High level of natural curiosity

Benefits While Working at Planet:

• Additional company winter holidays and regular global days off
• Remote friendly work environment and flexible working hours
• Contribution to our growth by offering equity options for employees
• Giving back to the community – one day per quarter for charitable work
• Learning and Tuition Reimbursement
• Regular hack-weeks and meetup events to exchange knowledge
• Home office budget
• Employee Resource Groups providing empowering spaces for connection and mentorship

Why we care so much about Belonging.

We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging, dreaming big as we approach our ongoing work with ersity, equity and inclusion. If this job intrigues you, but you’re thinking you might not have all the qualifications, please… do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.

EEO statement:

Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.

Accommodations:

Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please call Planet’s front office at 669-214-9404 or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.

Privacy Policy: By clicking “Apply Now” at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Privacy Policy (European Applicants): By clicking “Apply Now” at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Data Analyst

at Hotel Engine

Remote

Hotel Engine is a Denver-based travel tech company on a mission to radically simplify trip management for businesses. We’re not a cumbersome travel management company, nor an online price aggregator. We’re a powerful network that brings hotels and businesses together. Our members save time, money and effort in managing their lodging programs, and our partners get access to loyal, high-value business travelers. It’s a true win-win. Following a 2021 series B funding round at a $1.3 billion valuation, we achieved remarkable growth in 2022. We expect 2023 to be our best year yet.

Across our organization, we’re powered by exceptional talent. From our large Engineering and Product teams to Sales, Supplier Relations, Member Support, Data, Marketing and Operations, our team is forward-thinking, data-driven and customer-obsessed. We’re also a lot of fun — one of the many reasons we were named a Best Place to Work by Built In Colorado for the past four consecutive years.

We value our iniduality, and we also understand that together, we thrive. Most importantly, we know we’re not for everyone! Complacency doesn’t live here. We’re focused on finding the right people who are energized by our culture and bring erse experiences and backgrounds that will help us unlock our full potential. Click here to view our DNA, and if you like what you see, please read on!

We are looking for a Data Analyst to join our growing Data Engineering and Data Science team. Data is a core competency of Hotel Engine, and the team has for mission to ensure we leverage our data assets as well as advanced analytics and machine learning to deliver product and business value across the organization and achieve our overarching company goals, be they revenue, member experience or scalability goals. The team’s core pillars include building and maintaining our data infrastructure, working with cross-functional stakeholders to deliver high-value business intelligence and analytics, increase customer engagement and satisfaction, and deliver efficiency gains throughout the organization.

Data Analysts have a key role on the team, with broad responsibilities, an opportunity to directly influence the trajectory of the business, and significant growth potential. You will be responsible for leading key data and analytics projects, will interact with leaders across the organization and will deliver reporting, analyses and insights which are driving decision making by the leadership team. The inidual must be highlymotivated, aself-starter with a strong track record of achievements, and both an obsession for rigorous work and bias for action.

If you are passionate, about travel, about working on both strategic project and hands-on implementation, and relate to our vision and DNA, please apply.

Here’s what you’ll do:

• Partnering with stakeholders across product, finance, sales and marketing to lead metrics definition, reporting and analyses
• Lead key analytics projects and derive actionable insights to drive better product and business performance
• Design and build statistical analyses to both answer specific business questions and power some key product functionalities
• Participate in product and growth experiments
• Build relevant data pipelines to generate and track relevant product and business metrics
• Partner with data engineers to establish data assets and feature stores for process automation, advanced analytics, and machine learning model
• Manage the company’s business intelligence reporting dashboards

Here’s what we’re looking for:

• Bachelor’s degree in Economics, Statistics, Operations Research or related quantitative field
• 2-4+ years of relevant work experience as a Data or Business Analyst with a track record of manipulating, and extracting value from datasets
• Experience building complex SQL queries
• Strong fundamentals in statistics and econometrics (e.g.regressions, hypothesis testing)
• Excellent communication skills with the ability to distill complex issues and analyses
• Fluency in Python or R is a plus
• Experience with AWS technologies, Looker and Tableau is a plus

Cash Compensation:

• The total cash compensation for this role is $81,000 – $108,000/year. We also offer equity in addition to base salary. Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above.

Hotel Engine Total Rewards Philosophy | We recognize that there is more to work than day-to-day responsibilities. Hotel Engine has been recognized on Built-in Colorado’s Best Places to Work list 3 years in a row (2020-2022) for our positive culture and robust growth opportunities.

As a company, we’re also dedicated to giving back to our greater community, and have comprehensive corporate social responsibility programs supporting community, social justice and environmental causes. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:

• Competitive base salaries
• Annual performance bonuses
• Stock options for all associates + performance-based stock options
• Insurance benefits including medical coverage (with a plan available at no cost to employees) + 100% paid dental and vision insurance
• 401(k) plan with a match program
• Unlimited PTO + 2 paid days each year to volunteer with your favorite non-profit
• Paid parental leave and family medical leave
• Hotel discounts through our exclusive platform
• The ability to make a real impact in an incredibly fast-growing organization; you’ll never be just another cog in the wheel.

Director of Programming, Sports Illustrated

at The Arena Group (View all jobs)

United States

First Look: Director of Programming (Sports Illustrated)

SI’s digital team is seeking a Director of Programming. We are looking for a highly organized communicator who can manage our digital news desk with an audience-first approach that combines sound journalistic principles with an appreciation for analytics and a deep knowledge of how traffic moves across the internet.

The ideal candidate is highly detail-oriented, a master of style and an expert story editor who can identify holes in copy and help writers close them. We’re looking for an ambitious, experienced manager who will lead our news desk, manage the scheduling of editors to ensure robust coverage at the most important times and communicate our content and coverage plans across all parts of our organization (writers, editors, social, video, et al.). This editor will sit at the center of newsroom activity, coordinating copyflow and creating the programming plan for daily news coverage and tentpole events. They will also work closely with the writers and editors creating the content, ensuring that our content and programming plans are aligned, and that our content plan meets our audience’s needs.

The ideal candidate will have a clear picture of what sports audiences respond to, how to identify what’s working (or not), how to identify holes in our coverage and how to communicate our programming needs to the relevant teams. The ability to supervise/guide others while working collaboratively in a remote environment is essential.

The Arena Group’s expected annualized base salary range for this position is currently $100,000-150,000. Actual salaries will vary based on multiple factors including, but not limited to location, education, experience and other factors permitted by law. The listed salary range is but one component of The Arena Group’s total compensation and benefits available to its employees.

Please note: due to the volume of applications we receive, only applicants selected for consideration will be contacted.

What You’ll Do

• Lead digital programming strategy for Sports Illustrated digital
• Manage a team of ~10 producers who focus on editing, site programming and special projects
• Develop, implement and communicate relentlessly about SI’s short- and long-term programming calendar
• Run regular news meetings and be a key driver of content ideation
• Craft compelling headlines that drive audience engagement and traffic across various endpoints, including direct, search, social, newsletters and alerts
• Embrace innovative methods for covering news in a live environment
• Utilize analytics and social trends to identify the best types of content for each platform
• Edit stories from start to finish as needed for quality, style and grammar
• Collaborate with SI’s social and video teams for cross-platform storytelling that engages audiences and drives consumption across text, graphics, audio, video and social
• Increase audience engagement by working closely with the Audience Development team to understand and analyze audience metrics, feedback, and trends. Utilize this data to inform content decisions, improve engagement, and optimize the user experience across Sports Illustrated’s digital platforms
• Set and maintain proficiency and knowledge on effective and efficient content-creation practices, editing best practices, search/social content and audience trends, and evolving audience-consumption habits
• Recruit and develop erse talent

What You’ll Bring

• 8-10 years’ experience working in a fast-paced digital environment
• BA/BS degree in journalism, English, or related experience
• Ability and willingness to work on deadline and handle multiple tasks at once with a precise and detail-oriented approach
• Knowledge of digital content best practices, SEO and audience development tactics
• Excellent communication, organization, leadership, and time management skills
• Demonstrated enthusiasm and acumen to effectively identify trending topics across sports and key events, that result in audience engagement across SI.com, Apple News+, social platforms, video, audio, etc.
• Collaborative and team-oriented spirit
• A positive attitude, with a mix of fun and urgency

Benefits At A Glance

• Medical, Dental and, Vision Coverage
• Retirement Savings Plan (401K), with company match
• Flexible Spending Account (FSA) & Health Savings Account (HSA)
• Commuter Benefits
• Reimbursement for business cell phone use per company policy
• Employee Stock Option Plan (Publicly Traded Company – AREN)
• Unlimited Paid Time Off
• Paid Parental Leave
• 12 Paid Holidays

The Arena Group (NYSE American: AREN) is an innovative technology platform and media company with a proven cutting-edge playbook that transforms media brands. Our unified technology platform empowers creators and publishers with tools to publish and monetize their content, while also leveraging quality journalism of anchor brands like Sports Illustrated, TheStreet, Parade, Men’s Journal, and HubPages to build their businesses. The company aggregates content across a erse portfolio of over 265 brands, reaching over 100 million users monthly. Visit us at thearenagroup.net and discover how we are revolutionizing the world of digital media.

The Arena Group is an equal opportunity employer committed to fostering an inclusive environment. We do not discriminate against any employee or applicant for employment on the basis of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, status as a protected veteran, or any other protected status in accordance with applicable law. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Data Science & Analytics Manager, Finance

PRODUCT

REMOTE – FULL-TIME

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We encourage you to apply regardless of your location.

About Us

Chainlink is the industry-standard Web3 services platform that enables developers to build feature-rich Web3 applications with seamless access to real-world data and off-chain computation.

Chainlink has helped enable $8T+ in transaction value since the start of 2022.

Over 1,700 Web3 projects have integrated Chainlink services.

Chainlink is live on 15+ blockchains with many having joined the Chainlink SCALE program.

Chainlink is relied upon by industry-leading protocols like Aave, Compound, Paxos, Synthetix, and ENS.

Chainlink has delivered 7.4B+ data points on-chain and onboarded 900+ decentralized oracle networks.

Chainlink has established collaborations with Associated Press, Accuweather, AWS, Google Cloud, Meta, and Twilio.

The world-class Chainlink Labs research team has won various awards for its work on distributed systems, security, and more.

Who we’re looking for:

You’re focused on what matters most and ignore unimportant industry distractions.

You take extreme ownership and deliver outstanding results.

You have a growth mindset, seek out feedback and engage in constructive dialogue with others to help them grow.

You move fast and evolve with rapidly advancing technologies.

You want to be part of a team that excels and is committed to building the Chainlink Network and growing the Web3 ecosystem over the long term.

You are welcoming toward a erse network of participants joining an open, global standard.

You’re excited about the future of Web3 and building a world powered by cryptographic truth.

The Product Team at Chainlink Labs is dedicated to delivering cutting-edge solutions for the rapidly evolving world of DeFi, on-chain finance, gaming, NFTs, and other major verticals. Our team of experienced product managers, designers, and engineers work together to create innovative products and services that enable smart contracts to securely access off-chain data and systems.

With a focus on user-centered design, we strive to create intuitive and seamless experiences for developers and end-users alike. We are constantly pushing the boundaries of what is possible in the blockchain space, and our products are used by some of the most innovative and forward-thinking organizations in the industry.

Whether it’s building new features for the Chainlink Platform decentralized oracle network, creating new tools and integrations for developers, or exploring new use cases for blockchain technology, the Product Team at Chainlink Labs is at the forefront of innovation in the blockchain space. Join us on our mission to create a more decentralized world.

Chainlink Labs is looking for an analytical leader to help solve key financial and economic challenges in building and operating decentralized oracle networks. This role will be hands-on leading a small team whose focus is on building sustainable economic models for web3 products and designing the crypto-economics for the world’s first sustainable decentralized oracle platform. Through simulations, optimization, and econometrics, and by leveraging both blockchain and web2 data, you’ll be owning economic parameters for new product launches. You’ll work with FP&A to build models that dynamically update product economics through changing blockchain and macro environments. You’ll work on cutting edge crypto-economic problems such as effective multi-chain tokenomics and demand/supply modeling in web3 networks.

Requirements

• • 5+ year experience in Data Science & Analytics, Economics, or equivalent field, with a demonstrable track record of driving work to completion as an inidual contributor
  • Experience creating complex economic models which scale across large datasets
  • SQL/Python and ability to e into the data and help exploratory analysis
  • Familiarity with the concepts of blockchain and experience with financial markets and/or fintech companies

Preferred Qualifications

• • Experience managing a small team of data analysts/scientists
  • Experience working with blockchain data and API’s
  • Knowledge of Decentralized Finance
  • Experience implementing econometrics techniques on real-world problems
  • Data engineering experience

Privacy Policy and an Equal Opportunity Employer:

Chainlink Labs is an Equal Opportunity Employer. To request an accommodation in our recruitment process, please contact us at [email protected].

Please see our Privacy Policy for more information about how we collect and use your application information.

AI research engineer

Milan (Italy) or fully remote

Permanent or fixed-term

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Questions about our recruiting process?

Check the FAQ.

Your mission: Help bring cutting-edge AI features to the next level in creative, innovative digital products. Since launching in 2013, Bending Spoons has served around half a billion people across the globe through our suite of cutting-edge products. Still, we’ve only just crossed the starting line on our mission to make an enduring positive impact on our customers, on our fellow Spooners, and on society at large. When it comes to creating outstanding (and wildly popular) digital products, AI and computer vision are keyand we’ve got ambitious plans to leverage their potential to the fullest. So we’re looking for another talented and driven AI research engineer to join our passionate AI team.

A few examples of your responsibilities

• Explore, evaluate, and optimize the latest AI models, bridging the gap between research and production.
• Team up with AI software engineers to implement models in production and in designing state-of-the-art internal tools and technologies.
• Help elevate the research codebase by promoting code reuse, best practices, and reproducibility.
• Manage large datasets, overseeing acquisition, labeling, and data loaders.
• Keep up with the latest advances in the field and share findings with teammates.
• Work closely with Product teams to understand their AI needs and achieve breakthrough results.

What we look for

• Passion. You love what you do, and your enthusiasm never wavers with the specifics of a given task or team. Whether you’re on a plane, train, or sofa, odds are that you’ll be found with your nose in a book or article on the subject.
• Reasoning and depth of learning. You’re structured and creative enough to solve most challenging problems independently, given the necessary knowledge. You learn new concepts and skills rapidly, and love to nerd out and go in-depth.
• Drive. You’re energetic and hard-working, and you persevere through adversity until the job is doneand done impeccably. You’re massively into getting results, and always aim for excellence in what you do.
• Common sense. Your judgment and intuition are sound and well grounded in reality.
• Logical-analytical abilities. You’re a quick learner who’s able to investigate and effectively pick up new concepts on your own. You can solve unforeseen challenges with creativity and structure, and can do so independently.
• Accuracy and precision. Your attention to detail is spot-on, and you’re painstakingly accurate.
• Pragmatism. Far from being too academic or obsessive in your perfectionism, you understand that speed is often as important as quality when getting things done in a competitive world.
• Humility. You’re down to earth, eager to listen to feedback and constructive criticism, and ready to support your team with whatever it needs to succeed.
• Proficiency in English. You read, write, and speak proficiently in English.

What we offer

• Real impact. We automate most menial tasks, freeing you up to focus your expertise where it can make the biggest impact.
• Talented, knowledgeable colleagues. Learn from (and teach) some of the brightest and most skilled people you’ll ever meet. Your talent is going to blossom here.
• People who lift up one another. We hire for talent and leave the ego at the door. You’ll find a group of truly talented Spooners who are eager to teach their secrets and to learn. Reciprocal support and respect is everything you’re unlikely to ever encounter a more harmonious crew.
• The finest tools. You get the best hardware on the market and all the software you could need. We can’t wait to introduce you to our high-tech approach and our cutting-edge workflows.
• Continuous education. Spooners get unlimited backing for learning investments, including Italian or English lessons and things like courses, conferences, and books. There’s no permission or approval processyou’re fully trusted to use the company’s resources efficiently.
• Relocation package. If you need to relocate for the position, we typically cover reasonable transportation and moving expenses, provide up to three months of temporary accommodation, and help you and your close family members with visa support if necessary.
• Remote working. Spend as much or as little time in our Milan office as you choose. Many Spooners like to change up their environment and get out of the city whenever the mood strikes. You’ve always got the freedom to decide where today’s office is.
• Flexibility and trust. From day one, you’ll be one of the team and fully trusted. No micromanagement or clipping your wings just the freedom and responsibility to do great work.
• Flexible schedule. Our regular hours are 9-6 GMT+1, with remote work allowed within GMT-2 to GMT+3 time zones.
• Competitive salary and stock options. Our compensation packages are designed to attract and retain the best talent in the industry. The entry-level compensation package for this position includes a salary of 46,604, extra pay of 5,642, and a welfare bonus of 1,200. Compensation can grow rapidly as the inidual accumulates experience and translates it into greater and greater impact. The inidual can choose to receive part of their pay in equity at a discounted value, rather than in cash.

The selection process

If you successfully pass through our screening process, we’ll invite you to take on a few tests that assess how you approach and solve unfamiliar problems. If you’re successful there, we’ll invite you to take part in some interviews. We welcome applications in English and Italian. Bending Spoons is an equal opportunity and affirmative action employer. We consider for employment all applicants and we provide reasonable accommodations for candidates with disabilities, which can be requested at [email protected]. Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, we look for talent and potentialnot just experience and expertise. So if you like the role and think you could be awesome at it, go ahead and apply.

Data Analyst

at Alpaca

Global Anywhere

Your Role:

This is an opportunity to join a Fintech startup at an exciting time! As the Data Analyst, you’ll be a part of our Data Analytics team.

The team is 100% distributed and remote. This role will be reporting directly to the VP of Analytics & Biz Ops.

Things You Get To Do:

• Develop a deep understanding of the existing business and share insights around the key metrics that drive the company and evaluate conversion and monetization efforts.
• Explore and analyze user experience and product performance data, develop goals and tracking metrics, and ensure product priorities are data-driven and accommodate short term and long-term goals.
• Formulate and test hypotheses, conduct data analysis, develop visualization/dashboards, communicate and present findings and actionable insights to business stakeholders and non-technical audiences.
• Apply strong business judgment to data analysis and make and defend meaningful conclusions and recommendations.
• Build, maintain, and communicate detailed reporting, visualization, and other tools to deliver business insights and to show business health.

Who You Are (Must-haves):

• 1+ years doing quantitative analysis
• Knowledge of statistics (experimental design, statistical analysis, hypothesis testing)
• Proficient in SQL with the ability to write structured and efficient queries on large data sets (e.g. Redshift, PostgreSQL, BigQuery, Impala/Hadoop, Teradata) and programming/scripting language (e.g. Python, R)
• Knowledge with business intelligence tools (e.g. Looker, Tableau) and web analytics tools (e.g. Amplitude, Google Analytics, Adobe)
• Proven ability to solve problems, learn quickly, work independently, and adapt to change in a fast-paced environment
• Excellent written, verbal, and interpersonal communication and presentation skills
• Exemplary relationship builder who is consultative in nature and form partnerships with coworkers and customers

Who You Might Be (Nice-to-haves):

• You have familiarity or experience with capital markets or securities brokerage

How We Take Care of You:

• Competitive Salary & Stock Options
• Benefits: Health benefits start on day 1. In the US this includes Medical, Dental, Vision. In Canada, this includes supplemental health care. Internationally, this includes a stipend value to offset medical costs.
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card
• Work with awesome hard working people, super smart and cool clients and innovative partners from around the world

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a erse workforce.

Technical Communicator

GLOBAL REMOTE

SUCCESS

FULL-TIME (REMOTE)

Even if you don’t meet 100% of the qualifications below, please still consider applying. We believe in a holistic approach when evaluating talent for our team.

Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That’s why people love us.

We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.

Metabase is looking for a Technical Communicator. We are looking for someone who loves data analytics, enjoys helping others, and is excited to work for a startup to help drive our Success Engineering team’s mission to help our customers be successful by guiding them on how to get data from all the various places it lives, transform it into useful shapes, or to convert their questions into actual queries that can be executed. The mission of the Technical Communicator is to teach our customers about Metabase in the way that makes the most sense – by writing an article for our Learn section, creating a video, or drafting or producing training material. This is a great opportunity for someone who wants to teach others and not be limited by one medium.

A typical day will involve a mix of: writing step by step articles for our Learn area, reviewing tickets handled by our Success Engineers to identify topics we have not covered in our available materials, creating short videos to teach our customers most quickly, and writing training material for our own use or for use by our customers. Any given week, you might listen in on customer calls to see what we could explain better, review discussions with our open source community in our forums to see what topics frequently come up, chat with our Success Engineers on topics that they have to explain to get what is in their heads into the format best digestible for our customers, and create a training topics outline for our customers to use in their own onboarding.

Why Success?

We are the voice for our customers. Our product team reviews our feedback, asks us for advice, and engages with our customers proactively. We also work closely with an engineering team focused on critical issues and our escalations, so we don’t have to worry about our customers being impacted by major bugs for a long time.

