One stop solution to your remote job hunt!
By signing up you get access to highly customizable remote jobs newsletter, An app which helps you in your job hunt by providing you all the necessary tools.
OR
Subscribe to our highly customizable newsletter to get remote jobs from top remote job boards delivered to your inbox.
ManpowerGroup Greece Remotiveover 1 year ago
Apply Nowover 1 year ago
ManpowerGroup Greece on behalf of Dexcom, global leader in technological equipment for diabetes, is seeking to recruit an energetic Customer Service Representative, who will be involved in the support of the Greek market.
Workplace Location: Full Remote (within Greece)
Working days & hours: Monday to Friday, 09:00-18:00 (1-hour break)
Main Responsibilities:
- Handle all customer inquiries by phone, e-mail, and chat within the scope of your defined competencies
- Record and analyze customers’ feedback and derive operational measures from it
- Daily interaction with customers as well as always having an open ear for all your customer’s concerns and support them with your know-how and problem-solving skills
- Document all correspondence, all processes, and the feedback from your customers in Salesforce
- Take on other assigned tasks if necessary
Requirements
- 1-2 years of experience in Customer Service (ideally in pharmaceutical industry)
- Experience in the use of CRM programmes (e.g. Salesforce) will be highly appreciated
- Fluent in both Greek and English
- Computer Literacy (e.g. MS Office)
- Active listening and empathy towards customer’s needs
- Accountability and ability to work within a multinational team
Benefits
- Competitive gross monthly salary & monthly bonus
- Company laptop and mobile
- Permanent contract via ManpowerGroup
- Excellent training and development opportunities within a multinational company
