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About Birdie

Birdie is the leading home healthcare technology platform that aims to radically transform the lives of older adults. Its all-in-one solution supports millions of care visits every month, equipping care providers with the tools they need to deliver better quality care and improve efficiency across most day-to-day operations. Birdie is B-Corp certified and was recently named as a top two Home Health Tech provider globally in the cohort of top 150 Most Innovative Digital Health startups by CB Insight in 2021.

Launched in 2017, Birdie is a team of socially motivated care, health, product and tech entrepreneurs. We were nominated one of the top 10 UK startups to watch, the SME with the best culture in the UK and was in the 2020 Business Cloud Top 50 Start Up's list. In 2021 we were named no.9 in Start Up's top 100 innovative and disruptive businesses as well as being accepted into Tech Nation's 2021 Upscale 7.0 program. As of June 2022 we closed our series B funding with £25m invested by Sofina, Omers & Index ventures.

Your mission

Your mission is to continuously raise the quality and safety of Birdie’s products, by partnering with our delivery and clinical teams.

< class="h3">How you will contribute

• You will work with engineers & product managers to design and implement low-overhead & high-return automated testing strategies.
• You will work with teams to iterate, when necessary, on the best processes to identify and mitigate risks before we release products to our customers’ hands.
• You will facilitate root cause analysis(es) and follow-up on squads’ actions aimed at improving the overall quality.
• You will coach and advocate to team members about QA best practices.
• You will ensure squads do their necessary parts for Birdie to be compliant with ISO 13485, NHS DCB0129 and ISO 27001;

Requirements

We’d love to hear from you if

These are our ideal requirements, but we know some people are less likely to apply for the role unless they are 100% qualified. We promote a erse, inclusive and empowering culture at Birdie, so please apply if you meet the majority of these competencies.

• You are meticulous and continuously demonstrate an ability to challenge the status-quo, think outside of the box and identify edge cases;
• You agree that QA doesn’t mean “manual testing” but is a very broad discipline that should be as automated as possible on various angles (regression, performance, security, …);
• You have a deep understanding of various testing approaches, especially tool-assisted exploratory testing;
• You have experience with HealthCare software and have worked in medical device / regulated environments (desirable);
• You have strong verbal and written communication skills in English and can work with cross-functional teams to create and execute plans;
• You can prioritize what is most important and create repeatable processes to improve common workflows;
• You understand that empathizing with our customers, building relationships with your co-workers, and going deep into the product makes you a better teammate and a better engineer;
• You are someone who is inspired by, and seeks to embody our values;

Measuring Success

• Within your first month, you will absorb fundamental knowledge about Birdie’s product and ways of working.
• Within your third month, you have demonstrated the ability to articulate, lead and implement quality improvements for one team.
• Within your sixth month, you will be identified as the quality champion at Birdie.

Benefits

What are the benefits?

🙌 People are our core strength. We are social entrepreneurs, boasting an outstanding culture (employer net promotion score of 67) with strong values (B-Corp certified). We offer exceptional benefits and invest massively in our team's happiness, wellbeing and growth:

✨ Compensation

Competitive Salary: Our salary formula adjusts to your cost of living. (e.g. £70k in London); we also provide generous discretionary share options.

🏝 Flexible

With Covid-19, we have decided to be a fully distributed team with Birdie's working across the globe. As long as you're +-3h from GMT, you can work from anywhere you want and with flexible hours. We organise quarterly in-person events and online socials to make sure you can meet up with peers. If you want to come to our London based office, you're most welcome of course!

🌱 L&D budget

Growth is key. You'll have a personal development budget to put towards books (e.g., free audible subscription), courses, trainings and conferences; continuous coaching within the team and with external experts

🌴 Base holiday

33 days base holiday (25 days + 8 bank holidays) + Christmas eve day off

👩‍⚕️ Private health insurance

Private health insurance with Vitality that covers many physical and mental health costs

☀️ Gym and wellbeing memberships

Gym membership and numerous other wellbeing perks and discounts via Vitality

🚲 Cycle to work scheme

Birdie will buy a bike up-front and you can salary sacrifice to pay-off over the next 12-36 months

👼🏽 Parental Leave

Highly favourable parental leave policy; once you have spent twelve consecutive months on our payroll, primary caregivers are entitled to 26 weeks of parental leave at 100% of your usual salary and secondary caregivers are entitled to 12 weeks of parental leave, at 100% of your usual salary.

👵🏻 Pension employer contribution

Birdie contributes to your pension

⛷ Frequent company socials, trips and meals

We organise many socials, quarterly retreats and annual trips (like our epic ski trips)

🤗 Exceptional culture

We see ourselves as social entrepreneurs shaping a new kind of organisation: caring, responsible yet fostering excellence. Read The Birdie Way to learn more.

 

< class="h3">Typical Interview Stages

• Typical Interview Stages
  • a 30 min video call to get to know you, understand your career expectations and answer your questions
  • a 30 min video call with our CTO
  • a 90 min video call with 2 members of the tech team to deep e into your experience
  • a 45 min video call to discuss your motivation
  • a 45 min video call with the CEO or a co-founder
  Usually, our hiring process lasts on average 2 weeks and offers usually come within 48 hours.

< class="h3">Equal Opportunities Statement

We are an equal opportunity employer and we strive to reduce unconscious bias throughout our hiring process. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neuroersity status or disability status.

We endeavour to embrace ersity, and promote an inclusive environment for all Birdies, and actively work towards this with our Diversity & Inclusion Committee.

If you have any questions regarding the interview process, or if you need any reasonable adjustments to be made, please don’t hesitate to contact us.