We’re 100% remote, and our operations are designed that way. People work during the times that work for them. You are not expected to be “on” at all times, and there are no points for responding quickly to every Slack you receive.

We don’t overpromise our customers. Since we’re open source, our customers can see what we’re doing in our Github repository and our roadmap is publicly available for our customers at all times.

Many companies use the word “success” to describe jobs that are really sales jobs or account management jobs with quotas. We are not about that. We’re exclusively here to make sure our open source users, our future customers who are currently on trials, and our current paying customers all get the appropriate help they need to be successful.

If you want to take part and have a voice in a truly growing business, believe that BI analytics should be easy to use and set-up, and that self-service analytics should be a real thing and not just some marketing jargon that people put on their websites, please apply!

Being a Technical Communicator at Metabase would be a great fit for you if you:

• Enjoy helping people and solving their problems
• Have a strong technical background (minimum of 3 -5 years working in a SaaS software company)
• Have experience with using data visualization or data analytics tools (bonus if you have experience using Metabase)
• Have experience with at least one form of Technical Communication and can shift to other forms, using the right tool for each job

You are an expert in at least one of:

• Technical writing
• Technical content creation
• Creating technical videos
• Technical training
• Instructional design

It’s not required, but a plus if you:

• Have experience with open-source products
• Have experience with graphic illustration and visual communication of technical concepts
• Are fluent in multiple languages (this is helpful as our users are world-wide)

We’re a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We’re relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.

Data Analyst

Remote

Full Time

Marketplace Demand

Mid Level

Title: Data Analyst

Reports to: Director of Logistics and Customer Support Location: Remote (US)

About CharterUP

If you’ve been searching for a career with a company that values creativity, innovation and teamwork, consider this your ticket to ride.

CharterUP is on a mission to shake up the fragmented $15 billion charter bus industry by offering the first online marketplace that connects customers to a network of more than 600 bus operators from coast to coast. Our revolutionary platform makes it possible to book a bus in just 60 seconds eliminating the stress and hassle of coordinating group transportation for anyone from wedding parties to Fortune 500 companies. We’re introducing transparency, accountability and accessibility to an industry as archaic as phone books. By delivering real-time availability and pricing, customers can use the CharterUP marketplace to easily compare quotes, vehicles, safety records and reviews.

We’re seeking team members who are revved up and ready to use technology to make a positive impact. As part of the CharterUP team, you’ll work alongside some of the brightest minds in the technology and transportation industries. You’ll help drive the future of group travel and help raise the bar for service standards in the industry, so customers can always ride with confidence.

But we’re not just about getting from point A to point B CharterUP is also committed to sustainability. By promoting group travel, we can significantly reduce carbon emissions and help steer our planet towards a greener future. In 2022 alone, we eliminated over 1 billion miles worth of carbon emissions with 25 million miles driven.

CharterUP is looking for passionate and driven iniduals to join our team and help steer us towards a better future for group transportation. On the heels of a $60 million Series A funding round, we’re ready to kick our growth into overdrive and we want you to be part of the ride.

About this role

CharterUP is seeking a Data Analyst to join our Logistics & Customer Support Team. In this role, you will play a critical role in extracting insights and generating actionable recommendations from complex data sets. You’ll work closely with our WorkForce Manager and Escalation Manager as well as cross-functional teams to analyze data, build robust visualizations, reports and dashboards, and contribute to data-driven decision-making processes within the organization.

The role reports to the Director of Logistics & Customer Support and is part of the CharterUP supply team.

Compensation

• $70-75k salary, depending on experience
• Comprehensive benefits package, including fully subsidized medical benefits for the employee

Outcomes

• Data Collection and Storage
  • Collect, consolidate, and organize data from various sources, ensuring accuracy and completeness
  • Clean and preprocess data to remove or highlight inconsistencies, errors and redundancies
  • Maintain data storage to ensure archived data is easily accessible
• Data Analysis
  • Perform exploratory data analysis to identify trends, patterns and anomalies.
  • Utilize statistical techniques to uncover insights and correlations within the data.
• Reporting and Visualization
  • Create clear and informative reports, dashboards, and visualizations to communicate insights to stakeholders.
  • Maintain dashboards daily to display responsiveness, volume and productivity KPI’s in a large scale, high volume contact center.
• Predictive and Prescriptive Analysis
  • Develop predictive models using algorithms such as Erlang to forecast staffing needs
  • Develop and maintain predictive models to forecast call volumes, email volume, and other interactions by interval using contact center metrics.
  • Monitor model performance and adjust parameters as needed for optimal accuracy.
• Resource Planning
  • Collaborate with workforce management teams to align staffing levels with forecasted volumes
  • Provide recommendations for optimizing agent schedules and resource allocation
• Data Interpretation
  • Collaborate with business teams to understand their objectives and translate data findings to non-technical stakeholders in a clear and concise manner.
• Data Quality Assurance
  • Monitor data integrity and quality, identify and rectify issues as they arise.
  • Implement data validation processes to ensure accuracy and reliability.
• Continuous Learning and Improvement
  • Stay updated with latest industry trends, data analysis techniques and tools.

Experience and Expertise

• Preferred: Bachelor’s degree in relevant field (eg. Data Science, Statistics, Mathematics, Computer Science, Economics)
• Minimum 2 years experience in Data Analyst role in a high-volume contact center environment.
• Proficiency in data visualization tools including Tableau, Power BI, Excel and Google sheets.
• Previous experience working with large datasets and performing data cleansing, transformation, and analysis
• Familiarity with machine learning techniques and their application to contact center operations
• Strong analytical thinking, problem-solving skills and attention to detail.
• Understanding of statistical concepts and methodologies.

Recruiting Process

• Step 1: Video interview with Talent Acquisition + brief (~12 min) online assessment, Wonderlic
• Step 2: Video interview with Hiring Manager
• Step 3: Case Study interview with Director and VP
• Step 4: Offer, references
• Welcome aboard!

CharterUP Principles

At CharterUP, we don’t compromise on quality. We hire smart, high-energy, trustworthy people and keep them as motivated and happy as possible. We do that by adhering to our principles, which are:

1. Customer First
   • We always think about how our decisions will impact our clients; earning and keeping customer trust is our top priority
   • We are not afraid of short-term pain for long-term customer benefit
2. Create an Environment for Exceptional People
   • We foster intellectual curiosity
   • We identify top performers, mentor them, and empower them to achieve
   • Every hire and promotion will have a higher standard
3. Everyone is an Entrepreneur / Owner
   • No team member is defined by their function or job title; no job is beneath anyone
   • We do more with less; we are scrappy and inventive
   • We think long-term
4. Relentlessly High Standards
   • We reject the status quo; we constantly innovate and question established routines
   • We are not afraid to be wrong; the best idea wins
   • We don’t compromise on quality
5. Clarity & Speed
   • When in doubt, we act; we can always change course
   • We focus on the key drivers that will deliver the most results
6. Mandate to Dissent & Commit
   • We are confident in expressing our opinions; it is our obligation to express our disagreement
   • Once we decide, we enthusiastically move together in the agreed upon direction

CharterUP is an equal-opportunity employer. We make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

Title: Staff Product Manager – Identity (Ads)

Location: Remote – United States

Reddit is a community of communities where people can e into anything through experiences built around their interests, hobbies, and passions. Our mission is to bring community, belonging, and empowerment to everyone in the world. Reddit users submit, vote, and comment on content, stories, and discussions about the topics they care about the most. From pets to parenting, there’s a community for everybody on Reddit and with over 50 million daily active users, it is home to the most open and authentic conversations on the internet. For more information, visit redditinc.com.

Location:

Reddit is continuing to grow our teams with the best talent. This role is completely remote friendly and will continue to be after the pandemic.

The Team & Role:

The Ads Measurement team charter covers Signals, Identity, Attribution, Performance Measurement and 3rd party integrations. As online advertising transitions away from deterministic user level data, there is a need for building a new class of privacy safe products. Ads Identity products are responsible for processing and enriching advertiser events for building credible ad effectiveness metrics and enabling ad optimization.

We are looking to add on a staff Product Manager for Ads Identity to our Ads Measurement team. This role will be responsible for both traditional events matching and emerging Privacy Enhancement Technologies (PET) products. This opportunity provides a platform for high impact and personal growth and presents very unique product and technical challenges that will put you at the forefront of next generation ads measurement products. Your work will directly contribute to growing Reddit’s Performance Advertising business.

Responsibilities:

• Product Manager for Ads Identity and Privacy Enhancement Technologies (PET) in Ads Measurement team
• Be a thought leader and subject matter expert for helping Reddit Ads navigate the evolving privacy landscape, to the new world with limited data availability and complex privacy rules
• Define Identity products strategy that meet Reddit’s current business needs and puts the company in the best position possible for responding to future events
• Form partnership and roadmap alignment with downstream ad products including Optimization and Attribution
• Develop solid first-hand expertise in legal, platform rules and compliance requirement that can impact digital advertising
• Collaborate with Reddit’s Legal, Privacy and user product teams
• Work closely with cross-functional teams (data science, design, engineering, product marketing and solutions engineering) and be very hands-on in product management execution

Required Qualifications:

• 7-10 years of product management experience, with clear product area leadership
• Solid ad-tech expertise
• Experience building and growing ML based products
• Proven track record of setting vision and strategy, and of cross-org collaboration, for building and launching complex products with ambiguous requirements
• Excellent written and verbal communication skills
• Strategic thinker and problem solver
• Highly data driven across all aspects of product management

Pluses:

• Experience building Identity products such as Identity Graph and event matching waterfall
• Experience building PET products and technologies, including anonymization, aggregation, cohorts, differential privacy, clean room, federated learning etc.
• Deep knowledge of privacy changes impacting ad tech
• Ads Measurement experience including pixels, conversion API, attribution, metrics, incrementality, modeled conversions and 3rd party measurement

Benefits:

• Comprehensive Health benefits
• 401k Matching
• Workspace benefits for your home office
• Personal & Professional development funds
• Family Planning Support
• Flexible Vacation (please use them!) & Reddit Global Days Off
• 4+ months paid Parental Leave
• Paid Volunteer time off

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is: $198,200$297,300 USD

Reddit is committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Technical Writer

REMOTE

FULL-TIME

Offchain Labs has developed a suite of scaling solutions for Ethereum. This includes Arbitrum, an Optimistic Rollup, that instantly scales apps, reducing costs and increasing capacity, without sacrificing Ethereum’s security. Porting contracts to Arbitrum requires no code changes or downloads since it’s compatible with existing Ethereum developer languages and tooling. Arbitrum today is the leading Ethereum scaling solution with dominant market share including hundreds of apps on the platform and over 50% of all rollup liquidity.

Our team is extremely passionate and works tirelessly to bridge the gap between what blockchain is and what blockchain can be. We strive to maintain an atmosphere that fosters innovation and new ideas through collaboration, research, and deep discussions. After raising an initial round of $3.8M in seed funding in January 2019 and a $20M series A, as well as a $100M series B in 2021, we are ready to hire additional team members that have an interest in working in the blockchain space and a knack for approaching problems in unconventional ways

What you’ll do:

• Work directly with Offchain’s lead technical writer and subject matter experts to produce developer documentation targeted at specific problems and specific reader audiences.
• Help our team measure and improve our documentation and documentation systems.
• Drive internal adoption of content systems and conventions that help our team produce high-quality developer documentation.
• Determine what the Technical Writing team should prioritize by continuously synthesizing business objectives, internal stakeholder needs, and customer needs.
• Work autonomously in an environment that expects and rewards initiative and self-management, without cumbersome Agile ceremonies.

Who you are:

• 3+ years of professional experience producing developer documentation
• 3+ years of professional software development experience
• Familiarity with Ethereum, Layer 2 scaling solutions, and decentralized application development
• A love for making complex technical information easier to understand
• A proactive approach to problem-solving and a keen eye for detail
• Strong collaboration and written/verbal communication skills

Nice to have:

• Degree in Computer Science, English, Writing, Journalism, Communications or related
• 1+ year(s) of project management and/or product management experience
• 1+ year(s) of experience working professionally with blockchain, web3, crypto, L2 scaling solutions, rollups, smart contracts, or related technologies
• Experience working with or contributing to open-source projects in the blockchain/crypto/web3 space
• Experience developing smart contracts with Solidity or similar languages
• Familiarity with decentralized systems, consensus algorithms, and cryptography

At Offchain Labs, we believe that ersity, equity, inclusion and belonging are essential to our success.

We are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.

Senior Data Engineer

(Fully Remote)

DATA

REMOTE

The last two decades have seen an explosion in new payment services – from digital wallets, mobile payments, and open banking, to Buy Now Pay Later and crypto. Great for consumers! But, incredibly complex for merchants and developers. That’s where Primer comes in.

Primer is the world’s first automation platform for payments. With Primer, merchants and developers have all the underlying infrastructure and “lego blocks” they need to build the best buying experiences for their customers. Any developer can build a connection on Primer; merchants then simply ‘click and connect’ to the services they need to build their desired payment flows within their Primer dashboard.

Since starting in January 2020, we’ve raised funding from top tier investors including Accel, Balderton and Iconiq. Our all-star team from across the world of payments and fintech includes ex Braintree-PayPal, Stripe, Checkout, Tink, Recurly, TrueLayer, Paddle, Plaid, Kount and more – come and join us!

We are looking for a skilled data engineer to join our growing data team. As a Data Engineer you will be responsible for designing, building and optimising our data and data pipeline architecture, as well as improving data flow across the organisation. The ideal candidate will have a wealth of knowledge building data pipelines, data wrangling and enjoy building systems from the ground up.

At Primer the product is everything, and data will be no different. It will be used to enhance Primer’s offering, so it is vital to have a product focused mindset. The data team will be in constant communication with the domain experts from across the organisation in order to drive the product forward.

What will the role involve?

• Helping to build and provision a complete data infrastructure
• Creating and maintaining a hugely scalable data pipeline
• Building ETL infrastructure for data across a wide range of data sources
• Building analytical tools that utilise the data pipeline to provide actionable insights into operational performance, merchant efficiency and other key performance indicators
• Keeping data separated and secure across national boundaries

What are we looking for?

• Please note
• Proven experience gained from a similar position
• Experience building and optimising ‘big data’ data pipelines, architectures and data sets
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Strong analytical skills
• Relevant experience with one or more of the following would be advantageous:
• Experience with big data tools: Hadoop, Spark, Kafka, etc
• Experience with relational SQL and NoSQL databases, including Postgres and DynamoDB
• Experience with AWS cloud services: EC2, EMR, RDS
• Experience with Data Warehouses: Redshift, Big Query, Snowflake (we use Snowflake)
• Experience with stream-processing systems: Storm, Spark-Streaming, etc.
• Experience with object-oriented/object function scripting languages: Python, Java etc.
• Our engineering teams work fully remotely across Europe (for now!) and operate within local timezones – if you are not based in Europe but would still like to apply please let us know in your application
• Unfortunately we are unable to offer VISA sponsorships or relocation packages at this time

The way we work is different at Primer

Our culture is about removing the roadblocks to doing your best work. We focus on taking initiative, letting the best ideas win, and valuing output over anything else.

Underpinning all of this is our ‘trust by default’. You’ll work remotely, wherever works best for you, have unlimited coworking access, unlimited time off, no company spending approvals, regular whole company retreats, team workations, and open access to people across the company.

We find the best thinking and work come from removing limiting assumptions. So, one of our favourite approaches to solving problems is simply: If anything is possible, then what will you do?

Our benefits:

• 100% remote working – work from anywhere you like, however you like
• Competitive share options
• Uncapped holiday, with 25 days minimum to be taken
• Co-working space access
• Team socials – quarterly workations, annual company retreats and virtual events
• Any device of your choosing
• Additional £500 towards your home office setup
• Unlimited learning budget
• Medical insurance via SafetyWings
• Location-specific benefits – pension, 401k, health insurance etc.

Don’t meet every single requirement? Studies have shown that women and under-represented groups are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a erse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may just be the right candidate for this or other roles

Primer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Scrum Master

REMOTE, USA

TECHNOLOGY

FULL-TIME

Who you are:

You have 5+ years of experience as a Scrum Master under your belt and are looking for your next challenge in a hyper-growth, fast-paced, industry disrupting, SaaS company. You are excited to work with emerging technologies and modern tech stack with a collaborative engineering team, where you will have a direct impact in the delivery of first class software products. Your experience mentoring others, working with distributed systems, relational databases, and all things software development has prepared you to take your career to the next level.

Does this sound like you? If so, keep reading and apply today!

What you’ll do:

• • Schedule and facilitate the teams’ agile ceremonies.
  • Ensure the proper use of our processes and remove impediments for the scrum teams.
  • Work closely with the Product Manager and Engineering Lead to make sure requirements are clear and team members are working on the highest priority items.
  • Track relevant metrics to measure the teams’ performance.

What you have:

• • Startup experience
  • Familiarity with the SDLC
  • Knowledge of Scrum techniques and artifacts (such as definition of done, user stories, backlog refinement, retrospectives, etc)
  • Prior experience working with multiple teams at a time

Extras you bring to the table:

• • Jira Admin experience
  • Scrum master certification is a plus
  • Experience working with a distributed team

Why join Polly?

• • We are attacking a trillion-dollar market with gross inefficiencies and seeking to transform the way an entire industry operates
  • We have an experienced leadership team that previously built large and impactful platforms
  • Outstanding opportunity for professional growth and upward mobility
  • Direct engagement with the decision makers and senior business leaders
  • Competitive salaries
  • 100% paid medical/vision/dental/disability/life insurance
  • Flexible vacation
  • Remote environment

Let’s get to know each other.

Polly is transforming the mortgage industry with its modern, data-driven capital markets ecosystem. Banks, credit unions, and mortgage lenders nationwide trust Polly’s revolutionary Product and Pricing Engine (PPE), Loan Trading Exchange, and actionable data and analytics to automate and optimize the entire capital markets value chain, helping their secondary teams operate faster, smarter, and more profitably. Polly was founded in 2019 by a seasoned team of technology and mortgage experts and is headquartered in San Francisco, California.

To learn more, follow Polly on LinkedIn or visit www.polly.io.

Polly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, national origin, religion, sex, gender identity, sexual orientation, marital status, pregnancy status, disability status, veteran status, or any other legally protected status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Security Compliance Manager

Location: Remote – US

The Security Compliance Manager ensures compliance with information security requirements (HITRUST, NIST, etc) for 1upHealth. The Manager will report to the Director of Security Compliance. This role will aid in developing and implementing compliance policies and procedures and will help achieve positive outcomes in third party audits and certifications. The Manager will also assess security compliance issues and recommend changes that assure compliance with contract obligations.

In this role you’ll get to:

• Work hand-in-hand with leaders in Engineering, Product, Legal, Finance and IT teams to create a Security & Privacy culture.
• Contribute to the performance of organization wide risk analysis and management.
• Ensure that all security monitoring systems and processes are effective.
• Actively collaborate with 1upHealth’s application security and software development teams to ensure that our products are following secure coding practices as well as privacy-by-design standards.
• Participate in 1upHealth’s Security Incident Response Plan, help test the effectiveness of the program and help coordinate incident response across the company.
• Contribute to 1upHealth’s HITRUST, SOC2, and other security audits that meet 1upHealth’s needs.
• Participate and contribute to the Security, Privacy and Compliance Committee.
• Provide expert advice in all areas of security framework compliance.
• Oversee the development and maintenance of company-wide Security policies and procedures.
• Develop communications and analyses for inclusion in executive level presentations.
• Develop and oversee company-wide security and compliance education.
• Provide guidance for staff and leadership on security topics.
• Help monitor the IT Security environment and interface with internal and external customers to provide information security expertise.
• Serve as a technical escalation resource and provide guidance to non-technical staff.
• Assist in the establishing departmental goals that are consistent with, and lead to the successful achievement of 1upHealth’s strategic objectives.
• Identify problems and opportunities for improvement and generate creative solutions that improve qualitative and quantitative performance.

We are looking for people who have:

• At least 5 years in the healthcare IT industry.
• Experience developing and contributing to security policies and procedures.
• Understanding of Data Governance and Data Security/Protection.
• Understanding of concepts of the least privilege and zero trust models.
• Experience and knowledge of performing vendor risk management and risk management best practices with SaaS based applications.
• Understanding of Information Security frameworks with experience in implementing security controls (NIST, HITRUST, ISO, etc.).Experience with third party audits (HITRUST, SOC 2, FedRamp, ISO 27001, etc,)
• Experience managing or implementing IT security programs.
• Previous experience auditing, developing internal controls, and managing organizational risk.

You may also have:

• An IT Security Certification (CISSP, CISA, CISM etc.) completed or currently in progress.
• Knowledge of privacy law and regulation (e.g. HIPAA)
• Knowledge of FHIR and interoperability.
• Experience with cloud platforms (AWS, Azure, GCP)
• Experience managing Data Loss Prevention (DLP) solutions.
• Excellent writing and presentation skills

About 1upHealth

At 1upHealth, our mission is to unlock health data and improve industry outcomes. As leaders in FHIR interoperability, our platform makes it easier for partners to access, integrate, aggregate, and share data across a variety of systems. 1upHealth is building a data ecosystem to promote the digital transformation of the industry and encourage insight-driven healthcare.

