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Sr. HR Associate

Remote

About Us

Odeko is on a mission to champion your neighborhood cafes, coffee shops, and other establishments through technology. Whether we’re saving small business owners hours every week with our tech-based operating platform, reducing CO2 emissions by consolidating deliveries, or developing a user experience that makes every new customer feel like a regular, Odeko supports our small business partners from open to close. Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.

The Odeko team is erse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.

The People Team is at the center of this! The People Team is responsible for the entire employee life cycle at Odeko.

We are seeking a Senior HR Associate to join the People Team. This is a generalist role, initially reporting to the Senior HR Manager and supporting various HR-related efforts, including recruitment, hiring, benefits administration, employee relations, training, and compliance. You will also assist the HR Manager with People-related strategic initiatives and projects.

Responsibilities:

• Manage the recruitment process, from posting job ads to screening resumes, conducting interviews, and issuing employment contracts.
• Coordinate onboarding new employees, including conducting orientations, explaining benefits and policies, and ensuring all necessary paperwork is completed correctly.
• Administer employee benefits programs like health insurance, retirement plans, and wellness initiatives.
• Maintain accurate and updated employee records in compliance with company policies and legal requirements.
• Handle employee relations issues, such as grievances, complaints, performance reviews, and disciplinary actions.
• Support the development and implementation of HR policies and procedures.
• Conduct training needs analysis and organize training programs for employees.
• Participate in HR projects and initiatives, such as employee engagement surveys, ersity and inclusion programs, and talent management strategies.
• Provide general HR support and guidance to employees and managers.

Basic Requirements:

• Bachelor’s degree from an accredited college or university
• 3+ years of experience in an HR role or related position.
• Excellent communication, interpersonal, and customer service skills.
• Proficient in using MS Office applications and HR systems (e.g., Workday, ADP).
• Ability to handle confidential information with discretion and professionalism.
• Ability to work independently and collaboratively in a fast-paced environment.
• Attention to detail and problem-solving skills.

Preferred Requirements:

Bachelor’s degree in human resources or a related field

• Hands-on experience with Human Resources Management Software (including payroll systems and ATS)
• Knowledge of labor laws, OSHA regulations, and other legal mandates related to Human Resources
• Professional certification in human resources (e.g., PHR, SHRM-CP)

This is an L3 role. Compensation is between $75,000 – $90,000

What you’ll love about Odeko:

• Fast-paced environment and growth opportunities – plenty of room for you to directly impact the company and enhance your career!
• Competitive compensation, healthcare benefits, and opportunity for equity
• Other great perks – Full lists of benefits available upon request

Odeko is proud to be a erse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.