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Telehealth RN

REMOTE

United States

AM&CS

Full time

Description

At Current Health, we’re building technology and services to identify disease onset and bring treatment straight to the patient. When you join our team, you embark on solving some of the toughest problems our society faces, delivering a platform that directly saves lives.

If you want to solve really hard problems, if you want to work in an exciting, collaborative environment where you get to touch and change real-lives on a daily basis, if you are driven to do things better, then we want to know you.

We are looking for a responsible, well-respected registered nurse to work closely with our platform partners to conduct virtual/remote visits with patients. Our clients – large US health systems and global pharma organizations – rely on Current Health to provide video and telephone triage when their patients are experiencing a clinical problem. We are looking for knowledgeable, flexible, friendly nurses who can assess patients by telephone or video and then make decisions that are clinically appropriate, escalating if necessary, or deferring to routine care if appropriate.

We seek to build a team of nurses who serve as clinical partners to our clients’ healthcare providers. We want nurses who get to know our clients’ patients and follow their care, collaborating with the clinicians who are advancing their care in person and virtually.

As we expand this clinical service at Current Health, members of this team will also be responsible for developing educational content for patients and our commercial partners, serving as clinical reviewers of content created by other non-clinicians on the Current Health team, and helping our organization innovate as we expand and grow.

Responsibilities:

• Providing prompt, professional, friendly triage for clinical issues escalated by our frontline non-clinical team
• Reliably assess clinical issues using Schmitt-Thompson triage protocols
• Work collaboratively and flexibly with the Current Health team, both our clinical team and our broader organization.
• Constantly strive to provide a high-quality clinical experience for our partners and their patients
• Help us get better by working to improve our services and our technology, providing constructive feedback as appropriate.
• Get to know Current Health technology and services and stay up to date on new product releases so you can serve as a product expert for patients.
• Help the customer success team periodically, as patient-facing tasks arise within key accounts, and as patients transition in and out of our program.
• Create evidence-based written and digital content for our clinical and commercial programs.
• Review content created by non-clinical teams for accuracy and clinical appropriateness.

Requirements

We value people who are passionate about improving health, who are hard-working and smart! In addition, we would like to see:

Skills and Competencies

• A supportive and empathetic manner that patients will trust and enjoy.
• Finely tuned clinical skills based on experience communicating with patients by phone or video
• Positive attitude and willingness to take on multiple projects, roll up your sleeves and e in in a lean, start-up environment.
• Highly organized.
• Excellent communication, presentation and interpersonal skills.
• Skillful with technology, including video platforms and medical devices

Required Qualifications/Experience:

• ADN (associates degree in nursing) required from an accredited nursing school, BSN (bachelor’s) preferred, and 2-3 years of clinical nursing experience in a med/surg, ICU, or ED inpatient setting.
• Active multi-state RN license in a Nurse Licensure Compact state, with ability to license in all U.S. states and territories.
• Prime Source Verification of nursing license is required prior to the first day of employment (covered by Current Health).
• Ability to work at least three shifts per week (36 hours) and the equivalent of 40 hours a week in a 6-week schedule.
• A team player who thrives in collaborative environments while being very results driven.
• Strong written and communication skills.
• Strong documentation skills and experience working with Epic or Cerner.
• All team members will have on-call requirements in order to have backup’ staffing
• All team members will be asked for flexibility to work other shifts in order to cover vacation and holiday times

Nice-to-have experience:

• Experience working for a medical device, health IT, or digital health company.
• Telephone triage experience
• Telehealth experience
• Spanish fluency

Current Health has offices in Boston and Edinburgh however many of our team choose to work remotely. We anticipate that this role will be remote, however there will be occasional in-person meetings.

We actively seek to reflect the community that we serve, and so iniduals of all genders, race, sexual orientation, nationality, ability, veteran status, and educational background are strongly encouraged to apply.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Wellness Resources
• Bonus Scheme