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Title: Account Consultant
Location: US
Division and Unit Overview
The American Chemical Society (ACS) is the world’s largest scientific membership association, with a mission to “advance the broader chemistry enterprise and its practitioners for the benefit of Earth and its people”.
ACS Publications is a Division of the ACS and has all the characteristics of a medium-large scientific and technical publishing organization. It is one of two Divisions charged with serving the dual function of generating a reliable annual surplus to support the Society’s programmatic activities, while also fulfilling a core goal of the Society in advancing knowledge in the field of chemistry and the chemical enterprise. The Division publishes 75+ high-quality peer-reviewed journals covering the breadth of chemistry and allied fields, as well as numerous other high-quality products and services of benefit to the global community.
The Division has US-based facilities in Washington, D.C. and Columbus OH, as well as worldwide operations in a growing number of international locations under ACS International, Ltd. (ACSI) including but not limited to the UK, Singapore, China, and India.
ACS International Ltd (ACSI) is responsible for providing sales account management, support and customer service for the American Chemical Society Publications Division on a global scale. This ision contributes to achieving revenue growth targets, increasing regional market penetration and share, implementing international institutional sales program for the ACS Publications Division’s information products and services, and representing the ACS to all target groups and stakeholders internationally.
ACSI is looking for an experienced and versatile Account Consultant to support our global team. The position will be responsible for pre-sales initiatives, sales prospecting efforts to generate sales leads, and closing sales with new institutional customers within defined markets and customer segments. It will also be responsible for managing renewal and add-on sales within an established account base, working closely with field-based colleagues to maximize revenue opportunities.
Specific position accountabilities are as follows:
- Effectively uncover prospective sales targets.
- Develop and execute efficient and effective campaigns in conjunction with Marketing to generate customer interest in ACS products.
- Strengthen direct ties with assigned institutions; increase the visibility of ACS products & services; and ultimately increase sales opportunities.
- Develop, actively work, and report progress on sales pipelines.
- Identify target audiences and develop strategic plans with specific objectives across different channels and segments.
- Analyze customer insights, consumer trends, market analysis, and best practices to build successful strategies and recommend tactics.
- Demonstrate consultative sales skills to establish, build, and nurture positive and mutually beneficial relationships.
- In collaboration with the Events and Marketing teams, attend key events and conferences in the region.
Education & Skill Requirements
- Bachelor’s degree or higher required; chemistry or related science field preferred.
- Strong, demonstrated communications and interpersonal skills.
- Ability to work independently to develop goals and objectives that have a significant impact on revenue.
- Exceptional presentation skills, both virtually and in-person.
- Strong organization, multi-tasking and decision-making skills.
- Flexibility to work against tight deadlines and adjust to changing priorities.
- Ability to collaborate within the team to constantly develop skills and support team goals.
- Analytical mindset with the ability to think creatively to identify new areas of opportunity and to overcome competitive and market threats.
- Aptitude to understand and respond to changing short- and long-term strategies.
- Fluency in English, both written and spoken. The ability to work in additional languages would be an advantage.
Experience Requirements
- 2 years of related sales experience, preferably in the area of scientific publishing.
Experience with SalesForce.com.
Division
Position Summary
This position is based in the UK office of ACS. ACS employees work a hybrid work schedule, consisting of working onsite, three days per week. ACS employees are in the office on Tuesday and Wednesday with the third in-office day scheduled in consultation with the manager. While always welcome to work in the office, employees may work the other two days of the week from a location of their choice. New employees are immediately eligible for this hybrid work arrangement. ACS offers relocation assistance, if applicable.
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