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Accounts Receivable Specialist
Remote
At Go1, we have grown from our humble beginnings into the world’s largest aggregator of educational content. We make learning easy with thousands of courses in one simple solution. We provide the opportunity for iniduals to develop themselves to face the future, and for organizations to achieve their strategy.
We’re endlessly curious, collaborative, and inspired by life-long learning. Our global teams span across more than 30 countries, speaking over 50 different languages! Although we have different backgrounds, we share the same vision; to reach a billion learners as we unlock positive potential through a love of learning.
We’re big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. Because we take learning very seriously, we’re invested in your own personal development, and we offer an inclusive, flexible environment where you can do your best work. If you resonate, we would love you to help us on our mission.
The Role:
Reporting to the Manager, Billings & Collections, this role is responsible for proactively engaging in the invoicing and collection of customer accounts. The Accounts Receivable Officer will identify discrepancies in the invoice to the payment process, reconcile customer accounts, resolve issues through collaboration, and highlight potential debtor problems. This role must have independent thinking but collaborative resolution management.
What does an Accounts Receivable Officer do every day at Go1?
- Generating customer billing, invoices and credit notes.
- Verify and post accounts receivable transactions to general ledgers and other records.
- Timely collection of customer invoices using multiple platforms.
- Accurately allocating incoming customer payments.
- Prepare bank deposits and perform ERP receipt banking.
- Responding to customer enquiries within agreed SLA timeframes.
- Management of the customer facing Accounts Receivable shared inbox.
- Recording customer disputes and liaising internally where necessary.
- Assisting with vendor setup forms and associated requests.
- Building relationships with both internal and external customers.
- Documenting processes for training processes.
- Assist with the annual audit processes.
- Collaborating with the wider team on various finance projects.
- Provide support to all members of the finance team.
- Troubleshoot, investigate and resolve inquiries related to financial matters.
- Supporting the wider finance team with other ad hoc tasks when required.
About you:
- Minimum 3 years experience in an Accounts Receivable role, or prior finance role with an interest in revenue
- General accounting principles (IFRS, GAAP) knowledge
- Can communicate effectively with customers, both internal and external
- Be reliable with good organizational and time management skills
- Ability to work independently as well as be a team player and assist others when required
- Advanced MS Excel/MS Office software experience
- Knowledge of NetSuite and Salesforce is highly desirable
- Strong attention to detail & accuracy required
- Excellent communication skills – both written and verbal
- Strong relationship-building skills
- Able to show initiative and be a self-starter
- Problem solver and troubleshooting mindset
- Exceptional time management and ability to work within strict response times
- Adaptable to an evolving environment
While technical skills are important, it is just as important for us find people who will positively contribute to our erse culture. We welcome you to apply, even if you don’t exactly meet the criteria above.
Perks and Benefits
What makes Go1 special? Every one of our employees. When we work together, great things happen! When you join the Go1 team, you not only get to work with an outstanding bunch of people, but you’re also supported to continue your own personal growth and development in an inclusive and flexible environment, with benefits including:
- Competitive incentive plan in addition to salary
- Employee Stock Option Plan
- Up to 4% 401k contribution match up to IRS annual limit
- Employee and dependent Medical, Dental and Vision Insurance
- Disability, Life/AD&D Insurance
- Unlimited PTO – vacation, sick & personal leave
- Flexible approach to work
- Home workspace reimbursement
- Unlimited access to the Go1 Learning Hub, including LinkedIn Learning
- Professional development fund
- Volunteer leave to give back to the community
- 18 weeks full pay parental leave, plus support for parents returning to work
- Wellness initiatives and an Employee Assistance Program
- Free on-site snack (in office)
- Great workspace with free parking (in office)
We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.