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Technical Writer I
Job LocationsUS-Remote
ID2023-1806 Category
Full-Time
Overview
Position Overview
We seek a grammar ambassador to join our team at HealthEdge. As a technical writer, you will work closely with our subject matter experts and team members to support documentation efforts for products and services. We are looking for you to be highly organized, naturally inquisitive, and able to grasp software and data quickly and thoroughly to meet deadlines in an agile software development environment.
This role has a heavy emphasis on understanding data updates made in our software and translating it into clear and accurate copy. Your ability to communicate important product updates in an accurate, easily digestible, and timely manner will have a direct positive impact on our end users and quality standards.
What You Will Do
- Translate time-sensitive software data updates into accurate and easily digestible copy for product release notes and reference materials.
- Collaborate with software developers, analysts, project managers, and technical writer teammates to gather documentation requirements for product release notes.
- Review citations, source materials, and difference reports to ensure delivery of accurate information.
- Review/Revise microcopy for user interface elements, such as field labels and tooltips, according to style standards.
- Maintain existing documentation, updating content such as instructions, screenshots, and reference lists as needed.
- Contribute to special projects when needed, including proofing, and editing content, organizing reference materials, and conducting usability tests on product documentation.
What You Bring
- 4-year degree in technical writing, communications, English, or comparable field.
- 25 years of technical writing or relative experience.
- Strong command of the English language; able to write clearly and edit content for spelling, grammar, and mechanics, and vary writing style to meet specific audiences.
- Strong critical analysis skills and enthusiasm to learn.
- Ability to effectively communicate and collaborate with erse stakeholder groups and iniduals.
- Ability to collect, research, and understand complex or erse information, and translate it into clear and concise written communication.
- Ability to plan, prioritize, and balance the need for direction with self-motivated efforts.
- Strong interpersonal skillstreat people with respect, keep commitments, inspire the trust of others, and work ethically and with integrity.
- Belief in fostering a fun, enjoyable working environment (we value team bonding) while performing excellent, diligent work.
Strongly Desired (Not Required)
- Experience documenting software data updates.
- Experience in an agile SDLC environment.
- Experience with Madcap Flare and/or familiarity with HTML.