We are proud to announce that we have been named 2022 Best Places to Work in the Small Company and Best Paying Company categories by Built In Boston.

Benefits

• 100% Paid BCBS Medical and Dental Insurance for Employees
• Vision Insurance
• Unlimited PTO
• Equity
• 401(k)
• Home Office Stipend
• Commuter Stipend
• Wellness Reimbursement
• Parental Leave (16 weeks for birthing parents, 6 weeks for non-birthing parents)
• Company Meetings with Free Lunch

Title: Senior Data Engineer (m/f/d)

Location: Remote or Berlin

Pitch is the collaborative presentation platform for modern teams. With a focus on real-time collaboration, smart workflows, and intuitive design features, we make it fast and delightful for teams to create and deliver beautiful presentations. Our presentation and template galleries give everyone the ability to publish their own standout work, learn from one another, and find the creative spark for their next presentation. Tens of thousands of teams have made the switch to Pitch, including top brands like Intercom, Superhuman, and Notion. We’ve raised over $135 million to date, and have been recognized by FT-backed Sifted as Europe’s Top B2B Soonicorn in 2022. And we’re just getting started.

Our ambition is to build a best-in-class data infrastructure to scale the Product-Led Growth SaaS company that is Pitch – therefore we’re looking for a Senior Data Engineer for our growing centralized Data Engineering team. Our mission is to deliver a lean and reliable data foundation that enables informed decision making for our many internal customers across Finance, Customer Operations, Sales, Marketing and more.

We are in the middle of a migration, and our Data Warehouse and transformation pipelines are still on a nascent state. As a Senior Data Engineer, you will be contributing to our key goal of setting up a data platform foundation that will scale with the business. You will help evolve Pitch and the infrastructure it uses to make sure that decisions can always be driven by high quality data.

Future and current challenges involve scalability and experimentation and driving substantial change in the way we make better and more informed decisions.

What you’ll get to do:

• Plan and support the buildout of our Snowflake data warehouse, and future-proof it for scale.
• Leverage the right tools to enable the team to build a lean infrastructure that delivers testable, maintainable, and modern data solutions.
• Take the lead on implementing best practices with regards to moving infrastructure from vendor-based to in-house or open-source.
• Integrate data ingestion tools and automate data quality checks.
• Implement and own our data warehouse management and other systems’ monitoring.
• Play a lead role in contributing to our experimentation tooling.

What you should bring:

• At least 3-5 years’ experience with Data Warehouse Management and/or Cloud Platform development, ideally within a product-minded SaaS or Tech company.
• Experience in pipeline orchestration using modern Big Data tools and architectures.
• Deep understanding of Data Warehouse management with Snowflake, Redshift and/or BigQuery.
• Solid cloud platform experience with Amazon Web Services or Google Cloud Platform.
• Infrastructure as code experience with CloudFormation or Terraform.
• Exposure to DevOps workflows.
• Proficiency in Python for data processing, and SQL for building data transformation.
• Strong interest in working on foundational infrastructure and automation practices.
• Ability to handle multiple competing priorities in a fast-paced, product-led growth SaaS company.
• Strong cross-functional working and communication skills, and the ability to work within a centralized team.
• Growth-focused and product-minded attitude.

Nice-to-haves:

• You’ve built out data infrastructure from scratch (or nearly from scratch) at a fast-growing startup.
• Experience working with events and its definition (schema registry)
• Experience with data catalog, data lineage and data discovery solutions
• Experience with data integration tools like Fivetran or Airbyte.
• Experience with orchestration technologies Airflow or Luigi.
• Experience with behavioural analytics tools (either internal or 3rd-party tools such as Google Analytics, Snowplow, Segment or Amplitude).
• Experience with reverse ELT tools like Hightouch or Census.
• Experience with experimentation frameworks.
• Experience with dbt.

Curious what it’s like to work at Pitch? Find out more about how Pitch operates as a remote-first company through using powerful collaboration tools and dogfooding our own products!

Pitch was founded in Berlin, but as a remote-first company, our team works together from all over the world. With that mindset, we’re building an inclusive workplace that invites erse perspectives, and values talent from erse personal and professional backgrounds. For more specifics on how we honour our commitment to ersity in our hiring process, check out our Recruiting D&I Pledge.

Sounds like a good fit? Join us on our mission to enable every team’s best thinking – we look forward to hearing from you!

Not quite sure whether that’s a role for you? No problem! If you can’t find any open role that caught your eye, but are interested in working at Pitch, you can always submit your resume here. We will follow up as soon as we open up a position that matches your skillset and aspirations!

Customer Support Analyst

at Crunchtime

Remote US

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 100,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.

About the role

As a Customer Support Analyst, you will be a key part of making sure that we can keep delivering high-quality support to our customers. You will be able to explore new technology and develop processes to help other team members, grow within our company and make a huge impact from day one.

What you’ll do as a Customer Support Analyst

• Help customers solve problems in the CrunchTime platform.
• Use internal tools to troubleshoot trouble tickets
• Collaborate with a global team to deliver the ultimate customer experience
• Support Sales/Success teams with account management and technical support
• Be a voice of the customer, helping our product and engineering teams better understand our customers’ needs

What we’re looking for

• 1-2 years of remote application support experience
• 2-4 years of customer-facing experience in any industry
• Excellent interpersonal and communication skills (written and verbal)
• Bachelors Degree
• Excel fluency
• Technical background (Average competency in computers, communication programs, Bluetooth, tablets, phones, and internal tools)
• Punctual & Multi-tasker
• Experience working with a distributed/remote team is mandatory

Nice to haves

• Successful track record collaborating cross-functionally across internal teams (Sales, Success, Product, Engineering, Marketing, Finance) to solve customer problems
• Experience with Jira and Zendesk
• SQL knowledge
• Able to troubleshoot networking and communication protocols
• Experience supporting restaurant, convenience store, or grocery industry verticals

What you’ll get

• Great mission-driven team members from erse backgrounds with a strong company culture
• Competitive pay
• Unlimited PTO
• Paid company holidays
• Yearly team off-sites
• International travel opportunities
• Medical, dental, and vision benefits (FSA, HSA & HRA options)
• Basic & Voluntary Life Insurance
• 401k employer match
• Wellness benefits (Headspace, OneMedical, Omada, Ginger.io, Gympass, Carrot)
• Commuter benefits
• Work in an open environment on solutions that are reshaping the way businesses operate
• Fun team events
• Ability to have a big impact
• 10 weeks of paid parental leave
• Fitness reimbursement
• Learning & development funds

Product Security Engineer (Remote – Work from Anywhere)

Work from anywhere, impact everywhere

Diversity is at the heart of who we are at Xapo Bank. We’re a fully distributed team of over 150 talented people that work remotely from 50+ countries around the world.

We work hard, think globally, and inspire each other to learn and grow. We are committed to changing the way things are done.

To achieve that, we search the world for the best people for the job. This is how we are transforming the world of digital banking.

Our team is worldwide, our capacity for innovation, limitless.

Join our remote team of dreamers and doers as we take Xapo Bank to the next level

Although we are headquartered in Gibraltar, this is a full time, 100% remote position.

Work from anywhere!

Position overview:

Xapo Bank is currently seeking a talented and enthusiastic Product Security Engineer with solid knowledge of DevSecOps to join our dynamic team. As a ProdSec Engineer, you will be at the forefront of ensuring the security, efficiency, and reliability of our groundbreaking and innovative technology solutions. Our cutting-edge products are revolutionising the financial industry, and you will play a pivotal role in safeguarding their integrity.

You will have strategic oversight of our CI/CD pipelines, driving the “shift-left” approach for a seamless developer experience. You will work on automation and develop tools to optimise efficiency and streamline mundane processes. We are seeking a voice that can assist in designing robust security architectures and guide teams in making informed decisions. Your collaboration with business stakeholders to address their specific security requirements will be vital. Additionally, you will conduct threat modelling and proficiently manage a range of state-of-the-art security tools and technologies.

Responsibilities:

• Oversight of our CI/CD pipelines: Collaborate with multiple teams and manage security integration at every stage of our continuous integration and deployment pipelines. We strongly believe in the shift-left approach and our goal is to have a quick and meaningful feedback loop between our tools and the development process – with an aim to improve developer experience.
• Automation & Scripting: Proven experience with automation and scripting, ideally with Python, to reduce manual, repetitive tasks, and improve efficiency and accuracy.
• Security Architecture: Be involved in designing, building and implementing security architectures, demonstrating a deep understanding of various security solutions.
• Business Collaboration: Be comfortable with discussing the business security requirements and escalating relevant risks to be addressed.
• IAM: Be comfortable in reviewing or raising issues with Identity and Access Management (IAM) policies and tools. Nice to have: Experience with OIDC between Github and AWS.
• Threat Modelling: Ability to perform threat modelling activities in the early stages of product development.
• Incident Management: Engage in security incident management investigations, partake annual tabletop exercises, identify/respond, mitigate, and, when needed, implement preventative, remedial actions. Be comfortable in jumping on an investigation (Only when strictly necessary!) to support the team out of hours in case of a security incident.
• Vulnerability Management: Ability to contribute to our vulnerability management program with enhancements/improvements and operate the platform to ensure teams have what they need to address vulnerabilities within SLA.
• Manage Cyber Security Tools: Manage and assist in tuning security tools that enhance operational processes while maintaining security, including but not limited to WAF, SIEM, Endpoint Protection, Bug Bounty Program, CSPM, Asset Inventory.
• Cloud Security (Nice to have): Experience in managing cloud environments, controlling and approving access rights, monitoring compliance, and managing the environment for potential security vulnerabilities. Knowledge of containerization (ie. Docker) and main cloud technologies, primarily AWS but also on GCP, Azure.

Qualifications and experience:

• Solid knowledge of writing and reviewing Infrastructure-as-Code: You should possess a strong understanding of Infrastructure-as-Code (IaC) principles and best practices.
• Relevant Security Certifications: Possessing relevant security certifications will be highly advantageous. Certifications such as AWS Security Specialist and HashiCorp Terraform demonstrate your expertise in implementing robust security measures within cloud environments.
• Proficiency in coding and reviewing code (primarily Python): Your proficiency in coding, particularly in Python, will enable you to contribute effectively to the development of secure and reliable systems.
• Demonstrated creative, critical, and independent thinking capabilities: As a ProdSec Engineer Engineer, you will encounter complex challenges that require innovative solutions. Your ability to think creatively, critically, and independently will be essential in designing and implementing robust security measures.
• Troubleshooting skills: Strong troubleshooting skills are vital to identify and resolve security issues promptly. Your ability to analyze problems, think analytically, and apply effective troubleshooting techniques will be crucial in maintaining the integrity and security of our systems.

Why work for Xapo?

IMPACT GLOBALLY, WORK REMOTELY.

• Shape the Future: Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world.
• Great work-life balance: Build amazing things with a balance of autonomy and collaborative teamwork. Set your own work schedule and make use of a flexible PTO plan when you need to recharge.
• Expect Excellence: Collaborate, learn, and grow with a high-performance team. Learn how you learn best – from books to conferences, you’ll get a yearly budget for your inidual learning and development goals.

Lead Data Scientist

• Product & Engineering

About the Company

Lift Ventures, a remote-first startup studio whose portfolio of businesses has reached over 250 million consumers to date, is seeking a seasoned and talented Lead Data Scientist for SuperSummary.com, our fast-growing EdTech business. SuperSummary is a subscription-based website offering a library of professionally written study guides and other educational resources on thousands of books for students, teachers, and readers of all types.

At SuperSummary, data drives our most important decisions including what in-demand literature titles to cover next in our Study Guide Library, what features to build next for our users, and what new markets to consider as we expand the scope of our business. We are looking for a Lead Data Scientist to oversee our most important data science and data analytics projects and work with other data-driven team members to take our advanced analytics operations to the next level.

About the Job

As Lead Data Scientist, you will plan, manage, and execute on projects that leverage large volumes of data across many sources. With the support of a small team, you will help accelerate our progress across projects spanning predictive analytics, data mining, and web data scraping/aggregation. You will leverage cutting-edge machine learning, AI, and natural language processing techniques to support important product and content decisions and accelerate the growth of our subscription business. Given the flat structure of our team, you will have the ability to make a significant impact from day one and make important decisions that influence millions of users.

This role is 100% remote. Our fully remote team is distributed across the globe with the majority of the team working in the United States, Brazil, and the Philippines.

Key Responsibilities

In this role, you will strike a balance between acting as a team lead/manager of a small team and working as a senior-level inidual contributor on our most challenging data projects. You will also have the opportunity to work closely with senior leadership, including our VP of Operations and CEO. Your primary responsibilities within each functional area are:

Data Collection and Analysis:

• Oversee the collection, organization, and aggregation of large data sets across dozens of internal and external data sources.
• Build expert knowledge of all data sources in order to answer questions and support projects across the organization
• Own the ETL process across the company: cleaning, structuring, enriching data; building cloud-based data lakes/warehouses leveraging modern best practices
• Continuously monitor data quality and ensure data integrity and accuracy

Predictive Analytics and Machine Learning:

• Apply state-of-the-art algorithms relying on knowledge of statistical modeling, machine learning, and optimization to develop new processes and improve the performance of our business
• Build, evaluate and optimize models which incorporate machine learning and artificial intelligence
• Enable migration to new cloud-based ML stack: data, model and deployment
• Stay up-to-date with the latest trends, techniques, and software in data science and data analysis

Team Management and Collaboration:

• Define the company’s data science roadmap, setting quarterly priorities that align with our overall vision and business objectives
• Manage a team that includes a data scientist, scraping experts, and multiple data collection/research team members
• Define all team project requirements and host weekly team syncs to establish task deadlines, monitor progress, and evaluate results
• Identify and report on relevant team KPIs, and report progress across projects to senior leadership on both a monthly and quarterly basis
• Collaborate with internal and external stakeholders across our Product, Content, and Operations teams to understand business goals and launch new data projects
• Partner with Engineering team to transition development projects to production systems
• Develop thorough documentation for all data science sources and projects

Business Intelligence and Reporting:

• Use data visualization tools (Tableau, Metabase etc.) to manipulate and translate raw data into useful reports and dashboards
• Surface key insights and trends across data sources that can help support business decisions

Requirements

Qualifications

• 6-8+ years of experience in advanced data science and analytics roles, preferably in high-growth, dynamic environments (with 3+ years of in-depth predictive modeling/forecasting experience)
• Extensive experience with cloud-based data collection, management, and automation (data scraping, ETL, data warehouses/lakes, etc.)
• Hands-on experience with advanced methods in machine learning, data mining, statistics, optimization, classification, forecasting and/or NLP
• Advanced experience with database languages (e.g. SQL) and statistical programming languages (e.g. Python, R, etc.)
• Experience visualizing, synthesizing, and presenting complex data for stakeholders using tools like Metabase, Tableau, etc.
• Excellent problem-solving skills and ability to identify opportunities to leverage AI, innovative software, and automation solutions
• Strong past experience with data project management, team management, delegation, and cross-functional communication
• Strong attention to detail and ability to manage/oversee multiple projects simultaneously
• Bachelor’s degree in Computer Science, Data Science, Mathematics or similar quantitative field
• Prior experience working in a lean, small company/startup environment is a plus, as well as prior exposure to businesses in similar or related fields (EdTech, consumer subscription/e-commerce , SaaS, books/media, etc.)

Perks and Benefits

• Work with a distributed, global team that has been remote-first since 2018
• Competitive salary, benefits, and vacation policy
• Workspace improvement stipend
• Professional development and learning stipend

Title: Data Scientist – Risk Analytics

Location: US National

REMOTE – UNITED STATES

DATA & ANALYTICS

EMPLOYEE: FULL TIME

REMOTE

Why We Work at Dun & Bradstreet

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and erse thinkers are always welcome. Come join us!

Role: Data Scientist, Risk Analytics

• The Data Scientist, Risk Analytics will create innovative approaches to statistical data modeling and analytics by using Natural Language Processing on unstructured/alternative data sources to enhance the business failure risk as well as business fraudulent risk.
• Support the development of new proof-of-concepts for D&B’s risk analytics products in our Analytics Studio (a cloud-based analytics platform where clients can test the new products).
• Work with internal / external D&B clients and stakeholders to identify their business needs and opportunities, to develop, implement, and manage solutions, and to improve business results.
• Establish and maintain strong relationships with key business stakeholders.
• Participate in all aspects of a modeling engagement, including design, development, validation, calibration, documentation, approval, implementation, monitoring, and reporting.
• Research complex business issues and recommend solutions, including model inputs and end products.
• Serve as a Subject Matter Expert on predictive models within the Advanced Analytic Services team and with business users; consult with the business, as appropriate, on predictive modeling solutions.
• Validate the performance of existing quantitative risk models, to ensure that key KPIs are set and attained, and to recommend changes when necessary.
• Develop a solid working knowledge of how current systems and data sources are used in existing predictive modeling projects; and drive timely retrieval of risk analytics data from existing systems to create algorithms that meet business needs.
• Manage multiple assignments, many of which with challenging timelines, both working independently and collaborating effectively in a team environment.
• Partner with internal D&B team to develop new business solutions in risk analytics.

Requirements:

• Master’s degree in Statistics, Mathematics, Economics or a related quantitative field (U.S. or foreign degree equivalent) plus three (3) years of experience in advanced statistical and data analytics or a related role.
• Prior experience must also include three (3) years of experience in/with: PySpark, Python and SQL for Big Data Mining and building innovative predictive algorithms; Web/Cloud Analytics; AWS and Azure cloud based platforms, specifically using various UI/editors to write code and/or implement Machine Learning Models within these platforms; experience with building Credit Risk Models in Python and/or PySpark; commercial finance data; and communicating complex ideas to both a technical and non-technical audience.
• Prior experience must include one (1) year of experience in/with Natural Language Processing and parsing textual datasets.
• May work from home from any location in the U.S. or from any Dun & Bradstreet office in the U.S.

At D&B we value the ersity of perspectives that result from a variety of life experiences: ethnicities, ages, sexual orientations, genders, and other factors. Ours is a winning culture where we work together as a team with a clear focus on common goals and where team members are able to grow, develop and contribute to their fullest.

Since 1841, we’ve given companies the insight they need to realize their potential… and we can do the same for your career.

As an industry leader, we offer world-class compensation and an exceptional benefits package.

As well, you will enjoy an environment that recognizes and rewards your accomplishments.

D&B is an equal opportunity employer.

Benefits We Offer

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leave after one year of employment.
• Paid sick time to care for yourself or family members.
• Education assistance and extensive training resources.
• Do Good Program: Paid volunteer days & donation matching.
• Competitive 401k & Employee Stock Purchase Plan with company matching.
• Health & wellness benefits, including discounted Gympass membership rates.
• Medical, dental & vision insurance for you, spouse/partner & dependents.
• Learn more about our benefits: http://bit.ly/41Yyc3d.

Pay Transparency

Dun & Bradstreet is an equal employment opportunity employer and believes in honesty and transparency in the employment hiring process, including pay transparency. Accordingly, listed on this posting is a good faith reasonable estimate of the salary range and other compensation in the job posting, as of the date of this posting. Actual compensation decisions for base salary and other compensation will be dependent upon a wide range of factors including but not limited to: an inidual’s skill sets, experience, qualification, training, education, location, and any other legally permissible factors. Successful applicants will also be eligible for D&B’s generous benefit package, outlined above.

All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

Title: AIxCC Research Engineer

Location: Worldwide – Remote

About Trail of Bits

Trail of Bits helps secure the world’s most targeted organizations and products. We combine high-end security research with a real-world attacker mentality to reduce risk and fortify code.

As a cybersecurity research and consulting firm, our team has worked on some of the most innovative software projects millions of people use worldwide. We help the best companies in the world Epic Games, Google, Microsoft, Zoom, and others with their most complex security challenges by designing and building new technology, researching new techniques, and reviewing the security of the latest available products before they hit the market.

Our team considers developing and sharing our knowledge as a natural part of doing business. We push to publish every tool or project so the public not just our clients benefit from our expertise and innovations. It’s a practice that’s earned us industry accolades and helped contribute to our double-digit bottom-line growth.

Role

Our Research & Engineering practice is dedicated to advancing the state of the art for discovering, patching, and preventing software vulnerabilities. As the AIxCC Research Engineer at Trail of Bits, you will join an existing team and access Trail of Bits’ resources as a core inidual contributor among researchers and engineers participating in DARPA’s AI Cyber Challenge (AIxCC).

The challenge aims to leverage the power of AI-driven systems to address critical cybersecurity issues, including securing vital infrastructure and software supply chains. You will collaborate closely with leading AI companies, DARPA, and other challenge advisors to develop state-of-the-art cybersecurity solutions and compete in both the semifinal and final phases of the competition.

