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Licensing Support Administrator

Remote

Who We Are:

We are DotCom Therapy! Nice to meet you!

With our mission, we like to keep it short and sweet. We are making therapy available to everyone, everywhere, using the power of the internet.

What We Do:

DotCom Therapy has been a leader in pediatric teletherapy services since 2015. With our technology platform and our team of expert providers and pediatric clinicians we bring a passion to treating the whole child and helping them thrive. By removing location as a barrier, we can equalize access to quality support.

What You’ll Do:

You will be responsible for performing various administrative tasks for the licensing support team and performing various audits on licensure databases.

• • Follow up with providers on a consistent basis to ensure that licensure activities happen in a timely and efficient manner.
  • Performs basic administrative tasks including but not limited to, email management, licensure audits, calling various licensure boards, and systems management.
  • Monitors applications to ensure timely start dates and no lapses in enrollment.
  • Maintains copies and tracks current state licenses, current educator certifications, and school district clearances.
  • Routinely travels to the post office and/or various shipment facilities.
  • This position will be responsible for following up with providers and various regulatory agencies to ensure speedy and efficient processing of all required materials.
  • Other duties or projects as assigned.

Minimum Requirements:

• Proven customer service experience
• Excellent verbal and written communication skills
• Great attention to detail and organizational skills
• Excellent interpersonal, customer service, and collaboration skills
• Must have access to a quiet working space and stable internet

The on target earnings for this role are $35,000 – $40,000. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills, experience and other qualifications.

We are proud to be an equal opportunity workplace, committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

DotCom Therapy is also committed to providing reasonable accommodations for qualified iniduals with disabilities, including disabled veterans. Please contact DotCom Therapy’s Recruiting team if you need a reasonable accommodation or any assistance completing any forms or to otherwise participate in the application process.

DotCom Therapy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.