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Languages and Editorial Senior Coordinator

Location: Remote in 1 of 28 countries 350.org works

350.org is looking for a brilliant Languages and Editorial Senior Coordinator to join our team of dedicated iniduals who are building the people power movement and communities to prevent the most severe impacts of the climate crisis.

About 350.org

350.org is building a global grassroots movement to solve the climate crisis. Our online campaigns, grassroots organizing, and mass public actions are led from the bottom up by thousands of volunteer organizers in over 188 countries. 350.org works hard to organize in a new way – everywhere at once, using online tools to facilitate strategic offline action. We want to be a laboratory for the best ways to strengthen the climate movement and catalyze transformation around the world. The values that guide and drive our work are listed here.

350.org is an equal-opportunity employer. 350.org strives to be an inclusive and collaborative group of people who bring a variety of approaches to the work we do. We’re committed to the principles of justice, and we try to build a safe workplace where everyone is treated fairly and enjoys working together. We value new perspectives, ideas of all sorts, and different ways of working. Diverse perspectives and experiences improve the way 350.org carries out our work including what we decide to work on and how creatively/effectively we do that. We do our best to make staff positions accessible to all potential team members, regardless of race, national origin, ethnicity, age, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, veteran status, marital or parental status, and genetic information. We also strive to include team members in communities most impacted by climate change or impacted by other kinds of environmental, social, and economic injustice.

Job Summary:

This role works closely with regional teams and our global network of translators, coordinating and implementing the day-to-day translations work in the most helpful and regionally supportive manner. It is also responsible for our 350.org website maintenance in all languages, looking for operational and strategic improvements and best practices. This role identifies and puts into action opportunities for cross-regional and global content, either producing it or coordinating its production. It coordinates spaces for global editorial alignment, and provides key editorial support across our main media channels in English, ensuring our content is aligned to 350’s organisation’s strategy and style guide.

As the same role is held by two full time employees, tasks and responsibilities will be split evenly in the day-to-day operation of this role, at the discretion of the Editorial and Languages Associate Director.

Key Outputs Include:

• Editorial Coordination
• Content Coordination
• Website Coordination
• Translations Coordination

Final Decider On:

• Website maintenance processes and practices
• Editorial updates
• Assignment of day-to-day translations tasks with costs below established threshold
• Selection of new translators and proofreaders, in consultation with relevant regional teams

Duties and Responsibilities:

• Editorial coordination: Supports in the development and implementation of the global communications strategy
  • Facilitate the Editorial Calls in a weekly basis, ensuring the meeting is a useful space for Editorial discussions, integration between regional and global work, that allows for wider amplification of content and for more cross-regional opportunities
  • Keep the editorial calendar updated and content distribution plans balanced
  • Write and send Editorial Updates to the team and facilitate Editorial Slack channels
  • Mainten our Style Guides in all languages, ensuring our communications have a shared voice and brand consistency, while allowing for regional inidualization. Promote these guides on all-staff spaces to ensure they are known and used
  • Ensures that our editorial content is rooted in our DEI principles and strategies
  • Review and/or edit communications material to ensure the coherence, consistency and alignment of 350’s voice, brand and key messages
• Content coordination:
  • Coordinate and write newsletters, blogs, website content and other key evergreen internal and external communication pieces, as agreed with Languages and Editorial Associate Director
  • Identify and promote opportunities for cross-regional and global blog content, either by writing it or coordinating with colleagues (specially in regional teams)
  • Provide writing and editorial support to organizational pieces, including our Annual Report, social media, multimedia, and fundraising, as requested or delegated by Languages and Editorial Associate Director
  • Ensure this content is offered and made available in relevant languages
• Website coordination:
  • Keep our main website (350.org) up-to-date and aligned with 350’s voice and editorial line in all languages, using an integrated approach towards languages, managing translations when needed
  • Keep evergreen pages, footers, menu and overall website structure up to date, reviewing the need for changes from time to time
  • Establish and follow clear processes for page ownership and updating
  • Provide and revoke login accesses to relevant team members, including when they join or leave the team
  • Propose, monitor and analyze Key Performance Indicators (KPIs) for the website as a whole and specific pages, according to the main goals and objectives established
  • Assist Product team in keeping tags, categories, pages, superpages, blogs, press releases, etc tidy (by reviewing unpublished or draft content, archiving old pages, excluding unnecessary tags and categories, etc)
  • Monitoring SEO performance and updating SEO content, as well as proposing basic SEO strategy and improvements
  • Training staff on new processes around website content updating
• Translations coordination:
  • Ensure quality translations that are on-time based on requests from regional and global teams. Coordinate translations support to regional teams, cross-regional or global projects, supporting with day-to-day translation requests as well as special projects
  • Delegate translation and proofreading tasks to external translators and proofreaders, as appropriate, considering their areas of expertise, rating, etc. Ensure proofreading is done by our regional teams
  • Upload translated blog posts, videos, press releases, blasts and campaigns on Action Kit, our websites, or other platforms
  • Ensure continuous and consistent feedback to translations by our regional teams. Monitor translators’ performance and taking action when needed
  • Research and test new potential translators, according to needs that emerge throughout the year, identifying those needs and coordinating support from our regional teams (language owners) for sample evaluation
  • Keep translations resources and systems up to date and tidy. Including:
    • Translators’ contacts list in Salesforce and Wordbee
    • Salesforce systems for tasks and budget management (logging tasks timely, filling all details required, updating their status timely)
    • Translation feedback registration and delivery
    • Multilingual systems (i.e. Action Kit strings, wrappers, etc)
    • Non-EN Glossaries and Style Guides
  • In collaboration with other regional and global colleagues, identify opportunities for cross-regional content, to be offered to regions and global teams for translation
• Internal collaboration: collaborate departmentally and interdepartmentally to develop alignment between 350.org’s global and regional communications
  • Ensures that staff are populating the editorial calendar and actively using it to coordinate content
  • Coordinates editorial council calls and ensures that they achieve the desired purpose
  • Works closely with the Communications, Fundraising and Program teams
  • Owns role-specific deliverables; engages in department and team-wide calls; works collaboratively with other departments in 350.org (actively engages in organization-wide and cross-department processes, as needed); and exemplifies our shared agreements, values, principles and communications norms
• Public engagement: support and represent 350.org’s overall mission in public venues or other networks to strengthen climate change communications

