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IPinfo is a fast-growing “data as a service” provider delivering proprietary data products to thousands of developers and global businesses. Our data is used to enrich applications and services with accurate IP data that can de-anonymize web traffic, personalize experiences, and help manage security risks. We’re at an exciting stage of growth and are hiring a talented and experienced Contracts Manager to own all contractual aspects of our data products and services supporting our global commercial operations.
Reporting to the COO, you will be a crucial member of our Commercial Team, overseeing the commercial contracting process and collaborating with Sales and Leadership Teams to improve processes and enhance contracting efficiency. This position involves direct negotiations, precise drafting, and the finalization of various agreements. Your primary focus will be ensuring seamless alignment of global commercial activities with corporate protocols and guidelines, making this a central role in our commercial operations.
Key Responsibilities:
- Lead negotiations and oversee the creation of various agreements, including License Agreements, Data Protection Agreements, OEM, Subscription Agreements, Order Schedules, NDAs, and Reseller Agreements with customers and partners.
- Ensure compliance with corporate processes, guidelines, and policies in all contractual terms and provisions.
- Collaborate with cross-functional teams (Sales, Customer Support, Data, Operations, etc.) to safeguard the company’s legal and financial positions in agreements.
- Identify and execute commercial process improvements, manage negotiation documents and templates, and maintain decision histories based on commercial relationships with customers and partners.
- Possess familiarity with data privacy laws, enterprise sales, procurement processes, and deal cycles.
- Update our Commercial Leadership Team on status and progress regularly.
- Work in tandem with our Sales Team by responding promptly to internal and external queries and managing time-sensitive issues amidst multiple priorities.
- Offer support to colleagues, customers, and partners regarding the contracting process and general commercial inquiries.
- Maintain accurate filing, completion, and status reporting of agreements within approved company systems
- Escalate significant legal or financial risks to the appropriate colleague while ensuring contracting compliance and prioritization.
Skills and Experience
- 6-10 years of B2B SaaS/DaaS direct technology contracting experience, particularly working within partnership ecosystems and enterprise organizations.
- Strong attention to detail and exceptional verbal and written communication skills.
- Proven ability to negotiate and draft complex product and service agreements within the B2B SaaS/DaaS realm, incorporating methodology and best practices.
- Demonstrated ability to collaborate with peers in sales, data, and engineering.
- Strong conflict resolution skills and adeptness in problem-solving independently.
- Ability to navigate through ambiguous and complex work environments while maintaining professionalism and responsiveness.
- Commitment to continuous learning and improvement - curious, flexible, believing it can be done better.
- Proficiency in Microsoft Excel, Word, and Salesforce, with prior customer-facing experience.
What we offer:
- Opportunity to make a measurable impact and operate with autonomy
- 100% remote team and work environment
- Flexible working hours
- Competitive salary
- Flexible vacation policy
- Interesting and challenging work