One stop solution to your remote job hunt!
By signing up you get access to highly customizable remote jobs newsletter, An app which helps you in your job hunt by providing you all the necessary tools.
AnswerAide is looking to hire a friendly and helpful part-time Customer Success Agent. Do you enjoy helping people? Can you provide quality customer service? Do you want to work for a supportive and growing company? If so, please read on!
This remote customer service position earns a competitive wage of $12-$15/hour, depending on experience.
A DAY IN THE LIFE OF A CUSTOMER SUCCESS AGENT
Working in customer care, you are often the first point of contact for our clients. Your main tasks include:
- Assist customers and prospects via phone, chat, and email
- Troubleshooting product issues with the customer
- Place orders on the caller's behalf
- Assist callers with finding and ordering replacement parts
WORK SCHEDULE FOR A CUSTOMER SERVICE REP
This remote customer service position typically works standard office hours, Monday through Friday. Typically you will be off for holidays.
Location:
Fully Remote: Work from Home or from our office, which is located at 4210 Valley Ridge Blvd, Ponte Vedra Beach, FL 32081.
QUALIFICATIONS FOR THE DEDICATED VIRTUAL ASSISTANT POSITION
- A resident of Florida, Virginia, or Texas
- High school diploma or GED
- 1+ years of customer service experience
- Ability to provide an in-home office environment away from the normal living space
- Ability to type at least 35 words per minute, with very few errors, while interacting with customers
- Experience with computer setup and overall computer literacy
- A computer that has 4+ GB of ram and a USB or 3.5mm headset
- A high-speed internet connection with 25+ Mbps, no satellite internet
