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Title: Associate Project Manager

Location: Remote

Domosapiens embody an inclusive culture where we strive to go beyond, embrace data and win together. Our cloud-based platform transforms business by putting data to work for everyone in an organization, empowering all employees to be multipliers of business impact.

Position Summary

As an Associate Project Manager, you will help our customers implement Domo by managing various high-value implementation projects for them from project ideation to execution and oversee all related project management activities. Your role will include all communication and expectation management duties for all phases of customer implementation projects including: project initiation; on-going management; risk and change management; as well as building and sharing expertise across the Client Services Organization.

Key Responsibilities

• Manage multiple simultaneous customer-facing implementation projects;
• Ensure customer engagements are planned and timelines are estimated accurately;
• Secure customer commitment to follow Domo’s delivery methodology;
• Conduct project planning activities and manage the execution of projects to plan start to close;
• Establish strong relationships with project stakeholders, including internal and external clients;
• Keep stakeholders informed of progress, issues, and risks, while actively managing expectations on all requirements and deliverables;
• Support internal project sponsors and management in balancing the time, cost and scope trade-offs to realize the expected business value;
• Manage the financial aspects of the project: budgeting and estimate to actual variance;
• Ensure proper use of methodology, tools and procedures;
• Proactively identify changes in scope and ensure appropriate actions are taken with internal and external stakeholders to reassess and amend the scope of work, budget and timeline;
• Escalate project issues early, manage risk, establish contingencies and identify trigger events and responsibilities for initiating mitigating action;
• Work with Program Managers within Consulting on the execution and delivery of complex projects;
• Assist in the creation of standard and repeatable processes, assets, and tools for supporting project management on customer projects.

Job Qualifications

• At least 2 years Implementation Project Management experience leading customer projects in implementing enterprise software;
• Project Management experience and/or certifications (CAPM, PMP, Project+, etc.) strongly preferred;
• Experience working with high-performing teams in matrix organization and effectively partnering with business teams to deliver their goals and outcomes;
• Experience leading projects with teams in excess of 10;
• Excellent customer service skills;
• Excellent organization, documentations and presentation skills;
• Excellent written and verbal communication skills;
• Existing knowledge a plus in the data analytics, business intelligence space, with expertise in at least one of the following database technologies and familiarity with the others: relational, columnar and NoSQL (i.e. MySQL, Oracle, MSSQL, Vertica, mongo dB);
• Working knowledge of systems including CRMs, Web Analytics, Social, Marketing Automation, and financials systems a plus;
• Bachelor’s degree in business or other related field. MBA a plus.

Domo is an equal opportunity employer.

The pay for this position has a salary range of $70,000 – $90,000. The actual salary offer will carefully consider a wide range of job-related factors, including your skills, qualifications, experience and location. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, paid holidays and PTO. For further information on benefits please visit this link: https://www.domo.com/company/careers/culture

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