One stop solution to your remote job hunt!
By signing up you get access to highly customizable remote jobs newsletter, An app which helps you in your job hunt by providing you all the necessary tools.
🤘 Playson is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. We offer complete gaming solutions based on the latest technologies and detailed market analysis for the leading iGaming operators.
Due to the dynamic growth, we are excited to invite Technical Support Specialists with a relevant background to apply for the role in our Integration Department.
Technical Support Specialists function at Playson is responsible for a full customer support service of our current partners integrations.
To succeed in the advertised role, you have:
✅ To be proactive and client-oriented person with strong work-ethics
✅ Effective communication skills with a proven ability to troubleshoot
✅ At least Upper-intermediate level of proper written and oral English
✅ Strong desire to develop and learn quickly
✅ Knowledge of XML/JSON
✅ Knowledge of Git
✅ Understanding of API protocols
✅ SDLC knowledge
✅ Ability to have obligatory 2-3 remote night shifts per week
Would be beneficial to know:
➕ Knowledge of the iGaming industry
➕ Experience working with Jira and Atlassian stack
➕ Basic knowledge of QA process
➕ Previous experience on relevant position
➕ Experience with monitoring systems
➕ Experience using Scrum/Kanban with basic project management skills
The importance of the role is in:
🤩 Understand and analyze issues, be able to find appropriate solutions
🤩 Integration protocol testing
🤩 Second level customer support
🤩 Delivering excellent customer service with 5 shifts a week
What you get in return:
🏆 Competitive salary fixed in USD with yearly performance reviews
🏆 Transparent bonus system on a quarterly basis
🏆 LLC via Diia City formalization
🏆 Full taxation coverage from the company’s side
🏆 Flexibility in your schedule
🏆 Remote Work
🏆 Full Medical Insurance for you and your +1
🏆 Special Life Event financial support
🏆 Unlimited paid vacation leave and Ukrainian bank holidays
🏆 Unlimited paid sick leave in case of necessity
🏆 Development courses/training reimbursement
🏆 Online English classes that do make a difference!
🏆 Employee Referral bonus program
Recruitment process looks like this:
1. HR video call
2. Technical interview
3. English Test
Sounds like an opportunity not to miss? 👉 Apply today and let’s discuss your professional growth in Playson.
Our mission:
Deliver entertainment and satisfaction to the lives of the busy world.
Playson vs military russian invasion in sovereign Ukraine
We have always been supportive through variant political and social-economic disasters. In response to the unprecedented military invasion of Ukraine by russian federation, Playson is on the mission to help Ukrainian Military Forces, local volunteers, cyber forces community to fight back and protect its sovereignty by all possible means.
In the meantime, safety of our employees and their families remains of high priority for us. We have launched a special social package program aimed to:
➟ Relocate employees and their families to safe places in western Ukraine
➟ Support financially such employees in Ukraine
➟ Launch few location points sponsored by Playson, so that our employees and their families could be staying in the safe place with all the amenities
➟ Establish new hub in Slovakia, EU
➟ Relocate employees and/or their families by their own will to our new hub in Slovakia with local legal-finance guidance
➟ Help those willing to volunteer to combine it with work with no financial loss in their income
➟ Support mental health by having a member of the Ukrainian Association of Psychoanalysis available for online 1x1 consultations
We stand by Ukraine!
Все буде Україна 💙💛
