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Body Smart Fitness almost 2 years ago
coloradolocation: remote iowaohioutahwyoming
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Location: Iowa, Ohio, Wyoming, Utah, and Colorado; 100% Remote; Freelance

Job Description

A messenger on the Body Smart Outreach team is the frontline communication for the company. It’s as much a customer service position as it is a sales one. We are relationship-minded, creating a safe space where all members of our community feel seen & heard. The role uses a unique lead generation strategy where you will be required to book prospective clients on a sales call from various social media platforms such as Instagram.

This focus on relationships is also present in our dynamic as a team. We strive – both as a company and as iniduals – to continually grow and improve. We are encouraging and hold each other accountable. We are people first in everything we do: this is the heart of our company’s internal communication, team structure and approach with clients.

We help busy women all around the world break free from restrictive diets, mindless exercise plans and unhealthy beliefs. Our Company is built on six values:

  1. Trust – is the foundation that every great coaching relationship is formed on
  2. Compassion & Empathy – for our clients is at the heart of our client-centered coaching
  3. Sustainability – is our passion and the overall goal with each client’s long term health, fitness and well-being
  4. Communication – is honest and open where clients and coaches listen and feel heard
  5. Education – Is centered around evidence-based practices and delivered by professionally qualified coaches
  6. Results – take time, patience and consistency.. We are committed to getting the best out of people

Key Result Areas

Essential functions, including how an inidual is to perform them and the frequency at which the tasks are performed; tasks, must be part of the job function and truly necessary or required to perform the job. Other duties may be assigned.

The sole objective as an Outreach member is to transition a woman from a conversation in the inbox, to a free breakthrough (consultation) call. There are several daily operations that allow the Outreach team to be successful in their job. These include, but are not limited too:

  • Engage in the specified lead generation strategy on all required social media platforms during scheduled hours
  • Send lead generation messages frequently while on shift to help find new clients and bring them to the Body Smart Fitness page
  • Attend mandatory weekly team meetings
  • Providing insightful feedback to continually improve the process and implement new ideas effectively and efficiently as per the direction of leadership
  • Complete a daily End of Day Sheet (EOD) for Head of Outreach to review
  • Book potential clients in for a call with the Breakthrough team as soon as they apply
  • Offer breakthrough (consultation calls) to women in the Instagram (this is the metric in which your KPI will be determined)
  • Respond to Slack messages (Body Smart’s business platform) ASAP
  • Update the Overview Report Tool (ORT Sheet) in real time during your shift
  • Engage in the specified lead generation strategy on all required social media platforms during scheduled hours

Education & Experience

Education and experience based on requirements that are job-related and consistent with the business necessity.

Qualifications:

  • You are a persuasive speaker and love communicating and connecting with others
  • You’re social media savvy and perform best when thinking on your feet
  • You are a quick learner with a positive attitude, and you approach challenges with an inquisitive mindset
  • You are devoted to your own personal and professional growth
  • You believe in a healthy work/life balance and you understand the importance of holding yourself accountable
  • You will need to have a high-speed Internet connection and your own reliable computer and phone
  • Because of our erse client and employee base, you will gain valuable experience working with a variety of people from all over the world

Requirements:

  • 1 to 2 years spent in customer service or related job
  • Experience in the fitness and/or nutrition industry
  • Passionate about helping others reach their goals and live their best lives
  • Must be able to rapidly pick up and implement specific communication styles
  • Must have flexible availability to work on weekends, evenings, and mornings
  • Have the ability to work between 40 hours/week

Please note this is a remote role – we are a UK based company looking for a candidate based in Iowa, Ohio, Wyoming, Utah, and Colorado.

Salary: $13.00/hr USD with commission opportunities.

Job Type: Freelancer

Job Status: Full Time

Apply Method:

Complete the application form on this link: https://bodysmartfitness.typeform.com/to/WIUC9ECp

This also entails recording a 5 min vid to introduce yourself and why this role should be yours!