Responsibilities

• Contribute to the research and engineering for competing in DARPA’s AI Cyber Challenge (AIxCC).
• Develop and implement innovative AI-driven cybersecurity tools and techniques.
• Design, prototype, and optimize software solutions to defend critical software at scale.
• Collaborate with cross-functional teams to ensure seamless integration of AI-driven cybersecurity systems.
• Participate with the team through the qualifying event, semifinal competition, and final AI Cyber Challenge competition phases.
• Stay up-to-date with the latest advancements in AI and cybersecurity to ensure the team’s competitive edge.

Requirements

• Bachelor’s, Master’s, or Ph.D. in Computer Science, Computer Engineering, or a related field.
• Experience with cybersecurity competitions, challenges, or CTFs is a plus.
• Experience in research and development efforts in cybersecurity, like static and dynamic analysis and fuzzing.
• Strong background in AI and machine learning techniques, with a focus on their application in cybersecurity.
• Proficiency in programming languages commonly used in AI and cybersecurity, such as Python, C++, or Rust.
• Familiarity with open-source software development practices and tools.
• Excellent problem-solving skills and the ability to think creatively to develop innovative solutions.
• Strong communication and collaboration skills, with the ability to work effectively in a multidisciplinary team environment.
• Demonstrated passion for advancing the field of AI and cybersecurity to better society.

The US estimated base salary for this full-time W2 employee role is $150,000 – $300,000, not including bonuses and benefits. Our salary ranges are determined by role, level, location, and employment type. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, inidual pay is determined by various factors, including but not limited to work location, job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Company Perks

• Before, during and after COVID-19, our workforce works flexibly. Many employees choose to work from home around the globe. As long as you deliver against your goals, we encourage you to harness your personal working style to let you work best.
• Liberal expense policy for acquiring the equipment and software that help you do your job. If we need hardware to work effectively, we buy it.
• We offer exceptional and tailored technical, leadership and organizational training for our team members. Everyone is encouraged to identify additional opportunities for personal professional growth with working at Trail of Bits.
• We routinely highlight the amazing work our employees do via our blog, product offerings, and conference talks. We celebrate you!
• We’re at the forefront of a number of markets and have the internal expertise and the ambition to capitalize on those opportunities. Our employees see their work in use and valued by many others.

Highlighting some of our US & Canadian Full-Time Employee Benefits:

• Multiple generous health, vision, and dental insurance plans.
• Ancillary benefits including life and disability insurance.
• Retirement plan with 5% company matching.
• 4 months paid parental leave.
• Moving expenses to NY: $5,000 one-time.
• Charitable donations matching up to $2,000.
• One time $1,000 at home office expense stipend.
• $500/year personal learning & development budget.
• Executive coaching for managers & above.
• Bonuses for recruiting, public speaking, tool releases, blog posts, academic posters, proposals, and whitepapers, and end-of-year bonuses based on company, team, and personal performance.
• 20 days of PTO per year for vacation, sick, and personal time off.
• 15 company holidays per year.
• Carbon offsets for your personal and corporate carbon emissions through Project Wren.

Dedication to ersity, equity & inclusion

Trail of Bits is committed to creating and maintaining a erse and inclusive workplace where our employees can thrive and be themselves! We welcome all persons into our community. We embrace the ersity of gender, gender identity or expression, race, color, religious creed, national origin, ancestry, age, physical and mental disabilities, medical condition, genetic characteristic, sexual orientation, marital status, family care or medical leave status, military or veteran status, or perceived membership in any of these groups.

Location:  International, Anywhere in Europe; 100% Remote

Glopal connects millions of buyers and merchants around the world to unlock cross-border trade. Glopal provides advanced international marketing solutions for ecommerce retailers and brands seeking to grow their businesses’ globally. Using a suite of automated localization tools, merchants can quickly launch their stores on international markets and promote them to new audiences with Google Shopping Ads, with a hosted international checkout solution allowing buyers to complete orders with local shipping & payment methods.

We are a fast growing company that will offer you plenty of career opportunities!

• A SaaS Solution
• In the 5-10M EUR revenue range
• fast growing company (>100% YoY)
• Have customers in 2 regions (EU and NA)
• Teams are remote and spread across 12 countries
• Raised 24M to date

What you would do

You will report to our Engineering Manager. Your responsibilities will include performing reviews, assessments, and audits, conducting research, and facilitating communication to internal and external stakeholders where necessary. You will be expected to monitor, coordinate, and implement policies, standards, procedures, controls, and guidelines to support security, compliance, and audit requirements of our SaaS solution hosted in the cloud environment

If making an impact every day is important to you, and you enjoy tackling new challenges, you will love working at Glopal.

Responsibilities

• Design and implement compliance programs and processes as well as information security and privacy policies
• Assist in responding to RFPs and security questionnaires; maintain a library of security and compliance RFP responses
• Monitor advancements in information privacy laws to ensure organizational adaptation and compliance
• Conduct internal security risk assessments and security compliance audits
• Develop policy, plans, and strategy in compliance with laws, regulations, policies, and standards in support of organizational cyber activities
• Oversee the information security programs including data protection, risk management, and compliance testing
• Design and execute audit procedures to assess and measure company compliance with its security policies and procedures

Qualifications

• Degree in Computer Science or a technology-related field
• 5+ years of practical IT or dev experience with a focus on security and compliance.
• Experience with IT governance, risk, and compliance management.
• Experience coordinating tasks to complete third party assessments.
• Experience writing policies, procedures, and controls in one or more standards/frameworks.
• Knowledge of computer networking concepts and protocols and network security methodologies.
• Experience with Risk Management in both a compliance and security context.
• The ability to work in a fast-paced environment and the skills to deal with ambiguity.
• Excellent communication and project management skills
• Ability to handle multiple competing priorities.
• Ability to work well under minimal supervision.
• Professional information security certification like CISSP, CISM, or other relevant security-related designation would be an advantage.

Our offer

• The opportunity to work as part of a dynamic, experienced, international company
• The ability to work in one of our office (Paris, Warsaw) or Remote (european countries only)
• Attractive remuneration
• Referral program
• Benefits (depends on location)

Senior Product Manager, Data Tiering

Product

Timescale is looking for an experienced Senior Product Manager with a track record of success shipping SaaS products.

• Excited by the promise of combining databases with the unlimited scalability of cloud object storage? Structured data lake meets relational databases?
• Have a vision for the future of cloud data analytics?
• Are you passionate about helping developers build the next generation of cloud applications?
• Feel at home working with both highly technical engineers and product designers?

This is a unique opportunity to help us build the future of our database cloud, combining TimescaleDB with the unlimited scalability of cloud-native storage. You will have significant strategic and tactical responsibilities for defining the positioning and messaging, driving demand and adoption, and iterating on improving Data Tiering, our newest product for Timescale.

If you have experience in product management and want to have a direct and immediate impact on a fast-growing startup serving developers worldwide, then this is the role for you.

Timescale is a fully-remote company with team members around the world, and English language fluency is a requirement. To better coordinate with their teams, the preferred candidate for this role will have working hours in EST or CET.

Responsibilities:

• Develop a deep understanding of our customers and their problems, the competitive landscape, and market trends.
• Craft a quarterly and annual product strategy and roadmap in concert with other product managers, customers, engineering, design, and go-to-market teams. Create differentiation for Timescale Cloud.
• Perform product discovery, gather and document requirements and feedback from customers, community users, and internal stakeholders, and find innovative solutions to complex problems.
• Help our product designers build beautiful, intuitive data product experiences.
• Own execution and delivery of new product features end-to-end.
• Measure adoption of the product, run experiments, collect customer feedback regularly, and adjust plans as needed. Use data to support your decisions.
• Work with go-to-market teams on messaging, positioning, and launch activities.
• Help support customer engagements and participate in sales enablement activities within the company.
• Serve as the connective tissue between engineering, design, marketing, customer care, and other stakeholders, proactively communicating product questions and decisions.
• Mentor other product managers in the team, helping them develop their skills and progress in their careers.

Requirements:

• 5+ years of proven track record in product management, with at least 3+ years of experience on SaaS products.
• Strong understanding of cloud-native infrastructure architectures. Experience with databases or other technical products with high scale, high performance needs.
• Excellent written and verbal communication and the ability to explain complex technical design in 20 seconds or 20 minutes, depending on the audience and goals.
• Ability to combine data-driven approaches with strong user empathy to figure out what/when/why to ship – we’re building a platform for millions of users, and there is lots to do!
• Excited by ambiguous and vague problem definitions and the ability to refine them into an actionable plan.
• Strong sense of ownership and problem-solving skills – Timescale is moving fast, and so should you. Trying things, making mistakes, and quickly improving are in our DNA.
• Comfortable engaging and working in the open with developer communities.
• Computer Science or technical degree preferred, or prior technical development experience.

R.2423

Professional Services Consultant, Talent

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrockand was named one of America’s best startup employers by Forbes.

About the role

Rippling’s Professional Services team is responsible for ensuring customers see incredible business transformation through the usage of our Unity product suite, which includes workflow automation, custom reporting, and our custom programming language (RQL). Professional Services engagements are consultative and customized based on the customers’ unique needs, offering creative solutions for complex problems across their HR and IT departments.

The ideal candidate is a customer advocate, product advocate, and natural problem solver. As one of the founding members of this team, you’ll be able to not only impact customers but design the foundation for Rippling’s Professional Services organization long term.

What you will do

Set our customers up for wild success with Rippling’s Talent products and features while creating raving fans.

• Dive deep into customer Talent product needs and prescribe custom solutions. (Talent Products include but are not limited to Recruiting, Compensation Mgmt, Performance mgmt and Headcount Planning)
• Understand the customer needs from a platform perspective in topics like Formulas, workflows, approval processes and security model which pertain to their talent product subscriptions.

Work cross-functionally with sales, customer success, solutions consulting and customer support to maximize product adoption.

• Design and document new use cases for our Talent product suite.
• Train our internal resources and customers.
• Contribute to our knowledge base and serve as a subject matter expert on Talent products and features.
• Actively contribute to the development of Talent Products through collaboration with product and engineering.
• Assist with user testing and beta programs for new features.

Instrument and scale our Professional Services team

• Measure the effectiveness and quality of our professional services engagements, while continuously suggesting improvements
• Implement processes to optimize internal process inefficiencies

What you will need

• 3+ years of SaaS experience in professional services, implementation, or customer success
• Ruthless prioritization and time management
• Boundless energy to help other teams and your customers…all with a can-do attitude!
• Strong attention to detail and ability to solve complex, interdependent problems
• Flexible to scaling and changing organizations and responsibilities
• Experience working with product and engineering teams to build and launch new products or features
• Preferred, but not required:
  • Experience writing your own SQL queries
  • Prior experience working in HR or Talent Products/platforms

Additional Information

Rippling is an equal opportunity employer. We are committed to building a erse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected]

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee’s role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensationincluding a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

The pay range for this role is:

71,000 – 121,000 USD per year (Tier 3)

Apply now

Implementation

Remote (United States)

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Title: Application Security Engineer

Location: CANADA – Remote, EMEA – Remote, GLOBAL – Remote, LATAM – Remote, UNITED STATES – Remote

Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on.

Working with ConsenSys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.

Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.

You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

About MetaMask

We’re building for a future where the internet and world economy empowers people through interactions based on consent, privacy, and free association. Where both communities and iniduals flourish. To accomplish that, we’re working hard to make web3 accessible for everyone.

MetaMask is both a crypto wallet and a gateway to the decentralized web. Our tools help people create communities, play video games, access financial services, make payments, invest in assets, protect against economic turmoil, and more. Our browser extension and mobile platforms meet the needs of millions of users and developers across the world.

Originally a humble key manager, today MetaMask serves over 30 million monthly active users as a decentralized application development platform, an aggregator of decentralized cryptocurrency exchanges, and a decentralized identity manager.

About the Role

MetaMask has experienced explosive user growth over the past year as a cryptographic key manager and web3 application development platform. As this user base continues to grow, an immense amount of trust is being placed in MetaMask as a tool that manages and wields their digital authority, controlling assets, identities and more. It is of highest importance to us that we keep our users as safe and secure as possible.

We are looking for an Application Security Engineer to join our rapidly growing security team to help embed security into all phases of the software development lifecycle. You would work closely with development teams and product managers to ensure MetaMask products are designed and implemented to the highest security standards.

To apply for this position, you must have:

• 3+ years of work experience in a security domain.
• Experience performing security design reviews, threat modeling, or security testing.
• Enthusiasm for writing code, and helping others do the same.
• Solid written and verbal communication skills.
• Familiarity with the Ethereum blockchain and Decentralized Applications.
• Familiarity with JavaScript & Typescript.
• Proactiveness and be self-driven to be successful working in a remote environment.
• Relevant knowledge of modern web and mobile app security landscape, real-world attacks and mitigations.
• A belief in our mission and values.

Bonus points:

• Blockchain expertise.
• Past experience educating or mentoring.
• Experience working on a development team.
• You’ve found a vulnerability in MetaMask.
• You’re a MetaMask user!

Responsibilities

• Support product teams as they develop new features by conducting design reviews, threat modeling, security testing, and code reviews.
• Assess potential security vulnerabilities within our applications, and work with development teams to ensure remediation in our established SLAs.
• Identify gaps in MetaMask’s secure software development life cycle (SSDLC), and take initiative leading efforts to address them.
• Determine the root cause and severity of vulnerabilities reported to us through our bug bounty platform.
• Participate and contribute to team meetings, roadmap planning, and discussions.
• Validate that security patches address reported vulnerabilities and test for any potential bypasses
• Document identified vulnerabilities in a way that allows for our engineering team to take quick action.
• Proactively prevent future occurrences of a vulnerability through developing automation, security controls, and educating developers.
• Write code to support the development of security engineering projects, or fix vulnerabilities in MetaMask client applications.

About Consensys

Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on.

Working with Consensys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.

Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.

You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

Why join Consensys? Here are some of the perks of being part of a unique organization like Consensys:

One of the most recognized tech companies in the blockchain ecosystem globally. A work experience at Consensys is a tremendous reference for your future career. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

The forefront of a revolution. We fundamentally believe blockchain is a next generation of technology that can lay the foundation for a more just and equitable society. You can be a part of building the digital economy of tomorrow and radically transforming our society for the better.

A dynamic startup environment with deep roots. We are one of the earliest blockchain companies and a leader in the space. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem.

Deep technical challenges. Blockchain technology is just over 10 years old. Ethereum itself is still a toddler. There is much to be done before these platforms can scale to the order of millions or billions of users. We are building the tools, infrastructure and applications l that are pushing the technology forward.

Continuous learning and improvements. You’ll be constantly exposed to new concepts, ideas and frameworks from your peers and as you work on different projects challenging you to stay at the top of your game.

Don’t meet all the requirements? Don’t sweat it. We’re passionate about building a erse team of humans and as such, if you think you’ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we’re ready for you to challenge our thinking on who needs to be in this role.

It is a requirement of employment in this position that applicants will be required to submit to background checks including but not limited to employment, education and criminal record checks. Further details will be provided to applicants that successfully meet the criteria for the position as determined by the company in its sole discretion. By submitting an application for employment, you are acknowledging and consenting to this requirement.

The salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills. Candidates should anticipate a base salary (not including bonus, equity or other benefits) of $USD [$100,000-$201,000]

ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/).

The salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills.

US pay range (not including bonus, equity or other benefits)

$100,000$201,000 USD

Title: Security Program Delivery Manager

Location: Remote

Background

Accumulus Synergy is a nonprofit trade association working on behalf of industry to address the global need for digital transformation. To help solve for this need, Accumulus is developing a transformative data exchange platform to enable enhanced collaboration and efficiency between life sciences organizations and health authorities worldwide. The Accumulus Platform aims to improve efficiencies in the regulatory process by leveraging advanced technology, including data science and AI, as well as tools for secure data exchange to improve patient safety, help reduce the cost of innovation, and ultimately bring patients safe and effective medicines faster. Accumulus is working with key stakeholders in the life sciences – regulatory ecosystem to build and sustain a platform that aims to meet regulatory, cybersecurity, and privacy requirements spanning clinical, safety, chemistry and manufacturing, and regulatory exchanges and submissions. Accumulus Synergy sponsors include Amgen, Astellas, AstraZeneca, Bristol Myers Squibb, GSK, Johnson & Johnson, Lilly, Merck, Pfizer, Roche, Sanofi, and Takeda.

Job Description

Accumulus is seeking an experienced Security Program Delivery Manager, reporting to the CISO, who will be responsible for the successful oversight, tracking and implementation of security-related programs. Drawing on your Cybersecurity and Program Management experience, you will oversee and prioritize project tasks for the Accumulus Security Team to ensure timely completion of major cybersecurity initiatives and tool implementation across Accumulus. We are looking for someone with a strong background in information technology and cybersecurity, who is self-motivated and able to identify a problem, overcome roadblocks and see projects through to the finish line.

Responsibilities

• Oversee and manage Cybersecurity projects by working cross-functionally with the Product Security, Enterprise Technology and Security, GRC, and relevant business stakeholders.
• Identify project risks for the Cybersecurity organization.
• Ensure cybersecurity program goals conform to NIST framework or other relevant standards.
• Meet with each project team on a regular basis to identify roadblocks, overcome roadblocks or escalate risks as appropriate.
• Provide project status reports and metrics for all security related projects in process globally.
• Manage and maintain a multi-year cybersecurity roadmap and periodically report progress on the roadmap to the Security Leadership Team.
• Lead a periodic Cybersecurity risk meeting with key stakeholders.
• Lead tabletop exercises and Incident Response simulation exercises with involvement by the Accumulus executive leadership team.

Qualifications

• Experience with project management supporting enterprise-wide cybersecurity initiatives that conform to NIST 800-53, FedRAMP, FISMA, ISO-27001, or SOC2 frameworks.
• Understanding security challenges and the threat landscape.
• The ability to function in a fast moving and rapidly changing environment, evaluate new issues quickly, and add value beyond just a task-oriented doer or project manager.
• The ability to worth within a start-up culture with a high degree of ambiguity.
• The ability to work on multiple projects simultaneously and balance conflicting demands.
• The following certifications are strongly encouraged: PM/PMI, CISSP or similar, Bachelor’s degree (B.A./B.S.) or equivalent in computer science or a related discipline from an accredited college or university is preferred.
• 8+ years of experience in an IT role supporting major program initiatives such as new tool integration, software development projects, cybersecurity projects, etc.
• Able to manage budgets, work closely with finance dept., track expenditure.
• Proven experience planning and executing enterprise-wide security and/or IT projects and initiatives.
• Ability to own the problem and work an issue to resolution.
• Proven ability to assume high levels of responsibility and to work with minimal day-to-day supervision.
• Strong analytic and reasoning skills, particularly in solving large, complex problems.
• Constantly curious and dedicated to expanding knowledge and experience.
• Ability to work cooperatively and effectively with people from all organizational levels and build consensus through negotiation and diplomacy.
• Strong written and verbal communication and interpersonal skills.
• Passionate about the Accumulus mission with a servant leader mindset, people-centric, and likes fun.

Benefits

While we hope the Accumulus mission is what really attracts you, we also have a lot to offer. Organizations are built by great people, and to attract great people you need to offer a great employee experience. Accumulus can provide:

• Very competitive compensation w/ bonus plan. We must compete with big names in tech & pharma for top talent and compensate accordingly.
• 401(k) matching, immediately vested
• A full benefits package: multiple health plans, vision, dental, life, and disability insurance
• 100% remote work. Accumulus is a fully remote organization, and we intend to remain so
• Experienced leadership to mentor you. We have drawn successful leaders from the biopharma industry with a deep understanding of regulatory affairs and combined them with similarly successful leaders in SaaS product development. Learning opportunities abound.

Title: Senior Software Engineer – Compute Infrastructure

Location: US-Remote

Join TuSimple and help change the way the world moves. Together we’re making freight transportation safer, more efficient, and more environmentally friendly.

About the Role:

Computing infrastructure is critical to the autonomous driving system that makes L4 autonomous driving possible. As a Senior Software Engineer – Compute Infrastructure on the TuSimple compute infra team, you will develop the next generation infrastructure on the public cloud to achieve the scalability, reliability, usability and supportability to support our complex large scale pipelines and services.

What You Will Do:

• Design and develop the next generation of computing infrastructure on the public cloud
• Work in tandem with our engineering team to identify and implement the most optimal cloud-based solutions.
• Define and document the best practices and strategies for application deployment, running, monitoring and infrastructure maintenance.
• Provide guidance, leadership and mentorship to development teams to build cloud competencies.
• Ensure application performance, uptime and scale, maintaining high standards of code quality and thoughtful design.
• Regularly review existing systems and make recommendations for improvements.
• Managing cloud environments in accordance with company security guidelines.

