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TECHNICAL PRODUCT MANAGER

Chicago, Illinois, United States (can be worked remotely)

DESCRIPTION:

NinjaHoldings was founded in 2017 by a team seeking to revolutionize the way everyday Americans interact with financial services. Through our CreditNinja and NinjaCard brands, we empower people overlooked by traditional financial institutions to take control of their finances via a full suite of digital banking and lending products, providing incentives and rewards along the way as we guide them on a path to financial improvement. Through our NinjaEdge brand, we help companies better understand their customers by offering a package of bespoke underwriting, fraud detection, and analytics services. With offices in Chicago, Miami, and around the world through the power of remote work, we are a lean and innovative team always seeking like-minded talent to join us in our fight to disrupt consumer finance.

JOB SUMMARY:

As a Product Manager you will play a key role in driving vision, strategy, design, and execution of digital solutions in the consumer finance space. You will align teams towards coherent technology and business strategies. You will bring clarity to complexity, probe assumptions, illuminate pitfalls, and foster shared understanding. Your main activities will focus on understanding the customers' and stakeholder's needs, facilitating unity around creating solutions, crafting requirements, and prioritizing delivery of features. You will use your strong technical background and judgment to evaluate solutions, assess risks, anticipate bottlenecks, provide critical issue management, and make trade-offs, and help balance the business needs versus technical constraints

WHAT YOU'LL WORK ON:

• Understand and synthesize customer business needs from customer feedback, market insights, research, analytics, and business data

• Partner effectively with stakeholders from engineering, analytics, finance, and other cross-functional teams, influencing their roadmap priorities and reaching consensus on approach/prioritization.

• Craft high-quality product requirements, document user journeys, manage schedules, remove roadblocks, and reduce risk, enabling the engineering team to continuously deliver features on time with high quality

• Work closely with P&L leaders to define and execute strategic priorities.

• Proactively find opportunities to improve our products by using data to drive creativity and innovation and analyzing the impact of new and existing features on key performance indicators

• Drive the culture of data informed decision making by leveraging available customer and marketplace data as well as focused experimentation and iterative delivery

• Manage communications and expectations with internal and external stakeholders

• Monitor overall portfolio health, complete product value deliver analyses, and make recommendations to drive ROI. Develop a strong understanding of the value your portfolio is delivering.

• Immerse yourself in the latest technology solutions and serve as a key resource on all topics related to your portfolio

WHAT WE ARE LOOKING FOR:

• Passion for the craft of product management and discovery of opportunities for product innovation through the application of technology or processes

• Demonstrated ability to analyze and integrate complex information, understand and discuss technical concepts, manage tradeoffs and evaluate new ideas with internal and external partners. 


• Ability to quickly develop deep knowledge about a subject area and apply it to building and improving products and services

• Data, analytics, and business acumen and instinct with strong analytical, technical, and quantitative skills

• Creativity, strategic thinking, problem solving, comfort with ambiguity, and leadership without authority

• Excellent interpersonal and organizational skills, with the ability to own, drive, and implement ideas in a flexible, entrepreneurial environment.

• Drive for results with the ability to prioritize well, communicate effectively, and thrive in a group of talented, opinionated, highly focused iniduals.

• A proactive approach to simplify complex problems, find opportunities for improvement while balancing user and business needs

• A commitment to building positive relationships to support the strength of our team

• A high bar for quality and attention to detail

• An agile and highly collaborative mindset

QUALIFICATIONS:

• 5+ years of work experience in technology product management with a proven record of successfully delivering complex technology products or services

• Strong technical foundation with a solid understanding of how today's cloud-based software and services are built

• Strong technical acumen with the ability to understand code, data schemas, SQL, as well as familiarity with user interface design principles

• A combination of technical and business degrees or a relevant work experience

• Strong written and verbal communication skills with experience negotiating, influencing, planning, and executing across distributed teams

• Added bonus

• Experience in consumer-facing digital products and services

• Experience in the financial industry, such as banking, lending, credit cards, etc.

• Experience as a professional software engineer

BENEFITS:

Our company is proud to offer a very competitive benefits package that includes:

• Ability to work remotely or at our Chicago office, conveniently located right next to the Union station

• Equity in a high growth pre-IPO business

• Excellent medical, dental, and vision insurance

• Life insurance

• 401K matching

• Competitive salary

• Informal, dynamic, fast-paced, results-driven culture with a flat hierarchy

• Immediate impact in growth-stage, recession proof company

• Equal Opportunity Employment