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ADMINISTRATIVE ASSISTANT IV

Location WFH, United States of America

Job Id 328903

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences.

The Role

This role will typically be supporting our GM III/ VP. Under minimal supervision and acting on own initiative, performs advanced administrative support for executive level managers. Assignments typically involve work of a confidential nature and require extensive knowledge of department, business unit and company practices, policies, programs and product lines. Typically this level of administrative assistant supports large and complex groups.

The Main Responsibilities

• Assembles and analyzes information, prepares reports, manuals, agendas, correspondences and memoranda.
• Coordinates activities across departments and possibly business units.
• Acting on own initiative, this position will perform administrative support for a senior executive in a fast-paced, demanding
• Utilizes critical thinking skills and a thorough knowledge of the business and organization to prioritize advanced level executive administrative work.
• Accurately and professionally handles multiple simultaneous high priority issues.
• Drives priorities and critical items through task lists and manages short-term and long-term schedules
• Coordinates activities across departments.
• Ensures cross training of other administrative staff for back up support
• Organizes and maintains calendars- arranging, coordinating and prioritizing scheduling and logistics
• Accurately and professionally handles multiple simultaneous high priority tasks
• Accurately and efficiently conducts normal administrative tasks such as processing expense reports, invoice processing, supply orders, meal arrangements, office files, etc. and uses general office equipment
• Provides professional visitor greeting, telephone and email coverage – accurate message taking, redirecting calls and emails with warm hand offs where appropriate, and resolving routine and non-routine inquiries
• Other duties as required

What We Look For in a Candidate

• Bachelors’ degree or equivalent
• 5+ years’ recent experience working with or supporting a senior executive, or equivalent experience
• Proven ability to succeed in a demanding, fast-paced environment, maintaining a strong sense of urgency
• Effective organizational skills with focus on confidentiality, accuracy and attention to detail
• Excellent verbal and written communication skills
• Ability to anticipate and proactively resolve potential issues; demonstrating sound judgement / decision-making
• Demonstrates a positive attitude, resourcefulness and maintains composure in high pressure situations
• Experience working for a global company; coordinating between various time zones
• Able to provide support to a widely dispersed team
• Proficient in Microsoft Office products – Outlook, Word, Excel, PowerPoint, etc.
• Experience with Zoom, SKYPE and other collaborative meeting forums
• Experience with other electronic and web-based systems (such as SAP and Concur) to process invoices, travel arrangements, etc.
• Schedule flexibility to work outside of routine hours
• Availability for occasional travel to offsite meetings

What to Expect Next

Requisition #: 328903

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min : 43830

Salary Max : 97560

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Inidual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.