What You Will Need:

• Ability to work remotely and also visit TuSimple’s San Diego Office on a quarterly basis for on-site visits.
• At least a Bachelor’s Degree in CS or related engineering field is required.
• At least 6 years of experience in architecting, designing, implementing, and testing infrastructure solutions on cloud platforms.
• Strong experience in designing, developing and deploying large-scale data pipelines and web services.
• Strong hands-on experience with docker and kubernetes.
• Experience with workflow management tools such as Airflow, Argo workflow, etc.
• Experience with distributed big data processing using Spark.
• Experience with database systems such as relational databases, NoSQL databases, etc.
• Experience in monitoring cloud performance and troubleshooting incidents, identifying root cause, and implementing solutions.
• Good communication, documentation skills and team player.

What’s Preferred:

• Located in the Bay Area or in San Diego is highly preferred.
• AWS certifications are a bonus.
• Experience with autonomous driving systems.
• Experience with web service development, such as OpenAPI, Quarkus, etc.

About TuSimple:

We’re building the world’s most advanced self-driving truck system to address the truck freight industry’s most pressing challenges. We believe self-driving trucks will deliver reliable, low-cost capacity while setting a new standard for safety, fuel efficiency, and emission.

TuSimple’s Benefits:

• 100% employer-paid healthcare premiums for your family, your domestic partner or spouse, and for you!
• Breakfast and lunch are available every day
• Full kitchens on every floor with unlimited snacks, drinks, special treats, fruits, meals, and more
• Gym membership reimbursement
• Tuition Reimbursement
• Employer-paid life insurance
• Employer-paid long and short disability

#LI-LMR

#LI-REMOTE

Pay Transparency

Please note: Inidual salaries will vary within the following range based on factors such as location, business needs and candidate’s skills, education, and experience.

Salary Range

$137,000—$189,000 USD

Title: Senior Product Analyst

Location: United States/Remote

What is Underdog?

Founded by a team of industry veterans, Underdog was born with the idea that bringing strategic innovation to sports gaming and entertainment is the key to success in an exceptionally competitive market. Underdog has quickly established itself as a leader in the space, and is committed to building the best sports gaming platform in the industry — and supporting the most passionate community of sports fans while doing it!

At Underdog, we’re not only about creating these awesome products, but also about growing our culture of passion, ownership, and fun! We believe that great companies are made out of great people. Our continual aim is to create an inclusive environment for everyone, at all levels, to achieve their highest potential at work.

We are looking for intellectually curious, innovative and driven iniduals to be the part of our Data Science – Product Analytics team. As a Senior Product Analyst at Underdog, you’ll be guiding the next-gen AI powered gaming platform that will lead the sports gaming industry. You will be part of a team whose focus is to solve cutting edge data science problems in product.

The ideal candidate will have a strong product sense and background in analytics and statistics. In this role, you will have a chance to shape strategy for critical product areas through data and will guide product development with relevant insights based on analysis. You will be the subject matter expert on metrics and success measurement, experiment design, and visual storytelling via data. You are focused on impact, and have the skills to understand customers and promote growth.

You should demonstrate curiosity, data fluency, and a collaborative work ethic.

Your role will be to take ownership of generating insights and recommendations to shape our product roadmap and go-to-market strategy. You will partner closely with Product, Engineering, Design, Marketing, UX Research, and Operations to define, prioritize and execute initiatives that drive business growth.

You will develop analytical frameworks, observational analyses, models, features or metrics that leverage the massive scale of Underdog’s user base to understand user behavior, and to optimize the experience at all stages of the user journey.

Please note, Underdog is a US based company and no sponsorship is available for this position at this time.

What you’ll do:

• Create edge-of-the-seat product and customer insights that enable Product Directors/Managers to define strategy and prioritize roadmaps
• Influence decision makers in cross-functional teams by (re)defining key metrics of success, building data-driven narratives on growth opportunities, and sizing outcomes
• Partner with Product, Technology, Design, and other teams to ideate, test, and launch product features; own deep-e analysis of post-launch impact and recommendations to optimize product experience
• Maintain a constant pulse on health of the business & product by tracking KPIs against targets and conducting investigations of key trends and their underlying drivers
• Design and execute experiments/AB tests, analyze/interpret results to impact product performance
• Implement analytical solutions to support key product objectives
• Develop and implement data visualizations and interactive dashboards to facilitate communication and insights generation to stakeholders

Who you are:

• BS, MS, or PhD in Statistics, Mathematics, Economics, Operations Research, Computer Science, or related academic/work experience
• 3 + years of experience in analytics, product strategy, management consulting, business intelligence, with experience analyzing large datasets and developing statistical solutions
• Experience influencing decision makers across cross-functional teams using insights generated through quantitative and qualitative data and analyses
• Ability to synthesize data into actionable insights across all levels of stakeholders (business, technical, and executives)
• Extensive experience with large-scale datasets using SQL and programming languages such as Python or R
• Proven experience developing and implementing data visualizations and dashboards to communicate insights to stakeholders (Tableau/Looker etc.)
• Strong analytical and problem-solving skills, thrive in ambiguous environments and get excited about figuring out solutions to complex problems, and then executing on them
• Ability to work autonomously and lead initiatives across multiple product areas
• Effective communication and presentation skills, with the ability to translate complex analyses to non-technical stakeholders

Even better if you have

• Experience with cloud-based data platforms and data warehousing solutions (e.g. BigQuery, Snowflake, Redshift, Azure, GCP)
• Stay up-to-date with the latest trends and developments in product analytics and data science

Underdog Sports is firmly committed to equity, inclusion, and ersity. Our unique culture was built on the foundation of a safe and inclusive environment for people of all backgrounds. We highly value the mental, physical, and emotional health of our employees, and are continuously asking ourselves: what can we do better? Underdog is an equal opportunity employer and doesn’t discriminate on the basis of creed, race, sexual orientation, gender, age, disability status or any other defining characteristic. Our targeted compensation rate for this position is between $140,000 and $190,000, depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we’re willing to negotiate. Below you’ll find a few of our perks:

• Unlimited PTO (we’re extremely flexible with the exception of the first few weeks before & into the NFL season)
• 16 weeks of fully paid parental leave
• Company paid Health, Dental, Vision plan option for employees and dependents
• 401k Match & FSA
• Remote, In-Person, or Hybrid Scheduling we are 100% VIRTUAL FIRST!
• A $500 home office allowance
• $100 in UD credit
• Support for learning and development
• Book club expense your books!
• Monthly raffle to win a sports ticket reimbursement of up to $500 (including game day snacks!)
• Lastly, an extremely transparent, fun, and engaging culture where you will grow both personally and professionally!

#LI-REMOTE

Title: Senior Software Engineer, Data

Location: Remote

Fathom is on a mission to use AI to understand and structure the world’s medical data, starting by making sense of the terabytes of clinician notes contained within the electronic health records of the world’s largest health systems. Our deep learning engine automates the translation of patient records into the billing codes used for healthcare provider reimbursement, a process today that costs hospitals in the US $15B+ annually and tens of billions more in errors and denied claims. We are a venture-backed company that completed a Series B round of financing for $46M in late 2022.

We are looking for a Senior Software Engineer, Data to join our team and work on data products that drive the core of our business. We want to work with remote teammates who are excited about learning how to build and support machine learning pipelines that scale not just computationally, but in ways that are flexible, iterative, and geared for collaboration. If you are a data expert able to unify data, and build systems that scale from both an operational and an organizational perspective, Fathom is an interesting opportunity to explore.

Your role and responsibilities will include:

• Developing data infrastructure to ingest, sanitize and normalize a broad range of medical data, such as electronics health records, journals, established medical ontologies, crowd-sourced labelling and other human inputs
• Building performant and expressive interfaces to the data
• Creating infrastructure to help us not only scale up data ingest, but large-scale cloud-based machine learning

We are looking for a teammate with:

• 5+ years of development experience in a company/production setting
• Experience building data pipelines from disparate sources
• Hands-on experience building and scaling up compute clusters
• A solid understanding of databases and large-scale data processing frameworks like Hadoop or Spark and the ability to evaluate which tools to use on the job
• A unique combination of creative and analytic skills apt of designing a system capable of pulling together, training, and testing dozens of data sources under a unified ontology

Bonus points if you have:

• Know-how of developing systems to do or support machine learning, including experience working with NLP toolkits like Stanford CoreNLP, OpenNLP, and/or Python’s NLTK
• Expertise with wrangling healthcare data and/or HIPAA
• Experience with managing large-scale data labelling and acquisition, through tools such as through Amazon Turk or DeepDive

Salary range:

• $160 000 – $220 000 USD

Sr Specialist, Technical Support

• United States of America – Remote
• Full time
• JR – 108099

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission.

Your role at Baxter

The Sr Specialist, Technical Support provides customers with technical support for software and hardware product issues in a remote call center environment. This position effectively analyzes reported issues, follows detailed troubleshooting guidelines and work instructions to assess root cause and determine solutions to resolve issues in a timely and efficient manner. The Sr Specialist, Technical Support will enjoy helping others, working independently as part of a greater team, applying attention to detail, and using critical thinking skills to provide customer focused solutions.

Your Team

• Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.

What you’ll be doing

• Provides level 1 and technical support to customers via phone, chat, and/or email for Baxter products and system peripherals focusing on customer satisfaction, quality, and efficiency to resolve customer issues.
• Develops backend solutions to hospital software configuration requests.
• Guides customers on how to use hardware and software applications.
• Records and documents all customer interactions accurately in accordance with defined procedures, ensuring accuracy in reporting.
• Interfaces and interacts effectively with Baxter employees and customers, including pharmacy personnel and IT professionals.
• Design SQL and VBScript scripts and queries for advanced software issues.
• Regularly uses mobile devices such as cell phone, laptop and tablet to connect with customers, update work requests, write/implement scripts, access portals and training, diagnose problems and maintain schedule of activities.
• Maintains and expands product knowledge/documentation through continuous training and uses the latest troubleshooting methods, SOPs, training manuals, and other reference materials.
• Maintains compliance with laws protecting data privacy including HIPAA and GDPR.
• Adheres to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements.

What you’ll bring

• High School diploma or GED, required.
• Bachelors degree in computer information systems or related field required or 5+ years related experience.
• 3-5 years related experience providing technical support, required.
• Ability to work evenings, weekends, holidays, as well as “on-call” on a rotational basis, required.
• Certification or experience in SQL and VBScript, preferred.
• Previous call center experience is highly preferred.
• Experience contributing and accessing information from a Knowledge Management system.
• Experience supporting web-based and client-server database applications, and installing and/or supporting Microsoft Windows servers and networks.
• Demonstrate ability to exercise independent judgment and draw accurate conclusions in order to effectively troubleshoot technical issues based on available information.
• Must have excellent verbal and written communication skills.
• Required to maintain reliable internet connection to effectively support business systems.
• May require expertise in electro-mechanical problem solving and reading electrical and pneumatic diagrams as well as knowledge of microprocessors, programmable controllers, electronics, circuit analysis, mechanics, sensor, or feedback systems.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. To that end, this position has a base salary between $52,800 – $132,000. The actual salary may vary based upon several factors including, but not limited to, relevant skills/ experience, time in role, business line, and geographic/ office location.

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for iniduals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Title: Engineering Director, Ubuntu Systems Management

Location: Home Based – Americas

This is a director-level management opportunity to lead a globally distributed software engineering team that works in Python and Golang, and builds our systems management service Landscape, to help enterprises manage their Ubuntu operations at scale. You’ll be responsible for the day-to-day leadership of several teams spread across the globe, you’ll own the roadmap, set the pace for the team, and deliver high quality software both as SAAS and on-premise.

As an engineering director at Canonical you are expected to be deeply technical and to enjoy working with code, but your primary responsibility is to develop and guide your teams. You facilitate and ensure that they are continually improving, doing valuable work, and enjoying their time at Canonical despite (or perhaps because of) the intense and challenging nature of the work. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your teams to hone strategy and practices. We look for cheerful but steely leads, who are ambitious to compete with the best companies in the world and deliver a better experience for open source at scale.

You’ll be delivering a large project that powers complex, highly concurrent distributed software systems across the world, while growing and developing engineers at all levels. We’re looking for someone with a proven track record in management, and delivery of quality software over time.

Technical contribution through code is a plus but not the primary focus of this role. Significant past experience with hands-on software development, particularly in Go, is desirable. You will be expected to lead and facilitate technical design and architecture work alongside your senior engineering staff.

The role is fully remote, with global travel for 4-6 weeks per year to facilitate company events.

Location: This role can be held anywhere in the Americas time zones, from Canada to Argentina 🙂

What your day will look like

• Collaborate proactively with multiple distributed teams
• Help engineering teams establish and achieve community engagement goals
• Establish consistency in community process, engagement, and interaction across engineering
• Influence others and represent technical insight to customers and other engineers
• Spend a significant amount of time mentoring others and providing cross-team input
• Work from home with global travel 4 to 6 weeks for internal and external events

What we are looking for in you

• You are capable of representing Canonical / Ubuntu externally
• You have experience leading successful projects and teams
• You are organised and effective working through managers, from home
• You make well-considered plans and keep on top of progress weekly
• You are an articulate communicator
• You love technology and working with brilliant people
• You follow industry trends and new technologies, thoughtfully and carefully
• You understand and value how you do what you do, as well as what you do
• You have strong collaboration and influencing skills
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• Willingness to travel up to 4 times a year for internal events

Additional skills that you might also bring

• Experience doing systems management of Linux infrastructure would be a plus
• A public record of community engagement, particularly with open source communities
• You are comfortable preparing and giving presentations
• Experience building highly scalable Python web applications would be a plus
• Experience building highly scalable SaaS applications would be a plus

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment – we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at sprints’
• Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Title: Senior System Administrator (Gainsight)

Location: United States, Remote

ABOUT ARTERA

Our Mission: Make healthcare #1 in customer service.

What We Deliver: Artera (formerly WELL Health) is the patient communication platform that delivers happier staff, healthier patients, and more profitable organizations. We enable two-way conversations between patients and their healthcare teams through secure, multilingual messaging across multiple channels including text, email, and telephone. By unifying disjointed touchpoints into a single, intuitive channel, Artera fuels connected patient experiences and empowers organizations to deliver the best customer service imaginable.

Our Impact: Artera helps 500+ healthcare providers facilitate more than 1 billion messages for 40+ million patients annually.

Our award-winning culture: In 2021, Artera was named #10 on the Forbes list of America’s Best Startup Employers, as well as being named one of Deloitte’s Fast 500 (#133). Artera was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In in 2022, and has been ranked on the Inc. 5000 list of fastest-growing private companies for three consecutive years.

SUMMARY

Artera’s Customer Experience team is looking for an experienced Gainsight Administrator to join our growing organization. You will help develop and drive usage of the Gainsight tool to help Customer Success ensure customer retention, growth, and overall customer satisfaction.

You will be responsible for the architecture and configuration of Gainsight and related aspects in Salesforce. This includes implementation, management of business processes, and maintenance and support.

This position is an exciting opportunity if you are looking to be at the forefront of healthcare technology and are passionate about technology and customer satisfaction.

RESPONSIBILITIES

• Solution Design
  • Configure, deploy, and administer the Gainsight platform (system configuration, reports, dashboards, end-to-end workflows, systems integrations).
  • Collaborate with cross-functional end users to gather business requirements that impact Gainsight and the CRM, and configure the system to meet those needs (partnering with other operations teams as needed).
  • Collaborate with internal teams to identify key metrics, data sources, and the frequency and granularity of data feeds.
• Business Processes
  • Develop new business processes in partnership with Customer Success leadership and cross-functional teams.
  • Manage the rollout of processes, including thoughtful timing.
  • Design business rules that analyze Artera’s customer data and trigger actions for the Customer Success team to engage with customers.
  • Help users/stakeholders to develop an understanding of contributors to customer health, sources of customer risk/churn, and positive trends.
  • Manage mapping and documentation of customer success processes.
  • Support business strategy development for the business by manage mapping, documenting, implementing, and providing enablement on customer success processes and procedures.
• Maintenance and Support
  • Manage day-to-day support of Gainsight users, including fielding questions, ad-hoc customizations, design and implementation of core functionality, workflow adjustments, and user administration, security, and permissions.
  • Monitor system performance, data integrity, and user activity and suggestions to make recommendations, thus establishing a process of continuous improvement of the Gainsight platform.
  • Maintain expertise in Gainsight and other relevant software (Salesforce) by staying up to date on new features, trends, and related technologies.
  • Identify opportunities for improvement of existing tools and processes, including adopting new features in each Gainsight major release.
  • Make recommendations to improve efficiencies through development and adoption of best practices and standardized procedures.
  • Help prepare and train the Customer Success team to roll out additional processes or functionality.
  • Provide day-to-day end user support and training to all levels of the organization.

REQUIREMENTS

• Bachelor’s degree, or equivalent experience in a relevant field (e.g., customer success, operations, business analysis, data analytics, database administration, computer science, data analytics).
• 4-7+ years of relevant experience, with Gainsight or similar tool.
• Gainsight administration experience, or Gainsight Administrator Certification.
• Experience as end-user of a CRM (Salesforce), customer support system, or marketing automation system.
• Demonstrated rapid, self-driven, experiment-driven learning of unfamiliar systems/software.
• Experience working in customer success, or equivalent understanding of key customer success principles.
• Demonstrated project management, business analysis, and problem-solving.
• Experience in data analysis, business intelligence, and design of reports and dashboards.
• Experience working in cross-functional teams.
• Self-starter, demonstrating leadership of owned projects.
• Excellent written and verbal communication and presentation skills.
• Strategic thinking and prioritization.
• Problem solver with a systems mindset.

BONUS

• Gainsight experience as end-user.
• CRM administration experience or certification.
• Customer-facing experience, especially as a Customer Success Manager.
• Experience interacting with senior leadership and managers.
• Experience in operations for customer success, sales, support, services, or marketing.
• Understanding of data structures, data modeling, and database management.

LOCATION

Artera is Santa Barbara, CA based and remote friendly. If you are located outside of the Santa Barbara area and located within the United States and are interested in working remotely, APPLY TODAY. #LI-Remote #BI-Remote

WORKING AT ARTERA

• Company benefits – Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, flexible spending accounts, company equity, voluntary benefits, 401(k) and more!
• Career development – Mentorship program, manager development cohorts, employee development funds.
• Generous time off – Company holidays, wellness days, and flexible time off.
• Employee Resource Groups (ERGs) – We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.

SALARY RANGE

Actual base salary will depend on experience, skills, education, geographic location, and/or internal equity.

$115,000 – $149,000

Interested in learning more? Please visit our LinkedIn page or our Life at Artera Instagram (@artera_io) to hear from our employees about working at Artera.

Committed to Diversity, Equity, and Inclusion

Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and inidual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. Artera is committed to leveling the playing field, and we encourage you to apply for positions even if you do not meet 100% of the criteria. We would love to connect with you and see if you would be a great fit for our role!

We’re dedicated to creating an inclusive, equitable, and erse workplace, where everyone feels safe to be themselves and ersity is a strength. Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.

Data Analytics Manager

We are looking for a Manager of Data Analytics to help lead our data organization. You will be responsible for building out a team that delivers high quality insights and curated data to the entire org. Your team will own our analytics data layer and self-serve BI tooling (Looker & Mixpanel), working closely with our data platform team to ensure that our data stack works end to end. Set the long-term technical direction for Data Analytics at Honor, such as establishing standards for transforming and curating data via dbt, and ensuring that our self-serve BI & data visualization tooling strategy enables data practitioners and business users to understand the health of the business. Define the strategy for how Honor approaches self-serve analytics and generation of insights, working cross functionally to ensure key stakeholders, business and product requirements are aligned Oversee the design and implementation of analytics data models that transform raw data into relevant information that can be used by Data Scientists, Analysts, and the business via SQL or self-service no-code tools (Looker) Manage the Data Analytics team, including day to day execution and long term planning. You will partner with business stakeholders to understand each team’s data needs, prioritize them for impact, and coordinate the development of infrastructure or execution on deep-e ad-hoc analyses that enable a data-driven culture. Work with recruiting to source qualified data analytics candidates, improve our interview process, and make great hires to continue scaling the team. About you: Passion for managing talented data practitioners in a fast-paced environment 7+ years experience in a related field (business intelligence, analytics, data warehousing), with 3+ years in managing productive data analytics teams Experience with implementing and/or owning enterprise BI tooling (e.g. Looker, Tableau, PowerBI) Experience with data modeling & data warehouse design Deep knowledge of industry best practices in self-serve analytics and analytics engineering. Exceptional written and verbal communication skills. A bias towards action and an iterative approach to problem-solving. Experience actively coaching and mentoring team members in their careers. A high level of organization and the ability to prioritize tasks and keep projects on schedule. Bachelor’s degree in Information Systems, Business, Engineering or related field, or equivalent training, fellowship, or work experience. Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Inidual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program. Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match.We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range$180,000$220,000 USD

Remote

Honor exists to expand the world’s capacity to care.

We’re combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale.

Founded in 2014, and now a Series E funded Unicorn valued at over $1B, Honor leads the world’s largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that’s revolutionizing how society cares for older adults, their families, and Care Professionals.

The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults.

Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems!

About the Work:

We are looking for a Manager of Data Analytics to help lead our data organization. You will be responsible for building out a team that delivers high quality insights and curated data to the entire org. Your team will own our analytics data layer and self-serve BI tooling (Looker & Mixpanel), working closely with our data platform team to ensure that our data stack works end to end.

• Set the long-term technical direction for Data Analytics at Honor, such as establishing standards for transforming and curating data via dbt, and ensuring that our self-serve BI & data visualization tooling strategy enables data practitioners and business users to understand the health of the business.
• Define the strategy for how Honor approaches self-serve analytics and generation of insights, working cross functionally to ensure key stakeholders, business and product requirements are aligned
• Oversee the design and implementation of analytics data models that transform raw data into relevant information that can be used by Data Scientists, Analysts, and the business via SQL or self-service no-code tools (Looker)
• Manage the Data Analytics team, including day to day execution and long term planning. You will partner with business stakeholders to understand each team’s data needs, prioritize them for impact, and coordinate the development of infrastructure or execution on deep-e ad-hoc analyses that enable a data-driven culture.
• Work with recruiting to source qualified data analytics candidates, improve our interview process, and make great hires to continue scaling the team.

About you:

• Passion for managing talented data practitioners in a fast-paced environment
• 7+ years experience in a related field (business intelligence, analytics, data warehousing), with 3+ years in managing productive data analytics teams
• Experience with implementing and/or owning enterprise BI tooling (e.g. Looker, Tableau, PowerBI)
• Experience with data modeling & data warehouse design
• Deep knowledge of industry best practices in self-serve analytics and analytics engineering.
• Exceptional written and verbal communication skills.
• A bias towards action and an iterative approach to problem-solving.
• Experience actively coaching and mentoring team members in their careers.
• A high level of organization and the ability to prioritize tasks and keep projects on schedule.
• Bachelor’s degree in Information Systems, Business, Engineering or related field, or equivalent training, fellowship, or work experience.

Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Inidual pay is based on a number of factors including qualifications, skills, experience, education, and training.

Base pay is just a part of our total rewards program. Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match.

We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program.

Hiring Salary Range

$180,000$220,000 USD

What’s next?

Honor is remote friendly! We’re hiring across the U.S., with an entirely virtual interview and onboarding process. Most of our positions are remote/work from home and do not require permanent relocation. As conditions allow, we have office space for in-person collaboration in our San Francisco Bay Area, CA and Austin, TX hubs. If you’re looking for a great job that offers you the opportunity to work from home, we’d love to talk to you.

Want to know more about why Honor is a great place to work? Check out our perks!

We value people! These four people-centric values guide the ways we work and decisions we make every day.

This role doesn’t sound quite right? Send this application to a friend who may be a fit and check out our other available roles!

#LI-Remote

Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Honor is an E-Verify company. For more information please review our Participation and your Right to Work

Remote – Lifecycle/CRM Marketing Manager

locations

Work Remotely from Anywhere – U.S.

time type

Full time

job requisition id

R2741

We’re looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone’s fingertips.

At Green Dot, we are evolving to a new and permanent Work from Anywhere model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission.

JOB DESCRIPTION

This is a remote position

We are looking for a CRM – Marketing Automation Manager with expertise in marketing automation to assist with building and coding emails, SMS, and push messages. This inidual should have a robust skill set in Braze or similar marketing automation platforms to launch email, SMS, and push campaigns. This person must be extremely organized to build anywhere from 2-6 emails a day and any associated filters.

Job Responsibilities

• Day-to-day management of email campaigns including, but not limited to building and QA’ing daily emails and filters/targets, copy reviews, structuring A/B tests, scheduling deliveries, and basic reporting on results. Specifics include:
• Design and set up emails in Braze including content creation, images/graphics, and html coding
• Ensure marketing message is conveyed clearly and delivered properly to prospects.
• Ensure messages are sent in proper form and template.
• Proofread emails for clarity, grammar, and spelling.
• Understand how to send to specific target audiences within SFMC and upload lists as necessary
• Send messages to those who have opted in for notifications.
• Ensure messages are mobile-friendly.
• Purge non-deliverable email addresses and opt-outs.
• Include persuasive ‘call-to-actions’ in advertisements and promotions.
• Create basic reports, track sends, opens, and click-throughs
• Monitor that emails deploy correctly and be able to troubleshoot where necessary
• Assist with deliverability/reputation of email-sending domains
• Partner with the Product team to migrate communications from legacy platforms to Braze
• Additional tasks may be assigned but will be determined by the knowledge level of the tools

Job Requirements

• Bachelor’s degree required
• At least 8+ years of marketing automation experience
• HTML proficiency specifically within email templates
• Basic SQL
• Expertise in email, SMS, push, and in-app messages specifically in Braze
• Organized and detail-oriented
• Adaptable self-starter who can execute with limited supervision
• Have excellent verbal and written communication skills
• Comfortable working under pressure in a fast-paced, constantly evolving environment
• Ability to meet strict deadlines
• Excellent time management skills

POSITION TYPE

Regular

PAY RANGE

The targeted base salary for this position is $80,300 to $122,700 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Green Dot promotes ersity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants’ privacy rights.

Fraud Team Lead

Remote Anywhere 

Security & IT Security & Risk Management

Remote Full-time

Remote

Building the Internet of Money

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.

As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Cryptowatch.

Become a Krakenite and build the internet of money!

Proof of Work

The team

The Fraud team plays a crucial role in protecting our organization from fraudulent activities within the crypto space. We are on a mission to safeguard the integrity and trust of our organization by mitigating fraud losses, protecting our reputation and adhering to compliance and regulatory frameworks, whilst keeping the friction on rest of our valued clients. A results-oriented team of globally distributed fraud experts holding integrity, professionalism, collaboration and accountability as core values. Recently the team shaped a complex Machine Learning and in-house rule engine functionality and as we look to the future, we aim to further work on automation and new tools delivery to help capture emerging fraud trends, becoming the #1 in fraud controls within the crypto industry.

The opportunity

• Leading a team of fraud analysts based in North America
• Being responsible for staffing and the operational delivery of the team
• Being responsible for team KPI/OKR fulfillments and taking necessary actions on deviations
• Owning processes and routines within the Fraud Operations team scope
• Ability to be very hands-on and in the details when required
• Drive improvements both on a process/routine level
• Train and develop direct and indirect reports
• Enjoy working in a fast paced fraud operational environment
• Have an analytical mindset and not be afraid of suggesting new approaches to solving a problem
• Oversee and coordinate QA management
• Daily, weekly and monthly SLA and productivity reporting

Skills you should HODL

• 3+ years of working experience within fraud
• Relevant work experience managing teams, preferably within a fraud environment
• Strong knowledge of the payments and financial services industry
• Great problem-solving skills
• Strong analytical mindset and great organizational skills
• Ability to multitask and prioritize workload
• Great stakeholder management and communication skills
• Working proficiency and communication skills in verbal and written English

Kraken is powered by people from around the world and we celebrate all Krakenites for their erse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Title: Data Analyst

Location: Anywhere

Responsibilities

• Collaborating and Coordinating with other team members to support data analysis efforts, identify data needs and deliver solutions.
• Work closely with the media and online campaigners, and fundraising people to develop, implement, refine our data, and define analytics priorities.
• Manage CRM like Salesforce and Marketing automation platforms like Marketo.
• Preparing reports that effectively communicate trends, patterns, insights, recommendations, and predictions using relevant data and advanced statistical methods.
• Gathering and processing raw data from various sources.
• Managing databases, data systems, data flows and pipelines by ensuring our data are coherent and clean.
• Develop, implement, and ensure adherence to best quality practices for data analysis, data protection included.
• Managing Machine Learning (ML) and Artificial intelligence (AI) systems to solve real-world problems.
• Develop effective communication methods through asynchronous communication being able to work in an agile development environment.
• Share knowledge through detailed documentation.
• Knowledge of how to train and fine-tune AI models is a plus.

Requirements

• 2-3 years of experience as a Data Analyst, Data Scientist and/or Data Engineer.
• Solid command of SQL; he/she can find the most efficient way to write a SELECT statement and possess experience with relational databases principles.
• Experience using analytical tools (like Google Analytics 4).
• Proficiency with data visualization tools (like Looker) and data warehousing software (like Google Big Query).
• Experience in working with CRM (Customer Relationship Management) platforms. Experience with Marketo and/or Salesforce is a big plus.
• Familiarities with Cloud Services such as the Google Cloud Platform and Google ML in particular.
• Knowledge of data gathering, cleaning, and transforming techniques turning mountains of data into clean reports and visualizations that are attractive and user-friendly (data mining), ensuring that conclusions are coherent and based on the cleanest possible data.
• Consistently spots when data looks wrong and can figure out why.
• Knowledge of statistical concepts, particularly regarding Machine Learning (ML). Knowledge of AI-related technologies, such as natural language processing and neural networks, is a big plus.
• Excellent written and oral communication skills.
• Passion and commitment to human dignity, life, family, liberty, citizen empowerment, and social change.
• High professionalism, self-motivation, efficiency, and results-oriented delivery on short timelines.
• Strong teamwork skills, comfortable in a highly collaborative team culture and a hierarchical team structure.
• Strong project management skills.
• Ability to adjust quickly to changing conditions and requirements.
• Fluency in English is a requirement. Duolingo English Test is required for all non-natives with a minimum 100 (B2 equivalent) score. Spanish and other additional languages are an asset. Fluency in English and excellent communication skills, especially in writing.

Top 10 reasons to work for CitizenGO:

1. We’re winning. Our campaigning works and we’re changing politics and policies across the world. Check out some of our recent victories here.
2. Our tactics are bold and effective. We do what’s needed to win campaigns, whether it’s launching petitions, partnering with like-minded organizations, helping our members call the decision maker or rallying on the streets.
3. Large funders don’t control our strategy. We work with members to do what’s best for the world each and every time.
4. We thrive in risky situations. We don’t let powerful forces like the Spanish Socialist Government or Soros’s empire bully us with legal, brand or financial threats. We’re experts at navigating risk and meeting threats head on, in the media, the courts or on the streets.
5. Work with helpful, kind, motivated, and talented people.
6. Work remote so you have no commute and are free to travel and move.
7. Have flexible work hours so you are there for other people and free to plan the day how you like.
8. Everyone works remote, but you don’t feel remote. We don’t have a head office, so you’re not in a satellite office.
9. Work on campaigns that make an impact so you can enjoy defending life, family and freedom and changing the world.
10. Focused on results, not on long hours, so that you can have a life and don’t burn out.

See our culture page for more!

Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto.

Benefits

Vacation & Holidays: Join CitizenGO and enjoy 24 vacation days per year and local public holidays. We also provide various types of leave, such as parental, sick, medical, and bereavement. Attractive Benefits: Embrace the freedom of working remotely at CitizenGO, with flexible hours and a consistent 40-hour work week. Benefit from our tuition reimbursement program (up to 500 per year), English/Spanish language courses (USD120 per month on iTalki), and an annual Christmas gift. Each team member may receive one free book per month (up to 30). Practical Assistance for Your Success: We equip you with the necessary tools to excel in your role, including Chromebooks, mobile phone lines, and smartphones for select positions. Work comfortably with our home office setup allowance (up to 500 every two years) and coworking memberships (up to 200 per month). Innovative Technology: CitizenGO grants access to Copy.ai, an AI-powered copywriting platform, and Grammarly, designed to enhance the quality of your English writing. Engaging Meetups: Connect and collaborate with your colleagues during our annual retreats, evaluation meetings, mini-retreats, conferences, summits, and monthly meetups in Madrid.

Your Privacy

For information about our privacy practices in the recruitment process, please visit our Recruitment Privacy Policy page.

Automation & Data Analyst

• Medellin, CO – Remote OK
• Full-Time

We’re growing rapidly! Do not miss the opportunity to be a part of our global team as our Automation & Data Analyst.

About us:

At iVisa we believe that traveling should be simple. That’s why over 1.1 million travelers have chosen us to facilitate their photos, passports, visas, and other travel documents. We are the easiest, fastest, and simplest solution in the market. Our company is growing 100% year on year. We know our biggest strength is our people and we’re looking for the right new team members to help propel our culture and achieve our goals. Above all else, we always have fun!

Why iVisa?

• Collaborative, friendly, and erse culture. We have a dynamic and international environment, with flat hierarchies and super cool coworkers.
• Rest and Relaxation. PTO for everyone and Unlimited PTO to managers and above.
• Work from anywhere: remote-first company but we also have the opportunity to meet each other every Q.
• Mental wellness sessions (with a certified psychologist).
• Training Allowance. An excellent learning platform to encourage your professional development.
• Extended Family Leave policy: all birthing parents, non-birthing parents, and adopting parents are eligible.
• Run in a highly tech-minded company with top of line tools and make a real impact.
• Join us in our commitment to the planet and sustainability. For every iViser, we plant one tree, enabling you to be part of our environmental initiatives.

As Automation & Data Analyst, you’ll be responsible for:

• Analyze data to facilitate problem-solving, validation, and the identification of improvement opportunities, utilizing advanced data analysis and statistical techniques.
• Ensure project success by keeping projects on schedule through effective communication and technical data evaluation, ensuring milestones are met and issues are resolved in a timely manner.
• Design, test, and implement automation projects for enterprise applications, ensuring proposed solutions meet business requirements and user expectations.
• Manage database connections, data extraction, and transformation (MySQL, Redshift, other databases), ensuring data integrity and security.
• Analyze Bot performance and ensure an optimal level of deflection rate and Customer Satisfaction.
• Maintain the project’s test and automation artifacts, ensuring they are up-to-date and accurate.
• Research new technologies, gain competency, and train others post-implementation, staying abreast of the latest trends and best practices in the field of automation and tool development.

What will make us CHOOSE YOU?

• At least 1 year of experience working with Python or Java Script.
• Organized and detail-oriented person with high analytical skills.
• Have excellent communication skills and the ability to generate empathy with your team.
• Empowered and full of energy to challenge the status quo.
• Open to taking on new challenges and working in an environment of constant change due to our accelerated growth.
• Advance Excel skills.
• Advanced English.

iVisa ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, marital status, or medical condition.

Title: Support Engineer

Location: remote

ALL SOURCEGRAPH ROLES ARE FULLY REMOTE

Who we are

Our mission at Sourcegraph is to make it so that everyone can code, not just ~0.1% of the population. Our code graph powers Cody, the most powerful and accurate code AI for writing, fixing, and maintaining code, as well as our Code Search product, helping devs explore their entire codebase and make large-scale migrations and security fixes. We’re building software that builds software, and in doing so we’re making devs more productive and growing the population of coders by giving anybody access to the deep knowledge base of a senior engineer through Cody and all of the context it brings. We’re preparing for a world with a lot more code than exists today, and that benefits us all.

It’s an exciting time to join Sourcegraph. AI has taken over the world, and we’ve spent the last 10 years building infrastructure that’s integral to making AI generated code more powerful and accurate. Our customers include 4/5 FAANG companies, 4 of the top 10 banks, government organizations, Uber, Plaid, and many other companies building the software that pushes the world forward. We’ve raised $225M at a $2.625B valuation from Andreessen Horowitz, Sequoia, Redpoint, Craft and others. We’re making ambitious bets on our future and we’re looking to hire exceptional people to join our team as we make Sourcegraph one of the biggest and most influential companies in the world.

Preferred working hours

Given that we are an all-remote company and hire almost anywhere in the world, we don’t have a location requirement for this role. However, the expected working hours for this position is 9:00a – 5:00p PST.

Why this job is exciting

As part of the Technical Success organization, Support Engineering (SE) is at the forefront of the customer experience. Our customers simply wouldn’t be successful, happy, long term customers without the important work this team does! SE exists to not only resolve technical issues but educate our customers by answering reactive questions, and by importantly identifying improvements we can make to help improve the product. Our customers are developers and we help them throughout their customer journey.

Within one month you will

• Learn about our product, our value propositions, our customers, our team, and our practices.
• Learn how Sourcegraph is deployed (e.g., Kubernetes, scaling, and more), product configuration and integrations, our code base, and common user needs.
• Meet for an initial chat with the teammates you will work with most
• Start working with customers to troubleshoot and solve reported issues (with lots of support and help from your team).

Within three months you will

• Work with customers to troubleshoot and solve reported issues
• Contribute to improving our product and handbook documentation

Within six months you will

• Observe trends causing issues for our customers and suggest remedies (for example, what consistent things happen that we can write tooling for…)
• Suggest (and take responsibility for) improvements for team onboarding and ongoing enablement, improving the customer experience, and/or improving the product

About you

You are curious and compassionate. You are a problem solver – you love the moment where you figure it out . You enjoy trying new technologies, breaking them and helping fix them. You want to be part of a technical organization while talking with customers.

• Profound curiosity to figure out why something works the way it does / to learn more
• Working experience with Unix/Linux and/or Bash
• Working experience with Kubernetes containerized solutions
• Working experience with code hosts such as GitHub, GitLab and BitBucket
• Strong understanding of databases, especially SQL
• Compassion to meet our customers (who are all developers themselves) where they are, understand their issues, and be compelled to action
• Experience collaborating with cross-functional teams to solve difficult problems for customers
• Proficiency in communicating complex technical ideas and decisions to a variety of audiences (both technical and non-technical)
• 3+ years experience in a similar role

Nice to have

• Foundational knowledge of APIs and/or Git
• Foundational knowledge of cloud computing with AWS, GCP or Azure DevOps
• Experience writing code in Go or another language
• Basic knowledge of or experience with Perforce
• Basic understanding of AI tools and how developers use them

Level

This job is an IC2. You can read more about our job leveling philosophy in our Handbook.

Compensation

We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. You will have the flexibility to work and live anywhere in the world (unless specified otherwise in the job description), and we’ll never take your location or current/past salary information into account when determining your compensation. As an open and transparent company that values equitable and competitive compensation for everyone, our compensation ranges are visible to every single Sourcegraph Teammate. To determine your salary, we use a number of market and data-driven salary sources and target the high-end of the range, ensuring that we’re always paying above market regardless of where you live in the world.

The target compensation for this role is $106,000 USD base.

In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.

Interview process

Introduction Stage – we have initial conversations to get to know you better

• [30 min] Recruiter Screen with Grace Bohl
• [45 mins] Hiring Manager Screen: Enrique Gonzalez, Head of Support
• [Async 1.5 hours] You complete a technical project and we share the results over email.

Team Interview Stage – we then delve into your experience in more depth and introduce you to members of the team

• [30 minutes] Collaboration and communication skills with an existing member of our Support Engineering team.
• [30 minutes] Technical knowledge and troubleshooting skills with a member of our Support Engineering team.

Final Interview Stage – we move you to our final round, where you meet cross-functional partners and gain a better understanding of our business and values holistically

• [30 minutes] Values interview
• [30 minutes] Co-founder interview
• We check references & offer you the job!

Not sure if this is you?

We want a erse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Learn more about us

To create a product that serves the needs of all developers, we are building a erse all-remote team that is distributed across the world. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds and communities.

We provide competitive compensation and practical benefits to keep you happy and healthy so that you can do your best work.

Learn more about what it is like to work at Sourcegraph by reading our handbook.

We want to ensure Sourcegraph is an environment that suits your working style and empowers you to do your best work, so we are eager to answer any questions that you have about us at any point in the interview process.

Go back to the careers page for all open positions.

Sourcegraph participates in E-Verify for U.S. Employees

Senior Security Manager (Remote, Global)

• Chicago, IL – Remote OK
• Full-Time
• Software
• $50.00 – $55.00 / hr

Keyo is looking for a highly experienced Cryptography and Security Engineer to join our team to help us continue to evolve the biometric capture systems that provide the foundation for biometric authentication within the Keyo network. The ideal candidate will play a pivotal role in designing, developing, and analyzing cryptographic algorithms and systems to ensure the secure communication, authentication, and integrity of sensitive data.

You will be working with our Security Manager, Biometric team, and hardware teams towards the development of secure and robust cryptographic solutions that protect sensitive information and ensure the privacy and security of our organization and its stakeholders.

Responsibilities

• Design and develop cryptographic algorithms, protocols, and systems to provide secure communication, authentication, data integrity, and non-repudiation.
• Contribute to the development and maintenance of cryptographic standards, policies, and procedures.
• Align Keyo’s security goals with security standards frameworks: SOC2, NIST – CSF, ISO 27001, CSA CCM, PCI-DSS, GDPR
• Work closely with the Security Manager to set best practices, protocols, and methodologies consistent with cryptographic industry standards
• Assess upcoming SLAs and design future proof solutions for deployments
• Collaborate with computer vision engineers, infrastructure engineers, CPO, and biometric teams to to integrate cryptographic mechanisms into products and services.
• Hands on experience working with private and public key cryptography
• Maintain regular risk mitigation and governance practices associated with cryptography

Qualifications

• 5+ years of proven experience in Cryptography
• Bachelor’s, Master’s, or related degree in Computer Science, Cryptography, Mathematics, or a related field
• Knowledge and experience in enterprise architecture frameworks
• Strong knowledge of cryptography (AES, hashing, one-time pad, etc.) offerings
• Hands on experience working with private and public keys, network and application encryption, mobile device, MFA, on prem and cloud encryption methods and protection
• Strong experience working with hardware or IOT Devices
• Demonstrated working experience in remote globally-distributed environment
• Experience within the biometric industry, helpful

Benefits

We are proud to offer a full suite of benefits to our employees

• Paid time off (PTO)
• Medical Benefits
• Dental Benefits
• Vision Benefits
• HSA
• Life Insurance
• 401K Matching
• 529 Plans

Confidence Gap

• We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply we’d love to hear from you.