Competencies:

• Self-Management: Ability to set professional boundaries. Resilient and able to manage self and keep composure in times of stress. Able to work independently with minimum supervision
• Self-driven: Ability to take proactive steps where gaps are identified in order to achieve the goals laid out
• Communication: Effectively craft and deliver concise and informative communications. Ability to listen to and address the concerns of others, and to transfer and translate information from one level or team of the organization to another
• Justice and Equity: Must embrace the principles of workplace justice, ersity and inclusion and apply them to day-to-day work
• Others: Organized, detail oriented and accurate. Able to create work plans and anticipate deadlines. Be comfortable juggling multiple priorities with competing deadlines. Must believe and embrace 350.org’s vision, mission, and progressive values

Required Qualifications:

• Job knowledge
  • At least two (2) years of relevant experience a communications role
  • Coordinating content in campaign-led organizations, and writing and proofreading
  • Excellent teamwork, problem solving, program planning and management skills
  • Excellent strategic and operational leadership skills
  • Experience leading a remote team of communications professionals
  • Ability to manage self
• Communication
  • Strong aptitude for communication, facilitation and training skills to help guide, inspire, consult and coordinate with remote and erse teams from different regions
  • An excellent communicator and first class writing and editing skills in English
• Public engagement
  • Understanding of the global media landscape, in particular key digital trends and innovations by partners and outlets for environmental and climate change news
    • Working knowledge of the current global debates on climate change and climate justice and strong interest in working on these issues
    • Familiarity with climate and environmental issues
• Ability to integrate ersity, equity and inclusion in day-to-day work
  • Strong interpersonal skills and experience working collaboratively across cultures and time zones

Preferred Qualifications: desired, but not required, skills and experiences. We expect the successful applicant to have at least 2 to 3 of these

• Experience working and leading a team remotely
• Experience working in nongovernmental organization or nonprofit sector
• Experience and competency working in multicultural groups
• Able to travel internationally on occasion
• Proficiency in WordPress, Airtable, Salesforce, Google Suite, Slack, and Zoom or similar systems

Work Environment: This job can be performed remotely, some flexibility to meet with international colleagues is required. This role is a remote working opportunity in a fast paced, high pressure, highly collaborative team culture

Travel: This role will require occasional international travel

This job description is not a contract between the staff and 350.org. 350 reserves the right to change the job description and may request the staff to perform additional duties

Position Type: Full time

Start Date: We would prefer a start date of 15 November 2023

Compensation: Salary tier 2.1 (click here to see the salary table)

Location: Remote within the countries 350.org currently operates. Current countries are: Argentina, Australia, Belgium, Benin, Brazil, Canada, Colombia, Fiji, France, Germany, Indonesia, Italy, Japan, Kenya, Netherlands, Nigeria, Philippines, Poland, Senegal, Singapore, South Africa, Spain, Sweden, Taiwan, Trinidad and Tobago, Turkey, United Kingdom. However (GMT – 3 to GMT +8) is preferred

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If you have suggestions for us on how to do this better, we really value your input and stronglyencourage you to write to us at[email protected]with the subject line Hiring Feedback’.