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Compliance Operations Manager

Location: US-TX-Dallas Requisition ID: 2023-11041 Job Category: Health Strategies Additional Locations Diversity Distribution US – Top 57 Position Type: Full Time

Overview

Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives. Here at the American Heart Association, you matter and so does your career.

The American Heart Association has an excellent opportunity for a Compliance Manager in our Quality, Outcomes Research & Analytics (QORA) department!

This position can be home based.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

Responsibilities

The Compliance Audit Manager is responsible for planning, coordinating and implementing all activities pertaining to clinical data quality audits in order to protect the integrity and credibility of the American Heart Association and the representations that we make to the public. They will ensure that the data acquired from patient records gathered in the patient registry are consistent with audit standards used to measure the Get With The Guidelines (GWTG) and/or other quality recognition programs. The incumbent reports to the Senior Manager, Registry Research. The incumbent works with the Quality Senior Team, Internal Audit, Legal and other departments, when required; and follows departmental policies and procedures as well as limited instructions in carrying out daily compliance tasks. The Department’s vision is to build a fully developed clinical data quality audit function that proactively delivers valuable results to the Quality and Health IT department and its Volunteers. This position will also lead the Risk Control Self-Assessment (RCSA) of the department’s risks and provide mentorship to implement appropriate controls; as well as be responsible for other areas that require compliance oversight, including but not limited to business agreements with hospitals and business partners. This is accomplished by evaluating risks in achieving organizational objectives and proposing value-added and efficient measures for controlling and leading those risks. Assisting management by reviewing the organization’s operations, the adequacy of internal controls, the compliance with laws and regulations, the adherence to policy and procedures, the safeguarding of assets, and the accuracy of reported financial activities. Supporting governance by assuring the organization about the state of the control environment.

Build a network of meaningful volunteer partnerships to advance the mission of the American Heart Association/American Stroke Association. Provide timely direction, framework and resources to volunteers while at the same time relying on their expertise, abilities and willingness to demonstrate their networks to drive the goals of the organization. Share meaningful opportunities for volunteers, so they can apply their passion to further the mission of the organization. Give recognition to volunteers for their efforts to help ensure their success and drive happiness. Hold each other accountable, both volunteers and staff, while being accessible and build collaborative staff-volunteer partnerships that are based on a foundation of mutual trust. Build a collaborative environment where staff from various functions work together to achieve results across health, revenue and volunteerism goals for the organization.

• Conducts on-site and remote audits of hospitals participating in quality programs and research
• Facilitate audit by leading all aspects of the project management of specified activities
• and ensuring the audit process is carried through to completion
• Develop data quality and clinical research audit plans, including objectives, testing criteria for how audits shall be conducted. Ensures staff are implementing process changes that appropriately address audit findings
• Conduct abstractor training, IRB activities, and other duties as assigned to support research efforts
• Communicate audit protocols and findings expertly and effectively with consultants, clinical directors, senior management, clinicians, and colleagues, internally and at all levels in external organizations
• Lead department Risk Control Self-Assessment (RCSA) by reviewing adequacy of internal controls and assist management by reviewing the organization`s operations, the adequacy of internal controls, the compliance with laws and regulations, the adherence to policy and procedures, the safeguarding of assets, and the accuracy of reported financial activities

Qualifications

• Bachelor’s Degree and/or Registered (RN) and/or Certification in Healthcare Research Compliance and/or Certified Professional Coder – Hospital (CPC-H)
• Two (2) – Five (5) years of proven experience
• Experience with clinical setting or clinical trials or utilization reviews
• Knowledge of laws and regulations i.e. HIPPA, PHI
• Communicate expertly and optimally with healthcare professional
• Microsoft Office proficiency
• Project Management experience
• Strong interpersonal/relationship building skills
• Some travel will be required

Preferred Experience:

• Health IT data audit Experience

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• Compensation Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
• Benefits We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, ersity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.