About Keyo

• We are building a company that reflects the world in which we want to live. One where we can enjoy the convenience of biometrics without compromising our privacy or personal freedom. To make this a reality, our technology allows businesses of all kinds to adopt biometric authentication quickly and easily. With Keyo, people are clocking into work, paying for a coffee, and unlocking doors with a wave of their hand. Our team is remote first, by design. Our talented employees work from all over the world because we want Keyo to reflect the people who use it: global citizens who bring their erse perspectives to solve unique problems.
• We are at an exciting juncture and looking for new voices and ideas to continue building our vision for the company. Keyo believes that the things that make us unique are our greatest strengths. We have an inclusive, global, remote-first workplace that comprises people from all different lifestyles, backgrounds, abilities, and nationalities.
• Please note: Keyo is undergoing SOC2 compliance and performs background checks, and provides security training to team members.

Title: Senior Data Scientist

Location: Remote

About Agero:Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com.

Job Summary:

Agero is currently seeking a talented Senior Data Scientist to join our team. This role provides an exciting opportunity not only to harness the potential of large datasets to drive business growth and develop strategic insights but also to shape your career path towards becoming a key decision-maker. We are passionate about fostering a data-centric culture and encourage innovative thinking. If you are someone who thrives on uncovering insights from numbers and influencing business decisions through data, we would love to hear from you.

Key Outcomes:

• Design, develop, and implement predictive, descriptive, and prescriptive models that could drive strategic decisions in various aspects of the business.
• Analyze complex datasets, identify patterns, trends, anomalies, and derive actionable insights.
• Collaborate with cross-functional teams including Data Engineers, Business Analysts, Product Managers, and other stakeholders to identify opportunities for leveraging company data to drive business solutions.
• Present findings and data-driven recommendations to non-technical stakeholders and executive leadership.
• Ensure data accuracy and consistent reporting by designing and creating optimal processes and procedures for analytics employees to follow.
• Develop and implement data collection methodologies and data quality assurance processes.
• Collect, clean, and preprocess large volumes of structured and unstructured data from various sources.
• Create data visualizations, reports, and dashboards to effectively communicate findings and recommendations to stakeholders.
• Stay updated with the latest advancements and trends in data science and analytics.

Qualifications:

• Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, Mathematics, or a technical field.
• Proficient in Python, R, SQL, and data visualization tools such as Tableau or PowerBI.
• Knowledge of data visualization tools, such as Tableau, Power BI, or D3.js.
• Experience in statistical techniques such as Regression, Hypothesis Testing, Natural Language Processing, Machine Learning algorithms.
• Strong problem-solving skills and the ability to translate business requirements into analytical solutions.
• Excellent communication skills to present findings and insights to non-technical stakeholders.
• Attention to detail and the ability to work independently as well as part of a team.
• Proven ability to comprehend business strategies and objectives, translate business needs into analytical projects, and derive actionable insights to positively impact business performance.

Preferred Qualifications:

• Experience with big data technologies and distributed computing frameworks, such as Hadoop or Spark.
• Knowledge of natural language processing (NLP) and text mining techniques.
• Experience with cloud platforms, such as AWS or Azure.
• Familiarity with data engineering processes, including data extraction, transformation, and loading (ETL).
• Previous experience in a technical role or experience at a top-tier professional services or leading technology company.

Hiring In:

• United States: AZ, FL, NC, IL, KY, MA, MI, NM, TN, and VA
• Canada: Province of Ontario
• #LI-REMOTE

D, E & I Mission & Culture at Agero:

We are all Change Drivers at Agero. Each day, we speak to thousands of drivers and tow professionals across one of the most erse countries in the world. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.

The road to positive change starts inside Agero. In celebrating each other’s differences, we lift each other up and create space for innovation and community. Bringing our whole selves to work powers our commitment, drive, agility, and courage – ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.

THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. MANAGEMENT RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME.

To review Agero’s privacy policy click the link: https://www.agero.com/privacy.

***Disclaimer: Agero is committed to creating a erse and inclusive environment and encourages applications from all qualified candidates. Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. If you require accommodation during the recruitment process, please contact [email protected]

Technical Writer/Editor

Job Locations: US-Remote

ID: 2023-2275

Category: Digital Transformation

Job Summary

Aptive is seeking a Technical Writer/Editor to be part of a large project assisting an organization enhance Zero Trust Architecture (ZTA) Programs.

ZTA is an enterprise cybersecurity architecture composed of Zero Trust concepts focused on component relationships, workflow planning, and access policies. This VA program aligns to the Office of Information & Technology (OIT) Vision for Digital Transformation focused on the priority of achieving operational excellence through implementing a discipline of security excellence at VA.

The team shall build on the initial ZTA assessment conducted at VA and build conceptual, logical, and implementation/engineering plans for use cases across all Zero Trust pillars including Identity, Device, Network, Application, Data, Architecture, Automation, and Visibility. They shall support the governance pillar in creating, implementing, and providing support for the necessary requirements and outcomes of the ZTA assessment and above-mentioned mandates.

The team shall provide iterative updates for pillar use cases while accounting for a risk based and dependency-based priority of capabilities and shall provide direct support to the VA ZTA Program Management Office (PMO), as well as shall work with ZTA Pillar Leads to implement capabilities in VA operational environment, starting with VA’s most critical information systems, while minimizing disruption to move VA’s assessed implementation from Traditional to Advanced, then to Optimal capabilities per OMB, CISA directives and DoD guidance.

This position is remote or onsite at Aptive Headquarters, in Alexandria, VA with normal operating hours of 0800 1700 EST Monday to Friday, excluding Federal holidays.

Primary Responsibilities

• Edit project management artifacts created by the program manager as needed.
• Create/Edit ZTA Concept of Operation and other Standard Operating Procedures.
• Create/Edit white papers and ad hoc requests from client.
• Assist in any technical writing needs that go along with the creation of Maturity Dashboards, Quarterly Detailed Reports
• Assist in any technical writing needs that go along with updating ZTA dashboards and create ad hoc reporting.
• Assist in any technical writing needs that go along with production of PowerBI or equivalent Maturity Dashboard for the Monthly Maturity Scorecard.

Minimum Qualifications

• Bachelor’s Degree in technical field such as computer science or journalism.
• 5+ years of experience as a technical writer.
• Ability to communicate effectively, both verbally and in writing, to interact effectively with IT management, software development and test teams, and infrastructure teams, and with business partners.
• Strong organizational and prioritization skills.
• Ability to obtain and maintain public trust clearance.
• Legal authorization to work in the U.S.

Desired Qualifications

• Ability to work independently and manage multiple tasks with varying deadlines.
• Strong critical thinking and analytical skills.
• Proven ability to organize, prioritize, and work well with others.
• Ability to get up to speed quickly on complex issues; desire to work in a fast-paced, rapidly evolving environment.
• Excellent writing and editing skills, with a strong attention to detail and the ability to convey complex information in a clear and concise manner.

About Aptive

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We’re advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

Technical Writer

• United States – Remote OK
• Full-Time
• Capture & Proposals

The Role

We are seeking a skilled and detail-oriented Federal Technical Writer to join our team. Reporting to the Director of Capture and Operations, the Technical Writer will be responsible for creating high-quality, well-structured, and concise written content for technical proposals, pre-proposal documents, and contract reports in the federal market. This position requires the ability to effectively communicate complex technical information, adhere to federal procurement regulations, and collaborate with cross-functional teams.

Responsibilities

• Collaborate with the AI team and technical subject matter experts to gather information and understand complex concepts for the development of technical proposals and pre-proposal documents in the federal market.
• Write, edit, and format technical content for federal proposals, ensuring clarity, consistency, and compliance with federal procurement regulations and proposal requirements.
• Translate complex technical information into clear and concise language accessible to a erse audience, including government officials and technical evaluators.
• Review and analyze technical documentation, specifications, and requirements to understand and effectively convey technical concepts specific to our company and federal contracts.
• Work closely with the Director of Capture and Operations to ensure alignment with federal proposal strategies, themes, and win themes in the AI industry.
• Collaborate with the proposal team to develop graphics, charts, and visuals that effectively convey AI and technical concepts in federal proposals.
• Maintain version control and document management for technical documents in compliance with federal regulations, ensuring accuracy and completeness of information.
• Assist in the writing of contract reports and deliverables for the Customer Success team in accordance with federal contract requirements, highlighting AI capabilities and achievements.
• Collaborate with internal stakeholders, including AI researchers, engineers, and project managers, to gather information and insights for federal contract reports and deliverables.
• Revise and update technical documents as necessary based on feedback and changes in federal project requirements, ensuring accuracy and alignment with AI advancements.
• Adhere to federal writing style guidelines, federal regulations, and ensure consistent terminology and branding across all written materials in the AI context.
• Stay informed about AI industry trends, best practices, and new technologies in the federal context to enhance the quality and effectiveness of technical writing in AI proposals.

Qualifications

• Bachelor’s degree in a technical field or a related discipline, preferably in AI, computer science, or a relevant field.
• Proven experience as a Technical Writer, preferably in a federal proposal or technical documentation context within the AI industry.
• Strong written communication skills, with the ability to effectively convey complex AI and technical concepts in a clear and concise manner within the federal market.
• Excellent attention to detail and proofreading skills to ensure accuracy and consistency in written materials for federal proposals and contract reports in the AI field.
• Familiarity with federal procurement regulations, such as the Federal Acquisition Regulation (FAR), and understanding of proposal structure, compliance, and evaluation criteria specific to federal contracts in the AI industry.
• Ability to work collaboratively with cross-functional teams and stakeholders to gather information and insights for content development in the federal market in the AI field.
• Strong time management and organizational skills to meet deadlines and prioritize multiple tasks in the AI and federal context.
• Experience in writing federal contract reports or deliverables in the AI industry is a plus.
• Experience with graphics or visual design tools for creating visuals in technical documents for federal proposals in the AI context is a plus.

Compensation

We offer:

• Competitive base salary based on experience
• Lucrative Compensation Plan
• 100% employer paid health benefit premiums (medical, dental, vision)
• Unlimited Paid Time Off
• Paid Time Off for National Holidays
• Stock options at sign-on
• 401k plan
• Company equipment (Laptop computer, monitor, iPhone, etc.)
• Remote work from home

About Us

Virtualitics is pioneering Intelligent Data Exploration, delivering out-of-the-box artificial intelligence capabilities that make advanced analytics possible for more people and organizations. The Virtualitics AI Platform automatically discovers hidden patterns in complex, multi-dimensional data, delivering rich 3D visuals and immersive experiences that guide more informed decisions. Virtualitics helps public and private sector organizations gain real value from all of their data, accelerating their AI initiatives. The company’s patented technology is based on more than 10 years of research at the California Institute of Technology and depended on by the Federal Government and large enterprises.

Security Analyst

Location: Remote, US

The Basics

The Security Analyst role provides candidates with hands-on experience performing analysis and remediation of information security events. In addition to investigating events, candidates will be responsible for making improvements to existing detection and prevention controls through process and technology improvements, including the use of automation platforms. Candidates are expected to question the status quo to identify opportunities for continuous improvement and are enabled to take action to ensure the effectiveness of a distributed security program operating within DevOps centric workflows.

This position is available for remote workers with flexible working hours but may require occasional work outside of normal business hours.

What you’ll do:

• Drive continuous improvement across all aspects of Security Operations
• Perform daily event and incident triage (e.g., malware triage, network analysis, live response, etc.)
• Develop and maintain security operations processes & documentation (e.g., runbooks, operating procedures, etc.)
• Assist with the analysis and remediation of security incidents
• Enhance detection and prevention controls (e.g., logic updates, exclusions, etc.)
• Collaborate on design, architecture, and threat models to incorporate detection and monitoring requirements
• Collaborate on response, containment, and remediation for confirmed security incidents
• Work with different operating systems and cloud hosting providers (e.g., AWS, GCP, Azure, OCI)
• Develop automation playbooks to improve the efficiency of operation processes
• Seek opportunities for continuous improvement and drive efficiency
• Maintain working knowledge of attacker tactics, techniques, and procedures (TTPs)
• Maintain event collection environment through health monitoring
• This role is part of a rotating on-call schedule

Who we’re looking for:

• 2+ years working in a Security Operations or equivalent role
• Firm understanding of attacker tactics, techniques, and procedures and means of detection
• Strong technical understanding of networking basics, including TCP/IP and layer 7 protocols
• Proficiency with security tools and platforms (e.g., SIEMs, vulnerability scanners, and malware analyzers)
• Familiarity with IDS/IPS systems and endpoint Antivirus and EDR products
• Working knowledge of at least one scripting language (Python or PowerShell preferred)
• Working knowledge of DevOps concepts (e.g., Infrastructure as Code, Deployment Pipelines, etc.)
• Excellent communication (verbal and written), critical thinking, and analytical skills
• Ability to work both independently and as part of a team
• Ability to synthesize risks and derive detection countermeasures

About Tanium

Tanium, the industry’s only provider of converged endpoint management (XEM), leads the paradigm shift in legacy approaches to managing complex security and technology environments. Only Tanium protects every team, endpoint, and workflow from cyber threats by integrating IT, Operations, Security, and Risk into a single platform that delivers comprehensive visibility across devices, a unified set of controls, and a common taxonomy for a single shared purpose: to protect critical information and infrastructure at scale. Tanium has been named to the Forbes Cloud 100 list for six consecutive years and ranks on Fortune’s list of the Best Large Workplaces in Technology. In fact, more than half of the Fortune 100 and the U.S. armed forces trust Tanium to protect people; defend data; secure systems; and see and control every endpoint, team, and workflow everywhere. That’s the power of certainty. Visit www.tanium.com and follow us on LinkedIn and Twitter.

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and ersity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

We are an organization with stakeholders around the world and it’s imperative that the ersity of our customers and communities is reflected internally in our team members. We strive to create a erse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

What you’ll get

The annual base salary range for this full-time position is $75,000 to $225,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy

Title: Principal Security Architect/Engineer

Location: Remote United States

Hi there! We’re PAR and our purpose is:

To deliver solutions that connect people to the restaurants, meals and moments they love.

We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we’re calling all rebels, instigators, idealists and builders to join our constantly growing team!

PAR invented the first standalone point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. Today, our solutions span Customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations. These solutions are used to serve tens of millions of guests every day in over 120 countries.

Our mission is to build the number one restaurant technology company in the world and we’re off to great start.

We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us! If it sounds like you belong here, we should meet!

Principal Security Architect/Engineer

The Punchh Security team is focused on making security better for our SaaS platform, mobile applications, and API endpoints. We are looking to hire a Principal Security Architect/Engineer in a multi-function role that combines elements of DevSecOps, engineering, application security, and architecture.

The Security Team enables the secure design, development, operation, and usage of our SaaS platform, and is looking to both strengthen existing security architecture and build out Offensive Security and Penetration Testing capabilities. This inidual will take a lead role in the formation of these programs as well as lead software engineering projects relating to security.

As we continue our flexible workplace arrangements, it is crucial for our employees to ensure they have a reliable internet and cellular connection in place. Strong and stable connectivity in our work locations allows for smooth communication, seamless collaboration, and uninterrupted productivity.

Position Location

United States (remote)

Pay Band

The base salary range for this position is $181,875 to $219,531 USD per year commensurate with geographic remote work location, experience, skills, certifications, education, and prior accomplishments. The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.

What We’re Looking For

We are looking for a Principal Security Architect/Engineer who can take charge of securing our SaaS platform, mobile applications, and API endpoints. You will be responsible for driving security architecture goals, harmonizing infrastructure security controls, and implementing cutting-edge security solutions. Your expertise in AppSec, threat modeling, and secure architecture, along with your ability to lead transformational security projects, will be instrumental in strengthening our security practices.

What You will Do and Be Responsible For

• Be the technical thought leader for the mobile, web, and API endpoint functions of PAR Technology.
• Lead organizational efforts to secure and align with best security practices for our web and mobile applications.
• Drive security architecture goals across the Engineering function, providing guidance and leadership where required.
• Drive the harmonization of infrastructure security controls across a multi-cloud environment with a variety of operating models.
• Identify current gaps and enhancements in our mobile and SaaS security used by PAR’s customers and implement solutions and controls using the latest technologies and architecture.
• Actively participate in security team meetings that facilitate secure design.
• Assist with the implementation of new security controls, including the setup of POCs and evaluations of various vendor solutions.
• Drive and implement enhancements to security across the delivery pipeline, including DAST and other open-source tooling.
• Remain current with new security threats and assess systems to ensure they can defend the business.
• Implement and improve security assurance, DevSecOps, vuln management processes for the Corporate Security team.
• Regularly monitor the security community for public-facing security issues as well as to learn new tactics for securing data transmissions and reducing attack exposure.

Why We Need You (Skill and Abilties)

• Experience in developing tools using Ruby and Golang to enhance security capabilities, or proficiency in Python, PHP, Java, or a similar language will also be considered.
• Self-starter with a sense of urgency proven experience in guiding engineers to solve security problems quickly and independently and then continuously improving the initial solution, balancing short and long-term goals.
• Over 7 years of experience with AppSec, threat modeling, and secure architecture.
• Knowledge of, and ideally direct experience in the implementation of customer identity solutions such as Okta, Auth0, Cognito, or similar products.
• Real-world experience in endpoint protection solutions in the area of malware detection, vulnerability scanning, DLP, etc.
• Knowledge or experience of penetration testing tools and methods.
• Knowledge of security testing tools and techniques.
• Strong communicator who is comfortable working cross-functionally, with a track record of delivering results and demonstrating strong ownership.

Who We Are

At PAR, we believe we will win or lose, through the culture we build.

Our culture is built on 4 values.

• Speed we are the kind of people who do not wait for the elevator
• Ownership we want owners, not renters
• Focus success is built from focusing on what matters most
• Winning Together for PAR to win, we need our customers, our employees, our suppliers, our shareholders, and our community to succeed

We believe by committing to these values (and more) we can build a cultural moat that, combined with our products, will create years of long-term success.

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodation to iniduals with disabilities in accordance with applicable laws. If you would like more information about your EEO rights as an applicant, please visit the US Department of Labor’s website.

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to iniduals with disabilities in accordance with applicable laws. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor’s website.

Data Analyst – Compliance Systems

Remote Anywhere 

Compliance Compliance

Full-time, Onsite or Remote

Remote

Building the Internet of Money

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.

As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Cryptowatch.

Become a Krakenite and build the internet of money!

Proof of Work

The Team

We are looking for a strong Data Analyst to join our Compliance Technology team. The person will work on data and reporting requests pertaining to internal and external reporting needs. The person will support requests by the CCO and other RCOs for enhanced metrics and KRI/KPI scorecards across several cross functional processes (RiskCo/ExCO Metrics, Risk Scorecard, Global/Regional dashboards).

As the ideal candidate, you will have the technical chops to be able to parley with Data Engineers as well as the ability to work with business stakeholders to understand and frame a data/reporting requirement. Because of the criticality of the Compliance function this role supports, we are looking for an experienced, safe pair of hands and a team member with formidable attention to detail. You should be able to demonstrate a commitment to understanding the real-world context into which you are building.

The Opportunity

• Develop and maintain high quality data sources (in partnership with the Data and Engineering teams) that can serve various Compliance needs e.g. surveillance, internal and regulatory reporting
• Collaborate with Data Engineers and Machine Learning Engineers to build key datasets and data pipelines using Python/ETL frameworks
• Build consistency, automation and accuracy in Compliance reports and dashboards
• Develop Compliance reports/dashboards; communicate key results to Compliance and cross-functional stakeholders through self-serve tools and dashboards
• Build Compliance metrics in response to emerging business needs
• Work with Regional Compliance Officers to build regulatory reports
• Support ad-hoc data pull requests pertaining to audits, exams, risk assessments and day-to-day business needs

Skills you should HODL

• 2+ years experience in a Data Analyst role
• Advanced knowledge of SQL, scripting languages and database concepts
• A consistent track record of performing data analysis using a scripting language (Python, Javascript etc)
• Experience with BI Software (Superset, Tableau etc)
• Familiarity with data warehouse development and best practices
• Ability to clearly present reports, dashboards and complex results to Executives
• The versatility and willingness to learn new technologies on the job

Kraken is powered by people from around the world and we celebrate all Krakenites for their erse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Senior Data Analyst, Sales

Remote North America

The worldwide data management software market is massive (IDC forecasts it to be $137.6 billion by 2026!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

The Senior Data Analyst will partner with stakeholders within the Analytics team, Sales Operations and Strategy teams, as well as with other teams around the business. This role will analyze sales data to discover meaningful business insights. Responsibilities will range across a variety of strategic initiatives including analyzing sales team productivity, measuring effectiveness of new sales roles, and optimizing territory management. The role requires someone with strong analytical and technical skills who is comfortable working across multiple functional areas in a fast-paced, challenging environment.

