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Field Staff Recruiting and Onboarding Specialist
UNITED STATES
FIELD STAFF FIELD STAFF OFFICE
FULL-TIME
REMOTE
Lindblad Expeditions is the pioneer in the Expedition Travel space, from taking the first citizen explorers to Antarctica in 1966, to opening the Galapagos and Easter Island to tourism in 1967, to leading the first tourist expedition through the Northwest Passage in 1984, to launching our innovative partnership with National Geographic in 2004. Now taking nearly 25,000 guests per year to some of the world’s most remote and pristine locations on our fleet of 16 ships, we do whatever it takes to ensure our guests experience the Exhilaration of Discovery.
ABOUT THE ROLE
The Field Staff Recruiting and Onboarding Specialist is responsible for Field Staff recruiting, onboarding, and administrative tasks. The Field Staff Recruiting and Onboarding Specialist works in conjunction with the Field Staff Scheduling and Recruiting Manager to constantly improve and ersify recruiting methods to ensure that we maintain the highest caliber staff as we grow. This position assists with field staff recruiting, onboarding, and scheduling efforts to fill positions for Expedition Leaders, Assistant Expedition Leaders, Naturalists, Historians, Cultural Specialists, Naturalist/Certified Photo Instructors, Naturalist/Expedition Divers, Dive Masters, etc. for all Lindblad Expeditions’ foreign flagged (Bluewater), domestic flagged (U.S.) fleet, and charter ships. The Field Staff Recruiting and Onboarding Specialist will be part of the Field Staff Scheduling team and may assist with scheduling staff, monitoring onboarding and mentoring of new staff, as well as ensuring schedules on all voyages and extensions are properly staffed. In addition, the Field Staff Recruiting and Onboarding Specialist will provide support to the Field Staff Travel Coordinator by assisting with daily tasks and while they are away. This position also oversees various administrative tasks as detailed below.
ESSENTIAL DUTIES
To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. Additional duties may be added or assigned at any time.
Responsible for contacting applicants and managing the various stages of the recruitment process to fill Field Staff positions for Expedition Leaders, Assistant Expedition Leaders, Naturalists, Historians, Cultural Specialists, Naturalist/Certified Photo Instructors, Naturalist/Expedition Divers, Dive Masters, etc.
Manage the traffic flow of applicants in Lever to ensure timely and appropriate responses to all candidates, and to ensure familiarity with the applicant pool to meet current staffing needs.
Complete initial screening interviews for all Field Staff positions and attend second-round interviews when necessary.
Maintain current and help design new recruiting procedures (e.g. job application, referrals, sourcing, and onboarding processes) and communication templates.
Implement new sourcing methods and ersify candidate recruitment channels (e.g. online, social media, and offline recruitment methods).
Remain current on future recruitment needs and provide information to Field Staff Schedulers regarding staff-specific skills, strengths, knowledgebase, and expertise.
Assist the Field Staff Scheduling and Recruiting Manager with administrative, scheduling, and communication tasks, in addition to other projects to be determined.
Assist with scheduling Field Staff as determined by the Field Staff Scheduling and Recruiting Manager.
Establish, maintain, and improve the onboarding portal, materials, and resources. Transfer this information from the onboarding portal to various administrative platforms.
Act as primary point of contact for new staff in the onboarding process and complete administrative tasks, which may include gathering personal information, setting up travel accounts in Egencia, creating staff biographies, ensuring uniforms are arranged (charters), Adonis set up, Field Staff Resources Site (FSRS) access, etc.
Provide tutorials and instruction for expense reports, travel booking, FSRS orientation.
Assist the Field Staff Travel Coordinator as needed, including urgent travel requests, high volume, data entry, and general coverage.
Assist Field Staff Scheduling team with projects below. Depending on the needs of the department these may include:
Assist with handling scheduling changes that arise due to cancellations, including last-minute itinerary and ship deployment changes.
Assist with coordinating staff arrival/departure dates.
Help develop new materials and resources for onboarding and training programs, as well as assist with logistical administrative support.
Other projects to be determined.
Assist with the Field Staff Department’s On-Call program as needed.
Some travel may be required (less than 5% of workdays).
DESIRED SKILLS AND EXPERIENCE
Extensive previous experience managing recruiting efforts, conducting interviews, and efficiently completing administrative tasks.
A working understanding of field staff roles on ships and the importance of the cultural and natural history programs to the guest experience.
Ability to develop and maintain strong relationships with field staff contractors or employees, and to effectively communicate via email.
Outstanding time management, logistics, prioritization, and organizational skills.
Proficient in Microsoft Outlook, Word and Excel.
Experience using the Lever recruiting platform preferred.
Ability to work independently, and also in coordination with others.
Exceptional communication and interpersonal skills.
Willing and able to work occasionally outside of normal business hours as required by business needs.
Occasional travel may be required.
GENERAL QUALIFICATIONS
Education/Experience
BA/BS degree preferred.
Familiarity with recruiting methods and experience conducting interviews and completing administrative tasks required.
Background in the expedition travel industry strongly preferred.
Experience working aboard LEX expedition vessels strongly preferred.
General knowledge of natural history and historical highlights of the places to which Lindblad-National Geographic travels.
Other Skills/Abilities
Proficient computer skills in the Windows operating system, including both word-processing and spreadsheet applications.
AS400 and Adonis experience preferred.
In-depth knowledge of–and acquaintance with–Lindblad Expeditions field staff strongly preferred.
Preferred typing speed: 50+ wpm.
Strong skills in time management, handling multiple tasks, setting priorities, and meeting deadlines.
The ability to work independently as well as with others in a team environment.
Occasional travel may be required.
$55,000 – $60,000 a year
OUR BENEFITS
Travel benefits for employees and their family
Voyage of Discovery trips for employees to travel as guests
Health insurance including Medical, Dental, Vision
401(k) plan with employer match
Long-Term Disability, Life & AD&D Insurance
Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care
Pre-Tax Commuter Benefit
7-8 Paid Holidays
2-3 Floating Holiday Options (pro-rated per start date)
Up to 15 days of vacation (pro-rated per anniversary year)
Parental Leave
Sick/personal days per city & state ordinance
Pet Insurance discount
COMPENSATION STATEMENT
Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate’s region/town/cost of living.
For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay.