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GHSI Director of Strategy & Operations

remote type

Remote- Global

time type

Full time

job requisition id

R3312

MSH launched its new global Strategic Plan 2023 2030 in July, 2023 and the GHSI Director of Strategy & Operations plays a crucial role in driving the success of the Global Health Systems Innovation (GHSI) group in achieving its goals. The Director will leverage their prior experience in global public health and in matrixed organizations, acting as a senior advisor to the GHSI Vice President and other leaders throughout GHSI.

This position may be performed remotely from any country where MSH is registered and has business operations.

Main responsibilities of the position:

As a core member of the GHSI Leadership Team, the Director will help coordinate, organize, and manage GHSI’s multiple workstreams and commitments, including strategic planning for the year, goal-setting, work planning, overseeing the GHSI budget, strategizing for departmental staffing needs, and coordinating operations across matrixed MSH functions (Program Delivery, Business Development, HR, Communications, Finance, Administration). In addition to a deep understanding of context and content of MSH’s work, the Director must demonstrate strong organizational acumen, and understand external client relationship management. Overall, the Director is responsible to ensure the success of GHSI’s operations and acts as a key liaison between other teams across MSH, GHSI leadership, and MSH global leadership.

More specifically:

GHSI Strategic Management (70% LOE)

• Leads strategy development, work planning, and monitoring of the progress of work plans, for GHSI, in conjunction with other teams across MSH.
• Leads administrative, financial and operational activities for GHSI, ensuring the VP, GHSI is informed of upcoming events, commitments and responsibilities with appropriate and timely follow up.
• Establishes and maintains effective working and liaison relationships with all members of the GHSI leadership team, and internal and external associates. Lends collaborative support to the GHSI leadership team and other relevant managers by providing solutions to complex program needs.
• Acts as a senior advisor to the VP of GHSI to leverage time and duties based on the shifting and growing needs and priorities of the GHSI leadership team.
• In conjunction with the Finance team, leads and oversees GHSI’s financial management and budget planning throughout the year.
• In conjunction with the Program Delivery Group, manages the deployment of GHSI technical expertise to achieve program excellence.
• In conjunction with Strategy, Business Development, and Partnerships (SBDP), manages GHSI’s deployment of technical resources to business development and partnerships work, ensuring a strategic and robust pipeline for the future.
• In conjunction with the HR partner for GHSI, supports recruitment planning and team development needs for GHSI’s future.
• Leads special projects within GHSI, including change management and strategic initiatives.
• Implements and strengthens DEIB principles and practices that create an inclusive work environment in close coordination with the GHSI Leadership Team and the MSH-wide DEIB Committee.

Cross-Cutting Initiative Management and Matrix Integration (30% LOE)

• Drives change management, stakeholder management, and effective communication strategies within GHSI and across teams at MSH.
• Establishes and maintains effective working and liaison relationships with the GHSI Leadership Team, the MSH Leadership Team, and other cross-functional teams (as described above, e.g. PDG, SBDP, Communications, HR, Finance, etc.)
• Supports GHSI Leadership Team in organizational initiatives, projects, and communications related to MSH values, culture, talent management, staff development, and matrixed management. Facilitates integration within GHSI and across MSH’s various matrixed teams.
• Represents GHSI and provides GHSI input in cross-cutting initiatives within MSH, and with external partners as appropriate.

QUALIFICATIONS

What do you need to apply?

MSH employs people of passion, we seek those iniduals who dream of a better world. We look for professionals who combine experience, local knowledge, and an understanding of international best practices. The successful candidate for this role will be driven by passion for achieving the operational excellence required to achieve MSH’s mission.

Required Education:

• Advanced degree (Master’s) in a related area; public health, international relations, development, management, communications, business, social sciences, or related fields.

Required Experience:

• At least 10 years of experience working in global public health with donor-funded projects, 12 years preferred
• Experience working in a highly-matrixed organization with cross-functional support and collaboration for project and budget execution
• Experience in project management, monitoring, evaluating, and learning to drive strategy and communicating results aligned with project objectives.
• Experience managing partner relationships with internal and external stakeholders
• Significant experience working with US government-funded (USAID, CDC, etc.) projects in global public health
• Demonstrated subject-matter expertise in at least one technical health-related area

Preferred:

• Extensive experience living and working in sub-Saharan Africa and/or south/southeast Asia

Knowledge, Skills, and Abilities:

• Proven project management and operations experience
• Experience leading strategy development and execution
• Ability to lead, influence and motivate senior staff without line authority in a matrixed organization, and to work well with senior technical leaders
• Analytic and organizational acumen, fostering innovation, driving critical decisions, holding business partners accountable, and consistently delivering results.
• Extensive knowledge of data- and results-driven approaches and passion for achieving technical excellence.
• Organizational development / change management expertise, with experience guiding teams to optimize the ways in which people communicate and work together to achieve common goals.
• Strategic communication skills, particularly with influential clients and stakeholders, including negotiation, diplomacy, and presentations.
• Demonstrated ability to construct, adapt and manage program and project budgets in complex and changing environments.
• Understanding of research and analytical skills, including data visualization and presentations.
• Understanding and working knowledge of Microsoft Office Suite applications is required, including mastery of Word, Excel, PowerPoint, SharePoint, and Outlook.
• Ability to adapt and learn database programs as required, experience with Salesforce preferred.
• Strong ability to communicate clearly and concisely in English, both verbally and in writing. Fluency in at least one non-English language with a special emphasis on French language skills is highly preferable.

Competencies

• Excellent interpersonal and communications skills, with the ability to work collaboratively with other cross-functional teams, ie. program delivery, business development, HR, finance, and operations staff, as well as employees at every level of the organization.
• Demonstrated organizational, planning, and time management skills. Excellent problem-solving abilities for complex issues.
• Ability to maintain strict confidentiality and organizational integrity.
• Ability to work flexibly, collaboratively and independently in a complex and erse organization across multiple time zones and cross-cultural settings.
• Tact and ability to work effectively with others at all levels, both internally and externally.
• Demonstrated competence to handle a variety of activities with attention to detail and quality and with minimal direction and supervision.
• Commitment to MSH’s ersity, equity, inclusion, and belonging principles and practices.

Physical Demands

• Ability to travel domestically and internationally as needed (up to 15% time)

The expected salary range for this position is: $0.00 – $0.00 annually (U.S. locations only).

MSH considers multiple job-related factors when determining an offer, including but not limited to, business and organizational needs, candidate qualifications, internal equity, location, and internal budget.

Salary is just one of many aspects of our total rewards package; at MSH, our goal is to provide you with a comprehensive set of competitive benefits that includes a substantial vacation, sick and holiday policies, training and development programs, competitive insurance coverage for health, vision, dental, life, short-term and long-term disability, 401k plan, Flexible Spending Account, among others.

The selected candidate will be able to work remotely in a country where they are authorized to work and MSH is registered.

MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.