This role can be based remotely in the North America region.

Responsibilities

• Serve as analytical and technical thought-partner to Sales stakeholder teams, helping to develop actionable insights out of a wide expanse of customer and product data
• Define KPIs that allow the business to better understand trends and opportunities
• Design and build automated dashboards to empower stakeholders to self-serve their data and analytical needs
• Write and maintain complex queries to conduct deep-e analyses aimed at improving operational performance
• Leverage understanding of statistics to conduct analyses that help partner teams make quicker, more informed decisions
• Make the team more efficient: Research and implement new tooling/processes; seek out and automate existing costly manual processes

Education & Experience Requirements:

• 3+ years of hands-on analytics experience, ideally at a software company
• Bachelor’s Degree with a quantitative focus (Mathematics, Statistics, Economics, Finance, Computer Science, etc.)
• Advanced SQL skills and proficiency with either Python or R
• Ability to query, transform and analyze raw data, draw conclusions, and develop actionable recommendations
• Experience creating automated dashboards designed for user self-service, ideally in Tableau
• Experience with Salesforce a plus
• Knowledge of applied statistics and experience with regression analysis
• Demonstrated ability to effectively communicate and set priorities with key stakeholders at all levels of the organization
• Highly organized with a strong attention to detail
• Effective at communicating technical concepts to non-technical audiences
• Comfort with ambiguity and ability to work in a self-guided manner
• Committed to contributing to a collaborative, enjoyable, and psychologically safe work environment

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for iniduals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

SENIOR DATA ANALYST, MARKETING

at BOLD

United States (Remote)

Reporting to the Sr. Director of Analytics, the Senior Data Analyst, Marketing Analytics will provide critical insights to the Marketing team and strategic support to the executive team. You will also have your fingers on the pulse of the business and develop metrics and reporting to keep the organization informed. Through your high-quality analysis and attention to detail, you will be the go-to person for marketing performance, insights and areas of opportunity. The ideal candidate is highly motivated and will use their technical skills and business acumen to quickly make an impact!

WHAT YOU’LL DO

• Conduct in-depth customer journey analysis from marketing acquisition to conversion, analyzing all the customer interactions along the journey.
• Develop actionable insights, uncover new opportunities proactively based on data.
• Develop actionable and scalable dashboards in partnership with BI to aid in decision making for the Marketing team.
• Present insights and recommendations to executive leadership using high quality visualizations and concise messaging.
• Identify new A/B Testing Opportunities and help the Marketing team ramp up the A/B Testing program.
• Help the Marketing team on key business processes such as forecasting/budgeting, opportunity sizing, etc..
• Collaborate with Engineering and Business Intelligence teams to advance data infrastructure and governance.
• Identify opportunities for automation & optimization of Marketing workflow & processes.

WHAT YOU’LL NEED

• 5+ years of experience performing quantitative data analysis for Marketing teams, preferably in an internet or technology company.
• 3+ years of experience in building dashboards using tools such as Tableau, Looker or Equivalent.
• Solid understanding of SEO & SEM.
• Ability to write complex SQL queries to drive critical business decisions.
• Solid understanding of Statistics with ability to explain statistical concepts to non-technical audiences.
• Bachelors or Masters’ degree in Math, Engineering, Statistics or other quantitative field, with a track record of academic excellence.
• Self-starter with a desire to learn and the ability to rapidly understand the business and its drivers.
• Ability to handle multiple projects and meet deadlines in a fast-paced environment.

WHAT’S GOOD TO HAVE

• Experience with Google Analytics, MixPanel, Adobe Analytics or other front-end analytical platforms is a plus.

HERE’S A FEW OF OUR PERKS & BENEFITS

EXCELLENT COMPENSATION

• Competitive Salary
• Bi-annual Bonus
• 401(k) Plan Equivalent (with company match)
• Company Equity
• Flexible Spending Account (FSA for health and dependent care)

WE LIKE YOU HEALTHY

• Medical, Dental, and Vision Insurance (additional plans for your family)
• Mental Health and Wellness perks (apps, additional support, etc.)
• Sick Time
• Life Insurance and AD&D
• Short-Term and Long-Term Disability Insurance
• Wellness reimbursement (gym, health apps, etc.)

WE WANT YOU HAPPY

• Flexible PTO (take what you need)
• 11 paid holidays a year
• Additional 1-week PTO over December holidays
• Home Internet reimbursement
• Home Office Equipment reimbursement

Under San Francisco’s Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for the position.

Inidual pay is based on location, transferable skills, experience, and other relevant factors. This estimated range is based on the best available market data and factors, all of which are subject to change. This position may also be eligible for a bonus and medical, dental, vision, life, short and long-term disability insurance, 401(k), paid time off, sick leave, and paid holidays, all subject to applicable plan terms.

Starting Pay Range

$106,500—$125,643 USD

ABOUT BOLD

As an established global organization (17 years and counting), BOLD helps people find jobs. Our story is one of growth, success, and professional fulfillment. We create digital products that have empowered over three million people in 180 countries to build stronger resumes, cover letters, and CVs. The result of our work helps people interview confidently, finding the right job in less time. Our employees are experts, learners, contributors, and creatives.

BOLD VALUES OUR POSITION AS AN EQUAL OPPORTUNITY EMPLOYER

WE VALUE, CELEBRATE, AND PROMOTE DIVERSITY AND INCLUSION. We hired based on qualifications, merit, and our business needs. We don’t discriminate regarding race, color, religion, gender, pregnancy, national origin or citizenship, ancestry, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other applicable characteristic protected by law.

Senior Business Systems Analyst, Workday

Remote – United States

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

By catering to both consumers and enterprises, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing.

We are looking for an experienced, driven and energetic Workday Senior Business Systems Analyst to join our People Technology team to be the functional lead and technical SME supporting our global Time, Absence, Payroll and HCM Core configurations in Workday. This role will partner with the People Operations team to deliver high quality projects within our Workday environment as well as other People technologies and processes. This role will report to People Technology Lead.

What you’ll do

• Prototype, design, configure, maintain, test and launch clean & thoughtful updates in Workday application with a focus on US & Global Payroll, Time, Absence, Benefits, and Compensation
• Bring a smart-automation first mindset and your experience in Workday reporting, configuration, and integration to improve and expand our implementation of Workday
• Strategically partner with payroll, benefits, and compensation teams to recommend, document, prioritize and deliver new initiatives in support of the organization’s strategic objectives
• Design and execute test plans for new functionality in partnership with business users
• Provide technical assistance & solutions in support of annual People programs & initiatives like Open Enrollment and Payroll Year End
• Proactively champion data integrity, appropriate testing of system changes, and analyzing data flows to uncover process improvement opportunities
• Assist in the development of user procedures, guidelines, and documentation for Workday and related systems, and train users on new processes/functionality
• Assist with SOX/ITGC controls and documentation in relation to the release, testing and implementation of any new functionality, or changes to current Workday configuration
• Participate in the bi-annual Workday release cycle by completing research into functionality changes and feature releases
• Be the go-to expert for assigned functional areas, and assist subject matter experts by translating business needs to appropriate technical solutions
• Other duties as assigned

What you have

• Bachelor’s degree in Business Administration, Computer Science, HR Administration or other related field or equivalent experience or equivalent experience
• 5+ years hands on experience with Workday functional configuration for Workday Time Tracking, Absence, and Payroll Modules in US and EMEA
• 2-3 years experience partnering with a global Third Party Payroll provider
• Experience with Enterprise Integration Builder (EIB), Calculated Fields, and Report Writer
• Experience building and operating in a best-in-class, integrated SaaS environment (i.e. Workato, Greenhouse, Atlassian, Culture Amp, Adaptive Insights)
• Understanding of people and payroll processes and experience with HR data
• Experience working in a SOX/ITGC compliant environment
• Workday certification in one or multiple modules such as Time Tracking & Absence, Payroll (US), HCM Core, Compensation or Benefits preferred but not required
• A passion for designing, implementing and improving tools and processes and proactive tendencies
• Architect skills with the ability to collaborate across multiple People Team functions to proactively implement solutions—not just resolve tickets
• Comfort with ambiguity and thrive in a fast-paced startup environment with multiple high, and potentially shifting priorities
• Experience working in a dynamic, fast growing global organization that uses Workday Time, Absence, and Payroll
• Outstanding communication skills with the ability to drive outcomes across all levels of the organization
• Roll up your sleeves mindset— resourceful, thoughtful, and organized, with a strong sense of urgency
• Ability to work with confidential information and maintain confidentiality

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Flexible PTO
• Up to 16 weeks of paid family leave
• 401(k) matching program
• Health, vision, dental, and life insurance
• Annual subscriptions to Headspace, Ginger.io, and One Medical
• $120 a month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $105,000-$160,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that ersity is a positive attribute and we welcome the differences and benefits that a erse culture brings. Come join us!

Senior Data Scientist, Business Analytics

Remote, United States

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That’s why we’re building the only app homeowners need to effortlessly manage their homes knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we’re creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.

Thumbtack by the Numbers

• Available nationwide in all 3,143 U.S. counties
• 75 million projects started on Thumbtack
• 4 million customers in the last 12 months
• Pros earn billions on our platform
• More than 9 million 5-star reviews for our stellar pros
• 1000+ employees and $3.2 billion valuation (June, 2021)

About the Business Analytics Team

The Business Analytics team’s mission is to unlock strategic opportunities and enable Thumbtack to achieve its full business potential. To accomplish this mission, we focus on:

• Business performance: Metrics, dashboards, and forums that help us measure progress towards our goals and foster deep understanding of our business.
• Strategic insights: Analytics to uncover insights that will be game-changers for our business, and that inform company strategy and team execution.
• Telling Thumbtack’s story: Using metrics and data visualization to tell Thumbtack’s story to investors, board members, our team, and the world.
• Building a world-class team: hiring the best, and investing in coaching, learning, and team building.

We are a tight-knit group that is passionate about driving business impact through data science and analytics.

Responsibilities

• Define, measure, and track the key metrics that measure Thumbtack’s success
• Design and build key company data tables, dashboards, and insights tools that power decisions across the company, and evolve them as our product and business change
• Conduct in-depth analyses to answer key questions that are critical to Thumbtack’s strategy
• Support and improve company revenue forecasting model, and forecasting/planning process
• Partner effectively with teams across the company, including Product, Engineering, Marketing, Operations, Finance, as well as Thumbtack’s leadership team
• Contribute to our team and company data culture through peer collaboration, training, coaching, and more

What you’ll need

If you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we’re looking for someone excited to join the team.

• BA/BS degree, preferably in Economics, Business, Math, Statistics, or Computer Science
• 4+ years of experience in a highly analytical role, preferably with experience in tech analytics
• Proficiency using SQL to analyze large data sets
• Exemplary analytical problem solving skills, including solid statistics foundation, strong business judgment, and the ability to identify and synthesize insights from analysis
• Ability to work with company executives to understand the company’s business needs and drive decisions
• Strong communicator, attentive listener, and compelling explainer

Bonus points if you have

• Experience working in a marketplace business
• Experience with R or Python

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. Learn more about our virtual-first working model here. #LI-Remote

For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $139,500 – $170,500. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

For candidates living in all other US locations, the expected salary range for this role is currently $118,575 – $144,925. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Benefits & Perks

• Virtual-first working model coupled with in-person events
• 20+ company-wide holidays including two week-long shutdowns
• Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
• Stipends for remote work support, home office set-up and Thumbtack services (North America)
• WiFi reimbursements
• Cell phone reimbursements (North America)
• Employee Assistance Program for mental health and well-being

Learn More About Us

• Life @ Thumbtack Blog
• How Thumbtack is embracing virtual work
• Follow us on LinkedIn
• Meet the pros who inspire us

Thumbtack embraces ersity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to iniduals with disabilities.

Data Analyst

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

• You’ve got positive energy. You’re optimistic about the future and determined to get there.
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
• You appreciate direct communication. You’re both an active communicator and an eager listener – because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
• You have a can do attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

The Coinbase Customer Experience (CX) organization plays an imperative role in achieving our mission. Our team is dedicated to eliminating customer challenges, empowering our global user base via self-service and automation, and optimizing customer support interactions to build an effortless experience. As a Data Analyst on our team, you will help drive business impact through data. You’ll have the opportunity to transform data into valuable business insights and help shape our strategy to deliver maximum impact to our customers, while also heavily influencing strategy, planning, and execution.

What you’ll be doing (ie. job duties):

• Improve customer experiences by developing bar raising metrics, self-service tools, and deep analyses that drive actionable insights
• Collaborate with stakeholders to manage a long-term analytic roadmap that balances the tactical and strategic needs of the business
• Proactively identify opportunity areas for improvement including deep e investigations and processes to better serve our customers
• Drive the vision, building, and adoption of self-service analytic capabilities; develop these capabilities at scale
• Understand data resources and know when, how, and which best to use for each project
• Ability to frame and break down complex business problems into key components and recommend practical solutions
• Monitor key performance metrics and use data to identify actionable opportunities to increase efficiency and make high-quality decisions that drive performance improvements
• Build a collaborative team environment that fosters efficient execution, innovation, and continuous improvement
• Develop and support the analytical technologies that give our team timely, flexible, and structured access to their data

What we look for in you (ie. job requirements):

• 3+ years of relevant experience
• Advanced SQL and data modeling skills, Python experience a plus
• Proficient using at least one data visualization product (Looker, Tableau, QuickSight, etc.)
• Excellent written and verbal communication skills are required, including experience meeting with and communicating information to senior leadership
• Highly collaborative, with an ability to optimally secure inputs from many cross-functional partner teams
• Ability to think strategically, formulate appropriate analytical solutions, and execute in order to solve business needs

Nice to haves:

• Report automation experience (e.g. using Python, R)
• Knowledge of AWS services and cloud computing
• Experience with descriptive and inferential statistics
• Experience with financial industry regulations
• Experience with customer support metrics/data

ID: P52355

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Pay Range:

$131,325$154,500 USD

Benefits at Coinbase

• Medical Plan, Dental and Vision Plan with generous employee contributions
• Health Savings Account with company contributions each pay period
• Disability and Life Insurance
• 401(k) plan with company match
• Wellness Stipend
• Mobile/Internet Reimbursement
• Remote-First Stipend
• Connections Stipend
• Volunteer Time Off
• Fertility Counseling and Benefits
• 18 weeks paid Parental Leave
• The option of getting paid in digital currency

Title: Manager, Identity & Security Access Mgt

Location: Radnor, PA, US

Alternate Locations: Work from Home

Work Arrangement:

Remote : Work at home employee residing outside of a commutable distance to an office location.

Relocation assistance: is not available for this opportunity.

Requisition #: 72142

The Role at a Glance

This position will manage a team and processes for their assigned area(s) of responsibility of IT Security Access administration. They manage and provide leadership and structure to the administrative portion of the IT Identity and Access Management team.

What you’ll be doing

• Monitors the performance of the IT Security Administration team, which includes ensuring assigned work is completed, providing feedback and identifying training needs
• Maintains service level objectives for operational delivery requirements within their assigned areas of Security Administration.
• Establishes and implements inidual and team priorities, performance goals and objectives to ensure completion of responsibility for their assigned area(s) of responsibility.
• Manages and evaluates inidual/team performance and takes appropriate action to meet and/or exceed performance standards for assigned area(s) of responsibility
• Serves as a resource to team members and internal/external stakeholders on more complex assignments/projects for their assigned area(s) of responsibility.
• Ensures IT Security Administration resources maintain compliance and adherence with corporate security controls and standards.
• Manages and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
• Provides training and development opportunities, including stretch assignments, for team members and gives honest and open feedback to aid in the development of talent.
• Identifies and recommends process improvements that significantly reduce workloads or improve quality across for their assigned area(s) of responsibility.
• Ensures that top talent is hired and retained for their assigned area(s) of responsibility.
• Maintains knowledge on current and emerging developments/trends for Privileged Management, Identity Management and operational provisioning.

What we’re looking for

• 4 Year/Bachelor’s degree or equivalent work experince
• 3 – 5+ Years experience in IT security administration that directly aligns to the responsibilities of this role, including 2+ years of supervisory, managerial, and/or demonstrated leadership experience (Required)
• Strong leadership skills with proven experience driving successful teams
• Technical background preferred, but not required
• Demonstrates the ability to use sound judgment and discretion regarding confidential information.
• Finds common ground and can gain collaboration among management, colleagues and peers; can influence outcomes without directing or commanding.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines.
• Agile Mindset; awareness/understanding of Agile methodologies (Preferred)
• Strong working knowledge in various technologies including but not limited to: Active Directory, Azure, Windows, Linux/Unix, Mainframe, Privileged Access Management Tools.

What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for YOU:

• A clearly defined career framework to help you successfully manage your career
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
• Effective productivity/technology tools and training

Pay Range: $75,701 – $140,700

Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and inidual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

Title: Manager, Support Center

Location: Remote, US (Central or Mountain Time Zone)

The Basics:

At Tanium, our Support Manager fulfills a necessary role in our organization to serve our customers by leading a team of Support Technical Account Managers (STAMs) in the Tanium Support Center. The Tanium Support Center is responsible for resolving technical issues and answering technical questions that customers have in a timely manner.

With a primary focus on customer satisfaction, Support Managers ensure that their team is continually working to improve the overall experience of our customers when using Tanium.

**Candidates located in Central or Mountain Time Zones will be given preference.

What You’ll Do:

Build and manage a team by:

• Hiring, training, and managing STAMs
• Coaching STAMs to ensure the Support Center is delivering effective, timely, and professional customer support
• Managing team performance with a focus on goal-centric performance management

Improve customer experience by:

• Monitoring appropriate customer focused metrics and making adjustments as needed to ensure organizational goals are being met
• Ensuring the voice of the customer is being heard by providing and facilitating feedback to the Engineering teams on how we can improve the overall customer experience
• Keeping product quality improvement as a key focus of the team by encouraging product feedback
• Working with technical writers to ensure support cases and questions are converted into customer facing documentation allowing for self-service
• Engaging with customers both proactively and reactively to ensure the optimum customer satisfaction is being met
• Facilitating 24×7 support by ensuring appropriate follow-the-sun support and hand-offs occur

We’re Looking For:

Education

• Associate degree or equivalent experience required
• BS degree in Computer Science, MIS, or similar experience a plus

Experience and Skills

Must Have

• 5+ years of experience as a manager or manager of managers in a software support organization.
• Good Judgement; takes self-governed, consistent, action to prioritize and weigh cost and value in order to determine the action most appropriately aligned with the Tanium and our mission.
• Independent; should be able to independently work on problems; should be able to complete tasks with limited assistance; participate in projects and follow technical support procedures only requiring help on more complex initiatives or issues.
• Influencing; demonstrate strong and consistent influence skills, working effectively with their team and strategic customers, to present logical and compelling arguments to enhance innovation and efficiencies.
• Communication; have mastered executive communication and demonstrate emotional intelligence, and patience, in all forms of communication. Anticipate blockers and delays for their work and the work of others, and communicate appropriately before requiring escalation.
• Strategic Thinking; Support Managers understand the broader corporate initiatives and how they apply to their team. They have the ability to translate strategic goals into tactical engagement/execution and they hold their team accountable for achieving these goals by prioritizing, adapting, understanding trends and using data
• Management; Support Managers have a passion for managing and leading teams. They manage with empathy, patience, and inclusiveness without compromising on achievement of business goals. They practice a high degree of discretion around sensitive employee information and matters. Above all, demonstrated mentorship of fellow technologists at Tanium, embodying Tanium’s core values, is a must.
• Leadership; proven effective leadership of a technical team. Support Managers have a deep sense of ownership, hands-on approach, are proactive, and should be highly collaborative. They seek out leadership opportunities.

Good to Have

• Previous experience managing/directing technical support teams

About Tanium

Tanium, the industry’s only provider of converged endpoint management (XEM), leads the paradigm shift in legacy approaches to managing complex security and technology environments. Only Tanium protects every team, endpoint, and workflow from cyber threats by integrating IT, Operations, Security, and Risk into a single platform that delivers comprehensive visibility across devices, a unified set of controls, and a common taxonomy for a single shared purpose: to protect critical information and infrastructure at scale. Tanium has been named to the Forbes Cloud 100 list for six consecutive years and ranks on Fortune’s list of the Best Large Workplaces in Technology. In fact, more than half of the Fortune 100 and the U.S. armed forces trust Tanium to protect people; defend data; secure systems; and see and control every endpoint, team, and workflow everywhere. That’s the power of certainty. Visit www.tanium.com and follow us on LinkedIn and Twitter.

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and ersity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

We are an organization with stakeholders around the world and it’s imperative that the ersity of our customers and communities is reflected internally in our team members. We strive to create a erse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

What you’ll get

The annual base salary range for this full-time position is $60,000 to $180,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.